Harmar Mobility Reviews

I cannot say enough good things about my experience buying a Harmar stairlift for our church. After some research, we selected Harmar because of the positive reviews and features on the unit, notably its compact design. I called Harmar and was directed to a local supplier, Gerould Healthcare in Elmira. When I called them, I was quickly put in touch with installer Mike **. He spent a good deal of time answering my questions and located the right unit for our purpose, a used sl300 available locally.. He and his partner, Russ, brought the unit to the church and installed in about two hours. They were wonderful to work with.

Harmar AL600 Hybrid Power Chair and Scooter Lift has cost me more money to keep up with repairs than what I spent to purchase and install the chair lift. Of the 3 years I have had the lift I have been able to use it 6 months in that time period. As a disabled person that is dependent on the use of a wheelchair for mobility it has had a terrible impact on my daily life. Due to poor equipment design, poor quality control, coupled with substandard building materials the only outcome that could be achieved are disastrous results.

I've had to lift about a year now and I noticed the other day that the welds that hold the deck down are broken. Now there's a 3-year warranty on this lift but I was only one year into the warranty and was told that they were doing this as a courtesy. They're going to put a new deck on it but it doesn't address the welds that broke and they are trying to tell me that I tied my chair too tight to the deck and that's why the welds broke. I have talked to tech support. I have talked to the installer which he doesn't care if it gets fixed or not.

Harmar Mobility installed a chairlift at my address in Flintstone, GA. The entire experience has been a disappointing nightmare. From sales to customer service, Mr. ** and Mr. Jeremy ** have been disgustingly dishonest and they avoid customer complaints and phone calls. Their answer to a problem is greed for more money. They charged my handicapped sister 9,000.00 for a chairlift that Chattanooga Mobility could have installed for 3,000.00. The chairlift has malfunctioned since installation five months ago. Their solution to my sister's problem is to try and charge her another 3,000.0 for a different chair making her total cost an outrageous 12,000.00. Avoid these people and buy from Chattanooga Mobility as they care nothing for their customer.

Highly Unethical service department | Selling defective and dangerous items to the disable people. The new unit of SL600 (Stair lift) Serial # ASPIN211101-00167 was installed on 2 years back. All of a sudden with no reason there were a huge explosive like impact which happened due to breaking of one of the gear component in the stair lift.

Harmar lift was installed outside by the VA for my 100% disabled Veteran father. It was constantly getting repaired-stuck myself twice, having to climb and drop with the lift 2’ off the ground (7’ from the edge to the ground) then climb UP 2’ to the deck (dropping another 4’). With a bone on bone hip and missing a disc between vertebrae, it was dangerous and debilitating. Recently, an elderly gentleman who had 2 knee replacements and had suffered several heart surgeries, had to be assisted with a ladder to climb out of the stalled elevator to the deck! This equipment is TRASH and should NOT be trusted to be safe for anyone, let alone vulnerable disabled persons. Perhaps it was the company who installed it, Helping Wheels, NC, but it is a very dangerous situation for anyone to be trapped inside.

I love Harmar and it has saved me a lot of steps. It's the nicest thing I could have ever gotten. I have an upstairs and a downstairs, the basement and the backyard, and I was running up and down the steps constantly. I have trouble with my knee and walking and this is wonderful. It's A-plus. We had trouble at first with the people that put it in. The guys didn't know how, but the big boss came and he took care of it. I have told all my neighbors to check it out. They know where to get it from.

The stairlift doesn't seem as sturdy to me as I thought it was going to be. It seems like there are a lot of movements in it. Once I purchased it at the beginning, they were pretty quick to get it here and install it. The installer was very good. However, the unit ended up failing after a few months of being installed. They had to come back out and replace the whole chassis. When it had to be replaced, they said they had to keep waiting for parts so it wasn't a quick fix. It was probably 10 days. Luckily, they got here before someone got stuck up there. I was having problems when there was somebody that had gotten up there and they were kind of stuck up there because they couldn't get down the stairs and the machine was malfunctioning.

We needed a stairlift because my husband couldn't go up the stairs anymore. It was too much. He would lose his balance and didn't have enough energy to go upstairs. We deal with Bellin Home Medical all the time and we went there. The reps came in and my husband showed them where he wanted it. They measured and when they brought the chair and put it in, it didn’t take very long. They were here two and a half hours. The starlift is a must for people like my husband. He’s in a nursing home now but there would have been no way he would have been able to go upstairs. We had a few problems with the stairlift but we realized that it wasn't plugged in. Sometimes it pulls out and so, we have to be careful. But otherwise, it's fine. We've been satisfied with Harmar.

They came over, did the measurements and it went fast. They took care of it. They were very good about coming and taking care of me whenever something goes wrong. The stairlift is fine. But I'm noticing sometimes there's a clicking sound as it's going up. If it continues, I'll have them come over and check it.

I installed the stairlift myself, and it wasn't that difficult. But I did have a couple of issues and I couldn't get it resolved through AmeriGlide. I had a broken piece during the shipping. I inspected all the stuff and it was noted right away. I made my report to the shipping people. Then I contacted AmeriGlide, took a picture of the damage, and spoke with someone there. They said, “No problem.” They would get a new piece coming out and I would just put it on myself. This went on for months. I had to call back several times, but still no results.

I checked with three other vendors and the contact person with Harmar was very knowledgeable. The training seemed to be very good and professional, and that affected my decision. Also, the price was right. I got a straight model and I'm very pleased with the quality. The service was good. If there was a question with my contact person, it was very prompt and professional. So I was pleased, so far.

They were excellent. There was some remediation and they were very prompt about taking care of it. So I was very happy.

We’re an association office for the churches in the area and one of our pastors knew Harmar Mobility and he recommended them. The reason we got a Harmar is we have a person on our executive board in a wheelchair. But we haven't been meeting in person for a year, so they haven't had to use it. We just use it to carry boxes up and down. The quality of the machine seems really great.

I've had the Harmar Mobility since March. The sales rep was right on time and the installation was nice. The operation of it is nice but we are experiencing some shaking in it. Also as we go up the steps, there's a knock-knock and I can hear it all. When I go up the stairs, my wife said she can hear me. She knows when I'm on it. But I like that it has a remote. When I'm up and my wife wants to come down, we use it back and forth with the two remotes. It also fits nicely and I'm satisfied.

I was specifically looking for stairlifts that were industrial-rated, and Harmar met the specs. Harmar's reps were fine to work with. We contracted with a local contractor that they recommended, and the work was done satisfactorily and in the timeframe we agreed to. We have a split staircase. There's a landing in the middle. In a perfect world, I would have loved to have had a lift that allowed a seamless, uninterrupted rise from the bottom to the top. As it is, we needed to put in two lifts, one up to the landing, and then the other from the landing up to the top or vice versa. Other than that, I'm very happy with the features they offer.

I had already investigated what the options were and the different companies. I found the one here in Richmond area that had that product and everything worked out very nicely. It was all by telephone. The installer was amazing. He is the epitome of the way things ought to be done. He did everything in four hours. We have the Harmar stairlifts for both floors. Everything seems to be perfect. We're pleased with the way it works and it's very helpful for my wife. It has changed her life.

Everything went fine during the sales visit. We talked to the rep, we put the stairlift in, and it's working good. The only issue we have with it is the cord behind the seat rubs on the seat and my wife said that there was a mark on the cord.

I looked online to check out what stair brands there were. There were two that I thought were interesting and so I called on Sunday, and the one didn't answer and said their business would be open Monday. So I called Harmar and it was pretty neat that the guy answered on a Sunday. He was so nice on the phone. He came out and looked at what our needs were and he said the stairlift would go really well. He said that the home office was in Kansas City, so everything was close. He could do the installation by Wednesday. So they came in, put it in, and they were out of here. There was no mess. So we were extremely pleased. The stairlift that we had before was an old iron horse. The Harmar stairlift is lighter weight but certainly strong enough to hold a person. I liked the fact that it can be called downstairs. The quality is quite good. It is noisy. But in all of life's things, it's not something that's annoying. All in all, we're very happy with it.

Our Harmar stairlift fits the stairwell upright. You can't walk around it, but that's okay. It fits me just fine. I like all of it. It has worked every time I needed it to. I don't have to worry about going up and down the stairs. If I need to go downstairs, I just ride it down, get off and go from there. It has been a good experience.

My husband is having issues with his legs and the stairlift has been a godsend. It works well. The local company that installed it for us recommended it. I've heard all good things about them. I researched it online, and when we went there to choose which one we wanted, they were extremely helpful. The service was excellent.

During the sales visit, they explained everything we needed. We had another person come in and we talked to them, and we liked the price better with the other one. Harmar said they would get it done sooner and it worked out for us. The installer was very nice. He went through everything. My grandfather liked to be involved and so he was patient with my grandfather, just explaining everything. The quality of the stairlift was good. It changed a lot of things around here. It helped in my grandfather's mobility to get back upstairs so he could sleep in his own bed. He didn't have to walk the stairs anymore. We were happy with everything.

The rep seemed very honest. That's what we want. And then, the installation was very good. The fella that put in the steps didn't do a very good job. But other than that, the stairlift is very good. My husband feels very safe. It has made it much easier for him. And it's for people who stay up there. They use it to take their luggage up and down. We're very satisfied with Harmar.

The installation team was very good. We have two stairlifts and we had a problem with the second one. The guy was very good coming out and helping me with it. It's obtrusive-looking, but it serves its purpose and it makes it a lot easier for my husband to get up and down. It's nice that it folds up and we have the one that comes all the way down at the bottom of the stairs, and then you can push it back up and the rail folds back up. That's nice because it keeps it out of the way. If you need it, Harmar is something that is well worth looking into.

I was having some problems with the Harmar product. It was like cracking and popping, and some of the bolts were coming out of the wood. They fixed it and it’s starting to do it again. The installation was fine. Then, about three months ago, it started making noise with the extender on the bottom. Other than those, I like that I can get up and down the steps. The quality seems good as long as it doesn't break down.

My daughter told me about a fellow who could install the stair lift, and he had experience doing the stair lift. I did some research on the internet. And I called him, and I wtore down several ones I was interested in. And he said that Harmar is the best one he works on. He likes it better than any of the others that he services. He also said he rarely has to service them because they hold up so well.

My kids pitched in and bought me a Harmar stairlift because I got a bad knee. Installation went good. The people put it up and they didn't leave a mess. They didn’t take too long and they were professional and nice as well. Also, the quality is good. We should have done that a long time ago. There are 14 steps and I cannot even walk.

The installation of our Harmar chair lift took a couple hours. We had problems with the charger. It broke down three times too. A couple of times, we weren't able to use it a few days because it was always over weekend. Other than that, it's working right now. We like that we can go up and down the stairs.

I bought an expensive chairlift from Harmar and had very good service from them. The conversation with their salesperson went smoothly, clearly, and quickly. That was paramount to me at the time. I was told that the whole set-up is guaranteed for life which was impressive. We're pretty old and maybe that's not such an abstract guarantee. They also said to call them any time. If anything quits working, they would fix it. At a time when we needed that kind of confirmation, that sounded good to us.

My legs were in bad shape and I was afraid to fall going down the steps. My son got a glide for me and it's fitting well in our stairwell. But about three-quarters of the way up, you’re hitting a little bump. It's probably where it's connected as it's two parts. I use it all the time and it's good quality. It gets me up and down the stairs easily and freely. It gives me freedom of mind here that I'm not gonna fall. That's the big thing for me. I don't have to do a lot of work to do it. It's easy to operate and I like it. My wife doesn't use it very often but there's plenty of room for her to walk up and down the stairs.

Harmar was the only one that had a big enough chair for my size. I called the guy and they came over fairly quick and gave me an estimate. He told me I'd have it within two weeks. I didn't believe it but he did and it was here. Everything he said he was gonna do, he did, on time, which I was surprised about. The installation was done in a couple hours. I got bad legs and COPD so the stairlift is a big help for me. I'm very happy with it.

Harmar was close by. They were handy and could do it before very long. I also talked to somebody else that had used them and they were happy so I went with them too. The rep was fine. He explained things and verified some things that we wanted to find out about. Then they came and installed it and it didn’t take too long. The stairlift makes it a lot easier going up and down from the step. It's also great for carrying things up and down the steps.

The rep was outstanding. He was very knowledgeable and very thorough in his explanation. They gave us a lot of options so I like that. It wasn't just trying to sell a product. The product itself seems to be a very good quality. We have not had any issues with it and it's not in the way. I've had another stairlift and I like this one from Harmar better. It's quieter. It seems to be a better product.

They came, they put covers on their feet and they took the measurements. They were polite, considerate, and very pleasant. They did their job and left. It was great. My wife had a stroke, so we got a stairlift. We're satisfied with it. It seems to be good quality and it seems to be working fine.

The Harmar sales reps were good. The installation team was fine as well. They were professional and nice. The biggest downside is the cost. I feel it's somewhat overpriced, and I can't wrap my mind around why it is so expensive. Without the stairlift though, we wouldn't be able to use the lower level of the house at all, so it helped. It's to get my mom up and down the stairs and it's working well. However, we have a straight stairwell, so when my mom gets to the top of the stairs, she has to turn the chair to get out. For memory reasons, she has trouble remembering that and has tended to get out without it being turned. That makes it an unsafe dismount, but that was the only way that it could be done on that particular stairwell.

My mom is 87 years old and we got a Harmar because I like the no maintenance on the chain thing. The sales visit was very positive and the installers were quick. We have had to have them out a couple of times, though. When we swiveled the chair around, there were a couple of times when the light would stay amber and not go to green. They had to replace the sensor the second time within a few months, and it's fine now. I like stairlift being there because I can use it to set my laundry on and go up and down. I don’t have to carry it up and down the steps.

The sales rep did a wonderful job and the installers were wonderful. We got an indoor stairlift and the quality seems to be okay right now. It has helped my wife considerably. She's had back surgery and she's having difficulty walking.

I've fallen on my stairs in the past. After the second knee replacement, I said that I can't keep doing this. I don't want to sell my house. My brother told me he has a Harmar and it was great. I went to the VA and I talked to my primary care and they set me up with occupational therapy and they determined that I needed a stairlift. The VA put the Harmar in and paid for it. Since I've had it, I've been able to easily get up and down my stairs. I'm able to still fold my laundry, put it in a laundry basket, and get it up those stairs. I can also get in my stairlift and I can run a lightweight vacuum cleaner and vacuum my floors. It has made life better and saved me from worrying about falling. Also, nobody else builds one that has a maximum of 350 pounds. Harmar has it and it's an excellent chair.

The installer was very professional. At the beginning, they told me that they can refinance. But when we were ready to sign the contract, they changed their mind. They said no. So that was very rude and very unprofessional. That was lying to the customer. We did all the arrangement to do it and then on the last minute, we had to run and try to find the money, because I really need it.

We originally got the stairlift for my mother who didn't have the stamina to climb the stairs anymore. When she was living with us, it worked fine. Then there were a number of years where we didn't use it for anything other than to bring laundry up and down the stairs. Now, my wife and I both have back issues and I got bad knees. When I'm hurting, it's a relief to have it. I'm happy with it.