Frontpoint Reviews

Everywhere in the house is top priority when it comes to security. When I set it up in one of our areas, it was hard to get the connection so we had to make the modifications to change the wireless version to the wired one. During my interactions with the Frontpoint team, the guys were helpful. Frontpoint is easy to use and is worth the money.

A friend of mine referred Frontpoint and it's been about 8 months since we had them. Customer service has been great. They are always helpful and friendly. The installation was simple and the system's interactive feature is a good thing to have. It makes everything easy. I'm more comfortable now that I have them.

We’ve had a problem installing Frontpoint’s window sensors, and when we open the windows, one of the little sensors pops up. It’s the width of the magnet, and so when we open the window, we have to be careful that those don’t pop up. We also had trouble with their app, since we couldn’t tell if it was working or not, so I don’t use it anymore. However, their team provided my husband with good install instructions, and he was happy with it. I’m also comfortable with the Frontpoint system, and I’m also happy to have it. There isn’t anything to complain about. It works, and that’s all we want. I’d recommend them.

I had a generally good experience with Frontpoint, and have had no problems with them. Their customer service has been helpful, and I liked their reps better than those of other companies.

I've used Frontpoint for about a year or so and I'm happy with them. The whole process was easy, but I was frustrated about putting all the little sticky things up by myself because it was hard. I guess I'm lazy and didn't want to be the one doing that part. Other than that, everything was smooth and it did work fine. When I got the box, there were some wires that popped loose in the back. I didn't even know what they were, but the people from Frontpoint walked me through taking the back off that thing and reattaching some wires somewhere. So that went okay. There was also one time when the fire alarm went off and they called me. My husband had done something stupid and it wasn't a real fire. But the fire smoke alarm worked and we're fine.

The whole process of Frontpoint is just superb - from asking questions in the very beginning to installing the product. Everything I’ve dealt with the Frontpoint team is outstanding. Any questions I’ve ever had, they’ve answered them thoroughly. Frontpoint is a fantastic company, they are highly recommended.

I did research on the web about security devices, and chose Frontpoint’s services since ADT has really out-marketed themselves, and the more they get their devices out there, it’s easier for people to think out ways to disable them. So far, my Frontpoint experience has been great. We put our devices in ourselves, and got it up in 20 minutes.

We had ADT before and we definitely like Frontpoint better. Our top priority for security are the living room, dining room, kitchen area and the windows going upstairs. Installation was simple and the people from the company are always very polite and helpful. However, I wish that the alarm sounded much louder than it does. If we're upstairs we wouldn't possibly hear if someone was coming in. But overall, they're easy to deal with and they're good for what we pay. I feel fine and secure having Frontpoint. We're really happy with it and I would definitely recommend them.

All areas in our homes are top priority when it comes to security. So we have Frontpoint in two of our homes: in my primary home, it's been there about two and a half years now, and in my secondary home, I've had it for about six months. Before Frontpoint, I had AT&T and from a service standpoint, they're similar. But Frontpoint has an edge because of the wireless system and I had less equipment problems with them. The installation was easier too.

We’re very happy with Frontpoint. Their mobile app is also very convenient. We've been using it for my business for a couple of years now. The Frontpoint team was also helpful and nice. We'd definitely recommend Frontpoint.

We chose Frontpoint since it is using a cellular network as opposed to landline. The price was also good, and their customer service seemed to be excellent as well. Their android app, which is what we used, has never caused us any problems. It is easy and simple, and even the web interface is intuitive. We've always done it that way since day one. One of the things that I do wish that they would have included is some more sticky pieces to glue the connectors on the walls or on doors as some of those were lacking. Besides that, set up was super-easy and it's kind of walk through it. Re-branding has been a little different to go through with them because they were all orange logo and another was green tea, but I've been impressed with them overall.

Frontpoint's security system was easy to install and use. I didn't even have to talk to their team during the installation since I'm a techie. But it could have been better if it has the user interface (UI) - there's no UI touchscreen. I also want something which integrates with my cell phone as well as electronic systems such as the thermostat. The system's good enough and right for the price I pay, but I'm not going to go ahead with it after two years.

I like Frontpoint's system. It's simple to use, effective and very easy. That's the good point about them, and that's why I signed up with the company. I've been thinking about their interactive system and would like to take a look at it since I haven't used that feature yet. Overall, it's been good with Frontpoint. I don't have complaints about the system.

I've had Frontpoint for over a year. They have courteous and friendly staff and the system does what I need it to do especially for my front door and sliding back door. Installing it was straightforward - simple and with no hassles. It's also convenient that I am able to arm or disarm the device from my phone or from the webpage. I have an alert set at 10 o'clock and I get a page in case I forget to set my alarm. When I need to go out of town, I feel safer if something would happen because somebody will be here.

Frontpoint was excellent. I burned toast, and the house was completely full of smoke and it was terrible. They were right on top with it, and I appreciate it so much. I was really impressed and it really gave me a sense of security. I really feel good. I'm recommending them.

I'm in law enforcement and because of Frontpoint, I sleep better at night and I couldn't ask for any better. The system was referred by my associate's daughter. Installing it was easy, but had problem getting the sensors matched up with the door casing. But I was able to solve the issue and there was no trouble with it falling off.

Frontpoint had the best reviews online so we went with it. They sent all the products to my house and I did the installation myself - I plugged it in and attached it up everywhere. One time our alarm went off by accident and they called. When I needed a new battery, they sent it out too. So, I've been having some good success with them. I've recommended them to my friends already.

I wanted to get a security system for my new home. I did some research online on different providers - the best price range and the best service. I figured out that Frontpoint was the best for me although I had somebody who would come out from ADT, they promised they but they didn't come through with it. I've got a neighbor that has ADT and he's got number of complaints about his service. And he said when his alarm goes off, they won't respond to it. With Frontpoint, I had an incident when I was leaving my house on Friday and the alarm went off twice and they called and wanted to check and see if everything was okay which was great. The second time I had a problem with getting it reset and then I talked to technical service and everything went great. I was talked through with everything. I had no worries and I don't have any complaints at all at this point. Everybody was helpful when I needed it. Overall satisfaction is good. I'd recommend Frontpoint..

Installing the security device was gravy train. It was very simple, and after I got everything installed, all I needed to do was make a phone call and Frontpoint ran me through setting the whole thing up. That went quickly and they could see that all my sensors were working correctly. I haven't had any problems since then. It was an easy setup compared to ADT and some others where they run wires all through your house and then you have to pay extra to get a telephone wire operation system. So many people have landline systems and they can just cut the wires and that's the end. Frontpoint's system is very safe in that regard and nobody can affect the system from outside.

I was looking at ADT but when they came over, I was not impressed with their system and the way it works. We have a big older house with lots of jalousie windows and the Frontpoint system suited me fine. I'm pretty mechanical but it did take me a few minutes to get oriented to thinking the way they wanted me to think and as soon as I figured that out, it was a piece of cake to put it in. Everything seems to be working properly and that makes me happy.

My co-worker set up Frontpoint system and said it was easy and basic. When the alarm has gone off, I've been able to call them and they've been able to help me to either reset it or stop the alarm from going off. A couple of times when things have been broken, they've been able to send new parts out to us within a reasonable amount of time. Everybody here at work feels a lot better. They're great. I haven't had any problems and any problems that I've had, they've been able to take care of quickly.

I've been using Frontpoint for about a year now. Installing the security device was fairly straightforward and easy. I also like the system's interactive features.

We've been using Frontpoint for about a year and few months now and everything has been going well. Setting it up was fairly simple, my husband didn't have any issues doing it. They've been great, very responsive and definitely add a sense of security and peace of mind to the family. I have not yet come around to downloading the mobile app but turning the system on and off remotely would help. My mom knows the code but she had a difficult time turning it off at one point. I couldn't get the confirmation call because I was at a meeting. They had already dispatched the police and fire department but Frontpoint was able to stop them. They didnt show up so that was a good thing.

Frontpoint was there to help with the heat issues in the temperature gauge in the house. Their people have all been more than patient, kind and helpful. I know I don't have to worry about the heating temperature in the house anymore.

We've had Frontpoint for less than a year and so far it has been good except for one false alarm which the city of LA made us pay for.

I got the basic alarm from Frontpoint and have been using it for a year now. Installing the device was very easy, I did it myself. Everything has gone very good.

We've been using Frontpoint for about a year now and our experience with them has been pleasant. Setting the system up was a piece of cake and the interactive feature is awesome because of the technology age we live in. Needless to say, I already have recommended them.

I have been using Frontpoint as my security provider for over a year. My son told me about them and he’s got them. And so we switched after I did some internet research. It was really easy for me to install, all wireless. All you do is plug it in and call them on the phone and they’d ask a couple of questions and it's active. I use my phone to turn the system on and off.

We've had a very positive experience with Frontpoint. One of our church members brought them to our attention so we had it installed 9 months ago at our church. The installation was pretty simple to do and when we had questions, the people at Frontpoint were very helpful to get them answered. We've also used the mobile app for controlling the system and it's certainly a good benefit. The system has worked fine and it was a very economical choice compared to other systems that we looked at.

I have been with Frontpoint for almost a year now, and I like them a little better than my previous security service provider. Their device was very easy to install, and the customer service was very helpful. If I call for assistance they were prompt and very courteous. I also like being able to control the system using my smartphone. This way, before I pull up in the driveway, I can disarm everything, and if I had groceries in my hand, I don't have to worry about dropping them and running to turn the system off. Frontpoint is dependable, and I feel safer since installing their system. I have recommended them.

I had my previous alarm for around three years and mostly used it when I was out of town as a simple alarm but Frontpoint has a lot more bells and whistles on it for the price and set up that I went with. It was very easy and helpful calling the helpline to set it up and even when troubleshooting it. We've had a sensor that was giving false alarms but it was very easy to pick up the phone and have someone walk you through the whole thing very patiently. I use the Alarm.com app almost exclusively. That's the best thing. I have a step-daughter that was keeping our house while we were in Italy and she forgot to turn the alarm on. So, I was able to turn it on from Italy and I like that. They are great. I have recommended Frontpoint to friends.

I'm used to having security systems. Ive been around security in different businesses and I wanted to try Frontpoint because they were highly recommended. The response is very good and I was happy with their service. But right now, I still have another system I still haven't replaced which I'm going to deactivate very shortly. The only reservation I have is the fact that it's a DYI. They should have someone that can install their stuff. I'm not saying they have to do it 24/7 but they should make something like that available in each state or area. People want to have these things done especially I have cameras in them. I need to set them up and I really don't have anybody that could do it.

I was very happy when setting up my Frontpoint security device. I feel more comfortable and a little bit more secure since I set it up. I actually use the mobile app. I've only had one experience where it didn't work, but otherwise, it's been very good for me. Customer service has been outstanding. The Frontpoint reps have been very helpful and responsive. They've always answered my needs. The only thing that I'd talk to them about is expanding their customer service times on weekends, and they said they're thinking about that. But they're very great about their calls, getting back to me the next business day, so I can't complain. I'm extremely happy with my experience with Frontpoint.

I feel safe since installing Frontpoint. The system is pretty easy to set up and the customer support was really good. I use the mobile app and it's also pretty good and straightforward. I'm happy with the security system.

I wanted to have a home security system installed when I bought a new house and learned that Frontpoint had good ratings when I did some research on the internet. Setting up the system was pretty simple. They sent me everything in the mail and I was able to figure it out, go around and put everything in operation. The team has always been easy to get a hold of and they’re very responsive. They helped me understand how to use the system and how to deal with any issues that come up. After putting it in it works as advertised. It’s been over a year now since I used Frontpoint and since then, I feel more secure. I have a sign out front and when people come near the door they hear it beeping.

We've had Frontpoint security system for two years. It was very easy to install. Every time I have contact, their reps been helpful and pleasant. It's just been a good experience. My wife has a smartphone and she's gotten communications on her phone from their mobile app and it's been easy to work with. Being able to access and control our system from anywhere is an excellent feature.

I didn't want to get Frontpoint because I had nothing which someone can take that I'd care much about. However, my girlfriend cares a little more than I do so we ended up getting Frontpoint. We've been using them for about a year now and I like it. There's a sense of security which is good. Although I was only persuaded to get it, it's nice to have at the least. We have had a couple of false alarms but the team from Frontpoint has always been good. The alarm system is through cellular reception and although I have a crappy cell reception around my house and I have to keep my base so far away from my front door, it's good that I am able to set and disarm the system from my phone through their mobile app which I use all the time.

I have been using Frontpoint for about a year now and they've been great to work with. Installing the security device had been relatively easy.

I've been with Frontpoint for a year now and they are awesome. Customer support is excellent. Setting up the system was easy and fast, too. Frontpoint is flawless and great.

I've used Frontpoint's security service for my small business for a year now. I have their app downloaded so I can view and monitor the video on the store, and it's good. I only had a couple of interactions with their staff, and they have all been positive. I had a follow up call, and then I had one situation trying to get my camera working and they dealt with it. I'd recommend Frontpoint.

Frontpoint is very reliable. It's about a year now since we've had them as our home security provider. We used ADT before, but I like Frontpoint much better. It took me about half an hour to install their system and it was very easy. And now we get to use the mobile app and we like it very much. Since installing our security device, we feel a lot better at night. It's been easy working with their customer service staff and they've always been very helpful.

Frontpoint's been good. My only concern is that it sometimes goes off and they don't call. I am wondering how long this should be going off before Frontpoint will call us. I don't know how fast Frontpoint is. But we feel safer having it. If somebody breaks in the house, it feels like there's somebody else other than me who will let the police and emergency know.

My wife and I married in 2007. Prior to me moving in, she had a security system but it wasn't being used when I moved in. For a number of years, we didn't use a home security system and my wife kept insisting that we get one. I went on the internet, did a little research and read a lot of customers' views on the big guys like ADT and some of the bigger ones. I was very unhappy with the things I read then I saw Frontpoint. We got them and have been using them for about a year now. Setting it up was super easy. When I received the kit, it took me a total of an hour to install it, call Frontpoint, set it up, test it, and be done. It was a self installation system which was one of the selling points. We preferred not having a technician coming in our house and learning exactly how our security system works, because he could easily give that information to somebody to defeat the system.

We've been using Frontpoint for more than a year. It was easy to install and we didn't need much help from their people. The app is good, but the only thing I'd like is more fine-grain control for other users when using it. Right now if you give someone control through the app, they have access to everything which I don't like. So I have not been giving others access through the app, just the panel.

We feel more secure with Frontpoint. We have used them for about a year and their customer service has been very good. They're always very prompt with calls and when the alarms go off. Setting the system up was simple and convenient, too. We use the mobile app to control the system and it's very convenient

Frontpoint was very easy to install. Also, their customer service was excellent to deal with for the few questions that arose. In addition, being able to access and control the system anytime, anywhere is an excellent feature. Overall, Frontpoint is customer service oriented, and I do recommend them.

I had Frontpoint for about a year and at first, I had to piece things altogether myself but it was easy. The team at Frontpoint was good, but they didn't serve what I needed. I had to buy everything individually - thermostats, door locks, etc. if I wanted to automate it. I hardly used it because we had accidentally set it off a few times and had started to have to pay for all the false alarm visits from the police. So I got rid of them and went with Vivint, which is way better. I live in Hawaii and being in a remote place, a lot of the stores didn't sell all the home-automation things that I wanted and Vivint came in without a charge. They brought the contract and put in all the home-automation that I wanted in more than a month.

I've had Frontpoint for a year and a half now. I went with them after doing some searches on the net on various companies. It was very easy to install the device. I had no problems with their team too.

I wanted to upgrade and use a newer technology and when I called Monitronics they said there are some charges for it. I didn't want to pay that charge, so I switched to Frontpoint. The people that explained things to me before I subscribed and purchased were very good in terms of knowledge and answering my questions. I didn't have any situations where I needed to call them again after that. The package they sent out was the real stuff, I installed it myself and setting it up was very easy. I also installed the mobile app although I haven't used it yet, but it's something I need to look into in the next couple of days because I want to be able to activate or deactivate my alarms from far away distances.

It's fairly easy to set the Frontpoint security system up. Their team is knowledgeable and easy to work with. The system was good at first, but now I can't hardly get it to work because I can't keep any of the sensors up. I'm paying $43 a month right now for a system that I can't really use. Overall, Frontpoint is good service, but cheap parts. I would cancel the system in two seconds if I could.

I've used Frontpoint as my home security provider for about two years. It was very easy for me to set up my system since I do that type of work. I have all of their interactive features, including the mobile app. It's good being able to access and control my system at anytime from anywhere but other companies, like ADT, offer this service too.

I'm pleased with my Frontpoint experience. One time I forgot my password, and the company was very helpful in getting me through the problem. They also walked me through naming my things when I could've just done it myself.

It's been a little over a year since I've had Frontpoint as my home security provider and so far my experience with them has been fine. I used ADT before and I like the wireless factor of Frontpoint more. But I don't like the cost per month because many of the other security companies are a lot cheaper. Even the wireless ones are now cheaper.

We got a rental house that was broken into so we put Frontpoint there, which my husband found online, and then put it in our house. Altogether, we have three units. One sensor for the motion detector, however, fell off the wall where it was mounted so they dispatched the police. They called us first but we were not home. The dog didn't set off the alarm because she wasn't home too. So now I have to go to a false alarm school for a two-hour class. We attached it with what we were given but we had moved it a couple of times before so I don't blame them for that. Maybe that's the reason it wasn't attached to the wall that securely. So now when we leave, we don't put the motion detector on, just the doors. But overall we're satisfied. Installing it was easy and we feel a little more secure that it would go off if someone was in the house.

I've been using Frontpoint as my home security for a year now. Installing it was easy and their people walked me through it. I also use their mobile app and it's great.

We heard about Frontpoint through our neighbor, and we chose to have them because of its ease of installation and of it being wireless. In my experience with their team, they were positive and friendly. I have also used the mobile app and I'm happy about it. Overall, Frontpoint is professional, responsive and reliable. I'm sleeping better since having this security device.

Setting up the security system is easy, just line it up one piece across from the other on the doors and windows. Frontpoint has provided home security service to me for about 10 months now and their reps are very helpful.

I've had Frontpoint for about a year. I had a security system before it, but they couldn't provide me with what I wanted such as to be able to monitor or shut it off from a distance. When we went to Florida for the winter, they couldn't provide the tower - I think it takes 4G to do that. When I got Frontpoint, I installed it myself and it was good. Their people have been okay and I'm happy with their system.

Since I've had Frontpoint, it's been better. I've been with them for about a year now and the system setup was easy. Their guys were pleasant and very responsive too. When I call them, they were helpful and stayed on the line until we had a resolution. I use their mobile app all the time and it's very good. I'd definitely recommend it to family and friends.

What made us decide use Frontpoint was certainly not the price because they are a little bit more expensive. We like its ease of use, all the different options that it provides, and their customer service which is better than any out there. The installation was simple and basic. We have been using the mobile app exclusively and we love it - it was one of their selling points. With Frontpoint, we definitely feel safer and more secure while we're away or at home. They are awesome and we appreciate them. Their customer service is a great team and everybody seems very helpful, friendly, professional, and that they would want to go the extra mile to make us happy.

We were buying and selling houses, doing some house flipping and got Frontpoint as our protection against losing materials and tools because we've been broken into a couple of times already. Installing it was very easy. We talked to the reps a couple of times when the alarm went off, and they were easy to deal with and have been very helpful. Unfortunately, we're not in a business at the moment, and since we signed a two-year deal I can't get out of the year that I would like to not have to pay, but that's not their problem. They've been very upfront and a pleasure to work with. We use their mobile app all the time, and it is a great thing to have. My husband would sometimes go down to the job site and we would even forget to reset the alarm. With the mobile app, I can do it with my cell from wherever I was. It's good to know that we're protected. Overall, it's easy and stress-free.

Frontpoint's security is great if you need them. Their reviews made us choose them over others. Installation process was smooth and easy, and their team answered all my questions. Their mobile app is extremely convenient too. Frontpoint is excellent, and I feel safer since having it.

Installing the security device was very easy. I haven't been in contact with Frontpoint since we set the device up because I haven't encountered any issues so far. I use the app all the time and it’s exactly what I need.

I have been very pleased with the equipment and service so far. I love having the mobile app because it eliminates any need to hurry to exit after arming or rushing to the control panel upon entering the house. If I have any complaint at all, it would be that the lights on the control panel are too bright but it's a minor complaint.

We are pretty happy with Frontpoint. Installing the security device was very pleasant. Since having Frontpoint, it gives me a little more peace of mind when I'm not at home. I use the mobile app all the time, I like being able to access the system on the go. Their team is also very professional when I talk to them and the system is easy to maintain. I'm very happy with it.

I never had any issues with Frontpoint. It has always been good. Installing it was really easy but it's hard to get the door monitors to match up if there's an outline around the door frame. We always just set it when we leave and disarm it when we come home or when we go out of town. It made my wife feel a little more safe when I was out of town. It's simple and easy.

It's been a positive experience with Frontpoint, I haven't had any complaints. Once we have interacted with them, it's been positive. I haven't had any issues with them, and I will recommend them.

Some of the sticky stuff didn't stick when I was installing the device, so I had to get sticky tabs to get some of the motion sensors to stay up. But other than that, our Frontpoint security system is working great.

I moved to my new house last year and I wanted to get a good security device. My neighbor recommended Frontpoint but I also heard other options like ADT and other companies. I checked online for reviews about Frontpoint and I really liked it, so I decided I want to go with them. The installation was very straightforward. When I had any question, I could call the Frontpoint security representative, and it was fairly simple to install the system. You don’t need someone from Frontpoint to come to your house and install it for you. The reps were helpful and knowledgeable.

The installation of our Frontpoint devices went smoothly and the reps were really helpful and prompt. Also, their mobile app is really easy to use and convenient.

Frontpoint is cool. I like to use the app so I can turn my system off, but I’m still struggling to get it working. It worked at first, but then stopped. I’ve reset the password and it worked for a while, but it’ll just stop working again, so it’s in the stop working phase now. Other than that, I’m still happy with them.

I was a little bit a butter finger, but the installation went well. I use the app on my cell phone to set and reset the alarm, and it's pretty great. I'd recommend Frontpoint.

I chose Frontpoint because of the price. I had a little problem installing the security device in the beginning but everything is fine. I feel safer, and their mobile app is great.

I’ve had ADT as my home security provider before, but I love Frontpoint much more than them. It was relatively easy setting up my Frontpoint system, and their team was always friendly and helpful. I also appreciate that they’re willing to take the time and have the patience to help me set up my system properly without rushing me up. The only time I had an issue with their team was when my camera had a problem, and we had to go through all the steps, which took about an hour so it was not very fun. I also use their mobile app, and I like it since it was one of the factors that sold me on Frontpoint, and since installing my Frontpoint devices, I feel that my home is secure when we’re away. It also provides me more confidence compared to my ADT system. Frontpoint has an easy to use system with great customer service, and I’d recommend them.

I lost my husband and we live in the country. My daughter-in-law looked up online and researched for me, and Frontpoint was the highest rated provider. I looked at 3 or 4 companies but Frontpoint turned out to be the first people I called and they looked like they're the best deal and the easiest to manage so I decided to go with them. I did all the installation myself and it was easy. I love the app - if I forget to turn the system on before I leave, I can get it on. I felt safer with Frontpoint since I am the only one staying at our house. It gave me peace of mind. Every single time I called them, they gave me immediate answers and walked me through. They’re very attentive to making sure the customer is first and foremost. Frontpoint has been outstanding.

We've had Frontpoint for about 15 months. The installation process was straightforward so it was not difficult. But recently, we had an interaction with their team that was not all great. The alarm was tripped when my mother was visiting and we were out of town. We couldn't remember the password we had put on the account 15 months ago. So Frontpoint couldn't give us any information and they had no backup system in place - social security number or security questions to help people who lost their passwords in times of crisis. We had to call back five times. We eventually remembered our password, but it was remarkable that they didn't have a better system in place. However that aside, Frontpoint does provide a better sense of security.

ADT was supposed to come out and install my system but they didn’t, and I got robbed again while waiting so I went with Frontpoint. All has been good. Their people are very professional. I use the mobile app to turn on/off the alarm, and I like it. If somebody breaks into my house, I'll know about it and the cops would be notified. But recently I have people at my house 24/7 so I wanted to turn my system off but I found out that it’s a 3 year contract. I was not happy about it.

I had no problem installing Frontpoint myself. I’ve called Frontpoint number of times when I had some devices fail and they’ve been very responsive and either helped me through the problem or corrected it by replacing the device or the piece that failed. I also use their mobile app everyday. I'd recommend Frontpoint.

I previously had ADT and I liked its monitoring feature much better than Frontpoint's. I was also able to access and control my system while on the go with ADT and I had more functionality back then. I was able to talk to Frontpoint's team over the phone and they were just all right. I can set my alarm through my phone but that’s about it. Overall I don’t have any complaints about Frontpoint and I'm happy with them.

Installing Frontpoint's security device was simple. I have their app on my phone, and it's so much easier to arm and disarm the system. I love having access and control of the system anytime, anywhere. Overall, I recommend Frontpoint.

We've been really happy with Frontpoint. I had some issues to begin with, but they helped me through them.

It was very easy to set up and use Frontpoint's security system. Anytime I've talked to them it was not like talking to the console. It's all been positive. I had an experience with their team when we forgot the system was on and couldn't remember our password, but we were able to turn that off before the police came out. I've had another security system hardwired into the house when we bought it but Frontpoint was much more flexible and easy to use. I never used the other one.

5 stars now. Thanks!

I bought Frontpoint because they were the best out there and because my previous security provider (the one that came with the house) wasn't that good. Customer service far exceeds my expectations. Every time I call up, it's excellent. They call every time something goes off. The device is fine and everything works well. I love the mobile app. It helps when I'm on the road and my dog sitter forgot her phone or forgot what she was supposed to do. I can turn it off for her and she can do everything when she gets to my home. Since installing it I feel more secure because when it does go off and it was past 30 seconds, they call me right away. That makes me feel good.

Frontpoint’s devices didn’t run off a phone line, and if someone were to break in, the alarm signals and notifications would still go out, so I went with the company. I tried their mobile app and liked it a lot, since it’s very convenient. Also, installing their devices wasn’t hard at all, and one door sensor wasn’t working, so I called customer service. I also called them when I had issues like false alarms and other stuff, and I’ve had fewer worries since installing my devices. The experience has been good so far, and I’m happy.

The customer service of Frontpoint has been good. Every time I call, they have always been able to answer my questions. I have the app on my phone and I like it especially sometimes when I forget to set the device when I’m leaving.

I have been using Frontpoint for a year. Installing it was very easy and we feel more secure.

Installing the security device was relatively easy, and I've also used their app. It's been good with Frontpoint, and I recommend them.

We've been happy with our Frontpoint security system. It was what we expected it to be. I was able to use the app. I would recommend them to friends.

I've had Frontpoint for a couple of years and my experience with them has not been very good. My son has Frontpoint up at our condo in Steamboat and he's able to tell when somebody's walking around the condo. He doesn't see the person, but he knows when there's movement like when the door opens or closes. I also wanted something that alerts me if somebody's going in or out of my house. My bedroom is at one end of the house and the back door is at the other end. So if somebody comes in and out of the back door, I would not hear it. Unfortunately, I can't work my Frontpoint. It's supposed to be on my phone and I'm supposed to be able to view things, but I can't. On occasion, I can get it on my phone and I can see the living room or one of the rooms. For example, if I'm sitting in the living room and turn it on, I can see it. But if I'm at my son's house and turn it on, there's nothing.

What I liked about Frontpoint was it was easy. We were able to put all the sensors and everything in ourselves. We didn't need to have an appointment for somebody to come to the house. Even though we ran into some problems, we were able to call people from Frontpoint and somebody walked us through the problems and so we've been happy.

It's been a little more than a year that we've used Frontpoint as our home security service provider. Installing our Frontpoint security device was good because I like being in control and I don't like people in my house. The self-install was actually one of the reasons why I chose them. We've had phone calls with the team at Frontpoint and these have always been pretty easy. Our phone interactions with them have all been very good. I definitely feel more secure since installing our Frontpoint security device. It's got a level of security that everybody appreciates.

So far, our experience with Frontpoint has been pretty good. Installing the device was no fuss. We got to talk to their team because of the first smoke detector and it's been good. We use their app regularly and I love that I can access and control the system anywhere I go. It's low maintenance and I feel more secure leaving the house with Frontpoint.

It's been a good experience with Frontpoint. We haven't been robbed before or after so it's hard to evaluate its effectiveness. I also have no idea whether it’s a value or not when it comes to price, but certainly I'm getting the service I agreed to and wanted. There's a bit more comfort in this home. Customer service has been great, and the security people have been conscientious.

Frontpoint installation is much easier compared to ADT - you don’t need things drilled into your walls which is one of the reasons that I went with Frontpoint. Also, sometimes with ADT a bug can walk across the sensor and trip it. You can be thousands of miles away not knowing what the heck’s going on. I found that frustrating and I thought Frontpoint is probably better. Apart from the easy installation, their mobile app is excellent.

My husband insisted on doing the installation and was a little bit confused about where exactly the sensors on the door should be positioned because it wasn't exactly clear in the instructions. But since installing Frontpoint, I feel more secure especially when we go away. It's nice to know that I got the mobile app feature, which is great and convenient, and gives me the extra level of insight. I'd recommend Frontpoint.

I had a friend who had the Frontpoint system and referred it to me. I've had it for a year and four months since. When I installed it, it was smooth and easy. It's been working great and we almost exclusively use the app to control it. The only hiccup we ran into early on was around billing, but we go that sorted out easily. Everything else has been fine so far.

I’ve had another home security provider before my switch to Frontpoint, but Frontpoint’s good because everything’s portable. I initially setup my devices one way but wanted to make a change, and we did it seamlessly. I also wanted to change the alarm and protect the front two rooms when I stay at home, and it worked very well. The push-button things are a problem however, since I think one of the sensors is down and I haven’t been on the website lately but I’m not sure. Also, I have a lot of gold, silver, certified jewelry, and without cameras, I’m feeling exposed, so I wanted Frontpoint to have cameras that are wireless, online, and are cloud-based. Other than that, my experience with the company has been clean, simple, and easy. I have no beefs at all, and I’d recommend them.

Frontpoint makes me feel a lot safer ever since having it. Installation was very simple, and their team is very friendly, professional, and knowledgeable. I use the mobile app all the time for arming and disarming, and checking if doors are open or closed. Everything seems to work pretty well. I love being able to access the system anytime, anywhere. It's fantastic. Overall, Frontpoint is a great system, easy to install, and works very well.

I don't use the system too often but it's straightforward to use and seems to be working fine. Experience has been generally positive, and I'd recommend Frontpoint.

A cousin recommended Frontpoint after he did his research and saw all that Frontpoint has and all the good reviews. It was an easy installation and the way that we mounted the actual system onto our louvers allow us to keep the sliding window open while closing the plantation louvers so we can get a nice, cool, fresh air breeze at night (whereas before we couldn't leave it open because somebody could just come inside). I had to call Frontpoint recently for a replacement of the battery in the main console. I had questions about security cameras and they were all good and provided me with everything I needed so it's been great: great customer service, very knowledgeable staff and I couldn't feel any safer with the system.

I did a search online for different companies in the town where I live and Frontpoint came up with very good online ratings so I tried them. Installing the device was easy. I've talked to their service department twice, and small issues were resolved quickly. The apps also work quite well. My wife and I are not at the house full time so while we're away, it's more secure than it was before. I'm satisfied with Frontpoint.

I've been with Frontpoint for two years. Installation was easy and the mobile application is convenient.

Frontpoint is a really good system. I've been using it for about a year. My experience in installing it was pretty good. I had a couple of issues at first but I got them figured out. I have their app and I like it. I'd recommend it.

Frontpoint is perfect and I'd recommend it.

I went on the internet and Googled best security system on the market, and Frontpoint was first. Setting up the system was probably one of the easiest things that I've ever done. I have been with them for a year and a half now, and I feel a lot more secure. I like the mobile app and use it a lot. I enjoy it because when I go on vacation, I set it to a no-entry delay which means it automatically starts screaming the minute that the doors open, and before I come home I can disarm it from my phone. I also like that as soon as my phone leaves the area around my house, it notifies me if I've activated my alarm or not. And if I haven't, it sends me a text saying if I want to activate it because sometimes I forget and I'll do it on the run. It's been a great experience with Frontpoint.

The motion sensors pickup my 20lb dogs. The glass break sensors go off all the time when we're at home, including when our morning alarms go off to wake us up or our phones ring. Ultimately motion sensors are good if you don't own pets and glass break sensors are good if you aren't home. The door sensors work fine. The touch panel is extremely slow and needs more memory. The delay causes you to hit the wrong numbers because you aren't sure if you hit the right ones when trying to disarm the system.

We had ADT at a previous home, and I think Frontpoint certainly is much more advanced. It’s more self-install versus ADT’s. I like using Frontpoint's smartphone app as well to utilize the service. I also like the ability to re-set or set the system if we’ve forgotten. There have been a couple of false settings that I have complained before, but overall I had a great experience. The Frontpoint staff have always been very friendly and provided very good customer support. I'd recommend them.

Frontpoint's installation was straightforward and I've had it for 18 months now. Their team was really good, they got to the point and solved the problem I had. Their mobile app is easy to access so it is quick to activate and deactivate the system. My wife who hates technology even uses it. Since we've had Frontpoint, our sense of security heightened. My wife feels better at night and even when we're not at home.

I googled home security systems and I saw that Frontpoint was one of the highest, so that’s why we chose it. I had no stress installing the security device, and their mobile app’s great. Their customer service reps were able to accommodate everything that we’ve asked them about, and now that we set the device when we leave the house, we worry less about anything happening while we’re gone. I’ve had a reassuring and easy experience with the company, and I’d recommend them.

I looked up Frontpoint and others online and was happy with what I read. It was easy to install the device, and the phone support was very helpful and polite. We have Frontpoint for 3 years now, and feel a lot more secure at night and sleep better not having to feel like I got to listen to everything. I use the app and I love it. I'm glad that whenever I have to call Frontpoint, I get someone who I understand. Obviously, they're not outsourced and I appreciate that. That for me is reason enough to keep my business with them.

We had a different home security provider several years back, and Frontpoint is much better. The reps were very helpful with several questions I had while I was doing the installation, and in making some changes that I decided to make when I first put the device in. We use the mobile app on occasion and I like it. It's a benefit for us. My wife is much more comfortable with Frontpoint installed because I work some strange hours at times. I've recommended it to several people.

Installing Frontpoint was super easy. Since having it, we feel really safe and it helps me stay out of trouble when I forget to shut the garage. It's also very convenient to access and control our system at anytime and anywhere. Our interactions with the team have always been professional. We'd recommend Frontpoint.

My Frontpoint experience has been good.

My experience with Frontpoint has been very positive. I have not had any issues or problems with them at all. I've been using it for about ten months now. I had managed to miscount the sensors I needed and they were very efficient at getting more sensors to me. I use the mobile app also all the time. When I go out and somebody needs to be in the house, I just turn the system off, then on. It’s great. I feel better since having Frontpoint. It makes it a little bit more comfortable for me to go away, leave the house, or go to bed at night. And hopefully if something happens, it gives me a little bit of warning. I’ve recommended Frontpoint a couple times. The only problem I have is that it seems to be expensive with some of the other programs that have come out with other companies.

Frontpoint is in one of our rental properties for two years now and I haven’t heard the renters have any complaints with it. It's good, and interactions with the Frontpoint people were beyond pleasant. They're very nice, courteous, and helped me out whenever I needed it. I’d recommend them.

I'm happy with Frontpoint. I've been using it for less than a year. It was very easy installing it - I didn't need any help. And since installing it, I feel a lot safer.

I used to have a wired security system, but it was getting old and had some issues so I wanted to replace it. While I was searching for a security system, Frontpoint came up. I like their wireless approach. They're much better and I've been with them for a little over a year now. I had zero issues during the installation and it worked well, although I had a few questions afterwards on how to check certain things with the computer and the main application. All those were handled nicely.

I've had Frontpoint for three years. Installing it was a little bit rough. I had some issues getting it configured with the wireless and some other stuff. But I got it working so it's all right. And the people from Frontpoint have been very helpful. They were all good in answering my questions. Since then, my sense of security has been pretty good. And arming and disarming it using their app is all I've done with it. It's real cool and I need more of it. Altogether, Frontpoint has been good. It had a few technical glitches, but it has been resolved.

Installing the device was easy. It's been 6 months since I had Frontpoint in my cabin. I recommend it.

We got Frontpoint for my mother's house and we are happy with it. The security device wasn't difficult to install. Since having Frontpoint, we feel safe and comfortable. It's very convenient and I'd recommend it.

One of my co-workers had Frontpoint. We got ours two years ago, and the installation was straightforward. We use the mobile app a lot. So far, my interactions with their people have been very good experiences. I definitely feel safer, and would recommend Frontpoint.

I've had Frontpoint for about five months now. It's easy to set up. The mobile app was a nice selling feature for me to switch over. That’s good and I like it. When it comes to security, the hidden entries are my top most priority and since I've had Frontpoint I feel very safe now. They have a quality level of service.

The people at Frontpoint have all been great. The device is relatively easy to install, and I use the alarm.com app on my phone and it's been great. I feel more secure since installing the system.

Installing Frontpoint was very easy. I have it for over a year now, and I use the mobile app to turn the alarm on outside. Customer service has been very friendly.

I previously had ADT and they did all the installing. I didn’t have to install it myself, so that was a lot easier and less stressful compared to Frontpoint. With Frontpoint, we got a big house and I had to figure out to make all the sensors communicate with the control panel on my own, whereas ADT did all that for me. I also had to contact Frontpoint when I set up the system because I had to learn how to make my existing sensors work with the other sensors they sent me. They walked me through the steps programming the sensors.

We've had Frontpoint as our home security service provider for less than 2 years. Our experience with Frontpoint has been fine but we don't use it much because I'm home all day and we have dogs. We only use it about twice a year when we take the dogs and go out of town -- that was the only reason why we even got it. I had used ADT a long time ago before Frontpoint, but I also didn't use it much since I'm always home.

I was looking for a security system because I don't want someone breaking in while I'm away or at home. When I was checking out the security providers online and calling around, I learned about Frontpoint. So I ended up going with Frontpoint and I feel a little safer with their security device installed. The reps I spoke with were friendly, and installing the device was very easy. We used their app even when we were on vacation last year. I had a very good experience overall and I recommend them. I know there's bad people out there but with Frontpoint, I feel a little safer.

I like Frontpoint really well. We have no problems. It's wireless, unlike the ADT that we had before. It kept going out and it was a mess, so we're very happy with Frontpoint. The only problem I've had was I put up a fire alarm and the little sticky pads, for some reason, came loose after a while, after several months and it broke the smoke sensor and so we had to get another one and I've since put that up. Twice, when we were cooking, there was a lot of smoke and the sensor went off, everything started beeping. Very quickly, we got a phone call each time and that was very reassuring. We'd recommend them.

I've been with Frontpoint for a year and a half. I did the installation myself, and it was easy. Their customer service is awesome, and I would recommend Frontpoint.

Before having Frontpoint for almost a year, I have used another home security provider in the past. I would say that they are similar in terms of the actual product, the response of the system, the whole monitoring, and calling the police and the fire department, but what I like more about Frontpoint is the much nicer and reachable customer service. It's a much more pleasant customer experience. Installation was pretty simple and straightforward. I also think the mobile app is great. I love being able to control and access the system anytime, anywhere.

The chime on my home burglar alarm system goes off about between 20-50 times at night unprovoked. Does anyone have the same problem?

I decided to sign up with Frontpoint because of the technology and service that they offer. I had some questions after the installation so I called Frontpoint and they were excellent. I use the app and it works exactly the way I want it to. I feel more confident with Frontpoint in our house and I'm very satisfied with them. I don’t even have to think about it because it goes exactly the way it’s supposed to go and does what it’s supposed to do.

My entire first floor was pretty much in full security from Frontpoint because I was concerned with potential entry points for a burglar. Since we've installed it, we have definitely felt a heightened sense of security like I'm no longer worried about leaving our dog at home while we're at work. Installation was extremely easy because it was self-install so everything came pre-packaged, numbered appropriately, with very clear instructions on how to set it up and who to contact to confirm that I appropriately installed the equipment.

Frontpoint was the most fool-proof security provider I researched on the internet and I've had them for a year and a half now. Installing it was not a problem and I had it setup the same day it came via UPS. I use their mobile app all the time and it's great for arming, disarming and seeing what's going on with the cameras. Their team in Frontpoint has been good as well. I had one issue when an alarm was triggered (and that was my fault) and they called and validated that it was a false alarm. It was a very quick and good response.

Frontpoint's system is very convenient and easy. My brother bought the Frontpoint system for my mom's place and I got to see the system in use. I got mine too and I've had them for a year now. Installation was easy and relatively painless. And if I forget to set my alarm, I can do it through their mobile app which is very convenient. Now I don't worry as much about someone breaking into my home.

I wanted to have a home security because I was moving to a new neighborhood and we just bought a new house. I went online and found out about Frontpoint. Installing the Frontpoint security device was not that difficult. I'm using the mobile app and I can just activate or deactivate the alarm from my phone. I've had Frontpoint for a year now and my experience so far has been good.

My fiancee has Frontpoint in her home and she recommended it to me. I have them for about a year now. I live in a 200-yr old home and I like that the device is cellular and wireless because that made the installation very easy. I have spoken to Frontpoint representatives several times and it went perfectly fine. It's been a great experience with them.

My old security provider didn't offer wireless and they gave me more sensors for the windows and motion sensors than Frontpoint does so in the end it costed me more to have Frontpoint. Nevertheless, Frontpoint offers more wireless and I can do it by myself. At first, I had to do some research and call the tech when installing their device but it was doable. Their mobile app is convenient, but I don't know how secure is that since Frontpoint uses Alarm.com which is a third-party provider and not their own system. Also, they should have discounts for customers if they want something else (they don't and that's a downside). But they have good customer service and I can get connected with them quickly. I had a couple accidents and they're really good, and they're local and not a franchise.

My initial order from Frontpoint was very quick and everything was faster and easier than I was expecting. I ordered some more sensors and it was all easy and painless. Also the installation was very simple and I love the mobile. I feel safer with Frontpoint.

My husband liked that the Frontpoint system came shipped to us and that he could set it up himself. He installed the devices easily, and since having it, I’m no longer worried when I’m not around the house. We set off the alarms a couple of times so we had to call their team. But they were nice and they took care of everything. I’d recommend them.

I signed up with Frontpoint because they were the company that called back, took the time to explain how everything worked and really understood what I was looking for. While installing the device, I had an issue with it beeping on me. I phoned Frontpoint and they solved it right away. My installation experience was nice, smooth and easy. I definitely feel safer because it’s nice to know that there’s something there when I’m away. And their mobile app is certainly handy. Any time I’ve phoned for questions, Frontpoint has been extremely efficient, friendly and helpful.

My husband did a lot of research and found Frontpoint. We've been with them for the last year and a half. Installing it was very simple in that it took only less than an hour. My husband uses the mobile app all the time to arm and disarm. Now we definitely feel safer. We've not had an issue with the actual system itself unlike with our previous provider.

The reviews and the packages Frontpoint offered were the reasons why I chose them as my security provider. Their device was self-installed so I did it all and was easy. The mobile app is also good and easy to use.

We've had Frontpoint for two years, and chose them because they are one of the higher-rated companies. We haven’t used it since it had been installed, but we have it just in case.

I've had Frontpoint since April of last year. The device was easy to install, and the customer service rep was pleasant in helping me set it up. I have Frontpoint as a deterrent because people can break into your house and steal something worth money in 90 seconds. It's a good service.

I like Frontpoint. I haven't been able to get the light fixture to work but my experience overall has been very good.

I have been with Frontpoint for a year. I have another provider before which was good, but Frontpoint is wireless. Installing it was easy and their mobile app is good. However, I have a question because when I open the door, it is not sounding.

Installing the Frontpoint device was simple because the instructions were short and they provided all the information I needed to set it up. Their team has also been positive and helpful. The only problem is that our cat has set it off a number of times and they claim that the motion sensors wouldn't be activated by pets that weigh under 30 pounds. There was one motion sensor in the area where the cat dug up on something and I moved it up higher than their general recommendations. It would still activate for a person, but he didn't seem to set it off anymore.

I have Frontpoint for over a year already. The device was easy to install, and their people were really helpful setting it up over the phone. I haven't had a whole lot of experience but they seem to be helpful and more prompt on the calls that they receive compared to my previous provider. I also had a couple of calls when one of the alarms went off. Other than that, everything's been fine. I use the mobile app all the time and it's great.