Frontpoint Reviews

Frontpoint has been my home security provider for about a year. Installing it was pretty easy. There were a few hiccups, but customer support helped so it was a pretty good experience. All of my interactions with the representatives have been great. I had a couple of false alarms. They called right away and it was taken care of pretty easily. Being able to able access and control your system from anywhere at anytime is great. It's a must. That's part of the reason why we chose this security device.

I have used Frontpoint as my home security service provider for about a year and installing the device has been simple. Their team is very helpful and I also get to use Frontpoint's mobile app.

Frontpoint seemed to be reasonably received based on my research so I went with them and have had them for a year and a quarter. Installing the device was okay in most cases - we just stick things up. I had a couple of questions over time and had one occurrence when I set the alarm off and called them up. Also, I'm able to arm and disarm the device and I do get notifications for whatever reason if I haven't armed it. It's moderately expensive, but the service has been good.

I have been using Frontpoint as my home security service provider for about a year now. Everything's awesome. I got the stuff in the mail and made a phone call to the people at Frontpoint and they walked me through it as far as setting everything up. We had a few little bugs and they got it all squared away, and I've had no hiccups since I've gotten it. I also use the interactive features all the time. Anytime I go out, I feel secure. I can check it with my phone and make sure that when I come back that I don't walk into an armed system because it gives me a little bit of time to run over there and punch in the code. But I got kids and they get in there real quick, and I run out of time. So I use my phone all the time for it. I feel safer since Frontpoint was installed. And if anyone says they're looking for a security system or if they have a problem with somewhere where they live, I'll bring it up for sure.

My experience with Frontpoint has been positive. I've been happy with the product. The device is easy to install and has detailed directions. I had one minor issue that I was able to work through the tech support. The representatives at the company are polite and professional, and were able to answer my questions. I try the device's interactive features quite often and I like the thought of being able to access and control my system from anywhere at anytime. I would recommend them.

It was easy installing Frontpoint. I've had them for a year and a half now. I haven't had issues with them or use them for anything which is a good thing.

I liked the ease of using Frontpoint and what I read about it and understood about it. I had no problem installing the device, but the only thing is that I'd like to get another remote.

I've had Frontpoint for about a year and it was the security system I got for a new property I purchased. The quality of service of Frontpoint started from day 1. The salesperson that introduced the service to me really sold the product to me. He was so professional, courteous, and patient - it took me around 5 phone calls. I gave these guys a lot harder time than they usually deserve. They continue saying that the installation is so easy, that anybody should be able to do it but I insisted that I wanted a professional to do it. Part of the reason is my not so favorable experience with ADT where I had issues with the initial installation where they actually provided professional services.

My interactions with the Frontpoint team has been very positive. I've had them for about a year now and I use their smartphone app regularly. Installation has been very simple and when I had a minor issue during setup, I simply called them and they resolved it immediately.

I love Frontpoint. It’s great and I haven’t had any problems. My front door is being bypassed right now because I had to take it out to have it refinished and there have been problems with it, so it keeps showing that I’m bypassing it. But it’s done very well at recognizing that as a pattern and now it doesn’t yell at me anymore about it. I’ve been very happy with it. It's excellent. I’ve recommended it to several people already.

I have used Frontpoint for about two years, and everything has been good with them. I use their interactive features on my phone. I like the system. We're about to move it to a new house. They've already sent me a pack to do it and I just got to change the address when I move it over here.

It feels weird to write a review so quickly after receiving my kit (yesterday), but I feel I should so I can warn other Canadian customers. First off, I dealt with several reps and they were all very friendly. The equipment came quickly and set up was very easy. However... when I asked the first representative at Frontpoint if they service Canadian addresses, I really think he should have told me that yes they do AND to be aware that all prices I was quoted were in USD$. With the Canadian dollar as low as it is, this is a very real factor in considering the price. I haven't yet been billed the monthly charge, but I did see the charges for the equipment and it is much higher than what I expected. I now realize my monthly monitoring fee will be about $60 when I was told it would be $44.

I use Frontpoint for my business. Setting up their system was easy and they have great customer service. I'd recommend them.

We've had Frontpoint for two years now and it's a pain in the ** to install the security system. It's a self-install unit and the sensors couldn't be mounted to the windows the way they were supposed to without cutting part of the woodwork out of the window frame. I tried mounting the sensors a couple different ways and the pickups wouldn't connect. So I ended up having to modify my window frames. Outside of that, it was a piece of cake. I wish they had a little quicker response time when the alarm goes off. When the alarm goes off and if we don't get to it to shut it off in time, it’s still a couple of minutes before they call to check. But overall, I'm happy with the experience.

Frontpoint is a great company. The equipment and everything they have is designed well or works well and the service - the customer support is great. I’ve recommended them to several friends.

Since having Frontpoint's device, I feel more secure. I use their mobile app and I enjoy being able to control the system anytime, anywhere. We did have a hiccup with the way pricing was explained. What came to fruition was not what I was initially told and they wouldn't honor the deal because it wasn't logged into my record. It sucked, but I got through it and overall my experience with them has been great.

I've been with Frontpoint for a year. I had a different home security provider before but Frontpoint is much better. Their system is easy to set up. Once I called them they were able to get me to set it up. I also had to move my connection place upstairs for cellphone service but it doesn't matter because I have the mobile app to set the alarm which I love. I feel much better now. It's safer because my daughter is at home by herself sometimes so it gives us a sense of security to know she's safe in there. I'm very satisfied.

I have had Frontpoint as my home security provider for a year and a half now. Instructions for installation were easy to follow and their representatives at the company have been excellent. We've not had any issues, but we have had a couple of triggers. We were out of town for one of them but no problem, got it shut down and everything was fine.

I have used Frontpoint as a home security provider for 1 year. I just built a new home, so I got that. It's such a simple system to install. Plug it in, stick it on and it's done. I didn't have to bring someone in. I haven't had to contact them, but when I did initially, it was very good. Their system helps in my sense of security. I live on a pond so it's a little bit more secluded, and it's helpful to know that it's there.

First of all, installing our Frontpoint device was simple and easy for me since I was in home construction. Their team has been great when I contact them due to accidental set-offs. Additionally, I got an e-mail today saying that they’re gonna have a new mobile feature - I'll load that once that comes out. All in all, I feel very secured since I’ve had Frontpoint. It was a fantastic experience.

I have used a local provider at another home and I like Frontpoint’s system better for the fact that it's wireless and I can change and add components. I have been using Frontpoint for about two years and their tech support is absolutely excellent. It took less than an hour to do the whole home for the installation. Frontpoint being wireless and having online features on my smartphone were the two keys reasons I went with them. I have a second home and it's nice to be able to disarm the system for servicemen to enter and then be able to re-arm it. It's great. I also like the notifications that I get. I know I'll get a text to my cellphone if the alarm is going off at the second home or if someone entered.

We invested in the Frontpoint security system to feel more secure and our experience with them has been fine. It was relatively easy to install the security device. We had a question about this and called them and they helped us with it.

I've used Frontpoint for one year and a half, and so far, it's been good. Occasionally, we have issues with some of the sensors on some doors, where it will tell us that it's open when it's clearly closed. They've been helpful in helping us reconcile that, but there are other things that there's nothing they can do about it. However, they've always been receptive to trying to help the best they can by making suggestions like where to place the box and how to attach the sensors. Sometimes, they'll send us new sensors. Overall, we're satisfied and happy with them. They're really good.

Frontpoint is very good, I've had it for a year. Installation was very easy and they have an exceptional team. I love the fact that I get to control the system anytime and anywhere I go with their mobile app and I have a good sense of security for my family and home.

Frontpoint has been excellent and I've had them for about a year and a half. Setting the system up was very easy and smooth. The customer service rep helped walk me through it and got it set up. Anytime I’ve had a problem, they’ve been right there on the phone to help me out. They were knowledgeable. I use their interactive features such as arming, disarming from the app or computer and receive notifications on my smartphone. It's actually one of the reasons why I went with them. Since setting up Frontpoint I've had an increased sense of security.

I use the Frontpoint app on my phone to lock and unlock it but it only works on one phone. So if my husband and I are both using the app, whoever installed it first, it works on their phone and not on the other. Also, the length of the contract is too long. You get stuck into it.

Everything has been good with the Frontpoint security system. Installing it was brief and easy. There's an instruction and everything worked out fine. I also use all their interactive features and it's great. The people at Frontpoint were helpful and prompt as well. I would definitely recommend them to a friend.

A coworker told me about Frontpoint and I’ve had them since May 2014. Installation was pretty easy. I’ve only called them once to change the names and numbers for our contacts which was good. I also have the mobile app on the phone and it’s pretty nice. However, I don’t use it too often because we have dogs. We could use it for the doors but we don’t set the whole system on because of the sensors with the dog.

We use the Frontpoint system to feel more secure. I've also used their app for arming and disarming it, and I like being able to access and control our system at anytime from anywhere. All in all, I'm satisfied with them.

Installing our Frontpoint security device makes me feel better when we leave the house. And, it was easy to install. It's been about a year and a half that we've used them as our home security service provider and we'd recommend them to others.

It was very easy to set-up and straight-forward. Everything's been fine after that. I would recommend Frontpoint.

I chose Frontpoint security because of their features. I use the mobile app to arm and disarm. I’ve had them for a year now. The installation is very easy. The instructions were clear. It didn’t take me very long. Their team, they’ve been very good. I had one malfunction and they helped me. They walked me through it and conducted a few tests and we cleared it all up. I like the fact that we have control of the system all the time. I also like the layout. It’s very intuitive, very visual and easy. I don’t have to hunt for the right button to push. In our neighborhood, the burglars don’t care whether you have an alarm system or not. They break in anyway. When I’m away, I feel that if something happens, we’ll be notified. I’ve recommended them.

With Frontpoint you have to do everything by yourself. I didn't get too far with it. I got a little frustrated. I set it up but then there were some of the sensors that were not okay or they'll fall and so I said, it's not working the way I wanted it and then I dropped it. It could work but if some professionals would install it, it would probably be better. For some people, it might be easier if Frontpoint offer that option, too. I ended up getting another alarm company because they came to my house and they installed everything and I didn't have to worry about it.

We’ve been using Frontpoint as our security provider for almost a year and a half now. The Frontpoint team does exactly what is necessary and they're always prompt and efficient.

I'm happy with Frontpoint. I've had it for about a year and we use it mainly at night. When I was installing the system, I had to call Frontpoint to make sure the door sensors were put on correctly. It wasn't difficult but my doors and door frames are not completely flat with each other. They're on a bit of an angle from each other so I wanted to make sure that the system would still work. I don't have the cameras but I have the mobile app on my phone and my iPod. It's useful. I use it to check if the sensors are armed or disarmed.

We feel secure since installing our Frontpoint security device and we're fine with it. We've used them as our home security service provider for about a year and a half. It is much easier to work with than ADT. It was very easy to install my security device. The team at Frontpoint called me once when I had a false report. I like being able to access and control my system at anytime and anywhere with the mobile app. It matches what ADT has given us.

It was very easy setting the Frontpoint system. It's wireless, which I like, so I didn't have any trouble. It was very straightforward. It's also wonderful being able to access and control the system through the app at anytime from anywhere. One time, I came home from vacation and forgot to disarm the alarm, so the alarm went off and before I had a chance to disarm it, I got a call from Frontpoint. They did what they were supposed to do. They had to get the password, which I had forgotten the first time, and the police were notified and I got a talk from the police. And then I remembered the password, so Frontpoint called back again and then I gave them the correct password and then they contacted the police department and told them it was a false alarm. It worked the way it's supposed to work.

We have had Frontpoint for about a year now and my experience with the security system has been very positive. There was no installing process. You just hang it on your wall, and you call them, and they do everything from there. We didn't have to do anything. Plug it in and you're all set. The team members at the company are very good, very nice, very courteous and very responsive. I think being able to manage and control your system on the go is great. I love it. We feel much better that we have a security system in the house. In terms of worrying about a robbery or a fire, I always feel protected from any kind of fire or anything like that. It's a great system and I have recommended them to many of my friends.

Frontpoint is my first home security system and I have been using them for about a year. I’ve had off and on battery problems with the system, and it's down right now. The battery and the main unit which has the keypad on are not working right. I also have a problem with my hearing and if I get very far away from the control panel, I can’t hear it. All the tone that the unit puts out is right at the edge of the limits of my hearing. For an ordinary person with good hearing, it will work fine. If I could get a better horn, that would probably take care of the problem. I got a different one from another company which Frontpoint recommended but it didn't work well either. The unit is almost useless to me. I’m paying $42 a month, but I’m not using it. I’m only waiting for the time I can disconnect.

We had a different provider before but we switched because Frontpoint is wireless and doesn't need to have a phone line. All their stuff is wireless in the house. We’re going on two years with it and my husband is satisfied with any interactions he had with their team.

It's been over a year that we've been using Frontpoint as our home security provider. Setting up the system was easy and straightforward. Their team helped me out when I have questions and showed me the step-by-step process. Frontpoint has good customer service and are very helpful.

Frontpoint has a good salesman - he could've sold me ice cubes if he wanted to. Moreover, installation wasn't bad - I installed the device myself. I also have their remote control and I set it on my phone - it’s good and I like it. I did have a concern with them because I was having construction done in my house so I unplugged the system the whole day and not once did Frontpoint called to say, "Hey, nothing's being monitored on this house." and they didn't say much about it. Then when I asked to switch to a lower coverage rate because I don't use it often, they told me no. I have to say with it for that many years which then means that at the end of my contract, I'm going to cancel it.

I have used Frontpoint as my home security service provider for about a year and a half. It was pretty straightforward installing it as the instructions were easy to follow and if we had any questions, they were easy to get ahold of to help us.

I've been using Frontpoint for over a year now. I like setting up the system, it was easy and fast. Their team was also helpful. I'd recommend them for sure.

It's been a year and a half now that we've had Frontpoint and we are happy with them. The installation was really easy and their team was very good. We use their interactive features most of the time.

We have two different systems with Frontpoint. Installation wasn't difficult at all. We've been with Frontpoint for 3 years and so far it's been a pleasant experience. I don't have any complaints. I like Frontpoint better than the other provider we used years ago. I feel that Frontpoint is a little more advanced. They have the wireless setup and there are few things that I really like about it, like being able to access my alarm through my phone.

Installation was relatively easy and simple. The security system has provided me with an increased sense of security.

I installed the security system about a year ago. Their rep was very helpful. Since then I feel very secure and I would like to add more eventually. I'm very happy with the interactive features. Arming/disarming the system by using the app or the computer is very convenient.

I have been using Frontpoint as my home security service provider for over a year now. I don't think it's the most competitive one in the market so I don't know if I'll renew it. I think I could find other brands that are cheaper than Frontpoint. I know that other brands will let me get a phone app for $35. Here if I want another phone app, I have to add another $10 although the process of setting up the Frontpoint system was very easy. I find my interactions with their team to be very well. I'm happy with the product. Everything has been very satisfactory but I have to be mindful of my budget too.

My experience with Frontpoint has been fantastic. The business model is good with their self-install. Their technical support is quite good and responsive. Their products are not quite state-of-the-art but stable.

When we moved in our new house last June 2014, we put in Frontpoint as our home security system. Setting up was fairly easy, it didn't require any professional installation or anything like that. It was something we could do and we got telephone support when we needed it. They were very helpful and friendly, always positive interactions.

The security system was easy to set up and Frontpoint reps have all been good so far. The house is locked up now. No one can get in without me knowing.

Frontpoint has been our home security provider for 6 months and it's been a great experience so far. Installation was easy and the people were very helpful over the phone. We use the interactive features everyday. It's very easy to remotely access the system. I use the app on my iPad to arm the alarm.

Frontpoint's system is simple to set up and get used to. Customer service is really friendly.

Setting up the system was little frustrating. But I called them and we figured it out after a few phone calls. The people that I talked to were pleasant and very helpful.

I've used Frontpoint for two years. Setting it up was all good and I use their app regularly. It's the only way we're able to use it and I've thought of going online as well with the geo thing on. I also got no issues with their guys. Everyone was able to make up for my issues when I called in. Having Frontpoint gives me a sense of security. If something would have happened, I'd have the feeling of safety because the alarm is there and they respond quickly.

I have used Frontpoint for a year and a half. The set up was very easy. It took only 20 minutes. Their team has been very helpful and friendly. They were not too pushy. Whenever I had to call them, response was fast. I'm a little bit dissatisfied though about their video monitoring. Compared to the rest of their products, it's not good. I wish it had flexibility to record or to set up time that I would leave it on. Nevertheless, I use their mobile app all the time. Being able to access and control your system anytime, anywhere is a very strong selling point for me. It's pretty impressive. But I don't know about the security part of it. What if somebody else can access the same data? So at this point, I don't have any basis to verify that that's hack-proof. But for most purposes, it seems to work well. I would definitely recommend them.

It's been over a year that I've been with Frontpoint. I've called them a couple of times (when I configured the service and another one was to clarify a billing issue) and it's been a very good experience so far. Setting up the security device was easy. The phone app is convenient. I feel a bit confident since having the system since it serves as another level of added security.

We've had the Frontpoint security system close to a year now. I feel way safer with it installed in our small office. The installation turned out be fairly easy. I thought it would be much harder than it was. So far, we've had one or two alerts and they've been handled very well. My experience with the company was pretty seamless.

Frontpoint is an install-yourself system so it's easy to install. I had an initial call with their team on how to operate the system as well. I have felt more secure with Frontpoint versus when I didn't have anything for the door.

I have been a Frontpoint user for a year and a half. The installation process was easy, it's self-installation. They arm the system through my phone exclusively. It's nice and I'm happy with it. I know there are companies that are a little bit cheaper but they didn't offer access through the phone. I wanted a system that ran off of a Wi-Fi even if somebody cut the phone line that's why I picked that system. I've also been really happy with their customer service. I had to call them a couple of times to get the stuff in and they did something with the board and get it all set up. Then, it weren't loud enough. I called them back and they turned it up. They answered all the questions I've ever had.

I was looking for a security system and my husband found Frontpoint. Setting up the system was easy and their agents were very helpful on the phone when I had a problem. I have used my iPhone to arm or disarm the system and it's awesome. I've also set-up the alert system so I can keep an eye when he enters or leaves the house after 11. I absolutely feel more secure knowing that it's there. It's very reassuring knowing that there's a trigger and nobody can break it. If anyone breaks it, it's still going to trigger.

I've had Frontpoint home security for about a year and a half and they are definitely a lot better with the cellular service than my previous provider. And installing the Frontpoint security system was fairly simple and very easy because you just put the contacts on and the representative walked you through exactly everything about the startup and setup, and the system has worked fantastic. And it's great to be able to access the system remotely. Although there were some dead spots where there was no cellular service, but that's not really common.

Installing the system was very easy, although, one of the window sensors that has the double stick tape fell off and I had to put a couple of stick tapes to stick them back on the wall. Other than that, it's been fine. We like the advantage of being wireless so we can check on things. Our previous provider was just a local company and were basic where they tape everything. With Frontpoint, we use the phone app for the system all time and we have a little more peace of mind when we check online. Overall, Frontpoint provides excellent service and I've already recommended them to our neighbor.

Frontpoint is straightforward. I've used them as my home security service provider for a year and a half and it was very simple and easy to install my device. I've also used the app on my phone and online. They have a good process.

I've had Frontpoint for about a year and a half since I bought a house. Installing the security system was easy to do and the service person on the other end was very helpful. I have the regular alarm and I love the fact that it's portable and I can take it with me. The other ones that I've used in the past were all wired to the house. Overall, I definitely feel safer with Frontpoint security system. I've told a few people about it and I think they've signed on.

Installing Frontpoint’s security device was a pretty easy thing to do. I’ve had it a little over a year now and I recommended Frontpoint to a friend.

Before using Frontpoint, we had a local database provider's system built into our home. Soon we had enough problems with that system so we shut it down and transferred to Frontpoint. It was recommended to me by a friend who had installed it himself. I'm 5 feet tall and my borders are mostly 80 inches so installing the device was a little fun - I used ladders and the process turned out fine since the directions were nice and clear. I did have a few questions at the beginning but they were answered very well by their team. I also found their website to be very helpful.

The phone feature and the fact that I can easily install it myself were the reasons I went with Frontpoint as my home security provider. I've been using them now for close to a year and a half. Installing my security device was as easy as it could get. I use the phone app all the time and it's very convenient to use. Now that I have the phone app, I wouldn't buy a system without it.

I first got to know about Frontpoint from TheWirecutter.com, a technology review site. Installation was straightforward; mounting the device on the ceiling is a little tricky but it's mainly due to me not wanting to mount it there in the first place - nothing to do with Frontpoint. I've been with them for a year-ish and I'm quite surprised about the caliber of people that they have. It's unusual to find people that good in those sorts of roles. It's a must for me to use their mobile app since it's how I interact with the system. Them being an online-only company, it's helpful that I've been able to get stuff really quickly when I need it.

The first system Frontpoint gave us is not sensitive and we had lots of problem with it. It was designed for detection if I put it at a chest height but that gives me no visibility and a lot of time, one can crawl underneath it and enter the house without being detected - I tried it myself. They also didn't offer any help in setting it up. Moreover, the three-year contract period is too long and I cannot get to get out of it. The price may be low but it doesn't do the job.

I heard about Frontpoint from a friend and I eventually got them as my home security provider. Installation of the device was pretty easy, with their team members being friendly and able to answer all of my questions. I feel a little bit safer and have peace of mind when I come to work now that I have Frontpoint. We have some boys that were trying to still break in the house even when I had it installed and I think they finally got caught. I'd recommend this company.

I have used Frontpoint as our home security service provider for about 2 years. I chose Frontpoint because of all the features of the equipment. It seemed to have everything that I was looking for as well as ease of installation. I could install it myself without hiring someone to do it. I followed the instructions provided by Frontpoint and everything was easy to set up. I think that the access and control of the system on the go is a very useful feature of the system. Wherever I am and I have internet access, I'm able to control the system. So that's a very useful and desirable feature especially in these times of everything being able to connect via the internet. All have gone well so far with the representatives. Everybody has been very professional and courteous and helpful. I definitely would recommend them to a friend.

I have no complaints. For me, it was a good experience.

Frontpoint has been our home security service provider for about a year. Their people have always been professional, very proficient, and always answer the phone quickly. It has been a wonderful experience with them.

I've used a couple of different home security providers before like ADT and a local company but Frontpoint's customer service was really good and I could pick the components that I want and install it myself which was really simple. I've used Frontpoint for 3 years already. The customer agent stayed with me on the phone during the whole process and if there was troubleshooting that needed to be done, they were right there. By the end of the phone call, I had a system and it was communicating with central office. It reminds me if I do forget which seems to work really well. Just knowing if they come and cut the phone lines and cut the power lines, it's still gonna work. All in all, it's a good company. They have a good product and seems like they continue to add more products to the product line. This makes it easier to use and covers more exposure.

I had a great experience with Frontpoint. Installing our security device was easy and it's great to be able to access and control the system on the go.

I'm using Frontpoint for a little over a year now and it's my first security provider. It was all weird because I just installed it myself. I'm all thinking it's like cable and I was expecting somebody to come in, but it was easy. I just set it on and it works, the whole motion thing. And then calling was easy. The frontpoint team was friendly. But I think it's scary to have control using an app on my phone because what if someone deactivates it and if they figure out my password and I don't know how to fix it.

Frontpoint is a very good company. They're very "customer-centric" and have done a good job for me. After we identified what type of products we needed for my house, they got to me in a couple of days and then walked me through how to set up the system. Ultimately, I had one challenge with one of its elements but I called them up and they sent me a new one, and got it all taken cared of so it was easy. It's very beneficial to be able to remotely manage the system. Having the ability to do that and that flexibility works out very well. But I haven't done it much. I would just set it and go if I need to. Because of the system I have a lot greater comfort level knowing that if there was an issue we would know about it as opposed to walking into a house not knowing what to expect.

After talking to my friend who had experience with other home security providers and switched to Frontpoint, I investigated the company and decided to go with them. I talked to them and consulted about what kind of system and capabilities I needed. They were very helpful, informative, reasonable, and didn’t try to oversell me something I wasn’t ready for. Then the installation process, which was very easy. I had it up and running in 30 minutes, and their team was also patient. It took 3 rounds of calls to decide what I wanted to do but they were there, and they let me decide on my timetable.

I had no issues installing my Frontpoint security system. I use the mobile app and it's good being able to manage and control the system anytime, anywhere. Overall experience with Frontpoint has been good.

I'm very happy with Frontpoint. Setting up the system was easy and the very first sales person I talked to was so great. He answered my questions and had a great manner. Whoever trains their customer service people have a uniform style and it's very effective, comfortable and gets right down to the issue in a most supportive way. And I don't think it's a fluke that it's just one good person, it's something through the company and I really appreciate that with Frontpoint. Overall, my experience has been excellent, I have recommended them to friends and now in my mother's house.

Frontpoint is wonderful. I have no problems with them and I love my alarm.

One of our neighbors was using Frontpoint and they recommended it. Setting up the system was fairly straightforward and simple plus their representatives were responsive. I use the alarm.com app on my phone and it works very well for us in terms of practicality.

I'm very satisfied with Frontpoint. But I had to pay somebody to come out here and install it because Saint Louis has additional rules about installing security systems. All I did was take off the stickers and stick them where I was told. After the installer left, I moved a couple because they were falling off, so that sucked. I could've very easily done it myself. But since having the alarm system, my sense of security has improved. I use the system through the app and it's very convenient.

I've used Frontpoint for almost two years. I had ADT before in Maryland and since it was difficult for me to get ADT in the new home and Frontpoint was available, I chose Frontpoint. The installation wasn't as easy as I thought, but once I had a girl friend helped me and that was good. Also, their representatives are all very nice, supportive and spend a lot of time with me on the phone. They're good, answered all my questions and available when called. I've also tried arming or disarming from my computer or phone and that's quite easy.

We've been a Frontpoint user for about a year and we're happy with it. Installation was easy and their team has been good. Whenever we have an alarm or something goes off, they call very promptly and they've been very helpful with any kind of issues we've had with alarms. With regards to camera, I have a camera system as well so I kind of use those in conjunction with one another and I really like the ability to look at my cameras and then be able to turn on if somebody forgot to turn on the alarm. I can look at the camera to see if somebody is there and if they're not, I can turn it on safely and know that I'm not going to have a false alarm, so that's kind of nice. The mobile app is awesome too. That's a great feature. I do feel more secure since installation of this Frontpoint system.

I've had Frontpoint for six months now. I've had ADT before, but I like Frontpoint better because they're more responsive and have a lot more camera coverage and coverage inside, and I get more value for money. I was really busy so I had people who set up systems to install the device. Although they don't normally set wireless systems, they still did everything they can to set it all up, and they like the system as well. Now having the Frontpoint system installed, I've never had any false complaints.

I used Frontpoint mostly when I'm out of town. I used to have ADT for three or four years, but I prefer Frontpoint. My son, who lives in Houston, was the one who recommended them and set up everything. We've been doing quite well, and the only time I had to talk to anybody in Frontpoint was when I had water damage. They called right away, and were very good. In fact, my insurance guy was very impressed about the way they handled everything for me.

I was researching and found that Frontpoint was a good option for my house so I trusted them. I have been using them for about six months now. Installing the system was a straightforward and easy experience. Once I had a sensor not working, I just called up their representatives and they replaced it. They were friendly and were able to help take care of my problem quickly. I use my cellphone to try the system's interactive features such as being able to arm and disarm it. It's working pretty well. I use the system all the time and I feel confident having it.

I’m home most of the time and once I got Frontpoint's alarms on the doors and I can hear them opening, I feel safer. FrontPoint's customer service has been great. Overall, they were all very helpful and considerate.

I went on the internet and saw that Frontpoint was number one so I got them as my home security provider and been with them for more than a year. Installing the Frontpoint security device was very easy and talking to their representatives was really nice. I have the front door, back door and motion detector installed. And being able to access and control the system on the go is very useful, especially when you need someone else to go into your house. Everything has been great with them so I'm not going anywhere else anytime soon.

We've had Frontpoint for a year now but we've always had a dog and I never felt the need to have a security system other than when we didn't have dogs. Installing their security device was easy and simple and everything was labeled and the directions were easy to follow. However, I need to talk to Frontpoint reps since we have a small dog now. I may be wrong, but they had told me that a small dog couldn't set off the alarm. I'm not able to use it much now except at night and I don't like that so I have to see if that's a possibility since I don't want him setting it off. Nevertheless, they are very easy to talk to and work things out if you have a problem. I'm very pleased with the service so far.

We have been using Frontpoint as our home security service provider for about a year and a half. We decided to use Frontpoint over another home security provider because of the recommendation on Angie's List. The staff are always fantastic. But as of late, our experience with Frontpoint is not so great. We're having some technical issues and I don't have time to work them out with the technician. I haven't been home long enough to sort what the issues are. Overall, we're happy and hopefully we'll get them sorted.

I have used Frontpoint as my home security provider for 18 months. They were consistently being reviewed as one of the best home security systems. My parents had already selected them and were very happy. Installing the Frontpoint device was very easy and they were extremely helpful. The only challenging part was finding an appropriate place for one of the windows I wanted to secure, because of how that window was designed. Then a few months ago, we decided to add a couple of sensors. They were very helpful walking us through the process and making sure everything was up and running.

Everything is fine with our Frontpoint and I don't have any problems at this point of the game.

Installing the Frontpoint system was pretty good though it was a little more complicated than what they made it out to be. But ultimately, they were pretty helpful and we got it going even though it took a little longer. The installation team was pleasant and helpful whenever I had to call them. Frontpoint needs to be a little more innovative in the use of video. Video cameras are getting to where you can watch, see your house through the internet. It's one thing to have the alerts and alarms but other kinds of solutions that will incorporate video will be good, too. It didn't seem well integrated. It's a lot harder to install than what some of the competitors may be.

I had some frustrating moments in installing Frontpoint because some of it didn't fit in the doors right. Nevertheless, their team has been good, and having the system definitely helps.

I've been having a great experience with Frontpoint and there's really no issue. I only had an alarm go off one time, they called right away and it was fine. I would recommend them to a friend.

Setting up my Frontpoint system was easy. I've used the mobile app and it's wonderful. I haven't had an opportunity to use some of the camera options and other features, but since setting it up I've had more peace of mind, I feel safe when I leave my home unattended and I sleep easier.

Installing Frontpoint was very self-explanatory and easy. I've had it for a year and a half now. I feel much better even with the chimes when the doors open and shut. I have little kids, so it’s nice to know that I can always hear them come and go.

The system was very easy to set up. We've been using it for two years now and so far everything's fine. It's very easy to maintain.

I'm pleased with Frontpoint. They have readily accessible telephone assistance. Plus the unit and the system is as simple as its promoted to be. Overall experience with them has been positive. Highly recommended!

I did some online search and I found that Frontpoint has good online reviews, that's why I went with them. I installed the system myself and it was relatively easy. One time, I had a water leak and they responded quickly.

Frontpoint's mobile app is not worth crap and my lighting device hasn't worked super good. However, the installation guys were great to help me when I've had to call in one time. I have no complaints other than that it doesn't work the way it should. Nevertheless, everything seems to be good though I'm looking to end it once my period's over since I don't want to spend $42 a month for that. Nobody's contacted and bothered me so that's a plus and I like that.

Setting up my Frontpoint system was easy. I just needed to call them when we activated it. There was no problem. We've had it for about a year now. I use the computer quite a bit to check on it and I can see stuff on the website that way. I also use their phone app.

My experience with Frontpoint has been excellent so far. Everything is perfect - the monitoring is really quick and the app works great. I have recommended it to a friend.

Frontpoint has been our home security provider for a little over a year. I really like that the overall setup was really straightforward and easy, it was a no-brainer. We have all the interactive features and I like being able to access the controls remotely. Having Frontpoint is a good thing and I'm extremely satisfied with my experience.

I'm happy with Frontpoint. Installing the device is simple.

We went with Frontpoint because our previous provider did not tell us that our alarm wasn't working when we disconnect our landline phone. We set it every day thinking that it was working. And then we found out about it a year later from a letter that they sent in the mail. Luckily, there was not a break-in or something that happened. But we paid for that every single month thinking that we were protected and we didn't know that we werent.

We've had Frontpoint for a little over a year now. It is our first experience with an alarm system. Installing it was quite easy. They had given instructions in the kit and had everything in it that was needed and they have an installing team that walked me through what I needed to put in the installation and made sure everything was fine. I had one or two instances when I had to call and talk to them - whenever we had some accidental alarms - and it’s always been very good and prompt service. The alarm system is as advertised and we’ve been quite happy with it. It's nice that we have access to it from anywhere. I have the door monitors. I get alerts whenever the doors are left open.

I installed Frontpoint mainly for my wife because I'm gone a lot and I make sure she has peace of mind knowing that she's protected. My wife and I feel a lot safer with Frontpoint in our home. It wasn't hard to set up the device. We use the app to control and monitor the system all the time, which is a great feature. Frontpoint has been great and I have no complaints.

My home had been broken into so I researched about home security and now, I have been using Frontpoint for a year and a couple of months. Installing the device has been easy and I had good interactions with their people. I feel better after installing the device, but the only worry I had is the delay of getting somebody in our house in the event something happens. Other than that, I would recommend Frontpoint to my friends.

Installing the Frontpoint device was easy. I had to troubleshoot a couple of spots but it was because of how my doorways are, and it had nothing to do with the equipment that they sent. The equipment was nice. I just needed to take off the sticker and put it on there. The people from Frontpoint were very professional, friendly, and helpful. At the beginning, I thought I was having some issues with them because the alarm would go off and they wouldn’t help but I finally spoke with somebody and they told me that the reason that was happening is because we weren’t giving the correct code word that we had set up at the beginning. So once that was fixed, everything was fine.

It’s straightforward installing everything and Frontpoint team was friendly and helpful. It's also good to have access anywhere at anytime using their app on the phone. However, the device hasn’t always worked perfectly. There’s been a few false alarms and their equipment’s not the best. Security went through it, and the company was helpful, tried to resolve issues as best they can over the phone. Overall, good service, poor equipment.

Installing the Frontpoint security device wasn't too difficult at all. I build houses for a living so the explanation, as far as instructions are concerned, was pretty elementary to me. And the Frontpoint team have always been pleasant and were able to handle my situation anytime I had to call them. And, I frequently use the interactive features on my smartphone and I enjoy being able to access and control the system on the go. Overall, Frontpoint is very dependable and having their system gives me peace of mind knowing when my doors or windows are open when I'm away from home.

My experience with Frontpoint has been very good. I had ADT before and had a lot of issues in our house they couldn't seem to resolve. We got tired of having them constantly coming out - the system was old. The technicians that came out were very nice but when we called the higher ups to tell them that things weren't working, they didn't seem to care which was annoying. We used them for almost 25 years.

I like the cellular and wireless security system from Frontpoint. Setting up the system was easy and the Frontpoint staff have all been good. I've tried arming and disarming my home using the smartphone app and it's been easy. So far, Frontpoint seems to do what it says it's gonna do.

Installing my Frontpoint device was very simple - it had clear and easy to follow instructions. I also had a pleasant interaction with their team. It’s not too complicated to get a hold of someone from the company. I use the mobile app to turn my system on and off, and it’s very useful. I feel more secure and I’m happy with my experience.

I have used Frontpoint about a year or so and installing the security device was fairly easy. And talking to the Frontpoint team was good and pleasant. I feel safer now that I have Frontpoint security system installed in my house and it's good that I am able to access it anytime and anywhere with my smartphone. Although I didn't realize that I was locked in a 3-year contract because I heard commercials now indicate that they don't lock you into a contract if you're self-installed. My job has been a hit or miss lately on whether I'll be able to hang on or not. But overall, it's been good.

Frontpoint has been awesome. I like it because it does what it has to do. Their customer service is great and when I talk to them they are always nice and helpful. I would recommend them.

We've used Frontpoint for a few months now. Setting it up was not at all difficult. And we liked the Frontpoint team. We had a couple of interactions with them, not a real kind of danger or anything. But it was one where I was pinged because of cooking, there was a smoke and the switch went off. The response was pretty quick by the team and they were courteous. We used to have ADT. They’re pretty similar in the response time and the safety. But the good thing about Frontpoint is that it doesn’t have wires, and we can control it from our phone. It’s easy and the system is portable. I can take it to where I move and I can control it from anywhere I am. I highly recommend Frontpoint. In fact, I've already recommended it to many friends.

We signed up with Frontpoint in April of last year. Everyone at Frontpoint was helpful, but I don’t think they were honest about what kind of protection it is. I don’t understand why the motion sensors don’t work. I also don’t have a good feeling about it that’s why we don’t use it. We want to refund our money. We bought it because we were going on vacation, but our experience with them is disappointing and it had us misled. We used ADT before and ADT is much better.

We've used Frontpoint for a couple of years now and we've got it at two different places. But we’re not real happy with the charges. A local outfit is on television advertising the same product and service as Frontpoint for $15 a month. We're paying over $30.

We've been with Frontpoint for more than a year now. Installing the security device was easy and the team at Frontpoint was very pleasant. I had a problem with the battery and it got solved very quickly. Everything went smoothly. Compared with Comcast, my home security provider before, it's a night and day difference. Since installing the Frontpoint security device I feel more safer. Gives me peace of mind. The system is easy to use and the interactive features have been pretty good. I know when my wife comes in or when I leave something open.

Setting up my Frontpoint security system was very easy. And any time we had questions, we just called them and they walked us through it. It's pretty self-sufficient, self-explanatory and everything came provided. Once we were finished, we just called them and they activated the system. It was a great experience because we did it ourselves but then were able to consult with them when we had any trouble.

We've had Front Point Security for about two years. The system was easy to install and is easy to use. We feel safe and secure at home or away from home, with the alert turned on. We can even turn it on from a distance, using apps on our cell phone. We can look for activity from our computers, anywhere there is Wi-Fi. We love the system's simplicity and reliability. We've had to contact the office a few times and reps. There were always pleasant and helpful.

My experience with Frontpoint has been fine and acceptable. I don't have a lot of interaction with them unless I'm broken into. When I'm out of town, I don't talk to them a lot. When I've called them to change my credit card number, that's gone seamlessly. But at the end of the day their price is too high at $43 a month for security and most of the companies would charge for completely less.

I have been using Frontpoint as my home security provider for 1 year and 4 months, but I had another provider somewhere else. I get better response from Frontpoint when I have a problem. I had a pretty straight forward experience when I was installing the device. I had a lot of questions but their team was very helpful in terms of answering them. Since installing my system, I feel like my house is secured. It's good.

I've been using Frontpoint for about a year now. The installation was simple and easy. You have to follow some guidelines and talk to tech support so that you don’t screw up installing the motions. Also, it’s nice that there is a satellite built into the system which I haven’t seen before. Other systems, they can connect to the internet but have to do so through your router while this one has a cellular connection so I like that. I only control the system with the interactive features and it's great that I'm able to arm and disarm through an app like what I've experienced in the past. It's a quality service and a better monitoring so I would put it in an ADT range, a class above some of the budget like NextAlarm that are $12 and $15 a month. But I wish it was a little bit less expensive. It’s fairly valued right now but to be a good value, I would want it to be in a 30-dollar range.

Installing the security device was a very simple operation - easy to do following instructions. I have been using them for about a year now. Their team was fine and answers the questions when I call. I'll let them know when I go on vacation and let somebody else take it. They're very flexible and handy, and helpful. I had an incident happen but it was my fault, and they told me how to take care of it. This system is used when we're traveling. I was down south Florida on vacation and my son needs to get in the house and I could operate if from there, turn it on and off. It’s easy to do. When the alarm went off, they immediately called me first and then they told me how to correct that. All in all, I'm happy with Frontpoint, they're pretty good.

I recommend Frontpoint. When I had issues, they were taken care of promptly, I didn't have to wait for somebody online or on the phone. The people I dealt with were knowledgeable. Even if an issue that came up that had to do with a product that was shipped, the person assigned by Frontpoint to handle it was able to describe simply how to take off the cover and fix it, it was really easy.

Customer service has been good. They've been helpful when I called.

Frontpoint is a self-installed system. I just had to get the quantity of devices for the doors and windows. I've used the Alarm.com app in the past to help me keep an eye on the armed system and it's convenient. I also use it to disarm the system if somebody needs to go in the house such as to fix the furnace. I'm working a lot out of town right now and the peace of mind is nice. I do not have to be worried about anything.

Overall, I'm satisfied with my experience with Frontpoint. Installation didn't require much, we can do it ourselves. It didn't have to get everything wired. It was very easy and more affordable. The company service they provided has been responsive. I haven't had to call for help. I haven't used it for a while, but when we have to use it and call for a service, people have been responsive. I'll recommend them.

We've been a Frontpoint user for over 2 years now. I like the ease of being able to set it up myself and that was a quick and easy process. I haven't had any issues with it such as false alarms or anything like that. I'm happy with it. There's a little bit more security in having Frontpoint system installed. It's really easy to use and I would recommend it.

I bought Frontpoint late last year for a new house I built. Installation was as simple as it could get. It takes about 15 minutes. The Frontpoint team was very responsive if I have questions or issues. I never had any problems at all. I use their app on my phone all the time. I'm sitting here in Florida, my home is in Pennsylvania. I just looked at my cameras a few minutes ago through the system.

I've been using Frontpoint for over a year now. I used to have a different security system in my prior house, but it was pre-wired. So in the house that I currently live in now, I had Frontpoint installed. It's been running fine, so I don't have any complaints. Its great because I have a young child so I can hear the door open. And I really like that about the alarm. Its nice even when I'm home alone.

It's been less than a year since we had Frontpoint and our experience is generally positive. It was easy installing the security device. We don’t have any cameras, but we use the app to manage our security system remotely, which is pretty cool.

I've had Frontpoint since the summer of 2013. I found it online and it was my first security provider. I was skeptical installing it at first 'cause I had to do it on my own. I was intimidated and very upset I had to install it, but it turned out to be really easy. The Frontpoint team was good too. They were helpful and knowledgeable. Once it came and I got on the phone with one of the representatives, I was walked through installing it. I also use their interactive features all the time. I love it. The app was one of the reasons I chose Frontpoint because sometimes I don't feel like walking over to turn it on. Sometimes I'm a the door and I forget. I have a reminder set in case I forget to do it. I also got a camera. It does make me feel safer. All in all, it was easy and I feel safe and secure with Frontpoint.

Installing the Frontpoint system was simple and easy. I called customer service and they walked me through the process. My interaction with them was a good experience. I also use their interactive features and like it a lot. I enjoyed being able to manage and control my system on the go. It's definitely nice to have a system especially when I travel because I didn't have that before. It's convenient and it works out well for me.

We had Frontpoint since July of 2014, and it’s a fantastic company. When we installed the device, it was a little tougher than I thought it would be. We had some issues getting certain things set up, particularly the garage alarm system. There were also a couple wall units that we had some issues with that we had to call someone from Frontpoint for help, and everybody we've ever contacted were very helpful, patient and nice. I use the mobile app almost every day, and it’s really good. However, every now and then, it has trouble connecting, and I would have to log in a couple of times to do so. We also added some more security into the basement area halfway through the year and got rid of the glass break feature, which didn’t work, so we had to send it back.

We're very happy with the service we've gotten. Everything's great. We like Frontpoint and would recommend them.

We've had Frontpoint for 14 months. We had ADT before and but I’m much happier with Frontpoint because it works better and it has garage monitoring. We also used them more than we did with ADT. The installation was very easy and I really have to do nothing. Once we got it, we set it up and we've been using it ever since. The guy I talked to from Frontpoint was very helpful and he explained it all to me. The app is very nice and we like it. Now that we have the security system, we have fewer worries and it’s nice to have the stay part so that if my wife is here by herself, she can do that and know she’s safe. And it’s a comfort to me knowing that she’s safe.

Since installing Frontpoint, I have fewer worries. Everything's fine other than the cost which was high and sometimes it's slow to respond. For the cost, it's not worth it. There are comparable companies that have the same monitor and capabilities for half the cost. I don't like the fact that it's a 2-year contract but once I get to 2 years, I'm gonna drop them and go with another competitor who's half the cost.

We purchased the security device from Frontpoint about a year ago. Installing the security device was way easier than I thought it would be and Frontpoint reps have been helpful and responsive. We've liked what we had so far, have no complaints and we feel safer with Frontpoint. We’ve had broken glasses happen in the kitchen and it sets off the alarm. That's not a big deal but the nice thing is that we know if it were an intruder our glass break system would have been doing its job.

I have been using Frontpoint as a home security provider for about a year now. It's simple, easy and does what it’s supposed to do. They gave me enough directions to install it myself, so it was great and I have no problem interacting with their team. With the security device, I'll be alerted when my house is broken into.

I would recommend Frontpoint, though it was very hard to set up on our internet and the components don't always stick together. They fall off the wall, which was causing issues.

Frontpoint is kinda expensive. But being able to control my system on the go is nice. I downloaded their app and it works fine. Everything went smooth during the device installation.

We got Frontpoint as our home security provider last year and we really enjoy having it. We switched to another system, but we did not like it, so we went back to Frontpoint again. The customer service is pretty good. We have the mobile app, and being able to control the security system from anywhere at anytime using my phone is pretty good. Since we installed the device, I have been feeling more safe compared to not having the system. It's very helpful to have it.