Orkin Pest Control Reviews

Been with Orkin almost one year. Paid over $3k for a five year pest and termite control service at time of sale by a rep who was in my home. Left a reputable pest control service after 11 yrs of service, for Orkin, who was sold to me as phenomenal. I have seen them three times in the last year. I can never get a call back from my local office. I call customer service and they put me on hold while they call my local office, and they also get no answer. They actually took an unauthorized charge on my credit card for $146 for pest control services which I was told was already paid for, for the next five years. I had to change my credit card number so this could not happen again.

Orkin is a really good company and I’d encourage others to use them. They were recommended by the person that formerly lived in my house and they've used them for 20 years. I have them for a month now and the service has been wonderful. They're excellent and easy to work with. They also have good pricing. They're very congenial and well-dressed. The tech who came out to spray, Josh, answered a lot of questions and I couldn’t ask for anyone better. He was very caring and thorough. Also, the pest activity in my home has gone way done, probably 90% better, after one treatment.

I am a customer for a while now and I must say I’m pleased with the Orkin service I receive for me and my family home from Fabian who is my service technician. He has a great warmth, compassion, experienced and very knowledgeable on the service he provides. His communication is outstanding. If you choose to contact Orkin for your service needs, then I would recommend 100% Fabian. Thank you always Fabian.

I’m extremely disappointed with my experience with Orkin. Two weeks ago, I spoke with Calista **, Customer Service Specialist at the Orkin Tacoma branch, who specifically arranged for a fogging treatment due to ongoing cockroach issues that had not been resolved over several months. She went over the full plan with me and emailed detailed prep instructions, so I spent several hours completely emptying my kitchen, removing toys and bedding, and preparing my home exactly as instructed for a fogging service.

Initial termite inspection extremely deficient and insufficient and inadequate missing obvious damage in major areas. Price for small home and related infestation never communicated. Felt taken advantage of as an older person and at a vulnerable time. Wouldn't recommend to anyone. Probably will have termite damage that will never be repaired even though I paid for a premium coverage. Scammed

At first, I thought that I was getting expert service but eventually I discovered that I was not. The technician was sent out at random times that conflicted with my work schedule, and when I called to reschedule, I was told that I couldn't. Every time the technician came out, I was billed. Sometimes twice in the same month. I had initially contacted Orkin for a spider and rodent problem that never was brought under control. Three weeks after I cancelled, the spider webs and evidence of mice were back. Orkin was a waste of money, and I would not suggest anyone using them.

The gentleman that does our regular treatment, Andrew, has been our go-to guy. He's my favorite out of all of them. He's the most professional and thorough and does a proper job. I've had a few here and there that were not up to par, but he’s excellent. For the last month or two, we haven't seen any pest activity, so I'm happy for that. It took a while to get there, but I'm hoping that we're there. We're gonna keep the program with Orkin in case something pops up. However, I don't like the automated scheduling since I'm the one that has to be at property so I usually call the scheduling in myself and everything's been fine, so far.

Orkin came today. The technician was amazing. He was a chill guy. He did his job. He was very communicative. He was on point with my questions. Whenever I had a question, he answered them. He helped us with the pantry moths, the small ants that I have and mice. It was my first time using Orkin. They use high-quality items to get rid of the pests. They're friendly and they're very efficient with their work.

We are having good service with Orkin here in Fort McMurray. Manu does a fantastic job in making sure everything is checked and good to go! Great job!

I always have the same guy from Orkin. He's thorough. I had showed him a few pictures of some insects that were in the house. He gave me a solution to that. He did what he needed to do, and he was very competent. He shows up on time and alerts me ahead of time. I'm on a schedule every three months. If I need them in addition to that, or to change the time to another time, I'll call and change an appointment. Orkin is a name that I knew, and I needed service quickly, and they accommodated me quickly. They're responsible. They do simple pest control for us, but if something got more invasive, they're the people to help me out.

Orkin's website was very eye-catching to me. It allowed me to feel comfortable with the idea of them coming to kill the pests in my home because I was scared of a spider. The first guy that came made the experience enjoyable. So, after that, I was like, “Yeah, I'm just gonna stick it through.” On my most recent experience, their guy walked me through what he was going to do, and from there, he did his job. He was very friendly. I have monthly service calls now, so they just come. They give a warning that they're coming between a certain time, and then they show up. The people that come out are great. They ask questions. They ask before they do anything, and they let us know that they're here for. I feel like they do great. This is their second time coming out, and the pest activity is less than what I saw before. The very first time, there were spiders back to back, but I'm starting to see them less. It's only their second time, so I gotta let the process take control.

I want to update my review. I was upset about my billing. It was was more than I expected after I agreed to do only trapping only and then requested repairs. Management reached out and my issue was resolved.

My experience with Orkin was wonderful. Scheduling a service has been good and convenient. The pest activity has decreased significantly since they've been out spraying. The first time somebody came out, the experience was really good because they were very knowledgeable. The second time, I feel like the tech kind of got a little distracted. I'm okay with casual conversation, but he started talking to my husband. He was talking way too much and it was way too long to where I just left the room. He said that he did certain things, but it just made me feel like he didn't do it because he was talking so much.

I've been with Orkin for a few years now. They had a Camden County plan. It's like I pay a certain amount every few months. It was more convenient than paying an exterminator fee for one time. Then they come out. One time I did the mosquito treatment, and it sucked. Nothing worked. The mosquitoes were still there. But they came back out.

We had somebody come out to do an inspection because we had found some termites in a tree. He came out and agreed that that was termites that were in the tree because part of the tree is dead. He went around the outside of the house. He didn't see any tunnels to indicate termites. So, we looked at the wood dividers in the cement, and they were eaten. You could see they were eaten by termites, too. So, we agreed that we wanted to treat for the termites in case we did have them. So, they came out a couple of days later. It was quick. As far as Orkin goes, it was great. They were in and out. They did their thing. If I have any issues, I would call Orkin again. I would certainly recommend Orkin to any family or friends versus the competitors that we had used in the past.

I would NOT recommend Orkin ever. Termites are still present on places that were treated for extermination and cost for it was $7,500 dlls. Go for another company and don't waste money.

I had wasps in my house. I signed up with Orkin and I have them for a few months now. They have been super easy to deal with and the technician that they've been sending out has been wonderful. They took care of the problem pretty quickly and the service has been great.

The first person they sent had no idea what they were doing and said they were done treating my two story home in less than five minutes. Called a week later to have someone else come out and was told the last worker was not trained well and was charged again and told “the bugs will go away on their own eventually” because they were adamant they had no idea what type of bug it was.

I was told the termite inspection was free, the tech did the inspection and said no termite evidence. I messaged Orkin to get the report and was told by Jacob ** I had to pay $2605 for treatment to get the report (even though there were no termites). His emails were rude and condescending. I had another company do the inspection, gave the report for $100 and I’ll be getting continued service from him. Do better Orkin.

My mother is 89 years old. My father took care of most of all of the pest control but since he passed away, it's gotten a little out of hand. So, we hired Orkin to service our mother's home. It's a common name. We went with the recommendation to have all of the insulation in the attic and the garage removed and replaced. All of the holes and such were to be sealed. My only issue is my mother was told that they were coming back to finish the garage and they've not been back to do that. I don't know whether that was a misunderstanding on her part but she's had a mouse in her pantry since then.

Knowledgeable, courteous technicians. So far, my pest issues have been resolved. Highly recommend this company for pest control services. Thank you.

In the beginning it was great but unfortunately one of their service agent jeopardized my personal information and I canceled the service. Even though I canceled they send another agent and they charged me for a service I didn’t received. Called many times asking for help and no one did. Will not recommend it.

Our Orkin Tech, John, was very thorough on his recent March 2026 visit, covering all of the nooks & crannies of our home and outside areas as well. We've had past issues with ant "invasions" in the spring/early summers before, and I discussed that with John. He's been here previously and always does exceptionally good work. He put up ant protection & barriers in many places, inside and around the home perimeter, as well as in cracks where ants have nests. General insect defenses were also applied, and bait boxes were placed in certain locations in the home, like under sinks and in a laundry room. John is experienced, friendly and a pro, and he represents Orkin Pest Control well.

Orkin's reputation and longstanding brand lives up to their service and their standing. They were very professional and quick to come out for an evaluation. The gentleman who comes by when they have the appointment to spray has been very friendly and prompt. It's been great and I have no issues at all. Whenever it's time for a service, they’d call or send me a text to let me know they're coming in. The technicians have been very thorough and informative. They've been very helpful and their work has been excellent. We have seen very few pests since they've started coming here.

Orkin has been awesome since moving to Georgia. Scott is the best. He always asks if I've seen anything and explains the best route to go to take care of the problems. I’ve been here for 2 yrs and have a weird work schedule and they are always on top of scheduling the service on a day that works best for me with no hassle. I can't recommend them enough.

Great Service, they took their time, answered questions, and addressed my concerns. They also got to my property quickly both preparing an estimate and installing the treatment. Absolutely recommend working with them!

We love our pest control lady. She's really good and she's like family. Every time we've gotten Orkin to come out, she's got the job done. I'd recommend them.

The scheduling with Orkin was a little misleading and when the technician came, it got straightened out. But the service inclusions and the price were misleading as well. I thought mosquito was included, and it wasn't. Now, they signed me up for automatic payment, and I don't do that. But other than that, their price was reasonable and things went very well with the technician who came out. He was very thorough and knowledgeable. I would call them again because of the technician. He really straightened things out and did a good service. They're going to come back soon to do another treatment. But they haven't called me yet for a second visit. Overall, I would recommend them to a friend.

When I had the initial visit, Orkin saw a few things that they could address, so I was able to get a second visit two days after with another product. They sent out someone to just do an inspection, to talk to us and give us offers, and to see what our option plan is. We live in a rural area, and Orkin definitely helped a lot. They did two treatments. They did a treatment inside the home, and they did a spray outside of the home as well. Besides the treatments, they actually gave me information that I didn't know and other things to help, and they kind of explained what could have caused the issue and everything. So, they didn't just come out and spray and say, "We'll be back." They actually gave me information and answered all the questions that I have. So, I would definitely recommend Orkin to anybody.

We have been off and on with Orkin for about five years. We reach out by phone and they're always polite, very helpful and try to get us in as quick as possible. We love the man that comes and does our pest control. His name is chase and he is wonderful. He's very friendly, kind and does the best to get us where we need to be with our pest control. He goes above and beyond for us.