Stannah Stairlifts Reviews

I have bad knees and been wanting a stairlift for years. I went with Stannah and the sales rep was great. He was not pushy at all. I had to put the installation off a couple weeks but when I finally got it done, it didn't take them long at all. My granddaughter was here when that happened and she said the installer explained it very well to her. I am very happy with my Stannah stairlift.

I had another company come in but I did not like the salesperson. I went with Stannah for a refurbished stairlift and the installation was good, except for one aspect. I found my top step with a crack in it. I don't know whether that was caused by them or it was just an old step. I notified them and they said they'd make a note of it. Other than that, the stairlift does what it has to do. I've used it three or four times. It gets me down the cellar so I can do my laundry. The price was within my budget as well.

Stannah took two stairlifts out of my old house and put a new one into my new house. The installation worked out fine. They were a big help. I got a curved stairlift and they made it possible. I had this last one for seven years and never had a problem. They only changed the battery in the chair. I'm very satisfied and I would recommend Stannah to a friend.

I'm 75 and I'm still fine walking up and down the stairs, but I have trouble with carrying things down the stairs. I fell down the stairs one time I was carrying things. I wanted a stairlift and Stannah seemed to have a little better quality than the other ones that I researched. I went with them and the stairlift has helped tremendously. I don't have to carry things down anymore. It's slow but steady. For now, we're using the stairlift like a dummy waiter. But in case we need it when we get older, we'll have it.

I had a Stannah stairlift put in many years ago but I had it taken out because I didn't like the look of it and didn’t need it anymore. I'm very steady on my feet, but I was having back surgery so having a stairlift would make it easier to go up and down the stairs. I went with Stannah again and got a stairlift installed from the basement to the first floor, and then from the first floor to the second floor. Tony, the sales rep, was perfect. Bradley and James, the installers, were both great. I like the feeling of safety that comes with having the stairlift. The quality is great as well. Everything has been perfect.

We're moving in my mother-in-law, and we needed some help to have her get up the steps. A guy from Stannah came in and explained everything to us properly. He gave us the pricing and the breakdown, whether it'll be worth renting and purchasing. He did a video call with my husband. The installation was done in about an hour and it was done great as well. We had an electrician in to help and let us know where to put the cord. We haven't used the stairlift yet because my mother-in-law is not here yet, but it seems to be working okay.

I like the quality of Stannah's salesmanship and product and we got a straight indoor stairlift from them. The installation went really smoothly. The stairlift goes from the basement to the first floor. It fits perfectly in my home and I like that it has a foot lift and a seatbelt. The price is too high but everything is too high nowadays. The quality is excellent and I got what I paid for. I would recommend Stannah if I knew somebody that needed a stairlift.

A couple of other places came over here and wanted to deliver the stairlift at the door. The other one wasn't coming over to talk to us about the stairlift. But Stannah had somebody talk to us about and set us up. Our Stannah stairlift is excellent and we’re very happy with it. It fits into our stairwell perfectly. It runs very smoothly and doesn't make any noise. I use it now, but it was for my husband. He's disabled and has bad back and leg. It helps us upstairs. Otherwise, it's rough without it.

I needed a stairlift because I'm paralyzed. I chose Stannah because I saw an advertisement. Everything was excellent with them. The people were great. The product is great. Customer service is awesome. I've had no problem at all. The stairlift is on the stairs, but I don't think it gets in the way of anybody. The chair can't be open to have people walk by it, but that means I can't fall when I get out of it.

I got a Stannah stairlift for my sister. The sales visit went well, and the installer was great. I got the straight one for outdoor. I didn't have it long enough to really see if it's good, but so far, it seems good.

Kris ** was very professional and helpful. He took the time to explain what the problem was. He was also very polite and cordial. All in all, a very Nice person. His high rating is see deserved.

I couldn't go up the stairs without losing my breath and I tried to reach out to Acorn, but Stannah called me back. We have plenty of room and the installers were very good when they came up and measured the space. They went over everything with us. When we've had the stairlift for about a month, it wouldn't go all the way to the top by about a couple of inches. It was a mechanical issue and the guy came out right away and fixed it. We had a card to call, so it was fine. I’m very happy with the stairlift. It's great and has made life better. We love it.

I called two different places, and a sales guy was sent out who measured everything. I was ready to buy but I never heard from them again. They did all that work and they never called me back, even though I left a message. Stannah’s guy came out here the next day and gave me a quote. That was on a Friday and they had somebody here on Wednesday to install it. The guy was great and was in and out of here in no time.

Stannah Stairlifts' rep was great. He has been doing it for a long time. He was very friendly and straightforward. My mother told me the installation took almost a day, and it went fine. The lift has been running great. It has made it possible for my dad to go upstairs and live at home, and it makes life easier for my mother who uses it and uses it for my dad.

We heard good things about Stannah Stairlifts. And when we met with the representative, they knew so much. It was so reassuring. We have a small house, and the way the stailift is in is perfect. Got it right down to where it needed to be. Also, it's easy to use, which I like. It goes up easily. I could go downstairs now to do laundry. So, it has made a difference. Everybody likes it. Even my grandson uses it.

I reached out to Stannah to have a stairlift installed at my parents' home. Their rep made a great presentation which took about a half hour, then the installation went very smoothly. The installers also showed my parents how to work the stairlift. We got the curved one with the remote control, which is a great feature, and it fits the stairs very well. The noise is very low and the price was very good. The quality is excellent and overall, I would recommend it to others.

My wife has mobility problems from MS, which was why we needed a stairlift. I went to ConsumerAffairs and they recommended Stannah Stairlifts, and I talked to the rep. I liked Stannah and got a straight stairlift, and it works great. The installer was good and did a demonstration on how it worked. When I had a problem with the stairlift, they showed right up and fixed it. Both the customer service and the price were excellent.

I have very bad arthritic knees and climbing the stairs is very painful, and I finally decided to buy a stairlift. There was one good review from someone on the West Coast about Stannah and their quote was in the middle of two other quotes I got. One of the other companies I was considering had a manual rail but Stannah offered the automatic safety rail that goes down. The gentleman who did the sales visit was very nice and I enjoyed talking to him. And it was then that I made up my mind that I was gonna go with Stannah. I got the indoor straight stairlift and the installation went smoothly. The gentleman came, had all the supplies, took him a couple of hours to put it together, and it worked fine when he left.

Stannah got in touch with me quickly. They came out fast for a quote. So, we went with them. We got a straight stairlift and it's working perfectly. It fits what we needed. They got it installed in time. My mother-in-law was coming to stay with us after getting out of the hospital. So, they got it in before she got home, and everything went well. The stair lift is of great quality. My mother-in-law loves it. She was afraid it would be ugly. It's not ugly. It's good. I wish it was a little cheaper. It's not their fault though because we're only renting it. We didn't buy it.

Stannah Stairlifts is a good company. They have an excellent price. I was really thinking it was going to be a lot more because I had quotes where they were saying it will cost $10,000. So, 4,000 something was a good price for me. As far as the stairlift, I sit on it and I go up. My bedroom is on the second floor, and I'm confined into the dining room where my bed is, and I wanted very much so to go to my room so the dining room can be a dining room again and we can sit and eat our dinner, instead of sitting on a recliner while eating. I'm confined to a recliner because I had a stroke in 2023.

I was shopping around, and Stannah was very proactive and prompt, and they interacted with me. It was a year-long process. Initially, they quoted some amount, and then because of the tariff, the price went up by almost 2,500. On the internet, the prices are 8,000 and 7,000, so 17,000 was way too much. I wanted the price to go down a little bit more, but that's okay. The stairlift was installed on the 3rd of this month, so it's not even two weeks old. The installation went smoothly, and the team was competent and didn't take more time than they told me initially, so that part was fine. But I did not like the turning-around type of seat, so I will have to call Stannah again and extend it and make it go up to the landing in the right way. It's new now, so it's working, and it looks good. But I would recommend others to shop around because money is also very important.

We got a Stannah stairlift for my mother-in-law and she's loving it. We got a recommendation from someone that had one years ago for their parent. The gentleman from Stannah who came for the sales visit was very pleasant. He explained the product to us, and it was a good experience. The installer was very efficient and clean, explained everything to us, and then we explained to my mother because she’s hard of hearing. I would definitely recommend Stannah.

I got an outdoor stairlift from Stannah, and it has a lifetime warranty. The sales visit was very informative. It was very positive all the way through. When the installers came in, they were informative, quiet, and did their job in a very timely manner. They also cleaned everything up. The stairlift is sturdy and it does the job. It's a high cost, but it's relative to the quality and the warranty.

Stannah Stairlifts is a company that has been here. My mother-in-law had one in her past life. We had one for her to go up to her bedroom at night. She got it serviced frequently from the people in Massachusetts. We figured they've been in business since many years back, and we thought we'd choose the same company.

Working with Stannah, customer service-wise, was excellent. Everything about working with them, from customer service to sales to install, was wonderful. One gentleman came here, and within a few hours, the stairlift was installed. The product is very good.

I'm in California and I coordinated the installation of a stairlift for my parents in Connecticut. I met with the representative from Stannah and he did a fine job. For the installation, their reps were on time and it took them almost exactly how long they said it would take them. They reviewed it with my mother and they seemed pretty thorough. My parents seemed happy with it and I didn’t get any complaints. We got a really nice stairlift, but it was one of the more expensive models and I don't know if the extra money was worth it. Other than that, Stannah's reps were always very responsive, and so far, my mother has been able to use the stairlift with no issues.

Stannah was selected for me and the presentation and installation both went as expected, and everything was completed as advertised. I have a straight stairlift and my experience has been very good. Overall, I am satisfied with the product and service.

The Stannah stairlift goes straight up and it works well. The man who installed it was very quick. It was wonderful. I want another one. I need one for the first floor to the basement.

I liked the quality of Stannah's product and the price. I got a straight stairlift for inside my home. The installation went perfectly. The installers got it in in a very short time. The stairlift fits good in my stairwell. It works just as it was supposed to. It has two remotes, one at the top of the stairs and one at the bottom of the stairs. I would recommend Stannah.

I had a stairlift that was functioning very poorly and I had to remove it. I wanted to get a new one and I researched a lot of companies, and the first one I used was Leaf Home Stair Lifts. As I continued to do my research, Stannah was the best and I got the stairlift from them. It’s an interesting chair because it runs on a battery. Electricity charges the battery, and it's operating marvelously. It's everything that they said it was going to be, and it was 2,000 cheaper than Leaf. It also fits into the stairwell. I live in a big house and I'm going to be 85 on my next birthday, so getting up one flight of stairs is becoming a big deal. Without the stairlift, it would be very hard for me to live here. I would strongly recommend Stannah. I haven't had it long enough but right now, it works. It's quiet and reliable, and every time I get in, it goes great. So, I'm fine with it.