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Re-Bath

Re-Bath
Overall Satisfaction Rating 4.41/5
  • 5 stars
    32
  • 4 stars
    4
  • 3 stars
    3
  • 2 stars
    2
  • 1 stars
    2
Based on 43 ratings submitted in the last year

Re-Bath specializes in fast bathroom remodeling. The company offers complete remodeling services or tub/shower-only conversions, and it provides free in-home consultations and a free design process. Re-Bath also offers tub/shower conversions especially for those with limited mobility and seniors who wish to age in place. Slip-resistant technology, accessible bathroom remodels and walk-in tubs are available in stylish options that will update your bathroom while increasing safety.

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Re-Bath Reviews

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Page 2 Reviews 10 - 20
Rated with 1 star
Verified Reviewer
Original review: June 8, 2020

Do not do it if you need to finance any part of your purchase. ReBath of San Antonio told us it would be no problem to get us financing even though we were not sure we should get our bathrooms done because of the cost. We actually wanted our entire master bathroom remodeled but by the end the guy who came out was only discussing turning our shower into a walk in shower and putting in a new standard tub for our children. The cost was crazy and I honestly don't know why we even moved forward. But we did and after jumping through some hoops he did finally get us approved for financing. He did not even know our income before he started having us sign. Big life lesson, I questioned it but he said it was fine and he would get us financing. From now on, I will stop there.

My husband and I cancelled the next day. I could not sleep the whole night following our visit from Brian Gutierrez of ReBath of San Antonio. I went back and looked at the paperwork and realized that, because we had to finance, it would end up costing us so much more than the already high number he quoted. So I emailed the cancellation notice immediately and got a response from Brian that day. We also sent ReBath's Notice of Cancellation signed by both of us via certified mail with signature required next day. ReBath signed the receipt on the 3rd business day. Two weeks later we got a bill with first payment being due in October from the bank ReBath got us approved through. No money was supposed to be dispersed in our name. This is SO wrong! I will be reporting and reviewing both companies everywhere until this is fixed.

Re-Bath response

Hi Leslie, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our customer support team at 800-426-4573 at your earliest convenience so we may further assist you in working towards a resolution.

15 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 3, 2020

Because of my leg amputation, I had the opportunity to get my bathroom remodeled. I heard about Re-Bath through a friend and they were reliable and had a great price. I bought the walk-in shower about a month ago and Steve, the sales rep, was very considerate. He knew exactly what I needed and he did the measurements. He did an excellent job on convincing me that Re-Bath is the way to go. He was an expert knowledge-wise. He was very precise and he told me exactly what this product would do, the lifetime warranty of this product and he also told me that this product was better than any other product.

The installation went smoothly. The two gentlemen came and did it on time. It took them a day and a half to complete. It was outstanding. I have no complaints about that and I give them A-plus. I had a bathtub but I couldn’t get in it the way I wanted to. But with the walk-in shower, you just move on in with the new shower head that I received, and it fits my needs, especially the seating arrangement that it has. I had my grab bars, three shelves, the seat, the bench and the shower doors installed. Almost everything was brand new.

3 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 1, 2020

Our bathroom was pretty out-of-date. We've been wanting to do a bathroom remodel for quite a while. I felt pretty comfortable doing most of it except the shower and we had Re-Bath put in a new shower. The people that we dealt with between the salesman and the installation guy were all really nice and friendly people. I ordered it and the salesman come out early March. He seemed really knowledgeable. He talked to us about how it was installed and what all they put in and everything.

The installation took about three days and the guy did a good job. He put in new plumbing. We ran into one problem when he was installing it. There was an air duct running behind the tub that blocked the new shower. So, we had to have a furnace man come out really quickly and redo that. But other than that, it went really smoothly. They also put in a couple of small shelves for soap and shampoo. It's a nice shower and we like it really well. It's attractive and everybody seems pretty impressed when they come over.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 30, 2020

We're old and most of our guests are old and we decided to get a tub for the guestroom. There's a Re-Bath in town here and I had their sales rep come over. He did very well but we had to cut some things on the tub that we wanted because of the price. Other than that, the installer, George, was so efficient and clean in his work. He covered everything and cleaned up each day. He had a man come in and help him put up something one day but I can't emphasize enough on his performance. You couldn't ask for anybody better and he's a great asset to Re-Bath.

Re-Bath response
Kirk, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future.
Best wishes,

Re-Bath HQ

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 29, 2020

We had two bathrooms redone and Re-Bath did an excellent job. We had one toilet, one shower and a sink in one bathroom. The other one had the shower done and a new sink in the other one and a new vanity. If we did a toilet and had the floor done, that would have been a complete remodel. The installation was excellent and everything was right. They even started earlier, but they called to make sure that was all right and they finished on time. The installer was very friendly. He protected the tile floor by putting cardboard down and every night he left, it was vacuumed clean. The bathrooms look nice and they’re all functional. Our daughters love them. One of them was for my one daughter’s master bedroom and the other one was for the hallway, which was my other daughter’s bathroom. We had another sink put in too in our master bedroom. My wife is happy with it.

Re-Bath response

Hello Brian, thank you; we appreciate your feedback! If you have any further needs or questions, please don't hesitate to reach out!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 28, 2020

Re-Bath had the best quote among the different ones that we got and we liked the people who were involved in making their presentation. We had a completed shower rebuild and the installation went very well. It took the installers a couple of days to complete and I was surprised that it wasn't as messy as I thought it would be. The installers were nice and friendly. They also knew what they were doing and they left everything as clean as a whistle. I'm very satisfied with the quality and very satisfied with the job. We're just happy as can be with it.

Re-Bath response

Hi Sy, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Re-Bath HQ!

2 people found this review helpful
Rated with 5 stars
profile pic of the author
Verified Reviewer
Original review: May 27, 2020

Corey and Daniel from Re-bath did an amazing job relocating and installing our new shower. They were very personable and did a beautiful installation and clean up. I highly recommend for any bathroom remodel.

Re-Bath response

Hello, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 26, 2020

I got a walk-in shower from Re-Bath. The person who came here to explain to us what the product and everything was, he was great. And the guy who came and put the shower in was fantastic. I love my bath and so far it’s doing what the rep said what it was gonna do.

Re-Bath response

Donna, we are very happy we could provide you with a positive experience! Thank you so much for your feedback! We hope you have a great day!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 23, 2020

We had a great experience with Re-Bath. We originally looked at bathtubs at Lowe’s, and they were the ones who had referred us to them. Re-Bath completely removed our existing shower wall and tub and replaced it. They got here about 7:30 AM and they were done by 4:30. They were super respectful. They kept everything clean and cleaned up afterwards. The sales representative was also very helpful and answered all of our questions.

Re-Bath response

Hello Dawn, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

2 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 19, 2020

My wife and I decided after research that Re-Bath was the best to go with so we gave them a shot and it worked out well. We had our shower taken out and then made to be the rest of the room. We ended up putting a dresser, drawer and a vanity and some other things. And we had a huge bathtub taken and the new shower put in there was over-sized custom. The installation team was outstanding. Their supervisor was really good. The workers are were fabulous.

The people that work in the office were good. It ended up being an outstanding job and we’re happy with it. However I talked to their boss about the salesperson gave us the pitch. He just needed to be schooled a little bit more. When we filled out our paperwork, got the price and agreed to everything he didn’t mention to us, that because the shower had custom glass, once everything came in for the shower, they put the shower in but then they had to stop because they had to have everything in place for the shower before they could make the glass. So instead of having it done in five days, like he said, we had to wait an additional five weeks for the glass to come in. We didn’t get to use our bathroom for about two and a half months and we probably would’ve got the size that is smaller and in stock instead. We just wanted our shower done the way we wanted it. And in the end, everything was fabulous. I will recommend them to people.

Re-Bath response

Ronald, thank you for your kind review; we are happy to pass along your comments to the team here at Re-Bath HQ! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

3 people found this review helpful
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Re-Bath Company Information

Social media:
Company Name:
Re-Bath
Company Type:
Private
Year Founded:
1979
Address:
426 N. 44th Street, Suite 410
State/Province:
AZ
Postal Code:
85008
Country:
United States
Phone:
8002284882
Website:
rebath.com