Re-Bath

I had used Re-Bath before so I went with them again. My experience with them has been very positive. Their people were very friendly and helpful. They've always had good suggestions and even when I didn't wanna listen to them, I always knew what to do. The reps have always been very professional and polite. I could call or email them, and they always got right back to me. The installers showed up on time, worked late, and did everything. They cleaned up afterwards and cut away all the stuff that they threw out. They did the job correctly. In my first time going with Re-Bath, a showerhead broke within the year. I told them and they replaced it. I really appreciate what they've done for me and I've recommended them to other people.

I talked to several other companies and Re-Bath was more down to home. And they were reasonable. After shopping around, they were a hair more than another company, but the other company didn't give us good vibes. Re-Bath told us everything we needed to know and were very upfront and good people. The installers were great people. They took out an existing shower, put in a new shower with a seat, and then put in a new countertop with two new sinks. It was nice. They did a good job and cleaned up well. They actually did it ahead of schedule, so we were very happy. The actual work only took two days, but they said it would probably be 10 weeks or so before they could get to it, which was okay for us. And it was six weeks and they were able to do it.

Re-Bath installed a new shower, flooring and toilet for me. The reps were very knowledgeable and the installation guy was a hard worker. The overall quality of the finished result was great.

The company did come out and do some repairs that make it look much better. I am much happier with the appearance of the product and appreciate that they did address our concerns. I am still upset that we were mislead by some of the things the sales person said, but I would change my opinion of the product overall to be much higher.

My son is a Realtor, and he told me to try Re-Bath. They did a whole new shower, the countertop, all the accessory lighting and then the mirror. I was supposed to get the mirror frame and that took a while. I was a little disappointed in that because it should’ve been done before Christmas and it ended getting done almost two months later. But other than that, I’m very happy. They did really good and the clean-up was so awesome. Everything was wonderful. And we’re gonna do our other bathroom again next year and we’ll probably use Re-Bath again.

I wanted a complete tear-out and redo of our walk-in shower and Re-Bath did a nice job with the shower. The workmanship and the quality of material seem good. Also, the crew was fine and it was excellent with the main rep I dealt with.

Company resolved the issue take down the old review please

We were recommended by my son to Re-Bath. During the initial contact, the rep was nice and he explained everything and answered all our questions, so we went ahead with the project. They installed a shower and they were very thorough and very quick. The installation crew was very professional, very nice, and neat. They didn’t damage anything. They put stuff on the floor and told us what to do. We stayed mostly out of their way and they installed in two days, which was magnificent. They did a great job. The shower is wider and it has more depth, and the quality of the materials looks like they are top-quality stuff. They even told us how to clean it and how to keep it from tarnishing. Everything was put in its place, even the bench, and we love it. I would recommend Re-Bath to my friends saying, “You’re getting top-quality.”

We had three other bids that came out, but none of the other salespeople were as buttoned down as Tiana at the Re-Bath Meridian office. She had her act together. It wasn’t the best price of the others, but the samples that she had were bigger. She was here for at least two hours measuring and I got a level of confidence with her sales pitch. She showed me some samples and I saw one that was really nice. She advised me on how our shower was way too short, so it needed to be higher. She also told me it would look bigger because of the way the old shower was installed versus what they would do. Then, she set up an appointment. We thought it was gonna be much later in January when they would be able to put it down, but for some reason, they were able to do it at the beginning of January. So, we set up a time and they were here on time.

My mom had arthritis in her knees and legs. She's had leg problems for years. Therefore, she needed a bathtub with easy access of getting in and out. My family had been in construction for years. My dad was until he died and my brother was at the beginning. But he was busy so she decided to just go with something that was coming in and redo it in a timeframe that they did. We saw Re-Bath on TV and called, and they came right on out. My sister has a certain shower in her house and that’s what my mom wanted off the top. The sales representative was a good person. He came in and showed me everything ‘cause while my mom was in the hospital, I handled everything. And then my uncle came down when I came to work when they remodeled it. I met the team when they started at 8:00 and I was with them through the whole thing. It took them exactly from about 8:00 to 2:00.

I had been thinking about remodeling my bathroom and I liked the way Re-Bath handled business. They were very professional. They put in a new shower back in December and a guy came out. He was very professional, answered everything, figured out how much it would cost, and told us what all to expect. I'm overall very satisfied. They stood by what they said and I didn’t have any problems.

I heard about Re-Bath from my cousin and I liked their products and the convenience of selecting them. We purchased everything for our bathroom from them. The interactions with their sales rep were great and they guided me. The installation team was also fine. We made the purchase in November and they finished it in the first quarter of January.

We've been waiting to remodel our bathroom for a long time and we decided it was finally time to do it now or we weren't ever gonna do it. I read some of the comments on some of the other companies and I talked to Re-Bath. A person came over here, talked some time and I liked it. I made this purchase two weeks ago and the sales reps were all very nice and professional. We had an idea of what we wanted and they told us the options that were available. I had the showers replaced in the master and in the guest. I went from tubs to walk-ins. The installation experience was very smooth and the installers were very professional with what they did. They did each bathroom back-to-back and it took them a day and a half. They explained everything in advance and they were very well-organized which was great.

I'm a home care nurse and one of my patients had Re-Bath out to their home. They also did a good job at the house of the other patient that I saw. I had been in my home for a couple of years and remodeling my bathroom was something I’ve wanted to do for a while. The sales rep guided me and we had an excellent interaction. So, five weeks ago, I bought floor, walls, bathtub, faucet and toilet from them. The installation team was very professional, friendly and they did a good job cleaning up. They were here for two days so there was no inconvenience for me and I am very satisfied with my bathroom after it was completed.

Re-Bath's installer was very polite, friendly, professional, nice and pleasant. He was there to answer any questions. The install took him only three days to finish. It was done in a timely manner and I’m very satisfied with the final results.

I have been seeing the commercials of Re-Bath on TV. I have also seen a few of their trucks around Crane and Odessa. We've been wanting to do our restroom for a long time and I knew no other people would do it. I didn't wanna bring in somebody as a contractor that would work on it and then if I needed him, I couldn’t find him anymore. With Re-Bath, they told me that they're always gonna be available because they have an office. That's what I liked about them. And the person who came to do the job showed up by himself. His name is John and when I asked if he got some other guys coming, he said that there was none and he has been doing the job for six years all by himself.

Re-Bath's ability to get the job done quickly as well as their lifetime warranty on the job were the reasons I chose them. The salesman was polite and friendly. And while my experience went smoothly, there were a couple of hiccups with the pipe leaking overnight because the installer didn’t seal it. Also, there's one wall that doesn’t have support behind one part. The wall moves a little bit on the right side of the bathroom where it meets the shower wall and they needed to cut out the sheetrock and put a piece of 2x4 in there to raise it. There were also some spots that needed a little more caulking.

Very aggressive sales tactics, in spite of being offered a free estimate at the outset. Did not get breakdown of material and labour costs. Messed up on shower door which took 3 trips to fix. Water leaks from shower door when standing near the door. Very expensive for a shower remodel. Cost me $7997 for shower remodel. This company along with home depot rips off seniors. Home Depot's site even states that bathroom shower remodel should cost only $3500 to $4000 dollars.

All of the Re-Bath of Troy staff were very good. We had a helpful salesperson for design (Laurie **). Great workmanship was provided by Frank and Ryan. We are happy with the quality of the materials and the quick and neat installation. Our bathroom included many quality features i.e. soft close cabinets, drawers & toilet lid, magnetic hand held shower head, 3 built in shower shelves, 2 safety grab bars in tub. Make sure that you have covered/understand all of the details about your selections with your salesperson. The owner, Cindy wants customers to be happy with the finished product. We would recommend Re-Bath of Troy for your bathroom remodeling.

Several months ago, I called Home Depot because I needed a new shower. My old shower stall had big rips and it was ready to collapse. So, Re-Bath came to my house. I really wanted a new shower stall, but the salesman directed me to a whole new shower. I picked the materials. Workmen came and they did a good job. Problem is, I hate it. The floor is so slippery I had to buy a Mat to put on the shower floor. The grab bars are not comfortable. I do not like the shelves. The big problem is turning the water off and on. I hate the fixture that I picked. I thought I would have a good strong water pressure. But I don't have that. I called Re-Bath and asked if I could get new fixtures at my expense. The expense was very high and the associate suggested I try to get used to it. But I still hate it. Here are my questions: Why didn't the salesman suggest a new shower stall only? Why is the floor so slippery? Can I get more water pressure? Sad about my shower.

I was having knee replacement surgery and there was no way that I could get into a garden-sized tub. It was too tall on the side so it was gonna be a safety factor. Since I had heard nothing but positive experiences from Re-Bath, I thought I was gonna go ahead and give them a shot. The sales representative came out on a Saturday morning because I teach school and that was about the only time that I would be able to see anybody. We chatted for about an hour. We got samples out, went in my bathroom and figured out what we wanted and what would look best. We had it figured out pretty quickly.

If you want a bathroom remodel, Re-Bath is the Cadillac right there. That’s who you wanna go to. I’ve never dealt with anybody quite like them. From the beginning, they did exactly what they said they would do and at a good price too. The experience was outstanding. Initially, I went over to Odessa, where Re-Bath's main office was. I talked to a little girl and she was great. She answered all my questions and when we decided that we wanted to talk to the consultant, she explained to me that it was gonna be X amount of days before they could get in there. And he showed up when she said he would. Then when he got there and we decided to go ahead and do it, he told me how many weeks out they were and that they could start ordering materials.

We love Re-Bath. We have a condo in San Antonio which we bought kinda low-priced and we knew it needed a lot of work. And so, we remodeled it and we did our master bathroom. We were in San Antonio and we saw Re-Bath's advertisement on TV, and we liked it. We went to the main facility they have there and we looked around. We looked at prices of stuff and we thought they were reasonable. We also decided to go with them because of the material they were using. It was gonna cost us a lot more removing the tub and putting tile. So, we have a shower that we remodeled and just decided to put tile. We love it so much because it’s easy to clean.

Michelle ** from the beginning arranged & explained everything in our request. She also different finance options available. She was very efficient and was able to answer all of our questions. She confirmed everything to make sure that nothing was overlooked. Jose & Nestor arrived to install our walk in shower. Please note it was a raining that day. They covered everything so nothing would get dirty or damaged because had to do everything inside. They were very efficient and explained every step.

I had used Re-Bath before and I used them again for a new remodel. My brother lives with me, and he had difficulty stepping into the tub so we had to get a new one. The sales representative at Re-Bath was okay. He was the same one I had before. We did the walk-in shower, and the installer put tiles in. Then he did a wainscoting of the same thing around the bathroom. He also put grip handle bars in the shower. The communication was good and I was very satisfied with him and his work. He was good and he did a good job. I was really amazed because I thought he would have to have somebody else to help him, but he didn’t. If someone I know is interested in doing a remodel of their bath, I would refer them to Re-Bath.

We had two remodels coming up on the bathrooms, and we had checked with some other companies and didn’t like their products and processes. Re-Bath was our next one to check with and before we called them, we had attended a RVOS dinner. And the couple that sat across the table from us were talking about remodeling homes and a lot of people were in a remodeling process. They said they had just finished their bathroom and when we asked them who they used, it was Re-Bath. They were extremely happy with theirs and so, we went ahead and put in our request for a consultant to come and do everything. We put it in online, and then a couple of weeks later, they got in touch with us. We got a visit lined up, and then we went from there.

I just bought the house and I needed a bathtub. I went through Home Depot and got a bathtub from Re-Bath. It's the 15-inch bathtub and I had them do the smooth walls all the way to the top. I also had three hand bars put in. John, the rep was good, and the installation took three days. I'm happy with the bathtub but I don't like the front wall where the faucet and the shower is located because it does not fit. All the other corners are nice and smooth. From the bottom of the tub to the wall, once you get to the corner, it comes to two inches from the other wall. Right at the end of that wall, there's a big gap and the installer shoved a bunch of caulking in there.

We had one bathroom done last year through Re-Bath and we had a great experience with their sales rep that we called him back for a remodel. We've been wanting to get the bathroom updated and we also had some leaks in the tub. So, we did a new vanity and the tub. The work was started in October then it was finished just before Thanksgiving. We love the end result and we're very proud of it. We're also very happy with Re-Bath and all of their employees and their workmanship. They do a great job and I would highly recommend them.

We needed a remodel of our bathroom so we checked out what Re-Bath did and asked questions. We liked the presentation that the sales agent had -- it was gonna be under warranty. We had the tub replaced. The salesman came in August and they were done here in October. The installers were very precise and careful. They took care of everything as far as being clean and making sure everything was going to be done correctly. We love the way they work and the final product. So consider using Re-Bath and you would be very happy with their product and the quality work that they do.

My home is pretty old so we needed to do a few things. I had a bathroom remodeling done by Re-Bath. I got a walk-in shower. However, I had the understanding that they would do the complete remodeling of the bath. They were trying to sell the shower and then the floor unit, but I had to buy the toilet and the vanity on my own and they charged labor charges to install them. So, it was not a very good experience. I got the full disclosure after the rep came in and then after we were going through the cost, the sales guy rolled a sheet of paper, but he never gave the detail, line by line item. That paper, he never gave me. I just got one piece of paper.

I found Re-Bath online and since they would finance me, I went with them. We had a walk-in shower installed and it was done within a day. The guys knew what they were doing.

Hands down the WORSE experience. My consultant, Scottie monopolized my time for 2 hours mulling over every excruciating detail at least 75 times when the obvious solution was already discussed the very first time we broached the subject. I actually feel hatred for this man. My 3yr old was in the background begging to go to McDonald's because she was starving. He completely ignored my rushed attitude and finally after several, "can we speed this up", I told him that I will have someone else see him out. I hate hate hate this man. He insisted on showing me two presentations even though he knew I wanted to leave. He pulled out every ugly sample in his bag even though I picked one of the first tiles he pulled out. He became upset because I was unwilling to spend my complete evening with him. Ugh.

I just moved into a new home so it was time for a remodel and I liked that with Re-Bath, you can make payments. I bought a new tub, a shower and a vanity. They also did my floors. It was wonderful dealing with their sales rep and during installation, the installers told me when they were coming. They didn’t make a lot of noise because I work the night shift. Re-Bath is a wonderful company and they have wonderful products. Their people were very understanding and they walked me through the whole process. They were also very attentive and trustworthy.

We used Re-Bath for a tub liner years ago and it fit good, but it started getting water in between the liner and the whole tub. It had to be replaced, but we were toiling with that anyway and went with the walk-in shower. The sales representative who came here first looked at the job and quoted us a price estimate and we decided to buy. He’s very good. He gave in detail what would be done and everything was like he described. The technician who did the work backed his trailer up to the drive and it stayed there for the duration. He moved like a fine-lubed machine. Every step was productive and everything was well.

They have been very courteous and prompt and are fixing it with no cost to me even though the system is not new. I am very satisfied.

It was time to remodel my bathroom. I liked the colors of Re-Bath's products and I also liked their salesperson. Everything just clicked, so I went with them. They were working with me in the scheduling time of the installation. I had to wait and they put me on the list so that if somebody cancelled out or they had something that they couldn’t finish, they would jump on mine, and they did. One gentleman came out for the installation and he was very knowledgeable, seemed to be in good spirits, and you could talk to him. I also love the walk-in shower that I got from Re-Bath.

Re-Bath was amazing and I was very happy with what they did. Our situation was such that we weren’t really gonna be here while they were doing the house. So I had to choose a company that would stand behind everything and protect my home. And the integrity of Re-Bath and the reputation of the owner were enough to satisfy me. I was also very impressed with the salesperson who came out to talk to us. He was really straightforward and honest, and we appreciated that. He also told us honestly about the timeline. He was really a good guy and this wasn't his first rodeo. He’s got lots of years of experience in the business.

The existing shower I had was collecting a lot of water, which created a lot of mold and mildew. I wanted something that didn’t have those ledges where everything was trapped and it was time to remodel my bathroom. Re-Bath was topnotch from beginning to end. Everybody I was involved with was wonderful and I recommend them to anybody. They explained everything and the pricing was reasonable. The girls who called and set up things were very good and professional. The men who came to install couldn’t have been any nicer. I was very comfortable with them and they were very respectful.

We went to the showroom twice, spoke with the reps and then talked to a variety of other people about how much it cost to renovate two bathrooms. Re-Bath was cost effective as anybody else and I interrogated the owner who was very gracious, went through the materials and gave me different choices. We are in our 60s, so we got the bars and the seat put in our bathroom. We also got two stand-up showers and the rain shower with a handheld. They were both simply gorgeous in both our bathroom and the guest bathroom. The installers who came in on Monday were all business. I put them something to eat and drink and they said no and that they got what we needed. I had one bathroom gutted out and halfway finished by Tuesday.

We got a bunch of coupons from different places and there was a $1,000 coupon with Re-Bath. We called them up and I liked the screening that they did for their employees and subcontractors. We felt comfortable with letting them in the house. Re-Bath was expensive but there was a guarantee that if something goes wrong or if we have problems with leaking or caulking, they would come back and fix it at no charge. They did the flooring in the bathroom and the walk-in shower, and the floor, and the walls of the shower, and glass doors.

Re-Bath of Altamonte Springs Florida. Terrible support. Had our bath finished last Monday. Called back the following day about grout coming up on the tile floor. Was told someone named Jerry would call me back to set a time to come out. Never happened. Called the following day as a wall repair started coming through the paint. Told I would get a callback. Never happened. Called the following day for drain leaks under the sink. Guess what I was told? Guess what never happened? Filing a complaint with the BBB on Monday and contacting the state attorney general as well. These should have been very minor repairs. I have an incredible fear that if and when a big issue arises, I will get no service. Very very disappointed.

We were working through a complete bathroom overhaul and selected Re-Bath not only for our shower enclosure and a new toilet installation, but for the floors as well. With reasonable prices, prompt service, and pleasant follow up, I've got no complaints whatsoever with this and couldn't have possibly asked for anything more.

I was going to have Re-Bath do a new tub in my bathroom, but it took 5 months of excuses that someone screwed up the orders so they couldn't find right mold. 6 months later and I waited 3 weeks for my refund check which I had to call about so they would send it out.

When first dealing with Re-Bath, the salesperson was extremely helpful and addressed all my concerns. Once the contract was signed, he was never available. I left several messages, none returned. The salesperson said the job would take a week, well, 27 days later it was completed, somewhat. A half wall, pony wall, at one end of the shower was 3/4" out of alignment, yet Re-Bath told me I needed to sign the completion order or the foreman would get in trouble. After signing the completion order, I was told I could schedule a time to 'finish' the work. Because I refused to sign, another 'foreman' came out and said the wall looked good, as did his helper. When a plumb line was used showing the 3/4" alignment mistake, the error was corrected almost immediately. I would rate Re-Bath with very poor communications, poor workmanship, and just plain wanting to get to the next job as soon as possible.

Updated on 11/12/2018: They did not do what I was told they would do, quite the opposite actually. They came out and look at the job, all the loose tiles and broken one, had a plan to fix it. Today another installer comes out not knowing exactly what to do because he was not told. When I ask about my tile he knew nothing about it. Now I have 2 broken tiles from him taking up the big bulky plastic trim they put down to hide the first broken tile. None of the shower wall lined up at all. I told the salesman this is a older home and it is not perfectly square. He said they do this all the time and are tearing it out and rebuilding it anyway so it does not matter, it will be when they are done. This was half true.

I contacted Re-Bath through Home Depot to do 2 showers at my house. I specifically told the salesman who came to the house how much I was looking forward to finally being able to shower in my master shower. I was sold on Re-Bath for their "do it all" approach, and I was told that they were better than other contractors because they did everything and that the price quoted was for "everything." I was also told that it would all be done in one day. On the first day of construction, I was informed that it would take longer because the measurements were done incorrectly by the salesman. After construction was complete, I was informed that someone would be out to measure for a door to complete the master shower.

Re-Bath did a complete remodel of a bathroom for us and the finished project is good. However, instead of taking five days, it took five weeks. Someone forgot to order some items. Their reps were very helpful though and their installers were professional. We’re very happy with the finished product and would recommend Re-Bath.

I like the way Re-Bath does their work. I had them put in a whole new shower, which we use every day. The job done was great. The installation went really good, and they cleaned up. They were professional. I would recommend this company.

The whole experience with Re-Bath of Troy was great! From the installers to the length of install, they were in and out in the day. The product is of great quality and the company really worked with me on price of everything in the end!

Learn from my experience and don't waste your money. I hired Re-Bath because I was told the entire bathroom would be completed in 3-5 days, that they use all in-house people, and would repair any mold or plumbing problems that would be found. None of these things were true. The project began on October 1st and was completed on October 29th. I had a great quality, but outdated bath. Now, I have a poor quality bath that drips for an hour after using, it is too loud to use if someone is sleeping, and they have ruined the wall texture, door molding and got paint and drywall spackle all over windows, etc. There were multiple instances I was told they would be there, and they didn't show and times they showed when they were not expected. The plumber and drywall people were outsourced. I was aware they were outsourcing the tile and the tile subcontractor did an excellent job.

I contacted Re-Bath after getting quotes from a local kitchen/bath store and Lowe’s to remodel my 80's style tiny shower inserts and bathrooms. They were able do both bathrooms for the price I was quoted for one! Fabulous company to deal with from start to finish - designer was so helpful with multitude of samples, financing was fast and easy, workmen very competent and knew exactly what they were doing as enlarging the showers from two to five feet involved knocking down walls. Replacing floors, cabinets, toilet, light fixtures, showers and doors and done in less than five days! The product is high quality and I've received many, many compliments.

We checked with three companies and because of the rep, we decided to go with Re-Bath. They took a tub out and did a full-length shower instead of a tub and it looks fantastic. We’ve had it for about a month now and I’m very satisfied. Their reps were very professional. We had a little problem here and there and they came back and did the repairs in a very prompt time. Everything was great and people should use them.

We've lived here since 1989 and a bathroom remodel was almost the only thing that we hadn't done so it was time for one. Aside from Re-bath, I had three other quotes. But it was only the Re-bath salesperson who came on the initial visit who suggested some things that no one else even mentioned. He seemed very knowledgeable and was a really nice guy. When he came in, I showed him the shower and he suggested taking the header off as it will open the shower up and it will get a lot more air in there. We could get a lot more light. He also took all kinds of measurements which no one else did. I was really surprised because I figured they were probably gonna send somebody back to measure before they would bring the stuff in. But that salesperson took all these really exacting measurements and did a little diagram. He knew what he was supposed to do.

Re-Bath was very reasonable and the salesman was outstanding. He didn't try to talk me into something that I didn't need and he just gave me what I'm asking for. I told him that I was mainly looking for something where I didn't have to worry about falling. I was slipping in the shower so I had to take the tub out because I'm having trouble getting around now. It took about four weeks for Re-Bath to start the job because they had many people they had to do first, but they did it quicker than what they told me they could do it for. It took one day. It's just that when they delivered the doors, the factory where they make the doors made a mistake so they had to send the doors back.

The installer decided he would add a trim to cover up a damage pan. We have called the main number and no one is answering the phone and no one is returning our calls. The installer said his supervisor needs to schedule him to finish the job so we have been waiting and waiting. Because I trusted the installer and signed off the completion I will need to finish installing the handheld which the installer said he would stop by to complete. I know that I should know better than to trust any company! Bottomline make sure everything to complete no matter how small before signing off!

Someone was looking in the neighborhood watch for bath remodelers and they said Re-Bath was someone they used. So, I started doing some research and gave them a call to get an estimate. My bathroom had been the original from the ‘70s. It was old and a remodel was definitely needed. I called Re-Bath to get an estimate and I was very impressed with the original appointment with Shannon, the bathroom designer. She was the first person who came to my house and I fell in love with her. She was also very nice and she made me feel very comfortable. I liked her personality and her knowledge of color and painting. I had a couple of ideas of colors I wanted, but I liked what she presented. I also found out that the owner of the local Re-Bath was someone whose daughter had gone to the school where I work. So, there was some personal affiliation.

I bought a house and the bathroom was pink so we remodeled it. I purchased two showers from Re-Bath and I was impressed with their sales rep's honesty and his follow-up. The quality of service provided by the installers was great too.

My horrid ordeal started 4/20/18. A salesman came out. It’s been one problem after another. They don’t keep their promises even if I have it writing. Here we are in October and still not completed. We are still waiting, so frustrating. I will never use this company again. No one seems to listen or care and asked for payment in full; no. When it’s done they will get paid.

Nothing has been done in this old house for a number of years so I got a walk shower, flooring, walls and ceiling from Re-Bath which was local. The sales rep gave me some options as far as the flooring. I already knew what I wanted ahead of time and he just verified that. Then, the installer did a very good job. There was only the one guy for the most part for four days and he got a helper for a day or two. I left him alone, but when I had some questions, he took the time and explained what he had to. He cleaned up after himself when he was finished everyday. I'm completely satisfied with the job. Look into hiring Re-Bath.

We've been in the house for 27 years and all the bathrooms were original and set back in the 70's when the house was built. It was time to update. I contacted Re-Bath, and Collin, the sales rep, was very nice and helpful. We purchased the entire bathroom from Re-Bath. We stayed here at the house during the installation and I tried not to be in the crew's way as much as I could. They were very friendly and cordial and like Collin, they were very professional and courteous. I was impressed with their work. It took nine days from the time the installation started until the time it was completed, but there was no work done for the weekend, so the installation actually was seven days. I'm very happy with the results of the update.

I don’t know where to even begin. This was the most unprofessional, unorganized, and disrespectful experience I’ve ever had. My wife and I are finalizing estimates to redo our entire master bathroom. I called Re-Bath and scheduled a consultation. I should’ve know from the start that this company was going to be a train wreck. I was called twice after my initial scheduled time to reschedule because there was no one available to come out. I should have cancelled altogether, but I thought I would see what Re-Bath could offer. The consultation confirmed everything I thought this company was going to be. I was unsure the entire time if the individual, who never provided his name, was a Re-Bath employee, a Home Depot employee, or a general contractor. The individual, in his mid 20’s as he made us aware many times, was unprofessional from the start. I advised him that we had about an hour for him to provide us an estimate.

We've lived in the house for 10 years and decided it was time to remodel our bathroom. We chose Re-Bath for the quality of their work. Their sales reps walked us through the process, told us what steps we needed to do and gave us ideas of the different products. We purchased a shower unit, a new countertop, new floor and new toilet. Then the two gentlemen who did the majority of the installation were very professional. They covered things and cleaned up at the end of each day. I was extremely impressed. The whole installation took seven days, not counting putting in the shower doors that were custom made. We’ve already been recommending Re-Bath to people. I even have a photo book made of the project so that we can show it to others.

We had a major remodel done by Re-Bath. I wanted a toilet that was handicapped acceptable. We did the shower and they purchased a new toilet, a new medicine cabinet and a new faucet for us. The sales reps helped out and everything was satisfactory. The installer took a week to do the job. We thought that was a little long, but he knew exactly what he was doing. He did all the plumbing and everything else he was supposed to do. He was very knowledgeable and answered a few questions. We had to make a service call about a month ago and they replaced a couple of cartridges in the faucets that were leaking.

We had problems with our shower door and needed a new uncommon-sized tub so, remodeling our bathroom seemed to be the best solution to our issues. We knew what we were looking for and Re-Bath's sales rep had examples of the products they had. However, they were canned examples and I think being able to see them in a real bathroom could have been better. Nevertheless, we bought the shower, tub and the surround from them. They explained to us exactly how it would be made and how they would install it. And exactly what he said happened. The installers were very professional and on time. They described the process and told us when we would be needed. Afterwards, they explained how to clean it and how it worked. We went over the warranty, and Re-Bath told us to call them if we have any questions and they would address them. They came around 8:00 and were done about 3:30. Overall, we were very happy with the product.

I used Re-Bath previously and I had a good experience. I recently did a complete remodel of the shower in my wife’s bathroom and she loves it, so it worked out great. We told Re-Bath what we wanted and the rep provided it. Installation went smooth and the bathroom was spotless when we got through. They did a wonderful job and I wouldn't change a thing.

Re-Bath's notoriety and the information I had gotten in references really stood out. Their rep gave a good presentation and the scope of the products was well covered. The rep also had good communication. I had them do bathroom fixtures. The installers arrived on time, did a really good job and had good workmanship. The clean up was good as well. They performed well within expectations and the timeline that they discussed. My goal was to meet something for my intended years, and that was met. I’m very satisfied and I would recommend Re-Bath.

When I needed a walk-in shower, the Re-Bath sales rep did fine. The installer did a good job, too. I had an issue with the shower head, however. It was a day after the warranty went off and it started peeling off. But, they were really nice, and they came back and repaired it. They were great and I would recommend them.

My mom was having problems getting in the bathtub, so we remodeled our bathroom. We got a walk-in shower from Re-Bath and the installation was very good. The team that installed it was also nice and so far, we all like the walk-in shower.

We were getting tired of standing in the shower stall and banging my elbows in the glass, so we decided it was time to remodel the bathroom. We liked the Re-Bath consultant that we met in our house and their interest-free loan. We had the shower and a garden tub ripped out and replaced with a super big shower with jets and an old person drop-down seat. We also got one of the rainforest nozzles and we also had the floor redone. The product is good, and so was the job that they did. The on-site consultant was really nice and the two techs who came on site were very pleasant to work with as well. They came up with some additional ideas when they were on site. The work that they did was very clean and there wasn't crap all over the place.

We had bought a new house and the builder put a tiny shower in as well as a huge tub. That makes the number three tub in the house and no linen closet. Re-Bath has a showroom display in the H-E-Bs where I shop, and I stopped in there. I also heard about them on the TV. The sales guy Tony was very knowledgeable and helpful. Also, the workers that came out were all excellent. We took the tub out, put the big walk-in shower with grab bars and then made the shower into a linen closet. The demolition crew of Nacho and Roberto demolished everything and took the tile and the bathtub out. Then Andrew and Jeremy came in a few days and did the finish out. They did such a great job. Overall Re-Bath's employees are top-notch. They seem to hire the best and most skilled people.

My husband was aging and we knew we needed some assistance, so we were looking for the walk-in shower stall. We knew that Re-Bath was in Paducah and I went and looked inside their showroom. Then I discovered that someone locally had them do a bathroom and a shower and they were very pleased. Also, their sales rep was nice when she came. But we started last year in July and I was trying to call to find out when they were gonna be able to install it and it was in the first of this year that they finally were able to get it installed. I knew that it was going to be eight weeks but it just kept going on and I couldn’t get a date so that was kinda frustrating.

When we moved here, we needed our shower redone. I did some checking around and there wasn’t anybody even in second place or close to Re-Bath. Their reps were incredible. They were on top of everything, courteous, and on time. The workmanship was incredible and they finished it up in two days when they said they’d allow three. It was the greatest experience ever as far as having to go through any kind of a remodel.

Re-Bath has its own contractors on site and they don't contract the work out. We also liked the lifetime guarantee, so we went with them. Their guy came out and we had a great experience with him. Originally, we were just gonna get a new shower but when we started picking out everything, the rest of the bathroom looked like crap. So, we decided that it must be the whole thing. Their installation team consisted of two guys and they were great, too. They put down the tarp every day and they vacuum cleaned up every day at the end of the day. It went a little longer than originally planned, but it was a little more involved than we originally planned. So that worked out fine and I was very pleased with them. I've had a couple friends who asked me who was doing our bathroom because I put pictures on Facebook. So, I've been telling people about Re-Bath.

My bathroom needed a remodel and things were falling apart. I visited Re-Bath's showroom and found it beneficial. I got two bathrooms done in the house, one at a time. The first one was around April and the second one was around June. The installers were exactly on time. They never came and bothered at the door prior to the 8 o'clock start. They cleaned up each evening before leaving. There was only one date where the installer asked if he could stay later in order to push for completion and I granted it. They listened to what I wanted and they asked for my opinion on the height of an item or a placement. They were friendly and went over and above. There were some little minor things that they took care of just in the course of doing the work. I was very impressed with them.

They did my bathroom in June 2018 which was 3 weeks later than the salesman promised. Installers came and did a very good job. A piece of trim was cracked. Installer called and they said the new piece would be in in 2 weeks. They also said they would finish speckling around the light switch which their electrician moved up 2 inches. The part ended up taking 2 Months to come in. When it came in that said it was damaged and would have to order another one which would take 2 weeks. Guess what? We are at 3 weeks already. Also the light switch has exposed outlet and switch since the work was never finished to put the cover on. Have called Home Depot and Re-Bath numerous times and they both suck. Stopped payment until job is finished.

Re-Bath took out our tub and put in a huge beautiful shower. The only thing about it was the shower nozzle. I told the installation team when they were putting it up that it was gonna be too high for me. They asked me if my old one was okay and I told them it was. They then told me that that was where the old one would be, so it should be fine. It's not. I can barely reach it. But the people at Re-Bath has been great. Everyone we spoke with was very helpful and had great personalities.

While scheduling an estimate using the Lexington, KY phone number for Re-Bath, the associate asked if I was married. I did not think this was necessary information to collect and asked to move on. Associate again asked me if my husband (which I did not confirm my marital status previously) would be present for the estimate toward the end of the call. Informed associate that I did not think that was pertinent information in order to schedule an estimate for a bathtub install. Associate was hesitant to schedule appointment without this information but we did get something on the books, eventually.

We were doing some basic research online because we wanted to get our bathrooms remodeled. Re-Bath was the most well-prepared for their presentation and they were ready and willing to book things far in advance. We were looking in about February for a job in July and they had no problem putting that on the books. The sales guy was great. He spent an hour and a half with us. His schedule was flexible and he said he had no problem with us reaching out to him if we had any additional questions. We got our showers redone by them and we were working on all three of our bathrooms at the same time, two full bathrooms and a powder room.

Please be careful with the Re-Bath contractors. We were charged almost $5000 for a small bathroom shower remodel. Looks great, it’s the quality of work that is the issue. They were supposed to change all piping to copper, didn’t do. Can’t fix now the project is done. The workers literally glued the drain on with a tube of silicone when they couldn’t make the wrong one fit. This caused a big leak that dripped on my heating ducts rusting them almost all the way through.

The floor underneath our tub was rotten. The guys from Re-Bath said they could get it done in three days. We knew that it was going to be done right because some of the other people that we've spoken to didn't give the confidence that everything that needed to be fixed was going to get fixed. The guys from Re-Bath redid the flooring and then put new flooring on top of that. They also redid our shower and we purchased a toilet from them.

We had Re-Bath redo our whole bath, which wasn't a big deal because it was just cosmetic. However, in the master, they flipped everything and made it absolutely gorgeous. We decided to do it because my husband and I are getting older and my husband is retiring, so it was a now-or-never thing. Our sales rep, Steve, was wonderful. He's a friend. His house is basically a showcase for Re-Bath and he has all the options available, and so we knew what we were getting into. Also, the guys who did the installation were great. We worked with other people in Oklahoma, but Steve and his team were the best. If we end up putting a bathroom in the basement, Steve's gonna do it.

For a while, we were thinking about remodeling our bathroom and we heard Re-Bath's ad. We took a ride up to the showroom and liked what we saw. We purchased a shower, stone, vanity, floor and some shower stuff and I had good interactions with the reps. However, during the installation with the first guy, there was a mix-up in how the stone was going up. When we got that straightened out, they sent out a different team and it was great. Re-Bath did a wonderful job.

My sister had her bathroom done by Re-Bath and she referred me. I also spoke to Bath Fitter but I didn’t like their products and how they simply covered the bathroom instead of taking everything out which was what I needed. Also, the rep that came to give us the estimate was very rude. On the other hand, the rep at Re-Bath was very nice, very knowledgeable, and very friendly. He explained everything so that I could understand it, and made things a lot easier. Their installers were also very friendly and they cleaned up really well. I got the bathtub and shower installed around May and I love it.

While the tub and shower were of good quality, the installation was horrendous and Re-Bath has made no effort to fix the problems. This is part of a larger bathroom remodel. First, the butt was measured improperly so that it didn't fit in the area where the old one sat leaving a gap between the tub and the end of the flooring. Second, as part of the installation, the installer scratched two wood doors and bent our storm door while hauling the old tub out. The installer gave us his "word of honor" he would be back out to fix the issues but of course, he's never showed.

We had Debbie out from Re-Bath to look over our project and give us a quote. We have an existing deck tub that we want removed and a free standing tub installed, along with a new free standing faucet. We are providing the tub, the tile and grout. The bid was $14,300.00!! Re-Bath is providing the free standing faucet and labor. I was absolutely shocked!! I asked Debbie why the bid was so high? She replied, "It's a box we check off." What??!! Really??!! Beyond ridiculous bid. We've had 2 other bath remodelers out and Re-Bath's bid is double the highest bid received.

We were thinking about remodeling, but we found out it was too expensive to do the whole house, so we decided to start with the bathroom. If we chose to get a contractor, it would have taken two months, but Re-Bath was able to do ours in about eight days. We worked with Josh, their sales rep and in an hour, we had decorated the whole bathroom and he made a really nice design. We wouldn't have gone any further if it wasn't for him. We also got to meet the office manager, Renee. She followed us all the way through the whole thing with emails and said that was her dream bathroom. They then sent us the best installers, Chase and Eric. They said they weren't in a big hurry, so we got to wait for the best. One of them said they move slower but they are perfectionists compared to some other guys but we didn't notice the slowness.

With my Jacuzzi being so tall that I needed a stool to get in, I decided on having my bathroom remodeled and went to Home Depot. We wanted to get a shower put in but Home Depot said they couldn't do it because my bathroom had a Jacuzzi and not a regular bathtub. So, they sent us to Re-Bath. I started looking into the remodel about 12 weeks ago and it has been a week now since Re-Bath got it done. The installation team was great and I can't believe they did it in a short time as they did. They didn't waste any time and they cleaned up after themselves. The only thing they didn't clean up good was the garage after sawing in it for so long. They got most of the sawdust but we had to clean up on the sawdust in it. Otherwise, they did good and we had a great experience.

I am perplexed at things I have found online with people saying how much Re-Bath charges for makeovers (the prices seemed reasonable). My boyfriend was at my home to meet with the Re-Bath employee and he told my boyfriend it will be over $10,000.00 for ONLY the shower remodel. Seriously??? We had someone else prior to this person coming give an estimate and it was $3,800.00 for materials and labor. And, that was actual ceramic tiling to the ceiling (not some material that "looks" like tile) and a custom door with it being extended out to make the area bigger. What in the world is this company doing? How are they in business? I am at a loss over this quote they gave today. The entire bathroom should cost that, not just a walk-in shower that is not extended per their quote (and NO tub). Unbelievable.

We had had this bathroom remodel done in our previous home and when we bought this home we said we had do it again. Choosing Re-Bath for the job was the right thing to do all the way around. Their price was good and the people were really friendly. The sales team treated me very well. They were very nice, knowledgeable and accommodating. We did the walk-in shower six weeks ago and one guy did the whole thing. He worked and worked then he cleaned up everyday. Our experience was wonderful and I would definitely recommend Re-Bath and the young man that did ours.

We had a Whirlpool tub taken out and the shower made three times bigger than what it was, and then a closet on the end of the shower. We put on the solid panel walls. Our shower’s probably 10-foot long now. It’s got a big thick glass on it. We did the purchase three months ago and the sales representative was excellent. Tony was his name and he was helpful and explained things real well. So I was happy with Re-Bath all the way across the board. The installation put in a ceramic type floor, ceramic walls and a window kit. They put on both ends, showers, a tall one and short one ‘cause we got three dogs. We got them all in there and gave them all a bath. Also, I’m a 100% disabled vet and what Re-Bath did is handicap accessible.

We were originally told 6-9 weeks before install but looked like it could be 4 - 6 weeks. Finally got an install date after 12 weeks. The day before the install they say the wrong color base was sent. To make a long story short it was 15 weeks before it was installed. Suppose to take 1 day. Job did not get completed and the next day was 4th of July. Business closed. Told the manager would be here at 7:30 or 7:45 on July 5th. Received a phone call at about 10:15 from someone saying he would be over. Thought it was funny. Was NOT the manager. He finished the 1 day job and informs me that there was something else not done that he did and it would be ANOTHER 24 hours without a shower.

My mom is getting older now and she can't get in and out of the tub so I looked at getting my bathroom remodeled. I checked Lowe's and I got a quote, and I checked Bath Fitter too. And then an email came up from our Nextdoor app and I also saw Re-Bath's phone number on TV so I gave them a call to see what their quote was gonna be. Tim, the sales rep who came out, was the best. He was accommodating and phenomenal. He came in with information that no one else came with and samples of what the product looked like. As an engineer, I was curious as to how it was done step-by-step and he walked me through the entire process.

I had to write this. My father just died so we are now selling his house. The bathroom that "Re-Bath" "remodeled" is in such atrocious shape, it literally needs to be re-done again. This bathroom was done by Re-Bath no more than 10 years ago, if that. There is absolutely NO reason we should have to sink thousands of dollars more into after what my mother apparently paid you. Your service is TRASH. Anyone who looks to Re-Bath should not walk but RUN away from your business. TERRIBLE.

Thank you so much Re-Bath! I am (79) and my husband (80) married for 60 years decided we should prepare for possible handicaps. I wanted to get rid of the bathtub... have a walk in shower... safety bars and etc. I went online and found several bath remodelers and read reviews... check with locals... and decided to contact Re-Bath and I am so happy that I did! From beginning to end I had nothing but satisfaction.

We just moved in and we had planned on remodeling our bathroom. For this, I chose Re-Bath due to their reputation. I visited their displays and I was impressed with the quality of the work. The job was a complete remodel of the master bathroom which included the shower, removing a tub, all new vanities, all new floors and subfloors and exhaust fans. There were several installation teams and they all did fine. So far, we're feeling good about the remodel that they did for us.

I had knee replacement so I could not get in and out of the tub. One bathroom already had been remodeled but the other one still had the tub. We were getting a walk-in shower and I got bids from some other places. But Re-Bath gave me time and that was the main thing with me. I didn’t want them here three to five weeks. The lady came over and we discussed what I needed, what my budget was and what I was looking for. I was very satisfied with our interaction.

We've had a really good experience with Re-Bath. Before we had them, we had another company that was in the process of finishing the master bathroom. But this company didn't do some of the things that they were supposed to do and we had a really bad experience with them. They were supposed to be done in just a couple of days, but they had been working at the job for three and a half weeks and it was a nightmare. In all that time, their stuff was hauled in our garage, so we couldn't even park our car there. We always keep our car in the garage and I don't like leaving cars out in the heat of the day.

The Re-Bath rep we worked with gave us all the information that we needed, and he was was very nice and knowledgeable. We did a tub to a shower, and bought a new vanity and flooring. But the all-natural stone stuff took a little bit longer and it took them about a month to get some stuff in. But after that, it took the installer a week to do it and Chase was very good. He explained everything to us and he asked for our opinions. It was a good experience.

I had Re-Bath do a remodel last month and it was very good. The rep I dealt with lived up to his word and everything was on time. But one of the installers knocked a picture off the wall and the glass broke on it. All he said was, "I'm sorry," and he never mentioned it again. But that was the only bad experience I had. That aside, the installation group was good.

I was looking for somebody to remodel my bathroom. My husband said he wanted to fix floor in the bathroom. But, he cannot fix it. So I decided, if he cannot fix floor in the bathroom, why not everything? Hence, I decided to re-model everything in the bathroom. Last September, I got some shower, floor, countertop, and cabinet -- almost everything. The sales rep and the installers were pretty good. I'm a really picky person. I have hired so many contractors that did so much sloppy jobs, but I really like the way Re-Bath fixed it. Also, I tell everybody that the after service is excellent. It is worth to pay for a little bit higher price. I'm so happy about Re-Bath. Most of the time, contractors take the money, but the after service is not there. Re-Bath's, on the other hand, was excellent. I will recommend them. They will take care of customers.

Our experience with Re-Bath was very good. They are local, and the time to accomplish it was part of the decision to go with them for a walk-in glass shower. I made the purchase a couple of months ago, and it was installed three weeks ago. The sales rep at Re-Bath came out, took his measurements, looked at everything, showed the product, showed me the quality of it, and went over everything. The installers were also good, and they covered everything up. They were neat, and they stayed until the job was done. However, the door fit was not quite right and something was not finished on the side that was not part of the original contract. They had changed some things a little bit. Nevertheless, they just got taken care of the other day where they sent somebody right out and got it all scheduled. Everything is good right now. Re-Bath is everything I was expecting.

Before having my bathroom remodeled by Re-Bath I checked out all the reviews. That's right, all 600 plus of them. I've gotta tell you, for all you haters out there, I had a completely different experience than some of you did. It did take awhile between placing my order and the actual job getting done but that was because my toilet was a special order. In the end I was not able to get the special order toilet but they replaced my existing one with a nice new American Standard that I am just as happy with. They replaced everything in my bathroom and it looks beautiful! I called them after the toilet was replaced and they agreed to adjust the price. No problem with anything. By the way, I am in PA and used ReBath Northeast. I would highly recommend this company!

I liked Re-Bath because the other ones were too dang high and it was awful. Re-Bath took my shower out and put in a walk-in shower with seat and it went as planned. They installed it, cleaned up real nice and gave us familiarity of it. Everything was good. It took them a couple of days. I feel like I got a new bathroom! Go for it.

Unfortunately I had very bad experience with Re-Bath and when I called to report problem with the leakage they informed me that the local franchise was closed and I have to call the plumber and again have to call them to make the plumber to call them which I think is ridiculous as the leakage has not been fixed at the first time which is very sad. And customer service representative was not caring enough to listen to the concerns and was rude and did hang up the phone without answering the questions completely. Very poor customer service and don't even address the complaints or provide an opportunity to report or request the service via emails. Hope they will fix the leakage and reimburse the costs. If not...

Called Home Depot to get bath redone. They sent out Re-Bath. Charged us $25000. Way overpriced. All materials were around $8000. Labor was 40 hours total. Even at 100 an hour that’s $4000. That’s over $13000 in just profit. Total **. The floor has gaps in it and I have to get them back out to fix. Don’t waste your money. And they don’t do any paint or finish work. Such a rip off that I don’t shop at Home Depot anymore.

We just got a brand-new jacuzzi in our master bathroom and I love it. Everything worked out great! Re-Bath put it in, gave me a demonstration and it was over. The quality of the product is great! At the beginning, we had a little issue. But once they figured it out, we were good. And the price turned out awesome!

There was a leak in my bathroom and when I asked Home Depot if they had somebody who remodeled bathrooms, they gave me Re-Bath’s information. They had a material that was like Corian and it has a lifetime warranty. A gentleman came out and we went through the choice of materials. He gave us the price and we gave him the half down. We had the master shower completely redone last year. Then in Spring, we had the guest bathroom remodeled for my mother who is disabled now. The saleslady, my mother and I had a very good exchange over different places we could put things like rails. We had the countertop redone, the tub ripped out and a shower with a bench put in. We also put a hand shower immediately next to the bench and other things like that that made the bathroom perfect for her.

We bought our winter home in Florida a year ago and decided to start making it our own. So we decided to do little things to the master bath. Our neighbor had his bathroom remodeled. We saw a Re-Bath truck in his driveway and we decided to call them. We had a couple of other companies’ quote too but Re-Bath’s price was more reasonable. I’m also big on reviews and Re-Bath has some really good reviews. So we thought we would try them and I’m glad we did.

I had an excellent experience with Re-Bath from start to finish. It was awesome, from the lady who came in and drew the design up, to the guys that did the craftsmanship, and to the plumber. Our bathroom was 14 years old, so we decided that it was time to remodel it. My wife's an executive at J. C. Penney, which partnered with Re-Bath at that time, so we got Re-Bath to do the remodeling job. My wife wanted a bigger shower, so we got rid of the tub and we have a walk-in shower with triple heads. We felt comfortable with the fact that Re-Bath is a good company and their products are lifetime-warrantied, and they back everything up, even though they were more expensive than an independent contractor. Overall, Re-Bath has excellent follow-through.

Bathroom remodeling. This was the second bath I had Re-Bath do. They installed a ceiling fan in the first bath remodel job with had a light. When they remodeled the second bath I told them I wanted a ceiling fan the same as in the first bath. They installed a fan without the light. Now they want to charge an extra $200.00 to install the fan with the light. It was their mistake. I feel that since I didn't get the fan I wanted they should install the correct one free of charge. I have spent a lot of money with this company and to keep a customer happy after 2 remodel jobs is the least they could do.