Home Nation Reviews

My experience with Home Nation was terrible. When the home was delivered, it had molding and paneling that had fallen off the walls. It had siding. It had fallen off the outside of the home. The siding to this day has not been fixed and it's been almost 11 months. There are still some molding that's not fixed. And there's a crack in the ceiling that they didn't fix too. Also, when the home was delivered and we turned the water on, the hoses were not connected properly to the faucets. And the water ran all over the floors.

I spoke to them on the phone six months prior to going there. Once I sat down, the first person that greeted me was Lauren and she was the one that helped me with the first purchase and the second. It went smooth. I told her what price range I was looking at. She informed me the price. I asked her, “What's a better price you can give me?” She told me, “This is the best, and these are the options.” Told me what colors. They gave me the same way when I bought my brand new house. They gave me all the options that were included in the house.

Home Nation was really easy to work with. The one lady I worked with was the best out of everybody I talked to through there. She's on top of it. She follows up. She's still in contact with me. I might be purchasing another home through her. It was a breeze. Home Nation took care of us well. Upon delivery of the home, there were a few damaged items. I just had to reach out and send pictures. They replaced the damaged goods.

At first, I thought Home Nation was great, but now I think they totally suck. The rep was friendly and responded to questions, but on the negative part, he doesn't hold his word. Another thing is we ordered the home to come with a propane furnace. It came with a natural gas furnace, and it went out the first week that it was lit. I've called and emailed Home Nation. They told me to get a heating company out to see what was wrong with the furnace, to pay for it, and they would reimburse me. I've never been reimbursed. Now, they don't answer my phone calls or my messages.