Stannah Stairlifts Reviews

I had a good experience with Stannah. The rep was very polite. He did his job and did it well. My chairlift comes all the way down and goes all the way up. I push the two side arms and the seat down and push the button. It's a good fit for my stairwell. Having this chairlift is much easier than climbing the stairs. I'm 77 and I have a difficult time. I'm glad I got Stannah. It has greatly improved my life. The ride is smooth and it comes all the way down and I turn around at the top. The speed is fine. It's not too fast and not too slow.

The sales rep understood the questions that I was asking and explained everything during the sales visit. We got the straight stairlift and it fits into the stairwell perfectly. The installers were very efficient and knew what they were doing and asked if I was pleased with it. So, they were very good. The installation took a couple of hours the first time and when they came back two other times to fix the back of the motor, it wasn't that long. We put the stairlift in because of my COPD and two weeks later, we went camping and I fell and broke my hip. So, it worked out very well. I'm very happy with the Stannah stairlift. We had a few problems at first with adjustments but the installers came right out as soon as I called and rectified everything that was a problem. I'm doing very well and very pleased with it.

The rep was very thorough and he knew what he was saying. He was very in-depth. The options they gave were workable. The techs were very professional and they showed up on time. They cleaned up after themselves. I was very happy with the service. The stairlift fits very well in our home. It's durable and it's working well. Now my mom can come downstairs and go upstairs. It makes her much more independent.

I was getting all these high prices and then one company was offering 8 grand. Then Will, the salesman, got mine down to 8 grand by getting a used chair for the chairlift. It's a double-rail chairlift that goes up the steps and hangs a left. So I used Stannah. Two gentlemen came in for the installation. They finished in record time. They were very nice. They came from New Jersey to install the chairlift, which was amazing. They taught me how to go for a ride on it. The chairlift was structurally built very well. They took their time putting it together. They covered all the wires up.

The stairlift that I had to purchase was an outdoor one, so it was kind of specialized. I had two quotations that came to the house, and I chose Stannah. The sales guy that came out was Moe. He looked at what I needed. I purchased the stairlift through their 0% financing. I didn't really wanna buy a brand new one, and he offered a refurbished one, which is just as good as brand new for me because of the warranties. The quality was the same, and you would never tell whether it was new or used. I was fortunate that they did have one. He gave me a price, and that was how it worked.

The lady from Stannah came in, and we talked about the stairlift. She measured then gave me a price. I had priced it before with other companies, and the price the lady gave me was about average. I made the decision to get the stairlift, then they did the install. I gave a deposit, and when they were done, I paid it off. My wife has been using the stairlift, and it looks and works good. It’s got three turns and it seems to fit perfectly. I'm happy with it, and I would recommend it.

I bought a Stannah stairlift for my elderly mother. I was able to do choose it via pictures and I measured. I didn't really meet the salesperson but she was very nice on the phone. We spoke a few times and made that they had everything that they needed on there before we set up the installation. My mother lives in a very old house in the front. There's this big open spiral staircase and it would have been way too expensive. Also, there are more stairs outside. So, we had to do two chairlifts in her back hall. It's really tight, but it's because the staircase is narrow and the stairlift fits there. Plus, I feel safer in it being with less space around.

The rep with Stannah was very helpful. He gave us lots of information. The stairlift seems to be working well. It's made it easier for both my wife and me to get upstairs and downstairs. I'd like it a little bit cheaper, but it worked out fine. We'd recommend it.

I like Stannah Stairlifts. I've had them for the last 15 years and recently did an upgrade. The process was excellent. Once I decided what I was gonna do, I called them and they were here within two days. They measured everything and made sure everything would fit. I had the old stairlift moved to my cellar stairs and the new one put on my stairs that went upstairs.

The stairlift performs well. It makes going up and down the stairs a lot easier especially when we're carrying something.

Tony, the sales rep with Stannah, came out to talk to us and measure out. He knew exactly what we needed and answered all my questions. Jen came out to install it and she was remarkable. She worked from 9:30 when she got here till 5:30 when it was finished. It's a very tight fit and if our stairwell was narrower by a quarter of an inch, we wouldn't have been able to put it in. But so far, it's worked well. It feels very secure. I am just waiting to hear about the status of our new motor to replace the defective one that's in the stairlift.

The Stannah Stairlifts seemed to be sturdier. They had fewer problems. They also can take someone that weighs more than I do. The installation was very good. The track had to be custom-made because it was going up, not only from the lower level, it had a stop at a landing, and then turn around and go back up the stairs to the upper floor.

Everything's wonderful - right from the salesperson, installation, the quality of the product, the warranty, even the handles on the chair itself. I like the chair itself and the safety features of the chair. I felt that the other chairs possibly someone could slide off of, where Stannah is not. I felt it was more secure. Also, when the salesperson came, how he did all the measurements, he was very particular and meticulous on everything.

The rep I spoke to was good and the installation was seamless. The stairlift is of good quality and it's working well for my mother. She's pretty comfortable and with it, she doesn't have to use the stairs. We've recommended Stannah to a few people who came to our house.

I was supposed to get my Stannah stairlift installed but it's an outdoor staircase and they got a rain forecast, so they canceled. But instead of just postponing it for a day, they postponed it for a whole week. So, I arrived at the house without any stair chair and I was not a happy camper. Other than that, it was a one-man install and he was polite. He gave us a little tutorial, which could have been a little better, but otherwise, he did a great job. The stairlift has worked fine so far and it has enabled me to get out of the house and get to the doctor. Without it, I don't know whether I would have been able to use this house.

The salesperson was good and we are happy with the product. The installation was very professional. My mother is using the product regularly. She is very happy with it. The stairlift is of excellent quality.

I called Stannah and we set up an appointment, and they came. It was fast. The reps explained things in a cleared manner. In the first day of installation, two people working and then the next day, the same guys came. They were both good. It was a good experience.

We knew we wanna get the Stannah stairlift but we made sure my father was home and healthy first to invest in it. It was almost a token when he gets back from rehab. So, getting the stairlift installed took under six weeks. It was nobody's fault but time. My only thing is I never got confirmation that the installers were coming. I had to reach out to them. But as soon as I reached out, the sales rep was very responsive and I was given the window of 11:00 to 2:00, and the installers were there at the strike of 11:00, which was perfect. We needed to know about the time because it was at my parents’ home.

The person who came down to demonstrate the Stannah Stairlift to us was very nice and knowledgeable. I was thinking maybe they would have to attach it to the wall, but after he got through talking to us, he said, "No, it's not intrusive." They just attach it to the stairs and if we ever had to take it out, there would be no damage to any part of the stairwell. It's attached to the stair treads and they fill it in a little bit. We've had it for a month now and it does the job. It does what we intended it. It's easy to use. It's no muss, no fuss. It's got very few controls for my wife. When she gets in it, she feels safe.

Michelle, the rep, was good and explained everything. One stairlift is outside and another one is inside. The installation went very well on both of them and the quality seems very well so far. The stairlift made life a lot better and Stannah is the way to go. It's better than the other ones.

The crew who installed the Stannah stairlift were quick, polite and efficient. It was good. The stairlift functions perfectly. It’s for my mother.

They were the most honest in conversation as far as prices. The rep who came out was wonderful. He was a kind guy and very respectful and knew I was in a craze with what was going on. The installer was quick and prepared and had everything in the house within 25 minutes. He was kind too. I can get my husband upstairs to bed now.

The stairlift does exactly what we're looking for it to do. The remote controls are very helpful. The installation crew was first class. They came when they said they were supposed to. The installation went very well. They were there one day, assembled it in the garage, and installed it in five hours.

The Stannah stairlift is sturdy. The only thing I don't like is they put the wire under the door. I stepped on it twice.

The sales rep was very helpful. The installers were very nice and friendly. They were also very efficient and clean. It didn't take them very long. The stairlift makes life a little easier on my knees. The whole thing is good.

The sales rep was very nice and helpful. He gave me his personal cellphone right on his business card. If I called him, he called me right back if he was not able to take the call. It was very good. The stairlift has made things much easier. Getting up and down the stairs is amazing and without pain. It's amazing.

Stannah Stairlifts came out to the house, did all the measuring, and gave me a quote. I've spoken to the sales rep three times over the last three years. So, I was very comfortable with her. She was good. We expected the installers between 9:00 and 11:00. And they called and told us they would be two hours late. We weren't happy about that, but the things happened. At least, they called and told us. They said it would take three to five hours. And it took five hours. The installation time was right. It was just a bit later than we expected. The stairlift is curved and indoor. The installers walked my mother through it. She was able to ask questions. And the person was very patient. He did a very good job explaining to her. The stairlift is exactly what I expected. Since it has gone in, my mother uses it every day. She could walk the stairs, but she chooses to use the stairlift. My mother is very happy with it. I couldn't be happier with her satisfaction with it.

The installers did the job quickly and very well. I like the Stannah stairlift. It's compact and seems to operate very well too. It makes it easier for me to go up and down the stairs.

The Stannah Stairlifts showroom was close to home. I was able to go to go look. The rep was very informative. He had all the answers that we needed. And he was very professional, polite, and friendly. I'm very happy with the stairlift that I have. It doesn't take up the whole space. There's enough space for people to go up and down comfortably.

The sales rep was very good and the installation seemed to go without a hitch. The quality seems good to me. The Stannah stairlift has helped a lot. I don't have to think about whether I wanna go upstairs or not. I can just go.