Re-Bath

The installation lasted for four days but it went great. The guy was on time and professional but he was supposed to order another part for me and it has been almost 3 weeks now since the installation. Other than that Re-Bath is good. I’m taking long showers now. I like using the bath before I work and like the big size of it.

Creating a Handicap walk-in shower. This was the second bathroom we have remodeled using Re-Bath. From the initial visit with Donna **, to the team of Chris ** and William **, we were very impressed. We were changing the ceramic tiled walk-in shower to a safer and more attractive walk-in shower for my handicapped mother who lives with us. Donna was very helpful in making sure we had everything measured and ordered for this remodel. Chris ** and William ** were very polite, prompt, and knowledgeable. They worked hard for 4 days to get the demo and new walk-in shower installed. They made sure that we were involved during the entire installation. We couldn't have asked for a better installation crew. We just wished we had another bathroom to remodel. Thanks, Rebath for a quality product and quality people.

I was looking around, then I came up with Re-Bath. I was a little freaked out because of the cost, but that’s what you gotta look at for. The sales rep was very good but it took four months to get it in. They kept telling me some parts were in and we could set up a date. But then the next time, I would get a call and they would say that not all the parts were in. It’s just weird. I signed the official paperwork on 9/17 and didn’t get it completed until last week. Besides that, everything else was great. The workers knew what they were doing and did it as quick as they could get it done. Also, the areas look beautiful.

When we started looking for companies to replace our tub, we looked at three contractors and of the three, Re-Bath presented itself the best. They had samples, pictures and catalogs so that we could actually see what we were choosing. We got the walk-in shower with sliding glass doors and it was installed in January. The installer came in, took out the old bathtub and prepped the whole area for the shower to go in the next day. He crossed all his t's and dotted all his i's. He put drop cloths down throughout the house. Since we had the tub installed, we repainted everything. It looks great and it's fun to take a shower.

I worked with Re-Bath and it went very well. They have their own people to do the work which was the main reason I picked them. I got a bid from another company that was about the same price and they were well-vetted but they had subs. When I went to Re-Bath, I talked to David. We got along well and I really liked him. He got my idea and he knew where I was going. He put out some ideas there that I hadn't thought of. Then the crew that was sent to me was on time, neat and tidy. There was no loud music, no bad language and no arguments. They did a fine job every day. They kept me well informed and I knew where everything was every day. The project was finished on time and when I went in to look at everything, it looked good.

I called them because they are associated with Home Depot and they do have a name and something to live up to as a business. So I will give you that. I made it very clear to the person I spoke to on the phone and to the person who came out to give me the estimate what I wanted. He tried to talk me out of what I wanted and get me to sign on the dotted line to redo my wet area of the shower. Which isn't what I wanted tin the first place.

I have seriously been calling and waiting almost 3 years for a repair person to come and reset or replace one of my glass shower doors. It was not straight when it was installed so it bangs against the side when you close it. When I inquired the first time about getting it looked at, I was told by Bob (specifically of the Pike County, PA area) multiple excuses and "reasons" why the door is like that (i.e. Glass isn't always straight. It can be bowed.0 Your house is not level. Your house must have settled).

This is our second Re-Bath. We requested the same representatives to come out because of our experience with him the first time. His name is Heath and he has such a good personality and very informative. We were laughing and joking. I didn't feel like I was talking to a used car salesman. It was honest, open, and aboveboard. He showed us all the products. We also requested the same installer because of the experience we had the first time.

I had my kitchen remodeled two years ago and we went through Lowe's because we had a bad experience with a private contractor who stole our money. So, I wanted to go with a national, reputable firm instead of a regular contractor. When we decided to do the bathroom, we tried Home Depot but they didn't contract out anymore. Then we went to a place called Floor and Decor but it was overwhelming and I had to leave 'cause I was getting claustrophobic in there. There was too much to see. We went to Lowe's again but they didn't do it anymore. Then the guy from Lowe's told us about Re-Bath.

We had found Re-Bath at a home and garden show. They did a job at another for us and I was really happy that was why I went with them again. We did a complete remodel with them and I like the shower. The sales representative made the whole process extremely easy, picking the colors and everything that I wanted. During the installation, they tore stuff out first. I was very happy with Josh, the installer. He was professional and easy to work with and he came when he said he was going to.

My husband and I had talked about doing some changes to our home but hadn't really started researching it. When I saw an advertisement on Facebook where Re-Bath was offering a discount, I called them just to see if we were even eligible and within the area that they work in. Their customer service was very accommodating. I was going to class outside the city, and my husband was here, so they came out and did the initial inspection while he was here. They also answered all of his questions. When we had to go to the office to go over the different materials, they made it very convenient for me to get out of class 'cause I was already in Waco and filling out a report.

Erin was the one who came and talked to me about Re-Bath. She helped me a lot and I loved her. Reed did the wire and he was great. He was the only one that did the work except for the plumber. He was very polite, and I loved him too. Even though it was just Reed, he got the work done by three and a half days. This house was built in the 60’s. I work at home so I was able to see all that was under there and all the mildew in it. He explained to me what he was doing and I thought it was great. He kept it like the original, and it’s beautiful. But there were a few things that I wish I had known.

I got Re-Bath to do the floor in my bathroom and put in a new bathtub. The installation was 10 weeks from the time I signed the papers, but when the people got the items here, it took them about three days. So, I was happy with what they did. I'm just a little worried about the greenish stuff in the cracks where they put the grout down. I haven’t had much time to go in there and either clean it or see what it really is, but hopefully, it just needed to be cleaned up. The job was professionally done, and they did a little bit of plumbing, so I liked that part. I just think the price was super high for my bathroom being so little. I was kind of in a hurry, so I didn’t really explore other options.

I had a walk in shower installed. It is ok. Had it done on a Friday and the guy informed me he didn't want to have another 13 hour day. I said they could come back Sat but I had to leave by 1. Well they still did not finish. Had to have someone come back Mon and he did not have the grab bar on his truck. I called 3 weeks ago and said that some places had gaps near the seams. I was told Paul would call and make arrangements to have it repaired. I called again the next week and was told the same thing. Still no call about repair. The web site says they accept credit cards and I wanted to put some of the cost on my card as I get cash back and was told I couldn't. They did come quickly to install as I had a leak in my old shower, I think if a man was home I would have gotten better service. Afraid to have anyone else recaulk as it is supposed to be guaranteed. I guess I will keep calling.

We had a bathtub and sink with vanity installed. They did a good job on the tub, except we had to keep after them about some of the details. However, they made a mistake measuring for the vanity, so the one they brought was too big. As they had already pulled out our old sink, and messed up the pipes, we had to do without an upstairs bathroom sink for over a month until they could get a new vanity from Arizona.

I have a 91-year old mother that moved in with me and I decided to remodel my bathroom. I reached out to Re-Bath and they came over and gave me an estimate. In the end, I got a walk-in shower. The people who put it in were very good.

This company leaves a lot to be desired in regards to customer service. They would not come out and give our company a quote for a bathtub conversion for one of our units. They said they need the decision maker there. We have a maintenance foreman who makes all of our decisions that was going to meet them at the unit. We were only asking for a quote not for the work to be done. They said they could not help us because the wanted the decision maker there on scene which is our maintenance man and she hung up on me. We do business with a lot of different companies throughout RI and I will NEVER recommend this one. Were simply

The salesperson was good and helpful. But, now that my bathroom is done but, still waiting waiting for replacement doors for my sink cabinet, because the original were not stained correctly. The one gentleman didn't want to listen to me and told me that I was insulting him when I had called him and then he hung up on me. They also are too overpriced. I could have gotten the same items and my bathroom done thru someone else for $4,100.00 cheaper.

I'm combat disabled and can barely move. I got five different estimates for a roll-in shower and the cheapest bid I got was $10,500 for all the handicap shower and bars. Re-Bath said their bottom line was $10,000 but they were only gonna charge me what the VA was going to give them. It was $6,800 so they saved me over $3,000. I had the bathtub side done and the rep gave me a fair estimate. I got a window frame, different odds and ends and new fixtures. They put in a couple of handicap bars for me too. They charged me for that and I was very comfortable with the price. In fact, they matched everybody else that gave me the estimate. I worked with Kim and supervisor Josh and they were absolutely wonderful.

We got a tub, shower and the wall surrounding it from Re-Bath. The guys who did the install were great, but they did some damage to the wall of the room on the other side of the wall. The following week, when my daughter was cleaning her son’s room on the other side, she noticed the wall was cracked and there was a little piece chipped off of it. Also, the baseboard was busted.

My purchases from Re-Bath were expensive, but I got what I wanted and I’m happy. The team was very knowledgeable, courteous and did a good job. The designer lady was excellent, courteous, nice, and knew what she was doing. She explained everything and was very thorough right down to the penny. She was a very important employee for Re-Bath. I’ve got another bathroom and may have another job for them before long.

Excellent. I'm a customer of a remodel bathroom. I am very happy with the work. I have my dream bathroom! Thank you JR for all you did to make this happen, and Alex for your hard work! Thank you much! Happy!

I felt pretty confident in what Re-Bath was saying. And knowing that it was going through Home Depot, I kinda felt confident in them too. The salesperson was very, very thorough, and had lots of good information. He helped me find the right things that fits better, even the product that I needed, but also matched what I was willing to pay. I had the part of my tub taken out and had a new shower put in.

I got a step-in shower from Re-Bath a couple of months ago. I liked their price and time, and when I talked to the sales rep, he knew what he was talking about. He had good knowledge of it. The installer was very good and he was very quick. He knew what he was doing and he got it done fast.

I've been meaning to do a shower surround for a while and when I walked into a Home Depot, one of my fellow parishioners was the Re-Bath salesman. He showed me what it looked like in a catalog and measured everything. He gave me a quote and I pulled the trigger on it and bought the glass for the shower. They then had another person come in and measure it again.

Our remodeling experience with Re-Bath was great, and we are very pleased with it. We went with them because had better reviews and they returned our call more quickly than any of the others did. We got brand-new shower-tub combos in both of our bathrooms. The sales rep we dealt with showed up on time, which was very nice. That doesn’t happen a lot around here. He answered all of our questions and was very thorough. I also appreciated the fact that he didn’t take a hard sales tactic, which was very different. We really appreciated him taking the time to come over here and explained that to us and offered what we felt was a fair price. He also let us know upfront that the installation team would take about 10 weeks to come out.

We got Re-Bath to do a total rehaul of the shower and put in a new vanity as well as new floor and walls. We ordered the stuff in July and the sales rep was very helpful. We were told it would take six to eight weeks to get it started, and it was done in September. The installation was completed in six days and the installers were very good and professional. The remodel changed the whole look of the bathroom.

I did a search online and nobody else offered the options that Re-Bath had as well as the general understanding, caring, and interest of Chris, the owner. He was fantastic and the installation team was wonderful. They kept the bathroom door closed for most of the time while they were working and if I knocked to see what was going on, that was fine. But they kept it closed and sealed off so that there was not a drop of dust or dirt in my house. When they left at the end of the day, they opened the door to show me what was going on and when they were done, the floors were immaculately clean. They were incredible.

The service of Re-Bath is fantastic. I’ve seen one of the commercials and I thought I would call and see what it was about. And from the moment the guy came out, it was so professional. He was friendly and knowledgeable. It was every step of the way and he worked with me on my budget. And so, it was a good fit. I had an old shower stall taken out. I had a new bathtub put in with acrylic look. It looks like tile all-around and the tub is exactly what I wanted. The installation was fantastic. It was done in two days, September 5th and 6th. It was unbelievable. The person that did the service was friendly, professional and courteous.

I'm very satisfied with Re-Bath. They did a wonderful job. I was looking for a place to do it and I hit upon the actual store – the contractor, and I had heard good recommendations about them online and other places. When I checked them out with Better Business Bureau, they had a very good record. The representatives were the folks at the store. They’re in Albuquerque, off the highway. I went over there, saw their products, described the situation, the installation, what I was going to need. They were extremely helpful. They planned it all out. Their techs came to my home to scope it out. It was a very positive experience.