Safe Step Stairlifts Reviews

Safe Step Stairlift offers indoor and outdoor stair lifts across the U.S. To get started, you request a free quote and schedule an in-home consultation. A design consultant assesses your staircase, reviews your needs and helps determine which lift is the right fit.

Safe Step stair lifts are installed by trained professionals and attach directly to the stairs instead of the wall. Most installations can be completed in one day, though outdoor installations may take longer depending on weather conditions and where the lift is mounted. Safe Step only offers straight stair lifts, but it may be able to install multiple lifts for staircases with landings or turns.

Safe Step offers three basic products:

• Indoor stair lift: Safe Step’s indoor stair lift features a low-profile track that attaches directly to the stairs, rather than the wall. It’s equipped with quality-of-life features like a soft start and stop and battery backup that can provide up to 20 trips during a power outage.
• Outdoor stair lift: Safe Step’s outdoor stair lifts are weather-resistant and feature a solar panel to help provide power. The outdoor lift’s battery backup provides more than 40 round-trip rides during power outages. Like the indoor stair lift, it features a swivel seat, smooth start and stop, and remote controls for easy operation.
• Cargo lift: The cargo lift option replaces the seat with a heavy-duty tray to help carry items up the stairs. It’s targeted toward people who can navigate stairs themselves but may need assistance carrying objects up and down safely. It has the same weight and battery capacity as the indoor stair lift.

All Safe Step stair lifts support up to 350 lbs. Most Safe Step stair lifts can be installed in one day, though outdoor installations may take longer depending on weather conditions and the location of the lift.

One important thing to keep in mind: Safe Step only offers straight stair lifts. If you have a staircase with corners, the team can install multiple lifts, but if your staircase is curved, your options might be more limited. In these cases, a company design specialist can help you determine whether Safe Step is the right choice.

Safe Step Stairlift doesn’t advertise prices, but in general, most stair lifts cost between $2,000 and $15,000. To get an exact quote, you’ll need to contact the company and schedule a consultation.

The main factors that impact stair lift costs are the length and complexity of the staircase, as well as optional features such as cargo trays.

Many of the features that normally drive up the cost of a stair lift are included by default at Safe Step. For example, extras like swivel seats, folding footrests and remote controls come standard. Installation is also included in the base price, and some models include a limited lifetime warranty on all parts for as long as you own your home.

Safe Step Stairlift offers several warranties, depending on the specific product you purchase:

• Indoor stair lifts and cargo lifts: Both come with limited lifetime warranties on all parts as well as two-year warranties on batteries.
• Outdoor stair lifts: These lifts come with a more restrictive warranty. The drivetrain is covered for three years, while other parts, like chairs and footrests, are covered for two years. The battery on outdoor models is covered for one year.

Shipping costs, outside modifications, damage caused by misuse and alterations by anyone other than the dealer aren’t covered under the Safe Step warranty.

Yes, Safe Step Stairlift is a solid choice if you’re looking for an indoor or outdoor stair lift. Its lifts include useful features like swivel seats, folding footrests and remote controls, and installation is included in the base price. Safe Step also offers strong warranty coverage on some models.

The main drawback is a lack of options when it comes to curved staircases. However, if you just need a simple, straight stair lift, Safe Step is worth a look.