Frontpoint Reviews

Installing the security device was very easy. I haven't been in contact with Frontpoint since we set the device up because I haven't encountered any issues so far. I use the app all the time and it’s exactly what I need.

I have been very pleased with the equipment and service so far. I love having the mobile app because it eliminates any need to hurry to exit after arming or rushing to the control panel upon entering the house. If I have any complaint at all, it would be that the lights on the control panel are too bright but it's a minor complaint.

We are pretty happy with Frontpoint. Installing the security device was very pleasant. Since having Frontpoint, it gives me a little more peace of mind when I'm not at home. I use the mobile app all the time, I like being able to access the system on the go. Their team is also very professional when I talk to them and the system is easy to maintain. I'm very happy with it.

I never had any issues with Frontpoint. It has always been good. Installing it was really easy but it's hard to get the door monitors to match up if there's an outline around the door frame. We always just set it when we leave and disarm it when we come home or when we go out of town. It made my wife feel a little more safe when I was out of town. It's simple and easy.

It's been a positive experience with Frontpoint, I haven't had any complaints. Once we have interacted with them, it's been positive. I haven't had any issues with them, and I will recommend them.

Some of the sticky stuff didn't stick when I was installing the device, so I had to get sticky tabs to get some of the motion sensors to stay up. But other than that, our Frontpoint security system is working great.

I moved to my new house last year and I wanted to get a good security device. My neighbor recommended Frontpoint but I also heard other options like ADT and other companies. I checked online for reviews about Frontpoint and I really liked it, so I decided I want to go with them. The installation was very straightforward. When I had any question, I could call the Frontpoint security representative, and it was fairly simple to install the system. You don’t need someone from Frontpoint to come to your house and install it for you. The reps were helpful and knowledgeable.

The installation of our Frontpoint devices went smoothly and the reps were really helpful and prompt. Also, their mobile app is really easy to use and convenient.

Frontpoint is cool. I like to use the app so I can turn my system off, but I’m still struggling to get it working. It worked at first, but then stopped. I’ve reset the password and it worked for a while, but it’ll just stop working again, so it’s in the stop working phase now. Other than that, I’m still happy with them.

I was a little bit a butter finger, but the installation went well. I use the app on my cell phone to set and reset the alarm, and it's pretty great. I'd recommend Frontpoint.

I chose Frontpoint because of the price. I had a little problem installing the security device in the beginning but everything is fine. I feel safer, and their mobile app is great.

I’ve had ADT as my home security provider before, but I love Frontpoint much more than them. It was relatively easy setting up my Frontpoint system, and their team was always friendly and helpful. I also appreciate that they’re willing to take the time and have the patience to help me set up my system properly without rushing me up. The only time I had an issue with their team was when my camera had a problem, and we had to go through all the steps, which took about an hour so it was not very fun. I also use their mobile app, and I like it since it was one of the factors that sold me on Frontpoint, and since installing my Frontpoint devices, I feel that my home is secure when we’re away. It also provides me more confidence compared to my ADT system. Frontpoint has an easy to use system with great customer service, and I’d recommend them.

I lost my husband and we live in the country. My daughter-in-law looked up online and researched for me, and Frontpoint was the highest rated provider. I looked at 3 or 4 companies but Frontpoint turned out to be the first people I called and they looked like they're the best deal and the easiest to manage so I decided to go with them. I did all the installation myself and it was easy. I love the app - if I forget to turn the system on before I leave, I can get it on. I felt safer with Frontpoint since I am the only one staying at our house. It gave me peace of mind. Every single time I called them, they gave me immediate answers and walked me through. They’re very attentive to making sure the customer is first and foremost. Frontpoint has been outstanding.

We've had Frontpoint for about 15 months. The installation process was straightforward so it was not difficult. But recently, we had an interaction with their team that was not all great. The alarm was tripped when my mother was visiting and we were out of town. We couldn't remember the password we had put on the account 15 months ago. So Frontpoint couldn't give us any information and they had no backup system in place - social security number or security questions to help people who lost their passwords in times of crisis. We had to call back five times. We eventually remembered our password, but it was remarkable that they didn't have a better system in place. However that aside, Frontpoint does provide a better sense of security.

ADT was supposed to come out and install my system but they didn’t, and I got robbed again while waiting so I went with Frontpoint. All has been good. Their people are very professional. I use the mobile app to turn on/off the alarm, and I like it. If somebody breaks into my house, I'll know about it and the cops would be notified. But recently I have people at my house 24/7 so I wanted to turn my system off but I found out that it’s a 3 year contract. I was not happy about it.

I had no problem installing Frontpoint myself. I’ve called Frontpoint number of times when I had some devices fail and they’ve been very responsive and either helped me through the problem or corrected it by replacing the device or the piece that failed. I also use their mobile app everyday. I'd recommend Frontpoint.

I previously had ADT and I liked its monitoring feature much better than Frontpoint's. I was also able to access and control my system while on the go with ADT and I had more functionality back then. I was able to talk to Frontpoint's team over the phone and they were just all right. I can set my alarm through my phone but that’s about it. Overall I don’t have any complaints about Frontpoint and I'm happy with them.

Installing Frontpoint's security device was simple. I have their app on my phone, and it's so much easier to arm and disarm the system. I love having access and control of the system anytime, anywhere. Overall, I recommend Frontpoint.

We've been really happy with Frontpoint. I had some issues to begin with, but they helped me through them.

It was very easy to set up and use Frontpoint's security system. Anytime I've talked to them it was not like talking to the console. It's all been positive. I had an experience with their team when we forgot the system was on and couldn't remember our password, but we were able to turn that off before the police came out. I've had another security system hardwired into the house when we bought it but Frontpoint was much more flexible and easy to use. I never used the other one.

5 stars now. Thanks!

I bought Frontpoint because they were the best out there and because my previous security provider (the one that came with the house) wasn't that good. Customer service far exceeds my expectations. Every time I call up, it's excellent. They call every time something goes off. The device is fine and everything works well. I love the mobile app. It helps when I'm on the road and my dog sitter forgot her phone or forgot what she was supposed to do. I can turn it off for her and she can do everything when she gets to my home. Since installing it I feel more secure because when it does go off and it was past 30 seconds, they call me right away. That makes me feel good.

Frontpoint’s devices didn’t run off a phone line, and if someone were to break in, the alarm signals and notifications would still go out, so I went with the company. I tried their mobile app and liked it a lot, since it’s very convenient. Also, installing their devices wasn’t hard at all, and one door sensor wasn’t working, so I called customer service. I also called them when I had issues like false alarms and other stuff, and I’ve had fewer worries since installing my devices. The experience has been good so far, and I’m happy.

The customer service of Frontpoint has been good. Every time I call, they have always been able to answer my questions. I have the app on my phone and I like it especially sometimes when I forget to set the device when I’m leaving.

I have been using Frontpoint for a year. Installing it was very easy and we feel more secure.

Installing the security device was relatively easy, and I've also used their app. It's been good with Frontpoint, and I recommend them.

We've been happy with our Frontpoint security system. It was what we expected it to be. I was able to use the app. I would recommend them to friends.

I've had Frontpoint for a couple of years and my experience with them has not been very good. My son has Frontpoint up at our condo in Steamboat and he's able to tell when somebody's walking around the condo. He doesn't see the person, but he knows when there's movement like when the door opens or closes. I also wanted something that alerts me if somebody's going in or out of my house. My bedroom is at one end of the house and the back door is at the other end. So if somebody comes in and out of the back door, I would not hear it. Unfortunately, I can't work my Frontpoint. It's supposed to be on my phone and I'm supposed to be able to view things, but I can't. On occasion, I can get it on my phone and I can see the living room or one of the rooms. For example, if I'm sitting in the living room and turn it on, I can see it. But if I'm at my son's house and turn it on, there's nothing.

What I liked about Frontpoint was it was easy. We were able to put all the sensors and everything in ourselves. We didn't need to have an appointment for somebody to come to the house. Even though we ran into some problems, we were able to call people from Frontpoint and somebody walked us through the problems and so we've been happy.

It's been a little more than a year that we've used Frontpoint as our home security service provider. Installing our Frontpoint security device was good because I like being in control and I don't like people in my house. The self-install was actually one of the reasons why I chose them. We've had phone calls with the team at Frontpoint and these have always been pretty easy. Our phone interactions with them have all been very good. I definitely feel more secure since installing our Frontpoint security device. It's got a level of security that everybody appreciates.

So far, our experience with Frontpoint has been pretty good. Installing the device was no fuss. We got to talk to their team because of the first smoke detector and it's been good. We use their app regularly and I love that I can access and control the system anywhere I go. It's low maintenance and I feel more secure leaving the house with Frontpoint.

It's been a good experience with Frontpoint. We haven't been robbed before or after so it's hard to evaluate its effectiveness. I also have no idea whether it’s a value or not when it comes to price, but certainly I'm getting the service I agreed to and wanted. There's a bit more comfort in this home. Customer service has been great, and the security people have been conscientious.

Frontpoint installation is much easier compared to ADT - you don’t need things drilled into your walls which is one of the reasons that I went with Frontpoint. Also, sometimes with ADT a bug can walk across the sensor and trip it. You can be thousands of miles away not knowing what the heck’s going on. I found that frustrating and I thought Frontpoint is probably better. Apart from the easy installation, their mobile app is excellent.

My husband insisted on doing the installation and was a little bit confused about where exactly the sensors on the door should be positioned because it wasn't exactly clear in the instructions. But since installing Frontpoint, I feel more secure especially when we go away. It's nice to know that I got the mobile app feature, which is great and convenient, and gives me the extra level of insight. I'd recommend Frontpoint.

I had a friend who had the Frontpoint system and referred it to me. I've had it for a year and four months since. When I installed it, it was smooth and easy. It's been working great and we almost exclusively use the app to control it. The only hiccup we ran into early on was around billing, but we go that sorted out easily. Everything else has been fine so far.

I’ve had another home security provider before my switch to Frontpoint, but Frontpoint’s good because everything’s portable. I initially setup my devices one way but wanted to make a change, and we did it seamlessly. I also wanted to change the alarm and protect the front two rooms when I stay at home, and it worked very well. The push-button things are a problem however, since I think one of the sensors is down and I haven’t been on the website lately but I’m not sure. Also, I have a lot of gold, silver, certified jewelry, and without cameras, I’m feeling exposed, so I wanted Frontpoint to have cameras that are wireless, online, and are cloud-based. Other than that, my experience with the company has been clean, simple, and easy. I have no beefs at all, and I’d recommend them.

Frontpoint makes me feel a lot safer ever since having it. Installation was very simple, and their team is very friendly, professional, and knowledgeable. I use the mobile app all the time for arming and disarming, and checking if doors are open or closed. Everything seems to work pretty well. I love being able to access the system anytime, anywhere. It's fantastic. Overall, Frontpoint is a great system, easy to install, and works very well.

I don't use the system too often but it's straightforward to use and seems to be working fine. Experience has been generally positive, and I'd recommend Frontpoint.

A cousin recommended Frontpoint after he did his research and saw all that Frontpoint has and all the good reviews. It was an easy installation and the way that we mounted the actual system onto our louvers allow us to keep the sliding window open while closing the plantation louvers so we can get a nice, cool, fresh air breeze at night (whereas before we couldn't leave it open because somebody could just come inside). I had to call Frontpoint recently for a replacement of the battery in the main console. I had questions about security cameras and they were all good and provided me with everything I needed so it's been great: great customer service, very knowledgeable staff and I couldn't feel any safer with the system.

I did a search online for different companies in the town where I live and Frontpoint came up with very good online ratings so I tried them. Installing the device was easy. I've talked to their service department twice, and small issues were resolved quickly. The apps also work quite well. My wife and I are not at the house full time so while we're away, it's more secure than it was before. I'm satisfied with Frontpoint.

I've been with Frontpoint for two years. Installation was easy and the mobile application is convenient.

Frontpoint is a really good system. I've been using it for about a year. My experience in installing it was pretty good. I had a couple of issues at first but I got them figured out. I have their app and I like it. I'd recommend it.

Frontpoint is perfect and I'd recommend it.

I went on the internet and Googled best security system on the market, and Frontpoint was first. Setting up the system was probably one of the easiest things that I've ever done. I have been with them for a year and a half now, and I feel a lot more secure. I like the mobile app and use it a lot. I enjoy it because when I go on vacation, I set it to a no-entry delay which means it automatically starts screaming the minute that the doors open, and before I come home I can disarm it from my phone. I also like that as soon as my phone leaves the area around my house, it notifies me if I've activated my alarm or not. And if I haven't, it sends me a text saying if I want to activate it because sometimes I forget and I'll do it on the run. It's been a great experience with Frontpoint.

The motion sensors pickup my 20lb dogs. The glass break sensors go off all the time when we're at home, including when our morning alarms go off to wake us up or our phones ring. Ultimately motion sensors are good if you don't own pets and glass break sensors are good if you aren't home. The door sensors work fine. The touch panel is extremely slow and needs more memory. The delay causes you to hit the wrong numbers because you aren't sure if you hit the right ones when trying to disarm the system.

We had ADT at a previous home, and I think Frontpoint certainly is much more advanced. It’s more self-install versus ADT’s. I like using Frontpoint's smartphone app as well to utilize the service. I also like the ability to re-set or set the system if we’ve forgotten. There have been a couple of false settings that I have complained before, but overall I had a great experience. The Frontpoint staff have always been very friendly and provided very good customer support. I'd recommend them.

Frontpoint's installation was straightforward and I've had it for 18 months now. Their team was really good, they got to the point and solved the problem I had. Their mobile app is easy to access so it is quick to activate and deactivate the system. My wife who hates technology even uses it. Since we've had Frontpoint, our sense of security heightened. My wife feels better at night and even when we're not at home.

I googled home security systems and I saw that Frontpoint was one of the highest, so that’s why we chose it. I had no stress installing the security device, and their mobile app’s great. Their customer service reps were able to accommodate everything that we’ve asked them about, and now that we set the device when we leave the house, we worry less about anything happening while we’re gone. I’ve had a reassuring and easy experience with the company, and I’d recommend them.

I looked up Frontpoint and others online and was happy with what I read. It was easy to install the device, and the phone support was very helpful and polite. We have Frontpoint for 3 years now, and feel a lot more secure at night and sleep better not having to feel like I got to listen to everything. I use the app and I love it. I'm glad that whenever I have to call Frontpoint, I get someone who I understand. Obviously, they're not outsourced and I appreciate that. That for me is reason enough to keep my business with them.

We had a different home security provider several years back, and Frontpoint is much better. The reps were very helpful with several questions I had while I was doing the installation, and in making some changes that I decided to make when I first put the device in. We use the mobile app on occasion and I like it. It's a benefit for us. My wife is much more comfortable with Frontpoint installed because I work some strange hours at times. I've recommended it to several people.

Installing Frontpoint was super easy. Since having it, we feel really safe and it helps me stay out of trouble when I forget to shut the garage. It's also very convenient to access and control our system at anytime and anywhere. Our interactions with the team have always been professional. We'd recommend Frontpoint.

My Frontpoint experience has been good.

My experience with Frontpoint has been very positive. I have not had any issues or problems with them at all. I've been using it for about ten months now. I had managed to miscount the sensors I needed and they were very efficient at getting more sensors to me. I use the mobile app also all the time. When I go out and somebody needs to be in the house, I just turn the system off, then on. It’s great. I feel better since having Frontpoint. It makes it a little bit more comfortable for me to go away, leave the house, or go to bed at night. And hopefully if something happens, it gives me a little bit of warning. I’ve recommended Frontpoint a couple times. The only problem I have is that it seems to be expensive with some of the other programs that have come out with other companies.

Frontpoint is in one of our rental properties for two years now and I haven’t heard the renters have any complaints with it. It's good, and interactions with the Frontpoint people were beyond pleasant. They're very nice, courteous, and helped me out whenever I needed it. I’d recommend them.

I'm happy with Frontpoint. I've been using it for less than a year. It was very easy installing it - I didn't need any help. And since installing it, I feel a lot safer.

I used to have a wired security system, but it was getting old and had some issues so I wanted to replace it. While I was searching for a security system, Frontpoint came up. I like their wireless approach. They're much better and I've been with them for a little over a year now. I had zero issues during the installation and it worked well, although I had a few questions afterwards on how to check certain things with the computer and the main application. All those were handled nicely.

I've had Frontpoint for three years. Installing it was a little bit rough. I had some issues getting it configured with the wireless and some other stuff. But I got it working so it's all right. And the people from Frontpoint have been very helpful. They were all good in answering my questions. Since then, my sense of security has been pretty good. And arming and disarming it using their app is all I've done with it. It's real cool and I need more of it. Altogether, Frontpoint has been good. It had a few technical glitches, but it has been resolved.

Installing the device was easy. It's been 6 months since I had Frontpoint in my cabin. I recommend it.

We got Frontpoint for my mother's house and we are happy with it. The security device wasn't difficult to install. Since having Frontpoint, we feel safe and comfortable. It's very convenient and I'd recommend it.

One of my co-workers had Frontpoint. We got ours two years ago, and the installation was straightforward. We use the mobile app a lot. So far, my interactions with their people have been very good experiences. I definitely feel safer, and would recommend Frontpoint.

I've had Frontpoint for about five months now. It's easy to set up. The mobile app was a nice selling feature for me to switch over. That’s good and I like it. When it comes to security, the hidden entries are my top most priority and since I've had Frontpoint I feel very safe now. They have a quality level of service.

The people at Frontpoint have all been great. The device is relatively easy to install, and I use the alarm.com app on my phone and it's been great. I feel more secure since installing the system.

Installing Frontpoint was very easy. I have it for over a year now, and I use the mobile app to turn the alarm on outside. Customer service has been very friendly.

I previously had ADT and they did all the installing. I didn’t have to install it myself, so that was a lot easier and less stressful compared to Frontpoint. With Frontpoint, we got a big house and I had to figure out to make all the sensors communicate with the control panel on my own, whereas ADT did all that for me. I also had to contact Frontpoint when I set up the system because I had to learn how to make my existing sensors work with the other sensors they sent me. They walked me through the steps programming the sensors.

We've had Frontpoint as our home security service provider for less than 2 years. Our experience with Frontpoint has been fine but we don't use it much because I'm home all day and we have dogs. We only use it about twice a year when we take the dogs and go out of town -- that was the only reason why we even got it. I had used ADT a long time ago before Frontpoint, but I also didn't use it much since I'm always home.

I was looking for a security system because I don't want someone breaking in while I'm away or at home. When I was checking out the security providers online and calling around, I learned about Frontpoint. So I ended up going with Frontpoint and I feel a little safer with their security device installed. The reps I spoke with were friendly, and installing the device was very easy. We used their app even when we were on vacation last year. I had a very good experience overall and I recommend them. I know there's bad people out there but with Frontpoint, I feel a little safer.

I like Frontpoint really well. We have no problems. It's wireless, unlike the ADT that we had before. It kept going out and it was a mess, so we're very happy with Frontpoint. The only problem I've had was I put up a fire alarm and the little sticky pads, for some reason, came loose after a while, after several months and it broke the smoke sensor and so we had to get another one and I've since put that up. Twice, when we were cooking, there was a lot of smoke and the sensor went off, everything started beeping. Very quickly, we got a phone call each time and that was very reassuring. We'd recommend them.

I've been with Frontpoint for a year and a half. I did the installation myself, and it was easy. Their customer service is awesome, and I would recommend Frontpoint.

Before having Frontpoint for almost a year, I have used another home security provider in the past. I would say that they are similar in terms of the actual product, the response of the system, the whole monitoring, and calling the police and the fire department, but what I like more about Frontpoint is the much nicer and reachable customer service. It's a much more pleasant customer experience. Installation was pretty simple and straightforward. I also think the mobile app is great. I love being able to control and access the system anytime, anywhere.

The chime on my home burglar alarm system goes off about between 20-50 times at night unprovoked. Does anyone have the same problem?

I decided to sign up with Frontpoint because of the technology and service that they offer. I had some questions after the installation so I called Frontpoint and they were excellent. I use the app and it works exactly the way I want it to. I feel more confident with Frontpoint in our house and I'm very satisfied with them. I don’t even have to think about it because it goes exactly the way it’s supposed to go and does what it’s supposed to do.

My entire first floor was pretty much in full security from Frontpoint because I was concerned with potential entry points for a burglar. Since we've installed it, we have definitely felt a heightened sense of security like I'm no longer worried about leaving our dog at home while we're at work. Installation was extremely easy because it was self-install so everything came pre-packaged, numbered appropriately, with very clear instructions on how to set it up and who to contact to confirm that I appropriately installed the equipment.

Frontpoint was the most fool-proof security provider I researched on the internet and I've had them for a year and a half now. Installing it was not a problem and I had it setup the same day it came via UPS. I use their mobile app all the time and it's great for arming, disarming and seeing what's going on with the cameras. Their team in Frontpoint has been good as well. I had one issue when an alarm was triggered (and that was my fault) and they called and validated that it was a false alarm. It was a very quick and good response.

Frontpoint's system is very convenient and easy. My brother bought the Frontpoint system for my mom's place and I got to see the system in use. I got mine too and I've had them for a year now. Installation was easy and relatively painless. And if I forget to set my alarm, I can do it through their mobile app which is very convenient. Now I don't worry as much about someone breaking into my home.

I wanted to have a home security because I was moving to a new neighborhood and we just bought a new house. I went online and found out about Frontpoint. Installing the Frontpoint security device was not that difficult. I'm using the mobile app and I can just activate or deactivate the alarm from my phone. I've had Frontpoint for a year now and my experience so far has been good.

My fiancee has Frontpoint in her home and she recommended it to me. I have them for about a year now. I live in a 200-yr old home and I like that the device is cellular and wireless because that made the installation very easy. I have spoken to Frontpoint representatives several times and it went perfectly fine. It's been a great experience with them.

My old security provider didn't offer wireless and they gave me more sensors for the windows and motion sensors than Frontpoint does so in the end it costed me more to have Frontpoint. Nevertheless, Frontpoint offers more wireless and I can do it by myself. At first, I had to do some research and call the tech when installing their device but it was doable. Their mobile app is convenient, but I don't know how secure is that since Frontpoint uses Alarm.com which is a third-party provider and not their own system. Also, they should have discounts for customers if they want something else (they don't and that's a downside). But they have good customer service and I can get connected with them quickly. I had a couple accidents and they're really good, and they're local and not a franchise.

My initial order from Frontpoint was very quick and everything was faster and easier than I was expecting. I ordered some more sensors and it was all easy and painless. Also the installation was very simple and I love the mobile. I feel safer with Frontpoint.

My husband liked that the Frontpoint system came shipped to us and that he could set it up himself. He installed the devices easily, and since having it, I’m no longer worried when I’m not around the house. We set off the alarms a couple of times so we had to call their team. But they were nice and they took care of everything. I’d recommend them.

I signed up with Frontpoint because they were the company that called back, took the time to explain how everything worked and really understood what I was looking for. While installing the device, I had an issue with it beeping on me. I phoned Frontpoint and they solved it right away. My installation experience was nice, smooth and easy. I definitely feel safer because it’s nice to know that there’s something there when I’m away. And their mobile app is certainly handy. Any time I’ve phoned for questions, Frontpoint has been extremely efficient, friendly and helpful.

My husband did a lot of research and found Frontpoint. We've been with them for the last year and a half. Installing it was very simple in that it took only less than an hour. My husband uses the mobile app all the time to arm and disarm. Now we definitely feel safer. We've not had an issue with the actual system itself unlike with our previous provider.

The reviews and the packages Frontpoint offered were the reasons why I chose them as my security provider. Their device was self-installed so I did it all and was easy. The mobile app is also good and easy to use.

We've had Frontpoint for two years, and chose them because they are one of the higher-rated companies. We haven’t used it since it had been installed, but we have it just in case.

I've had Frontpoint since April of last year. The device was easy to install, and the customer service rep was pleasant in helping me set it up. I have Frontpoint as a deterrent because people can break into your house and steal something worth money in 90 seconds. It's a good service.

I like Frontpoint. I haven't been able to get the light fixture to work but my experience overall has been very good.

I have been with Frontpoint for a year. I have another provider before which was good, but Frontpoint is wireless. Installing it was easy and their mobile app is good. However, I have a question because when I open the door, it is not sounding.

Installing the Frontpoint device was simple because the instructions were short and they provided all the information I needed to set it up. Their team has also been positive and helpful. The only problem is that our cat has set it off a number of times and they claim that the motion sensors wouldn't be activated by pets that weigh under 30 pounds. There was one motion sensor in the area where the cat dug up on something and I moved it up higher than their general recommendations. It would still activate for a person, but he didn't seem to set it off anymore.

I have Frontpoint for over a year already. The device was easy to install, and their people were really helpful setting it up over the phone. I haven't had a whole lot of experience but they seem to be helpful and more prompt on the calls that they receive compared to my previous provider. I also had a couple of calls when one of the alarms went off. Other than that, everything's been fine. I use the mobile app all the time and it's great.

Frontpoint’s devices were simple to install, and I had no issues. I also use their mobile app and it worked well. I am happy with my Frontpoint experience and the system works perfectly, but they’re a bit more expensive than other providers, and when I signed up with them, I didn’t know I was signing for a full 3 year contract. My cable provider now offers a similar security system at a much cheaper price, so I called Frontpoint to see if I could cancel my services. The rep told me that in order to cancel it, I have to pay the remainder of the contract, so now I’m stuck with Frontpoint for another year. Still, I'm happy with them.

We needed a security system and we were not happy with who we had. We had a couple of problems and we were having a trouble in getting them taken care of. So we decided to use Frontpoint, and we have been with them for four years now. It's been great, it's a fantastic system. Installing the system was simple. I received it in the mail, hooked everything up, and it was running. We use the mobile app more than anything else. I love it because we might jump on the golf cart to take a ride some place and forget to turn the security on, or possibly we’d be out in the yard and decide to take a ride some place and not run in the house. I can just take my phone and turn it on.

I have a very good experience with Frontpoint which I've been using for a year and three months now. It's an easy system to install and operate. I also use the mobile app and I like that it is straightforward. My initial call with Frontpoint team was fine and the representative helped me a lot.

The Frontpoint system was already installed in the unit that I moved into. I've been using it for five months and their team has been very informative, helpful and responsive. Frontpoint is very satisfactory and since using it I feel safer and more secure.

The equipment is great, however had I done just a little more research I would have gotten the same type of equipment and the same type of service for half the monthly costs.

I had two systems prior to owning Frontpoint and they were wired ones. Technology moves along and I like Frontpoint because it's radio-based. It didn't have to run any wires and the batteries lasted a long time - three years. I liked that I get to own the equipment too. The contract I had with the old security system was also problematic and I didn't like it. Long story short, I switched to Front point. In fact, I've got to call those guys today to find out how to have an alarm send me a video. We did it once before and it all put up, and then I changed the cameras around. Now I can’t set it back up. Service from them is great and their people are friendly. I can call them anytime too.

Frontpoint was recommended by my neighbor since he got them so I tried to get it as well. I've had them for eight months now and they are much better than my previous home security provider. Frontpoint offered technologies and sensors that I could not get through my previous provider without paying a fortune. They're also a lot more competitive and they offered a bunch of different sensors and options that made it much more attractive to me. In fact, they gave me a flood sensor for my basement in case I get water and that’s good to know because we have flooding in our area occasionally. Moreover, installing it was incredibly easy and the whole thing took half an hour. The hardest part was figuring out where to put the sensors but other than that, it was very straightforward. In addition, I use their mobile app occasionally to set the alarm if my wife forgets or we forget when we're out. I use it to disarm also and also for my pet sitter.

Frontpoint customer service is good and helpful. The toughest thing with the system is our video which has been a little bit difficult with the picture and I haven't got the time to reset. Overall, it's a good system.

We've been very happy with Frontpoint. We previously had ADT and whenever our battery got low, they wanted to charge us $75 service fee just to come around and investigate, and so we ended up shopping around. Frontpoint had good reviews and also seemed similar enough to ADT that it could be familiar enough for us to work with so we went with them. Customer service has been absolutely amazing. They haven't tried to charge us an arm and a leg for every call we make and if we have a question, they're so happy to help and never make it feel like it's a problem. We've loved Frontpoint. It is consumer and budget friendly. Excellent service all the way around.

I use Frontpoint’s mobile app all the time and it’s been great, but they tend to hang sometimes and I’m not able to log in. However, the company gives very good service. Their devices are extremely easy to install and effective, and I feel a lot safer using their system.

We went ahead with Frontpoint because of its cost. The installation was easy - we did it ourselves because we don't live where Frontpoint is located. But my experience with them was not very good. We've called twice to complain about some issues and they sent a replacement on things. The monitor that we put on the wall fell down three times and there were numerous problems so we don't even use it. I tried to cancel but they said I have a three-year contract so I'm paying $35 a month for nothing. Needless to say, they have inferior quality of equipment.

I have the FrontPoint system and I ordered one for my mother. They were easy to deal with and very helpful. They gave me some options which I didn't ask for. With the other people, they're trying to get a product sold and they don't really care so much. It's very easy to install. I had a great experience with Frontpoint.

In the beginning, I had a pretty good experience with Frontpoint. And then I had a really terrible experience: There was a discrepancy with billing and it went to a collection agency and they were charging me almost $2,000. It was a bad situation and I couldn't get through to the right people. There were three days where it was a very hard thing going on. I talked to three supervisors and each of the supervisors that I spoke to said that I don't have any other recourse. I wrote a letter to a higher manager and that's when I finally resolved my issue.

The Frontpoint salesman was excellent. He handled everything, knew the program very well and knew what I needed. Frontpoint provided great service. It's easy to set up and operate.

Frontpoint gives me service that is much better for a better price. Installing it was simple and easy. We had the existing equipment and they were ready, so it's just the camera that I had to install. I really enjoy my interactions with their team. Our salesman, Jim, was really good and thorough. When they first sent the device it was incomplete; it was missing the camera. When they finally did send it, it was two weeks later so I talked to Jim and then he talked to his manager about giving us a half month's credit for not getting all our equipment. That was very nice of him to reach out to his manager to make sure he got the authorization. It was the shipping person who forgot to include it and then when they did ship it again, something happened to it. I believe it was the third time that they had to ship it when I finally got everything in. In the end it got worked out. Other than that, everything was good.

Frontpoint has considerable positive reviews from people who've used it. We had ADT for a three-year contract and all of a sudden we thought that they were awful, so we wanted to switch at the end of that contract. I used Angie's list to determine that there was a lot of satisfaction with Frontpoint, so we switched. The installation of the Frontpoint device is easy and I don't need a tech to do which was more cost-effective. And we've had good responses whenever any of the alarms went off. The mobile app is very useful, too. I've left the house before and on the way out realized we forgot to set the alarm and I used my iPhone to do it. The only issue we've ever had is a couple of times we've had to call in to get more adhesive to put on the back of the units, because the climate is humid enough in Florida. The smoke detector upstairs and then one of the glass units downstairs pick them behind it so the device came off.

I have never had a security system prior to Frontpoint! Early in my experience I stepped outside forgetting to disarm the system. Within seconds my telephone was ringing! So incredibly impressed. Eventually (due to the loss of my wife, and dealing with Estate Matters) I plan on adding on to my security system! Best move I could have made for home security!

We've been with Frontpoint since we moved in a year ago. It was the price and the fact that the security system used its own cellular link that made me go with them over other security service providers. Installing their device was easy. I just had to plug it in and then attach the little sensors to the doors. We also have the mobile app on our phones. It's convenient. Often we'd leave the house and then decide that we want to arm it as we're driving away. We've never armed it from the panel and locked up the door. Since using them, we feel a little bit more secure about the house and the stuff that we have in the house when we're not there. There's definitely the sensation of security when you set the alarm because I know that if somebody does break into the house, at least the alarm will go off.

A salesperson from a different security company was doing rounds in our neighborhood and this got me thinking about having a security system. So I did a general search of security systems and their reviews. I felt like Frontpoint would be a good fit for me because it was a mobile unit and not a wired-in service - I knew I would be moving in the next year or two. Installing it was easy and I use the Frontpoint mobile app all the time. My favorite about the app is I would get notifications. If I were at work, I would get notifications about the different doors so I'd know when the kids were at home.

Frontpoint is easy to install and has a flat rate. I've been using them for a year now and their mobile app is great. Hands down their customer service team is great and the best thing abut Frontpoint. Overall, it has been a great way to provide safety to my family and it's nice knowing that our house is monitored now that I've become a home owner. They also troubleshoot things when I feel something is not working.

Frontpoint doesn't have Google as an option for notification in the dropdown. I'm not receiving the alerts anymore after I changed my phone and service provider very recently. I checked with Google to see what it is with the service provider but I now have put it at claims. I had downloaded the app and should receive a notification whenever somebody arms or disarms the system, but I'm not. Other than that, the system works fine.

I searched for companies which offered some good features and Frontpoint was one of those at the top. I chose them over other security service providers because the device is wireless and because of the ease of installation - the fact that you can get to do it yourself. It's easy and simple. Frontpoint's team have all been good. Since installing the security device I feel safer and have fewer worries.

The places that I went to online said Frontpoint is the best, so I got their service. I've been with them for maybe two years now and have two systems with them, one here in Kansas and one in Colorado. In the beginning, they made an assessment, sent the stuff; then we installed it, called in, then the system is working. With the self-installation, it takes about a quarter of the time it would take to call a service person, schedule the service person to come out, have the service person there, and then try to figure out what you're doing. After all, their reps have been pretty helpful when I was trying to figure out where to put what in both places. They also helped me figure out whether an alarm was really a violation when I had the motion detector go off one time, not a hundred miles after we left the cabin in Colorado. I really like the simplicity of Frontpoint's system and I have recommended it to a friend.

The price of Frontpoint is competitive but I have had one issue with the lighting modules that I never got resolved. I have four lighting modules, and the one that’s farthest away from the control center always malfunctions. The website claims that it’s good up to 50 feet. I have a wooden frame house, nothing made of concrete and it is no more than 25 feet. I’m not completely satisfied with that lighting module problem and I would like for all the equipment to work as advertised and it doesn’t.

I went with Frontpoint because of their price and I've had them for a year now. I tried their mobile app but didn't use it too much. We just moved and I haven't set it up back up yet. I called their team about it and they told me to give them a call to set it back up and change it all. So far, I haven't had any issues with their team and their customer service is good. We have more peace of mind since having their security device installed. Overall, they're easy to use.

I chose Frontpoint over other security service providers because of their cellular advantage and pricing. I've tried their mobile app and I like it. It's great and very nice. The whole a year and a half that we had used it, it's worked really well. It's very easy to install, fast and reliable. We're happy with what it does for us. I'm having no issues with it.

We have moved into a new house in a remote area, about five or six miles out of town. I work at home most of the time but I am required to travel from time to time, and my wife just felt a little more comfortable having a security system. So I looked at all of the options and decided that Frontpoint was probably the best and it's a great system. I certainly liked that it's self-installed, wireless, and of newer technology. I have done some research on other wireless systems and they weren't as adaptable. My wife uses the Frontpoint mobile app and she also installed it herself. She is a techie person and likes being able to check stuff at the house while she's gone, as well as turn the system on and off after we leave. (We have friends that have other systems wherein they set it and then rush for the door to make sure.) Furthermore, the price was in line with what I was looking to pay and it was better than most providers.

I used Frontpoint because their customer service seemed to be good. However, the installation part was a little hassle as it wasn't as easy as they stated it's going to be. I had an issue with one of the sensors and I had to have them work on it. So far, I haven't had any issues with them for the 2 years that I have been using them although they are more expensive than my previous provider. I like the fact that I can use my mobile app and see any motion detected in my house.

We really like Frontpoint. It's easy to install. The only thing is I don't know when my contract will end because I am not sure if I signed up for a two-year contract. I hope to have some feedback or more communication about where my account stands.

I had an incident recently where Frontpoint had to notify the police department, only for me to come home and notice that the police weren't there. Frontpoint had already notified them a long time ago and they weren't aware that the police hadn't been dispatched. So I called and alerted them through the panic and they called me. From our conversation they were like, “We definitely notified the police but they usually call us but they haven’t called us.” Then they put me on hold and called the police again and it was in their queue but the officer had not arrived.

We got a new home so we got Frontpoint installed when we moved in. We chose them over other security providers because: they ranked the best last year, their plans were really flexible, and they were easy to install unlike a lot of other vendors. We've had it for a year now. Their team has been good. Whenever I have questions they've been able to answer them pretty well. I have also tried their mobile app but it comes with an extra charge. After I bought this, few of my friends and neighbors have bought other systems too. They feel that the Frontpoint is too pricey because few of my neighbors use some other vendors and they are spending barely less than what I'm spending on Frontpoint but I'm satisfied with them.

They say that an enemy always comes within, and for us it was a family member. The whole reason why we got the Frontpoint system is for us to guard our things. The person’s currently incarcerated, but he’ll be getting out in a year. So far I haven’t had any problems with my system. It's been reliable and buys peace of mind. But I’ve been thinking about testing it. Like I’ll put an alarm and see if I get a phone call. I haven’t done it yet but I will.

I was looking for various providers online and Frontpoint reviews seem to be more reputable than the others. Their first point of contact was very informative. I like the in-depth answers to my questions and the follow-up to my callbacks was substantial. The installation was seamless. It went up and down quickly. They called to follow-up after I had it set up and wanted to finally activate it. The young lady was thorough, answered any follow-up questions I had and let me know if I'm ready, so I went live. I have been using their mobile app since day one and I was very excited to be able to access and control my system while I'm on the go. As seen on the commercial, these kinds of things were pluses - "Did we forget to do this?" or "Did we leave grandma at the house?" I like the fact that I can look at that app and see what the monitoring history is. There are more things I can add to the system and to the app. We're paying more money for it but I like that ability.

I'm happy with Frontpoint. Their customer service and pricing is good and it's worked well for me. They are positive and easy to deal with. They have a quick response time with the call when there was an alarm that got tripped once so overall, I'm satisfied.

We decided to get Frontpoint for our office because a co-worker recommended it. He's using it at home. It was a little complicated to set up the security device with the tech part but we spoke to someone on the phone, and he was very helpful. Also, when someone sent the alarm off, Frontpoint called us and made sure everything’s okay. So their team has been very responsive.

Frontpoint had a package through Angie's List so I got them. The sales team was great and I got a discount for the sensors. I have been using Frontpoint as my home security provider for about 6 months now. It took me five minutes to install the security device and it is easy to use. My dog set the alarm off one time and Frontpoint was easy to deal with on the phone. I also love their mobile app. I wish I could control my garage from my phone, too. In addition, they are reasonably priced and they do exactly what you pay them to do. These days when it seems every time you pay somebody and you had expectations for them to do something but they don't do it, it's nice when somebody actually does.

We had a different security system prior to using Frontpoint but we had problems with getting service and getting responses on the phone. We selected Frontpoint because they were ranked number one at the time, and we've been very happy with them. We used them in three separate locations and I've had no problems. Whenever we have an alarm, I can always get somebody or if we have problems, they're pretty quick to respond. We feel like we're getting what we're paying for. Our relationship will continue based on this.

I've been using a Frontpoint for a year. What I liked about it is that we own it and we get to install it ourselves which was easy. Afterwards I have fewer worries. I like their mobile app as well, being able to access and control the system on the go. Everything went smooth and I'm happy with their great system.

I heard about Frontpoint because my son was using it. A long time ago I've had a different security provider and they're the same as Frontpoint unfortunately, although I had not any issues. We set the alarms and they beep when we go in and out the door or both of them and nothing's ever happened. Moreover, installation was no problem and easy. There was a guy on the phone and he talked me through everything. Their mobile app is great because I was out of town when I needed somebody to be able to get in my house. I set it on my phone, disabled the alarm and let them in and they call me back when they left and I turned it back on.

I used Frontpoint over other security service providers because I like the option and the rating. I learned about them through a friend and I have been using them a little over a year. The installation was quick and easy and the guys from Frontpoint are awesome and friendly. I'm loving the mobile app as well - It's very convenient. I feel safer and have no worries at all now that I have the security device installed. It's been an overall good experience.

Frontpoint taught us how to install the device in our shop. Everything was pretty self-explanatory, and they only helped us in installing the keypad. The shop owner and manager use the mobile app. It's convenient because they don’t always have to come inside the shop and change or adjust the keypad.They could do it outside or when not even at the shop. So if we forget to press the code, they can set it. They can still lock or unlock the shop from a remote location as well as turn on/off the alarm. Frontpoint has good customer service and is reliable. The security system gives us peace of mind. In case something occurs in the shop when we’re not here, we have something to fall back on and hopefully it would detect when someone is breaking in.

I've heard about Frontpoint from a friend and have been using them for a little over a year. I decided to use them because it was wireless and seemed reasonable at that time. Installing the device was fairly easy and since then, everything's been good and I have less worries. I was also able to use their mobile app. Overall it's been a good experience with Frontpoint.

I was searching the internet for a good security system for my building, and found Frontpoint's website very self-explanatory and liked everything it said. The system being an easy self-installation really caught my attention, and I also like the flexibility of being able to change the name of my sensors with them. Their mobile app is very, very user-friendly, and they also have the capability to add a camera, which I don’t have right now, but is something that I would do in the very near future. We've had a faulty sensor once, and they were very helpful over the phone, and were able to answer all our questions. Overall, it is a reliable alarm system, and I would recommend them.

I went with Frontpoint because I like the wireless portion. I first heard about them online and have been using them as my home security service provider a little over a year now. Installing the security device was very easy and the mobile app is user-friendly. I feel safer now that I have the security device installed and I am satisfied with Frontpoint.

Frontpoint was very simple to install, it's wireless. I had the builder install it in most of the doors. There’s only two places that have motion, I put those in myself and it was easy. Their team were straightforward. They went through a system check once it was installed and everything was going, so it isn’t a big deal. However I haven’t tried the little remote which you can carry in your pocket and haven’t got around to test whether it would really activate and deactivate the system from that side. Essentially, when we go out, we leave it deactivated. It’s only at night that we’re in the house that I activate it so that stuff is good. I have to try it when we go on vacation. But we haven’t gone anywhere, so it isn’t that critical.

I've had Frontpoint for over a year. It was the ease of installation and the fact that it is done via the wireless network versus battery operated that made me decide to use them over other security service providers. This provides more security so even if somebody cuts my power, then I would still have the alarm. Another reason is their mobile app which is how I arm and disarm my alarm. I use it every single day. Installing their device was a piece of cake and when I had it, every time the alarm gets tripped, I get a call almost immediately and they always triple confirm that I do not need the police to be called. Since the installation, I feel very safe. I go in and the first thing I do is arm the alarm. It's been awesome. I've got two family members that need alarm so this is what I recommended.

We're very happy and satisfied that we made the switch over to Frontpoint. Our previous provider was a wired system and we had to have special equipment for a cellular connection because we didn't have a landline. We weren't able to pull up an app on the smartphone and see everything that's going on. Frontpoint system is all cellular signal so it's broader.

I'm using Frontpoint for my business for about a year and a half now. I chose them over other security providers because they were less expensive. They have been there when I needed them to be there. I haven't had to reach out to them very often but when I have, they've done a good job. I've got some issues right now but it's my fault that I haven't called them to try and resolve them. But I've got peace of mind knowing that my business is protected.

I called three or four different providers to get information on home security systems and some were very pushy and I didn't like that. I like that Frontpoint answered all my questions and were not pushy so I got them. I have used them for about a year now and we also had our friend use them. I feel more secure having them and we've never had any issues. They returned our calls and have been very helpful and informative. We did well on the installation, but it would have been a lot better if I had somebody else besides my husband helping me. It would have been very easy though if we had read all the installation instructions which were only a few paragraphs on a couple of pages.

I've had Frontpoint for over a year now. I chose them because of the things they had to offer and the price. The device is easy to install while their people have all been pleasant. Frontpoint is easy to contact and has been a great service. Overall it's an amazing experience.

Frontpoint has excellent customer and technical support. They are very knowledgeable and willing to give you all the time you need in order to resolve your problem. If one person can't resolve the problem, they communicate with somebody else who they think might be able to resolve it and get you additional feedback. In addition, installing my Frontpoint security device was generally very easy but the hardest part to install were the video cameras.

Overall, it was the price that made me go with Frontpoint but it's funny because now it seems like price is my only issue with them. I use the mobile app and I like it. So far so good.

The way Frontpoint can be run on or off using my cellphone was a selling point for me, so I picked them over my other home security provider and it’s a lot better. It’s a good deal to be able to access and control my system on the go, and their reps have always been very helpful anytime I needed them. It’s also a good thing to know I’ve got my Frontpoint system at my home when I’m not around.

Installing Frontpoint was very easy. We chose it over other home security providers because of the cost and value that we would be getting plus the ability to not have a wired phone within our home. We also have a dog and having Frontpoint hooked to the smoke alarm makes him safer than without a system if ever there's a problem and we're not home. I've also tried the mobile app and it is very easy and I love what it does. Also, we've moved since first installing the system and all throughout, their team has always been extremely helpful and easy to work with and talk to. Frontpoint is easy to use, customer friendly, and has great value -- we definitely recommend it.

Originally, I was looking for more of a business solution. But once I got in and started talking to Frontpoint, they said I could use their system for a small business. All the equipment runs great. We've gotten calls and the alarms have definitely gone off when somebody hasn't entered the code right. Compared with our previous security provider, Frontpoint is self-maintaining and cheaper. We pay about $50 less a month for the monitoring service. Their staff has always been attentive and easy to reach so I'm happy with the price and value. They also have the nicest cameras but occasionally the wireless cameras that we picked up don't work. They seemed to lose track and stop doing what we programmed them to do. It would be really cool if it worked all the time. For the incredible savings and the equipment, I would recommend them for home use but not as much as for business use.

I have more confidence in the Frontpoint system than my previous security company. Installing Frontpoint's device was simplistic and their customer service team is awesome. It's bizarre that everyone's the same - they're all upbeat. They have great customer service and that's hard to come by these days.

Frontpoint was going to provide the type of service I needed so I went and tried them out. I've been with them for a year now and so far, so good. I had a very positive interaction with the sales rep that handled my order of the package. He was very helpful. The installation was very easy. I also went online and tried the Frontpoint Mobile App. I haven't done it so much on my phone but I set up like when the front door opens, it says 'front door' now instead of just beeping. It's very convenient. All in all, Frontpoint has been excellent and I feel more secure having it at my home.

Frontpoint gave me a better offer than ADT that's why I chose them. I've been using them for my business. I got two sensors, one of those security cameras and the door sensors, too. It was easy to set up and the guys on the phone were really helpful. It took me 15 minutes to finish the installation. I like the service and the way the panel with alarm is set up. I don't have to have the connection; it goes through a separate connection. The mobile app is also really useful. It's an all around good service.

I’ve had Frontpoint for over a year now, and installing their devices was not a big deal. They also have a mobile app that’s easy to use, and their reps have been helpful when I’ve called out and were very responsive. I feel safer, more confident, and have less worries since my installation. The company’s very easy to deal with, and I’d recommend them.

We had a another home security and it was not very good so we went with Frontpoint. I don't have problems with them, they're good. The only thing I could say negative was when we had to get something replaced, the only way they would do it is through charging my credit card and they were not supposed to be charging it for the security. I went over that with them before I gave my credit card and they said, “No, you don’t have to worry about that.” But they ended up taking $100 off on my credit card and said, “Your husband can write you a check.” And I said, “No, I’m going to be out that money.” They said there was no way to refund me $100. They credit me back, but then they started billing my credit card when there was another credit card that we had on file, which was in my husband’s name and that ticked me off a little bit.

I once had a hardwire service but I like the portable and transferable features of Frontpoint better. It's a little bit more versatile and I also like the fact that it's not associated with the phone line. Installing it was next to nothing in terms of time and effort. Since using the device, I have less worry because I have my keypad as well as the mobile app so I've got flexibility to engage the system as well deactivate it even upon leaving the house (I didn't have that option before). It's absolutely wonderful. Their team has always been very professional, courteous, attentive and timely.

I've been using Frontpoint for over a year now and my experience with them is extremely easy. I like that they had cellular back-up and their mobile app is also fantastic. Since installing it, I feel much safer when I'm not at home. The only issue I've had with them was with their computer system. They couldn't charge my card so it racked up some late payments but the card was open - it had more than enough money to go through. They tried it again a week later and it went through, no problems. Other than that, it's been pretty simple to get a hold of them.

We had Frontpoint the very first day we moved in our business. We like its ease of use, and the person I spoke with on the phone was good and they seemed to do what we wanted to do. Installing the device was super easy, and they walked me right through it. We also use the mobile app everyday to lock or unlock our shop; I enjoy it, and it is a good system because I can see when the store is locked if I'm not there. The customer service has also been good to work with - we added another area and they added another couple of sensors for us with no trouble, and it was all good. Overall, Frontpoint is a very good company, and is easy to work with.

One of our friends who has a big warehouse in San Jose recommended we use Frontpoint. He uses Frontpoint and explained to us, "you can control it with your cellphone. If you’re outside, you can see if it’s locked or not. You can unlock it." After we've had the alarm, we feel much more secure, especially if my son is alone at home. We also recommended Frontpoint to some of my friends since we have a very good experience with Frontpoint. They care about their customers.

Everything with Frontpoint has been great so far and we hope it continues to be that way. Installing it was very easy. Accessing the system via the mobile app is easy and fast because sometimes I don't have time and I just have my fiancé do it so he just goes on his phone and puts it on. So far every one of their people has been great over the phone when we've had a little incident.

I've read Frontpoint's reviews. I like them, so I decided to go with them. Installing was pretty easy, and the mobile app is very convenient. I've had good interactions with people from Frontpoint, no complaints, and I do feel safer since its installation. I would definitely recommend them. As a matter of fact, I have already. Overall, Frontpoint was simple, and I'm impressed.

Installing the device is easy, their mobile app is solid, and their team is fantastic. My experience has been great, and I recommend Frontpoint.

I'd recommend Frontpoint. They've been very responsive. I made a few mistakes when I first got it but they were very gracious and now it works just perfect.

Installing the Frontpoint Security device was extremely easy. They had some good instructional videos. I did have to call them but they walked me through it and it took about 15 minutes once I knew what to do. It's of great quality and I felt secure. They were very customer-oriented. The mobile app was very simple to use, and the only thing that I had a bit of confusion on was the Geo-Services. But once I figured that out, it was very simple. Billing was quick and easy. I wanted to see a billing portal online but I've been told that they're coming out with that.

Frontpoint is the first home security system that I've used and we've had it for a year now. It was very easy to install and their mobile app, which I use all the time, works nice and easy. I have also called their team a couple of times and their service was really good - the people I talked to know exactly what they're doing. I would definitely recommend Frontpoint.

It's been a little over a year that we've been using Frontpoint. We went for it versus its competitors due to the ease of being able to set it up myself, as well as the cost and wireless factor. We usually use their mobile app to control the system and hardly ever use the keypad in the house. We decided to put a security system on the house because my elderly father-in-law came to live with us and in this regard, I do feel safer if I need to leave him in the house, or even with just having the system there. It's been very easy and such a pleasure using Frontpoint as our home security provider. In fact, I have recommended it to two people who have gotten it as well.

Our installation of Frontpoint went pretty bad. It's very disappointing because I was out of state working and my wife was home alone. I explained to Frontpoint that she's not gonna be able to install it and they said they would have it installed. It took them probably a week or more to finally get someone out there. And he wasn't even working for Frontpoint. He was some random person and he had no idea how to do it either. It's really not even installed to my liking.

I decided to use Frontpoint over other security service providers because the system is easy to install. Their team is very helpful when I installed the system and set it up. However, the mobile app is inconsistent. I don't know why but sometimes I wasn't able to access my system. I wanted to try to open the app and try lock or unlock, but it just didn't work. Still I'm happy that it does what it's supposed to do.

Tech service was wonderful, we are very happy with the system.

I've been using Frontpoint for a year now. I like that I could control it and that it's easy to install. It's safe and I'd recommend it.

Installing our Frontpoint security device was easy. I, however, haven't used the service that much for the past few months. There was a connector that had fallen down so whenever I set it to leave, it would just go off. They sent me a new one and I fixed it, but then a wire came out of the box, so sometimes it is in and sometimes it's out. I need to get back in the practice of using it but I don't have the time to fix it - I'm a single mom. Nevertheless, their team has been great, and they've noticed when things haven't been turned on and they contacted me. One of the big reasons I got it was to monitor my 13 year old to make sure that he's not jumping out the window or something like that, so I feel safer with it. Overall, Frontpoint has been great, and they've been more active about my security than I have.

Frontpoint has been our home security provider for a little over a year. We had a great interaction with Amadis from their Customer Service who helped us out with getting everything set up and helping me get what I needed. The installation was very easy and didn't take us very long. During the process, I was talking to Frontpoint's team and they were very helpful. We had little glitch with the system and they worked right through it real quick. We use the system mainly when we're at home and it's been nice to have it and know that we are safe. I also use their mobile app, which I think is very good. I've recommended Frontpoint to several friends and family already.

I was looking for a home security system and the Frontpoint reviews I saw online were very good. And when I called in to Frontpoint as opposed to their main competitor, the service I got from Frontpoint was far superior than what I got from ADT when I called and tried to get their service. Installing their security device was super easy and I love their mobile app. Everybody at Frontpoint has been very courteous and responsive. We've had it for 15 months and my wife is at peace and she's loving it. I was thinking of cancelling it when my contract was up and go with a non-monitored service that wasn't automated, but my wife likes it and said no so we're keeping them. Overall, Frontpoint exceeds expectations.