Lasko Heaters

Lasko Heaters Reviews

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Lasko Heaters Reviews

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    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed May 19, 2024

    One of their box fans the switch had caught on fire. I sent it back to them and they never sent me nothing to replace it or a refund and it's been over year. Multiple emails nothing. But they did get the fan back.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 8, 2023

    Got heater ready to use. Put 2 AAA batteries into remote, which was really hard to do. Remote instantly got really hot. Remove batteries quickly and removed outside in case they exploded. Cord gets warm in wall socket. Tried to lookup reviews of this model but could not find any and could not find this model CC23630 available any longer or how to order a new remote. Did call parts department but at the time their computers were down and they will call back. Really leery using this heater.

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      Reviewed Dec. 6, 2022

      We purchased a Lasko Ceramic Tower Heater Nov 2022 Model #751320, we are returning the heater less than a month after purchasing it. We plugged the heater in several outlets in our home only to have the cord and the outlets become hot and produced a strange odor - every outlet we used had the same issue. Finally we decided to take the heater downstairs and plugged it in. I went back down to check on it, THANK The LORD I did - within 30 minutes the plate and screw of the outlet was so hot we could barely touch it along with the cord. These heaters, as others have stated, are dangerous. I would NOT recommend this heater to ANYONE. This company needs to stop production of these things before someone loses their home or their life or possibly both.

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      Customer ServiceReliability

      Reviewed Jan. 7, 2022

      I purchased a Lasko heater about a year ago. I only used it in my basement, because it a little chilly in the winter time. One day I went down to my basement and discovered that it did not work any longer. I did a little research online to see if someone else was having this issue. It turns out that I’m not alone. I tried to reach out to the company with an email. Finally I did receive some communication that a someone would contact me shortly. After a few days I get a response with ways to troubleshoot and reset the heater. When we got done with the troubleshooting, I was told to discard this one, “It’s no good any longer.” I think that’s lousy customer service. I would not recommend Lasko products.

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      Customer ServiceSales & Marketing

      Reviewed Sept. 25, 2020

      We have a Rental Business, and bought numerous Lasko Space Heaters, and Fans. Did not have good luck with some units. Discarded a couple. Was about to discard 2 more when I noticed the boxes on top of the cabinets: 3 years warranty.... I immediately called Lasko. They admitted that they no longer produced one of the read receipts... No wonder we had such bad luck with ours.... They were going to replace with a different model. No problem... They made me read the cords, the receipts, the units... They wanted the cords cut and mailed, and receipts. I did all that.

      One more expense, but, they would have replaced 2 of the 4 bad units.... Then, I never received anything, so I called them again. Now, it became a phone tag chase... They alleged that they had 1 cord, no receipts... One lady said that she could see that things had likely fallen out during shipping... (or perhaps in their hands...) Hunted. More receipts sent. Many contacts, letters. They do not answer their phone supposedly "due to Coronavirus"... Give me a break... Can't answer a phone during Coronavirus???? Online Chat has been attempted numerous times, all to no avail... They have a site, so I e-mailed them that way.... No reply ever... That left the mail.... So, I sent letters and receipts again.... NO replies at all.

      This year alone, we bought 8 Lasko Space Heaters and 6 Lasko fans.... We seldom use the items. So, I do not know if they are a good product, or not. I buy in quantity to have extra items in case we need them... just to be prepared. I am angry that the Lasko Company wrote 3-year warranty, and does not stand behind it... It is unfair, deceitful, false advertisement... To be put through extra mailing expenses, and all that running around for nothing.... just to be ignored, is simply ruthless. Extremely disappointed.

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      Reviewed April 8, 2020

      I purchased the Lasko Designer Ceramic Heater #6435 on December 27th, 2019. I used the heater approximately 15 times since purchasing it. On March 31, 2020, the electrical cord caught fire at the outlet. Fortunately it was the only thing plugged into that outlet at the time, so the damage was to my wall and outlet only in addition to the heater cord. The heater was on low at the time and I had been using it for about an hour. There was nothing wrong with my outlet. The plug fit snugly into the outlet originally and afterward it was fused to my outlet and I had to yank it out so hard that it pulled the plate off the wall. I ordered this on Walmart's website so I have proof of purchase. I will contact the company and update this review. I think there needs to be some type of legal action taken against this company.

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      Customer ServiceStaff

      Reviewed March 17, 2020

      Bought numerous Lasko Space Heaters these past 3-4 years, for all the rental Units. There were problems. Units were not as great as expected. Two were discarded. Recently, I noticed the boxes said 3-year warranty, and, we were about to discard 2 more units... So, I contacted the Company. They said that they no longer produce that model (that explains why we had so much bad luck with our units.) But, they'd replace with a different model. Now, they wanted the receipts and cords. I found the receipts, and read the receipts and numbers from the machines and the cords, over the phone. Now, they wanted things mailed. So, I did all that. Then, they said that they only received one cord.... And, they also claimed that the numbers from the cords and machines, were 10 years old. So, the excuses for not honoring the warranty: don't make the same models, models are 10 years old, missing a cord, missing receipts.

      I could not sleep.... I felt cheated and disrespected.... Once you mail the receipts...how can they say that they never got it? They claim to have received a cord... Well, that proves that something was bought, and mailed... (Plus, I had read the receipts on the phone before mailing them...) I took a picture of what was left in the garage (boxes and units), before discarding everything, and made a copy of when the rental units were purchased, which was not yet 5 years... That, should have proven that we had been good customers, had bought many units, and the copy of the property, being less than 5 years...proved the purchase to likely be less than 5... And who would have bought the space heaters the same day as the rental units? Of course not... So, we were within the 3-year warranty, as read on the phone....

      One lady called and admitted that the tapes were torn, and, that, likely, a cord and the receipts had fallen out, but, she still had 1 cord... The honest, decent thing to do, would have been to replace the units, and thank us for being such good customers? I never heard any further, and never received any replacements. I phoned today.... And, they will NOT replace the space heaters. So....before doing business with Lasko Company...think about this story. I felt disrespected and cheated, and still do. In my opinion of the events, Lasko Company is NOT an honorable, decent Company. SHAME on Lasko Company for producing bad space heaters, and mistreating and disrespecting customers.

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      Customer Service

      Reviewed Jan. 24, 2020

      Bought my Lasco heater from Lowes in Mustang OK. Used the heater about 10 times MAYBE in my garage on chilly evenings. Now does not work. Called and they said since I had no receipt and the manufacturing date on the plug said the unit was over 5 years in age they could do nothing to help me. After looking at all these reviews I wonder if most customers are treated the same.

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      Reviewed Jan. 21, 2020

      At first I thought the heater (Lasko Model CT22410) was emitting a strange odor but I later discovered that the odor was coming from my outlet which was overloading. I removed the heater and purchased another brand. The odor was the same when I turned on the second heater. The heater was pulling more watts (1500) than the outlet would allow because I also had a salt lamp pulling the same amount of watts plugged in to the same line. The room I use the heater in is a new addition that was wired for a specific amount of wattage use. The outlet burned and circuit breaker tripped. Thank God my house did not catch on fire! I called an electrician and he explained all this to me. I no longer have an issue with the heaters now because I have now moved my salt lamp to another room of the house which was wired differently years ago. Plus, I now have two space heaters that work fine.

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      Reviewed Nov. 18, 2019

      I have 2 Lasko towers. I have had no problems with them and I don't understand why so many 1 stars. Either you're plugging it into a breaker that can't handle more than 30 watts. REPLACE IT. If you have 3 heaters well that is just stupid if you run them at the same time. That's you not lasko.

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      Lasko Heaters Company Information

      Company Name:
      Lasko Heaters
      Website:
      www.laskoproducts.com