Kenmore Ovens Reviews

We purchased a Kenmore electric range on 4/30/2006, Model No. 790.9642 and it has worked well until 12/27/2009. On that day, we preheated the oven to 350 degrees prior to putting the food in the oven, then noticed smoke coming out the vent on the top left side. We turned the oven off because the parchment paper we had on the bottom of the oven was burning. We aired out the kitchen. Then I went to the hardware store to purchase an oven thermometer. After the oven had cooled, we put the thermometer in the oven and set the oven temp to 200 degrees. It didn't take very long and the temp in the oven rose to 400 degrees at which point we shut the oven down and called Sears to get the problem resolved.

We have a Kenmore Elite Range, 790-9912340A. It is not on a recall list although the three ranges that are on the list are very similar and only 1 number off on the model number. A burner set on low, suddenly went to high and then would not turn off despite numerous attempts. The circuit breaker had to be turned off to prevent a fire in our home. Luckily, we did not have dire consequences as we were home and able to see the problem, and we turned off the circuit breaker. In other cases, these ranges have caused house fires and Sears refuses to recall or fix the problem. We need help in this matter.

I bought a Kenmore elite double oven gas range on August 25. On November 25, I tried to use the oven and it would not stay on more than a few minutes. I called Sears and someone came to our house on November 27. The tech said it was an electrical problem - it came from the factory that way. He would order the part and it would be shipped to me, after which, someone would come back and have it installed. I have received three calls asking if I had received the part. But when I called today, I was told it was backordered to December 30. Meanwhile, I had to cook my Thanksgiving dinner at my neighbor's house. Now, I cannot cook for 50 people that are coming for Christmas Eve. I wanted the stove replaced so I called on the 90th day of purchase - but they said no because the call was for repair and not for replacement. I was not informed by the Sears employee at the time of purchase that I could replace it.

My husband purchased a Kenmore electric range from Sears (online) approximately 3 weeks ago. We have not had any problems with the stove itself, it was a great purchase. However, this past Sunday (11/29/2009), our 13-year old daughter was removing a pan from the oven and did not close the oven door prior to placing the pot on the counter. When she turned towards the counter, she scraped her leg on the corner of the oven door and sustained a horrible gash on her left calf muscle.

I purchased a Kenmore Elite electric range 5 years ago. It was already replaced once due to electrical problems. The present range went on fire 2 days ago. The electrical panel on the back sparked and went on fire. Luckily, I was standing right near it and grabbed my fire extinguisher. I contacted Sears to let them know about this dangerous defect; however, they wouldn't even listen to me. I could not get past their offshore help who are programmed to say the same thing over and over. Someone in authority needs to know about this very serious problem with this range. I have purchased many Kenmore products, but will never again!

My Kenmore glass top stove is almost 2 years old. This week, I placed a pot roast into the oven at 350 degrees and took off to pick up someone at the airport. We were back in a little more than an hour. Upon opening the door, we found that the oven had the top element burning red hot, the top of the stove was extremely hot, and the air was filled with a burning smell of not food but something electrical or metal. The whole kitchen was hot and the top of the oven door, the part that is only visible if you open the door part way, has scorch marks on it.

Range model #665-92024101, serial #RL4610567, self-cleaning electric range purchased on 5-1-03. I set my oven to 400 degrees and after 20 minutes, I heard some kind of beeping noise coming from the oven. I went into the kitchen and on the display, there was an F2 or F3 code. I opened the oven door and smoke came pouring out. When I attempted to shut off the oven, nothing happened. I tried several different buttons, nothing would respond. I then unplugged the unit and eventually, it cooled itself off. We have contacted both Sears and Kenmore with no result. They said they have no other reports of this incident on file. It filled the house with smoke. It could have caught the hose on fire if I was not in the house or even taking a shower. I have since purchased a new range.

Fire in the Sears Kenmore Elite Oven, Model# 790.99123405 - Clock/Timer is made by Spitfire Controls, Inc., SF5521-S8750-AA Model # 316418750, made in Mexico. I turned on the oven for 5 minutes. The back-side of the control panel started on fire. I could not shut off the oven. Flames bounced off the granite-composite back splash, instead of igniting our kitchen wall if it had been drywall only. I just went online. Consumers are also having the same issue with "Spitfire" controls in their dishwasher. Sears has been no help to me for the past 6 weeks and 3 appointments later. This is a fire hazard. They supposedly cannot locate any more parts. Fixing my oven is not the main issue. My family's safety is the main priority. This is a faulty product that will result in someone being injured or dying. Please help.

We own a Kenmore range model 79092313300 that is five years old. Last year, the heating element cost a bundle to repair. Then this year, the oven, on its own, would just start and increase the temperature and would not turn off unless you turn the breaker off. This happened several times. Sears said I should have bought a warranty on the range. But after doing a lot of research, this seems to be a big problem with ranges made by Frigidaire. To have the range fixed would cost over $300. There seems to be a problem with the computer/clock on these ovens.

Sears Kenmore Elite 30" electric stove model 790.96612406 (serial VF52528253; part number 316418702). This very expensive stove made by Frigidaire/Electrolux has Chinese and Indonesian electrical components. The time/clock caught itself on fire and torched the back of the stove and our wall. We were lucky to have caught it. Frigidaire will not discuss and Sears only wants another $300 for this part. This should be recalled as there are several on the internet that have had same problem. Thanks.

This concerns the Kenmore self-cleaning electric range (model 665.95776, serial number RJ4910037), which is 10 years old. My wife put French fries in the oven to bake. After 5 minutes, "F3" error showed up on the stove, then "clean cool." We could not turn the stove off, and the kitchen was about 125 degrees. And inside the oven, it was so hot that the racks inside were bending. I had to shut the circuit breaker off. If we were in an apartment, we would have no access to the circuit breaker and would have to call the fire department. The oven door did not lock.

I just bought a new house, and the oven racks and bake element cover were in a dangerous condition. The oven is a Kenmore Elite with a 6-06 date on the panel. The model number is 790.49073402, and the serial number is NF62427531. Thinking that the racks that were in the oven when we bought the house were wrong, we ordered a new rack and it didn't fit either. Many people have told us that this is a dangerous condition; especially the bake element cover and that we should have it fixed. When a service technician visited, they said there was nothing they could do and we needed a new oven. I don't care about a new oven, but I would like to have a workable oven that is safe to use.

I purchased a Kenmore range and had it delivered. On delivery, we noticed the oven door was sprung so badly that it was open nearly an inch on one side and the oven would not maintain temperature. The switch panel on top of the stove looked as if it had been bent back during moving. We contacted Sears, which is a very difficult process, through their phone tree and finally got to the correct human. They offered to replace the stove, but honestly, by that time I just wanted my money back. The delivery people came the next day and picked it up along with the cord and all books and material that were delivered. A week later, I received a check from Sears in the amount of $648.00, $130.00 less than I had paid for it. I made two trips to the store, spoke with a manager, called three different people and was finally told that there was a 15% restocking fee and the "free" delivery actually costs $75.00 and was non-refundable. I don't think I will ever buy another thing from Sears. Sad because they used to be so good.

On April 22, 2009 I purchased a Kenmore stove from the Deptford, NJ store. The total price was $694.40 for stove, tax, delivery & 3-year warranty. When I baked cookies or pie in this oven, all went well. When I baked my "many years old recipe" for pound cake in the new oven, it flopped. I made it a couple of times more and it flopped. All fresh ingredients, always the same pan.

One evening we were getting ready for bed and we heard an explosion in the kitchen. When we came in, my glass oven door had exploded everywhere. We had not used the oven in a few days and were very grateful no one was around when this happened. When Sears was called, they claimed they had never heard of this problem before. Wow when I looked on the internet it looks like everyone has this problem. What has to happen to make them listen? Sears told me it would cost $218 to replace. Something needs to be done!

I have a new Kenmore gas range from Sears. When I tried to cook with the oven, the outside of the range get so hot you can't stay in the room. And they will not do anything about it.

We bought a Kenmore stove some years ago and we had the same problem that many others have had with the oven overheating and not turning off. We also share the problem of chipping paint. Thank God we were aware of this overheating when it happened for I fear that we would have lost our home due to fire (not to mention our lives). I wonder how many others may have lost their home due to this very same thing. Kenmore will never see the inside of my house again. It costs $330 to get this fixed. I can't afford these ridiculously avoidable costs with 5 children and a limited income.

I bought Sears Kenmore microwave at Kmart and thinking that I bought a good microwave, I did not save the receipt, box or warranty card. This is not the first Sears product that I have had difficulty with. Since it was my first new one as I always got used ones, I was very happy. But within six weeks, with very little use except the night before I made bake potatoes and the next day, it would not work.

The electronic control panel gets overheated and starts flashing and beeping. Purchased in 2004, replaced in 2007 and is broken once again. The cables are wrapped in plastic and start to melt when using oven every day. Replacement of control board and labor has cost over $310.00. This is not including getting it fixed a second time. I am trying to find out if the Kenmore gas wall oven #79030172400 has been recalled.

I purchased a Kenmore stove about 6 years ago. Last week, I put my pizza in to cook. It was supposed to take 20 minutes. After 4 minutes, it was about burned up. I opened the door and the smoke alarm went off. I shut off the stove and it showed it was off. It was a good thing I looked at stove a few minutes later. The broiler coil was on and just kept heating up. I had to get someone to pull out the stove to unplug it. I want to warn people and I have been making lots of calls. I am out of a stove now, and worried about this problem happening to others. I have called Sears, and told them someone should take this and look at it. This could be a fire hazard and happening to others. It was not much help there, so I have reported it to the Product Safety Commission. I have not heard anything back.

I own a Kenmore range w/oven Model #79096114401, Serial #VF44956205 bought in 2004. About 1 yr.ago I noticed that every time I put the oven on self clean the top of the door would get brown from burning. I reported this to Sears and they sent out a serviceman to see the problem. He said it was the gasket around the door. To replace it would cost me over $300. I said, "forget it because I can get a new range with that." Last month I read in the Newspaper that there was a recall on Kenmore/GE wall ovens for the same problem. The door would burn with self cleaning. I emailed Sears (a couple of times) and Kenmore and said, "if I am having the same problem don't you think someone should look into this before I have a fire." Still no answer. Why does someone have to get hurt before they do a recall? Please help me.

We bought our Kenmore Oven in 2001 - bought the extended warranty lasting until 2004. The Sunday before Thanksgiving 11/23, my husband was baking a meat loaf. After 45 minutes he happened to check it and the oven was in "broil" mode - had ruined his meat loaf and probably would have caught on fire if not checked. We tried to turn the oven on and off but broil mode was all that would work. We unplugged the oven, waited 15 minutes, plugged in the oven and without even turning the unit on, the oven went straight to broil mode. The repairman replaced a part which cost as much as the oven - $600. We started to go buy a new oven because we don't trust this one - but with Thanksgiving only days away and 15 folks coming - we decided to use it and watch it every second. I have numerous emails to Sears and to the Kenmore manufacturer - they could care less - and they don't take this serious. I basically wanted to know if there was a recall - but they can't tell me that and said there is nothing they can do.

Tonight, 11-25--08, we almost had a house fire. I was using the cooktop of my Kenmore electric range, model # 92002102 and had turned the broiler on. As I stood talking with my husband in the kitchen, we heard a loud sound of what sounded like a live electrical current and then a loud pop as a bright light shot from inside our oven. It began to flame so I threw baking soda on the flame. It seemed to momentarily ** before flaming up even higher. I hollered for my husband to cut the breaker as my kids ran out the door scared. The flame only died after the electric was cut. It looks as though the heating element has a melted hole in it. We have no oven or no stove for that matter as I don't dare plug it back in and cause an electrical fire. Of course this would happen 3 days before Thanksgiving. Sears, I had faith in you until I read this forum. Now I'm scared to even own a Kenmore.

I purchased a Kenmore glass top electric range Spring of 2002. The model # is 790.92411. Because of poor design, oven steam is vented below the left front control. Now, the paint is peeling off the control panel right under that control knob. I called Sears repair department, which is not located in the United States, and spoke to someone who had difficulty speaking understandable English. I wanted to talk to a service technician to see if there was anything that could be done. Well, guess what! They are no longer available to speak to the customer. So, I put in a service call in the amount of $85.00 to be told that it can't be repaired. The whole panel would have to be replaced for an amount close to $400.00. I paid $528.00 for the stove to begin with. Now I have to be careful that paint chips do not fall into the food that is cooking on the back burner. How can a company with many years of experience make such a product with such a design flaw?

Sears Kenmore Range - approximately 7 yrs.old. Have had no problems whatsoever until last night. Set oven to bake at 350 degrees. I put a pan of cookies in the oven and within 5 minutes, smoke was coming out of the vent on the back of the stove. I looked inside the window and the cookies were charred. At the same time, there was an error code on the touch screen, as well as an alarm going off. At that point, we turned the oven off; however, the broiler did not shut off. My husband tried to get the pan out of the oven, but was met with huge amounts of smoke.

Our Kenmore bottom oven element caught fire and melted to bottom of our 2 yr old oven. We found on line that several other people had the same problem. Not only did Sears not stand behind this, but also we were unable to determine if Sears had a solution to keep it from happening again.

I recently purchased a Kenmore Elite SS gas range from Sears Appliance Store. I was not told that the top of the stove (part that goes over the burners, rolling about 2 on the front as well) gets EXTREMELY HOT. Had I been told this I would never have purchased the range due to the burn hazard! I have 5 grandchildren that can easily be burned by this, not to mention anyone that uses this range. Have there been other complaints such as this one?/Outcome? Any recalls that I'm aware of? I actually burned my side on it last evening. I fear for my grandchildren, as I know one of them will forget about how hot it gets, as I did, resulting in a bad burn.

I bought a Kenmore Range and Dishwasher within the last 2 yrs. The front burner did not seem like it was heating right. I had them come out while under warranty and they replaced it. They also told me that because it is a dual burner it is not made by the same manufacturer as the rest of the burners. That burner still does not heat as quickly as the others and the oven does not hold a constant temperature. The dishwasher was the quietest dishwasher and we were so happy with it. Now it makes more noise than the 20+yr one we replaced. I will never buy another Kenmore product even though I know it is built by one of the name brand companies. I think Sears and Wal-Mart only carry the seconds of the name brand manufacturers.

I purchased a Kenmore electric range model #790.96112408 in December 2006. We were baking wings in the oven and the oven got extremely hot and flashed a F10 code. We contacted the Sears Home Repair and was informed we were out of warranty and there was nothing they could do for us and they hung the phone up. We tried unplugging the range and resetting it like it said to in the owners manual. The 2nd time we turned the oven on, we could not even touch the oven, it had got so hot. It took the oven a good 2 to 3 hours to actually cool down enough to be able to touch it and unplug.

I returned from my 3 day business trip and my microwave oven was on and heating, the light was on, and exhause fan was on. No one had been to my home while I was out that could have turned it on. When I pushed the off button, it would not shut off. When I opened the microwave door it would not shut off. I unplugged the microwave and it finally did stop.

Kenmore model #66595802. I am also fortunate that I was home - the control board went out and the oven began to produce extreme heat within minutes. I immediately turn off the oven by the circuit breaker. The control panel if I pressed to hard would emit sparks and smoke on three different ocassions. I think that Sears should alert its customers to this danger. Especially now that they have an oven that turns itself on when programmed to do so. When I think of the heat that was emitted, it is a great concern.

I bought Kenmoredouble Ovens in May 2001. I actually bought all my appliances thru Sears in 2001. I spent over 5000.00. Recently my double oven caught on fire. i just replaced the panel in June 2008 for 500.00. The fire dept had to come and put it out. I have very small children ,I was terrfied.

The range has a schott coran cooktop. The top is black with small white spots. On one burner, the spots completely disappeared and left a large black mark. The area was cleaned as per directions and no other external pressure was applied.

On August 20, 2008, I was baking an apple pie in my oven. It is a Kenmore Model number# 66595802000 purchased new in December 2000. The temperature was set to 375 degrees. I baked it for 25 minutes then checked to see it was ok and removed some foil around the edge of the pie. I reset the timer for another 30 minutes to bake. I rechecked the timer and saw that there was 5 more minutes left and started to walk away and heard several beeps I came back to the kitchen and the timer was off and a code of F3 was on the screen.

Purchased a Sears Kenmore Stove and it caught fire within a month of delivery. Went back to Sears and offered to pay a little for a better model and they refused. After about a month they finally sent someone out to replace the unit, but when the vendor called me he told me he was going to replace the wiring harness! It told him NO, you are suppose to replace the entire stove. Then after another three weeks of no stove to cook on they finally replace the unit.

On June 10, 2007, we purchased a Kenmore Model #790-8558 gas range, installed by a Sears technician. Just over a year later on July 17, 2008, we used the broiler for the first time and after about 20 min, the control panel proceeded to melt due to the oven overheating. While trying to turn the unit off, a guests' acrylic fingernail was melted due to the the extreme heat coming from the control panel. Eventually we needed to use welding gloves in order to unplug the oven.

This prong went into the quick of my fingernail....I did some calling to Sears and Kenmore and a Service Rep came and took a picture of the prong and did a report, presumably for the record. I checked other models of Wall Ovens in Sears, and sure enough they have this prong. APPARENTLY IT IS THERE BECAUSE THE OVENS ARE NOW DIGITAL. THERE USE TO BE A PIPE RUNNING ALONG THE BACK OF THE OVEN BEFORE. SURELY NOW THAT WE ARE IN THE SPACE AGE, WE CAN COME UP WITH A LESS HAZARDOUS WAY OF GAUGING THE TEMPERATURE IN THE OVEN THAN A 3" PRONG.

We came very close to having our house burn to the ground on the evening of August 10, 2008. I had purchased a Sears Roebuck Kenmore electric range (model 95002102)in 2003 and we had been using the broiler very briefly before I turned it to off. Less than a half hour later, we noticed heat coming from the kitchen, the stove was too hot to touch (it registered a blazing 500 degrees), and would not go off until we finally turned off the breaker.

Regarding Kenmore stove Model 79091074600. Range has a dual pane window in the oven door. During normal use, any liquid (food juices) spilled on the open door will leak in between the glass panes. According to the service technician this is normal and expected for this model.

The Kenmore microwave/range combination in our home stopped working completely in June 2008. We paid the $65 deductible to have it serviced under our home warranty contract. Initially, the technician diagnosed the magnetron as being bad and the source of the problem. After disassembling the product to replace the magnetron, the technician discovered a hole in the microwave lining. He explained that this hole made the microwave inserviceable because it prevented the microwave from effectively containing the microwaves produced thereby resulting in a health hazard to anyone using it. He went on to say that it was a manufacturing defect and not something that could be repaired.

Our Kenmore Elite Electric Range purchased approximately 9/19/2003, continually flashes error codes. Sometimes one burner is on, sometimes nothing is on and the stove top is cold. Tonight we used the front right burner using the large area. I had turned the burner off but noticed it was still burning on high but it was the small area of the burner not the larger. We attempted to turn it off with the knob, but finally had to use the breaker. We let it set for 30 minutes and turned breaker back on, the burner heated up to high again. Apparently we are not going to be able to cook unless we run out to the garage and turn the breaker off and on.

I have a Kenmore electric range model number 790. Purchased in Oct 06, the elements are sticking on high. This happened a few times after I first bought the stove. Now its beginning to happen more often. Today my son was cooking and I smelled the grease was extremely hot and I went into the kitchen to check and even tho he had the stove on 5 the burner was extremely hot. He had it on high when getting the grease hot enough to cook chicken wings , then turned it back to med but the element was stuck on high.

We purchased a 30inch slide in Gas range- Kenmore Brand 4 years ago. and now are expericing unsafe oven problems. WE are experiencing SMOKE coming from the left upper side from inside the oven chamber. The smoke starts a few minutes after the oven is turned on and continues after turned off. I have had 2 repairs service out and BOth are unable to diagnosis the problem- except they think, but insure Major problem within the Chamber. I wish this problem could be determined. I have a feeling I will be looking for a new range soon.

I moved into my brand new home in 2006. I was upset when my bottom element went out in my KENMORE Range and I had to replace it a year after it was purchased w/o warranty. Soon after having the element replaced, I turned on the cleaning part and shortly after it heated it was beeping and the oven was very, very hot and started to smoke, I turned it off and let it cool down.

When I told him that the office said he was supposed to do it, he said that is was installed incorrectly the first time and that he would not touch it, and that I had to call a plumber. i again called the recall office back and they again said it was not correct and that Sears would do the work. I got from them the phone number of the local service center (the one the tech refused to give me) and called them to talk to a supervisor. I was told that there was not one on the premises. i waited 15 minutes and called back and was told that the supervisor ( Joe R.) had been in the building but just left for the weekend without returning my call because "he was tired". The person that told me this said it was not Sears policy to reinstall something that they had installed incorrectly in the first place( all of this conversation is on tape at sears)and that I had to remove it.

I am a single homeowner. I purchased a house 3 years ago and didn't even turn on the oven until about 2 years ago. I had the kitchen floor re-surfaced and cabinets torn out. I took out the Kenmore range brochure and connected the plug in to the electrical 2 years ago.

I bought a Kenmore Elite Oasis model 2704 and the two year warranty just ran out days before it started a continous beeping noise when turned on.

I scheduled a service call for my range 3-4-08,I was replacing the oven light every couple of days and the oven was not heating proper, the service tech said he could find nothing wrong, replace the bulb and would you know it the bulb lasted a told of 2 days, tried baking in the oven and my cakes took twice as long to bake, so here I go again 6-12-08 with another service call for the oven.

I bought a Sears Kenmore Elite ceramic top range in July 2006. I have only cleaned it a couple of times in that period since I don't use it in the Winter when we are away for 6 months. I noticed the other day, that in the area where the racks slide into, the baked enamel has started coming off in about 6 places down to the bare metal. I phoned customer service and they told me, since I was out of warranty, I would have to pay for a service call.

My parents bought the kenmore 47763 double oven. Upon installation there was a short in one of the circuit borads. The wrong replacement part was mailed to there house and when the technician arrived for repair he found out there part number was incorrectly entered in the sears inventory. Another technician came to install a brand new oven with the same result within a few minutes after installation.

I purchased a counter microwave (Model # 721.66312500) on 12/04/06 from Sears department store. Shortly after I purchased the microwave, I noticed that sometimes I will get a smell, which is similar to burnt wire when I am using the unit. At other times, I will hear a popping noise about 10 seconds after I put food in the microwave. At this point, I know that the food isn't hot because generally food doesn't get hot that fast. Also, I check the temperature of my food, and it is the same way it was when I placed the food in the microwave. I have had a concern about this matter every since I noticed the smell and experienced the popping noise. I know that there have been some recalls, and I would not want to wait until a disaster occurs. Has there been a recall on this item? If not, then this particular microwave may need some attention.

I'm on disability and can't afford all this mess! When I hurt myself moving the microwave to the repairshop the first time - I told them on the phone to fix it here when the man came to work on my stove. The at-home repairman rescheduled the repairs for a month - twice. So it was 8 weeks after I called that the items were seen. Then when he got here he touched something on the back of the stove that sparked and fried some wires. They called the electrician that had worked on rewiring some of my house, and told me not to run anything till the wire was fixed. What we found was the main wire from the electric meter got welded into a glob. Sears denied they had anything to do with that and disscussed it with my electrician. The agreement bewteen them was that the bad wire from the meter was probably there all along and I NEEDED to pay for the repair of the wire myself.

purchased kenmore appliances from sears in n fort myers florida on 8/29/06..did not buy extended warranty. 16 months later oven vent was so hot burned a big hole in top of stainless stove.called sears. sent repair man out. After looking at model number found that stove was not a kenmore as stove name said and manual said,, it was a fridgidare.. purchased 4 stainless steel KENMORE appliances that really arent. I worked for general motors for 30 years,,when I purchase a ford..I do not want a Chevy.

my new kenmore elit microwave combination oven broke after exactley 1 year and 8 days after purchase. The glass on the inside of the door shattered for no reason what so ever. It completely shattered. The 1 year warrenty was up and they made me pay close to $100 dollars for the part and I have to replace it myself.

I purchased 3 appliances from Sears (Kenmore Brand) at the same time. A glass top electric stove, a dishwasher, and a refrigerator--all stainless steel, and not cheap. The stove has by far been the worst. Less than a year after I bought it, the door stopped closing correctly. Basically, the door doesn't close tightly. Because of the problems with the door, the self cleaner doesn't work. I've been afraid to use regular oven cleaner because I didn't want to ruin the self cleaner, but I finally did. Dirt and debris do get in between the glass door, which is supposed to be sealed. The temperature settings have never worked correctly; in my case the oven doesn't get hot enough, which I guess I should be happy about considering the other comments I've read on here.

My Kenmore oven stopped working in October of 2007. After numerous service calls and almost $2,000 in parts, my oven is working, but the burners on top of my gas stove have to be lit with a match. There are still parts on order, since they never send all the parts. I'm still waiting for more parts which are supposed to arrive on Feb 28, which means it won't be fixed until March of 2008 (maybe). They refuse to give me a new oven. I've been on the phone more times than I can count, and I've even been disconnected 3 times. They said they would extend my contract by 3 months, but didn't. They won't replace it until there are 4 repairs, so they have added all the repairs onto one service call (from Oct 2007-March 2008). I will never buy another Kenmore appliance, which is built by Whirlpool and Maytag.

I unplugged my glass top Kenmore stove (2 years old), plugged it back in, and the electronic control went out. We paid over $400 for the stove, and now I need to pay another $137 to get a new electronics control board. I am not happy with Kenmore appliances and will not buy or recommend Kenmore to anyone. We really thought we were buying a quality product, but that is not the case. I will warn others of the quality of Kenmore stoves.

On October 2, 2007 at 3am in the morning, i was woken up by a loud exploding glass sound, when i went downstairs to investigate the noise I found the front of my 3 year old Kenmore range had exploded. The oven had not been used since 7pm the previous night and only for a short period of time. The glass was all over my kitchen floor extending about 6 ft or more from the front of the oven.

I was baking, things started burning. I turned the oven off. it stayed on. the only way to get it off was at the breaker.

Control panel stopped working, there for my oven no longer worked. The stove is 6yr's old. Today {08/06/06} the oven front or glass face fell off as I opend it. The top of the stove is very hard to clean or I must say impossible to entirely clean. The consequence is that I have to purchase a new stove sooner than normal. Thank GOD I had my bare feet far back from underneath the oven!

I paid $1200.00 for an oven range (Kenmore) that had a large oven and a second smaller oven on the bottom. Less than a year after it was delivered, I turned the small oven on to bake something and it never heated up. I called the service number for Sears and they sent out a repairman. He said it was a blown fuse. He then proceeded to tell me that the second oven feature was really bogus. He said that the 2nd oven, even though it had a temperature selection of up to 450 degrees, was not designed any differently than a warming drawer was and that it would continue to blow the fuse if I tried to use it for anything requiring a high temperature. I couldn't believe he was telling me this. I feel like I was sold some really pricey snake oil. Sears should be ashamed of themselves for this blatant and purposeful deception.

Purchased a Kenmore electric range, made by Whirlpool Model 665.95014102 in July of 2003.In August of 2005 I put a roast in the oven and went out for a walk while my husband was sleeping. When I returned less than an hour later, the house was full of smoke and the oven and broiler were on full blast. It wouldn't turn off. When I opened the door, the heat was so hot that it burned the inside of my nose. I had to turn off the circuit braker. The pan and roast were burnt to a crisp. If the circuit braker was turned back on, the stove immediately turned itself on to the burning mode. Sears would offer nothing.

I bought a Kenmore electric range a few years back. Christmas Eve, our dog woke us up - thank god - the house was full of smoke.

Kenmore double oven purchased in Spring 2002.