Kenmore Washers Reviews

Washer continues to stop because it's unbalanced. Takes all day to wash one load and end up having to hang in my shower to dry enough to put in dryer. Service says nothing wrong but I can pay for repair to come out and look at it. They know this is a problem with these machines. Plenty of complaint.

I bought a Kenmore washer and dryer in August 2013, and was told I would never have problems. The washer doesn't clean anything and always smells. The dyer collects fluff and dust, a fire hazard under the filter. You need to vacuum the area when you remove the filter or the dryer fluff accumulates. So my washing machine is 1 year and one month and has totally died. There is nothing to do but spend more money. I have no more money. My previous washer and dryer lasted 20 years, with 3 kids. I hate Kenmore and will never buy anything from Sears ever again. This should not happen.

The very first couple weeks we bought a kenmore front load washer it flooded out the laundry room many times. Floors, walls and basement was damaged. We have called for a appliance tech, to come and see what was happening. The most times this would happen if I used any other setting except normal wash in the beginning. The tech couldn't see anything wrong. He didn't try putting it on wash while he was here. He didn't seem to have any idea about this product. After a couple of months going through the same thing we requested for a new washer while the warranty was still on it. Sears was months looking into the problem for us and every time we go and see them, they said finally we will be getting a new one. We never did get a new one and now the washer is worst than what it ever was. As of this weekend I am draining the water in a bucket so I can get my clothes out of the washer. Very dissatisfied customer...

I had a Kenmore Washer & Dryer for 13 years and only had to replace 1 part on the washer and my husband did it. So we thought it was time to purchase a new set that might be more energy efficient and thought we would go with the Kenmore brand again. July 2013 we purchased the Kenmore Elite top loading washer and matching dryer, for a lot of money, not bottom of the line. My husband was not happy with the washer right away, he felt his work clothes were not getting clean. I thought it might be the setting they were getting washed on so I tried different combinations. I also realized that I couldn't let items soak in the water overnight, it would drain out.

My old washing machine broke. I had it for 15 years, never had to fix it. I kept looking at these beautiful washers in the store that would wash the whole bed spread. No more going to the laundromat to wash my bed spread I thought. So I bought the Kenmore elite wondering how it would clean my clothes with no agitator in it. I was told it was new technology. I don't know why I assume the makers knew what they were doing. I hate my washer for so many reasons. It doesn't clean my clothes very good, even a small load. When I put a large load in it, it knots the clothes up so bad I can't hardly get them apart. They are so wrinkled they're almost permanently wrinkled. When I wash a bedspread it gets off balance and stops, so I have to pull the heavy thing out and restart many times until it finally finishes. That might not be so bad if it actually got clean.

I have rust in the first three months of the washing machine, within four years I have Rust throughout the damn thing and they will not fix it or replace it. I pay for five year warranty and they still will not replace my washing Machine.

Elite High Efficiency Top Loader - We bought our washer less than 2 years ago! It has been extremely noisy the last few months and unbalanced! Yesterday the washer flooded our upstairs and poured through our dining room ceiling! We called Sears and they want $80 just to come out and look at it, meanwhile we have to replace carpet and Sheetrock. How can a company charge so much for a product and not stand by its quality and care about its consumer. A washing machine should last for more than 2 years!! Companies like this need to be held accountable for ripping off the consumer.

I purchased Kenmore gentle wash canyon cap in 2007. Within the first 2 yrs I had have tech come out, the select dial would not stay on the load indicated. The first tech told us that we needed electronic part and plastic around wash tub needed to be replaced. Ok. 2 weeks later a new tech arrives and said the 1ST tech ordered the wrong parts. After a month the washer was fixed (so we thought). Well it 2014 and guess what? Same problem with load indicator, but now the washer with clothes or no clothes just starts banging on the spin cycle. Had local washer repair tech come in, not from Sears. He tells me tension rod that stabilize tub during spin cycle are shot. So between the service fees and replacement parts I have decided to shoot the washer. I will never spend that kind of money on a new washer again.

My wife and I purchased a Sears Kenmore Elite Washer and Dryer in May 2012. We have found rust on the face and on the hinges. The service staff changed some parts at a cost of $350. The rust was not removed nor could we get a reassurance that the rust would be abated. We found that LG manufactured this machine and we are in the process of filing a complaint with LG. I think Sears needs to be responsible since it is their name on the product. Anyone else have any problems?

Kenmore stackable washer/dryer - I think it's ridiculous that you spend over a 1000.00 on an appliance and can't even buy parts for it. You have to order them and wait days!!!! If Sears is going to sell them they should carry parts. I should not have to pay 2 service charges. Rip off.

My daughter gave me her brand new Kenmore Elite Oasis washer and dryer. The appliances were reinstalled by professional tradesman who has installed hundreds of appliances. Right from the beginning the washer did not clean clothes properly. There were clumps of dirt and pints on the clothes, requiring repeated washings. The spin cycle would show unbalanced sign and stop. It did not matter if the clothes were redistributed or some or most taken out, the machine was just hung and it took most of the day to spin one load dry.

We bought a Kenmore Elite top loading machine less than 5 years ago. The lid started rusting soon after we bought it. It has progressively gotten worse. The whole lid is rusted now. It looks horrible. I take care of all my appliances. I had a previous washer for almost 40 years. I should've kept it. It had NO rust anywhere. Kenmore and Sears has cheap, crappy appliances. They are not what they used to be. Think "K-Mart" quality. DO NOT buy appliances from Sears anymore. If you don't pay through the ** for an extended warranty, you are out of luck. The reason they sell them is because they KNOW their stuff is crap and will not stand behind it. Go to an appliance store where they will stand behind their products. RUN from Sears and Kenmore. There's a reason they are going out of business.

Time to replace our 16 yr old washer and dryer. So many bad reviews out there... We felt we had to choose the "lesser of the evils" because there was no overall good washer/dryer out there! We found a good deal on the Kenmore Elite top load washer model 31512 and the matching dryer model 61512. I expected problems to arise from all the complaints about electronics and washer stopping.... Been using it for 2 months now and I have to say I am pleasantly surprised! The errors that did occur were normal occurring errors w/ any washer. Got excited about the extra large tub and I loaded it up! (We are a family of 6!) Of course it didn't clean well. (Had to try it anyways! lol!)

Model 27122 serial #C42330018 - Coin operated washer. 7-23-14 Purchased washer from Sears on line. Del'd 7-29 - Leaked immediately - they replaced 2 days later. Machine failed within a couple of weeks - had to wait till 9-4 for service call - circuit board was fried according to repairman & said he will order new one. Waited 10 days only to find he never ordered it. 9-19 - Repairman put in new board but did not recalibrate machine (which another repairman said he should have done). Machine broke down again. 9-30 - 3rd repairman came but could not fix. 10-8-14 4th repairman (George) came & recalibrated circuit board. (10-23 machine failed again.) 10-24-14 (5th visit) George returned again and recalibrated again. Frankly no one know why the machine (a brand new machine) keeps failing.

Kenmore HE Washer, Model 110.21302013, cost on sale $449.95. Purchased this washer, along with the matching dryer on 3/29/2013. Did not take out an extended warranty. Now on 10/23/2014 the washer has quit spinning. I have tried everything to no avail. It sounds like the transmission will not kick in or maybe the actuator is not working to kick it in. I am sitting here now trying to decide if I should spend any money on it or just haul it to the dump and buy some other brand. It won't be Whirlpool as I know they make the Kenmore brand.

Purchased new Kenmore Elite Front Loading Washer in November 2013. Very loud and noisy. Cannot watch TV in the next room. When I wash heavy loads like 3 Large towels it stops in the middle of spin I guess unbalanced. I have to restart the spin. Does not make sense. I purchased the largest tub size they had. Top of the line. As far as the noise, when they delivered they never balanced and after reading the directions it says this is critical for the spin cycle and noise. I went and bought a 4" level and balanced the machine per instructions. Helped minimal but too extremely loud. Will never buy another Kenmore. It has leaked water about 4 or 5 times.

Our Kenmore Elite Top Loading HE washer leaks from the bottom after only 13 mo of light use. No hoses or drain issues, washer is regularly cleaned and maintained, only HE detergent in appropriate amounts are used. This happened one month after warranty expired. My previous washer lasted 12 years with no repairs required. Save yourself the hassle and expense of repairs and buy another brand.

Kenmore elite 796.4157 - washer. After one week of having the machine I went into the laundry room and almost slipped because of all the water on the floor. Had a repairman come and he said nothing was wrong, just too much suds. I use tide HE - he said that was fine. I used less detergent and the machine still leaked. Another repairman came and replaced the hose. He said use less detergent. I use so little detergent it's ridiculous it still leaks and another repairman is coming next week. There is an opening in the back of the machine with a white circle and the machine is made that way to release suds and water. Sometimes I see just water pouring from it. Why would anyone make a machine that comes out of the machine onto the floor. Someone is going to slip and get hurt and then I will sue Sears and my floor is constantly getting water. AGAIN WHY WOULD A MACHINE BE MADE TO GET RID OF SUDS AND WATER ON YOUR FLOOR. I WANT A DIFFERENT MACHINE. I Purchased it in 2013. WHY WHY WHY????? Who makes a machine that makes water come out on a customers machines?

Bought a new very expensive Kenmore Elite washer and dryer. Excited, consumer reports said great washer, good buy. Absolutely wrong! Clothes are not clean. Wash a load of socks, put in dryer, open dryer, smell dirty socks. Nasty! Wash underwear, same thing when dry, smell like dirty underwear. Nasty! Nasty! Stains do not come out of clothes; dry spots on parts of clothes where they never got wet during wash cycle; clothes come out so wrinkled on heavy duty and normal cycle, the dryer nor an iron can get the wrinkles out, have to wash on hand wash cycle. Towels smell of mildew after one day's use. This means they were never got clean in wash cycle. Have to completely fill detergent container with detergent to get even a small load clean.

My husband and I purchased a Kenmore Elite HE top load washer in May 2013. The clothes never seemed to be as clean as before and the cycles seem to take too long. After a short time it started flashing the out of balance code constantly, next the washer would shut down, it continued to get worse. I called Sears after a load of towels took 14 1/2 hrs to wash. We had bought the extended warranty that would cover repairs, and laundry service if needed, so they sent out a tech after waiting 10 days. He told me the washers really had a design flaw, plus Sears had sent a part out ahead of time that was totally useless. He ordered a new part, try to do what he could but washer was just as bad with stopping and lucky to even get one load done in a day. He came back after 2 weeks, put the new parts on, first load after he left stopped. I called Sears back and assured me the washer needed struts to prevent being out of balance. Struts came, put on after 2 weeks waiting, put a queen size set of sheets in to wash, it stopped. That load went for over 31 hrs!

My Kenmore Washer is 18 months old. The washing machine has leaked twice. Once because of a manufacturer defect. The second time because a hose came loose. The washing machine is a top loader and does not have an agitator. On small loads I get a UE warning which means out of balance. It gets this code so many times it takes 3 hours to complete the load. They replaced 3 boards and this did not fix the problem. They ordered another part and Sears did not show up at the scheduled time. I had called several times on the scheduled date to verify the appointment and I found I was scheduled but they had failed to assign it to a technician. This meant I really was not on the schedule. The customer service person told me some of their service personnel did not know how to read the screens and did not realize I did not have an appt. I now have been without a machine for two weeks and their management will not call me till Monday, the problem happened on a Friday. I am very frustrated.

1 Year out of warranty and it will not spin, talked to a parts dist. and they said it is the door switch. I replaced the door switch - still will not spin. Found out it is the transducer. I'm afraid to put any more money into it. What a waste of $500. We expected it to last a bit longer - learned never to buy sears appliance's again.

I purchased a Kenmore Dryer in June 2012. I put a load of wash in it and it had this very loud grinding noise. I took the top off to see if the belt was broke, but all looks intact. I spun the drum to see if maybe something was lodged in there and it did not make any harsh noise. I never overload the dryer (my son broke one before by doing that. I know the expense). The warranty just expired - go figure.

I got the washer with the wash plate.. HE high efficiency in 2011 from Sears... I don't know how it's suppose to save power because it takes so long to do a load and it don't wash the clothes clean either even with a second cycle. Maybe it takes less water but NOT. When I have to wash the clothes two and three times to get them clean. I would not recommend this machine if you have a well. I hate the lid lock. If the power goes out when the machine is going you can't get your clothes out. Twice now I have had to call a repair person to fix the controls after power outages... I really wish I had never bought this machine now. It's the worst washer I've ever had.

For 35 years I have purchased Kenmore washers/dryers for 3 households and have been very satisfied. Last week I bought Kenmore model 23102 washer and am very dissatisfied. 1. Warm water is COLD. Cold water is cold as it should be; hot water is hot as it should be. 2. Water fills EXCRUCIATINGLY SLOW. 3. One day after delivery I called for service; was told had to wait 4 days. Why would Sears not prioritize immediate service on a new delivery? So I waited 4 days, then waited 3 hours (taking off work) for technician to come. First he doesn't know where to look on the machine for the serial and model number. Then he finds it and starts to diagnose the washer. He immediately tells me this model WILL NOT FILL ANY FASTER-this is how it is designed, and that the WARM setting is just as it is.

I had a Kenmore which had never have my load cleaned up after even double washing cycle. The model is 402.49032011.

I wasn't pleased with new front loader. After writing complaints Sears came through and I now can say they stand by their products. Thank you!

I have had this Kenmore Elite Oasis washer for 5 years and have never had one load of clothes come out clean. To even get somewhat clean, I have to use the heavy duty setting, plus pre-soak and extra rinse. It seems like there just is not enough water used, and not enough agitation. Sheets and large items roll up into a ball. Everything wrinkles excessively. I would trade this for an old, plain washer with a real agitator without hesitation. I have never really disliked a washer before, but I hate this one.

I purchased the Kenmore Elite washer June 9th, 2011... Model 79629272900. It cost approximately 1,100. I was very satisfied at first because of its large capacity size. Then I was soon to notice it doesn't clean clothes properly. The simplest stains don't come out. The main reason for my complaint is that a washer a few years old shouldn't have rust anywhere... It has rusted at the lid and all around bleach dispenser. I contacted Sears and then they give me the phone number to customers solutions. That didn't get me anywhere. I was referred back to Sears. The washer should have been recalled. I don't feel like any washer should cause your clothes to get rust all over them.

After a few weeks our Kenmore Front Loading Automatic Washer Model 796.4027#90# was making very load noise and shaking the laundry room. We tried to adjust everything we could think of. Did not help at all. Then the leaking all over the floor. I drained the hose after every wash. Sometimes it wouldn't leak and then sometimes it would leak everywhere. This is the worst machine we have ever owned. I've always wanted a front loader, but I was very upset when I bought it. I didn't get the warranty, because Kenmore has been around for so long and a good company. They really messed up on this product. With the amount of money that you have to pay for a front-loading washer, people should not have to deal with all of the problems that this wash comes with. I will never buy a Kenmore product again.

We bought a Kenmore front load washer in 2012. I was so excited and didn't even consider another brand, as Kenmores last forever, right? Sears has always been a company that has sold quality products and built a large company due to repeat customers. I was baffled re the lock button not releasing after the load was done and also the standing water staying after the rinse cycle periodically. This from day one of purchase off and on. I have given my manual a workout in the past two years trying to figure out what I am doing wrong. Because based on being a third generation owner of exclusively Kenmore appliances, a two year old Kenmore washer would never have broken!

Kenmore 3.6 cu. ft. HE Top-Load Washer Item# 26-26002 - I purchased this washer along with a whole new kitchen remodel June 2013. The computer on the washer is not working and has to be replaced and it is August 2014. I took out a 30 year old Maytag that was still working fine (never once repaired) and now a little over a year later I am hit with a bill that is close to what I could go buy a cheap washer with. I have gotten no satisfaction from the company. They say I have to have an order number so they can make sure that was purchased when I said. Well they found it when I called about the cracked glass top on the stove I got at the same time... which has been replaced twice already. These items should come with a longer warranty or they should at least back their products longer. Will never purchase or recommend Kenmore again.

Kenmore Series 110 washing machine - My three year old washing machine began making very loud noise during the spin cycle. Turns out the bearings and seals are shot. A four to five hundred dollar repair according to the technician. My last Kenmore lasted 22 years. I want the old model back!

After 20 yrs with my old Kenmore I just bought a new machine through Sears Can...I deliberately did not buy an HE. I am a weaver and when I finish things I've woven, I need to control the washing process. I did not realize that the lid-lock is continually in effect. Stop the lock and I can't watch the washing process. Then I discover there is no "soak" cycle. (I also run a small guest house and towels frequently need to soak before a wash cycle.) What designer/programmer, in his infinite idiocy, chose to set the default at "empty"?! This is moronic! Fill the machine and get distracted and leave the lid up--it empties. Realize I set the wrong cycle and change the dial--it empties. Close the lid and let it sit--it empties.

Do not buy this item. We spent a lot of money in the pair washer/dryer and the washer started to rust around the bleach compartment within months (even though I have never used bleach on my clothes). I wished I had read the reviews online. There are hundreds of reviews where people complain about the rusting on this machine. I'm planning on talking to a lawyer, and open a Class Action Lawsuit. This machine should be on their list of recall items and people should be compensated. My friend had the upper part replaced but started rusting again within months after use. Sears appliances (Kenmore) are not what they used to be. I am actually closing my credit card I have with them. Very disappointed! Advice: Don't buy this washer, it will RUST!

I am very disappointed with my Kenmore front load washer I purchased April 2011. I did not purchase extended warranty, I sure expected a Kenmore to last at least 10 years with previous purchases I made with Sears appliances. The repair guy estimated 1000.00 to repair. We said no thanks because I can buy new for that price. So, this Tuesday, I have a new top load washer coming and this Kenmore is going to the dump. My new machine is costing me 1200.00 bucks. The problem with the Kenmore is it will not spin the clothes out, the clothes stay very wet. I would like a refund, however I am not expecting you to do much for me, but it would be nice to offer me some money back. I still have the receipt for the washer. I hope you consider some refund.

Kenmore does NOT participate to monitor feedback on ConsumerAffairs and resolve your issues. Sears should monitor feedback on ConsumerAffairs. My 2 year old top washer sounds like a jet engine on spin cycle and is tearing small holes in my t-shirts. Now it stopped pumping water out of the drain cycle. I am done with Sears and their crappy quality. I was brought up on Sears. No wonder they are fighting for survival. Selling junk to cut corners for profit will eventually catch up with them.

Purchase a kenmore washer and dryer in september 2012 from sears. Today august 17 noticed rust forming around the perimeter of the bleach dispenser. First amazed that this should happen to a kenmore. Then after reading similar messages on the web, disappointed that Kenmore has not done anything to correct the problem. And by disavowing any responsibility for the issue under warranty, by doing this I have the impression that they knew of this issue some time ago. I will try and correct the problem but like many others have found.... rust never really goes away. May be the last time I buy a Kenmore and products from whatever manufacturer actually makes the machine. There was a time, if in nothing else, you could trust a Kenmore.

I was contacted by a Sears representative and a serviceman was sent out to correct the problem. Our machine was repaired again and so far no problems. I was also told by the rep that if we continued to have problems our machine would be replaced. We are satisfied with the results. Thank you Sears.

Kenmore washer model 110.27102310. Purchased washer and dryer two months ago. Since day one, it has been loud, walks the floor and now it's leaking oil. I have bought Kenmore appliances for over thirty years with great results. This washer is NOT KENMORE QUALITY! I have a Sears serviceman coming in two days. He will hear my wrath.... along with everyone else. Sadly disappointed in Kenmore and even more disappointed in Sears for selling this crap. It WILL catch up with them.

A few years ago we purchased a washer and dryer (front -load) for condo living from Sears. Fortunately, before the warranty had expired (1 year) the dryer stopped working and it was replaced. Not pleased with the situation but "it happens". At the time of purchase we opted for warranty on both the items but as time passed the cost of the warranty kept increasing and it was decided that we should discontinue the warranty as it was becoming very costly. Not long after the decision was made the washer stopped working. It was not within our budget to replace these costly items and thus I had no other choice but to use public laundry (not hygienic) - therefore we never purchase Kenmore products again! Given the inconvenience that I and my family have had to go through I feel that I should be compensated for this?!

Kenmore Washing Machine Model # 110.21302013 - From the first week we owned this model, it has not cleaned our clothes as had our previous Maytag machines. This model is only 1 1/2 years old and we've been having problems with it not agitating and/or spinning almost immediately. It makes all the sounds like it's doing something, but when you open the door, nothing is happening. It's hit or miss, too. Sometimes, I'll open the door after a cycle to put the wash into the dryer, and everything on the bottom is sopping wet.

I contacted Kenmore right away. I got no response at all! Washer model number 110.5072011. Date of production is 3/16/14. This washer is JUNK! It senses, fills, drains a little, refills, sits for hours on end. It's now a month old and I baby-sit the piece of junk otherwise it does nothing. I've never hated anything more. It should not take hours for a load. I wanted new because the old one at least 35 years old was taking what I felt was a long time to wash. This is what I get for thinking. At least the old one ran, washed the clothes faster, I could open the lid anytime I felt like it. It actually switched cycles!

My washer came apart in my basement... pictures enclosed. Not sure what happened other than I was washing a King size sheet set. We believe it was at the beginning of the spin/rinse cycle. I heard nothing. We've had it two years this past July so I'm assuming the warranty is finished?

Our Kenmore washer is less than five years old, and we've been having problems with it not agitating and/or spinning. It makes all the sounds like it's doing something, but when you open the door, nothing is happening. It's hit or miss, too. Sometimes, I'll open the door after a cycle to put the wash into the dryer, and everything on the bottom is sopping wet. I've tried adjusting the clothes thinking it didn't spin because it's unbalanced, but even empty it won't spin. Then, two hours later, it might decide to spin. When I emailed Sears, I was sent a generic email response to the effect of, "Your washer only has a one year warranty, unless you purchased extended warranty... I hope this information has been helpful. You are important to us so we hope that you will continue to make Sears your first choice for future purchases." Never again!

The Kenmore top-loading, high efficiency, low water washer was purchased 8/15/10 for $550.79 plus 3-yr full warranty coverage for $169.99. July 3, 2014 the "lid not locked" icon signaled that the circuit board was fried. "Circuit board", come on, this is a washing machine in a single family household with 3-5 loads per week and should last 14-15 years. A replacement "circuit board" is $400 plus labor. Do the math. Kenmore, I hope some hard-working attorney puts together a group to participate in a Class Action suit and sue you for manufacturing a washing machine engineered to fail. Have you no shame. Kenmore, you are not too big to fail. Here's to that attorney who brings you to your knees and stops you from fleecing American consumers.

My Kenmore washing machine is only 17 months old and the transmission is done. Basically the machine is finished - too expensive to fix. More importantly. Sears will do absolutely nothing unless of course I want to throw a little more money at them. What has happened to product quality and caring for the customer.

I bought the washer and dryer set with the pedestals when I had my house built 8 years ago and spent over $2,500. I will never, ever again buy such an expensive set and will never, ever again buy anything from Sears. The dryer went out last year (year 7) and had more error codes than I knew what to do with. The cost for a technician to come out and just look is approximately $300 and that cost only includes them coming out - nothing is yet fixed. So, I went on the internet and read that the problem I was having was likely a control board. I called Sears to get a new one (approximately $300) and was told (after I specifically asked) if I could return the board if it turned out not to be the problem. I was told that I could. The board they sent me was reconditioned (RECONDITIONED!) and didn't work either.

I called Sears because my washer is making holes in my clothing because the agitator does not sit flush at the bottom and the clothes get stuck and wrapped around it and it is difficult to unravel them. The strings also get entwined as well. This has been an ongoing problem since I had the machine. Noticing when I went online the Sears Elite Oasis has had ongoing problems as well as the one I just mentioned above. It is a lemon and should be replaced. They don't even sell this machine anymore. I guess that's telling me something. Sears wants to send a service man and charge me for something that clearly is a manufacturer's defect. I said absolutely not. Please direct me as to how I can get them to replace or repair it without any cost to me. Thank you.

Kenmore elite oasis washer - This washer is a total piece of crap. I have had it 2 yrs and I am going to set it on fire in my backyard on Saturday when my new one gets here. A total piece of garbage. I was going to try and trade it on craigslist to a handyman or something and at least get something I can actually wash clothes in but I prefer to burn. No one buy one from Sears and shame on them for selling such a piece of crap...

We purchased the Kenmore Elite washer (and dryer) at the Leesburg, FL store location prior to moving from Leesburg to Crossville, TN. in 2006. It was delivered to our TN address (**) from the Cookville, TN. Sears store. Not long after, I wrote a letter to Sears regarding a problem with it becoming (seriously) unbalanced during the wash cycle. I sent pictures of a wash load whereby a single item so completely covered the remaining items that it looked like a giant mushroom. The response - use the correct wash cycle!!! Hello-I was not born yesterday & have been using washing machine for years. It is now 2014, we are back in Florida, same washer & it is worse than ever!!! I literally have to "unbalance" almost EVERY load, regardless what I am washing.

I have two Kenmore he5t frontloading washers, we are a family of 6. I hate them. My clothes don't come out clean and I have small holes appearing in my clothes. I'm wondering if it is not filling with enough water. Not sure where the holes are coming from. I can only find one other person that also notices these small holes in the clothes...

My machine was purchased 02-02-2011. Bleach dispenser rusted and entire top needs to be replace. No matter what size load, UE unbalanced, stops process. Takes hours to get a load of wash done. All issues KENMORE and Sears are aware of yet nothing done. Newest and clincher... transmission ends to be replaced at my expense for the tune of $602.25. Horrible. I think paid close to that for this machine.

This is the worst washer I have ever owned, it is always going unlevel. I have had it four or five years and the tub has already been replaced once. I don't think any of the new washers with this type of tub and ball as a ringer are any count. They need to go back to the old washers.

My washer tears small holes in my clothes. They don't appear to get caught or wrapped on anything so I don't know why it is happening. It doesn't happen all the time and I have only been able to find one other complaint on the internet like mine.

I purchased 6 Kenmore items and one of them is the Kenmore Elite Oasis HT washer 110.28092700. My washing machine works fine, but the top rim of this washer is rusting as described by many people on this site. I read the instructions and used it as Sears described. I have many Sears appliances and have not had any problems. This has got to be a design flaw that causes this rim to rust. I have contacted Sears and they are sending someone for a service call. I was not informed that if I did not get Sears to repair it, I would be charged a fee. I am not paying Sears to come here to tell me what I already know. It is rusting and they need to replace free of charge because this is a design flaw. Sears, please replace this and help me keep faith in the quality of your products. Stand behind your products or don't sell them.

When I wash my sheets and pillow cases I end up with brown feather-like marks on them. This has happened on brand new sheets. I've attached a picture so you can see what I mean. The sheets aren't ripped but these marks keep appearing - not sure if it's the washer or dryer that causes this. I have Kenmore Elite machines purchased in 1999. These marks don't appear on my clothes. They appear on all different brands of sheets.

I purchased a new Kenmore Elite Oasis washer and dryer and it has been the worst purchase of my life. The washer always displays LF and I have to re-position the clothes. The bleach stays full in the dispenser. The dryer is defective and always says the lint is full when it is NOT. My check did not bounce, but their product did! I want a refund!!! I will NEVER EVER purchase another Kenmore. They suck!

I bought the washer about 18 months ago. It quit working. Sears tech said main control board is defective. To me, that is a factory defect yet I had to pay 320 for extended warranty. I've called many times, Sears just keeps throwing my calls between the reps. I've not had a washer for a month!

The Sears elite washer rusted out totally where bleach dispenser is.

I bought my top-loading Kenmore model 2125 in August of 2012. I always buy a pretty basic washer thinking the less gadgets to go wrong on it, the better. WRONG!! This washer has been a nightmare. It literally started malfunctioning two days after the one-year warranty expired. The problem is the computer. It "senses" and then goes to "wash" and then quits. One has to unplug it and re-start it over and over. It takes about 4 hours to do a load of laundry when this happens and it happens all too often. I was sitting next to an appliance repairman at a show and told him about my washer and he said the only good washer made today is the Speed Queen. When my Kenmore finally drives me to put a bullet through it, I will find a place that sells Speed Queens and look into them. Does anyone know anything about this washer?? Has there been a recall on the Model 2125?

I was doing a load of laundry when I heard a terrific bam in my laundry room. I went in to see about the loud noises and discovered the front door of the machine open. I felt the clothes and discovered they were soaked and the washer was about 1/8 filled with water. It appeared as if the washer reacted during the spin cycle. Perhaps it did not spin-dry the clothes as it was supposed to. Now I cannot lock the door any longer so therefore the machine cannot function. Has anybody else had this problem? Has there been any recall of my machine for this problem? I would like some feedback.

My Sears Kenmore Elite washer will not get out stains. To be fair the unit is out of warranty but is only a year and a half old. Because of health issues, I didn't start getting clothes dirty until this spring. It will not remove simple stains like dirt and when I started started to smell some clothes, they didn't smell clean coming right out of the machine. For example my socks smelled as bad coming out of the wash as they did going in. I would think it would be unsanitary to wear clothes that are not clean.

I purchased a Kenmore Elite, Gentle wash-Canyon Capacity-Quiet Pak Oasis HE Energy Star! The first year, it started knocking. Repair came and replaced parts. Repair man said this was a defective model! The same problem occurred the second time, and today the third time! I was suppose to get a replacement washer, but it never happened! Third time repairman came out, he replaced the computer board, said everything was okay! Ten minutes after he left I placed a small load of colored clothes in - during the spin cycle, it started knocking again! Called expressing my dissatisfaction. This will be the fourth time for the same problem! Sears initially was to bring another washer - never did! Sears sold me a defective washer knowingly! Have purchased service protection agreements, same problem still persists!

Kenmore Elite Oasis gas dryer - We bought this dryer in 2006. We got it home and hooked up and it would not work. Call Sears had to fight to get them to bring us another one. Within the first years they had to come fix it. Then They say I only bought 2 protection plans on it. I know it was more. It flashes from 40 on normal cycle to F and keeps doing it. Do not buy this dryer. Everything in my house is from Sears. No more I'm done with them. They lost a loyal customer. It's model # 110. The flashing F must mean it's over heating cause now that it has cooled down it's not doing it. But not drying clothes either. Like I said never again buying from Sears. It's buyer beware.

After 52 years of great performing Maytag sets, we decided to buy into the HE type washer. The $1400.00 combined price for the Kenmore Elite top-of-the-line set was an immediate disaster (Jan.1911). From day one, both the washer AND the dryer left clothes with a nasty odor. We wiped the washer dry, left washer and dryer doors open when finished, tried bleach, vinegar, baking soda, Tide and Affresh washing machine cleaners to no avail, for (3) years.

I bought the Kenmore front loader washer and dryer in burnt orange when we purchased our home. I LOVED them. They worked great for years. We did have a small issue with the vibration and it was loud. We did have an issue with mold, but we bought the special cleaning tabs and kept the door open when not in use. Well, the dryer started going first... not drying well. I would run the dryer 3 times to dry one load. Then the washer went. Door lock would hold laundry hostage... cycles stopping. I'd say we got 5 good years out of the dryer and 6 good years out of the washer. We paid through the nose for these things... Really sad.

I purchased was a Kenmore model # 20022011 (top loader). I loaded the washer but it would not start even after I unplugged the washer, checked the circuit breaker, and tried another outlet.

The machine has never performed as was promised by the salesperson. I'm angry at myself for not reading the reviews before I purchased. I used to trust Sears and I trusted them to take care of any problems. Sears won't take any responsibility for this poorly designed machine that can't run a simple load of laundry without stopping for "uneven load". If you babysit the machine, you might get through a load in under 4 hours. At a loss for what to do about this...

I want consumers to know that this washer is not worth the money. Mine has been an issue after the first two years of ownership. The washer smells awful even when cleaned weekly as recommended. The seal is moldy even though we always leave the door open. The washer is a maintenance nightmare. It does clean my clothes but I usually have to run the load twice because it stops with an F-20 code. I am just looking for a washer that will clean and last 20 years like my last one. Neither Kenmore nor Sears is my first choice anymore.

Sears doesn't make a quality product like they used to. (Does anyone?) Why can't they just leave well enough alone? I had an excellent Kenmore washer for 20 years - no problems whatsoever. So I buy this one, and it's been THE worst purchase I've made. It takes about 45 min for a regular load to wash, it's very loud and it completely broke within 2 years. The repairman said the sensor pad is made by Whirlpool and it's badly designed. This is a very bad washer and I'm very disappointed in Sears.

I purchased this washer years ago. From day one it vibrates heavily while spinning. At lease 2-3 times a year it had to be re-balanced. The machine was installed in a second floor (house) and after years of use, the floor around it is being affected by its strong vibrations. Every year I had to pay out of pocket to maintain the maintenance agreement.

You have to babysit this machine. It is frequently out of balance! It took me 4 hrs to do 2 loads of wash. The volume of clothes it handles is great, but it does not seem to clean well. Likely, the big problem is too many bells and whistles. Give me a big machine with simple electronics, or better yet how about the old agitators which may not have held as much, but cleaned the clothes and had hardly any problems.

I purchased a Kenmore Elite top load washer in 12/2011. In roughly 12-13 months, the area around the bleach dispenser started to show signs of rust/corrosion. I contacted the Sears customer solutions group and they arranged a service call, which I paid for, to assess and confirm that there truly is rust/corrosion around the dispenser! I was quoted almost $300 for the repair, however the technician stated that there was a Service Flash for this very issue which apparently warrants a notification and how to handle it. This service flash SF26-813 clearly states as a repair as having a redesigned cover and dispenser along with having the cover "completely painted".

Kenmore Washing Machine Model #110.20022013 - About a month ago, we bought a new Kenmore washer. After about three washes, the lid lock light began flashing, and the washer would not go into the washing cycle. We called Kenmore appliance repair, and they replaced the washing machine with another identical Kenmore machine. Now after two weeks, the lid lock has begun flashing again for no apparent reason. I was able to make the machine work by unplugging it which then allowed the machine to start a new cycle. I spoke to the manager at Sears store, and he said this might be caused by a recent power outage. But I am concerned that this will happen again, and that as with the first machine, the washer will not work. We are still probably under warranty. But I don't want to wait too long. Do you have any suggestions? Do all washers contain these lid locks? Do they all have problems?

I have had this Kenmore Elite Top Load washer approximately 2 years. The washer cost was on the high side but I thought I deserved a nice washer since I wash a lot of clothes. Immediately I noticed that the clothes didn't appear to get as clean as with other washers I've used. The washer was constantly getting out of balance. There was a recall and a gentleman came to my house and did something to the washer to prevent the unbalance issue. The washer still gets out of balance constantly and again my clothes are not getting as clean as with my other washers. I wish I'd saved my money and bought an older washer with an agitator or possibly side loader. I am very, very, disappointed with my purchase and will NEVER purchase another Kenmore item again.

Recently bought a house that is only 5 yrs old. Builder or previous owners equipped the home with all Kenmore appliances. In the 14 months since I have lived in this home, all of these appliances have either completely failed or are starting to. After only 6 yrs of use, these appliances are nothing but trouble. These machines are obviously well beyond their warranty terms so I have absolutely no recourse to have them repaired and even if I did, there is no chance that I would. It is quite clear to me that if you wish to purchase appliances for your home that you expect to last, DO NOT BUY KENMORE!!! The microwave is completely nonfunctional, the range has started to fail, the dishwasher never worked well, the clothes washer leaks and has been replaced and the clothes dryer has begun to fail. I WILL NEVER BUY A KENMORE APPLIANCE AS LONG AS I LIVE!!!

There are several issues. 1. Mold smell. 2. Cannot get the machine to fill without restarting about four times. Then you have to do the same thing in mid-cycle. This thing has way too many sensors and I hate the computer. Give me a timed machine any day. And the bad thing is we paid big money for a piece of trash.

Hundreds of people have gone online to complain about oil spots on clothes from Kenmore Elite washers. Their "strategy" is to deny the problem as their path of damage control. Owners are told it's fabric softener, the wrong soap, their water softener, overloading. They know this is bull. They have made a conscious decision to buffalo the public by acting like this is always a surprise at every service call. Hey Sears! Pick up a few offending machines and troubleshoot them until you find the offending part(s). You replace a part at a time until the spots are gone...duh! This absolutely needs to be a class action suit.

I bought a Kenmore Elite Washer from Sears about 5 years ago. I have had it repaired twice and it never cleans my clothes. It has more error messages than anything I have ever seen. It locks, puts error F11 and you cannot get your clothes out of the washer, cannot open the door does not matter if you unplug it or not. Then another error, then another. It is impossible to do laundry. I HATE THIS WASHER. I WOULD NOT BUY A THING FROM SEARS. They lie and tell you they will stand by a product but they do not. They want another 600.00 to walk in the door to fix the washer. I might as well buy a new one. ONE THAT WORKS.

Bought washer (110 28002011) $650.00 December 2011. Tub bearings went out. Cost of repair more than price of new washer. No adjustment offered, since I did not buy a maintenance agreement. I have had nothing but Kenmore Appliances made by Whirlpool for 47 years my first bad experience. I did return to Sears and bought new Kenmore made by Whirlpool, the plain jane this time. I do not want another bearing balancing tub washer as I understand there is a recall on some units because of the failure rate, but not this one. Why Kenmore again, because I trained Sears's salesman to sell appliances for 36 years, and cannot change, tried to make myself go to Lowes, just could not---what loyalty. But I am still highly dissatisfied.

Our Kenmore (aka Whirlpool) front load washer, model C4810, purchased July 2010 requires a nearly $400 computer replacement. Sears charges $84 (with tax) to have a technician tell us it will require a $400 repair, then very generously offers us a $75 coupon toward a new washer ($1,000 or over). What a slap in the face this "offer" is! Especially after purchasing four major appliances from Sears three years ago (along with numerous items since). Our gas stove (Kenmore) and refrigerator (Whirlpool) are starting to show many issues as well. I can't understand how Kenmore/Whirlpool can be top rated in Consumer's Reports and etc. They can have their coupon. I'll go with a domestically made lesser known washer this time around. Same for the other appliances when they go.

I couldn't wait to get this pair, the washer and dryer plus the 2 pull-out drawers. I've had them for several years purchased at Sears, in the mall at Lawton, OK. MY HUSBAND AND I BEGIN to notice a foul odor and couldn't figure out where it was coming from. Finally, I found it inside my washer and my clean clothes smelled like a dirty wet dishrag. I even found about 5 socks in the rubber part and they were so slimy and stunk. I threw them away. When I wash inside the rubber, black gunk comes out on my rag I spent over 2,000.00 on these. Now I’m finding out that everyone I know is having the same problems.

Well after the 3rd machine that sears has purchased for me. I only had the latest one 2 years and it caught on fire...... Thank god we were home when it happened..... I will never purchase another appliance from sears, all of my appliances are from sears and have had nothing but problems with all of them.....

UL code comes up on every load of clothes, not overloaded! Stinks and smells like mildew, clothes do not get clean and finding small holes in clothes. Had board replaced but did not stop UL code, had stabilizers in drum replaced. Sounds like an airplane taking off when it spins! Have to reposition clothes on every load, takes forever to do a load of clothes! Will never buy a Kenmore washer again or shop Sears again! Going back to the old style washer with agitator. My daughter gave hers away and got a regular washer, not HE. They all stink and have mold in them!

We purchased in Apr. 2013. Would not get item clean. Would not even get all items wet. Called for service. Waited 3 weeks to get a tech to the house. Sears shipped wrong control board. Tech put shipped board in washer. He said it would work until they sent the correct control board. Waited 2 months, no new board. Called Sears and they stated, "The board was still on back order and did not know when it would be available." I asked for a replacement. Replacement was delivered. Machine did the same thing as the first machine. Call back and asked for a replacement with a different model. Replacement was $1500.00 cheaper than the original set. (Oh, btw it is now Oct. 2013) Sears will not refund us the difference. The problem was with your product. Shame on you Sears!!!!! I will never purchase from Sears again.

Our Kenmore washer, purchased in 2006, stopped working recently. Error code F22 appeared on the front panel which is a door latch failure. I ordered another latch and installed it myself. When I attempted to operate the washer the latch immediately failed again and gave the F22 code. I then called Sears appliance repair. When they finally showed up, the technician put a new latch assembly in and it too immediately failed. He said the controller was sending a continuous latch signal which destroys the latch and that I would need a new controller and latch. We had purchased an extended warranty for $319.00 which would cover up to $500.00 in repairs but the price he quoted went beyond that by $287.00.

In 2011, my family bought a Kenmore washing machine. Since our purchase, the area around the bleach dispenser has began to rust quite noticeably. It is currently 2013 and I contacted Sears with my complaint and as usual they said this problem is not covered. To top it off, I had the extended warranty and still no help from Sears. Sears is quick to sell you an extended warranty to make more money off from you but they back nothing. Years ago, I bought a rototiller from Sears and found the transmission was locked up on it once I got it home. Rather than refund my money, they proceeded to put in 3 additional transmissions to no avail. They would not refund my money and today I'm stuck with a piece of junk rototiller.

I bought the "water saving" Kenmore Elite Calypso and it has not only dramatically increased my water and electric bills (because of having to wash items multiple times) but it actually ruined clothes by tearing small holes into the fabric. The sensor doesn't work so the the washer doesn't fill with water but rather "sprays" the clothes; I've taken clothes out of the washer that were dry to the touch. It stores dirt so when a bulky item was washed, it came out lined with black streaks. I have to take heavy items to a laundromat.

Purchased Kenmore Oasis washer 5 years ago. 2 years later computer board had to be changed. Problems again since January 2013. Recently broke down August 2013. Technician has appeared 3 times already and will come again tomorrow. What is wrong with Sears washers and where does "Satisfaction Guaranteed or Your Money Back" come into place?

Bought the Kenmore Oasis Washing Machine, 110.270 and just like thousands of others on this board, my machine started showing an F1 error code. It also started shaking the house and sounded like a rocket taking off during the spin cycle. Just google "Whirlpool bearing" or "Kenmore bearing" and you'll see many more issues just like mine. Turns out, Kenmore/Sears is doing a "quiet recall" of the control board. They'll send a tech out to replace your control board. This procedure takes no more than 15 minutes to complete and the average homeowner could do it themselves in minutes. HOWEVER...

My washer worked fine before the recall. It took 4 months for the technician to come out and he changed the panel, which I told him worked fine and please save it for me, just in case (we live in a small town). Well sure enough, it hasn't worked properly and keeps giving me an unbalanced load error code. It keeps filling with water and draining, 2.5 hours the first time before I stopped it and put it on Drain and Spin and continually have to monitor it with every wash. Yesterday, I put it on the recommended Clean cycle with just a cup of bleach and it ran 5.5 hours, until 10:30 pm, still with the unbalanced error code, no clothes,etc. until I finally just turned it off. The tech who called and said he would be out last week never showed up or called. I am going to call the national Sears customer service (1-800-549-4505) line again and complain, not much hope for help with this problem though. Is there a class action case?

I have owned my Kenmore Elite Oasis for four and one half years. The only reason why I had to purchase a new washer was because I lost my old one (a Maytag) when my basement flooded. I thought that purchasing a Kenmore would be a good idea. My parents always purchased Kenmores and never had problems. Boy, was I wrong! After the first year, my troubles began. I have had the bearing replaced 4 times, as well as the computer board and suspension rods. Thank goodness I purchase a master agreement plan each year, since all this had been covered.

Purchased new Kenmore/LG dishwasher 3/2012. Within 90 days, the pump went out of it and dumped all the water out. The water ran into my bedroom located directly below the kitchen. Sears ordered a new pump but in the mean time I complained to the local store and they took it back. They ordered another dishwasher which I picked up 7/2012. I then hired a contractor 5/2013 to replace the drywall ceiling and re-stucco it. We removed all items from the room, but still ended up with drywall dust allover the house. Tonight 8/23/2013 my wife calls me at work to tell me the dishwasher did it again.

I've had the Kenmore Elite Oasis Washer for about 5 years. Thought it was a great washer until after 2 years when I kept getting the F1 error code. Had that serviced and did fine for a while, now getting the LD error code (doesn't drain & spin). I have to unplug it and hit POWER... DRAIN & SPIN... START just about every load of wash. Getting serviced tomorrow. Unfortunately extended warranty wasn't purchased.

I bought a new Kenmore Elite washer and dryer from Sears back in Feb. 2013 and have had nothing but trouble with it. Within the first two weeks, the dryer blew up and Sears had to bring a new one out. The service men entered my home illegally, and they had a bad attitude. They tore my floor up in my laundry room, then lied and said that it was already like that. The owner of the store came out and thought that he was just going to cut a little piece of linoleum and patch it together but I wouldn't let him. He also had such a bad attitude that I asked him to get out. The washer cannot be leveled and vibrates and jumps around. They said that my floor was weak, but little do they know that there is an extra beam and support in the laundry room area. They are complete liars and scam artists. My last washer, one that I didn't purchase from Sears, nor was it Kenmore Elite, never had a level problem.

We purchased Kenmore microwave and front load washer from Sears Canada 4 years ago for our new home. The microwave broke down and had to be replaced as service technician suggested it was too expensive to fix but was a better choice to replace. Our front load washer is vibrating and walking. It is darn near impossible to get someone to repair it as the Sears toll-free service operators tell me they no longer service in our area unless it is under warranty. We have a Sears appliance store in our city. We are in the process of building a new home. Having to repair or replace 2 Kenmore appliances in 4 years tells us something about Sears appliances. Will we be buying again from Sears? Absolutely not.

Kenmore Elite Front Load Washer - Mold in the washer caused by design defect. Model Number 79641572210. Sears refuses to resolve this issue.

I purchased a Kenmore Oasis Elite in May 2006. We have no children at home, just two retired people. Within a year the hinges on the lid had to be replaced. Rust has been developing. Recently, the tub would hit against the frame when spinning. The repairman replaced the computer board, still didn't work. Another visit and he replaced the pump, still didn't work. Company replaced the steal tub (drum), still didn't work. The repairman stated that it probably would not last more than a year because the struts needed replaced. No surprise, one load of wash and the banging of the tub continued.

Bought a Kenmore Elite Oasis washer, model 110.27092602 about five years ago. I've had numerous repairs from the beginning. The control board was recalled and that was replaced because it kept giving error codes. Then the interface board had to be replaced. There were several other repairs that I can't recall and it NEVER washed clothes clean. I put something in with some dirt on it and it comes out with the dirt on it. Some parts of clothing aren't even WET so how can they get washed???

On 2/19/2010, I purchased the Kenmore Elite Washer Model # 796.4102. I also have the Kenmore Elite Dryer Model # 796.8102. Both units have provided nothing besides headaches, damage to our clothing and frustration. I will never do business with Sears again (rumor has it you are going out of business anyway).

I bought a Kenmore Elite in 2011. Within 3 months, a board went bad and it kept saying SUD - no biggie; it was under warranty. Now, it's 2 years and 2 months old. I called Sears for another problem. The drum has gone bad and needs replacing; the drum and other parts are warrantied but the $665 in labor is not. Really??? Do you think they would think about giving you a labor price that is higher than most new washers in their store? Do they expect people to logically agree to these labor prices instead of buying a new washer? This front loading washer with all the bells and whistles was on sale and did not even cost that much to buy!!!

We purchased a Kenmore "Elite" front load washer and dryer in 2011. In the same year that the one-year warranty expired, the washer quit working. The Sears repairman informed us that the motherboard on the washer was bad. The cost to replace was just under $1,000 and it was not covered by warranty. A washer that costs $2,000 should last much longer than a year. The laws in most states impose a warranty of merchantability on sellers and manufacturers. If a seller puts an item on the market, it is required by law to make sure that the product is fit for its stated purpose.

Model 4027 2900 - The washer has not been getting items as clean as it should. It has finally stopped completing the wash cycle. It now has clothes sitting in it with an OE code. I tried the troubleshooting, nothing worked. I called to try and get it repaired. I can by an extended contract for $319.99 for 1 year and it covers up to 1 year or I can pay a trip charge of $75 plus labor, plus parts which I was informed that often front loader repairs get expensive and the contract is the best route to go. WHAT DO I DO? Low on money, low on confidence with this brand I bought thinking it would last more than 2 years 11 months, and low on patience now. Help!

I purchased a new Calypso washing machine from Sears in 2003, and initially loved it. But after finding my clothes were not getting clean, they were smelling mildewed, and it finally broke altogether, I scheduled numerous repair appointments with Sears. Each time I found that my machine was broken again shortly thereafter. (By the way, Sears Service is another sad story, and I think once you purchase a repair and maintenance plan, you are last on their schedule.) After, much complaining and saying I was filing an action under the "lemon law," they agreed to credit me the amount of purchase for a new washer.

Recently, our Kenmore washing machine stopped functioning. The service tech came and told us it would cost $1000 to replace 2 circuit boards in the machine. We purchased this machine as an upgrade from our previous Kenmore washing machine. We have always been happy with the Kenmore brand, but now we are seriously questioning our decision to be loyal Sears customers. We did not purchase the service plan with this washing machine specifically because we felt the Kenmore brand name was quality enough. After speaking with 5 customer service reps, we got nowhere. Sears is not the company they once were.

Numerous Fdl, F11 and vibration problems: I purchased the machine in mid 2005 with five-year extended warranty. I had the CCU on both washer and dryer replaced. I complained numerous times over the course of five years about vibration and tub actually banging against the case. Each time, the technicians would stonewall me saying they could not replicate the problem. I repaired the CCU again and vibration has gotten worse. Finally, I heard about class action lawsuit going forward, but now after three years out of extended warranty, I am ready to give up and buy an LG or Samsung. So my laundry pair lasted 8 years and cost me over $2,000. My previous set cost half that and lasted 14 years. No more Sears for me, sad to say. Frustrating, to say the least.

This washer has had a musty smell for the first year that we cannot get rid of. We have tried all the recommended so-called remedies with no good results. The repair tech was great but he does not work directly for Sears. I called Sears and complained and was told there was nothing they could do for the smell. We have had Kenmore products for our entire married life of 49 years. We will most likely set this out at the end of our driveway on our road with advertisement taped to this piece of junk for all who pass by to see. We will then purchase something made in the USA!

This washer has had the control panel replaced and has been leaking for three months. It started making weird noises this week and is pouring water. Repairman said it is a default causing the tube to be worn and a hole in the tube. He has seen several of these but Sears refused to repair. Sears repair hung up on me three times.

Kenmore Elite Oasis washer model 11028032701 is leaking from the bottom and making noise. It also has oil or grease coming out from the bottom. Never buy this washer. My mother and I both bought the washer from Sears and they broke after one year and four days. They refused to fix or replace because it's four days over warranty. Then mother's washer broke the same way as mine, oil leak and water at bottom two weeks after mine. Sears was totally not helpful. She paid for a repairman and had it fixed. Then a week later, it was leaking water from bottom again. I'm not pleased at all.

I bought a Kenmore model 2130 in October 2011. It lasted 18 months before it broke down. I paid over $500 for it. What a waste of money!

I purchased the Kenmore front load washer, model 4031, in January 2010. Exactly one year and one month later, we were noticing the noise coming from it was like a helicopter flying over our house. Considering it is in the basement, that's loud! We had a serviceman come and check it out. He said the bearing was shot and it would have to have a new drum, etc., to the tune of around $700+. It also puts a nice groove in the see-through door material due to the banging around, I guess. Plus I found a seal of some sort in my wet clothes - looked as if it had been cut into. Well then we had to get an anti-hammer device as when it would fill with water, it caused the pipes to about vibrate out of their brackets (Sears says this is a common problem).

Kenmore Elite Washing Machine - We received the recall notice, and even though we have experienced no issues with our washing machine since we purchased it several years ago, my husband called to schedule the service because it was a safety recall. The technician came out on February 8th and slowed the speed of the spin cycle on the bulky items selection. The first time I washed clothes after that, I had multiple UE (unbalanced error) and it actually took one cycle 2 hours and 45 minutes before I could finally get the clothes clean and rinsed somewhat, and then spun out and into the dryer. I tried several other cycles, selecting different spin speeds, and never could wash a load without standing around redistributing the clothes in the tub. My husband called again and they sent a different technician on February 18th, who ran diagnostics and said the tests showed nothing was wrong. He advised me on how to wash clothes - two of each item, large loads, etc. - and said there appeared to be nothing wrong after he ran a partial cycle with no clothes in the washer. He instructed me to let it finish and then he closed the ticket.

I bought the Sears Kenmore Elite top-loading, high-efficiency washing machine (manufactured by LG) in May 2011 for close to $1,000. At first, it was fine. A few weeks ago (January 2013), it started overflowing every time it fills. I watched the numbers on the control board go wonky instead of counting down the minutes sequentially. It overflows on the wash cycle, won't drain unless I stop the cycle, and manually select drain/spin, then it drains perfectly. I recognize a wacky computer when I see one, so I unplugged it thinking it might reset itself. Problem keeps happening. I researched it on the internet and saw that there is defective casing material used in the manufacture and the motherboard gets wet!

We purchased a Kenmore Elite washer 7-4-11. It was not much trouble in the first few months but I always had to make sure I did a large load or the machine would constantly be out of balance. Recently, I got a safety recall on the machine recently. I had the repairman out to install the update necessary. He has been out three times now and my problems have grown to the point of no return. I am totally unhappy with this machine and your update. As soon as I can get money saved up, it is out of my sight and being replaced with a different brand. You have got to be kidding if you think people are not going to drive you crazy with complaints. If you do a light load, it goes through 3 or 4 Rinse cycles and is constantly out of balance. It now takes 2 to 2 1/2 hours to do a small load of laundry and you call that efficient! I stay at home so I am able to stand over the stupid thing, but for working people, it will be a nightmare. My advice is to stay away from any Kenmore Elite. It sucks!

Kenmore Elite Oasis washer - I bought ours in '07 and started having trouble 6 months after we bought it! It wouldn't start when you pushed the button! We had to keep turning it off and on to get it to finally start! My husband is a Mr. Fix It so he figured out it was the computer board! He made sure all the wires were attached and such! I called Sears to complain and of course, they said I could get a repairman out! I told them it was 6 months old! My husband ordered a new board and put it in then it worked! Then a few months later, it started leaking water on the floor! Thank goodness it's in the basement with a drain by it! So I kept using it!

Our Kenmore Elite high efficiency top load washer just had a recall and no longer has some of the features we initially paid for. But there are more reasons to avoid this product. There is a rust issue that's now eating into the enamel of the washer at the liquid bleach inlet of our two year old washing machine. Yesterday, based on some other reviews I read while contemplating my two cents, I checked the water temp when the machine was placed on a warm rinse. Guess what? It's cold water. This machine is disappointing and so are the responses given by Sears when you contact them with the concerns. No longer covered by manufacturer's warranty. True. Didn't purchase extended warranty. True. But what about product integrity? Product expectation? This washer is disappointing. I've been a loyal customer for years, but sadly my loyalty has been eroded with inferior products and service.

I purchased the pair of Kenmore Elite Oasis Canyon size washer and dryer in August of 2007. I have spent so much money on repairs, and I simply want to put it on the sidewalk with a warning sign for anyone who will take it. It began less than a year after I purchased it. First, it was the F1 code. It turns out that the control board was faulty. They paid for a portion of it, but I got stuck with the rest and the labor. Then, the dryer began acting up. It only dries the clothes on Timed Dry, and it usually takes 70 minutes to dry a load. Do you know how much power that uses? The washer has since been repaired two more times. The tub had to be replaced within the first 3 years. Now, I am getting the DL code, which means the door will not latch. There is nothing blocking this from happening.

I purchased a Kenmore Elite top load washing machine. Luckily, I did purchase the warranty at that time. Shortly after the purchase, the control board went out and needed to be replaced. If I hadn't had the warranty, it would have cost me which is seriously ridiculous, that a new washer should only last a few weeks. The machine continued to have this error code to come up. We would turn it off and restart it. It would work for a little while, then the code would appear again. I finally ordered another control board in December 2011. This one worked for a month or so, then it again started having the error again. The Washer at this time continues to get an error code, although now it will not go into the spin mode no matter how many times we turn it off and on, or unplug it.

Multiple times when trying to turn on the washer(Kenmore Washer Model 796.4027), it will give a door alarm. Sears repair has been out three times in the last 13 months and we have a fourth service call in now for the same trouble. They have changed out both printed circuit boards, latch switch and latch. They are just guessing and not fixing. I requested they invoke the lemon law but they tell me that it does not apply due to the fourth call being within 12 months of the 1st call. Every repair has taken from 4 days to over 3 weeks. Sears is not the service-oriented company of old. As of now, I am waiting for Sears to show up for the 4th service call for the same trouble.

I purchased this washing machine in April 2010. It was okay for about a year then it started to display SUD and code F35, and would not run on any setting. This was a defect and Sears should offer a recall. A washing machine at this price should last for more than 2 years. After reading the other reviews with the same problem, I have decided to purchase a new washer and it will not be a Kenmore from Sears ever again!

Sears installed new washing machine in August and Sears' installer messed up the connection so we had a huge leak (out of plain sight) and lost thousands of gallons of water in California (where we have a drought and are supposed to conserve water). We had over $1000 extra on the water bill and called the specialist from DWP who had discovered this tremendous leak. I called Sears on the 4th of Jan. and they gave me emergency appointments on the 10th while I have a fountain of water gushing out. Sears rep advised not to touch (or fix) it before their technician gets here. Also, they advised me to seek reimbursement from my homeowner's insurance (that does not cover damage caused by leaking plumbing) from the home warranty company (Fidelity) that does not want to deal with it either.

We purchased a Kenmore Elite HE4T front load washer in the Fall of 2005. For the first three years, the Sears service tech repaired the code problem by replacing door lock twice. They replaced the computer once. After expiration of warranty, I had the same problem (F11 door lock failure) and had the service tech replace 2 door locks and 2 computers - on my dime. Just this week, I have the same code problem. I found out if I turned off the washer and waited one hour and restarted the wash, it worked as advertised. I am angry that I cannot receive any help from Kenmore or Sears without paying for service. Kenmore should be responsible in repairing this chronic problem.

The drum bearing of my 8-year old Kenmore washer with matching dryer went out. The cost of the part is $2. Service man quoted $972 to fix. What is Sears thinking? Plain obsolescence! Kenmore is not manufactured to have the bearing replaced. You have to buy the complete drum and spin basket. Ridiculous. It's built to fail in a Frigidaire plant. Dryer is designed to fit only another Kenmore product. So, I also have to buy a new dryer. Needless to say, it will not be Kenmore and it will not be purchased at Sears. I will buy a Meile washer and dryer and never buy from Sears again. No wonder they are failing. I would prefer to support local businesses, but until they realize consumers are tired of paying high prices for Chinese garbage, smart consumers will seek superior quality in brands made in Europe.

Kenmore washer never with hot water - It does not wash with hot water! Cold only! I turn the dial to hot and it's never even warm! That may be why it locks. I want my old washer back!

My Kenmore Calypso washing machine has been leaking water and I have been told there was a recall. I had placed my name on the recall but the only thing the technician did was come out and reset the programming, they did not do anything with the Calypso cycle itself. How can I get this issue resolved?

This is my second Kenmore washer (mod. 110). After five years with the first one, it started wrapping clothes around the agitator and tearing them. So we bought another one (mod. 110). After five months, it is doing the same thing.

We were given advice by the local sales agent to purchase this top of the line appliance (Kenmore 800 top loading washer) as it was reliable and one of the very few to require frequent repair. As a long and faithful consumer, we expected the appliance to be of solid construction and give us the type of service we came to associate with the Kenmore reliability. Alas, what a downfall. The product has turned into a constant expense in repairing the never-ending problems. As of this day, I have become wary of any product sold by Sears and Kmart due to our problem. We are retired, living on a fixed income, and cannot afford the extra expense we have burdened by the misrepresentation of the sales agent. Therefore, we may just start shopping elsewhere for any further purchases. I am saddened by the disappointing drop of quality in any of the Sears and/or Kmart consumer products.

I purchased a Kenmore Elite HE3 washer and pedestal in 2004 from Sears. I always dried off the area around the rubber seal, did an occasional bleach wash, hot water wash and sometimes added vinegar to keep the moisture down. I always left the door open after use and I used a maximum of 3 tablespoon of HE detergent. In 2007, I sent a letter to the customer service department explaining that mold had formed inside the rubber door seal and nothing seemed to help. I listed all the things I did and said that I was frustrated that I spent $1,000 and in three years, I was having problems. They responded with a long list of what to do for odor problems, all of which I was doing already.

Every single time I do a load of laundry with the Kenmore Elite washer, it turns into a large twisted ball of knots. It's destroying my clothes. The sleeves knot and twist and draw stings make it worse; also, bras and socks and lingerie bags all twist and pull. I set the spin to low every time. It makes absolutely no difference. And because everything is one big knot on one side of the basin, it of course goes off balance and smashes around. The matching Elite dryer is no match for what its partner does - it can't get these wrinkles out no matter what the setting. Also, if I use the bleach cup, it bleaches for loads afterward. It's not safe to do a dark or colored load after a white load. It was purchased in July 2010. These machines were brand new (I was told), top load and HE. I hate it. It's been ruining my family's clothes since the first load. Also, I must use the extra rinse button, which is not very energy saving, or the clothes smell and don't get clean.

I bought all new Kenmore appliances 5 years ago and in the past 2 years, I have replaced my washer, dryer, dishwasher and now my side-by-side fridge. I will never buy another Kenmore nor will any of our friends and family. Dissatisfied.

I purchased this expensive set (Kenmore Elite Oasis HE washer) from Sears in 2006. We have had it repaired once and now during the spin cycle, all it does is throw an error code and spins like it's off balance and will not complete the cycle. We have checked everything there is to check and seems as everyone out here who have this washer is having the same/similar problem. Don’t you think Sears/Kenmore need to stand behind their product and put a recall out so that we consumers don’t have to purchase a new one or spend $300.00 to get it repaired if they can even diagnose the problem? Kenmore, you suck! I will never purchase anything else ever with your name on it!

I have owned this Kenmore Elite Oasis HE washing machine for 6 years and we had a recall on the machine 3 years ago - after years of the machine stopping because of "UL" unbalanced load. With this recall, they replaced the computer memory board. However, my machine is doing the same thing again. Sears has sent a repairman that would not even open the lid on the machine to see the problem. He ran a diagnostic test on the machine and said that he had no idea what the problem was. I called Sears repair and they assured me they would repair my machine. However, when the next repairman was on his way to my house, he also had no idea what the problem was with my machine. When I explained the situation, he had no direction on how to repair my machine. Is anyone else having the same problem? I do realize that I have purchased my last Kenmore product and anything from Sears!

Kenmore Washer Model 26882 is the worst washer ever. I purchased it in July '06 for our mother. First call was back in August '06, they replaced basket drive; (Oops) quality control missed one. Next call back was on 11/5/11; the wire fell off on the underside of machine. It was never crimped in place properly. (Oops) Quality control missed another one. Next call back on 6/2/12, the drive motor was shot; they replaced the whole machine; (Oops) no quality control working when this machine was assembled. We replaced your ** washer with a Speed Queen. We will never ever buy a Kenmore again. They have no clue as to what they are doing. Once again, it's the worst washer ever (my mom should have kept her old 1900's wringer washer that never failed).

We have purchased the Kenmore Elite in July 2011 at Sears. First, the clothes were washed okay. Then I started to notice that the clothes do not look clean and doesn't smell fresh. I decided to rinse them with my hands before putting them into a dryer. The results were astonishing! The water is dirty, soupy and brownish in color. I have to rinse clothes three to four times until the water gets clean. My elbows and shoulders started to ache.

In June 2010, I purchased a Kenmore front load washer and dryer, model #4027-2900. I understand they were made by LG. I have had nothing but trouble with this washing machine. About six months after I had the washing machine, the rinse water would not spin out and the repairman came out and changed a computer part. Then, I started getting brown streaks all over my clothes. They told me to clean the machine and I told them I did. They have been out several times and cannot give me an answer why this keeps happening. The last man told me to go to the store and get washer cleaner and keep putting it through the cycle until the machine is fully clean. I clean the machine several times a month. I do not get brown streaks on my clothes every wash.

I have had bad experiences with Whirlpool washers in the past. Less than five years ago, we decided to purchase a new washer since our two-year old Whirlpool washer was giving us endless problems. We purchased a Kenmore Elite from Sears. We did not know that our washer was actually a Whirlpool washer. We have started with the same problems with this washer as we did with our Whirlpool washer. I just learned that our machine was actually manufactured by Whirlpool. I was told by Kenmore that other Kenmore Elite washing machines were recalled with the same problem, but does not include my model.

I bought this Kenmore 800 series washer in December 2009. I have had repairmen here 3 times. The parts are made in Mexico and they are cheap plastic. Someone needs to do a printout of all these complaints and send them to their congressman to present to Consumer Affairs (Mr. Cordray) in Washington. It's bad enough that most of our manufacturing is outsourced to foreign countries, and it is time that someone starts demanding quality control. These CEO's make millions and it’s time to demand that we, the consumer, get a better quality product.

Not long after the warranty ran out, the front door started leaking. I called the appliance repairman and they had to replace some type of door seal. Labor and materials was around $250.00. Now, 6 months later, it is pouring water like a seal. I will have to spend another $250.00, I assume. I will never ever buy another Front Load Washer Model 796.4027 from Sears. We purchased the set with the dryer. The dryer is gas and works great.

I purchased a Kenmore 600 topload washer in 12/09. I was satisfied with its performance, but it only lasted 2 years. The springs became weak, and when the spin cycle ended, it banged, and cracked the outer tub. Repairs will cost almost as much as buying a new one. I spent considerable time researching consumer reviews and wanting an American-made product, and spent considerable money thinking the investment would last several years. It is sad that even American-made products are built to last until just after the warranty expires. The repairman didn't think these parts are even covered in the warranty. I can't afford another washer, and when I do, it won't be a Kenmore.

I bought a front loading Kenmore model 40412 in Sept 2010 for $736. This is March 2012. Spin cycle makes noise as loud as an airplane and clothes come out stained with grease. Service tech just estimated over $1,100 to replace tub bearing and door seal. How does that make any sense or is justifiable? No more Sears/Kenmore for us!

I purchased a new top of the line Kenmore Elite front load washer and dryer. After four months of use, we noticed that there was a foul smell coming from the inside of the washer. Using bleach with the washer set on the clean cycle, we would attempt to rid the washer of this horrid smell at least once every three days.

Sears Kenmore Oasis Washer - The drain pump failed and flooded my home ruining basement, ceiling and carpets.

I bought a new Kenmore washer two months ago and I have never been so aggravated with a washer in all my life. My clothes are not being cleaned and there is never enough water to rinse them. I have to wait 40 minutes for the load to wash them and then re-rinse them on the rinse cycle. I am asking how this can save me time and money? I had a plain Kenmore washer (no bells and whistles) that lasted me 18 years and finally quit. How I would love to have it back. This new washer will never be the washer my old one was. I am planning to contact the dealer and return it. Too bad I did not read all the bad reviews before I purchased this machine. I would like to know why we, the consumers, have to throw away hard-earned money for products that do not work? I will not ever purchase another Kenmore washer.

I contacted Sears repair and set up an appointment to have my Kenmore washing machine repaired. I took time off from work and waited all day for them. No show. I was mad, but rescheduled. Second appointment, they came and I was thrilled. I was told that I needed an expensive part and paid $360.67 for the repair. As soon as the repairman left, I started my washing machine to find that it was still broken! I immediately contacted repair and was told that someone would come out that weekend (it was a Friday). Guess what... no one came! I then scheduled one last appointment, guess what... no one came again!

The washer quit draining and shows F51 and F34 codes. Following the trouble shooting info the company tried to hide from the customers inside, the washer showed the machine control board needed to be replaced. A quick internet search showed hundreds of complaints about the same thing. A recall was set up for some washers, but many others with the same problem are not included in it. If someone pays for a top end product, they should not receive a poorly designed/built pile of junk. This washer should be sold for $100 at Wal-Mart, and even then it might not be a good deal.

I bought a new Kenmore washer 7/2011. It will not rinse in the normal and heavy duty cycles but rinses normally in the casual cycle. The repairman was prompt and knowledgeable – no complaints there but he told me that was what the washing machine was programmed to do. So, I am only able to wash laundry on the casual cycle in this new machine. Someone, please explain that to me! I will never buy another one from Sears!

I have a fairly new Kenmore Oasis Elite Washing Machine that has been repaired twice and is now having problems again. The machine does not think it is level when it starts to spin. We have done the troubleshooting to no avail. Please have someone contact me concerning some fair reimbursement for their poorly made product.

I purchased a Kenmore Elite Oasis HE washer and dryer in 2006. I would never buy another one. They are the worst pair I have ever owned. There always seems to be a problem. Just a little frustrating like getting off balance multiple times during each wash, even if I carefully place the clothes around the sides. It is perfectly level also. The sensor of the dryer quit years ago. I can't leave the washer and dryer on without being in the house to try to fix the problem when it occurs, or to check the clothes, to see if they are dry. The pair cost me $1,948.92 in 2006. I had just retired, and hoped this pair would last. I want to be reimbursed, so I can purchase a different pair. I wouldn't even feel honest, if I give them to goodwill.

I have had this washer (Kenmore 50.0 washer top loader) for one year. They have been back to "fix" it for the fourth time for the same thing! I don't get it, you pay to have the warranty, they come to your house, and are back for the exact same thing. They aren't fixing the problem. I tried to talk to the repairman and in his words, "Lady, anything you buy nowadays is junk." He even told me that whoever I called and complained about my problem, they don't want to hear it, so they tell you to talk to the repairman about it to "get the monkey off their back." Real nice Sears! I won't be buying another thing from you. You don't show up when you’re supposed to and just feed you a line. I'm done and won't recommend you to anyone.

Kenmore Model 796.4027. It is rated as best buy by Consumer Reports. However, it has a serious design flaw. The valves close much too quickly causing massive water hammer. None of our other washers had this problem. Their solution, install new anti-water hammer devices. **. This is a design flaw in these machines. Wikipedia has a very nice treatment of what causes water hammer. I also spent a good bit of time in Engineering School studying hydraulics and this is a classic case. The valve is closing much too rapidly. The solenoid that actuates the valves needs to be redesigned. It shouldn't be hard, other washer manufacturers seem to have figured it out.

The water of my washer will not drain plus it has all kinds of error codes. I had to pay $129.00 for a repairman to take the bottom section below the door and unscrew a 3" round end off and clean out a trap that if in the book, I could have done myself. This should be included in the care of the washers to be checked once a year. This is just another way for them to take advantage of the consumer. I posted on FB to get the word out and to save everyone some hard earn money.

I brought a Kenmore washer in March of 2010. By the summer of 2010, the machine dial needed to be replaced. My washer was still under warranty, so the part and labor was covered. It has not been two years, and the dial broke again. My washer is no longer under any warranty, due to being on disability, and I am unable to afford the extended warranty. I feel the washer should have lasted longer than a year and a half. I also feel Sears should fix this washer for free. I have to try to make the washer work, by turning the dial from the bottom, and hope that the machine will land on the wash cycle.

I purchased a Kenmore Elite HE3T washer last February 2009. After 20 months of use, there was an F35 error. I am using the HE detergent. Several attempts to clear the lines and analog water pressure sensor only provides temporary relief. The washer's door ring is also a breeding ground for mold. I will purchase a new sensor from a local parts supplier.

There is nothing worse than getting out of the shower and drying your face with a smelly moldy towel. Kenmore smartwash 5+ front load washer smells like mold even after cleaning with bleach solution, washing machine cleaner, and leaving the door open all the time which block the doorway and is very inconvenient. Clothes are left smelling even after rinsing twice and using dryer sheets.

The washer constantly smells like mildew, even after cleaning the gasket with bleach, and running an empty load with hot water and bleach. I have heard from several other friends that they have the same issue with this washer. My laundry room always smells like mildew, and clothes have to be removed immediately, or they will need to be re-washed.

This machine worth $1,000 is a joke. In five years, we have had nothing but problems. They will not fix it, but it is on the recall list. They want me to buy another warranty. What a shame. Now, I need to buy a new washer.

We have a Kenmore Elite Smart Wash Quietpak 4 model 11049962603 that we bought in 08/2009 with a 2-year warranty. It is now 11/2011. The machine was replacing a 30 yr. old Maytag that still worked. Our 30 yr. old dryer had died and we thought we would buy a new energy saving set. We were sorry we did. The Maytag would probably still be working. The washer just stopped working the other day. We called Sears Repair to fix it (that's where we got it from). The repair guy came out and said the motor board needed to be replaced. He quoted us $671.13 to repair it. We paid $863.99 plus taxes for the machine (see the problem here?). We refused service at this time, because we wanted to see if something could be done about the costs. In my opinion, we would be better off getting another new machine that doesn't have 2 years of wear and tear on it (we are out $129 for the service call already).

I have a 3.5 year old HE5T Steam Kenmore Elite front load washer. After the error of sud and f35, we bought a new pressure switch and replaced it for $100. I turned the machine on thinking this would solve the problem, only to now have f21 error coming up. I cleaned traps and checked the lines. Now I am looking at a new pump for $140. Are you kidding me? This is ridiculous. Needless to say, we are purchasing a new washer from a local dealer, not Sears. And, you can bet it won't be a Kenmore! How disappointing to feel this ripped off.

Kenmore SmartWash Front Load washer smells like mold even after cleaning with bleach solution, washing machine cleaner, and leaving the door open all the time. Clothes are left smelling even after rinsing twice and using dryer sheets. I have talked to a repairman. We have extended warranty with no solution to this problem. Clothes often smell bad and must be rewashed unless you are right there to remove from washer immediately, which is not always possible. Would never have bought this product if I knew and I am very disappointed.

I purchased a Kenmore Top loading HE washer and dryer 6 months ago for our new home. I always hear that they last forever and yesterday, the washer just stopped spinning and draining. Now, I have a washer half full of bleach water and a bag of very wet clothes that I had to hand wring out. Now until the repair service arrives 10 days later, I have to go out to wash my clothes. We are very unhappy about this washer and like some others, I am also having problems with things being ruined in the washer or not coming out clean.

I bought this washer 6 years ago. It has worked just fine until about 6 months ago. Suddenly, it started taking longer and longer to finish the cycle. Then, occasionally, it wouldn't spin the clothes and I would have to run the separate drain and spin cycle. Then, it suddenly wouldn't even do that. I called Sears. My intention was to find out what it would cost (because it was out of warranty) to replace the brain, including the labor and repair call. Instead of giving me the quote I asked for, she convinced me to buy a 1-year service policy for somewhere around $350.00 explaining that if it was the brain, it would be considerably more than that.

On 10-28-2011, Sears' Kenmore washer was repaired. model # 45087 and serial # cst0410838. The machine now is quieter and runs smoother than ever. We believe the suspension system was defective since it was new, as we had to adjust loads to eliminate the shaking and vibration. We have spent years of working with this washer, and now paid $280.00 to repair. What will Sears do to retain our business?

Shortly after the one year warranty expired on our Kenmore 400 Washer (Model:29422801), it began tearing holes in items. The washer seems to enjoy eating jeans, boxer shorts, shirts, my wife's bras, and our blankets. After 14 months, the washer no longer functions as it was described. I tried to reach out to the manufacturer but to no avail.

We bought the Kenmore Elite 29272, the day after Thanksgiving in 2010. We are now on the second main control board in ten months. Both times, the part has been back ordered and Sears has called the day before our appointment to "reschedule". In both cases, they put the situation in our hands to track the part and then call them "once we have the part in hand" to not waste their time. What about our time? Each occurrence has lasted a month. This means the washer has only been in use 8 of the 10 months we have had it. I think they were trying to draw out the time so it falls out of warranty.

The Kenmore Washer Elite Oasis works fine till the ending number 6 rinse. Last couple of years, the problems are way too many with the machine. It cost good money. Please help me!

Kenmore washer would not turn on. I waited 4 days for a service tech. He ordered a part that took approximately 3 weeks to get. Another service tech showed up 4 days after the part was delivered to my house. He installed the part, we did a load of laundry and the washer flooded two rooms of my basement. I called Kenmore to tell them the issue and they told me they can send out somebody 6 days from now. They also connected me with a claims department that said they can't look at my house for 2 days. Now, I have no washer and my wife and I will spend 3 days cleaning our basement. These were all warranty work. I was offered a 1-year service agreement for my inconvenience.

I was drying my clothes in my Kenmore dryer and was fixing to go to bed. When I walked in my kitchen, I heard a loud noise and smelled something burning. I realized that my dryer was on fire. I quickly unplugged it and realized that the side panel was burnt, my clothes smelled like smoke. I have had this dryer, approximately 5 years. I just did not realize how dangerous the malfunction of a dryer could be. The worry that I have is what would have happened if I had not walked back in there before retiring for the night. Shouldn't there be a safety switch, in which it turns itself off in the event of an incident like this.

In February 2006, I purchased a Kenmore Elite Dryer (110 95 087 402). It stopped working due to controller board issues by January 2007. Sears repaired it under warranty in February/March 2007. The replaced controller board failed again by July 2007, but started working in October 2007 after being unplugged/unused. It failed completely and was replaced again in 2008. I had another round of 4-5 months of no use/unplugging it; it would work for a few months then die altogether. The controller was again replaced in 2010. It died again this summer (May 2011) and has functioned 3 times since. Each with weird behavior (running only select cycles, shorter than time listed, longer than time listed). Now, it's lighting up, but not running (after being unused/unplugged since July 2011).

I purchased a Kenmore Elite Dryer from Sears at Southpark Mall, Strongsville, Ohio.

Can I put a negative star above? I purchased Kenmore elite washer and dryers on 11/06. I had nothing but problems for five years from the main circuit board on washer, with codes that even Sears phone tech couldn't even identify. I replaced two water pumps on the washer from coins getting into the pump. Now, the dryer continues to beep when running. It will even flash times when it is not even being used. I have to unplug the dryer when we aren't using it so it won't keep beeping. I will never buy another washer or dryer from Sears again. The old style washer and dryers are by far better and more long lasting than these two.

I hate my Sears Kenmore Elite Washer and Dryer.

I bought a Sears Kenmore Washer and purchased an extended warranty. This machine has flooded my basement on at least six occasions, three times causing extensive damage. They have replaced the seal three times and the motor twice. They have forgotten to replace the front cover, leaving wires exposed. I have called, and spoken to dozens of people on what must be every department. The only thing in common, is that they refuse to take responsibility for this defective machine.

I have been using Kenmore products for 35+ years. I bought my last Kenmore 500 clothes washer about 3 years ago. I am disappointed that the gentle wash merely beats the heck out of the clothes for a couple of minutes, then stops for a minute, then thrashes them some more. My old Kenmore would agitate nice and slow, almost like a hand wash.

The washer is making noise and I am not happy with the product. It is not leveling and it has mold problems. I would like a new washer.

I bought Kenmore washer and dryer in '07. I had to have washer repaired 4 or 5 times. The repairpersons always say they have to replace the board. Today's repairman had to get instructions from someone on the phone in order to complete the task. I am washing now and it is making the same sound it did before repair was done. It sounds like a German tank. I am sure I will have further problems. My Kenmore dryer makes a very loud whining noise. I have used Kenmore washers and dryers for 40 years. This is the first time I have had these kinds of problems.

On July 25, 2011, I first called Sears to report that my Kenmore Elite H5t washing machine was not working. The error code was an F35, which means the overflow switch needed to be replaced. An appointment was scheduled for August 3, 2011. My daughter sat home for hours waiting for the tech to arrive, which they never did. They claimed that they called both my home and cell. No such calls were placed, as I have caller ID at home and my cell identifies the phone number. When asked why they never showed up, I was told by Sears Service that the appointment that I received was a "forced" appointment not a "saved". I was a bit taken back by their answer. Wow! I had no idea that an appt took on a totally whole new meaning; where was I when this took place.

I have a Kenmore Elite Oasis HT 28081 Washer. This washer broke down after one year and Sears will not take responsibility of fixing it. Our family has used Kenmore products for many decades, shame on Sears I will never trust their product again. It cost me $933 for this washer, which is supposed to be one of the best and efficient washer and an energy saver. I would like Sears to refund me.

We bought a Kenmore Elite washer on February 17, 2011. It was delivered in March. I was very confident in Sears quality. We were surprised when four months later, the machine began making noise and vibrating badly during the spin cycle. We called Sears repair (machine is warranted). They said that a repair tech would be dispatched (for a new machine). The tech came out. The tech determined that a clutch was needed. He ordered the part to be delivered to our home. Two weeks later, the part came. We called and another tech was dispatched week later.

A lightning damaged the wires of Laundry Center Kenmore 1YU1000 purchased in September 2009. Technician no. ** repaired the wires on August 16 and charged $408.64.

I purchased a Kenmore elite washer HD3 in March 2011. After more than 17 months, the main control unit stopped working. Sears charged me $503.00 for it plus tax and labor to a total of $688.24 for repair when the control unit at appliance parts is only $255.00.

I purchased a Whirlpool built HE Oasis Washer, Kenmore brand but Whirlpool constructed. It really is a piece of junk. I paid right at $1,000 in the fall of 2008 and within three months, I needed a service call. Then right after the one year warranty, I needed several parts replaced and now one year after, it has three error codes.

I purchased Kenmore Oasis washer in 2007. In 2010, the washer began leaking from bottom. My laundry floor never got wet in front of the washer, so I didn't know there was a leak. The washer is on the second story. It was evidently a slow leak. I started smelling a musty smell in my kitchen (directly under the laundry room). Then, I started noticing brown spots on the ceiling in the kitchen. We just had a major snow storm, so I thought the roof had leaked from ice build up. I called the insurance company. They repaired and paid for the damage even though they could not find a roof leak. They cut holes in the ceiling and used huge fans to dry out the ceiling.

I bought the Kenmore front loader washer just over three years ago. During the first year, it has nothing but problems with it.

I purchased a Kenmore washer at 6pm on 8/11/11, took it home and did not work. I called back to the store and I was told to get online and troubleshoot. I could not get a service tech as the purchase was new; not in the system yet. I called repair tech on 8/12 but could not get an appointment until the afternoon of 8/15. The store manager is not available until 1:00 on 8/12. At 2:47 no call was received from the manager. I called executive office and said they were sending a tech this evening. I purchased tires (4) from Sears; truck shook bad. I was told to take it to Dobbs and if they said the tires were bad that Sears would replace them.

Purchased a Kenmore Elit front load washer in April of 2009. By July 26 of 2011, the Motor Control Unit stopped operating on a 2.25 years old machine. A technician came out to tell us the repair would cost $693 + $75 service call charge on a $784 machine, and the part (which basically controls the entire electronic functions of the machine) would have a 90-day warranty. The technician suggested we buy a new machine vs paying the cost to repair our existing, basically near-new machine. After hours of speaking to Sears (and 7 different representatives in different departments all giving us the brush off), we spoke to a gentleman in their Customer Solutions Center who informed us the Motor Control Unit was covered by the exceptional parts warranty, part #818396. Today, the service technician came out to tell us, in deed, the part is NOT covered under the exceptions part warranty. Rather the sensor smart electronic board would be covered under this warranty for only 2 years.

I called about my Kenmore Elite HE5t Steam Washer. It keeps going into a SUD, then within a few minutes it goes into an F35 error. I talked with Sears and they told me the only thing they could do is send a repairman to my house to look at it. The cost is $129 plus the part. The part is a water level switch, it costs $85 dollars.

We have a 2-year-old Kenmore Elite HE5t front load washing machine. After spending hours on the computer looking up the problem, I found out that the part "water level switch" #W10415587 appears to be a defective part that has had back order problems for over two years in these machines. There are 100's if not 1000's of people who have had the same part go bad.

Fix the washer over 20 times since purchase in 08. Replacing mother board again in 6 months. Repair teaches different things then the sells guys. I use to rave about Kenmore. Not anymore. I could have bought a new washer every year for the amount of money I have used to repair washers in the past 10 years. All Kenmores with Sears repair men.

Oasis HE Kenmore Elite washer has poor service and lack of ownership! We purchased an Oasis HE Kenmore Elite washer from our local Sear store in 2006. At the time of our purchase, we also got the extended warranty for both the washer and matching dryer. We had done loads of homework before our purchase and we were convinced that this was the pair that would meet our needs. Over the past several years, we have had service calls for both the washer and dryer. Unfortunately, I did not call as often as I should have called for service as I am not a complainer, and just try to make things work even if not all parts are doing as needed.

In 2003, we purchased a Kenmore Elite Calypso Wash Motion Washing Machine, Model #110.24084200, Type 170. We have had problems with it for some time now. The whites get black streaks on them and the clothes get twisted and stretched too easily. I have to always use a second rinse to get the soap out. I use HE detergent and I am very conservative.

Kenmore top loader HE 21302010 7 months old broken. 3 weeks later, it is still broken after 2 technicians and bills over $1500. Another technician is coming out in a week. I asked for a new one since this is a lemon. Sears said since it is under warranty, they will pay until it is fixed. In the meantime, I am without a washer and it looks like the $400 washer will end up costing them over $2000.

We purchased a Kenmore washer and dryer in Feb 2007, after previously purchasing two other washers and dryers that we never had problems with. This latest washer has been nothing but trouble. At the one year mark, a part went out that we had to replace. Then a board went out that was very costly. Now, a bearing needs to be replaced but the serviceman told us we should just buy a new washer because the bearing is so expensive. When we use our washer, it is so loud we can't hear each other talking and we have to keep a towel on the floor because of the leaks. It was a very expensive washer to have for only four years. Kenmore did not put out a good product.

I purchased my washer and dryer in April 2010. I have never been so disappointed in appliances before. The washer doesn't clean properly and everything comes out of washer and dryer in a million wrinkles. I've tried different settings,just putting a few things in at a time and nothing seems to help. I have no idea how to fix this problem. I would love to go back to go back to my old ones.

I purchased a Kenmore washer and dryer. Within the first three months, the drum in the dryer needed to be replaced. Lucky for me it was still under warranty. Within two years of the purchase date, my washer needed a new drum because it was cracked. The warranty ran out and I was told there was nothing they could do other than charge me $129.00 plus the price of a new drum. I will never purchase a Kenmore product ever again nor will I ever purchase an item from Sears. Both appliances were obviously defective. I need to purchase another washer.

I had this Kenmore Elite Oasis washing machine for 2 years and have had problems with it for the last 6 months. The tech came out and tried to fix it but it has the same problems which is that the spin cycle will not complete. The machine shakes, rattles and rolls when on spin cycle. I have to turn machine off and wring out the clothes by hand to toss in dryer. I paid over $1400 when I purchased it and have paid over $400 trying to repair it with no hope to correct the problem. I need to know if there's any way Sears can be responsible for selling this junk.

In Dec. 2008, I bought a brand new Kenmore 800 top-loading washing machine. I paid $587 for the washer, and opted out of buying the service contract (additional $200). I chose a machine with a dial rather than the new-fangled electronic push-button controls. I thought it would last. I trusted the Sears reputation. Less than two years have passed and the problems have started. The "brain" that tells it how much water to use per load isn't correct. So, I must lift the lid to fool it into putting more water in it.

We purchased one of Sears' top-of-the line Kenmore Elite Oasis HE washers with model number 27082. Not only were there significant load-balancing problems causing extremely loud rocking, when the Sears repairmen came to repair the knocking and rocking problem, we discovered that the entire interior frame was completely corroded, not just rusted but corroded! The appearance of the interior frame was like that of a washer that had been abandoned and exposed in a junkyard for the past two decades. The balancing problems and corrosion were so severe that their own Sears servicemen recommended that I purchase a new washer from Sears, of course. My new tile floor was ruined from the rust and corrosion. Most infuriating, Sears' dishonest Customer Service Department was never forthright in revealing that these high-priced Elite Oasis HE washing machines were overburdened with significant mechanical problems.

I bought in Sears a Kenmore canyon capacity top load washer in 2009. It has been a piece of junk since I bought it. I returned it the day I bought it. They replaced it with a new washer. It worked for 2 months. The control board was randomly lighting up and it’s constantly beeping. It has leaked water in my basement. As much as I paid for this washer, I am not putting another dollar into this piece of garbage. I have read online about all the complaints similar to mine about the control panel being garbage and Sears scamming everyone for repairs and bogus warranties. I have always bought from Sears, but I will never set foot in other Sears again. I cut up the Sears card and threw it out. Obviously, Sears is going to be out of business soon with that kind of quality and customer service.

My two-year old Sears Kenmore washing machine started putting out hot water when the dial was on cold and warm water when the dial was on hot. Also, the timer for the cycles stopped working. The machine is still under warranty. When I called for service, I explained in detail what was wrong with the washer. I was given an appointment for one week from the day I called. The repairman arrived with no parts on his truck. A good customer service/repair department would have been proactive and ordered parts that might have needed to be replaced. I was told that the parts would come to my house and then I was instructed to call the customer service department when I received all the parts to set up an appointment.