KitchenAid Grills Reviews

Very good product, reasonably priced, works well, fits different people of various needs. I recommend it without any hesitation or reservation. Keep on the good work.

It’s very convenient when cooking for family parties or everyday dinners. You could cook side meats seafood and also chop veggies prepare plates all at the same time. You can cook at whatever temperature desired and also keep your food warm while preparing all you side dishes.

We were happy with it but after a two years there is a gas leak developing behind one of the valves past the on/off knobs. Also the quality grates are coming apart. They are literally falling off. We bbq year-round but should hold up better than this.

I purchased a KitchenAid outdoor built-in grill. Later I found out KitchenAid does not make the grill. They license their name out to Nexgrill. The ignitor does not work. There is no in home service for any of their built-in grills. You have to repair it yourself or uninstall it and send it back. Nexgrill stated they would mail me a new ignitor and I could repair it myself. After two weeks the part did not arrive. I contacted them again. After two more weeks I contacted MS ** a third time. Again I was promised it was mailing. I am now in my sixth week of waiting. Now I get no response from Nexgrill. I'm not sure how to get this $1000.00 grill repaired. KitchenAid says I have to go through Nexgrill.

I purchased KitchenAid 4 burners outdoor gas grill model # #720-0954, serial #HDU720KSIC0954-018484A, from Home Depot on 06/08/2019. So, I don’t usually write reviews but this is just such an exceptionally poor product that I feel like I have to warn people. It’s well built, but (and this is a huge but) I have the following issues with that grill and substandard Kitchen Aid’s customer service:

Temperature control of this unit is absolutely unreliable. With both burners on low, the unit will sail past 600 degrees and catch everything in it on fire. We originally thought it was grease build up, but the unit was cleaned a week ago. We set the temp for low, and about 12 minutes later flames were coming out of the side of the grill. This thing is the most dangerous piece of equipment I have ever used.

I've rated this grill poorly because of my personal experience with particular grill. I have had it less than 2 years and within the very first year the grill started to rust underneath. This grill is kept on a covered patio that nevers gets rain. With the second year the back of the grill rusted. I bought the grill when I moved into my home and somehow had lost the paperwork and without the paperwork I wasn't able to return it after the first year..

Bought the two burner KitchenAid grill 720-0819G at Home Depot on 3/30/2017. Also bought the grill cover. The cover cost $50 but rotted and fell apart after 18 months and had to be replaced. The grill, being a KitchenAid appeared sturdy and worked well for our grilling needs. At the two year mark the walls of the grill rusted out the brackets for the burners and grates fell into the interior box. Obviously buying the grill over had no effect on the outdoor elements. Now I find out that KitchenAid says, "Not our problem. That is a NexGrill. Go talk to them." How can you do this when the grill clearly has a KitchenAid brand on it. Now is in the junk pile and new Weber is on the way. Should have known better.

I purchased the KitchenAid grill this year and am really enjoying learning to properly use it. It has a large grill area with three heavy grates and an upper grill area I use to slow cook chicken. It has some really good features such as a mounted thermometer and two collapsible side trays, a drawer that catches the ashes and you remove it and carry it right to the nearest trash receptacle (or flower bed????) because the carbon is good for the soil as long as it is not too greasy, and a lever to raise and lower the coals. Overall I am very satisfied. My only problem has been getting the coals to the proper cooking temperature to prevent flare ups of my fire, but I’m learning.

The grill look great and works fairly well. I wish I had put the cover on it that I bought few years ago but never used and eventually threw it away. This has not helped the looks of the grill in harsh Colorado weather.