Harmar Mobility Reviews

I cannot say enough good things about my experience buying a Harmar stairlift for our church. After some research, we selected Harmar because of the positive reviews and features on the unit, notably its compact design. I called Harmar and was directed to a local supplier, Gerould Healthcare in Elmira. When I called them, I was quickly put in touch with installer Mike **. He spent a good deal of time answering my questions and located the right unit for our purpose, a used sl300 available locally.. He and his partner, Russ, brought the unit to the church and installed in about two hours. They were wonderful to work with.

Harmar AL600 Hybrid Power Chair and Scooter Lift has cost me more money to keep up with repairs than what I spent to purchase and install the chair lift. Of the 3 years I have had the lift I have been able to use it 6 months in that time period. As a disabled person that is dependent on the use of a wheelchair for mobility it has had a terrible impact on my daily life. Due to poor equipment design, poor quality control, coupled with substandard building materials the only outcome that could be achieved are disastrous results.

I've had to lift about a year now and I noticed the other day that the welds that hold the deck down are broken. Now there's a 3-year warranty on this lift but I was only one year into the warranty and was told that they were doing this as a courtesy. They're going to put a new deck on it but it doesn't address the welds that broke and they are trying to tell me that I tied my chair too tight to the deck and that's why the welds broke. I have talked to tech support. I have talked to the installer which he doesn't care if it gets fixed or not.

Harmar Mobility installed a chairlift at my address in Flintstone, GA. The entire experience has been a disappointing nightmare. From sales to customer service, Mr. ** and Mr. Jeremy ** have been disgustingly dishonest and they avoid customer complaints and phone calls. Their answer to a problem is greed for more money. They charged my handicapped sister 9,000.00 for a chairlift that Chattanooga Mobility could have installed for 3,000.00. The chairlift has malfunctioned since installation five months ago. Their solution to my sister's problem is to try and charge her another 3,000.0 for a different chair making her total cost an outrageous 12,000.00. Avoid these people and buy from Chattanooga Mobility as they care nothing for their customer.

Highly Unethical service department | Selling defective and dangerous items to the disable people. The new unit of SL600 (Stair lift) Serial # ASPIN211101-00167 was installed on 2 years back. All of a sudden with no reason there were a huge explosive like impact which happened due to breaking of one of the gear component in the stair lift.

Harmar lift was installed outside by the VA for my 100% disabled Veteran father. It was constantly getting repaired-stuck myself twice, having to climb and drop with the lift 2’ off the ground (7’ from the edge to the ground) then climb UP 2’ to the deck (dropping another 4’). With a bone on bone hip and missing a disc between vertebrae, it was dangerous and debilitating. Recently, an elderly gentleman who had 2 knee replacements and had suffered several heart surgeries, had to be assisted with a ladder to climb out of the stalled elevator to the deck! This equipment is TRASH and should NOT be trusted to be safe for anyone, let alone vulnerable disabled persons. Perhaps it was the company who installed it, Helping Wheels, NC, but it is a very dangerous situation for anyone to be trapped inside.

I love Harmar and it has saved me a lot of steps. It's the nicest thing I could have ever gotten. I have an upstairs and a downstairs, the basement and the backyard, and I was running up and down the steps constantly. I have trouble with my knee and walking and this is wonderful. It's A-plus. We had trouble at first with the people that put it in. The guys didn't know how, but the big boss came and he took care of it. I have told all my neighbors to check it out. They know where to get it from.

The stairlift doesn't seem as sturdy to me as I thought it was going to be. It seems like there are a lot of movements in it. Once I purchased it at the beginning, they were pretty quick to get it here and install it. The installer was very good. However, the unit ended up failing after a few months of being installed. They had to come back out and replace the whole chassis. When it had to be replaced, they said they had to keep waiting for parts so it wasn't a quick fix. It was probably 10 days. Luckily, they got here before someone got stuck up there. I was having problems when there was somebody that had gotten up there and they were kind of stuck up there because they couldn't get down the stairs and the machine was malfunctioning.

We needed a stairlift because my husband couldn't go up the stairs anymore. It was too much. He would lose his balance and didn't have enough energy to go upstairs. We deal with Bellin Home Medical all the time and we went there. The reps came in and my husband showed them where he wanted it. They measured and when they brought the chair and put it in, it didn’t take very long. They were here two and a half hours. The starlift is a must for people like my husband. He’s in a nursing home now but there would have been no way he would have been able to go upstairs. We had a few problems with the stairlift but we realized that it wasn't plugged in. Sometimes it pulls out and so, we have to be careful. But otherwise, it's fine. We've been satisfied with Harmar.

They came over, did the measurements and it went fast. They took care of it. They were very good about coming and taking care of me whenever something goes wrong. The stairlift is fine. But I'm noticing sometimes there's a clicking sound as it's going up. If it continues, I'll have them come over and check it.