Kenmore Ovens Reviews

Nice looking oven, but it Shuts down randomly - F44 code. Had it replaced in less than a month after purchasing it NEW and the replacement does the exact same thing. SUCKS! We do not want this computerized **. Just give me a manual operated oven! We are going to have to get something other than this oven.

Our 6-year old Kenmore 790 electric range made a "pop" noise and began emitting acrid electrical smoke the other night (2/26/2015). A repair person was dispatched today and we were told that the range requires $575 worth of repairs, which cannot be performed until March 10th. At that point we will have been without an oven or stove for nearly 2 weeks. I am absolutely furious that after just a little research, I find that Sears has been selling a faulty piece of junk. Had I not been in the room to turn off the oven, pull it away from the wall and unplug it, the stupid piece of crap could have burned down my house!!!! I am filing a complaint with CPSC and will make sure that I spread the word every place I can to ensure that everyone knows that Sears is selling a lemon. Not. Cool.

Range was delivered 1 week ago. I have tried multiple bake and roast menus. It takes 50% more time than recipes call for. This includes recipes I have used many times more. I'm afraid to try anything important ie: for company, roast, turkeys. We had a repairman out today to test temp. He said it was right on. Cooked chicken tonight, supposed to take 25 minutes, took 40. What's going on?

I purchased a Kenmore gas range model 79071153705 in April of 2010 and in Nov of 2014 the oven and the broiler stopped getting hot, wouldn't heat up whatsoever. This is totally unacceptable! I didn't spend a good chunk of money on a major kitchen appliance for it to crap out within 5 years. I expected it to last 20-25 years. I have been without an oven for 3 mos now because I can't afford to get it fixed, which probably wouldn't be worth it because a repairman would charge an arm and a leg to fix it, and I can't afford a new range right now. I do know this, when I do buy a new range it won't be Kenmore. Kenmore stinks!!!

Well the plastic disk in the roof of my oven is melting and has burn marks. We don't have a warranty or service contract with Sears so they want to charge us $249 to come and LOOK at it. Hello, our microwave is melting and burning inside and this is OUR issue? Sounds like a serious defect. Someone wrote in the Sears website with the same question and it was never answered. So I know I can't be alone in this melting disk microwave issue. Kenmore, WTH!? Will NOT buy from Sears or Kenmore.

I too have a Kenmore stove (Model #C970-648229) with falling racks! I have e-mailed Sears with no solutions. I've been to their store where the stove was purchased. They even took a rack and have never returned it. They have suggested I pay for a service call to have an agent come out to tell me what the problem is... I know what the problem is - the racks no longer fit the oven! Apparently I have found out it has something to do with the lining of the walls in the oven??? Every time I have my oven on to bake something I hear this crash and the racks have fallen and my item being baked ends up spilling all over the oven. I am very, very frustrated with this. I will never buy anything from Sears again!!! And it seems they don't want to deal with this problem!! Has anyone received relief?

Pizza oven (721.66993 011) still works but the microwave turntable will not turn and will not heat. I also bought a Kenmore washer and dryer from Sears and got the extended warranty. I was told after they have been to my house more than 4 times they could not give me a new set because they switched companies that handled their warranty work and they could only see where they have been to my house once. It's takes 4 times to be able to get a new set. So now I'm stuck with a piece of junk that doesn't clean well or dry well.

We purchased the Kenmore Elite Double Oven Gas Range Model 790 in Nov. 2011 & contrary to our usual approach, bought the 3-year extended warranty in part because the stove was expensive, being "on sale" for almost $1800. On Oct 30, 2014, the oven would not heat & a technician replaced the upper oven bake ignitor. Whew!...we thought. Lucky for us we had the extended warranty. But wait...on Feb. 9, 2015, with the extended warranty expired by about 2 1/2 months, the oven was turned on for use. While waiting for it to pre-heat, the oven started beeping wildly, then a terrible electrical burning smell flooded the house. My husband raced to the kitchen to see flames shooting out of the vents in the back. He managed to get the fire out and the gas turned off. The entire backside of wires was charred.

Purchased a ceramic top Kenmore stove in July 2011. Model #790-92303012. Worked fine until 1/31/2015. Preheated the oven to 350 degrees to bake a pizza. The top surface of the stove was not in use. The pizza had been in the stove for 2 or 3 minutes when the stove began to make screeching noises. The control panel completely lit up, then most of it went dark and smoke began to curl up from the back of the stove. Flames shot up from the back but quickly died away, however the smoke grew more intense.

The clock would mysteriously reset as if a power outage had occurred. This happened for several weeks and then the control panel for the oven went dark and oven is UNUSABLE!!! So we call Sears for a warranty call out and the guy opens the back of the stove and discovers a bug back there that apparently shorted the board out and says he can't fix it and it won't be covered by the WARRANTY. This part is an electronic board that is not sealed in any way and will short out very easily again AT A COST OF $145.00 EACH after I spent almost a thousand on this stove. What really irritated me is even if I wanted to PAY for the repairs they would not do it. This stove is a piece of CRAP and I WILL NOT EVER RECOMMEND OR PURCHASE ANYTHING FROM SEARS!!! KENMORE/SEARS APPLIANCES SUCK.

Kenmore oven Glass shattered while baking. I bought this new 1 1/2 years ago and this shattered while I was baking. Very dangerous. Should be recalled. Could cause injury and fire. I would never buy this again.

I purchased a Kenmore gas range in Oct 2013: model#79036903 905 Serial #NF33430475. My complaints are many with this range, but the most difficult is removing the storage bin to clean the floor under the range. It entails super dexterity to pull up the clip on the left while holding down the clip on the right, at the same time pulling the draw outward. This can only be done if you straddle the draw. These clips are located on the far inner sides of the draw. Once the draw is out, there is a bar across the front that makes it difficult to get to the crud that gathers under that bar. Sears needs to rethink this design. I always purchased appliances from them. In the last few years, I am very dissatisfied with their products.

I bought the stove at Sears 2 years ago. 1 month later I had to replaced the control panel 100.00 dollars. 6 month later I had to replace a burner switch, burned out. And now my oven is out and I noticed that I have to replace the panel and all the wiring again. No thanks, I guess no oven until I CAN AFFORD A NEW ONE.

My fiancee whose name the appliance is listed under {Diane ** they assumed I was Mr. **} purchased a Sears Kenmore elite gas range model 79075343310 in October 2013. It has been used roughly a dozen times if that. Well on 1/26/15 we had made a pizza and were enjoying it when we heard a large pop. Upon investigation we discovered that the inner door glass had exploded and shattered. It was contained inside by the front and back panels. I figured because the warranty was only expired by three months that Sears would foot the bill for repairs. Not so!

Kenmore Range model 970-67843 - Hello, We are hoping that you can help us resolve our defective Kenmore range, which we purchased new from Sears in Kelowna, BC 4 years ago. We have always purchased Kenmore appliances, and have always been happy with them. So when we lost our home to a fire in 2009, and rebuilt it, we once again, purchased all Kenmore appliances including Frigidaire manufactured range and fridge.

We purchased our new Kenmore Elite stove and had it delivered in November 2010 for our new home. By December 2011, we had to get the control panel for the stove fixed. A few months later, we had to call them again to fix the same problem. At both times, it was under warranty as we had purchased extended warranty. By October 2014, I was baking chicken in the oven at 350. I took the chicken out of the oven, closed the oven door, reached for a fork to turn the chicken and the oven suddenly just exploded. There was shattered glass everywhere popping on the floor like popcorn. The experience was extremely frightening and thank God there were no small children or pets around at the time. After the initial shock, we contacted Sears and only received apologies. We were fluffed off as it was no longer under warranty. We have not purchased a new one as yet but would never buy another Kenmore product again. We have shared this experience with our family and friends who are equally as shocked!

I purchased brand new Kenmore elite range. I used the self clean feature once. Oven will not bake. Cannot find any solutions, there are blogs that recommend a "reset button" but this model does not have a reset button. I don't have the $ to replace it. Expensive paperweight. I will never buy anything Kenmore again. I already learned the lesson about Maytag brand years ago.

Kenmore side by side Refrigerator with an ice maker broke in less than a year old. Thank God we had purchased warranty. Took 5 visits to repair it. Now the Kenmore microwave broke at 1 & 1/2 years and not under warranty and will cost 250.99 to have repaired!!?? Not Happy!

I purchased the Kenmore double oven for about $1,500 on Nov. 2, 2012 and the control panel shorted out on Jan. 2, 2014, just two months over the factory warranty. The cost of repair is $450. I have no idea why the panel shorted out in the first place, so I have no idea if it is going to happen again. The design of the oven is such that the vent from the top oven is directly adjacent to the control panel. I purposely never used the self-cleaning feature because I wasn't comfortable heating the oven up to the high temperatures required to clean it. I would not buy this oven again.

I purchased a Kenmore gas range from Sears in July 2010 based on good experience with a previous Kenmore stove. From the start the Kenmore model 790 made loud booming noises when using the oven. No explosions just a noise that made me fearful of using the oven and definitely reduced my use of it. I returned from holiday vacation to a stove leaking gas with the eyes turned off. The local gas company conducted an inspection and declared the stove dangerous and unsafe. Now the stove sits in my kitchen with a red tag labeled dangerous. I do not plan to repair the four-year old stove. It will be replaced with a new stove and different manufacturer. Thank you to everyone for sharing your experience with Kenmore stoves.

We had our Kenmore electric range for only 3 years when the oven temperature broke. After getting a technician to replace the sensor probe, we learned the entire electronic control board needed to be replaced as the oven continued to overheat. The cost of replacing this part was too expensive so after just 3 years we need to buy a new range. I WILL NEVER buy a Kenmore product again.

I purchased Kenmore Elite hood range model # 233.52363200. After 6 years the lights stopped working. Both the bulbs were good. After 8 years the blower stopped working. I spent over $500 for this item. This is a piece of junk.

I purchased a Kenmore oven and the racks keep falling while cooking. I called the Sears outlet store where I purchased the oven and was told to try buying new oven racks. I purchased new oven racks through Sears and still while cooking a turkey the same problem existed with new racks. It caused a grease fire and I was burnt. After several calls to Sears I finally spoke to a corporate person who sent a repairman out at Sears expense. The Repairman said he could not fix the problem the oven walls were defective. The serviceman immediately called Sears from my home on his cell phone and I was offered 20% off a new oven if I purchased from Sears.

I purchased a Kenmore Range in July 2014 and I am very disappointed with the range. My first complaint is concerning the design of the double pane window. With all the advancements made with cooking techniques, why has Kenmore not figured out how to prevent grease from seeping in between the double panel glass front. And most importantly, how do I clean it without violating my warranty? My second complaint is concerning the poofing sound the gas makes to maintain the heating level set on the stove. It annoys me greatly. Last complaint the electric ignition on the power burner does not work consistently. I called for service and the technician stated a new cap will be ordered and mailed to me; another visit may be necessary to take the stove apart to adjust the gas intake and there is nothing can be done about the grease seeping in between the double-paned glass panel.

We purchased $6,000 worth of Kenmore appliances in 2013 for our new kitchen. The inside sticker in the microwave indicates it was manufactured in China in July of 2013. On December 14, 2014, I opened the microwave and discovered the inside glass on the door had shattered for no obvious reason. I was not using the microwave. I had been cooking on the stove top, but have no idea why it would have shattered, unless there was too much heat? This is obviously a manufacturing defect but when I called Sears, they required I purchase at $259 warranty, even though the product had been installed 14 months ago. This is on top of a two-year-old top load high efficiency washer that won't start without unplugging and replugging in the power source and a refrigerator with an ice maker that was installed wrong and caused much damage from the water leaking. WILL NEVER PURCHASE ANOTHER KENMORE PRODUCT.

Kenmore Electric Built-Oven model 790 oven has been down twice. Replaced element within 6 months, it something else. The stove will not heat up again. Holidays a few weeks away. No deserts will be baked. Kenmore Product.

We purchased our house from the original owner and have had nothing but problems with the oven racks. They never used the oven, so were unaware of the problem. It is Model # C 970-418232, Serial # NF70817966. We have had the racks fall in the middle of baking something NUMEROUS times, finally with one incidence causing a serious burn. This is unacceptable! I have read that others have had the same issues, but there have been no resolutions as of yet. It is not under warranty anymore, and I don't think that this should be called a warranty issue, but should be recalled due to the risk of VERY SERIOUS burns, items breaking when rack falls, etc!!! We should be able to SAFELY use ANY of our oven racks on ANY of the shelf levels! My mother has also been burned by our oven, and my children are forbidden to use it! Has ANYONE been compensated for this problem? Has Sears ever replaced any of the racks and given the owner the correct size? I look forward to hearing more about this from other owner's, and would love to hear back from Sear's! This is an EXTREMELY DANGEROUS problem that needs to be fixed!

We were excited about our new Kenmore oven. It was installed today and it took more than one hour to reheat the oven to 400*. After turned off the oven, the fan was on for a while. It's also very loud oven. It's new and we already called Sears for service. I'm having red flags already and not sure if I will keep this oven. Do yourself a favor do NOT buy Kenmore.

I bought a kenmore microwave 3 years ago with an extra warranty and it suddenly stopped working. Model number 721.8503. The worst part of it was when I called for repair, my warranty expired 9 months ago and they wanted 243.00 to repair this. IT ONLY COST 189.00 NEW!!!! I will NOT buy kenmore ever again if this how poorly the products are made and sears repair is way overpriced. I always thought Kenmore brand was top of the line. Not anymore. They must have gotten greedy. I pulled my microwave out of the attic that is 20 years old Sanyo brand and it runs great. I will look into sanyo brand when I purchase again.

I bought a Kenmore stove August 2013 for close to $1,000. This week as my husband was standing in front of it (luckily) there was a puff of smoke out the back and it stopped working. We were told by Sears that they could send out a repairman for $240. My husband removed the digital controls and you can plainly see the part that caught fire. He took it to our local Sears and the manager said it would not have been covered under warranty anyway because all that covers is the "drive train" of the stove. Basically the shell, since this isn't a car we are talking about. He said he could order the part for $109 and it would take 5-7 days to come in. We told him we thought Sears should cover that cost and they would not. In the past 20 years we have completely furnished two kitchens from Sears in an attempt to keep the company afloat. I will never buy anything from them again. I hope when the customer service people - wherever they are - get their pink slips, they see that I have signed them.

This evening my elder father called to tell me that my mom set the oven to self-clean the day after Thanksgiving. She set the oven to self-clean and they went to bed. When they woke the next morning, the oven was very clean but now the stove top will not heat. I told them to unplug the thing until they can make sure that is not a hazard to operate. After all these complaints I am shocked to see so many customers having problems with the Kenmore ranges. My mother always bought Kenmore and when I bought my first and all homes since have been furnished with Kenmore and Whirlpool appliances. So sad to see that Sears is losing their special touch! Sears was always known for their customer service and customer satisfaction! Now with my parents thousands of miles away, I have to worry about their appliances blowing up.

I purchased a Kenmore induction range approximately 5 years ago. The oven racks no longer fit, they fall down and create a very dangerous problem. Sears has told me in order to fix the problem I need to change the entire oven box. Needless to say it might happen again since it seems the box expands with use.

Kenmore range model 95012102 - Broiler turned itself on and won't shut off. Too many reviews on the net about this problem with no help from Sears. Cannot risk a fire so I will be trashing it.

The handle of our Kenmore Elite oven door fell off. When my husband tightened the screws on the handle, the oven door glass shattered scattering glass throughout the main level of the house. Sears is not admitting this is a defect even though this has happened to many others. When I contacted Sears they referred me to the repair center but they are not willing to replace the door without charge because it is not under warranty or recall. The oven is only 5 years old. The handle should not fall off and the glass should not explore regardless of age.

My mother is a veteran of WWII but may be defeated by her Sears Kenmore oven. She has a model 790 in wall oven which is an obvious lemon. It will frequently fail to complete a cycle (shuts off before cooking is done) and has ruined several batches of food. The problem appears to be a computer control module. While I was there over the thanksgiving holiday it abruptly locked up (as though about to go into self clean mode) with the holiday turkey inside. Fortunately we were able to locate the plug and unplug the thing (which still did not unlock the oven, but at least the dinner was not incinerated). We were worried about a fire and are grateful that it did not happen while we were out of the room.

My wife was baking cookies in our Kenmore oven. Thankfully she, her friend, and both of our kids were not standing near it. All of a sudden, for no apparent reason, the glass on the oven door exploded violently sending pieces of glass flying up to 10 feet away from the oven. Fortunately, our kitchen island took the brunt of the explosion. We were amazed to find thousands of pieces of glass lying on our kitchen floor.

I purchased a Kenmore Elite Double Oven 790.4812 in 11/2009. After a few years we had to replace the "motherboard" for both ovens. This cost almost $500 for a virtually new oven. Now the oven is not keeping the temperature when set so we are probably looking at doing the same thing again - or purchase another oven when this one is only about 5 years old. I do not feel Sears/Kenmore has the same quality as it used to. Kenmore used to be a top quality brand. Not so much anymore. I don't plan to purchase any more Kenmore products.

I purchased a Sears (Kenmore) Electric Convection Range Model 790 9746. I was told that it was top of line quality, "Sears" dependable and would last many years. My parents had had good experience with Kenmore products so I believed what I was told. What a mistake! I have nothing but continuing problems with the Sears Electric Range. The electronic oven control "motherboard" has had to be replaced three (3) times because it keeps malfunctioning. I was told by the last repairman that it was because a design defect in the range caused the motherboard to overheat & fail. I called Sears and they just blew me off. I am going to try one more time before hiring a lawyer.

I furnished a new house with all Kenmore Elite appliances in October 2010: Washer/Dryer, Central Vac, Fridge, Stove, Dishwasher. All have had issues and repairs except for the dishwasher which is rarely used. Most recent, the oven door simply exploded on its own. This is when you have to wonder about a company's credibility when selling such junk. Where's the consumer protection when product like this can cause bodily injuries? I would never buy anything from Sears again. It's time to cut up my Sears card.

We are trying to prepare our Thanksgiving pies, and simply open the oven door to place the pies inside and POP! Nothing made contact with the glass, it simply shattered all over the floor. My oven door looks just like all the others here, so tell me it's not a manufacturer's defect. Every appliance I've purchased in the last ten years has been shoddily built somewhere other than America. I say let Americans build something again. The closer they are, the more likely it is I can kick them when my expensive "junk" breaks!

advertisement. I hope you can find it in your budget to rectify the tight spot Sear will be putting us in.

This range has a vent in the rear area of the burners. When I run the oven, very hot air blows out into the room from the oven. It is so hot that I cannot use the oven at all during the summer months and have burned my fingers by touching this unused part of the range too. I live in the CA central valley and have good air conditioning but it heats up my whole kitchen, running for up to 30 minutes after the oven/broiler has shut off. The manual confirms that heat from the oven comes thru the vent. I have never had a gas oven that does this. I paid $1274.99 plus tax & delivery for the stove in December of 2011 when remodeling. I had hoped for a good stove to last for a long time. Secondly, when you set the oven for 350 Degrees, it runs so cold that I have to set it up to at least 375 to complete the baking. I am so disappointed with my purchase that I have decided not to buy any more from Sears.

My mom has had this model stove for a while but after the first year the racks started falling down. The oven expands and the racks fall down. Last thanksgiving I lost the bird and was pissed, almost burnt my entire arm. Now it's an everyday occurrence these days to the point that anyone that tries to use the oven lose rack of items. I've burn my hand twice, and my nieces and nephews are not allowed to use the oven. MY mother is 75 and had not had a new stove ever and she saved up years to buy this piece of **!!! VERY DANGEROUS OVEN. HOW COULD THEY NOT RECALL THIS DANGEROUS OVEN???? IT is a BIG safety hazard. Last year we called Sears and they would not help in any way. WHY would a company wait for LAWSUIT before they correct a problem. THIS IS SO VERY DANGEROUS FOR ANYONE TO USE. NEVER BUY KENMORE stoves. I will be posting this on my several twitter feeds and Facebook profiles. This is a terrible way to treat a senior citizen!!!!

Please don't buy Kenmore, or from Sears. My stove caught on fire last night (11/21/14). Sears won't replace it they want me to pay for the repair....NOT, so here is what happened: We cut the oven to warm up then walked away. We heard a popping then a smell of wires burning. If we had not been in the kitchen this would be a different story. I call Sears, oh they want me to pay to have them come look at it, I don't think so! The earliest they can come to look at it is DECEMBER 2nd, Wait that is a week and a half! They told me that I can't get it replaced without me paying for it even if it is faulty wires. I AM SO MAD right now! If you have a Kenmore range in your house unplug it NOW, wishing I had never bought this thing!

To prepare for Thanksgiving, my wife ran the cleaning cycle on our Kenmore range. The front glass cracked. She called Sears, (couldn't talk to anyone who spoke English) repairman says he has seen it before, but it is not a manufacturer's defect and we have to pay. This is crap! Please someone help, we are retired and haven't got this kind of money.

I have never owned a stove that I loathe as much as I do the Kenmore glass top stove that we have. Every week without fail, the handle comes apart, causing the glass door and white casing to fall to the ground and I have to screw the entire door and handle back on. We aren't rough with this appliance. It's a piece of junk, period. Another thing is that the cooking elements don't provide consistent heat. If I want to boil water to make a cup of tea, I swear I have to wait five minutes before the water in the kettle comes to a boil. I really detest this stove and I am counting the days until it finally gives up the ghost so I can buy a decent stove.

My Kenmore range was purchased in 2010 and since then, the outside glass on the oven has blown out twice, once when the oven had not even been used. The most recent incident was Nov. 15, 2014. The oven made a loud popping noise then glass shot out everywhere. The model is 790-92803010. Sears was no help and refused to view this as a safety issue when this happened the first time in June of 2012, so I contacted the Better Business Bureau and was eventually reimbursed for the cost of new glass on the oven. How could this possibly happen again? I don't see a recall on this oven and suspect there is something wrong with the seal on the door. Thanksgiving is in less than two weeks and I have to cook for 15 people!! I am disgusted with the service and this product. Furthermore, the ice make is not working on my Kenmore Elite refrigerator.

Our Kenmore Elite Gas range Model 79036719500 worked fine until today. Without warning or any failure codes the touch control panel on the front seemingly has gone dead. There is power since the igniters on the top burners still spark and light. The front panel has no lights nor does it make any sounds typical of when you push buttons. The clock is out and none of the controls work.

I have a Kenmore sold by sears and it will turn its own eyes on when it wants to.. The Kenmore company told me "So what?" and told me to call Frigidaire... I will but it is Sunday. Sears told me to go fly a kite and I will talk to them on Monday if I can get anyone to not hang up on me.

Kenmore Elite Slide In Electric Range - I have had the control panel on this $3,000 range go out three times. I called Sears customer service 4 times in one day and each time, they put me on hold to look something up and we were disconnected every time. I have owned this range for 5 years and this will be the 3rd time this control panel needs to be replaced. Of course, the extended warranty I purchased has run out. I have received no satisfaction from Sears customer service and I will never buy another Kenmore product.

A Kenmore 0.9 cu ft countertop microwave with 1 year warranty bought 4 months back is not getting on. The technicians even not responding well and asking to schedule an appointment to repair but no one show up.

Kenmore Elite 75339 - After about 3 weeks of using this range we realized that it was leaking gas. Had a service consultant from the gas company come out to sniff for leaks and he informed us it was leaking from the regulator and 2 of the burners. He told us this was the 4th or 5th Oven he had seen leaking like ours. We called Sears to have the oven exchanged and they setup another delivery for a few days later. After waiting about an hour or so after their so called "scheduled delivery" was suppose to be I called to find out where they were. The delivery consultant informed us that the new oven they were suppose to deliver was also damaged and that they needed to reschedule another delivery.

Stove and oven worked fine for 1.5 years, then a simple broil task caused the heating element to explode and melt a 2 inch piece right through. Now the entire unit is dead. Repair takes a week to come out, and warranty is conveniently over after 1 year.

I purchased my piece of junk Kenmore range Model 790.9745 in 11/09. I have had a reoccurring issue since the glass exploding and shattering for no apparent reason. The glass in the door has slipped on 3 separate occasions, requiring a service call and time waiting for repairs. On 12/13/2012, the glass was replaced after exploding. On 3/2/2013, the glass was replaced after having slipped, revealing the hardware which was holding it in place. On 6/8/2013, the glass was replaced once again due to slipping and revealing the hardware. Today, I have phoned customer service once again and have received no satisfaction from the numerous phone conversations. Each time the "supervisor" has been less than helpful in their ability to satisfy the customer. I would think that Sears would be a bit more concerned about rectifying this situation and stand behind what they sell and repair this problem. I will not buy another thing from Sears and I will be sure to share my poor experience with Everyone I know! I am disgusted!

My husband and I went to Sears appliance in Clifton March 6, 2014. The salesperson was rushing to make a sale, but we insisted on asking questions like, "Can the microwave be used with the rack that is inside it?" He told us they sell them with the rack because it can be used with the rack. We paid $400 for the Kenmore 'over the range' microwave oven. We even purchased the extended warranty. With both the manufacturer's warranty and the extended warranty we felt safe.

In Dec 2009 I redid my kitchen and installed a new, black, ceramic top Kenmore kitchen stove. The finish on the back of the stovetop is failing and the paint is peeling off. I have never used harsh cleaners to clean this - always use dishwashing liquid and yet the enamel is all peeling off and the metal is showing through. Has anyone else had this issue? The warranty on this is only one year - really? For a $699.99 appliance?

About 2 years ago I bought the full elite kitchen appliances. BIG MISTAKE! Few months after installation of all appliances the dishwasher didn't clean well. Called for service. The idiot that came said my dishes were too clean then the fridge was leaking water by the water dispenser and another idiot said maybe we close it too hard then the double oven trapped moisture between the glass and the third idiot said because we are by the beach and it's cold outside and the oven is hot - so the worst appliances service and all. I will never ever buy anything from sears ever again.

Are these just throw away stoves? Bought a house with Kenmore appliances. Lucky then we had home warranty. First the refrigerator kept freezing up, so warranty sent out Sears to fix it. It was the timer bad. Model 10657368702- 2009 model. Then the stove/oven start burning everything we baked. It was stuck on broil. Warranty company again sent out Sears, said control panel was bad. A week later same thing, Sears was sent back out, control panel, diff. service tech. Ok it's working again. Keep in mind, we were starting on pies for the holidays when it chard them to a crisp.

First time buying a Kenmore and last time. Paid too much for what I thought was a quality range. Oven racks don't fit. The entire inside is bowed out so racks don't fit. This is so dangerous if the rack fell while removing hot food. Got online and can't believe Sears hasn't recalled these.

We purchased a Sears slide-in gas range model 790.367 in 2008. Up to this point we have had some issues but nothing major. At this point the racks will no longer stay in place. We learned about this the hard way. This is the same problem others have described. I discussed this with the manager of our local Sears who was unaware of the problem but made a call to a long time service tech who told him that he was aware of this problem. He suggested we slide the unit out and push the walls in. We were not comfortable with this. We are considering making a service appointment but are concerned about paying a lot of money and having the problem recur. I chatted with the Sears "expert" who was not at all helpful. We are at a loss about what to do. We consider this a serious safety issue and will not use the oven. Like others we paid a lot of money for an oven we can't use. We feel that this is clearly a product defect and that Sears should help us.

I purchased a complete line of Kenmore Elite products to furnish my new house in September 2010. Fast forward 1.5 years later, the indoor ice maker stopped working. I lived without ice for a while until I could find a good time to get a repairman out from Sears to fix it (2013). Now, the seals on the doors collect condensation and seem to build up a residue, special. Last night, I was surprised to have the exterior glass of my oven explode on to me whilst baking at 400'. 400'.... pretty average baking temp, nothing thrown at the oven, dropped on it, smacked to it, nothing. Just a surprise explosion and a cut to the shin from the tempered glass flying at me.

Kenmore Elite model 790 789 02000 - Bought a 5 year old home - oven not working - $495.00 to repair. Needs 1 ignitor, 1 controller, main PCB to be replaced. This was only a summer cabin, oven seldom used and it's broke already. Will have to wait to repair or buy new as still have 2 Mtg.

I had the original Maytag Gemini double oven range. I have now had the Kenmore Elite Double Oven Range for 2+ years. The new range is far superior. Of course the double ovens being the same size is a great help. Overall, the technology of the Kenmore range is fabulous. I have one main concern, though.... why don't they poll people that own these expensive appliances and ask us what features we want, need or desire? The timer on this range drives me INSANE! It's non-stop, and could seriously wake the dead. I know there is no way to make my second need happen, but, the bottom oven opens onto the floor..... very hard to lift something heavy in and out. Overall, though, this range is far superior to the Gemini.

This very expensive electric range is inferior. The oven walls have warped to the point the racks fall down. They do not sit correctly in the oven and fall when you place trays of food on the rack. Very dangerous when a tray full of hot food falls when you are trying to move it. Control panel is now faulty and creating a toxin type smell and shutting the stove and oven down. I am basically afraid of my oven. Sears wants nothing to do with taking responsibility for these product defects. I will never again purchase a Kenmore product. Getting rid of the oven tomorrow and purchased a Whirlpool product. It pains me to not fight the battle but I cannot do without a working oven. I have also read so many other complaints similar to this one from other consumers. I will not recommend anyone to buy a Kenmore range.

Kenmore Elite model 790.9912 - We purchased this electric range from Sears almost 10 years ago. A few years back, the computer panel malfunctioned, and had to be replaced. Yesterday while making dinner, I had the oven set at 300 degrees, and I had one of the burners set at 5.5. Suddenly I heard a noise like a buzzing sound and then a pop, and the entire width of the back of the range went up in flames. I shut the burner off, and the fire went out. The oven got so hot that the door locked as it does in the self-cleaning mode, and we are unable to open it. The wall behind the range is charred, and the wiring behind the range is entirely burned. We called Sears and explained what happened. The sales representative said “Well it is almost ten years old.”

Ditto Angie of Milton, Other on Aug. 4, 2014. This is the second time our glass shattered. Purchased the oven in 2010 (new home). First glass shattered Dec 2012. Glass replaced by A&E certified tech. August 2014 - second event of glass shattering. Waiting to hear from Sears.

Our Kenmore Elite Model 790.48193000 has been broken for almost two years. I am sure that Sears Warranty Service provider is waiting for the 3 year service contract to expire. After the first cleaning in the top oven, the temperature of the oven was not controllable. If set at 425 it would go to temp and then go down to various lower temperatures. Often as low as 219 degrees. Countless meals were ruined. Sears phone service providers were painfully sympathetic and scheduled 8 appointments over the last year and a half. Control boards were replaced, recalibrations were made and each time the service person pronounced the oven fine.

We purchased our Kenmore stove Model #790.97453804 in June 2010 and until this weekend everything ran smoothly. Just as we had finished dinner the outer glass on the oven door exploded!! Glass blew out about 3 ft. all over the kitchen floor. Our grandson had just walked past the door. This could have been far worse than it was. A visit to Sears on Sunday proved futile as, you guessed it, they had not heard of this happening and didn't know this type thing could happen. Luckily I had taken pictures of everything as proof & showed them. All they did was provide phone numbers, which I called. They could only schedule a service call. I checked the internet for any recalls on this particular model and found none. So we bought another stove but it was NOT a Kenmore. No more Kenmore appliances for our family.

I had baked 2 pies in the oven; 2 hours later, the "bake" switch gave a loud notice, similar to a shot and seemed to explode. It left a silver mark on the switch. The stove stopped working, including the stove top and oven. I am unable to cook or bake as a result. I will try to resolve this problem with Sears today, August 4, 2014. The stove was purchased 7 years ago.

Kenmore Elite model 790.9750 - Purchased this Kenmore Double Oven from Sears in 2011. The bottom oven racks are not holding and the ridges that hold the racks have rusted. This is dangerous as it causes hot messy spills and burns when the racks and pans fall to bottom. Sears and Kenmore both deny it is a problem and one sends me to other with complaint. I know this is a problem for many of us consumers that bought these ovens. Frustrated.

New stove < 7 months old, on 07/26/2014 @ 0300 cold and unused for days, the lower oven front door glass exploded all over my kitchen like a small bomb. Terrified my wife, and we had glass over everything in the kitchen even well above the level of the door... counters, pictures on the wall, etc... Sears-Kenmore personnel most unhelpful in regards to servicing the warranty and providing corrective action. This company is a dead-man walking in regard to customer service... When you google this Kenmore exploding oven door, there are thousands of cases on the net. I wish I had been bright enough to google it thusly before the purchase. The stove was not cheap. An expensive lesson...

I had not used the oven for a few months in the summer. Went to bake something and the house smelled like burned plastic. All kinds of weird noises like popping and banging were happening. It really freaked me out and made me feel it was not safe to operate the oven and will not. Looking to buy a new one. The stove is 10 years old but if it were newer, I would not be happy and go after Sears. I am not sure if I am satisfied or not because I do not know the life expectancy of a range.

We purchased a Kenmore oven in October of 2014. While remodeling our kitchen, we moved the oven approximately 20 feet. The following day the oven door exploded.

I had purchased a Kenmore wall oven back in December 2011. A few months ago, the racks were not fitting properly and the pan with food kept spilling and crashing onto the element and I kept getting burned. Last straw was last evening when I burned my arm pretty good when trying to rescue a falling pan. I went to Sears this morning and they told me it was probably the racks so I ordered 2. Now reading all the complaints, I see that it probably is not the racks but the product itself and it is no longer under warranty. The sales people looked at me like I was nuts when describing this problem.

I just bought a coop two months that had been renovated and the kitchen has Kenmore appliances. Dishwasher and refrigerator seem fine, but the gas range (model number 790.7050 or 7060) runs super-hot. I first noticed that the French fries cooking at 450 degrees really came out as crispy critters, so I turned the oven down about 50 degrees and it's better. The real problem is that the oven is so hot that I have to run both the vent on high and a fan in order to cook something on the stove top at the same time.

I purchased a Kenmore electric stove because in the past they were reliable and good. However now I wish I had kept my old stove. The oven takes 15 minutes to heat up to temperature. This is a waste of electricity. The temperature is not accurate - 360 degrees is 350 and the left side of the oven is hotter than the right side. The elements do not heat quickly - another waste of electricity. This is the last time I purchase Kenmore. It is frustrating and disappointing.

Model: Kenmore Stove Model 970-687131. The stove's 'finish' was sold as a 'stainless steel' model, but really its just a 'stainless steel coated' finishing not at all stainless steel at all.. I feel duped of course, because the "FINISH" is so terribly done its wearing out fast... (see picture attached). The proof in the pudding is that the VENT hole from the oven on the left hand side has caused the finishing to come right off. One day i was cleaning the stove and bam the finish right above the venting area washed right off... Not exactly what I call QUALITY...

Purchased oven in 2013. Worked well for a while, but now I am having a problem with the controls. Recently, the oven control panel has started flickering and will not completely shut down when the oven's timer reaches zero. Big disappointment!

About 2 years after we purchased our oven from Sears the handle fell off. My husband repaired it. Then it happened again. This time the entire door fell apart when the handle came off. We called the local Sears and they came and said it was fixed. Nope. It happened again. The glass inside the door now shifts around due to the unresolved problem. It's a safety issue because I have been burned and I'm afraid the glass will shatter one of these times. Sears is a terrible company and Kenmore products are not made well at all.

I have the same range and had burning wires, sparks and popping noises from control panel on range last week. Now is unplugged and useless because it is unsafe!!! I want it out of my home and Sears to replace it for FREE!!!! It is only 3 yrs old!!! LOTS of people having the same problem!!! Sears doing NOTHING!!! It is disgusting!!!! There is a lot more info out there.

I purchased all new Kenmore Elite appliances in February of 2012. In 2013, the Microwave would no longer heat food. I had a repair guy out to replace a component. It is now May 2014 and the Microwave will not heat. Kenmore will not provide any assistance other than paid to service the microwave. They want to sell me a 1 year warranty for $270 dollars.

Apparently my problem of the oven racks falling is quite common with Kenmore Elite ovens because the walls are too thin. If this is a design flaw or intentional to generated more revenue, we will not know unless the government gets involved and requires a recall. This was the answer I got after several days of the run around with Sears saying it is a Kenmore problem and Kenmore telling me they are owned by Sears and it is a Sears problem. All the while denying there is even a problem and the only way they would acknowledge the problem is if the government had enough complaints. This is a $500.00 fix and they use the same defective walls to replace the existing. I'm completely exasperated and hope this complaint will add to the many I have seen and something will be done. It is a Safety issue most of all and people can easily get burned with falling hot racks.

In March of 2013, I had a service tech from Sears tell me that my Kenmore Elite double wall ovens falling racks were a consequence of poor metal used in the wall construction... a manufacturers defect. I called Sears and was given another number and another number and a total run around with no one accepting responsibility for this incredibly poor product. This product is unusable unless I foot the bill for over $800 repair. 13 months in my house at the time of the complaint. Shame on you Sears!

I am very dissatisfied with Sears. I believe that the quality of your appliances has declined & you are selling service contracts that you can't honor. I have bought Sears products for years & have seen a steady decline in the products & the services. I have had difficulty with my kitchen range & a service contract on my refrigerator, & a lawn tractor. I have waited for a service call for weeks, then the service people are late, or they cancel repeatedly. I have had multiple calls for my Kenmore Elite dual fuel kitchen range, which I believe constitutes a "lemon" & should be replaced. I have called Sears a number of times & spoken with people in supervisory positions, to no avail. I have decided to go public to warn others.

The range that I had bought only lasted 8 years. The self cleaning oven ruined my range. That is what the repairman told me. I bought the one year service agreement, so when Sears could not fix the range, I got $500.00 toward a new one. That money was meaningless when we went into the store to buy a new one. When the installer that is contracted out by Sears installed my new range, he talked me into buying a new plug for $50.00, and then left the box that the new range came in for me to dispose of in my trash. He did take the old range, and said he would dispose of it by scraping it. They usually get about $25.00 for scrap. Most of my Sears appliances have needed repair work within the first two years. So I do advise getting the extended warranties. The quality of Sears appliances are not that great. But you get what you pay for!

I have not been able to speak to anyone. I have sent an e mail. My five year old oven/range sent a huge spark out of the circuit board when I turned on the burner with the slow cooker. All inoperable now, no oven or burners. As I live alone, this was hardly used, as a family would use the oven.

We remodeled our kitchen may of 2013, and purchased new elite, stove, refrigerator, microwave. 3 months after purchase, after using oven and turning it off, it was discovered that not only did it not switch off, it was super heating! We shut off the breaker. Called Kenmore, they sent a repair man out, who looked at it, and decided to replace the control panel. Took about 5 days for the part to come in, so I was without my stove for About 7 days.

Kenmore elite wall oven - Purchased in 2010, within the first 90 days, I used the self cleaning feature. It blew the thermal fuse. Repair guy informed us that there was a defect with the wall ovens that this would happen if you use the self cleaning feature. Sears replaced the oven. Our warranty ran out in August 2013. Overflow on a dish that I was cooking required me to use the self cleaning feature (first time on this oven). It locked the door after it finished cleaning. Called repair line and informed them what had happened and gave them the error code. Repair man came a week later and found that the motor cause the door lock was out and they would have to order the part.

I bought a Kenmore gas range from Sears in Sept. 2012. I recently tried to use the broiler and the self cleaning features (not at the same time of course). When using these features, the range produced an extreme amount of a chemical smelling smoke that filled my house and set off my smoke detectors. I called a technician and was told that the unit was burning off a cutting oil that is used in the manufacturing process and that the smoke was perfectly normal. REALLY??? My husband has asthma and has had to leave the house because of the smoke. I can't get anyone from Sears of Kenmore to help me. I am incurring costs like crazy trying to get this mess cleaned up, paying for my husband's hotel and paying a company to come in and run air scrubbers. I have also had to remove the stove from the house in order to reduct the smell of toxins and now I have no way to cook for my family.

We purchased $10,000 worth of Kenmore Elite kitchen appliances, including a microwave. Within a few months after purchase, the handle began to corrode. It became worse and the coating is almost completely worn off. When I was finally able to call customer service, the microwave was outside of the one-year warranty. I had the worst customer service experience I have ever had with a company. I was on the phone 2 hours and transferred 9 times. No one would replace the handle unless I paid full price for a new handle or paid $250 for an extra warranty! Very disappointing - do not purchase Sears/Kenmore Elite.

Bought our Oven 2009 (Kenmore Elite)... Dec 2013 turned on the Clean Oven, and after two hours heard a loud pop. Could not open oven, because it was on clean. When we did, found a hole in the bottom of the oven and you could see the heating element. The light wasn't working, and our outside panel was only half working. Called Sears repair, and said would cost $950 to fix ($500 for labor). I said that this was dangerous, that my oven basically exploded on CLEAN feature. He said I know, most of my calls are because of the SELF Clean. He told me Self Clean, Self destruct. He said he won't let his wife use the self clean because of the problems it causes with ovens. He makes his wife clean the old fashion way because of all the problems he has seen. He said there were no recalls, and he couldn't give me a discount. He asked if I had the extended warranty problem. I said no... but this shouldn't be happening. He said he agrees, but he was only the service man.

We purchased a Kenmore wall oven in late 2012. Recently we used a heavy pot and the middle and lower rack fell down. Sears service came and stated that "the walls are too thin and bent when there is weight on the racks... a design problem." They wanted us to buy new wall parts - with the same design problem - to replace the existing wall parts.

I own a Kenmore Elite Model #980.9802. It will be 5 years old in August 2014. I paid about $1800.00 for it. In the last few months, my lower oven racks will not stay in place. It seems that either they are smaller or the oven is bigger. I have learned that to repair this problem I need a new oven liner. I have read that this is no small job and that it needs to be repaired by a repairman. We are talking somewhere between $400 and up to fix this. It sounds like a defect. I don't think 4 years later that I should be facing a bill that large to repair my range.

I purchased a Kenmore Elite double oven in 2012. After a few months of using it, the lower oven racks now fall down whenever I try to roast anything with any weight to it. Both the lower roasting rack and the middle racks do not stay in place. Only the top one is okay. It appears the sides of the oven have bowed out. I am not sure if this issue is going to be covered but it is clearly a manufacturing defect.

I have had nothing but trouble with ALL Kenmore appliances from the control panels falling out - cheap plastic clips that held the panel on melted off and broke; can't be fixed and expensive parts to inept service personnel from Sears that can't fix the problem, show up late or not at all; repeated calls to customer service, the run-around from department to department, dropped calls and no results. Oven doors explode - can't use the self-clean cycle because the walls expand and the racks no longer fit and the glass top cracks. Refrigerator ice maker plastic piece breaks off and 6 months to get a part!

Just bought a new Kenmore Elite Oven along with a Kenmore Elite Refrigerator & a Bosch Dishwasher from local Sears store 8/2/2013. 4 1/2 months later as I am preheating the oven I hear the little fans inside making terrible noises. Then, "BOOM". All lights go out on oven & top eyes. It threw my 50 amp breaker. My husband said do not touch it! It had to have been strong to flip that breaker. Has anyone else had problems with their ovens? I called Sears & they said 2 weeks before a repairman could come! So, I cannot cook for my family for over 2 weeks not counting how long it will take for them to get the parts!!!

I purchased a Sears Kenmore elite glass top range in the December 2009. Just before Thanksgiving 2013 my mom had cook dinner using one of the burners on top. My sister and I were visiting with her and we left after she finished eating. She went to bed at that time and we left her alone in her house. About an hour later her dog woke her up and she realize that something was very wrong. She grabbed her dog and her cell phone and went outside. She called 911 and the fire department and the paramedics came. Her home was filled with carbon monoxide and the dog actually saved her life by waking her up.

My Kenmore stove is not two years old and has an area where the oven vents on the upper left side that burned the paint and it is now peeling away. It burned the first time I used the self cleaning oven and is now peeling. I will not pay the $80 fee just to have them come and look at it when it is something that is obviously wrong with the manufacturing. Also one side of the oven gets hotter than the other. Don't buy their refrigerators either.

Bought electric stove in Jan 2011. On Christmas Eve this year, I preheated oven and smelled weird electric or plastic burning smell. Wasn't sure what smell was from, put muffins in to bake. Oven cooked way too hot and burnt muffins in 10 minutes. Turned oven off and sparks, smoke and black ash poured out of top. Called Sears to see what they would do about my stove starting on fire. They were rude and wouldn't do anything other than offer over priced technician that I would have to pay for.

Yesterday morning while my daughter was sitting in her living room the house started to fill with smoke. She went into the kitchen and found smoke billowing out of her electric oven which was not turned on. She got her husband up and he quickly got the stove disconnected and pulled it outside. Later that day they called Sears to send a technician to check out the stove. The technician wrote in his report that the cause of the fire was food that was in the oven. The food was leftover pizza and french fries from the night before. The stove was shut off and not in use, but it heated up by itself. I believe the cause was an electrical short (defect) that caused the oven to heat up and catch fire. The stove was purchased 4/24/2012 and I bought a 5-year warranty on it. Because of what the technician told them, Sears will not honor their warranty.

Kenmore 9240 Range - We replaced our kitchen appliances a year ago. The first problem is the preheating time this oven takes. The oven requires 25-30 minutes to preheat. I was told by the service man that this is because there are no coils in the bottom of the new ovens so they take longer. What a pain!!!!! Please give me the old coils and let me preheat in 10 minutes!!! I then used the self cleaning feature. The heat was so intense (840 degrees) that it literally melted the resurfaced cabinets next to the oven. The repair technician said that this was very common for this oven, and that the salesman should have told us about this. Guess what - he didn't!!!! I now have to pay to repair my new kitchen. Sears would not. If you have resurfaced kitchen cabinets - stay away from Sears ovens!!!!

I purchased a Kenmore Elite Oven Model #790 980 23800 about 4 years ago. Cost over $1,600.00. In the past several months I have noticed the oven racks will fall down. This can be a hazard because of the heat of the pan and possible spilling of contents. I logged onto the web and found a Kenmore site that had a few complaints on this oven. I reached out to a rep there who did have a repair man come out. He stated that it would cost $600.00 to fix, which is unacceptable.

ANOTHER KENMORE 790 SERIES FRONT GLASS PANEL EXPLOSION! I have twice, in an approximately two-year period, had the same disturbing incident many others here have described. Twice, the entire glass front of the oven surface forcefully shattered all over the kitchen floor and adjacent room. When the first incident occurred, the company promptly replaced the glass front and assured us that this was an isolated incident. When the second incident occurred, the representative reported that someone would come to our home to replace the glass, but that we were twenty days out of warranty. Any expense would be ours. It is clear to me, a non-engineer, that the nature of the design is hugely flawed and very dangerous.

Our 4-year-old Kenmore range overheated and had an F10 alarm that could not be stopped without pulling the HOT appliance out of its space between the counter end and the wall. Not only did I burn my abdomen, but we don't know what my wife would have been able to do if she were alone when this happened.

The oven racks fall with little or no weight placed on them. It is so bad that they now don't fit. I've read online that the interior lining of the oven expands and the racks fall. This is a MAJOR safety hazard. I have been burned and my wife has been burned as a result. After informing the operator who took my call that I am an attorney, the operator transferred me to a line for immediate help. The immediate help was for the operator and not me, as the transferred line hung up on me.

I purchased a Kenmore brand oven approximately four years ago and this evening while preparing dinner, the glass door shattered all over my kitchen. I now see at least 100 online complaints for the exact same issue. I plan to visit my Sears store tomorrow but am not hopeful after seeing the anger and frustration of those with a similar experience.

I used the self cleaning on the bottom oven. I did it according to the instructions in the manual. The walls in the bottom oven expanded so much that the racks will not stay up. It is not under warranty! This has never happened before to the other ranges we have owned and we have spent a lot more money on this range! It's a hazard when the racks fall I have to prop them up on empty pans to use the oven. We have been loyal Sears customers for years but now we will never purchase from Sears again!

Poor design on the range door with sharp edges caused me a trip to the doctor today. The door shut quickly while putting something in the oven and while pulling my hand back. the sharp inside edges of the door pulled two areas of skin off my wrist. This is an obvious defect that needs to be addressed.

My Kenmore stove has a digital display on the top center of stove. Two weeks ago, my son was home and noticed smoke coming from the kitchen. He realized that the stove was on fire. He ran to the fuse box and turned off the electricity. He then started to put the fire out. By then, the house was on fire. He was able to put the fire out, but it was too late. Cabinets, walls, floor, and kitchen was burnt badly. It has cost more than I can afford to fix everything. Well, the fire was caused by the timer of the stove, which you can see in the picture. I tried to contact Kenmore, but of course they gave me the runaround. Now, I have a burnt kitchen. I am unable to afford to fix and can't afford another stove.

The oven door (8 years old) just fell off and shattered onto my kitchen floor. A lot of work to clean up and I have no idea how to replace it.

My 2005 Kenmore Electric Range (model 790.96619401 Serial No. VF45126081) caught fire this afternoon. Thankfully, my husband and I were present, as were my FIVE children. We were left shaken to say the least! I was preheating my oven when I heard a crackling sound. Suddenly, I saw a spark that quickly turned to flames shooting from behind the control panel. We were able to pull the appliance from the wall and unplug it, at which point the flames died out. There was no damage in or around the electrical socket and the damage to my wall was DIRECTLY behind the vent where the flames came from. I am disturbed to see how many others have had similar experiences with Kenmore appliances.

It took me 2 years to get my oven fixed after I moved into my new house. I put up with what I now call "customer abuse" from Sears which included the franchise owner calling me a idiot for calling the 800 number in case of malfunction to the oven. Sent off for repairs 3 times for weeks. A young repair boy came to the house and told me it could not be fixed and when I slapped papers that I was holding down on the kitchen table he claimed I had assaulted him. And when Sears finally sent out another repairman a year later, it was the same boy and I refused him entry into my house! Finally a local repairman replaced the motherboard and it has worked well until it simply blew up today.

Unhappy with the vent design on door of oven. Difficult to clean and when something is spilled, it runs inside door rather than out.

I purchased this Kenmore convection range in July 2011 online from Sears for $782.16 with free delivery. A few weeks ago, I was using the self-cleaning cycle when I heard a pop and saw a spark of light. I turned the cycle off, let it cool and turned the cleaning cycle back on and finished the cleaning. In my heart I knew there was something not right. I tested the preheat and it seemed slow, but I was able to use the oven a few times after that. Then the last time I turned it on, I got a weird chlorine smell/burning plastic?...That was it... No more oven. After the disbelief subsided, I started making phone calls. Per Sears... my one year warranty was up and I was up a creek. Sears repair sent a repairman ($80.25 with tax) and I was told it would be $348.02 to repair the electronic range control and overlay.

Only had this piece of junk about a month when grease got between the glass panels on the oven door. The thing was under warranty so a man from Sears came out to fix it. He got the door disassembled, but was unable to put it back together. Days later, another guy came out to finish the job. The grease between the glass panels is still there! Later, upon hitting the "BAKE" and "START" buttons, the LED readout would read "PRE HEATING," but unknown to us, the oven would arbitrarily refuse to light - no rhyme, no reason! A lot of meals were lost. We were STILL under warranty, so another Sears man came out. He replaced a part, but a couple of weeks later, the problem returned. He came out again with yet another part (more of this cheesy circuit board crap). Oven still wouldn't work. He returned again with yet another new part (expensive), couldn't fix the problem, left the part with us and went back to Sears, never to return. To this day the problem still whimsically comes and goes.

After building a new house, we decided to get a nice stove and bought the Kenmore Elite 790, plus Kenmore microwave, dishwasher, refrigerator (all stainless). The stove has been a disappointment ever since. Top burners seem to have very little control. Oven has never worked right. Sometimes when baking, it switches to broil and burns food. Sometimes when it switches, it overheats and an error code displays. Sometimes, you put on bake, and the broiler comes on. Yesterday, the inner burner of the triple burner quit working. Besides that, we have only had to replace the control panel on the dishwasher. I think I would prefer non-electronic controls on stoves and dishwashers; older stove controls lasted forever. Anyway, my next stove will not be a Kenmore. Spend all that money on that piece of junk.

The door handle fell off the oven and the oven door fell open in pieces. The product is defective. I have tried reattaching it and it has fallen apart again numerous times. The screws are not long enough. I could easily have been burned or injured if the door fell on me. The outer piece of glass inside the door slipped down. This could have shattered. Called Sears. They offered to send a tech at my expense.

I purchased a custom home a few years ago and the microwave and oven combo were installed. The paint has peeled inside my microwave and is now rusted. I have called customer service and they advise purchasing a whole new set, although this is almost new or very gently used. Customer service is not helpful (extended wait hold time; ignorant product sales representatives who transfer to other departments with ignorant personnel). When I asked to speak to a supervisor the call was "dropped"...This has happened on numerous occasions, so it is not just a "fluke". I will NOT purchase ANY KENMORE product ever! I advise others to consider purchasing any other brand but KENMORE.

Oven self-cleaning has discolored the top edge of the oven door and caused the edge to ripple. Also, it has discolored at the left top from the vent outlet. Sears will do nothing about this and wanted $80.00 to have someone look at it (like maybe we were not telling the Truth). Our complaint is with the Kenmore stove and with Sears' review of the problem by doing Nothing. We will not be buying from Sears again, not even a rocking chair.

Kenmore Elite double wall oven is not safe. The top oven which I use frequently has oven racks that no longer fit. The interior wall has bowed due and the technician indicated that my oven is no longer safe to use. I will need to replace the wall which would cost me a little over $500 plus the $75 tech fee. Sears offered their warranty insurance and would cover up to $500 plus reimburse the $75 tech fee. But again, does this solve the problem? The self-cleaning will cause the walls to bow again and from what I see, there seems to have been flames that left burnt marks around the interior front vents. I am reporting my complaint to www.cpsc.org and to Sears as well. From this site, there are five reports, all a Kenmore model. I was told by a Sears consumer complaint officer that my model is made by LG and that I should call them because it is a manufacturing problem. I'm not buying from Sears again.

Fire started in bottom of the oven. I tried to douse it with baking soda but to no avail; nor was I able to turn off the oven/range to stop the fire. It wouldn't turn off. I had to pull the range from the wall and unplug it from the electrical outlet. When I looked inside, the fire had gone out and you could see the charred element. Within a few minutes, another part of the element broke into two. I've seen many other complaints about Kenmore ranges especially this model. I have not seen any attempt from Kenmore or Sears to recall or notify owners of this potential serious problem, nor have I seen any compensation to those owners who recently purchased the range.

Kenmore range (model # 790.91413010) was purchased in March of 2011. A week or two later, the front control panel on the range fell in. Sears brought another range in the same model out and now this range has the exact same defect. Sears wants us to pay for the repair since warranty is no longer valid. I feel that this is a manufacturer's defect or installation defect of the control panel, not something that the consumer should have to be accountable for. Sears/Kenmore needs to be held accountable for their products!

I purchased Kenmore Elite smooth top range in January 2013. In April 2013, I had the oven set on 350 degrees to cook meatloaf. I opened the oven door to insert food and the glass on the door exploded all over my feet and the floor. The repair person said this happens often, usually during self-cleaning. Thank God, it is under warranty but I wonder how long it will last. I am afraid to use the self-cleaning feature.

This oven cost $1,400. In the fall of 2009, the motherboard crashed. In 2010, it was only used for 8 months. I returned it sometime in November of 2012 because the motherboard completely went down. The manager at Sears, Sarasota, said nothing can be done, but they can give me a 10% discount on a new stove. Talk about not standing behind your sales. My advice to everyone is to buy from a small store so that owner has a commitment to you and the community. I’m taking it back to Sears and dumping it on their doorstep, with sign that says “New stove. No support” and my email on it. What more can I do?

We splurged and purchased the Kenmore Elite Double Oven Model #79098023800 in 2009. It has worked fine and I have done self-cleaning on it several times over the past 3 1/2 years. However, since the last cleaning, the oven racks don't fit anymore and fall out of their grooves and this causes me great concern. I first thought it might be the racks that were the problem. I have an extra rack that came with the oven which I have not used in it since we bought it. When I tried that one, it too was "too small" and didn't sit safely within the grooves of the oven walls. I measured and compared it to the other rack and they were the same.

3 days ago, March 29, 2013, I was using my range to cook bacon. I had it set at 375 degrees and had just checked the bacon and determined it had another 7-10 minutes to cook. I left the room for a few minutes, and after about 5 minutes, I could hear a beeping. My husband asked me if I wanted him to shut off the timer, but I said, "I didn't set the timer." The stove kept beeping non-stop, so I returned directly to the kitchen only to see “F10 - ERR” on the touch screen. I opened the oven and smoke poured out. I quickly closed the door and my husband ran downstairs to shut the breaker because nothing I could do would stop the beeping. With the stove shut off at the breaker, I opened it and took out my burned bacon; and the room was filled with smoke.

Kenmore Model 790.92202014 Oven Control Meltdown - I bought this range in early 2011 as an upgrade to my old Whirlpool range. Just shortly after it went out of warranty, the oven control unit failed. I called a repairman and a new one was ordered and replaced by him. Less than a year later, the unit failed again, so I sent the defective unit back to the provider and they sent me a replacement. This lasted less than a year again until 3-2013, only this time it blew the breaker (it never had done that before). Upon removing the back cover, I was horrified to find the oven plug that plugs into the control unit melted! I only can say I'm glad it didn't start a fire. I'm writing this complaint to warn people of a possible fire hazard. I'm junking this range.

We purchased a Kenmore range less than 1 year ago, and the seal on the glass on the front of the range leaked grease in between the glass panels. The Sears repairman took it apart and cleaned it. But he told us that this would happen again and that there was nothing that they could do. A Kenmore rep told me the same thing happened to his to, but he just put a towel in front of his stove so it would not look so bad. So I guess I will put a towel in front of my new Kenmore range so it doesn't look so bad with my new Kenmore Elite fridge, Kenmore Elite dishwasher and Kenmore Elite microwave.

I purchased a Kenmore brand gas range in February 2008 for over $1,000 on sale. Sears installed. I found out upon delivery that it was manufactured by Electrolux. I was unhappy with the stovetop from the start. It's almost impossible to clean once something spilled on it while hot. Functionally, it worked okay. However, when doing self-cleaning process, the oven never really seemed to get clean. On Saturday, March 16, 2013, I ran a cleaning cycle for only 2 hours as it was not that soiled. As per the salesperson's instructions, I also cleaned the cast iron stovetop grates in the oven. I noticed that after 30 minutes after cycle completion, stove is still radiating a lot of heat. It was then I noticed that the clear cover over the touch plate on the control panel was melted and discolored. The touch pads would not function.

Kenmore Ultra Bake Super Capacity Free Standing Gas Oven - Our oven stopped working right before Thanksgiving of 2012. It would not hold a temperature or even turn on at times. We had the control panel replaced for $300, and it got us through Thanksgiving. The oven originally cost $600 so to replace the control panel was very expensive. Right after Thanksgiving, it began to work inconsistently again. Our most recent incident was where the oven stayed on and increased the heat even though we turned it off and the control panel said that the oven was off. The gas was still on and clearly, the oven was increasing in temperature.

Kenmore Electric Range Model 790.9742 - Purchased in April 2010. The racks are no longer and it collapsed during the cooking process due to the oven liner warping and bowing out. Repairman says it is unrepairable and there are no racks available to fix this problem. Sears tells me this is an isolated problem and they have never heard of this problem before. Really?! It's all over the internet on not only Kenmore, but LG, Jenn-Air, Whirlpool, and other brands made for Sears. All Sears will do is give me a 20% discount off a new stove because I did not buy the extended warranty. I sincerely doubt the extended warranty would have covered an oven liner since it is not a replaceable part. It is part of the oven, according to the repairman.

Last week, the oven door to my 2-year-old Kenmore range exploded - shattering and sending shards of glass across the kitchen. The range hadn't been used since the night before and I had turned the broiler to low, opened the door to slip food onto the rack, and was in the process of closing the door when the glass completely shattered. I called Sears, where I bought the blasted thing.

My family all pitched in so I could get the Kenmore Elite oven model #79098022802 through Sears. I picked up the oven from the Sears in the Hickory Hill Mall in Memphis, TN on January 17, 2011. Since then, I have had four service calls for the same problem, which is called an Error 14. This particular error message stops the oven from working, making it impossible to bake or warm anything up. Once the Error 14 message appears the oven completely shut downs. It does not let you override it or bypass it. The control part has been replaced twice and finally on December 26, 2012 Sears replaced the touch screen but still the Error 14 message remains.

Safety hazard - The design of the oven door is not safe. With the door open Thanksgiving morning, I walked into the door and the extremely sharp edge gashed my left leg causing me to have to have 12 stitches. I am attaching photos of my leg and also photos of the door of the stove.

We purchased a new Kenmore electric range. Within 4 years, the oven box had expanded from the oven heat so that the oven racks no longer fit but fall out of the grooves. When I contacted Sears, they refused to accept responsibility but said they could supply racks that fit at $106.00 + tax and shipping each. I ordered the racks, but they are the same size as the original and Sears said that they cannot help me. I am not alone. Many other consumers have had this same experience. This should never happen. Sears should recall these stoves due to the safety factor alone or at the least, provide wider racks even if we must pay for them to address the problem. I will never purchase another Sears appliance.

In 2002, we had a new home built and purchased all new Kenmore Appliances. That was a huge mistake. The range almost burned our home down. When the oven got stuck on high and won't shut off, I had to throw the breaker as the oven was too hot to touch. That was a couple of years ago. Sears wouldn't do anything for me. Let's see the Kenmore dishwasher as it had two motors and three thermal fuses replaced. The microwave door is cracking all the way up the handle for no reason. The fridge drawers have broken twice. No wonder Sears is just about out of business.

My Kenmore Self-Cleaning range is 5 years old, and about two years ago, I noticed the oven racks were falling out of the groves. The oven box seems to have bowed out and the racks fall out and do not fit anymore. I assumed Sears would take responsibility for this as this should never happen. When I brought the problem to them, they said I must buy new racks costing about $150.00 and that there was no recall on this problem. I think this is unfair and irresponsible on the part of Sears to not recall these ranges or at the very least, replace at no charge the racks.

Flimsy electronics on 7131 gas range - You know it's bad when you have to glue your range together with epoxy to cook! I used my range about 5 times over the span of 2 years in my farmhouse when the electronics module broke off and fell back into the range. When I opened the back up, I found that the control panel was installed with 4 tiny plastic ears that were way too fragile to use in a kitchen appliance. Since my warranty had expired, I just glued some bent aluminum to the sides of the control electronics and put it back in. It works, but in all my days as an electrical engineer, I have never seen something so flimsy that is supposed to work for the life of a product. Someone needs to know this.

We bought the Sears Kenmore Elite double wall oven and the problem is that every time you cycle the oven through the clean cycle, the oven will not work. This has happened 3 times already where you have to pull the oven out of the wall (enclosure) and hit or replace the thermal switch to make the oven work. We have insurance through Consumers Power and they come out for the fix but there is definitely a serious design flaw with the oven. I called Sears and they said, "the 1-yr. warranty is expired," and, "have a nice day." We are never again purchasing from Sears.

I purchased a Kenmore toaster about a year ago, and today I went to make some toast, and without any notice, it literally blew up; sparks flying and caught fire in my kitchen. I literally had to unplug it at the chance of getting injured, and while it was on fire, run it out to my balcony and run back inside to get pitchers of water to put the flames out. I am very upset. My son often makes toast for himself when I am at work, and had I had not been home and he put the toast on unattended, the consequences could have been devastating.

My Kenmore Elite outside oven glass door shattered while we were broiling something! Since we are out of warranty, they want $400 to replace it. From what I'm reading on the internet, this seems to be a design flaw.

I purchased a Kenmore range on June 15, 2012. A small amount of tomato sauce dripped into the space between the two pieces of glass on the door. I called Sears repair and they do not cover that in the warranty. It will cost me around $150 to have it fixed. I feel that this is a flaw in the design of the oven. I have cooked for 50 years and never ever had this problem. I realize there needs to be a vent to allow hot air to escape. How are they designing the ranges differently now than decades ago? I will have to look at the smeared glass for the next 10 years.

I got a ceramic oven one month ago and now I have a big problem. There is a short circuit with the control and a bad smell like burned plastic. I called service but unfortunately, they gave me service time after seven days and their engineer does not reply at all on his mobile. Really, you have a good product but if the distributor will continue like that, you will lose Saudi market. I like Kenmore products but I don't like the distributor. Please help me. Thanks in advance.

I bought this Kenmore large four slot toaster, 100.04605110, less than a year ago and the right "push down" knob fell out and the toaster just stopped working. What do I do?

Whenever I bake something in the oven about 1/2 hour into the cooking process, the screen lights up with F10 and the oven beeps. The only way to stop the beeping is to turn the oven off. When I turn it on again, it beeps 10 minutes later. It is impossible to cook anything, very frustrating and not normal. The stove is approximately 5 years old.

My Kenmore electric range (Model #790-9421340D; VF 83045790) is about 5 years old. In December 2011, the range shut down completely due to a faulty control board for the variable temperature burner. I had the board replaced. A couple of days ago, I went to turn on this same variable temp burner and literally saw an electric current arc in front of my eyes! The surge caused my main circuit breaker to home to shut down cutting off all electricity. Thank God I was not hurt, but I shudder to think what might have happened. Obviously, I will be replacing this range, but not with a Sears product. We should expect that a major appliance should last more than a few years without needing repair. I will be shopping for a much more reliable product.

The oven racks of my Kenmore model 790.36723603 fall off the middle tracks. This is not an isolated occurrence. Many people are complaining of the same problem online. It appears that the oven walls are bowed due to the extreme heat of the self-cleaning cycle. It is obviously a safety issue when removing hot food. These ovens should be recalled or repaired at the expense of Sears due to a manufacturer error. Sears is not taking responsibility, only suggesting the purchase of new racks.

About 4 years ago, my wife and I bought 6 new Kenmore products for our new home including a dishwasher, oven, microwave, refrigerator and a washer and dryer. All of these products have failed. The oven will no longer bake. The microwave when turned on has a lighting show in the side which I feel is very unsafe. The dishwasher coating has come off the racks and they are rusting badly. The dryer door will not latch because it's broken and the start button has broken too. The washer leaks and keeps stopping in the middle of a cycle and flashing a code for some problem. And last but not the least, the fridge's filter leaks.

We have a 5 and 1/2 month old new home with all new appliances and this Kenmore microwave oven went out five weeks later. It took five weeks to get them out for repairs. It went out again in five weeks. He put everything new in that he thought would make it work. Now about five weeks later, it quit working again. Almost three weeks later, they will be back. We are using an Emerson oven from Wal-Mart we have had for years. There is only two people living in this house. I am 72 and my wife is 70. We are very careful and use our appliances with care. This is our first new home and have bought from Sears for years. We are very, very disappointed in this handling and oven. Could you please give us the service we have given you over the years? We are Christian people who expects the same service as we have given. It is apparent that this is a lemon oven and we expect your cooperation in this matter. We are very disgusted in the oven. We wait upon you for help. Thank you.

My Kenmore range is only 5 1/2 years old and I am told that the computer board in the front of the range has to be replaced at a cost of $443.00 plus instillation cost $118.00. My burners and oven no longer work. We have bought many appliances from Sears over the years and I will not go back nor will I buy another Kenmore product. Upon moving to a new home 5-6 years ago, we bought a Kenmore fridge, dishwasher, range, washer and dryer. I am very disappointed with the stove and the operation of it.

A Kenmore oven purchased about 7 years ago seems to have a faulty circuit breaker. The broiler turns on by itself. The oven apparently doesn't even need to be turned on. It nearly burnt my home down (several times). The only way to turn the broiler off was to pull the oven out of the wall and unplug the oven. Sears offered $150, which doesn't even cover repairs. And if posts are true, it doesn't even fix the problem. Make right on this. Look it up: "Kenmore oven broiler." Don't risk your families’ lives with Kenmore! I just paid $750 for a new oven which you owe us for. I am not taking a chance with my family’s lives because of poor manufacturing and negligence of human safety. I will not drop this because I care about innocent people who believe their oven will not erupt in flames on its own. Start living up to human decency and take care of this. I am one of many but I will not let this drop.

I purchased a new Kenmore pro double oven for a new home. It took a year after delivery to get cabinets installed. First use of oven, pie spilled. When put in self clean, it went way over temp and shut off. Sears said, too bad, over a year old. Finally, they tore it apart and found reset behind. It worked a few weeks then it got hot with an f-10 error code. Now, it won't work at all again. Sears says tough and won't even tell me what error code means.

Kenmore Elite Electric range: After running the pyrolytic cleaning cycle, the inner liner of the stove has warped. Except on the lowest level the wire racks will no longer support a load. I place a pan on the middle level (usual for baking) and the rack collapses!

I have a 2007 Kenmore stove (model number 790.46729700 NF 74118261) which has had to be repaired three times for the same problem after a power surge. The unit has to be re calibrated. Enclosed are the repair receipts for this work (totaling $299) which occurred on 2/18/10, 1/25/2011 and most recently on 1/26/2012. There is something terribly wrong with the stove and that should be corrected by Electrolux, who I understand is the manufacturer of the unit. I now find out that there is a simple procedure that can be done to correct this problem, but it is not listed in the manual that came with the stove. I am requesting to be reimbursed the $299 that I incurred to repair what is a defective stove.

Last night, we heard a loud noise and went to the kitchen to discover the glass door on the oven had shattered. No one was in the kitchen at the time and the oven had not been used for more than 24 hours. Sears says there is no recall on this. I have seen lots of comments from other people that have the same issue. We did not buy the extended warranty, so our 2 year old oven is now worthless. Sears offered to send a tech at no charge to come to my house but we will need to pay for labor and parts. If this was just a part that stopped working that would be understandable, but exploding glass on an appliance that is not being used seems like a defect to me.

My Kenmore oven smells like burning wires when I use it. I see other consumers have similar complaints against Sears. My local power company has also just installed Smart Meters and the meters are causing some consumer stoves to burn out electrically. Has anyone else had their Sears Kenmore appliances malfunction just when the meters came along?

I bought my Kenmore Elite Slide in then end of March 2010. It was beautiful. I had it about 2 or 3 weeks and made a lasagna. The rack fell down. It made a mess. I wiped it up as best I could and waited a couple of weeks to run the clean cycle. Our oldest was graduating and I wanted to show off my new kitchen with a clean oven. The clean cycle worked fine but afterwards it would not heat. It took the repairman over six weeks to come out and then another three months to put in a new part. This happened two more times since then. The last time I told the repairman I was going to run a clean cycle as soon as he left, I did and afterward it worked.

My 10 months old barely used not one spill caught on fire cooking Thanksgiving turkey. The fire was huge from turkey dripping a little. I thought it was an isolated incident. Three months later (I cleaned the oven and it was spotless), Paula Dean French toast casserole spilled and caused a huge scary smokey fire during a bridal luncheon. Sears has done nothing except charge me a service call to have 2 technicians come out and look at it. The bottom of the oven is melted. I am furious! Sears told me I should have purchased the extended warranty. (12 months old) My old oven lasted 28 years with 10 times the use! Sears won't do anything. Charged me 140 dollars to have 2 technicians come and stand there and look at it. They didn't remove or check anything

I purchased a Kenmore Elite wall oven with the additional warranty about a month ago. The first time I used the self-cleaning feature it discolored the metal on the bottom of the oven and turned a huge area white. I called to have it looked at and the Kenmore service department sent someone to look at it. After they saw it they said it was "cosmetic" and there was nothing they can do about it and I should be cleaning it myself. So they have a self-cleaning feature in the oven but advise you not to use it. The store I purchased it from said they felt they should replace the bottom. The metal must be defected. I had a second service call with Kenmore and was told the same thing: it was my fault for spilling something in the oven.

My Kenmore Elite Gas Convection Range is a major disappointment. After only 2 years of light use, both the convection fan motor and the panel display module need to be replaced - for $350. Once this is fixed, I will sell it and both a brand other than Kenmore. When you call Sears for assistance, the first response is – “Did you buy the extended service plan?” It's as if the customer service rep already knows your Kenmore appliance was going to fail in the first couple of years.

I am writing for my friend Hunaida ** (phone **). She has just discovered, after several years of repeated calls and visits by the local gas company, about her stove! The stove is/has been listed on a recall. She is frantic with fear. She never received any letters or calls. What if it should explode! What can she do to protect and get a new stove? Sears says, “Sorry, lady, the time has run out! We can't do anything for you.” The stove does not work right.

The broiler on my Kenmore smooth-top electric range came on by itself and superheated. Didn't know this happened until house filled with smoke and toxic fumes. Nothing showed on stove display and cancel/off would not work. Had to pull out stove from nook and unplug to make it stop. House smelled like burnt plastic and wiring for days. Stove was only 7 yrs old and not used much by single person. Tried plugging it back in after stove had cooled down and same thing happened. Could have burned house down. Extremely dangerous malfunction!

Several months ago, while I was standing in my kitchen with my 9 year old granddaughter, we heard a high pitched noise. What happened then was terrifying. The outer glass on my Kenmore range model number 79075716893 had exploded out towards my granddaughter! I called Sears and was transferred through at least 4 representatives, only to be transferred to the repair department again. I received no help at all. Then, when I asked to speak to a supervisor, my call was disconnected. Sears needs to get on the ball when it comes to safety and not run away from the problem before someone gets hurt!

I turned my oven on to warm up leftovers. 20 minutes later, after I have taken the food out and turned the oven off, I smelled burning odor. My oven burners were red hot and I could not turn it off. My husband had to cut it off by throwing the breaker. Had I walked out after turning the oven off thinking it was off, my house would have burned down. This has happened so much. After reading all the incidents online, I’m afraid to buy another Kenmore. Several models are being recalled for some reason. Mine is not.

I purchased a Kenmore Elite ceramic counter top stove in 2008, model 970-698432. It has an extended warranty until 2013. When we first received the stove, one of the elements would not turn off. I had to flip the switch on the breaker to turn off the stove. It took 2 weeks to fix because no parts were available. The tech had to remove the necessary parts from the display model in the store. On August 26, my wife placed a pot of water on the stove to boil. A few minutes later, she heard a loud cracking noise. When she went to the stove, she noticed a large crack in the counter top. We called Sears call center and made an appointment for repairs to be made. Without going into great detail, the repair date was set back 5 times. They finally informed us that the part was not due until October 26. The part arrived earlier than expected and the repairs were done on October 18.

I have a Kenmore stainless steel freestanding range serial #VF70220446 and model #790 961234 that I purchase in 2007. For some time this has been happening, the stove top range says hot and it even stays on when it is suppose to be off. One night, I passed by the stove and noticed that the range was high orange-having been for some time. I know I have to take the plug out in order for it to turn off and stay off.

I was just reading the last post on this website from David of New Gretna, NJ. The same thing just happened to my husband and required stitches as well. This is shameful! Our range is also a Kenmore stainless steel. It is two years old as well. My husband did call Kenmore regarding his injury, they indicated they are going to send someone to our house to look at the stove. I was very shocked to see the first post of the same injury as my husband's! Awful!

I own a 2005 Kenmore Gas Range Oven (Model: 790.786.73400). In the middle of the night, I heard a number of pops, and I discovered that the outer glass door on my Kenmore range shattered and sent glass across the kitchen. Sears response after an hour and a half was that there is no recall, their customer affairs will not accept the call because the product is six years old, and the earliest they can send a technician is a week (at my expense).

I installed a new Kenmore smooth top range. The oven racks are not level. I used a two-foot level on the top of the range and had the top tilted almost a quarter inch forward. However, the oven racks still tilt backwards a quarter inch! At the same time, the level on the face of the door says it is plumb and level. What the **? It is also very hard to use the cooktop. It seems that we have to cook everything on low or it is just too hot that it will boil water well.

I built a new home and upgraded all my kitchen appliances to Kenmore Elite. The glass top electric stove has a defective part and Kenmore will not stand behind it. The smallest burner stopped working 13 months after installation. I was told to buy the extended warranty and they replaced the part. Now, three years later, the same part is not working again. I cannot believe that this part is broken twice in five years. There is certainly something wrong with this stove and Kenmore should stand behind their merchandise. As a result, I have half a stove-top and that is it. Sears and Kenmore refused to admit that they are responsible for fixing this.

We bought a Kenmore electric range/oven, model number 790.90152304. We used the oven maybe five times. The sixth time we tried to use it, it essentially got stuck in uncontrolled preheat. When turned on, the oven will go into preheat mode. Once the preheat temperature is reached, the preheat light goes off, but the upper element stays on. The upper element will not go off until the oven controls sense that something is wrong. By that time, the oven is extremely hot, and eventually shuts itself off with an F1 error. If anything is on the upper rack of the oven, it will start on fire due to the intense heat. Since the time of the first incident, the oven has not functioned normally.

The two-year old Kenmore stainless steel gas range I bought in November of 2010 was in the house. On August 7th 2011, I had opened the oven door and brushed against the corner edge and received a bad cut. It took 20 stitches to close it up. Has this happened to anyone before?

I purchased a Kenmore Range model 790.9445. Today we pressed the bake key set the oven to 350 and the control panel started to sizzle and catch on fire. The off key was press and the oven was unplugged from the wall. I tried contacting the store with no answer then the service department. After trying for 3 hours I got through gave them my information and was place on hold for 45 minutes and was hung up on. So I called back this time I was answered right away and placed on hold after giving them my information, I was hung up on again. I am now sitting on hold for the last hour with a new telephone number for the Sears Customer care network, "they appreciate my patience" which is wearing thin with sears 40 minutes later. I got this number from another customer adviser site which was an email from a SEAR rep. I don't think they want my business. 1800 549-4505 and it is english

I purchased a Kenmore Convection Range model 790.97453801 on 2/7/2009 for $1,000. Today, it takes 45 minutes for it to preheat to 350 degrees. We did not buy the extended warranty. I called Sears to schedule a repair and was told it costs $129 for a service call plus parts or I could purchase a 1-year warranty for $239 which would cover repairs and parts for 1 year and $500 towards a replacement in the case that it can't be repaired. The oven is less than 2 1/2 years old. :( This is the last Sears purchase we will make.

Last year, my husband and I purchased a Kenmore freestanding electric range from Sears, model #79097453804. Two nights ago, as I was preparing dinner for my family, I heard a loud pop. Then, the glass oven door exploded sending shards of glass all over my kitchen floor.

In March 2010, I bought a Kenmore Range Model #790.97453804. On 7/16/11, I was baking and when I took the dish out and closed the oven door the outside glass of the door exploded and glass blew onto my feet.

We brought a Kenmore stove from Sears with a conversion to propane, extended warranty installed, etc. The people they sent to install the stove never installed this type of stove or converted it to propane. The stove was installed incorrectly, and used old parts of our existing stove to try to make it work. It has been three weeks and we still do not have a fully functional stove.

I am very not happy with Sears and Kenmore Product and Services. You have successfully soured me from ever even contemplating doing business with your companies again. The products are very poorly made. I purchased a Kenmore kitchen from Sears believing that I was getting the best possible product within my price ranges (Kenmore Elite). In less than 5 years, the only appliance I have left is the stove. Recently, the stove developed an issue where the burner will not shut off. So naturally, I scheduled a service with Sears for repair.

Electric Kenmore stove started burning/smoking behind the control panel. I saw that similar stoves had been recalled. When we spoke to Sears representative, he said our model was not recalled (91193812301). Even similar models had been.

My Kenmore Range Broiler comes on by itself.

I have a Kenmore smooth top Range. From the first week I bought it, if you turn the burner knob to low, the burner would go to high. If you keep switching it off and on, it would eventually go to low. Last night, this happened but would not turn off, it stayed on high even though the knob was off. I thought it was off and walked away and the house was filled with smoke, so I went to the circuit breaker to turn it off.

We have a Kenmore Microwave Hood Combination, Model 721.80599402. It's date of manufacture was Aug. 2005. We purchased it brand new back in 2006. A month ago, the lights on the bottom burn out of it. I tried to find replacement lights but couldn't find them. Tonight, I put something in the microwave, set timer at 4:00 and then touched start. There was a loud explosion that immediately came from the keypad area. The sound was at my face and ear level. I am unsure if anything came out of the microwave at me. It happened so fast. My ears are ringing and my right eye is throbbing along with my head. I seem to not be able to see small print very well. I am unsure what to do? We have unplugged the unit. I don't know if I should be worried about microwaves? Nobody is open on Sunday afternoons.

I bought Kenmore Electric Range Model 790.92403010 at Sears Outlet at AZ Mills Mall in late November 2010. I paid extra to have my old appliance taken away when new one was delivered. That never happened. The men delivering said they don't do that. They should have told me something right when I bought it.

I bought a Kenmore smooth top stove Model 790.95663201. My oven will not turn off and heats up to 550 degrees. It's a huge fire hazard. I was very lucky to have been home!

Two years and 5 months ago, I purchased a Kenmore electric range model 790. When I cleaned my oven, the bottom porcelain crinkled and is rusting. Then on the 9th of December I was cooking supper, I turned the eye of my stove on and my whole ceramic top cracked. I feel that this stove was defective when I bought it from Sears. I called and they offered me 10% off any other stove. This is not satisfactory. As I said, I feel that the stove I bought was defective not lasting more than 2 years and 5 months. I honestly feel that my stove should be replaced by Kenmore.

I own a Kenmore 95002102 model stand alone oven. One day the broiler came on by itself and will not turn off. I called our local Sears and they refuse to contact Kenmore to fix this problem, which must be a manufacturer's fault. I have researched this on the internet and this is problem has been reported numerous times. This is dangerous, as this can occur using the timer function and if unattended lead to a fire!

I started putting away the dishes when I noticed a lot of heat coming from the oven. The entire oven was extremely hot, including the handle and the knobs on the control panel. I opened up the oven door and all the coils were red. Nothing on the panel indicated that the oven was operating. It read the correct time and no other indicator lights were lit. I pressed "off" but this did nothing to turn the oven off. I had to switch the breaker off.

Kenmore oven model number 79061751100 was in use and lower oven element just kept getting hotter and hotter. I shut down the oven and the element stayed on. I could not make it go off no matter what I did. Finally, I was able to pull range out away from wall. It was so hot. I could hardly touch the outside of the unit. I unplugged it to get it to shut off. After several hours, I plugged it back in, thinking possibly it was a fluke. But without even touching the controls, the oven element came back on full force with no indication of it being displayed on the control panel. Once again I unplugged it. This could have burned the house to the ground, as well as killed everyone in the house. I have since found numerous complaints about the same events happening to others on Complaints Board. I have been told that you have also been made aware of the condition and the seriousness of it.

First thing to go bad was my Kenmore stove. I was baking and I opened the oven door to check my cake. When I did a blast of hot air blew out with such force that it burned me on my face, neck and head. I had what the doctor called a chemical burn. I tried to get a new stove from them, but they would not even deal with me. Then my microwave (from Sears) has the light quit working. It has not worked but once in a great while now. Then one morning, I smelled a chemical smell. Couldn't find the cause that morning. Then I went to put something in my freezer the next day and noticed that I had water all over and my groceries were melted. I didn't even bother to call Sears because I have had no luck with that. A repairman that my brother found for me came over the next day. He found that the relay had fried, almost causing my compressor to burn out also. He stated that I was lucky that my house didn't burn down. I have bought my last Sears product.

We have a stove model # 79096009601. I believe it to be a 07 model since the home was newly built when it was installed, the serial # is VF737488757. There has been an ongoing problem with the large left burner turning on by itself and staying on even when the control is in the off position. It has happened more than one time, we never know when it will happen, we are fearful that our home may catch fire or it may cause a fire to start when we are not at home. Could you please do some research to find out if there have been any problems with this particular stove?

On the evening of 7/20/10, I was using the self cleaning mode to clean my oven when I heard a loud noise coming from the oven. Frightened due to the fact that my infant was in the kitchen, I ran to the stove and turned on the inside light to see the glass on the inside had broken! I promptly turned off the oven and left it alone. I got on the internet to see who to contact and could not find a number directly to Kenmore so I called Sears the next day. As I was searching the internet, I saw that this has happened to many many people. This is very hazardous and concerning especially when now days the kitchens are connected to the living areas which in my case is far too close to my infant!

I own a Kenmore model 790.9622 glass top range. This thing has been ** from the first month we owned it. The handles would just pull off in your hands. When I contacted Sears about this problem, they wanted to charge me $129 to come out and look at it even though the stove was still under warranty. When I looked on the Sears website to find the part, I found it for $50.00 but saw that Sears had changed the design. They knew they had a problem and this should have been recalled because it could cause a serious burn. Sears and Kenmore are ** and I will never buy another product from them.

I have a Kenmore oven range purchased years ago. I use the self-clean maybe twice a year. Last week I used it and it burnt my cupboard doors and counter on one side. Apparently the door was locked but the bottom was not set in properly. Why would the self-clean cycle still engage at this point and what can you do about this now? It melted the buttons on my oven and the light will no longer turn off and stays warm. The model number is 174038. Kenmore Autonettoyant is what is written on it. I believe this is a manufacture default and almost caused a house fire for me. There are also other things that have occurred, such as the using back elements caused the back panel to warp and melt terribly.

The microwave oven sparks. It seems to relate to the cover plate on the right inside. It's a Kenmore Model 318279502A manufactured 5/2006. There is a minor discoloration on the inside of oven near cover approximately 2 in. in diameter.

My Kenmore range 790.96614401 was purchased new in 01/2005. I went to turn on oven. Upon pressing BAKE, I heard 5 seconds of static, the display flashed radically, and smoke came from behind the oven. The circuit blew, and the circuit will not reset while the oven is plugged in. I took off the back panel, and part #316418702 Clock/Timer electronic ES510/515 has smoke off to the left of it.

I have a Kenmore electric stove that the wiring harness caught on the back of the stove got on fire. I have reached out to Sears Canada with no assistance since we believe this can be a possible recall matter. The unit is no longer usable and a new one had to be purchased. We were fortunate since we happened to be in the kitchen area when the black smoke presented itself. Another family may not be lucky and has the potential of a house fire. Although the unit may be 8 years old, no stove wiring harness should catch on fire. We had to spend $1000.00 in getting a new unit. However, the damage could have been greater if not stopped immediately.

Kenmore stove will not turn off. They have recalls on several models and mine is not included? And it does the same thing. I was told not enough were complained about to include in recall. When I asked about the complaint department and they said they did not have one. (mdl#7909600961 ser#VF73443710)

Broiler element went on when oven was set on bake (350 degrees). Had to shut off at the circuit breaker as it would not go off even with the oven turned off! This model was not on the recall list. Burned food, smokey house. No damage, thank goodness. 86 year old mother in the house at the time but she no longer has a sense of smell. Fortunately, I got home before the kitchen went up in flames.

We bought a Kenmore electric range (790.4658) in 2008. A little more than a year later, the range stopped working. The bottom element would no longer heat. After the same lengthy, inconvenient and expensive repair process described by others, we finally got it fixed, but this seems ridiculous for a stove less than two years old.

Sears/Kenmore oven lower element will not turn off, had to use breaker in fuse box to get to turn it off. Model #790.95660103, fortunately for us, we were home at the time and noticed the smell of the over heating oven. We have noticed a lot of complaints about this oven and wonder why no recall has been made that we are aware of by now.