KitchenAid Cooktops

KitchenAid Cooktops

 3.6/5 (100 ratings)
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About KitchenAid Cooktops

KitchenAid sells a variety of cooktops for home chefs. Customers shopping online can filter results by size, price, features, color and cutout height. 0% APR financing is available on orders of more than $299. The company includes free delivery with online purchases.

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KitchenAid Cooktops Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Sept. 23, 2022

We built our house in 2016 and put in five Kitchen aid appliances. (Cooktop, dishwasher, refrigerator, oven and microwave) All but the oven have failed. The dishwasher leaked and we are having to replace our entire hardwood floors and maybe cabinets. Cooktop could not turn off gas, had to replace knob valve. Dishwasher leaked, refrigerator failed icemaker, microwave tripped main breaker. They are now sending me opportunities for insurance that cost almost as much as the original device. If they fail again, I think I have to replace with something more reliable. Not much support after talking to them on phone.

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Rated with 2 stars
Verified Reviewer
Original review: Aug. 24, 2022

Cooktop model KCGC506JSS is great to look at, however it's nearly impossible to clean the glossy black surface after a night of cooking. The cast iron grates stain easily but eventually come clean with enough elbow grease. Sadly, I don't recommend this cooktop and wouldn't buy it again if given the opportunity.

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    Rated with 1 star
    Verified Reviewer
    Original review: June 21, 2022

    Our induction cooktop had not worked properly since we bought it. We finally had a service man come out and look at it. Unfortunately after the warranty had expired. The repairman told us the cooktop was wired incorrectly at the factory causing other modules failures in the unit. The incorrect wiring so was common with Kitchenaid, there was a service repair process already established in his system. We spent over $600 in repairs and it still is not working correctly. It would cost another $1200 to fix.

    We contacted Kitchenaid to advise them. They basically told us it's past the warranty, these things happen. We told them we're not looking for them to replace the unit but a discount on a new one would be nice. They offered ZERO support. This is a serious electrical issue. There should have been a recall on the cooktops. We couldn't believe they blew us off. We also bought a Kitchenaid microwave, oven, dishwasher, fridge and exhaust fan at the same time for a complete kitchen remodel. With the exception of the exhaust fan, we have had a repairman out to fix EVERYONE of these items. KitchenAid is very overrated for quality.

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    Rated with 1 star
    Verified Reviewer
    Original review: March 17, 2022

    We overspent on KitchenAid products thinking we wanted "the best" high-quality kitchen appliances. We were completely wrong and will never look at or buy "high-end" KitchenAid products again. Our oven hood rusted out within one year and our microwave needs to be slammed to "operate properly". A service professional from KitchenAid/Whirpool has been to the house on two occasions. He said the hood was rusting due to proximity to the coast!! Further, the Microwave needing to be slammed was normal operating. Customer service responded that there was nothing we could do. Bottom line, these products are defective and the KitchenAid/Whirpool Customer Service will not correct the problems. Please read the reviews and beware.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 21, 2021

    This oven and cooktop was included in the purchase of our home. The broiler is amazing. Watch it! It heats up fast and works well. The oven takes hours to cool down. We routinely roast vegetables for 15-20 min of cook time, turn off the oven and then listen to the fan blow for 3-3.5 hours. After contacting the company I was told the cool down time is dependent on the ambient temperature of our kitchen. Hummm… The most uncomfortable thing about this unit is the ease at which the knobs turn and start the flow of gas. If you bump a knob, it will turn slightly and within minutes you will smell gas. After contacting the company, we were told that they are aware of this issue and their recommendation is to remove the knobs when not in use. Unsafe. Not recommended.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: July 7, 2021

    This is not a good product!!! The top is not glass and will chip. The control panel is in a bad spot you constantly make it beep while trying to wipe it off since it is on the top of the stove. The cleaning feature works with steam and it does not remove grease, be prepared to use oven cleaner. Lastly mine is not even 2 years old and the seal coating is coming off of the oven door and I called KitchenAid and they told me sorry it is out of warranty.

    3 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Jan. 29, 2021

    Parts around the warranty. 2 months runaround, every week another story, they cannot locate the parts. Ask her to be escalated that had to 26th of Jan. to find the parts or come up with a resolution, now that day has passed out getting the runaround to wait another 5 days when myself does not work, this service 2 years old. KitchenAid does not pay everybody there has a total attitude. They promised to call you back unable not.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 25, 2020

    KGCC566Rbl03 was off and I heard a boom boom sound. Turned to see it caught fire. I rushed out and called 911. Fortunately I was home so no major damage. Called the co. and they sent a repair guy who said it cannot be repaired. Co. called to tell me that since it is from 2007 it can catch fire as it is old. Which seems like a dangerous preposition. And so they are not going to replace and want me to pay for a new one with a small rebate (25%) of the MRSP. Seems like they don't really care that their product caught fire. I have asked to replacement and they are refusing. What are my options. We have been without a stove top Since Nov 3, 2020. They sent the repair guy on the 17th. Since then I called and have to wait 2 hours if someone will receive the call.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 3, 2020

    Going on day 11 without a range. It took 7 days for service company to order a part that is backordered. This is for a new range that failed after only 52 days. For a multi billion appliance company that is totally unacceptable and ridiculous. Stay away from KitchenAid. There is no concept of customer service.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: April 21, 2020

    We bought a KitchenAid gas cooktop (model #: KFGU706VSS01) approximately 5 years ago. It has been nothing but trouble since we purchased it. You can’t cook 1 large pot or 2 smaller pots before it starts clicking and shuts off. It’s really annoying and pisses you off when you’re right in the middle of cooking especially when cooking large meals. If the top gets too hot it just shuts off and it takes too long to reset. For the price we paid we sure expected a much better product. We would never recommend any kitchen aid stove top products. What a mistake! Shame on kitchen aid for selling these terrible pieces of crap. You have my email or phone number if you "KITCHEN AID" would like to respond to us!

    10 people found this review helpful
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    KitchenAid Cooktops Company Information

    Company Name:
    KitchenAid Cooktops
    Website:
    www.kitchenaid.com