Orkin Pest Control

Orkin Pest Control

Orkin Pest Control
4.8(1,624)

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating4.8 out of 5
See all 1,624 reviews

About Orkin Pest Control

Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.

Pros & Cons

Pros

  • Free estimate
  • Integrated pest management
  • Residential and commercial services
  • 30-day money-back guarantee

Cons

  • Limited pricing information
  • Not available in AK, WY, SD

Bottom Line

With over 120 years in business, Orkin is one of the most well-known pest control brands. The company features highly trained technicians and customer-friendly guarantees. Contact Orkin for a free consultation.

Orkin Pest Control Reviews

ConsumerAffairs has collected 1,624 reviews and 310 ratings.

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
Any
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

2 featured reviews
How do I know I can trust these reviews about Orkin?
  • 4,306,858 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 2 Reviews 5 - 35
Verified purchase
Customer ServiceStaff

Reviewed Sept. 1, 2023

I've had numerous pest control companies over the years in my various homes. Orkin is by far and away the best company I've ever dealt with. Their people are service-oriented. Companies in South Florida are notorious for making people wait days until they get serviced. Orkin is far superior in terms of customer service. The tech that services my house is a very nice guy. We live in an area near a freshwater lake so there are a lot of critters. He goes out of his way to make sure that our home is protected. If I called, sometimes he diverts out of an activity he's been doing to come to our home to make sure that the job is done just the way he wants it. I can't ask for better service.

At the beginning of COVID, I had a new roof put on my home. Part of the reason that we had to have a new roof was because we had a termite infestation. They treated that prior to the roof being replaced. The techs said to me, "Mister Abraham, when they're replacing the roof, before they close it, call us and we'll have one of our guys treat it from the top. That way everything is covered." I called them last minute because I can't control the roofing company. They wanna do their job and get out of there, especially with weather coming. Orkin sent a team of guys over 'cause they had promised to do that for me. I have nothing but praise and confidence for Orkin, especially the people that have been treating my home recently. They do a great job.

Thanks for your vote! Report
Verified purchase
Staff

Reviewed Sept. 1, 2023

I chose Orkin for my pest control needs. They have given me total peace of mind, a dependable, thorough, perfect service all-around. I recommend Orkin for any pest control and maintenance needs for the home. They arrive when they say they will, they make sure every nook and cranny is checked, and I cannot tell you what a relief it is to have this confidence back. Orkin is the one to choose! Thank you Orkin!

Thanks for your vote! Report
Verified purchase
Customer ServiceStaff

Reviewed Sept. 1, 2023

The best part of the service is it is highly effective and the bonus is how easy it was to sign up and obtain pest control service. Also, I get email and text notifications as to what day the pest control technician will be arriving which makes the servicing of my home convenient and worry free. Great customer service should I need to call for any reason and the technician is always professional and courteous. I have used other pest control companies previously and now I realize that I have the best service and would not use any other pest control company to service my home.

Thanks for your vote! Report
Verified purchase

Reviewed Aug. 31, 2023

Jacob does a great job, attention to detail is excellent and timeliness. We have had NO Carpenter Bees since he started exterior treatment. Mosquitos also under control. Tried other services prior to Orkin. The others did not offer the full range of services that Orkin does. Very pleased with Orkin Services.

Thanks for your vote! Report
Verified purchase
Customer ServicePunctuality & Speed

Reviewed Aug. 31, 2023

Rudy is always on time, pleasant, personable, engaging, listens to my concerns, and does a good job. But I don't get ecstatic over pest control. I don't get ecstatic over house cleaning. It's something that needs to be done, and I feel good if it gets done well.

Thanks for your vote! Report
Verified purchase
Staff

Reviewed Aug. 31, 2023

The men that spray are very helpful and know what they are doing. They make me feel better about bugs and my life easier. I was trying to kill the bugs myself but it didn't work. Now just sit back and someone else does the work. Thank you Orkin. I told people how friendly you are and you help with the sprays.

Thanks for your vote! Report
Verified purchase
Staff

Reviewed Aug. 31, 2023

Patricia is a wonderful person that knows what she needs to do. She has a fantastic personality, is always friendly and knows her job well. Glad to have her for our Orkin person!! We enjoy when Patricia comes because of her great smile and knowing her job well. We will be glad to recommend her for her wonderful personality and great job performances at every time.

Thanks for your vote! Report
Verified purchase
Customer ServiceStaff

Reviewed Aug. 31, 2023

I have been with Orkin since I purchase my home in 2014. Ever since then I have always received professional service from their Technicians. Every two months, they come by to treat my home as a preventive measure, and each time, they explain to me what they are doing and answer any questions or concerns I may have.

Thanks for your vote! Report
Verified purchase
Customer ServiceStaff

Reviewed Aug. 31, 2023

My representative always does a great job. Professional, respectful and attentive. The mosquito treatment has been phenomenal this year. He is always willing to respond to unique needs that may present themselves inside the home or out in the yard. Besides that he is very careful with the pets and makes sure they stay safe during his visit.

Thanks for your vote! Report
Verified purchase
Punctuality & SpeedStaff

Reviewed Aug. 31, 2023

Chris from Orkin in Fort Worth is our technician, and he is always punctual, friendly, and thorough. My husband and I really appreciate Chris’s work, and we would love to give him a good recommendation. Chris does great work! Please give that man a great big raise! We love Chris’s work and upbeat attitude!

Thanks for your vote! Report
Verified purchase
PricePunctuality & SpeedStaff

Reviewed Aug. 31, 2023

I use Orkin's services because it really works. The tech is very thorough. Also, he works with your schedule. I would recommend orkin to anyone who has pest problems. One more thing they also spray for mosquito. I love their services and products, because they are also safe for your pets. The price is very good. Take the time to call and see for yourself. Orkin is the way to go.

Thanks for your vote! Report
Verified purchase
Staff

Reviewed Aug. 30, 2023

Yes, when our rep comes out, he's providing service! You would think that exterminating pest wouldn't be a service business. But it is! And it's always been great. I love getting a text after the work is completed. Our guy Robert is a great communicator! And yes, a good exterminator too!

Thanks for your vote! Report
Verified purchase
PricePunctuality & Speed

Reviewed Aug. 30, 2023

Orkin Pest Control comes out every two months and they call it the Home Defense package. They spray outside, inside, and it's for any type of bug, like roaches and silverfish. It's to make sure that nothing could get in my house, and if it did, it would die. I paid that package so I wouldn't see anything but I've been starting to see some stuff. I know depending on the season you could see a bit, but I had to take my own measures. So, I pay 100 bucks every other month, but I still have to go to the store and spend 30 bucks buying supplies, doing things myself.

I had the same tech, Cody, for a year, and a new guy showed up. And it was Cody's last visit and the first visit from the new guy, which they sprayed a lot of the chemical. But it's not working as good as it did. For the whole year, I haven't had any issues. To get a service for a year and know what it can do, I don't care if it's breeding season or whatever, for a whole year to not see it hardly anything, and the last four months I would see some things. It's not as effective. But with today's economy, 100 bucks every two months to have someone come, and they come from 20 minutes away to service my house, that's not a bad price. They also do it fast. Definitely a good price.

Thanks for your vote! Report
Verified purchase
Customer ServiceStaff

Reviewed Aug. 30, 2023

My last service call was great. Earlier this year I had an ongoing issue with Orkin that had been going on for months. I was able to speak to Michael **, one of the District Area managers, and he resolved my issue. A technician, Christian, came to my house and did an outstanding job.

Thanks for your vote! Report
Verified purchase
Staff

Reviewed Aug. 30, 2023

My Orkin serviceman, Steven, knows what he’s doing and remembers issues relevant to my home. He has been excellent in ridding my home of ants and educating me on any problems that may. Be prevalent in our neighborhood. I haven’t seen any other kinds of creatures in my home since I began my contact with Orkin. I’ve never had such a successful.

Thanks for your vote! Report
Verified purchase
Staff

Reviewed Aug. 30, 2023

We have been pleased with the thoroughness and professionalism of our technician. Jimmy ** is an excellent representative for Orkin. I was an Orkin client for approximately 20 years while living in Texas. I was pleased with the service there but a high bar was set by that technician. Jimmy ** certainly stands up to those high standards.

Thanks for your vote! Report
Verified purchase
Customer ServicePriceStaff

Reviewed Aug. 30, 2023

I called in June to set up service for the above address and was told since I already am an active customer that for the same service I receive at my residence (**, Warsaw) that the fee would be $46.50/month. I told the person I wanted the same monthly service at the both addresses. They came in June, and again in July. However, when I called in August I was told that the service at **, was an every-other-month service and if I wanted it to be monthly it would cost $63 for EACH property. I reluctantly agreed. The customer service lady told me that she would schedule a one time service for Aug 28 from noon to 2 pm and there would be NO charge and that regular MONTHLY service would start in September for both properties at $63/month for EACH property.

On August 28, I sent someone to the ** address to wait on technician. At 1 pm I called office and was told it was cancelled - NOT by me but by YOU. No one contacted me and after several phone calls I was told I gave them the wrong number. HOW and WHY would I give you a wrong number. I've been your customer for several years and my number has been the same the entire time. Long long story short - we had to wait until almost 3 pm for the technician to call us. I have nothing but PRAISES to say about our technician Lucas. He was very apologetic and somewhat frustrated as the "office" had him all over the county that day. Do you people not look at a map when scheduling your drivers? Why would you send someone to Pierceton, then to Nappanee, then back to Claypool. What a waste of gas and time!

To sum it up:

(1) I am very disappointed that I was given the wrong information in June regarding adding another service property to my bill; and

(2) The lack of communication regarding the appoint on Aug 28 - NOT due to me - but due to the lack of effort from your office to contact me regarding the appointment. AND cancelling it without notifying me!!

We will see how September-December goes. IF there is any other miscommunication or lack thereof, I will be forced to cancel my service altogether!

Thanks for your vote! Report
Verified purchase
PricePunctuality & SpeedStaff

Reviewed Aug. 30, 2023

When I found out that I had bed bugs they came in. They heated my home. They sprayed. They checked a couple more times and then I asked him if they could come out every 2 months and they said they have a program for that. So they come out every 2 months and spray because I get bit by spiders and then I end up in the ER. Happened several different times so I have them come out and spray and they still check to make sure there's no bed bugs. I would recommend them to everyone and also if you buy stuff from garage sales make sure there's no bed bugs on them that you can carry into your home. That's just for your information. Also, I would recommend Orkin to everyone. They're the best. They're respectful, they're caring and they get the work done in a timely manner. And the cost is perfect.

Thanks for your vote! Report
Verified purchase
Staff

Reviewed Aug. 30, 2023

I love that it is so convenient. I love the peace of mind— It is amazing. We have not had any problems in the year we have been having Orkin take care of things (and we definitely had problems before that)! And the guys that come out are always so nice.

Thanks for your vote! Report
Verified purchase
Punctuality & Speed

Reviewed Aug. 30, 2023

We have never, had any problems with the service. Techs are always on time and super polite. Can’t ask for much better. It has completely removed many of the critters that we had in the past, mainly the Wood, Roaches that are common in our area. Local office works well with the customers.

Thanks for your vote! Report
Verified purchase
Customer ServiceStaff

Reviewed Aug. 30, 2023

Orkin does service calls automatically every so often, or if I call them, somebody will come out almost immediately. I have the phone number to a gentleman that works for Orkin and he'll listen to my problem and take care of it immediately. I recently had a wasp problem on my deck, and with one application from Orkin, it was taken care of immediately. It was very good, and the tech was very professional, courteous, and clean. I wrote a thank you letter to Orkin to let them know that I was highly satisfied with their service call with the wasps. Their service is outstanding, and I highly recommend the company.

Thanks for your vote! Report
Punctuality & SpeedStaff

Reviewed Aug. 25, 2023

I couldn't be home so I left a note on the door and he left a note back telling me all he has done! I definitely recommend them!! They are so nice and does such a great job!! They are very professional and always come when the appointment time comes around!

Thanks for your vote! Report
Customer ServicePrice

Reviewed Aug. 25, 2023

Orkins is way overpriced and once paid, do not expect any feedback or assistance with the same issue you spent your money to resolve and that I was assured of completion. It’s just a question of money. I paid over $600 for removal of unknown critter digging a tunnel to hide under my deck right before leaving for 2 weeks vacation. I was feeling certain that a company like Orkin would complete the job while keeping me informed. The first week while away I received a couple of texts saying that the cages were empty and then silence. I texted the Tech in charge (Jimmy) and he replied that they had removed a raccoon.

I also called another tech involved and he said maybe a Skunk. After returning home and barricading the existing tunnel, I discovered that some animal was digging a new tunnel under my barricade. I tried to reach Jimmy to follow up but was no longer able to reach him. I called the other tech involved and he said he would ask Jimmy to call me. No reply.

I finally called the original inspector and he told me that their job was done but that for an additional $300 they would come and seal the tunnel. Please note that the area needing sealing is 50” long with no other possible point of entry. I am senior citizen and I don’t like spending my money for nothing. I will not recommend Orkin’s services to anyone. The company is too big to be able to work with small issues (for them) like mine without spending an arm and a leg.

Thanks for your vote! Report
Verified purchase
Staff

Reviewed Aug. 19, 2023

It's been fantastic working with Dario. He's super personable. He does what he says he's gonna do. I really appreciate that he lives in my neighborhood. I see him around town with his family. It's been nice. Every now and again, there's a little pest activity. But it's significantly decreased since having the service.

Thanks for your vote! Report
Verified purchase
Staff

Reviewed Aug. 18, 2023

I have been with Orkin for over 2 years, They do not have new employees all the time so I always get the same tech (Justin) who has gotten to know our property and does a fantastic job, I hear other people complain about certain bugs at certain times of the year, but not me...Thank you Orkin!!!

Thanks for your vote! Report
Verified purchase
Price

Reviewed Aug. 17, 2023

Orkin always does a great job and they're very thorough. They spray the inside and outside and they use the fogger all around the house. Also, they come out if I need to have them come out again. Never ever does it feel like it's a hassle when I ask them to do that. The tech, Chad, has been amazing and always goes above and beyond. He came out here an extra time for me once. Orkin is very affordable and I'm very happy with the service and what I'm paying.

Thanks for your vote! Report
Verified purchase
Customer ServicePunctuality & SpeedStaff

Reviewed Aug. 17, 2023

Very professional representative. He was knowledgeable, courteous and efficient. Service was excellent and successful. I would highly recommend Orkin as a reputable and reliable company that is customer service friendly, timely and effective. We've used their services for many years with great success. We live in a wooded area, so this service is critical for us.

Thanks for your vote! Report
Verified purchase
Punctuality & SpeedStaff

Reviewed Aug. 17, 2023

Izzy was on time and did a great job. If not for Orkin pests would have eaten my house. GO ORKIN! Orkin always reminds when a visit is imminent and sends text alerts and emails as they get closer. Their workers are always very professional and offer updates and info on other services that are available.

Thanks for your vote! Report
Verified purchase
Staff

Reviewed Aug. 17, 2023

I have noticed a lot of the spray on the floors. Usually the spray is under the cabinet overhang or on the baseboard of the wall. It's not a big deal, but next time I am going to ask the service rep to try not to spray the floor.

Thanks for your vote! Report
Verified purchase
Customer ServicePunctuality & SpeedStaff

Reviewed Aug. 17, 2023

Very pleased as always, the gentleman was very courteous, and on point. He was on time, called when he arrived. I was notified of the day of my service, then I was called when in my driveway, and offered to sit in the truck until I got my pets put up or he said he could come back.

Thanks for your vote! Report
Loading more reviews...

Orkin Pest Control Company Information

Company Name:
Orkin
Year Founded:
1901
Address:
2170 Piedmont Rd. NE
City:
Atlanta
State/Province:
GA
Postal Code:
30324
Country:
United States
Website:
www.orkin.com