Independent Home vs. Spirit Walk-In Tubs
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Check your credit before financing a new walk-in tub
Walk-in tub costs range from $2,000 to over $20,000
Independent Home and Spirit are both good options for those with mobility issues and those who suffer from chronic pain. Both companies have multiple walk-in tub models and sizes to choose from, and they have options for a variety of budgets.
There are a few differences between Independent Home and Spirit, but the biggest difference is that Independent Home is a nationwide company and Spirit only serves the St. Louis area. Additionally, Spirit includes installation in its overall price, and installation with Independent Home depends on its network of dealers.
- Independent Home is best for customers who need wheelchair-accessible tub solutions. Independent Home also offers more customization features and nationwide availability.
- Spirit is best for Missouri residents (near the St. Charles and St. Louis areas). Additionally, Spirit is a great option for those wanting a company that employs its own installers.
Independent Home vs. Spirit Walk-In Tubs cost and installation
Both Independent Home and Spirit Walk-In Tubs offer an all-in-one service where the price of the tub and the installation are bundled together in a single quote. You will need to schedule an in-home visit with both companies to get a price.
The main difference is that Independent Home is a national company, while Spirit Walk-In Tubs is a small, local business that only serves the St. Louis, Missouri area.
 |  | |
| Basic tub starting price | $4,995 | Only available with quote |
| Financing offered | Yes | Yes |
| Discounts offered | Yes | — |
| In-home quotes required | Yes | Yes |
| Labor warranty | Lifetime | Lifetime |
| Parts warranty | Lifetime | Lifetime |
| Tub warranty | Lifetime | Lifetime |
| $4,995 | Yes | Yes | Yes | Lifetime | Lifetime | Lifetime |
| Only available with quote | Yes | — | Yes | Lifetime | Lifetime | Lifetime |
Independent Home vs. Spirit Walk-In Tubs types of walk-in tubs
Independent Home focuses on one main tub platform that can be customized to your needs. It offers a standard tub and a hybrid tub with a shower, but it doesn't have specifically named models for bariatric use.
Spirit Walk-In Tubs has 14 different tub designs that it customizes for each person. It also offers wider models for those who need more space.
| | |
| Soaker tub | Yes | Yes |
| Wheelchair-accessible tub | Yes | No |
| Bariatric tub | Yes | No |
| Tub/shower combo | Yes | Yes |
| Two-seat tub | No | No |
| Yes | Yes | Yes | Yes | No |
| Yes | No | No | Yes | No |
Independent Home vs. Spirit Walk-In Tubs features
Independent Home offers a full suite of spa features, like hydrotherapy, microbubbles and a heated seat.
Spirit Walk-In Tubs' most important feature is its focus on safety. It has a step-in height of just 2.5 inches, which is makes it incredibly easy and safe to enter and exit.
| | |
| Step-in height | 4.5 inches | 2.5 inches |
| Fast drain | Yes | No |
| Quick filling | Yes | No |
| Grab bars included | Yes | Yes |
| Number of hydro jets | Customizable | Not specified |
| Number of air jets | Customizable | Not specified |
| Chromotherapy offered | Yes | No |
| Heated seats option | Yes | No |
| Heated backrest option | Yes | Yes |
| Remote control option | No | No |
| Showerhead options | Yes | Yes |
| 4.5 inches | Yes | Yes | Yes | Customizable | Customizable | Yes | Yes | Yes | No | Yes |
| 2.5 inches | No | No | Yes | Not specified | Not specified | No | No | Yes | No | Yes |
Independent Home vs. Spirit Walk-In Tubs installation services
Both companies provide a complete, professional installation service as part of their packages. Independent Home uses its own team of licensed professionals to handle the entire job, and it is known for often completing the work in just one day.
Spirit Walk-In Tubs also uses its own team of employees to manage the entire installation from start to finish.
| | |
| Bathroom door resizing | Yes | Yes |
| Old tub removal | Yes | Yes |
| Wall repair and repaint | Yes | Yes |
| Electrical wiring | Yes | Yes |
| Flooring touch-up | Yes | Yes |
| Yes | Yes | Yes | Yes | Yes |
| Yes | Yes | Yes | Yes | Yes |
Independent Home vs. Spirit Walk-In Tubs reviews
| | |
| Overall star rating | 4.5 | Not enough reviews |
| Verified customer reviews | Read reviews | Read reviews |
| 4.5 | Read reviews |
| Not enough reviews | Read reviews |
What Independent Home customers say
Independent Home has several happy customers on ConsumerAffairs. Reviews praise the professional installation and the ease of the process. Customers were also happy with the jet therapy and how comfortable the tub is. There were a few complaints on the tub fill time, and some mention having to buy a bigger hot water tank to accommodate the tub.
“The sales rep I had was really fine and he had a lot to do with me getting the tub. He followed through. And the guys worked on my tub until night. They cleaned up everything and everything just went perfectly. ... I'm getting old and I can't stand up as well as I used to. I sit down and enjoy it.”
– Thurman of Nashville, TN
What Spirit Walk-In Tubs customers say
In the numerous favorable reviews for Spirit, customers rave about the great service they received from the patient and knowledgeable salespeople and the installers who took the extra time to make sure everything was working properly. Though many reviews noted the high price, no one questioned the value of the product they received. On the whole, they were happy with the service and equipment.
“It was expensive but it was worth every penny. I encourage people, especially the elderly and those that can't get around well to get it. ... I realized how hard it was for my daughter to get in and out of a regular bathtub. It gives her the independence of being able to bathe herself.”
– Mary Beth of Maryland Heights, MO
Bottom line: Independent Home or Spirit Walk-In Tubs?
Independent Home and Spirit both offer multiple walk-in tub options for a variety of budget ranges. Both companies also have plenty of customization options. There are a few differences, though — for example, Spirit offers one of the lowest entry thresholds in the market at 2.5 inches (Independent Home’s is 4.5 inches). Also, Independent Home works with a nationwide network of dealers, while Spirit only serves those in the St. Charles and St. Louis, Missouri, areas.
