United Regions Van Lines Reviews

Our move came out of nowhere—we had less than a week to get everything out. They squeezed us into the schedule, showed up on time, and worked like a well-oiled machine. They were careful with all our fragile items and even gave us tips for unpacking efficiently. Extremely grateful for their flexibility and hard work.

he move took all day, which we expected with a 4-bedroom house, but the crew kept a great attitude the whole time. They even skipped lunch to stay on track. By the end of the day, every box was where it needed to be and the furniture was reassembled. Worth every penny.

United Regions Van Lines has a problem with their estimates. My original estimate, done with a walk-through video was for approximately $10K. I paid the deposit, signed and agreed. A few weeks later I got a call wanting to review my inventory. No video this time, just going through the list verbally. When I asked why they didn't just look at the video, they said they did not have access to it - apparently this was another office.

We relocated from Springfield, IL to Kings Mountain, NC. It was a mid-size move from a 3-bedroom house, and the movers handled it flawlessly. They packed everything with care, secured the truck properly, and delivered on time. No surprises, which is exactly what you want in a move.

I wouldn’t call the experience amazing, but it wasn’t bad either. The movers were on time and moved everything without damage. The only downside was that they took a couple of breaks that slowed things down a bit. The communication with the office was solid, and the quote was accurate. Overall, it was okay and I’d consider using them again if needed.

We had to move in the middle of a rainstorm from PA to CT. I was worried about water damage and slippery conditions, but the team was amazing. They brought extra wraps and blankets, and not one item got wet. They stayed upbeat the entire time and made sure everything was protected. Real pros.

We recently moved our family of five from a 3-bedroom home in Florida to Virginia, and the experience was phenomenal. Scheduling the move was super easy—the office staff was friendly and responsive, and we got a quote quickly. The movers arrived on time, packed everything carefully, and labeled each box. They even disassembled and reassembled our beds and large furniture. Not a single item was damaged in transit. We were especially impressed by how efficiently they worked, even in the heat. The customer service throughout the process was top-notch. Highly recommend!

After comparing multiple moving companies, I chose this one because they offered competitive pricing without compromising on service quality. The moving crew was well-organized, packing and loading everything swiftly while ensuring no damage occurred. They even took extra time to carefully wrap my glass-top coffee table and expensive electronics. There were no hidden fees, and the final bill matched the initial quote. The entire process was smooth from start to finish. Excellent service at a reasonable price!

Beware of price gouging once they pick your things up and the timeline for delivery. They picked my things up March 1st and I still haven’t received my items. They don’t disclose that it can take up to 17 business days for your stuff to arrive and the sales team makes it seem like if your move is straightforward it will be quick. They make it seem like packaging is complimentary when in fact they tack on tape and boxes they use although they won’t allow you to box up some of your own stuff like TV, etc! I was told one estimate and quickly became 1800 more dollars due to packaging they used. I wouldn’t have gone with this company if I knew these things.

I was especially worried about my glassware and electronics, but the movers took extra precautions with all my fragile belongings. Everything arrived intact, and they were incredibly careful when unpacking as well.

I appreciated the level of professionalism and responsiveness from this moving company. From the first phone call to the final box being unloaded, they were courteous and efficient. They made sure to follow all my instructions and placed my items where I needed them.

I was concerned about moving across state lines, but this company made the process easy. The movers kept me updated on arrival times and made sure everything arrived in perfect condition. They even helped with furniture assembly at my new place.

Updated on 04/29/2025: This is a continuation of my review of March 15, 2025 (David, Greenville, NC). After going through the process of filing a damage claim on moving claims.com, as directed by United Regions Van Lines, the offered settlement was $96! We have verified damages of over $20,000; caused by negligence and incompetence of United Regions Van Lines!!!! The on-line claim process took 6 hours. It seemed intentionally difficult to discourage people from filing.

I opted for the full-service packing option, and it was worth every penny. The movers arrived with high-quality packing materials and ensured that each item was securely wrapped and labeled. I was particularly impressed with their attention to detail when packing my fragile glassware and electronics. The transportation process was smooth, and upon arrival, they placed every box in the correct room, making my unpacking much easier. If you want a stress-free move, I highly recommend choosing their packing service.

Our company recently relocated to a larger office space, and this moving company made the process seamless. The team was well-organized, ensuring that every desk, chair, and piece of equipment was carefully packed, transported, and reassembled. They worked around our schedule to minimize downtime, which was greatly appreciated. The communication was excellent throughout, and their professionalism was evident in every aspect of the move. I would highly recommend their services for both residential and commercial moves.

Moving a five-bedroom house is no small task, but this company handled it with incredible efficiency. The crew arrived on time, worked diligently, and paid close attention to detail while packing and moving our belongings. They were especially cautious with our fragile glassware and expensive artwork, using protective wrapping and sturdy boxes. The entire process was completed within the estimated time frame, and there were no hidden charges. We were extremely satisfied with their services.

Moving day coincided with heavy rain, which made me anxious about my furniture and boxes getting wet. However, the moving team came fully prepared with plastic covers, blankets, and waterproof wraps to ensure that everything remained dry. Their careful handling and problem-solving attitude impressed me. They worked efficiently, navigating through challenging weather conditions, and still completed the move on schedule. Truly a professional and reliable service!

I recently relocated from a four-bedroom house across state lines, and this company exceeded all my expectations. From the initial phone call to the final item being placed in my new home, everything was handled with professionalism. The movers were punctual and packed everything securely using high-quality materials. They took extra precautions with my fragile belongings and ensured all my furniture was well-protected. Despite the long distance, everything arrived without a single dent or scratch. They also communicated throughout the journey, giving me peace of mind. If you are looking for a stress-free move, this is the company to hire!

The movers were professional and handled my furniture with care. However, they arrived 30 minutes late, which was slightly inconvenient as I had planned my schedule around the estimated timeframe. Other than that, everything went smoothly, and my items arrived in great condition. But I would give them five stars.

I recently moved from a three-bedroom house to a new city about 200 miles away, and I cannot praise this moving company enough. From my first inquiry, their customer service was excellent. The scheduling process was simple, and they were very flexible with my preferred dates. On moving day, the crew arrived promptly, well-prepared, and in uniform. They worked efficiently, carefully wrapping and securing all my furniture, especially the fragile items. I was particularly impressed with how they handled my antique wooden dresser, ensuring it was padded and secured properly. The team maintained a professional yet friendly attitude throughout the process. Upon arrival at my new home, they unloaded everything with the same care and even assisted in setting up large furniture pieces. Overall, it was a stress-free experience, and I highly recommend their services!

I needed to move quickly due to work obligations, and this company accommodated my last-minute request. Despite the short notice, the team arrived on time, handled my belongings with care, and completed the move efficiently. Their flexibility and reliability were greatly appreciated.

In closing this company was so dishonest and mislead us at every turn, telling us things that would happen that didn’t. Most of their representatives communicated that they would take action but then did not follow through. We can’t tell you how disappointed we are with their service. On a scale of 1 – 10, we would give them a 1.

I opted for the full packing service, and it was worth every penny. The movers carefully packed everything, from dishes to electronics, ensuring that fragile items were well-protected. The attention to detail was impressive, and unpacking at my new place was effortless. I appreciate their commitment to quality service.

What stood out most about my experience was how friendly and hardworking the movers were. They maintained a positive attitude throughout the day, even as they carried heavy furniture down multiple flights of stairs. Their professionalism and enthusiasm made the moving day much less stressful.

Due to unexpected circumstances, I had to move within a week, and this company was incredibly accommodating. They managed to schedule my move quickly, and the entire process was handled efficiently. The crew arrived on time, worked swiftly, and took extra precautions to ensure my belongings were protected. Despite the short notice, they exceeded my expectations, and I would definitely use their services again.

United Regions Van Lines provided a great moving service, but there was a small delay due to traffic. The movers kept me informed and made up for the lost time by working quickly and efficiently. They were careful with my furniture, and everything arrived safely. The pricing was fair, and I would definitely use their services again.

Service was okay—nothing to complain about but nothing to rave about either. They did their job, and everything arrived safely. Pretty standard moving experience. I’d definitely use them again in the future.

I wish I had read these reviews before I booked this company. My move was one of the worst experiences I have every had. These people are not honest. They outright lie. Phillip **… What a smooth salesman. He will tell you whatever to make you feel comfortable. He stated they could handle and move my gun safe. It was put into the contract and I was charge an addition $250.00. When it came time to move it they refused so I had to leave it behind.

The move was fine overall. Nothing extraordinary, but nothing terrible either. The movers were professional and got the job done, everything arrived safely. West Palm Beach, FL to East Hartford, Connecticut move. Thank you.

Great moving company with great communication and service. We recommend United Regions for anyone moving anywhere. Thank you for the great experience. My wife was happy so I am happy! They took tons of stress off our hands.

The movers were friendly, efficient, and professional. They took their time to wrap and protect my furniture properly, ensuring that nothing got scratched or damaged during transit. The team worked diligently and completed the move faster than expected. The price was reasonable, and there were no last-minute surprises. I would absolutely recommend United Regions Van Lines to anyone in need of reliable moving services.

I was impressed by the professionalism of the movers from this company. They were punctual and came prepared with all the necessary supplies. They wrapped my furniture carefully and took extra precautions with fragile items. The team was friendly and communicative throughout the process. The pricing was transparent, with no hidden fees. Everything arrived in perfect condition, and I would not hesitate to use their services again.

The service from United Regions Van Lines was decent. The movers were skilled and careful with my belongings, but they did take longer than expected to complete the job. Pricing was fair, and customer service was responsive to my inquiries. I would recommend them but advise confirming the time estimates beforehand.

Foolishly, on 12/16/24 I called United Regions Van Lines to inquire about booking a move to Georgia. After considering the practice of United Regions Van Lines reaching into my checking account & instantly taking $2,610.00, I did not feel comfortable using this company. I called Phillip Champion of URVL to cancel the move (within the no penalty cancelation period). Phillip replied, No problem, that's what I'm here for! By Jan 3, Phillip replied to my request for a refund that he had been out on vacation, but "I will take care of it!"

My experience with this company was very mixed. They were friendly and worked efficiently packing my home goods for an interstate move from Los Angeles County to Boise, ID. However, they weren't upfront about some of the disadvantages of shipping with them versus one of the "major" van lines. 1) They are priced much lower, but the quality of their packing was mediocre. Several items were broken or severely damaged in my move, and they don't handle any damage claims themselves. They outsource the claims process to a company in Florida with a terrible website, which is virtually impossible to navigate. When I emailed the moving claims company for some explanation, I received no response despite the fact that I have added their email to my contacts. The claims company seems to make it difficult, if not impossible, to file a proof of loss with them except through their poorly designed website. Very disappointing.

I’ve never encountered such a hardworking and positive crew! Moving is usually such a stressful experience, but these movers had an incredible attitude and worked tirelessly while keeping the atmosphere light and fun. They handled my belongings with care and wrapped up even the smallest items to make sure nothing would get damaged. I have a narrow staircase in my new place, but they navigated it with ease, making sure not to scratch the walls or my furniture. I can’t thank them enough for turning what could’ve been a stressful day into an enjoyable one. I’ll definitely be recommending this company to all my friends and family.

We chose to move with United Regions, based on the glowing reviews seen here. Unfortunately, our experience with them has been anything but wonderful. After receiving their call to quote our move, there was a LOT of pressure on us to book before Jan 1st because of rate hikes (and they loved pushing the tariff increases). We were in the process of purchasing a property, but there was a lot of negotiations still happening with the seller. We were adamant that we were purchasing, so we ultimately paid the required deposit amount to United Regions. Sadly, we uncovered some dishonest dealings by the seller that forced us to question everything leading up to this point.

I was blown away by how professional and efficient this company was. The movers worked quickly but carefully and made sure every piece of furniture and box was handled with care. They were friendly and accommodating throughout the entire process. Five stars all the way!

United Regions Van Lines is highly recommended by me due to their efficiency and expertise. They showed there on schedule, and they had no trouble sanitising the little, unsanitary flat. They had a positive demeanour the whole time, which made us feel at ease. The team back at headquarters did a thorough cost assessment before the relocation.

I wanted to take a moment to thank you and your staff for all of your hard work in making our relocation easier. Everyone on the team performed a fantastic job and was a pleasure to collaborate with. It's safe to assume that United Regions Van Lines will be the recipient of my enthusiastic endorsement amongst friends and family.