Super vs. ARW Home
Compare coverage, cost and reviews
 |  |
|---|---|
3.5
413 reviews
|
3.7
2,568 reviews
|
| No. of plans:3 | No. of plans:3 |
| Starting cost$45 | Starting cost$49.99 |
| Service fee$75 | Service fee$55 |
+1 more
Super and ARW Home are two major home warranty companies. Both offer comprehensive coverage plans designed to safeguard your home's essential systems and appliances.
We recommend Super for comprehensive coverage. While ARW offers lower pricing on its starter plans, Super provides more extensive protection. Super's basic plan covers most major appliances and systems, unlike ARW's. Additionally, Super offers higher coverage limits, providing better protection for costly repairs.
ARW Home is a good option if you need a starter plan at a low price. We also recommend ARW for its extensive coverage of electronics. Most home warranty companies, including Super, don’t include perks like yearly laptop battery replacements and coverage on cracked screens, spills and drops.
Super vs. ARW Home plans and pricing
Home warranty companies generally offer varying levels of coverage, but how companies separate their plans can be very different. Many companies split up coverage for appliances and systems.
Home warranty plans can be divided into three categories:
- Appliance plans cover common home appliances, including washers, ovens and refrigerators. Most appliance plans do not cover home electronics, including televisions, but some companies offer electronics coverage for an additional cost.
- System plans typically include coverage for your home’s plumbing, electrical and HVAC systems.
- Combo plans cover both systems and appliances, though not all combo plans provide the same level of coverage.
Take a look at what you want your plan to cover. If your appliances are new and covered under a manufacturer’s warranty, you can save money by choosing a plan that only covers your home’s systems.
Pricing for home warranty plans typically depends on your choice of service fee, which is your out-of-pocket cost when filing a claim. Choosing a lower service fee increases the plan's cost. If you don't expect to make many claims, a higher service fee might save you money overall.
Here's a breakdown of the cost of Super and ARW Home plans based on the service fee you choose:
Super pricing
Super only offers one service fee of $89, so its plans’ monthly costs are always the same. Pricing varies depending on your home’s square footage. You can get a discounted rate for paying annually:
- Simple plan: $489.00 per year
- Signature plan: $829.00 per year
- Lux plan: $1,399.00 per year
| Service fee | Simple | Signature | Lux |
|---|---|---|---|
| $89 | $45.00 | $77.00 | $121.00 |
ARW Home pricing
ARW Home’s three plans all come with a $100 service fee. The monthly cost of each plan is shown below.
| Service fee | ApplianceMAX | SystemsMAX | TotalMAX |
|---|---|---|---|
| $100 | $49.99 | $59.99 | $89.99 |
*Cost information is accurate as of the time of publishing. Price quotes used a Texas ZIP code; pricing may vary in other locations.
Super vs. ARW Home coverage
Super and ARW Home both offer a range of plans designed to protect your home's systems and appliances, but there are some notable differences in their coverage options.
Super offers three combo plans that provide varying levels of coverage for your home’s systems and appliances.
ARW Home offers three plans. The first two cover different parts of your home, while its premium plan covers systems and appliances.
 |  | |
| Coverage | | |
|---|---|---|
| Plan | ||
| Air conditioner | | |
| Heating | | |
| Plumbing | | |
| Electrical | | |
| Ductwork | | |
| Sump pump | | |
| Water heater | | |
| Interior plumbing lines | | |
| Interior electrical lines | | |
| Exterior plumbing lines | | |
| Exterior water lines | | |
| Refrigerator | | |
| Dishwasher | | |
| Oven | | |
| Range | | |
| Cooktop | | |
| Microwave | | |
| Food center | | |
| Garbage disposal | | |
| Trash compactor | | |
| Ice maker | | |
| Hot/cold water dispenser | | |
| Range exhaust hood | | |
| Kitchen exhaust fan | | |
| Clothes washer | | |
| Clothes dryer | | |
| Toilets | | |
| Bathtub/shower | | |
| Faucets | | |
| Ceiling fans | | |
| Attic fans | | |
| Central vacuum | | |
| Doorbells | | |
| Garage door openers | | |
| Roof leak repairs | | |
| Main breaker | | |
| Plumbing stoppages | | |
| Home electronics | | |
| Smoke detectors | | |
| Jetted tub components | | |
Super vs. ARW Home add-ons
Super and ARW Home also offer additional coverage options. These add-ons allow you to customize your home warranty coverage, ensuring that your plan includes protection for items that may not be included in the standard packages.
Super add-ons
Super offers 17 add-ons so you can tailor your coverage. Here’s how much you’ll pay monthly for the most popular items:
| Optional coverage | Monthly cost |
|---|---|
| Sprinkler system | $5.00 |
| Septic system | $7.00 |
| Well pump | $9.00 |
| Second refrigerator | $13.00 |
| Guest unit | $21.00 |
ARW Home add-ons
ARW Home lets you choose from five add-ons. Here’s the monthly cost of coverage for each item:
| Optional coverage | Monthly cost |
|---|---|
| Water line | $10.99 |
| Pool and spa | $12.50 |
| Sewer line | $12.99 |
| In-ground pool | $13.99 |
| Electronics protection | $24.99 |
Super vs. ARW Home reviews and ratings
We looked at thousands of reviews from real home warranty customers. Here’s what home warranty shoppers care about most:
- Technicians: Reviewers often mention the quality of a company’s in-network technicians. This typically relates to how quickly and adequately technicians identify and resolve issues with a home’s systems and appliances.
- Customer service: Being able to reach a representative easily and resolve account issues efficiently are the hallmarks of good customer service. Customer service reviews also frequently mention how knowledgeable and polite the company’s representatives are.
- Claims handling: Reviews about claims handling usually revolve around two things: speed and convenience. When customers complain about a poor claims process, it often relates to a slow response time for home repairs or a complicated system for submitting claims.
- Coverage: Reviewers who discuss coverage typically mention how well a home warranty company honors its contract (in the reviewer’s opinion). A denied claim or an unsatisfactory coverage limit frustrates customers and leads to poor reviews.
Below we break down what percentage of Super and ARW Home customer reviews over the last year mentioning one these four important factors reflected a happy or satisfied customer. The closer a company is to a 100% satisfaction rate, the better it is in that area.
| Technicians | Customer service | Claims handling | Coverage | |
|---|---|---|---|---|
| Super | 25% | 0% | 0% | 0% |
| ARW Home | 41% | 58% | 4% | 4% |
| Company | Customer rating | Starting cost | Service fee | Plans | Covered systems | Covered appliances | |
|---|---|---|---|---|---|---|---|
 | 3.9 | $29.99 | $100 or $125 | 3 | 14 | 9 | Learn more |
 | 4.0 | $46.83 | $100 | 2 | 9 | 8 | Learn more |
 | 2.8 | $60.42 | $60 or $75 | 3 | 8 | 7 | Learn more |
| 3.7 | $49.99 | $100 | 3 | 8 | 8 | Learn more |
 | 3.5 | $39.99 | $75 | 2 | 10 | 9 | Learn more |
 | 5.0 | $39.99 | $60 to $100 | 2 | 6 | 13 | Learn more |
 | 2.6 | $30 | $75 or $125 | 4 | 8 | 8 | Learn more |
 | 3.4 | $49.99 | $50 to $125 | 3 | 6 | 9 | Learn more |
 | 4.2 | $42 | $100 or $125 | 3 | 7 | 10 | Learn more |
 | 4.0 | $38.99 | $100, $125 or $150 | 3 | 10 | 12 | Learn more |
 | 4.0 | $50 | $100 or $125 | 3 | 10 | 10 | Learn more |
 | 2.3 | $41.99 | $70 to $150 | 3 | 6 | 12 | Learn more |
