Orkin Pest Control Reviews

Hello Jeff! Thank you for sharing your wonderful experience with us. We're thrilled to hear that our team thoroughly addressed your concerns and provided helpful solutions to your issues. Ensuring our customers feel supported and satisfied is our top priority, and it's great to know we met your expectations. We appreciate your feedback and look forward to continuing to serve you with the same dedication and care.

Hi Alescha, thank you for sharing your experience. We sincerely apologize for the distressing situation you faced during our service visit. It is not our intention to cause any undue concern or to provide anything less than professional and respectful service. We understand the gravity of the incident involving Adult Protective Services and your feelings around how the situation was handled. It’s important to us that each customer's concerns are addressed thoroughly and respectfully, and we regret that this was not your experience. We would like to resolve this matter promptly and ensure that any recurring issues are addressed. We appreciate your feedback and the opportunity to make things right.

Hi Mark! Thank you for sharing your experience with us! We're thrilled to hear Sarah provided such courageous service. It’s important to us that your yellowjacket issue is fully resolved, and we’re here to help. Thank you for choosing Orkin, and we look forward to assisting you further.

Hi Lenora! Thank you for sharing your experience and for recommending Orkin to others! We're thrilled to hear that you've had a positive first year with us and that our team has been responsive when you've needed additional service. We appreciate your patience and understanding as pest issues can sometimes take time and multiple treatments to fully resolve. It's great to know that our technicians returned promptly to address your concerns and that you're already seeing progress. Our goal is to work alongside you to achieve the best possible results, and ongoing service plays an important role in long-term pest prevention and control. Thank you for choosing Orkin and for your confidence in our team. We truly value your trust and your referrals, and we look forward to continuing to provide you with the excellent service you deserve!

Hello Cori! Thank you for your kind feedback! We're thrilled to hear that you're very happy with the service you received. Knowing that you would recommend us to your friends is one of the highest compliments we can receive. We truly appreciate your trust in Orkin and your willingness to share your positive experience. Thank you for choosing us, and we look forward to continuing to serve your pest control needs!

Hello Susan. Thank you for your kind feedback! We're delighted to hear that your technician did a great job and took the time to explain everything clearly. Providing effective service and ensuring our customers feel informed and confident are top priorities for our team. We truly appreciate your support and thank you for choosing Orkin!

Hi Leeanna. Thank you for your wonderful feedback! We're so glad to hear that you received a fast response and that your technician was caring, polite, and thorough in explaining everything. We believe clear communication and exceptional customer service are just as important as effective pest control, so it's great to know we delivered on both. We truly appreciate your kind words and thank you for choosing Orkin!

Hi Wendy! Thank you so much for your kind words and recommendation! We are truly grateful for your trust and support. Knowing that you've had a positive experience with our service means a great deal to our team. Providing exceptional care and peace of mind for our customers is always our goal, and we're honored that you would recommend us to others. Thank you for choosing Orkin!

Hi Barbara! Thank you for sharing your experience! We're delighted to hear that Antonio provided conscientious, knowledgeable, and professional service. Taking the time to offer helpful recommendations is an important part of ensuring long-term pest protection, and we're glad you found his guidance valuable. We'll be sure to share your kind words with Antonio and the team. Thank you for choosing Orkin and for taking the time to recognize the excellent service you received!

Hello Rose. Thank you for sharing your experience with us. We appreciate the opportunity to provide treatment for your home and are pleased to hear that you felt our team did a good job overall. We sincerely apologize for the damage that occurred during the service and are glad we were able to repair and replace the affected items. Your understanding and feedback mean a great deal to us. Thank you for choosing Orkin, and we look forward to continuing to serve your pest control needs.

Hi Michael. Thank you for your feedback! We're happy to hear that your technician quickly and efficiently resolved the issue. Providing prompt, effective service is always our goal, and it's rewarding to know we met your expectations. We truly appreciate your trust in Orkin and thank you for taking the time to share your experience!

Hi Linda! Thank you for sharing your experience! We're glad we could successfully eliminate the yellow jacket nest and safely remove it afterward. It's wonderful to hear that you appreciated our team's work and follow-up throughout the process. We also appreciate your feedback regarding the photo of the nest, and we'll certainly keep that in mind as we continue working to enhance the customer experience. Thank you for choosing Orkin and for taking the time to recognize our team's efforts!

Hi Raymond. Thank you for taking the time to share your experience! We're pleased to hear that your technician was knowledgeable and helpful in addressing your situation. Providing expert guidance and effective solutions is what we strive for, and it's wonderful to know that you felt supported throughout the process. We truly appreciate your feedback and your trust in Orkin!

Hello Markendya! Thank you for your kind words! We're so pleased to hear that Matt provided efficient, knowledgeable service and made the scheduling process easy and pleasant. Delivering exceptional customer care and convenience is important to us, and it's wonderful to know Matt's friendly approach made a positive impact on your experience. We truly appreciate your feedback and your trust in Orkin!

Hello Tony! Thank you for your wonderful feedback! We're delighted to hear that Adrian made such a positive impression. His knowledge, friendly demeanor, and professionalism are qualities we take great pride in, and we'll be sure to share your kind words with him. We truly appreciate your trust in Orkin and thank you for taking the time to recognize the great service you received!

Hi Arun! Thank you for your kind feedback! We're thrilled to hear that our technicians and office staff have provided responsive and diligent service. Our team works hard to ensure every customer receives the support and attention they deserve, and it's wonderful to know that effort has made a positive impact on your experience. We truly appreciate your trust in Orkin and look forward to continuing to serve you!

Hello Bobbie. Thank you for taking the time to share your experience! We're delighted to hear that you were happy with the service and that your pest concerns were resolved. Providing effective solutions and excellent customer care is always our goal, and your feedback means a great deal to our team. We truly appreciate your trust in Orkin and look forward to serving you again whenever you need us.

Hello Jonathan. Thank you for bringing this to our attention. We are truly sorry to hear about your experience and understand why you would be so disappointed. The issues you described, including incomplete sealing work, multiple return visits to address missed areas, the condition in which your garage was left, and the inconvenience of food spoilage, fall far short of the level of service and professionalism we strive to provide. We sincerely apologize for the frustration and disruption this caused. Your home should have been treated with care and respect throughout the project, and we regret that this was not your experience. We appreciate you acknowledging that our leadership team made efforts to address some of the concerns, but we understand that repeated corrections do not undo the inconvenience and dissatisfaction you experienced. Thank you for taking the time to provide such detailed feedback. We value the opportunity to learn from this experience and work toward restoring confidence in our service.

Hello Andrew! Thank you for taking the time to share your experience! We're thrilled to hear that our preventative maintenance services have helped address your ant concerns and provide peace of mind for your home. It's especially wonderful to hear your kind words about Jordan. We are proud to have dedicated professionals like him on our team. Even brief interactions can leave a lasting impression, and we're glad his reliability, expertise, and commitment to serving your neighborhood have made such a positive impact. We truly appreciate your continued confidence in our team and look forward to keeping your home protected for years to come!

Hi Christine! Thank you for taking the time to share your experience with our Leland team. We're delighted to hear that James provided professional, prompt service and took the time to thoroughly explain the treatment process. Delivering excellent customer service and ensuring our customers feel informed and confident in the services we provide are priorities for our team. We truly appreciate your kind words and recognition of James's efforts. Thank you for choosing Orkin, and we look forward to continuing to serve your pest control needs.

Hello Grace. Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced with scheduling and communication. We understand how important it is to have service appointments available when you are home, and we're sorry that we did not meet your expectations in that regard. We also understand your concerns about providing access to your property while you're away and appreciate you sharing that perspective. We are grateful to hear that your technician provided helpful, professional service and made a positive impression during your visit. Your comments regarding appointment availability and payment-related calls are valuable and will be shared with the appropriate teams as we continually work to improve the customer experience. Thank you for recognizing your technician's efforts and for giving us the opportunity to serve you. We appreciate your honest feedback and the chance to do better.

Hello Dealva. Thank you for sharing your experience and for choosing Orkin. We're pleased to hear that your technician has been able to effectively address your pest concerns and provide the dependable service you deserve. Our team is committed to listening to our customers, understanding their needs, and delivering solutions that make a difference. Your recommendation means a great deal to us. We appreciate your trust in Orkin and are grateful for the opportunity to help keep your home protected. Thank you for your kind words and for taking the time to recognize the efforts of our team.

Hi Deborah, thank you for sharing your experience! We're delighted to hear that you were happy with the process. Keeping your space pest-free is our top priority, and we're committed to ensuring that it stays that way. Your positive feedback means a lot to us, and we're here to assist with any future needs. Thank you for trusting us, and we look forward to serving you again!

Hello Candace! Thank you for sharing your positive experience with Orkin. We are delighted to hear that our team has consistently provided professional and thorough service over the years, and that your decision to return to us has been reaffirmed with successful pest control. We appreciate your continued trust and are grateful for the opportunity to help maintain a pest-free environment in your home. Thank you for choosing Orkin, and we look forward to continuing to serve you in the future!

Hi Arleen, we appreciate you taking the time to share your experience with us. We understand how frustrating it can be to continue dealing with ants despite multiple treatments. It's important to us that you feel confident and comfortable in your home, and we genuinely apologize for the inconvenience this ongoing issue has caused. Rest assured, we are committed to finding a solution. We will follow up with your technician to discuss the possibility of using bait traps, as well as adjusting the treatment strategy to better address the problem. Your satisfaction is our priority, and we're here to ensure that your next service truly addresses your concerns. Thank you for trusting us with your pest control needs.

Hello Diane! Thank you for sharing your positive feedback. We are delighted to hear that the gentlemen who visited your home provided professional and informative service. We strive to ensure that every customer receives knowledgeable and courteous assistance, and it’s rewarding to hear we met your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

Hi Ameila! Thank you for your wonderful feedback! We're thrilled to hear that you received excellent, efficient service. Taking the time to explain the treatment process and ensure our customers understand what's being done is an important part of the experience we strive to provide. We're glad your technician delivered both outstanding service and clear communication. Thank you for choosing Orkin and for sharing your experience. We truly appreciate your trust and support!

Hi Charles. Thank you for your kind feedback! We truly appreciate your recognition of our team's reliability and commitment to providing timely service. Consistent, dependable visits are an important part of helping protect your property, and we're pleased to know we've met your expectations. Thank you for trusting Orkin with your pest control needs. We value your business and look forward to continuing to serve you for years to come!

Hi Jodie. Thank you for your kind words! We're so pleased to hear that your technician provided such a friendly, professional, and knowledgeable experience. Taking the time to answer questions and ensure our customers feel confident and informed is something we value greatly. While we're sorry you don't recall his name, we're grateful you took the time to recognize the outstanding service he provided. Thank you for choosing Orkin and for sharing your experience. We truly appreciate your trust and support!

Hi Cynthia. Thank you for taking the time to share your feedback. We sincerely apologize that your follow-up service did not meet the expectations set by your initial visit. We understand how frustrating it is to continue seeing bee activity after treatment, especially when you clearly pointed out the areas of concern and were hoping for a more comprehensive resolution. We're sorry to hear that you felt your concerns were not fully addressed during the follow-up appointment. We understand your disappointment regarding the treatment approach and the difficulty in accessing the area near your upper-floor window. Our goal is always to provide thorough service and clear communication, and we regret that your experience left you feeling dissatisfied. We truly appreciate your honest feedback, as it helps us better understand where we can improve. While we're glad your first visit was a positive experience, we're sorry that the follow-up did not provide the same level of confidence and satisfaction. Thank you for bringing these concerns to our attention and for giving us the opportunity to serve you.

Hello Charlene. Thank you for your wonderful feedback! We're thrilled to hear that Ashley provided such a thorough and informative service experience. Taking the time to explain the treatment process, address areas of concern, and educate our customers about the specific pests they're dealing with is an important part of the service we strive to provide. We're especially glad that Ashley was able to share helpful information about German roaches and give you greater confidence in the treatment plan. Thank you for choosing Orkin and for taking the time to recognize Ashley's hard work. We truly appreciate your trust and are grateful for the opportunity to help protect your home.

Hello Cheryl. Thank you for sharing your experience! We're delighted to hear that Eric responded promptly and took the time to answer all of your questions. Providing helpful, timely support is an important part of delivering the service our customers deserve, and we're glad Eric continues to make a positive impression. Your kind words mean a great deal to us, and we're grateful to know that your experience with Orkin has been a positive one. Thank you for choosing Orkin and for trusting us with your pest control needs!

Hello Zoha. Thank you for your wonderful feedback! We're delighted to hear that Alex provided such a thorough and informative service experience. Taking the time to explain pest activity, answer questions, and carefully inspect every area of concern is an important part of the service we strive to deliver. We're especially glad that his attention to detail and proactive treatment of the ant colonies gave you added peace of mind. Thank you for choosing Orkin and for recognizing Alex's hard work. We truly appreciate your trust and look forward to continuing to protect your home!

Hello Chasity. Thank you for sharing your experience and for choosing Orkin to help address your ant concerns. We're delighted to hear that your technician provided friendly, professional service and that you've already started seeing positive results. Pest management can take time, and it's encouraging to know the treatment is working to reduce the activity you were experiencing. We truly appreciate your trust in our team and your recognition of the value of our services. Helping our customers regain peace of mind is our goal, and we're grateful for the opportunity to assist you. Thank you for your feedback, and we look forward to continuing to keep your home protected.

Hi Donna. Thank you for your wonderful feedback! We're so glad to hear that Derek has provided such friendly and dependable service. We understand how concerning a wasp problem can be, especially when allergies are involved, and we're pleased that our team was able to respond quickly and help give you peace of mind. Your kind words about Derek and our company mean a great deal to us. Thank you for trusting Orkin with your pest control needs and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to serve you!

Hello Lori! Thank you for your wonderful feedback! We're thrilled to hear that Melvin made such a positive impression. Taking the time to understand each customer's unique needs, provide detailed service, and clearly explain the treatment process are all qualities we value, and we're glad Melvin delivered such an exceptional experience. We'll be sure to share your kind words with him. Thank you for trusting Orkin with your home and for recognizing Melvin's dedication and professionalism. We truly appreciate your support and are honored to serve you!

Hello Camilla, Thank you for your kind review! We're delighted to hear that our technicians provided such friendly, thorough service and took the time to share helpful tips for keeping pests out of your home. We believe that educating our customers is just as important as treating the problem, so it's wonderful to know you found their guidance valuable. We're also glad that our treatment approach helped give you peace of mind for both your family and your pets. Thank you for trusting Orkin with your home and for taking the time to share your experience. We truly appreciate your support and look forward to serving you in the future!

Hello Diana. Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment you've experienced. We understand why you would feel let down after investing in a service and not receiving the follow-up communication or level of resolution you expected. We’re especially sorry to hear that you were left with questions about the value of the service provided and that you did not receive an update regarding the rodent bait station you requested. Clear communication and thorough service are essential to earning our customers’ trust, and we regret that we fell short in your experience. We understand how frustrating it can be to feel that your concerns were not fully addressed, particularly when dealing with a potential rodent issue in your home. Your feedback regarding the service performed, the follow-up process, and the lack of communication is appreciated and will be taken seriously as we work to improve our customer experience. Thank you for bringing these concerns to our attention. While we're sorry we did not meet your expectations, we truly appreciate the opportunity to learn from your feedback and the chance to serve you.

Hi Bruce! Thank you for your wonderful feedback! We're honored by your kind words and thrilled to hear about the exceptional service Tom (TR) has provided. His knowledge, professionalism, and commitment to helping customers understand their treatment options are qualities we value deeply, and we're glad they've made such a positive impact on your experience. It's especially meaningful to hear that his courteous service, flexibility, and reliability have earned him the title of an Orkin "friend." We truly appreciate your trust in Orkin and are grateful for the opportunity to serve you. We'll be sure to share your recognition with TR!

Hello Agnes. Thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment you've encountered. We understand how stressful and disruptive a mouse problem can be, and we regret that your experience did not meet the level of service and resolution you expected from Orkin. We are sorry to hear that you felt your concerns were not fully addressed and that you were left having to take additional measures on your own. Our goal is always to provide thorough inspections and effective solutions that give our customers confidence and peace of mind, and we understand why you would be disappointed when those expectations were not met. We truly appreciate your candid feedback, as it helps us identify opportunities to improve both our service and customer experience. While we're disappointed to learn that we did not earn your recommendation, we're grateful you brought these concerns to our attention.