Kinetico Water Systems Reviews

We were doing a remodel for the two showers, all of our vanities, sinks, toilets, and all the plumbing fixtures, and one of the things that my wife and I decided was that we did not want to have the staining and the degradation from the hard water on all of our new tile showers and fixtures. Also, my daughter is now 11 years old, and she cares a lot more about her hair than she ever has.

Kinetico has just been fabulous. I had a relatively expensive whole-house reverse osmosis system put in, and they've been really great at being responsive to issues that have arisen with it from time to time, like replacing a pump and those kinds of things.

The people in the Facebook group for my neighborhood were talking about the different systems that they all had. There were a few that had Kinetico and they were really happy with it. I've been wanting a water softener for a while now because most of my friends all have it. When the water dried up on the faucets, you could see it become really scaly. We have hard water. We decided to go with Kinetico, not only because of the Facebook group, but also because of the guy who was there. He went through his presentation, and I liked it.

We were looking for some kind of filtration system. We had a number of people come over and give us the spiel and their quotes, and we chose to go with Kinetico. The sales guy was very knowledgeable and informative. He was not pushy. He just laid out the facts, which was one of the reasons why we decided to use them. He was willing to talk through any questions we had. Then the installation guys came over during that week. They shared with us what they were doing. It was a fairly painless and super easy installation.

When I bought our home and I could afford a water softener system, I heard Kinetico advertised on WHO, so I investigated it. I liked that it didn't have electricity. Plus, if you ran out, it automatically switched over and you still had soft water while the other one was recharging. I don't ever run out of soft water. It does a wonderful job. I spent money and put all-new plumbing in the house and put a new shower and a new bathroom in, and I didn't want it to get destroyed with crappy water. So that's why I put a Kinetico system in. The shower is five years old, but it looks brand-new.

The Kinetico salesperson I worked with was great. When I had some problems, she was on top of it. She took care of my problems. Initially, the installation was okay. But what ended up happening was that it wasn't properly installed, and I had a flood underneath the sink. And I had a lot of problems getting someone out to fix it. And that's when I called the salesperson, and she got on top of things and helped me get things done. ‘Cause it was going on for months. There wasn't a lot of follow-through until I got that salesperson involved. And I don't think I should have been calling the contractors.

I had hard water, and I got Kinetico’s system for the full house. I saw them in an advertisement and setting up an appointment with them was seamless. The servicemen who came out were great. They explained every step of the process to me and were very professional. Since having the system, the water is much cleaner.

I have owned my Kinetico water softener since 2021 and have had it serviced four times in five years. Not a fan.

We have some of the worst-looking well water. It's a mobile home park. The town has to use wells, but supposedly, they upgraded theirs. The people who own this park didn't. There are over 130 trailers in here. It's big. But when they turn the water off, it comes back black. When you turn it on, and then you let it run off. We got a Kinetico, and it's a good system. My system helps me. It works well. And I've got good people who sold it to me.

We have hard water, and we purchased a water softener and a reverse osmosis from Kinetico. Kinetico's reps and installation team were good. I have been having problems with the products though, but I don't want to call Kinetico out because their price to come out just to see what's wrong with it is ridiculous. It’s not including anything that could potentially be wrong with it. It's only two years old.

We had a previous home where we had the system from Kinetico for probably 15 years before we moved in this brand-new home in 2012. The installation here went fine and the system works great. For the quality of the product and the reliability, the price is excellent. I've recommended Kinetico to other family members. Our daughter and son-in-law installed the system in their new home, too.

I live in Arizona, so the water sucks. My brother-in-law and my nephew had the Kinetico system and they recommended it to me. The salesman was almost too knowledgeable. He went on and on, and almost gave me too much information. He was confusing me. But it was fine. I purchased the model with the drinking water filtration system, and the installation was done within an hour and a half. The young technician seemed to be very knowledgeable, too and told me what I needed to do.

I heard about Kinetico through word-of-mouth and went with them because, at the time, it used a mechanical timer and a mechanical system instead of an electric one. The sales visit was good and the reps were professional. I was replacing an old unit that had failed. The resin was spent, which prompted my call. I already knew what the hardness was and what dial was needed for the unit. The installer was professional, knew what he was doing, and was in and out in good order. So, the installation went smoothly and didn't take very long. It was straightforward. I purchased the dual tank mechanical timer water softener and it performs the way I expect it to. It has worked well, but it is fairly expensive. Overall, it's been a good and positive experience.

I’ve had Kinetico for a year and a half now. I just tested it the other day, and the results have been sent to the lab. I had it to get rid of PFAS, so we'll see if the PFAS have been eliminated. But the drinking water is way better. It tastes better.

I had Kinetico in my other house when I was married. The installation was fine. There was no follow-up or anything. I see less mineral deposit around the pipe. I have a filter in the fridge. I take that water, filter it in the Brita, and drink it. If you have hard water, get a Kinetico.

I was living in the country and using a well, which led me to look for a water filtration system. I chose Kinetico because it doesn’t use electricity and it recirculates based on usage. I've got a system that was purchased 23 years ago and another one three years ago. Dealing with the techs was mostly positive but I wasn't happy with the installer in the Arizona house. The way he piped the system choked down the flow of the water throughout the house. I spoke to him about it, but nothing ever happened. But our drinking water is much better and the water is a lot softer. Kinetico products are higher priced. But in the long run, I'm happy with them.

Most of the Kinetico system was in place when I bought the home and I added a rust filter as well as a reverse osmosis to the kitchen sink. My hot water and cold water smell a lot less like sulfur but the system does not filter that smell out completely. I have to shock the well to get rid of the smell. Still, I'm very satisfied with Kinetico.

I had a water softener, but it wasn't large enough. So I went to talk to Kinetico. They had a commercial size, and that's what I needed. So I switched to them. I needed it, and they accommodated me quickly. I had an iron softener. Takes the iron out and the smell. And mine went out. I went over and talked to the rep, and she had one, and they put it in the next day.

I needed a system because we had excess calcium in our water. I selected Kinetico because it doesn't take any power to run it, is efficient, and that is what my family has had for the last 30 years-plus. The location did a great job. We like the quality service. Also, the equipment works sufficiently and flawlessly. Any of the buildup on all of our faucets disappeared within a month and the water quality is much better. We have peace of mind. We shouldn't have to worry about it. Work with a good authorized dealer.

Two of my friends have Kinetico systems. They were happy with it, so I picked it. The agent who installed it was the same agent who is an exclusive agent for this area. He gave me a good price, and we installed all the filters, and it's been hassle-free. We have hard water so we got the softener system with a water filter for drinking at my kitchen tap. It was based on size and the hardness of the water and the compactness of the system. The water softener part of it works fine, but there's a design flaw in the water filtration system. The cap keeps falling off. It's a thing. Then I had to mechanically fix it myself, and I'm not a plumber, so I fumbled through it. There's a lot of cleanup work. It's not a big deal, but it seems like a very basic design flaw. The system works fine.