Kinetico Water Systems Reviews

I am very pleased with my experience with Integrity. They scheduled a service call within two days (not an emergency). Technicians were very helpful and efficient. They advised me that my 25 year old water softener should be replaced, had the same (updated) model on their truck, and installed the new unit within an hour. They followed up with a letter and a phone call to make sure I am satisfied and have answered all of my questions to date. Thank you.

The water smelled like sulfur and there were iron stains on everything, and Kinetico was recommended by the guy that I was gonna use. I met him at the home show. He came out and took a look at everything and tested the water. I got a quote from another company and they were twice the price. The water doesn't have a little yellow hue to it anymore since I’ve had the Kinetico system and my girlfriend used to get all itchy and her skin would dry out. She said that has been better as well as her shower.

40 years ago, we put in a Kinetico system when we bought our house. We kept that one in, and then we had some issues with it back in 2010. We called the dealer and they came out, put in some new parts and serviced it. Then a year ago we had an issue again and I said, "This thing has way outlasted its service life. Let's get a new one for the rest of our lives." We decided to buy a new one, and now we don't have to worry about it for as long as I live. I like the fact that as far as using electricity and using the timer with the water flow, it's efficient. If there's no flow, it doesn't increase the timer. It only recharges when you use it for a certain amount of water. The other ones are on a timer, so every day at 6 o'clock, it recharges whether you need it or not.

I had hard water and I needed to get it softer, which led me to look into getting a filter. My dad had Kinetico years ago when I was a kid and I continued on. I’ve had them for two years. I had a Kenmore at one time but that one seemed like it worked good but I eventually upgraded and I got a newer unit. The Kinetico tanks are small though and you gotta add the salt fairly often. I’d like to see a bigger capacity. Other than that, I have no problems.

There was a time when our water was bad. It had iron and calcium. Kinetico was recommended by our installer who removed an existing system from my home. That installer had a good reputation so we went with Kinetico. Things are easy once the system is set up and the system runs itself. I'm salting it once in a while though and I gotta look in it. Even so, since getting the Kinetico system, my water has been radically better. Kinetico doesn't have the cheapest equipment by any stretch of the imagination but I typically get what I pay for.

We had to decide on a water softener system, and this one seemed very automatic and little that I had to do with it except give it salt. I had them change the filter one time, and that was just a matter of calling them up and then they came and changed the filter.

Appt made and tech no showed (husband missed several hours of work that I would like to bill them for) and did not respond to being called. Called back this morning and have not heard from them. Poor customer relations.

I had hard water and wanted soft water, and Kinetico’s people were the first to come out. I did a little bit of research and they seemed like a good company. I set up my appointment through a third-party and they’ve been great. I’ve used Kinetico products for two years and I like the quality of the water.

Our water is not very good here and I had to have the water filtration system. I had one but it wasn’t working and I needed another one. Mort’s put it in and since having it in July, it’s doing okay.

I’m on a well and it’s full of minerals and hardness. Kinetico was recommended to me and I ended up with it. After we kinda tweaked it off and it processed things, it seemed to work well. When I ran into issues, those were resolved and I don’t have any problems with the system.

I'm always into more local and keeping the local vendors through and through. I reached out to the local place in Charlton, Massachusetts and they did the water testing. Kinetico was the product that they used. We’ve had the Kinetico water system for a little over a year. It does what it does and our water is clean and clear. But the time it takes to fully backwash is absolutely insanely long. I was under the impression that the backwater system should be backwashing for three hours, an hour and a half for both systems, but it turns out that it was not. It was actually for each segment of the filtration.

I did some research and the guy that was doing the install was using Kinetico as their filters. I bought it because we had the elevated nitrates and a refrigerator water filter was not going to take care of that. With Kinetico, the water tastes good if we make ice with it. It definitely doesn't have any weird colors or smells like tap water did. We had a water test after to make sure that it was good, and the numbers came back good. However, the cost of the filters is expensive -- they could be a bit cheaper. I haven't looked too many at all the other reverse osmosis filters, some people online were saying that there are way cheaper ones. I'm trying to find them, but I'm like, "Where?"

Kinetico's customer service was very satisfactory. Bill has been very helpful to me. Only, when I spoke to him about the drainage, he said he was gonna use the drainage that was already there. I had one from my old system through my cellar wall. But I would like it if when it went outside, it was a little further away from my foundation because it’s about two to three feet away from my bulkhead, and all that discharge is gonna cause havoc with my bulkhead sooner or later. It’s gonna start precipitating. Other than that, my water is very soft.

Kinetico was recommended by a water filtration company in town and I had the water filtration system installed. Since then, the high manganese sediment and the hard water are gone.

Kinetico’s system was a water-wheel based kind and I liked that. Setting up an appointment with them was a piece of cake. I called and they sent out a representative. He came out, tested our water and went over what we needed. He gave us some options and we went with probably the most complete package we needed to get everything. They scheduled it out and in a matter of four weeks, they came out and put it all in. I haven't had any issues with it since.

Our water had high rust content and with my knowledge of the brand, I decided to get a Kinetico system. The installation took one day. I’ve had it for about a year and a half and it has been working so well. The system works as advertised and I couldn't be happier with Kinetico.

We had a water filtration system where we lived before, so we put one in from Kinetico when we moved. My wife took care of the appointment for installation and everything went fine.

We had several people come out and give us bids on different things and Kinetico was the one that we started on. It was more expensive but the way they described it made us think that it would be a better system for us. Our water is very hard here and we have also lots of highly chlorinated water, so I got a dechlorinator and a water softening system. The hard water seems to be controlled and it seems to be working well.

We built a well and the water was not very good. I got a referral for Kinetico and decided to use them. The customer service was good. I had a high iron issue and the system took care of that. I like that it has a self-timer and you don’t have to set it to backwash it.

We recently went with the newer model, but we’ve had a water softener the last 15 years. We like Kinetico, but we have terrible water and our water is still terrible even with it. Our hair, skin and clothes were awful. It’s still not great but it's definitely better.

Our Kinetico system was in the house when we bought it and recently, we upgraded the drinking water. We were very familiar with our water before we moved here, so we wanted it for drinking as well as for our refrigerator for drinking and ice cubes. We also added some mineral back in and the softener is working fine. They need to come out and check the iron one, too. I called them to do that a long time ago, but we'll get it. Other than that, their reps were wonderful and very personable. They were always so clean, too. They thought they had to take their shoes off all the time and I told them that they didn’t have to in our house but they still did it. Plus, they were very well-educated, they knew what they were talking about, and they were quick.

I have the one in the basement and then I have the upstairs one for the water 'cause where I live, it's very hard water. The people that works for them are very nice.

When my 35-year-old water softener went bad, the plumber I typically use offered Kinetico. It was easily available and I went with it. It’s the same system that I had before, but everything was new. The tub that you put the softener salt in is a little bigger and the pressure tanks are a little bit smaller but higher pressure. The filter housings accommodate two filters rather than one and the time in between changing the filters is a little longer. The filters get filled with rust because the lines underground are all steel.

When we put in a new water system, we decided to get the water softener with it. We've had Kinetico for forever and I have had no trouble with the system. I'm very happy with it.

We read about all these water toxins and fluoride is one of those toxins I wanted to get rid of. With Kinetico, there are no electronics involved, less could wrong with it and it's better quality water. The rep was really knowledgeable and gave me what I needed. He tested the water here and said that the water softener I have is good enough. So, he wasn't pushing this product on me as far as being able to get the sale. He was not unethical. I got the water filter and it's been really good. The filtered water is all I drink and cook with. I like the idea that they hooked it to the refrigerator so that the ice is filtered too. You can see the difference in the ice cubes. Before the filtration, the ice cube was salty and with the Kinetico water, the ice cube is clear.

Kinetico is pretty much maintenance-free. Do the yearly thing on it and you’re usually good to go. Customer service is excellent. They show up when they say they're gonna show up, do what they're gonna do and the quality is great.

I've had experience with Kinetico for six years. I used them previously when I lived in a different house and then, we bought it last year. We have the water softener and the reverse osmosis. I didn't have the reverse osmosis before. I just got it in our house now. We were having hard water. Also, one of our friends always carries bottled water. She wouldn't drink any town water. So I thought, I would just go ahead and get that reverse osmosis, which actually turned out good because when we had flooding in the area this summer, the nitrate count was too high and you had to boil your water. But I didn't have to boil our water because it filters all of it. The reverse osmosis worked out great for us.

Kinetico has such a good reputation and we have their system for a little over a year now. The rep that came out did a good job and explained everything quite well. He also tested the water for me, explained exactly what I was gonna need as far as cleaning up my water, conditioning my water, and what would be needed for the rust control as well. Before I got Kinetico, my own water conditioner was not working for a long time, so I had extremely hard water. But after I got Kinetico installed, it didn't take any time to notice that there was a huge difference over having soft water again. Their installation team did really well, too. They did not leave a mess, cleaned up after themselves, and were in and out without any bother. I almost didn't even know they were there.

We’ve used Kinetico for 35 years now. We had hard water and knew we needed a device like that. When I heard about it, I thought, “That'd be the one for us.” We've had different units over the years and our water has been cleaner and everything has been working better. We've been very pleased with them. We’ve been with the same people for all those years and they’ve treated us well. We get the service when we need it and when we need help, upgrading or servicing, they are right there for us.

I have two homes and two water softeners. I had a different water softener brand here years ago, and I was using so much more salt than the Kinetico I had at the other home. So I switched. And then November last year, I brought in a water sample to the store to check and make sure the water was soft. The rep proclaimed the water as soft.

We had a concern with rust and a friend of ours recommended Kinetico. They had one and they really liked it. Also, it doesn’t run on power so I don’t need to have electricity to do it. When they installed the system, they showed me how to change filters out and get the rock salt in there. They also made sure that I knew what kind of rock salt to use. They were great to work with. They answered all my questions and if I had any concerns, they helped. I’ve had my Kinetico for over a year and everything is running great. We love it. I’m not having to buy special stuff to clean out the toilets and the shower to get the rust off the walls anymore. I can tell when the filter’s getting pretty full because we start getting a little bit of rust in the toilet. Once I change that out and clean the toilet, it goes away and stays away. I recommend buying one. They're worth every penny of it.

I saw that the Kinetico office in Ames closed and it would have been nice if have had some communication. I don’t know who to contact now. The salesman told me that they would contact me to let me know when my filters needed to be changed. I don’t remember when that was and I haven’t heard anything from anybody. I got a whole house dechlorinator and the water has no chlorine smell and tastes excellent.

I was having trouble with my water. I went to Kinetico and talked to a rep who suggested we put one of their systems. I didn't argue with him and we did it. Once in a while, I get a little air out of the faucet but most of the time, everything runs fine. It goes along with no trouble. They're real good.

We purchased Kinetico's water softener and the osmosis water for drinking. We were on well water and I wanted a system that was easy to maintain. I had a different system and the salt froze up on me and it ruined the whole system. But with Kinetico, I don’t have to do anything other than add the salt. The reps I spoke with were great. I called them one year and couldn’t do it because I didn’t wanna make payments, so I had to save up for it. I called them the next year and they had all of my stuff, and they said, “We have it all done. We know what you want. Are you sure this is the right system?” I said yes and they came out and installed it. The installation team did everything that was needed to be done and everything turned out great. I like the system and I wouldn’t have anything else.

We had hard water and we got the water softener from Kinetico. After reaching out to them, they responded in a couple of days and the crew that installed it did well. And since we got the product installed, the water is softer.

I bought the unit almost 2 years ago. The unit was working good for the first 10 months with reading of 8,9,11,14. Then suddenly the meter went way over 50. They finally sent someone out and discovered the Membrane filter was bad. This is only 10 months out with a 4 year warranty on this filter. The meter reading since they were always in the high twenties, So we accepted that even though the city water supply was much lower than when we first had it installed. It was 535 originally with the low reading. After it was always in the mid to low 400's, Today the reading is 421. I just changed three filter. Purple, Orange and Silver.

The hardness level of our water was extremely high and there were lots of chlorine put into it to try to knock down some of the adverse chemicals in it. So, I had Kinetico water softener installed at home. The salesman and the installer were great. The system was put in in one day. The whole process was great and I really like it. We've had the system for over a year and a couple of months now. Our water is very soft, so less detergent and less soap for me, which is all-around good.

I’ve had some problems with my Kinetico. At one point in time, a whole lot of salt was getting into the water and it tasted very salty. Someone came out and fixed that. I’m not sure if it’s totally fixed because once in a while, after it refreshes, there still seems to be salt in there. I also had a problem with a blockage. The salt gets slopped up at the bottom, and as a result, I was getting no soft water at all. And I called them on that, but nobody came out and I had to take some of the salt out that was in there and tried to get clear down at the bottom and see what was going on, and it was all caked in there. I’m not 100% happy with it.

We had a 25-year-old water softener and it was not working properly anymore so we replaced it. I happen to know the guy who handles Kinetico in town and he always does a good job. The price was a little steep, but I still did it. It took half a day to set up the system. And now, we’re back to having soft water again.

We love Kinetico. It uses a heck of a lot of salt because our water is really crappy. I wanted to get back with them to see if I can dial it down a little bit, but I'm afraid, if we do, the water won't be as good, but still thumbs up for them. I've had previous water softeners -- Culligan, Morton and kept hearing about how Kinetico was pretty good. It makes well water well. That’s their jingle. And we have a pretty bad well water out here, so I thought I'd give them a try, and I'm glad I did.

We have well water on a rural farm. The water was hard, with a little iron. We purchased the whole Kinetico house system, and the installation went good.

We live in the country and our old softener always had rusty water. My son has Kinetico and setting up the appointment was very easy. The rep was here right when he said he would and did a good job. I'm very happy with the water softener. Now the water is clear as can be.

Kinetico's sales rep was very knowledgeable and informative. We bought a water softening system and two reverse osmosis systems, one for upstairs and one for downstairs. When we bought our house, we decided that we wanted to have that and it has been working really well. We're very satisfied with our products.

The water was pretty hard in our old house so there was always water spots. Our two kids always had really bad eczema, so our pediatrician said that the water softener would help. So we’ve had it then, and we loved it. My parents had Kinetico growing up, so we ended up going with that brand as well. And it was worth paying a little bit more to have the best. We moved in April and paid to have it swapped over here. The installation went really smoothly. When we moved, I called to get everything set up, and the lady said there would be a $100 charge to have it moved. I had no problem with that. But when we moved, they ended up sending me a $468 bill, and the lady said that the $100 was the fee to move but we had to pay for parts. So we were a little taken off that and that kinda sucked, but other than that, it’s been great.

We got lime and rust in the town here, and we wanted to take that away ‘cause we’re always cleaning them. I’d had other softeners and they would always break down, so I went with Kinetico. I got the complete water system and it makes delicious coffee, and our plants and flowers seem to be doing better.

I have hard water here in Iowa. I built a new house, and I didn't want all the water softeners and the sinks and toilets and tubs to get water rust marks on them, so I got a water softener. My plumber that assisted building the house sold water softeners and he put his best water softener in. But I was extremely disappointed. So I started looking around and I found the Kinetico at a tradeshow. After about six months of living in my house, I removed the original water softener and put a Kinetico in, which has been about a full year now and I've been real happy with it. The water quality has been more consistently better. With the old water softener, there were times when it was allowing stuff to get pass it. But Kinetico softener has not have that happen yet.

One of the screws went wrong on the installation about nine months into it. We called and they came out right out, replaced it, no problems. So, they’re good people to work with. We had a lot of iron in our water, and now the water is definitely soft and really nice to take a shower in.

The rep was very knowledgeable and the installers took out the old water softener I had. When we bought this house years ago, the people that owned it had bought a new water softener that was loaded with lead inside, and I could hardly move it. They took that for me too, so it was wonderful. The new system cleans much better, especially laundry. I love it for laundry 'cause the laundry soap suds so well. Clothes are so clean, no residue.

Kinetico claimed to be able to take nitrates out of the water and my water is high in nitrates. Plus, they said the system takes less salt. I used the company out of Owen, Iowa, and the service was good. I had them come back two years ago and serviced it and did a few things. I had a drinking water system in addition to the plain filtration system, and I put a new drinking water system and replaced the old one. I’ve been pleased with the way it was put in, and I’m pleased with their service. My water quality is good. Before, the water might be a little cloudy, but after the system was in, it has been more appealing to the eyes. The water is cleaner.

We had a lot of hard water and iron in it in particular. I asked a plumber who they go to, and Kinetico was what they advised. The Kinetico representative has been fine. And I haven’t had any problems since we’ve put the system in. The water quality is better for washing and bathing, and easier on our sinks and drains. We got soft water now.

The Kinetico rep who came out to help me decide on what system I needed was very knowledgeable. I'm 100% happy with the whole deal.

We've had really good luck with our Kinetico water softener. Our old one went kaput and we updated to a Kinetico. The Kinetico water softener we have now is 20 years old. Their service guys were really good. And Kinetico have the water softness that's pretty good that is right for what our water table is. I would highly recommend it. Kinetico has good products.

Our Kinetico system has been working really well. Kinetico has a good reputation and we got a softener and an iron filter. They put the RO system in, too. Our water wasn’t very good quality, but now I’m getting better water. It’s softer, and it’s clean. It tastes better, and the whole nine yards.

My water was lining up my glasses so I got a water softener from Kinetico. I got online and it looked like they were one of the best ones. So that was what I went with. The guy who set it up was here on time, was very nice and showed me when he connected it to my waterlines and stuff in the basement, which knobs to turn and what to do to shut it off so that I could put a new filter in.

We built two brand-new houses, and we put them in from the get-go in both properties. We had a Kinetico system in Iowa City, and now we have a Kinetico system in Ankeny. I told the builder we wanted to put another Kinetico system in and he set them up with the local vendor here in our area. Everything went smooth and perfect. It’s been a good system for us. It’s low-maintenance and we like their drinking system downstairs.

The two gentlemen who returned on 11/21/19, after our water system was installed about 2 weeks ago, were very efficient and helpful. They checked everything out and fully explained how everything works. They demonstrated how to change the filter, etc. We would recommend the company to our friends and acquaintances.

I got a water softener as we needed to replace our other one, and we liked the fact that Kinetico didn’t hook up to electricity. The representative was very friendly to us, same with the people who came and did the work. They hooked up soft water in my bathroom in the basement for me, which I appreciated. I also noticed that it rejuvenates a lot more often than the other one did.

When I bought a Kinetico water softener for the entire home, the rep was kind, forthcoming, and honest. My previous soft water system quit on me and having a tankless water heater, the soft water is important. It keeps the build-up on the inside of the tankless water heater so that I don’t have to clean it.

We have hard water and we didn’t wanna drink it and all the stuff in it. Someone recommended Kinetico and I took the recommendation. Their reps were okay, but not great. They're pretty immovable, meaning, they're doing their thing. That's probably what they want, but they could be a little more customer service-friendly. We have the Kinetico in the kitchen sinks and I would love to have it throughout the house, but that's a $30,000 ordeal. We're just using it now for the drinking water.

We had hard water in the area and my son had eczema. We then had the RO filter that was the beefier one with chlorine removal feature on it for water softener. The system did not make the eczema completely go away but it definitely helped a lot with going to soft water. The installation was great. We noticed a major difference in the water pressure, however, and so we had to have them come out to adjust the water pressure. They increased the pressure from the house, and that helped a ton. The RO is great. But, in comparison to the water softener we have in the house that we have now, I am not sure how effective the Kinetico water softener was, if it was better than their standard electric water softener. It could be that I have grown grown accustomed to the feel of the soft water. But definitely, customer service has been excellent.

We needed a water system. We got rust and a lot of iron in the water. Our Kinetico softener doesn’t really get it all either, but it’s doing a better job than the one I had before. I wish I could get a system that really worked, but I had never found one yet. I’d like Kinetico to get the rust out. There was a way to get it. The guy that put it in seemed to know what he was doing, but it’s still there. I’m still dealing with rust and I had to put chlorine in there to keep it from smelling. I’d like to be able to solve that problem. I use a way lot less salt with Kinetico, but it still hasn’t solved the rust problem. It was an improvement, but it’s not 100%. And if they'd get something better, I’d be interested.

My girlfriend looked Kinetico up and she liked the product. We've had hard water and we got a water softener and a purifier as well. Working with the people at Kinetico was pretty easy. We just had the consult appointment, and the sales called, and they came out. We set up an appointment, and they came out and put the stuff in. Since using our Kinetico, I've noticed it's more clear when I pour a glass of water. I used to have like white stuff and chunks in my water.

We got the big water softener and then we got the reverse osmosis from Kinetico Water Systems. It’s been with our family since I can remember. Their rep, Manny, was awesome. He was very knowledgeable and really pleasant to work with. He was friendly and professional too. The installation guy was cool. We had all the supplies already and we just needed it piped in. He gave me his honest opinion, “I don’t really think that you need this setup, but we can get extras if you need to do it later on.” Since then, I noticed the soft water feel in our shower and the drinking water has been good.

I've used Kinetico Water System for 15 or 20 years and I'm happy with them. They have provided the filtered water and I've had very few problems. Whenever I've had a problem, they've been very prompt in taking care of it. They came out, brought new equipment or fixed whatever the problem was.

I’ve had my Kinetico system for over 20-plus years. It is a low salt-use product and it doesn't require power for use. With it, the water is soft water and feels different than normal water, but we like it. Their installer couldn't be any more pleasant. He is very knowledgeable. He knows what he is talking about, knows the system, and knows what it takes. It was a very good experience. I highly recommend Kinetico's system.

We got a water softener from Kinetico. We didn’t have one in our house that we moved into. And the water here is really hard and with really high chlorine, and the previous owners just had never put one in. So, we needed one. Kinetico's sales guy was really nice and great. He was very helpful. We really liked him, and we felt that their system was the most efficient one for what we needed. We also had great interaction with the installation team. They were very clean, very quick, they explained everything, and gave us a tutorial. We like Kinetico. We’re happy with it.

I saw Kinetico at a home show and talked to the guy there. I liked what he had to say about the system and decided to use them. Purchasing was easy and simple. There were no hurdles to climb. The guy who installed it took about four hours. It's still working and there have been issues.

My mom had Kinetico in her house so I know how they work. We have hard water here in our area so we got one too and I’m very satisfied with the unit. It’s got a filter in it and they’ve taken care of the hard water. Their customer service team has done very good. They told me that the system does other things, but those weren’t my concerns. I have absolutely no idea about clothes getting cleaned. I just know that you can feel the soft water when you shower. So far, they’ve handled everything we’ve asked them to do. The thing that’s good about Kinetico is the power involved. And it only uses the amount of water you use to recycle. So, it won’t recycle unless you use the water. And that’s what I liked about it.

The customer service at Kinetico was excellent. They came out and answered the questions. I had looked at one other system and as I pointed on this to where I wanted it, right off the bat they said, "Well, that'll cost you extra, and it'll be this and this and this." And when I brought up that same situation with the Kinetico rep, he said, "Let's go ahead and see what you're really talking about, and let's see what it is that you really want." And on that basis there, they said, "Yes, we can do it. There's no extra cost." So, the way they approached it, the people that came out here were very knowledgeable. And it was not a sales job, it was more of a matter of very nice questions, answers, and the product.

My dad has Kinetico and he was happy with it, so I went with them. The salesman came out and looked at our house. He told us everything we would need. He showed up on time, and everything went well. The installation took about a half a day. They scheduled me out a couple weeks, which was a little bit longer than I thought it should be. Then the system leaked so the installer had to come back. It took him a little bit of time to come back, but he was able to finish the job about two days later. We moved from down the street where we didn’t have a soft water, and, in using the system, there was a significant difference there. Overall, experience was pretty good.

I liked Kinetico's price and efficiency. I went with them for my water system and the rep whom I worked with, Steve, was very friendly and knowledgeable. He was easy to work with. The installation went well and things have been going great so far with my system.

We moved into a house that already had a system in it. Along the way, we had some trouble with it because it was old. It could’ve been repaired, but it would’ve been quite expensive, so the logical thing was to get a new one. Because the local guys had serviced us well for 10 years with the older one, we decided when it was time to get a new one that we would use them. The guy brought in the new unit and took out the old one. He installed the new system in an hour. It was really quick. Kinetico does a great job and I’d recommend them to anybody.

I bought two Kinetico products in the last year. We just bought two houses, and we put new ones in both of them. And the systems have done a good job for us. The quality has been really good. We've also had very good interactions with their reps and the installation was fine both times.

We have a lot of hard water in our house and it is showing up in the dishwasher, faucets and appliances. Setting up an appointment with Kinetico was pretty easy and their rep was a good and friendly guy. The free water test seems pretty straightforward and the results were what we expected. The installers were pretty friendly and they seemed efficient on getting the job done. They also told me how to use the system. Since having the Kinetico water softener, we have less dry skin in the shower and we no longer have to use the Rinse Aid in the dishwasher. It was a definite improvement. It’s a very efficient water softener. It does a great job and it doesn't really have to do a whole lot maintenance-wise.

We've had water softeners in the past and had a Kinetico about 10 years ago. We recently moved and found this house didn’t have a water softener. The Kinetico's low maintenance made us go back to them. All I gotta do is put salt in it and I can forget about it. I don’t worry about programming or scheduling it. Moreover, things clean easier with it. I don't have to clean the tub as often and everything is more sudsy and bubbly.

As a truck driver I used to go by Kinetico's ad every day. And one day, I just decided to give it a call and see what they had for that. I didn't set up an appointment. I just stopped to buy one one day, and they showed me the systems that they had and they gave me to the taste of water and I liked it. I bought the reverse osmosis or the water filtration system. It’s just for the drinking water, but I’ve been wanting to get that water softener too, but I gotta wait a little bit. At the beginning, it was a lot of money for the system, but with the years I know it’s gonna pay off. I used to make a trip to the store every other week to buy the bottled waters. And now, I don’t have to do that. Our Kinetico system has been working good.

We’ve used the Kinetico water softener for many years and it has been working great. They’ve always had great service. Before we moved out of our last home and into our new home, we did an update. And now that we're in our new home, we got one that's a little better. The system is mechanical rather than a system that goes on some kinda timer. It works based on demand and with the way it is designed, it will keep up with a high capacity demand, which is two positive features in the way it functions. With it, the water is softer.

When my mother-in-law came to visit, she was disgusted by my water and gave me a Kinetico as a present. The person in my location is getting kinda old for it. He had a lot of issues, like lifting things and scratching the granite. He’s been in the job so long and he really cares, which made up for it. Plus, he was really nice. However, I have a continuous leak from the water connection in the basement. He came out the same day and tried to tighten it up. It reoccurred the next time I checked though. The fitting is either not tight enough or it is stripped. Otherwise, I'm loving my Kinetico.

I was in an area with extremely hard water and I didn't wanna ruin my brand new appliances. I bought a water softener from Kinetico. I entered my name and information on their website asking for additional information and I was contacted by a local sales rep. The installation experience was seamless. I just marked a spot on the floor in the utility room and said, "I want it here." They showed up while I was at work and installed it right where I wanted it, and everything works just fine. I have referred one of my neighbors to the sales rep that I worked with.

I needed a water system, and my Kinetico water system seems great. I don’t get that white film anymore. It’s soft water. It’s not hard water. So, it takes a little bit to get cleaned up. But everything is great. I appreciate it.

I bought the property 11 years ago and the Kinetico system was already in there when I purchased it. Two years ago there was a problem with it and it developed a leak. Superior Water & Air came over and they ended up talking me into updating it with a better system. Now it’s pretty much maintenance-free and I haven’t had any issues with it.

Our water softener broke. Setting up an appointment with Kinetico was great. They were very easy-going. We purchased a water softener and it came in quickly, and it has worked great. I would tell my friends that Kinetico works great for us.

My previous system was a Kinetico, and I replaced it with a newer version. The replacement was on time and easily scheduled. They showed up on time as well, and it wasn’t a problem. Overall, good experience.

I’ve known about Kinetico for years. We just built a new home and we needed a system. And so, I got a hold of Kinetico and ended up buying one of their systems. Their customer service reps were superstars. I got the system installed, and the sale was pleasant and wasn’t pushy. I ended up buying a couple extra things to make sure I had a complete system. And so, the whole experience was great.

We had a Kinetico system about 40 years ago and we had a positive experience. Now that we've got another home, and needed soft water, we decided to go with them. With the Kinetico, I do not have to haul the bags downstairs and fill it as many times as I used to have when I had the previous types of water softeners as far as the salt goes.

I have well water and it has a lot of minerals. When I was at a county fair, Kinetico had a booth there. I went over and talked to the gentleman and somebody came out to the house and hooked up the water softener system. The rep who came out was very good. He did his job and he wasn't very long. My water smell less now. There was a sulfur smell, but I don't smell it anymore. Kinetico is a good system. I'm pleased with it.

We looked for water systems on the internet. Kinetico was the strongest and closest, and we purchased their water filtration system, the reverse osmosis for drinking water. I have a large home and the water pressure that's at my house is insufficient, so I asked for booster pump. To date, I'm still dealing with them on that. I'm not happy with their service. They're not very good. I have a home up north, so I'm not here all the time. I'm still trying to deal with them from the distance and setting up appointments, and getting the same service person hasn't been easy. They send out different person every time. It seems like they have never installed a booster pump before. It ended up failing a couple of months ago, with water pouring everywhere. They sent somebody over with the pump, but it was not installed before while I wasn't here.

Kinetico is great. The previous water softener system that I had stopped working, so I had it looked at. And unfortunately, it could not be repaired. It was too cost-prohibitive. So, I called a friend of mine who owns a local business in our area that installs water softeners. The salesman, Mike, came over and checked our old system to see whether it was working or not. And he was talking about the grains of hardness that we had in our water and then he talked to me about what the new system would provide us. He was great. The techs that came in to install the system wore booties so they did not tracked any dirt through my house. They were professional. They showed up on time. They cleaned up their mess when they removed the old system. And they installed the new one, and it’s been great. It’s been working ever since, and I haven't had any issues.

The water was tested initially before we moved into the house. It was a little hard so we wanted to make sure it was not like that at all. We bought a Kinetico PS 1054 pump from a water filtration company here. I told them once to come to test but they never came. The product's pretty good, otherwise.

I like to have filtered drinking water. I’ve had reverse osmosis filters before and I think it’s similar to Kinetico. They removed a lot of bad stuff which is good. The vendor that I use from the water filtration company comes when things needed replacement like filters. Overall, I’m very satisfied.

We have a well and we had an issue with hardness in our water. When we were at the Dutchess County Fair, a company called Water Source had a booth set up. We started engaging them in conversation about the hard water, and he led me from there. The company that we dealt with was very good and their reps were knowledgeable and trustworthy. They were very accommodating and very informative too, and they weren't pushy at all. The man came out and tested our drinking water, and we decided to go with the Kinetco water filtration system for all of our water. We have a faucet in our sink and it also connects to our water and ice maker for our refrigerator. The installation team was fine. We showed them where the basement was and what needed to be hooked up. We used to buy bottled water all the time and now we don't. All of our drinking and cooking water is now filtered, as well as our ice cubes, laundry and showers.

There was a Culligan inside the house. And the Culligan person came and they gave me a really bad deal. So, I went and researched which system was the best, and it came out that the Kinetico was the best one. The company that came and installed it did a water test before. The installation was good. They came and installed it within two hours. Kinetico had a really good warranty and something about the ease of maintenance. There's no electricity usage. Basically, you set it and forget it kinda. I got the system as a continuation of having soft water.

Our water in the area that we're in is very hard. The hardness level is high and it's highly chlorinated. I was buying bottled water and cooking with it and drinking it. And I would never shower here in the house, there was a second home at the time. I felt so strongly about putting in a water treatment system. I was doing some research online and saw that Kinetico is working with the system that has no electrical components, the way that it works. That and with testimonials, I thought it was very high in product. It was a little pricey compared to some of the other products out there but I felt like it was a good long-term investment and we could buy it outright without any problem.

Going back years, we had a Culligan system and between the pipes rattling and the timer and everything else, we didn't like the system. So I talked to one of my friends in the biology department at school whose husband is a contractor and big builder and she said that he only uses Kinetico in his homes. We tried it and we have been satisfied ever since. We had them many years ago at a home on First Avenue up until the time we lost it in the flood.

We're health-conscious. So, we worry about additives and the PH of the water and about impurities in the water system and the drinking water. So, we're in tune with the issues of trying to get the most healthful environment that we can get. I have a relative who has a Kinetico system in her house. Setting up our appointment with Kinetico was ideal. They came and tested the water before they put in the system. We got a filtration system and since then, the drinking water tastes different, tastes better, and we're comfortable with it because we assume that all the other good stuff is happening too. I just wish I knew somebody out in rural Pennsylvania, where my summerhouse is, who handled the Kinetico system.

I bought a home, and a Kinetico system was already installed here. They've updated the system. They serviced the system, and they added an additional water filter system at the sink. Before, our water was really not drinkable and now, it is. There were no issues setting up appointments with Kinetico. They sent someone out pretty much right away. The only thing is that they offered to deliver bags of salt to you without informing you that their markup on the salt is like 400%, which I figured out the hard way. They should be transparent about what the markup is on the salt. Kinetico is not cheap, but for us, we're on well water, we have to have a system like this, and they seem to be good providers, too.

When we moved into the house, it had an older system and it was leaking and should have been replaced before we bought the house. And so, we called the people that had put the prior system in and they suggested Kinetico. We had one issue, but they came out for it. In one of the two tanks, the top piece wasn't something that they put together. It sprung a leak sometime in the last four months. They came out and swapped it out, and it's been fine since then. They said it felt like it was a manufacturing defect, but they had never seen that happen before. So, they were gonna reach out to Kinetico and deal with that, so we didn't have to have any kind of interaction. Also, because of the softener, there's so much salt in the water and we don't normally drink it. We are gonna have to get them to deal with some of that salt. Everything else has been perfectly fine.

I have been a long time leasee of their water softener. Roughly 6 months ago their system failed and over a period of time caused substantial damage to my home. My built in refrigerator failed, my plumbing completely clogged to the point that the water ran at a trickle, my water usage increased dynamically. I had to hire a professional to search for leaks. When I finally figured out it was the water softener I contacted them. Their first reaction was that I had not paid the bill for the lease which was incorrect. I had to fight with them to service the water softener. It took several visits to get my water functioning properly and my pool cleared out. I found out that they were supposed to service the water softener yearly but I can't remember anyone coming over the past years. They also agreed to compensated my for my losses. To be frank they have been avoiding me. Don't use them.

We had bad chlorine smell in the water, and a buddy of mine had Kinetico so we called them up. They set it up and the guy showed up the next day. He explained the way other systems work and it was a no-brainer. We trusted them and it made sense. The whole process was simple and easy. Also, the installers were very professional. They were in and out right after lunch. We were very happy with it. Now the chlorine is gone and the showers are beautiful. The coffee tastes incredible. The laundry’s awesome. Everything that the guy said was gonna happen happened and beyond. His explanation was awesome and we were very pleased.

The system that was in the house was old, so I gave my local guy a call and he came over and did an inspection. It was under their recommendation that I changed it, so I purchased the Kinetico water softener with the dual cylinders. Everything went fine and the installers were very good. I would recommend them.

I used to have a water softener but it quit on me. Then, I had the water tested and the guy said I really didn’t need a water softener. However, after a while, I saw a little buildup in the showers and so on, so I figured it would be better to have it. My water’s very good except it’s hard, so I decided to buy a new one. I was in Home Depot and they had these cups sitting there for water softeners. I sent it in and somebody tested my water.

I wanted clean water in my house. Setting up an appointment with Kinetico was perfect. I took advantage of their free water test, and I thought that that was was kind of weak. The rep came in and dipped the stick in my water. There's a lot of chlorine, and I was hoping for something a little bit more robust. There wasn't anything like metals or what was actually in the water. I thought they were gonna take something and run it in a lab, but it was none of that. Other than that, the installation guy was super nice and very knowledgeable.

I was doing some research online on water softeners and came across Kinetico. We got the whole-house water softener because we had hard water with high iron content. I like the reduced amount of salt that was used compared to other systems. I also like that there's no electric required to run it, and the pretty much maintenance-free hands-off usage of it. Everything has been operating as advertised. I’m very happy thus far with the system and the water quality. It’s been a good purchase.

I had the pipes broke two weeks. It looked like our water was hard. People were saying that if I installed one of these systems, it would help with that. And since I installed Kinetico, no more pipes were broken. So, I'm happy. We got Kinetico for the whole house. I like Kinetico. They're very nice and helpful. I appreciate them and I'll definitely recommend them.

I got Kinetico's water softener and the reverse-osmosis. Setting up an appointment with them was very good. It took them a couple of hours to install it and so far, everything has been good. It's too expensive but my mom says the water tastes much better.

Everything is perfect with my Kinetico. I’ve had the system before. Their people totally worked around my schedule for the appointment and they tested my water, even though I didn't really need the test because I already knew that my water was terrible. I’ve called them for replacement filters, and they got those right out for me.

I heard about Kinetico through Scottsdale Plumbing in Gardnerville who did all my excavation. Our interactions were very good. It is a really great system. The tech was very good, so everything went well.

Kinetico is awesome. It’s made in the USA, and it has a 10-year warranty. We have hard water and chlorine. I purchased the Q850 OD which is the best and with the best warranty. And now, there's less scale buildup and no chlorine. I had someone come out to do a water test and it was informative. The installation went good.

I purchased the Kinetico water softener as I needed a new one, and setting up the appointment was very easy and quick. They recently contacted me about a potential service call just to check up, and I said I was good. They're gonna call me again in six months, so I'm happy. Now the water is perfectly done and it's great. When I'm in the shower, I notice the difference.

James wanted a water softener for the sink and liked Kinetico, which was why we got it. The installation team seemed very nice, but when they installed it, they came back about three times. It just kept leaking and leaking. When the whole thing went out on the bottom, it was not covered and we had to pay for a whole new water softener. We're still happy with the experience though.

I live in a place where there’s a lot of buildings and my water was terrible. With the Kinetico system now put in, the water is great. I have good water to drink.

We’ve been thinking about water systems for a while, and then it just happened that a representative from Kinetico was at Home Depot and we got approached. The representative came out and did some testing and when we found out what stuff was in the water, we went ahead and decided to do it. The rep was good and explained everything very well such as what’s in the water and what should be taken out by using the filtration system, so we went ahead and did that.

Kinetico is kinda odd. I think I’m having problems with it. On my kitchen sink, I don’t feel any soft water. But on my bathrooms, there are.

We needed a water softening system, and when we were at Home Depot, we ran into Kinetico's display and salesperson. We then set up an appointment there. The gentleman that came out was a really great guy and I liked what he said right away. He also gave us the water test. However, the salt doesn't seem to be going down like we thought. I ended up taking all the salt out and redoing salt, and it still doesn't look like it’s going down.

Kinetico was recommended by the pool manufacturers here in Las Vegas. We did the free water test at the beginning. Their representative was very informative and very cheerful. He answered all our questions and showed us a couple experiments which was to our delight. We got their newest version for the whole house, including a drinking water station. The installation team was very good. They were very professional and were in and out very, very quickly. Our water has much better quality since then.

When I moved to Nevada, everybody said that the water was hard and I needed a water system. So, I had a Kinetico system installed almost two years ago when I bought the house. Setting up an appointment with them was very easy and everybody did great. The installation team was also excellent. Everything has been going great and I would recommend them.

We purchased the house in 2017 and it already had a Kinetico system installed. It needed some stuff done and people came in, and then we upgraded it. It’s a water filtration system and it’s hooked up to my fridge also. The reps were very professional and cordial. They worked with me very well on setting up an appointment. The installation team took about two hours putting the system in and they were excellent.

Kinetico was the best water system ever. It was the Cadillac at the time. Their reps were very professional and very responsive. We needed to get a regulator for the water system, because the pressure was too high in the house. That was not a cheap item, but they pointed out that that was a very strong recommendation. So, when we purchased it, they were scheduled to come annually. They reached out to me on an annual basis to set up an appointment for them to come. Over a period of time, there were some parts that have to be replaced and their rep let us know what needed to be done. At this point, I don’t have a Kinetico water softener anymore because I sold that house.

If you’ve ever been to Las Vegas and you let a glass of water dry out, you will find a residue at the bottom. So I purchased the entire water filtration system to include the reverse osmosis unit. My son had it when he was living in Arizona. The reps from Kinetico came out and explained the whole system. We arranged a date and the installer came out. He was very knowledgeable and it was a very pleasant experience. This was an excellent job. It was very clean and very well-installed.

Since I got my Kinetico water softener, there has been a major difference in my water. I had hard water and decided to get the system because the Kinetico rep was great and she explained everything the right way when she came to my house. I was impressed with her knowledge and the time that she has been with the company. It gave me more like a safe way to go with them because I had three other companies and they were just pure salesman. The installation was super quick too.

My neighbor was happy with their Kinetico, so I decided to also go with it. The original guy that came out was very nice and they did a free water test. They were the third water softening company I interviewed and they had the best price. Plus they had a product that did not need electricity to work. The only thing was, I have cameras set up in my house because of my dogs and I saw the installer open a door that he didn't need to open. He looked in a room that he had no business looking in, but he didn't go in.

My aunt had a water softener filtration system when I lived with her and I really liked it. She had Kinetico installed in her home and we went with them too. It was very easy to have somebody come out to do the water test as well as have our appointment scheduled. Our rep was great as far as getting an appointment scheduled and it seemed to happen within a very fast time frame. It was a very easy setup.

I had a new development, and Kinetico left a brochure on the door. Their salesperson, Sandy, seemed like a really nice person, and I went with her because of the way she talked and the knowledge she had over the system itself. Her husband was really good too. I got a water softener, and another person came in and did the installation. He gave me some tips on how to keep everything running smoothly. He was good too. Since then, the water has been absolutely different. Las Vegas’ water is really hard, but when you take a shower now, it’s like taking a shower in lotion. It feels pretty good. So, it makes a difference as far as your body and how you feel once you come out.

We've had very good experience with Kinetico. Their salesman was very professional and he explained everything. We were impressed with his knowledge of what the system does and how it works, and he gave us a lot of statistics. The installation went well too. We were very satisfied. We were having some real problems, but we now have noticed a difference in the quality of our water having the system in the whole house. They also followed up in three months. It's all very good.

I wanted to do something for the whole home water rather than just the drinking water. We went with Kinetico and so far, it’s been good. We have their water softener and we also have the reverse osmosis for drinking water. Everything was good with their rep and the installation went good too.

The company that installs Kinetico is right at the end of the street, which is convenient. I got the system for a new house, and they did the installation in one day. However, I have a concern that the water smells. I called them and they said, “It’s a rod that’s inside your water heater.” I bought the rod and it didn't smell for two to three months, but then it did the last two to three months. It still stinks right now. I've never had that problem before.

We lived in California and we had Kinetico. A friend of mine had it here and we just said we were gonna go for it. Their rep seemed like he knew what he was talking about. We got the system with three tanks and we also have the water drinking system. The installation team was also good. They were clean. We had a granite countertop and an iron sink. The guy said, "They're gonna be mad 'cause I went through another drill trying to drill through this." But I told him that he had to do it and he got it done.

Kiddo was complaining about her skin being dry and itchy so I bought a water softener from Kinetico. I got the softener P51040 and I was happy. The sales rep did a great job and wasn’t too pushy on the system. He answered most questions and did a demo as needed. They did a water test that took about 45 minutes and it went pretty well. They had to redo a pipe going through the wall during installation, but it went fast and smoothly. And since we had the system installed, my child hasn’t complained about the water.

I purchased two systems from Kinetico. I went with them due to the research that I did and the people in the area recommending it. My experience in setting up an appointment couldn't have been easier. It was quick. The rep came out, and he followed up afterwards when I thought there was a problem. The installation team showed up when they said they were going to. It was clean, and then they were gone, and I didn't have any issues. They also explained the system to me in detail. They knocked me with brochures and how it worked and how the treatment works in the whole house, the RO, and the differences. It's been 90 days since I've been using the system, and the silica has been very manageable. The system doesn't remove it, but it changed the chemical compound so I can clean it off, and it's totally worth every dollar.

I purchased a house that has a well. I wasn't told it had a well until the day I closed on it. The well had not been used for five years. So it was stagnated and completely unusable. I had to start calling people and getting prices to put in something to rectify that, and Kinetico's price was less. They made the appointment for a few days later. And a man came out and tested the water, and gave me his spiel and presentation. I signed the contract and made the payment. The installation process was done in a day. They did a lot of work. They had to put in a lot of plumbing and things like that to make it work. And since I got Kinetico my water’s cleaner than it used to be. As a matter of fact, I was gonna call them and see if there’s an adjustment I can make because the water is too soft.

With the high-calcium stuff that was building up all over my appliances, I looked into water treatment systems and had one company come out. However, the rep wouldn't talk to me unless my spouse was there, which made it seem like I was not capable of making any decision. He showed up at the house for five minutes and kind of told me it was a waste of time unless my spouse was there and so he rolled out. I immediately went to Home Depot and they had Kinetico. I talked to Kinetico. The rep told me about a trial period, among other things, and how they prefer if both people are there just so there's less dickering and they get the same story. Still, he explained everything to me and I signed up for the system.

I enjoy having my Kinetico. I've had it before, and then I got it for my new house. I got the water drinking station and then the one that goes in the garage. Everything has been good. I recommend them.

I'm living on a well system and I had sulfur and hard water problems. Kinetico is right down the street from me, so I went with them. The rep I spoke with was top-notch and then the installation was very good. I've had them for around six months now. I, however, got to call the local dealership that installed my system. It appears that there is a leak that is bleeding down into my pressure tank. Other than that, the system seems to be going pretty good.

I should never have used Kinetico. In the first place, mine had to go outside, which, every time they come to make repairs the first thing out of their mouth is "It's OUTSIDE". I wish the guy that sold it to me had made that big of a deal out of having to put it outside! But, recently is what really upset me. They take credit cards and this fix was $800.00. My ID Theft informed me with an alert the very next day of a breach with the email account that Kinetico had for me. I told the man that the email account was no longer valid and I thought he changed it, but, I still had to call the office to change the email account just to get a receipt because it evidently went to the deleted account.

I got a water softener, a pre-filter, a RO system, a new pressure tank in the well, a new hot water heater, and the drinking water product from Kinetico. I got estimates and listened to the sales pitch and process and everything they had from about three different companies, and Kinetico was the one that I chose because of the quality of the equipment. And also, they packaged other things for me that I needed done, and they were gonna do it. I was gonna have some electrical work done and some plumbing work done just in preparation for these other guys to come in. So, they would take care of some of those other things.

I’ve been very satisfied with the minimal maintenance needed with the Kinetico system. The water is satisfactory too. A number of years ago, I heard of Kinetico at a home improvement show. I researched it a little bit and I found that it was a demand-type situation. That appealed to me more than an automatic-regeneration-type situation. Everything went smoothly during the installation. I have a whole house system and I have an outlet at the half-lavatory that I use and also at the kitchen sink. Occasionally, I can tell that there has been a generation because the water in the shower seems to be softer. I opt to use Kinetico for the whole house primarily for the shower reason.

I live in James City County which is noted for its very poor water quality. It has lots and lots of sulfur, and I was concerned about my family’s health. We then purchased a Sulfur Guard Backwashing Filter from Kinetico. The installation was excellent. Today, I’m going to change the filter because it has to be changed once a year. Overall, I like the water system a lot.

We're on a well system, and because of the strong smell and taste of the water, I researched about water treatment systems. I looked up Kinetico on the internet, and setting up an appointment with them went well. They were professional and friendly. They tested the water and it was definitely bad. But since having the system installed, the smell and the taste are gone. It made a big difference. I would recommend it to people on the well system that have the same problem.

Way to go to have soft water!! Dave ** installed a water conditioner for us in our basement and he did a beautiful job!!! It works!!!! So now I don't have to clean where the water comes in behind the wash machine. That was such a pain. Not anymore. We don't have the hard water spots anymore in our sinks etc. It really is fantastic to have a Martin Water Softener!! Then Harold ** stopped in 2 mo. as a courtesy check up and showed me how to change the filter and add salt, it is very doable for anyone to do... Harold did a smooth presentation and did it for me!! Good JOB Harold **!!! Martin is the way to go cuz they are good to their word, and they do a thorough Job..

I moved back here in March of ’18, and I’ve always had a water system for drinking. I got the K5 Drinking Water Station from Kinetico and Paul installed it, and he's a nice guy. He also came out to service it for maintenance. He's really personable and seems to really know what he’s doing, and it has worked out very well. I have three cats, and I had been giving them filtered water that I thought was good for them. I thought, “Well, let me give them water out of the faucet too just to make sure they have plenty,” so I did. A couple of them prefer the water coming out of the faucet than they do the Kinetico water, which is very interesting. Somebody mentioned that it’s because the water coming out of the faucet has a smell. But I love Kinetico.

After doing a Google search for water purification systems, I found Kinetico and went for their water softener and reverse osmosis system. Everything went really well when we set up the appointment and the guy that we dealt with was really helpful. He went over everything and was very thorough. The installation went fine, too, though I wish I could have the system put in a different area - in my garage. I got a brand new home and they couldn't cut out the drywall to get into the water system. The layout of my garage had the hot water tank and there's a large space, probably 4-feet by 4-feet or 3-feet, and normally that's where the builder puts the system. And I really wanted it there, but they said they gotta go by where the water line comes in the house. Even though there was no drywall and all the pipes are exposed, they didn't wanna do it.

Kinetico is pretty much non-electric except for to pump and all of the parts are sold in Home Depot. It was easy to set up an appointment with their rep and they did a good job during installation. They made it as compact as they could. They fit everything in. And when it came to my pump and my tank, they tested to make sure they could still use it and left that in.

The water where I live in Las Vegas is pretty bad, which led me to research water treatment systems and Kinetico was one of the four choices here in town. It wasn't the cheapest by any means, but I went with them. Setting up my appointment was very good and then, they did the water test when the salesperson came out. They were fast and very efficient. They brought the stuff in, set it up and they were here for only 45 minutes tops. We've had our three-tank system for about a year now and the water is soft. We get good drinking water.

There were softener issues, taste issues and hardening issues in our other house. The crew from Kinetico came over and they did the work, and everything was fine. The only thing that I didn't like was how they put it where the washroom is. They put it in the middle of the floor rather than up against the wall like I had hoped they would have. It's common sense to not put it there. They were putting it in a washroom, so put it up against the wall so that everything else is accessible. They told me that they would have somebody come over and look at it, and if they thought it was fine, then they would just leave it alone. That’s what happened, and I didn't even bother to go into any other issues with them. Everything is clean and everything smells good, so as far as everything else, I was completely satisfied.

All the faucets in my old house eventually leaked and needed to be replaced. I didn't want that to happen when I bought a new house so I looked into water systems. I went with Kinetico and got the top of the line, floor cylinder one. The Kinetico reps were friendly and setting up my appointment with them went well. They did a free water test before they installed the product, and then the installation was quick. They did a good job. They did it as simple as possible for them. And then I had some papers that needed to be put back in, as the paper guy didn't do a good job, but everybody else seemed to do a decent job on it.

We had a Kinetico installed in July 2018 and could see a lot of difference. The water is very soft, which is definitely a plus. You feel like it’s nice water, but I can’t see any other improvement. It’s not doing whatever they promised us. Before, after washing the dishes, there were a lot of stains, and you see the same thing now. It’s not completely gone. We also had a problem. The system was making a lot of weird noises. And from the garage, you could hear that noise up to the second floor. Kinetico tried to fix it, but after a while, it did the same thing. We called them back and they finally decided to change it to a new product. Now we have little noise. And the guy who came was also very professional.

We got the whole house water filtration system from Kinetico. We researched it, and the house already had a Kinetico water softener in it. Their reps were, pleasant, courteous, friendly and there was no negative remembrance of the experience. They set the appointment and got here on time. They installed the system without any problem, and did good work.

The system I had didn't work. I was getting fuel one day, and Mike from Kinetico pulled up to get some gas, and I told him, "I see you do water filtration." He said, "Yup, that's all we do." And I said I had a job for him if he would come in. The water kept getting orange and when he came over he got a water test and brought a sample back to the lab and that was how it started. Mike just came two weeks ago and checked all the system out and put salt in it, and everything's good. I would highly recommend Kinetico. It's very, very expensive, and a lot of people frown at that, but to me, it was worth it, because I don't have to worry with the water going bad again. I can't give them enough praise. Everything was great, and I can't ask for any better people.

The water in Las Vegas sucks and we got a softener system and an osmosis system underneath the sink from Kinetico Water Systems. At one point, we had a rental house that had that system in it and we stuck with it. Setting up the appointment with Kinetico was straightforward. The reps' level of knowledge of the product was satisfactory and the installers were really nice. They seemed to know what they were doing. When the water was tested, it sucked and when it was tested again after the installation, it was where it needed to be. Since the installation, there has been a huge difference in the quality of water from the osmosis system for drinking and making ice cubes. The quality is much better.

I contacted Kinetico and they came and did a test on our water. Our water was leaving a rotten egg smell ‘cause of the sulfur. Our iron content was staining our brand-new tub and brand-new toilets. They showed us what our iron content was and did try to upsell us a couple of things but they didn’t pressure us into buying them. That was kinda nice. I have the system that has got two tanks in it and the water softener, and my experience has been good so far.