Stannah Stairlifts Reviews

I have balance issues and my two children, although quite a bit younger than me, also needed a stairlift. I use my downstairs, and it opens up the whole house to me. I use the basement, and my laundry and TV are down there. My stairs are a little steep, and my feet are very big. I got a Stannah stairlift and I have been very pleased. I would recommend Stannah. I called them due to ConsumerAffairs' recommendation and reviews, both good and bad. Stannah was prompt and their representative was great. He explained what their product is and how long they've been in business. He was clear and answered all my questions. He didn't put pressure on me.

My wife fell and broke her hip and femur. We have two sets of seven stairs to get into the house from the garage, and she was worried that she couldn't get up and down the stairs. We had to put in a stairlift, and glad we put it in. I went online and googled “stairlifts,” and Stannah was one of the first ones that came up. Five minutes went by, a guy called, and he was actually in Florida. He said he was from Stannah and that there was no pressure whatsoever. He said, “But we can have somebody come out there and give you a quote, and there's no charge. And if you don't want it, don't take it.” He told me not to be afraid to call other people. But he said Stannah is worldwide, and he had a good spiel, so I told him, “Yes, send her out. That could hurt nothing.”

I had a meeting with someone from another company but the price was astronomical. It was $21,000. We live in a raised ranch which is a split level so I can't have one. I have to purchase two. One of our aides looked up Stannah Stairlift online then I called them. I told them time is of the essence as we were carrying my husband down in his wheelchair, and that was so unsafe. They asked if they could come that day at 3:00. I was so happy and said yes.

I chose Stannah because it was a family-owned company. I chose them because of the years they had been in business. Also, I was quite impressed that they started off with hoist. If they knew about hoist, they certainly know about lifting a 200-plus pound woman up the stairs. So, those were my reasons for choosing them. The sales visit was seamless. Jonathan was my sales rep. I complimented him personally because he was not a high-pressure salesperson. He was very lowkey. I had done due diligence before he came to the house. The only thing that was going to make or break the sale for me was going to be the terms of the warranty, and I wanted specifically to know about the refurb and also about the new. The price differential was negligible.

Stannah Stairlifts is a good company. They have an excellent price. I was really thinking it was going to be a lot more because I had quotes that they were saying, $10,000. So, 4,000 something was a good price for me. As far as the stairlift, I sit on it and I go up. My bedroom is on the second floor, and I'm confined into the dining room where my bed is, and I wanted very much so to go to my room so the dining room can be at a dining room again and we can sit and eat our dinner, instead of sitting on a recliner, eating. I'm confined to a recliner because I had a stroke in 2023.

I have COPD, and I was having trouble going up the stairs. I purchased a stairlift from Stannah, and a very kind man came and did the work, and he seemed to be very professional. The quality is good, but I feel that it's very expensive for what I have. But when I had a couple of questions on the installation at first, because I didn't understand, they were very good and helpful on the phone with me. The salesman was very nice, but he was clearly a salesman. He had the sales pitch, “If you get it today, we'll give it to you for this price,” that kind of thing, which I didn’t like too much. But they were very professional, and I'm satisfied with the product.

Everything with Stannah is great. Both my parents have mobility issues, and that was why I have this chair lift installed. It allows them to be able to leave the house.

I liked the people that came from Stannah. I liked everything they offered and the fact that it was all done by Stannah employees. They installed the curved stairlift. It looks and fits good. It's very high quality.

I like Stannah's presentation, and the guy that came here was very nice. The installer was great. When he was done, it was as if it were cleaner than before he came here. He explained everything. It was very good. I liked everything about Stannah.

Everybody at Stannah was fine. I had a little problem with the squeaky noise, and they came out and fixed it right away. The stairlift has been very good. It’s made it much easier for me to go up and down. I'm getting older, and it's getting to a point where it's hard to move sometimes. It's getting more difficult for me to walk up and down the stairs. So, that was what made me decide to put it in.

I did some research and I found Stannah online. Their guy came right out and gave me good estimate. They were very professional. I'm a contractor. So, I'm doing it for a customer, but it's all installed. The installers were very good. They came on a Saturday. They contacted me. I let them in the house, and I had to leave. They called me when they were done. They locked up before they left. Everything worked out really good. Give Stannah a call and let them come out and give you a price. It was worth the value that I received.

Our Stannah stairlift was installed a couple weeks ago. It's the best thing that could ever happen. I love it. I'm enjoying it. It's a lifesaver for me. I like the advertisements I see about Stannah on Facebook. They were good. They were attractive. They caught my attention. I had gotten five different estimates, and I went with Stannah. I'm happy that I made the right choice. The guy that came and installed the stairlift did it within an hour and a half. He was very mannerly, very polite, and explained everything in complete detail that only an idiot could get it wrong. He was excellent.

Purchasing a stairlift from Stannah was very convenient. They let me know what they were doing. I'm happy, so far. My experience was very good. I don't have any complaints about the stairlift so far. It fits right in there. I used it once, and my people that live with me used it, and there were no complaints. I'm satisfied. I can go down and up the stairs in my basement.

My friend, Father Gino, had a Stannah. I had a stair lift, but it was very inexpensive and it didn't hold up too well. I've seen the quality of Father Gino's stairlift. So, I went with Stannah. The presentation was nice. The gentleman that was here was very good. He did a good presentation. He was funny, too. He was entertaining, and I guess that goes part with the job.

I wanted a stair lift because my wife has a hard time getting up and down stairs, and so do I. With everything I’ve read, Stannah seemed to be the most reliable. I worked with an absolutely great representative who was very knowledgeable and friendly. As far as the stairlift, I really like the ease of which it goes up and down. It made life a lot easier. We use to crawl up the steps. Now, we just sit and take a ride. Stannah’s the best.

My husband could no longer manage the steps. We bought a stairlift from Stannah. My sister-in-law had purchased one for her mother, and they were very happy with it. I checked out a couple and had them come in and demonstrate them. I liked Stannah especially since my sister-in-law has had theirs for over five years and are still very pleased with it. The people from Stannah were very nice, very professional, and very helpful.

We had a stairlift that stopped working and needed a new one. Stannah was the company we had originally and went with them again. We had scheduled a date to have the outdoor stairlift installed. But they couldn't do it in cold weather or wet weather and it was rescheduled four times. My mother couldn't leave the house for over two months. It was crazy. That was unacceptable.

I went through a bunch of companies, and Stannah was the very last one. The salesman came out and talked with me, and all the attributes that were with the company and the stairlift were seeming a lot better than the other companies and how they stood behind it (the way they service things, and in general, their business practices).

Installation went well. It was very fast and professional. I was very happy with the installation. Stannah couldn't do any better. The stairlift is wonderful and I like it very much. I'm very happy that I did it, and I'm very happy with the company. I have no complaints about it. Everything went smoothly and everybody was wonderful with me. I talked to them, and whatever I asked, it was great. Everything was perfect. I had open heart surgery and my garage is downstairs. I was having shortness of breath bringing my groceries up, so the stairlift helps me a lot. I recommended Stannah to my nephew as well. His wife has some problems with the stairs, so I advised him and he's thinking about putting one in his house too.

Eric, our installer, was just great. After the install, he took us through all the features and how to use it. It has been a great experience dealing with Stannah. From Rich, our salesperson, to the gals in the showroom (we live in Franklin), to customer service when I had questions, I would give it a A+. The fact that we could go in the showroom in Franklin and that we are dealing with a local company with great reviews, there was no doubt to choose Stannah for our stairlift. We are extremely pleased and glad that we chose Stannah.

We looked at one stairlift company, but it was much more expensive than Stannah. They also felt that because of the way their stairlift was constructed, it might not fit in our staircase. We then went with Stannah and got one of each of their curved and straight stairlifts. We're very happy with the quality. The installers were wonderful guys as well. The only thing is, and it's probably because it's a curved stairlift, I would have liked the gears or the little silver things that stick up covered for dust purposes. But the one going downstairs is covered.

My uncle lost his ability to go up the stairs some years ago, and he uses Stannah. They recommended Stannah to us and I got a stairlift for my mom as she's having trouble getting up the stairs now. The sales rep was a very nice guy and everything went according to plan. Everything he said happened and there were no surprises. Everything was a smooth process.

I have bad knees and been wanting a stairlift for years. I went with Stannah and the sales rep was great. He was not pushy at all. I had to put the installation off a couple weeks but when I finally got it done, it didn't take them long at all. My granddaughter was here when that happened and she said the installer explained it very well to her. I am very happy with my Stannah stairlift.

I had another company come in but I did not like the salesperson. I went with Stannah for a refurbished stairlift and the installation was good, except for one aspect. I found my top step with a crack in it. I don't know whether that was caused by them or it was just an old step. I notified them and they said they'd make a note of it. Other than that, the stairlift does what it has to do. I've used it three or four times. It gets me down the cellar so I can do my laundry. The price was within my budget as well.

Stannah took two stairlifts out of my old house and put a new one into my new house. The installation worked out fine. They were a big help. I got a curved stairlift and they made it possible. I had this last one for seven years and never had a problem. They only changed the battery in the chair. I'm very satisfied and I would recommend Stannah to a friend.

I'm 75 and I'm still fine walking up and down the stairs, but I have trouble with carrying things down the stairs. I fell down the stairs one time I was carrying things. I wanted a stairlift and Stannah seemed to have a little better quality than the other ones that I researched. I went with them and the stairlift has helped tremendously. I don't have to carry things down anymore. It's slow but steady. For now, we're using the stairlift like a dummy waiter. But in case we need it when we get older, we'll have it.

I had a Stannah stairlift put in many years ago but I had it taken out because I didn't like the look of it and didn’t need it anymore. I'm very steady on my feet, but I was having back surgery so having a stairlift would make it easier to go up and down the stairs. I went with Stannah again and got a stairlift installed from the basement to the first floor, and then from the first floor to the second floor. Tony, the sales rep, was perfect. Bradley and James, the installers, were both great. I like the feeling of safety that comes with having the stairlift. The quality is great as well. Everything has been perfect.

We're moving in my mother-in-law, and we needed some help to have her get up the steps. A guy from Stannah came in and explained everything to us properly. He gave us the pricing and the breakdown, whether it'll be worth renting and purchasing. He did a video call with my husband. The installation was done in about an hour and it was done great as well. We had an electrician in to help and let us know where to put the cord. We haven't used the stairlift yet because my mother-in-law is not here yet, but it seems to be working okay.

I like the quality of Stannah's salesmanship and product and we got a straight indoor stairlift from them. The installation went really smoothly. The stairlift goes from the basement to the first floor. It fits perfectly in my home and I like that it has a foot lift and a seatbelt. The price is too high but everything is too high nowadays. The quality is excellent and I got what I paid for. I would recommend Stannah if I knew somebody that needed a stairlift.

A couple of other places came over here and wanted to deliver the stairlift at the door. The other one wasn't coming over to talk to us about the stairlift. But Stannah had somebody talk to us about and set us up. Our Stannah stairlift is excellent and we’re very happy with it. It fits into our stairwell perfectly. It runs very smoothly and doesn't make any noise. I use it now, but it was for my husband. He's disabled and has bad back and leg. It helps us upstairs. Otherwise, it's rough without it.

I needed a stairlift because I'm paralyzed. I chose Stannah because I saw an advertisement. Everything was excellent with them. The people were great. The product is great. Customer service is awesome. I've had no problem at all. The stairlift is on the stairs, but I don't think it gets in the way of anybody. The chair can't be open to have people walk by it, but that means I can't fall when I get out of it.

I got a Stannah stairlift for my sister. The sales visit went well, and the installer was great. I got the straight one for outdoor. I didn't have it long enough to really see if it's good, but so far, it seems good.

Kris ** was very professional and helpful. He took the time to explain what the problem was. He was also very polite and cordial. All in all, a very Nice person. His high rating is see deserved.

I couldn't go up the stairs without losing my breath and I tried to reach out to Acorn, but Stannah called me back. We have plenty of room and the installers were very good when they came up and measured the space. They went over everything with us. When we've had the stairlift for about a month, it wouldn't go all the way to the top by about a couple of inches. It was a mechanical issue and the guy came out right away and fixed it. We had a card to call, so it was fine. I’m very happy with the stairlift. It's great and has made life better. We love it.

I called two different places, and a sales guy was sent out who measured everything. I was ready to buy but I never heard from them again. They did all that work and they never called me back, even though I left a message. Stannah’s guy came out here the next day and gave me a quote. That was on a Friday and they had somebody here on Wednesday to install it. The guy was great and was in and out of here in no time.

Stannah Stairlifts' rep was great. He has been doing it for a long time. He was very friendly and straightforward. My mother told me the installation took almost a day, and it went fine. The lift has been running great. It has made it possible for my dad to go upstairs and live at home, and it makes life easier for my mother who uses it and uses it for my dad.

We heard good things about Stannah Stairlifts. And when we met with the representative, they knew so much. It was so reassuring. We have a small house, and the way the stailift is in is perfect. Got it right down to where it needed to be. Also, it's easy to use, which I like. It goes up easily. I could go downstairs now to do laundry. So, it has made a difference. Everybody likes it. Even my grandson uses it.

I reached out to Stannah to have a stairlift installed at my parents' home. Their rep made a great presentation which took about a half hour, then the installation went very smoothly. The installers also showed my parents how to work the stairlift. We got the curved one with the remote control, which is a great feature, and it fits the stairs very well. The noise is very low and the price was very good. The quality is excellent and overall, I would recommend it to others.

My wife has mobility problems from MS, which was why we needed a stairlift. I went to ConsumerAffairs and they recommended Stannah Stairlifts, and I talked to the rep. I liked Stannah and got a straight stairlift, and it works great. The installer was good and did a demonstration on how it worked. When I had a problem with the stairlift, they showed right up and fixed it. Both the customer service and the price were excellent.

I have very bad arthritic knees and climbing the stairs is very painful, and I finally decided to buy a stairlift. There was one good review from someone on the West Coast about Stannah and their quote was in the middle of two other quotes I got. One of the other companies I was considering had a manual rail but Stannah offered the automatic safety rail that goes down. The gentleman who did the sales visit was very nice and I enjoyed talking to him. And it was then that I made up my mind that I was gonna go with Stannah. I got the indoor straight stairlift and the installation went smoothly. The gentleman came, had all the supplies, took him a couple of hours to put it together, and it worked fine when he left.