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I purchased the KitchenAid gas grill and ordered the rotisserie kit for it. Got it all together and would not turn on the motor. Checked the power cord and had no power to motor. Had a bad black wire. I replaced the cord and it worked. For a $100 you would think it would have been checked as the factory. I see I am not the first to have this problem. The grill is not the quality I would have expected from KitchenAid. I would not have purchased if I had checked reviews and realize it is made by Nexgrill. I feel I will be sorry I sent $1000 on these items!
I Loved the space and look of the $1000 Father's Day present I received. Cooking wise the flames were pretty uneven from front to back but you can man that and move things around. ONLY 2 years later all the burner attachments inside the grill have completely disintegrated and will no longer hold the insides together. There is no fixing this as they hold the burners in place, now they just drop down to the bottom! I have had a previous different brand of grill for over ten years and replaced burners and such multiple times. This type of engineering is unacceptable!!! Model Number 730-0893 5-Burner Propane Gas Grill in Stainless Steel with Sear and Side Burners with Cover. $999 at Home Depot. Still available today. Any grill should be designed to last longer than this.
Model 720-0893: (Big Box Grills - Made for the Masses). When you pay right at $1,000 you have certain expectations. I think this is their top of the line model, 5 main cooking burners, a side burner, a side infrared ceramic searing burner. We've had it 2 years now. The first thing we noticed was the low amount of flame from the burners of the main cooking area. Even on HI, the flame is not what we expected - a kind of medium output. Come to find out these burners are rated at 10,000 BTU each. Other better quality grills use burners that have 15 to 18,000 BTUs. This might be a safety or liability issue but I suspect it's because of the valves they use. Unlike better grills, the valves are low quality and have no set screw adjustments to increase or adjust the gas flow to each burner. I talked to Nexgrill, the manufacturer - they said this lowish flame is considered normal operation. We still haven't adjusted to these lowish flames.
The knobs/adjustment of the flame will probably not be what you expect. They don't control the flame smoothly from low to high. Using the hands of a clock, Low setting is at 6:30 where the knob stops turning. To reach full HI you rotate the knob up to 9:00, then up to 12:00 for OFF. This is the entire flame adjustment range of the knobs, from 6:30 to 9:00. From low at 6:00, if you turn the knob just a little bit, to maybe 7:30 or, it's now on HI. So there is not much adjustment. It's basically 3 settings - a low, a step slightly below High, and High. Best to use your eye to see the actual flame height when adjusting. The above issue combined with lack of a real "High" flames forced us to change our entire cooking habits, those learned over the last 15+ years on our past grills. Our learning curve started all over again and yes, did cost us some meals.
Upon reading the owner's manual I found out about the grill grates. You can't use a cleaning block, I had just bought 4 new ones when I got the grill. These are by far the fastest way to clean stainless. The grates are regular steel rods with paper thin tubes of stainless steel slipped over them, caps put on the ends, then welded together. It's like sliding a thin straw over a pencil. Cleaning stones would wear through the stainless outer tube. This is very deceptive to say the least and they just don't last. See post and pics from Skip of Lincoln NE whose normal use wore through the tubes. So we also had change the way we clean a grill. We bought a plastic tub, put the grates inside, spray with Easy Off for several hours, clean with soapy water, use a leaf blower to get out any water, then heat them on the grill to hopefully keep the insides from rusting.
Even though we bought a custom cover we have had to wash the grill 3-4 times to keep it looking new. We are very careful when doing this as we expect this grill would rust easy given the quality. We even waxed the black painted areas twice to help. We are in Arizona so dry weather helps too. But the LED backlit glass around the knobs allows a lot of water to get behind it and now shows stains of some sort. We learned this after 2nd cleaning. No big deal here.
The grill area is the basic entry level design from 30 years ago. They use round tubes with side holes that emit the gas. The basic V shaped stamped metal flame tamers rest above each gas tube - they have a few holes on each end to help heat escape. Some modern flame tamers have strategic vents, bends, fins, etc. Nothing fancy, no modern technology, no innovative design. This means parts are cheap from many sellers - like $28 for 5 new burners and 5 flame tamers. When I purchased the grill I read about their Even-Heat Cooking System and learned it's terminology they use for their Stoves and Ovens. They just slapped this term on the grill to stay consistent with their Kitchen appliances.
We grill half as much as we use to. Our past grill we could turn the 2 right burners on HI, wait 5 minutes, then drop on 6 burgers to sear that side, flip & sear, turn down the heat, flip, plate all at the same time. Because of the lacking flame this grill can't come close to this unless we deploy all 5 burners on HI and wait 10-15 minutes. At that point the entire unit is hot, when we only needed one area. This isn't a good approach and wastes fuel. We tried searing burgers on the small infrared side burner. Each one now having its own time when to flip, and when to plate. This just doesn't work for us.
All in all, you get what you pay for in grills. If you don't grill too much or are new to grilling, want something with eye appeal, and impress the neighbors, this is a great grill. I only spent 1 day looking at grills and a couple hours online. This one caught my eye sitting next to the smaller Weber, exactly what they intended I'm sure.
This may be the worst grill we have ever owned. We thought it would be good because it is stainless steel and has 4 burners (which never worked right) and infrared side burner which is pretty useless. It is also difficult to get parts from KitchenAid so the starter does not work. Also the grates didn't even last a year. We will be going back to Weber.
We had a Charbroil grill for over 5 years and it was time for a new one. We went to Home Depot and bought a KitchenAid. I thought it was nice looking, would meet our needs and the brand is known for quality. We have had it for 2 years using mostly in the summer. This is the 2nd summer we would've used it. We were having a 4th of July party, the grill caught chicken on fire and it was on low heat. Flames were coming out of the grill. We turned it off to make sure the grill was clean and it was. We turned it back on and the whole inside caught fire. We disconnected the gas line to prevent an explosion on our deck in front of family and friends. The grill, although disconnected, still tried starting over and over again. We had to press the emergency lever to make it stop trying to start. Very scary experience. We are now on our way to Home Depot to buy a different brand. Sad to say I do not recommend buying this grill at all. Waste of our money for sure.
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Purchased a 32" 5 burner grill with searing burner from Sam's Club. KitchenAid should be ashamed of the crappy quality of these grills. I own many KitchenAid items, and this is as bad as a Char-Broil, but with triple the price. The cover is not waterproof, and has caused the non stainless painted surface top to rust and chip paint. It is flimsy and only one set of wheels turns, so moving it away from the house to grill is difficult to maneuver. The cover to the searing plate is plastic, and silver paint has just chipped off. Every time it rains, the whole grill fills with water, so much that the shelves under the cabinet are flaking and completely rusted.
Now, there is only bone setting, high. The knobs no longer have control to reduce flames, only cooks on high. For the $1000 that this cost at Sam's Club, I would never recommend to purchase this grill. As an avid KitchenAid user, this grill is a complete fail. Whoever is making these grills should never put a KitchenAid label on them. This is such a poor quality grill and will last you 2 years tops. KitchenAid should be ashamed for putting out such a poor quality grill.
Purchased Kitchen Aid Grill on Sale from Dent and Scratch sale from Home Depot in February 2017. Stored in my basement until first used in August 2017. Seemed to work fine then. After winter, first grilled in April 2017. We were preheating grill to cook steaks. A little while later, noticed that the grill was blazing on fire from the Hose with the LP Regulator. It was not the smartest thing I did but I managed to turn off the flow of LP gas running from the LP tank to the grill. Damaged from the fire was to the hose which caught on fire at the connection of the hose. Burned all ignition wires. Believe this is something that shouldn't happen to an almost new grill. Poor design.
The flame tamer mount fell out because the entire back wall of the burn box is rusting! So mad I paid more for the Kitchenaid name thinking it would last much longer! I've jury-rigged it to see if I can get another seasons out of the piece of crap.
Very disappointed with my purchase of a KitchenAid outdoor grill with searing burner feature. After two grilling seasons, two of the grill grates used over the searing burner are completely destroyed and unusable. Reason, Kitchenaid does not provide solid stainless steel grates with their grills. The stainless steel coated grates that come with their product WILL NOT stand up to the heat of the searing burner.
When contacting Kitchenaid for some consideration their solution was to offer me original equipment grates if I would pay shipping. This is not a solution. I spent a great deal of time and money building a patio area and grill surround around the Kitchenaid grill and now all I want to do is figure out how to replace it. I encouraged Kitchenaid to consider offering solid stainless steel grates with any of their grills that have the sear burner feature like other manufacturers do. Otherwise my opinion and review of the Kitchenaid product is that it is poor in design, quality and value.
This grill was pre-assembled by Home Depot and they used electric screwdrivers to do it, there are some that are loose. That is my only complaint. The grill looks sharp, is very well built and has large handles and accessories like the temp gauge. It is well worth the money.
I like the fact that the KitchenAid grill is stainless steel and it heats very evenly and fires up quickly every time I use it. But the cost could be a tad lower in the stores. It should be more affordable in the long run.
The grill has many features that I really like. This grill is non stick and my food cooks perfectly. I like that I can control the temperature and the flame and make sure that it doesn't over cook my food. I can also control the broiler on the side so I can slow cook. I am very satisfied with this grill.
Great for weekend cookouts and cold weather. It’s convenient and the separate sections are roomy. My family and friends love the idea that I can utilize the propane and charcoal at the same time and I can cook quickly. I have difficulty finding a cover but the biggest issue is no smoker. A smoker box would make it easier to cook overnight and allow me the ability to cook more items on the grill. It’s a great piece of equipment and I love it.
My KitchenAid grill is very accessible and convenient grill. It's perfect for hosting a dinner party or dinner for 2. I love it. It's a reliable brand. I need a grill that has plenty of space and storage that includes a searing and rotisserie burner, has accessible storage, a slide out tank tray. I need enough space to cook dinner for a dinner party or just for me and my husband. I would like to have a searing burner, at least 4 or more burners, and the most up to date technology. I would also like my grill to have Ceramic infrared burner.
I love its sleek stainless steel design and the interior with the smoking rack on top. There is also a lot of storage which is perfect when I am cooking for company and I have cooked many barbecue meals on this grill. I am in love with it as I feel it is the perfect grill for me. However I would prefer something that can use both propane and wood fire and if there is a better grill out there I am willing to try something new.
I like that it has a burner on it and it has everything I need. It is very easy to use and clean up. It heats up fast with no problems at all. It works great so there's nothing at all I dislike about my barbecue grill. I will buy another one when needed. I will recommend it to everyone I know.
The KitchenAid grill is amazing overall but there are some key factors which cause it not to be as great as it could be. I wish they could have been better. But I enjoy using this grill most of the time. It is really nice and I recommend people to use it for cookouts, birthday parties and all. It was a great experience and I love the grill.
It is sleek and simplistic. You can throw burgers, hot dogs, or steak on the grill and know that you are going to have a delicious meal. Everyone in my family would also agree that the grill is a very nice tool. But it is too big. It still fits in my backyard patio, but we usually have to move a lot to use the barbecue to its full potential. But once we are able to use it, everything continues smoothly and safely. It is easy to use and gets the job done. It always grills burgers and hot dogs the same way and is easy to clean off. I would recommend this type of grill to anyone who likes to grill for their family or friends.
Full containers, many compartments. Good history, the brand very good. Great customers, users the best in the market. Prices and new offers, good to self-serve. Best capacities, good cooking, great experience, many types to cook, great option to have family time. Great services overall. Funny to trade with the family, friends, neighbors. Fun to part in the community and extreme desirable to families in the market.
The LED backlit control panel makes it easier to grill at night, and lots of cooking space with two side burners. There's enough room to cook an entire meal and I don't even need a kitchen. It also comes with a grill cover to keep it clean. I love how big it is and how much I can cook on it at one time but all that space makes it use up more propane which makes it cost more than a regular cheaper Grill. Also, I love the stainless steel. I love the grill and would recommend it to anyone.
I like KitchenAid cause its design and style look neat and I can set the amount of charcoal and then watch the temperature on the grill. It is a nice standing grill that is just the right height for me to use. I also like that it has wheels on it so I can move it around to different spots and stay in the shade while grilling my favorite meats or combination meals. I have had great experience with this grill and it makes my meat come out tender and fall apart. It also is easy to use and do clean up and combination meals. It cooks my meals evenly and not halfway done. They all come out juicy and wonderful tasting.
I love my KitchenAid Grill. It is easy to use, compact, doesn't take up a lot of room, doesn't make a mess and the price is right. It's a name that's been around for a long time. Also, there's a good amount of space to bbq and the grids are removable and dishwasher safe to clean if you wanna clean them that way. I just clean them the old-fashioned way. It's been great and I use it for myself a lot to cook 'cause I'm alone a lot. The dial on it is easy to read for cooking. It's perfect!
Grills any kind of food, has multiple heat settings, quick cooking, fully cooked food, flame grill settings, no stick, no mess and all your food comes out to perfection with no mistakes at all. Everything about this grill is fine just the way it is and it makes me happy and excited to use this grill just about for any occasion possible. My experience with this grill has been fun and excellent. Nothing compares to this grill.
The KitchenAid Grill is good quality, and I love the style and also the paint and the brand also is good and easy to use. Even the price is a little bit high for me but I still like it cause I love the brand name.
KitchenAid's barbecue grill is large and looks nice. we can use coals, gas or wood for smoking your food. It's easy to clean and gets hot quick. I like the food prepared for it. But I hate having to move it. it's heavy and awkward. It's also easy to burn yourself when you are opening and closing the lid. Also, it can be somewhat difficult to maintain the cooking temperatures for a long period of time and it radiates so much heat. Standing too near it is almost unbearable. I do not cook on the grill very often as I tend to burn the food while using it. Therefore I usually let the fiance deal with grilling. If it wasn't for how good it makes food, I'd throw it away in an instant.
It's a great grill and it helps me cook the meat perfectly. It is dependable and has become a staple for all of the family functions that I host and all my friends envy my amazing backyard parties. The best grill period.
KitchenAid is a very durable grill with a lot of features. It is also easy to fit on my porch, portable and I can move it around quite easily. However, it was a little bit expensive. I would try to improve space while lowering grills and also add a way to fold it flat (collapse the legs). Nevertheless, it has not let me down. It cooks everything well and very easy to use.
We love our KitchenAid grill and bought it due to the high quality of the name and its reputation as a outstanding maker of the best quality of home goods. Also, very convenient and easy to function and use. It's chrome and heavy duty and has extra side burner, top shelf and temperature gauge. Easy to clean and maintain but wish it would have a self-cleaning mechanism... Food sticks easily and needs a better nonstick surface, gas container is a little excessive in price.. It's also heavy and big. But I highly recommended to anyone looking for a good grill.
The KitchenAid Grill cooks well and is easy to clean. Some of the other grills get so filthy and it takes forever to clean it. A clean grill makes the food taste better. I have less concerns with this grill than I did with the other one. I just wish it had a more fun and elegant design or color. The design does not go with the decor at all. It is just not that visually pleasing. I actually wanted to repaint it but decided against doing so. It sticks out like a sore thumb. Other than that, the grill looks really honest and it's a good performing grill.
The KitchenAid grill is very sleek, and lights a lot more quickly than the grill my parents have. It has a nice thermometer right on it and has stands so I can put my cooking utensils within reach. This grill has help me out a lot with a lot of backyard barbecues with friends and family, even if I wasn't the one manning the grill all the time. I am very satisfied, but I would like to be able to have a little more control of the temperature I'm cooking at. Also, a timer would be a nice addition.
KitchenAid Grills expert review by ConsumerAffairs
KitchenAid got their start selling their iconic mixer in 1919. Today, KitchenAid is a major distributor of indoor and outdoor household appliances. Their grills are manufactured in partnership with Nexgrill Industries, Inc. and can be found at retailers nationwide.
Side by side comparison: KitchenAid’s grilling website allows consumers to do a side-by-side comparison of up to three grills at a time to compare features.
Versatile: From small two-burner grills with fold-up shelves and towel bars to full-size five-burner grill with rotisserie and side burners, KitchenAid has a grill for every size living space.
Natural gas conversion: Convert your propane gas grill to natural gas with a natural gas conversion kit, available from Nexgrill Industries, Inc. online.
Easy to find: KitchenAid grills are sold at major national retailers, and an online ordering option will be available soon.
Instructional videos: Find out how to clean your grill, convert from propane to natural gas, assemble your side burner, reset your liquid propane regulator and turn your grill on and off with KitchenAid’s vast online video library.
Best for: KitchenAid grills are best for homeowners with either a large or small outdoor living space.
KitchenAid Grills Company Information
- Company Name:
- KitchenAid Grills
- United States