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LGI Homes Reviews

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About LGI Homes

LGI Homes is a new home builder that builds homes and communities in more than 20 states across the country. It purchases, plans and develops land for its new communities and puts streamlined practices into place to cut costs and speed up the homebuying and building processes.

Visit www.lgihomes.com
Pros
  • Hires expert builders
  • Uses high-quality materials
  • Dozens of homes and floor plans
Cons
  • Limited upgrade options
  • Not available in all states

LGI Homes Reviews

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    2 featured reviews
    How do I know I can trust these reviews about LGI Homes?
    • 4,976,692 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 35 - 75
    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Aug. 1, 2026

    We went with LGI Homes for the construction quality. Most of the workers have been excellent, but the head contractor, Marvin, who was supposed to do the walkthrough and be able to get the dates for closing, has been horrible. It's a new construction, so there were all these things that were supposed to be done on the checklist before I moved in and they weren’t done. LGI bumped up our move date and we said we would just close a week later. But they said they wanted to close early. So we closed early and they promised it'd be done. We're now three weeks in and they’re still not done. We finally got on the warranty portal for the homeowners and we’ve started itemizing everything one by one. The head contractor doesn’t return our calls or texts until we escalate it to his boss. Maybe Marvin has a lot on his plate or he’s just not a very good employee.

    LGI should not try to bump up closing if they can't get the things that they need to do done. It's disappointing. It's like they wanted our money, and then as soon as they got it, crickets. They never called back and we don't have hot water in one shower. There's water pooling under the garage doors because they didn't do the concrete correctly. There are multiple things and those have muddied the process. Otherwise, our experience has been excellent. The people are very professional and good. We love the community, although LGI is still working on the amenities.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed July 30, 2026

    We drove out of the neighborhood and saw the sign for LGI. Then we stopped in and talked to them back in October. And we've been in this process for a while, and the office people were very receptive and have been very good to work with. Everything went very smoothly with the process, according to what we were told as far as what to expect during the process. The only thing was, we were told that the property behind us was conservation and nobody's ever built on it. And now, they're already clearing it out. But I'm not so sure that the people in the office knew that either.

    The quality of the house is very good. To be a builder's house, it was done very well. There were some minor things I pointed out in the beginning that were addressed before we had to close them. Like the garage door being one of them. One of the sensors is acting up on it. Also, the bathroom door won't shut all the way, but nothing major at all.

    The biggest benefit to me was that the communication throughout was very good through Zach, who represented us the entire time. The community manager for this place where we are was also very helpful and informative about everything that was going on, and it was a very good whole process. Also, the three and a half percent was a big deal to us as well. And knowing the things that LGI does, they got your rate down. You can also refinance as long as you keep your mortgage with them. It's all a positive to me, and that's a very good thing these days and times.

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    Verified purchase
    Staff

    Reviewed July 29, 2026

    There's not enough storage room, not even enough to put your towels and sheets up. We're first-time buyers, and we did not realize that before we bought the house, but it is what it is right now. We're trying to figure out how to put stuff in place that we just got to have. Other than that, it’s been an excellent experience with LGI Homes. We were pleased with the reps. They were here for us and helped us along the way.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

    Reviewed July 28, 2026

    I was using an app called Redfin to try to look for homes in my area, and LGI happened to come up. I went by and sat down with a rep after I made an appointment. She showed me the floor plans of the area and what the plans for the community were. Then she took me around the community before she showed me the house, and we ended at the house. She was super friendly the whole time. Her name is Laura, and she's super sweet.

    However, there were things that were missed. I already have two things that I'm going to talk to them about when it comes to sheetrock evaluation here in 11 months. It'll be on them to fix those things. Also, somebody screwed in the air conditioner incorrectly, so I had to have somebody come on the second day that I lived here to fix a huge leak in the guest bathroom because the air conditioner was backing up into it. Here and there, there were little hiccups, but overall, I really like the house and I’d still talk about LGI to my coworkers and friends.

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    Verified purchase
    Customer Service

    Reviewed July 27, 2026

    We were searching for available homes in the area, and LGI homes came up in the search. We applied online and their customer service was good. The build of the home is pretty good as well.

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    Verified purchase
    PricePunctuality & SpeedOnline & AppStaffRates

    Reviewed July 26, 2026

    I looked up affordable homes near me and LGI came up. I went on their website, and it asked if I was more interested in putting my number. Then an agent texted me, and we went on from there. It's better to get a new build than get an old house. The home buying process was pretty good and fast. We got into our house within 30 days. The quality is good. It’s worth what you’re paying. The community is nice too.

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    Verified purchase
    Staff

    Reviewed July 25, 2026

    We drove by and saw the LGI Homes sign. We went in, completed the application process, and it was perfect. The rep who helped us out was good and so is the quality of the house build.

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    Verified purchase
    CoverageSales & MarketingPunctuality & SpeedMaintenance

    Reviewed July 24, 2026

    We were looking to rent an apartment, but then we saw all the new constructions while we started driving by. We saw the LGI hones, then we saw their promotions. It was moderately easy to get into a home and it took LGI a couple of weeks to get everything together for us. They were really attentive. The quality of the build of the home is so-so and I like the community it's in. I also like the interior and the design of the home. It wasn't until we moved in and started noticing more things than others. I have brought it to LGI's attention, but it's been a waiting game at the moment.

    It wasn't until three weeks ago that we were finally able to install a washer and dryer. Because once we moved in, something with the HVAC had to be fixed, so they cut some drywall. Then, once they cut it, we had to wait for them to come and repair it. From the moment we moved in, it took around a little bit over three months for them to do all that. So it wasn't convenient for us.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 15, 2026

    I noticed how quickly the LGI homes were getting put up here and I was able to get a good lot that I liked. So, I signed up with them and it was a pretty quick process. It was my first time buying a home and going with them made the most sense. The staff was really good and they answered a lot of questions. The first person I spoke with was named Rick and he was really helpful. Even after I bought the home, he's been keeping in contact and checking in on things. Some of the houses on my road are still being built, which I thought was going to be an issue because I work graveyard. But it's not too bad, especially considering how quickly the houses are going up. So they're not bothering me too much. Everything's very good so far and I have no complaints. Also, I would advise anyone who asks to have a conversation with LGI Homes and tell them that LGI will steer them in the right direction.

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    Verified purchase
    Customer ServiceTechSales & MarketingPunctuality & SpeedStaffLoan Process

    Reviewed July 14, 2026

    I initially saw an advertisement online for LGI and then I went in to talk to them. I continued to look at other builders but I liked LGI mainly because of their incentives. Secondary to that is the experience I had with them. The customer service was nice and the people were friendly. I primarily dealt with John and he was always professional and able to juggle quite a bit. I thought LGI was a little bit understaffed because he was showing me homes, talking to me on the phone, texting me, and dealing with other people there. So John specifically does a good job. There was another girl and even though I didn't have that much interaction with her, she was pleasant as well.

    Ryan, the construction manager, was helpful and very responsive. Christy, the loan officer, was absolutely amazing. She was the best. And I found out she's my neighbor, so she's really awesome. Once we closed, she let me know that she's literally my neighbor back there. So that was nice. She's very good at her job. If I were to recommend somebody to buy a house from LGI, I would tell them to request Christy.

    The build of the house is great. I had it independently inspected and the inspector found 37 issues, which is fairly minimal based on his expertise and experience. So I knew it was good to go. LGI handled most of the issues quickly and the house is very nice. Everything seems sturdy. The home appraised for a little more than what I bought it for. So, I already had some inherent value. I'm not an emotional buyer-type person. I'm financially savvy, and that's why I went with LGI in the end. There are tons of builders and I went to visit them all, and I came back to LGI because of the value that they were providing. There's a dog park, two different parks, a lagoon, a couple of man-made lakes and fitness centers. LGI has it all over there.

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    Verified purchase
    Customer ServicePriceMaintenanceStaffRatesTimeliness

    Reviewed July 12, 2026

    I've been looking for a home for a while now for the past four years and I liked the way LGI Homes are built when I saw them. I fell in love because I've always wanted to have my own house. This is the first time I’m owning my home and I want something new that I don't have to worry about for at least 10 years. It was a good price for a new home. It's worth it. I had good interaction and communication with the rep. I would text him and he wouldn't answer till the next day, but that's understandable. Sometimes he gets busy because he's also dealing with other people.

    The build has good quality and I like the timely manner in which LGI builds the homes. I moved in in January and they were barely building houses in front of me and they're already done. A week and a half ago, the toilet started clogging up and I called maintenance and they were here in 15 minutes to look at it. The community is quiet. I only have one neighbor to the left of me and I have backyard neighbors. They are polite. I recommended LGI to a couple of people, but they failed to meet the qualifications for wages and they don't have enough job history under their belt as I do.

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    Verified purchase
    PriceStaff

    Reviewed July 11, 2026

    I asked LGI a couple of questions and I wanted to go with a new build because of all the warranties. With the older homes, you have a lot of problems with different things. I'm enjoying my new home. It has good quality. I always have these little things that you can always change, though. But it has nice carpet, the walls, and the garage floor. The garage is nice too. In an old house, when you go up the stairs, they have squeaky steps. But I have none of that. I don’t have to worry about any of that with my kids going up and down the steps. I can't hear them. So, that's a good thing.

    I love the community. Everybody is nice over there. It's a mixture in the community, though. But it's nice. I got good neighbors. It's really nice around the neighborhood. There are a lot of friendly people walking their pets, introducing themselves, and talking. LGI has a real good program to where no matter what your situation is, as long as you have a job and your credit is fairly decent, they'll give you a chance. With most houses, you have to pay so many percent down, and the closing cost is $17,000. But when I talked to the Realtor, he told me, “Look, you put down $2,000 today, and we're gonna put it for sold. It's yours. And that's gonna be your closing.” That's a blessing. Altogether, it was around $14,000. You can't beat that.

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    Verified purchase
    Staff

    Reviewed July 10, 2026

    Daryl, the rep from LGI Homes, knew exactly what we wanted, showed us what we were looking for, and made it happen. I chose LGI because the housing in the area was well-priced, and we liked how everything was built. The quality of the home has been good. There were a few minor things after we moved in, but nothing major. The neighborhood is still brand new, so there are only about three people living on my street right now. The parks and pool are coming in phase two.

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    Verified purchase
    StaffRates

    Reviewed July 9, 2026

    I liked LGI's location and lot availability. The staff at the office at the development where we purchased the home was all excellent, helpful, friendly, and very highly rated. They knew what they were doing. I designed and built quite a few homes in the past. This is a downsize for me, but it’s been good. I was surprised by the quality of the build. We've been in the house for three weeks and I have found nothing to complain about. It's very good quality. It’s better than I’ve had expected from a mass homebuilder like LGI. I would recommend them.

    If you're going into one of these neighborhoods built by a national brand builder, LGI would be a good bet. I've had a very good experience. The construction superintendent's first name was Sebastian, and he was the one who did the walk through with us. I've talked to him, and he actually wound up living right across the street from me. He was a very good representative. I would recommend him highly. There are very few amenities associated with this neighborhood, but that's okay for me. The only complaint I have is that the HOA is unconscionably difficult to deal with. I'm very irritated with the complexity of the process. Asking someone else who resides in Texas for permission to put up a standard privacy fence on my own property here has been frustrating, at best.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your detailed experience with LGI Homes. We're delighted to hear that the location and lot availability met your needs and that the staff provided excellent and helpful service. It's wonderful to know that the quality of your new home exceeded your expectations, even as an experienced home builder. Your kind words about Sebastian and the positive interactions you've had mean a lot to us.

    Verified purchase
    MaintenanceStaffTransparency

    Reviewed July 8, 2026

    Everyone was pretty good at explaining everything. It was a very welcoming experience. The LGI rep was great. I was impressed with the transparency of everything. There are a few things that have to be fixed, but they're getting taken care of. The quality of the material is pretty good. The only issue would probably be the finishings on stuff.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your positive experience with us! We're delighted to hear that our team made the process welcoming and transparent. We appreciate your understanding as we address the finishing touches and assure you of our commitment to quality. Your satisfaction is important to us, and we're thrilled that you're pleased with the overall quality of your home. Congratulations on your new home!

    Verified purchase
    PriceMaintenanceStaffEase of UseRates

    Reviewed July 7, 2026

    My folks got a home over in the villages an hour away from Orlando. It's a huge community out there. I talked to them, and they were like, "Hey, hit up one of your Realtors and see if they recommend somebody out in the Fort Pierce area.” I met Andrew, and he took me around a few homes. One of the places he took me to that was in my budget was the Celebration Pointe, which are the townhouses over here that LGI built. That kinda worked. Then I met Sean, the point of contact between me and Andrew and the LGI representative. Sean did an absolutely great job showcasing the houses and talking about the benefits of getting a property out here, especially in this area. He was really informative and very professional as well.

    What I liked is he talked about the benefits, but he didn't make it seem like it was an inclination thing. It was refreshing to not feel like I was forced into buying something. More so, it was the, “Hey, I think it's a really great opportunity. Just think on it. Let me know.” Plus, it also helped that I also had Andrew, too. I really thought the LGI employees were really professional, very open, and really great overall. It was a good experience.

    This was a first-time purchase for me. I got a three-bed, two-bathroom townhouse. I really like it. It's really nice. They included a lot of the appliances in there. They had the fridge, the dishwasher, the oven, and the microwave. Also, the builders that LGI had come out when I did my walkthrough before closing gave a really intuitive walkthrough. They were very detailed and the nice thing is they did a really good job where there wasn't anything major that needed to be fixed before closing. It was just one lick of paint right there. So, overall, the quality was there, and I have no complaints or issues at all.

    The price met expectations, especially moving from a different state out here to Florida. In Washington State, the property pricing is way different than it is more in the East Coast. LGI did a great job of explaining the reasoning for the different price breakdowns as far as the different townhouse options. Additionally, you could pay a little bit more for the three-bed, two-bath that I got, where the garage isn't inside the house. There's no door to the garage, but then you have extended square footage for your guest bedrooms. So, I like that they were really detailed, and they took the time to explain that.

    Unfortunately, I haven't had the chance to check out the amenities. I'm super busy. Since I recently moved, I'm still doing a lot of stuff. And the holidays are pretty recent too, so I was more with family. So, I haven't had the chance to check out amenities. From what I understand, there is a pool, there is a gym, and there are also parks.

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    LGI Homes
    Response from LGI Homes

    Hi, thank you for sharing your positive experience with us! We're thrilled to hear that our team provided the professional and informative service that made your first home purchase enjoyable. It's fantastic that the Celebration Pointe met your needs and expectations, and we're glad to hear the walkthrough before closing was thorough and satisfactory. We appreciate your understanding of the price breakdowns and are delighted that everything was explained clearly. Although you haven’t had the chance to explore the amenities yet, we hope you enjoy them when you do. Thank you for choosing LGI Homes, and we wish you many happy years in your new home!

    Verified purchase

    Reviewed July 6, 2026

    This was my very first home. I didn't want to have to buy a house that didn't have a warranty if something went wrong. I had a good interaction with Travis. He was great. But the home could have a fiber internet or a doorbell.

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    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed July 5, 2026

    I'm a builder myself, and I should have built myself a home, but I needed to move fast. A custom home takes six to nine months to build and I have two months to move. Everything was good dealing with the rep from LGI. It was quick and easy. In terms of the quality of the build, you get what you're paying for. The amenities are here to be built, and I am very excited about them.

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    Verified purchase
    Customer ServiceCoveragePriceMaintenanceStaffRates

    Reviewed July 4, 2026

    I went with a new build because they're around the same price, or even a little more, than an older home. I went with LGI Homes because I liked their designs better than the other builders I looked at. The reps were good, but the communication could have been better. I knew when the closing was gonna be, but my Realtor wasn't informed.

    The community is nice and peaceful, and the quality of the home is good. But I had an issue with the flooring. During the final walkthrough the day before closing, I pointed out a gap under the door, and the guy said he was going to fix it that day. He never did, and a few days after we moved in, it rained a lot and water came inside. That's why the floor lifted. A door guy has already fixed the door, and LGI said they were going to fix the flooring this week, but the workers still haven't come out.

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    Verified purchase
    Refunds & Payouts

    Reviewed July 3, 2026

    My youngest son picked out LGI Homes. He started to get it with him and his fiancée, but she broke off their engagement. So, he and I decided to get the house. It's over here in Converse because I didn't like living where I was living at in San Antonio. I felt comfortable working LGI, or I would have never accepted buying the house over here. I wanted property and a double-wide mobile home put on it. I like mine because it's on a cul-de-sac. I don't have a lot of people parking in my yard or around my house. Also, they got a nice big park for kids, and it's nice and quiet. It’s a smaller yard than I had when I was renting. But I was paying more for rent than I am now, paying for the house. Buy one.

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    Verified purchase
    Contract & TermsPrice

    Reviewed July 2, 2026

    LGI didn't build the house well. They didn't put a doorbell on the house. How are people gonna know someone is ringing your bell if there's no doorbell on the home? Also, they didn't even have the towel racks in any of the bathrooms. My brother and sister had houses, and they all came with that. LGI just slapped it up, made their money, and kept it moving. I didn't know it was like that until after we got in there. It was just a mess. It cost me extra money. I had to get the ADT guy to come and put alarm system in there, and also, he had to put a doorbell on there with the chime. I was under duress to buy the house because of my situation with my current landlord sold out. So, I had to get out right away. I didn't really have time to search for my perfect home.

    The guy that sold me the house was really nice. He was a nice gentleman, but he's not the builder. I liked what the guy was saying. The house wasn't completely finished then at that time, and we signed off on it, left a deposit, and this is where we at now. Also, I'm not too fond of the HOA. I don't like the HOA rules. I wouldn’t have lived into an HOA community if I had time.

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    Verified purchase
    Staff

    Reviewed July 1, 2026

    I like LGI's houses, and Landon, the guy that I initially talked to, was friendly, courteous and helped me get through everything. It was great. It took me a couple of months to get into the house ‘cause I had to save up the money, but we had a good deal. I love the house. There's a park down the road as well.

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    Verified purchase
    StaffTransparency

    Reviewed June 30, 2026

    We were renting a house, and we needed to move out where we were. We decided to buy a house instead of renting, and the person that attended to us at LGI Homes was really good. He was polite, kind, and always having me updated. The process didn't take too long and they helped us step by step. We've very satisfied with LGI. They use their own people to help us buy the house and the quality of the house is good.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed June 29, 2026

    One of my friends lives in the community, and we were looking at older builds as well, but the mortgage payments were about the same, so we decided to go with the newer home. The homebuying experience with LGI Homes was very easy, convenient, and fast. The rep was very kind and caring, and kept great communication. I was impressed with how she follows up after every step. The process from when I did the application up to when I moved in took less than 30 days. The home has great quality. The kitchen is perfect for me. It’s very roomy and modern-looking. The experience made me a first-time home buyer, so that was great.

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    Verified purchase
    CoverageTechPricePunctuality & SpeedMaintenance

    Reviewed June 28, 2026

    It was not part of our plan yet to buy a house, but LGI Homes was the first company who gave us a chance to buy a house. We had a quick and smooth-sailing experience with them and the whole process took a month only. We got a very good deal as we got the house cheaper compared to other places, even the old houses are more expensive. When we asked them to fix something, they fixed it and they did everything so we can have a convenient life. I love that our home is near to my mother-in-law's place, our workplace, and stores. It's so convenient. The house is so nice, too, and I really can't comment any negative about it. I would recommend this place. We just started here and it feels like it's our permanent home.

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    Verified purchase
    Customer ServiceBilling

    Reviewed June 27, 2026

    Owning a home is a good thing because you don't want to pay other people's bills. You want to do your own equity. I bought an LGI home and the purchase experience was very easy. Terry was very thoughtful. At such a point that I was backing up because of the other lender that I was using, she was the one that called me and said it's is a good place and that I could make it. Everything is perfect with the build for somebody who's owning a home for the first time. I like the kitchen appliances and the master bedroom. I also like the area - it's a very quiet one. I feel safe here. It's just me and my mom, and the space is enough for me. I like the way they build the house as well. I advise everyone that is renting to at least purchase a home.

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    LGI Homes
    Response from LGI Homes

    Thank you for sharing your great experience with us! We're thrilled to hear that you're pleased with your LGI home and enjoyed working with Terry. It's wonderful to know that everything went smoothly and you love your new space, especially the kitchen appliances and the quiet neighborhood. We're delighted to welcome you to the LGI family and wish you many happy years in your new home!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 26, 2026

    I decided to find a home, and the first thing I saw on YouTube was LGI Homes. I reached out, and after I entered my ZIP code and the homes I liked, I got a call from Luis, an introductory person. He was patient, knew what he was doing and a God-sent individual. He went way beyond. In the couple of times that I needed to get a legal document in, he made sure that he went with me and offered to take me there and take me back home so I could get some rest and go back. I spent the most time with him. But everyone I worked with was great. Eddie, another rep, took me to a couple of places to get things done.

    The process moved faster than I expected. Other people told me it took them a year or even two years to get a home, but mine didn't take that long. Even though the underwriters needed some extra documents because of my divorce, everything still moved fast. When they asked for something, we allowed that to happen, and we took care of it. So, I would recommend anybody to LGI. The home is dreamy. Everything is nice, and smells and looks good. I'm very grateful. I would give them a 5-plus, plus, plus. Even putting the money down to get my house off the market is genius. I'm very pleased with the value of my home. It could have cost more, especially considering the equity. I'm very pleased.

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    Verified purchase
    PriceRatesHonesty & Transparency

    Reviewed June 25, 2026

    The experience with LGI was good. I liked them more than the other companies ‘cause the house is a good build. It is bigger too and the price is a good rate in the area. The person that sold me the house gave give me that confidence to buy it. She is honest. She also showed us the amenities like the parks, the pools, and the workout area.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 24, 2026

    When we were looking to buy a home, we had mentioned to our realtor an LGI home because my fiancée's mother had bought an LGI home a long time ago. We went with LGI as well, and the process was a long one and a little bit tedious, but we got through it. The rep was cool. Every time we'd call them, and we bugged them a lot, they gave us answers right away and helped as much as they could.

    The quality of the build is better than an apartment. There have been a few things with the house and with the warranties, and there are a few things with the stucco on the outside with some of the drywall and some of those little things around here, but there's nothing major. I would recommend getting a home from LGI. They're easy to work with and a big part of the reason we bought the home was how nice the people were. The location is also really nice view-wise. It's quiet and very clean. It's a nice neighborhood. We have dogs though and I haven't seen a dog park around there.

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    LGI Homes
    Response from LGI Homes

    Hello, thank you for sharing your experience. We are pleased to hear that our team continuously supported you throughout the home-buying journey and that you're enjoying the location and quality of your new LGI Home. Your feedback on areas like stucco and drywall helps us improve further. It's wonderful to know your interactions with us were memorable, exactly as intended. We're thrilled your choice to join the LGI Homes family resulted in positivity—happy times ahead in your new home!

    Verified purchase
    Staff

    Reviewed June 23, 2026

    We had went to LGI in the past to find out what they were about. Once we knew we were ready, we went back to them and we've been very happy with them. Our experience has been wonderful. They were very attentive, and they showed us that they cared. They were really there for us. This is our first time buying a home and it's a wonderful one. It's a beautiful community as well. We've already recommended LGI to our doctor.

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    Verified purchase
    Staff

    Reviewed June 22, 2026

    LGI Homes was building close to the community I was already in, so I decided to work with them. Their rep was very informative and she tried to help me out as much as she could as a first-time homebuyer. It was a very easy process and there was not a lot of hidden things. The quality of the build is pretty good so far and I haven't had any issues. I love the area, which was why I moved, and LGI built the community. They built a little park and the town has a park as well.

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    Verified purchase

    Reviewed June 21, 2026

    We were just looking and LGI Homes came up with the house. It was a good deal. I got a brand-new house and the quality was good too. LGI did well in everything.

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    Verified purchase
    Punctuality & SpeedStaffRatesTimeliness

    Reviewed June 20, 2026

    I wanted to find a nice little home in a neighborhood and found LGI Homes. I found the perfect little neighborhood and the perfect little house. The whole process was smooth and swift, and everything went swimmingly. I was impressed with how efficient and fast everything was. It took less than an hour. The rep was amazing. He knew exactly what I was looking for and he said that if they could look for what I could afford and what I could buy, they could find me a home that day. I said I would see what they got. The rep showed me the model home first, and then I asked to see the actual home. When I saw the closet and the kitchen, I knew it was my house. We moved forward that same day and put the sold sign out front a two-bedroom home.

    When I walked into the location, it felt very welcoming and friendly. The atmosphere felt like home already. I almost cried because it was so beautiful and nice. I just knew it was the one. I was planning to move in the next four months and he got me moved in two weeks. It completely exceeded my expectations. LGI is working on the amenities right now. People who are interested about LGI should buy a house today.

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    Response from LGI Homes

    Thank you for sharing your wonderful journey with LGI Homes. We're thrilled to hear that everything exceeded your expectations, from the efficiency of the process to the welcoming atmosphere. It's fantastic that your move went ahead faster than anticipated, and your heartfelt reaction to finding your home truly encourages us. We appreciate your recommendation and are delighted to have been part of your homebuying experience. Wishing you endless joy and comfort in your beautiful house!

    Verified purchase
    Customer ServiceStaffLoan ProcessTimeliness

    Reviewed June 19, 2026

    I like the location of LGI Homes. It's close to my wife's work. Also, buying a house is a financially smart decision. When you're renting, your money's not gonna go anywhere. With having real estate property, at least, you'll own the place at some point, and you have more flexible financial decisions about it. I already have another house so I have had experience that I can compare the mortgage process with. Most of the paperwork varies from state to state. But with LGI, I felt it was a little bit more complicated.

    Usually, you have the person that is working with you in your finances preparing all that paperwork and helping you understand some things. But I've had to use ChatGPT, Grok, AI, in general, to figure out some weird words. Also, I received paperwork from other people. It looks like LGI Mortgage Solutions and Loan Depot were working together. It's normal working together but what if my paperwork are in someone else's desk? Even at the final signing with the title company, there were a few letters there from other people. I reached out to the LGI Mortgage Solutions agent several times for questions, but I got no response. I already paid the $1,000 so if I back out, I lose $1,000. I also ended up with at least four high inquiries on my credit.

    During the days that we were visiting the house to make sure it's the one we wanted, we noticed a railroad at the back. When the train passed, it was not vibrating. But the heavier trains are during night, and it feels like an earthquake. We found solutions, like noise canceling in the master bedroom, so we can sleep well, but the house vibrates. I think the structure of the house is too light. In a more sturdy home, I don't think it will happen. Also, the lawn doesn't look professional. I want a flat grass lawn, but it's very bumpy. It rains a lot or even without rain, just putting the sprinkles, there are spots that become swamps. Another thing is quarter of the grass that they put in my backyard doesn't match the rest of the grass. It's different in color and in shape.

    On those visiting times, my wife and I found a few roaches. We talked about it with some lead agent in the office a month before we moved in because when we move in, it's going to be more difficult to treat any roaches. But we're still having roaches here and there. Yesterday, I had to apply some chemical outside the house to get rid of it.

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    Response from LGI Homes

    Thank you for taking the time to share your experience and for choosing LGI Homes. We appreciate your thoughtful feedback and are glad to hear that you found a home in a location that works well for your family and that homeownership was an important investment for your future.

    We're pleased that you found a home that met your needs, but we're sorry to learn that parts of your experience did not meet your expectations. We understand how important clear communication is throughout the mortgage process, and we appreciate you sharing your concerns regarding the paperwork and responsiveness you experienced.

    We also regret to hear about the concerns you've encountered with your home's landscaping, the nearby train activity, and the pest issues. We understand how frustrating these situations can be as you settle into your new home.

    Our team is committed to providing a positive homebuying experience and standing behind the homes we build. If there are outstanding warranty or service concerns that have not yet been addressed, we encourage you to contact your local team so they can review your concerns and determine the appropriate next steps.

    Thank you again for your feedback. We appreciate the opportunity to learn from your experience and wish you many happy years in your new home.

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed June 18, 2026

    I chose LGI Homes because I was trying to get a five-bedroom and at least a two- and a three-and-a-half bath. There were only two builders that offered that model home that I wanted. What I got is close to what I was looking for. The process with me getting approved with the mortgage company was good. I like that. And the guy who helped me did his job. I tried to get into a house quickly, and he was there to try to make things work. However, if I was given the opportunity to choose again, I wouldn't go with them. I'm not satisfied with how things are in the house. If I was given an opportunity to do my own checks, there would have been many things I would have cut. I would not even sign the papers to close for the house, because I wouldn’t have accepted a house where, when it rains, the whole backyard is moist and clumpy. That's not good for the foundations.

    During the process, I was a little desperate since my lease was out. I waited for what will come and see. When we saw this one, I went for it. I didn't have the time, because I also got approved with another builder. I had to leave that builder because I wasn't in town at the moment. When they were supposed to close today, they had to let the house go.

    Since I was desperate, I took this one from LGI Homes. They didn't let me do a third-party appraisal. But with the other builders that I got approved, they will let you do a third-party appraiser before closing. And with the third-party appraiser, came out with a lot of stuff that was missing. When I asked LGI Homes about that, they took that away. So, I didn't do any appraisal. I had to go with what they had. If I have the opportunity, I wouldn't go for LGI because I don't like my experience. Since I got into the house, it's work order after work order.

    The day I had to close, LGI had to do a walk through. There were a lot of issues. There was a crack in the ceiling. They have the trim. I have a water issue at the back of the house. When rain came, it was muddy. When I talked to whoever the builder was, he said, "I think you need to reduce the amount of time the irrigation takes place.” When it rains, water is stagnant somewhere there. All this stuff is after when I already signed the paperwork. When we call them, it takes them at least two weeks for somebody from them to ask for somebody to come.

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    Response from LGI Homes

    Thank you for taking the time to share your experience and for choosing LGI Homes. We're pleased to hear that you found a floor plan that fit your family's needs and that your mortgage representative was able to help you through the financing process and keep your home purchase on track.

    We're sorry to learn that your experience after closing has not met your expectations. We understand how frustrating it can be to encounter concerns with your home, especially as you're settling in. We appreciate you sharing your feedback regarding the walk through process, drainage in your backyard, and the warranty items you've experienced, as well as your concerns about communication and service response times.

    Our team is committed to delivering quality homes and providing support after closing. If there are any outstanding warranty or service concerns that have not yet been resolved, we encourage you to contact your local team so they can review your situation and determine the appropriate next steps.

    Thank you again for your feedback. We appreciate the opportunity to learn from your experience and wish you many happy years in your new home.

    Verified purchase
    Customer ServiceCoverageTechPriceStaffRates

    Reviewed June 17, 2026

    LGI Homes really worked with me. They helped me work through my emotions. Everything was happening, and they were amazing. Their consultants were very nice. At one point, I wasn't signing anything. I wasn't doing anything. I just quit communication. I was like, “I need to process everything happening.” They reached back out and were like, “Hey, we have another home for you.” I was concerned about the price. They were so patient with me. At the end of the day, they were right because I love the house.

    I was very comfortable working with them, especially after they told me to pull the reviews. I have a daughter that's got special needs. I was ecstatic that this is gonna be our final move that we do. When something happens to me, this home will go to my daughter. At the end of the day, they were like, “Look, we just want what's in your best interest and your daughter's.” That was why their rep said, “Do the research.” I felt much more relieved. When I started becoming more hesitant on things, they were like, “Come in. Let's talk.” I went in the next morning, and they sat down and they broke things down.

    Right now, I'm still in the process of still fully moving over into the home. The house itself comes with everything that’s pretty much neat, and that was one of the other reasons that we went with it. It has a big backyard that I'm wanting and I've got a covered patio. I love to plant plants. So, I can have my little garden. It's amazing because my daughter can sit out in the back. In the community that we're in, it's a little bit darker. She loves to be able to go out and look at the stars. So, by having that covered patio, we can sit out there and still see up at the sky.

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    Response from LGI Homes

    Thank you for sharing your wonderful experience with LGI Homes! We're honored that you chose us for such an important milestone, and it means so much to hear that our team was able to provide the patience, support, and guidance you needed throughout your homebuying journey.

    We're especially glad to know our consultants took the time to answer your questions, help you feel comfortable with your decision, and ensure you found the right home for you and your daughter. Knowing that your new home represents security for your family's future is incredibly meaningful to us.

    It also sounds like you've found a home that truly fits your lifestyle. We hope you and your daughter create many special memories enjoying your backyard, gardening, relaxing under the covered patio, and spending evenings together looking at the stars.

    Thank you again for trusting LGI Homes. We wish you and your family many years of happiness in your beautiful new home!

    Verified purchase
    Sales & MarketingPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed June 16, 2026

    LGI’s location was right next to the I-10, north of Casa Grande. We didn't really wanna be in Casa Grande but we wanted to be closer to the Phoenix area. We looked at a few models and I picked out two houses before I got this one. Ashley, my sales consultant, told me that the third home would probably be the perfect house for me. And I bought it. She was a superstar. She never gave up on me and always helped me find what was right for me. She played a big role in my decision to buy two. She is the best. The construction manager, Jordan, is a great kid. He's on it and is very communicative. He texts me, follows a schedule, and all the work orders that we put in have been done.

    I got a four-bedroom home and I like the outside, but there are a few things that need improvement. The toilets are too small and I’m gonna buy new ones. Another one is the blinds. The home comes with only the blind facing the street. I had to buy about seven more blinds. The home came with matte flat paint on the interior, which is very easy to stain. If you put your shoulder on it, you're going to stain it. I had to pay out of pocket to repaint the entire interior with semi-gloss paint before I moved everything in. But there is a small park as well as a little path in the community. There’s a playground for kids and it looks fun for the families who have kids around the area. It could be a little bit bigger, though, and we could use a community pool. But overall, I am happy. It’s just the little extras.

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    Response from LGI Homes

    Thank you for taking the time to share your experience with LGI Homes! We're delighted to hear that you found a home in a location that fits your needs and that Ashley and Jordan made such a positive impact throughout your homebuying journey.

    We're especially pleased to hear your kind words about Ashley's dedication and persistence in helping you find the right home, as well as Jordan's communication and commitment to completing your service requests. We'll be sure to share your recognition with both of them.

    We also appreciate your feedback regarding the interior finishes, window blinds, and community amenities. Hearing from homeowners helps us better understand what matters most as we continue to improve the homebuying experience and our communities.

    Thank you again for choosing LGI Homes. We hope you enjoy your new home and community for many years to come!

    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppStaffLoan ProcessRates

    Reviewed June 15, 2026

    I didn’t know much about LGI Homes ‘cause I'm from New York so I started reading their reviews. Their website is not complicated at all. Once you log in, you could click on each type of model they have and it explains in detail. The pictures are exactly like the homes. You just make it a different angle and see it in person. Ryan Homes provides a little bit more than LGI Homes, but you have to come out of your pocket a little bit more as far as certain things that they don't provide. There was one other builder but even though the homes were a little bit more, there was something telling me to go with LGI, and I don't regret it.

    Everything went smoothly with LGI Homes. I liked their location, their customer service, and their process, which wasn't an overwhelming one. It was a quick process. Any time they needed documents, I provided it to them. There was never a delay. I was not rushed and there was no pressure. They listened to me and understood what my needs were. When they stated that the house was gonna be ready, the house was actually ready. There were no issues with closing. Everybody that I've worked with, from the agents to their loan officers, were respectful and understanding. The communication was on point.

    I'm not a builder but certain things and areas could have been done differently. But I closed on it and it's comfortable for me for now. This is my first home and overall, it's been a great experience. In the future, if I am to do it all over again, at least I know what to expect and what not to expect. LGI went over everything and didn't leave anything out.

    I came from the south side where everybody wants to live at. It’s more quiet over there than here because it's up and coming. But I like the community. If they're gonna do a park, that's the first thing they should focus on for the kids. My grandkids are gonna be coming to visit and there's nothing for them to do. But I would definitely recommend LGI Homes. I tried to get my mom to purchase from them as well but they're older so they're a little nervous. But I’m still trying to convince her. I've recently seen they're still having used properties that they are selling that are used and it's still within the same price range.

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    Response from LGI Homes

    Thank you for taking the time to share your experience with LGI Homes! We're thrilled to hear that your first homebuying journey was such a positive one and that our website, customer service, and streamlined process helped make your experience smooth and stress free.

    It's especially rewarding to know that our team communicated clearly, respected your timeline, and delivered your home as promised. Providing an honest and transparent homebuying experience is something we strive for, and we're glad you felt supported every step of the way.

    We also appreciate your thoughtful feedback regarding the community amenities. Input from homeowners is invaluable as we continue to enhance our communities and the overall homeowner experience.

    Congratulations on your first home! Thank you for choosing LGI Homes and for recommending us to your family and others. We wish you many years of happiness and wonderful memories in your new home.

    Verified purchase
    Customer ServiceMaintenanceStaffLoan Process

    Reviewed June 14, 2026

    I am a single female with four jobs and I needed something that I wasn't going to have to spend a whole lot of time on the maintenance of my home. So, I chose to build rather than buy an older home. I looked around quite a bit before I chose LGI, but it was the people and the process, and the fact that they are supportive of single people trying to have their own home, that made me decide to go with them. The rep was personable and kind, and you could tell that he cared. This is a passion and a calling for him and he's incredible. The only issue I had was the loan agent. But we cleared that up.

    I love my home. This is the second new home that I have owned that I've built, and it has been a night-and-day different experience. I have no electrical or appliance issues. In the first six months of my old home, all of the appliances quit. And there was nothing like that in my new home. There have been some frustrating things, but it's not anything LGI can help. It's just the littlest things. The workmanship of the home has been cool. The pool is not open yet but the trails are cool. This is one of the best experiences I've ever had in owning a home, so far.

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    Response from LGI Homes

    Thank you for sharing your remarkable experience with LGI Homes. We are thrilled that the team's support, especially your personable representative, made a lasting impression. It's fantastic to know that your community and new home exceeded expectations, aligning with your description of "one of the best experiences" in homeownership. We're glad minor issues were addressed swiftly, and we hope you continue to enjoy your beautiful, easy-to-maintain home for years to come.

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed June 13, 2026

    I like the idea of being the first owner of my home. I don't want any history in the house. I found LGI Homes on the internet and decided to go with them. Everybody that I dealt with was amazing. Everything was pretty spot on. Any time I had a question, they answered it. If they couldn't find me the answer, they got back to me, returned my calls in an appropriate amount of time, and they send me text messages. It was a wonderful experience. For the home that I have, I would say it's a fair price. I enjoy going to my home. The quality of the build is fantastic. I love it. I also love the new home community. It's very quiet and peaceful.

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    LGI Homes
    Response from LGI Homes

    We're delighted to hear about your wonderful experience with LGI Homes! It's great that you felt well-supported throughout the process and found your new home and community enjoyable. Thank you for choosing us, and we hope you continue to love the peace and quality that come with being the first owner. Welcome to the LGI Homes family!

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    LGI Homes Company Information

    Social media:
    Company Name:
    LGI Homes
    Company Type:
    Public
    Ticker Symbol:
    LGIH
    Year Founded:
    2003
    Website:
    www.lgihomes.com