KB Home Reviews

KB Homes has different selections of homes to choose from and great prices... I was so was so amazed how fast and easy my process in purchasing my home was and there is no words in explaining how happy I am in having a home for my family... I thank you so much KB Homes.

Positive, outstanding and rewarding. Everyone at KB Homes and Financing were excellent, professional, patient and pleasant to deal with each time we had concerns. Their professionalism was simply outstanding.

I have been trying without avail for approximately a year to have KB come look at our home we purchased in May 2016. We first noticed the uneven floors on our second floor upon move in and originally we thought it was from the carpeting. We replaced the carpet in December 2018 and noticed the imperfections even more. I had an inspection of the house and a sinkhole survey done In case our original inspector missed something, both with no issues. I have been trying to find the right people at KB to help and everyone says to call someone else until you are so frustrated you give up for the day. I hope the right person see this review and can help.

Premium on customer communication and satisfaction. Exceeded our expectations, especially regarding small size of Tuscany Isles development, ability to kayak on lake and how well the design of the Villa met our downsized needs.

Professional, fast, knowledgeable, and fun. Thanks for making the 5 month building experience a great one! This is our first home and KB was able to make it fun and memorable to build. Thanks for everything!

My husband and I are first time home buyers and we are glad we met Anh **. We first met her at KB Homes at Bartram Park and she is very accommodating and easy to talk to. When we finally decided to buy our first home at Magnolia Grove, Anh has been a great help. She really goes beyond. The service is top notch and it made our home buying experience an enjoyable one, less stressful. Anh is not only very helpful, she is easy to talk to, very knowledgeable on her field and accommodating, she goes beyond miles. Thanks you Anh!

I had a house built with KB Home after looking for an existing home and also looking at other new homes throughout the Jacksonville, Florida area. With KB Home you get many options to choose from and they even have a design team to help you in making your choices. I choose KB Home because of the Energy-Saving Features they offer as well as the Exterior details and the Interior craftsmanship as well as the open floor plan and the option to upgrade to a Gourmet Kitchen and upgrade the master bath. I felt like I was building a custom built home with all the options KB Home has to offer. My Sales Counselor Anh ** was professional and was there for me every step of the way, she even called and sent me emails to check in with me on my questions on her days off. I was updated on a weekly basis with pictures and what was done for the week and what I could expect to be completed the upcoming week.

I'm a single mom that had a dream of finding a special place to call home. A home my children could fill with a lifetime of memories. KB Home delivered that dream and my children and I couldn't be happier. Thank you KB Home!!!

I really like KB must of the staff care about the people instead of the sale, I least that's what I felt. Thanks so much to everybody how help us to have our home and let us be part of KB Home family.

Carpet with upgrade doesn't have good quality. No HOA information received from either KB Home or HOA. It has been three weeks and every time I call HOA, the operator just said, "Wait for the Welcome Package" with no additional information. There is delay for buyer to set up privacy gate registration etc.

It had been a great experience buying my first house with KB. I highly recommend KB to all my relatives and friends, since the first time KB staff demonstrated honesty and integrity. They also are very knowledgeable about all the steps I needed to take throughout my home purchase. Finally, they always provided timely response and follow through to all my questions or requests. KB met its commitments to me, I am very satisfied with the quality of my home and I recognize all the KB staff for providing me an outstanding service. Thank you KB Home!

We are very happy and satisfied with our beautiful home from KB, we are very pleased with our buying experience, all staff are friendly, hard-working and professionals. Highly Recommended! Thumbs-up to KB.

My overall experience with KB Home was satisfactory and I would recommend them to my friends and family if they wanted to buy a house. The pricing was fair and the build quality was outstanding, though KB Home should be more flexible with their homes and give customers more choices.

KB from beginning to end was completely amazing in this giant process. Every person that helped was amazing from Tori, to Stefani at design, Bill in construction and Robert with lending. I cannot say enough how much we appreciate KB has done. I never felt alone.

Great, had a wonderful experience with all KB. People, they're great, very professional, helped us put together a very beautiful home, very happy customers, would highly recommend KB Homes and entire staff!

Miguel went over our expectation to make our dream come to the best experience! Also after we move he always been around to make sure that everything is ok. We do recommend him to everyone. He is the best!

Overall I am really happy with the customer service I received in this buying process from the sales agent & the construction team did a good job. But I was extremely disappointed from the KB loan department, took extremely long time with my loan process and to have them at the end refusing to approve my loan because of the fact we have same last name as my realtor agent. A lot of people have common last name but that doesn't mean they are all related.

My experience has been good. Everything went smooth and the people I dealt with Leeca **, Joel **, Luis **, were all fantastic. They all knew the process very well and took care of any issues that came up. I didn't have to do anything but pick the lot, floor plan, studio items, and walk throughs in order to get the house built. The financing process was quite easy and they asked for all documents in far enough advance that I didn't have to wait to close.

As a first time home owner, KB Home made this experience a very pleasant one. The staff was great to work with and I was very pleased with the outcome and timeliness. I'd definitely recommend KB Home!

We are quite happy with KB Home for delivering our house on time as promised. KB Home genuinely cares about their customer's satisfaction. This is our 2nd home built by KB Home and we highly recommend them.

Buying and building this KB Home in Legato has been an amazing experience. The Deborah our sales agent is so great! Great energy and always checking in giving updates. Ken ** our superintendent is AMAZING! This house is the cleanest build I've ever seen. All the houses in the subdivision are so clean under the sheetrock it's ridiculous. And the finished product is outstanding! I have yet to find any issues with the house. Very satisfied home owner here.

Thank you David for answering all our questions even when you were off. Often times we forgot that you worked weekends and we would call you on your days off, you always answered. We were anxious first time brand new homebuyers and you made us just "relax". Mike, you're a blessing. We know I drove you crazy with my concerns, you had me just "breathe". "Everything would work out for the best you would say" and it did. Brian - Wow, what to say. I would not trade places with you. Thank you for your patience and understanding everything. How often does one have a job one day and lose it the next in the middle of a home purchase? Happy with your support staff in Nadine and Vicki as well.

The ease of working with the KB Staff was exceptional. From start to finish, professionalism. After having two homes built before having this KB Home built and having to deal with delays because manpower shortages or material shortages, that was not an issue with KB, We actually enjoyed the whole process and got a beautiful home completed on scheduled and cheaper than what we thought we would pay. Our home is what we expected and no hidden cost or over budget issues. Going to one place to choose all of your selections granite, lights, plumbing fixtures, shingles, brick, paint and so on was one of the best experiences we had.

From start to finish our experience with KB Home was amazing. Being a first time home buyer, and having zero experience in what to expect from buying a new construction home the KB experience was aces. Everything, every step, every process was explained with ZERO surprises along the way. Staff was very friendly and took as much time needed to answer everything we threw at them. They never once made us feel like we were just "another sale". I liked that in our neighborhood there was a zero upgrade model home to look at, which gave us a real perspective of what to expect at an entry level price point. Bottom line you can't go wrong with KB home.

KB Home did an excellent job in constructing our property. Sales, design center and construction were great in explaining the process thoroughly. KB Home really need to work on home mortgage process to give the buyers an honest approach as we had trouble with the mortgage process.

The area is beautiful, I would love to live there, the park and water are a bonus. The sales counselor Jennifer ** was very friendly and helpful. I would have no problems working with her. There was no homes except for one (1) model so I cannot provide an opinion on the community. I was turned off by the high HOA on a community that has no amenities. I would not want to spend more than $50.00 p/m and was told it would be about $80.00, too high. Thank you for the food!

KB has an outstanding sales staff, loan officer and building superintendent. They deliver as promised. Need to pay closer attention to details. Good product for the money and great attention to energy efficiency.

Could not have been better. It's my first house and KB team made it super simple and effective. They are knowledgeable and very responsive. I had great experience purchasing my first home and would definitely recommend KB Home.

Before I purchased a KB home I had read some bad reviews of KB Homes. My experience with KB Homes has been great. The sales staff, design studio staff and construction were all great. I am happy with the quality of the construction and the price. I love my new home.

Picking out your home and all the upgrades and watching it being built from the ground up is thrilling. On top of that the ability to walk through it and talk with the construction supervisor about your home was just so great. This was a fun process and I'm so glad we chose KB Home to build our first home! This was a great experience!

Overall, our experience in the purchase and building of our home was excellent. We appreciate all the individuals we worked with as the process progressed. Everyone contributed in one way or another for a finished product. Success was guaranteed from the very start. Thanks again.

Very pleased with KB Home. Starting with the Sales Rep being professional and courteous which sets the tone of starting the home building process. Taking a visit to the Home Studio where you deal with professional staff that assist you on making your home beautiful from the inside out. Next, having a Construction Superintendent that is knowledgeable and can explain the building process thoroughly. Having a loan officer that can answer your questions and if they don’t have the answer taking the time to research and get you the answer. Then finally after closing, your Construction's Superintendent and Sales Rep stop by to make sure that you are settling in okay and that you don’t have any issues with your new home. Great and exciting experience.

First lesson to learn is never even look at a new house without an agent. We made that mistake and we were in trouble already at the beginning of the process. Initially when we looked at the house we thought it was little high, however when the lady at the model home contacted us back they had dropped the price a little for end of the year close. She sent me a text. In the text it says (and I have the text as proof) "We have a 4br 2ba single story home for $319,990 and we have a lot for it". So we went there and she said she needed a $5000 deposit to secure the lot, and lock in the price. So we cut them a check and they ran our numbers through finance and we got our pre-approval.

After we finally closed on our home, the same day we moved it we had a large leak in the master bedroom. Our closet was flooded. They repaired it and it happened again. We've had so many issues. Our wall in our master bath is crooked and we were told they wouldn't do anything" due to they would have to tear down the entire shower. Today we've discovered a crack running from our dining room to our kitchen. The tile has actually cracked in the kitchen and is moving towards our stove. We checked the master bath and we have a crack forming there. This entire experience has been horrible. We had chosen KB because their reviews were good. We should have taken the time to speak to people in the neighborhood prior to purchasing.

My experience was pretty bad when my loan officer stop communicating with me by phone calls, emails and text messages. My experience started getting even worse because my sales rep didn't communicate about my 10x10 slab. There was no communication with the sales team and construction team on what was going on. The only reason why we decided to stay with KB was: 1) Laura provided us a great experience. 2) Lori ** for assisting us with our issues and meeting us halfway with our closing cost.

From the salesperson, design consultant, construction manager, loan officer and processor, my experience with KB was top notch. I was kept informed weekly of the progress of my home. Everyone was very professional and my home is beautiful. KB Home went above and beyond my expectations.

The team is excellent. Focused on identifying the needs and expectations of the client to provide an excellent service. They make the process of acquiring a property bearable, reliable and satisfying. Clearly attend the concerns that may arise and provide the extra mile.

First I will say that I'm a first time buyer. I did intense research on different builders, analyzing building process, selections and customer service. By far KB Home experience was top notch compared to others. Customer Service is excellent and Their staff take pride in it. They would do anything to ensure 100% satisfaction. I contracted my own Homebuilder Inspector during the entire process, and he did pointed out that KB building process and materials are much better quality than other builders. During the inspection phases we pointed minor issues and the Construction Manager immediately made adjustments without any hesitation. We are happily living in our new home, Overall Great experience!!!

KB Homes use quality material which attracted me. I am an architect by trade so the first thing I look for is the manufacturers they use. Carrier, Moen, Kohler, Whirlpool, and Rheem are just a few of the companies whom all make great products. The last thing I want to do when buying a new home, is not to have to replace anything for several years. Hopefully with the quality and workmanship KB Homes has provided me with, I will not have too.

Just signed contract to purchase an Energy Star home from KB in Surprise AZ. Appears to be a great value for a well crafted home using the latest most innovative high quality materials and appliances. Right now we are thrilled with our experience as we enter the design phase. When the new home arrives some time more than a half year from now I will write another review regarding the entire process.

Three years ago I built a home with CENTEX-that was a mistake. KB was awesome! From Denese the sales rep to Alan the construction manager, they really made me feel liked they cared about me, their customer and wanted to do the best job possible.

After different family members experiences with other builder we were skeptical of anything build new. KB put us at ease. Their whole process is great. We didn’t feel no sales pressure at signing, unlike other builders. Site manager was great, he took care of us and anything we asked was done. Sales reps were and still are courteous to us. Anything we ask for they are always glad to help. KB provided a great experience and if I purchase a new home again, it will only be a KB Home.

Overall, the experience was amazing! We were kept in the loop and visited the home almost daily. The quality and quickness was surprisingly wonderful. They were able to finish our home much quicker than anticipated. We have been in the home for 30 days now and would love to be in for another 30 years!! It's a beautiful home full of customized options led by a competent Home Studio staff. It was a great experience from Day 1!

I rate my overall experience a 10/10. I feel confident that I made the right choice of buying a new KB-built home. I appreciate everyone for being professional and for making sure that I understood the whole process. Many thanks to Peggy, Jim, Andrea and Rob! Happy first time homebuyer and proud homeowner here! :)

When we started looking for a brand new home we went to all the builders in the Sacramento area and the one that stood out the most was KB Home Montauk, from first walking in. I have a lot of tattoos and other places looked and treated me like I couldn't afford it... that didn't happen with KB. Everyone from sales to lender, construction to warranty have been top notch. All my questions throughout the build everyone was happy to help and answer any and all questions and above and beyond to make sure my home closed on time. Thank you very much.

From contract to closing, everyone was extremely knowledgeable, courteous, informative, concerned and responded to all of our questions. Could not have asked for a better new home experience and we have built before!

I loved division of the house, location of the house. As product quality, everything is very new and a little different from my country of origin, ready care Edwin and also of Pablo who always were willing to answer us and heal our doubts.

Overall I can honestly say that my experience with KB Home was a 10 every step of the way. The staff at KB Home strive to provided excellent customer services and ensure that the home owner feels welcome and in much control of the home buying process as possible. They work with each person at an individual level to ensure that everyone has the opportunity to have their dream of owning a home come true. Everyone at KB Home made me feel welcome and still continue to after moving into my home. I would highly recommend KB Home to any future home buyer as they go above and beyond to ensure that the home owner is well informed throughout the buying process and continue to provide a tremendous level of guidance well beyond the closing date.

Very happy and pleased. Overall, the professionals at KB Home were knowledgeable, honest, and helpful from the beginning to the end of the building process. I would highly recommend KB to my friends and family.

Very pleased with the process. My family was kept informed from the initial signing of the house through its final days. I was always greeted with a smile and the staff seemed genuinely concerned with our satisfaction. It was nice to see them share in my excitement. Thanks.

KB Home deliveries a high quality product that make us happy and also the people that work in the company are fabulous, Sara the sales agent and also Ed from Customer Service are very high level of services provides to our family. Thank you KB Home.

I was very well satisfied with the weekly updates and being able to contact John or Angela anytime by text or phone with questions I might have. When I visited there a few weeks after construction began, I was given a tour and explanation of the progress and told to contact them or visit anytime.

The KB homebuilding and homebuying process was easy from start to finish. The model home is a great starting point and the sales consultant Kyle made the process very easy. Picking the options, the timeline and home completion were all on target thanks to the superintendent Stephen. KB offers very beautiful designs and do not charge exorbitant amounts for upgrades. The home is built with quality and attention to detail and the final product is gorgeous. I love my home and can say it truly is my dream home. Thank you, KB!

I am extremely satisfied with the home I purchased from KB. So far everything is great and there are no major issues. Not only the house is great but also the people who I worked with from the moment I started the buying process until I closed. Even after closing they still reach out to you and help you with any concerns that may have come up. Thank you KB!

The best home buying team we have had the pleasure to work with side by side through the whole building to closing process. Complete staff has been welcoming, helpful and very insightful. Thank you KB Homes!

Every aspect of our home buying process was very enjoyable. From the first interaction with the sales team, through the building process, the KB Home Studio through closing was nothing but friendly and seamless. The whole team made us feel like they genuinely cared delivering us a enjoyable experience.

Buying a home is very stressful; however, the KB staff from sales to closing made sure I was happy and informed through every step of the process. Highly professional and very customer oriented staff. Thank you!

Don't let the design and the looks of the homes put you off. They look really expensive but they are not and quality does not suffer because they are not highly priced. I urge you to go look at some models and see for yourself. Phenomenal!

I met with Donna. Having been a realtor myself, I know a good one when I meet one. Donna was very professional and took all the time I needed to understand the prices and to show me the model home I was interested in. Sadly, the subdivision was too far from my wife's work and we had to pass on this sub.

We purchased a KB built home in the Cary, NC area within the Amberly subdivision. Within months of taking residence, we discovered a foundation issue which KB Homes corrected since the home was under warranty. We've recently uncovered additional foundation issues and only discovered the issue after pulling up the carpet to resolve a water leak resulting from improper installation of the dishwasher. We have reported this to KB Home and have yet to hear back from the company. Since the home is no longer under warranty, we have no speedy resolution without taking legal action. We are in the market for a new home. Never again will we work with KB Home.

The whole experience went well. Marshall **, Bruce **, and Brian ** were great to work with and had no real issues. Main issue that I relayed to Marshall was some of the cost for what you guys call an upgrade. For example you get a garage door but the garage door opener is $600, that should not be and should be included in the price of the home from the get go.

If you are having a home built you can't go wrong with KB! This my first home and it has been a wonderful experience from start to finish. The staff were knowledgeable and extremely helpful. They calmed all fears and anxiety throughout my first home buying experience. The general contractor Eric was amazing and he is a perfect definition of customer service. This veteran was more than pleased.

Glad we made the decision to let KB build our home. Very satisfied with our home. We were able to pick out our own designs and overall the experience with KB Home has been satisfying. Our family is very happy to be in our own home.

KB provides you with a stellar sales, construction, and customer service team to guide you along the way. Being a first time buyer, I was extremely nervous but the staff at KB made the process enjoyable.

We had been really concerned about buying a home sight unseen. But Norma was always there to hold our hands and was so patient with all of our questions. Michelle in the showroom needs a medal for being so thoughtful and helpful that the fear of making choices we would have to live with was so much easier. Once construction began we would come by once a week and whenever we had questions Mike always responded promptly and put our fears to rest. We are most thankful that we had such wonderful people to help guide us thru the difficult time of buying a home.

We went to look at the model home at the KB community we liked, and were very impressed by the layout and feel compared to the competition that we'd already looked at. Working with the sales and lending staff, we could see the dedication they possessed in helping us fulfill our dream of being first-time homeowners. When we met with the Superintendent, Chris, we knew right away that we were in good hands. He took the time to educate us and answer any and all questions we had concerning the building process, and was in constant contact with us throughout. The KB warranty service is an added benefit that really lets us know KB stands behind their product, and Marisela from the warranty department has been great with addressing any minor issues or concerns we've had. Bottom line, KB Home delivers an excellent product and unparalleled service, and I would gladly recommend them to anyone interested in purchasing a new home!

The KB Home staff gave my wife and I amazing service from start to finish. Their level of professionalism and knowledge is second to none. Each and every member of the KB Home team was consistent in making sure they took their time to explain each and every detail to my wife and I, so we were comfortable throughout the entire process. Building and buying a new home can be stressful but KB made sure the experience was enjoyable.

I definitely give a 10 to their staff. Very professional, make you feel like family and the whole process with KB home is just pleasant, I recommend KB Home to anyone that is looking to purchase a new home, they will provide you with the best experience you could ever find in the market. Way to go KB, congratulations, keep up the good work.

KB Home is one of the premier builders. We were able to customize our home to our specifications and if any changes were needed or wanted they responded in a timely and professional manner. Our home has the feel of a home far more expensive, the workmanship is top notch and we would definitely consider purchasing another KB Home in the future.

Overall the home seems to have turned out well. We had one issue that I really hope does not affect the integrity of the build. Our garage on the front right side was built with an angle to it. I am speaking about the wall where the house number is located, and I have verified that it has a slope by use of a level checker. The other issue is that the wrong doors were installed, they are quite similar to the ones that are in the home now, so we did not notice until after we had finalized all of the paperwork and closed. I can understand that it was an easy mix up. The biggest reason I cannot give 5 stars is once again, that incorrectly angled wall.

We really enjoyed the experience from start to finish. We were excited to see the build go fast. We were able to see every step of the process. We feel very lucky to have had this opportunity as first time home buyers.

I enjoyed working with KB Home. My favorite part was being able to customize my home in the KB Studio. Every staff member was friendly and very helpful. I would recommend KB to a friend. Overall working with KB Home was a nice experience.

Upon first arrival at the KB model home in Heron Isles we were treated by Charles ** the sales member on site. He was very warm and welcoming and made me and my fiance feel right at home. There was another couple that was talking to the construction super so Charles took us into the model and walked us around telling us all about the Home and its upgrades that it had. I believe that because of how Mr. ** was able to explain the floor plans and options and because he took the time to walk with us around several models that he was a major factor in us deciding to purchase a home from KB Homes.

I've turned in my 1-year warranty items. It was a specific list provided by an inspector. One month later the contractors were scheduled to come to my home. I've had to follow up several times with the warranty contact, and the contact admitted to dropping the ball. I've taken time off work and not all of the contractors were scheduled. I'm extremely disappointed in Round Rock, Texas.

With the overall experience I've had so far, if I could do it all over again I'd most likely buy a KB Home. It fits my families needs in today market. I just wish the attention to detail was there. Like the attention to detail that was provided with my in-laws new home by Taylor **. We lived in that new home until our KB Home was built. Comparisons are inevitable due to recent living in 2 new homes, and that's why I'm disappointed in the finished product (comparatively speaking). I have a nice KB Home, but there are obvious and definitive levels to builder's quality.

Awesome Job and I love our home! This is was an overall great experience! Everyone in the process from sales, to lenders, to studio, and construction all played their roles really well. They made this process less stressful than I could have ever imagined.

I give KB a five, not because they are perfect (nothing is in this industry), but because they are honest, listen to the customer, have good people working for them, and take a lot of pride in building correctly. I am happy!

We loved our KB Home experience! Everything went so smoothly from start to finish. Everyone we worked with was very friendly and helpful. Our construction supervisor was fantastic and communicated with us weekly about the progress of our home. It was amazing seeing the process from lot to home. The hardest part was just waiting for it to be done because we were so excited to move in! Only thing I would do differently is make two separate studio appointments instead of both appointments in one day. We will definitely recommend KB Home to our friends and family!

Angie was absolutely amazing. We are excited for our shutters to get put on, she knew us well! I had to request updates on the loans, the rates were not competitive, I had to get another loan quote to show them that we qualified for far better rates than they were offering. At one point to get a response I had to reach out to the manager to get an update. Further, I had an experience where I asked her as she was "matching" my quote where we were on that, we waited 5 full business days for a response to find out that the person who was analyzing it was on vacation. She should have known this from the get go. That is unacceptable. I know she was screening my calls because I would call, not leave a message, and a couple of minutes later get an email about the loan. That's not OK. Pick up the phone and talk to me.

We had great experience with KB home, Apex at Berryessa Crossing! Went to the model homes so many times, had so many questions, but all of our concerns and questions were addressed by the sales. Thank you for helping us find the dream home!

KB Home has a really nice floor plans, the team is really helpful, customer service is really good and the construction team is great. The quality of the materials can be better for the price of the houses. In general I will recommended.

I have never had a home built from the ground up, but I feel that this has been a good experience and everyone on staff fits their job well for the company. Starting with sales and moving on to the final walk through.

In general, I want to express my satisfaction and experience with KB Home. I believe that KB Home is a company of excellence with an attentive, helpful, friendly and collaborative staff for each of its clients. Due to my experience, I always seek to satisfy and supply each one of the needs of its clients, so that each family has a pleasant and reliable home. Therefore, I recommend to each and every one of the employees of KB home that they continue to offer a quality service to each of their clients, just as they did with me and my family.

Fantastic and a great place to live. KB Home do beautiful work. Nice and friendly staff. Nice and friendly construction crew. Sales was very helpful and at the end of the day with the blessing of God they gave me a beautiful home.

Very disappointed with this experience. Sales staff was great, lender was great, construction was great. The issue was the CORPORATE OFFICE. We are extremely disappointed with the fact that the corporate office absolutely refused to respond to phone calls, emails, and other requests to speak to them. They never showed us the courtesy of returning a phone call. This shows us how they valued us. We were denied a new homebuyer's incentive that was being offered to new customers at approximately the same time we began the process of purchasing our home. KB still has not even attempted to make this right. FOR THIS REASON I WILL NEVER RECOMMEND KB HOMES TO ANYONE. You still have a chance to make this right. Someone from corporate can call me or you can simply ignore this because you already sold the home and you've been paid. It's up to you.

Sales team amazing, lenders are barely satisfactory, building quality could be better, home is beautiful but the quality of materials used is not the best. Overall it was an okay experience. Closing date kept changing and this was by far the most frustrating part.

The price is decent, but overall workmanship is not good. KB could have done better on floor plan and design, a lot part were left for home owner to fix later on. KB Home never provide option to fix the issue.

I have purchased a new home build prior and my experience with KB was far more professional and positive. I really appreciate the clear and concise language all staff are. Your homes are built with quality.

My experience with KB Home was enjoyable as I appreciate that all partners involved went from the beginning to the end. I did not question the status on the sale, builder, or lender because I was kept in constant contact with each party. They also kept each other informed which helped in case I spoke to any of them and they were able to relay the message. This is my second home purchase, but my first construction home and it was a much easier process when working with the KB Home team.

Again... my only issue was with the sales staff. There were things that they were suppose to tell me and was not told until studio time. Had issues with incentives that were promised to me and then almost denied to me. Just things like that.

It was a grate community. I like that we where able to pick our floor plans. And that we have options to upgrade the design of the house to our family needs. This was a good price property. This seems to be a good community for our young family.

I am completely satisfied with the whole experience. Amy, Josh and Darin went above and beyond to make sure that I was a happy KB Homeowner! If anyone out there is looking for a quality home with a "custom feel" for a reasonable price in a nice neighborhood, choose KB. You won't be disappointed! :)

I am glad I went with KB because when I hear stories from friends that went with other builders, my experience was by far the best! I get to brag about the relationships I built in the process of me purchasing my home.

We bought a KB home two years ago... We had a small ranch, built to order for over half a million dollars. The landscaping is the cheapest they can put into the homes and so are the plumbing fixtures. But we can replace those and live with that. Our lot was across from an open area that we were promised was going to look like a "park." What we got is a "native" grass weed lot that matches any intercity vacant lot I have ever been to. When we go to the meetings to complain, we are told though... "That's what the city approved and that's all we are going to do." They lied to us and they will lie to you. Good luck if you don't heed this warning.

From our first visit to the sales office we knew we were going with KB. Michelle treated us like family. She was very professional and extremely patient with us. The houses are beautiful and the staff is amazing. Extremely happy with the entire experience from beginning to end.

We are very happy with our KB Home. We search all over Duvall, Saints John's & Clay County Florida to find a home with everything we wanted and their only place we were able to find their Quality and Value was KB HOMES Forrest Hammock in Clay County Florida.

Being able to choose everything we wanted in our first home was great. With the help of all the different staff members our entire home purchase from design to construction to completion went very smoothly.

KB made our first home buying experience wonderful and easy. They were very helpful in answering any questions through the entire process, they mapped out exactly how the timeline would be and who you would report to. KB was wonderful to work with and I'm glad to call a KB house our home.

Our buying experience with KB has been amazing! We will refer KB to our friends and families. The home construction/buying process was much easier than we expected. We are grateful and appreciative of the KB staff for the ease of the home buying process.

I now realize my comments are unwarranted and presumptuous. I should have reached out to a manager before writing this review. Once I spoke with a manager, KB resolved all matters quickly and effectively; they actually went beyond my expectations. THANK YOU KB AND DIANA!

My experience with the staff and all the contractors was great. I have met some of the neighbors are very nice people and I’m very satisfied with the craftsmanship of my home and the overall staff, I would recommend KB Home to friends and family.

KB does not only provide quality homes but also quality service and quality staff. The customer service is outstanding and the satisfaction of the customer is their top priority. It was a very pleasant experience to buy KB Home and their staff makes it even more worthwhile.

Great experience. I love my new house. Everything is in perfect conditions. They do it in the time that they tell us was going to be ready for us. Thanks to Alex and Chris you do an amazing job. I don't have enough words to thank both of you for all the time and the compromise that you have with us. Both of you solve any little issue that we need. Thanks.

I looked at three builders in my home purchase journey, I selected KB Home because of the sales staff and later the home delivery staff. I had a tight timeline due to issues with a previous offer that ended being too close to a sinkhole. I was tired when I began my talk with KB Home and thought I would delay my home purchase for a year. However the professionalism, positiveness, solution minded, and care given to me as a customer won me over. Although my experience with the lending side was not great, I would still recommend KB Home.

Excellent service. They listened to their customer. Overall, we have an outstanding experience with KB Home and they made sure we are happy and they fixed a lot of minor stuff in the house after we moved in even if these minor problems were a result of our moving in stuff and furnitures but they were happy to fix it for us because their ultimate goal is for their customer to be happy of the house they sold to us. Awesome! Highly commendable to all homebuyers out there! Special mention to Sandy, Charles, and Martin-they are all great and asset to the KB Homes!!!

We were very happy with the experience. We had minimal issues and for the most part. We were very happy with everyone we had to deal with. There were only a couple small hiccups with the design center and during the building process but nothing that wasn't resolved. Anytime you build something like this you can expect a few issues. We're very happy with our new home.

My experience was fascinating to watch the entire home come up from this process. It makes us feel proud and to be able to select all the essentials from the inside to the outside to make it to what we desire. Especially that you will be the first owner to live in this incredible home you can call your own it's PRICELESS!

KB is a really great company, we really enjoyed our overall experience from start to finish. I couldn't get funding through KB and that really bothered me. Everything else was awesome. Thank you very much and we are extremely satisfied with our purchase.

This is our third home purchase and I can honestly say it has been the best one. KB Home is a great company that builds dream homes for families such as mine. As a veteran of the armed forces, I was very happy to use my VA certificate with this purchase. My family is beyond happy with this house and we feel very blessed to be in it. All thanks to the wonderful staff that was assigned to us. We have no doubt that all our neighbors shared the same experience and we are glad to be part of this group now.

I was very satisfied with everything. Everybody that was involved was very friendly and knowledgeable and I would definitely recommend others to purchase a home with KB. I am extremely happy with my house.

My overall experience with KB has been fantastic! The open lines of communication throughout the entire process has been very refreshing. Our home is very beautiful and exactly what we expected and helped to design.

All of the associates at KB were positive, professional, and caring. We had a wonderful first-time home-buying experience with KB. We always felt like we were treated fairly and that all our wants and needs were met throughout the entire process.

We fell in love and signed on our first visit. Things happened quickly and smoothly. We were very well informed the entire process. The house is beautiful. Everything speaks quality. We have so much value in our home.

After further working with KB Home we were able to address our issues. Despite my prior experience I am happy that they showed concern, and are coming out to repair our downstairs ceiling as well.

From the time I walked in to the sales office (model home) & Pat told me they had a move in ready home available, to the day I closed it was a very easy process. Pat, Lori, Steve & Dale were all very proactive in getting me closed as quickly as possible & were very informative along the way. I can’t thank them enough for all they did to get me to closing within 30 days.

This is our first time building a home but our second home we have bought. KB has been fun watching the house go up and discussing all the ideas. Our backyard has a pond and it's nice watching the geese and ducks. Very happy overall!

We were very happy with the overall experience with KB Home. We found the process to be straightforward, honest and easy to follow. All the staff specially Mrs Georgean ** were very helpful and keep us on the loop through the process. Everyone seemed genuinely helpful and excited for us and our home. Thank you Georgean. :)

We had an amazing experience in this purchasing! We are in love with our new house! Since day one to the end of my closing day Pat and Lori were a blessing from heaven whom made my dream come true. I cannot be more thankful and happy because of their professional experience, knowledge, and help through the entire process I own my dream home in Florida. I encourage anyone who wants to buy a house in Jax to look for Pat and Lori because they will make it happen. Thanks my dearest Pat and Lori for all your support and all your help, my family and I are so happy and we really appreciate all you have done in this purchasing.

The sales and construction staff were wonderful to work with. We feel they went above and beyond to make us happy. They were very knowledgeable and attentive to our needs. Freddy and Joseph made the experience a wonderful one.

Every cabinet in the kitchen or bathrooms opens into something. Several doors hit walls. The attic ladder runs into the office door Jam. When I was buying my home I referred a friend who bought home as well. I was told I would receive $250 then was told, "No. It's only $50." Never was paid a cent. KB Home sent out several surveys which I completed with this information in them and have never hear back from anyone. The house is delivered all at once nailed together with Gusset plates. My issues here is KB does not want to hear about the design issues. What is the point of sending out surveys.

We are a little over 2 months into our new home purchase and everything went not only according to plan but better than in some situations. You get a great value for what you pay and they are there at every step to help you in your home buying process. I highly recommend KB Home to you and your family.

Overall, KB builds a great home. I've heard many horror stories about other builders and great things from realtors and others about KB. We recognize that nobody's perfect, but KB has taken steps to remedy anything we've been unhappy with - which isn't very much - and that's very important to us. We are also very happy with all the features of the home.

In April 2016 I purchased a new residence from KB Home (Mission Gate). Since that date I have filed multiple claims (10+) with their warranty department for construction defects and workmanship issues. KB Home has refused to address my concerns after multiple attempts to remedy many outstanding issues citing that everything was "industry standard".

KB Home is DEDICATED to customer satisfaction which extends throughout every facet of their business. Our home buying experience was stress free knowing that if there were any issues, KB Home would solve the issue without question. We are extremely pleased and have confidence that we purchased in the right neighborhood with the right builder!

When we started the process we were not at all ready to buy a home, we just went to a seminar to have an idea how the buying process would be since it was going to be our first home. After the seminar we were sold and started the process of buying right away. We got much help from the realtor, sales associates, lender etc... to make the home buying process a reality. Overall the experience with KB Home was great and we would recommend KB Home to friends and family as well.

The home is beautiful! We love our KB Home and feel happy with our decision. Not happy with our backyard and gate. Can barely get trash cans through the door. Would love it if they built homes with more backyard room. The backyard is disappointing. Overall, the house is wonderful and well insulated with energy saving features and beautiful upgrade options. We would recommend KB Home. Make sure you ask lots of questions before purchasing.

Before buying my KB Home, I had read reviews or heard negative comments about this builder. I bought here because my good friends bought a home previous to me in this development. My entire experience was nothing but exemplary. The sales, financing/loan, design, construction, and post-sale staffs were all top-notch and I have no complaints. I'm happy with the quality, the design, the features, and the value. Overall an excellent new home-buying experience.

We were very happy with the overall experience with KB Home. We found the process to be straightforward, honest, and easy to follow. All the staff were very helpful and kept us in the loop through the entire process. Everyone seemed genuinely helpful and excited for us and our new home.

Tyler and Matt have been great throughout the entire process, helping in every way they can without first home buying experience. Michele up at the sales office was wonderful also. They all did a fantastic job and made our first home buying experience fun, easy and a very pleasant experience.

I would recommend KB. I read a lot of reviews prior to building with them and most of the issues I found could be resolved if the home buyer got their own inspector. I found this to be the case for me as well. My inspector found several issues during the home building process and KB responded quickly to resolve them all. At the end, everything is fine with my house one month in. I will say, the inspector commented that the house was being built well and all the issues he identified were minor.

Absolutely the worst buying experience in my adult life! The two factors centered around disrespectful conduct by sales agent and a lack of communication. As an employee on Ft. Sam Houston, I cannot say at this point that I would recommend KB as a builder to meet a home buying need.

I visited different new construction neighborhoods in the immediate area, I found the KB Home sales staff to be more personable and outgoing as I looked at the models. The model homes had good layouts and were more reasonably priced than the surrounding neighborhoods. Very happy with my decision to buy a KB Home.

KB Homes exceeded our expectations. The most surprising aspect of our experience happened after they completed that house. You would think they will just disappear after they turned over the house to us, but they did exactly the opposite. They always check up on us to make sure everything is in working order and to our satisfaction. Nothing is ever perfect and KB Homes know that. What is important to any customer is how fast issues are addressed. KB Homes not only addresses things almost instantaneously, but they also check up on you regularly to make sure everything is to our satisfaction.

Since the first moment I met with Sarah and Ronnie they were so nice, explained me everything very clearly and they sent pictures every week to keep me updated. Edwing explained me all the construction stuff.

The KB Home team is great they are always there from start to finish. They are always available for any questions you may have. The workmanship is top notch. They follow up on any questions or concerns that you may have.

Very efficient process to purchase a new home. We were not on the area when our home was built so we have to rely on the KB team to keep us informed and to resolve any issues. They did a great job keeping us informed about our build!

From beginning to end, Alex was there to answer all the questions and was very cooperative with our schedule which I really appreciate. Our new house is great with so much natural light and great new features. We love our new house and all our friends/family fall in love with it as well.

I needed a house to close in 6 days. That was accomplished. The title company and the building company all worked together to get that accomplished quickly. This is a national company with experience from many state codes and restrictions. So your house gets the benefit of a national code versus a limited local code. This was especially beneficial in Bexar county where there are no building permits.

We have had a wonderful experience purchasing our home. The sales and construction staff are friendly, knowledgeable and most importantly patient. From the outset we described this as probably our last home purchase. Now that we have moved in, we feel even more strongly that will be the case. Thank you KB for our beautiful home.

I couldn't have chosen a better Builder. I wish I could do all over again, and in the SAME perfect way. Thank you, to Everyone in the KB Home family that was part of my Beautiful journey that I take with me FOREVER.

Our entire experience from beginning to end has been exceptional with KB Home. We have built several other homes and this was the best experience we have ever had. The quality and energy efficiency of our home is exceptional, and every member of the KB Home team was so helpful and made the homebuilding process an enjoyable one. We had been looking at this KB model for several years and although we visited many other builders we always kept coming back to this neighborhood. We are now living in our dream home and appreciate KB for helping make that happen.

Peggy ** is great! We glad we have her as our sales agent! She is courtesy, knowledgeable and patient. KB Home is lucky to have such great employees! According to her great performance and detail explanations, we had decided to buy other home with KB again.

KB HOMES is an outstanding builder with excellent employees. They care about the home owner and the purchasing experience. Customer satisfaction is a priority with KB Homes, they go above and beyond to address any concerns and answer all questions at every level, from sales to closing, and beyond, with follow-up and customer feedback. The warranties on the home meet or exceed other builders that I have researched. We love our homes interior and exterior design.

We saw the house and immediately fell in love. The outside could be a different color but we can live with it. From the time we saw the house to closing we had constant contact with Lori and Dale to make sure everything was coming along as planned and we closed on the exact date we had planned all along.

The best value in a house we’ve ever seen. They curate the product offerings based on feedback from previous homeowners--generally, we found that this means we get better quality stuff and great prices due to national-level sourcing. Great design studio to help pull it all together and upgrades are reasonable price. Only issue we had was our closing date kept getting pushed out when we were within a week of closing--this led to a lot of tense moments as we negotiated with our landlord to let us stay longer than our stated move out date (we had to give this 60-days in advance, and we even padded it with a week).

Building a home with KB Home has been a great experience. You are never alone for a single step in the whole progress. The staff is great and all work together to build your dream home. Great quality and workmanship. I recommend KB for all my friends and family! Thank you for a wonderful experience -- I love my home!

KB has surpassed my expectations. My home is beautiful and well built. The staff remains available to me and I get calls and emails reminding me that they are there for me. I still can't believe it's mine!

Even if I had same negative observations on the work done I still say KB HOME is the builder I would chose and recommend against every other builder from the area and for sure I talked to people about building here if they want a good house. Please understand I am very demanding when I buy a house, because I buy a house not a chicken (as funny as it might sound).

We choose our dream house- Elevation B, $14,146 upgrade and a $2,000 fridge credit for $288,136. As soon as we gave the $5,000 down payment everything change quickly... We end up with an Elevation A, $3,878 upgrades and $0 credit= NO FRIDGE house for $286,218. Looking an estimated 5,918 dollars.

From the initial walk in of the first model home, to the sales staff I was instantly sold on what I imagined my family and I spending much of our time and lives together. The open floor plan, amazing kitchen & island, and overall practical layout of the home made it an easy decision. Compared to the competition, the price of the home along with the feature made it make sense. I checked in throughout the construction process with the proactive staff often and never had a need or question left unanswered. The process was fast, friendly and exciting. The home for us turned out even better than the model home! We are so happy overall and thank every single person who help make this a reality for our family.