LGI Homes Reviews

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About LGI Homes

LGI Homes is a new home builder that builds homes and communities in more than 20 states across the country. It purchases, plans and develops land for its new communities and puts streamlined practices into place to cut costs and speed up the homebuying and building processes.

Pros
  • Hires expert builders
  • Uses high-quality materials
  • Dozens of homes and floor plans
Cons
  • Limited upgrade options
  • Not available in all states

LGI Homes Reviews

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    2 featured reviews
    How do I know I can trust these reviews about LGI Homes?
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    Page 2 Reviews 5 - 35
    Verified purchase
    Staff

    Reviewed April 11, 2026

    LGI Home's rep was my best friend's husband, so I knew him already. It was a good experience. He didn't seem pushy, and just explained to us all the processes and how it works. He explained to us the benefits of buying compared to renting and explained everything very well. I give the build an 8 out of 10. However, we have had some issues. I might have to make another claim here soon. I had random screws come out of the garage door yesterday when it was closing. Other than that, I like all the pet stations for walking my dog, and I'm sure future sidewalks. I would recommend others to LGI Homes.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your experience with LGI Homes. We’re thrilled to hear about the positive aspects of your journey and that you’d recommend us to others. We appreciate your feedback on areas needing improvement, such as the garage door issue, and encourage you to bring up such concerns with our team to ensure your continued satisfaction. Enjoy the community’s pet-friendly features, and welcome to the LGI Homes family!

    Verified purchase
    StaffRates

    Reviewed April 10, 2026

    I dealt with a very nice representative. He took my information. He offered to take me to see the actual homes. They weren't decorated homes like you normally see in developments, which I thought was interesting, because you can get a better idea of what your own belongings will look like in that home. He was a great representative for LGI Homes. He did a fabulous job. Everything seemed to be very simple. They put me in touch with everyone I need to be in touch with. I was very satisfied.

    At first, there were a few things I was concerned with, but they addressed them. Once I told them, “This, this and this,” they address the problems. It made me feel a bit better. I found my house on Valentine's Day, and I was supposed to have my closing on March 13th. But there were a few minor construction things that needed to be adjusted. Our actual development doesn't have amenities and that was one of the reasons that I liked it. I've lived in communities where I've rented, and I've never used the amenities there.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your story and kind words about your experience. We're delighted to hear that our representative and team supported you effectively throughout your home buying journey. It's great to know that you found everything simple and satisfactory, even though some mild adjustments were necessary. We appreciate your trust in us and congratulate you on finding your new home! Enjoy your new home for many years to come!

    Verified purchase
    Staff

    Reviewed April 9, 2026

    The LGI reps were good to us. We worked with Christine, and she was very informative and communicative. The home is a pretty good build. I am really satisfied. I didn't know they provided a lot of the furnishings, like the refrigerator and the stove. That was pretty good. I'll recommend others to LGI for sure. It was a great experience.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your wonderful experience with LGI Homes! We’re delighted to hear Christine was informative and communicative. It's fantastic that you’re satisfied with the home. It sounds like we've met your expectations in more ways than one. Your recommendation means a lot to us, and we're thrilled you are happy with your new home. Enjoy settling in, and welcome to the LGI Homes family!

    Verified purchase
    PriceRates

    Reviewed April 7, 2026

    I was looking at new builds that met my specifications, and I really needed something that was one story and had at least a yard. Many new builds now, at least in Colorado, don't have a yard at all. They say there's the yard, but it's a place for a barbecue. LGI was able to meet those qualifications. LGI also met my price point because I got single money. I don't have double-income money.

    The home-buying process at LGI was fine as well. This is the third home that I bought. I have been through the process where I feel like I knew what to ask because I've gotten homes before. I also knew what it took to qualify for a mortgage. I applied and closed right at 30 days. Everything went very smoothly, including my lender through LGI.

    With LGI, they're more like track homes. They all look the same. But the design finish is exactly what I would have picked out anyway and it looked just like my Taylor Morrison home that I picked out. Their designers and I are on the same wavelength. The houses are good. If you're looking to buy a house you can afford, go for LGI.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your positive experience with LGI Homes! We're delighted to hear that our team was able to meet your specific home needs, including design and budget. It’s encouraging to know the house-buying process was smooth for your third purchase. Your kind recommendation means a lot to us. We hope you enjoy your lovely new home and all its familiar comforts for many years to come.

    Verified purchase

    Reviewed April 6, 2026

    When I pulled into the subdivision of LGI, I liked the layout. I also liked the fact that the houses weren't close together. It was fine the first time I went in to look at everything. We worked with Pam and she was exceptional as far as what we were gonna do, what the steps were gonna be, and how we were gonna make it happen. She was very detailed. Once she knew my situation, I didn't feel she judged the situation. She just dealt with all that. I needed somebody to tell me, “This is what you've got to do. Don't do this. Do this.” That's what I needed, and that's what she did. So far, I like the build. They also have the park in the front. They have the clubhouse and the splash pad. I like it. I am just a little concerned because it's at the front of the subdivision, and it's not really protected. I wanna make sure that whenever the home association gets going, that we take all of that into consideration.

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    LGI Homes
    Response from LGI Homes

    Hi there, thank you for sharing your experience with us. We’re thrilled to hear that Pam provided exceptional support in facilitating your journey with us. Your satisfaction with the community’s design, amenities, and your ongoing experience means the world to us. We hope you continue enjoying your new surroundings!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsHonesty & Transparency

    Reviewed April 4, 2026

    Marty was a great home consultant. He was honest about everything and let us know how everything was going to go before we even started and it went that way. The overall process took about four months. We had a good experience with LGI Homes. Everything was quick and easy. The people are nice. We just moved in, but the community is quiet. We love it. We have to pay for the pool and stuff like that within the community. We just haven't looked into it too much yet.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your experience with LGI Homes! We're delighted to hear that Marty's honesty and the straightforward process created a smooth transition into your new home. It's wonderful that you find the community pleasant and peaceful. We hope you enjoy local amenities when you're ready. Congratulations on your new home, and we're thrilled you chose LGI Homes!

    Verified purchase

    Reviewed April 3, 2026

    The home-buying experience with LGI Homes was very simple and easy. James worked with us to make sure we had our credit where it needed to be. We were impressed that he didn't act like a salesman. He acted like a normal person. The total process had taken around a month. It didn't take very long. The quality of the build that we chose was a pretty good deal for the size of the house that we got. Our new home community is good. The kids have already made friends over here. There are two separate parks that they can go to and we live right by the lake. So, there's plenty to do.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your delightful home-buying experience with LGI Homes. We're thrilled to hear that James made your journey smooth and personalized, offering guidance without the typical sales approach. It's wonderful to know you're happy with your home setup and community amenities. We hope your family continues to enjoy your new space and that it becomes a place filled with joy and new friendships. Congratulations on finding the perfect home and wishing you countless happy memories in your new community!

    Verified purchase
    PriceBillingRates

    Reviewed April 2, 2026

    The people from LGI Homes were communicative. Caesar was my home consultant, and anytime I had a question, he answered. The home-buying experience was easy, and it was a 20-day process. It was the quickest house I've ever bought. The quality of the build is not bad. Just like every home, there are a few things that I see here and there. But as far as the quality, it seems nice. The insulation is good. I keep my house at 58, and my power bill is only $100. So, that's a positive. I have been in Ohio for the past five years, and the cost of houses there is a lot more expensive. So, for our LGI home being a brand-new house, the price was good. The house came with a warranty, too, and it seems good.

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    Response from LGI Homes

    Thank you for sharing your positive experience with LGI Homes. We're thrilled that Caesar was attentive and provided the support you needed throughout your quick home-buying journey. It's wonderful to hear you're enjoying the build quality and energy efficiency of your new home. We're glad to meet your expectations with competitive pricing for a brand-new house. Welcome to the LGI community, and enjoy your new space!

    Verified purchase
    Customer ServiceSales & MarketingPriceMaintenanceStaffRatesTransparency

    Reviewed March 31, 2026

    I went to one of LGI Homes' properties 15 years ago. I wasn't ready at that time. When I thought about this, I said, “You know what? Let me see what everything looks like." I was just shopping and ended up with a house. LGI Homes' rep was great. He had some constraints, but I can't fault him for that. He could only do what he could. However, it seemed things were segmented, like my salesperson who was supposed to give me my updates, but he couldn't give me an update. Someone gave him an update but they couldn’t give an update until someone gave them an update. It was all these moving parts, but nobody seemed to be on my same place at the same time. There should be more communication. I had to do a lot of calling to check on stuff rather than people reaching out to me.

    The house I ended up with sat for a while, so it had just normal settling issues with Texas. Stuff moves. Other than that, I'm satisfied so far. LGI Homes did very good on the price. I had a budget of 250, and because I wanted to go with them, I went way over my budget. That house did not work out. I then got one that was right under my budget. They did good.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your experience with LGI Homes. We're glad to hear you are satisfied overall and that you had a positive interaction with our sales rep regarding pricing. We understand your concerns about the update process and communication delays. Your feedback is valuable and will help us improve. We strive to better our processes to ensure customers receive timely updates. Congratulations on finding your new home!

    Verified purchase
    Punctuality & SpeedStaffTransparencyTimeliness

    Reviewed March 30, 2026

    I went with LGI for convenience, an easy process in my hometown. We scheduled the appointment online. Then we went inside the next day and met with their rep, Travis. He walked us through the process of each home that we were looking at, and gave us the breakdown, the rundown of the community, which I was familiar with. Then gave us a brief explanation of the process, as in trying to see which one would fit our family. It was good. We really enjoyed working with Travis a lot. From the beginning to the end, the process took 22 days. It was quick. The house is built very nicely. And if we have complaints, they are very minor.

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    LGI Homes
    Response from LGI Homes

    Hi, thank you for sharing your positive experience with us! We're delighted the process went smoothly for you and that Travis provided excellent guidance. Congratulations on your new home, we're thrilled to hear it's built wonderfully for your family. Enjoy your beautiful new home!

    Verified purchase
    Staff

    Reviewed March 30, 2026

    LGI Homes was wonderful. I found out about them through my wife and when we dealt with their consultant, Tiffany, the process was short and simple. She told us what we needed to do and she was very courteous. She was also very polite and knowledgeable. I love the quality of the build and I'm very much satisfied with the amenities. I also love the kitchen island and everything about the home. I have recommended a friend and other people to go through LGI Homes because it was a very good process. Everybody was kind and they knew what they were doing.

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    LGI Homes
    Response from LGI Homes

    Hello, thank you for sharing your wonderful experience with us. We're thrilled to hear that Tiffany and our team made the process short and simple for you. It’s fantastic that you love the quality and amenities of your new home. We greatly appreciate your recommendation to others. Congratulations on your purchase and thank you for choosing LGI Homes!

    Verified purchase
    TechPunctuality & SpeedStaffTimeliness

    Reviewed March 29, 2026

    LGI was building in the area I really wanted to be in that was convenient. So, I decided to purchase from them. Their rep took us around to the houses that we were looking at and we talked logistics. I put my own money down that same day. It was a pretty quick and easy process. The specific house that I got was under contract and for whatever reason, that fell through. So, it came available in March and we jumped on it right then. It was in the finish-out process. Then, the process to get in was really simple. Since I've been there, I've had some questions about my HVAC but that's just the industry that I work in. I'm under the impression that the AC unit is undersized. But other than that, when we did the final walkthrough, we marked everything off with tape. And before we closed the next day, the painters and everybody had been back to touch things up and fix what we needed fixed. So, for the most part, it was a pretty smooth process.

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    Response from LGI Homes

    Thank you for sharing your positive experience with LGI Homes. We’re delighted to hear that you found the process of purchasing your home convenient and smooth. We appreciate your detailed feedback on having had to address final walkthrough items but glad that these were promptly fixed. It's fantastic that overall things went smoothly, and we’re excited to have you in your new home! Enjoy settling in!

    Verified purchase
    PricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed March 28, 2026

    I really enjoy the location of our LGI home. It's very welcoming and comfortable. There's a small kids’ park and little walking areas for dogs. But it’s a small neighborhood, so it’s okay. Also, the home turned out to be well-built with an affordable price. It doesn’t have sort of high-end conditions, which you'd expect from a home for that cost. But I’m most impressed with the insulation value of it. It's insulated very well. When I made my purchase, the process was pretty fast. Once I made the decision, the loan officer was on top of everything. Overall, my experience has been great and I've told everyone about LGI Homes.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your positive experience with LGI Homes. We're delighted to hear that you feel welcome and comfortable in your new neighborhood and appreciate the quality and affordability of your home. It's fantastic to know the insulation exceeded your expectations and that the purchase process was swift and efficient. We deeply value your recommendation and are excited to have you in our LGI Homes community. Wishing you continued happiness in your lovely home!

    Verified purchase
    Staff

    Reviewed March 27, 2026

    I like the idea of a newer build because it seemed to fit more of what we were looking for, color scheme-wise. A lot of them start white when they're newly-built, and it gives a lot more freedom. We've been able to have some more fun with figuring out decorations. Some of those things that you don't always get with someone else's house. There have been some difficulties with getting certain utilities. And as soon as I let LGI Homes know, they help me navigate it. I have been very satisfied.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your experience! We're delighted to hear you’re enjoying the flexibility of your newly built home, and it’s great to hear how our team helped navigate utility challenges. We value your satisfaction and are thrilled to have been part of your home-buying journey. Enjoy decorating and making wonderful memories in your new home!

    Verified purchase
    Customer ServiceSales & MarketingStaffRatesTransparency

    Reviewed March 26, 2026

    I would recommend going through LGI Homes because of the ease of purchase, the customer service, the quality of the home, and their warranty. Also, I liked the floor plan, lot size, and purchasing process. We toured the home. LGI Homes said, "If you like it, you just do $1,000 deposit, submit an application." The financing, the mortgage officer, and sales agent were all in-house. It was a one-stop shop where I talked to three people. We were in the house within 30 days. We had the option to be in the house at 26 days, but that was too short for me. It was right on spot because they initially told me, "We're a 30-day to key business from once you submit your application as long as you can afford the home.” I bought a house before, and it was 90 days. This was an awakening. And the interest rates were great.

    I liked their communication skills and that they were customer-focused. A lot of businesses market that they're customer- focused, but they're not. LGI Homes was very attentive. They walked us through processes that we had questions about. They went above and beyond to get answers from the HOA and push issues with the HOA. Even after we closed on the home, they still helped us figure out any kind of problems that we have.

    The build is exactly as described. It's modern, updated, open. Bedrooms are a decent size. The bathrooms are very nice, typical two-car garage. It's a nice home. It's a rural setting, but we're close to some smaller urbanized areas. There are no amenities in the neighborhood, but that will be HOA-controlled, and it's a very new neighborhood. There are only 6 sold homes out of 50 lots.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your experience with LGI Homes. We're thrilled to hear that you had such a positive, smooth journey purchasing your home. It's great to know our team prioritized your needs and made you feel supported throughout the process. Your feedback on our attentive customer service and comprehensive in-house approach reassures us of our commitment, and we're delighted you're satisfied with your new home. Enjoy living in your new neighborhood!

    Verified purchase

    Reviewed March 19, 2026

    I like the build of the house and the community. It's pretty quiet there. But there were a few things that could have been added to it, like the molding around the mirrors and cabinets in the downstairs bathroom. Also, my fiancée wants to be on the deed but LGI didn't put her on there.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your experience with us. We're pleased to hear that you appreciate the quality of your house and the tranquility of your community. Please feel free to reach out to our office to guide you through these matters. We hope your new home is enjoyable and fulfilling.

    Customer ServiceStaff

    Reviewed March 13, 2026

    We noticed some issues with our siding and submitted a warranty claim even though it was past the 1 year workmanship claims period. Their team (Will being my contact) spent the next couple weeks visiting with crews to assess the issues and extent of the damage. Because of their thoroughness they uncovered other issues we were not aware of and fixed all of the damages. They then replaced all of the siding on our home and fully repainted the entire home. Truly above and beyond customer service!

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your positive experience with us! We're delighted to hear that our team, especially Will, went above and beyond to ensure your satisfaction by carefully assessing and addressing the issues with your siding. Our goal is always to provide thorough service that exceeds expectations, and we’re glad we could do this for you. Thank you again for your recognition, and we look forward to continuing to serve and support you in the future!

    Customer Service

    Reviewed March 9, 2026

    They cut corners in every direction. Promise warranty service, but IGNORE requests, and/or falsely close out claims in order to meet “warranty response times”. Please walk away from this builder and search other review sites!

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    Verified purchase
    Staff

    Reviewed March 8, 2026

    We've been renting houses for years. And it was time for us to get ourselves a new home. My niece lives around the corner, and I liked her house. I know they were building out here. So, we just walked in. Everybody treated us with respect and was friendly. I just love the atmosphere at LGI. So, we went with them. The rep was direct, and everything that he said he was gonna do, he did. He was knowledgeable. I had a really good experience with them. They were also direct and told me what to expect, what not to expect. Everything was perfect.

    Everything's okay with the house. Although I might have to paint my walls. The white is just not gonna stay clean long. I love the community too because everybody walks, and there are kids out here. My grandson lives with me. So, there are plenty of kids that he can play with, because the other house we had didn't have a lot of kids in the community. I've recommended LGI to others.

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    LGI Homes
    Response from LGI Homes

    Thank you so much for sharing your experience with us. We're delighted that everything went smoothly right from your initial visit to finding your new home with us at LGI. Knowing that you felt respected and enjoyed our community's vibrant atmosphere is truly heartening. It's wonderful to hear that our team, especially your sales representative, provided clear communication and fulfilled all commitments. It means a lot to us that you love the new home environment and that your grandson has found a great community to bond and play with others. Thank you for the recommendation. We wish you and your family many happy years in your new home.

    Verified purchase
    Customer ServiceMaintenanceBillingRates

    Reviewed March 7, 2026

    We were looking into Zillow and we saw the constructions. The new construction by LGI was happening. So, we stopped by, and reviewed the numbers with them and it worked out for us. LGI offered the best rates for interest rates. They gave us all the information that we needed. They pretty much gave us a tour around the house. They showed us how to use everything, who to call if something breaks down. So, it was good. I have wished in the beginning that at least they install basic things, like gutters, so I didn't have to do it myself. But other than that, the quality is good. The community looks nice and peaceful. We're happy.

    LGI should be 100% upfront in the beginning, when customers are checking the rates, about the variable rates. For example, we were told our rate was going to be 3.99 interest rate, and they pretty much sold us on that. We signed the paperwork and then we came to realize that it was only for five years. So, we had to change it, and we ended up going through another program because we didn't want flexible interest rates. Also, they didn't offer any down payment assistance. It was just the USDA without the rate, which is a higher rate. LGI has signs outside of the community saying, "Get your house for 0%" or "0% down". But we had a different story. It wasn't unpleasant. It was just a lot of miscommunication between the builder and the broker.

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    Response from LGI Homes

    Thank you for taking the time to share your experience with LGI Homes! We’re thrilled to hear that you appreciated the tour and received helpful information during your decision-making process. We sincerely apologize for any misunderstandings related to the interest rate and the concept of variable terms. We genuinely aim to provide transparent and comprehensive information from the outset. Your feedback will help us improve how we address and communicate these factors in the future.

    Thank you again for your patience and your honest thoughts, which are invaluable in bettering both our services and client relations. We hope you continue to take joy in your new home and community.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed March 6, 2026

    I was working with a real estate agent, and she took me to LGI. It's a good area. I was going with an autumn-type house, but then I wasn't quite sure about that, because the space was limited. It was smaller, so I chose the Baker house. It's worth it. But there are small areas there that need to be taken care of. But they told me that they would call me or schedule for me so they can go and take a look at all those minor details. But I haven't heard from them. But I would still recommend LGI to friends. They have good customer service. The rep I worked with was really nice.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your experience with us. We’re delighted to hear that you had great interactions with your real estate agent and found the LGI customer service commendable. It’s fantastic that the Baker house ended up being a perfect fit for your needs. However, we apologize for the oversight regarding the follow-up on small areas needing attention. We appreciate your understanding, and your feedback will help us improve our processes. We encourage you to reach out to us directly so we can ensure these details are addressed promptly. Thank you for recommending LGI to your friends, and we’re committed to resolving the outstanding items swiftly. Enjoy settling into your new home!

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffEase of UseRatesTransparencyCommunication

    Reviewed March 5, 2026

    The marketing for LGI Homes was done well and caught my attention, and the interest rate offered was nice. My consultant was very open, communicative, and informative. She kept me updated throughout the entire process. Considering how fast the home was built, it’s of very high quality and I'm surprised by how sturdy it is. The new neighborhood is still being built, but so far it’s been nothing but good vibes. It was a perfect experience. Pricewise, I got a steal. I first heard about LGI through a friend, and when I looked through their website, it was very easy to navigate. People should trust their sales consultant and it’ll be a smooth process.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your fantastic experience with LGI Homes. We are thrilled to hear about your satisfaction with the quality and craftsmanship of your new home, along with the seamless journey facilitated by your consultant. It's wonderful to know our marketing caught your eye and that everything, from the interest rate to the website navigation, met your expectations. We greatly appreciate your kind word-of-mouth, and are glad the new neighborhood has made a positive impression. We’re delighted to be part of your homebuying process and appreciate your recommendation. Congratulations on your new home!

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed March 4, 2026

    The program that LGI got going is unbelievable. There are a few changes I would make, but the incentive, the price and what you get are unbelievable. My realtor, Heath, paid for the homeowner's insurance for a year and the HOA for a quarter. He locked in a solid price on closing, so there were no surprises. It was incredible. There are only a couple of things I would change in that before I sold the house or had the customer walk through it, I would make sure it's ready to go. I would make sure there was no repairs needed, that it was absolutely pristine. When I moved in, I had to deal with the microwave not drawing air up. I had to deal with the ceiling fan. I got rid of the attic fan and did more vents in the roof. The attic fan sounds like a freight train.

    Heath should be promoted. That guy is unbelievable. They also have this guy that goes around and fixes everything, or does all the scheduling. His name is Isaac. He's incredible as well. The builder is incredible. He's got really good people working for him. I'm also a builder and I have a subdivision in Wyoming. I almost called him to see if he'd do mine, because I was really impressed. The Realtors aren't jumping up and down on the floor plans. The product's great. I'm really happy. My boys are also happy. It's a first home for my boys. We went looking for a three-bedroom because I need to stay with them quite a bit because if I'm not building, I got to have home base. It was $2,400 for a three-bedroom, and that's not going to stay that way.

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    Response from LGI Homes

    Thank you for sharing your detailed experience with LGI Homes. We are delighted to hear that both Heath and Isaac provided such exemplary service and that you're impressed with the initiative and dedication of our team. We're pleased that the majority of the process met your expectations, including securing a hassle-free closing deal and the home incentives provided. We're also thrilled you found the perfect first home for you and your boys. Thanks for recommending our service from a builder's standpoint. Congratulations on your new beginning, and welcome to the LGI Homes family!

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffLoan ProcessRatesTimeliness

    Reviewed Feb. 27, 2026

    I was recently pregnant and my significant other and I were essentially house shopping, but we couldn't really find anything. It was one of those things where you look something up and you advertise things on social media. So my significant other went ahead and came across LGI Homes through a social media platform that they had some houses out in Youngtown. It was Youngtown and Casa Grande, but we live here in the valley. Working with their representatives was quite a process. There are pros and cons to everything. Their customer service was great. Every time I needed to get ahold of someone, whether it was our Realtor, the two loan officers at least reached out to us. One of them at least reached out to me that same day that I needed a question to be answered. I just needed some sort of confirmation.

    I'm not trying to be too insensitive about it because I'm pretty sure buying a house in general is a process. It takes time on both parties. So maybe the whole buying a whole house like that, generally speaking, is a long process. Where I felt like I was getting irritated was that I was always constantly being asked for the same documents. For example, me and my mom were told to give a copy of our driver's license and socials more than once. Whether it was through the portal or through an email, we sent it both ways. But that being said, being a first home buyer, it rubbed me the wrong way because that's personal information.

    I wanna make sure that it's getting sent to the right person. I feel like it would just concern anybody that anybody would ask for that information more than once when you expected to just give it out once and make sure that whoever you're giving it out to is using that information in a responsible manner. Another thing that was getting to me was the excessive amount of questions. I'm a first-time home buyer. Perhaps I don't know any better and perhaps it's a part of the process and I was just trying to get some sort of validation, but it was essentially just asking so many questions, even regarding my mom's information. I had essentially get information from her that I didn't even know regarding her HOA.

    As far as the price, it was very much phenomenal. The fact that we only put down a little over 17,000 astonished me. I thought that was cheap. I thought we for sure had to put down more than 20,000. I thought that was really cool and we didn't even pay additional for closing either. In today's economy, we wouldn't be able to find a house that we were able to put down a little bit less than 20,000. And that, I will give you LGI credit that they made that happen.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 26, 2026

    I found LGI Homes on Google, and their experience was very good, which influenced my decision to go with them. The rep was very warm, inviting, and kind. She answered all the questions I had in depth, walked me through the processes, and gave me very good clarification. I felt very knowledgeable in what I needed to do next. I was impressed that she was responsive. Any time I had a question, she was able to get back to me or let me know who I needed to speak to. She always greeted me with a smile and had true customer service. She made me feel very comfortable with any concerns I had, and I didn’t feel like I was getting processed through the wringer.

    The home is built very well so far. It’s my first house, and the house has some cracks, but I was advised that it’s just settling into the foundation. Other than that, I’m good and would recommend. The only thing I noticed is the walls are painted white. It’s ashy white, not glossy white, which may be practical for new homebuyers who may want to paint, but I haven’t painted anything yet. The community affects my commute a little, about 10 to 15 minutes further out, but I don’t blame the home builders for that. I’m hybrid, so it doesn’t bother me, and I’m closer to my husband’s job so he’s happy. There’s a tiny park in our area and a major one for the whole neighborhood. And I like that there’s an elementary school nearby and an urgent care down the street. It’s very convenient if you have children. I’m very satisfied and would recommend LGI.

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    Response from LGI Homes

    Thank you for sharing your experience with LGI Homes. We are delighted to hear you received thoughtful and informative guidance from our team throughout the process. Providing supportive and reliable service is our goal, and it's wonderful to know you felt knowledgeable and comfortable along the way. Congratulations on your new home! We are happy to hear you're enjoying the new neighborhood and community amenities. We appreciate your recommendation and look forward to continuing to support you on your homeowner journey for years to come.

    Verified purchase
    Customer ServiceCoverageStaffTransparency

    Reviewed Feb. 26, 2026

    We have been looking for a home and somebody told us about LGI Homes. We went into their office and filled out paperwork, and they checked our background. I had a few small things that I paid off, and they still worked with us to get into the house, which made me feel safe about it. They were trying to help people who want a home get into one. Other places required a lot more steps, but they helped us through the process. One rep introduced us to another team member who helped us through the process, and when it was time to close, another representative called to let us know we were ready. Everyone I spoke with was wonderful.

    LGI did a good job with the quality of the home. It looks nice inside and out. We had it fixed up and there are a few things I may update in a couple of years. I wanna make sure that my grandkids and my son and daughter have a place to live just in case something happens to me. The community is nice, especially where I’m located. I see right onto the offices and I’m closer to the streets. I’ve done electrical, plumbing, sheetrock, tile, and remodeling work for over 30 years, so if anything happens, I can take care of it. But I’ve got the insurance on it. I took my sister’s daughter and some of my stepdaughters to meet the team so they could learn what they needed to do to get a home.

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    Response from LGI Homes

    Hi there, thank you for sharing your wonderful experience with LGI Homes. It's inspiring to hear how our team worked closely with you through each step of the homebuying process, making it as smooth and reassuring as possible. We're also pleased that you are delighted with the quality and look of your home. Creating a community where families can feel comfortable and secure is very important to us. We hope you, your family, and your friends find long-lasting happiness in your beautiful new home. Thank you again for your positive feedback!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 17, 2026

    I passed through one of LGI's houses. I Googled it and I saw the houses. Then somebody contacted me from the office in Cape Coral. He told me if I want to go take a look at the houses, and he could be calling me every couple of days. He assisted too much. I made an appointment with him and I passed by the office. He was busy with somebody, but another guy took me to see the houses. The home buying process was good, especially, with the lady for the loan company who approved me the mortgage. She did a lot of work. She was a lot patient with me because I'm not that kind of guy that know a lot of stuff on the phone and computers. I'm old school. I like to talk to people. I don't like to talk to a computer. She did a great job.

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    Verified purchase
    Staff

    Reviewed Feb. 16, 2026

    The representative from LGI Homes, Janet, did well by us and I appreciated that. I was impressed with her determination and care for us to get a home, not just a house. I love the side of the home. The design is cute. I like the master bathroom, which is mine, because it’s big and has space. It separates my toilet from my shower and my bath. It has a his and her wash area. The community is peaceful and so far, the neighbors appear to be good and friendly. But there was a little bit of discrepancy that I did not like. The only external lighting that LGI provides on their structures is the front light at the garage and it is a single light. There's no light at the back and the sides of the property. And at night, it's super dark.

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    Response from LGI Homes

    Thank you for sharing your delightful experience with us. We're pleased to hear that Janet made your home-buying journey memorable. It's fantastic that the design elements, such as your spacious master bathroom, have met your needs and contribute to your enjoyment of your new home. However, we apologize for the concern regarding exterior lighting. We appreciate your feedback and want you to know that we take comments like yours seriously, as they help us improve future designs. Thank you for choosing us as your homebuilder, and we hope you continue to enjoy living in such a wonderful community.

    Verified purchase
    StaffLoan Process

    Reviewed Feb. 15, 2026

    My husband works near the location of LGI Homes. He drove by and saw the new build as he was going up, so we went to check it out. I liked what I saw and we ended up purchasing a home from them. The whole process was stressful and it took about a month and a half to complete. We had a few credit hiccups that we needed to address first. But the home consultant we worked with was very informative and helpful along the way. He was also approachable and easy to talk to. We also want to give high praises to our loan consultant, Rachel, who was amazing. We were very happy with her.

    As soon as we closed on the house and got in there, we wanted to change the flooring. Then, we got our own inspector and he said overall the build looked really good. It was just the things that we couldn't see underneath the flooring. So far, we like our new home and the community seems pretty quiet. There's one neighbor that plays his music a little too loud but I'm sure that'll get addressed pretty soon. Overall, working with LGI Homes has tremendously changed our lives. We were moving from an apartment to our first home together. So, it's pretty exciting.

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    Response from LGI Homes

    Hi, thank you for sharing your experience with LGI Homes. We're delighted to hear that our team could assist you effectively throughout the home-buying process, making it rewarding despite the initial stress. We appreciate the praise for both your home and loan consultants who made this journey special for you. We're glad you're enjoying your new home and the quiet community setting. Wishing you many happy years in your first home together!

    Verified purchase
    Staff

    Reviewed Feb. 5, 2026

    My wife looked LGI up. She talked to me about it and we went to see the homes they had. The homes are nice. They showed us a house that's good and in a nice neighborhood. There's a park for kids and people to walk their dogs. We're satisfied with the neighborhood. We decided to rent the house to see how everything goes. We were renting to buy. LGI's reps talked to us a lot about it and they helped us a lot with the home. We are close to about six months for our new build. The quality is good. We like it. It was a different build compared to other houses we lived in. It's nice.

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    LGI Homes
    Response from LGI Homes

    Hi, thank you for sharing your wonderful experience with LGI Homes. We're thrilled to hear that both the house and the neighborhood have met your expectations. It's great to know that our team was able to assist you in transitioning to your new build and continuing your journey toward homeownership. We appreciate your trust in us and hope you enjoy your home and community to the fullest. If you ever have questions or need assistance, we're always here to help. Wishing you all the best as you settle in!

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    LGI Homes Company Information

    Social media:
    Company Name:
    LGI Homes
    Company Type:
    Public
    Ticker Symbol:
    LGIH
    Year Founded:
    2003
    Website:
    www.lgihomes.com