Harmar Mobility Reviews

The purchase process was good and the installation was good too except it's out too far from the wall. The reason it's out too far from the wall is there's a doorway and I had to cut some of the doorway. If they’d told me that before they put it in, I would have had that all done. It was a little tight when it turned around to take stuff up and down and we had a little trouble at first. I called up and they were right out here to fix it. Harmar has been very good. If I had a lot of money, I'd buy every old person a stairlift ‘cause they're so nice. I use it more than five times a day. I have to go to the bathroom about three times at night because I don’t have a bathroom downstairs. My wife uses it quite a bit too.

Harmar's reps were knowledgeable. We purchased a stairlift to make it easier for my wife to go downstairs. We're very pleased with what we got. It has given my wife access to the basement.

The representatives that came out were very good and I didn't have any questions after they left. We got a straight stairlift and it fits tightly against the wall. Since we have one that can fold up, we're still able to access the basement pretty easily. We had a really good installer. He was very careful about everything. He was also thoughtful about how to set it up with the outlet because we have an odd place for the outlet. He did his best to get it set for us so that we had a place to plug it in. He took a good amount of time and even went over the second time because one of the adults in the house wasn't present the first time we talked about it. He went through it very patiently once again. My father's pretty overweight and it's held up well for him. We used it daily for my mom in the first several weeks after we had it so we've not had any issues.

The Harmar stairlift is very handy. My older brother needs it to descend five-step stairs from the first floor to the side door, and then from there, to a wheelchair to the vehicle. He can get in the vehicle when he comes back. At the side door, we need the ramps to descend or ascend the wheelchair, and we have hand railings to help position him in the stairlift. There are two different devices. One is at the bottom of the device and one is at the top of the device, and it takes down so slowly and safely. It also has a footrest and it works very well. The man who sold it to me was a very nice man.

I'm on oxygen 7/24 and I'm in a wheelchair. We have a house with a walkout basement and we've all torn apart the upstairs. When we moved into the house, I could go up and down the stairs but it was kind of a slow process. We were all torn up out front. The only way to get in and out was downstairs. It was awful and I spent most of that summer downstairs. I slept there because I have a really comfortable recliner down there. I can't lay on the bed. It hurts my back because I have an old back injury. I'm 73. I had a bout with sepsis about a year and a half ago and was put in the hospital for several days.

I’m of 80 years old and going up and down the stairs and the basement was a treacherous situation. I needed something to make sure I didn't fall on my ass down and hurt myself. So the stairlift answered the question. It does a good job and I enjoy it. The sales rep did a good job. He was nice and polite. She showed me what was gonna happen. The price was a little steep, but I bought it anyway. It was a little tight getting on the stairlift. I could draw my knees in. But that's not the stairlift’s fault. It’s my stair’s fault. The stairlift gets me to the bottom of the steps and back up the top of the steps. I couldn’t go up and down those stairs now without it. I’ve had back surgery two months ago, and there was no way in the world I could go down the basement without that stairlift.

The chairlift is a little bumpy. I thought it would be smoother. I love the concept but it's a little jerky where the stanchions hold it to the stairs. I don't like that. Also, I don't like the fact that I had to have a transformer replaced when it was only two months old. But they came right away to replace it. They responded right away when there was a problem, and that was good. But the man who came out to repair it was brand new. He had never done these before. He was a certified electrician, so maybe he's qualified to do electrical work like he did, but he was not one who was specifically trained to do work on this particular type of equipment. He was very upfront and said that he just started with the company a couple months ago, so he didn't know that much about it. But I did appreciate that nice man.

I was having some trouble getting up the stairs and so I needed a stairlift. The people and the company were fine. I just don't like the chairlift. It’s too far away from the wall and it’s not comfortable sitting in it.

The installer of my Harmar stairlift was very professional and very knowledgeable. He did a good job. I was very happy with him. I'm enjoying using my chair. It was a straight model. It fits well our stairwell. It didn't impede things too much. I was happy with the way it turned out. So far, so good. I would recommend them.

Being an elderly person with arthritis, particularly my knees and hips, I find it necessary at times to give me a little aid getting up and down the steps. The stairlift from Harmar fits the space that we needed better. The sales part was fine and the installation was done by someone that we knew. Everything so far has been working well.

My mother had a fall and was no longer capable of doing the steps on her own. We got a stairlift from Harmar Mobility. We did everything through the internet and email and that type of communication. The installers were very professional. I would call them again. Everything went well. The stairlift has been a lifesaver. Now, my mom is able to get up and down without assistance to the kitchen and the bathroom and her bedroom when no one's home.

I have problems with my legs and I should have had a stairlift years ago, but couldn't do it then. My husband was living then and he would help me up and down the steps. But then he died in April and I had no one to help me, so I had to go on and get one. I have it now and I love it. My former boss' daughter handles all the business for her mother, and she's the one that told me about Harmar Mobility. I called them and I am very pleased with them.

We have two little flights of stairs. One was from the upper part of the house to the lower part and then another one from the lower part of the house down to the garage. Coming up the stairs doesn't bother my husband, but he was afraid that he was gonna fall when going down, so we decided to get a stairlift. My husband contacted someone and they came out and talked to us. The electrician then came and he was very good at what he did. He did it quickly and left. There was no mess at all. You couldn't even tell he had been here. It was perfect. My husband uses the Harmar stairlift and it's working fine for him. He is very happy and it's changed his thinking about life, so it's wonderful. Thank you.

I would definitely recommend the person I worked with ‘cause we know the people you work with matter. He is honest, professional and efficient. He had a solid work ethic in terms of installing things and being willing to accommodate individual needs. Apart from installing the chairlift, he was also the one who initially talked to me with the estimate. He seemed very straightforward and he was able to fully answer all of the questions. It never felt like somebody was trying to hide information or not be upfront about what we could expect or what we'd be getting if we chose to have a chairlift installed. I did my research, so I really peppered him with questions. He was very competent, and it didn't feel like we were overpaying for what we were getting.

The salesman showed me what they had. They had three different kinds and we wanted the one that didn't leave the railing out in the middle of the entrance. It's a retractable railing and we were told that they felt that was the best. It was at a fair price too. They told me that the retractable railing was $1,000 more and I don't think they charged me quite $1,000. But I felt it was worth it to get it that way so somebody didn't trip over it when it’s sticking out into the entrance hall. The person that demonstrated it to me it was the one that put it in. He did his job and when he got done, he showed me how to use it.

I was having a lot of trouble with my stairs. I have an Achilles tendon problem on the left side and knee problem on the right side. I had to do something and Harmar was close by. They have a local office about 45 minutes from where I live. That was the main reason I went with them because then I knew if I had a problem, there was someone I could call. They were very courteous, very neat and did a good job. Everything was great and I am very pleased with the product. I don't have to dread going up and down the stairs.

I liked Harmar's price better. I went with them and so far, everything is going very well. Their representative here in the west side of Columbus is very efficient, very polite and helpful. The man who installed it was great. He was also very efficient. Both of them were done very quickly but very thoroughly. It was very clean and everything looks really solid.

The reason why my husband needs a stairlift is because he has a bad heart. We did move to a new house so in order to have him enjoy the lower level of our home which is where we put his office in, he needed a means to get to it. We thought that maybe we could put in a pneumatic elevator into our home. Unfortunately, we don't have the space for that. They shared that we would have needed to have thought about that while the home was under construction so that they could rough-in all of that for an elevator.

My wife has mobility problems, and she couldn't get to the basement. I got a Harmar by a referral from a friend. I am 66 years old and my boy scout leader is 91 and I do a lot with his son. I was talking to him when he said his dad's got one of those stairlifts. We went over to my friend's house and took a look at it. I told my wife it was what we needed and she agreed that it would work for us. Harmar Mobility is the company that manufactures the stairlift while Highland is the one that's selling their product. The people out of Highland that we dealt with were very proper. Everything was smooth. I called them, they came out, we interviewed, and we set it up. They put the stairlift unit in inside the house, and it goes straight to the basement. Everything was great and

I called our local SAIL company, which is Southern Adirondack Independent Living. They gave me a couple of different names of local people who would install a chairlift because my grandmother was coming to live with me. I went through and took the local person, and they recommended this particular brand for what I needed in the space I had. The sales agent was very polite and courteous. He answered all my questions and he was very good. The installer then called up and said installing the chairlift would take him an hour or so. He came in with a partner and in it went. We had a nice, straight even run from the front door. It worked perfectly and he left.

My wife had a fracture and when I chose a company that was going to install a stairlift, Harmar was what they sold. The installation went great and the straight stairlift fits all right into the stairwell.

My father moved in with us and he needed a stairlift. I went to the store and tried a Harmar. I rode it up and down, and I liked the depth of the chair. It didn't feel like the seat of the chair was too short. It was the longest from back to knees, so I chose it. The sales representative came out too, and she was awesome. They then had a straight stairlift attached to our stairs and the quality is good. When you're going up though, it always jerks a little because of the connection of one piece on the stair. I could do without that, but I was told that every one of them does that. My favorite is that it also helps get laundry (or anything heavy that I don't want to carry) up and down the stairs. I just set on and send it on up.

I'm very familiar with chairlifts and I can recommend Harmar to anyone. We would recommend Steve to anyone as well. He was wonderful. He worked diligently when he installed our chairlift and when he left, it was spotless. He was also very informative and courteous and we were very pleased with him. My husband has a hard time getting around and he needed some assistance going up and down the stairs. Our chairlift goes up the front steps and so far, we've been very pleased. The features are all wonderful, and we're getting a second one for going down in the downstairs basement too.

My wife needed a stairlift to get upstairs. I had two companies come out, and I didn't like the sales pitch from one of them. Harmar, the second company, was a recommendation from the company that put the stairlift in, and they were excellent when they came out. Our installation experience for the straight stairlift was excellent as well. The stairlift is great. The compactness is as good as you could possibly get. It folds up away from the wall nicely, and it does its job very efficiently.