Orkin Pest Control Reviews

We sincerely apologize for the frustration you experienced with your appointment scheduling. We understand how inconvenient and disruptive it can be when appointments are changed without proper notification. Clear and timely communication is essential, and we regret that we fell short of your expectations in this instance. Our goal is to respect your time and provide a seamless experience from scheduling through service. Thank you again for bringing this to our attention. We value your business and appreciate the opportunity to improve.

We value your trust in Orkin and look forward to continuing to provide you with excellent service.

We truly appreciate your kind words and are delighted to hear that Amanda provided you with exceptional service. Her professionalism, expertise, and friendly approach are qualities we value greatly, and it’s rewarding to know she made your visit both informative and stress-free. Taking the time to ensure our customers feel confident and well taken care of is something we strive for on every service. Thank you again for choosing Orkin—we look forward to continuing to provide you with excellent service!

Your kind words and recommendation mean a great deal to us. We’re proud to know that both Orkin and our Sidney, Ohio team have earned your Five-Star rating, and we truly appreciate your trust in our services.

Our team is committed to providing long-lasting protection, and we will continue to monitor and support your home to help ensure your termite issue remains under control.

Thank you again for your feedback.

We appreciate you bringing this to our attention and are truly sorry for the impact this situation had on you.

We truly appreciate your trust in us and look forward to continuing to keep your home comfortable and protected. Thank you for choosing Orkin!

It’s also wonderful to hear that you haven’t had any sightings—we hope it stays that way as well! Thank you again for choosing Orkin and for your kind feedback.

Hi Sarah! Thank you for sharing your experience! We’re glad to hear that we were able to help with your pest concerns both last year and again this year. It’s great to know the process has been easy and that our team has provided a positive experience each time. We truly appreciate your continued trust in Orkin and look forward to being there whenever you need us!

Hello Jen! Thank you for sharing your feedback! We’re so glad to hear that Christopher has consistently provided personable and informative service over the years, he truly sounds like a valued part of your experience. It’s also great to know that our team’s communication and follow-up have been helpful in keeping things convenient for you. We appreciate your honest feedback regarding pricing and understand the importance of finding a service plan that works best for your needs. We’re glad you were able to adjust your frequency to something more comfortable while still maintaining the level of service you expect. Thank you for your continued trust in Orkin, we’re grateful to have you as a customer!

Hello Jesus. Thank you for taking the time to share this feedback. I’m very sorry to hear about your experience and understand how frustrating it must have been to feel that the service did not meet your expectations. What you described, including concerns about the quality of treatment, unresolved pest issues, and especially the billing and withdrawal situation, is not the level of service or transparency we aim to provide. Your experience does not reflect our standards, and we regret the inconvenience and stress this has caused you. We appreciate you recognizing the efforts of the technicians, and we sincerely apologize that the overall service and follow-through did not match that positive interaction. Concerns regarding billing accuracy and unauthorized charges are taken very seriously, and this is something that should be addressed promptly and thoroughly. Thank you again for bringing this to our attention. We truly regret that this was your experience and appreciate the opportunity to learn from your feedback.

Hi Todd! Thank you for sharing your experience! We’re so glad to hear that you’re happy with our service and that your most recent visit went smoothly. It’s great to know your technician took the time to listen and follow through on exactly what you discussed. We’re also pleased our team was able to quickly resolve the account details for you and your daughter. We truly appreciate your recommendation and your trust in Orkin!

Hello Pedro! Thank you for choosing Orkin and for sharing your experience! We’re glad to hear you’re already noticing a difference after your initial preventive treatment. Taking proactive steps is a great way to stay ahead of pest concerns, and it’s wonderful to know our service is making a positive impact. We truly appreciate your trust in Orkin and look forward to continuing to support your home.

Hello Michael. Thank you for your kind feedback! We’re so glad to hear that you’ve had such a positive experience with our service. It’s great to know that your technician has been accommodating, efficient, and professional, and that you’ve seen a noticeable improvement in your pest situation. We truly appreciate your trust in Orkin and your recognition of our team’s efforts to get the job done right.

Hello Jacob. We’re very sorry to hear about your experience, and we sincerely apologize for the frustration this has caused. This is not the level of workmanship or service we strive to provide, and we understand your disappointment, especially given the investment involved. Your concerns regarding the quality of the work and pricing are taken very seriously. We hold our teams to high standards, and what you’ve described falls short of those expectations. We appreciate you bringing this to our attention, as it allows us the opportunity to address the situation and make things right. Thank you for your feedback, it’s invaluable in helping us improve and better serve our customers.

Hi Daniel! Thank you for sharing your experience! We’re so glad to hear that your technician provided fast, professional service and took the time to clearly explain the treatment and your agreement. Transparency and communication are so important, and it’s great to know that stood out during your visit. We truly appreciate your trust in Orkin and are grateful for the opportunity to help with your ant concerns!

Hello Melody! Thank you for your kind feedback. We’re so glad to hear that you’ve had a positive experience with both our customer service team and technicians. It means a lot to know that everything has been running smoothly and meeting your expectations. We truly appreciate your trust in Orkin and look forward to continuing to provide you with dependable, quality service.

Hi Becky! Thank you for taking the time to share your experience. We’re so glad to hear that Jason made such a positive impression and delivered excellent service. It’s great to know that the convenience of scheduling and the effectiveness of your treatments, especially for spiders, have made things easier for you. We truly appreciate your kind words about our team and your trust in Orkin. We look forward to continuing to provide you with service you can rely on!

Hello Kristan. Thank you for taking the time to share your experience. I’m truly sorry for the frustration and disappointment you’ve felt, especially after being a long-term customer. That’s certainly not the experience we want for you. We understand your concerns regarding both the recurring issue and the pricing provided for exclusion work. Rodent control can sometimes require a different approach than routine spray services and addressing entry points is often a critical next step. That said, we never want you to feel caught off guard or question the value of a recommendation. Pricing can vary depending on a number of different factors, but you deserve a clear, transparent explanation of what’s being proposed and why. We also sincerely regret if it felt like this solution wasn’t discussed sooner. Our goal is always to provide honest, proactive guidance so you can make informed decisions. We’re truly sorry for the frustration this situation has caused and for falling short of your expectations. We sincerely appreciate you bringing these concerns to our attention and for giving us the opportunity to work with you to address and resolve these issues. Your trust is important to us, and we are committed to making this right.

Hello George. Thank you for sharing your experience with Orkin. We’re truly grateful for your kind feedback and recommendation. It’s great to hear that our technicians have been punctual, thorough, and effective in helping reduce your ant concerns. We also appreciate your understanding that pest activity can vary with the seasons, and we’re glad to know you’re satisfied with the service you’ve received so far. We value your trust in us and look forward to continuing to support your home.

Hi Sandy! Thank you for choosing Orkin and for sharing your experience! We’re so glad you gave us a call and that our team was able to provide accommodating scheduling, professional service, and clear communication throughout your termite inspection and preventative treatment. It’s great to hear you’ve already seen a difference with no pest activity, providing that peace of mind is exactly what we strive for. We also appreciate your honest feedback regarding pricing, and we’re grateful you still found value in the quality of service you received. Thank you for trusting us to protect your home, we truly appreciate the opportunity to serve you!

Hello Roberto. Thank you for sharing your feedback, we truly appreciate you choosing Orkin. We’re glad to hear your initial service met your expectations, but we’re very sorry to learn about your recent experience. What you described is not the level of professionalism or courtesy we expect from our team, especially when interacting with you and your family. Your feedback is important to us, and we take concerns like this seriously as we work to ensure every visit reflects the respect and service our customers deserve. We sincerely appreciate you bringing this to our attention and for giving us the opportunity to serve you.

Hi Kevin! Thank you for choosing Orkin and for sharing your experience! We’re honored you felt confident trusting a nationally recognized team, and we’re glad to hear your service has been consistently reliable. It’s great to know scheduling has been smooth and that our technicians have continued to provide quality service. We truly appreciate your feedback and the opportunity to serve you!

Hello Cherie. Thank you so much for your thoughtful review and for choosing Orkin again, we truly appreciate your continued trust in us! We’re glad to hear your technician made a positive impression and took the time to be informative, courteous, and thorough, even while covering an unfamiliar route. It’s great to know our communication and scheduling have been convenient for you as well. We’re especially grateful to support your home and family, including keeping your space safe with your dog in mind. Thank you for sharing your experience and for allowing us to help with your pest control needs throughout the year.

Hello Renee. Thank you for taking the time to share your feedback. I’m truly sorry to hear about the confusion around your billing and the lack of communication you experienced—that is not the level of service we want for our customers. We do appreciate you recognizing the work of your technicians, and we’re glad they made a positive impression. At the same time, your concerns regarding our administrative and customer service experience are taken very seriously. We understand how important clear communication and consistency are, and we regret that we fell short in this area. Your feedback helps us to continue to improve moving forward.

Hello Ada! Thank you for choosing Orkin and for being a valued customer! We’re glad to hear your routine service has been consistent and that our technicians have made a great impression. We truly appreciate your support and look forward to continuing to serve you!

Hi Greg! Thank you for taking the time to share your experience with us! We truly appreciate your feedback and are glad to hear that your service has been smooth and reliable. It means a lot to know our team is keeping you informed and meeting your expectations.

Hello Jesse. We appreciate you sharing your experience and for giving Orkin the opportunity to assist with your pest concerns. It’s great to hear that our team was responsive from the start and that your ant issue has been successfully resolved. We’re glad our technicians made a positive impression with their knowledge and efficiency, and that scheduling your recent follow-up was quick and convenient. At the same time, we understand how frustrating it can be to still have wasp activity, and we’re committed to continuing to address that concern until it’s fully under control.