Hamilton Plumbing, Heating, A/C & Rooter Reviews

I put out on Angi's List that I was looking for a local plumber. Hamilton Plumbing was the first person to call. It was early in the morning. And I was just gonna leave a message, but someone answered and started talking. She asked me where I live, and I told her. She said, “I have a guy that's not too far from where you are. And he's finishing up a job soon. He could probably be there and be to you in about 30 minutes.” I asked her about the cost, and she told me. She asked, “Do you want me to send him?” I said, “Yes, send him.” Sure enough, the guy called me, and he said he was here. I went and opened the door, and he came in.

Our heat pump was kicking on, and then immediately shut down. Hamilton sent out a guy and he was awesome. He worked late into the night and got it to where it was running. We live out in the country, so he had a little scare with a snake, but that didn't scare him off. He said he had to jump a certain circuit in the unit itself to get it to run and stay on. The very next day, we had a Hamilton sales guy come out, and we settled on a unit. Then the day after that, their guys came out and in one day, replaced the outside heat pump, the piping, and the inside furnace. Everything has been working really good. They were friendly, timely, and very knowledgeable. The price is high, but the quality of service was really, really good.

We had a little backup to the kitchen from the main drain. Hamilton sent a technician out. He was very professional. He had to call me because, somehow, my Google Map is saying that I live somewhere else. So, I had to guide him in here. I don't know why it did that, but it took him to my old house. I also got someone from Hamilton coming out today to have my air conditioner furnished because I haven't done it yet for the summer. I would use Hamilton. I would recommend them. I've had a good time with them. I've had a lot of work done. They've put my furnace and air conditioner in, and my electrical box because I had lightning strike my house and took it out six years ago. They did all that work.

There was something that Evergy technically did and they were like, "Hey, you have to fix it yourself.” We called Hamilton and had them fix it. They also did our air conditioner, our heater, and then our sump pump. The one wire that got us involved with Hamilton was over a year ago. Then the air conditioner and heater were replaced earlier this year.

It was determined that we needed a new air conditioner, and I had found that out before, but I wanted a second opinion to see if we could repair it instead of replacing it. So, I had a guy come out from Hamilton. Long story short, because of the type of Freon we had, he said, “You can't fix it.” So, he was supposed to get somebody. He even had somebody on the phone talking about getting somebody over to get me a bid for a new AC, and they never did. So, we ended up getting a different company to buy a new AC from. The Hamilton guy who came out was very nice and thorough. He seemed very knowledgeable. But somebody dropped the ball. I could have called them, but they're the ones that need to follow up on getting business. So, it was a disappointment.

We had been considering replacing our heating and air conditioning, and the Hamilton flyer came in the mail just at the right time. We had them come in and replace our air conditioner/heater unit. From the time they got here to the time they left, it took about 11 hours. So far, so good. We haven't done the heating part yet because it's not cold out. But the air conditioning has been staying right about 78 degrees, and haven't had a problem with it so far. Hamilton was very good to us. They were very good about explaining everything. The work took them a long time, but they have a lot to do. They had to go into a crawlspace under the house, and they had to get the old one out.

I had a sewer clog from roots, which is something I deal with every year, and I contacted Hamilton. They couldn't get to it and said it was probably collapsed and would need to be dug up. I wanted the whole line re-lined anyway, but the rep wasn’t sure. He said that even if they put the camera in and get it fixed, they have to out the camera back in there and see. He showed me the price list and I said okay. They started digging it up and it ended up costing about $10,000 more than what it was going to be originally, which I wasn't super happy about. Then, one of the workers was arguing and complaining and cussing about the original guy.

Hamilton had the longest service record. They’ve been in business longer. Recently, we came home from church and the house was hot. The air conditioner was not working. I called Hamilton that day. They replaced a part. The ac now runs perfectly. Go for it.

Hamilton came out here and did the job that I paid them to do. They fixed it right on the spot. This happened about a week ago, and they didn't have to come back out. No complaints. The only thing is that they could treat senior citizens with a little better discount.

Over the past 20 years, I've used Hamilton a lot. They've been very good for me. I had my garbage disposal replaced here a while back, and it was very expensive. It was like $500 to install garbage disposal, but they did a good job, and then later on, they sent me a $75 discount card on anything I wanna use it for. I was thinking about using it on my air conditioner. The guy that was here seemed to be a regular guy. I talked to him a little bit. His work quality was excellent. I would recommend Hamilton to a friend.

I've always used Hamilton. For 25 years, I've had many issues. I had slow water in my kitchen sink. So, I called them like I always do. The service guy who came was right on time and was very pleasant. He took off this bow and took some calcium deposits out. It's been fine since then. Overall, I have never had anything but very good experience with Hamilton. They have done so much work for me. They've done work on my furnace, my air conditioner, my hot water tank, toilets and everything. I would highly recommend them. They don't try to do extra work. They are very honest about what's wrong and they fix it.

Hamilton was available to fix my problem on a Sunday afternoon. My sink drain was clogged in the kitchen and it was farther than I could reach with my snake. The plumber that came out was great. He had some incorrect information given to him by whoever took the call but it didn't bother him. He was in and out of there in probably 30 minutes, and everything has been perfect since.

Hamilton came out for the air conditioning. They were able to take care of my concern in a timely manner. I have referred them already. While I never give anybody 5-stars because everybody can improve, I'd give Hamilton 4 stars.

Hamilton sent a guy out for my air conditioner unit that wasn't cooling my house. He did a good job, but I told him I would do it myself. It was too expensive. He told me what I needed, what I could do, and I did it myself. I give him a 10 out of 10.

Our AC wasn't cooling off the house. I already knew it was the capacitor and I had no tools. So, we called Hamilton. Somebody came out on a great time. It didn't take her long to come out. It took about seven hours for her to come out at that time. It was 110 degrees outside. Everybody else couldn't get to you until three days. So, Hamilton came out at a sufficient enough time for us. The tech did great. I'd give her all top stars. She fixed the problem and we're happy.

We had a shut-off valve in the bathroom that started leaking, and Hamilton came out and replaced it. Then it started leaking again, and they came back up, and tightened it up, and I have no problems now. The interaction with both techs was really good. They were professional. The second time they came out, he was talking to us a little bit about everything, about why it was leaking. He started making conversation just about life in general. I like that I can call them. I can depend on them what time they're going to come out. They always send me a text too.

I ran a new sewer line and a new gas line. I contacted Hamilton and they sent out a good technician. Overall, my experience was good. If my friends were to ask me about Hamilton, I'd tell them to sell a kidney because they're going to need it. They do good work, but they are expensive.

I had a clogged toilet. Hamilton came out, and the visit was excellent. I was calling a lot of plumbers because I've never had a plumbing problem before. And they were the only plumbers that had technicians available, and I needed it done right away. Everything is fixed and working fine now.

The toilet wasn't running. Hamilton did a good job for me. They came out when I had time, when I was home and they got the issue fixed.

Our AC unit was getting old and struggling. So, we had reached out to multiple companies just to see about getting a new air conditioning unit put in, and we ended up having Hamilton do it. This is the first time we've ever used them, and it went really well. They were in and got it installed within a few days. It was really quick. The technician handled himself really well. I would recommend Hamilton. The biggest benefits in using them are the quality of work and the speediness of their response in getting the work done.

Everything went well in my experience with Hamilton. I had a sewer issue where it was plugged up, and I needed it to be cameraed. The tech came and he brought his camera, and he cameraed it and did everything like he was supposed to. He did a good job. I was very pleased with the experience.

Hamilton serviced my HVAC. My experience was fine. They came, and they did what they needed to. They took care of it.

Everything worked out really well in my experience with Hamilton. There was an issue with my HVAC. They did make a couple of trips to finish up. There were some parts that weren’t accessible to them, so they had to send another crew out to finish up. They were always good, though.

I came home three weeks to a month ago and had water coming up out of a drain in my utility room in the basement. I called a couple companies out and went with Hamilton. Brandon came out and he ended up concluding that I have two sewer lines in my house. I have one that's going out the front of my house, and I have another going out the back. He snaked both of them. He could not tell me where the one going out the back even went, where it connected to the city sewer line. At that point, I went to the city to try to get any information I could like permits and inspections. That was when I found out that the guy that remodeled this house pulled zero permits for anything. Nothing was done to code, permits, and inspections.

I contacted Hamilton Plumbing because my client's house was being sold and they had a plumbing issue. Their pipes were backed up. There were some cracks found by the inspector. Then they had someone do the sewer scope again and just said that it needed cleaning. It needed a snake or an auger. So, I hired Hamilton to do that. But I'm disappointed because they did the auger and then they never contacted me. They were trying to do the video. I thought that was done all at the same time, but I wasn't informed. So, after we closed and someone bought the house, Hamilton kept contacting me, and they said they were gonna go, but then they would never show up. They finally went, and they told the new owners that the issue was still there.

The service of Hamilton was exceptionally good, and they did an outstanding job. I would highly recommend them.

We got a new air conditioner ‘cause the roofers messed up our old one of 19 years. They left a bunch of shingles on top of it, and then took them off, and put a cover over it, and kicked it off. We had to have a service guy come out and repair that thing for $700. The tech who came out from Hamilton was fine. He got the old one going. He said since it's 19 years old and some of the fins were bent, that we ought to consider getting a new one. He said he'd take the service charge off of the price. The installation went pretty smoothly too. They had it done in a few hours.

When the guy that Hamilton sent out took that machine, unclogged the sewer pipe, then took the machine downstairs on the basement, he made some damage on the basement stairs. Before entering the stairs, there is a kitchen floor and the kitchen floor by the door is clearly busted and cracked because of how heavy the machine is. After that, he wanted me to sign and said he was not performing any job unless I was not suing them for whatever damage.” I signed so there would be no embarrassment or any legal obligation for them to fix whatever damage that happened. I also don't expect them to do any repairs, but I really don't like to see the door by the basement and the cracks.

We had an inspection and they showed me the pictures of a crack in whatever the part was. The service was very timely. The guy that Hamilton sent out was very efficient and professional. He explained what was going on as he was doing it. They identified the problem and they fixed it in a timely manner. It was a very, very positive experience. We dealt with the sales tech a couple of years earlier with the air conditioning unit, and he was very good and knowledgeable. The technicians who put it in were good. They were very, very pleasant. They explained everything that needed to go in, and they were in and out. They were there in a very timely manner. I’m very satisfied.

We had a drainage backup. I called Hamilton Plumbing and spoke with a person. They told me that they were gonna snake the line. It's working perfectly since. Their quick response was a lifesaver. I would recommend them for their promptness and courteous technicians.

The Hamilton technicians explained everything and what they found. The condensers around the air conditioner need to be cleaned out. They were knowledgeable with everything they did. They explained everything what they were doing.

I wanted my washer and dryer hooked up. I just randomly called Hamilton to see if they would do it, and they did it. The tech was professional and knowledgeable.