Re-Bath Reviews

I just bought the house and I needed a bathtub. I went through Home Depot and got a bathtub from Re-Bath. It's the 15-inch bathtub and I had them do the smooth walls all the way to the top. I also had three hand bars put in. John, the rep was good, and the installation took three days. I'm happy with the bathtub but I don't like the front wall where the faucet and the shower is located because it does not fit. All the other corners are nice and smooth. From the bottom of the tub to the wall, once you get to the corner, it comes to two inches from the other wall. Right at the end of that wall, there's a big gap and the installer shoved a bunch of caulking in there.

We had one bathroom done last year through Re-Bath and we had a great experience with their sales rep that we called him back for a remodel. We've been wanting to get the bathroom updated and we also had some leaks in the tub. So, we did a new vanity and the tub. The work was started in October then it was finished just before Thanksgiving. We love the end result and we're very proud of it. We're also very happy with Re-Bath and all of their employees and their workmanship. They do a great job and I would highly recommend them.

We needed a remodel of our bathroom so we checked out what Re-Bath did and asked questions. We liked the presentation that the sales agent had -- it was gonna be under warranty. We had the tub replaced. The salesman came in August and they were done here in October. The installers were very precise and careful. They took care of everything as far as being clean and making sure everything was going to be done correctly. We love the way they work and the final product. So consider using Re-Bath and you would be very happy with their product and the quality work that they do.

My home is pretty old so we needed to do a few things. I had a bathroom remodeling done by Re-Bath. I got a walk-in shower. However, I had the understanding that they would do the complete remodeling of the bath. They were trying to sell the shower and then the floor unit, but I had to buy the toilet and the vanity on my own and they charged labor charges to install them. So, it was not a very good experience. I got the full disclosure after the rep came in and then after we were going through the cost, the sales guy rolled a sheet of paper, but he never gave the detail, line by line item. That paper, he never gave me. I just got one piece of paper.

I found Re-Bath online and since they would finance me, I went with them. We had a walk-in shower installed and it was done within a day. The guys knew what they were doing.

Hands down the WORSE experience. My consultant, Scottie monopolized my time for 2 hours mulling over every excruciating detail at least 75 times when the obvious solution was already discussed the very first time we broached the subject. I actually feel hatred for this man. My 3yr old was in the background begging to go to McDonald's because she was starving. He completely ignored my rushed attitude and finally after several, "can we speed this up", I told him that I will have someone else see him out. I hate hate hate this man. He insisted on showing me two presentations even though he knew I wanted to leave. He pulled out every ugly sample in his bag even though I picked one of the first tiles he pulled out. He became upset because I was unwilling to spend my complete evening with him. Ugh.

I just moved into a new home so it was time for a remodel and I liked that with Re-Bath, you can make payments. I bought a new tub, a shower and a vanity. They also did my floors. It was wonderful dealing with their sales rep and during installation, the installers told me when they were coming. They didn’t make a lot of noise because I work the night shift. Re-Bath is a wonderful company and they have wonderful products. Their people were very understanding and they walked me through the whole process. They were also very attentive and trustworthy.

We used Re-Bath for a tub liner years ago and it fit good, but it started getting water in between the liner and the whole tub. It had to be replaced, but we were toiling with that anyway and went with the walk-in shower. The sales representative who came here first looked at the job and quoted us a price estimate and we decided to buy. He’s very good. He gave in detail what would be done and everything was like he described. The technician who did the work backed his trailer up to the drive and it stayed there for the duration. He moved like a fine-lubed machine. Every step was productive and everything was well.

They have been very courteous and prompt and are fixing it with no cost to me even though the system is not new. I am very satisfied.

It was time to remodel my bathroom. I liked the colors of Re-Bath's products and I also liked their salesperson. Everything just clicked, so I went with them. They were working with me in the scheduling time of the installation. I had to wait and they put me on the list so that if somebody cancelled out or they had something that they couldn’t finish, they would jump on mine, and they did. One gentleman came out for the installation and he was very knowledgeable, seemed to be in good spirits, and you could talk to him. I also love the walk-in shower that I got from Re-Bath.

Re-Bath was amazing and I was very happy with what they did. Our situation was such that we weren’t really gonna be here while they were doing the house. So I had to choose a company that would stand behind everything and protect my home. And the integrity of Re-Bath and the reputation of the owner were enough to satisfy me. I was also very impressed with the salesperson who came out to talk to us. He was really straightforward and honest, and we appreciated that. He also told us honestly about the timeline. He was really a good guy and this wasn't his first rodeo. He’s got lots of years of experience in the business.

The existing shower I had was collecting a lot of water, which created a lot of mold and mildew. I wanted something that didn’t have those ledges where everything was trapped and it was time to remodel my bathroom. Re-Bath was topnotch from beginning to end. Everybody I was involved with was wonderful and I recommend them to anybody. They explained everything and the pricing was reasonable. The girls who called and set up things were very good and professional. The men who came to install couldn’t have been any nicer. I was very comfortable with them and they were very respectful.

We went to the showroom twice, spoke with the reps and then talked to a variety of other people about how much it cost to renovate two bathrooms. Re-Bath was cost effective as anybody else and I interrogated the owner who was very gracious, went through the materials and gave me different choices. We are in our 60s, so we got the bars and the seat put in our bathroom. We also got two stand-up showers and the rain shower with a handheld. They were both simply gorgeous in both our bathroom and the guest bathroom. The installers who came in on Monday were all business. I put them something to eat and drink and they said no and that they got what we needed. I had one bathroom gutted out and halfway finished by Tuesday.

We got a bunch of coupons from different places and there was a $1,000 coupon with Re-Bath. We called them up and I liked the screening that they did for their employees and subcontractors. We felt comfortable with letting them in the house. Re-Bath was expensive but there was a guarantee that if something goes wrong or if we have problems with leaking or caulking, they would come back and fix it at no charge. They did the flooring in the bathroom and the walk-in shower, and the floor, and the walls of the shower, and glass doors.

Re-Bath of Altamonte Springs Florida. Terrible support. Had our bath finished last Monday. Called back the following day about grout coming up on the tile floor. Was told someone named Jerry would call me back to set a time to come out. Never happened. Called the following day as a wall repair started coming through the paint. Told I would get a callback. Never happened. Called the following day for drain leaks under the sink. Guess what I was told? Guess what never happened? Filing a complaint with the BBB on Monday and contacting the state attorney general as well. These should have been very minor repairs. I have an incredible fear that if and when a big issue arises, I will get no service. Very very disappointed.

We were working through a complete bathroom overhaul and selected Re-Bath not only for our shower enclosure and a new toilet installation, but for the floors as well. With reasonable prices, prompt service, and pleasant follow up, I've got no complaints whatsoever with this and couldn't have possibly asked for anything more.

I was going to have Re-Bath do a new tub in my bathroom, but it took 5 months of excuses that someone screwed up the orders so they couldn't find right mold. 6 months later and I waited 3 weeks for my refund check which I had to call about so they would send it out.

When first dealing with Re-Bath, the salesperson was extremely helpful and addressed all my concerns. Once the contract was signed, he was never available. I left several messages, none returned. The salesperson said the job would take a week, well, 27 days later it was completed, somewhat. A half wall, pony wall, at one end of the shower was 3/4" out of alignment, yet Re-Bath told me I needed to sign the completion order or the foreman would get in trouble. After signing the completion order, I was told I could schedule a time to 'finish' the work. Because I refused to sign, another 'foreman' came out and said the wall looked good, as did his helper. When a plumb line was used showing the 3/4" alignment mistake, the error was corrected almost immediately. I would rate Re-Bath with very poor communications, poor workmanship, and just plain wanting to get to the next job as soon as possible.

Updated on 11/12/2018: They did not do what I was told they would do, quite the opposite actually. They came out and look at the job, all the loose tiles and broken one, had a plan to fix it. Today another installer comes out not knowing exactly what to do because he was not told. When I ask about my tile he knew nothing about it. Now I have 2 broken tiles from him taking up the big bulky plastic trim they put down to hide the first broken tile. None of the shower wall lined up at all. I told the salesman this is a older home and it is not perfectly square. He said they do this all the time and are tearing it out and rebuilding it anyway so it does not matter, it will be when they are done. This was half true.

I contacted Re-Bath through Home Depot to do 2 showers at my house. I specifically told the salesman who came to the house how much I was looking forward to finally being able to shower in my master shower. I was sold on Re-Bath for their "do it all" approach, and I was told that they were better than other contractors because they did everything and that the price quoted was for "everything." I was also told that it would all be done in one day. On the first day of construction, I was informed that it would take longer because the measurements were done incorrectly by the salesman. After construction was complete, I was informed that someone would be out to measure for a door to complete the master shower.

Re-Bath did a complete remodel of a bathroom for us and the finished project is good. However, instead of taking five days, it took five weeks. Someone forgot to order some items. Their reps were very helpful though and their installers were professional. We’re very happy with the finished product and would recommend Re-Bath.

I like the way Re-Bath does their work. I had them put in a whole new shower, which we use every day. The job done was great. The installation went really good, and they cleaned up. They were professional. I would recommend this company.

The whole experience with Re-Bath of Troy was great! From the installers to the length of install, they were in and out in the day. The product is of great quality and the company really worked with me on price of everything in the end!

Learn from my experience and don't waste your money. I hired Re-Bath because I was told the entire bathroom would be completed in 3-5 days, that they use all in-house people, and would repair any mold or plumbing problems that would be found. None of these things were true. The project began on October 1st and was completed on October 29th. I had a great quality, but outdated bath. Now, I have a poor quality bath that drips for an hour after using, it is too loud to use if someone is sleeping, and they have ruined the wall texture, door molding and got paint and drywall spackle all over windows, etc. There were multiple instances I was told they would be there, and they didn't show and times they showed when they were not expected. The plumber and drywall people were outsourced. I was aware they were outsourcing the tile and the tile subcontractor did an excellent job.

I contacted Re-Bath after getting quotes from a local kitchen/bath store and Lowe’s to remodel my 80's style tiny shower inserts and bathrooms. They were able do both bathrooms for the price I was quoted for one! Fabulous company to deal with from start to finish - designer was so helpful with multitude of samples, financing was fast and easy, workmen very competent and knew exactly what they were doing as enlarging the showers from two to five feet involved knocking down walls. Replacing floors, cabinets, toilet, light fixtures, showers and doors and done in less than five days! The product is high quality and I've received many, many compliments.

We checked with three companies and because of the rep, we decided to go with Re-Bath. They took a tub out and did a full-length shower instead of a tub and it looks fantastic. We’ve had it for about a month now and I’m very satisfied. Their reps were very professional. We had a little problem here and there and they came back and did the repairs in a very prompt time. Everything was great and people should use them.

We've lived here since 1989 and a bathroom remodel was almost the only thing that we hadn't done so it was time for one. Aside from Re-bath, I had three other quotes. But it was only the Re-bath salesperson who came on the initial visit who suggested some things that no one else even mentioned. He seemed very knowledgeable and was a really nice guy. When he came in, I showed him the shower and he suggested taking the header off as it will open the shower up and it will get a lot more air in there. We could get a lot more light. He also took all kinds of measurements which no one else did. I was really surprised because I figured they were probably gonna send somebody back to measure before they would bring the stuff in. But that salesperson took all these really exacting measurements and did a little diagram. He knew what he was supposed to do.

Re-Bath was very reasonable and the salesman was outstanding. He didn't try to talk me into something that I didn't need and he just gave me what I'm asking for. I told him that I was mainly looking for something where I didn't have to worry about falling. I was slipping in the shower so I had to take the tub out because I'm having trouble getting around now. It took about four weeks for Re-Bath to start the job because they had many people they had to do first, but they did it quicker than what they told me they could do it for. It took one day. It's just that when they delivered the doors, the factory where they make the doors made a mistake so they had to send the doors back.

The installer decided he would add a trim to cover up a damage pan. We have called the main number and no one is answering the phone and no one is returning our calls. The installer said his supervisor needs to schedule him to finish the job so we have been waiting and waiting. Because I trusted the installer and signed off the completion I will need to finish installing the handheld which the installer said he would stop by to complete. I know that I should know better than to trust any company! Bottomline make sure everything to complete no matter how small before signing off!

Someone was looking in the neighborhood watch for bath remodelers and they said Re-Bath was someone they used. So, I started doing some research and gave them a call to get an estimate. My bathroom had been the original from the ‘70s. It was old and a remodel was definitely needed. I called Re-Bath to get an estimate and I was very impressed with the original appointment with Shannon, the bathroom designer. She was the first person who came to my house and I fell in love with her. She was also very nice and she made me feel very comfortable. I liked her personality and her knowledge of color and painting. I had a couple of ideas of colors I wanted, but I liked what she presented. I also found out that the owner of the local Re-Bath was someone whose daughter had gone to the school where I work. So, there was some personal affiliation.

I bought a house and the bathroom was pink so we remodeled it. I purchased two showers from Re-Bath and I was impressed with their sales rep's honesty and his follow-up. The quality of service provided by the installers was great too.

My horrid ordeal started 4/20/18. A salesman came out. It’s been one problem after another. They don’t keep their promises even if I have it writing. Here we are in October and still not completed. We are still waiting, so frustrating. I will never use this company again. No one seems to listen or care and asked for payment in full; no. When it’s done they will get paid.

Nothing has been done in this old house for a number of years so I got a walk shower, flooring, walls and ceiling from Re-Bath which was local. The sales rep gave me some options as far as the flooring. I already knew what I wanted ahead of time and he just verified that. Then, the installer did a very good job. There was only the one guy for the most part for four days and he got a helper for a day or two. I left him alone, but when I had some questions, he took the time and explained what he had to. He cleaned up after himself when he was finished everyday. I'm completely satisfied with the job. Look into hiring Re-Bath.

We've been in the house for 27 years and all the bathrooms were original and set back in the 70's when the house was built. It was time to update. I contacted Re-Bath, and Collin, the sales rep, was very nice and helpful. We purchased the entire bathroom from Re-Bath. We stayed here at the house during the installation and I tried not to be in the crew's way as much as I could. They were very friendly and cordial and like Collin, they were very professional and courteous. I was impressed with their work. It took nine days from the time the installation started until the time it was completed, but there was no work done for the weekend, so the installation actually was seven days. I'm very happy with the results of the update.

I don’t know where to even begin. This was the most unprofessional, unorganized, and disrespectful experience I’ve ever had. My wife and I are finalizing estimates to redo our entire master bathroom. I called Re-Bath and scheduled a consultation. I should’ve know from the start that this company was going to be a train wreck. I was called twice after my initial scheduled time to reschedule because there was no one available to come out. I should have cancelled altogether, but I thought I would see what Re-Bath could offer. The consultation confirmed everything I thought this company was going to be. I was unsure the entire time if the individual, who never provided his name, was a Re-Bath employee, a Home Depot employee, or a general contractor. The individual, in his mid 20’s as he made us aware many times, was unprofessional from the start. I advised him that we had about an hour for him to provide us an estimate.

We've lived in the house for 10 years and decided it was time to remodel our bathroom. We chose Re-Bath for the quality of their work. Their sales reps walked us through the process, told us what steps we needed to do and gave us ideas of the different products. We purchased a shower unit, a new countertop, new floor and new toilet. Then the two gentlemen who did the majority of the installation were very professional. They covered things and cleaned up at the end of each day. I was extremely impressed. The whole installation took seven days, not counting putting in the shower doors that were custom made. We’ve already been recommending Re-Bath to people. I even have a photo book made of the project so that we can show it to others.

We had a major remodel done by Re-Bath. I wanted a toilet that was handicapped acceptable. We did the shower and they purchased a new toilet, a new medicine cabinet and a new faucet for us. The sales reps helped out and everything was satisfactory. The installer took a week to do the job. We thought that was a little long, but he knew exactly what he was doing. He did all the plumbing and everything else he was supposed to do. He was very knowledgeable and answered a few questions. We had to make a service call about a month ago and they replaced a couple of cartridges in the faucets that were leaking.

We had problems with our shower door and needed a new uncommon-sized tub so, remodeling our bathroom seemed to be the best solution to our issues. We knew what we were looking for and Re-Bath's sales rep had examples of the products they had. However, they were canned examples and I think being able to see them in a real bathroom could have been better. Nevertheless, we bought the shower, tub and the surround from them. They explained to us exactly how it would be made and how they would install it. And exactly what he said happened. The installers were very professional and on time. They described the process and told us when we would be needed. Afterwards, they explained how to clean it and how it worked. We went over the warranty, and Re-Bath told us to call them if we have any questions and they would address them. They came around 8:00 and were done about 3:30. Overall, we were very happy with the product.

I used Re-Bath previously and I had a good experience. I recently did a complete remodel of the shower in my wife’s bathroom and she loves it, so it worked out great. We told Re-Bath what we wanted and the rep provided it. Installation went smooth and the bathroom was spotless when we got through. They did a wonderful job and I wouldn't change a thing.

Re-Bath's notoriety and the information I had gotten in references really stood out. Their rep gave a good presentation and the scope of the products was well covered. The rep also had good communication. I had them do bathroom fixtures. The installers arrived on time, did a really good job and had good workmanship. The clean up was good as well. They performed well within expectations and the timeline that they discussed. My goal was to meet something for my intended years, and that was met. I’m very satisfied and I would recommend Re-Bath.

When I needed a walk-in shower, the Re-Bath sales rep did fine. The installer did a good job, too. I had an issue with the shower head, however. It was a day after the warranty went off and it started peeling off. But, they were really nice, and they came back and repaired it. They were great and I would recommend them.

My mom was having problems getting in the bathtub, so we remodeled our bathroom. We got a walk-in shower from Re-Bath and the installation was very good. The team that installed it was also nice and so far, we all like the walk-in shower.

We were getting tired of standing in the shower stall and banging my elbows in the glass, so we decided it was time to remodel the bathroom. We liked the Re-Bath consultant that we met in our house and their interest-free loan. We had the shower and a garden tub ripped out and replaced with a super big shower with jets and an old person drop-down seat. We also got one of the rainforest nozzles and we also had the floor redone. The product is good, and so was the job that they did. The on-site consultant was really nice and the two techs who came on site were very pleasant to work with as well. They came up with some additional ideas when they were on site. The work that they did was very clean and there wasn't crap all over the place.

We had bought a new house and the builder put a tiny shower in as well as a huge tub. That makes the number three tub in the house and no linen closet. Re-Bath has a showroom display in the H-E-Bs where I shop, and I stopped in there. I also heard about them on the TV. The sales guy Tony was very knowledgeable and helpful. Also, the workers that came out were all excellent. We took the tub out, put the big walk-in shower with grab bars and then made the shower into a linen closet. The demolition crew of Nacho and Roberto demolished everything and took the tile and the bathtub out. Then Andrew and Jeremy came in a few days and did the finish out. They did such a great job. Overall Re-Bath's employees are top-notch. They seem to hire the best and most skilled people.

My husband was aging and we knew we needed some assistance, so we were looking for the walk-in shower stall. We knew that Re-Bath was in Paducah and I went and looked inside their showroom. Then I discovered that someone locally had them do a bathroom and a shower and they were very pleased. Also, their sales rep was nice when she came. But we started last year in July and I was trying to call to find out when they were gonna be able to install it and it was in the first of this year that they finally were able to get it installed. I knew that it was going to be eight weeks but it just kept going on and I couldn’t get a date so that was kinda frustrating.

When we moved here, we needed our shower redone. I did some checking around and there wasn’t anybody even in second place or close to Re-Bath. Their reps were incredible. They were on top of everything, courteous, and on time. The workmanship was incredible and they finished it up in two days when they said they’d allow three. It was the greatest experience ever as far as having to go through any kind of a remodel.

Re-Bath has its own contractors on site and they don't contract the work out. We also liked the lifetime guarantee, so we went with them. Their guy came out and we had a great experience with him. Originally, we were just gonna get a new shower but when we started picking out everything, the rest of the bathroom looked like crap. So, we decided that it must be the whole thing. Their installation team consisted of two guys and they were great, too. They put down the tarp every day and they vacuum cleaned up every day at the end of the day. It went a little longer than originally planned, but it was a little more involved than we originally planned. So that worked out fine and I was very pleased with them. I've had a couple friends who asked me who was doing our bathroom because I put pictures on Facebook. So, I've been telling people about Re-Bath.

My bathroom needed a remodel and things were falling apart. I visited Re-Bath's showroom and found it beneficial. I got two bathrooms done in the house, one at a time. The first one was around April and the second one was around June. The installers were exactly on time. They never came and bothered at the door prior to the 8 o'clock start. They cleaned up each evening before leaving. There was only one date where the installer asked if he could stay later in order to push for completion and I granted it. They listened to what I wanted and they asked for my opinion on the height of an item or a placement. They were friendly and went over and above. There were some little minor things that they took care of just in the course of doing the work. I was very impressed with them.

They did my bathroom in June 2018 which was 3 weeks later than the salesman promised. Installers came and did a very good job. A piece of trim was cracked. Installer called and they said the new piece would be in in 2 weeks. They also said they would finish speckling around the light switch which their electrician moved up 2 inches. The part ended up taking 2 Months to come in. When it came in that said it was damaged and would have to order another one which would take 2 weeks. Guess what? We are at 3 weeks already. Also the light switch has exposed outlet and switch since the work was never finished to put the cover on. Have called Home Depot and Re-Bath numerous times and they both suck. Stopped payment until job is finished.

Re-Bath took out our tub and put in a huge beautiful shower. The only thing about it was the shower nozzle. I told the installation team when they were putting it up that it was gonna be too high for me. They asked me if my old one was okay and I told them it was. They then told me that that was where the old one would be, so it should be fine. It's not. I can barely reach it. But the people at Re-Bath has been great. Everyone we spoke with was very helpful and had great personalities.

While scheduling an estimate using the Lexington, KY phone number for Re-Bath, the associate asked if I was married. I did not think this was necessary information to collect and asked to move on. Associate again asked me if my husband (which I did not confirm my marital status previously) would be present for the estimate toward the end of the call. Informed associate that I did not think that was pertinent information in order to schedule an estimate for a bathtub install. Associate was hesitant to schedule appointment without this information but we did get something on the books, eventually.

We were doing some basic research online because we wanted to get our bathrooms remodeled. Re-Bath was the most well-prepared for their presentation and they were ready and willing to book things far in advance. We were looking in about February for a job in July and they had no problem putting that on the books. The sales guy was great. He spent an hour and a half with us. His schedule was flexible and he said he had no problem with us reaching out to him if we had any additional questions. We got our showers redone by them and we were working on all three of our bathrooms at the same time, two full bathrooms and a powder room.

Please be careful with the Re-Bath contractors. We were charged almost $5000 for a small bathroom shower remodel. Looks great, it’s the quality of work that is the issue. They were supposed to change all piping to copper, didn’t do. Can’t fix now the project is done. The workers literally glued the drain on with a tube of silicone when they couldn’t make the wrong one fit. This caused a big leak that dripped on my heating ducts rusting them almost all the way through.

The floor underneath our tub was rotten. The guys from Re-Bath said they could get it done in three days. We knew that it was going to be done right because some of the other people that we've spoken to didn't give the confidence that everything that needed to be fixed was going to get fixed. The guys from Re-Bath redid the flooring and then put new flooring on top of that. They also redid our shower and we purchased a toilet from them.

We had Re-Bath redo our whole bath, which wasn't a big deal because it was just cosmetic. However, in the master, they flipped everything and made it absolutely gorgeous. We decided to do it because my husband and I are getting older and my husband is retiring, so it was a now-or-never thing. Our sales rep, Steve, was wonderful. He's a friend. His house is basically a showcase for Re-Bath and he has all the options available, and so we knew what we were getting into. Also, the guys who did the installation were great. We worked with other people in Oklahoma, but Steve and his team were the best. If we end up putting a bathroom in the basement, Steve's gonna do it.

For a while, we were thinking about remodeling our bathroom and we heard Re-Bath's ad. We took a ride up to the showroom and liked what we saw. We purchased a shower, stone, vanity, floor and some shower stuff and I had good interactions with the reps. However, during the installation with the first guy, there was a mix-up in how the stone was going up. When we got that straightened out, they sent out a different team and it was great. Re-Bath did a wonderful job.

My sister had her bathroom done by Re-Bath and she referred me. I also spoke to Bath Fitter but I didn’t like their products and how they simply covered the bathroom instead of taking everything out which was what I needed. Also, the rep that came to give us the estimate was very rude. On the other hand, the rep at Re-Bath was very nice, very knowledgeable, and very friendly. He explained everything so that I could understand it, and made things a lot easier. Their installers were also very friendly and they cleaned up really well. I got the bathtub and shower installed around May and I love it.

While the tub and shower were of good quality, the installation was horrendous and Re-Bath has made no effort to fix the problems. This is part of a larger bathroom remodel. First, the butt was measured improperly so that it didn't fit in the area where the old one sat leaving a gap between the tub and the end of the flooring. Second, as part of the installation, the installer scratched two wood doors and bent our storm door while hauling the old tub out. The installer gave us his "word of honor" he would be back out to fix the issues but of course, he's never showed.

We had Debbie out from Re-Bath to look over our project and give us a quote. We have an existing deck tub that we want removed and a free standing tub installed, along with a new free standing faucet. We are providing the tub, the tile and grout. The bid was $14,300.00!! Re-Bath is providing the free standing faucet and labor. I was absolutely shocked!! I asked Debbie why the bid was so high? She replied, "It's a box we check off." What??!! Really??!! Beyond ridiculous bid. We've had 2 other bath remodelers out and Re-Bath's bid is double the highest bid received.

We were thinking about remodeling, but we found out it was too expensive to do the whole house, so we decided to start with the bathroom. If we chose to get a contractor, it would have taken two months, but Re-Bath was able to do ours in about eight days. We worked with Josh, their sales rep and in an hour, we had decorated the whole bathroom and he made a really nice design. We wouldn't have gone any further if it wasn't for him. We also got to meet the office manager, Renee. She followed us all the way through the whole thing with emails and said that was her dream bathroom. They then sent us the best installers, Chase and Eric. They said they weren't in a big hurry, so we got to wait for the best. One of them said they move slower but they are perfectionists compared to some other guys but we didn't notice the slowness.

With my Jacuzzi being so tall that I needed a stool to get in, I decided on having my bathroom remodeled and went to Home Depot. We wanted to get a shower put in but Home Depot said they couldn't do it because my bathroom had a Jacuzzi and not a regular bathtub. So, they sent us to Re-Bath. I started looking into the remodel about 12 weeks ago and it has been a week now since Re-Bath got it done. The installation team was great and I can't believe they did it in a short time as they did. They didn't waste any time and they cleaned up after themselves. The only thing they didn't clean up good was the garage after sawing in it for so long. They got most of the sawdust but we had to clean up on the sawdust in it. Otherwise, they did good and we had a great experience.

I am perplexed at things I have found online with people saying how much Re-Bath charges for makeovers (the prices seemed reasonable). My boyfriend was at my home to meet with the Re-Bath employee and he told my boyfriend it will be over $10,000.00 for ONLY the shower remodel. Seriously??? We had someone else prior to this person coming give an estimate and it was $3,800.00 for materials and labor. And, that was actual ceramic tiling to the ceiling (not some material that "looks" like tile) and a custom door with it being extended out to make the area bigger. What in the world is this company doing? How are they in business? I am at a loss over this quote they gave today. The entire bathroom should cost that, not just a walk-in shower that is not extended per their quote (and NO tub). Unbelievable.

We had had this bathroom remodel done in our previous home and when we bought this home we said we had do it again. Choosing Re-Bath for the job was the right thing to do all the way around. Their price was good and the people were really friendly. The sales team treated me very well. They were very nice, knowledgeable and accommodating. We did the walk-in shower six weeks ago and one guy did the whole thing. He worked and worked then he cleaned up everyday. Our experience was wonderful and I would definitely recommend Re-Bath and the young man that did ours.

We had a Whirlpool tub taken out and the shower made three times bigger than what it was, and then a closet on the end of the shower. We put on the solid panel walls. Our shower’s probably 10-foot long now. It’s got a big thick glass on it. We did the purchase three months ago and the sales representative was excellent. Tony was his name and he was helpful and explained things real well. So I was happy with Re-Bath all the way across the board. The installation put in a ceramic type floor, ceramic walls and a window kit. They put on both ends, showers, a tall one and short one ‘cause we got three dogs. We got them all in there and gave them all a bath. Also, I’m a 100% disabled vet and what Re-Bath did is handicap accessible.

We were originally told 6-9 weeks before install but looked like it could be 4 - 6 weeks. Finally got an install date after 12 weeks. The day before the install they say the wrong color base was sent. To make a long story short it was 15 weeks before it was installed. Suppose to take 1 day. Job did not get completed and the next day was 4th of July. Business closed. Told the manager would be here at 7:30 or 7:45 on July 5th. Received a phone call at about 10:15 from someone saying he would be over. Thought it was funny. Was NOT the manager. He finished the 1 day job and informs me that there was something else not done that he did and it would be ANOTHER 24 hours without a shower.

My mom is getting older now and she can't get in and out of the tub so I looked at getting my bathroom remodeled. I checked Lowe's and I got a quote, and I checked Bath Fitter too. And then an email came up from our Nextdoor app and I also saw Re-Bath's phone number on TV so I gave them a call to see what their quote was gonna be. Tim, the sales rep who came out, was the best. He was accommodating and phenomenal. He came in with information that no one else came with and samples of what the product looked like. As an engineer, I was curious as to how it was done step-by-step and he walked me through the entire process.

I had to write this. My father just died so we are now selling his house. The bathroom that "Re-Bath" "remodeled" is in such atrocious shape, it literally needs to be re-done again. This bathroom was done by Re-Bath no more than 10 years ago, if that. There is absolutely NO reason we should have to sink thousands of dollars more into after what my mother apparently paid you. Your service is TRASH. Anyone who looks to Re-Bath should not walk but RUN away from your business. TERRIBLE.

Thank you so much Re-Bath! I am (79) and my husband (80) married for 60 years decided we should prepare for possible handicaps. I wanted to get rid of the bathtub... have a walk in shower... safety bars and etc. I went online and found several bath remodelers and read reviews... check with locals... and decided to contact Re-Bath and I am so happy that I did! From beginning to end I had nothing but satisfaction.

We just moved in and we had planned on remodeling our bathroom. For this, I chose Re-Bath due to their reputation. I visited their displays and I was impressed with the quality of the work. The job was a complete remodel of the master bathroom which included the shower, removing a tub, all new vanities, all new floors and subfloors and exhaust fans. There were several installation teams and they all did fine. So far, we're feeling good about the remodel that they did for us.

I had knee replacement so I could not get in and out of the tub. One bathroom already had been remodeled but the other one still had the tub. We were getting a walk-in shower and I got bids from some other places. But Re-Bath gave me time and that was the main thing with me. I didn’t want them here three to five weeks. The lady came over and we discussed what I needed, what my budget was and what I was looking for. I was very satisfied with our interaction.

We've had a really good experience with Re-Bath. Before we had them, we had another company that was in the process of finishing the master bathroom. But this company didn't do some of the things that they were supposed to do and we had a really bad experience with them. They were supposed to be done in just a couple of days, but they had been working at the job for three and a half weeks and it was a nightmare. In all that time, their stuff was hauled in our garage, so we couldn't even park our car there. We always keep our car in the garage and I don't like leaving cars out in the heat of the day.

The Re-Bath rep we worked with gave us all the information that we needed, and he was was very nice and knowledgeable. We did a tub to a shower, and bought a new vanity and flooring. But the all-natural stone stuff took a little bit longer and it took them about a month to get some stuff in. But after that, it took the installer a week to do it and Chase was very good. He explained everything to us and he asked for our opinions. It was a good experience.

I had Re-Bath do a remodel last month and it was very good. The rep I dealt with lived up to his word and everything was on time. But one of the installers knocked a picture off the wall and the glass broke on it. All he said was, "I'm sorry," and he never mentioned it again. But that was the only bad experience I had. That aside, the installation group was good.

I was looking for somebody to remodel my bathroom. My husband said he wanted to fix floor in the bathroom. But, he cannot fix it. So I decided, if he cannot fix floor in the bathroom, why not everything? Hence, I decided to re-model everything in the bathroom. Last September, I got some shower, floor, countertop, and cabinet -- almost everything. The sales rep and the installers were pretty good. I'm a really picky person. I have hired so many contractors that did so much sloppy jobs, but I really like the way Re-Bath fixed it. Also, I tell everybody that the after service is excellent. It is worth to pay for a little bit higher price. I'm so happy about Re-Bath. Most of the time, contractors take the money, but the after service is not there. Re-Bath's, on the other hand, was excellent. I will recommend them. They will take care of customers.

Our experience with Re-Bath was very good. They are local, and the time to accomplish it was part of the decision to go with them for a walk-in glass shower. I made the purchase a couple of months ago, and it was installed three weeks ago. The sales rep at Re-Bath came out, took his measurements, looked at everything, showed the product, showed me the quality of it, and went over everything. The installers were also good, and they covered everything up. They were neat, and they stayed until the job was done. However, the door fit was not quite right and something was not finished on the side that was not part of the original contract. They had changed some things a little bit. Nevertheless, they just got taken care of the other day where they sent somebody right out and got it all scheduled. Everything is good right now. Re-Bath is everything I was expecting.

Before having my bathroom remodeled by Re-Bath I checked out all the reviews. That's right, all 600 plus of them. I've gotta tell you, for all you haters out there, I had a completely different experience than some of you did. It did take awhile between placing my order and the actual job getting done but that was because my toilet was a special order. In the end I was not able to get the special order toilet but they replaced my existing one with a nice new American Standard that I am just as happy with. They replaced everything in my bathroom and it looks beautiful! I called them after the toilet was replaced and they agreed to adjust the price. No problem with anything. By the way, I am in PA and used ReBath Northeast. I would highly recommend this company!

I liked Re-Bath because the other ones were too dang high and it was awful. Re-Bath took my shower out and put in a walk-in shower with seat and it went as planned. They installed it, cleaned up real nice and gave us familiarity of it. Everything was good. It took them a couple of days. I feel like I got a new bathroom! Go for it.

Unfortunately I had very bad experience with Re-Bath and when I called to report problem with the leakage they informed me that the local franchise was closed and I have to call the plumber and again have to call them to make the plumber to call them which I think is ridiculous as the leakage has not been fixed at the first time which is very sad. And customer service representative was not caring enough to listen to the concerns and was rude and did hang up the phone without answering the questions completely. Very poor customer service and don't even address the complaints or provide an opportunity to report or request the service via emails. Hope they will fix the leakage and reimburse the costs. If not...

Called Home Depot to get bath redone. They sent out Re-Bath. Charged us $25000. Way overpriced. All materials were around $8000. Labor was 40 hours total. Even at 100 an hour that’s $4000. That’s over $13000 in just profit. Total **. The floor has gaps in it and I have to get them back out to fix. Don’t waste your money. And they don’t do any paint or finish work. Such a rip off that I don’t shop at Home Depot anymore.

We just got a brand-new jacuzzi in our master bathroom and I love it. Everything worked out great! Re-Bath put it in, gave me a demonstration and it was over. The quality of the product is great! At the beginning, we had a little issue. But once they figured it out, we were good. And the price turned out awesome!

There was a leak in my bathroom and when I asked Home Depot if they had somebody who remodeled bathrooms, they gave me Re-Bath’s information. They had a material that was like Corian and it has a lifetime warranty. A gentleman came out and we went through the choice of materials. He gave us the price and we gave him the half down. We had the master shower completely redone last year. Then in Spring, we had the guest bathroom remodeled for my mother who is disabled now. The saleslady, my mother and I had a very good exchange over different places we could put things like rails. We had the countertop redone, the tub ripped out and a shower with a bench put in. We also put a hand shower immediately next to the bench and other things like that that made the bathroom perfect for her.

We bought our winter home in Florida a year ago and decided to start making it our own. So we decided to do little things to the master bath. Our neighbor had his bathroom remodeled. We saw a Re-Bath truck in his driveway and we decided to call them. We had a couple of other companies’ quote too but Re-Bath’s price was more reasonable. I’m also big on reviews and Re-Bath has some really good reviews. So we thought we would try them and I’m glad we did.

I had an excellent experience with Re-Bath from start to finish. It was awesome, from the lady who came in and drew the design up, to the guys that did the craftsmanship, and to the plumber. Our bathroom was 14 years old, so we decided that it was time to remodel it. My wife's an executive at J. C. Penney, which partnered with Re-Bath at that time, so we got Re-Bath to do the remodeling job. My wife wanted a bigger shower, so we got rid of the tub and we have a walk-in shower with triple heads. We felt comfortable with the fact that Re-Bath is a good company and their products are lifetime-warrantied, and they back everything up, even though they were more expensive than an independent contractor. Overall, Re-Bath has excellent follow-through.

Bathroom remodeling. This was the second bath I had Re-Bath do. They installed a ceiling fan in the first bath remodel job with had a light. When they remodeled the second bath I told them I wanted a ceiling fan the same as in the first bath. They installed a fan without the light. Now they want to charge an extra $200.00 to install the fan with the light. It was their mistake. I feel that since I didn't get the fan I wanted they should install the correct one free of charge. I have spent a lot of money with this company and to keep a customer happy after 2 remodel jobs is the least they could do.

We were updating the house and the bathroom was outdated. When we looked at Re-Bath, they were all-inclusive and they gave us a price on redoing the whole bath area. Their sales representative was extremely helpful, too. He came out, did an estimate, and went through the different options as to what type of updates we could do, the pricing, and the difference between the pricing. Then he came back after we signed the contract to make sure that things were going right for us. We ended up purchasing the shower, the vanity, and the countertops in the bathroom.

Re-Bath came to me and the salesman did a great job of explaining what they were gonna do and what they promised in remodeling my bathroom. He looked out for what I wanted and he did not try to oversell. We gutted and replaced the whole bathroom, and we spent $40,000. The installers were unbelievable and good. Everything about the experience was excellent and high quality. It was perfect, from the corporate people all the way down to the sales people and the installers.

The shower pan was leaking so I had to remodel the bathroom a couple of months ago. I had Re-Bath come out to give me an estimate. The sales representative went over everything and was very professional and nice. I just had gotten the tile done and they ripped all of that out then they put the old bathtub system in. It was just built into a shower, but I originally had a bath and a surround there. The first crew came to do the bathtub and they were really sweet. They were in and out, cleaned up after themselves and warned me ahead of time it was gonna get well.

Our bathroom was getting older and we needed a better shower so it was time to remodel. It was finished a couple of weeks ago and everybody we dealt with was exceptional. They were very professional and good to work with. The guy who did the installation almost became part of the family. He was a great person, so talented and fascinating to watch. Re-Bath installers can do everything. It amazes me. They took the bathtub and the old shower out, then where the old shower was, they installed a big shower with a faucet. We've used Re-Bath before and the quality of their work, considering the price paid, is what has kept me coming back to them. We also recommend them to all of our family and friends who are finding a home. They are great people and it's a great company to do business with.

I did a bathroom with Re-Bath 14 years ago and some of the caulking around the edge had started to turn black. They had said that their stuff was guaranteed for life so I called them but the rep told me that they usually charge about $90 to re-caulk, which I thought was strange. But their caulk lasted 14 years and I told them I wanted the same product. So they sent a guy out to re-caulk it and he was here for 15 minutes at best. Then he told me not to worry about it and even when I tried to tip him, he told me not to worry about it. I was like, “Oh my God. Thank you so much.”

When my wife wanted to have just a shower with no step-up she looked around a little bit and found that Re-Bath was the best one to use. We sat down with the sales rep and they showed us what they had to offer and what the cost would be. They spent a couple of hours in the house. Then contractor's service was very good and they cleaned up after themselves.

I would not recommend nor tell anyone not to use this company if you are going with a bathroom remodel. Everything started out great and I had high expectations after given a very professional sales pitch. A sales pitch that was very informative and explained the high quality of work that they produce. After I decided to go with Re-bath of Tulsa and was given the timeline of work to be completed (4-6 weeks, with a one-two day install) and the amount it would cost I felt confident in my decision.

Re-Bath redid my master bathroom. It’s a 12’ x 12’ bathroom stripped down to the studs and the beams and then a complete redo. So, it has all new plumbing, electrical, tub, cabinets, countertops, rock walls, tile, towel racks and lights. ended in the end of February. The sales representative was fantastic. I’m thinking of selling the house and I’m a guy living by myself. So, there were three things I had to be careful of. One, the design had to be right, two, the colors couldn’t be too masculine, and then three, it had to go with the current style, what’s going on in the market today. I want a new bar to walk in and say, “Perfect.” Re-Bath's rep was really good on working with me on the layout. I drew something out on paper and he put it on at 3D diagram. It was fantastic.

We purchased a house and there was a problem with the shower. It was getting worse so we knew then we had to get it redone. We liked the price of Re-Bath and we had the whole shower done by them. The whole purchase process took about five weeks because I was waiting on finance and on top of that, they had to order the material. But the sales rep was very professional. He explained everything that was going to be done. And he said he was coming back out to see if they finished but he never made it to do that. The installers were very professional as well. They worked from the time they walked in the door to the time they left.

We went to a home show and Re-Bath said that they’d be there when they said they would be there. And if they told us it was gonna take two days, it would take two days, and they lived up to that. Their reps gave us a date. They said it would be so many weeks out before they’d be able to start and they called us to let us know when they were coming, what time they were coming, who was gonna be coming, and how many were gonna be coming. We had both bathrooms redone. One had the tub that surrounds the toilet and sink top and the faucets all replaced. The other one, we did the walk-in shower, the shower doors, toilet, the vanity, and the plumbing for th

I have muscular dystrophy and I was having trouble. We had about a four-inch step on our shower and I was having a lot of trouble doing it. We needed a roll-in, walk-in shower and decided that we had to remodel. Two sets of our friends recently had Re-Bath done and they recommended them sky-high so we went with them. We got the complete Linden Bathroom from Re-Bath down to the bare walls with new fixtures, plumbing and shower. Interacting with their installation team was great. While there were additional plumbers and electricians present as required, Brad and his partner, Rico did the whole nine yards by themselves with no oversight.

For the past year, I’ve been ongoing on home improvement and that led me to select Re-Bath. I started out by tearing down an old shop building as I was making a patio from the old concrete slab that supported the old shop. And then I went toward the house to try to improve it. I’ve hired painters, bought the paint, and painted the huge room and hallways. In the meantime, I called the Re-Bath salesman, Mike. He came by pretty promptly, I got a prompt service from them, and the guys had it all done in about four hours.

The product is good however, installation is shoddy at best. For a company who charges an arm and a leg for so little work, they do not like to take responsibility for mishaps and charge more fees to rectify. The “salesmanship” is top notch - lure you in than suck you dry for more $. Cheaper to have your entire bathroom done in tile with additional bells and whistles. Live & learn.

January we decided to redo our bathroom shower/tub and convert to shower only. After seeing the model in Home Depot we called Re-Bath. Salesperson came out. Cost was double what I was expecting but we still proceeded. Someone cane to get exact measurements. First week of April we were scheduled for install. That night my husband came home and questioned why ceiling and wall were not aligned. Called Re-Bath and supervisor came out and said they would replace panel. He remeasured and then May 4 guy came out to replace. He asked me to look at it when he was done. Of course I looked at ceiling which looked fine.

There’s been a horrible smell in that bathroom since we bought the house, and we had it for 12 years. My wife couldn't stand it anymore, and so, we remodeled the whole thing. I purchased from Re-Bath last year. Brad, the salesman, was the one that sold me on everything. I bought the shower stall and it comes in sheets and that almost look like square tiles. The guys from Re-Bath put the sheets and then they put the flooring in. Then we put the new bath, the new toilet, and the floor. I like it and it's very nice. I also got a shower stall door.

We have been here about 11 years and it was time for us to do something with the bathroom. We were looking around, got three bids and decided that Re-Bath’s bid was what we wanted. Their sales rep was a very pleasant young man. We got a new granite shower, took the tub out, and put all the stuff back in. Re-Bath did everything in one day and the guys that they sent out here were really excellent and friendly. A rep came by a couple of weeks after they had done the remodeling and we talked for a little while and took some pictures of us with him. Re-Bath did everything well. We were really pleased.

I had Re-Bath redo my old custom sized shower and put in a tile floor with new threshold. The new shower stall was a perfect fit and the materials looks terrific. The 3/8" thick porcelain, tile floor is a great compliment to the shower walls and was laid out perfectly. Make sure that you repeat back to the salesperson your understanding of what is included and what is not included and you will have a great experience and bathroom when you are done.

We did remodels in three different bathrooms. The first bathroom was merely outdated. The second bathroom had loose tile and we had the floor replaced. And then for the master bathroom, we wanted to replace the small shower and make it one large walk-in shower. We did some cross-shopping around and the main selling point for Re-Bath was that we didn’t need to go to the showroom and look at what their offerings were. The sales process went smoothly but we had a few snafus when we began the installation.

We’ve had many experiences with Re-Bath. Recently, we did three bathrooms and a kitchen with them two months ago. We decided to work with Re-Bath when we went to see them and it was nice that they do all-in-one. The sales rep came to our house and we talked for quite a bit. He was very knowledgeable about what our needs were and what they had to offer. He also advised us on certain things. The installation went well. I liked the way they cleaned up after themselves. They got in and they got out. They told us how many days they would work and they stuck right to that amount of days and that was really nice. They were really efficient.

My 81-year-old mother moved in with us and so we needed some safety features in our bathroom. We contacted a few companies to find out who could give the best value for the best price. And hands down, in the remodeling process and the planning process, Jay from Re-Bath was great. He was a really helpful salesman and he showed us a lot of options. We really enjoyed working with him. The installation team was good. They were prompt every day and the only criticism I have of the entire process was that we wound up having a problem with the handheld showerhead. They didn’t have it in stock and we had to wait for them to come and replace that. The shower is great and it looks a lot better than what we had before. It was an upgrade.

I used Re-Bath in 2010 then my house burned down and I wasn’t going to settle. I wanted everything replaced. The first time, we had a 20-year-old old-fashioned fiberglass bathtub with tile walls replaced. They took out that tub and did a step-in, double-wide shower, which was the same length as the bathtub. It has one little step with sliding doors. I still had kids at home then. Now that my kids are gone, we did the exact same thing, the same size of the bathtub, only a step-in, and with double shower heads. And we did just the curved shower curtain bar because my kids are gone and they’re not having water fights in the bathroom anymore.

I kept watching the advertisement on TV and I spoke with some people who happen to know somebody that had used Re-Bath. So I decided to give Re-Bath a call, meet with them and look at the products and see how I like them. The reps whom I talked to, Tony and Dustin, have been very helpful, and the installer, Brad, was outstanding. They did a terrific job. The installers took out the tub and tile and put in the shower, and then they put in new flooring and a new commode. They also put new flooring and a new commode in the hall bathroom. And this was started on March the 12th. My experience with Re-Bath was very good. I’m still working with them and they’re coming out to fix two little problems.

In July, 2010, we contracted with Re-Bath for a new floor, surround, shower and faucet and tub for our bathroom. We are two older women and to have our bathroom look clean and modern in a small amount of time seemed ideal for us. It cost more than if we hired a handyman but the speed and lack of hassle seemed worth it. The bathtub came with a lifetime guarantee as long as used products listed that came with the tub. I did use those products to clean it but a number of years ago I noticed some serious staining around the bottom of the tub.

My wife decided it was time to remodel our bathroom. We had ceramic tile in the shower and it was getting to be a mess to keep clean so she wanted something easy to keep clean. I called the sales representative several times and asked him a few questions about getting started. Re-Bath remodeled our shower five months ago. The installation team was very delightful guys. They worked hard, did the job and kept things clean. It took them two and a half days. Two guys for two days and one guy for half a day. Re-Bath’s product and the work done were first class.

Re-Bath has redone our shower, bathtub and walls. I liked the timeframe that the installation would be completed. It was less than three days of not having the house torn apart when we have two teenage girls. I was impressed that the sales rep came out 50 miles to get to my place. The rep was also courteous, very knowledgeable about the products and laid out everything. The cost was fairly well and the lifetime warranty attracted me. The rep asked me what I would like to do but showed me what they had to offer, which fit into what we needed. They didn't have a ton of options. The product will fit into the bathroom but don't look for highly customizable products for your bath. We were fairly basic but I would've liked more options.

Re-Bath was associated with Home Depot. It made me feel safer to use them instead of ending up with a private contractor and then being stuck with not good work. We just purchased a house last year and I never really liked the bathroom so we got a new bathtub and shower wall. The sales rep came to the house, stayed for two hours and walked us through everything that they had. He wasn't pushy at all. He just basically went over the products. He was really nice.

Remove tub. Add a shower - When looking at the color choices and looking at pictures at what it would look like did not do this project justice. We have hated having a bathtub in the master bedroom since we bought the house. Our shower was done on February 5, 2018, I can’t remember the contractor's name. It looks like Sean and last name started with a K. If you're looking to have this done I highly recommend him. When I first saw it done all I said (which was at least 10 times), "Oh my God. It’s so beautiful." It just blew me away. His work was very efficient and also he got it done sooner than we thought. He cleaned everything up spotless. I don’t think he expected just a amazing reaction from me. If I ever decide to redo the front bathroom, I will use Re-Bath and request the same person. No I will demand him. We’re more than happy with our new shower.

Rebath in Denver - Don't use these guys! Wish I would have checked ratings first, would have save me $$ and time. Charged almost $12k for a poor quality tub & tile replacement, and completion over 1 month late, no satisfaction with GM escalation of complaint.

It started with my wife and I wanting a remodel for our master bathroom. Nice sales guy shows up and tells us Rebath of San Antonio can be trusted as a one stop shop for all bathroom remodeling. After two hours of explaining how reliable they were and the exceptional materials used to do the renovation we were told that without a doubt we had have our project complete before Thanksgiving 2017. I might add we signed our deal in August 2017...

When we signed the contract on Oct. 5 we were told it wouldn't go past 6 weeks. The weeks went by and no contact from them. I called on Nov. 17 and was told it wouldn't be till Dec. 4 when they would be coming that's two months. If I didn't call I would still be waiting to hear from them and really scared about their quality of work now. Looking into canceling now.

I was told by the salesmen that they could do the work on a Saturday and when they call to make the appointment I was told they worked mon-friday. We made the appointment and I told the day off. They called the night before and told us they were not going to make it. Two days later they showed up and left because it was raining and they could not cut. So now I am down 3 vacation days. When they did show they put two dents in my bathroom door. They put the molding up wrong and they put a dent in my new driveway. When we turned the shower on two days later the shower head leaked and it took me two hours to figure out the issue and fix it. They also did not leave me the old fixtures that we ask for back because they were new. Right now I am think about calling a plumber to check their work. We are not happy with the work.

This did not go well. This was the most annoying experience we had with a contractor. I will never use them again and I would NOT recommend them. I can only speak to my experience, which was horrible. My comments and dissatisfaction is across the board but especially with the installation tech Dan that truly botched this job (remodel small guest bathroom) and added additional stress to me and my husband. This saga began on August 23, 2017 and just finished October 16, 2017. When Dan left on August 25, 2017 it was like a newbie had done the job. The floor tile was laid unbelievably, first he went vertical (which is the way I wanted it) and then he went in a horizontal angle for no reason! I was appalled to say the least. On one wall in the shower the tiling looked like an amateur did it, you could see caulking and gaps that looked horrible.

I was so pleased with the first bathroom re-model that I had them come back re-model the bathroom in another bedroom. Their work was superb. They were professional from start to finish. The quote they provided was accurate and the time of arrival and completion time was accurate. I would use them again!

Re-Bath personnel extremely helpful and patient with some of the changes we made. Extremely professional and thorough work, paying attention to detail, and completed very efficient cleanup. Corrected errors without any disagreements. Bathroom is beautiful and beyond my expectations!

After our first in-home consultation, it took over a year for the tub to actually be installed, we had to reapply for the loan, because it took so long. Once it was finally installed we were happy with the tub until it started to bubble on the bottom. Within few months, we called to report the issue, and they sent someone to our house in a few months, and charged us another $200 to 'fix' the problem. This happened within a year of it first being installed. In another couple of months after it was 'fixed' it started happening again, I am so unhappy with Re-Bath, and would never recommend them to anyone!

I wanted a walk-in tub to replace a shower in our master bathroom, but I had no experience with walk-in tubs and there was no brick-and-mortar store in my area where I could go to see any walk-in tubs. I had to go with printed brochures and online searches to view tubs. A wall in our bathroom had to be moved to make room for a tub and I wanted the archway to the dressing area walled in with a door for access to incorporate the vanity into the bathroom and replace carpeting up to the sink with ceramic tile. I found a local Re-Bath (Charleston area) through a referral.

We have gone through Home Depot for many home improvement upgrades, i.e. windows, kitchen remodel experiencing very few problems. Re-Bath was a new contractor for Home Depot Waukesha store and based on previous experiences we told them to contact Re-bath Lake Villa, IL. We are located in Wisconsin. We decided to go with Re-bath for a tub to shower conversion/granite. We met with Tom our sales guy and placed the order and signed the contract. We were told we were to be contacted in 3-4 weeks via letter. 12 weeks later, after nothing, we told them to cancel our order and finally got a reply saying, “Too late, you signed the contract and everything is on order.”

I was referred to Re-Bath for my bathroom project by Home Depot and a consultant came at my house to do an estimate. I have 2 small bathrooms, and needed to replace the flooring in both. Additionally, I wanted to replace the bath tub in one and get vanity mirrors installed in both bathrooms. I also wanted to install a vanity faucet in my sink that I purchased from Home Depot and they told me that they will install that as a courtesy. The total cost was $15,000 and they told me that the project would take 3 days or less. So, I took 4 days of leave just in case.

Initial installation was in 2007 and required reordering of shower wall since wrong style was sent and I also requested reinstallation with more skilled installers due to poor workmanship. The wall & tub materials have held up well but the workmanship on the caulking was sloppy and needs frequent replacement. After several years, I tried contacting the Re-Bath company that did the installation but they were no longer in business. I was quoted a price from another ReBath franchise that was approximately $500 so I went with someone I found locally that would do the work but wouldn't guarantee it.

The job started out bad due to their mistake. My husband had to take off work 4 different days just for them to get it right. We did not write up paperwork, they did. We did not "choose" faucet. The one they installed ran with inches from back of sink, so if you were an adult, your hands hit back of sink when washing. Installer could not remove mirror alone, so my husband had to help. CEO thinks $100 credit makes up for 6 hours of missed work for him... it does not. They do not "break down" charges... big red flag. I am embarrassed to admit how much I paid. But rest assured that I will go ANYONE avoid this money trap.

We have been dealing with Re-Bath since May 1st, 2017 remodeling a shower for my disabled mother and installing a shower seat and it's been the worst experience we've ever encountered. The worst part is the job's still not complete, the specs don't at all match the contract and Re-Bath is asking us to pay DOUBLE what they have already had us pay in order to make any changes. This is after delaying our initial construction date by three weeks due to a clerical error and then leaving my disabled mother without a shower for 11 days as we waited on a custom part and for a crew to become available. My mother dealt with most of the details with the shower for some time and I truly believe Re-Bath thought that they could cut whatever corners they needed to and ignore contracts and measurements because they believed she wouldn't notice or stick up for herself and say something.

My husband and I stopped in to our local Home Depot looking for shower remodel ideas. We were persuaded into making an appointment for a "Free no pressure" consultation and quote. A week later, a Re-Bath salesperson came to our home. She spent two hours with us, going over the history of the company, the process of the remodels, etc. I will give her credit, she was very friendly and knowledgeable. She then measured the bathroom, had us pick out designs and colors, and asked us to give her a few moments to put a quote together. The quote ended up being over 15K. If we signed the contract that day they would discount it by 1K. I'm not saying that the work that they do is not worth the price they are asking, but that does not change the fact that their bottom line was quite high. When we told the salesperson we would have to consider it, the mood of the consultation completely changed. She was no longer friendly and became pushy.

Our house needed an upgrade in the bathroom. We had a tub that was high with a door. The door had a frame which was about two inches high and every time I got in and out of the bathtub, I would scrape my leg. I got neuropathy in my lower extremes so that was causing me a lot of uncomfortableness at times. I also did some work personally on the bathroom. The builder put this huge window which was frosted and apparently leaked. Then we had to fix the outside of our wall in the bathroom twice. We were also having problems with the plumbing and we were going to have to replace our shower faucets which would have cost us.

Last year, I purchased an old house that was built in 2001 and wanted the master bath remodeled with the floors redone. I hired a contracting company who did the first remodel and it was a mess. I couldn't live with it so I decided to contact Re-Bath and get the job done right since they’re an established company that’s been around and they’re reputable, and I liked the pictures on their website. They just did the shower and I’m really happy with it.

I work for a senior citizen building where we have 264 families. We have standard bathtubs and we have a problem when their drains are rotting out. Also, a lot of times we run into rusts where we can't do anything with the tub so it's got to be redone. It's too much money to change a tub because there's the plumbing coming in, disconnecting the tub, and hooking it up. We had to come up with something a little easier and less of a mess. Being expensive is up there but in the long run, getting the tub lining from Re-Bath comes out cheaper. We've been using them for a while now and when they do it, it comes out beautifully. Their sales reps are very professional and the day before the installers show up, they call and make sure that someone’s going to be there when they come out. They're also always on time, very clean and they explain to the tenant what they're doing. And when they're in, they're gone an hour and a half later.

My wife was worried about slipping, falling, and getting out of the bathtub and so we bought a walk-in shower from Re-Bath. She loves it. Also, the sales representative and the installation team were real good. It's a very positive experience overall.

I went to Re-Bath's Home and Garden Show in San Antonio. My wife wanted a shower deal. We looked at a bunch of different ones and picked Re-Bath for the visit. We had their representative come out and we went from there. They had a video showing a demo and how they did a good job. Luckily for us, when the contractors came out and installed it, they did exactly the same thing he said they were going to do. They did everything in the shower and had an excellent experience. We would recommend them.

Re-Bath has a showroom here in town and I had been there numerous times. I also researched information about them and I liked their product and what they did. They remodeled my master bath shower stall last year. I liked their work so I had them do the complete hall bathroom and the hall bath this year. People always ask me who did my bathrooms and if I would recommend the company. I would tell them it's Re-Bath and that I would recommend it. I also tell people that Re-Bath did a very good job and was very thorough.

We bought a condo and it had the original bath in it, and we wanted to upgrade and went with Re-Bath through Home Depot. The installer was fabulous, personable, and was a very talented craftsman. However, we weren't satisfied with the way the drywall was done. We called the owner and explained the problem. We took pictures and sent it to him. He agreed that it was not good workmanship. He sent somebody else back in about four days. And they did a wonderful job. The work that was sloppy was corrected. They were really good about coming in and fixing our concerns. We would give them a recommendation. So far, we're real pleased.

Our bathroom was 40 years old and needed an update. We had Re-Bath come out and give us an estimate. It was the product that they were doing and the customer service that swayed us to go with them. The sales rep was very professional. He presented what he had and didn’t push. He wasn’t a demanding type salesman like a lot of them are. He was really concerned about what our needs were and what we had needed. Even the crew was very professional and were very nice. Any questions we had, they were able to answer and they kept us informed of what was going on and why things were going to take a little longer.

One time, Re-Bath was down here by this ATV where I live. I did not go and see them then but I saw them on TV. I decided I would give them a call and see because I needed my bath changed. Also, I didn’t hear of any other remodeling company that only did bathrooms except for Re-Bath. I’d like to have new colors. I knew I had a team in here that I could rely on. My only other choice was going to go to one of the box stores. And whenever you buy there, you’re paying double that to get it installed. I’ve never had a problem with them though and they’ve always been on time and done it. But I don’t want to go that route. I’ve been through remodels before in one of my other houses and it was a nightmare. I want a company that specializes in bathrooms. I also liked their product, and so that’s why I decided with Re-Bath.

My bathroom was old and I've never had anything done to it, so I needed to upgrade, and I went with Re-Bath as I liked their personal service. Their sales reps were very personable and professional. About two months ago, I had them put in a shower, and the installer was the same person I dealt with the whole time beforehand. It took that person one day to complete the installation, and I love the shower. The whole experience was good. It was very easy, free-flowing, everything went on time, and all the needs were met. It was everything that I expected and they were wonderful.

The reason I chose ReBath above all other bids was the lifetime warranty I was promised. I was informed of this warranty by the salesman, the installer and the General Manager, Chris of ReBath. I was told the lifetime warranty covered EVERYTHING they installed. In my case it covered the floor, toilet, walls and tub. I did not have a choice of jetted tubs. The salesman simply said: "We'll get you a good one." I was not concerned at this time about the tub because I was getting a lifetime guarantee. The GM became involved when the jetted tub installed by RB did not work. It took RB 3 months to resolve the problem which turned out to be an installation problem and not the tub at all. That is when I found out that the tub was not covered under the lifetime warranty as promised.

I’ve had a very confusing year over the last five years and my husband passed away. I’ve been getting everything straightened out and I felt like doing something different. I had the walls done by Re-Bath and new fixtures in there. The sales rep was very nice. He told me just about everything that he could possibly tell me and what they would be doing. Also, the installers were great and very nice. They took about five to six hours and the bathroom is beautiful. It's overall a fantastic experience.

When I bought a house in 2008, my wife went with Re-Bath for a tub liner. We had a very hard time getting the right tub liner, they had brought three different sizes before it was halfway right. Moving on to 2017, and I don't why I did it, but I needed a tub liner for another house. I contacted them in early April of 2017, appointment was scheduled for May 19, 2017. There was a very nice lady, won't mention any names, that came to the house. Did the measurements, pick the style, then I paid with the assurance of my liner arriving within a month. Today is July 14, 2017, and still no liner and no answers. When you pay thousands, you expect better service.

Gone are the white, cracking panels in our shower! They have been replaced by luxurious walls that look like stone. While actual granite is far out of our price range, Re-Bath offered an excellent solution that fit the overall design of our home and our budget. It is now a pleasure to step into our shower, rather than glaring with resentment and disappointment at the second-rate materials that used to adorn our shower walls. With Re-Bath's new shower surround, the freshly-painted blue-gray walls, and the new flooring, the bathroom has been transformed from "daily refuge" to "modern retreat." Our journey to this point was not entirely smooth sailing, I should note. After our initial contact, there was a very noticeable gap in communications, not only between us and Re-Bath, but between Re-Bath and Re-Bath.

We had two bathrooms redone at one time, tubs and showers to only showers. It took four days total for both. We had recently moved to this older home which had not be taken care of and the bathrooms were a total disaster. After looking at several options, we decided on Re-Bath after my niece told us it could be a quick and easy option. We called and Gary, the rep, came out within a few days. Gary was very helpful and courteous. He explained everything to our satisfaction. We worked out the details. The installer (Kris) and the plumber were efficient, let us know along the way what they were doing. Finished product is excellent! Looks wonderful and we are happy to show off our beautiful showers to anyone who comes to our home!

The company sent a very nice installer, Mike, to my house today. He spent the entire day in my hot bathroom, changing out the tub liner. I now have a beautiful new tub liner. Thank you, Mike!

Re-Bath Arkansas installed a double shower for us. The 2 guys they sent out were not only very hard workers but they were friendly and very patient. They had the skill and expertise to install a beautiful shower. There were a couple of changes that we requested and they had no problem making the changes. We are very happy with their service and our shower and we highly recommend them.

Time frame was on time. Workers were considerate and respectful. We had to have them back out [took 3 calls] to finish the moulding on the floor [the piece behind washer and dryer not put in]. Our shower flooring is cracked. [We've called Main Office once and Butte office 5 times.] My floor is still cracked. No one has yet to look at it.

We had out bathtub and enclosure done by Re-Bath several years ago. When our tub became difficult to stand due to water between old tub and tub cover, we attempted to contact the franchise that installed our tub. When we found they were no longer in business, we contacted Lisa at headquarters. She was instrumental in giving our info to another franchise and now our tub is good as new. Thanks so much for all you did for us, Lisa! Thanks also for the two very nice gentlemen who fixed our tub, Larry was one, and we never got the name of his helper. Thanks also to Tori, who handled all the correspondence between us and the franchise. You are all very professional and I would highly recommend you to everyone!

I purchased this house new and I did not like the bathroom from the very first day. And as I got older, I knew I needed a bathroom that was more accessible for an older person. When I retired, I decided it was time to remodel my bathroom. You don't have to hire any subcontractors with Re-Bath so I chose them. The sales representative that I dealt with had good suggestions and guided me along the way.

We were having issues with water damage so we wanted to redo our shower and bathtub. We decided to have ReBath do it because we heard good things about them and their lifetime warranty. The sales representatives were also very informative and nice. They let us know exactly what was gonna happen and how quick it was gonna happen. We were surprised that it was all done in one day. I was in and out of the house the day they were working on the remodel. But the installation team were real nice and clean. They worked fast and good. We were happy with the work and we've recommended ReBath.

We needed to have the bathroom remodeling done. Re-Bath had what we wanted so we purchased from them. The gentlemen that installed it were very pleasant and knowledgeable. They came in and did what they had to do. They were here at 8:30 and were gone by 3:30. Everything was torn down and put back together. Now, we're not climbing over the bathtub anymore, so it's great.

Problem resolved with rebath, total new bathroom, eliminated bath tub. They did a great job, done within 2 days as stated. Very clean, mess cleaned up each day when the left. Polite, friendly and asked lots of questions to get exactly what I wanted. Actually would call them again in future if I need any work on other bathrooms in the house.

I had a wonderful experience with Re-Bath. They were professional, nice to talk to and personable. I couldn’t use the Re-Bath in Albany, so I use the franchise that was an hour and a half from me. And they had to drive an hour and a half every day to be here. I’m getting older and I have issues with my back and a tub was not my thing anymore. And I always had problems getting out of the tub. So I told them, “Well, I’m just gonna get a nice, big shower with a bench in it and I’m gonna have somebody come and give me an estimate."

We moved into a house and there was a Jacuzzi tub that we didn't use so we wanted to make it into a shower. My husband had a positive experience with Re-Bath in the past so we had them do the remodel. The salesman was great. He had a lot of knowledge and gave us an added confirmation that we're making the right decisions. He knew the product very well. It also seemed like he had done a lot of jobs before where he could give us recommendations, and even though he was not the installer, he was able to communicate to us what we could expect when they were gonna install it so that was helpful.

The shower was installed in May. The glass doors were installed 2 weeks later. It took that long because Re-Bath had so many installations ahead of me. The installation team was very nice and worked really hard. They put down paper from my doorway all the way to the shower so they wouldn’t get my floors dirty. I was very impressed with the installers. Overall, it has been a great experience and we love our shower.

We had a leak under the shower and some damage to the upstairs bathroom, so we had to have some work done and we decided that we might as well remodel the bathtub shower. Re-Bath was very easy to contact. We ran into some problems. Because of the damage, the workers thought they couldn’t do it and it turned into a mess, but the next day the owner came out, reviewed it himself and fixed it. It was very reassuring that the job was going to be done. My experience with them was wonderful.

I thought our bathroom needed remodeling and I had seen Re-Bath on radio TV. So, I got right to it and bought the whole bathtub set. We did check and have quotes from other places. We found cheaper places but they couldn’t offer us exactly the same thing that we were looking for and Re-Bath could. Even the ones that were closer to it seemed to be more expensive. We also liked the lifetime warranty and the one-day thing was nice.

We have a huge square footage for a bathroom and the space wasn't used properly. There's a small Re-Bath office in HEB here in Schertz and they have prices that were there for a couple of years which we kept passing by. We thought of going ahead and see how it's gonna be so we made an appointment for the consultation.

My bathroom was so ugly and I decided to remodel it. I bought a shower from Re-Bath and I can't say enough about how wonderful the whole experience was from beginning to end. Right down from the office staff to the installation, everybody was wonderful and I have recommended them to a friend.

Re-Bath has great products to choose from and a very helpful salesman. We had a little glitch but other than that, everything was good. I have three bathrooms, one in the basement and two upstairs. Apparently, when they were banging around and putting stuff in, they knocked out a part of a pipe and didn’t notice that it had happened. So, on Easter weekend, I had over 30 family members from out of town come to spend the holiday with us and 10 of them slept at my house. When some family members decided to take a shower, I heard what sounded like rain coming from the basement shower. I went out there to look, it was literally raining inside that bathroom. What happened was that the pipe had been shifted. The repairman also didn’t put a gasket in some other piece of the shower. That wasn’t a deal. But since the pipe was broken, the water was literally draining straight down into the other shower.

Salesman came out and very aggressively starting telling us what he could do. Decided total makeover was too expensive. $14,000 for tub to shower conversion, toilet and vanity. Went with just tub to shower conversion $8,286.00. Told him we could not afford that so he said "No problem. Let's see if you qualify for financing." Me and my son are both on SSI/SSA for a combined income of $1600.00/mth. He said we qualified for financing $7500 and all we needed to do was pay the difference. Which I wrote a check for. No terms or conditions were discussed. That was on 5/17/17. Over the weekend my father became extremely ill and I had to move my mother in with me.

We watched a lot of Re-Bath's ads on TV and they always look very good. We have a hard time getting to the shower so we had them install a new shower. Then we had to replace the countertops in the main bathroom and also in the half bath and then we put on new fixtures. The sales rep was excellent. He showed everything well, was very straightforward and did a very good job. The installation team were also top-notch and I was very pleased with them. They finished the remodel in four days and they cleaned up. I've already recommended them to friends.

Because of all the horror stories from other contractors, we went with Re-Bath. We've used them twice. We had a leak in our bathroom when we used Re-Bath the first time around. It was sometime about two years ago. We needed either to repair the leak or start from scratch and we decided to start from scratch. They finished in April the second time we used them. The installation team was great. They were very clean and professional.

I've been thinking about remodeling my bathroom for a while, then I heard about Re-Bath through Angie's List. I got three estimates and Re-Bath was the middle so I went with them to convert the tub to a shower and a closet. Their representatives were knowledgeable and the quality of the remodel was good.

I heard about Re-Bath on the television, and it was time to remodel because I was having difficulty getting in and out of the tub. The sales rep showed me pictures, I told him what I wanted to do, and he was able to show me what they could do and selected materials. He did a good job. The installation crew did a good job as well. I talked to Re-Bath in late February, and it took eight weeks before they started. Within four days, they did the work and kept the house clean. I had a complete remodel of the bathroom where they took out the tub, put in a shower, changed the walls, floor, vanity, and everything.

We had to remodel our bathroom into handicap accessible for a lady who is moving in with us and we went with Re-Bath based on reputation. The sales representative knew what he was talking about and was very reasonable in making observations and recommendations. I wasn't home during the installation but my wife was here and she was very happy. They took out a bathtub and put in a handicap concessional shower. The installation team came in right on schedule and were gone in less than a day. The remodel was well done, and we're very pleased with it.

We had a new bath done by Re-Bath. Their sales reps were good and knew what they were doing. The installation went smoothly. It looks nice the way they did it but then something came off and they came and fixed it so it's okay.

It was time to remodel our bathroom so we went to Home Depot to do that and learned about Re-Bath through them. I bought the shower and took three months to make the purchase. The Re-Bath sales rep came to our house and told us what they can do and that it'll take one to two weeks to process. So, that afternoon we went to their shop to make all the final decisions, paid a down payment, and then nothing happened for six weeks. I never heard from anyone so I had to call and they were totally non-responsive. Nonetheless, they explained all the reasons why they couldn’t do it quicker. When we went down to their shop, the guy that evidently was running the place said he'll come out the next day and do the measurements but it was a week later when he finally showed up.

The house we bought is 30 years old and it did not have an adequate bath tub to lounge in. We wanted to update the bathroom in the master bedroom and then in the guest bedroom. I went out and made phone calls to about four or five vendors and Re-Bath is the only one that responded within 15 minutes and set up an appointment. We don't make decisions on something without knowing they have the ability to make things happen. The owner of the business is a very customer-focused individual and the sales representative was outstanding, explained everything extremely well in terms of a timeline and had a lot of patience in terms of our questions and answers. This is not the first time we've done bathrooms, and his answers were from a person who understood the process and has some installation experience.

I went to Re-Bath's showroom and was impressed. I was looking for a certain price range and theirs fit in my budget. We called Re-Bath and they came out quickly to give us the estimate but then they were backlogged and it took two months before they could get out there to do the install. They were supposed to be there on that day but they didn’t show up. I waited for three hours - it was a bad day. They rescheduled about a week later. The guy finally came but was three hours late. He did a decent job and I was happy with what he did. However, it took a bit to get it done.

I needed to spruce up the first level bathroom and I wanted to add a shower. I liked the speed that Re-Bath can get the project done so I had them work on my bathroom and I had a great experience. They did a complete remodel in February and put a new flooring, removed the wallpaper, painted the wall, and replaced the toilet and vanity. Their sales representatives and installers were good. The installation team told me when they were going to be there and when they weren’t. When there were changes, they would call me. It was excellent.

Our house was 20 years old and it was time to remodel the bathroom. I like the way Re-Bath does everything for the bathroom and they specialize in that one area. We arranged in December and they did it in February. That was how long it took to get the cabinet and some stuff in. The sales reps were very good and helpful about keeping us updated in the process while they were waiting for things to come in. Also, the installation team was wonderful. We had the whole master bathroom redone but for the whole bathroom, we just had the cabinet tree done. They said it would take four days and they got it done about lunchtime on the fourth day. They did the small bathroom the first day and then the next three days, they worked in a natural bathroom and got that down. We love it and we've also recommended Re-Bath.