
United Regions Van Lines Reviews
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About United Regions Van Lines
United Regions Van Lines specializes in long-distance and cross-country moves and has experience with residential, commercial and corporate relocations. The company has a fleet of trucks registered with the Federal Motor Carrier Safety Administration (FMCSA). United Regions Van Lines has provided services for over 12,500 moves in the U.S.
Visit unitedregionsvanlines.com- Easy booking process
- Multiple packing options
- Dedicated moving coordinator
- No local moves
- No international moves
United Regions Van Lines Reviews
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Reviewed Jan. 23, 2025
This was the best moving experience I ever encountered were the best. They got us moved quickly out of our apartment and unloaded quickly at our new home. They were the most efficient movers I have ever had in my moving experience and made this move so easy and not stressful. I will highly recommend this company to people I know when they are in an need of a moving company.
Reviewed Jan. 22, 2025
My movers were incredible! They were timely and super efficient with the move. They kept up good communication about asking where to put things and even had some friendly conversation! I would definitely recommend this moving company.
Reviewed Jan. 21, 2025
I was so thankful for the 3 men who came to move my things! They were great and knew exactly what to do! I can’t remember their names but they came on time and were done by 4pm. They took great care of my things and whatever I asked them to do, they did with no issue! Thank you guys so very much!
Reviewed Jan. 20, 2025
The moving process had its challenges. The team was friendly and worked efficiently, but a scheduling error delayed the start by two hours. Most of my belongings arrived safely, though one box was damaged. Customer service was responsive and provided compensation, but the experience could have been smoother.
Reviewed Jan. 20, 2025
We live way out in the countryside, and I worried about the truck handling our narrow, winding roads. But the driver was amazing and backed right up to the house like pro. Country moves are no problem for them! Reliable and efficient throughout the entire process.
Reviewed Jan. 20, 2025
First time using United Regions Van Lines. Move being done in 2 parts. Received a call 30 min. prior to arrival and the truck arrived on time. The movers worked hard in the 90 degree heat with some storms popping up. They worked swiftly and efficiently. They also moved some items to the curb for me for disposal. Their goal was that I was happy with the end result. Could not ask for better customer service.
Reviewed Jan. 17, 2025
Had to make two stops—one at my storage unit and one at the new house—and the movers didn’t miss a beat. Everything stayed organized, and nothing got left behind. Exceptional teamwork, and genuine care for their clients.
Reviewed Jan. 17, 2025
Moving from WA to WI with this company was the best decision I made! They remembered to ask if I needed extra stops for my plants (which I totally forgot about). My monstera made it in one piece—that’s all you need to know!
Reviewed Jan. 17, 2025
We hired them for an office relocation, and wow, they’re efficient! They labeled everything to make sure the desks, monitors, and the breakroom snacks ended up in the right spots. One guy took extra care with the espresso machine because he’s a coffee guy himself. Moving an office full of people could’ve been a nightmare, but it felt like a team effort with these movers.
Reviewed Jan. 16, 2025
Couldn’t be prouder of my decision of hiring United Regions Van Lines movers! They were skilled at packing and made sure to wrap all my items in several layers of solid packing material. What was even more praiseworthy was their approach towards labeling. The 3 of them used personalized labels and plastered them onto the outer parts of the boxes and cartons. Each label entailed the contents inside them and also stated the rooms designated for their placement at the new place. The unloading and unpacking processes were painless because of the convenience of it all!
Reviewed Jan. 15, 2025
My garage items, from tools to bicycles were loaded. They made sense of the chaos I’d been avoiding for months. Impressed me most was their dedication to customer satisfaction. Arrived on time with great attitudes.
Reviewed Jan. 14, 2025
I can’t handle stress well, and moving usually sends me over the edge. But their calm, upbeat demeanor rubbed off on me. They cracked jokes, put on some music, and generally made the day less tense. It felt like I had friends helping me out instead of random strangers. That personal touch is huge in my book.
Reviewed Jan. 13, 2025
The most surprising part was how they took time to explain the process to me, from wrapping items to stacking them in the vehicle. It felt like a mini lesson on safe moving techniques. I appreciated learning those tips, so next time I can pack more effectively. It’s rare to find such openness and education from service providers.
Reviewed Jan. 13, 2025
I’ve moved several times, but this company redefined the meaning of a smooth transition. Their expert movers helped pack my 3-bedroom apartment within hours, and used high-quality materials to ensure nothing was damaged. To add to it, their communication was stellar – I received updates at every step. They even reassembled my furniture upon delivery, and saved me a lot of time. I genuinely can’t recommend them enough for anyone looking for a stress-free move!
Reviewed Jan. 12, 2025
Updated on 01/14/2025: Dear United Regions Van Lines, While I appreciate the effort to respond to my review, your reply only reinforces the lack of transparency and professionalism I experienced during this ordeal. I feel compelled to address the inaccuracies and deflections in your response to ensure that potential customers understand the reality of working with your company.
1. Pricing & Inventory Adjustments. Your response claims the additional charges were due to discrepancies in the inventory and exceeded cubic footage. However, this explanation ignores the inconsistencies and misleading practices of your sales process. I provided my inventory in detail during the initial estimate. If errors occurred, that is a reflection of your internal mismanagement, not mine. Your team’s failure to accurately record and review my inventory during the second call resulted in an unexpected $476 charge, which was not clearly explained at the time. When the movers arrived, the additional charges for exceeding cubic footage—over double the original estimate—felt like a bait-and-switch tactic, regardless of your claim this is “industry standard.” If your estimates are merely placeholders for whatever total you decide to charge later, then they are not estimates at all.
2. Payment Methods & Final Charges. Your statement that payment terms were “clearly outlined in the contract” is misleading: Your salesperson, Connor, specifically assured me twice that I could split the final balance on credit cards. This false assurance is why I chose your company over others. To later demand cash or money orders as the only acceptable payment methods created unnecessary stress and financial strain. This policy was not clearly communicated upfront, and it contradicts the verbal promises made during the sales process.
3. Truck & Moving Crew. Your explanation about rental trucks being used due to “logistical needs” directly contradicts the claims made by your salesperson.
Original Review: DO NOT USE THIS COMPANY! If you’re considering United Regions Van Lines for your move, please think again. My experience with this company was nothing short of a nightmare, filled with lies, broken promises, and skyrocketing costs. Here’s a breakdown of how deceptive and unprofessional they were:
Bait-and-Switch Pricing. Connor, the salesperson, assured us the total cost for our move would not exceed $3,987.17. Imagine our shock when the final balance came to a staggering $10,418.60! This was after we were told our deposit would be $1,406, and we could split the remaining balance between two credit cards—something I verified with Connor not once but twice. Yet, at the last minute, we were told the final payment had to be made in cash or by money order. Unacceptable.
Deceptive Inventory Practices. We completed an over-the-phone inventory estimate, but a follow-up call weeks later revealed discrepancies: missing items and all boxes inaccurately marked as small. Adjusting the inventory added $476 to the cost. Once the movers arrived, they claimed our items exceeded the cubic footage estimate and tacked on an additional $8,558.60, plus $572 for packing materials. At that point, what choice did we have but to pay?
Broken Promises on Trucks and Movers. Connor told us United Regions Van Lines owned their trucks and managed their crews. Another lie. When the movers showed up, they were driving an Enterprise rental truck, not a company-owned vehicle. While the movers themselves were polite, they gave us zero advance notice—calling at 11 am to say they’d arrive between 2 and 4 pm. So much for the promised 24-48 hours’ notice.
Unethical Practices at Delivery. After holding our belongings hostage in a warehouse for 11 days, we were charged another $2,300 for storage and redelivery. We called repeatedly, desperate for updates, but Amanda, the so-called customer service representative, was unhelpful and downright rude. She routinely hung up on us without so much as a goodbye.
The delivery itself was just as disastrous. The movers arrived with no notice that day, damaged our desk, and tried to hide the damage by propping it up backward against a wall. No apology. No accountability.
Abysmal Customer Service. Trying to get answers was like pulling teeth. Amanda provided no follow-up, no solutions, and no basic courtesy. Every interaction left us more frustrated and helpless than before.
The Bottom Line. United Regions Van Lines is a masterclass in deceptive practices, poor communication, and unethical behavior. They will say anything to get your deposit and reservation, only to jack up prices and leave you scrambling. Moving is already stressful—don’t let this company make it a financial and emotional disaster like they did for us. Save yourself the frustration, disappointment, and thousands of dollars. Choose a reputable, transparent moving company.

Reviewed Jan. 10, 2025
If I could give negative -17,000 stars, I would. I had a terrible, extremely frustrating, and disappointing experience with United Regions Van Lines. They breached their contract and engaged in what feels like outright scamming. They gave me an initial quote (around $6,000) that seemed pretty reasonable, and they called to raise the quote by a little over $8,000 then they called to finalize the quote and raised the quote by +$2000, and when they showed up the day of moving the price skyrocketed over $20,000 without any explanation as to why the initial quote was not properly given except that price was based on "cubic feet".
To make matters worse, they charged me 2 deposits upfront, saying it would be for the finalized quote of around $10,000. Not only did they fail to honor their word on moving day saying the deposits now were for "holding the truck" but they didn't even keep the final bill in the ballpark of the final quote of $10,000. They also refused to provide a refund of the deposits after I decided to cancel on moving day due to their shady practices and not agreed upon horrendously overpriced final costs.
Also, their customer service or "quality assurance" people were rude and dismissive when I tried to resolve the issue, they ignored my concerns and refused to take any responsibility for the problems they caused. It felt like they were more interested in scamming their customers than providing an honest and reliable service. I would never recommend United Regions Van Lines to anyone and I highly recommend avoiding them at all costs. Their business practices are dishonest, and they don't care about providing affordable and trustworthy services. Save yourself the headache and money and go with a company that honors their agreements.
Reviewed Jan. 10, 2025
We had a narrow window for our long-distance move, and their moving team delivered! They were punctual and worked swiftly without compromising quality. Their careful planning allowed us to meet our deadlines and get settled before our new jobs began too. We highly recommend them to everyone!
Reviewed Jan. 8, 2025
When I had just 48 hours to pack up my life for a job relocation, I braced for chaos. But thankfully, I reached out to this moving company and their talented crew turned it into a masterclass of efficiency. They arrived with a sense of urgency but never once sacrificed care. They did an amazing job with packing plus each box was labeled so precisely that unpacking after delivery was a literal piece of cake. I couldn’t be more thankful for the quality service I received!
Reviewed Jan. 7, 2025
I had always associated moving with stress, but this company flipped the script. Their team brought a calm and confident energy that turned the process into something I actually enjoyed. They worked efficiently while chatting and joking just enough to make the day go by quickly. The move wrapped up smoothly and this was probably the first time where I didn’t stress out too much. I am thoroughly pleased!
Reviewed Jan. 6, 2025
United Regions Van Lines did an amazing job! Their communication was top-notch. They were flexible and helpful throughout the entire planning process of our move. The moving team itself was fantastic! They worked with impressive speed, finishing the job in under 5 hours for a 2-bedroom house, all while remaining friendly and professional. They reassembled our large entertainment center flawlessly. I would definitely use them again in a heartbeat!
Reviewed Jan. 3, 2025
Kudos to the movers! Not only were they incredible at packing and delivery but they also made sure that both – pickup and drop-off points – were thoroughly clean. They got rid of the rubbish and other discarded materials themselves. We couldn’t be happier about our experience!
Reviewed Jan. 1, 2025
I was worried about my temperamental cat, who hates strangers, but these movers were so respectful. They gave my kitty some space and let me place her carrier in a corner where felt secure. They made sure her crate wasn’t blocked by heavy boxes. One of them noticed I had loads of framed artwork and used corner protectors—something I hadn’t known existed! By the time we reached my new condo, not a single frame was chipped. The team kept the floors free of scuff marks too. I truly appreciated their friendly attitudes.
Reviewed Dec. 31, 2024
My neighbor had parked way too close to the loading area, and I was worried the movers would be annoyed. Instead, they helped me knock on the neighbor’s door and offered to help her move her car so we could load the truck without issues. Very hard working group of guys.

Reviewed Dec. 29, 2024
I reserved my move & paid deposit of $2248 on 10/25/24. I called 11/26/24, requested pickup 12/6,12/7, or 12/8/24. I was told I would get 24 hour notice. I called 12/4 & 12/5. Asked dispatch to call back. No call back. At 12:50 pm on 12/7/24, I sent cancellation email. Obviously there was not 24 hours left to give 24 hour notice for a pickup on 12/8/24. On 12/8/24 the sales rep called to say there must have been a mixup in dispatch. He offered a pickup in a few days. I told him I was not interested at that point and I had already sent cancellation email. He advised I would lose my deposit. I told him that dispatch did not return my calls. How long should I wait for a pickup date since my dates had already passed.
The contract did contain an error in the year of pickup and I did not catch it when I returned contract on 11/26/24. It showed year as 2025 instead of 2024. My complaint is no one called to tell me my dates of 12/6-12/8 would not be met. Technically, my cancel request was more than 7 days before 12/6/25 so I am entitled to a refund of my deposit. They just left me hanging with no idea when I would be moved. Not happy.
Reviewed Dec. 27, 2024
They went above and beyond what I had expected, especially considering I had never used moving services. They put in a lot of work since they successfully carried down my sofa from the terrace with safe wrapping. I’m impressed beyond measure at the service I got!
Reviewed Dec. 26, 2024
This was my 4th move with them and I couldn’t be more impressed with how it turned out. From arriving on time to thoroughly packing my valuables with padding and blankets, they were pros at managing it all. I have recommended them to my friends! They deserve all the recognition!
Reviewed Dec. 17, 2024
I recently moved to Texas and used United Regions Van Lines for my relocation. I was impressed with their professionalism and the quality of their service. From the initial contact, their customer service was excellent. They provided a detailed quote that covered all aspects of the move, and there were no hidden fees. I opted for their full-service package, which included professional packing, loading, transportation, and unloading. The movers arrived on time, dressed in uniform, and ready to work. They were polite, professional, and efficient. They used high-quality packing materials to ensure my belongings were secure, and they handled everything with care.
The transportation process was smooth, and the movers kept me informed throughout the journey. When they arrived at my new home, they unloaded everything quickly and carefully. They helped me set up my furniture and even offered to help with some light unpacking. United Regions Van Lines exceeded my expectations. Their professionalism, efficiency, and attention to detail made the moving process stress-free. Their services were affordable, and I couldn’t be happier with the outcome. I highly recommend them to anyone looking for a reliable and professional moving company.
Reviewed Dec. 13, 2024
United Regions Van Lines surpassed all my expectations with their moving services. I had a large number of fragile items, and the team took extra precautions to pack them securely. They arrived on time and completed the move ahead of schedule. The staff was professional and friendly, and the price was very competitive for the quality of service provided. I’ll definitely be using them again!
Reviewed Dec. 9, 2024
United Regions Van Lines delivers on time and within budget. They’ve been our moving partner for 2 moves across the country. We get a corporate deal, but we would stick with them even without it for the peace of mind they provide. They are honest and reliable. Highly recommend.
Reviewed Dec. 9, 2024
I had a large home gym full of bulky equipment, including a treadmill, weight bench, and elliptical machine. These movers were pros when it came to handling heavy machinery. They carefully disassembled and reassembled everything without a scratch. Their attention to detail and knowledge of how to move such items was impressive.
Reviewed Dec. 8, 2024
My extensive research paid off with United Regions Van Lines. They did a perfect job, combining speed and care in delivering everything from GA to WI on schedule with no damage. The final price was close to the initial quote, and I was very satisfied with their service. I would use them again.
Reviewed Dec. 4, 2024
Thanks for getting back to me so quickly, Patrick! I'm glad I chose them to help me move. Patrick helped me with my price and was kind enough to answer my questions. He always fast-replyed calls and texts. Great moving company to deal with.
Reviewed Dec. 3, 2024
I was relocating from a small apartment to a house, so I didn’t have a ton of stuff, but what I did have was valuable to me. The movers took such good care of my things, including the fragile artwork and antique furniture. They wrapped everything up in moving blankets and padded material, and I didn’t have a single scratch on anything. This was by far the most hassle-free move I’ve ever had!
Reviewed Dec. 2, 2024
It took them 33 days to move us from Ok to Ks, a 400 mile move. The move cost 30% more than the quote, They destroyed a China hutch, dining table, patio table, filing cabinets, and lost a dining room hutch. The move was delivered on a rainy day but they did not put down rugs and tracked mud throughout the house. We also suffered wall & floor damage from their carelessness. We have had five cross country moves and this one was by far the worst!
Reviewed Dec. 2, 2024
I decided to use their packing service, and it was totally worth it. They brought sturdy boxes, bubble wrap, and tape. They packed my books, kitchen items, and my kid’s toys. They labeled each box clearly, so unpacking was a breeze. I was really impressed by how they wrapped each dish individually and used dividers for glasses.
Reviewed Dec. 2, 2024
With their help, I was able to relocate from TX to NY, a trinity-style house. Michael team abilities are commendable. The careful relocation of our beds and other bulky belongings from the second level to the first floor really took me by surprise. Even though relocating is never easy, I trusted that they could transport all of my belongings to my new house safely.
Reviewed Nov. 29, 2024
United Regions Van Lines treated my home with a lot of respect. They covered my hardwood floors with protective padding to avoid scratches. They also used corner protectors on my walls to prevent any dings or marks while moving furniture. When they accidentally bumped into a wall, they immediately checked for damage, but thankfully, there was none. Their respect for both my old and new home was very reassuring.
Reviewed Nov. 27, 2024
I wasn’t sure how the fragile items would be treated, but the movers wrapped each one carefully and ensured nothing shifted during the ride. It was a relief! I really couldn't say enough positive things about the amazing experience.
Reviewed Nov. 27, 2024
I was blown away by how quickly the movers worked. They arrived right on time, and within minutes they were packing and loading my things. I had a lot of stuff, but they managed to get everything packed up and moved in record time. Despite their speed, they were very careful with my belongings, ensuring that nothing was damaged in transit. The team was friendly and professional, and they made what could have been a stressful day feel completely manageable. If you need a moving company that works quickly without sacrificing quality, these are your guys!
Reviewed Nov. 26, 2024
This crew were very careful with our things and quickly put our furniture back together. They also helped me to organize my furniture in the drawing room, TV lounge and bedrooms. I would recommend them to anyone! Thanks, Hunter and crew!
Reviewed Nov. 26, 2024
This moving company went above and beyond my expectations in terms of how friendly and quick they were. Everything was given their full attention, and they were flexible with my needs. A Stress-Free Move with Outstanding Service.
Reviewed Nov. 25, 2024
A brilliant experience from start to finish. The move was well-planned by David and he even called me multiple times before the move to confirm everything with me. Thankfully, it went as planned and there were no hiccups along the way. The service was great!
Reviewed Nov. 25, 2024
I owned a lot of fragile things, including my China, glass sculptures, and delicate vases. These men handled everything with precision. They boxed up some of the heavier components with extra cushions and pads. Everything came in wonderful condition, which was a huge relief.
Reviewed Nov. 23, 2024
If you need interstate movers, go with this company. They’re professional, insured, and their packing service is superb. They handled everything with such care and professionalism. The team was efficient, courteous, and made the entire moving process smooth and easy.
Reviewed Nov. 22, 2024
They put in a lot of effort from beginning to end. Our entire shipment came in perfect shape and on schedule. Just after 10:15 a.m., the process of relocating one hostel bedroom ended in just four hours. They assisted with every part of moving furniture, from assembly to dismantling. They also gave me a student discount of 40%. Yipee!
Reviewed Nov. 21, 2024
These movers were amazing! They showed up early, which was a pleasant surprise, and got to work right away. They were incredibly organized, and it was clear they knew exactly what they were doing. I was worried about some of my larger pieces of furniture, but they handled everything with care. The team was also super friendly, which made the entire moving experience more enjoyable. Everything arrived at my new place in perfect condition, and they even helped me arrange the furniture. I would use this company again in a heartbeat and will be recommending them to everyone I know.
Reviewed Nov. 20, 2024
I’ve moved several times in the past few years, and this was by far the smoothest and most professional experience I’ve had. From the moment I made the booking, the team was on top of things. They were punctual on moving day, arriving exactly when they said they would. The crew worked efficiently but carefully, making sure that none of my items were damaged. They wrapped all of my furniture securely and even went the extra mile to ensure my fragile items were packed with care. The team was friendly and respectful throughout the entire process, and the customer service was top-notch. Highly recommended!
Reviewed Nov. 20, 2024
It is, yes! We really appreciate that you care about us and our things. No words can describe how sad we are, but our happiness knows no limits. We were always amazed at how quickly we could unpack things.
Reviewed Nov. 19, 2024
The crew that helped me move was fantastic! They arrived on time, worked quickly, and were incredibly careful with all of my belongings. They wrapped everything securely, especially my fragile items, and made sure nothing was damaged during the move. I was really impressed with how well they worked together—they were like a well-oiled machine. The team was also super friendly and made the entire process much less stressful for me. When we got to my new home, they even helped me arrange my furniture, which was a huge help. I’ll definitely be using them again in the future!
Reviewed Nov. 19, 2024
DO NOT use this company! You will receive one quote but then when they pick up your stuff, they will almost double the cost. The person who tells you they will be in contact with you the entire time, will disappear and you will never hear from them again. Your belongings will not be delivered in a timely manner. You will wait weeks to months. What you do receive will be damaged and you will be lucky if you get everything that they picked up. You can call and call and call but you will never get a straight answer out of anyone Nor will anyone call you back with information. Do not use this company!
Reviewed Nov. 18, 2024
This moving company provided excellent service from start to finish. The movers were professional, efficient, and careful with my belongings. They packed everything securely and loaded the truck quickly. The delivery was on time, and there were no damages to my items. The cost was fair, and there were no hidden fees. I highly recommend this company for anyone looking for reliable long-distance moving services.
Reviewed Nov. 18, 2024
From start to finish, this company was amazing! The movers were not only fast and efficient but also incredibly friendly and professional. They made sure to pack all of my items carefully, and nothing was damaged during the move. I was especially impressed with how quickly they worked—they finished the entire move in less time than I expected, without cutting any corners. Moving can be so stressful, but they made it a breeze. I’ll definitely be recommending them to everyone I know, and I’ll be using them again for my next move. Five stars all the way!
Reviewed Nov. 18, 2024
Daniel and his group performed a fantastic job. They worked quickly and texted me to tell me when they would arrive. Before I knew it, the relocation was complete. The pricing was excellent, and David and the staff were prompt and cordial. Strongly advised.
Reviewed Nov. 16, 2024
I was quoted 3500.00 dollars for a move from Chicago to PA which consisted of 50 boxes a golf cart, 2 TVs and 4 pieces of artwork. I was closing on my home, the day of closing they showed up 6 hours late. I packed everything myself. After over 3 hours of loading the truck they told me I had to sign a new agreement for over 8 thousand dollars or they would dump it all in my driveway. This monster said this while laughing. My husband just died 6 months before this after a 2-year battle from cancer and I was recovering from a stroke., keep in mind I just closed on the property that morning and needed to be off the property.
Delivery was a bigger nightmare. They couldn't get the truck down to the driveway and told me I had to pay a walking fee or rent another truck to load my boxes on. WHAT? Golf cart was on the side of the truck where there was no ramp to drive it down, needless to say it was damaged. These people are the lowest of low with no regard of karma. I beg of spare yourself from these con artists. And to hell with consumer reports, I wish I could upload the videos I took.
Reviewed Nov. 16, 2024
We used this company for a move in July, 24. With the context that I have moved 14 times in 30 years, this was the worst experience I have ever had. The quote system is a joke. They low ball you over the phone to get the contract and then the movers who show up increase the cost by 25%, “offering” you the option of leaving stuff behind to match the original quote. (Friends we referred had the same experience.) Packing was a joke. While I stood and watched, everything was packed reasonably well, but when I left for a few hours they began to counter scrape household goods into boxes. Boxes were 3/4 full, meaning that you are paying for more truck space than you should. They lie about their actual truck square footage and when you call them in it they say “the home office gives me the measurements, talk to them.” The difference is 150-250 CF depending on the truck. Real money.
I could have lived with all that if they just did their job and got my goods to my new home undamaged. No such luck. They lost several boxes, just evaporated from the planet apparently. In addition, all of those 3/4 full boxes shifted and damaged our stuff. I had more lost, damaged and destroyed property on this move than all 14 of my previous moves. If I could give them enough negative stars to blot them from the earth, I would.
Reviewed Nov. 14, 2024
I’ve moved several times over the years, and I can honestly say this was the best moving experience I’ve ever had. The movers were friendly, professional, and incredibly efficient. They treated my belongings with care and made sure that everything was packed securely for transport. I was especially worried about my large mirror and some fragile artwork, but they arrived at my new place in perfect condition. The team was also very patient and helped me figure out where to place my furniture in my new home. I can’t thank them enough for making this move so easy!

Reviewed Nov. 11, 2024
Worse company. Picked up my load, drove to Sacramento and put in storage. I had no idea they were doing this. Took 3 1/2 weeks to deliver to Georgia. Customer service was terrible while trying to get info. Several furniture items were broken. Salesperson refused to return any calls. They are kind until you're booked, then awful! Stay away from them!
Reviewed Nov. 11, 2024
I wholeheartedly recommend this company to anyone looking for efficient movers! They handled my past 4 moves expertly. None of my items were damaged or lost and they even helped me set up my new place during all those times. They are in a league of their own!
Reviewed Nov. 8, 2024
I hired them making a lifestyle change after a trucking accident and chose Texas. The 1st payment was to pack up everything I had in a 1 bedroom house. I paid in full. They asked for $5390.00. When they got to my house in a box truck rented by Enterprise I knew 1/2 would fit. They got on the phone and I asked why would you bring that truck. They asked for another $5390.00. That’s the only truck available and so far $10 thousand something was only the security deposit. NONE OF THAT WAS SAID. After speaking to driver I asked could I leave in order to be there for them…. They changed the route and went 455 miles to Ohio and never said anything. I asked about the rest of my things, BED, washer, dryer, all kitchen appliances, 2 wheel chairs, all my medical records, 1/2 my clothes, leather couch, lawnmower, generator still in box, they asked for another $2700.00.
Now a total $7 thousand something to get all my things in Missouri to my new home in Texas. When they got there 885 miles cost me approximately $11 thousand dollars and my landlord in Missouri said they never showed. I said sell it, keep it. I felt awful & so you or anyone thinking about how much a truck drivers make. I was on the road 37 years. I was making 63 cents per mile which is a top paid truck driver in order to understand a trip of 885 miles. I would make about $365.00. It’s a short haul. This owner has gone under once already and he pushes for lying behavior, changed documentation. They do not own a truck for long haul. They are not a climate controlled warehouse for storage. This move if I had done the load myself and if I had packed everything myself with 2 lumpers and fuel about $5600.00 tops. When they got to my home they didn’t pack. They THREW everything in boxes and ONLY loaded boxed items I started.

Reviewed Nov. 8, 2024
I was grossly misled by United Regions Van Lines. Do NOT believe their estimated costs. I was quoted $9k to move my household from SC to FL. I ended up paying $15k. I had no way of communicating with the office as the delivery was on a Sunday. I had to come up with an additional $6 CASH to receive my shipment or additional storage costs would be charged (a minimum of $1k). I was repeatedly told my goods would fit in one 26’ truck. The movers arrived in two 26’ rental trucks, not even company trucks as I was told they have. I am infuriated at the level of deceit by this company and their lack of integrity!
Reviewed Nov. 8, 2024
United Regions Van Lines scheduled a truck and three movers for 8:00 am the next day after I called the day before I needed their services. They arrived on time, did the job exactly as asked, and were very professional throughout. Because of how great they were, I will be using their moving services again.
Reviewed Nov. 6, 2024
William, James & Steven gently unwrapped all my furniture and put it precisely where I wanted it. They even put together my bookcase and my desk for me, which was a big help because I’m not very good with a screwdriver.
Reviewed Oct. 29, 2024
Although I was a bit late to arrive to my apartment building, the movers waited patiently at the other end for me. They waited for about 40 minutes and didn’t complain once! After I arrived, they cautiously unloaded my furniture and carried it up to the third floor to my room. Bravo to their dedication towards customer satisfaction!
Reviewed Oct. 28, 2024
I’ve always been hesitant to hire movers because of the costs, but this company changed my perspective. Not only did they provide a competitive quote, but they stuck to it—no surprise charges or hidden fees! The movers arrived on time, worked tirelessly, and handled my belongings as if they were their own. I have several fragile pieces, including glassware and art, and everything was packed and transported with extreme care. What I loved most was their attention to detail and their professionalism. If you're looking for an affordable and reliable moving company, this is definitely the one to choose.
Reviewed Oct. 28, 2024
We had a really unfortunate experience with United Regions Van Lines, and after reading other reviews, we believe this is consistent across customers and indicates bad business practices. These were the main pain points:
1) Vastly incorrect estimate: we did a video call and asked VERY detailed questions about all furniture and decor items. Regardless, we were given a quote with cubic footage that ended up being 40% shy of the final footage/price despite multiple assurance the quote was more than enough. This increased our bill by almost double, putting us in a challenging financial situation. Based on other reviews being similar, this is clearly a common practice for this company. This indicates either extreme incompetency or intentional misleading.
2) Hidden fees: bulk items, fuel surcharge: we asked multiple times about the potential additional fees that could come up on moving day. Despite being assured there would be none, they tacked on hundreds of $ in "bulk item" fees on items that had been discussed in detail on both video and phone calls. In the 6 weeks between initial quotes and move, no party (including QA) mentioned these fees. Again, this indicates either incompetency or intentional misleading.
3) Contracted items/service missing: mattress covers and TV boxes that were included in the contract were not available for our move. Poor packing: besides the kitchen items, all other boxed items were thrown in together with no packing material or regard to fragile items and heavy items that ended up on top
4) Damaged items: because of poor packing, there was damage to items. Even the generator and smoker (which we paid special handling fees for) were damaged.
5) Damaged property: driveway was damaged by trucks on delivery due to poor parking.
6) OSHA violations: PPE violations: no hand/body/foot or combination of these for all employees.
7) Dishonest contract process: multiple times throughout the process we were forced to sign contracts that included compliance of service before the service even took place (ex: signing delivery forms stating no issues or damages before the foreman allowed the trucks to be unloaded). This is a clear indicator of fraudulent practice.
8) Poor communication and customer service: we brought issues to the reps right away. We were given the run-around and ping ponged among associates all claiming they couldn't help, yet did not allow us to talk to a manager or the sales team. They clearly had no intention of resolving our issues whatsoever. They also said they wouldn't authorize a delivery until we paid a bill that we were currently disputing. This indicates fraudulent business practice.
Considering our issues continue to not be resolved, and that these experiences are consistent with other customers, we believe this company has bad business practices and would not recommend working with this company.
Reviewed Oct. 28, 2024
We thought we'd be picked up in two days. A large "last-minute reservation fee" of $1200 was charged by most businesses before they would even think about taking our order. We were lucky to find them because they could quickly and cheaply come get us. These experts were very helpful and told us that last-minute moves are nothing new for them.
Reviewed Oct. 26, 2024
I’ve moved a few times in the past, and it’s always been such a headache, but this time was completely different. From the moment I called to book the service, the team was helpful and professional. On the day of the move, the crew arrived right on time and handled everything with care. They packed up my belongings quickly, and even though I had several fragile items, they ensured everything was wrapped and protected. The best part? Nothing was broken or damaged during the move. They even helped set up some of my furniture at my new place. I can’t recommend them enough!
Reviewed Oct. 23, 2024
I can’t say enough good things about this moving company. The quality of their packing was top-notch. They paid special attention to my fragile items, using extra padding and careful handling. The crew was friendly, professional, and very hardworking. They made my move so much easier. Thank you!
Reviewed Oct. 12, 2024
Horrible experience. Was told by Phillip the salesman how they had major hubs in Seattle as well as Los Angeles that our move would be smooth and easy. He said I could get a refund if we gave some notice that we had changed our mind. He asked when we wanted to move and I said around end of Sept and he said he would set it up for mid-October, just in case, so we could get a refund if needed but to let him know as soon as we were ready and he would get it set up. Nothing about a three-day window etc etc. My 85 year-old Mother's house sold right away so I called to schedule pick up for about two weeks out and was told no problem. They didn't show up.
I called and was told there is a three-day window and they would TRY and be there the next day. They didn't. I was told they would be there the day after when we had already had to move out and the new tenants were moving in. I bubble-wrapped everything and had it boxed and was told LATER that they needed to rebox items and the cost would be $250. Then the delivery was set for the 5th and no show. Then I was told it would take 17 days before I was scheduled for delivery. Buyer BEWARE. The contract is very lengthy and many loopholes and important details that aren't verbally disclosed are buried deep on the contract. I give ZERO stars.

Reviewed Oct. 12, 2024
This mover is truly awful. The crews that packed and handled my possessions were careless and rushed resulting in damage to several items of furniture. The company does not have proper box/article management system and one box was lost (and one from another customer delivered to me). Company seemed unable/did not care to track my box or recover the box delivered to me that was not mine. Very hard to schedule delivery - over 5 weeks from California to Florida. Office staff seemed overworked and amateur. No systems. No ability to receive payment except by cash. Seemingly no systems - was repeatedly told "we'll have to call (dispatch, driver, whoever) to see if there's any update". No customer service, no requests for feedback. No apologies. Management refuses to take calls. Don't consider using this mover.
Reviewed Sept. 21, 2024
I recently had a fantastic experience with a moving company during my relocation. From start to finish, the process was smooth and hassle-free. Our driver, Alan, was exceptional. He arrived on time and took the time to explain everything to me. I appreciated his professionalism and the care he took with my belongings. He made sure everything was securely loaded, and it really put my mind at ease. The rest of the crew was equally impressive; they worked quickly and efficiently, making what could have been a stressful day feel manageable. I was particularly grateful for their attention to detail and the respectful way they handled my items. Overall, I would highly recommend this moving company to anyone looking for reliable service. Thanks to Alan and the team for making my move a pleasant experience!
Reviewed Sept. 12, 2024
I almost gave them 4 stars due to their pricing, but their outstanding service earned them 5 stars. The movers were polite, hardworking, and their trucks were clean. Their prices reflect the quality they deliver. We moved a 3-bedroom home from Fort Lauderdale, Florida to Atlanta, Georgia and the experience was excellent.
Reviewed Sept. 3, 2024
Choosing these movers for my recent move was one of the best decisions I’ve made. The entire team was professional, courteous, and efficient from the moment they arrived. I was particularly concerned about the safe transportation of my antique furniture, but the movers took extra care, wrapping each piece meticulously to prevent any damage. They worked quickly without sacrificing quality, ensuring that all my belongings arrived at the new location in perfect condition. What I appreciated most was the transparency in their pricing—there were no unexpected charges or hidden fees, which made the whole experience even better. Moving can be stressful, but they made it much easier for me. I highly recommend their services to anyone looking for a trustworthy and reliable moving company.
Reviewed Aug. 29, 2024
The workers were so diligent in working and arrived when they said they would. Worked together as a team. Didn't give up and worked until the job was complete. I would recommend them especially the Moving Consultant.
Reviewed Aug. 23, 2024
I recently undertook an interstate move with them, and I must commend the moving crew for their exceptional service. From the outset, the staff demonstrated professionalism and efficiency. The packing of my belongings was handled with great care, ensuring that even my most delicate items were securely wrapped and protected. The loading process was smooth and well-coordinated, with the crew paying close attention to the placement of each box and piece of furniture to prevent any damage during transit. Upon arrival at my new home, the unloading process was equally efficient. The team ensured that all items were placed in their designated rooms, making the unpacking process much easier.
Reviewed Aug. 22, 2024
They are recently handled my move, and their service exceeded all of my expectations. The moving crew was highly professional, arriving promptly and immediately beginning the packing process. They treated my belongings with great care, ensuring that every item, from fragile glassware to heavy furniture, was securely packed. The loading process was organized and efficient, with the crew taking the time to properly secure everything for the long journey. The staff’s professionalism continued throughout the unloading process, where they carefully placed each item in my new home according to my instructions. The entire experience was great, thanks to the dedication and skill of the professional team.
Reviewed Aug. 20, 2024
I had the pleasure of working with them for my recent move, and I am thoroughly impressed with the service provided. The moving crew arrived on time and immediately began packing my belongings with precision. Each item, from fragile glassware to bulky furniture, was carefully packed and labeled. The loading process was methodical, with the crew ensuring that all items were securely fastened to avoid any movement during the journey. The staff was courteous and professional throughout, and their experience was evident in how smoothly everything went. Upon reaching my new residence, the unloading process was just as seamless. The crew took the time to place each item where I wanted it, which was a great help.
Reviewed Aug. 20, 2024
When they came to load the truck they decided they aren't going to pack the things they said they would so we had to spend extra time. Once they arrived at our home it was two weeks later and the man came in for signing papers, sat in his truck while a third party couple unloaded, and he came back in for a review. They did it all themselves and did things outside of their description and pay because he would not. Three of our desks were broken from the initial loading of the truck and cannot be used now. It was a disaster. The only good thing was the third party movers that helped me unload. They deserve better. (:
Reviewed Aug. 19, 2024
Our real estate agent recommended this moving company and it was a great decision. The young, fit movers packed and loaded our 3-bedroom house in Florida quickly and efficiently. The truck was clean, and the delivery was seamless. The pricing was reasonable for the quality of work provided. Highly recommend.
Reviewed Aug. 18, 2024
I hired them to load and transport my belongings from GA to LA. The movers arrived early and worked with incredible efficiency. They placed everything in the right rooms, making the entire process smooth and hassle-free. I would hire them again without a doubt.
Reviewed Aug. 13, 2024
They did a wonderful job for our second move in two years. We upgraded from a 3-bedroom house in Los Angeles, California to a 5-bedroom in Underhill, Vermont. The movers finished ahead of schedule with no damage to our belongings. I highly recommend their services for any move.
Reviewed Aug. 12, 2024
I spent a month searching for the right movers for our move from SC to CT after negative past experiences. This company proved to be trustworthy and professional. Their slightly higher rate was worth the excellent service they provided. I hope this review helps you make the right decision. Highly recommend.
Reviewed Aug. 12, 2024
Great experience with this professional, moving company for our move. Their packing service was thorough, and the team was very friendly. They made sure every fragile item was packed to avoid damage. The movers used high-quality packing materials and techniques to ensure everything was secure. They were efficient, courteous, and worked diligently to complete the move on time. They made sure everything was packed to avoid damage, and it worked perfectly. The movers were efficient, courteous, and very careful with our items. From start to finish, the entire process was smooth and stress-free. The team kept us informed throughout the move and provided excellent customer service. Their professionalism and dedication to customer satisfaction were outstanding.
Reviewed Aug. 11, 2024
Moving is usually a stressful and exhausting experience, but they made it incredibly smooth and manageable. They are, without a doubt, one of the best companies I’ve ever hired. Their professionalism and attention to detail are second to none. The administrative team is highly efficient, handling all our requests promptly and effectively. Their pricing is competitive, and you definitely get more value than you pay for.

Reviewed Aug. 7, 2024
I paid these scammers over 13K to move me from California to Texas on December 17th 2023. We hadn't found a home yet in Texas so they stored our belongings from the latter part of December until July 2024. I paid them $991 a month. I contacted them in advance, letting them know we needed our belongings delivered to our new home on August 1st. Time stated our items would be delivered. On July 30th, I received a call from Cristina, I believe that was her name, stated our items would be delivered between August 6 and August 8. I was very upset as part of our storage included a refrigerator and we needed it to keep our groceries from the place we were staying at, cold.
On August 5th the driver called to tell me they would be delivering our storage on August 6th around 4:00 pm. He stated I have a balance of $3,704.20 and that my storage won't land without making payment when they come. I contacted Cristina and she stated I owed it and that they only accept a US Postal Money Order or Cash. I got a money order for $3,704.20 because we were desperate for our belongings. Driver arrived on August and on time. Dear God, many of the boxes has busted open and as I write this we're still making a list of all our missing items, so far we're missing a very expensive ladder, a blue dolly, custom chairs, brand new Instapot and counting because we're still going through everything in our garage.... Not only are we filing an insurance claim, but I'm filing a complaint with the FMCSA. DO NOT USE THESE SCAMMERS.

Reviewed Aug. 7, 2024
Our move from CA (7-21-24) to NY was extremely stressful. We picked United Regions Van Lines because our first contact with Mark gave us a very good impression of the company - he was very friendly and answered our questions promptly. We had a face time walkthru the house and he noted all the stuff we had and gave us an estimate of $10,566.81. Our final payment came up to $21,129.00 which included a shuttle because the 72ft truck could not get to our house because of its location - that is understandable. Even then, how could the estimate be so way off?
After the movers picked up our stuff, I found that they did not pack our air fryer and I called Andriy, the person in charge of the helpers and he blamed it on my wife changing her mind. She did not change her mind; she had asked if there was extra charge if they packed the jars in the corner of the kitchen where the air fryer was and not to pack them if there was going to be an extra charge. Just misunderstanding. Andriy also said "I asked you to check the whole house again to make sure we took everything you need" - that was definitely NOT true. He never asked me; I was not aware of it.
Then he texted "What time do you leave your house on Tuesday?" - that was the morning we were flying out to New York. Our flight was out of San Jose (an hour away from Marina) at 7am; we were scheduled to stay in a hotel in San Jose Monday evening. So for him to return (fr Sacramento?) on Tues to pick up the air fryer would not work out. I told him "That's ok". Later, as we were cleaning the house, I came across an entire drawer full of dishes they had failed to pack. I sent a picture to him and told him I was very disappointed with their service. There was no reply. I sent the pictures of the air fryer and the dishes to Mark, the original person at United Regions Van Lines asking if the company could ship the air fryer and dishes by UPS to NY for us. There was no reply.
We had talked to Lisa at URVL a week or two prior regarding updating our inventory. She told us that we had to get plastic covers for the mattresses and box springs from Home Depot. After going through everything, she told us that she would include the covers for the mattresses in with the packing. My wife then asked "So we don't have to go to Home Depot to buy the plastic bags for the mattresses?" and Lisa said "No". My wife said "Good! Thank you." All that conversation was supposed to be on a recorded line.
Later we asked Phyllis why there was a charge for the plastic bags for the mattresses and told her what Lisa said. We asked to speak to Lisa and was told she was "not working" that day and she would check with Lisa and let us know. Never did. A few days later, I called and asked for Lisa, and was told that Lisa no longer had access to our account. Mark no longer has access to our account either. Phyllis said there was no notation that we won't be charged for the mattress bags.
All throughout the process, prior to the pickup, the main emphasis was that we had to pay either cash or postal money order; this was repeated numerous times, very emphatically. The main focus of the entire transaction was that they get paid. We went to the post office to get the postal money orders and found out that the limit was $1,000 and we had to get 12 money orders; total came up to more than $10,000, and it had to be cash. We went directly to our bank and even talked to our bank manager who helped us over an hour to resolve the problem. We could only get $1,000 cash that day because of a system breakdown. Our bank manager even talked to Phyllis who finally said because our move is cross country, she would authorize us to write a personal check to the driver on pickup. That was what we did.
At pickup, when I told Andriy we had several glass vases & pictures, etc to pack, he said he was supposed to only pack the kitchen. I said, no, we had specifically requested that the company pack all the breakables; There was such poor communication within the company. He came up with a total of $19,329 and told me that I had to give him another $2,764.90. I could not believe that Mark was that far off; the original estimate was $10,566.81. I had no idea what Andriy listed and charged us; at that point, we were totally at his mercy. I had to zelle that amount from two different bank accts because the limit was $2000. Andriy took pictures of my transaction. He told me that the driver would call me 3-4 days prior to delivery, most likely 7- 10 days.
On July 30, I received a text message from Igor, the driver, saying he would be delivering our belongings the next day at noon - that was short notice; we already had other plans. I called Phyllis who emphatically said no, they always call the night before delivery; she didn't know whoever told me there would be a 3-4 day notice. She said if I didn't make other arrangements and be there for the delivery, they will put my stuff in storage and charge me a lot of money for it. So I had to change our plans.
Throughout the entire move, there was no communication within the company. Mark was a good salesman and got me to sign up by giving me a low estimate, half of the actual cost. Then Lisa was very nice to us by promising that they would provide the mattress covers as part of the packing - that turned out to be untrue. The movers understood they were to pack only the kitchen when they were supposed to pack all breakables. When the movers missed packing our air fryer and dishes, there was no way for me to contact anyone in the office; I was totally ignored. Once they get you signed up, things escalate, the cost sky rockets, the office personnel no longer are as helpful or friendly; all they are concerned is that they get paid in cash or postal money order.
The delivery driver told me I had a total of 1,799 cubit ft and Phyllis charged me for 1,800 cubit ft. That is an extra $8 per cubit ft, yet she made sure that I had $2803.10 CASH for the driver prior to unloading; she would not allow me to zelle in the funds the day before. She rounded up the number of cubit ft and charged me more but did not round up the final figure of cash that I had to pay, including the 10 cents!. She is certainly not looking out for the client's benefit!!
This company is totally not coordinated. The sales person gives a low estimate, got me locked in, then has no further access to my account. Lisa promised they would give us the mattress bags but did not document it and we were charged for it. The pickup crew were told to pack only the kitchen when in fact we had signed up for packing of all breakables.
At the time of pickup, the guy added a lot of charges without explaining to me, just asked me to initial all the pages. He did not explain to me the carrier's liability insurance options were, but just asked me to sign option number 2, waiving full replacement value protection, and to copy on the line in my handwriting the words "60 cents/lb per article" i.e. if the article is worth $5,000 and weighs 1 pound, I would be reimbursed 60 cts. What kind of insurance is that?. Then I noticed on option # 1, it said the cost of my move for full value protection would be $28,193.44. All these were not explained to me prior to my signing up for the move. The original estimate for the move was $!0,566 with insurance and now the total cost would be $28,193?
I confirmed with Phyllis that the delivery includes re-assembling the furniture and setup wherever we want; she said yes. I informed her that we will be storing all our belongings in the basement and there is no need to re-assemble. Can we get some credit for not having that extra work? The answer was NO! Why?It only stands to reason that we should get some credit for the decreased amount of work. It was ok for her to charge me an extra cubic ft but would not give me credit for not reassembling the beds, couches, tables, etc.
Movers were supposed to pickup on July 21. On july 12, I received a text message from URVL: "Hi Caleb, thanks for your interest in a free moving quote with United Regions Van Lines. Consumer Affairs number on moving carrier!!! When is a good time for a call to discuss your move? Give us a call (916) 877-7132." That got me worried that I was not on their list for pickup even though I had put down a deposit of $2,760.What company would send out such an ad soliciting business to a client who had already signed up for a move?
Then on Tues, July 30, one day prior to delivery of my stuff, I received a text message: "Breaking news from the #1 mover recommended by Consumer Affairs! We just dropped our prices by 50 cents per cubic foot - it's like landing on the moon for the price of a bus ticket! Ready to make your move out of this world? Press"1" to secure this stellar deal or "2" if you prefer paying more and want us to say "houston, we have a problem!" Hurry, spots are disappearing faster than a rocket launch! United Regions Van Lines (877)770-1707)." And to think that this company is boasting that it is the #1 mover recommended by Consumer Affairs! I feel that Consumer Affairs did not give the public an accurate review of what this company does, and the company is using Consumer Affairs' recommendation to boost their deceiving advertisements.
Caleb **
Reviewed Aug. 6, 2024
These movers are amazing. Professional, insured, and their packing service saved us so much time and stress during our move from Florida to New Mexico. They handled everything with great care and attention to detail, especially our fragile items. The team used high-quality packing materials and techniques to ensure everything was secure. They were efficient, friendly, and worked diligently to complete the move on time. The communication throughout the process was excellent, keeping us informed every step of the way. The movers were courteous and respectful, making the entire moving process easy. I highly recommend their services to anyone in need of a reliable moving company. They truly exceeded our expectations. I will definitely use them again for any future moves.
Reviewed July 29, 2024
You may have a nice salesman to start you off who seems knowledgeable and friendly, but that is where this type of interaction ends. They (driver name is Alex) didn't show up during the pickup window and told me it was because their truck broke down. Later that evening, after I threatened to cancel the contract, a lady from customer service called me to tell me they were lying and that, in fact, they had just not finished the previous job yet. She assured me they would be there first thing the following day. They showed up around 10:30 as a bunch of entitled teenagers. Lazy packing job (things just piled in to boxes without being wrapped or protected), broke multiple items, including my $3k OLED TV. Oh, and I should mention that they only packed up half of my stuff before demanding an additional $8000 to pack up the rest of it. I told them to kick rocks and rented a UHaul and did the rest myself.
When they delivered the half of my stuff that they had packed and loaded before attempting to extort me, the driver of the truck asked me if I wanted to keep the protective moving blankets or if I wanted him to unwrap my belongings. He (Mike) asked me for $30 per blanket for the 55 blankets ($1650). I told him to get busy unwrapping, and he started haggling with me. We finally agreed that I would send him $250 to his private account, not associated with the company, and I could keep the blankets. This business is shady. Do yourself a favor and stay far away from these people.
Reviewed July 27, 2024
Best packing service I’ve ever used! The professional moving team was efficient and careful during our move from Atlanta, GA to Charleston, SC. They made sure every fragile item was securely packed and transported safely. The team used high-quality packing materials and techniques to ensure everything was protected. They were friendly, professional, and worked diligently to complete the move on time. The communication throughout the process was excellent, keeping us informed every step of the way. The movers were courteous and respectful, making the entire moving process smooth and stress-free. I highly recommend their services to anyone in need of a reliable moving company. They truly exceeded our expectations. I will definitely use them again for any future moves.
Reviewed July 26, 2024
Unfortunately, my experience with this company has been a mess from the minute I hung up the phone and agreed to a quote for my move across the country. My quote tripled and my move team did not show up when expected and now cannot get me whole life of household goods delivered to my house. JUST DO NOT USE THESE FOLKS! And the Customer Service team is zero help. Again DO NOT USE THIS COMPANY.
Reviewed July 19, 2024
The absolute worst deceptive “moving” company you could use. No local people to come do an estimate, so I gave them an estimate I had gotten from another company. The salesman was very nice but he did say “don’t talk to anyone else from this company. Then I called and got a lady who also said don’t speak to anyone else. Flag number 2! I didn’t feel good about the company or my move. I gave them $2000 as a down payment, I have sent texts to my salesman, I’ve called and get an answering machine that hangs up on you. Bottom line is they owe me $2000, do your homework and read all the terrible views!
Reviewed July 19, 2024
Beware of this company. They hook you with great promises but do not deliver anything close to great service. The sales guy promised to overestimate because I wanted to know realistically what to plan for. Not even close! They came with too small of a truck (an enterprise rental truck) for a move that was estimated to be far greater cubic feet than that truck would carry. The movers told me there was another truck and crew coming. They never came. The move was a 5 hour drive. They wanted to come deliver that truck and go back for the rest. That strung out our move over multiple days. Then before they unloaded they wanted the rest of the money. It turned into a hostage situation so I paid them, in money orders no less because that is all they accept, and they unloaded. They went back to get the rest and it couldn't fit. We left things there because of this.
They delivered the 2nd load, but not before I paid them the "additional" balance due. I was forced to leave work and go get money orders again. They left my kitchen chairs in the garage. That's just one example of how they didn't care about my stuff. They lost hardware to furniture that couldn't be put back together. They scratched hardwood floors. They made me sign their policy regarding moving only empty dressers and yet they moved one of my dressers without packing it and now one of the drawers won't open. Their customer service is a joke. Keena is the nastiest human I have ever spoken to! She was rude and threatened me with a $6,000 penalty if I didn't leave work to go get money orders for the balance, which was 20% over the estimate.
I was totally powerless and they knew it. Vic was the lead mover and he was more concerned with getting his days off than moving my belongings. He never showed up on time for any of the legs of the multiple trips and he was in total control of the estimated cubic feet. They charged me for more cubic feet than the 26' enterprise truck could possibly hold! I don't know how strongly I can warn you to not use these people. They are not worth the angst and stress they caused me not to mention the almost $20,000 I paid them!
Reviewed July 15, 2024
They also offered a range of additional services that made the entire process even more convenient. For instance, they provided storage solutions for items that I couldn't immediately move into my new home. Their storage facilities were clean, secure, and easily accessible, which was a huge relief during the transition period.
Reviewed July 14, 2024
PREDATORY. AVOID AT ALL COSTS. I was visiting my parents to help them through an interstate move and was utterly shocked at the predatory tactics this company practices to rob you. I wish I had done the research beforehand, but hopefully this review helps others avoid this company like the plague. I would give United Regions Van Lines negative stars if I could.

Reviewed July 9, 2024
Worst customer service I've ever worked with. The supervisor, Tina, knows how to escalate a situation, not calm the unhappy customer, or even speak in a tone of voice other than combative! I would never recommend anyone use this company. The men who picked up, were nice & efficient. We'll see when I get my belongings, it's been 3 weeks since pick up & received a call today, drop off will be tomorrow.
Reviewed July 8, 2024
After carefully selecting the right moving company, I'm thrilled with the outcome. They scheduled the move at a time that suited me perfectly, arrived promptly, and handled my belongings with exceptional care. The movers, though burly, were incredibly kind and meticulous. They took a bit longer but ensured everything was safely loaded.
Reviewed July 8, 2024
We’ve hired them multiple times, and they’re consistently careful and faster than other movers. Their ability to handle delicate items with such care is impressive. Truly the best moving company near me. Highly recommended for smooth, hassle-free moves. They take the stress out of moving entirely by ensuring everything is packed securely and transported safely.

Reviewed July 5, 2024
Horrible Company!!! I have been attempting to contact the company and send litigation paperwork. It is a "shell" game. They have an address in Milwaukee Wisconsin, Columbus Ohio, but when you call they give you a 4101 Ravenswood Road, Ste. 132 Ft. Lauderdale, FL (but it is actually Dania Beach FL). This is an atrocity they are able to operate like this. The courts are actively looking for Mr. David **, Registered Agent.
Reviewed July 2, 2024
On the day of the move, the movers arrived promptly, dressed in uniform, and ready to work. Their punctuality was a great start, and it only got better from there. The crew was polite, efficient, and handled my belongings with the utmost care. They used high-quality packing materials to ensure that everything, from fragile items to bulky furniture, was well-protected.
Reviewed July 2, 2024
I was apprehensive about my relocation; however, these movers simplified the process significantly. They demonstrated professionalism and efficiency, and their comprehensive packing service was superb. I did not have to exert any effort. They are undoubtedly the finest movers available. Their service is exemplary and highly dependable. I will definitely use them again.
Reviewed July 1, 2024
What truly sets them apart is their ability to make the entire process stress-free and straightforward. From the initial consultation to the final delivery, every step was executed flawlessly. Their dedication to customer satisfaction is evident in every interaction, making me feel confident and at ease throughout the move. I highly recommend their top-notch service to anyone in need of reliable movers.
Reviewed June 29, 2024
Just finished relocating with these pros. The moving team was efficient, super friendly, and very careful with our belongings. They made sure our fragile items were handled with care, and nothing got damaged. I'm really impressed and will definitely use them again in the future. Excellent service for anyone needing professional movers!

Reviewed June 28, 2024
AVOID AT ALL COSTS!! I was convinced this was a scam and almost called the police. I felt more like I was dealing with a loan shark more than a legitimate business. They gave a quote for a low price (salesperson was named Jack), picked up our stuff and then charged us double what the quote was. I tried to dispute the prices and they held our stuff ransom and said you're not getting your stuff until you pay us the full amount. They made me pay via USPS money order which is why I thought it was a scam - that is a system criminals use because you can't get your money back after sending it. They also told me cash is acceptable, which didn't ease my concerns. Another reason I thought it was a scam was that they showed up in a rented Enterprise truck.
I told them we are moving in on May 11th and need our stuff delivered then. The sales person told me that was no problem. When they didn't show up that morning I tried to call them and none of the extensions they gave for dispatch ever picked up the phone, which is another reason I thought it was a scam. I finally got through to customer service after several tries. When I brought up that no one was answering the phone and it made me worried, Tina told me she has a long commute and that's why she didn't pick up.
When I finally spoke with customer service I was told me all of my stuff was 1,000 miles away and they had the right to deliver it any time in the next 17 days. I told them that the sales person said the 11th was scheduled for delivery and we based our move around that (we had booked flights and I was scheduled to start a new job). My wife and I had to live out of a hotel room and buy new clothes since they had all of our stuff. I was then told it would be delivered the following Monday, 9 days later. On Wednesday (now 4 days after we moved and 5 days before they said they would come) I got a call that they were at my house. They have absolutely no schedule or plan when your stuff will get delivered, so I hope you have 3 weeks to sit around and wait for your stuff.
After I paid via money order (and got a fraud call from my bank because no legitimate businesses use money orders), they left all of their garbage on our front porch and said they couldn't take it. They also smoked cigarettes the entire time and took breaks sitting on our furniture. I had asked if there was a way to dispute some of the charges. For example, I was charged for a long walk to the truck because the movers showed up late and missed the parking spot I reserved for them. They also charged me for storage even though they were the ones who delivered it late. I was then threatened with more charges and said there is no process to submit for refunds or disputes. I can't stress enough how rude their entire team was, from customer service to billing.
It is a very scary situation to be told you're not getting your belongings until you pay whatever they say you owe, and having no recourse to get the money back. Their business model is to lure you in with a low quote, charge you double and hold your items hostage. I can't imagine they ever get repeat customers but that doesn't seem to be in their plan.
Reviewed June 26, 2024
After reading several "positive" reviews on online (didn't do enough research because all you have to do is look up this company on Reddit and they are redder than raw meat) this company has been a low budget nightmare. They lock you into several days, tell you that they will allow you to tailor your load up until their stellar quality organization will call you to finalize load and that they will do this a full week in advance. Turns out the "Quality" organization didn't call and, then stated that this will happen "3-5" days in advance, not "5-7" days in advance. Well once the very unprofessional quality organization did finally call, they informed us that you could only reduce load by 15% and even if load had reduced by 50% you have no recourse. Given that this happened 4 days in front of the "theoretical" move, it gave us no ability to cancel and reschedule with a credible outfit.
To add insult to injury, after driver did not show up on morning of move as advertised, I called their "dispatch" dept, which really is the same nasty woman who runs the supposed "quality" control department and was told that the window had moved from 10-11 that am to 2-5 PM and that I needed to have ~$4600 cash to give the driver or they wouldn't make pickup, and that driver would call an hour in advance. Sure enough at 3 PM I call the so called dispatch department and come to find out that our driver will not be moving anything today and will arrive tomorrow. Had I not called, I am pretty sure I would be waiting on these losers to find out what happened. Sure enough now we have to change our flights to accommodate this low budget service. I hope other consumers see this review, before they pull it down and would recommend you get a quality mover or just do a U-Haul than use this outfit. See other "real" reviews on reddit.
Reviewed June 25, 2024
This has been by far one of the worst and most frustrating experiences I have ever had. Every aspect of their service has been horrible, starting from their virtual estimate that led to my quote being thousands of dollars off from the true total, to them charging me for materials that I had bought myself for packing, to them charging me near a thousand dollars for "extra handling items" that I was never informed of (even on the virtual estimate) and have never been charged extra for (a desk, a set of drawers, a headboard) on previous moves, to the communication after I voiced complaints that consisted of them only mentioning that I owe them extra money and they had not heard I had any complaints after speaking with multiple people in their company.
I was quoted a estimate, similar to other reputable companies, but when my stuff ended up in their truck I was at 166% of the estimate (thousands and thousands of dollars above my estimate) even though I had done a virtual estimate with their representative Matthew and showed him my items. I asked why was it so much more expensive than their quote and basically said that the person doing the virtual estimate had done a bad job, I had more stuff than they thought, bigger stuff than they thought, and this is what it would cost... O they'd leave without my stuff and charge me for the packing materials they used. The estimate was off by over 330 square feet on a 700 square foot estimate. Overall, feels like a textbook bait and switch, because I would never have used them if I had known the actual total they'd end up charging me.
I chose this company because they said that they did not subcontract to different companies for the actual move and would have a continuous person to correspond with the entire time, but their communication has been laughable and horrifically bad. This person on my case is only a messenger to contact others in the company, and I'm always left waiting to talk with the right person that can actually help me. I spoke with Phyllis on the phone who told me boxes were not necessary for my pictures, since they were so heavily bubble wrapped, but the movers refused to hear this and proceeded to charge me $25 per box. They also used multiple wardrobe boxes to pack items that were already boxed/bagged, leaving identical items outside of those boxes to be loaded separate.
They used mattress covers on top of the mattress covers I already had on and proceeded to charge me... including for the one I had supplied them (outside of the two already on the mattress). They retaped some boxes that were already securely shut and used just enough of their own product to charge me their max for packing products that I did not ask for. I am currently on Day 3 of waiting to talk with a supervisor, as the original person on my case is no longer on it, the customer service person I spoke with went on leave without sending me the documents she promised, and I always seem to be the next person the manager is going to call but am never actually called back.
This is not even close to all the complaints I have, but it's a small start. From my experience, this company is NOT one to be trusted, is doing everything they can to up-charge you, and continues to give the excuse of "well that wasn't me that said that, so I don't know what you want me to do" as if they all don't work for the same company.

Reviewed June 25, 2024
These people lie just like every other call center! They are horrible! Took money out of my account without letting me know. I’ve been trying to cancel and get a refund but it took days for them to respond to my emails and texts about canceling. Then they want to send me a check, not put it back in my immediately like they charged me.
Reviewed June 22, 2024
I’m really impressed that this company moved our 3-bedroom house from Utah to California without any problems. The movers were on time, polite, and worked hard. Everything arrived without a scratch. I’ve been let down by other movers before, but this was perfect! I’ll definitely recommend them to my friends and family.
Reviewed June 20, 2024
What really stood out to me was their attention to detail and the effort they put into making sure nothing was damaged or misplaced. They even helped set up my furniture in my new home, which made settling in so much easier. The entire process was seamless and efficient, and their positive attitudes made what could have been a stressful day quite pleasant.
Reviewed June 19, 2024
The movers were professional, punctual, and very careful with my stuff. They made sure everything was packed securely and transported safely. I’ll never move without them again. Truly the best movers in town! They provided a detailed and transparent quote, which was a refreshing change from the ambiguous estimates I had received from other companies. Their service exceeded all my expectations, making my move incredibly easy.
Reviewed June 18, 2024
They exemplify top-tier customer satisfaction. After three moves with them, I’ve found their service impeccable. Each time, they ensured nothing was damaged, pickups and deliveries were punctual, and the initial quote matched the final bill. Their reliability and consistency make them my go-to choice for moving. I can’t imagine using anyone else. They are worth every penny.
Reviewed June 18, 2024
After another company canceled on me last minute, I hired this team for my move from NY to LA. They did charge an additional fee, but it was reasonable considering they had to move a 5-bedroom house within just 2 days. Despite the rushed schedule, the movers demonstrated remarkable professionalism and efficiency. They completed the job within the promised timeframe, and the delivery at LA was perfectly on time. Their ability to handle such a demanding move was truly impressive.
Reviewed June 18, 2024
Horrible experience. Totally smashed my car and did not tell us. I come to find out they smashed the side of my car 4 hours later when they left. Totallly hit and run me and the company does not care at all about it. Not being helpful at all even though THEIR employees did it. It’s been 7 days since the hit-and-run occurred and they are doing nothing about it. Disgraceful.
Reviewed June 17, 2024
My experience with hiring this company was exceptionally satisfying. They are extremely punctual and organized, a trait evident not only in their timely arrivals but also in the calm, collected manner in which their movers operate. Everything is handled very systematically, which not only saves time but also prevents any damage to the items being moved. Watching them work with such efficiency was truly a joy. Other moving companies I have used in the past could learn a lot from observing their effective and straightforward methods.
Reviewed June 16, 2024
We hired movers for our 3-bedroom house move from Florida to TN. They did an excellent job, far surpassing the experiences of our friends and family. The movers arrived on time and worked efficiently, ensuring everything was packed and transported without any delays. The schedule was strictly followed, with no excuses or lapses. It was a relief to see that none of our furniture or appliances were damaged, scuffed, or broken during the move. Their attention to detail and professionalism were impressive. I'm glad we chose them and would not hesitate to hire them again for future moves.
Reviewed June 12, 2024
The movers team did an outstanding job with our move from a 4-bedroom house in CO to a 4-bedroom home in UT. Their strict adherence to the schedule was truly impressive—they arrived half an hour early for the pickup, completed the move an hour ahead of time, and accurately predicted the delivery hour. Their professionalism and efficiency prompted me to write this review, which is something I rarely do. If all moving companies were as reliable and efficient as this team, moving would be a stress-free experience.
Reviewed June 10, 2024
This is how my experience went with this company: The company picked up our belongings over two weeks ago, and we have had zero communication from them about when our things will be delivered. Any time we call, all we get are recordings telling us to leave a voicemail, and then we get no response from the company. This whole experience has been nothing but frustrating.
Adding on to this review, I just got a call from the driver who is delivering our things tomorrow. No call from the company, mind you, just the guy driving the delivery truck. The move entailed picking up belongings from two different addresses and delivering them to two different addresses (two moves in one), but the driver told me that they stored all of our belongings together at their warehouse and the guys who picked up at both places used the same color stickers on all the boxes. When our delivery driver went to pick them up, he was told everything was going to the same address. So now, when he gets here tomorrow, he has to unload EVERYTHING so we can sort it out, put my stuff back on the truck, and then deliver it to my address. The moving company didn't even give him the right address. They gave him the address of the first delivery, but the different zip code of the second delivery, which is in a different city.
UPDATE: Now the moving company is saying that he will deliver everything to one address and that's it. They refuse to admit any wrongdoing on their part. I could go on, but hopefully this gets the point across about how incompetent this company is. So, now on to arbitration. I filed a complaint with the Federal Motor Carrier Safety Administration as well.
Reviewed June 10, 2024
I was worried about moving my large home, but this company exceeded my expectations. The movers were quick and professional, making the transition from North Carolina to Georgia seamless. They handled my belongings with care and ensured everything arrived intact. It's not cheap, but the quality of work is the best. Great experience!

Reviewed June 7, 2024
Terrible! They quoted me a price of $9,800 to move from WV to IL. First they didn’t come on the day they were supposed to because the truck broke down. Then once they finally came, they packed up half my stuff and said that I was “over” my quoted rate and it would cost me extra. So my total cost to move was more than double the original quote for a grand total of $21,000! Now, they have my furniture hostage for anywhere between 0-17 days for delivery, but they can’t tell me when that will be. The only good thing I can say is that the guys who packed up my stuff were extremely nice and carefully wrapped everything in blankets and bubble wrap. Hopefully once I finally get my things back, it’ll all be there and in good condition. They also only take a credit card for the deposit and you have to get USPS money orders to pay them.
Reviewed June 7, 2024
Booked moving services with United Regions. Jack did a great sales job, unfortunately he doesn't have a reputable company to work with. We had to cancel our booking and did it well within the time frame set up in the contract. I have texts and e-mails to prove it. That was two months ago and we are still waiting for our deposit refund. Next stop is the Pennsylvania State Attorney General and my lawyer.
Reviewed June 4, 2024
This company seems to be burying its reputation under negative reviews and aliases. I tried moving with these guys, communicating with Phillip ** the majority of the time. We agreed to a great price for a no-packing 1700 mile move, and the first red flag was that, despite not being advertised as a "meet it or beat it" company, Phil kept lowering the price when I'd communicate with him. At first it was because I was military, then it was because I found companies with cheaper prices... and "we have more experience," is what I was told, "so even if we can't beat their price, we got real damn close, and you should absolutely go with us."
Long story short, the requested down payment was enormous - about 1/3rd of the cost of the move - and we initially agreed to pay a quarter of that upfront and then just pay the rest by the time of the move. We paid the initial amount and gave them a pending check for the rest of the amount, which they promised they'd only cash once we were ready. We did more research, and then found out that this company has a horrible reputation of faking their years in business in addition to holding movers' possessions hostage once they've arrived. Naturally, we sought to cancel at this point.
It was also around this point that we noticed that the company accepted the initial payment under the name of "Moving Nation," which obviously is no United Regions Van Lines. I can only assume that this was their former alias, and based on everything I've heard, I believe them to be a broker. Their contract doesn't let you cancel if you're within 10 days of the move, which I can only imagine is so that you can't cancel when you realize that you were brokered out. You can't even save the Bill of Lading, for God's sake. After I sent an email requesting to cancel, the check was cashed, and I was charged the other 3/4s of the down payment. Phillip promised that this amount would be refunded to me in the form of a check sent in the mail. I was not told I would be receiving the initial 1/4 back, though.
This all being said, I recently contacted my bank and ordered a charge back as it's been nearly two weeks, and I do not know if that check for the 3/4s was ever sent, nor do I have reason to believe that it was. I also wanted to get that initial 1/4 back, since, for some reason, they didn't send that. Do not trust these people with your money! I had to get my debit card and account number changed so I could be sure they couldn't charge anymore.
Reviewed June 1, 2024
I'm not sure if there are awards for the best movers in the state, but this company definitely impressed me. When I hired them to move my parents closer to my place, they did it so fast that my mom humorously suggested they might have missed something (which, of course, they didn't!).
Reviewed June 1, 2024
Our recent move from MD to Newark, NJ was made incredibly smooth by this company. With a three-bedroom house packed to the brim, we were initially worried about the logistics. However, the team not only handled it with ease but also maintained a friendly and professional demeanor throughout the process. What's more, their pricing was exceptionally reasonable, making the entire experience even more satisfying. Needless to say, they have earned our trust and future business.
Reviewed May 30, 2024
These movers are absolute pros when it comes to handling fragile items. They took the utmost care with my belongings, and everything arrived at my new home safe. I couldn't be happier with their service! I was particularly impressed with how they wrapped and secured my fragile items to ensure they arrived safely. They treated each item with care and attention, ensuring nothing was damaged.

Reviewed May 29, 2024
Please be warned about this company. Their costing on the day of the move doubled, their delivery timeline was not what was told to us; then the day of delivery we were told to pay an additional 1k because the semi was too big to navigate the driveway (this surely could have been ascertained earlier) then despite drivers then getting a smaller truck we were still required to pay the 1k. We just wanted to cut any association with this unscrupulous company. The 70” TV was damaged beyond repair as were many of the contents in the boxes. This company needs to be held accountable for ripping consumers off. Yelp reviews bears further testament to this. Do not use this company.

Reviewed May 28, 2024
I am currently waiting for the 7th day for a move from Phoenix to Orange County, CA. About a 7 hour drive. URVL are duplicitous from the get go. They DO NOT tell you the move will not happen right away. My items are sitting in their storage facility. I was not told my items would be offloaded while waiting for a semi to pick the items up for the move. My items are being HELD HOSTAGE. There is way more to report but I will save that for later. Bait and Switch all along the way. DO NOT use this company.
Reviewed May 28, 2024
If I could give this company a negative rating I would do so without a moment's hesitation. This company uses predatory business practices to scam its customers. We recently moved from California to Alabama and shopped around for quotes from various companies. The Salesperson from United Regions Lines, Eric, was Fantastic. The entire quote was done through a video chat, he made us walk through our apartment showing him all our belongings and documenting them to price the move. The quote we received from United Regions was in line with the quote we received from other companies. We decided to use them because of Eric and we thought they were the same company as United Van Lines which is large and reputable.
We paid our deposit and it was agreed that they would pick up on the 10th and deliver on the 16th. On the evening of the 7th, we received a call to say that they would be there to pick up the next day at 8 am and we needed to have the balance for the move ready in cash or Money Order. Obviously, we were not ready for them 2 days early. As much as we argued with them that this was not as per the agreement, their attitude was "take it or leave it", they are busy and if it doesn't suit us we can cancel the move and they will keep our deposit. We had no option but to work through the night to finish our packing.
The next day two gentlemen appeared in a plain white box truck and demanded the balance from us before they would start loading, we handed over the cash. They then proceeded to walk around examining our boxes and furniture. We were then told that we had more Cubic Foot than what was quoted and he would have to contact the office before he could load anything. I showed him that everything in the apartment was listed in the quote and there was nothing extra. Regardless, he wasn't interested and neither was their office, the agreed-upon quote suddenly became twice as expensive going from 8K to 16K. Again we could either take it or leave it but either way, they were keeping the deposit if we cancelled.
With only 2 days left on my lease, it would be impossible for me to find another mover, we were tired and they had us over a barrel so we had to negotiate with them. We agreed that for 2.7K more they would take all our boxes and personal items but none of our furniture. Seemed to me that it would be cheaper to buy new furniture than to move the quality stuff that we had. In 2 days it was impossible to sell the furniture so we ended up giving some away and paying to have the rest removed.
Unfortunately, that is not where this saga ends. They were supposed to call us to let us know about the delivery. When we did not hear from them we followed up. After many calls and voicemails, which were never responded to, we eventually got hold of a live person on the 15th, turns out that our belongings that were supposed to be delivered the next day were still sitting in a warehouse in California and they had no idea when it would be put on a truck, let alone be delivered. Again as much as we argued the quote promised delivery on the 16th, as far as they were concerned as long as they deliver within 30 days of pickup everything they are good. After numerous daily calls to get an update on when our belongings would be loaded, on the 22nd it was put on a truck and we were told it would be delivered within 17 days.
On Sat 25th at 10:40 AM, I received a call from them telling me that they would deliver on Memorial Day but the truck could not deliver to my door because it is too big to maneuver in the narrow streets so I would have to pay an extra $800 for a door delivery and that along with the 2.7K need to be in Postal Money orders otherwise they will not deliver. The Post Office closes at 2 PM on Sat, again putting me under pressure. I had to go to 4 Post Offices until I found one that had Money Orders in Stock.
After all that, my belongings arrived the day after Memorial Day. Most of the boxes were damaged, even the ones that had fragile stickers on them were handled roughly. The boxes were dumped in my new apartment and within an hour they were gone. The inventory list that was painstakingly filled out when they picked up for the move was not used to check what was delivered, nor was a copy given to me. At this stage in time I have no idea if all my belongings have even been delivered.
This has been the most harrowing experience in my life, United Regions Van Lines feeds off the good name and reputation of United Van Lines and has mastered the art of putting people under pressure and preying on their customers, every review I now read tells the same story. I am surprised that the Better Business Bureau has not taken them to task, they deserve to be shut down.
Reviewed May 22, 2024
We moved recently and used this company. When they unloaded the van into our new home and we started putting things away we noticed things did not show up. How do they put a sofa table and a metal bistro table with 2 chairs on a truck and they are not there when delivered!!!! There is also a large mirror missing. When you call or email them about these items they do not return your call or email. Costs a lot of money for this move and your belongings are not important to them. DO NOT RECOMMEND!!!!
Reviewed May 22, 2024
I was thoroughly impressed with the professionalism of this moving company. They handled my move with precision and care, ensuring that everything arrived safely and on time. The communication throughout the process was excellent, and they made sure I was informed every step of the way. They were proactive in addressing any concerns and made the entire process hassle-free.
Reviewed May 19, 2024
Upon the suggestion of a close friend who had utilized their services multiple times, we opted to engage this company for our relocation from Florida to Virginia. Our friend spoke highly of their reliability, assuring us that we would be in good hands. True to his word, our experience was nothing short of exceptional. From the initial planning stages to the final delivery, every aspect of our move was handled with precision and care. The professionalism exhibited by their team, coupled with their attention to detail, left a lasting impression on us. As a result, we wholeheartedly recommend their services to anyone seeking a stress-free and efficient relocation process.
Reviewed May 15, 2024
If I could rate this group lower I would. I wish my experience with them was over but unfortunately, it feels as though we have just begun. We chose them over another group as their reviews were "better" however I wish we could go with the other group. The problems started early, they quoted us a time slot from 10 am-1 pm to show up and begin the move. They "got a flat tire" and eventually showed up to our house at 5:30 pm... Obviously this isn't convenient and forces you to reschedule things but I figured, stuff happens and give them the benefit of the doubt. On their site, they go out of their way to ensure that they are not a "contracted service".
However, when the Enterprise van pulled up and three guys jumped out who said they were contracted out of Chicago for this job in Indianapolis we learned different. In the weeks prior we had been on multiple phone calls and sent pictures of every house in the room for the "estimate" of the moving fees and such. Within 5 minutes of getting out of the truck the head guy said he could already tell we were well above the estimate and would be expected to pay more. This, obviously unfortunate is not even the biggest of my worries.
But, do know, our new "Estimate" was now 5k higher than the original. Within the first couple minutes, one of the workers walked right into one of our bathrooms and began to use it for 10-20 minutes... although not a big deal again, maybe ask first? We also have a gym that one of the workers felt it necessary to get a workout in while packing up our stuff. The head guy was seen multiple times smoking a weed pen, he also disappeared for an hour and a half "lunch" at 6:30 pm (Again got there at 5:30 pm).
When charging us the money for all this extra packing material they used, they did not wrap our couches right and there are cut marks to be seen on the couches as they dragged them around. A hutch we paid EXTRA money to be securely taken care of, I have doorcam video of them banging it off the ground. They finished packing the truck at 1:30 am, unfortunately, we had to change our own travel plans because of them but so be it again.
When they finished, to our surprise we still had 3 mattresses a box spring, and a multitude of other things listed in the estimate and appraisal not on the truck. Unfortunately, the estimate was off by enough that I had to go then rent a box truck to move the rest the 1000-mile journey. To our shock, because the truck was filled they actually STRAPPED our master mattress to the box of the box truck. At this point, we were so fed up all we could do was take pictures and wait until the morning to reach out to management where we hoped all this could be resolved or looked at.
The next morning I got on the phone with management, showed them pictures of everything and explained our story. They were "mortified" by our experience and the illegal strapping of the mattress. After apologizing immensely, they promised to get right back to us and that they would "make this right" Unfortunately, it has been a month, we have not heard anything from management, and even after sending an email of "Hey you said you were going to make this right. I really don't want to start posting negative reviews" still have yet to hear from them. Unfortunately, this company that you pay a good price for, to make your lives easier, simply has made our lives worse over the last couple months with no remorse.
Reviewed May 7, 2024
When it came to relocating from my studio apartment in NH to a new place in NY, I decided to hire this company for the job. Their handling of the move itself was satisfactory, but what truly impressed me was their pricing structure. The transparent manner in which they provided quotes not only made me feel valued but also instilled a sense of trust. Needless to say, they've earned a solid 5-star rating from me.
Reviewed May 4, 2024
These movers are top-notch – they listen carefully to instructions, offer accurate quotes, and stick to pickup and delivery schedules flawlessly. Their support team is exceptional, addressing any questions or concerns with ease. Their transparent pricing structure was a key factor in my decision to hire them. Not to mention, they handle belongings with care, ensuring everything arrives intact. I'm extremely pleased with their service and wholeheartedly recommend them. (Moved from California to Kansas).

Reviewed May 4, 2024
It was the most horrific and terrible experience we have ever had. We got a quote from them in February. Someone came into the apartment, took pictures of everything and finalized their quote. We signed the contract based on an estimate that they gave us and after visiting our apartment and taking pictures, nothing changed. They gave us a quote and over the phone we told Jack ** that we need to check other quotes. He asked what it would take to earn our business. After negotiation, we landed at just over $5000. When they came to pick stuff up today, they said elevator, distance, tables with glass, marble coffee table, and mirrors, none of those were in the estimate. Also, they said we had more boxes than what was in the contract.
They said the price is $7800. They basically held us trapped because we had to move, but they would not start loading before we agree on the new price. Jack ** disappeared from the face of the earth and never answered his phone. Their office people told us why did we trust the number of boxes in the estimate because the cubic feet of our stuff was too low in the estimate. And we were like "So why did you come in to do the estimate".
This was the most awful experience we ever had. Then they said you need to pay $3200 before they start loading. I asked don't you think you need to communicate these beforehand? Last year we moved from Canada to SF and it cost us less than what this move cost us. NEVER EVER USE UNITED REGIONS VAN LINES. What they did to us was a complete robbery, and now I think they are going to mess it up at the delivery too, because when the guy asked for a tip I said I had left the tip aside, but now all that is gone to pay their extra 2000 bucks.
Reviewed May 3, 2024
Only when we compared our moving experience with that of another family in the neighborhood did we realize we made the right choice. Our move was fast, simple, and free of damage, unlike theirs, which was the complete opposite. What's more, we paid roughly the same amount. Definitely recommended!
Reviewed April 30, 2024
The attention to detail displayed by this moving company was truly impressive. They took the time to carefully wrap and pack each item, ensuring that nothing was damaged during transit. Even fragile items arrived intact, which is a testament to their skill and expertise. I wouldn't hesitate to use them again in the future.
Reviewed April 27, 2024
I can guarantee that any good review on here is fake which fraud and should be looked into. I was moving from Atlanta to NYC. I called this moving company in early November and told them my move in date is in late November and that I expect my stuff to get there within 2-3 weeks. The sales man told me it shouldn’t be a problem, but that they can’t guarantee it because you never know what will happen on the road due traffic, weather etc. they came that week to pack my things and everything went fine except they added about %20 to the cost for the materials they used. Like tape and boxes etc. I called them a little before my move in date to get an update. It is extremely hard to get them on the phone since most of the time no one answers. When someone does answer they give you an attitude as if you’re bothering them.
Once I got them on the phone I found out that they don’t actually schedule you, load you, and deliver to you till your move in date, even tho they know the move in date, so my things were just sitting in a ware house for about 2-3 weeks. Then they scheduled my delivery twice and both times their trucks broke down. I didn’t even receive correct info about the whereabouts of my things - the driver and the office were giving me different locations. I called them to get an update and they said it’ll take another week to deliver it, I said okay, but I let them know that in 2 weeks I have an in person training at my new job and I won’t be able to receive a delivery specifically on that one day. Again I gave them a 2 weeks notice which is enough to schedule around that date and either way they were supposed to deliver my stuff earlier than that. They said fine.
I call them 2 weeks later (at this point they’ve had my stuff for almost 2 months total) and asked them for an update. They said that due to that one day of training I had I “rejected delivery” and that I owe them a re-delivery fee of $750. They basically extorted the $750 out of me. Once I paid the $750 fee, my stuff magically appears in less than 24 hours. Explain to me how they couldn’t deliver my things for 2 whole months but once they extort me for an additional $750 somehow my stuff shows up the very next day. All in all costs were around $6200 and the quote I got was around $4500. This company is the worst someone should sue them. Also both my wooden desk and wooden coffee table had substantial damage to them and my leather couch reeked of gravel for some odd reason when I received it, and it took hard work and a long time to get the smell out.
Reviewed April 25, 2024
These movers are awesome! Even though I haven't used them before, they did a great job. They explained everything nicely and managed to fit me in for my move even though I asked pretty late. And the best part? They didn't charge extra like some other companies might have. I'm really happy with them!
Reviewed April 25, 2024
The movers handled our move with exceptional precision and efficiency. Despite the complexity of handling 150 boxes, they ensured each was placed in its designated area without any issues. Their ability to complete the job ahead of schedule without any additional fees reflects their professionalism and commitment to customer satisfaction. I am thoroughly pleased with their service and would readily recommend them.
Reviewed April 18, 2024
Moving is never easy, but this moving company made it as stress-free as possible. They took care of all the logistics, leaving me free to focus on other aspects of the move. I appreciated their attention to detail and their commitment to ensuring my satisfaction every step of the way.
Reviewed April 16, 2024
Nervous about our move as we gave away original packaging for electronics and appliances. Company assured movers could handle it. On moving day, they arrived with extra hard packaging, packing peanuts, and felt draping blankets to absorb impact and prevent scratches. All fragile items got royal treatment, protected from all sides. Everything delivered in same condition as packed.
Reviewed April 16, 2024
When my wife and I relocated from WI to AL, we made a strategic decision. Rather than tackling the packing ourselves, my wife took the reins and directed the movers. While this choice did increase our expenses, it ultimately spared us countless hours of packing and sealing boxes. My wife assumed the role of a drill instructor during this process, ensuring everything was in order. The movers were incredibly accommodating and executed their tasks with excellence. Thanks to their hard work, we are both extremely satisfied with the outcome of our move.
Reviewed April 16, 2024
The company offers limited moving insurance options but remains an optimal choice because of its flat-rate pricing and price-matching feature. Excellent customer service. They provide affordable quote, estimated time of delivery as well as reimburse any damaged items.
Reviewed April 14, 2024
A very pleasant experience. They showed us that moving companies do not all have to be manned by gruff, grumpy, wordless people! Here was a team of jovial workers who were easy to talk to, listened to instructions, and were able to complete what they were hired to do within the time that they had said they would do it. We were delighted that they were able to not only stick to the schedule but deliver ahead of time at our new place in Oklahoma. Really not a single complaint about anything! I am very happy to endorse them.
Reviewed April 12, 2024
Though I typically refrain from online reviews, I feel compelled to express my admiration for this moving company. Their exceptional service and transparent communication, evident from the initial rate inquiry over the phone, deserve acknowledgment. The straightforwardness displayed by their representative distinguishes them from other movers. The billing consistency further enhances their credibility. They truly enhance the reputation of the moving industry, and I confidently recommend their services.
Reviewed April 5, 2024
A moving company that's dependable, timely, and honest is a rare gem. They offer all this at a competitive price point. They aren't the least expensive option, but their fees are entirely reasonable when considering the caliber of service and efficiency provided. The sales team was transparent and precise with their pricing, which was greatly appreciated during my interstate move from FL to MA I plan to use their services again.
Reviewed March 25, 2024
Fragile items such as glassware, artwork, and electronics require special care during a move, and the movers from this company handled them with the utmost caution. They used high-quality packing materials and techniques to ensure that delicate items were properly protected throughout the entire journey. Additionally, they took extra care when loading and unloading these items, ensuring that they were placed in secure locations within the moving truck and my new home. Thanks to their careful handling, not a single fragile item was damaged during the relocation process.

Reviewed March 23, 2024
United Regions Van Lines is a horrible experience. The reason it was formerly United Van Lines is due to renaming themselves once it gets too heated for them. We were lied to at every turn and ended up paying $5500 over their quote. The US Department of Transportation is currently investigating their business practices as the duplicity exhibited by them has occurred in many many instances. Although I will never see any compensation for my damaged property, I take great satisfaction knowing the word is getting out. If you search for United Regions you will see they are in Columbus, Oh and Milwaukee, WI. Unfortunately, we failed to read all reviews from both sites. With them, it’s a game of smoke and mirrors. They have an extremely rude woman working in Milwaukee named Tina. She is the epitome of someone who should not interact with customers.
I put in a claim with their 3rd party processor only to find out from US DOT that delaying tactics are employed and we’re never going to be compensated. When I say run, run. They will extort you by withholding your furniture and charge you whatever they deem appropriate. There is no way to get redress unless you file a court suit and after spending $21,500, I didn’t wish to throw more money into the fire. Read carefully the one star reviews. I can assure you they have merit. Don’t be lured with lowball quotes that they won’t honor. Trust me, run.
Reviewed March 22, 2024
From start to finish, the customer service provided by this moving company was excellent. They were responsive to my inquiries, attentive to my needs, and always willing to go above and beyond to ensure my satisfaction. It's rare to find such dedicated service these days, and I truly appreciated it.
Reviewed March 17, 2024
United Regions Van Lines was hired based on rates they gave me which later changed. This is the absolute worst moving company I’ve ever heard of. Communication is terrible. They quoted one price then hit me up at midnight during packing for $10k more even though the way they were packing was designed to take more space. They told me if I didn’t approve I could move the stuff myself. There was no customer service to talk to at this time. The movers were taking food out of my pantry and eating it right in front of us. They drove rented trucks. They drive these trucks all over my lawn causing damage and I was told that’s not their problem. The customer service team was closed for a couple of days after my items were picked up and ignored my claims but called me back to figure out how I was I going to pay them more money. I debated how much they were charging and was told I needed to pay to get my stuff.
It took 3 weeks to get my stuff. They would not tell me when it was coming. This is maddening. When the moving truck came I measured the space filled and it was considerably less then what I was charged for and customer service would not acknowledge. There was a considerable amount of damage to my items. The movers didn’t do a proper job labeling the boxes so the movers on the delivery end had to open up all boxes to figure out where they get delivered to. By my calculations I was overcharged by $10k. Stay away from this company. Doing business with them feels like you are being constantly violated and taken advantage of. I have researched them quite a bit since my experience and found that they have consistently terrible reviews and the safety of their drivers and equipment is unsafe according to government websites. There is absolutely no reason to deal with these people.
Reviewed March 13, 2024
We selected a moving company for transporting our belongings to a new 4-bedroom house in AZ from a 3-bedroom apartment in CA. Their service was exceptional, with the team going the extra mile to accommodate us, mindful it was our initial use of professional movers. The sales manager invested time to clarify the contract terms, ensuring we opted for only the necessary services, which effectively saved us a notable sum. The movers completed the job efficiently and with due care.
United Regions Van Lines Company Information
- Company Name:
- United Regions Van Lines
- Company Type:
- Private
- Formerly Named:
- United Nation Van Lines
- Address:
- 1515 Ellis Street
- City:
- Waukesha
- State/Province:
- WI
- Postal Code:
- 53186
- Country:
- United States
- Website:
- unitedregionsvanlines.com
