Paula Deen Cookware Reviews

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About Paula Deen Cookware

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Paula Deen Cookware specializes in kitchen cookware and accessories, producing pots, pans and bakeware that reflect Paula Deen's Southern cooking style. The brand offers colorful, nonstick products that can be used for home cooking and baking.

Pros
  • Good performance with even cooking
  • Positive user experiences reported
Cons
  • Non-stick coating peels easily
  • Handles may become sticky over time

Paula Deen Cookware Reviews

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    Page 3 Reviews 40 - 240

    Reviewed April 10, 2017

    While using my Paula Deen skillet with glass lid, the lid exploded and burst into a million pieces while on the stove. I will never buy Paula Deen again. All my skillets from her collection are bent and uneven, none of them sit flat on the stove. Poor craftsmanship.

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    Reviewed March 27, 2017

    My experience was HORRIBLE because they did not want to take care of a customer for a 30$ rebate that they owed me. I will never ever as long as I live buy anything from Paula Deen. You made a very unhappy customer just for a 30 $ rebate. Next time when you offer this, make sure you take care of your customers. Customers are always #1. Of course you do not know this because you did not take care me and maybe hundreds of others that had the same problem I did.

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    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed March 15, 2017

    I have always supported Paula until now. I received this cookware on December 18, 2016. I am an elderly disabled woman alone and unable to get out to shop. I purchased this online from Amazon. I seldom use, no dishwasher, use soft cloth and dish soap to clean, no metal utensils, only those recommended... On medium heat. After a few times of boiling eggs, the color on the small pan used once or twice a week has faded to a rusty red with no shine. The others in 3 months I have used once or twice, so. Expect with precious little use they will fade too. What a bunch of crap. For the same price I could have bought a name brand that has been around for almost as long or longer than I have... 75 years. So I'm stuck as I've been told by their customer service color fading is not covered on their warranty. My advice is to AVOID THIS PAULA DEEN CRAP LIKE THE PLAGUE. Paula, you blew it and I will tell the world about this totally inferior junk.

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    Staff

    Reviewed Dec. 15, 2016

    My husband purchased me a 15 piece set last year (2015) for Christmas and now I need to replace all the pots. The coating is coming off on all the bottom sides and you can't even use them to boil water for fear it will be in the food. He spent a lot of money for this set and I don't feel like I got my money's worth. I sure would be willing to send them back!! For the first 6 months they were great but after that little by little it started chipping away. Back to the old non coated ones I guess. Please read some of these comments before making such a major purchase, I did and most were good but I guess quality has changed.

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    Reviewed Dec. 14, 2016

    After reading some reviews, my experience with these Paula Deen pans isn't much different. I didn't keep track of the date purchased or the receipt as I NEVER dreamt that the Teflon would flake off. GEEZ. Could be a health hazard?? My pans were never in dishwasher, & only used wood utensils. I still use the small pan to boil eggs. Ridiculous.

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    Reviewed Dec. 3, 2016

    I purchased a 15 piece set of pots and now the Teflon coating is peeling off and staying on my food. So now I can't use it but for only boiling water. I got rid of all my other pots after I got the Paula Dean set and now I am not too Happy. I got them from Montgomery Ward catalog for I thought was a great deal, but I was wrong. I don't think I still have my order number or my bill. It has been a while back. I don't remember when I got them.

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    Reviewed Nov. 19, 2016

    Goodness all of the negative reviews... I can only speak for myself. I bought a set of Paula Deen cookware 3 years ago and they are still like new. I use them 4 to 5 times a week. I have followed the instructions of no metal utensils, do not cook any higher than medium high and hand wash - do not put in the dishwasher.

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    Reviewed Nov. 10, 2016

    My husband purchased the Paula Deen cookware for Christmas a year ago. I loved it at first, however the nonstick bottom is peeling off the bottom of the pan. I am very disappointed with this because I use my cookware daily. I have bought inexpensive cookware from the Dollar General store that has held up better than this.

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    Installation & Setup

    Reviewed Oct. 24, 2016

    These pans looked nice coming out of the box. I followed the instructions to the letter to protect the copper bottoms and it didn't work. OK, that's not a huge deal. After several uses, the "non-stick" surface of the frying pans looked disgusting. The worst part is the handles; they developed a coating that cannot be scrubbed off. It's gross. I've never had pan handles do that. What a waste of money. I will never buy a Paula Deen product again!

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    Customer Service

    Reviewed Oct. 19, 2016

    Please let Paula Deen know how rude and sloppy she sounds when she chomps on her candies while she's trying to sell them!! All I could hear was her eating all the gooey chocolate and pecan logs. I think she chewed with her mouthful the entire time. Sooo rude and unappetizing!!!

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    Verified purchase

    Reviewed Oct. 13, 2016

    Rebate - I purchased cookware and because I read on several boards that you had to send in everything requested including UPC. I carefully sent in everything requested. Today I get a notice that my submission did not qualify because I didn't enclose the UPC. I didn't make a copy because I thought that if you sent all the information surely it would go through... guess not. If I could I would rate it negative stars.

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    Reviewed Aug. 31, 2016

    I have had my cookware for about six months. I am very pleased with the cookware, food cooks evenly and I just love them. I recently left a pan on the stove while boiling eggs. The pan was on the stove on high heat for approximately 10 hours. When I got home I immediately turned off the burner. The pot was still in excellent condition, nothing burned or melted. Of course the eggs exploded but my house didn't burn down. I believe this was because of the good quality of Paula Deen's pot and pans. Thank you.

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    Reviewed Aug. 11, 2016

    I purchased a set of Paula Deen's cookware... I was extremely careful not to use any metal whatsoever. I was very careful whenever I washed the pans... None of this helped the bottom still peeled. A complete waste of money. I've seen better cookware come from the dollar stores. Paula you're a complete disappointment and a disgrace to the southern pride of quality products.

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    Customer Service

    Reviewed July 29, 2016

    Paula Deen is a big fraud, crook. Myself and over 30 customers have not received our $30.00 rebate since November 2015 would. I will never purchase any of her products again. I not recommend to anyone else ever to use any of her line, let it be cookware or anything else. Her customer service is horrible, horrible, horrible.

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    Reviewed July 14, 2016

    I received this pot set as a gift. I like the way it cooks, but however over a period of time the insides of the set has been popping up even in my food. I do not use metal utensils in them. The set came with the plastic set. Would love to have it replaced with a better set. Very disappointed.

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    Reviewed June 25, 2016

    Cookware set purchased only two months ago. All black on the bottom - no finish left.

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    Reviewed June 7, 2016

    This is the second set I have bought. I purchased this set in November 2015 and they are the worst pans I have ever bought. They are all flaking. I am very disappointed in this product and will not buy or recommend this product.

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    Reviewed April 25, 2016

    I purchased a complete set of Paula Deen Cookware. It is the nonstick kind. The nonstick surface is separating from the pan and actually bubbling. It started to flake and I cant believe it would be healthy to consume that. For the price I paid I expect a way better product and even if it was cheap I would think whoever certifies this stuff for public safety would have caught this.

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    Reviewed April 24, 2016

    I sent in all requirements for rebate on 20 piece set of red pots and pans and have not received it. I sent in all necessary requirements at the time and can no longer reproduce them because they were sent in the first time. Will never buy any of her products again!

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    Reviewed April 22, 2016

    I have Paula Deen Red pots and pan set and it's flaking (coating is flaking off) and one of my pots is welting. I have had them for 2 years. How can I get these replaced or refunded?

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    Reviewed April 12, 2016

    I purchased Paula Deen cookware for just over $100. After I got them, I realized that the base of the pots and pans were so uneven that they would slide off the burners. Actually received a 2nd degree burn trying to catch one. Would not endorse and or ever buy any products from this line again.

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    Reviewed April 10, 2016

    The ceramic coating is wearing off. Otherwise we were enjoying the product. Who is the manufacturer so I may get a replacement?

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    Verified purchase

    Reviewed April 4, 2016

    I Purchased Paula's pot & pan set just 3 months ago. Very unhappy - The paint is coming off. We use them only a couple times a week and they are getting scratched bad. That is using the utensils you get with the set. The paint on the bottom of the pans is coming off.

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    Reviewed March 31, 2016

    The copper knobs on my Paula Deen pans are losing their finish. I wash them by hand, and they have never been in the dishwasher. I would like to have them replaced but don't know where to go.

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    Verified purchase

    Reviewed March 27, 2016

    I bought the purple cookware. The petite pan and pot were very dangerous. Their handles were heavier than the pot or pan and when used each spilled all over my stove and floor and me. I threw them out... and those were my favorite of the whole set. I was very disappointed. I paid a lot for the set. I treated myself, but was totally surprised that no one check these 2 items. Get smaller and lighter handles... a very disappointed customer.

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    Verified purchase
    Customer Service

    Reviewed March 24, 2016

    I purchased the Paula Deen 15 piece pots & pans set from Seventh Avenue in January 2016 and it clearly said in their catalog that there would be a $30 rebate. I carefully followed the directions on how to get rebate. I photocopied everything as well before I sent it off. It didn't arrive, and when I called to check on it, they said they couldn't find it. So I faxed it to them. Still nothing. Big disappointment.

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    Reliability

    Reviewed March 13, 2016

    I purchased the 12 piece Paula Deen cookware for my son for Christmas. It had a $40.00 Rebate. I have never been a fan of rebates. More often than not you will not get the rebate. Unfortunately I am right and they have no record of the Rebate I sent. I only purchased these because of the Rebate. Not very smart of me. Now I see so many reviews that the pans are defective and the coating is coming off. He has not had his long enough for this to happen but I won't ever buy any Paula Deen products again. What happened to companies that actually cared about great consumer service!

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    Customer ServiceStaff

    Reviewed March 10, 2016

    I purchased a Paula Deen 11 piece cookware (Copper color) in November of 2015. The copper coloring from a frying pan came off and has stained my glass stove top. I hoped that it would wear off but it hasn't and has only gotten worse. In insert in the packaging of the cookware stated to call the Paula Deen Consumer Relations Department to report any problems so I did that today. The person I spoke to was very nice and said that she had never heard of this complaint before. She then put me on hold to speak to a co-worker. The co-worker told her that it is not uncommon for this to happen (so has been reported several times before). I was told that I have to call the manufacturer of my oven to find out how to remove the coloring from the glass top. She stated that there is a way to do it but they (Paula Deen) doesn't know how.

    Very, very poor customer service. I really felt sorry for the person who was helping me as I could tell she didn't like giving me that response. I now have a set of cookware that I'm going to have to throw away so that it doesn't continue to ruin my stovetop and will have to take the time to research how to have this removed, or most likely have to replace my oven. I will NEVER purchase another Paula Deen product again.

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    Reviewed March 6, 2016

    My mom and I both bought the large set of red pots and pans. Both sets the Teflon has flaked and neither of us use any metal while cooking. They are also very faded. My set looks like it's 30 years old. I strongly feel these are very poorly made and there should be refunds given to customers and the pans should no longer be sold.

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    Staff

    Reviewed Feb. 27, 2016

    Purchased Paula's pot & pan set just 2 months ago and to look at them now you would think they are 40 years old. We use them only a couple times a week and they are getting scratched bad. That is using the utensils you get with the set. The paint on the bottom of the pans are coming off. Guess Paula is not the great person people think of if she puts her name on such a poor product. Rachael Ray's pans are going to be our next purchase and Paula will be scrapped. Thanks Paula for nothing.

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    Reviewed Feb. 14, 2016

    I purchased a 12 Quart red stockpot. The ceramic flaked off and burnt my soup. I used this pan maybe five times. I only clean it with plastic scrapper and dish rags. I only use plastic utensils too. I am upset that I wasted all that money on soup I made. I might go a few days without food now! Planning food for three days and $20.00 down the drain! Out of work 6 weeks no income. Thanks for making crap product. I wish I could get my money back for pan and the food. Stop selling this pan please. Oh and I wish I saved the receipt.

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    Price

    Reviewed Feb. 11, 2016

    I bought a set of pots and pans and the inside is peeling on the skillets. As expensive as they are they should last a lifetime. Very dissatisfied in them. I would not recommend them for anyone to buy. Haven't even had them a year and peeling bad.

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    Price

    Reviewed Feb. 10, 2016

    After six months the handles are cracking and breaking in half. Really. I have sent pictures to the company and they will not do nothing. I see others are having the same issue. Crazy for the price I paid for it to do this. Please do not buy Paula Deen products.

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    Reviewed Jan. 13, 2016

    My ex hubby bought me the Paula Deen pots and pans for Christmas last year. It came with the spoon and spatula. I don't have or use any metal on them or I don't put them in the dishwasher. I didn't use the pans for a while cause of moving so now I'm using them and the black Teflon is coming off of 2 of the pans. I had to go buy another pan to use (not Paula Deen) cause they don't sell the color I have anymore. I really like them but I don't like the fact that the Teflon came off so easy. How do I get another one that won't flake and in my color.

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    Reviewed Jan. 9, 2016

    Small skillets tip over on burners. Lids have no steam escape. Everything boils over. Disappointed as I love Paula.

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    Reviewed Jan. 6, 2016

    Sent all paperwork in to receive my $30.00 rebate and they scammed me out of it by saying I didn't send proof when I did, twice. I will never purchase Paula Deen products every again.

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    Reliability

    Reviewed Dec. 24, 2015

    I was amazed that the coating on the cookware comes off in about 6 months. We tried to take the cookware back to the store in Edinburgh, IN. But the store no longer carries Paula Deen products. Since they will not help us with the return products, we are stuck with the red speckled crap. I find it amazing that the store and the Paula Deen company make it impossible to return unreliable, unsafe useless cookware. I guess it is OK to dupe the public with faulty products with no cost to the Paula Deen company. Paula Deen should be held personally responsible for her faulty products.

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    Verified purchase
    Price

    Reviewed Dec. 7, 2015

    I bought a very expensive set of dishes from Paula Deen company and they started crazing within 6 mos of using them. I hand wash our dishes and they just have not held up. I contacted the company and they told me to go back where I bought them and get receipts from a year earlier. Awful customer relations. I will never buy anything else with her name on it. I am mostly concerned that there is a problem with the finish on the dishes being it did not hold up. I am wondering if this set has lead in the glaze. I would like to have it tested but am not sure where to send it. It is the ahoy pattern.

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    Reviewed Dec. 5, 2015

    My husband bought this expensive set 3 years ago, with a lifetime warranty. Two of the pans have peeled so bad that we are buying new ones. (Not Paula Deen's by the way). The spoons and spatula it came with still in good shape. I also used only those for cooking. Where do I get the refund? The pots are ok for now with little use.

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    Reviewed Nov. 18, 2015

    I've had my (expensive) set for about a year now. If my small sauce pan or my small skillet is empty, they won't sit on the stove. They will fall off cause they are uneven. I also have had two pans bend after only having them a couple of months. I can't have them sitting in my cabinet w/ other items or they will become misshaped & the lids won't fit on them like they are supposed to. I was so excited to finally be able to afford a pan set from Paula that I went out & bought rubber utensils so I didn't mess them up, & have been so very careful w/ the heat setting so I don't mess up the nonstick lining. Then they got all bent out of shape & won't sit on my stove top correctly. I definitely would NOT recommend these to anyone! I'm VERY upset with these products!! I should have bought a RR set like I bought for my mother.

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    Reviewed Nov. 11, 2015

    I was so excited when got set of my set of pots and pans for Christmas. We also got our 3 kids a set also. But the excitement was short-lived. Our 2 skillets started peeling. We used the right cooking spoons and turners on them and we also place them in the dishwasher. Then the outside change the colors. We spent a lot of money on 4 sets of Paula Deen cookware.

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    Reviewed Nov. 11, 2015

    I have had my Red Speckled set for a 1 yr and a half. First I thought my wife and son was using metal utensils. When I bought the whole set including the spoons. The coating on the inside of the little pan and big pan started coming off shortly after. The handle is also loose. Paula needs to reevaluate her relationship with the company that makes her product. All that money I paid for less than quality cookware.

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    Reviewed Oct. 1, 2015

    I received a set of the red speckled Paula Deen pots for Christmas a few years ago (and a set of wooden and plastic utensils specifically to use with the pots). I intentionally didn't use them right away as I was saving them to use at my new kitchen. Well, it's now been a year since I started using the pots and I was quite distressed when the coating started to peel. At first I blamed my kids and husband for not using the proper utensils, only to find that the pots themselves are just cheaply made.

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    Verified purchase

    Reviewed Sept. 17, 2015

    Received as a Christmas gift three years ago. Quality is so bad that sauce pan fall backwards if pan is empty. A sure sign firing CHEAP. Of all products to endorse, Paula Deen must have not seen these. Therefore, I would never buy her endorsed products. EVER.

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    Reviewed Sept. 14, 2015

    Paula Deen red speckled cookware - I was thrilled to get this cookware, only to be bitterly disappointed. I feel completely duped out of the money that I spent on this crap product. The paint began to immediately come off, despite hand washing, and the Teflon non-stick surface scratched and came off despite the fact that I used appropriate utensils. You got me once, Paula, but never again.

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    Reviewed Sept. 7, 2015

    I have gotten Paula Deen cookware from Walmart I just loved but the teflon is peeling and only 3 yrs old. For the money I spent this should not have happened. I feel they should be replaced. But no results. I would use again but this is not practical - I have other cookware for 26yrs. Now I feel I was cheated and should be able to be replaced.

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    Reviewed Aug. 29, 2015

    I have had my cookware about 3 years and in the last year the Teflon finish has started coming off, making food to stick and I don't like using them. I am very disappointed in her cookware. I have never put them in the oven, just cooked on the stove top. How can I get them replaced if she has her name on them? They should replace the ones that are bad.

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    Reviewed Aug. 22, 2015

    My friend bought me a set of the non-stick pots and pan in 2013. I cannot use them as they are peeling on handles and the inside of the non-stick is coming off! I have never used anything but plastic utensils on this product! They claim it's dishwasher safe but after using it in dishwasher there is a film on all of the products! I believe they should make some restitution to show that they stand behind their word! I'm on disability and really don't have the extra for new pans! This is just wrong. :( Please let me know if anything can be done. Thank you.

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    Customer Service

    Reviewed Aug. 19, 2015

    We used our pot approx. 5 or 6 times to make our italian sauce. Never had a problem. This time I started cooking the sauce on med/Low for about 45 minutes frequently stirring the pot. Left to answer my door. When I returned my kitchen was full of steam and the meatballs, sausage and sauce was burnt to a crisp. As I pull the pan off the stove top the whole pan was extremely hot to touch. The house smelled of burnt enamel. When I emptied the pot I looked inside and saw the bottom of the pan had burnt 3/4 of the bottom. The pan was black and buckled. Needless to say my family sunday dinner was ruined, the meat and sauce absorbed the enamel odor. Not to mention the smell in my house was terrible for a few days. I bought the pan at walmart in Worcester Ma. I do not have my receipt as I bought it over 8 months ago. It was the red large stock pot.

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    Reviewed Aug. 15, 2015

    We bought a set of the porcelain nonstick red cookware a few years ago and now it is all peeling off inside. I think they need to refund people's money for these. I wonder what health risks there can be from this. Class action suit I am thinking.

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    Reviewed Aug. 13, 2015

    In the middle of the night, we heard a loud explosion, and upon going to the kitchen to find out what was going on, we stepped into broken glass all over the floor. I had washed the dishes and let them dry in the drainer, and they had been there for at least 7 hours when a pan lid just exploded. Imagine cleaning of broken glass at 3:00 in the morning!

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    Reviewed Aug. 12, 2015

    Bought a red set 2 years ago and every pot the Teflon is coming off into my food. Always washed by hand and never used metal. Will never buy another produce from Paula Deen. Would be nice if the company would follow up on these complaints.

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    Customer Service

    Reviewed Aug. 12, 2015

    I am not sure why a vendor would put $30 rebates in a box and you send them everything you need and then they tell you your UPC code is not there. I have called 3 different offices but yet you cannot get a corporate office. It's ridiculous, very bad business.

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    Reviewed Aug. 11, 2015

    I purchase some Paula Deen cookware set from Target during the Christmas holiday in 2014 and I paid $169.00 for it. Now the skillet has warped and it is also peeling in the bottom of the boilers. It's suppose to be non stick. I only use plastic utensils to cook with. By far, this is the worst cookware I've ever purchased. I feel as if I should be fully refunded my money for such a poorly made product. I would not refer this product to anyone. Even my sister is having the same problem with hers. We both are very upset and really would like a refund for this Paula Deen cookware set.

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    Customer ServicePrice

    Reviewed July 16, 2015

    The edges on my pots were razor sharp and caused cuts on my kids hands. Also after several months of use nonstick coating was peeling off even when only using the utensils provided with the set. I'm angry because the set was not cheap but the quality was very poor. When I tried to complain I never got an answer. After finding so many complaints I'm getting a large community to start posting on FB their complaints. Maybe then we can get answers. It's a shame to throw away a $200.00 set of pots and pans because of the lack of support from the company.

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    Reviewed July 15, 2015

    Bought the pots and pans set back in 2012. Loved them so much, I also bought the deep skillet and the big pot. Still use them and have no issues. I do follow the directions that were included for care. Hand wash only and I do not use metal utensils in them. Would totally recommend them!

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    Reviewed July 7, 2015

    We bought the Paula Deen cookware set at Target a year ago and already cannot use the large skillet pan, the large cooking pot, and one of the smaller skillets due to them falling apart. The inside "non stick" black coating has completely started to scrap off into our food. What a waste of over $200. Don't buy stuff from this brand. We got the red set.

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    Reviewed July 5, 2015

    My husband is the cook in the family and he was cooking potatoes. Had the heat setting on med. and when he raised the lid to check on the potatoes, the knob came off and the glass shattered.

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    Reviewed June 24, 2015

    My husband bought me the Paula Deen pan set in blue speckled... Plus a set of fry pans. I have never used metal spoons or spatulas in them and the coating is all coming out and scratched up. I am so disappointed in them. 129.00 down the drain.

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    Reviewed June 15, 2015

    I purchased the LAVENDER SPECKLED FRYING PAN 8"/20.3 CM QQ14T. I sat the pan on a burner on my stove and the pan actually flipped off my stove. It seems as if the handle is heavier than the pan so much that if there is nothing in the pan the handle weighs it down and the pan portion sits up. If there is something in the pan it's fine. This pan is a BURN HAZARD, should be re-designed with a lighter handle. Regards.

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    Price

    Reviewed June 10, 2015

    I really wanted and needed new pots and pans so for Christmas my mom bought me the most expensive set that Paula Dean has. I was so excited when I opened them! Well about 4 months into using them the blue on the handles started chipping away then on the bottom of the pans themselves started chipping so, what was a non stick pan is now not. Good money was paid for these and I am very upset because now I need to purchase new pots and pans when Paula should be replacing them. I have a couple pots that my mom used to cook out of when I was a little girl that are still in perfect working order. I wish things were made the way they were back in the day.

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    Price

    Reviewed June 8, 2015

    When the blue speckled pots and pans came out I got them. They were the worse cookware I've ever bought and not worth the money at all. I also bought a 9x9 baking dish and haven't had it a year yet and already cracking and chips on one side from using it in oven. Worst dishes ever and will never recommend any Paula Deen dish. Over priced and not worth it at all.

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    Reviewed June 4, 2015

    Was extremely disappointed on how quickly the non stick surface deteriorated on all the pans that we purchased. Would highly recommend purchasing a different brand like we will be doing.

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    Reviewed June 3, 2015

    I ordered Paula Deen cookware and every time I cook, the pots turn dark brown..

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    Customer Service

    Reviewed June 2, 2015

    I recently in Feb returned 2 pans for warranty replacement. It is now June 2nd and I still don't have my pans back. When I call them they always tell me now that they don't have my pans and don't know what they can do. I have called several times, and before they said they received them however they hadn't reviewed them. I threw away my shipping receipt and now I am out of 2 nice Paula Deen pans. They tell me there is nothing they can do.

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    Reviewed June 2, 2015

    It was an important night. I had a guest over and used my pan in the oven to cook a special meal. When I took the pan out of the oven I picked it up and the handle broke off and my delicious dinner ended up all over the oven. 350 degree oven. Suppose to uphold the temp and it didn't...

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    Reviewed May 22, 2015

    My daughter bought me the 10 piece cookware set, as I was moving to a retirement center. I was so happy with receiving the set. I unpacked and discarded the cardboard container and upon washing to put items away I noticed the 6 QT pot was bent so badly that the lid would not fit. It looks like it did not mold properly. Now I am really upset because I found out that a friend of mine had the same problem with the skillet being out of shape. Surely these were not seconds. They were not priced like a second. Very unhappy.

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    Reviewed May 21, 2015

    My husband purchased a set of Paula Deen Cookware for me for Christmas and after using a couple of the items several times with the non-stick utensils that came with it, I noticed while washing it that the coating on the skillets was coming off. Who do I need to contact in order to get a replacement? I sent in my warranty card but have been unable to find anywhere to get anything like that. I still have the skillets, but I am afraid to use them for fear of ingesting the coating. For what was paid for the set, this should not have happened.

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    Coverage

    Reviewed April 28, 2015

    I was given this set of pots as a gift by my daughter. Was steaming broccoli, the stove on medium high heat. I heard a popping noise, and examined each item I was preparing for dinner. I checked the pot with the broccoli, lifting the lid and checking the food. The popping noise continued. I turned off the stove and attempted to move the pot to another burner. It was stuck to the burner! The bottom of the pot had melted and there was this huge glob of metal and the copper had discolored an awful brown color as if the pots are old. It was actually sunken in the middle and the pot had literally lost the layer between the pot and the copper! I saved the pot and the glob of metal that came from it. I mailed in my warranty card, so I know they are still covered. I have no idea why this happened, but it is totally unacceptable! I didn't save my receipt, but I did mail in my warranty card.

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    Reviewed April 26, 2015

    I love my Paula Deen Cookware. My mother knew I could not afford a set so when she bought hers I was excited. She put them in her will for me. Little did I know that within less than a year I would have them. My problem is my small skillet fell off the wall and is no longer round. Is there a warranty of any kind that will replace it.

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    Reviewed April 21, 2015

    Within the first few months the red outside coating started coming off and now they look worst than a homeless bum. The inside coating is ok, only a little bit came off but we can't stand looking at the outside. They looked so nice when we purchase them but now we hate cooking with them. Whoever made them should of tested them before they were marketed.

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    Staff

    Reviewed April 15, 2015

    I received the Paula Deen Cookware for my birthday and at first I was so happy. There are only two of us (adults) using the pans and pots and we are very disappointed with the discoloring and flaking off of the finish. For the amount paid for this brand it is unforgivable. My sister also purchased the same set and is experiencing the same problem. Unfortunately the receipts were not saved as we never anticipated a problem with this name brand. Any suggestions - I don't feel we should have to pay postage to return the set and wait until a tech decides that the cookware is due to their manufacturing problem. There are just too many unsatisfied people to have to deal with the situation in this matter.

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    Staff

    Reviewed April 14, 2015

    I received the 15 pc. set as well as 2 other pots that go along with the set...sold separately. After only using them for not even a year, I noticed the coating flaking off of the inside of the pans. I only use the best spatulas and wash the pots/pans and lids by hand. I am very dissatisfied with this product and would never buy Paula Deen merchandise again...nor recommend the product. It is pathetic that this company does not stand behind its products. What will it take to make them see that they are 1st of all harming innocent people as well as ripping off hard working customers that trusted the Paula Deen name!!! I just pray that something is done soon. :/

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    Reviewed April 14, 2015

    Got up to make breakfast, used the 11 inch fry pan with lid, walk away and the lid shattered. Had this set for 2yrs Christmas present. New apartment, finally got out of box, first time cooking with these pans.

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    Customer ServiceReliability

    Reviewed April 11, 2015

    I purchased the Paula Deen 12-piece pan set. I figured it would be great quality so I foolishly threw away my receipt. After using this pan set twice, the nonstick surface started to peel away. Okay maybe I got a defective set. I called about the "warranty," I got a complete runaround. They accused me of using the wrong utensils in the pans. I'm smart enough to know not to use metal spoons on nonstick surfaces. Then they proceed to tell me to pay (again) to have the garbage pans sent to them so they can inspect them and they will decide if I get replacement. Never again will I purchase anything with the Paula Deen name on it. Lesson learned.

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    Reviewed April 2, 2015

    I purchased the 10 inch fry pan & the square fry pan. I loved the looks & had no problem as far as cooking BUT the coating started coming off in small pieces, therefore, I am not able to use them since this coating may cause health issues. I am very careful to use only the proper utensils when I cook since all my pans are Teflon coated as well as being careful cleaning the product. I will certainly never purchase Paula Deen products again and will never recommend them to anyone.

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    Customer ServicePrice

    Reviewed March 18, 2015

    I own a complete set of Paula Deen cookware and so does my daughter. My chief complaint is that the color fades on every pan. My daughter's complaint is that they all peel and the color has faded. She has four children. We feel this is very unsafe she can't use them so it is a lot of money down the drain. Color has faded on hers also and the handles make it so they were not set properly. These were just not worth the almost $200.00 that each of us spent on our respective sets of cookware. Any suggestions from anyone out there what we can do about this? My daughter has tried several times to contact the company and received no response from anyone.

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    Reviewed March 13, 2015

    I received the 12-piece Paula Deen cookware as a Christmas gift. After using the big pot a few times, I dropped it and the whole side bent in. I can no longer use it with the lid. I was so upset. Several months later while putting my pots away, I hit the shelf with my pot and now that one is bent as well. I have pots and pans that are 7 years old and have been through more than this set and they haven't bent at all. I will never buy anything from this brand again.

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    Coverage

    Reviewed March 13, 2015

    I bought my Paula Deen Cookware sets in December 2013. I discontinued to use it because the teflon was coming apart. I stuck both sets under my kitchen cabinets. Today I was cleaning and found one of the larger pots that I had not used. I decided to cook dinner. When my food was almost done I placed a lid on pot to simmer on low heat. I went into bedroom when I heard a loud explosion. I ran into the kitchen where my floor, the food, the stove and my husband were covered in small pieces of glass. The glass lid had exploded. My husband had glass all over his hair. We were lucky that he did not get glass in his eyes. I took both sets back to Walmart with the receipt (lucky), I save all receipts, where the manager (**) gave me a full refund. I will always shop at Walmart, I will never purchase another Paula Deen product.

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    Reviewed March 11, 2015

    The edges of the pots flaked off. The handles got way too hot. Wrote the company and they said that I have to mail the set back, at our expense so they can examine them. After they decide that it wasn't our fault that they are the worst set of cook ware I have ever had, they will send out a new set. I was informed the process takes 6-8 weeks. When I asked what am I going to do that long without pots I was told to send 1 back at a time. This policy is purely to discourage people from actually returning them. Shame on Paula Deen.

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    Reviewed March 4, 2015

    My husband bought me a pear-colored pots and pans collection from Paula Deen for my Birthday. I was so happy. The first time I used one of the pans, it cooked perfect. Then I was washing the pan and noticed browning on the bottom of the pan. I thought " Great! I ruined a pan already". The second time I used one of the pots and just for stuffing. I noticed that one browning. Basically, I still use the big pot, the small pan and the medium-size pot, which are also brown. The other ones looked so hideous that I threw them away, deciding that I would just order a new collection from somewhere else.

    Now my husband is working less hours at work. I am a stay at home mom who loves to cook and I am stuck with these hideous pots and pans. JUNK. I thought, "Well, Paula Deen has great products I am sure so there is no reason for me to keep receipts or the box". Now I am stuck with this junk and don't have the money for a better product. I think Paula Deen owes me a new set of better quality because my husband paid a lot of money for these. I have a hanging rack for my pots and pans and I don't even use it now because they look so disgusting. When I first got them, I couldn't wait to hang them and show them off.

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    Reviewed March 1, 2015

    After 25 years having old pans, I received this set of Paula Deen Cookware. We only used plastic utensils and washed by hand. After about 10 months of using these pans, they started chipping and peeling. It is to the point we can't use it anymore for fear of getting in our food. I did not save receipt because I loved them and had no problems at first.

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    Reviewed March 1, 2015

    I purchased the 12 quart stock pot from Wal-Mart. Now the inside of the pot is flaking off in of the food when cooking. Does anyone know how to use the Paula Deen warranty?

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    Reviewed Feb. 28, 2015

    Bought this pot about 4 months ago and used it about 4 times now. Today I noticed that a spot on the bottom about the size of a quarter has flaked and the whitish enamel coating is coming apart. On close examination, I noticed that the entire inside bottom of the pot is cracked and the enamel is coming apart. Basically, I can't use this pot anymore. There must be someway to get our money back as I see that many others have experienced this issue. Has anyone been successful in getting a refund or replacement? I cannot get one from the vendor.

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    Reviewed Feb. 27, 2015

    I have had my Paula Deen cookware about 6 mos and I take good care. It's peeling off and color coming off. I very upset for I paid!

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    Reviewed Feb. 22, 2015

    My 10 year old was making me birthday dinner and the lid shattered in her hand. Food was inedible. And my daughter has a cut on her hand now. And we have no cookware. And that was tonight's dinner!

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    Reviewed Feb. 20, 2015

    I was cooking hamburgers in my Paula Deen frying pan and used the lid to make sure they cooked all the way through. I removed the lid and placed it diagonally over the pan and the stove. I flipped the burgers and grabbed the lid to replace it onto the pan and from the heat of the burner it caused the bronze decoration on the lid handle to become excessively HOT, and I received 2nd degree burns on my middle left finger and pointer finger and a small burn between my thumb and pointer finger. I had to go to the emergency room for treatment and medicine for the pain and damage. My daughter grabbed the lid after I dropped it and she also got burnt from the lid as she did not know I got burnt. She thought I had been splashed by the grease. Her burns were not as bad but were just as painful at onset. Who the hell puts metal on the lid of a pan that is used for cooking HOT FOOD on a HOT stove!

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    Price

    Reviewed Feb. 20, 2015

    I love the look of the pot but it's hard to cook in it without it sticking. I bought the large one to cook vegetable soup and things in large amounts. You have to cook on very low temperature to try to keep your food from sticking on the bottom. The pot was very expensive so I was disappointed in the results.

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    Reviewed Feb. 17, 2015

    I am very disappointed in this product. I paid $149.00 for it and is trash. I use only the correct utensils and hand wash. I feel I was ripped off.

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    Reviewed Feb. 16, 2015

    Bought my mother (85) her own pots and pans. Frying pans tilt back towards the handles weight. I tried to straighten the handle up some and the pan bent. It is so cheaply made yet you pay for the name. I am not Happy At All and I am trying to get in touch with someone to return to them. They can have them and my money!!! Any address available? I bought these for Christmas and do not think I have any receipt being we never opened them up until about a week or two ago. What could be wrong with a set of pots and pans?? Live and learn!

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    Reviewed Feb. 7, 2015

    I bought the 15 set of Paula Deen Cookware in hopes that I was getting a fantastic set and would not have to worry about buying another set in the near future. Well that is not the case. I have only had my cookware for a little over a year and I loved it, until the bottom of my 2 frying pans started peeling the Teflon on the bottom of both. Now I only use the plastic utensils, because it is Teflon. I paid a lot of money for this product and do not have another $100.00 plus to go buy new ones. I am very disappointed!

    And hope the none of the Teflon gets into my food when using them. I think I would like to talk with Paula about her product. I have read some of the reviews and I'm glad I'm not the only person who has had this problem. I hope you can help me or at least point me in the right direction. I love the product I bought but not the problem it has caused. Thanks.

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    Reviewed Feb. 4, 2015

    I bought pots and pan set from Walmart and spent a lot of money on them thinking they would be worth the money. They say they are dishwasher safe. Well guess what, they are not. Mine has completely changed from nice to really dull. When wiping them off, the red color continues to come off. I am not a happy customer with Paula Deen Cookware. I will never buy her items again. I think I should get my money back.

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Jan. 28, 2015

    Bought an 11-in. non-stick porcelain griddle fry pan and I'm very disappointed with the quality of the product. I'm disabled, was hoping this would help with my needs. It didn't work... Pan was gray, now it's brown, everything sticks to the pan. How can you call something non-stick yet it does? That's false advertisement.

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    Staff

    Reviewed Jan. 24, 2015

    My daughter gave us the red Teflon coated pan set from Paula Deen. The red has faded with a milky appearance and the Teflon is flaking off. The pans scratch using her tools to cook with. We hand wash them and use the proper tools. They are horrible.

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    Staff

    Reviewed Jan. 12, 2015

    I receive red stock pot for Christmas gift. I specifically asked for it because of the size, look, and fact was her product. 1st time used it, noticed a small chip in the inside coating. 2nd time more came off as well as bottom of outside also looked like big hole starting there too. My son and daughter-in-law paid $40 for that one pot so and I can't use it because even if I just put water in it on the stove, black stuff is coming up in the water! That is NOT safe!! I am NOT going to cook in it and eat or serve it to others either. Would Paula eat the black particles? I was thrilled at first but since I have only used it about 4 times....I tried to send msg to Paula's site and received msg that I need to send it to them and that we were supposed to watch the temperature....not boil!

    First of all, I can't afford to send that big pot back to them and secondly on medium heat, those black particles shouldn't be floating in the pot! A $40 pot should last longer than the 1st or 2nd usage! We can't take back to store because WalMart doesn't even have it anymore. I want compensated for the pot. I am disabled and wanted that pot so I could make big pots of soup to freeze for later. I am upset because I can't get this msg to Paula for a solution to this problem and NO ONE seems interested in the fact this is DANGEROUS and UNHEALTHY!! It is NOT SAFE. In fact, it could even be a carcinogen....then she would be responsible for a lot of people's sicknesses. She should make this right with the complainants. Please someone look into this!! Thanks!

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    Reviewed Jan. 11, 2015

    Could not wait to buy these pans the bottoms. After a few times cooking look like they are 10 years old. Also as I was taking one from dish drainer to cabinet, dropped not hard, pan bent. For what I paid, this was not a good quality product.

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    Reviewed Jan. 7, 2015

    I received this pot for my birthday December 2013. I use only plastic or wooden spoons. Just tonight I cooked spaghetti and when I washed the pot there was a chip in the bottom of the pot. I used the plastic spaghetti server & my wooden spoon to stir the sauce. I've been very careful with this pot. I even wrap the lid in a thick plastic wrap so when I put the lid on for storage that nothing gets chipped. I won't have another piece of Paula Deen cookware. What a waste of money.

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    Reviewed Jan. 6, 2015

    I purchased two 9x9 and one 9x12 cake pans in a champagne color. They all discolored right away in spots. It looks like mildew and rust. I'm ashamed for anyone to see them. If I was Paula, I wouldn't want my name on these products and I'm sure she doesn't either.

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    Reviewed Jan. 5, 2015

    Shortly after buying the non-stick cookware, the teflon started coming off! I thought this was somewhat a quality set. Was I wrong! It's pretty if you want decoration, but if you want quality, buy something else!!!

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    Price

    Reviewed Jan. 2, 2015

    This porcelain enamel stockpot sold for $69.99 locally. Despite the price, I was thrilled to get it, as I didn't have anything big enough to cook big batches of foods. Soon after buying it, I cooked a batch of chili in it, and over the next 7-8 weeks, made 2 more batches of chili and a batch of potato soup --- and every single batch stuck and scorched! The last batch of chili actually BURNED after just leaving it on burner (lowest setting) to simmer for about 5 minutes. We were watching it closely, and it still burned! The only time we've ever had this happen, in over 35 years of marriage, was when first married and had a set of really cheap, really poor quality pans we bought at a dollar store. The price of this cookware is simply not in line with the quality. I thought Paula Deen would sell high quality products --- apparently not. Customers on the losing end. Still trying to get a resolution with manufacturer (Meyer).

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    Reviewed Jan. 1, 2015

    Used pot just before Christmas and was trying to figure out why a very hard red substance was stuck on the stove heating element. After looking at the bottom of the pot we noticed that the enamel had melted of the pot and stuck on to the element. Now we have a pot to get rid of and have to go buy a new element.

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    Reviewed Dec. 28, 2014

    Use this pot twice and the enamel came off on the bottom of the inside of the pot. My soup was ruined leaving shards of enamel all throughout my soup. Waste of money and will never buy another piece or anything with her name on it.

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    Staff

    Reviewed Dec. 24, 2014

    I purchased a few cookware items from the paula deen collection... used the stock pot 3 times. Well, tonight I went and boiled some greens ($22.00) worth of greens for xmas dinner. I went to drain the greens and a big chunk of the enamel from the bottom of the pot came off and are now part of my greens. I have to throw out all of the greens I cooked due to small chunks of enamel in my food. I am so pissed off. Paula deen's cookware is the worst ever. Better stuff at dollar store. Please do not waste your money on her items. Paula, you owe me the money I spent on the food I wasted and the stock pot. I am glad you are no longer a tv cook.. Karma lady.

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    Customer ServicePrice

    Reviewed Dec. 18, 2014

    This is a nationwide consumer concern that Paula Deen and her staff need to address. I researched and found the names of her customer service/telecommunications firm that has never responded to two e-mails in November and this week in December 2014 about the Paula Deen Network subscription and cookbook situation. It is a waste of time and expensive monies spent on Internet and telephone service to call, then either the person does not know, claims to not know who the supervisor is, etc. Granted they work from home and in different localities, there is no excuse for this. Too many of us remained loyal to Paula after the Food Network situation for this non-responsiveness.

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    Reviewed Dec. 7, 2014

    I bought this set a year ago from Gettington.com for an elderly relative waiting on senior housing. It stayed in the box, unopened until today. I placed all the pots in the sink in hot water to wash them, then I took the labels off. It was next to impossible to get the labels off, and ABSOLUTELY impossible to get the adhesive off the Teflon! I soaked them in hot, soapy water for hours...still no luck. Then I soaked them in vinegar for an hour. I still can't get the adhesive off! It's like Super Glue. Gettington.com shipped them in a plain, brown, cardboard box, by the way.

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    Reviewed Dec. 4, 2014

    About a year ago I bought the multi-piece blue-speckled cookware. I loved it and had no problems until tonight. I heard a loud noise from the kitchen and saw the glass lid of one of the larger pots exploded and shattered into a million pieces. The pan and its contents was completely cool. I have a large 15x15 foot country kitchen and glass blew clear across the room. While I was sweeping up the mess some glass pieces continued to explode. This cookware should be recalled - banned. I would have been seriously injured if I had been in the kitchen. I will never use this cookware again. Too dangerous.

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    Reviewed Dec. 2, 2014

    In less than a two weeks the non-stick coating started to peel. I used approved utensils while cooking yet the pans look as if they have been scrubbed with glass shards. Poor product!

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    Reviewed Nov. 30, 2014

    I bought two Paula Deen skillets and a stock pot with the non-stick white insides. I hand-washed them before the first time I used them and the first time I cooked with them, the white coating is coming off. You could see it peeling off the top edges of the pan as you cooked and in the bottom of the skillet, it left a white sticky mess. Used them a couple more times, same result. I guess I will just throw them away.

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    Reviewed Nov. 29, 2014

    The Large pot always slides off the burner when cooking in the pots. Your handles are always hot to the touch.

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    Reviewed Nov. 19, 2014

    I use her spoon, fork, and turner on her pan. The spoon came apart and the coating coming off the pan. Don't have order number. Children gave to me as a Christmas gift. It might be under James ** or Terrance ** or Tylisa **. It was a gift.

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    Customer Service

    Reviewed Oct. 25, 2014

    Bought full set of pots and pans - Blue - Handle fell off large spoon. Small frying pan has hot spot which leaves black stuff in my food. POOR QUALITY, considering I spent big $ for a supposed quality product. Tried to contact them, but got a dead end. All I want is a new small frying pan, but this company will not respond except for a robot response saying "yea we got you" email. Do NOT buy her JUNK! I called on every phone number and her Co. is so large, nobody can take the hit. This is a classic syndrome of those who became rich and famous and then turn their backs on the actual fans because they are too busy spending our money. Paula, I hope you actually get a chance to read this. We have followed you for years, but am telling all my friends and their friends to see what you have done to not care for your own name which is on the product.

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    Reviewed Oct. 25, 2014

    Purchased red cookware set. After washing by hand several times, my rags turn red from the paint color coming off.

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    Customer Service

    Reviewed Oct. 23, 2014

    Girlfriend came home with a red stock pot she'd bought on sale as a 'closeout'. Her daughter had advised her that she had bought one of these some time ago and that it was a truly awful experience just trying to get the massive label off the pot. Sure enough, my girlfriend doesn't have the patience for that kind of stuff, so she gave it to me to do. I usually have an infinite amount of patience, but this disaster has gone way beyond trying my patience!! I even e-mailed the customer service department asking for recommendation on how to get massive label off. Never got a reply. I highly recommend no one ever buy any of this Paula Deen cookware. Completely unfriendly consumer company. Once they have your monies, they never want to hear from you again. After reading all the complaints here, I now understand why. If I can only explain it to my girlfriend.

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    Customer Service

    Reviewed Oct. 12, 2014

    Bought the red set and was in love with the color! After a few uses and washes the color turned a faded milky white and look real bad. I have sent several emails and posted on their Facebook and have NEVER received a reply. Nothing! Not even an 'I'm sorry' for anything. I will NEVER buy anything Paula Deen again. Waste of money and NO customer service.

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    Reviewed Sept. 30, 2014

    Bought a set of Paula Deen cookware 4 months ago, glass lids shatter, and inside coating has begun to chip off. This was a complete waste of money. These pots are garbage, and dangerous and unhealthy. Cannot believe Paula Deen put her name on this crap!!!

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    Reviewed Sept. 22, 2014

    I purchased a set of Paula Deen pots because I loved the look of them, thought they would look nice on my pot rack, and they did until I decided to cook with them. I followed all cleaning and usage information, and after four months of use (and I'm not a frequent cooker) they look so bad I had to hide the ones that were still usable and throw some away because inside coating was peeling. What a waste of money!! I am so disappointed in the horrible quality of this product and cannot believe that Paula would put her name on it!

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    Reviewed Sept. 6, 2014

    Non-stick coating comes off, painted handles peeling, outside of cookware burns easily. Poor quality.

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    Staff

    Reviewed Sept. 6, 2014

    What are you people doing wrong? I only have to replace my Paula Deen skillets about once every 3-4 years. I'm not the only one that cooks in them so they do get scratched and start to stick. Read the "before use" instructions that come with your cookware! I do this and have very good luck with mine. The best feature, No Warping!!! Teflon is a coating. It is going to peel off! You can't expect it to last forever. I'm going to try her aluminum line as well. Love Paula Deen cookware! She's a genius!

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    Reviewed Sept. 2, 2014

    Hand washed my pots and pans. Teflon peeled off, red color washed off the outside of the pots and pans. They're a red milky color now, they are gross. Now stuff sticks all the time, they're not even worth cooking with. Believe it wasn't money well spent.

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    Customer Service

    Reviewed Aug. 31, 2014

    I bought what I thought would be a great pot for many uses. Was I ever wrong! After a few uses, the enamel cracked and chipped. The metal rim is rusting and I am totally disappointed. I don't have the funds to buy another, so again I will do without. Shame on Paula Deen. After reading just a few comments, she should hang up her business. Never again PD.

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    Reviewed Aug. 27, 2014

    Me and my husband got married a few months ago, so we are buying everything a new couple needs in their new home...including kitchen stuff. So we bought the 20 pieces of cookware in the color red with the white insides. But somehow after 4 dinners, the insides are turning to a weird yellow color and the non-stick is peeling off!!! Don't know why because we never scratch them... This is just a waste of money. If I knew this sooner, I wouldn't buy them and buy instead some cheap cookware that clearly is going to last longer than the Paula Deen ones...or I'm just going to stick to Martha Stewart stuff. She may have problems paying stuff but at least she knows what she is doing with her cookware!!

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    Staff

    Reviewed Aug. 27, 2014

    I purchased a cookware set in red for Christmas at Walmart. I used them in a normal fashion and noticed the red finish on them had large black marks I could not clean as directed by her, Paula Deen. I went online to find out how to clean them or what to use, and ran into Consumeraffairs.com. I am glad to be more informed of this issue. I am puzzled at how she can run away from an issue. She should have recalled the cookware, and replace all consumers money. I am very upset, and realize I am screwed out of over a hundred dollars. I had the opportunity to view and learn about Rachael Ray's cookware sets. She stands behind her products and let me know that if I have any problems with my new 16-piece cookware set, she would replace it with no questions asked. I am glad she stands behind her products and wants to make sure all her customers are satisfied.

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    Customer ServiceInstallation & SetupPriceReliability

    Reviewed July 30, 2014

    I purchased a Paula Deen stockpot from Walmart for soups and stews. Decent price, perfect size and pretty to look at. I used it twice and the entire bottom of the inside flaked off rendering it unusable. I had hand-washed it as the instructions stated and was upset that it happened. I would say at this point that I was dissatisfied. I took the time to package the pot and send it to Meyer's Corporation due to its defective nature. I spent over $20 of my own money to mail it out but I did so because I figured it would be worth the time and money in the end. WRONG!!

    I received it back today and my emotions went from happy upon seeing the box to baffled that it was the original pot I had mailed - to ANGRY upon reading the typed note with a check mark next to: "your kitchen product does not come with the Limited Lifetime Warranty. Therefore, we are unable to provide warranty service and are returning the item(s) to you."

    Are you serious? I wasn't asking for a lifetime warranty. I used it TWICE!!!! How about returning the $20+ I spent mailing it? A terrible product and an even worse customer service experience. Actually, I wouldn't even allow the department to be called customer service. Someone would have to give a hoot for that to happen.

    Think long and hard before spending your hard earned money here.

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    Staff

    Reviewed July 24, 2014

    Purchased two set knife set, had them for six months and the handles have cracked. I never put them in the dishwasher. Always have hand washed and dried.. Try to let them do something. They will not stand behind their products. So here I am letting people know... They need to learn how to treat people... Customers are their business and their business should be their customers...

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    Reviewed July 21, 2014

    My husband bought me the 20 piece Butcher Block Knife Set for Christmas. I was glad to have a set of knives that I could use for all my cooking needs. I hardly used them and never put them in the Dishwasher. I always washed them by hand then dried them before putting them back in the Block. Well less than 3 months all the steak knives are rusted and useless. The Kitchen Scissor won't open even after I washed it to see if maybe something was sticky and wouldn't let me open it. Well that scissor is also useless. I am very disappointed. Will never buy their products again.

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    Reviewed July 20, 2014

    Paula Deen 6 Qt. Red Enameled Cookpot - Pot has been used approximately 10 times over past 2 years and had experienced no problems. However, after cooking a large pot of chili, we noticed a large area on the inside where the enamel had chipped off. The pot had not been scraped or damaged in any way and was at room temperature. We rinsed the pot to better ascertain the damage and to our surprise the enamel started to literally explode from the bottom of the pot. Pieces of enamel were ejected as far as 3 feet and some hit me in the face. We have no idea what could possibly cause this type of event, but find it very unsettling and wonder if anyone else has experienced any similar occurrence with this particular cookware.

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    Reviewed July 10, 2014

    The paint on the butter colored tea kettle melted off the first time on the stove.

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    Reviewed July 2, 2014

    I purchased two Paula Deen frying pans because I liked the color (mint/teal green). I was careful to remove all the labels with a mild detergent, which took a while. The first time I used the frying pan I was sautéing some onions on a low heat, when I noticed a funny smell. When I checked the bottom of the pan the paint had melted off and was all over my glass top stove burner. I know there was no cleaning solvent or chemicals on my burners, as I only use water and baking soda to clean them. I would not recommend anyone buying these, as they are a hazard. I have the Paula Deen Teapot, and haven't had any issues, but that is a different paint finish (it speckled) while the frying pans I bought were a flat finish.

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    Reviewed May 8, 2014

    My daughter bought me a set of Paula Deen's copper cooking stainless steel 10 piece set. The 3-qt pan developed a pinhole in it. I am so disappointed in this set. They lost their color after just a few uses and now this pan is no use to me. How do I find out if they will replace it?

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    Reviewed March 13, 2014

    Started with a small chip. One time soup scorched and the whole bottom chipped away!

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    Reviewed March 12, 2014

    I received a Paula Deen cookware set for a Christmas gift last year. Overall I have been pleased with the product. A few months, I went into the kitchen and noticed that the glass lid to one of the pots had completely shattered. I was really perplexed initially, but after a while, I didn't think much of it until today. My 70 plus year old mother and I were at the dinner table and she mentioned to me that something strange happened on yesterday. She went on to say that she was in the kitchen washing dishes when she placed the lid to her Paula Deen set in the drainer, a few minutes later, it completely shattered causing glass to fly in her face and other body areas. Fortunately, she was not injured by the incident. Apparently these two incidents are not isolated. I encourage consumers to be careful!

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    Reviewed March 9, 2014

    We bought our cookware and immediately used it. I was so excited to have cookware that matched and was red to match our kitchen. The first time I washed it in the dishwasher, I noticed that the red had discolored and was peeling in places. Now they are Pinkish and pitted with silver where the color has completely come off. I would not recommend these pots and pans to anyone. I am looking for a new set that doesn't have any color on the outside at all.

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    Reviewed Feb. 8, 2014

    This morning I washed the medium lid to my cookware set and set it in the dish drainer to dry. Minutes later that lid exploded and glass went every where thank god no one was cut. I don't know why it done that, very scary. I have an 11 year old son that is usually in the kitchen with me. Very dangerous. Please be careful if you have Paula Deen glass lids.

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    Reviewed Feb. 2, 2014

    My mother was boiling water in her larger pot no lid on btw. and all of a sudden the carbon monoxide detector went crazy! The fire department came with their masks on because the count was so high. Once the gas company came, he said the pot caused it to go off. Apparently pots and pans that have that coating, whatever it is, produces a dangerous amount of carbon monoxide. I am beyond shocked and very disturbed about this. Unbelievable.

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    Reviewed Jan. 29, 2014

    Right before Christmas I purchased my second set of Paul Deen cookware as I moved the first set in our new RV. Last night I was sitting at my desk and heard an explosion in the kitchen. I ran in there and for no reason at all the glass large lid on my green set blew up! I put pictures on Facebook and immediately tried to contact the company. I had washed the lid a few hours before and it was sitting on the drying towel. Nothing fell on it, tempertaures were fine. This could be a huge hazard! Imagine if I had been cooking when this happened or had a small child in the room? Please beware of these glass lids!

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    Reviewed Jan. 22, 2014

    I paid $50.00 for this pot on sale. The bottom of the pot is chipped. I am afraid to use it because I don't want the sliver to get in my food. This started immediately after the first use.

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    Price

    Reviewed Jan. 21, 2014

    PD fry pan 12 in. chipping signature speckled lifetime warranty called Myers... They said to ship it to CA. Cost more than the pan is worth. Don't buy from Paula Deen....

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    Reviewed Jan. 20, 2014

    I love my Paula Deen pots. I have the red set. Which I have used for about 2 years now and have been very careful with them not to put them in the dishwasher, and I use no metal utensils in them, etc. I try very hard to keep them in pristine condition, but at Christmas I got a set of Paul Deen utensils (red) to match my pots and the first time I used the spatula in my large skillet it scratched the non stick finish so bad that I had to throw the skillet away because I did not want it coming off in the food. So now I don't use the utensils at all because I am afraid of the same thing happening to my other pots and I can't afford to replace all of them. I told my sister about it because she gave me the utensils for Christmas and she told me that I should let people know what happened to me. I don't have any pictures because I did not even think about posting something until my sister said I should, I have never done anything like this before, but I have to admit I was pretty upset when it ruined my skillet. Thank you for your time in reading this post.

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    Reviewed Jan. 20, 2014

    This was the worst product I have ever bought and completely wasted my money. The pans warped the lids never fit right. The non-stick bubbled up and had to throw out food that I was cooking because the pans peeled. The baking sheets handles melted off the first time I used them. Will never buy anything with Paula Deen’s name on it ever again. The pot pans and baking ware should not be sold. It's fraud. It is nothing like it claims to be.

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    Reviewed Jan. 18, 2014

    I bought my wife the 14-piece Paula Deen cookware for Christmas. I picked the blue color to go with her kitchen colors. After the second use of the pots, we noticed the black coming off the bottom of the pots and pans. She only uses plastic or wooden spoons for cooking in her pots and pans. We were very disappointed in the immediate scratching at the bottom of the pans, otherwise they cooked well and the color is great. We hope we can keep using them without any more of the surface on the bottom coming off into our food we are cooking.

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    Price

    Reviewed Dec. 24, 2013

    Looked forever for blue pot set, bought the 10-piece nonstick and an extra set of fry pans. Used the fry pans today. When I was washing them I noticed the bottoms were discolored. I have an electric stove so to find out if it discolored because of heat or because I moved them on the burners I took a new pot, put small amount of water in it and set it on the burner, turned the heat on low heat, number 3. Once it started to simmer, I took it off, dumped water out, turned it over and sure enough, it was discolored too. Now this probably does not affect the way it cooks but it does not look good at all. Why did it discolor? Cheap paint? I am seriously considering returning them and buying a cheaper Walmart set. I expected much better for the price I paid.

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    Installation & Setup

    Reviewed Dec. 14, 2013

    I bought the set of cookware a few months ago and the first time I used my skillet it discolored. I followed the instructions and tried cleaning it the way the directions said but it didn't come clean. Every time it is used, it gets worse. The first time I used the large 8 quart pan I noticed what looks like chips out of it. I'm afraid to use the others because I'm afraid they will do the same.

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    Reviewed Dec. 14, 2013

    The cookpot purchased burned foods prepared. The handle on the lid was hot. It didn't do anything promised on the commercial. I'm very dissatisfied!!!

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    Reviewed Dec. 13, 2013

    I received a set of red speckled pots and pans for Christmas a few years ago and they were great until a few months ago. My large soup pot and now small frying pan have bowed. How is that possible? I thought this was of great quality, I've never even had cheap cookware do this. Very Very unhappy!!!

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    Customer ServiceSales & Marketing

    Reviewed Nov. 25, 2013

    I too purchased what I thought was the cutest, speckled, Paula Dean tea kettle. They were on sale at Big Lots for $20.00. I was so pleased with the look, I purchased one for my neighbor too. I used this kettle many, many times to heat up water for hot beverages with no problems. That is, until that one last time. The water was hot. I knew so due to the steam coming out the pouring spout. I grabbed the padded handle to move it off the burner and KABOOM! The lid shot off the kettle and steam burnt my left forearm - bad. There is no vent in the lid of this tea kettle and the lid fits so tight. You can actually pick up the entire kettle by just the knob on that lid. That should give you an idea how tight the fit is.

    Well, heating the water to a slow simmer builds up pressure inside the damn thing like a pressure cooker. When you move the kettle it blows its lids just like a pressure cooker. I ended up going to the Dr. for 2nd & 3rd degree burns. After a call & emails to this joke of a manufacturer, they acted like no big deal. They'd "look into it" and get back. Well, their "get back" was to act like they have been trying to get a hold of me & I'm not responding. The pain from that burn was EXCRUCIATING and left discoloration after it healed. DO NOT WASTE YOUR $$ on ANYTHING with the Paula Dean name on it. She's all good about the revenue created by the sales of this crap, but so much with the integrity of the products HER name is on. That kettle...and my neighbors...are now only water cans for the garden. THEY are DANGEROUS. Shame on you Paula Dean. You are all about the almighty $, not your products, not your customers.

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    Reviewed Nov. 20, 2013

    I got my cookware for Christmas last year. I love Paula Deen but I don't love her cookware. The inside is making little lumps and is coming off in my food. It is no better than the cheap cookware you buy. The outside is hard to clean. I use only wooden or plastic utensils and don't use abrasive cleaners. I can't afford to buy anymore because I'm on a fixed income. I will just have to keep using it. Just wanted to let you know you need to fix your cookware.

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    Customer ServiceInstallation & SetupStaffProcess

    Reviewed Nov. 19, 2013

    I have waited years to have a nice set of cookware where all the pieces matched and I could serve a party for holidays and it didn't look like I had to borrow from all the neighbors. After a year of saving money and a treat for my 60th birthday I bought the set that I just loved - the speckled red collection of Paula Deen. My mom loved red as do I and in following with tradition so does my daughter - this cookware set and matching dishes and utensils was perfect! We live in an 1887 house and I painted all my cupboards red, the same true red as these pots and pans (coincidence that they matched). What more could I possibly want?

    I cooked for the first time last night with my new cookware set. After reading instructions and prepping all the cookware as directed in the care directions I proceeded to cook. I thought all was going well until I washed my pans. They were stained from the vegetables I cooked and the finish was badly marked. I called the Paula Deen stores and after much hopping around to websites (each kept saying I needed to call or go to a different website for answers) I called the manufacturer of the product, Meyer, and was disappointed in their approach to the problem. They told me to try cleaning with vinegar/water solution to lift the stain, which I did, to no avail. They made me feel like I had done something incorrectly when in fact I had followed each and every guideline. They suggested I package up all the pots and pans and return them to the store for a new set and see if it did the same thing. If it didn't then I just had a bad batch of cookware, sorry.

    The other alternative they gave me was to pay for shipping/handling to their corporate office, let them test the items to see if I had indeed misused the item or if was a bad item at which time they would then decide on whether or not to send a replacement. This whole process was disconcerting to me. I was raised to take care of things I owned and to treat them properly - a custom in which I have instilled in all my children and am proud to say they follow. I was not impressed with the representative nor with the process in which they treat the consumer as the "enemy of the cookware" and to be dealt with accordingly. I was also told that Paula Deen has no input nor concern about the cookware products which surprised me. I was apparently mistaken that she cared about her product and reputation of such. I was deeply deeply disappointed.

    I am going to box up every piece of the the 24 items I bought and return them to the store and possibly walk out of there with nothing from Paula Deen but perhaps that of another chef I admire and respect. This gave me a wake up call to the part these chefs portray on TV - that the products they are using are the ones or similar to the ones the consumer will purchase because we believe they have the backing of the chef we are watching. I still love the red and hope that I can find something similar but I am very disheartened by this process and the way in which I was dealt with by the representatives - many of us are not first time cooks but are first time buyers of a good set of cookware or so I thought. Tomorrow is another day and a day in which I'll need to return not only my 24 pieces of cookware but those of my daughter I bought as well as a gift for her. Thank you.

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    Reviewed Nov. 14, 2013

    I have bought the robbin egg set of paula deans cookware and the coating just peels off and you find it in your food. I only use plastic stuff in my pans, nothing sharp and it looks like crap on the outside only. Had it less than a year. Paid over 150.00 for the set. I think they should replace the set and do some more work on the inside of pans. Can't be healthy with the coating coming off in your food.

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    Reviewed Nov. 14, 2013

    We have purchased a Paula Deen cookware from our local Walmart store. We thought we were getting a good quality product, after about 3 runs in the dishwasher... now mind you, the instructions say this product is dishwasher safe, they come out and they have all faded in color and the product is no longer good at all. We are not satisfied with this product at all. We wish we would have saved our money and purchased elsewhere, and especially not a Paula Deen cookware.

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    Reviewed Nov. 13, 2013

    These pots are HORRIBLE. I sent them back to Meyer Corporation under the lifetime warranty and they refused to honor the warranty and returned my pots. Some of their reasoning was repetitive high heat! It's cookware for Pete's sake. They also claimed improper cleaning. I am just a home cook. I don't use excessive heat and I always hand wash my pots & pans. It was impossible to put even a little elbow grease into cleaning the exterior of the cookware because the color would rub off. These pans are TERRIBLE and I wasted my money purchasing them. They are now in the garbage along with the lifetime warranty. It's a shame that Meyer Corporation did not stand behind this product.

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    Price

    Reviewed Oct. 27, 2013

    I purchased Paula Deen's red speckled 12 and 16 quart pots. No matter what my wife does everything sticks to the bottom of the pots. These pots are not cheap to buy but we have wasted good money on food that we have had to throw away. This is too bad as we feel Paula was railroaded. She should use the product that she sells before she puts her name on it. Buyer beware of a bad product and a bad experience.

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    Reviewed Oct. 22, 2013

    Purchased the whole set of red speckled pots and pans and the outside of the pans burn and the inside of pans are flaking... Get little pieces of black flakes in food when cooking.

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    Reviewed Sept. 28, 2013

    I purchased the tall large red pot. As I was boiling spaghetti noodles, I could smell burning. I went to the stove to lift off the pot and the entire eye came off the stove with the bottom of the pot melted on the eye. It almost started a fire.

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    Reviewed Sept. 16, 2013

    My husband and I recently bought a few of Paula Deen's scented candles. They don't put out a fragrance at all. Nothing, and we paid good money for them. Very disappointed in them. Don't waste your money on them. They're like burning nothing at all. Thank you.

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    Reviewed Aug. 28, 2013

    Purchased the large (red flecked) pan & cover for my hubby who likes to cook. Paid about $45.00 for the pan and the first time he used it, the finish started falling off and it continues to deteriorate with every use.... this is just unacceptable! After seeing all the complaints of the same, there should be a recall and we should all be refunded our money DOUBLE or even TRIPLE!! Perhaps this should be carried out by all companies because if these companies were made to stand by their products or recall & refund triple, they stop putting out shoddy products!

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    Reviewed July 28, 2013

    I just recently bought a Paula Deen 10-piece stainless steel cookware set and I was so excited because they were so pretty! But after ONE USE, while I was boiling eggs, this black tar looking stuff (dries hard kind of like JB weld) started dripping and popping out from around the outside top edge!!! Are you kidding me? The manufacturer manufactures junk and Paula Deen should know better than to put her name on something that has such horrible quality. Good thing for me is that I very recently purchased these and can return them to the store where I bought them. Don't waste your time and money, buy something else!

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    Reviewed July 3, 2013

    What happened was a total crock (that's appropriate). I agree with the last reader insofar as her rights and freedom of speech. Oh my gosh, a slip up has ruined her. While there is a double standard, I don't see why Paula Deen is being singled out. Oh my, how many times has the word "honky" come out with no repercussions? I am sick of it. Gee, could we please have a white academy awards. Oh my, would that ever cause an uproar? Well, I could go on and on, but I do support Paula Deen 100%. I've watched her cookware, the blue/aqua speckled set at Wal-mart and waited for it to go on sale. I wanted it so badly. I've never had a matching set of cookware except as a wedding gift in 1960, and they are long gone. That was only three pans. Now, I can't find them and when I do, I can't afford them. YOU GO, PAULA!!! YOU WILL COME BACK FROM THIS. I AM SO SORRY THAT YOU HAVE BEEN RUINED SO RIDICULOUSLY. I'M BEHIND YOU. LOVE THAT COOKWARE!!!

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    Reviewed June 28, 2013

    What a crock full of crap. I am offended that an American can't say anything that the other liberals can say, 1st amendment rights. I am offended. What about my rights? What do her products have to do with it? I don't like them either but she has rights.

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    Reviewed June 26, 2013

    I purchased a cookware set, red in color, 6 months ago. They have started peeling, falling into the food and leaving the residue on my hands and dish towels, and causing small flames from falling into the eye on the stove. I feel that I should get a full refund for a bad product. I purchased this product in good faith but, after hearing the remarks she made using the N- word, I do not want have this product in my home. She should give me a full refund; I will return her product. These types of insults I will not support.

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    Reviewed June 17, 2013

    Paula Deen Signature Red Cookware - This set was given to me this past Christmas. It was fine until the past 3 months when the red coating started coming off really bad. The color stains my dishcloths and towels really bad. I have tried washing by hand and in the dishwasher but get the same results. I am very disappointed with this product and think it should be removed from the market. Paula should be held responsible for endorsing it and should be held responsible.

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    Reviewed June 5, 2013

    My pans are about 2 years old and are already flaking turning on the outside. My family has now ingested the black stuff that has flaked off of the pans. Stock pot is chipping. I have a vintage set of tabletops unlimited that are over 20 years old. They still look brand new including the stock pot. I bought the Paula Deen set thinking that I finally needed a change up and I loved the red color. Now I have pans that are worth nothing. I purchased this for almost $200.00 then bought the extra large grey stock pot and extra large grey pan. Shame on you Paula for not providing a product that you can back. I have all of your stuff including cookbooks. Never again will I support you.

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    Customer Service

    Reviewed June 5, 2013

    Walmart said I had to contact Paula Deen since the cookware was a Christmas gift two years ago. I have tried finding a contact to her company directly, but no luck. I did check with other pots/pans with similar linings, and was told once the seal breaks or starts peeling, you need to stop using the utensil. Thus, the large skillet went into the trash, as did the soup pot. I think it is a shame that there is not an easier way to contact the manufacturer of such products to report such problems. Perhaps, this is not unusual with usage and wear, but that would be nice to know as well. : ) Not happy with Paula Deen's customer service visibility, but have too much invested now to switch to a different brand. Any suggestions?

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    Reviewed May 30, 2013

    Paula, Paula, perhaps she should check on some of the items she is having mass-produced instead of cooking on television! I doubt seriously if she would cook on these crappy pots and pans for her family!! I bought a set and spent a goodly amount of money for us. I got 'em and they were gorgeous... Two years down the pike, both skillets started flaking off and probably wound up in our digestive systems (a lawsuit in process!) and continues to this day. Use NO spoons except for rubber or wood. NEVER put it in the dishwasher... SHAME ON YOU, PAULA!!!

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    Punctuality & Speed

    Reviewed May 28, 2013

    My husband purchased the Paula Deen set with copper bottoms for my Christmas present in December 2012. They worked great until about six months later, the pits started oozing this black tar stuff and the fry pans' pretty silver color turned too. Very disappointed as I have Paula Deen knives that I totally love. Maybe Paula should read all the complaints about her product and fix the problem.

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    Reviewed May 16, 2013

    My husband (he recently died) purchased a Paula Dean cookware set for my birthday gift a couple of years ago. I've used it over and over, and every time I used the Dutch Oven, I've had to screw the knob back onto the lid. Now the knob just falls off of the lid. It is stripped and I do not know what to do with the lid. Is there a place where I can get it fixed? I don't hate the set, just the lids. No, I did not screw the knob too much, just enough to stay on the top. I do not strip things!! Thank you for letting me vent.

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    Reviewed May 13, 2013

    Because I have cooked for years, I know that even the best, most conscientious cooks can occasionally be distracted and let a pot run dry. As I was steaming vegetables and talking to my young granddaughter at the same time, I inadvertently let the pot go dry. Solder began to seep out around the edges of the pot so, not knowing what to do, I quickly put the pot in my white porcelain sink. The porcelain immediately crackled and popped off (of course, I should have known). Then as I saw the solder oozing over my porcelain stovetop, I grabbed an egg turner to lift the solder off, thereby scraping the porcelain off my stovetop and ruining it also. I am distraught and angry that Ms. Deen would put such an inferior product on the market. I'm going back to my very old Paul Revere pots with a simple copper bottom. I pray this does not happen to anyone else!

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    Reviewed May 9, 2013

    My skillet started peeling, etc. so I returned it as instructed for a replacement. However, today, I received my old skillet back. Meyer Corporation said I had used too high heat and incorrect utensils. This is incorrect! As much as I had to pay for this piece of crap, I definitely did not use improper utensils. I took very good care of the skillet and at best I might have had it for 6 years. I do not recommend Paula Deen cookware because the "lifetime warranty" is a big joke!

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    Customer Service

    Reviewed May 9, 2013

    Both my mother and I bought a set of Paula Deen cookware. Worst cookware we have ever owned. After about 3 months, all the black stuff started coming off. I called the Paula Deen company and they would do nothing for us. Worst ever. Do not waste your money!

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    Reviewed May 1, 2013

    I purchased my first set of pots and pans, and chose Paula Deen's thinking it was the best. It has chipped off using correct plastic. Nothing sharp. Also, the outside (after 1 year) started dyeing all my drying dish towels red because that's the color I have. I would like a new set, but not hers.

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    Reviewed April 30, 2013

    I purchased these two pans and within a month of use, the interior started chipping and peeling. I have used the proper utensils for cooking. I am very unhappy with this product and disappointed that they did not hold up. I am upset with Paula and her company. Maybe it is time for a new manufacturer to produce her line of pots and pans and a new product for the interior.

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    Reviewed April 29, 2013

    I purchased Paula Deen's speckled cookware a couple of years ago. Until tonight, the only problem I have had is the Teflon on the med skillet has worn off. Tonight I was preparing chicken teriyaki. I was cooking the rice in the soup pot and the instructions said to reduce the heat to simmer and cover for 10 to 15 minutes. I did that, checking and stirring every few minutes. All of a sudden, I hear this explosion! I turned to see that the lid on the pot had shattered everywhere and I had glass all over the stove, floor and in my rice. I just want others to be careful. I did not expect this to happen as I have made this dish at least a dozen times with no problems.

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    Reviewed April 28, 2013

    I purchased Paula Deen cookware. I've had it less than 6 months and have used all her spoons, etc., and all of the black coating has come off the pots. Not happy and I spent good money for something I believed in. I will have to buy another set of cookware. Thank you.

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    Customer Service

    Reviewed April 18, 2013

    I bought my sister the 15-piece set for Christmas. It made her day, except the 6-quart pan was flat on one side. You couldn't even use the lid. So I sent back just the 6-quart pan for replacement and lo and behold, it's the middle of April and I still don't have one. When I called, they said they are on backorder and have no idea when I will receive it! Then she told me that sometimes they get bent in shipping. It was not bent in shipping. It was made this way, kind of like a half moon! Please send my pan before another Christmas comes around!

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    Reviewed April 8, 2013

    I bought them at Wal-Mart on Black Friday. After Christmas, I opened them and used them. Then it began. The lids won't fit; it's bowed. The insides are peeling. Omg, I thought they were top-of-the-line pans. Who knew? And I see Wal-Mart is still selling them. What a joke they are! Wal-Mart is going downhill. It looks like so is Paula Deen selling this junk.

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    Reviewed March 28, 2013

    Last night my husband and I were using the red Paula Deen stockpot and the enamel on the inside started cracking and getting in the food. Then everything started sticking and burning on the bottom. I had to throw the pot away. Same thing happened a few months ago when using the 3qt pot. The paint on the outside actually started melting to the stove and the enamel on the inside then started cracking off. Not happy at all. I spent good money on what I thought was good quality. Not only did I lose money on the pots, but also on the large amount of food we were cooking.

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    Reviewed March 22, 2013

    I was so excited to purchase a complete set of Paula Deen charcoal cookware and utensils. They are beautiful on the outside. But after some use, the non-stick coating is flaking off into our food... Now, I must purchase another set of pot and pans. I do not recommend anyone spending their money on Paula Deen's throwaway pan sets.

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    Reviewed Feb. 27, 2013

    The cookware set was bought for me for Christmas. After about five uses, I noticed the inside of the pans peeling. Now I cannot use them because the stuff comes off in your food.

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    Reviewed Feb. 20, 2013

    Four months ago, my boyfriend purchased a multi-quart enamel stock pot from City Target in San Francisco. He used it maybe seven times, and tonight, as we were heating oil in the bottom of the pot to start a saute for our Chili Colorado, we noticed the enamel was popping off the inside bottom of the pot almost as if there was residual water under the enamel that reacted to the hot oil. The enamel then continued to flake off in a circular pattern, indicating to us that the pot's enamel cannot withstand the heat of our electric coil cooktop. We cannot return this pot. Thumbs down, Paula. Thumbs down, Target Corp. Thumbs down, pot manufacturer.

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    Reviewed Feb. 13, 2013

    My daughter bought me a set of your cookware including roasting pan and large stockpot. I’m so disappointed in them. The baking dish chips so easily and the stockpot is impossible to cook in; everything sticks to the bottom and is all chipped. I love the way they look but they cook and wear like crap. I don't recommend them at all. I love Paula Deen, but I hate her cookware.

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    Customer Service

    Reviewed Feb. 5, 2013

    This cookware is junk, and I only purchased it because I love your show and thought it was pretty. I sent you a letter already but only got an auto response that said I would be contacted in a day. It’s been two weeks and nothing. Check who is selling your name on an item. You don't have one good review from this product. And yes, I am mad that you simply don't care!

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    Reviewed Feb. 3, 2013

    First time I used it, it started to peel on the inside. I wish I would have read the reviews before I purchased it. It was my first Paula Deen product and it will be the last.

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    Customer ServiceStaff

    Reviewed Jan. 29, 2013

    I decided to purchase my college daughter a set of Paula Deen pots and pans for Christmas. She used them only a few times before she called to tell me that the paint was coming off the outside of the pans. I told her that it was normal wear. She called a week later to tell me that they were a lot worse and that the paint almost caught the stove burner on fire. I told her to stop using them immediately. I am hoping to return them to Wal-Mart, but I will never trust another item with her name on it. Who would have thought that Paula Deen would put her name on such an awful product?

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    Reviewed Jan. 27, 2013

    I also purchased a red set. I waited till I could get me a nice cookware set, chose Ms. Paula Deen, and I love them for the most part; but I too have problems with the set. The red is peeling on the handles. I was trying to add to my set one piece at a time. Now I had this problem. What should I do? I thought I was really treating myself.

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    Customer Service

    Reviewed Jan. 25, 2013

    My 11" pan has done the same. I posted to her wall many weeks ago. There was no response. I read that they are a lifetime warranty, need the info, still no response.

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    Price

    Reviewed Jan. 23, 2013

    Christmas 2011 my daughter bought me some Paula Deen fry pans to replace the 25-year-old pans I have been using. As of this morning, the 2 pans she bought for me are in the trash can, and I will be looking for some better quality pans. Both pans, especially the 11-inch pan more so, have buckled in the center, and this created a loss of Teflon surface and resulted in sticking and uneven cooking. I am really appalled to think that these supposed quality pans lasted a little over a year and were to replace 25-year-old pans that were 1/10 the price.

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    Reviewed Jan. 21, 2013

    Red Paula Deen Cookware that was purchased from Walmart & as a gift to me is less than 1 yr. old and all bottoms are bleeding off on dish towels continually. The inside of the cookware has held up great but not the bottoms/outside of the cookware. I wish a replacement if this issue has been corrected; otherwise, a full refund to purchase other cookware.

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    Reviewed Jan. 14, 2013

    11-inch red square fry pan - We were very happy with the pan when we first purchased it. It is about 1 year old and the center has buckled, making it impossible to use since everything goes off to the sides of the pan. Also, the color is fading. Very unhappy with this product.

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    Reviewed Jan. 9, 2013

    Blue cookware 10 piece set - I agree I got them and they were not the quality that I had expected from her as she is a spokesperson for the items. They need to stand behind what they sell and not make it such a hassle to replace those sets that are poor quality.

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    Reviewed Jan. 6, 2013

    My husband bought me the red cookware set last Christmas, with the pots, skillets, and the big soup pot. Within a month of using, the large pot faded to really dull pinkish red color and looks horrible. Now, a year later, the smaller pot is doing the same thing. Though I haven't had them chip or the Teflon flake yet, I'm really disappointed after reading all the reviews. Paula Deen should address this as her face is all over the place on the boxes and marketing. I'd be embarrassed and ashamed to have my name attached to this junk.

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    Customer Service

    Reviewed Jan. 3, 2013

    My wife and I bought a set of Paula Deen's pot and pan set a little over a year ago. Within 6 months, the teflon was peeling from the 10-inch skillet on the inside bottom. Now most of the pots and pans are peeling teflon from various places. We still have the 1st set of pots and pans we bought after we were married. That was 43 years ago. Those pans still are not peeling any teflon; they just look a little worse for wear on the outside of them, which is why we elected to buy a new set. We chose Paula Deen's red set because we liked the color scheme.

    I didn’t bother to return them, because naturally as things go, we didn’t keep the receipt. Who would expect this to be the case anyway? And whoever the manufacturer is, they didn’t make it simple to register a complaint on their product. I sure can't talk to anyone since there is no phone number available. So now we will soon be looking for another set of pots and pans. For sure it won't be any product with Paula Deen's name on it.

    I hope a lot of people do some research before buying a set of pots and pans and see these reviews. I did it too late and got stuck with a sorry product.

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    Reviewed Dec. 31, 2012

    I waited and saved up for Paula's cookware and very disappointed. I can't get the outside clean and it stains easily inside. It's starting to peel and has scratch. I have only used proper utensils that came with the set.

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    Reviewed Dec. 31, 2012

    I called Meyer who is the manufacturer at 888-298-1071 for 100% satisfaction guarantee of PD products. They require that you mail all of the items back to them. They inspect them and then at their discretion, replace. I wonder if you have to pay to get them mailed back to you? It would cost what, $50.00 to mail them and cover them with insurance? If done properly? You could buy new pots and pans for that!

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    Customer Service

    Reviewed Dec. 28, 2012

    I bought a 23-piece set. When I opened the box, several pieces were missing. I called customer service, and they told me to return it to the store. The box had not been opened, but there were at least 10 pieces missing. Customer service told me they could not replace the missing items. I am not happy with Paula Deen products, and I didn't even use any of it.

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    Reviewed Dec. 27, 2012

    My Paula Deen pots’ bottoms have faded and warped. The bottoms are burnt and I'm very dissatisfied with this set and would like to know who the manufacturer is.

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    Reviewed Dec. 24, 2012

    I purchased the red cookware set last December to give to my future daughter-in-law. She sent me a picture yesterday and the color is fading. The pots are now several shades of orange. How do I get a replacement?

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    Reviewed Dec. 13, 2012

    I really like the blue Teflon coated skillet that I bought, but the Teflon in the middle of the pan is peeling off. I hope we didn't eat the Teflon. I think a skillet Paula Deen had her name on should be made better than that. I wish I could get my money back.

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    Reviewed Dec. 5, 2012

    I bought a big red frying to go with the 10-piece pot set. It has warped and peeling inside. Also, I can't clean the bottom of the pan. I only use plastic spoons and hand wash the pans. I am disappointed in this set and I wanted it so bad. I will never buy any more of them.

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    Reviewed Dec. 4, 2012

    I received a full set of the red cookware last December 2011. I loved Paula Deen and the cookware set. But within 4 to 6 months, the Teflon inside the pans started to peel. Two of the pans have warped so the covers don’t fit properly and the bolts that hold the handles on have loosened, so it is unsafe to carry or lift the pots. I am disgusted! I cannot even use them. I believe it would be unsafe to cook in these things and get small particles of Teflon in the food! What a waste of money, to say nothing of the health or safety factor. What’s the matter with Paula Deen? How can she put her name on such poor quality? I am furious.

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    Staff

    Reviewed Dec. 3, 2012

    Recently, my mom bought me the red stock pot that I had been wanting. She has the same exact one and loves it. When she got hers (not long before mine was purchased), it came with a great recipe booklet inside. Mine did not. I would like this booklet; however, I cannot seem to track anyone down in order to get it. Every website I go to says that because I did not order the item from them, they cannot help me and Walmart where I got it from is useless in any help.

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    Reviewed Dec. 1, 2012

    Oh boy! Wish I had found this site before I purchased a two-piece set of her skillets on 11/25/12 from a store going out of business, which now I can't return. Also, I have the large red skillet with lid which does not fit any more; pan warped. I received the large red porcelain stock pot with lid for Christmas last year (no complaints yet!). Yes, I am also trying to contact the company for a replacement skillet, but then again I just might decide to return it all to them and get my money back. I am appalled that Paula Deen would put her name on such a poorly made product. The pans are made in Thailand, and lids in China. Can you believe that, two different countries? But does that really surprise anyone?! Made in America should have been the way to get things made right.

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    Paula Deen Cookware Company Information

    Company Name:
    Paula Deen
    Website:
    www.pauladeen.com