Healthmaster Blender Reviews

I called the company due to a defect in the pitcher. Order form with my product quotes replacement is $49.99 with free A&H. Reps on the phone state $79.99 plus S&H. States form is wrong. I spoke to two reps, no satisfaction. I requested a supervisor or manager and I was told they're too busy to speak with me and it wouldn't do any good. They would tell me same as them. I want the pitcher replaced free of charge and the company to admit their product is defective. Several complaints have been put in due to this issue. It's time Montel Williams apologize for his.product having defects. Either replace defective product or give back money to consumers. Quoting one price on order forms and another through website and customer service line is fraudulent.

Do not buy this blender! My husband bought this for me as a Christmas present. Right away, I noticed oil spraying out of the bottom. I didn't think much of it and put it in the cabinet below and didn't use it again for a few months. Now, when I use it, oil pours from the bottom along with what I'm mixing. I can't use it any more. I called their customer service and what a joke that was. The man I spoke with could barely speak English and was very hard to understand. I explained that I have not used this blender but maybe 10 times and now I couldn't use it at all.

We have used this blender consistently for 2 years, about 3-4 times a week. We are about ready to order our 4th pitcher, as the mechanism leaks after 3 months of use or so. The last pitcher made it a year. They give out and leak all over the place. Great idea, not so great product. It cost $50 plus shipping the last time I ordered. The motor seems to be holding up okay. It does what smaller blenders cannot do, but I could have ordered a better product if I had known ultimately what it was going to cost. It’s still cheaper than a doctor visit I suppose.

Do not buy this blender. I bought the Healthmaster Original with a 6-year warranty. I've owned it for 2 years. I haven't used it much until recently. I have been using it daily for a couple weeks. I have never been pleased with the power of the machine. It doesn't have the strength as shown on TV. It is stronger than my Walmart buy, but not strong enough to make shacks that have frozen fruit without a lot of assistance. Now after a few days, it has started leaking oil as well as my shakes onto the base and bottom of pitcher. The motor is much louder than had been and the base rocks a little while blending. I'm worried that it may have leaked oil into my shakes since I've been feeling very ill after drinking recently. I will be charged $54 for them to ship the fixed or replaced machine back to me, not to mention the cost on my end of shipping the broken blender to them. I don't really want it back, but I deserve a new blender. I have a Vitamix ordered. Do not buy this blender!

I purchased this and didn't use it much right away. When I started using it, after the 60-day money back warranty, the motor started smoking. When I called, I was told that it was likely the bearings and they aren't covered under warranty. So I put it into storage and have only pulled it out a handful of times since then when I really needed a blender. I had company this week that drinks health shakes for breakfast, so we used it about every other day. It was working pretty well and it wasn't smoking so I thought, yeah! Maybe it'll work out after all. Not so much!

I used this product less than 10 times to make smoothies, never put ice in it. It just stopped working. I can't reset it. There is no response from company. It's a total rip off.

I bought the Elite and the 3-year replacement warranty in January of 2012. I have used it daily since then. Today, Feb. 12, 2013, it started making a loud noise and shaking and wobbling all over the counter and before I could get it turned off, black stuff was pouring into the blender and ruined my morning smoothie. I thought it would be a small inconvenience of not having it for a few days since I had purchased the warranty and had all my paper work but when I called, they told me I had to send it back and send a check in the amount of $55 to get a replacement! Do not buy this! Buy a Vitamix!

One year after I purchased this expensive HM, it started to have black liquid pour out of it, not to mention my shakes, from the bottom. It makes a horrible loud grinding sound and now smells like it is burning and pieces of the bottom are falling apart. I can't find my paperwork but know I purchased an extended warranty. There is no phone number on the bottom of the machine, just Shahaar Industries. Can someone help me? Thanks.

I purchased the Health Master after my sister did. However, she began to have problems and told me about multiple part replacements. Soon after, I had the same problems. First, it was the brown liquid from the base. Now, the pitcher leaks. Pay $25 for a new pitcher? Ha! That would be throwing good money after bad. I am going to get a Magic Bullet.

I bought the HM about a year ago, but did not use it consistently. Recently, I started making smoothies every day and disgusting brown liquid started leaking from the bottom of the pitcher. Then yesterday, motor just abruptly died. I'm very dissatisfied and disappointed in the poor quality of this expensive blender.

We have owned a Health Master for about 8 months. We make a smoothie everyday for breakfast and today there was a burning smell from the machine and black particles (looked like melted plastic) coming from underneath the container. Now, it still runs but there is a grinding sound when we use it. We liked it initially, but it never emulsified the frozen strawberries or ice very well (so don't know how it can emulsify cement as in the infomercial). Plus there is no safety mechanism to secure the container to the machine! It's not CSA approved obviously. For certain, we will not fix this product in fear that something else will break and we can't live without it for 30 days while it gets fixed. Shame on Montel! I guess he's laughing all the way to the bank!

I expected a Health Master quality product to last much longer than a week.

I purchased the HealthMaster elite after watching an infomercial that showed Montel making juices for kids. It claimed to be powerful and makes healthier juices by using whole fruits and vegetables instead of discarding much of them into a pulp bin. I wanted to make healthy juices and smoothies. I have only used it once and the juice came out warm even though I followed a recipe and it was not like juice from a juicer - it was very thick like a smoothie. Who wants to make fresh juice or a smoothie and have it come out warm? If I was making soup, I could understand it being warm. The machine cannot be used on the high speeds as it bounces all over the counter- you have to stay with it and hold it still. The base is heavy and the pitcher is a light plastic and does not have the feature of locking into place that even a $10.00 blender has!

The TV program shows how easy things blend. That is so far from the truth. I have to blend things in the Ninja first to get them blended. I even bought a 2nd one for a wedding gift. I'm sure they are going to have the same bad experience. What a rip off. Shame on you, Montel. At least the Ninja blender works well.

I used this junk master for about 1 week and it leaked all over my kitchen. I poured the liquid out to look & see what was wrong. The blades fell out into my sink. That scared me because the container is plastic. Could the blades spin fast enough to bust through this cheap plastic? I think so. Can't we as consumers, get quality products anymore? I mean, this was not a cheap purchase. Come on Health Master, you know you have a problem with your product. Fix it and do right to those who bought from you.

After using the Montel Healthmaster Blender for two weeks (one smoothie each morning), approximately 28 minutes of use the bearing started leaking. Pretty much the same response from the manufacturer as everyone else - dropped calls, put on hold until five o' clock then drop the call. When I did get to talk to them, I was told it was out of warranty. Junk, scam and a rip-off. How has it come to this - a company can deal so unethically with so many people and be allowed to continue to do the same thing over and over and not be held accountable!?

Wow, what a waste! I have only used this blender like 5 times, and it’s broken. Long story short, don't buy it; it’s a waste of money. A magic bullet is cheaper and portable and does the same exact thing! Totally duped out of $200+. So pissed!

I have had my Health master blender for almost a year now and I don't use it everyday, maybe once a week. Now when I make a smoothie, it smells like something is burning and all of this brown stuff is at the bottom of the blender area. My sister and I got ours at the same time and hers died before mine. It's very disappointing especially at this price. I should have bought a Vitamix.

What a piece of garbage. This Montel Williams blender and its guarantee are both a scam. After one month, the pitcher wouldn't work and we tried to order a new one (pitcher is not under warranty). They are on 6 to 8 weeks back order! Buy a Vitamix and get a real blender, not one of these TV scam jobs.

I purchased the Healthmaster on August 6, 2012 and I am so dissatisfied with it. The blender does not work correctly as advertised. I have been sent to collections and was informed that I could not return the product because my thirty days have passed. Nonetheless, the Healthmaster web page states that you have 60 days to return the product. The customer service department was not willing to provide me with a return address or phone number. In fact, I was informed to contact 411 for the phone number. We need to do a class action suit against this product.

I bought my Healthmaster Blender in May 2010. The base has been replaced 4 times (motor stops running) and pitcher replaced 3 times (starts leaking). I called them today because my blender stopped working again (motor is burned out). I have to ship the base to the company and wait for my replacement. I will not have a blender for about 30 days. This product is garbage and I regret purchasing it. Their customer service is rude and condescending. I wonder if Montel Williams is aware of all consumer complaints.

The bearing freezes up because the speed is too much for the bearing on the blender container. Don't buy this blender.

The blender just stopped dead trying to blend peanuts. For repairs, you have to box it, mail it to a PO box in Connecticut with a check for $29.99. Great service eh? A $300 blender for the birds. Never again.

I purchased two of these items and used them only a few times over a few months. It started leaking some brown grease and I could smell the motor. I looked online to see if others had the same problems and there are so many, hundred. Most complain of the same things or the item just breaks down. Trying to return this item is a nightmare. People have had new ones sent to them that still have the same problems. This item is very disappointing and a waste of my money. How can Montel keep endorsing this item and get away with selling an item that has so many problems? Everyone should be refunded that has this product and until they can fix the problem, they should not be allowed to keep selling it. How do I get my money back?

I bought the blender about a year and half ago but only used it occasionally. Since we started using it regularly, it has started to leak an oily substance from the gear in the bottom of the container. I will buy a Vitamix this time.

I bought a Healthmaster, the one that Montel Williams is a spokesperson for, and the pitcher consistently leaks from the bottom. There is no fix that I am aware of.

In Dec. 2011, I purchased a Health Master Blender from a television infomercial with Montel Williams. Since then, I keep getting a recurring charge on my bank card. I have not ordered anything other than the blender but this company continues to charge for a bogus "Value Plus Membership" that I didn't even know was part of the Health Master Blender order. I called my Bank and had tried to have these charges stopped only to find these charge show up again the following month.

I called them once and conveniently they disconnected the call. I called the second time and they left me on hold for hours until 5:00, at which time their offices closed and they simply disconnected our call. The motor will not run or turn the blades. Ironically enough I just paid the last payment. The girl said I would have to pay $29.99 for shipping the old one back and they would look at it and determine if they will send me a new motor.

I am very angry at the present time for I purchased online the Healthmaster Elite from the Montel Williams Healthmaster website. I read the terms of agreement. I was advised that I had a right to a full refund if I was unsatisfied with this product or did not want it, so long as I returned the product for a full refund within 60 days from the date I purchased it.

I purchased a Healthmaster. After 5-6 uses, it started producing black oil and began to leak. I called the representatives and they didn't have an answer. Since it is over two months, they cannot do anything and suggested to pay another $50 for a new jar. It is very shameful for Mr. Williams to be the host for promoting this product. Never buy this product, the customer service sucks!

We couldn't even get to first base on this! We ordered it off their website for their three easy payments of $49.99 and paid for the advanced shipping but we received an email, after they charged our card, saying our order would be under review and once approved they would send it. Hey idiots, we paid, ship the product! When we called, they said they would have to wait to charge the next payment before shipping it. What? The customer care line said their job was to protect the investors and would ship after they got our second payment. I told them to just stick it and cancel our order. If we really want one, we will just wait a month until they show up at Inventory Liquidators or one of those places. These folks just want to tie up your money and after reading all the horrible reviews here, I'm glad we canceled.

I ordered a Healthmaster Elite. It lasted three days and was smoking. I paid $200 plus $45 shipping. Then another $57 to pick it up for brokerage fees. I called for a replacement. A week later, I received a new base, $11 again, damaged in the box, very poorly packaged. I called again to return. They want me to pay to ship it back to the States. I came unglued. I made a deal to have half my purchase reimbursed and I would try to make one blender from two. Poor product, terrible service, advisors on the phone know nothing. I highly recommend you stay far away from this product. What a joke. I've never been so angry with a $300 purchase.

Healthmaster model number YD2O88E - It started leaking from the bottom of the pitcher when in use. No recall as of this time. I will not buy anything with Montel Williams' name on it.

With every use, a petroleum-like substance leaks through the top of the base onto the platform where the blender pitcher attaches. The pitcher also leaks food product, creating a very unsanitary mess. All of our kitchen towels are stained, and this unsafe chemical substance leaks onto the kitchen counter. The motor still runs, but it is now so loud. I can't run it any more without staying in the room.

After 6 months of use, my Montel Health Master blender started spewing a rusty oil-like substance from the base, and the motor made a bad noise when in use. After reading all the same complaints of this product, I cannot believe there has not been a recall. Now, I don't even use it, as I am afraid it will cause harm to me or to my family. Montel should stand up, be a man, and declare (if he hasn't already) that he has removed his endorsement of this inferior product. I am very unhappy, being out the two hundred and eighty dollars I spent. It was a waste.

Montel blender: I did not use at first, then when I did, the on switch was broken.

I bought this expensive Living Well Health Master Classic (model number YD-2088E) appliance in September 2010, but only began using it regularly in January 2012. I am making smoothies, without ice, just fruits and veggies, every morning. It is already leaking. In less than three weeks, it was spewing what looked like a rusty substance from the bottom of the pitcher, and yesterday, out spewed part of my smoothie.

I have purchased 3 of these blenders (2 as gifts and one for myself). All three have had problems. The replacement for one was also bad. I want a refund on the last one purchased as I am not interested in acquiring another blender that will probably also be defective. I have already paid shipping twice, which I thought was just plain wrong. So I am also not interested in paying the shipping on another bad replacement. How do these people get away with this?

My brother-in-law bought one and his went out in 3 months. I bought one last month and mine just stopped working with no overheat, now excess use, not broken attachments, it just quit.

I bought the Health Master YD-2088E model, and within 2 years during which I did not use it regularly until recently for smoothies, a oil/grease started to leak from the base of the pitcher. The motor also, over this time, now seems to struggle with just yogurt/milk/spinach and a few frozen strawberries. I looked online and found similar complaints. I called the customer service number, and was told that the leak of oil was due to a crack in the bearing housing, and that problem had been fixed. They would send me a new unit, pitcher and motor base, if I paid the $34.99 S&H charge.

I got model #40016601 the top of the line. I use the machine not frequently, but enough to break it in. I was very happy with the machine. One day, I made some smoothies and then I was in the progress of making some soup. The pitcher was locked into place. The on button came on but the motor would not run. Now when I called on two different occasions they stated that "I would have to pay for the shipping". I really don't think this is fair. I've done nothing inappropriate as far use and they state,"a 100 year warranty on the motor. Well, that is what is not working. So, why should I have to pay for the shipping on another product. I asked if they have to make the customer pay to get another machine, then they must have a lot of their machines coming back, both times they stated, "no". Well, after reading some blogs, I now know that there are a lot of dissatisfied customers. I'm suppose to be getting a new machine. They stated I would hear from them in 24 hours. As of this writing, nothing.

Purchased this blender in August, loved it. In October it started having an oily discharge from the pitcher when in use. Have read numerous reviews of this happening to others, but there has been no recall of this product.

After using the HealthMaster deluxe to chop up vegetables for a soup, the motor overheated. After going through the reset procedures and numerous tech calls (that annoyed me as being a complete idiot), I was on the second use of this device trying to make smoothies in various fruit flavors. The HealthMaster didn't even engage in delivering its supposed satisfaction for its owners. The technicians on their phone always used a preset method of going through basic troubleshooting on a simple electric kitchen device even though the user was an electronic systems device troubleshooter for Apache Attack helicopters.

I purchased a Health Master Blender with a lifetime warranty on the motor. The unit stopped working so I called the customer service number. I was told that I would receive a mailing label via my email in a day; I am to send back the failed unit, so they can mail me out a new one.

I purchased the Healthmaster Elite thinking it was less expensive than the Vitamix I was also considering. The Healthmaster Elite was 4 payments of $49.99 so all told, it came to over $200.00. It came with a nice cookbook filled with what looked to be wonderful recipes. What it didn't come with was a motor strong enough to process meats like chicken or turkey like the infomercial claimed. I tried to make the Monster Mash that was a meatloaf filled with vegetables - a recipe for children who don't like vegetables, but I used to it to learn how to run the machine. I prepped everything according to the recipe and started to process the chicken.

I have two Healthmasters, one standard model and the other overpriced even more Higher HP model that claims to have more power. So with two different units, I couldn't tell any difference between the so called Extra Power to the standard model. Within a few months, the Deluxe Model, like many other complaints I've seen online, began leaking grease from the motor into the base, then started getting oil/grease into the contents in the pitcher, which also started leaking.The lower cost unit, also proved to be a piece of junk. Also Made in Communist China, and routinely trips the circuit breaker on both the unit itself and the GFCI outlet in the kitchen where it is used. I haven't tried grinding a concrete block like Montel Williams claims on TV, but I can say apples, carrots, and other hard veggies or fruits don't do as well.

I bought the Health Master through a television advertisement on April 2010, then after using, it randomly for the fourth time it did not work. I called customer service to try and resolve the issue and they explain that I was few days late for the warranty that I had purchased. And that they could not refund my money, but they could replace the health master. I waited weeks for the replacement via mail and when I finally received the product, it did not work. I called them again and they wanted to go through the same tutorial to see if it worked and then they just hang up on me.

After 2 months of using the Montel Health Master, it started leaking black oil from the bottom of the unit (so much oil that it dripped). I went online to check the complaints regarding this problem and sure enough it had been reported by a good number of people. When I finally talked to someone in customer service about the problem, I was told that mine was the first complaint in this matter (today's date 08/20/2010). I guess all the other complaints was just in my mind. Go figure.

I purchased the Health Master from a TV commercial. I did not open the blender for 4 months (my mistake). I have used this product twice to make a fresh fruit and yogurt smoothie with no ice. Now, the motor has burned out. I contacted the customer service center on 03/27/10 at 10 am, I explained to their agent what has happened. I was informed because I opened the box and used the product and it was past the 60 day mark, they will not give me a refund or accept the product back.