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HomeAdvisor (Powered by Angi) Reviews

4,943,548reviews on ConsumerAffairs are verified
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About HomeAdvisor (Powered by Angi)

HomeAdvisor is an online resource that helps residents find reliable home repair or improvement services in their area. HomeAdvisor has service providers in multiple categories on its site, from maid services to HVAC repair, and screens each one to make sure you end up working with a trustworthy provider. It also backs its platform with a Happiness Guarantee.

Visit www.homeadvisor.com
Pros
  • Convenient app
  • Free to use
  • Instant online scheduling
  • Happiness Guarantee
Cons
  • Doesn’t show all companies in area
  • Limited options in some locations

HomeAdvisor (Powered by Angi) Reviews

Over 10k reviews since 2012

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    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
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    How do I know I can trust these reviews about HomeAdvisor (Powered by Angi)?
    • 4,943,548 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 77 Reviews 11180 - 11330
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    I have used HomeAdvisor for many of my different properties projects. This includes my property in Illinois as well as my properties in NC and Texas. I have had many different encounters but overall I continue to return to HomeAdvisor because they provide some quality, professional and skill professionals for great prices. Very satisfied customer.

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    Verified purchase

    Reviewed Sept. 20, 2017

    I wish I had known about HomeAdvisor before this - it is so helpful - I feel so comfortable using it. I have done two projects and the quality of these companies is better than I could have hoped for. I am doing my third project next month - a patio - then I am going to find another project - you make it so easy!!!

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    Verified purchase

    Reviewed Sept. 20, 2017

    Radco Electricians - Had a response from this company with 20 minutes. Very pleased with this company and it is very important to know that HomeAdvisor has researched this company and posts reviews. Makes that unknown feeling go away and trust that the company you have referred us to has proven themselves to others. Will definitely reach out again when the need arises for other services. Thank you!

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    Verified purchase
    Customer Service

    Reviewed Sept. 20, 2017

    Being a member of Angie's List (for comparison purposes), I have been very impressed with the HomeAdvisor site. I have discovered some very dependable contractors who I will use again and/or recommend. I appreciate opportunity to contact them directly via this website which Angie's does not have. I've had a few (in this case, roofers), not respond, respond with no followup, and even some I never heard from. But all in all, I will continue to use this site first when looking for contractors to work on my circa 1950's fixer upper.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    I really like this service, but when I pick the planning stage for a project I get bombarded with emails from the site and calls from people who want to do this now. Though it did connect me to a great person who did my last project.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 20, 2017

    House Cleaning Services - Fast and accurate referrals for the service that I was looking for. I ultimately hired one of the referrals and they were great and reasonably priced. The person showed up on time and was friendly and did a great job. I would definitely come back if I needed another recommendation.

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    Verified purchase

    Reviewed Sept. 20, 2017

    Thank you HomeAdvisor! I needed lawn maintenance completed ASAP. Within 12 hours of submitting my request, I received six BBB- approved recommendations. I received an onsite visit and quote from a top rated contractor the next morning, and had work completed the day after that! Zing!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 20, 2017

    Great experience & solid contractor. Very professional & experienced. When 2 of our local dock contractors were overwhelmingly busy, I reached out to Home Advisor & immediately got a good response. The contractor gave a good detailed estimate & went to work right away. He also finished timely. The scope of work increased as some of our original dock could not be used. It turned out way better than before. Very pleased!

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    Verified purchase

    Reviewed Sept. 20, 2017

    I thought that HomeAdvisor was helpful in searching for someone to do my roofing job and the recommended contractor did a great job. Also HomeAdvisor had useful tips on what questions to ask contractors and what to expect before and during the project.

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    Verified purchase

    Reviewed Sept. 20, 2017

    I was looking for an exterior house painter, and someone to sealcoat my driveway. It took minutes to fill out the form and within hours contractors were calling me to set up appointments. I didn't have any personal referrals, and using the website gave me peace of mind that I wasn't just randomly picking people from a Google search.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    We entered our request for lawn aeration, requesting to have the job done as soon as possible. We received 3 calls within 45 minutes and selected Turf and Earth since the company was located in our area. All of the companies that called were polite and professional. We are very pleased with the results of using HomeAdvisor.

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    Customer Service

    Reviewed Sept. 20, 2017

    My company signed up as a professional for HomeAdvisor 8 months ago against my will. I had a bad feeling about it after asking them a number of questions on the phone. After we signed up the leads started rolling in. So fast we couldn't even keep up with them. Half of the leads were for jobs we did not even perform. Of the half that were good leads for us only 40% of them actually answered or contacted us back. Of the 40% that contacted us only 7% actually hired us. We have requested credit back for the leads that aren't in our line of work and been denied. We've questioned the fact that 60% of the leads that are in our line of work don't ever contact us back. We've questioned why we don't get credit for those leads that aren't in our line of work.

    We've questioned numbers of things and get the same answer every time. "We can't control what happens, if you spend more money with us for more leads you'll land more work. And that a 7% landing rate is actually very good." We've spend thousands of dollars in 8 months on HomeAdvisor and haven't even profited enough to pay those thousands. HomeAdvisor is a scam to the businesses paying to get leads to land work. I'm waiting for the day a class action lawsuit is filed.

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    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    Great job by the team as weather did not cooperate with the work that needed to be done but they showed up as promised. Responsive to all of my requests and worked the weekend to accommodate weather conditions. I would recommend them!

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 19, 2017

    I used HomeAdvisor to find an electrical contractor. I hired one of those that H-A suggested and the work was done in a timely and satisfactory way. The cost was within the expected range and the result is a fix that is working as desired. I appreciated the follow-up emails from H-A to see to it that I got my project completed.

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    Verified purchase
    Customer Service

    Reviewed Sept. 19, 2017

    I didn't even submit the request for an estimate and yet I have received numerous phone calls and emails. I had hired someone I saw on the HomeAdvisor site so didn't need to submit the request. But for a week after I looked at the site, I am still receiving phone calls and emails. Not very happy about all the unwanted communications.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Susan, We're sorry to hear this. We have placed you on our Do Not Call list and recommend advising the other pros that you are not wanting to be contacted at this time. If you would like to speak with a rep please call Customer Care at 877-699-4736. -HASupport

    Verified purchase

    Reviewed Sept. 19, 2017

    We have never used HomeAdvisor and when we were in a situation that we had no weekend help, we used HomeAdvisor and could not have been happier with who we were given to fix our problems. Will use again when needed!

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    Verified purchase
    Customer Service

    Reviewed Sept. 19, 2017

    I get a lot of recommendations from this site but when I call, many of the companies that are suggested are difficult to reach. No answers or they don't reply to emails. To be fair, many companies call very quickly after but it's usually not the case.

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    Verified purchase

    Reviewed Sept. 19, 2017

    I used this company for the first time under the previous name of ServiceMagic and was very pleased. I was happy to go to them again when I needed a job done. Website is super easy to use and the results are almost instantaneous. As a matter of fact, I received a call AS the site said it was searching. I am very happy with the results and have recommended them to many of my friends and neighbors. The contractors I have used as a result of this service have all been very reputable, reasonably priced, knowledgeable and very courteous. They get 5 stars from me.

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    Verified purchase
    Staff

    Reviewed Sept. 19, 2017

    Job well done. Very professional. We had the super crew which worked well with each other. They replaced rotten wood on the trim and painted all exterior trim. Part of crew worked inside on the high rise ceiling. Would certainly hire or recommend them to others.

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    Verified purchase
    Price

    Reviewed Sept. 19, 2017

    Small project (electrical repair) which is hard to find someone willing to tackle. Only two contractors responded of the ones recommended. There was a wide price difference between the two which may have had more to do with my ability to communicate accurately what I expected than with any mispricing by the contractor. The one we selected did a fabulous job.

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    Verified purchase
    Staff

    Reviewed Sept. 19, 2017

    Home Advisor connected me to a reputable company in my area. I just entered my info and picked the service I wanted. The service was free and easy. The company was professional and I'm looking forward to positive results. I would definitely use Home Advisor in the future.

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    Verified purchase

    Reviewed Sept. 19, 2017

    New to HomeAdvisor, new to home ownership. Had not anticipated the number of projects and maintenance tasks involved in owning a house. So far, HomeAdvisor has been very helpful connecting me with local providers for the various services needed. Glad I found this resource and I intend to continue making use of it!

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 19, 2017

    Home Advisor was very quick to send my info to the top 3 repair companies. I got a call within 5 minutes and all work was complete within a day. Home Advisor made finding a good sprinkler company quick and easy.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 19, 2017

    Great service and we received the senior citizen discount. Great team of professionals who we would recommend to anyone. They also left the work area very clean after the work was completed. All communication of what was being done was easy to understand and greatly appreciated.

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    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed Sept. 19, 2017

    I hired a contractor recommended by HomeAdvisor to do aluminum wrap on my window trim. He did a terrible job. It was sloppy and it leaks. Much of his work has to be redone due to water getting behind the paint on my house from leaking behind my siding. The paint is bubbling up, something it has never done in the 25 years of my owning this house. Working with this guy was a nightmare. He claimed to have serious health issues so he was constantly using my bathroom and canceling appointments to show up. He got a lot of money for doing a terrible job. When I gave an honest review at the HomeAdvisor site, he complained and they removed it.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Salina, We're sorry to hear you had this experience with a pro. While it appears this occurred a number of years ago and the pro is no longer in our network, we see that your review had been successfully posted. We're happy to address any questions or concerns you have, please call Customer Care at 877-699-4736 if you would like to speak with a rep. -HASupport

    Verified purchase

    Reviewed Sept. 19, 2017

    Everything was as promised. I didn't know which type of insulation my house needed so I went with R30 based on the recommendation of Sustainable Solutions. My house is 2200 sq ft under air. My house is now 2 degrees cooler. I am truly happy and would highly recommend this company!!!

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 18, 2017

    Microwave repair - Effective referral service, contractor was fast and high quality. Contractor responded to lead very quickly. Appears to be an excellent portal and directory for local service. I would use them again without hesitation.

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    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed Sept. 18, 2017

    Garage door spring replacement - Quick response. The repairman arrived within 30 minutes after receiving his call. He stated the spring that was installed was not the best quality, and their spring should last longer. I also opted for a metal bearing instead of a plastic bearing. Replacement was completed very quickly.

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    Verified purchase
    Customer Service

    Reviewed Sept. 18, 2017

    Repair/replacement leaked gas pipes to furnace - The HomeAdvisor was very quick to load the request online and get a response from professional contractors. The rest is upon the owner and contractor conversation about the required job, estimating and cost negotiation. In my case, the contractor is the good ones and I feel satisfy w/ the result.

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    Verified purchase

    Reviewed Sept. 18, 2017

    I was satisfied with the service. I am new to the area and was not familiar with local contractors. It saved me time to locate a contractor in the area and well qualified. I plan to use the service again for upcoming projects. I will be installing wood floors and extending a patio soon.

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    Verified purchase
    Staff

    Reviewed Sept. 18, 2017

    I needed gutters installed in my new home so I turned to HomeAdvisor to find a company. I found one in one day and completed a contract in two days. All work was completed within two weeks. I was very satisfied with the work and found the company very easy to work with and very responsive.

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    Verified purchase
    Staff

    Reviewed Sept. 18, 2017

    I like the way HomeAdvisor list and rate each company. I also like how professional each person I spoke were and not pushy. I would use this service again. I will also recommend them to my family and friends for their home improvement projects.

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    Verified purchase
    Customer Service

    Reviewed Sept. 18, 2017

    My experience with HomeAdvisor is good. They responded right away to my request and send me good and capable repair companies. I worked with A-Plus Garage Door. John and his assistant replaced 2 springs and cables. I am very satisfied with their work. Highly recommend them.

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    Verified purchase
    Installation & SetupPrice

    Reviewed Sept. 18, 2017

    Masons for Foundation Repair - I found several highly rated professionals in my area, and made an appointment online. I received a detailed itemized quote with prices for each option, and ultimately hired the professional. The project was scheduled within a week, completed in a timely manner and to my satisfaction, all at a fair price.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 18, 2017

    Experience with HomeAdvisor was great. Service pros contacted me immediately after submitting request. Service was prompt, they came out same day and cost was very reasonable. I would use HomeAdvisor in the future for any other home service issues that may come up.

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    Verified purchase

    Reviewed Sept. 18, 2017

    Have hired plumber, handyman from your pro list. Am satisfied with their work as well as with their work ethics. Recently hired a handyman for crawl space repair and landscaping, very pleased with this pro. Would not have been able to find these services without your assistance.

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    Verified purchase

    Reviewed Sept. 18, 2017

    I have now used HomeAdvisor for a couple different projects and I have been very pleased! The information is reliable and they follow up with you without pestering you or spamming your inbox. I will definitely use HomeAdvisor again!

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    Verified purchase

    Reviewed Sept. 18, 2017

    Since buying my house last year, I've made changes and upgrades: sunroom addition, chimney upgrade and inspection, landscaping and patio, repair to interior door handles/locks, and minor plumbing repair. In each case, I always check HomeAdvisor -- sometimes finding the worker I wanted and other times checking/verifying another potential worker. I will always check HomeAdvisor.

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    Verified purchase
    Price

    Reviewed Sept. 18, 2017

    Cabinet and Countertop Install - Submitted my request via HomeAdvisor website. Within minutes I was contacted by contractor who took my information, performed a site visit and promptly provided a cost estimate. Very please with the overall experience. The contractor even provided a simple, convenient online method to pay for the project and provided electronic receipts.

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    Verified purchase

    Reviewed Sept. 18, 2017

    I have used HomeAdvisor a few times for odd jobs around my home. Always had good results, the reviews for me have been honest. Will continue to use Home Advisor for any home repair that I may have in the future.

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    Verified purchase
    Customer Service

    Reviewed Sept. 18, 2017

    We had a storm that hit us last week and there was thousands of trees down and property damage. I waited a week to call because my situation wasn't damaged to the house and/or car just the property itself. Being able to find a tree service and place the call for me was AWESOME. Thank you Home Advisor.

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    Verified purchase
    Customer Service

    Reviewed Sept. 18, 2017

    I've used HomeAdvisor now on several projects. Response time is excellent! They provide the consumer a choice of service providers and so we have the final say on who to select. Overall, I have been pleased with the companies I have contracted.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 18, 2017

    Roof repair - Very pleased with response and results of HomeAdvisor. Easy to use. Got a response within 10 minutes of posting need. Contractor was very polite and knowledgeable. Will definitely use again. Have some more projects I can use some help with.

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    Verified purchase

    Reviewed Sept. 18, 2017

    I had two huge trees that were growing over the top of the house. They really should have been trimmed a long time ago. I went on HomeAdvisor to find a tree service. Three different companies called me and came out to do an estimate for me. After seeing what each company could do, and comparing prices, I chose the best deal for my needs. The company I hired was great and I would highly recommend them. Their company name is A-Ton Tree service. Thank you, HomeAdvisor!!

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    Verified purchase

    Reviewed Sept. 18, 2017

    Recommended some worth-while businesses. Follows up with you so as to not be too pesky but informed. Values your feedback to make decisions about recommending that company that they previously suggested. Easy to use and seems reliable. Would use again!

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    Verified purchase
    Customer Service

    Reviewed Sept. 18, 2017

    I was very impressed with the 2 pros I hired from this site but I was even more impressed that Home Advisor called me to confirm/verify my review. It made me trust the other reviews even more. I will use Home Advisor again in the future and refer my friends to use it.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 17, 2017

    I replaced 3 tons x 3 unit central air conditions and inner units. And it take 2 days. I satisfied with my air condition company. Jay is owner and he respond to me very quickly via Home Advisor. Dennis is very good. Came to home and check it out the cooling problems. Then need to replace all 2 but I choose to do all 3.

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    Verified purchase
    Installation & SetupStaff

    Reviewed Sept. 17, 2017

    I was pleased with the recommendations they sent and chose one of the recommended companies. He diagnosed the issue (Garage door opener) and within a few seconds hours I had a new opener installed and working flawlessly. I would certainly recommend this company without any reservations.

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    Verified purchase
    Staff

    Reviewed Sept. 17, 2017

    This is the first time I have used HomeAdvisor and it was a good experience. I was very pleased with HomeAdvisor. The agent I spoke with was pleasant and very helpful. I will use HomeAdvisor again for repairs. It was easy and I felt good about the company the agent recommended.

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    Verified purchase
    Staff

    Reviewed Sept. 17, 2017

    I received a great plumbing reference. Not sure if this is a new company because I only received the one reference. It seems to me they hold high standards to join. I'm always looking for honest reputable contractors. Sorry to say people aren't honest and want to rip people off of their hard earned money while still not getting a job done right.

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    Verified purchase

    Reviewed Sept. 17, 2017

    I would have rated HomeAdvisor with 5 stars if all contractors that I contacted (3) would have called me back. However, I couldn't be happier with All Computer Needs and their installer, Brandon. HomeAdvisor provides a great service. I have used them before for other projects.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 17, 2017

    Vascoe was neat, tidy, polite, efficient, and on time. He cleaned up after the work was completed. Problems were solved and the pricing was fair. I would recommend him to others with stuck front doors. Everything went as they promised. I have only praise for them; no complaints.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 17, 2017

    Tree trimmer: Job well done. Quick and efficient. The price was reasonable and adjusted to the work that had to be done. I would hire them again. The price was adjusted to the amount of work that had to be done. The crew waited for me, nearly half an hour, due to the fact that I was stuck in traffic getting to the site.

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    Verified purchase
    Customer Service

    Reviewed Sept. 17, 2017

    Good way to find reputable sources for home maintenance and repair. I particularly liked the function that allows contractors to contact you. This is not always possible and requires you to call multiple contractors. So far I had one repair that went well and another in process where I have not yet been able to secure a quote for the work required. I will report back when that is done.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 17, 2017

    I purchased a new home and needed a professional assessment of its condition prior to the expiration of the one-year warranty. Being new to the area I had no idea who to contact for the service and HomeAdvisor quickly provided the information I needed. Using HomeAdvisor I was able to locate a professional with confidence and the results were excellent. Thank you.

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    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed Sept. 17, 2017

    I got several responses in a very short time and within minutes one of the contractors called me and the next day water softener was installed. We were very happy with using HomeAdvisor. It was quick and easy to use and I know I will use them in the future. The contractor was quick to respond and very knowledgeable and capable of the install.

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    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed Sept. 17, 2017

    First time using them and I got a good company easily. As of now I would use them again and see what happens. They were pretty easy to use. They even called me to update the appointment day and time immediately because of a slight change that didn't show up I think because of a holiday weekend.

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    Verified purchase

    Reviewed Sept. 17, 2017

    Yard cleanup - This was easy to use. I was given a choice of 3 providers who matched my request. Two contacted me and one got the job. I paid a bit more than I had hoped, but I feel that I got good value for the money.

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    Verified purchase
    PriceStaff

    Reviewed Sept. 17, 2017

    Veck Electric: Courteous, one time and clear about pricing and work. Happy with the results and with the person who did the work. Will be recommending this firm to friends. Did cost a bit more than anticipated due to special switches husband requested which resulted in additional wiring, but well worth the cost!

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    Verified purchase
    Staff

    Reviewed Sept. 17, 2017

    Sewer line snaking and clearing - HomeAdvisor was vital in finding a quick solution to a dirty problem. They were able to direct me to an efficient, professional, accomplished and courteous company to address our issue. I will definitely go to HomeAdvisor when planning my next project.

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    Verified purchase

    Reviewed Sept. 17, 2017

    I have used HomeAdvisor to find contractors for the last three jobs I have needed to have done, and will continue to use them in the future. I have been thrilled with the contractors that were suggested (and I used)! I would highly recommend that anyone who needs work done use HomeAdvisor to locate a reputable contractor.

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    Verified purchase

    Reviewed Sept. 16, 2017

    Tree trimming and removal: Thorough, professional and fair. Respectful of customer's property. Job was completed as agreed upon in a timely fashion. Estimate was thorough, recommendations fit the scope of the work needed that resulted in full customer satisfaction. Would definitely recommend this provider.

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    Verified purchase
    Staff

    Reviewed Sept. 16, 2017

    HomeAdvisor is a great resource to assist in locating a specialist to help with various projects. I was able to locate and hire a landscaper within minutes of my online search through HomeAdvisor. An awesome service and the contractor was Great!

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 16, 2017

    HomeAdvisor was very quick and professional in the way they directed me to a great plumber. The next project I have, I will definitely check with HomeAdvisor to get some quality advice on who to choose. Thank you so much HomeAdvisor!

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    Verified purchase
    Staff

    Reviewed Sept. 16, 2017

    GREAT GUTTER CLEANING SERVICE FOUND - Not only did Home Advisor help to narrow down my search but followed up with me throughout the entire process. I received a phone call from a Home Advisor rep to check and see if I was able to find a service professional for my needs. They seem to really care about the quality that consumers like myself receive through the use of their service.

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    Verified purchase
    Price

    Reviewed Sept. 16, 2017

    Interior Painting - I found Silva Express through HomeAdvisor and was extremely happy with their price and job. Your site was very helpful, and easy to use. I have also used your site to hire a landscaper to re-grade our yard. I will continue to use your site in the future when seeking a project pro - thanks!

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    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Sept. 16, 2017

    I used HomeAdvisor on three occasions. Twice to find a handyman and once to find an electrician to install ceiling fans. The experience with the electrician was great. He was courteous, service oriented and did an excellent job installing the fans. The handymen on the other hand were a complete bust. The first time he showed up on time and did one of the projects. I tried on three separate occasions to schedule the other projects. On all three occasions he either cancelled when I tried to confirm the appointment, called the day before and cancelled or did not show up for the appointment.

    The second one did not show up and tried to tell me he was waiting for us and we did not show up when we were at the townhouse waiting for him and he never did show up. Half our day was wasted waiting for him then he tried to say I did not show up for the appointment. After those two experiences I am going to stop using HomeAdvisor to try to find a handyman.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Sandra, We're sorry to hear this, we encourage our pros to honor their appointment times. Please feel free to submit your feedback to these pros here: http://www.homeadvisor.com/write-a-review/. We're happy to help you connect with different pros that could be a better fit for your project. You are welcome to submit another request or browse other pros. If you would like to speak with a project advisor, please reach out to emailus@homeadvisor.com and a rep will follow up to assist you. -HASupport

    Verified purchase

    Reviewed Sept. 16, 2017

    I like the service because you can normally get numerous reviews before making a decision and HomeAdvisor checks to see if contractors kept their appointments. They also check from on the progress of the work. I was much more confident in my decisions of who to hire due to the fact the Pros have met certain criteria before being listed.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 16, 2017

    I did a search and was expecting 3 names to pop up, but only 1 popped up for my area. I was surprised by this and waited to make any calls. A short time later I actually received a call from the person that popped up. After an extremely reasonable quote we hired him and he was amazing! First time using HomeAdvisor and I'm now quite confident in this website!

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    Verified purchase

    Reviewed Sept. 16, 2017

    Ripped up old roof, replaced with new, very thorough and professional, had a dumpster delivered and picked up once job was complete, replaced everything that they had to move in the yard, used a magnetic wand to ensure all old nails were discarded properly.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    To date I have used HomeAdvisor twice for references of services needed to resolve my issues. In both instances I have been extremely satisfied with the HomeAdvisor website as far as Ease of Use as well as prompt reply by the Service Providers I have used. My recent event was an extraordinary quick reply as I had no longer completed my profile and issue and received a call from a Service Provider I ultimately hired. Basically was so impressed as had to meet the company and representatives. In both instances have been very pleased with the Ease of Use and Professionalism of Service Providers I have hired through HomeAdvisor.

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    Staff

    Reviewed Sept. 15, 2017

    Not sure I realized that my info would be shared with contractors as soon as I had looked around this site. Was immediately contacted by 5-6 different people, and honestly didn't know who they were. Since I was dealing with roof repairs due to a hail storm in the area, I was just trying to find reviews - not trying to be bombarded with sales pitches. On the other hand, I did end up selecting a referred contractor and appreciated the reviews. The guy I used only advertises on this site, which is actually reduced the amount of advertising he does, and he didn't have to put a sign in Y yard.

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    Verified purchase

    Reviewed Sept. 15, 2017

    Quality contractors list themselves on HomeAdvisor. Highly responsible. At one of the DIY Home Improvement companies, their service for contractor recommendations did not work. It felt good to find someone reliable to know that my home repair issue was being worked with care and precision.

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    Staff

    Reviewed Sept. 15, 2017

    The website is a great resource for all of my home projects! This website is definitely on my favorites list. I have used this service since 2010! It is easy to get bids and choose the right professional. Best of all I hire quality people who get the project done with excellence!

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    Verified purchase

    Reviewed Sept. 15, 2017

    Easy to use and great to view others' reviews. Here is the before and after pictures of our roof. This really shows the quality work that was performed. This is a great way to find a professional to perform your home remodeling needs.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 15, 2017

    JP Roofing and Gutters - At first, this company was prompt and reasonable. Upon completion, everything seemed ok. However, because of a leak over my bathroom, my contractor had to climb on the roof. He found they had replaced the lead jack but didn't completely removed the old ones. Also left some shingles loose and didn't seal enough around the two lead jacks that were replaced. Actually, they broke some shingles. I call them twice and they haven't returned my calls or even sent pictures of what they had done. I think their name should be removed from HomeAdvisor.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Jane, We're sorry to hear about your experience with this pro, please feel free to submit a review for them here: http://www.homeadvisor.com/write-a-review/. We're happy to address any concerns you have with your experience, please call Customer Care at 877-699-4736 or send info to emailus@homeadvisor.com and a rep will reach out to assist you. -HASupport

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 15, 2017

    So pleased to have this job completed so quickly and so well! I had barely filled out the online form when I got two calls. They both were able to assess the job the same day. I got a good quote and they came the next morning. The job was completed by noon.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 15, 2017

    Alarm repair service - Got a list of two company recommendations. Both companies called me promptly the same day. They were thorough, complete and listened to what I wanted. Obviously the pre-screening is good and ratings given were appropriate. Will use Home Advisor again when I have a need.

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    Verified purchase

    Reviewed Sept. 15, 2017

    Stonemark came to clean my couch which had some old stains on it. The owner had given me a fair estimate, which he adhered to, and did a spectacular job making it look new again. I would highly recommend Stonemark to anyone!

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    Punctuality & Speed

    Reviewed Sept. 15, 2017

    HomeAdvisor made it easy to find an appliance repair provider quickly. I found a provider that was in my general area. HomeAdvisor linked me to a small business that might not have gotten the same exposure with HomeAdvisor. The provider came out the next day. We were pleased with the service that was provided.

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    Staff

    Reviewed Sept. 15, 2017

    Tree trimming, deck staining and wood rot. 3 Separate projects. Major money to get my house ready to sell. I am very happy with my choices from HomeAdvisor. I will be using this site again and recommend it a lot to friends. Everyone is prescreened for me.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    Yard Cleanup - I went online and the quick response from a contractor was amazing. He called basically immediately and showed up when he said he would. I got a follow-up call to make sure all was well. A very good experience overall.

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    Staff

    Reviewed Sept. 15, 2017

    I have used HomeAdvisor's services for many years both here in Florida and Wyoming. I have never been disappointed. Customer reviews are always so helpful in deciding which services to use for home improvement projects. Startup companies need our business too. They are usually more consumer friendly than the established services which are difficult to hire in a timely manner.

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    Staff

    Reviewed Sept. 15, 2017

    Hurricane Irma dropped an old beautiful oak tree in my front yard. I checked HomeAdvisor. I reviewed Tim Kilpatrick ratings and I liked what I saw. Tim arrived and explained in detail what needed to be done and how they would do it. They did excellent work, very professional, easy to communicate with, courteous, honest, paid attention to details, and ensured all work exceeded my expectations.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 15, 2017

    Garage door motor - Keith's phone response was almost immediate. We set up a time for him to come and he was there on time. Keith came out and located the problem, repaired it quickly and completely. He saw another incidental problem and took care of that also.

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    Verified purchase
    Customer ServicePrice

    Reviewed Sept. 15, 2017

    Replace hot water heater - HomeAdvisor linked me up with some great companies immediately. Happy with the experience. Plan to use the site for future projects as they arise. Findley Plumbing gave me a cost over the phone and it never changed. In and out within 2 hours and the cost was $100's less than competition.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 15, 2017

    Great way to see bids for the project at your fingertips. I have used them a second time to find other pros. It is hard to find pros just going through friends or the phone book/ads. I will recommend this to others. This is a great service and time saver.

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    Verified purchase
    Customer Service

    Reviewed Sept. 15, 2017

    Window/storm replacement - Prompt service and response, quality repair and job cleanup. Were not able to reglaze windows as planned because of age of the home. These would have needed additional work than originally planned for. Communications from the beginning of the job to completion was excellent.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 15, 2017

    Highly recommend this company. HomeAdvisor definitely had honest reviews. The price was fair. Replace toilets. Repaired bathroom faucet. The work was completed in a timely manner. On time. Very happy with their service. Have hired other companies in the past. Did not use HomeAdvisor. Big mistake! Very happy with this online service.

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    Verified purchase
    Price

    Reviewed Sept. 15, 2017

    Air Duct Cleaning: Great experience, easy search method with contractors listed. Contractor selected did a great job at a fair price. I would use this service again and highly recommend to others looking for local contractors. Added bonus is the search service is free.

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    Verified purchase

    Reviewed Sept. 15, 2017

    I have been using HomeAdvisor for quotes and contractors for projects for a rental property located in Georgia. I am currently on active duty in Washington, DC, so HomeAdvisor has served as a beneficial and reliable tool to review the ratings others have provided for various companies. So far, every company that I have selected through HomeAdvisor has done a phenomenal job and have exceeded our expectations. For that reason, I would refer others to use HomeAdvisor and I will continue to use HomeAdvisor to solicit work for future projects.

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    Verified purchase

    Reviewed Sept. 15, 2017

    Rug cleaning: This was the first time using HomeAdvisor. I found a local company who was able to come the same day. Was very glad I used this service to find this company. Will use HomeAdvisor again and recommend them to friends.

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    Verified purchase

    Reviewed Sept. 15, 2017

    Have been able to obtain names of businesses without having to attempt finding a business in which there is no rating of their performance. Have hired North Idaho Design and Landscaping. Will continue to use HomeAdvisor as issues arise. Have referred your service to many of my friends.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 15, 2017

    I checked for a tuck pointer on HomeAdvisor and got two companies. One called me and told me what they did and asked for photos of the job to make sure it was something they could do then sent someone up to look it over and gave a bid. All quick, accurate and professional. I will definitely use HomeAdvisor again.

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    Verified purchase

    Reviewed Sept. 15, 2017

    HomeAdvisor was a good way of looking for lawn service, they gave me two companies, but just one them replied. The one that answered my request was excellent and will use them in the future. I have used the HomeAdvisor service and found that the listings were a little sparse but I usually found someone through this site.

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    Customer Service

    Reviewed Sept. 15, 2017

    I had a bad experience with their sales approach. I went to their site to look for a local contractor for a specific type of service. I went through their process to the point of seeing who they recommended but did not request a quote after seeing that they recommended one contractor I had already contacted through my own research, and another that I knew I didn't want to use. I terminated my search on their site. The next day I started receiving phone calls and emails from HomeAdvisor and the contractor I didn't want. The last straw came when the contractor attempted to contact me on my cell phone to offer me a "complimentary estimate." I had not given this number to HomeAdvisor as part of this transaction, nor did I give them permission to contact me, and I am on the do not call list so they are presumably breaking the law. If someone has not requested a quote there is probably a good reason. Back off HomeAdvisor!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi David, We're sorry to hear this. When you submit a service request to our pros, you are requesting to be contacted and assisted by the pro and HomeAdvisor. In the future, if you would prefer to browse local pros and contact them at your leisure, you can do so with our directory here: http://www.homeadvisor.com/c.html. The contact information that is sent to our pros is exclusively what you have provided us in your service request. We recommend advising this pro that you do not want to be contacted and we have placed you on our Do Not Call list. If you have any other concerns, please call Customer Care at 877-699-4736 to speak with a rep. -HASupport

    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 15, 2017

    Very professional work at a reasonable price. Finished in less time than we had initially anticipated which included 3 interior rooms and a three car garage. Successfully repaired water stained ceilings. They cleaned up after themselves. We intend to hire this company again when we have our exterior painted next year.

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    Verified purchase

    Reviewed Sept. 15, 2017

    Hired Ron from Mudge Enterprises for screen repair and couldn't be happier with the service and workmanship. I was unable to find someone thru Google or Yelp but HomeAdvisor recommended Mudge Enterprises. Will consider using their HomeAdvisor services again for other pending projects.

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    PricePunctuality & Speed

    Reviewed Sept. 15, 2017

    I was very pleased with HomeAdvisor. I put in for a request and I was contacted very quickly. The companies that came out for quotes were on time and had great reviews. I will continue to use Home Advisor.

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    Verified purchase

    Reviewed Sept. 14, 2017

    My experience with HomeAdvisor was a good one. It was the first time that I've used HomeAdvisor to find a contractor. In this case it was for tree removal on my property at home. The company who had gotten very good reviews, Nature Services, did the work this week and my wife and I were very pleased.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    Excellent experience with Chris the electrician and light up Atlanta. I have everything good today about him! Bad experiences with others though. They blow up your phone at all hours. There needs to be a middle ground on the amount of phone calls.

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    Verified purchase

    Reviewed Sept. 14, 2017

    Tree trimming - This was our second project through HomeAdvisor. I have recommended this site to others and will continue to do so. Next time I need a job done I will go directly to their site. I could not be more satisfied.

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    PricePunctuality & Speed

    Reviewed Sept. 14, 2017

    Pool Closing: HomeAdvisor got me a local professional who responded quickly, set up an appointment in my desired time frame and all at a cost within reason. The only negative was a slight difference in the appointment time I scheduled with HomeAdvisor and the time the professional had scheduled.

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    Customer ServiceContract & TermsPriceStaff

    Reviewed Sept. 14, 2017

    1st. When I signed up as a contractor with HomeAdvisor, they told me the price per lead would be between $14 and $18 for residential leads and $18 - $20 for commercial leads. After about 2 months I was being charged approx $25 per res lead and $35 for comm leads. When I called to question this they simply said I must have HEARD WRONG because those were never the prices. I was fed up and decided to keep all leads paused 3 months at a time until my annual agreement was up at which point I would cancel the account completely.

    2nd. When I wanted to cancel, they told me I had 2 months left and to call back then. Before I could call again, they automatically charged my account for another years membership WITHOUT MY PERMISSION. I called to cancel and get a refund for the nonpermitted charge and they said "I'm sorry, HomeAdvisor never issues refunds. It's not possible." At the point I got aggravated with Ray, he implied I should get a lawyer if I wanted to dispute any further... So bye bye to the unauthorized $300 charge??!?

    Absolutely unacceptable from such a "customer service" company. I feel appalled and disgusted with HomeAdvisor overall. I will never use them again and will NEVER recommend them. In fact, I'll talk people out of using them, sending everyone to ANGIE'S LIST where they don't screw you and have true customer service.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Kourtney, We're sorry to hear this, we try to alert you of this by sending an email notification prior to membership renewal. It looks like you have had your concerns addressed and resolved with a rep. If you have any other concerns, please reach out to the contact info on the email provided to you. -HASupport

    Verified purchase

    Reviewed Sept. 14, 2017

    Power washing - Home Advisor made it easy to find a contractor that could do the job. Their website gave an easy to navigate list of potential contractors. My account with Home Advisor retained all the information for each job and all the bids for future reference.

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    Verified purchase

    Reviewed Sept. 14, 2017

    Bathroom tub/shower renovation - We were provided with two vendors but one had (apparently) gone out of business. HomeAdvisor contacted us shortly thereafter and said that they had canceled that appointment. Good followup and positive concern. We were very satisfied with HomeAdvisor and the contractor.

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    Price

    Reviewed Sept. 14, 2017

    My first experience with HomeAdvisor was hiring a plumbing contractor to install new faucets/strainer and an exterior faucet and shut-off. The contractor I hired charged a fair price with on-time excellent service. I have already contacted recommended contractors to quote drywall and tile jobs.

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    Verified purchase

    Reviewed Sept. 14, 2017

    Home Advisor gave me more than one recommendation for painters (Jessy Vasquez Painting). It was easy to contact and coordinate with the paint contractors to discuss work needed and get estimates. Also Home Advisor keeps in touch and allows you to give feedback on your experience. It's a time-saver and you know you are hiring trustworthy and experienced professionals!

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    Customer ServicePrice

    Reviewed Sept. 14, 2017

    I would and do recommend HomeAdvisor to everyone I know. It's a great tool to use for pro services. I have been extremely satisfied. The response time of the pro's callback is unbelievably fast. I like the fact that you can get free quotes and then chose which pro matches your specific needs and budget.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 14, 2017

    Cleaning Service - Very good service. Representative is on time and works efficiently. She is very thorough and conscientious. I would recommend HomeAdvisor to others. I have reviewed other services that you have available and I would not hesitate to call for other work that I may need. Keep up the good work!

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    Installation & Setup

    Reviewed Sept. 14, 2017

    We purchased a faucet to replace a leaky faucet and required an expert to install. Installation was completed in a short period of time and the plumber made sure that everything was working as required. Additionally, all old materials were taken by the plumber for disposal.

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    Punctuality & Speed

    Reviewed Sept. 14, 2017

    Exterior Power Washing - HomeAdvisor recommended professional and experienced companies for my project. They give you more than one choice for quoting purposes. Fast and efficient and great follow through. I would highly recommend HomeAdvisor for all of my projects. Thank you very much.

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    Verified purchase

    Reviewed Sept. 14, 2017

    HomeAdvisor was quite useful in identifying contractors in our area (Southeast Texas) who could provide proposals for a project at our home. The extensive reviews available as well as the qualification process provided me with a sense of confidence that I could trust I was finding a reliable resource. This is especially useful when it is an "infrequent" type of project (in my case, gutter replacement), where I can't find many neighbors to provide local recommendations.

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    Verified purchase

    Reviewed Sept. 14, 2017

    Repair/replace sliding glass door - Would recommend HomeAdvisor to others. Company I chose provided outstanding service. I felt anyone who listed on this site could be trusted as reviews were posted for everyone to see. The site provided companies in and outside of my area which gave a wide variety to choose from.

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    Staff

    Reviewed Sept. 14, 2017

    Replace old electrical switches and sockets - Rich did a great job. He was in and out. We had a lot to replace. I would definitely hire him again and recommend him to my neighbors!! He was trustworthy and personable. We chose to have him over a 2 day period because we were adding on tasks for him once he was here.

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    Verified purchase

    Reviewed Sept. 14, 2017

    We have used a number of HomeAdvisor contractors. The experience ranged from disastrous to exceptional. Not sure how unacceptable contractors but wish it were more reliable. We did however have three contractors that truly were the best which outweighed the bad.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 14, 2017

    HomeAdvisor provided quick, accurate selection of roof repair and home improvement service providers; Needed emergency roof repair and replacement and found many choices using the site and the response time back from various providers was fast and enabled me to make a decision, have the work performed and completed all within 2 days.

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    Verified purchase

    Reviewed Sept. 14, 2017

    Sprinkler repair and new line - HomeAdvisor gave me 2 companies to contact and said if neither was appropriate they would supply more. The company I selected answered questions relating to the work required and gave an estimate. The work was completed in a timely manner and guaranteed for a year. If questions/concerns arose after completion they would return and take care of any problems. I am happy with the work and am confident that any concerns that might arise will be addressed.

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    PricePunctuality & SpeedStaff

    Reviewed Sept. 14, 2017

    I recently contacted HomeAdvisor to find a plumber to fix a kitchen faucet that was leaking. The site seemed efficient enough and they sent a plumber out. He arrived on time and seemed professional enough. He said he had to take the faucet apart in order to assess how much work needed to be done before providing a quote for the repair. That's when I discovered he was going to charge me $250 to replace a simple o-ring in the faucet. I understand I need to pay for the service visit, but this was truly excessive. It took him all of 15 minutes to fix the faucet. When I went out to the HomeAdvisor site (that rated this plumber 4.5 stars out of 5!) to inform them of my concern, they only allow reviews if I create an ongoing account with them. Guess they don't really want to know about the professionals they supposedly pre-screen. Won't use that plumber again OR HomeAdvisor. I can get ripped off without their help!

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Jean, We're sorry to hear you had this experience with a pro. By matching with a pro through our service, you already created an account and are more than welcome to submit a review for them here: http://www.homeadvisor.com/write-a-review/. If you have any further difficulty leaving this pro a review, please call Customer Care at 877-699-4736 or send info to emailus@homeadvisor.com and a rep will reach out to assist you. -HASupport

    Verified purchase
    Staff

    Reviewed Sept. 13, 2017

    I looked up a recommendation for someone to replace my leaking hot water heater around noon, and I had a brand new water heater installed by 6:30 pm that same day. Excellent service! Wouldn't have happened without the recommendation from HomeAdvisor. This is the 2nd time I've used HomeAdvisor to find services pros in my area. Have been very pleased!

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    Customer Service

    Reviewed Sept. 13, 2017

    I had three plumbers call me right away. That was great. I got a good plumber and am happy with it. I also asked for someone to put up a rain gutter and do some cabinet work and got no response however.

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    Customer Service

    Reviewed Sept. 13, 2017

    As a professional, HomeAdvisor only give you 72 hours to decide if it will work for you... No one can do that in 72 hrs. If you decide it is not for you or your company after that 72 hours they will NOT give any of your yearly membership back to you. They have very poor customer service, do not take care of things you ask of them to do, one hand doesn't know what the other is doing here. You get a call from 10 diff reps when you are already assigned one and they won't get back to you when you request to shut down your account. STAY AWAY... There are other way that don't take your money like this.

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    Punctuality & SpeedStaff

    Reviewed Sept. 13, 2017

    Great service! Punctual, professional, knowledgeable, and Fair. I could not be happier with the service (Sprinkler System Repair). John and Juan were great to work with, and they really know their business. I was so satisfied with their quick isolation and repair of the failure that we scheduled them for more maintenance and upgrade work.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    The associate I spoke with was helpful and knowledgeable. He gave me enough information to help me make what turned out to be an excellent choice. He offered to connect me with Albert's Furnishing making this an easy procedure. I couldn't take the time right then but your associate made sure I had the correct number to call.

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    Customer ServicePriceStaff

    Reviewed Sept. 13, 2017

    2 TV mounts and Security Alarm: Exceptional Work. Outstanding customer service. Knew what he was doing and went right to work. He brought the brackets, which was a huge relief. I don't know which one to buy. I paid him. He didn't jack up the price. He was extremely helpful to us, since we are new to the area.

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    Staff

    Reviewed Sept. 13, 2017

    Computer Repair: Home Advisor put me in touch with someone to fix my problem right away. This was my first time using Home Advisor but won't be my last. David ** was a pleasure to work with and very professional. He explained all the steps he was taking to get me back up and running correctly.

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    Punctuality & Speed

    Reviewed Sept. 13, 2017

    Tree Clean-Up: Excellent experience all around. Nice, family-owned businesses got a hold of me promptly after my HA request. Chose a contractor who did good work and came back for something that was missed, no question asked. Home Advisor was a good tie between me (consumer) and reputable local businesses.

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    Customer Service

    Reviewed Sept. 13, 2017

    I went on HomeAdvisor to look for a painter, and I had a few calls within a hour. I got three estimates and I hired one of them. I was very happy with how efficient everything went. I would definitely recommend HomeAdvisor to my friends.

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    Punctuality & Speed

    Reviewed Sept. 13, 2017

    Fast referrals to quality companies -- several to choose from. Prices vary among companies referred -- so good to compare. Good follow-up to makes sure services were beneficial and accurate for what you need. They seem to have companies for whatever your service needs may be. Much easier to work with than what I thought I was experiencing with Angie's List.

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    Customer ServiceStaff

    Reviewed Sept. 13, 2017

    HomeAdvisor is very professional, courteous. Always get a follow-up call after the project. The representatives are helpful and their website is fantastic, user friendly and thorough. Will use again and recommend. So far I had 2 successful projects with HomeAdvisor.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 13, 2017

    I am a first time user of HomeAdvisor, but our longtime plumber had retired and we needed a pressure regulator replaced. I was contacted promptly (within 15 minutes of submission) and, having done a quick review of some of the recommended companies, settled on the first one that called, PlumbWise. The work was first rate, promptly done (actually completed within two hours or so of first submitting on the HomeAdvisor website), and reasonably priced for our market area. Engaging any new repair professional to work on your home without firsthand knowledge of his work history can be an adventure, but our first experience through HomeAdvisor was excellent.

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    Punctuality & Speed

    Reviewed Sept. 13, 2017

    We had a great experience with the service provider recommended by HomeAdvisor. This tree service was so knowledgeable - actual arborists - and were timely, professional, and reasonably priced. We were thrilled with the experience. HomeAdvisor offered us a provider we may never have found otherwise. Thank you!

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    Customer ServicePrice

    Reviewed Sept. 13, 2017

    The response time was very good. The company done a very good job in a timely manner. The price was competitive. I will use Home Advisor if I have any more problems and I would recommend them to others.

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    Punctuality & Speed

    Reviewed Sept. 13, 2017

    My experience with HomeAdvisor has been great. I have used them twice now, and both times I've worked with good companies who were prompt, and did exactly what was needed. I needed trees trimmed the first time and needed my water heater replaced the 2nd time. Both companies were prompt and professional. I will use them again in the future.

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    Verified purchase

    Reviewed Sept. 13, 2017

    I was pleasantly surprised when I decided to use HomeAdvisor. I didn't want to pay for a service like Angie's List, but have had trouble in the past finding plumbing pros in my area. After entering my info, I received a small list of recommended pros to help me, all with contact info, ratings and accreditations. Very handy! I'll use HomeAdvisor again for my next project.

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    PricePunctuality & Speed

    Reviewed Sept. 13, 2017

    Everything was smooth. Pro was recommended, contacted me on the same day, and was promptly scheduled and completed the next day. Would use and recommend both Home Advisor and the pro that performed the task. Price was very reasonable, and the entire process was seamless.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 13, 2017

    1st person I contacted was unavailable by phone and did not show up as promised. This was reported to Home Advisor. The second company I chose was right on time and reasonably priced. Can't - B - Ditt was the the name of the second one.

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    Staff

    Reviewed Sept. 13, 2017

    One panel had opened up and was leaking, the other was showing signs of similar failure. I live close to the ocean and the corrosive environment took its toll on the panels after 13 years. Island Solar was responsive, professional and did a great job. I would recommend the company.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 13, 2017

    First guy hired never showed up despite good ratings. Second guy did show up (late), but at least he called. All in all about what you would expect from any work done on your home by any company. HomeAdvisor lets you at least not hire the worst of the worst.

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    Verified purchase

    Reviewed Sept. 13, 2017

    Would have preferred to have more than one company as an option. The company was easy to use and the website was nice. I like using HA to find pros in the area. Usually HA provides more options for SPs.

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    Installation & Setup

    Reviewed Sept. 12, 2017

    Thank you HomeAdvisor for Pro's that has serviced my household needs in the past couple of weeks, I would definitely recommend Home Advisor to my family and friends for any of their house repair, replace, service and install needs.

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    Price

    Reviewed Sept. 12, 2017

    Looked for a company that could expeditiously repair and replace a span of wrought iron fencing. The company we chose had excellent online reviews through HomeAdvisor and they did not disappoint us. We were very pleased with the timeliness of the project and the eventual cost.

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    Verified purchase

    Reviewed Sept. 12, 2017

    I have used HomeAdvisor for several project i.e. new steps/walkway, new patio, painting/patching, throughout the years; and have been very satisfied with their recommendations. This is why I consider HomeAdvisor my go-to for my home improvement needs.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    If you are a design professional I highly recommend you stay far away from Home Advisor. They do not support the Pros. They vet us, but they don't vet the homeowners, so you end up paying for empty leads. WE, the design professionals pay for them to exist, and they take our money without considering our value. Out of 48 leads I've received, 12 have been real projects. It's very hard to get an actual person on the phone from HA. And when you do, they tell you that you are more likely to get a credit for a lead if you use the online platform than if you talk to a real person. That right there tells you how they run their company.

    Here's another thing to be careful with if you are going to sign up with them: you set your cap on leads so that, at $150 or $200 or $250 (whatever you choose), they stop sending leads until what sounds/reads like a monthly basis. That is not the case at all. It's a rolling cap, so every time they bill, you start at 0. They don't bill monthly, they bill weekly or biweekly, so you can easily spend hundreds of dollars in a month. Such a scam. What a horrible waste of money.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Shane, We're sorry to hear this, we do our best to provide you with the resources and opportunities to help you sell your business. We're always happy to address any lead concerns and discuss ways to maximize your success with our service. While billing does happen weekly, the spend target does not reset when you are billed. We're happy to address any other questions or concerns, please call Customer Care at 877-947-3639 or send info to emailus@homeadvisor.com to speak with a rep. -HASupport

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2017

    Garage Door Opener: I received a recommendation from Home Advisor and scheduled an appointment online. The owner of the company repairman arrived as scheduled. He could not do the job that day, but we arranged for his company to do the job on the next day. The repairman arrived on schedule and did an excellent job. Both the owner and the workman were friendly, courteous and professional.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    I have used HomeAdvisor several times & I am impressed with the quality of people I have found on this site. It catches me off-guard when I submit a request because I get several companies contacting me at the same time, all within a few minutes of the request. I wish there was a way to specify what qualifications are most important to me, then only have 1 contractor contact me every 5-10 minutes until I have found the one I want to work with. It seems pretty 'cut-throat' between contractors, based on who gets to the phone first.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 12, 2017

    Complete roof replacement - great way to get multiple contractors. The phone calls came quickly after making the inquiry. I was able to schedule online appointments as well. If you are looking for multiple bids and business reviews, this is the way to go.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2017

    HomeAdvisor informed me that the original provider (Sprinkler Repair) I called about was not available but quickly provide me a list of 3 other vetted providers. The service adviser was courteous and knowledgeable. The recommended vendors, responded quickly and got the report done the same day! Would use again.

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    Verified purchase

    Reviewed Sept. 12, 2017

    Very easy process and great follow up via texts/phone calls/email. Will use again in the near future when we need additional projects that require contractors. The process of submitting my information or job and then you're provided with recommended professionals for that job was very easy and straightforward.

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    Verified purchase
    Customer Service

    Reviewed Sept. 12, 2017

    One contractor did not respond at all. Another tried to make a one-call close and did not answer my questions. Third was a satisfactory choice. You should know that a large fraction of your contractor-clients are not worthy of your time. Better vetting would eliminate most if not all of the "bad competition," contractors who act inappropriately and, therefore, generally ruin the homeowners' attitude about all contractors.

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    HomeAdvisor (Powered by Angi)
    Response from HomeAdvisor (Powered by Angi)

    Hi Warren, We're sorry to hear this and appreciate your feedback. While customer service isn't something we are able to screen for, we encourage our pros to be as professional as possible. We're happy to hear you found a pro that met your project needs, you are always welcome to submit another request or browse other pros if you would like additional estimates. If you would like to speak with a rep, please call Customer Care at 877-699-4736. -HASupport

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    HomeAdvisor (Powered by Angi) Company Information

    Company Name:
    HomeAdvisor (Powered by Angi)
    Year Founded:
    1999
    Address:
    14023 Denver West Parkway
    City:
    Golden
    State/Province:
    CO
    Postal Code:
    80401
    Country:
    United States
    Website:
    www.homeadvisor.com

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