Hamilton Plumbing, Heating, A/C & Rooter Reviews

Our AC unit was getting old and struggling. So, we had reached out to multiple companies just to see about getting a new air conditioning unit put in, and we ended up having Hamilton do it. This is the first time we've ever used them, and it went really well. They were in and got it installed within a few days. It was really quick. The technician handled himself really well. I would recommend Hamilton. The biggest benefits in using them are the quality of work and the speediness of their response in getting the work done.

We had a little backup to the kitchen from the main drain. Hamilton sent a technician out. He was very professional. He had to call me because, somehow, my Google Map is saying that I live somewhere else. So, I had to guide him in here. I don't know why it did that, but it took him to my old house. I also got someone from Hamilton coming out today to have my air conditioner furnished because I haven't done it yet for the summer. I would use Hamilton. I would recommend them. I've had a good time with them. I've had a lot of work done. They've put my furnace and air conditioner in, and my electrical box because I had lightning strike my house and took it out six years ago. They did all that work.

There was something that Evergy technically did and they were like, "Hey, you have to fix it yourself.” We called Hamilton and had them fix it. They also did our air conditioner, our heater, and then our sump pump. The one wire that got us involved with Hamilton was over a year ago. Then the air conditioner and heater were replaced earlier this year.

We had an inspection and they showed me the pictures of a crack in whatever the part was. The service was very timely. The guy that Hamilton sent out was very efficient and professional. He explained what was going on as he was doing it. They identified the problem and they fixed it in a timely manner. It was a very, very positive experience. We dealt with the sales tech a couple of years earlier with the air conditioning unit, and he was very good and knowledgeable. The technicians who put it in were good. They were very, very pleasant. They explained everything that needed to go in, and they were in and out. They were there in a very timely manner. I’m very satisfied.

It was determined that we needed a new air conditioner, and I had found that out before, but I wanted a second opinion to see if we could repair it instead of replacing it. So, I had a guy come out from Hamilton. Long story short, because of the type of Freon we had, he said, “You can't fix it.” So, he was supposed to get somebody. He even had somebody on the phone talking about getting somebody over to get me a bid for a new AC, and they never did. So, we ended up getting a different company to buy a new AC from. The Hamilton guy who came out was very nice and thorough. He seemed very knowledgeable. But somebody dropped the ball. I could have called them, but they're the ones that need to follow up on getting business. So, it was a disappointment.

When the guy that Hamilton sent out took that machine, unclogged the sewer pipe, then took the machine downstairs on the basement, he made some damage on the basement stairs. Before entering the stairs, there is a kitchen floor and the kitchen floor by the door is clearly busted and cracked because of how heavy the machine is. After that, he wanted me to sign and said he was not performing any job unless I was not suing them for whatever damage.” I signed so there would be no embarrassment or any legal obligation for them to fix whatever damage that happened. I also don't expect them to do any repairs, but I really don't like to see the door by the basement and the cracks.

We had a drainage backup. I called Hamilton Plumbing and spoke with a person. They told me that they were gonna snake the line. It's working perfectly since. Their quick response was a lifesaver. I would recommend them for their promptness and courteous technicians.

The Hamilton technicians explained everything and what they found. The condensers around the air conditioner need to be cleaned out. They were knowledgeable with everything they did. They explained everything what they were doing.

I wanted my washer and dryer hooked up. I just randomly called Hamilton to see if they would do it, and they did it. The tech was professional and knowledgeable.