Re-Bath Reviews

I needed to spruce up the first level bathroom and I wanted to add a shower. I liked the speed that Re-Bath can get the project done so I had them work on my bathroom and I had a great experience. They did a complete remodel in February and put a new flooring, removed the wallpaper, painted the wall, and replaced the toilet and vanity. Their sales representatives and installers were good. The installation team told me when they were going to be there and when they weren’t. When there were changes, they would call me. It was excellent.

Our house was 20 years old and it was time to remodel the bathroom. I like the way Re-Bath does everything for the bathroom and they specialize in that one area. We arranged in December and they did it in February. That was how long it took to get the cabinet and some stuff in. The sales reps were very good and helpful about keeping us updated in the process while they were waiting for things to come in. Also, the installation team was wonderful. We had the whole master bathroom redone but for the whole bathroom, we just had the cabinet tree done. They said it would take four days and they got it done about lunchtime on the fourth day. They did the small bathroom the first day and then the next three days, they worked in a natural bathroom and got that down. We love it and we've also recommended Re-Bath.

We decided on Re-Bath because they are connected to Home Depot. They did the floor, walls, sink, toilet, shower and bath of our two bathrooms. It was an easy and minimal knock down on the walls and the cost. The installation team was very nice. Everything was great and wonderful but there was a sales rep that was at our house who said we could pay for the service on a Home Depot credit card. We applied and got accepted. We then went to Home Depot to go shopping and we have no record of a credit card. I found out that it was a loan. It’s causing an issue with our final payment with them because we wanted to put it in the credit card. Other than that, everything else was good.

In 2014 I had Re-bath do a bathroom remodeling job. They were very expensive. Just for the shower and tub it was 6,800. They told me it was a lifetime warranty and was transferred over to the new owners, when I sell my house. Overall the job was good. Fast forward to 5-2-17. My shower curtain rod is falling apart where they attached it to the shower wall. The calking is peeling off from all corners. The shower head is coming apart. I tried multiple times to get a hold of the person in charge of the warranty dept. After leaving several messages, I tried calling back. The lady I spoke with earlier, remembered me and said, “Oh he's here right now. Please hold and I'll get him on the phone.” I waited about 2 min and then was transferred to his voicemail again.

I needed to get my bathroom remodeled and I went with Re-Bath. I purchased from them a shower a month ago and the sales representative whom I interacted with was honest. As for the installation team, I couldn't ask for better people. They're intelligent and they did a good job.

Extremely happy with the follow-up work performed by Mr. Luis ** with my master bathroom; shower, sauna, floor and sink renovations. Mr. ** corrected installation flaws in a timely and professional manner. My wife Yvette and I both are happy to give Mr. ** a five star rated review for the work he performed in our home!!! Mr. ** exemplifies Re-Bath's pledge to do quality work!!! Thanks Mr. ** and Re-Bath!!!

I bought an apartment years ago and it had a pink bathtub at the second floor. I wanted to have it white so we had it painted by a professional. The paint had chipped off so now it became pink and white. There was lead in the paint that was sprayed on and we had to have that taken out. We bought our bathtub form Re-Bath over a month ago. Their sales representative was very polite and helpful while the installers were quick and knew what they were doing. They cleaned up afterwards and chatted with us briefly, gave us some tips on it. I was happy that it was done and I'm very pleased. A couple of people have seen it also and they like it. The tenant said it's nice. I would recommend Re-Bath.

My adult kids who don’t live here anymore said that the bathroom needed to be remodeled as it was so outdated. My husband looked online and found that Re-Bath's office was local. Their rep came here and things went very well. She wanted to know what we had in mind and showed us the product for the one-piece shower stall. From there we built onto the whole remodel. Our main goal was to switch our tub, a one piece unit, into a walk-in shower. It turned out we’re going to redo all of them. We're expecting to hear from Re-Bath next week to set up the appointments to get started. They said about five weeks and we’re right at four.

Re-Bath did two bathrooms in my other house about four years ago and now, we did a whole bath. There was a garden tub in it which we changed and put a regular tub and all-new plumbing, walls and shower. I went back to Re-Bath because I was very pleased with the first job. I could have gone to another company but it's not worth it.

We had a bathroom shower and bathroom remodel from Re-Bath. Their installation team was nice but they were very sporadic. Either they didn't show up or they showed up very late. Also, there was never any communication about where they were going to be and so we'd sit and wait, but nobody would show up. I'd call up and find out that they'd been told to go to some other job. The whole way through the process, they'd tell you one thing and do another.

I'm getting a knee replacement and I need to get rid of the tub because of that. It was the latter part of February when we did the contract with Re-Bath and the actual install was in March. We had a low-profile shower installed instead of the tub that I had to climb up into. When we talked to the salesman there was a misunderstanding. He was showing us samples for color and shapes and when we got the actual product installed, it wasn't those small tiles. Those were samples and we didn't understand them as just being samples. We thought they were the actual tiles that were being put.

Our bathroom hadn't been remodeled in 20 years. We wanted to do something quickly, something to kick-off our remodel. I knew that if we had that done, then the rest of the remodel would follow soon. I also knew it would be a one-day thing with Re-Bath so we contacted them. We had our walk-in shower done. We had a very positive experience with Zac. He came very quickly when we initially called, and he came when he said he could. The woman in the office who set up the appointment was very helpful, and the installation people came at the time they said they were going to. My husband stayed with them through the morning. I came home in the afternoon and stayed with them. It was smooth, and they didn't really need much from us. It was a good installation day. They were clean, neat, and polite. The follow-up was good, too. They came through with everything they promised.

I moved into a condo and I didn't like the shower and the bathroom in my unit so it was time for an overhaul. I had no prior experience with Re-Bath but when they came out to give me a quote, they seemed knowledgeable so that's why I went with them. The sales rep showed me the different patterns and things that Re-Bath does. I also went out at East Beltline, shortly after 28th Street and I went to their showroom house. The installation team ran into a few snags when they took out my old unit but it was nothing that they didn't know about and they fixed it immediately. Overall, I'm very happy with what Re-Bath did.

Our bathroom was 50 years old, so we decided to have it remodeled. We decided on Re-Bath because we had a friend that had used it and they were very happy. The Re-Bath sales rep was very friendly. We ended up purchasing everything- a bathtub, shower, shower doors. However, I have the cabinet where the lavatory is and it has a door that has expanded from the frame. Two people have come out and they've taken pictures but nothing's been done yet. But overall, we're very happy with the remodel.

Some friends of ours that we know very well recommended Re-Bath to us so we purchased a shower from them about 10 weeks ago. I had superior interactions with their installation team and sales reps and I absolutely like my shower.

When I lived in Arizona I had Re-Bath do a tub for me. I live in Texas now where I just bought a house and the bathtub in the second bathroom was 30 years old. The fixtures are worn and I could hardly turn the water off and on. I had it remodeled because there's a lot of crud around the tiles and I wanted to get rid of it. The experience with Re-Bath went real good. We bought a tub and a shower from them. The sales rep was very nice and explained things to me. I purchased back in January and it took a month or more for them to get started on it but once they got started, it went real fast. It just took them a day but of course the other person that had to come and spray the tub took another day but it went really nice. I was real pleased with them like I was the first time they did my tub in Arizona. It was very pleasant and they did a nice job.

My mother is elderly, so we decided to remodel our bathroom and she preferred Re-Bath over other companies. We bought a walk-in tub a couple of months ago. It has a nozzle you can use to wash off afterwards and it has air and water jets. It was pretty large and could fit almost two people. Also, the sales guy was great and he was very personable. The installation team was awesome and they did very seamless work. We had a good experience with Re-Bath.

My mom used Re-Bath a couple of years ago, so I purchased my shower walls and the attachments from them, too. The installation took 5 hours and their installation team did very well. They were knowledgeable and every time I had a question, they answered it. I had a great experience with Re-Bath.

We have been shopping around to redo our bath, so when my wife and I wanted to check Re-Bath out, we called them and had someone come out and take a look and see. They then gave us an estimate and it all kicked off with them. The sales rep, Colleigh, was wonderful and very thorough. He explained everything and went through every piece of the process. He talked in layman's terms so that way we understood. I appreciate this because it covered everything. We were pretty pleased with his presentation, and that's how the deal was sealed. We got Re-Bath to redo the bathroom and a countertop in the sink area in late February or early March.

Our bathroom needed remodeling. I went with Re-Bath since they were recommended by Home Depot and that if there was a problem, Home Depot would stand by behind Re-Bath. Home Depot wouldn't have a company connected to them that wasn't up to their standards. The lady rep came by and explained everything and then within a few days, the installers came. They stayed busy and cleaned up afterwards. I appreciate what Re-Bath has done.

My house is old and it needed updating. The product of Re-Bath seemed something that I wanted and I bought a shower two months ago from them. Their sales rep was very professional. Also, their installation crew was very efficient and they cleaned up after themselves. Since then, I've been recommending Re-Bath to my family and friends who come over. I've told them how nice my shower looks and how quick and easy it is to clean.

My bathroom was old so I had it remodeled. I liked Re-Bath's product so I purchased a shower stall with a glass door from them, and I'm also redoing my other bathroom with a bathtub and door. The sales lady was very nice and took her time to explain everything to me, and the installation guys were great and they cleaned up. Their pricing was high but I would highly recommend Re-Bath.

6 months to complete. Way too expensive. I expected quality materials for a high price. Instead it looks like thin vinyl. They kept sending out one man and he didn't have enough experience, so mistakes were made and more time added. After using the shower for a couple of weeks we already have mildew problems. The shower pan they built isn't solid feeling, even after they had to completely redo it since it didn't drain the first time. It still moves a little. I hate the shower I spent thousands on.

We contracted with ReBath of Mid-Florida in early 2012. They did a beautiful job on both bathrooms in an older home that required new plumbing and extensive framing due to water damage that had rotted the wood. The price was reasonable. They showed up and completed the work when they said they would. Fast forward to 2017. We needed repairs with a drain and one shower head. The office staff was extremely responsive. They confirmed that they would repair it, how long the parts would take to come in and when the work would be done.

I looked at a couple of different options and I liked the rep of Re-Bath who came out. He had the samples and we talked about prices. I made my purchase last November. I got a bathroom re-do, new tiles and new shower. The installation team was terrific. They came on time, walked me through what they were gonna do and they did it. I was happy with it.

I had a full stand up shower installed in September 2016. After 1 month of use I noticed water coming from behind my wall. I called for service and the installer came back to find that the shower head was loose behind the wall causing the leak. In November 2016 I called back to inform the installer (Indianapolis branch) that I had visible mold growing where the water was leaking. They came in and sprayed a mold killer and told me to contact them if it returned. Of course the mold returned and I called again. In November I get a call from the insurance company stating that they are now involved to get this fixed. Long story short... my floor around and under the shower is 100% saturated with water and visible Black mold. Now Rebath (Indianapolis) states that they do not want to do business with me and that I would need to fix it myself. I would love to have someone from the Corporate Office contact me so that I can get this fixed.

What made me feel better about Re-Bath is because it's through Home Depot, and Home Depot stands behind their work and their workman. If I had somebody to go back against, I could be sure that they were as good as they were supposed to be. Re-Bath came out and did the measurement. They let me pick out all of the colors and the finish so that I got exactly what I wanted. I had a small dark bathroom so I wanted something light and bright. I already had a good idea of what I wanted.

The tiles and the base of the shower were cracked and leaking. I had some guys come out and look at it, and they immediately shied away from doing anything to it for fear of what would be underneath the tiles, as far as wood rot and termites. They just said, "Oh, lady. You really need to get somebody that is licensed and bonded. Because if there's problems under here, you want to make sure that somebody's not going to walk out on you and hit the road after they tear your shower apart." I was convinced. I made the call and Re-Bath was able to meet with my husband. We got a shower stall.

I love what Re-Bath did with our bathroom. The first part they did was change out the bathtub for a shower and they did an amazing job with it, so much so that I went ahead and let them re-do the entire bathroom. They took out the cabinets, put in new mirrors & cabinets, and painted the entire room. The switch-off of the tub for a shower started last Fall. They came in and had it done in less than two days. Then, we scheduled to do the rest of the bathroom and since it was a bigger job, that took four days to finish. When I walk in, I feel like I'm in a model home. We were so impressed with how polite the staff was. They did whatever cutting they needed to do in the driveway and had plastic down from the front door to the bathroom so they wouldn't get the floor dirty. They'd also shut the door to diminish the sound and when they left, we didn't have to do anything because they had cleaned up. Re-Bath is a wonderful company.

We first used Re-Bath for the master bath, for a new tub and got rid of the old tile that we didn't like. And then a walk-in shower in the guest bath. The installers who came did a wonderful job. They were very courteous, clean and careful. I like to take pictures as they're going along and they let me do that. And we're very pleased. We love it. After a couple of years, we went back to them to get a vanity for the guest bath and a new sink. They had sent out an ad to save $500, and decided this would be the time to purchase the new vanity. We called them and set up an appointment with Natasha. She came out and showed us what was available. And we showed what we had and what we needed to get rid of. So far, we're perfectly satisfied with Re-Bath.

The bathroom looked bad and needed remodeling. Home Depot recommended Re-Bath and I went with them. I would have liked to do something else but I didn't like what they offered so, I only got the shower. Also, I wasn't impressed with the sales guy that came to my house. He had very few samples which wasn't good. So, he recommended I go to the actual store, which I ended up doing and they're really the one who made the sale because I could see things. But the guy that came to the house to do the work was great. He cleaned up every day and vacuumed up the carpet we have in there. It was one guy, mainly, but then it rained one day so he had to take a day off because he couldn't cut. He had given me an advance notice and he brought somebody with him when he went back to work and they got it done. I'd recommend them.

My daughter has a muscular dystrophy and she couldn't step in the tub anymore so we needed a walk-in shower. The sales process with Re-Bath is like a lot of the other ones where they come in, take a look at it and give us a price. We had a couple of other companies quote the job but Re-Bath came in at the best price and we liked the product. Also, we only have one bathroom and we wanted it done quickly. We made the purchase three weeks ago and they had an opening fairly soon after we signed the papers.

We bought a house and I didn't like the bathroom. I got a couple of proposals from my search and we thought that Re-Bath's proposal was good. Also, we thought that with Home Depot behind it, it couldn't go wrong. That if we had any problems, customer service and the workmanship would be guaranteed and they would stand behind it.

Having this company remodel my bath was the worst mistake of my life. They do the job in one day, yes, but that it the only positive thing I can say about them. The quality of the products, which they guarantee for life, has not lasted me even 6 months and have completely broken down and malfunctioned. First, the faucet valve lasted me only three months before the water began to drip significantly and eventually (in a few days) would not fully turn off. Now, five months after the installation, the shower head tubing is spraying water everywhere in every direction, onto my ceiling, onto my walls, beyond my shower door; how am I supposed to use my shower?

The house was flooded and we needed our bathroom done. We went down and looked at what Re-Bath had and figured we’d give it a shot. The installers were polite and as they went through the project, they told me what was going on and they also wanted to know whether we wanted the handicap accessible handles split. So it was comfortable for us. They also cleaned up after themselves. Everything went well and they got the job done.

Our bath desperately needed an update. It was done before by somebody but they didn't know what they were doing. So a month ago, I decided to have Re-Bath work on our tub and the surround, and they were great. They estimated that the installation would be about a day, but it took a little bit longer than that. But they did a great job so I would recommend them.

Our bathroom was outdated so we had it redone by Re-Bath which is the same company that did our other bathroom finish about six years ago. We got a tub and a shower this time and their guy did a really good job with the remodel.

Re-Bath sales reps were fine and the installation team that put the tub and the surround was good.

I had damage on my tile walls and I tried to do it myself and found out really quickly I was in over my head. So, I had to call for some rescue and it had to be done before Christmas. The sales rep was very informative, friendly and accommodating. The installation team was very polite, clean and tidy. They explained the process any time I had questions and did things that I wasn't even expecting as far as fixing the drain in my tub which was not part of the deal. They did an awesome job.

I had a giant bathtub that just collected dirt. I bought flooring and a shower from Re-Bath and they waterproofed the walls and redid the plumbing. Their sales rep was professional and even brought me cupcakes. Installation team was perfect. They said what they were going to do and they delivered on it. They were prompt and didn't have to wait for anybody to go and get coffee. Everything went without a hitch.

I had a tub that was easy to get in and out from but it was time to get rid of it. I had a couple of operations on my legs as well, so I decided to remodel my bathroom. We stopped in Re-Bath's showroom and things there went well. We bought the walk-in shower last month and their staff did a good job. I'm very happy with their product and work.

I live with my mother and father. My father just turned 91, my mother just turned 85 and they have trouble getting into our tub. So we were going back and forth about what we should do because their legs are getting weaker. I then called Re-Bath and I spoke to Rose in the Wappingers Falls office. She's really nice. I went with my sister who was visiting to the showroom and Rose took care of all our questions, showed us everything. Then, Bob the salesman came. We went over what we wanted and he was very helpful.

I'm renovating the house to sell it so we had Re-Bath remove the old tub and do a complete insert. They were professional and did a good job of the installation and cleaning up. I was very pleased with the whole experience and with the two guys who did the install. They explained everything thoroughly. Re-Bath also called to see how the installation went.

My bathroom was outdated and it also needed a different functionality for my mother-in-law. We called Re-Bath to get an appointment and their rep came out to the house. He was a decent guy and we had a great conversation with him. We had a good time and he also followed up well. Then one of the primary installers was a missionary kid so that's really good from our stand point. The supervisor who went around and checked everything was also a fine guy. We had a long discussion probably a couple of times when he came out to the house. I totally enjoyed my contact with everybody at Re-Bath.

I was doing a bath tub to shower conversion. When I took the tub out, I was gonna tile that area as well as the floor and the shower. I already had somebody lined up to do it but I saw an article which mentioned Re-Bath so I investigated it and went to their showroom. I saw some of the displays and thought they looked pretty good. I also liked that their product was very low maintenance. There was no grout involved. I was looking at a particular selection and so I requested for somebody to come out and get me an estimate. Their rep came out, did some measuring, gave me the estimate, and I decided to go with them. The installation was done about two weeks ago and their installer did a good job, and I have already chosen to have my other shower done by them.

My house is 34 years old and it still had the original bathroom in it so I decided to do a remodel. I went with Re-Bath because of the time it would take to get the wall system done. The sales reps were all pleasant, and the installation was done in two days like it was supposed to. They were fast and the quality is good.

I did a complete bathroom remodel and went with Re-Bath because they were the most expensive. They came on time, and the first words out of their mouth were, “We’re the most expensive, but we’re the best.” And I wasn't disappointed. They explained it bluntly and it came out perfect. However, the bathroom wasn’t finished. The outlet covers were not installed and the threshold from the bathroom to the hallway wasn’t put in. So when a Re-Bath representative came to do the final inspection, we talked about it and they said that they would come over and finish it, but it was never done. He talked to somebody on the phone while I was standing there, and they never came over and did it. So I’ve done it myself.

I liked Re-Bath's pricing so I got a tub liner from them. Their sales rep was a nice lady. She came and told us what the options were and explained to us how much it would cost to have the whole tub replaced as opposed to just the liner. However, I was surprised that it took so long to have the liner made because I thought we're gonna have it that night. The guy who did the install was pretty quick though. It took him no more than 3 hours and he also cleared everything up. Everything went fine.

For us Re-Bath of Central Texas has been an aggravation from the beginning; I feel the primary reason is poor communication. Below is issues we had with them: Salesperson Dan forgot to include tub faucets to our order. Dan informed us when we signed the contract it will be 8-10 weeks before the work would start, and the whole process will be 3 days from start to finish – no big deal; however, read below.

I have a two-story house and I was washing one day and saw a puddle by the washing machine. I looked up on the ceiling and there was a leak from the shower above. My son had taken a bath and the water overflowed and came down so I thought that I better have somebody come and look at it and it could be time for a new bathtub. Also, my husband is disabled and we thought a walk-in shower would really help him. Re-Bath came up right away and the lady I talked to was amazing, gave me options, and explained everything. She was very nice, persuasive, and she gave me her number so I could call her when I needed anything or if I had any questions. I called her twice and she answered and returned my call right away.

Our bathroom was looking bad, and I knew sooner or later I had to do something with it. There was ease in having Re-Bath come and give me options. The sales rep came, showed me all the options, and I picked from there. We had the tub taken out, and got a walk-in shower. The installation team had me decide on where to put different handles and their different finishes. They told me that when they ordered the sliding door, it came with a slight chip in it. They put it in and had to take it out. A man actually came in today and took the door out to put a new one in. However, he wasn't able to put the handle on because when they put the original one, they stripped the screw in there, and they had to order a new handle. But overall, it was an easy experience, and the shower turned out beautiful.

When we purchased the home in 2013, we didn't have a chance to make any decision as to what was going to be installed. We’ve lived here for three years and we wanted to upgrade our master bath as we didn’t want the insert that was previously installed by the builder. We wanted to get a tiled shower and we were looking at tiling it from floor to ceiling and did not want to get another insert. Home Depot worked with us as far as the tiling was concerned and upgrading the fixtures like the vanity, vanity top, the new toilet and the linoleum flooring. Home Depot doesn’t do baths so they scheduled a call from Re-Bath to come out and sit with us to try to put a design together. We got a call from Denise and she showed us some material and things that we could choose from. We liked what she had to show us and her help in selecting the type of flooring that would look best and get a better feel in a master bath.

We got a Home Depot home service loan and I needed something at that time, and Re-Bath was the company they dealt with since it was covered in our home service plan. Someone that used to work with Re-Bath that weren't with the company anymore were recommending it too, because they’re working with another company now and saw that Re-Bath was of higher quality. The sales rep was very kind, personable and not pushy. So we had them install a full shower. The installers were brothers and they were really nice. They answered my questions and didn’t take a lot of breaks. They kept working and cleaned everything up. Overall the product that they offered has been up to what they said it was. High quality work and very responsible workers that came and installed it.

We recently bought a house and the bathroom was from like the 1970's. We had Re-Bath remodel everything - the floor, tub, surround, shower doors, vanity top, and toilet. We only kept the outside walls. Their sales rep was very nice. He came here early and brought all the samples. We went through it all in a couple of hours and made our selections. He was really good in guiding us. About three to four weeks later, they called that everything was in. And then in two days, they were done. The installers were terrific. They came very early in the morning. They made sure everything was neat and clean and cleaned up when they were done. They did a really good job. Our bathroom remodel came out great and I'm real happy with it. I would recommend Re-Bath.

The bath tub was leaking and I didn't know anybody in the area who could do a bathroom remodel. A recommendation from somebody who's actually used one was important and a daughter of a friend at work had used Re-Bath. Since my house is almost a hundred years old, I knew it was gonna involve walls and all kinds of plumbing and I'd have to have more than just a plumber to put a tub in. Re-Bath could do the whole thing and were good at it. Their sales rep was excellent. He explained everything and showed me all the choices. He was really helpful and it was a highly satisfactory experience all the way around from sales to the office to the installers. Everybody was great and I would definitely recommend them. It was a lot of money spent but well worth it.

I have use Re-Bath twice. 2007 and 2015. Both times was satisfied with look and service tech assign to us. Problem came with repairs needed. No ones seem capable to help. The most serious one is downstairs. Shower seems to be something wrong with valves. Have call in three Plumbers each who stated the whole wall needs to come down to access the valves. Question: why do I have a shower that there no accessibility and what should I do now. Everybody can take wall down but can not guarantee it going back up. Help please. Tell what to do. Will put other two problems on hold as this is most important one.

We had a bath tub that splattered water all over the place and I was tired of it. We had gotten an estimate from Bath Fitter and I said, "They can't be the only people around that do these things so let's Google." I Googled and then I came up with Re-Bath and then they were affiliated with Home Depot and I thought, "We've been satisfied with Home Depot so let's connect the two."

I finally retired and now had the time to remodel our bathroom so we got a shower, a toilet, a vanity and a floor from Re-Bath. They could install them in a short period of time. The installation team were very good and they cleaned up after themselves. Their sales representative was knowledgeable and friendly for the most part but when I asked specifically for a specific price of each individual item she was unable to do that. But overall it was a good experience dealing with them.

I just moved here from Arizona and I had both knees replaced and it was very difficult for me to get in and out of the bathtub, so we had to do something with our bathroom. We purchased a walk-in shower from Re-Bath. They installed it three weeks ago. The sales representatives at Re-Bath were great. They continued to call and update us on what was going on. The installer was really good. He did his work and every once in a while he would go outside to saw something and he'd say, “Now is your chance if you need to go to the bathroom.” He'd let us know he was going to be out for a while so it was very nice. Our experience was great. It was no fuss, no muss. I would do it again in a heartbeat.

I'm so very unhappy with Re-Bath. Sure it seemed great and wonderful what they were putting in and for the amount of money I spent, I could have hired a contractor for half the price and would have gotten what I wanted. Everything from the tub size to fixtures not even being straight. I've called to complain before and they were not helpful at all with my concerns. If I could stop payment without my credit being hurt, I would!

We've had Re-Bath's services twice. The first time we had them, we just needed our bathroom remodeled since it was bad - we needed the walls replaced. They did a really good job on that. For the second one, we needed a bathroom done for the safety of my mother. We redid the shower since it was tiled and sunken, it had a step to go down. We had Re-Bath lift up the floor and put new walls and hand grips for my mom. Now, she loves the bathroom. Kyle, the sales representative was very nice. He showed us the products so we could pick out what we wanted, he measured everything and told us the price ranges that we would be working with. He was very good. The workers that came in were very courteous, nice, finished one day ahead of schedule, and cleaned up everything really well. They were excellent. I've also recommended them to my neighbors.

The wife and I were sharing one sink so we decided it was time to remodel our bathroom. We liked Re-Bath's product but the sales rep saying that they could come in in two days and have it done was the deciding factor. They were very professional and genuine to speak with about the project. There was constant communication and they even showed up afterwards to provide us cleaning supplies. The installers were very professional as well. They put walking paths down to make sure they didn’t disturb anything or dirty up any areas. They were very consistent with being on time and finishing up when they said they were gonna finish. They also asked questions, making sure I was satisfied with the work they were doing and keeping me involved.

Our bathroom was 25+ years old so we decided to remodel. We went with Re-Bath due to their pricing and their salesperson's personal touch. She was very friendly. She went with me when I did my shopping and she offered suggestions for putting in the package together in terms of chrome versus silver, keeping me intact with what I was getting from their company versus what I had to buy to go with it. We did the entire bathroom floor, shower, vanity, toilet and medicine cabinet. We purchased it last month and it was just installed about two weeks ago. The installers were very friendly and very helpful also offering suggestions regarding placement of bars, etc.

We had a water damage by the tub so we did a bathroom remodel. We saw online reviews for Re-Bath and heard they did a good job so we purchased a new tub, a toilet, a sink, some tiles, and the polymer for the shower from them. Our experience with the front desk personnel and the two other employees at Re-Bath was very good. We talked about all the choices, the cost, and went through all the displays. The people who did the installing were also wonderful. They kept us informed as they did it and they did a great job. They did it within three days and were very effective. We were very impressed.

I sprung a leak and it went through the ceiling so we decided to remodel our bathroom. I talked to the Re-Bath salesman. Their price wasn’t cheap, but it was decent so we went with them. We purchased a shower and it has been a good sales experience. For one thing it was not a hot sell. Anytime someone tries to hot sell, I shut them down and get somebody. Our installation experience was excellent. They did a magnificent job. Overall, I was satisfied.

The house is over 37 years old and has never been remodeled so it was time to do so. I found out about Re-Bath from a friend that had them do some work and I also had Re-Bath do the remodeling of my bathroom and they got it done quickly. Their sales rep came to the house and brought all the choices. We got some stonework on the walls, a new commode, vanity, and shower stalls done three weeks ago. The workers were very quick and they cleaned everything up. It was a pleasant experience.

Due to both my wife and myself being disabled, we had our tub replaced with a shower. Re-Bath did a very nice job. But, if you want after-sales service do not hire Re-Bath. My wife fell in the shower on Nov. 2 (not Re-Bath problem) and the rescue squad had to remove our shower doors to get her out. While they were here, I called Re-Bath and explained what had happened. The earliest I could get someone out to replace the doors was a week later on Nov 8. Nov 8 came and went and no on came to fix the doors. I called that evening and was told there was a "communication error" and someone would be out that evening. Again, no one came or called.

Re-Bath has been wonderful to work with. From the knowledgeable salesman, to the friendly office staff and the finished product. Frank our installer was professional and did a wonderful job removing our old tub liner and tub. He installed a new tub, liner on the walls and ceiling, and it's beautiful! And he even cleaned up! Thank you Re-Bath!

I have back problems and knee problems. I cannot stand up and stand in the shower that we have. I also could not get in and out the bathtub. We’ve been talking about it for a long time about doing something and then we saw Re-Bath in Home Depot. We got someone to come out and talk to us about it. The rep showed the material and we were pleased with it. I also called some people and asked them about it and they said they were satisfied.

We had our bathroom done about eight years ago but it was not a very good job so we knew we had to start over. We contacted Home Depot and the sales representative from Re-Bath came to our home and brought samples. She was very helpful. The installers were great. They contacted us when they were on their way and did anything that we asked of them. We have not yet used the bathroom yet because we’re still in the process of doing other things with the trim and new toilet but I would definitely recommend Re-Bath.

The shower is great but it took FOREVER to complete. This was not due to the contractors that were hired but solely due to Re-Bath's Production Control office. We were told they are very flexible around scheduling and that has been the furthest thing from their word. When a date was scheduled to begin work it would often (most every time) get postponed. Then the dates they provided would conflict with our work. So to meet their schedule we had to take time off from work to meet THEIR schedule. Totally Unsatisfactory. And this was not just one episode, but each and every time the workers were to come out.

My bathroom is 30 years old and it was time to remodel it. So we had Re-Bath remodel the two bathrooms. Their sales reps were very nice. Also, the installation team was very professional, nice to talk to and explained everything. They did what they had to do and left. All in all, they were great and I'm happy.

We had a second house that had an old bathroom. It was built in 1950 and had the same bathtub in it, so it was in dire need of a remodel. It was leaking and needed repair. The sales representative of Re-Bath was very good. He explained everything perfectly and knew his business quite well, so I was impressed with him and with the product. The only thing I was not impressed with is the price. Installation went pretty much as expected. They said it was going to get done in two days and it ended up almost three days. This house had some bad plumbing issues so that was fine with me.

I needed to update my bathroom and it was a choice of my husband doing it or Re-Bath doing it and I thought Re-Bath could do a better job. We had the whole bathroom redone. It was finished two or three weeks ago and we're still paying on it. The sales rep was very courteous and helpful. Overall, installation was alright. It was the scheduling that wasn’t very well-planned for. There were some delays that were frustrating because we only planned for three days off of work and we ended up having to take five. Had we known it would take five days, we wouldn’t have been scrambling the last two days to see who could get off work and what we could be there for.

Our bathroom downstairs had a vanity that had been there for over 45 years and the linoleum had been there for 28 so it was really looking desperado. Then, the laminate flooring at the upstairs bathroom had been down for 25 years. Both bathrooms needed something done. We were thinking of moving to Idaho, too, to be near one of our married children and I was so tired of fixing things up to sell something so why not fix it up now and then enjoy it. So we had the bathrooms remodeled by Re-Bath. We did the vanities in both bathrooms and did a whirlpool bath upstairs with a shower and glass doors. Then downstairs we took out the bathtub and just had a shower.

We first looked at remodeling our bathroom a couple of years ago and at that time, we were not sure if we were going to keep the house or sell it. Later on we decided we're definitely going to stay here. Also, we had a regular tub in the master bathroom and we decided we wanted to go with just a walk-in shower and not have to climb over the tub since we just didn't use the tub. It was the primary reason for the remodeling.

Our bathtub came to the point where it needed to be replaced so I talked to Home Depot about their replacing a shower and they sent me Re-Bath. Their sales rep was very good. He called, made an appointment, came down right away and we talked about it. I gave him the okay to go forward so we signed the paperwork. I bought a walk-in shower with glass doors and acrylic walls. Their installation team installed it about two weeks ago. They came right on time and they did their work as estimated. They were very friendly and cleaned up very well afterwards. Overall, they did a good job as expected and it looks very nice and functional, and hopefully it will last quite well.

Rep came to quote a shower remodel through Home Depot. Quote to just do master shower area was over $10,000. We said we would think it over and get back to them. After thinking it over the next day I called to say we would not be going with them because their price seemed extremely high. Re-Bath said they could give a better price if we would reconsidered. I was not happy that they had not already given me a fair quote. They said if we did not use our Home Depot credit card and financed through them they could give us 15% off the quote. I called Home Depot and they said they do not charge Re-Bath 15% to do jobs through them.

We had bathroom remodeling for my mother-in-law. Everything went by fast and I felt very good about it. We got the bathtub and they took the ceiling tap out for us so it's really nice now. The installers explained the process thoroughly and they made it easy to understand. They did a good job and everything’s working fine.

We went in the Re-Bath store, looked around, liked what we saw and ended up purchasing a walk-in shower. The sales rep was very nice and the installation crew were above and beyond excellent. Even when they were in the process and I wanted to ask some things, one of the installers was very informative. He took his time and explained everything. I was very happy with him and if I ever get anything done in the house again, I would go to Re-Bath. Overall, it was a very pleasant and efficient experience. I really love my walk-in shower now and would recommend them.

My experience with Re-Bath was wonderful. Every single person that was there was wonderful. I did both my bathrooms and my kitchen, and they were so fantastic and I’m wanting my wet bar also be done by them. I’ll contact them when I’m ready to do that.

Our house is about 55 years old and it had the original bathtub. We’re going to be selling over the next five years or so, so we wanted to update the bathroom now. Both my mother and my mother-in-law have Re-Bath in their house. We then decided to use them. The sales rep was great and very honest. He let us know the price and gave us suggestions on what we could do because it’s a small bathroom. We had the tub taken out and we did a shower, they did all the walls and the ceiling. Then they also did the walls around the existing tile in the bathroom which is four feet up high behind the toilet and the sink. The installation crew said that they would be there for two days and they ended up being there for one, so they were good.

We've lived 16 years in the house and had a garden tub that we never used. We had Re-Bath take out the tub and put in a walk-in shower. We also had them change out the countertop on where the two sinks were. We didn't have to go the store. The salesman came to the house and brought all the samples with him. The installers were amazing with all the stuff that they tore out and brought in, and with very little upset to the routine in the house. Re-Bath was great but the subcontractor that did the glass work was horrendous. We’re going to see Re-Bath tomorrow and discuss what went on.

I've tried to modify our bathroom myself and I didn't do a very good job. So, I needed help and Re-Bath seemed like a good product so I purchased a shower from them. It's an oversized shower about four feet wide and six and a half feet long. So far, everything was good. I told my brother about it and he had Re-Bath do his bathroom too. However, their time frame was horrible. He mentioned that his took much longer to do. From the original projection of two weeks, it took six weeks but other than that, he was happy.

We've been here at our house for many years, so it was time to remodel our bathroom. We went with Re-Bath after our gift card was approved. The salesman was very nice. I was just anxious for all the stuff to get done. It's been a few months ago when I purchased from them and it took them almost two months to get out here, which was a little bothersome, but that's all right. We got a new flooring, tub and shower, and the installation team did a very good job. They covered the floors and took a lot of care, painted the wall and fixed the holes too. I'm very satisfied with what they did.

I had a very nice experience with Re-Bath. Their sales rep came out and talked to us and we picked out what we wanted. They did our shower, took out a tub in the other bathroom and put in a shower, but it needed the glass shower door. So, they had to come out, measure and put it on. The installers were nice, good and very efficient. They had two bathrooms done in three days but when we had to wait for the glass shower door, the guy wasn’t as prompt as the ones that did the work.

When we bought the house we knew it had to be remodeled. As soon as we moved in, I looked for somebody that could redo the bathroom and I got Re-Bath. I knew that these guys knew how to do it due to the fact that they do bathrooms all the time. If I had hired somebody else, I would have gotten other people to come in to do other jobs. Re-Bath came out and gave me my estimate but then it was three or four weeks before they did the job because they had to order everything.

We moved into this house, and the bathroom was one of the things that needed to be done. Then we saw Re-Bath's display booth at Home Depot. The reps were awesome and the installation team was very clean and helpful. I liked the fact that it was more custom-made rather than a formed thing that would just be fit in. We got the shower that has different shelves for things and the bench for sitting. It's an odd-shaped bathroom with a really sharp drop in the ceiling. There was a bathtub there, but this shower fits the space so much better. It was a positive experience.

You're doing everything right! We love our new bathroom, it's so easy to keep clean and it looks beautiful!!! The man that installed it had it up in no time and cleaned up all his mess. Again, thank you so much. We would highly recommend you for anyone thinking of having their bathroom redone.

Re-Bath was the company that put my first bathtub in. When there was a flood in Louisiana and I decided on a bathroom remodel, I got another bathtub from them. The purchase was about a month ago and this was my third time using Re-Bath. They did a great job.

I've purchased a shower from Re-Bath. They were very good at sales. They showed us all the literature and pictures. But we haven't had them install it yet. The first time we set up, they were about eight weeks out. Then after that, one of the installers was going on vacation, so they delayed it a month. The following month, I wasn’t feeling well so we delayed it another month. And about a month ago, I called and told them we’re going to put the installation on an indefinite hold until we think about it some more.

We got Re-Bath's bath and shower about a month ago. Their reps were confident about their product and the installers were wonderful. They were able to answer all of our questions to our satisfaction. We love Re-Bath and we would recommend them to somebody.

The worst customer service experience ever. Management never reached out to me in the 3 months that I waited for service from them. I signed 2 contracts over this period and waited, and waited. If I had not reached out, I would still be waiting. The contract was finally cancelled, and will never recommend Re-Bath to anyone.

We were looking to remodel, and Home Depot turned us onto Re-Bath. The product line that Re-Bath carried was totally custom material and sizes, and much more than a stock item at a Home Depot or Lowe's. They're a little bit expensive than most, but it was definitely well worth it in the long run. The remodel is excellent. I have no qualms, whatsoever. The installer was extremely professional, clean, and organized. It was a hard job, and for one man, he did excellently. My only qualm would be that I guess the company was so busy that it took two and a half months or so to just order the parts in, from the time of purchase to the time of installation. Other than that, I would highly recommend them if you want that custom look on a shower, or a complete bathroom. They got some really neat product.

My husband and I ordered our tub liner on 5/25/16 & were told work would commence in 6-8 weeks. We were remodeling the bathroom and were told the tile has to be in before the tub liner was installed. We started our work the end of June expecting the tub liner the end of July. July came and went without any follow up from the company. My husband called to check on our order and was told by the person - "we told you it would take 8-12 weeks." After letting him know what is written on our order form he was told "it must be on back order. We'll have to check". No callback.

I was at a home show and Re-Bath's salesman seemed honestly friendly. He was very knowledgeable and was not pushy at all. I had taken a physically challenged neighbor with me so that she could have her bathroom done too and he was able to help her quite a bit. Anybody who was willing to go that far was worth dealing with. I ended up having Re-Bath remodel my whole bathroom and the installers did a very good job. They did it in three days. My experience was very good.

I cannot tell you how rude and disrespectful they have been to my mother, her nurses and to me. We hired Re-Bath to do my mothers bath and it has been a horrible experience. They broke her window sill in the process of moving things out of the bathroom, and busted the corner off of her vanity. I was content with letting them replace her vanity with a less expensive product from Home Depot. However, I am not okay with the fact that it was installed incorrectly and is the wrong size. It wobbles and does not fit, which is a safety hazard for my 81-year-old mother. I voiced my concern, about the safety of my mother, worried that if she grabs on to the unstable sink that she may fall. My concern was essentially dismissed, by LJ/Jason via phone. Both employees seemed irritated with the situation and said it was fine but they would caulk it.

The tile that I had in the bathroom kept leaking into the wall so I wanted to get rid of it. One of the things a lot of people said is that Re-Bath uses their own people rather than sublet it out to other contractors. Their sales rep gave me advice on what they thought they could do and had a lot of different products to show me so that I could pick the one that I wanted. One of the installers was also really good. He had to come back by himself the second day, but he knew what he was doing and he was efficient. The only problem I had was that it took seven weeks for them to get here, but so far, I’m very happy with their work.

I had Re-Bath do my master bathroom before through Home Depot, so I also hired them for my second full bath. The salesman called and set up an appointment. He came to our house, and although we already knew the prices, he still went over them again. And then we picked out the bath. The only issue I've had so far is that I was supposed to have two-year interest free financing and it's only shown up as X months. They said they had rectified it and it'll show up in the next statement. I'm waiting for the statement, and if it doesn’t, then I'll call again.

We had the shower put in about a year ago. The salesman came out and show me material that was not even used. Show me a piece of tile quarter inch thick when it was put in it was paper thin piece of something. Then when they put the sliding glass door in they put a piece of rubber in the track about two inches and it slide every one and while and the glass door fall off. This the worst 6000.00 I ever spent.

A week and a half ago, I got the bathtub and shower from Re-Bath. So far, so good. The sales rep was professional and explained the products and warranties well. The installation team was also professional and did a nice job.

My neighbor had two of her bathrooms remodeled and I saw the outcome. Everything was all done with Re-Bath. It was consolidated, and you didn’t have to go out and hire a contractor. So we hired Re-Bath because we wanted to have something that was consolidated in all one area, so we knew who we were dealing with. We had a bathtub replaced into a standing shower. And then had flooring put in our master bath and in the main bathroom. The installers did a very good job. They really cleaned up after themselves. And the only thing I had to have them come back in and do was some of the in between the tiles because they missed some of them. I also had them come out to replace the discoloration on the brushed nickel on the drain, and they fixed it.