Kinetico Water Systems Reviews

I called a water tester in our area who's the distributor for Kinetico and that was the only brand he recommended. We got a Kinetico water softener for the iron and the manganese in our water. Bill, the gentleman who came out, was really helpful, and the people who installed the system were great. They were clean. I can now wash my white clothes without having rust stains on them, which is really good. I also color my hair and my hairdresser had said that she could tell that my hair doesn't look quite so brassy. She couldn't feel the minerals on my hair as much. We're also just making sure we can drink the water out of the tap and it tastes good. Everything seems to be going really well and we're happy with Kinetico.

I was concerned with the quality of my water and there were discrepancies in the water test. I looked into a water filtration system and bought a reverse osmosis filter from Kinetico. The reps were awesome and the guy I dealt with was very professional and knowledgeable. Likewise, the installation was very professionally done and the young man that did it was very good at what he does. It has been a few months now since I've had the system installed and the water obviously tastes better and the ice is better to the ice machine. The product itself is great, but I was really impressed with the combination of the sales and the installation, which were top shelf.

We use well water and when I tested it when we first drilled the well, it was borderline with high-iron content. After about four years of that, we decided to reach out to someone that sells the Kinetico stuff. The reps did a good job and got it installed. They explained everything to my wife on how it works and how to change the pre-filter on it. It was dumping too much water so they readjusted it and everything’s working great. We could definitely tell a difference with the taste. We also don’t have the hard water spots when we wash our cars and laundry.

Was very happy with system and the company that supplied the water softener system. The person was very knowledgeable about products along with the testing the water as well. He also returned to check to make sure we were happy. I did think the system was a little expensive but I think it will work well for us.

The process was very smooth. Since having the systems, my water is not hard anymore and everything has been great with the quality of my water. I would highly recommend Kinetico.

Joseph was very professional and businesslike. He did what needed to be done, and explained everything to my satisfaction. My one complaint is not with Joseph, but with the way in which the service contract is billed. The relevant service visit was free, and was not charged; however, I was setting up a new service contract. That contract is billed a year in advance, and that part not only was not explained, there was no indication on the bill that this was for a payment being made in advance. I hand wrote on the receipt on the line which simply says 'labor' that this was being paid for the coming year. This fuzzy way of handling the billing itemization of the annual service contract is pretty lame in my estimation, and not consistent with the otherwise quality service being provided.

We are the owners of a well that supplies water to several residences and as part of the responsibilities or maintenance of that, we had to water check for various elements, and arsenic came up a little higher than it should've been. We started to investigate the different ways of removing arsenic, and I was put in touch with a wholesaler of water filtration systems. They gave me the name of a gentleman and a company not far from where our well is. It was through them that we had this project installed, and they are the ones that carried the Kinetico line. We purchased a water softener, and also a point of view system to deal with arsenic.

I had a lot of Sulphur and rust in my water. One of our friends put Kinetico in their house and the system works. I had the same issue he has so we got one ourselves. It was convenient setting up the appointment. The rep came here and did a good job. He showed us what we needed and took a sample. Since the installation of our system we have no more staining on the toilets and sinks.

My sister just recently had a system installed at her Yuma Az. home, and she loves it. My home is near Surprise Az. About 180 miles away with approx. same level of hardness. Got a quote on same system and the quote was a $1000 higher and I was told I would have to get new resin tanks every 4 or 5 years at a cost of $376. They have the right to charge whatever they want, but not getting my dime.

All facets of our experience have been exceptional. All of our points of contact were knowledgeable and thorough - sales, installation and customer service. The system is working well with minor adjustments to meet expectations set with install. I would recommend this product to everyone in need of water softener and purified water system.

When asked about the details of the water softner range to the customer service officers, I was told it is all in the website. There was no explanations about the product and service at all but they were quick to quote £1750.00 for the product!!!

The reps knew what they were talking about, and if I had any questions, they were able to answer them right there. They were super nice and helpful. The installers were excellent as well. My water has a lot of minerals and I like Kinetico's water filtration system. It's nice and I can see the difference, especially in water pressure. There used to be a lot of mineral buildup in my shower and in the sinks, and that's gone now. However, the first time I tried to follow the video on YouTube and changed the filter, I made a mess because I was trying to keep up and I couldn't. It was a little hard to follow. Luckily, the guy showed me how to do it, so I knew what I was doing.

There is a lot of calcium in the water where we live so we were trying to minimize what kind of damage that does to all the appliances over time. Our friend had his house remodeled and referred us to the guy who did his water filtration system in the next town over. We used the same guy and happened to do Kinetico. My wife did a lot of research and she said that Kinetico seemed to be the one that she wanted due to the reputation and people's reviews about them. The installation guy came and looked at it. He gave us a bid because we had a brand-new house built and there wasn’t anything in there yet for a water filtration system. We said okay and then when he came, he brought everything with him and did some of the revamping of the plumber that plumbed the water in the garage. He fixed that plumber's mistake while he was there.

I live in an area that is known for really hard water. It's not dangerous but it has a lot of minerals. So it can smell and be colored. I ended up going with Kinetico because it was the only under-the-sink system we could find that was powerful enough, with the added pump that we have, to also work with my refrigerator. They require a certain amount of pressure to actually work, like for making ice. I've tried other ones before and they didn't work. We had water but it couldn't power the refrigerator. Kinetico's under-the-sink reverse osmosis drinking water station base system is very expensive but the guy who came and installed it was awesome. He was a really nice guy. We've had it for a little over a year now and my refrigerator works.

The town where we live in has very bad water. We bought Kinetico's product and we had a good interaction with their reps. We were happy with their service. We are also happy with the product. It's the one on the sink and it removed all the grit. If you need clean water, we would recommend it.

A big thank you to Tim and Deanna at Kinetico Quality Water of Polk County for installing the best water treatment system we've had. This is probably our 6th or 7th water treatment system we've had installed in different properties we've owned and this is by far the best unit, best water, and best service we've had. Clean installation, great water quality and a general feeling of being well taken care of. We highly recommend you and your product!

Our water softener broke, and we had really hard water with lots of iron. My boss's mom used to work for Kinetico, and he got a system in right before we did. I went online and got the appointment set up which was super easy. The rep that came was pleasant. He did the test and went through the system and how it would benefit us. However, I felt bad for the installation guys. Our pressure tank busted on them, but that was an old tank so we ended up having to buy a new one. Everything went wrong for them, but they got it done in a day and it worked out. We had used a different brand and Kinetico is much better. With their system, I definitely don't have to clean my tub and shower as often. I also don't have to buy bottled water anymore, and my dishes aren't cloudy when I wash them. The only thing I didn't like was the price, but you get what you pay for. It's a good investment.

We've got our own well and it was really high in iron. It was turning everything orange, including the white showers, sinks, and toilets. Things were already getting stains, and we'd gotten some really good reviews from a couple of people that we knew about Kinetico, so that helped. We decided to go with the full Kinetico water softening system. It was about $4,000 and we were able to put it on a Home Depot credit card with 0% for two years, so that was a big selling point too.

My Kinetico system has been in for a month now. I have been very satisfied with softness of my water and the great taste. It makes cleaning so much easier when the water is not hard. All of the employees have been so nice. They are true professionals, starting with the salesman to scheduling personnel to the installation men. The installation men always wore shoe coverings so they did not bring in dirt and ask my opinion on everything they did. They left my house with nothing out of place. My experience was perfect and so is my water!

We were very unhappy with Culligan's system and service, and we could tell it was a night and day difference the second we got the Kinetico system. I had the under the sink RO system and then we did the WaterSoft home filter and softener system with Kinetico. I heard a commercial on the radio and what prompted me to check it out was the fact that it doesn't use electricity.

Clean thorough install. Installer and follow up customer service rep very informative. Explained system and process in detail. Water is no soft, drinking water is amazing. Highly recommend this service and Martin Water Conditioning to everyone with hard water. System is extremely quiet and virtually no maintenance needed. Best decision made in a long time. Money well spent.

We had a Kinetico reverse osmosis drinking water system installed in our Florida home. The sales people were extremely helpful, knowledgeable, and positive. The installer was prompt, professional, neat, and experienced, The drinking water has been the BEST we have ever had and we HIGHLY recommend this company and this system to anyone wanting high quality, pure water!

10/22/2018 We received a new Amana furnace last Wednesday, October 17, 2018. After a fall furnace checkup, it became necessary to consider purchase of a new furnace. We quickly made the decision to purchase after a temporary fix, but unfortunately the furnace just quit before delivery. Aquarius came over with two space heaters to help us while we waited through a few cold days for our installation. The three gentlemen installers worked hard and were very pleasant so we are very happy with them and the company. We had a fine experience throughout and were grateful to the Aquarius for their service.

I purchased unit 3/5/2011. When I purchased unit I was told it be care free and last 10 to 20 years worry free. After purchase I still noticed sulfur odor and purchased SC1054 filter. I was told this would extend the life of the softener as well as filter odr and iron. I was hearing new noises from the filter and called for maintenance. Not only is the filter no longer functioning but the iron build up has ruined the softener. 10/22/2018. I am not sure I should purchase a newer upgraded filter and new softener for $6300. I thought the softeners were supposed to be able to be refurbished but am told that is not the case. Worked well for seven years but the price seems way too high to comparable systems.

We bought a Kinetico water softener and their installation team was wonderful. I was kinda concerned because the guy that I talked to wasn't the guy that came out to do the install. I was worried he wasn't gonna know everything the other guy and I talked about, but he knew everything so I was very pleased. Since the installation the difference with the water is like night and day. I can tell it in washing dishes, in showers and laundry. It's expensive, but it's well worth it. I never thought I could have this quality of water here.

I've had Waterite in the house for a few years and I've been getting iron bleed through on that system. I'd get that orange stain in the toilet bowl and even in my shower. It's pretty common with the single tank electric type units, so when I saw the performance of the twin tank non-electric, I had to have one. I work for Aquarius Home Services which is a Kinetico dealer, so I've been installing Kinetico for a little over a year now. They've hooked me up with a good deal and I got the RO system. Installing and servicing it went well and I did the water testing myself. It has been a good product so far and now I don't have any more iron bleeds throughout the house. We also have the K5 drinking system and I'm loving that too. Kinetico can take care of tannins, sulfur, and any other water problem, and I've been recommending them to everybody.

We are very satisfied with Kinetico's service. Great prices and great customer service. We love our system. We had a hiccup and needed a technician. We received service the next day! I am a Realtor and I will recommend you for sure. And we recommend your company to our friends. Thank you.

My community had high levels of radon gas and other organic materials in their water so I contacted the people with the state to ask about getting materials to test my well. The test came back with very high levels of a lot of things. I did a little research on my own and Kinetico was the most complete service available. A lot of the other places did one thing and if I wanted something else, I had to go somewhere else. With Kinetico, they were a full-service deal in terms of dealing with the problems that I had.

I had concerns with mineral staining and car water spots. I did a Google research and met with a Kinetico rep and he knew what he was talking about. He was down to earth too. It seemed to me that Kinetico was a good fit and I bought the water softener series. The installers were great. The mineral stain has gone away since the system was installed. We also have the deionizer for washing cars and I noticed an improvement in that as well.

Kinetico was installed in the house that we own and rent out. Our renters requested that we get a system for our house. They’re about to have a baby and they think the water was too hard and wanted it to be better for their baby. We live in a small neighborhood with its own well system, and we asked neighbors who they recommended. One of the neighbors had gotten Kinetico. We looked into them and it looks good. We got the whole house softener series and it was the most expensive option that they had. Kinetico's team seemed to know exactly what they were talking about. Our renters said the system is great. They have noticed a difference in the water.

When we sold our home in May, we had to install a water system as part of our closing because we had such severe iron issues. I've always known that Kinetico has been a good company so we contacted a local salesperson. Greg came out and was awesome. He was very personable and extremely customer-oriented. If I ever had a question, I could just pick up the phone and call him. If he didn’t answer, he would always call me right back or answer his text messages promptly. I enjoyed working with him. In fact, we just moved to this house in June and we bought a second unit from him. The installers who put in the second unit were nice guys too, and when either installs were done, Greg followed up with us. He did a good job and he was genuinely nice. He should be given a raise.

We had hard water and, through a friend, we learned about Kinetico. We called them up and they returned my phone call, then we set up an appointment. I was talking to one of the owners, and he was very nice and he always returned phone calls. They did a free water test and that went as an easy process. I met their guy on site, took a look at it, and went over everything. They then installed a water softener with some filters on it. Now, we're still working on stuff, but it softened the water. Kinetico did a great job, they showed up on time and I had a fantastic experience. I’d tell my friends to use them.

I had bad iron 'cause I'm on a well, and I had three people come out to my house for it. The first one forgot to water test it. The next guy came out but their warranty was only good for 30 days. Then I had Kinetico scheduled, and their guy Brandon came out and he was awesome. He was willing to look at it, and he walked me through everything. I told him I'm a visual guy and I wanted see what I'd be buying. He said, “I'm going to the warehouse tomorrow. I'll make you a YouTube video.” He actually made me my own video and sent me the link to it. He was very helpful. He did a very good job in not only selling me on the product, but also building my confidence in Kinetico.

My other water softener system went so I purchased a Kinetico Water Systems that lasted as long as the first one did. The lady that sold Kinetico Water Systems to me was good. But after I got it in, she promised twice to come and see it and she never did. She also said that she would get me something to test my water to know that it is getting softened but I didn't get that. I'm not very dissatisfied since we're all people, we all make mistakes and don't follow up sometimes. But I would feel better if she followed up on it right away. I called a Walcott in Janesville so one of their men came out and checked the water system out for me. I told him there was a cover that wasn't put on and I wanted to know if I had put it on right. Now, I don't have to check it and it seems it's giving me plenty of soft water. I had the little problems but I like my softener and I'm extremely happy that it doesn't use as much salt as my other one did.

I had hard water in the new house that I bought, and Kinetico did all the tests and they recommended the water system that we needed. I went with their recommendation and the installer came to put it in. I've had the system since January and there's no more hard water.

I moved into a new house which was on high manganese community water. So, bath water is brown and there is an odor to it. Somebody posted an ad about Kinetico in a networking group and I decided between them and Naturalogic. In the end, I went and bought a softener from Kinetico. Their sales rep was wonderful and very nice. The technicians were very nice as well. However, when they installed it, they drilled from the garage onto my crawlspace and cut an electrical wire. Then when they were tacking stuff up, they hit a ground line. Eventually, they made it right by sending an electrician out, but they installed on a Friday and I was without kitchen lights and exterior back lights to my house until Monday.

The water coming out of the spigot was closer to a drizzle than it was to a stream. I replaced the filter but that wasn't the problem, so I started researching to go to the next step. Our previous unit was a Kinetico. I called Kinetico and described the issues that we were having. I knew who their people were. They have been out previously too to try to remedy the thing. Thinking it was our old unit, we tried different things.

After getting notices from Chatham County about the quality of our water, we looked into water softener filtration systems. We bought a water system, the hot water tank, and the cold water tank from Kinetico. The installation was very good and professional. They got it done and we were very happy. The quality of our water is better than before. We like it. The hot and cold water are better than bottled water. So, we enjoy it. We put salt in the water softener, and there are a couple cartridge filters we put in every now and then. They last for 18 months to two years. If we need to put the filters in or if they’re out here to do something else, we call them and have them put it in. Kinetico is a quality company. They showed up when they said they’d show up. They did the work and they charged the fair price. I have recommended them to friends.

Kinetico sold the brand that I was interested in. They came out, we talked, and I got a water softener from them. It was pretty straightforward with their reps and they were easy to deal with. The installation was part of our package and they were very open to whatever time I was available to install it. And they covered the carpeting and everything with plastic so they wouldn’t mess it. They did a nice job. Also, the water has been a whole lot softer since we got the system.

A family friend told us about LTM, a dealer of Kinetico water system products. I just moved into a new house and I purchased the water softener and the dechlorinator of Kinetico. My experience with the customer service was good. The reps answered any questions and met any needs that I had. The installers did the installation of the water system in the time that they said they were going to. Since the system was installed, I can sense a difference in the water when I take baths, but I don’t notice any difference with the drinking water in using the dechlorinator. Still and all, my experience with Kinetico has been good.

We moved into a house that is on top of limestones and the water tastes really limey. I grew up with reverse osmosis and I'm a water snob, so I like water to taste good and it’d be good for you. My sister, as well as one of my friends, has Kinetico water filtration systems. They have done a lot of research, but especially my sister, and so I decided to buy what she chose. The Kinetico rep I dealt with was great. She was natural and friendly and she was able to inform me about what we needed to do. The installation team was great as well. Since having the system, our water has been very good. Kinetico is a good solution to know that you’re drinking safe water. You own a long-term solution and it's cheaper than buying bottled water.

Our water heater blew up and slattered our basement. It was right around 20 years old or close to it and I’ve been told that when we get a new water heater, we should also get a new water softener. We learned about Kinetico online, made a phone call to them, and they came right out on the same day. Their salesperson, Kathy, was excellent and because of her, we ended up purchasing an electric water softener. Kathy sat down with my husband and I, and explained both the regular and electric processes. If knew somebody who had the regular Kinetico water softener, we might have gone in the other direction. But we didn’t learn from a friend until later and that is what they’ve for about 20 years. But when we bought from Kinetico, we were just sticking with what we knew best at that time.

The water tastes great but the system itself is SO INFURIATINGLY DIFFICULT to deal with. Changing filters is a NIGHTMARE. I am not a plumber but I am capable of doing some things myself. The box that houses the filters is too cramped and the mechanism for screwing in the filters is a NIGHTMARE. Each time I try to do it myself, I end up cutting my hands all over, with a gallon of water all over the floor and my temper at the boiling point. Each time I've ended up having to call in the person who sold me the system. He has shown me how to DIY and I've watched videos on YouTube but the system is so badly designed that the only people who can change the filters are people who do it for a living. People like me, who try to do it once a year, will end up enraged.

What a fantastic experience! From start to finish Great Water Company staff were grade AAA! Prompt response to email and phone calls. Showed up on time and performed a perfect installation. To top that off their office called the next day and to my surprise called back a month later to check on the product and if we were happy with the performance! I have used Kinetico in the past and because of that experience I came back when in need of a system for our new house. Thanks for a great product and superb service.

I was told by the salesperson that I could transfer payments to a no interest card for 15 months. 3 days later when I was ready to do a transfer, he was unavailable for guidance. I ended up having to pay the money off all at once which I didn't plan to do. Also my salesperson promised to come to check the system on the installment day after installation. It has been 7 days & I have received no calls or visit.

Your technician thoroughly inspected the water system and discovered three line leaks which were causing me to use more salt in the system than necessary. Subsequent water tests and explanations caused me to install a UV treatment system that was needed. I feel I understand my water quality because of the extensive explanations your technician gave. I am already recommending your company to friends.

I live next to a dump and I was drinking the water for a long time. I started thinking about the contaminants that were in there. I sought some reports from the trailer park, which is not that far away, how bad the water was and I realized I’m probably on that same well. So I purchased a K5 from Kinetico Water Systems. I just went online and called the County. They knew that the water in our area was not good, suggested I get a water system and gave me the numbers of Kinetico, Callaghan, and another company. I called up the three and had them all come out.

So I love that the Kinetico system can remove iron and I did not need a separate device to do so. It saves a lot of room. The installer was very nice and went the extra mile on placing the brine tank in a place he wasn't sure was going to work. His work is very clean and presentable. It has only been in for 90 min and I can already tell a huge difference in our water quality and can't wait to use the RO system after the 2 clean out cycles.

We should have been sold the K5 drinking water station, instead we were sold one year ago the A200 Drinking System. In our judgement we were misguided. The following are contaminants in our water supply. Our supplier is Del-Co Water Company Inc. Atrazine, Bromodichloromethane, Chlorate, Chloroform, Chromium, Dibromochloromethane, Dichloroacetic acid, Radiological contaminants, Total Trihalomethanes and Trichloroacetic acid. Source: ewg.org (tap water database).

My other water system from Kenmore went out and I got Kinetico's water softener and reverse osmosis. After doing research, Kinetico is the better product to get, and I'm happy with everything it's supposed to be doing. A sales representative named Brian came out from Chandler, Arizona and gave us a demo. Then, one of their guys came out, installed it and explained the system before leaving. Brian came out yesterday and made sure everything's working good. Now, the water's soft and everything's going along good for us.

We've had Kinetico for a long time. The last water softener we had, which was probably 23 years old, blew up inside so we had to replace it. Kinetico called me to set up an appointment and I told them what date was good for me. We set everything up with Jack and he’s very nice, friendly, and knowledgeable. We got a whole new house unit and the installer did a very good job. I tried not to be around him too much or bug him because it was hot the day that he was doing it. Jack will then be coming out on Monday morning to try to look at it and make sure that everything is working good. Everybody was fine.

Since purchasing the Kinetico water system, my 3 daughters and I have been experience extreme loss of hair. I’ve had Kinetico come out twice and the representative told me that a lot of women complained about unruliness with her hair when using the Kinetico water system. Yes the water tastes great but not worth it!

We bought a water softener and a filtration system from Kinetico. We’ve always thought we needed a water softener. We just remodeled the house and while everything was new, we wanted to keep it that way. So, we became more seriously interested and then we called Kinetico because we heard they’re the best. Jack came and visited with us, and then called to come back. When we decided to do it again, he came back again just to make sure we got everything that we wanted correctly. A nice guy came and installed the system, and I like that he installed it with copper pipe and did a good job. Jack came back and checked on us again to make sure it was installed properly.

We used to have a larger two-tank Kinetico system, which coursed through some 30-some years, built in our home back in Missouri in '87 and it is what I wanted here. However, we couldn't get it when we built the house. We were happy with the other system we got then, but when the old tank sprung a leak and ran out, Kinetico's full-house water softener was what we got. The sales rep we dealt with was a nice guy, and he did what he was supposed to do and he did it. They've made the system much more usable, and it is very small in comparison to what we had before. I was surprised at the little container for the salt pellets. It barely holds a whole bag of pellets, but it is nice. It is the best system available. We like it.

Follow up service by Harold of Martin's Water Conditioning. As scheduled, super friendly, and like all of Martin's people, very efficient and knowledgeable. We elected yearly preventive service. This is our 2nd Kinetico System, and we always recommend Martin's and Kinetico to anyone who asks about our soft water system.

Kinetico came knocking on our door to test the water and then my wife and I said that we would get their system. We've had our first Kinetico water softener system for 20 years and when I called in to get a technician out, I spoke to the manager. He suggested that when they come out, we might want to consider the newer products they got now which use far less salt. He said that they would put a band-aid on it but if it rips off, then it's time. He was fantastic and so he definitely sold me on it when they came out.

My son has Kinetico and he told me about them. I decided to purchase from them because they gave me a better price. Their customer service was okay and the installation didn't take too long. Our water is a lot better than before when I didn't have the system. Also, I'm saving money with them. I use less soap.

My brother-in-law told me about Kinetico as he had used them previously. My water was hard and I called the Kinetico office in Phoenix and dealt with them. While the reps were good, we had some other issues. The person from Kinetico flooded my living room and he drilled the hole right smack in front of my house instead of using common sense and putting it over. I caught him at that. What's worse was that they didn't fix it. They just took pictures of it and I had to clean up the mess. Furthermore, I was upset that they don't take American Express. I'm paying close to five grand and that's the one card that I use for miles. They said it's on the website. I told them that I didn't go to their website and that I used the coupon that they put in the mail. Their sales guy never told me they didn't take American Express either. I was pretty ticked about that, because I would have gone to someone else. Still, after the system was installed, the water is almost too soft.

I remodeled the kitchen and when I called to ask about reinstalling my 17-year old Kinetico R.O. system, I wasn't able to get Niña, the girl who was supposed to be in-charge of this, to call me back. So, I called at an odd time and I ended up getting the manager and he told me that my system was probably on its last legs anyway and that he could give me a really good deal on a new one. So that's what we did and he arranged everything. I bought an R.O. system to replace my 17-year old R.O. system. I've been with Kinetico for 17 years and I’ve had no problems with them. I have a water softener with them too.

Setting up an appointment with Kinetico was fine. The rep was knowledgeable and the installation team was very professional. I was concerned about the life of my appliances, and I purchased the RO system and water softener from Kinetico. Since purchasing the system, our water has been softer. We also had Kinetico 20 years ago, and if my friends want softened water, I would tell them to call Kinetico.

At our old house in Gilbert, we had used the Eco Elite water system, so we already knew that we wanted a water system at our house here. Kinetico Water Systems was saying that if we'd use their water system, at no time will hard water go through our lines because of the regeneration that it does, and that sounded good. I was also reading about how people get clean drinking water, but they don't get clean water for their whole house. Then there was a paper that reported recently how chlorine gets into your skin every time you shower.

I looked up water system companies and it took a couple of years for me to make a decision of which I wanted to use. The Kinetico system was its own and it didn’t need electricity in getting it going. It also uses less water per waste water. I figured I’d try them and their representative came out quickly and accommodated the questions I had. He gave me information on how things worked and we went from there. The installation went well too. I had hard water and now it’s soft. One can definitely tell the difference. Kinetico's product and service are good. I recommend them.

When the softener was first installed it, everything was a little bit off ratio. So, Jack came out, did a follow-up about six weeks after it was installed and it wasn’t even that long when he came back out, tested it, noticed that the water was still a little hard, and called for a service technician the following Monday. And now, everything seems to be perfect.

A couple of years ago, I had a guy from Kinetico come out and was not impressed by him. He went on this long presentation about the water softener and RO and I wasn’t at that time interested in a water softener. So, I purposely stopped all my correspondence with Kinetico at that point. And then I waited until last year to reopen my inquiry with all the water softener companies. I called Kinetico back and this time I was able to get a different sales person.

The old water filtration device that I had didn’t use any salt, so I figured something was wrong. My fiancé told me about Kinetico and one of the neighbors have it. Everything went real good when I set up the appointment and their people seemed very knowledgeable. We ended up getting the water softener and an RO system and everything has been working fine. The installation was fantastic and the guy who did it was fast and efficient. He explained some things to me, brought me out and showed me.

We bought a house in June and it didn’t have a water softener in it so we were concerned with the water quality. We spoke with one of the reps from Kinetico at the home and garden show and we bought from them a water softener and a drinking water thing. Their sales rep was extremely professional and explained in detail their systems, the process and the cost. They also demonstrated the difference with the water purification system. They did an excellent job. We installed the drinking water and the water softener after we purchased the home and since the installation, we could tell the difference right away.

I purchased a water softener and a reverse osmosis system from Kinetico. I heard that Kinetico is a good company and I had a couple of recommendation. I just made the inquiries through the web page and I requested a quotation. I got the quotation, had a couple of discussions, and we fixed the price and then we set up the installation appointment. Since having the products from Kinetico installed, we have a good quality drinkable water and we feel a difference in our hair when we get a shower, wash dishes or glasses, and we have the option to cook our vegetables with good quality water.

I had a softener where I lived before. I lived only 27 miles from where I live now in Florence, Arizona, and the water there is extremely hard. So, when I moved here to Casa Grande, I just assumed. I bought a new townhouse and I paid the extra 500 for them to put in the softener loop in my house so I can get a softener system. I was looking up softener systems and everybody was telling me about Kinetico. I bought the whole softener system from them and it does my whole unit.

We have had our Kinetico system for 30 years and we were familiar and comfortable with it. When it ruptured a tank and it dropped all of its resin on the floor, we automatically replaced it. The young man who came was competent and knew what he was doing. The system was installed comfortably in a timely manner, so we were very satisfied with it. The whole thing was worth $4,200 and it was just very expensive. But everything is working fine right now and we're satisfied customers. We’d recommend Kinetico to anyone who's asking about a water softening program.

The water in Phoenix is not good. We moved out here in 1977, got Kinetico a year later and have had it ever since. I have the whole house unit with the thing in the kitchen and filtration. I loved talking to the representative that was here. He was very knowledgeable, could definitely hold your attention and answered any questions we had. Installation was very pleasant as well. The guy was efficient, personable and great. He did his job and left. My husband and I both loved the system but he’s passed away. I moved and got a little bit smaller home and so now, I want to put Kinetico into this home as well. I also wish everybody would have the opportunity to try Kinetico. They would definitely want it.

We had a Kinetico water softener when we first moved into this house. We bought the house in August and in February the following year, we bought a Kinetico whole house water softener. I heard stories about the hardness of water when we got the house and Kinetico only activates with the water flow. When the unit I had gone bad, I couldn’t afford to replace it at that time so Kinetico's rep told me to hold to it and it’s worth creating value.

I started seeing calcium build-up everywhere and we were buying a lot of Sparkletts, but they kept on raising their prices and it wasn’t worth it. I grew up on an RO system in my dad’s house, so we wanted to give that a try. I called Kinetico and Chris came over and sold me on it. We had a water softening system but we bought the house two years ago and the system wasn’t set up. He showed me his and it looked like a lot less space, so I went ahead and got that too. We got the RO system and the carbon water softener, and the installation was good. They were quick about it. However, the guy that did it took my old system out but he left a mess with screws, bolts and washers everywhere. He didn’t care and he didn't clean up after himself. The mess was in my driveway and garage too. I swept it up because I didn’t wanna get a flat tire. But now our water is a lot better and softer.

The water softener and filtration system installed by the builders of my house died. I sought a replacement and I got a whole-house soft water and reverse osmosis system installed by Kinetico. I called them up and their rep and I set a time. Their technician showed up when he was scheduled and he was a very polite individual. Kinetico is the way to go. They have a good system and great service.

We bought this house a couple of years ago and it had a water system in it, but it wasn’t working. Having a water system was one of the things that we've been wanting to do. I wanted a better unit that didn’t take a lot of water and doesn’t take a lot of salt. We did some research on Kinetico and I bought the water softener and an RO system from them. I liked that their system didn’t have the timer and all the electric stuff on it.

Our neighbor had Kinetico's water softening system put in and she said she was really happy with it. That interested us and we decided to try it. We got filters under our sink, a little deal to get water and another this deal out in our garage. Their team member came and tested our water. The installation people came and they were very nice. Also, when we asked questions, they were able to answer. A month after installation, another guy came and we checked everything to make sure it was all circulating. Since having the system, everything has been good. My body and my head aren't itching that much anymore. Also, I had to put a bypass filter in the fridge so that the water from the Kinetico system would go through and our ice is now almost clear. It's a very good system.

I had a water softener system installed in my home. One of the techs drilled a hole in my drywall and my dryer vent pipe, which could’ve lead to mold and other issues. I contacted Bob ** operations manager for resolution, we had scheduled at least 4 appointments for him to come out and check the issue. He was either late or a no show to the appointment, causing me a loss of income because as a business owner if I’m not providing the service I do not make any money. A repair guy was finally scheduled to come and again 3 days here with a loss of income because of the approval process he had to go through.

Our water didn't taste very good and my faucets, especially in the shower, were getting off caked up with what looks like salt. Kinetico's rep was a wonderful man and he explained everything to me. He had the brochure, let me looked through it and answered any questions that I had. I purchased the whole-home system and the reverse osmosis system from them and the gentleman that installed the system was fantastic. It was a little bit different than what they thought it was gonna be but still, he had a great attitude. It took a lot longer than he thought but he fixed it all up and got everything perfect for me. Since then, the water tastes much better and my skin is a lot softer. I also scraped all the gook off the faucets and nothing has come back. I'm really happy with it.

I got a full house system from Kinetico and I am happy with it so far. People at work have Kinetico water systems and I set up an appointment with a guy I talked to when I went through a home show. He came out two days later and I got a free water test. The water where I live is very hard but since having the system I don’t have hard water stains on the glass and in the showers and there’s a difference with the soap and the shampoo. The unit I have purchased was a little under $6500 and if you can afford it, then get a Kinetico.

The water where we live is really bad and hard. My husband had a Kinetico softener before at his previous place from his previous marriage, and he really liked it so we knew they are reliable. I called the person that handled our area and talked with him for a little bit. I set a few appointments with him and it was easy. He came out, did those little test and we talked about it. He's really cool, entertaining and confident with his product. We purchased a softener from them that got two little tanks, and it was expensive. Then they had somebody else come out to install it, and they were very good and polite. Since we got our system, there was a huge difference in our water. All the dishes coming out are spot-free. Our hair and clothes seem better and I'm really pleased with it. I'd highly recommend Kinetico and I'd tell a friend of mine that it is worth every penny.

I recently had the second generation of Kinetico water softener and RO drinking water systems installed. The first systems were installed in 2002 so we received 16 years of excellent service. The two systems were showing their age and required an upgrade so we decided to replace. The products and service we received from Martin Water Conditioning has been top notch. Their attention to details, quality of the Kinetico equipment and expert installation and service is why we are return customers. They treated the installation process and our home as if it were their own. I would highly recommend them.

The house we bought had a Kinetico system in it. We had it for 10 years. Then the system, for whatever reason, quit working. We had family in from out of town and I called Kinetico to come and service the system, but they wouldn’t come out to help me. We lost water on Friday. On Saturday, I ended up having to call an outside plumber to bypass the entire system. On Monday, I called Culligan and told them to come and replace everything. All we use Kinetico for now is just the drinking water and if it weren’t for the fact that my RO unit didn’t cost too much, I’d replace it, too.

Having a water softener helps with not having hard water spots and mineral deposits building up on piping and fixtures, so that led me into researching water softeners and filtration systems. I was referred by a family member that owned Kinetico Water Softener. They still buy it and they said it was great, so I went with Kinetico. I purchased a product from them about six years ago and my experience with the Kinetico team has been really good so far. I have had them come out only once since installing and they seemed to be super good to work with when they installed it. I believe that I get what I pay for with Kinetico and that they are reliable. From our previous experience with some other house that we've had in another different softener, it didn't go through nearly as much salt and it makes sense not to have to keep replenishing that salt if it's not needed, so it was nice to know that it was very efficient that way.

Our first house that we ever bought had a Kinetico reverse osmosis unit in it and we rented it from them then. Then when we bought another home and we had a Kinetico unit put in, they were very helpful and professional. We have a Kinetico water softener and a reverse osmosis unit. I’ve always had soft water and it really saves. I like KInetico because they’re here and I can get help. When I go into the store, the reps show me their new products and how it works and what not to do. Also, I can buy the maintenance and it pays for the service calls when they have to come out and do anything. Once a year, I usually have to have that reverse osmosis filter changed. It’s about $100 so it’s not anything big, and it is just normal wear.

Since the water at three properties I have smelled funny, I've put in water filtration systems from Kinetico in. Their rep was excellent and I had a good experience setting up my appointments. I recommend this company.

We have a well that we get our water from and in our area, the water is very hard, so we needed a water softener. I asked the person that did the inspection before we bought the house what he’d recommend and he said that he loves his Kinetico. Kinetico’s rep came out and checked our water then made recommendations based on the testing. He was very professional, friendly, and wasn’t pushy at all. I’m very satisfied with Kinetico.

The Kinetico office staff in Twin Falls is very nice and accommodating. If they're not available, they call back. When we've ordered things, they've come promptly. However, we wish they had a local office. They have to come down from Twin Falls, which is 165 miles away. And they come on a regular schedule every couple of weeks, so if we have a problem, we have to wait until they come.

I purchased a new home and the area inherently has hard water. I needed a water softener. I’ve known Kinetico for a number of years and it was so easy to set up an appointment with them. The rep who came out was very professional, courteous and great to deal with. The gentleman arrived promptly, knew his product line and knew how to administer the free water test. The installation was professionally done too. The installers arrived at the appointment as scheduled. Kinetico provides a good product as well as great service. I would definitely recommend Kinetico to a friend or family member.

The water in our area is 19 grains hard. We got a system from Kinetico and it softens the water up. Soft water tastes a little different than hard water. Overall, Kinetico water system is a good product.

We were so tired of carrying bottled water into the house and we just couldn't do it anymore so we decided to get a water softener and an RO system. We heard of Kinetico on the radio and everybody said it was the best. We've had an older Kinetico system for over 10 years and we thought it was time to replace and upgrade it. The installers were very pleasant. The installation was great as well. It was quick. I'd definitely recommend Kinetico to others.

We had really hard water. When I saw that Kinetico was doing free water test down at the local Home Depot, I took some of our water and had it tested and the hard water was atrocious. We were off the charts. So I went ahead and got their water softener and they came out and put it in. That was six years ago and the results were instantaneous. All the scale, the cloudiness of the glasses and everything went away. Before, every three days we had to put a cleaning solution in the dishwasher to get all calcium buildup. We haven't done that since we had the system.

My experience with Kinetico went well. I had them install a water system before in another house and I liked it. I went down to the store and picked out the central vac as well as the same water system I had in my other house. The rep came, followed through with me, and tested the water. My contractor who was building the house coordinated with Kinetico to set up the appointment and installation. The process went slick. Kinetico is a good system and has been doing well.

With my previous water filtration system in California, my stainless sink in the kitchen was discolored. So when I bought another house in Northern California, I switched to Kinetico. The brand doesn’t use electricity and I never had a problem with hard water marks on the shower. Also my family is very sensitive to the taste of water and it has a very good tasting water result. The company also religiously look at my records and they have a marker there as to what date they may be calling for my filter change, and they even send the mailer. So I’m very happy with their service.

I built a house and had the water tested and it was off the chart hard. So, rather than risk my pipes being clogged up, I got a water filtration system. When I scheduled my appointment with Kinetico, it was excellent. Their rep, Joseph, made several trips to my house because the plumber had hooked everything up wrong underneath. The hot water was coming through the cold line and the cold water was coming through the hot line. Joseph kept coming until they got it right. I had told Kinetico that I didn’t want soft water because I remembered from my mom say that it made you feel like soap was staying on your skin and he assured me that that would not happen and it really does not. My skin is very much softer and my laundry is very much cleaner now.

I got hard water in my area, so I looked into having a water treatment service. The Kinetico Water Systems installation went well and it took them a couple of hours to finish the job. It was quick. Now, I don't see any hard water stain. I got reverse osmosis also and I don’t see any hard water buildup. The Kinetico reps also called me up about the service plan, but I wasn't interested in it because my equipment is good. My friends and family also have some Kinetico stuff.

I'm very pleased with the performance and reliability of my softening system. Drain installation has been a little challenging, have tried two setups, and I’m still not completely satisfied with that aspect. One obstructed floor, second is noisy. My only equipment suggestion is to place a user-friendly button on the unit to force a backwash cycle, rather than requiring a Phillips screwdriver. My home is occupied part time, so I like to cycle the unit upon arrival.

Martins Water Conditioning employees all did a great job. Very professional. The sales person explained everything to us, the installation team did a neat and professional install. Two weeks after install a Martins rep came out to the house to check the system and make sure everything was running correctly.

We live in a very hard water area and when we purchased the house, we had an inspection done and the person who did the inspection suspected that the water softener that was in wasn’t working. I checked around here in town and people recommended Kinetico Water Systems, so I gave them a call. They came out and tested and their rep seemed to be knowledgeable and wasn’t overly pushy. Kinetico ended up replacing the water softener. The water now is definitely soft and it’s better for sudsing. I can feel it in the shower.

I had built a home and we’re on our own well. There was a lot of iron and there was no gas there, and that made my water smell like sulfur. So, I had to get a water softener to pull the iron out of the water. I liked the pricing of Kinetico Water Systems and the company that I worked for has dealt with them before, so it was through word of mouth that we went with them. We took advantage of their free water test and that was where we found out what was wrong with our well water. We got a water softener unit from them.

We had an RO system that we bought at Costco, but it didn’t seem like it was working. I researched and Kinetico seemed to be the best for the RO system. We bought one a year and a half ago and my wife liked it. We also had a Kenmore water softener that kept breaking down. We decided to put the Premier home system unit in because the hard water was starting to build up on our floors and on places where the water would pool. We had the same salesperson for both products. He was very good and informative. When I called, he had always gotten back, answering the questions that I had. He was always there and he wasn’t high pressure at all. He just came out, presented the product, and then let us make the decision.

Our water had always tasted bad and we live in a certain area with lots of runoff, so we felt we should go a step further than the UV light and do a filter. Kinetico Water Systems did a presentation and their rep, Joseph, talked about different stuff. At that point, we knew what we were gonna do and he gave us our options for installation. We got the purifier, but the installation guy was new and it took him a while to install it. He didn't have the right part and that postponed things. He had to wait for a certain part to get shipped in and he had to come back about two more times. Also, something popped off where the system was hooked up and flooded our kitchen but my husband fixed that.

The water that we have in the house was not very good and it didn't smell very well. It wasn't a crisis but it was bad enough that we preferred to move and get a good system. We searched around to find better water softener or filtration system. My friend has Kinetico and he said that we ought to get from them. The Kinetico rep was a young and excellent guy. He did a good job. They came and put a system under the sink improving the water. We use the system a lot because it's better than the water from our faucet when cleaning things like lettuce or with coffee. Kinetico also delivered the salt on time. Overall, they do a great job in what they're doing.

We needed soft water and I liked the idea of Kinetico. They were visible in the community and I liked their marketing as well. We needed a water softener, and so we checked out the pricing of Kinetico's system. The people from Kinetico were really efficient and I didn’t have any problem with communication at all. They did the job. We’re building a new home and we had a Kinetico water softener, which we sold, so I wanna get them back out here.

I've had water systems for a whole bunch of years. When the one I had didn't work efficiently and I could never find filters for the drinking water system, so the water was nasty, I decided to buy a new system from Kinetico. I called their number and made an appointment for the salesman to come over and tell me all about their product. That process was really easy. Then, I filled out some paperwork because I needed to get a company to go ahead where I can pay a monthly payment. So, that went through and the man called me back. Then, a gentleman came and installed the system in a day because I already had all of the pipes out there, so he didn't have to worry about that. He was very polite and he knew what he was doing. And it went through really good.

I have hard water so I researched on water softener systems. I checked out a few other places and I liked the system that Kinetico had. The system that I got from them runs efficiently and doesn’t run on electricity. The Kinetico guys came out and everything was okay, but they didn’t follow through with all of the information. But since I've had my system installed, my skin is softer and I'm not using as much soap to do the laundry.

I am having some problems with my Kinetico water softener right now. I’m getting some brine feedback at weird times. But before this, it had been good in the three years since we got it installed. We are on well water and I was concerned about the hardness and the smell of the water. I wanted something, and Kinetico was a lot cheaper. I still ended up paying 3,000 dollars, which was a lot of money, but I decided to go for it.

Installer arrived promptly and explained what he was doing so that it was easily understood. He was pleasant and courteous. He left the work area clean and removed all packing, etc. Explained how the systems work. Installer did an excellent job, as far as I am concerned. Would recommend this company to anyone.

I love our Kinetico system. Their rep, Gina, came out to our house and did the demonstration and it was great. I enjoyed it and it was really fun to see. And then, Tim came out and did the installation while I was at work. We gave him our keys and everything was good. I always recommend Kinetico. I've seen what the other options are, and I know which one is better.

Not sure we would have switched knowing what I know today. Water was not accurately tested on the front end and we were sold a system not big enough for the job. Told it would fit in our crawl space and use very little salt, only when regenerating. On the day of the installation, we were told it wouldn’t fit in the crawl space and had to remove a sink in the laundry room to install on first floor. System wasn’t large enough, as mentioned and after several attempts, it was replace with another one with massive salt tank. Water is OK now, but using about 150-200 pounds of salt a week, filter fails when we use the system and fails when not used (summer home) and the condensation tray has 1/2” standing water during warm weather. As I said, water is OK, but may not have spent the money had I know the true circumstances.

We started getting orange-colored residue in our shower and we could tell that our water was hard water. We saw that Kinetico has good reviews and we got them to come out. We bought their water filtration system and the reps were really good. They were very prompt when they came out. Our tank is one of the big ones where one can put seven bags of salt and we could go through that in a month and a half. But it seems like something’s off with it. And there are only four of us in the household -- two babies and two adults. They also didn’t install an inline filter at the get-go which we had them come do that. So while we are still getting hard deposits, the system has definitely helped a little bit.

There's high sulfur in the water system here and it smells like rotten eggs so I called the local Kinetico guy. He was super good to work with. I told him what I needed and he told me what it was gonna take. Then we went forward and got everything ordered. He got the system fixed up and did an awesome job. From the time we ordered the system to the time it was installed, it took about two weeks. When I go somewhere else and shower, I can just tell so much difference in the water quality. The Kinetico water softener system is a ton better. If I go somewhere else with a different water softener, I don’t shower very long. My skin’s dry and it’s just uncomfortable. Kinetico did a great job and as far as I’m concerned, they’re the only water softener out there.

We have a sand point well, which is not very deep and the water that we’re pulling out of the ground isn’t as filtered as it would be if we had a deep well. We purchased the K5 from Kinetico Water Systems and their guys came and installed it. We’ve had maintenance issues with it and every time they send someone out, they were always super nice, on time and did a really good job.

We moved and bought a house in Twin Falls where there's very hard water, so we decided to get a water softener. I work for a radio station and Kinetico was one of the advertisers and I got to know one of the owners. The appointment was wonderful and their rep, Joseph, was very nice. He came in and tested the water and went from there. The installation was painless and the system has been working fine. Joseph came out as a follow-up and double checked the system and he said that they'll be coming out at the year anniversary to check it again. We are very happy with their service. It's not the cheapest system out there but it has some benefits and it’s one of the better systems out there.

Our drinking water was foggy and tasted terrible. The water was coming to a filtered system within our refrigerator, but I couldn’t believe I was seeing particles in the water and it was not acceptable. I was concerned about what the people in the house were taking in. My son heard good things about Kinetico Water Systems and suggested that I give them a call.

We are so thrilled with our Kinetico water system. We have a well and it has lots of iron in the water coming out. We put in a new Kinetico system for the house and a reverse osmosis system in the kitchen for drinking water. We love it!!! The installer, Kevin **, was awesome and so helpful.

I was tired of hot water so I researched about water softeners. We got our water softener from Kinetico and had a good experience with their rep. The installation went well and since using the system, we have had soft water. For the system's maintenance, I put salt in it every about four or five months.

We have very hard water in our area so we decided to look into water softeners. My husband has six different sets of aunts and uncles in our area. They've all been through different water systems and everybody seemed to like Kinetico so based on everybody's opinion, we went with Kinetico. We got Kinetico's water softener and the reverse osmosis system. The nearest town to us that has Kinetico is Twin Falls which is about 60 miles away or so. I called them straight up, asked if they could come out and do a water test and then talk me through a water system. I had a great interaction with the people who did the water test. They were quick and precise and they came out right away. I knew I have hard water but I was just curious if there's any other leakage to some chemical or if there are too many heavy metals.

We had Kinetico system at previous home and loved it. New system is more advanced and working as expected. Would recommend to anyone. Although the price is a little high, the durability and longevity of the system is worth it. The installation crew was also very professional and did the install where I wanted it.

Just purchased Kinetico system 1 week ago. It started regenerating last night and would not stop. I had no idea how long this was supposed to go on. I started to get concerned after 2 1/2 hours. Cannot get anyone to assist. No help line. Finally was told to shut the system off and go back to hard water. Have to wait until Monday for assistance. Now I’m worried about all the water that went into my septic. Plus I paid $3500.00 for a system that is not working after 1 week. Now I’m expected to call off work waiting for someone to look at the brand new system.? I went for over 20 years with no system. I’m really disappointed.

We have had this system for probably eight to 10 years... It has been a constant source of problems. Combine that, with the service provided by the local company that we are apparently forced to use, and I would rate the product and service a 1 on a scale of 1 to 10. To get service, you have to wait weeks. Then when you do finally have someone show up, it's after 5:00 at night and they can be in your home for 2 to 3 hours. This is one investment that I REALLY wished we would have passed on. Recommendation...check with Culligan!!!

Gina has provided us an excellent service and answer my inquiries with fastest speed. Mike ** is the best contact person because he returned my calls right away. My husband & I purchased our Kinetico water softener and reverse osmosis and these people helped us every time we have problems. Every time I need parts or order salt for my water softener, Gina is always helping me. Gina is very helpful, friendly and knows what she is doing. I seldom find a very good customer service like her.

We like having soft water so we decided to get a filtration system. It makes our skin feel better and our dishes wash cleaner. We first used Kogan, but we weren't super impressed with their service, so we researched who else was in our area and got Kinetico. Their installation team was polite and got everything installed. There was a small leak a couple of months into using our system and they came right back out and tightened up the hoses. We haven't had any problems since. We also have them do the things that they need to come to do when they service it.

Where I live the water is extremely hard. My hair was falling out, so I explored different water softening systems and filtration systems. And then when they tested my water I had 22 grains of aragonite. Compared to the other people I’ve had in for quote and just consultation the Kinetico representative and the group itself have one the best reputations in the area. And I felt that the name versus what I was gonna be paying for such a quality system was worth it.

I am very pleased with my Kinetico water system. It works wonderfully. I had researched several systems and had a few companies come out and test my water and give me estimates. When Brian came to my house he explained everything to me about the system to where I could understand it. I love multiple things about the system but I am most impressed by the fact that it does not run on electricity. Given that we live in a lightning prone area, this was a HUGE feature to me. No worrying about electrical surges. Brian is also the person that installed the system. He is very knowledgeable, efficient, courteous and friendly and a great asset to the company. I am 100% sure that I made the right choice with Kinetico.

We purchased our 1st system in 08, we had well water with bacteria in it. We got the whole system and our lives changed, drinking, laundry and for cleaning, water tasted amazing. We sold our home and purchased another home with city water, we didn't like the taste, plus the water was hard, this time we bought a softener and drinking water system, it was a no-brainer for us to choose this company. Now we have the water we missed from our last home. Experience with Kinetico was outstanding, great people, professional and personable.

We got a water softener and the K5 drinking water station from Kinetico. We have two systems, one here at our home and one at a cabin up North. We had an issue with the one in the cabin up North and I told them that I haven't heard it regenerate. Then, two weeks ago I regenerated it myself but the water got cloudy and rust colored. I was a little concerned about it, so we had a rep come out this morning. He was very nice. The whole house filter was very dirty and I didn't realize that we were supposed to change that every year because I figured it wouldn't be that dirty since it was in a cabin and we don't use it all the time. Other than that, I'd tell our friends to also get a system from Kinetico because we love ours.

I called an air and water quality specialist and Kinetico was the system that they recommended. I purchased a water softener to take iron out of the water and now the water is not orange anymore. The guys I dealt with that installed it for me were great. It's a maintenance-free system and I'm very happy with it.

We had hard water and purchased a purification tank from Kinetico, and it works pretty good. The water has improved since the coloring has changed. It had a sulfur smell to it that isn't there anymore, and the taste is better. The rep was professional and he showed up when we needed him in a timely manner. I'd recommend them.

We purchased a house and had our water test and it was extremely high. So we had it put in a system. I bought from Kinetico an arsenic filter that takes care of our kitchen sink and our ice maker. The company is a good brand. They did a water test after I had originally did it. And then they came out, and they did the wrong water test to make sure that my water test was correct.

I felt they did a professional job, the installation went very well. The installer was very knowledgeable about the softener we were getting. Installation time took less time than expected. Installer was on time and not late. This experience was great and I would recommend Kinetico water softeners to a friend.

Robert was/is one the very best sales representatives we have ever encountered! His professionalism and attention to detail are superb... A joy to work with! He demonstrated our problems not only with water but with past used products as well... His follow up appointment was excellent too! We will be recommending him as well as the company to friends and family as well! Again, an absolute joy to work with... A job well done!

Kinetico gives good service. I had radon on my drinking water, so I bought the small reverse osmosis product for the sip faucet. My husband had to call Kinetico to find out about the filter and changing it. He had to go over there and buy a filter. He changed it himself and did not encounter any trouble. Though there is no difference in our water's taste, radon would be at an acceptable level now that we have Kinetico. I like having it and knowing that my water is radon-free now. It gives me peace of mind and if I ever sell my house I can use that as a selling point.

I had excellent experience with Kinetico. For many years, I had Culligan and they were not giving me the right service. Then I called and went to Kinetico. Their representatives, Jeremy and Jennifer are doing an excellent job for me. I purchased four units from Kinetico and got a flushing system too. Since the system was installed, the quality of my water has been excellent. I had Jeremy come today to check a few things. He's also putting a new system in over on my boy’s other farm. I got three other customers that are probably going to get it installed here, too.

We had concerns about the taste of the water. The Kinetico installation person was great. He was very professional, quick and he did a very neat job so the installation was fit well in the area. So far, we've had a good experience with Kinetico. The additional softness was readily apparent in anything like with the shower, dishwashers and when washing my hands. And that taste is now just fine so Kinetico did exactly what we wanted it to do.

The installation went fine, very polite and efficient. I was told this would not use the 3 to 4 bags of salt every month that my old softener used but it uses 4 plus. The reverse osmosis combined with the softener put so much water through my septic tank/leach field last winter that it froze. I am feeling very depressed with all the issues. Am concerned I made a wrong decision to switch. My water seems fine to wash in and drink so that is a plus but not much different than before the installation. It was too tall for my 4 1/2 ft crawl space so I needed to install it in pantry. Would have preferred not to have it there but no other choice. It is relatively quiet which is nice. Am waiting to see how much the yearly maintenance is going to be and how much of a hassle it is. That will mean a lot towards satisfaction of product.

I just figured I had bad water. I live in a rural area and Kinetico was the closest in proximity for me. I purchased a filtration system which came with a softener when I was out of town. Their reps were great and I really like the installation team. They did a very good job and were very professional. I'd recommend them highly.

Kinetico was being offered through the state of Maine. We purchased a water softener and our experience setting up the appointment and speaking with the rep as well as the installation were very good. Everything went smoothly and it's been good with the new system. We had a system before, but it was getting very old and it wasn't removing quite as much as the iron as we would have liked. And so, this new one is certainly an improvement.

I bought an old house and it had an old water system where a guy came and switched the tank monthly, and I didn't like how the water tasted and how I felt in taking a shower, so I opted to switch to a new system. We got a water softener and filtration system from Kinetico Water Systems. Setting up our appointment with their reps was easy. They came out, tested our water, looked at what we had, and told us what systems would work better for us. The test results showed that our water had high iron and no nitrates, and the rep was shocked with that. It was a little on the hard side. Then we picked the system that would work best for us.

I got Kinetico's water softener and pure water purification system. I just had checked with my plumber and the online reviews that I found indicated that it was one of best on the market and had lower use of salt and less maintenance than others. Our water was hard enough so that we saw rust stains in the toilet tanks. The taste was fine but we definitely noticed the softened water now. And because of the purification system we have stopped buying bottled water. Everything was excellent with their reps. Everything happened according to my expectations and they were very timely and very professional. From my research Kinetico is one of the best on the market and it has proven to be true.

I was told to expect the basic filters to last 12 months based on our family size. Only lasts 8 months (very expensive filters). Also, the faucet keeps getting loose, where it attaches to my stainless steel sink. A poor design, the nut won’t stay tight. And the nut is unreachable, even with a basin wrench, unless the garbage sink disposer is removed first, a real hassle. Kinetico could have done better. But the water quality has been good, something I expect after spending over $2,000 for.

We went through a company that recommended Kinetico and we got the water softener as well as the reverse osmosis system. We've got the systems since March, when we moved in, and they are working well. They’re self-sufficient and we haven't had any re-testing of the water since they put it in. I peek at the salt level every now and then, and it is fine. There's no rusting, spots, funny taste or smells in our water. The Kinetico water systems worked for us and I would recommend them to others.

We are extremely pleased with the Kinetico water softener installed by Air and Water Quality Inc. in Freeport, ME. We had been having difficulty with hard water, so A & W sent a represent to evaluate our water. It was then that he discovered that our house water was hard and needed a water softener to solve the problem. The master plumber Mike ** impressed me with the installation. Within several days we noticed a difference in the water while showering.

A year after having the system installed there have been absolutely no issues with it. Works as advertised. The yearly maintenance fee was more than I expected. (Though they may have told me that it was going to be $366 annually when they installed it and I'm not remembering that now, a year later.)

Our softener and dechlorinator were installed in about 4 hours. We have been enjoying better tasting water, softer hair and skin and less build up on our faucets ever since then. Harold from Martin’s Water Conditioning did an absolute thorough job of explaining what the system was, how it works and the cost of each component. He the came back about 1.5 months after install to see how the system was working and how to maintain it by ourselves. I really appreciated it.

Our water has a lot of calcium and it was our main problem. Kinetico was the product that was testified by my local water treatment company that I hired and I purchased a softener from them to remove the calcium and irons from a domestic residential drilled water well. The installation was a breeze and the installers were in and out in no time. Since its installation, the water has been tasting better. I have distilled water and I’m not getting a calcium residue. I also can only imagine that my heating system is going to be relieved of a scale build-up. Everything has been terrific so far. Kinetico is an excellent company and they did a great job. Their price was reasonable too so I'm very happy.

We had a 15 year old water softening system that needed to be replaced. Kinetico sent us a sales personnel who explained the softening system that would be an equivalent-type replacement and was cost-associated. During the installation, the tech was running late in the day and there were problems which created other problems with our water system. The initial install took two and a half to three hours, and then there were two other service calls out to address other issues. We have had to replace the pre-filter for our whole house, but it's working fine and the RO system is really nice. The RO works great for drinking water. But they didn't have a licensed plumber on staff to fix the issues that were created. Also, when you look at price value, Kinetico tends to be expensive.

The plumber recommended Kinetico Water Systems and we purchased the water softener. Everything is just fine. The sales rep that came out was a really nice guy. He was one of the plumbers and they installed it well. I'm happy with my experience.

We're in a place where there is a lot of iron. I talked to people that had Kinetico. And when I talked to their rep, he was good. We just kept on the phone, met and look at them. He then got right back to me. I had everything ready ahead of time for the installers. They just had to hook the system up, shut two valves off and turn one on. The system is in my rental houses and the people that live there like it.

I've always used reverse osmosis for drinking water. I drove past Kinetico and decided to go with them. Setting up an appointment with them was good.

The people at Kinetico were very easy to work with. The gentleman that came to the house needed to come here late at night or early in the morning before we went to work and he was very flexible. And then some things came up when we had scheduled an appointment and it was almost last minute and he was fine with it. Since the installation of the system there’s a difference in every aspect of the home from plumbing to the feel of your skin after your shower. I couldn’t believe the difference it made. I didn’t think it would be that drastic, but it was.

We live in the country, we have a well and we have tons of iron in our water. We couldn’t wash any of our whites anymore. It was at 5.0 when it was tested. I then bought a filtration system from Kinetico. The installation guy was wonderful. Kinetico also gave us extra bags of their pellets. I've been really happy with the system and I hope it stays that way.

We had Kinetico water softener installed two years ago. My husband used the wrong salt so it was not operating properly for quite a while. Had Kinetico come to inspect and reset. Now the water and the ice cubes taste like the ocean! Rep came out and tested. Told me it was within proper levels but he would reset machine. Still tastes like salt water. Yuck! I am afraid to water my houseplants and am thinking about turning the entire machine off. Not happy.

My water softener wore out and so I purchased a new one from Kinetico. My uncle used to sell them and I know they're pretty good. However, Kinetico put the wrong machine in and the follow up hasn't been the best for as much as we spent on it. Also, they were gonna charge me for the more expensive one that they put in. But we finally came to an agreement. I paid more but not as much as what it was. And there hasn't been any other follow-up since then. They sent us a bill and we were willing to pay for that machine even though we agreed to have a different one put in. But overall, I was satisfied with the service.

My well is putting out a lot of iron and sediment. I wanted to see if the water could be filtered out and the local people recommended Kinetico. So, I bought a salt tank filtration system from them. The representative’s service was excellent. The guy was very good at explaining to me the details of how the system works and how to use it. And, their installers were very informative and very professional. I was impressed. They did a great job. However, the system was not successful in filtering the water so we had to shut the system down. And until I deal with the well situation, I won’t be able to reactivate the system again. I have to abandon the well and move over to a new site.

Lowell ** was very professional. Our installation went great, he was kind, courteous and was able to make this change easy and a relief to my family. He then after installing it, did a great job of explaining how my water softener unit works and how to take care of it.

Our water is really hard and it immediately stains everything. The iron and manganese are really high so we pretty much had to get a water softener. We purchased a Kinetico three months ago and the local salesman was great. He knew everything and was very helpful. We had to go with the twin cell because the water is so hard, and with it, the difference is night and day. They said it takes a full week for it to completely get up to speed and to completely see the results in the water, and after that first week, we haven't had any issues at all. I've been very happy.

We have city water and though it's not horrible, we are into healthy things and we know that there are things in there that we don't need. The salesperson from Kinetico did a good job and was knowledgeable, and it made sense for us to have them. We have the RO system, water heater and water softener and the installer that was here the whole day seemed like a nice guy. However, we had problems with the softener not working properly and so somebody came back and tweaked that. We're also having a problem with the water heater so they're coming back over and over again to try and figure something out. We're frustrated at the moment with the water heater, but we're satisfied overall.

I purchased a water softener from Kinetico and we've had it in our home since December. My skin was so itchy all the time but that seems to have gotten better since we installed it. I love it and my kids think the water is really softer. It is holding up great and I haven't done any maintenance or replacement of any parts on it yet. Go for Kinetico.

I had a baby. We had a water test conducted and it came back with arsenic. My cousin who works in the industry gave me Kinetico Water Systems and setting up an appointment with them was pretty good. Also, the installation team was great. We had three systems installed and spent five grand on the system. We had to get some service on it and the guy I dealt with was telling me that it was gonna be expensive because we live in the boonies. I was a little put off by him. In addition, the system didn’t winter well. The company that installed it didn’t really give us a lot of information on wintering the system, so we had to spend quite a bit of money on repairs. Other than that, the system worked well.

I have the complete water system with the sink purification attachment and maintenance package from Kinetico. The representative was a nice guy and was probably overselling. I had already decided to buy it and all he did was bring some paperwork. But he did wanna show me everything. I did have a little bit of a problem with the installation. The installers started late and they had to come back because it was leaking underneath the sink. But once that was done, it was fine.

I move around a lot and have purchased 3 systems from Kinetico. I was a big fan of the brand and quality of the water. I have never had a problem with a system in the past and would swear by their product. Unfortunately, I can no longer sing their praises. While on vacation a part failed and flooded our downtown condo. When we got home we called the local installer who came out and fixed the unit. Our floors and base trim were ruined. We filed a claim and they sent it off to Kinetico. After several months of not hearing anything I began to send email after email all with no response. I finally used LinkedIn to get the names of senior management and copied as many as possible on my emails.

We had hard water so we ended up getting one of Kinetico's water systems for the entire house. We already had one before, also a Kinetico, and it was so old. We have been using them since the house was built, which was 1992. We just replaced it, got a brand new Kinetico system and it's been a year now. I did almost everything via email because that was what I prefer and it went awesome. Their reps were very responsive and we had worked with them for all of our needs. They did a free water test when they put the system in. And every time they come back and service it, they check the water. We are on a once a year maintenance so they come yearly unless something goes wrong and I have to call them. They do all that stuff and we have a great experience with them. Before, we couldn't use the water at all but it's good now. Kinetico is a nice system and it works great for our needs.

Our water is crappy that does damage to washers, to water heater and everything else. I had my own filter system for a couple years, that I found wasn't working. Then I went to Culligan and I had a run-in with one of their employees. I had two tanks in my closet, the filter system and the water heater. I was looking for something that wasn't going to take up so much space. I heard about Kinetico so I went with them. The unit is smaller, about 4 or 5-foot tall that filters out the water and does what it's supposed to do. The installation went fine. Their reps had only been to the house once or twice. They plugged the unit in and had to make some adjustments to it. And it's been that way ever since. It's running on its own. So far, everything's fine.

I just had a water test that showed arsenic. Kinetico was referred through my work and their reps were very friendly, informative and they knew what they were talking about. The installer was fine too. With Kinetico, I can drink the water now.

So, in 2004 I purchased the whole Kinetico system and amidst one hell of a sales job. From the many lies that were said from lifetime warranty on all parts and labor to which the only thing I would ever replace was the filters. NO SO. So, after many service calls and filter (nickel and dime you) I get, "Your water system is out of warranty and you need a new this and that and it will cost you $450.00 dollars." I have spent over 5k just getting the system and another 1k in friking parts. BAD PRODUCT to which I explain to the customer service person in SEVERN, MD 21144 that this is ridiculous. To which I was told “let me know if you want it and give us a call back”. I have invested $200 just last month in this garbage adding to my 6k in a sorry filtration system. Go sales job and standing by your product.

I wanted to know about the maintenance of the water softener and how much I gotta maintain it so I looked into it and since my wife had Kinetico before and she loved it, we did it again. They were out at Gaylord, Michigan when we requested the appointment and they were there at the certain time that we requested. They were gone in four hours. The salesperson was informative and knew the problem we had. He told us what we needed to resolve the problem and I did it. Since we’ve had it, the iron is completely low so the fixtures are all clean and I’m really happy with it.

We had a Kinetico water softener installed in the new house. It went seamlessly and their representatives were very professional. It has been a very good experience.

Love our Kinetico system so much that we had RJ and Derek from Aquarius Home Services come unhook our system and install a cheaper system so we could take it with us out of state to our next home. RJ and Derek were extremely courteous and professional from the moment they arrived at our home and took all the time we needed of them to explain what was happening. Great experience all around.

When we first installed this system we were so amazed in the quality of our water. Our water is now crystal clear. We can now use the ice machine in freezer for ice cubes. All my clothes and especially the white ones come out clean and bright in color. Before they were always had a dingy white color to them. Before this system we always had to use a rust cleaner on our toilets and in washing machine there always a rust residue. I am actually saving money because I no longer have buy these products.

We bought a new home and it has very hard water. Then, when I was in Home Depot, I saw Kinetico. We set up an appointment and that went smoothly and quickly. The guy came, tested the water and showed us some of their different water systems. Since I've heard good things about Kinetico, we made the decision to go with them and get the water softener that has two of the taller tanks. Their installer showed up on time and was pretty good. The water softener works great and has made a difference in our water. My aunt has one as well and she loves hers. Also not that long ago, I set up an appointment with Kinetico to come out here and do a filter, and the guy was awesome.

Due to residue build-up in utility items, I got a water softener from Kinetico. And since using their system, there’s no more residue. Their rep was fantastic and the installation was seamless. Everything’s been great.

We Love ours! We just add salt when needed. Change the filter twice a year and add resin clean twice a year. My bathroom is so much easier to clean! Dishes are easier to wash. When we take showers now we feel clean. I would definitely recommend a Kinetico softener!

We had the water tested before from a different local competitor and they said the water wasn't hard but for some reason, we were getting rust stains in the washing machine soap dispenser and in the shower. And so, we needed to get rid of that orange water. We got the water softener and the reverse osmosis water treatment from Kinetico and it was installed in one day. My husband was here and everything went smoothly. We were going to change the filters ourselves but my husband wanted to observe first so we had the reps come out a couple of times and they were very polite and efficient.

I had been renting a water softener from a local supplier and wasn't completely satisfied with it and I started researching it. I talked to a sales rep from Kinetico and everything went well except my understanding was I was getting a bigger unit than what they presented me with. I told them what I was looking for and what I wanted. Plus, I gave my referral from a friend of ours that added the system in. So, I was under the assumption I was getting the same system. When they came out and delivered it, it was a smaller unit and cost a lot more than what my friends paid. But they had their unit for six years and I went and thought that the price wouldn't go up that much.

We researched 5 companies. We found Kinetico to be professional, honest with pricing (no hidden gimmicks), and reliable. Our representative followed up with a personal visit to ensure everything was working properly. The installer took time to go over every aspect of our system. We are extremely pleased with our system.

I was in Home Depot talking to some people and Kinetico had a representative there. It didn't take too long for them to come out here, then when they were here, they tested our water and recommended a system that would be the best one for what we needed. And since I had crappy well water, I purchased the Osmosis for drinking water. A few days later, their installers came out and set it up. It took them a couple of hours and they were good. I was down in the basement talking to them. Since the installation, the drinking water tastes very good and doesn't make me sick anymore. I'd recommend Kinetico.

The system I got was 15 years old. I was in need of an upgrade, so I started researching. A neighbor of mine told me that he had one from Kinetico. My parents had one, too and they liked it. I also liked the fact that I could continue to use my water while the system generates. So, I bought the water softener and the reverse osmosis from Kinetico. Setting up an appointment with their reps was good and they were right on time when they said they would be there. But the guy said that he would come back within a month and a half to recheck my water and I never got that follow-up visit.

Roger ** was very informative & polite. He did not waste our time & helped us make an educated decision. Mike was our install guy & he came on a Saturday & was here for 9 hours!! Never complained & worked very hard. He was also very nice & professional. We would definitely recommend Kinetico to other people. Very pleased. Water tastes great & I feel cleaner after showering.

When I bought the place, it had the Culligan and it just had one big tank for recirculating and the salt tank. The water was bad, then it’s okay, and then it’s bad, and finally, I said that I gotta do something with the water. I’ve seen the old water tank around and I went online, did a little research work and looked up Kinetico. Then the people we bought the house from built a new home down the Lakeway and he was perfectly satisfied with Kinetico so I called the company up and told them I want that system.

At the one of our houses, the system was pretty old and started to smell. We bought a softener system and reverse osmosis from Kinetico and we liked them. We knew we wanted Kinetico again for our second house, so we also bought a softener for that one. Their reps were all very professional and the installation was quick. Since using Kinetico, there are less particles in the water and I don't see residues. There used to be residue in the toilets of one of our houses all the time when we go up there, but it's a lot less now.

We live where Owen’s Water is and drive by it all the time. They put it in the $3200 Kinetico system which takes the hard water and converts it to where it doesn’t ruin your faucets, but I still drink bottled water. I stopped down there and said I didn’t want to afford it and somebody came from their office. It’s like a $40 fee and I said, "No. That’s all right." The system's all right but you gotta change the filters every so often and they’re $21.

We just moved into the house and we had hard water with lots of iron and calcium in it. We never really used the water since we knew that we were just gonna ruin the faucets. My plumber suggested Kinetico Water Systems. We got the softener from them and then we got the reverse osmosis connected to the sink. The installation went fine and we’ve been happy with Kinetico.

We got a water softener from Kinetico Water Systems and everything was fine from our interactions with the representatives to the installation. We were having a lot of rough bathroom areas but it's much clearer now since having the unit installed.

I live in the city of Clare and I got a lot of corrosion on my fixtures, my sink, and in my toilet. I also wanted soft water in my shower and Kinetico Water Systems was the only water softener group in the Clare County area, so I got a water softener and a reverse osmosis from them. The sales representative was fabulous. He did a great job of explaining the products and everything else. And the installation team also did a good job. I took advantage of Kinetico’s free water test and the result was not at all what I was expecting.

I had a bit of lime in my water and it kept clogging up my showers. Since I used to have Kinetico, I didn't do any further research and got a full house water softener system from them. I went online and a supplier got back to me. The rep who came out was knowledgeable and a really good guy and the installers were quick. I had them put the system in a spot where it worked out best for me and it was a little harder for them to do, but they did it with no problem and no complaining. We noticed the softness of the water right away but it took a month to notice the difference. Now, all the pipes are clean and the shower is not clogging up anymore. I've recommended Kinetico to other people. I had Culligan before in a rental house of mine but Kinetico's unit is way better.

We needed to replace the system that was in the house that we bought last year. We wanted a new one and Kinetico was referred to us by the agent who found us the house. I called the number she gave us and set-up an appointment. That was easy then our interaction with the representative was clear. He gave us the information and provided us with some brochures that will describe the product they had. It was very informative and helpful to make the decision.

We’ve had the Kinetico system for 35 years or so in two different houses and eight years ago, we purchased a new softener system. Once we got past the significant initial cost, we were quite satisfied with the product. I've found that it uses very little salt so it's efficient.

The quality of my Premier S150 softener and and K-5 RO equipment is very good and it should be for the nearly $4700 initial cost. My biggest grip is that the maintenance costs are too high! In my four years of ownership I have spent nearly $1000 on filter cartridges, salt, resin cleaner and service visits to sanitize my drinking water system. I'm a do-it-yourself sort of guy and when I asked my distributor about getting a sanitizing kit so I could do it myself, I was told that they didn't know anything about it and that they recommended I have their service people do it any way. I don't mind paying for high quality equipment but I don't like having to pay so much to maintain the systems. as an example, the Duracube salt I buy from Kinetico is nearly double the cost of other brands. Is it really that much better? If I had to do it over again, I would probably explore other options.

My water was hard, had a lot of orange staining, and smelled swampy. I wanted to get that taken care of so, I had somebody from Kinetico come out to my house. I had a pretty good experience with him. He was an older gentleman named Rich and he was just in the area and he stopped in. He tested my water and spoke to me about the product. He was a nice guy but at that time, I wasn’t in the financial state to be able to purchase a water softener. After that, I still ended up buying a water softener from them. They sent a young man out by himself to install it and he explained to me how long it would take. He got it done in a timely manner and was clear on his instructions on what had to be done. I was happy with the installation.

We've had a new place and we needed something for the water system. I heard about Kinetico on the radio and saw it at a little hardware also. Going through an appointment with them for the in-home water test was fine. The rep was excellent. He knew what he was talking about and knew about the water in our area. We purchased a water softener and a whole house filter and Kinetico's installation team did a nice job, too. They explained the system and all that good stuff. I thought that their $99 for a bypass valve was a little ridiculous though, but I did it myself and no problem. Since the installation, we've had just nice water. Kinetico has been really good.

I appreciated the postcard reminding me to change filters on the softener, well pump and reverse osmosis. Once the the service person arrived, he told me how bad the filters were. I was told originally that filters should be changed every year but he said every 6 months. I wish information was consistent. I'm also confused because I didn't receive a postcard reminder for the first 2-3 years after installation (was I sent postcards yearly?). It's hard to complain about not receiving postcards when it was the recent card that reminded me to change filters but I think it's important. Otherwise, the softener works great and I have no complaints.

We are very pleased with the operation of the unit so far. It has been working great. The person who demonstrated the unit to us was very professional and knew everything about the unit that we bought. I believe this unit was the best for our needs. We would recommend this unit to our friends.

Installation was good. Drinking faucet should have a rubber gasket between the unit and the granite counter. It slips around and is very hard to reach from under sink with all the equipment there too. I'm a short guy, but that doesn't help in this area to work in. Takes 2 to fix this right and my loving Wife just doesn't get it. Would be great to see a rep once more. We have always been on City water services, first well.

New Iron Filter system got rid of the red in toilet bowl. Now the bowl's turn gray. Also, the tap & shower water is milky looking when it comes out. This is a constant problem. The water is no longer clear. I was told that this system would take the iron out. But it has created more problems.

Installing the Kinetico Water System was done in a very professional manner. It’s located in the basement and it has two tanks. It’s been a year since we had the system and we don’t have limescale on our sinks and faucets anymore. I haven’t needed to contact Kinetico for anything except for buying filters and replacing the filters was fine as they gave me good instructions. So far, the experience has been good and I would recommend them.

Kinetico Water Systems has been great, and I love them. I got a water softener for the whole house system. We live up north where we have well water and it is hard. And so we wanted to get a water softener, and I heard that Kinetico was a great company and so I just wanted to go. I had interviewed some other people, but I really liked them and I felt they were very knowledgeable, they knew what they were doing, and I felt that we were gonna put in the water system that was correct for my house. The sales appointment was great too. The guy was really nice and very informative and he arrived on time. He was excellent. He gave us a lot of information, too. We availed of the free water test as well.