Healthmaster Blender Reviews

Wallingford, CT

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About Healthmaster Blender

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HealthMaster Blender manufactures blending equipment, designing products for nutrition-focused food preparation. Featuring variable speed controls and high-powered motors, its blenders allow users to process whole foods, create smoothies and prepare hot soups.

Pros
  • User-friendly and easy to assemble
  • Versatile for various recipes
  • Competitive pricing
Cons
  • Some malfunctions reported
  • Poor customer service experience
  • Warranty issues and limitations

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Healthmaster Blender Reviews

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    Page 2 Reviews 10 - 40

    Reviewed Oct. 10, 2019

    My sister brought the Montel Williams HealthMaster Blender for a Christmas gift a couple of years ago. Never used it to now, not working. DEAD. Now reading the reviews I see I'm not the only one that got scammed. Is there a class action suit!

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    Reviewed Sept. 12, 2019

    I had very good success with the blender until now. There were loose wires protruding around the blade. I had deboned some chicken to make a chicken sandwich salad sandwich. I had taken a few bites of the sandwich and noticed some hard pieces. I thought it was bone, but upon close examination, it was broken wire. I hope none of it inadvertently got injected.

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    Reviewed June 25, 2019

    I bought this blender several years ago but just started using for the past year. After reading the reviews of others, I am grateful that I was able to get more than twelve uses out of it, however; it has finally died. I am thankful that I literally saw and heard something explode as I was making a smoothie this morning. Immediately unplugged it and took the blender off to see a burned base along with pieces of broken steel. I would not recommend this blender to anyone. It has always been extremely loud. I have in past usages noticed a brown residue on the bottoms of the blender and thought that it was from me not drying it completely. Today, I see this same brown stuff and I now believe that this thing has been burning on the inside for quite some time. Save your money and buy anything but this!!! I wish I could show pictures of the final moments of today’s experience. A terrible reality. :(

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    Price

    Reviewed March 26, 2019

    Several years ago purchased VERY expensive blender on TV. I NEVER used/stashed it away. Today I was HAPPY to find it. Plugged it in and nothing. Also today, read reviews from MANY DISSATISFIED customers just like me had similar issues. We have been scammed and want a refund! Is there a class action suit regarding this?

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    Price

    Reviewed Nov. 20, 2018

    I purchased my Healthmaster Blender approximately 4 years ago. It was a lot of money. The very first time I used it there was a burning smell. So I reread all of the material thinking that I didn't do something correctly. Not the case, but I learned how to use the reset button. I actually only used this blender maybe a dozen times over the past 4 years. Each and every time I used it the motor smelled like it was burning, and I would shut it off and let it sit for a couple of minutes then hit the reset button, and it would start up again. Although the last time "approximately one month ago" I went to use it and NOTHING. It died. I've attempted a couple more times to no avail. It's dead. I finally purchased a new blender for a third of the cost, and it works great. No burning smell. No resetting it every time I use the machine.

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    Reviewed Nov. 19, 2018

    I purchased my H. M. Blender over 4 yrs. ago... Was able to use it four times. WELL, the last time I used it it worked fine. Then one morning... "No go"! Nothing! I check the connection, was fine, but unit is dead (no lights or response to buttons). Had a 2 yr. Warranty (on the motor), but by the time I calmed down about it (thought it out) the two years lapsed. I paid hundreds of dollars for this and I now see all the complaints - does anyone know how to get this fixed?

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    Reviewed July 18, 2018

    I saved to purchase this blender. It had to be in storage, I never got to use it! I made it, I need it for making my foods: I have digestive problems, can't have solids. I unpacked my blender with great excitement! Only to be greatly disappointed!!! Everytime I use it it leaks through the blade gear. A brown disgusting mess. Where can it be repaired? Or how do I remedy this problem? Please help.

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    Reviewed July 4, 2018

    I purchased my H. M. Blender over 4yrs. ago... Was able to use it four times. The first time used it gave off an electrical burn smell, and soon as I turned the on button it jumped, vibrated, almost dancing on the countertop. WELL, the last time I used it it worked fine (dancing quit after the second use). Then one morning... "No go"! Nothing! I check the connection, was fine, but unit is dead (no lights or response to buttons). Had a 2yr. Warranty (on the motor), but by the time I calmed down about it (thought it out) the two years lapsed. So I never did contact "Finger Hut" (where I purchased it from).

    So, it looks new (still), but isn't even worth its recycle weight. Shame on you Montel? I've always looked closely (examined carefully) at things 'before' I recommend them to 'anyone', otherwise in the future no one will believe you let alone trust your word on 'anything'! And I paid over 200$s for this, so basically I paid 50$s a use (at about 4 seconds each).

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    Reviewed June 27, 2018

    I can't believe I spent hundreds of dollars on Healthmaster blender thinking it would help me with my health. It continuously leaks a brown liquid from motor? All over. How is this healthy? Sometimes the machine doesn't want to turn on. I'm not wealthy. I saved up for this Montel!!!

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    Customer Service

    Reviewed June 20, 2018

    I have had this blender 2 yrs but it was new in box while we rented. 6 mos ago we moved into a new home and I have used this blender no more than 12 times. Today went to turn it on and it is dead, like there is no electricity to it. Changed outlets and same thing. There is no reset button and when I called tech support I could not understand the person talking to me... he wanted to send me some coupons and wanted all this personal info... Forget that I guess it is going in the trash.

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    Reviewed June 15, 2018

    Healthmaster Blender. Leaking brown greasy yuck. Very loud. After reading your reviews, I do not see one positive review so I can see I would be wasting my time and just cause myself a major disappointment to pursue a resolution. Just glad mine was not one of the ones that caught on fire. Class action?

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    Reviewed June 9, 2018

    Purchased about 5 years ago for $250. Hardly used it. Maybe 20 times. Today it went on for 2 seconds then went off and refused to work. My husband called it R2D2 because it was so massive. When it worked, it was good, but seeing the many reviews of its falling apart and that the company does not stand behind it, I feel stupid. Why purchase anything through an infomercial? In every case, the goods have been faulty (make-up machine, face cream, etc.) Now it goes into landfill, which really bothers me. I wish I could melt it away!

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    Reviewed June 9, 2018

    I had this Montel Williams HealthMaster Living Well Blender less than one year, now it's leaking a brown liquid from the top of the motor. Store I bought this from is no longer open. Does anyone know where I could get warranty for this blender.

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    Reviewed April 9, 2018

    I have been using the blender for just over 2 years and have been satisfied. For the past few months there has been strange sounds and a burning smell, and metallic brown dust collecting below the blender. Today when I went to make my daily smoothie there was a deep grinding noise, and the blender smelled metallic after pouring out the drink. I cleaned it thoroughly inside, and then decided to blend some plain water and a few ice cubes to see the result. The water turned brown, and there was metallic dust in the bottom after pouring out the water. At this point I am deeply afraid I have been consuming metallic contaminants, and have no idea how long it's been occurring. I purchased this blender so I could improve my health, and may have been doing just the opposite.

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    Price

    Reviewed Jan. 5, 2018

    When I purchased the Montel Williams Living Well HealthMaster Elite, it had a lifetime warranty. I’ve had to replace this unit once already and it is broken again. Now I’m learning that decided to change the warranty to just a one year warranty which doesn’t seem ethical at this point. They should honor my lifetime warranty since that’s what it had when I purchased it. I suggest another machine which would blend better anyway. This one is OK but are used a ninja while mine was being shipped back-and-forth. Last time it was much better and half the price. Montel... bad business, buddy!!!

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    Reviewed Dec. 24, 2017

    Christmas eve 2017 pulled out my $275.00 HealthMaster Elite by Montel Williams to make some salsa and margaritas for our family gathering. Plugged in my blender and filled it with ingredients and to my embarrassment... nothing at all. I have an electrical tester and did the test for power and there is power to the unit but the digital read out is blank. I had told everyone how awesome this unit was and had to eat crow. Called the company and they are closed. Started reading the reviews and learned the cold hard facts about this expensive piece of junk. Montel Williams said he endorses this product made in China! I want my money back and I will send him back his Health Master Elite and he can throw it in his garbage can for recycling into his next hair brained rip off scheme. I for one will never buy anything from any infomercial ever!!

    I find it hard to believe that a US military man can stand for this type of product and this type of commercial behavior. I work hard for my money and invest in quality products that should last and stand the test of time. I will use my mother's 42 year old blender that is still working just fine. I have read enough reviews to know that mine is not the only Health Master Elite blender by Montel that is proving to be a failed product and yes, I will join in the Class Action Law Suit to try to recover my money. Another example of get rich quick at the expense of the American public. And to think that I put faith in the man who used to wear the uniform of a Marine and serve in the US Armed Forces!!! I have to find my receipt for the purchase to prove I am a "Certified Buyer". Well I have a carcass of a Health Master Elite that I will send you as proof of purchase!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 7, 2017

    I bought the Montel Williams Healthmaster Blender Walmart.com 2 years ago. I've been using it to make smoothies and other drink but, the first time I used it to make soup as they said we could make hot or cold stuff in it. Big mistake, right after that it started leaking and I call the company to see if I could get a replacement pitcher after searching online and could not find one. The representative I spoke with told that they discontinue the lenders. They don't sell blender anymore, I should go check online to see if I can find a pitcher for the blender which I think is not good, if the company cannot help me to find where out there AM I going to find it.

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    Verified purchase
    Customer ServicePriceReliability

    Reviewed Oct. 9, 2017

    I bought this because Montel Williams endorsed this product and paid $309.90. Used it maybe 6 times and it stopped working. I sent back the defective blender with a check for $29.99 which they cashed & it also cost me $45.79 to ship it via USPS. It's been 3 months with no response from anyone. On phone with them now, they have discontinued the product & are offering me a Fusion Juicer & Fusion Booster as a replacement, the cost is $69.99. OMG, how is this fair, I paid $309.90 for a product with a warranty, sent $29.99 to have it fixed and they want to give me a cheaper replacement. Very, very upset.

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    Reviewed Oct. 7, 2017

    Motor works and Blender pitchers is cracked. Montel Williams should pay for the pitcher and motor since we bought with knowing he is backing the product. He should be shame of himself for collecting money for the product.

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    PriceReliability

    Reviewed Sept. 10, 2017

    We bought the Healthmaster Blender and when it worked we're very satisfied. The problem is the blender pitcher cracked without being moved from its original spot on our island and never being bumped or dropped. Next in the middle of blending it quit working, would not be reset and would not light up. It just died. This was a VERY expensive item to just die with so little use. VERY disappointed that Montel would sponsor such a unreliable product for money! DO NOT BUY this product!

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    Price

    Reviewed July 21, 2017

    I purchased 2 Master blenders at the time, sent one for my sister in Africa and I kept one, preciously kept. After using it one day, the next day, it was not working, did all I can, never again. These blenders are very expensive to not last longer. I'm a cancer patient, wish I can have it, not to worry to buy another blender for me daily smoothies.

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    Price

    Reviewed July 7, 2017

    We purchased this item about 3 years ago or less. I went to use it a few months ago, & nothing lit up. Like, no lights, nothing. It won't turn on, nothing at all. We only used it about 8 times in the whole time we have had it. We spent the high price on it, thinking that it would last longer than the cheaper brands. With all I have read about this product, I think there should be a lawsuit against whoever should be responsible. Do not buy...

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    Customer ServiceContract & Terms

    Reviewed June 18, 2017

    It was a great blender! Loved it. But, they did not honor their warranty. When the motor blew out the fourth time, they said they could not honor the deal because they made new model and that my original phone number changed so I was not eligible for any of the benefits for this blender, unless I purchase an entire new one. Not happening! Lifetime guarantee means lifetime guarantee! I have paid $50.00 for replacements many times for shipping in the past. I would not recommend this blender to anyone because the company does not honor their supposed lifetime agreement!!!

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    Reviewed May 5, 2017

    Our family has been using this blender for about 4 years and I was quite happy with it overall. The last week or so I could hear the motor labouring a little and this morning it finally was showing signs of being on its last legs. 4 years of daily use and I wasn't overly surprised. But just before it finally quit for good I put approx 3-4 cups of water in to see if the motor could handle that. I turned the blender on and to my surprise the water turned BROWN.

    Now I'm really concerned how long that may have been going on for. No colour alarm bells were raised as our smoothies were usually dark fruit with cacao added. For cleaning I would wash and rinse it out under tap. There had been a little dark residue on the bottom of the blender, which I figured wasn't ideal but chalked it up to the heavy usage, but it never crossed my mind that it may be coming up into the blender. So angry and disappointed that this machine we were using (and trusting) to improve our health may have been doing the opposite.

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    Reviewed April 13, 2017

    The blender just died on me in the middle of using it, have not used it too much and paid quite a bit several years go. Read the directions to see if there was a switch to restart. It is on bottom but motor overheated and will not run again. I waited several hours to cool down. The lights came on but no motor, very disappointed and cannot get anyone from company to back up the warranty.

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    Verified purchase

    Reviewed April 3, 2017

    I have owned my HealthMaster Pro for over 7 years, and I have never experienced any issues with it. This machine has worked beautifully from the moment I pulled it out of the box and gave it a go! :)

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    Staff

    Reviewed March 19, 2017

    Very poorly made-piece of crappie. Get a Vitamix instead. I purchased this Montel Williams healthmaster blender after watching an infomercial. I was really impressed with what they said/showed it could do. First I must say that it is large and bulky. Within a few uses I noticed a black gunk on the base of the unit. It turns out that there was something loose at the bottom of the jar that causes it to leak. I called the company, of course the jar is not under warranty, and was told it would cost $50.00 to replace. New one arrived. I uses it approximately 4 times and it happened again. This company is a fraud because I refuse to believe that they are not aware of the problems with their product.

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    Verified purchase
    Sales & MarketingPriceStaff

    Reviewed March 17, 2017

    I purchased the HEALTHMASTER ELITEMODEL JLA-8 and used it maybe 4 times... Worked fine. Then a few months later, went to use it... Nothing! Paid the $29.99. Received another motor... Went to use it again... I now have the same issue! Just packed up the second motor! What a rip off! Such a scam! Such an outrageous price... to make Montel rich! Never will I recommend this to anyone! He should be returning his blessings! The Better Business will also be notified! The life of a star! Paid by debit card!

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    Customer ServicePriceStaff

    Reviewed Feb. 1, 2017

    My husband bought me this blender for my birthday. I was so excited to use it to make smoothies, soups and so much more! I had only used it a couple of times when it started leaking out of the canister, I then noticed when I took the canister off the smoothie maker it was full of thick black yuck!! It started making an awfully loud noise and smelt like burning rubber. I feel this very expensive blender should last, especially when it doesn't get used often. I am very disappointed.

    I tried calling customer service to speak to someone about the faulty product. I called 973-287-5189. The gentleman said the product was discontinued and would transfer me to the corporate office. I then waited on hold for 45 minutes. There were frequent messages stating "A live customer service representative will be with you shortly." although nobody ever responded. A message also would ask "If you would like to leave a message for the next available agent, press 1". I finally did after 45 minutes of waiting. Oh and a message also claims they "value our business and will be with you as soon as they can". We will see how it works leaving a message. Very upset customer!!!!

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    Customer Service

    Reviewed Jan. 24, 2017

    Montel Williams HealthMaster Elite - Bought 2 years ago... Hardly used maybe 6-7 times. Unpacked to make salsa and it was dead! It's a blender.. They're not used much in my home. I thought I was investing in one of the best. So wrong! I called Healthmaster, talk with a fellow, stayed on hold for over 30 mins to be told to send $29.99 in postage and they will send me another. Now that's great, but NOW I'm investing another $60.00 for postage there AND BACK! Really Geez! I'll send it, but you should pay to send it back! It's a lifetime warranty!

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    Healthmaster Blender Company Information

    Company Name:
    Healthmaster
    Website:
    www.amazon.com