Lasko Reviews

For more than 4 weeks been waiting for my product to be shipped. They continue giving me excuse after excuse. I do not think they care about customers. Wonder if they are for real or just another scam.

My husband purchased a Lasko misting fan. When we plugged it up the water came straight down and not through the nozzles. So he wanted to return it and get a different brand and I said No. The paperwork in the box said, "Do not return to store. Call." So I reached out to customer service August 12th. They kept emailing me asking me the same questions over and over again. They wanted pictures of serial #s, etc. Then I was getting emails asking me to contact with needed info in which I had sent numerous times.

I bought a Lasko fan and opened the box. The front of the fan, where you put the cover on, was deformed and looked melted. I got in touch with customer service and they gave me the runaround. How do you box up damaged goods and sell it? Horrible.

I live in hot climate so I’ve not needed to use my Lasko heater very often. This morning when I awoke, the power was off in one room so I went out to the electric panel and the switch had been thrown by the Lasko heater that I used briefly the evening before. That was a red flag that something was wrong, so the next time I used it I found that the cord heats up too much and that makes the heater a fire 🔥 danger. Thus it gets a one from me and I would not recommend it to anyone. This is a design defect. The cord should not be getting warm or hot at all ever. Like I said this is a fairly new Lasko tower. I also have a Pelonis portable radiator and the radiator stays hot at a low setting and the cord has been fine.

One of their box fans the switch had caught on fire. I sent it back to them and they never sent me nothing to replace it or a refund and it's been over year. Multiple emails nothing. But they did get the fan back.

Got heater ready to use. Put 2 AAA batteries into remote, which was really hard to do. Remote instantly got really hot. Remove batteries quickly and removed outside in case they exploded. Cord gets warm in wall socket. Tried to lookup reviews of this model but could not find any and could not find this model CC23630 available any longer or how to order a new remote. Did call parts department but at the time their computers were down and they will call back. Really leery using this heater.

We purchased a Lasko Ceramic Tower Heater Nov 2022 Model #751320, we are returning the heater less than a month after purchasing it. We plugged the heater in several outlets in our home only to have the cord and the outlets become hot and produced a strange odor - every outlet we used had the same issue. Finally we decided to take the heater downstairs and plugged it in. I went back down to check on it, THANK The LORD I did - within 30 minutes the plate and screw of the outlet was so hot we could barely touch it along with the cord. These heaters, as others have stated, are dangerous. I would NOT recommend this heater to ANYONE. This company needs to stop production of these things before someone loses their home or their life or possibly both.

I purchased a Lasko heater about a year ago. I only used it in my basement, because it a little chilly in the winter time. One day I went down to my basement and discovered that it did not work any longer. I did a little research online to see if someone else was having this issue. It turns out that I’m not alone. I tried to reach out to the company with an email. Finally I did receive some communication that a someone would contact me shortly. After a few days I get a response with ways to troubleshoot and reset the heater. When we got done with the troubleshooting, I was told to discard this one, “It’s no good any longer.” I think that’s lousy customer service. I would not recommend Lasko products.

We have a Rental Business, and bought numerous Lasko Space Heaters, and Fans. Did not have good luck with some units. Discarded a couple. Was about to discard 2 more when I noticed the boxes on top of the cabinets: 3 years warranty.... I immediately called Lasko. They admitted that they no longer produced one of the read receipts... No wonder we had such bad luck with ours.... They were going to replace with a different model. No problem... They made me read the cords, the receipts, the units... They wanted the cords cut and mailed, and receipts. I did all that.

I purchased the Lasko Designer Ceramic Heater #6435 on December 27th, 2019. I used the heater approximately 15 times since purchasing it. On March 31, 2020, the electrical cord caught fire at the outlet. Fortunately it was the only thing plugged into that outlet at the time, so the damage was to my wall and outlet only in addition to the heater cord. The heater was on low at the time and I had been using it for about an hour. There was nothing wrong with my outlet. The plug fit snugly into the outlet originally and afterward it was fused to my outlet and I had to yank it out so hard that it pulled the plate off the wall. I ordered this on Walmart's website so I have proof of purchase. I will contact the company and update this review. I think there needs to be some type of legal action taken against this company.