Gemcraft Homes

We recently purchased a home from Gemcraft and were very pleased with the level of caring and professionalism from Jon **, our sales team manager. He was there with us every step of the way, communicating and keeping us updated throughout the process, helping us with choices we needed to make and making sure settlement and moving in went smoothly! He always returned my calls in a timely manner and quickly answered my questions. We are so pleased that we had him helping us with our new purchase and would hope we could work with him again someday! He made this an enjoyable experience for our family!!

We bought a home from Gemcraft Homes and everyone was extremely knowledgeable and professional. The sales staff, construction staff and all others that we came in contact with at Gemcraft Homes, made the entire process very seamless. We were given many options to choose from to personalize our home and we couldn't be happier with the outcome. I would highly recommend Gemcraft Homes to anyone interested in purchasing a new home.

I just purchased a brand new home from Gemcraft. I am extremely satisfied and completely filled with joy on how this home turned out. The fact that we were able to change the layout to what we wanted made it feel more like a home than just a brand new house. The superintendent on my job was more than willing to answer all of my questions, always able to be reached, and was prompt with fixing or addressing our concerns. There were no shortcuts taken with this home. It is beautiful and done with good quality. I would not want to choose a different home builder. Thank you for making our dreams come true!

At Brimington Community the Sales Mgr. is awesome! She knows the Gemcraft Homes designs inside and out. Will go to the limit to please a prospective customer. Takes as much time as needed to explain what items are inclusive and what are options. Knows what lots will accommodate home dimensions. Overall, one can tell she has worked for Gemcraft for many years as her knowledge shows it! I for one am extremely happy with my experience dealing with her.

Our Gemcraft build was great from start to finish. The process of figuring out what style, what additions, what extras, and where was made easy and enjoyable by the Sales Manager, Pat **. The initial lot ran in to permit issues which ran way longer than expected but it was no fault of the builders. Even still, Gemcraft and Pat ** did what they could to make it right. After they closed on the second lot they got right to work building. Long story short, everything essentially went off without a hitch. The build quality was tremendous and Dominic as our POC during the build was very responsive and helpful. We always knew what was going on. 4 months later, we love our house and I have already recommended to co-workers (who have had the same positive experience).

Extremely horrible service. Even if you have extra money I would say don't buy home from this builder!!! Totally scam!!! There are hand full 4 people and if going with issue never respond call or email - if spend time to get hold they will keep blaming each other, you never get done your things other than get frustration after spending $$$.

We had our home built through Gemcraft Homes last year. We were on a time constraint and they were able to build our house in a remarkable amount of time and were able to accommodate our needs! We love everything about our new home and would recommend Gemcraft Homes to anyone considering buying or building a new home.

I built my Gemcraft Home a few years ago and I never had any issues. I would do it again. They were willing to make sure I was happy through the entire process and always great follow up. I could not have not been pleased with my home and the process. Janice

Professionalism at its best. Janice truly listened to the needs of my clients and her follow through was excellent. She was very knowledgeable on the products offered by Gemcraft and was able to help guide my clients into their new home.

The buying process was perfect. They were very accommodating, had the perfect answer for everything, and were always available. However, that is the only positive aspect of Gemcraft. Upon drywall walkthrough we marked all horrible impurities in the drywall. Our house had blue tape all over it. It seemed as though they were training someone when they did our house. On top of that our sunroom floor was buckling. We were promised all of it would be fixed before move in. It was not. After move in we not only had the issues previously mentioned but also electrical issues. Due to Gemcraft subcontracting everything out we were in charge of contacting electrical.