Frontpoint Reviews

I've used Frontpoint for less than a year. Installing the device is okay. I got it all, put it back and it's fine. I'm more comfortable since it was installed. I use their mobile app and it's fine too. They also have friendly staff.

I've been using Frontpoint for at least a year and installing their device was easy. You need to call them on the initial setup so I called once or twice a month and it was a positive experience. We also use their mobile app daily and being able to access the system anytime and anywhere was the whole selling point. Recommended!

I'm very happy with my experience with Frontpoint. I've been with them about a year and I love their customer service. I can call and ask them any retarded question and they would absolutely, brilliantly help me through it. They don't talk down to me and make it simple for me to understand. I've never dealt with a customer service that was as helpful as they are. I'm super stupid when it comes to putting in all the little sensors but they walked me through it and realized that that's not really what I needed - I needed something else and they were absolutely right about it and they didn't try to shove anything down my throat.

Installing the device was very easy. It didn’t take much to figure out how to do it and then I called Frontpoint and they went through the installation process with me to make sure everything is properly set up. The reps helped us when we moved from the house that we had installed Frontpoint to another house. We had to order additional units, the contacts and also the replacement payouts that go on the contacts and the reps were very prompt in taking care of it. I chose Frontpoint because they had the highest recommendation rating online among the security providers. It's a great system, and I wouldn’t have any problem with recommending them.

Frontpoint is our first security system provider and has been with them for about a year and a half now. Installing the system was pretty straightforward although we had one issue where the equipment was not functioning. We called customer support and they walked me through the steps to reset it and everything was resolved relatively quickly. My wife and I have the mobile app, however, we are not able to exactly recreate the way we arm the system at night on the mobile app. But other than that, it's very convenient to be able to control the system on the go.

I used Frontpoint through April then we sold our home. I had to put a suspension which is only good for three months so I have to work out another suspension since our new home is not supposed to be completed until sometime next year. I was completely happy with the service while it was active, especially with the feature of being able to go on the smartphone and activating it remotely. When we were selling our home, we could tell who was coming in and out of the home. I had no problems installing their device and their customer service reps were very helpful when I made a couple of calls to them.

It has high ratings - and we were looking at several different systems and got different recommendations - and the price was competitive. But the phone app is fuzzy. It doesn’t turn off the system quickly or it will show it's turned off and the service has not quite turned off the security system. So it had problems with starting the alarm when using the phone app but otherwise all the other parts worked really well.

I haven't had any complaints in my one year of having Frontpoint as my security service provider. Everything they said they were sending came and they worked properly right out the box. I also got good guidance during the installation and I'm an engineer by trade, so it wasn't difficult. They were also very supportive when I went to test things. I also received a complimentary trial for the mobile app but I didn't use it all that much. Having Frontpoint makes me feel like we got somebody watching the house when I'm gone during the day. At night, we set the door sensors and sleep better because of it.

My experience with Frontpoint is excellent. Everything is as expected.

Frontpoint is a simple system. I put it in myself but I'm getting charged too much per what I have compared to that of other companies. Another company has the same kind of system and they pay $14.95 and I'm paying $42. Also we use the the remote that is used to lock the door with and to set the alarm when outside the house quite a bit and it broke and my husband had to fix it with some glue so we could use it.

We've used Frontpoint for almost two years. We installed it when we moved into the house, and it was easy but we did call for some questions. We like using the app. It works well for us. Everything is good. I would recommend Frontpoint.

I learned about Frontpoint through internet research and have been using it for over a year. It was pretty easy to install and the Frontpoint representatives were pretty helpful. I did try the interactive features. It’s very useful. I feel secure and I’m pretty satisfied. I’ll be using Frontpoint security in the future as well.

We installed the Frontpoint security device ourselves and it was easy. Their staff were friendly and I only made a few calls with them. But I haven't talked to them since I had a problem with two sensors that don’t work. I wanted to add or change and they said that I have to buy parts for it. I didn't like that. So the whole system is not a hundred percent working. It's not fair. Just because we installed it ourselves doesn't mean that they shouldn't have somebody to check it out. They have a very poor service.

We got the Frontpoint system in two days and the rep walked me through the installation, which only took 30 minutes. It was easy and I was pleased with the amount of time it took. Their staff helped me set up, then I had to call back once to activate it. Their interactive features works well when away from the house and being able to arm the door. I like that it is wireless and when the power goes out, it stays on. Excellent product and service!

It was easy putting up the Frontpoint security system in the house. We are over-the-road truck drivers and I’m running probably 10 months of the year, so I’m never home and having Frontpoint is a good thing. We also use the app. We have our own camera system that’s set up in the control. Service is good and the customer service is great. Only problem is that we have this sensor that goes off at 2 o’clock in the morning in our shed and another one in the basement. The police had been called out twice. We know the system works and there's nothing wrong with them.

I have been using Frontpoint as my home security provider for over a year now and pay about $50 a month for it. I was happy that the system was here when they said it was going to be here, and they charged me what they said they're going to charge me. I was able to get it all hooked up with minimal help, but the double-sided tape they gave me for the sensors doesn't stick very well. I found two of them stuck in corners that were on the floor when I got home after being gone for three months.

I’m extremely happy with Frontpoint. I especially like the way that I can access the status of the system via my smart phone and make changes to it. I can check to make sure my dog sitter has come over and fed my dogs. If I forget to turn the system on or off, I can do it from the phone. The physical system itself was very easy to set up and did not require me to pay someone to come and install it. I was able to add additional sensors to it.

Installing Frontpoint security system was easy. We are also using their interactive features and like how we can access and control our system anytime and anywhere. We are happy with it and they are highly recommendable.

I was looking for a cheaper home security service but wanted something different from ADT or Brinks, so I got Frontpoint. I've used it now for a year. Installing my device was very easy. I haven't tried any of their interactive features since I live in an apartment. The customer service reps are good. I don't normally get a lot of calls from them unless the alarm goes off, but they're good. I feel very secure and haven't had any problems or worries with the security system.

I’ve been using Frontpoint for almost a year. My son has had the same home security system. Installing the device was okay. They always call back on me. I have tried Frontpoint’s interactive features. And it's very good to control system on the go. I’m happy. I recommend it to my son.

The Frontpoint system is efficient. I haven't had any problems with it, so that's good. My experience with Frontpoint has been great overall.

We feel more secure with Frontpoint. We enjoy the system - it's easy and working for us. They guided us during the installation and there were no issues. We use the mobile app all the time and it's awesome.

We've used Frontpoint for a year and everything has been good with them. We're happy.

The Frontpoint device was very easy to install. Any issues that I've had, their team had been able to solve them and were very professional, friendly, and courteous. I feel much more secure and feel a lot better having protection for my family, my home and my personal life. I'm really happy that I chose them and would do it again. Excellent experience.

I’m pleased with Frontpoint overall. I use the smartphone app to arm the alarm and see when the doors were open. Anytime the alarm went off, Frontpoint called immediately and helped us out.

I used to have ADT but now I have Frontpoint. I've had it for less than a year and it's a lot better than ADT. The only problem I’ve had is my son set it off one time and I got a phone call - I took care of it, and they took care of it for me. As long as my alarm's not going off, it's working great and I've felt better about that especially when I'm out of town.

My only interaction with the Frontpoint's team was when I called initially to purchase it. It came and worked, and it was pretty much what I thought it would be. But they need to watch out a little bit because there’s so much stuff coming out now that’s half the price for the monthly fees. Sooner or later, everybody’s going to start staring at those.

I researched about security systems online and Frontpoint had the highest reviews in our area. It had the best features compared to others. It was very easy to install. I just had a little problem getting the camera installed properly, but it works well. It doesn't just record every motion but it records things that happened. Frontpoint also has the best customer service I have ever encountered. There were several occasions where we tripped the trigger ourselves and didn't know it, Frontpoint was right on it. It was very effective. I really really like it. They were very prompt, very perfect. I've recommended it to a lot of people. My only complaint is when I forget to set the system and remember it when I'm already far out of town. I need to set that and it takes time to load. It's worse but it works just fine. We even got a notification telling how many homes with Frontpoint in our area were without power when our power went out. That is kind of cool.

We have the system for almost a year and a half, and Frontpoint's customer service is beyond excellent. They're very helpful.

Frontpoint has been good when a piece of equipment is broken and when my alarm has gone off because of my employees, who haven't figured out how to use the alarm and then call right away and shut everything. I have one piece above the equipment I need to get replaced right now but I haven't called them. I'm sure that if I did they would be right out.

Everything has been great. Frontpoint responds all the time so I couldn’t ask for anything better. I would recommend them.

My experience with Frontpoint was neither bad nor phenomenal. I did all the installation but the pricing was a little bit high considering when I'm using it.

The Frontpoint system was straightforward and easy to install. I have the app on my smartphone. It's been a year and a half since having the system and it gives peace of mind when we are away.

I first encountered Frontpoint somewhere that I was able to read all their reviews. Installation was pretty straightforward but not all of the adhesion tape they gave me was very good, I had to call and replace some of it. I've been using it for probably 14 months now. My interactions with their team have been pretty good, it's fine when I speak to them. However I've had some problems and I voiced them all in a physical letter but I never received a response - either call or mail back. I called to ask about my letter and they said that they don't have it.

I've been using Frontpoint since April of last year. I've talked to their staff a couple of times and they were professional. Installation was all pre-configured so it was simple. My only complaint is that it is a little bit pricey.

We've had Frontpoint for a year now after we changed from ADT. And Installing the Frontpoint system wasn't too hard - we just have to figure out where to get reception and place those monitors. However my husband's interaction with the team was so frustrating. Although not a whole lot has changed from our previous security service provider, it's good that Frontpoint devices are newer and smaller and it's been okay.

I’ve been using Frontpoint as my home security provider for two years now, and compared to the other company I had before them, Frontpoint's more dependable. While on our old provider, we had a break-in, and with it, our landline was cut to inactivate the alarm. This prompted us to make a change. Installing our Frontpoint device was simple and straightforward, and since their system has a wireless connection, we feel more secure. I also like to use the remote capability that makes me able to arm and disarm the service from our phone. Frontpoint's system works a lot better for us, and I love the peace of mind.

I've been around people who had other security systems. We did a little research and Frontpoint were the top on every list we looked at, so we purchased their system. It was weird to do the installation ourselves but we've got the cameras and we can access them at any time through the mobile app. I love the app because it's just like checking on the business when you're not there and we've never had any issues. I love all the notifications that we get like when the power went out the neighborhood, but the security system was still armed.

Setting up the device was all easy and it was fun, too. I have been using Frontpoint for a year and I recommend it.

I use Frontpoint for my investment properties, I buy a house, I flipped it and during the renovations I keep it alarmed with them. Installing their device was pretty straightforward and they're accessible via help support. When I have issues I'd call them. They’ve always been courteous on the phone and they’ve always been able to resolve any that I have whether it's getting additional equipment or if I lose one of the sticky glue pieces. I also call them to deactivate the alarms in between projects and they’ve always been able to help me out. When I'm not at the property getting updates when my contractors are there or when we left the door open, I do use their interactive features as far as my phone is able to alarm the system. So it's been a good experience so far.

I had trouble when I first installed Frontpoint's unit because I was getting some false positives. It turned out that my dog was running by the steps that caused it to trigger a few times. The customer service representative was very professional and gave me suggestions on how far away to move it and where to put it. That was more than a year ago and we’ve had no issues so far. It was a very easy experience.

I've been using Frontpoint for over six months. I had ADT before and they have a huge difference. ADT did not call me unless there was something really wrong. I've never had any issue with Frontpoint's customer service. They were all very efficient and knowledgeable. As for the installation, they were a little scary at first because I've never installed or taken care of things like that, but I didn't think it would be that easy. I also had some trouble when I was installing a couple of the occupancy sensors. I called them and I got an answer right away. They sent me extra adhesive and stuff which I got in two days. The gentleman that helped me out gave me some pointers and redirected me to one side where I could see some examples of how it was installed. He was very helpful and that was really great as well.

We have Frontpoint and everything has been great for the past three years. The installation was very easy and their team has been great. The smartphone app is very good. Recommended!

I was reading on the internet and Frontpoint seemed to have a pretty good record. I spoke to some of the agents that had other security companies initially and they had problems with it which is typically their good press versus bad press. Frontpoint did not have the entire spectrum of some of these other companies but it had enough to make things work and that's what interests me plus I'm trying to keep my cost down. I'm a contractor so installation was not a problem, although, I had a couple of installation problems that don't seem to be resolved with Frontpoint. I have some outside metal sheds that I keep equipment in and I put the door closure system on them and they have a hard time functioning especially when it gets really hot.

I’ve been using Frontpoint for a couple of years now. Installing the device was easy and their team was efficient. Frontpoint gives me a good sense of security. I can access it anytime which is really good.

I've had Frontpoint for a little over a year now. It's the first home security service provider I've ever used. The security device was super easy to install and the team at Frontpoint was great. The system works good. I don't agree with the contract, though, so I wish I had waited and not gone with the company that has the contract.

Our experience with Frontpoint has been good - no issues. When we were purchasing it, the team were very professional and nice. No pressure so it was good. We installed the device ourselves and it was super easy. We haven't had to call, knock on wood, since we've turned the service on. We just got the alarm system for breaking in and since we've had it, we feel safe. The added benefit is that I have children and the door will beep if they open the door. We have the alarm on at night or when we're not here, so I don't worry about anyone breaking in. And if they do, the police are gonna get called obviously. I will definitely recommend them to our friends.

I've had Frontpoint for a little over a year. We bought our house a year ago and we have our own business now so I wanted to install a security system. The installation was straightforward. The only thing that I would like a better understanding of and probably like a copy of is the manual for the actual unit itself. Because there are many features, I still don't understand how I can access them. For instance, I'd like to know if I can turn on the motion sensors in just some areas of the house. Those are the kinds of things that I would find useful and I haven't got any kind of good resource.

I have been broken into, and having Frontpoint gives me a better sense of security, particularly when I was traveling. I've used it for about a year and a half now. Installing the device was easy and straightforward and the Frontpoint team was very courteous and helpful.

We've had Frontpoint for a little over a year. There was no problem installing it. We like it and we feel fine since installing it. We live in a condo, we turn it on when we leave and turn it off when we come home and when we go to bed.

I chose Frontpoint for their wireless technology, price, and reviews. Installing the adhesive back sensors and motion detector was simple and the system is also easy to use. We use the interactive features almost daily and it's awesome. We can turn it on or off with our phones which is nice. My daughter's 12 and she uses apps, too. We've always been able to address when the alarm goes off. I can't carry my phone with me at work but we're lucky we have in-laws who are close. My wife is also able to access her phone when at work. We are able to tell whether there's a false alarm or not and have had a couple of them. We have a small dog and somebody brought him a balloon home. It got in front of the sensor 2 days in a row so we had the police here but at least we knew everything worked fine. I have recommended it to 3 friends and we'll do more of the other features when I'm able to afford a camera.

I have been using Frontpoint for a year and a few months. I've had another home security provider in the past but for a different house. I have had ADT and I've also had Honeywell before. They're all about the same but compared to them, Frontpoint is much better about giving immediate feedback. They are much more approachable and their staff is much easier to deal with. They're stodgy, more up-to-date. At first, I had a little bit of trouble installing Frontpoint. The first few days, I was trying to figure out how to actually use the different buttons on the coding machine. But they were very helpful and beyond that they answered my questions quickly so its very easy. The box arrived, everything was on place. I needed extra sticky tape, the double-sided tape to put one of them on and they all immediately sent them out. They were very receptive and very timely.

When installing the device, everything turned out easy to do. My husband had it all done before I knew it. We've had it since the beginning of summer and so far, so good. Had a text today that our power had gone out. I like that idea. It makes me feel better that we do have some warning ahead of time if something's going on.

My experience installing Frontpoint's home security device was great. Everything worked out fine and their team was very knowledgeable. The devices were very easy to use and they just talked me through it. I have the mobile app and I love it. Being away from home, I know it's secure and it’s a comfort in the back of my mind when I’m off to work.

Frontpoint came up when I went online and they were one of the best there was so I called them. I'm in my 70's and my husband is 90. You can’t see us climbing up in the ceilings and everything to fix it up. So they sent somebody to come over and put it in for us. And one of the doors wouldn't work because it didn't have strong enough signal. They put something else in there and it worked. They've been real good to us and I was really happy about that.

Frontpoint's installation was very simple. I got the motion detectors and all the sensors for my doors and windows. Their customer service explained everything to me and gave me their number to call if I had any questions. They also told me about the mobile app and I do have the information to activate it. There are few pieces that I still got to add to the system though the one I have now worked fine. My sense of security is better since I got it. It’s a good system, top of the line and the best I can get. I had no problem with it.

My experience with Frontpoint has been good. I’ve been using them for 2 years. Installation was fairly easy since I already had some previously installed and it was almost a direct swap between the old stuff and the new. Everything has pretty much worked. I use the app to monitor the alarm and to turn it on and off. I also get emails and monthly updates from them once in awhile. It’s good to know that we have it.

I've been using Frontpoint for about two years now but prior to this, I used ADT. Frontpoint is much better. The device is very easy to install and their team has answered all the questions I've ever had for them. I use their mobile app on my laptop and on my mobile device. This mobile access is one of the pluses of why I chose them.

We've used Frontpoint for about a year and a half now, although at first, we had some problems during installation so we ended up ordering another one. They were very helpful on the phone and I don’t remember being discouraged about anything. Everything really went smooth. It was a good experience - there were no issues and no frustrations. I basically set it up when I’m home alone.

We chose Frontpoint home security service because our new place is a remote location in Vermont. The fact that it was cellular, it made good sense for us in case the power went out. Installation was very simple. We just read the book then talked to the people. We had a couple of questions about glass breakers and how to test it. It was very straightforward and worked well. I interacted with their team when I needed instructions for the homeowners to transfer them. It came within that so it’s kind of good. We have the alarm on our cell phones so when we're away from the house, we can tell if everything’s still locked up.

My secretary has Fronpoint in her house and I got them shortly thereafter. It’s been close to 2 years now that I've used them. I like their smartphone app and use it 99% of the time. The only thing I worry about is if somebody got my phone and being that I don’t have to log in to use it every time. That’s the only thing that worries me because it’s always on. Other than that, it’s been fantastic. Frontpoint makes me feel much better.

My wife did all the research for a security provider and we didn't want to go with ADT because they're a pain in the butt. So when she found Frontpoint online, she took care of everything while I was gone. She did all the installation and told me it was very simple and easy. We've been using the system for about a year and a half now. We use their mobile app all the time - it's on all our phones - we get emails every time our sensors active. Frontpoint gives a great sense of security, I can go places and not worry as much. Plus, I'm not paying an arm and a leg for a system. I would definitely recommend it.

Installing the device did not go flawlessly but the interaction with Frontpoint went flawlessly. I’ve used Frontpoint for about 18 months now and feel more secure. It’s great how I get to control it anytime, anywhere from the phone.

We've been using Frontpoint as our home security service provider for about a year. Since having the system, I feel a little bit safer. Before this, we've used an old one. Both providers have the same idea as far as the sensors. But whenever I had any questions, Frontpoint has been awesome. Their team was very helpful and polite and they provided actual service, which we don't get much anymore in Canada. I have their mobile app installed so I can view through the cameras and change the settings on my phone. Hopefully I'll never have to use it, but it's the best thing out there right now. Frontpoint is user-friendly and their service is great. They're a little pricey but I've recommended them to other people.

Installing my Frontpoint device was simple. Everything was self-explanatory, and I put it all in myself, then I called them up and activated it. Also, their customer service team was easy to get along with. They explained everything to me well and anytime I had a question, they took care of it right away. I use their interactive features everyday too, and it’s easy. I can turn the lights and everything that I’ve got hooked up on and off. It’s simple, works really good, and since installing my device, it gives me a break on my insurance. I like that I installed the system myself, didn’t have anybody come into my house, it’s on a cellular network with no wires or anything, and that there’s no fees as far as having a phone line.

Installing Frontpoint was very easy and I had no problems with it. I've been using it for almost a year now. One time, I had a sensor go bad and their team was able to troubleshoot the problem and send me a new one. I'd recommend this company.

I've been using Frontpoint as my home security service provider for a couple of years. They've been really friendly and attentive about my concerns. I also use their interactive features on my phone and I love them. Overall, it's been a very simple and comfortable experience.

Frontpoint has been wonderful and everybody's been very nice. It's been great every time we call. We got all the windows done. We get an email every time we accidentally set the alarm off. There's been a lot of break-ins here but we feel very safe now, at night or when we have to go away. My husband travels a lot and he just turns it on whenever he leaves using the app on his phone. It's easy to use and well worth the money.

The first day that we installed Frontpoint home security, we forgot to close the doors when we left the house. Someone actually came in and the security people called us immediately. When we got home, the officer was waiting on us. It was very fast. It was just great. We have the mobile and it’s very convenient. When I forget to set it when I leave, I can do it from wherever I am. My sense of security has been heightened. So we feel safe with the security system. Their team is very helpful and the installation was easy and quick.

Installation was fairly easy. The only issue I had was that they're installed with tape so some of the units, the fire protection units fell off. Maybe giving customers the option of using screws to mount would be a better alternative.

We really enjoy Frontpoint. We have been using them for about a year and a half now for our bedrooms, living room, and the whole downstairs. We've had it go off accidentally a couple of times and the Frontpoint team were always prompt with calls, so we were very impressed. Since installing the security device, I have a more secure feeling when I'm not home. It was a very good value for the dollar and it was easy to install, too.

Any time I tried to call and needed help with something, I didn't really have to wait too long with Frontpoint. Whoever I talked to helped me out with whatever issues I had. The system wasn't so hard to install, with thousand of help online. It works the way it's supposed to and I don't have any problems with them at all. Recommended!

Frontpoint is easy to set up. It’s pretty straightforward. The only challenging type is the door sensors that are embedded and so one of them got stuck a little bit. So it took a while to get it to work reliably but other than that, everything was fine. I also use the mobile app on our iPhone all the time and it's great. Since using Frontpoint, we’ve become more secure, though we have a dog that barks at home and we don’t use it when we’re home. We only use it when we’re away but it does give us peace of mind and it’s easy for neighbors to use when we need them to come over to feed pets and things. We'd recommend it - it’s really good. I can know which sensor is triggering and so on. I’d say the remote access is what we use mostly and that definitely stands out at being a great experience.

I would recommend Frontpoint. It's great!

Since having Frontpoint, our sense of security increased. Install the security device was very easy and their customer service was great. Their interactive features are a little scary, but I can see benefits to it.

I have used Frontpoint for a year. The setup was easy and any interaction I had with their team was perfect. However, I had to transfer my contract to the new tenant and it took ages and nobody ever called me. It's still not done and it's been more than a week. I don't understand why it was so easy to set it up but the transfer has been a nightmare. It's either the people in charge of that are not aware of it or didn't reply to the email and telephone message I left. I'm a bit disappointed in the end with the customer service because it's easy to set up when you pay but then when you need to transfer to another tenant, there's no one to help you.

Installing the device was very easy and the Frontpoint team that I dealt with was fantastic. The interactive feature is very good. I would recommend Frontpoint.

It's been about a year since having Frontpoint and we're all right with it. Gives a little peace of mind. The device was easy to set up and the Frontpoint people were very helpful.

I've been using Frontpoint for a little over a year and a half. I didn't have any issues installing it and their team was cordial and easy to work with. I have the smartphone app and I think it's great. It's the only way I use the system. The only thing that I'd like to change is the initial contract that I was entered into and the readjustment. It would've been better if it was year to year or even a 6-month contract but I like the service so it's fine.

I've been using Frontpoint for a little over a year and haven't had any problems with it.

I really like Frontpoint. It's definitely one of those things that had I known it was that easy and handy, I would've gotten it sooner. It's just great having a peace of mind. I'm right on a main street here, and sometimes I have to leave the country for a couple of months and it's really nice to know that everything's fine. Their customer service has been great too. I had to call them a couple of times to ask questions and they've always fixed it right off. Overall, Frontpoint more than met my expectations.

I have used Frontpoint a little bit over a year, 1 year. It was easy for me and it was quick to install. One time there was a false alarm, my cat activated inside the house and it was after 10 minutes even before anybody showed up. I've also tried their interactive features which is great, very good option. I didn't have any problem. I installed that because we previously had an invasion. But since then, nothing happened. I have sense of security for sure.

Frontpoint is my first home security provider and I have been using them for about a year now. They're very helpful and friendly when I call but installing the device wasn't okay. I wasn't too crazy about the little door sensors, they do not fit in. They put the system and sensors in my house and tried to send some more back out with it. My house is bigger and the sensors are a bit much harder to put on everywhere. It's a bunch of sensors and it would be a headache if ever I will move. I wish I would've gotten some more detail about it. I'm dissatisfied with Frontpoint. I am under a contract so I'm only going to pay it out and then find someone else.

Frontpoint has been great. I've used it for at least a year, and their service is very good. Installation was easy. I had a couple of questions and their reps stayed on the phone with me until I had them answered.

Compared to another provider we have, Frontpoint's price is a lot more economical and they didn't have to have anybody come in to our house. Installation of the security system was very easy. Their people were great and answered all my questions. It's great service at a great price. It's a great peace of mind to have and the interactive feature is very convenient. I use the app all the time.

The house I’m renting had a built-in alarm from ADT but I wasn’t feeling it so I looked into getting an alarm system. The notion of purchasing my equipment and taking it wherever I go was much more alluring to me because I move around almost every three years. I’m a former military and it seems to be my life to move around the country. So I thought, “Okay, I’ll buy the equipment.” Essentially, I’ve got to pay full cost for the Frontpoint device.

Installing Frontpoint was very easy and they have good customer service. We've had them under a year and a half. So far, it has functioned well. We also use Frontpoint's mobile app. The main reason we went with the company was to be able to manage and control the security system on the go. On the whole, Frontpoint has an excellent product, however, they need more pricing options. I feel that it's a little pricey for what we're getting. That's why I don't know if we'll stay with them after our three years.

Frontpoint is my lone home security service provider over a year. I just found it over the internet and it was easy. Installing it in my house was interesting and simple. Their guys are good and prompt in their work. One time, I left my house and I didn’t close my garage door all the way and it drifted open and it went off after we left. They called and then the police came out here and looked in. They said that’s probably what it was. I like it, it really works. I use it mostly for when we go out of town for a couple of days or when we go to church on Sunday morning. I live on 5 acres outside of town and it would be really easy to get into the place and get away with it.

Installing my Frontpoint security system was really easy. I thought it was going to be harder than what it was, but it was self-explanatory. They make it really easy and they're customer-friendly. I ran into a question and they were really helpful over the phone in helping me get it figured out. We use the iPhone app and it's great to use. We feel safer with the house armed.

It's been 16 months since we had Frontpoint, and it feels really good. The device was very easy to install and my interactions with their people have been good. We use the interactive feature all the time.

Installing the Frontpoint security device was easy, though we had a little bit of trouble with the sensors not staying adhered to our sliding glass door. One of them fell off and broke, and they replaced it. We ended up using extra tape or glue, and that's our only complaint. The Frontpoint team has been very helpful whenever we talk to them. Overall, the system has been effortless and we feel like there's more security. We sometimes use the app on our phones, which is very helpful and necessary.

Everything is good with Frontpoint. I like it and I have no complaints.

Frontpoint has been excellent, I recommend them.

I like Frontpoint a lot better than the one I had before. The person who installed the system was a contractor, and it was good and very professional. We use the interactive features for smartphones and I like it. Our home is about an hour away from work. It's a second home and it is very well-protected.

A young lady that lives in DC with her family knows one of the owners that started Frontpoint and she talked to me about it through her mom. We thought we should get it for our apartment. It was easy enough to install, so we bought it. We've had it a year now. My husband and I installed it and there were no issues. We called Frontpoint and they told us step by step how to do it. I also talked to the team to ask them a set of questions that we had. With Frontpoint, I know that it's there so when I'm outside, I'm depending on that. If somebody comes through, I know it will be handled by the police. The system is great and it's suitable for our needs at this point. It's a good system.

Frontpoint has been my only home security service provider and I've had it for a year. Installing the device was easy but their team was not good.

FrontPoint has been our security provider for about a year now. The installation of the security device was easy and the installation team was very friendly and willing to help me. Since the installation, my sense of security has improved. I am happy with them. The only concern I still have is that I have a cat, so I can only use the external points and not the internal ones. I'm trying to figure out where to place those internal lasers.

Everything’s good with Frontpoint. We have it for about a year now.

If the alarm gets set off, Frontpoint wants a password to shut it off but we don't remember what the password is so they sent the cops anyway. There wasn't a hint. Other than that, I love that I'm able to manage the system on the go but I don't remember any of my usernames so we can't get into their interactive features right now so I wish they had a remote. People had been nice but I have had previous ones better at a different house. Other than the app, they seem the same with more features.

I've been using Frontpoint for more than two years. It was easy to install, and we've tried its interactive features and it works well. Only issue I have is the camera because I have a limited storage space and when I set it to the Sudden Motion, it starts taking pictures all the time. It doesn't work well and gets full within a day or two, which I don't like, and I won't be able to use it to take a picture the whole month. I hope they improve it in the future. Other than the camera system, I have no issues at all. I'll definitely recommend Frontpoint.

I've been very pleased with Frontpoint's products and their service. Installing the security device was very simple. Their team walked me through things to start, showed me how to do it, and it was good. I can set my alarm from my cellphone or my iPad and interact that way with it. It shows me when the last person went in the house and come out. I like it a lot because if I forget to set my alarm, I can do it from anywhere. I now feel more comfortable concerning security. I had one smoke detector sensor go bad and they immediately sent me another one out and had it replaced.

Frontpoint has given me peace of mind especially when we’re out of town and traveling. We feel safe, and it's very convenient having access to the system anywhere. Their staff has been very helpful, quick to respond, and try to resolve the problem we have.

I've had Frontpoint for a little less than a year. There weren't any issues installing it as it was fairly easy to do. My son-in-law and I were on the phone with the Frontpoint team and they basically walked us through the installation process. Everyone was very nice on the phone and customer service was good. Since it's been installed, I do feel more secure. However, there was a time when my daughter and grandson went to my house back in spring and she forgot the code by one number. They got hold of me at work and everything was settled so the police weren't dispatched. However, I was billed $50 because I hadn't registered the security system. That was a stiff fine. I was under the impression that when I set everything up with Frontpoint, they'd register it with the local police department. They need to let the customers know during the sign-up process that they'll need to do it, but they did not.

I did a lot of research. Based on my research, Frontpoint seem to be coming out in front. I needed something really reliable, had good customer service ratings and that was affordable. It has been two years now and I am still using Frontpoint. I like their system. Installing their device was very easy I didn’t need any help. I’ve always found their guys really polite, they were really easy to work with and were really helpful. I’ve been having some issues with multiple repeat burglaries. They tried to enter in different places in my house. I had the different motion detectors at various places and the Frontpoint person was able to say: “This is where they entered and everything. They went past this motion detector and then passed this one then to the door, they opened the door then they shut it. Then they came back through and then ran out the window again.”

I installed Frontpoint over at my mom's house and it was fairly easy. It's a pretty straightforward system. You get all the sensors that you need. Whenever there is an alarm triggering, Frontpoint has been fast at getting a hold of me whenever they cannot get a hold of my mother or my brother. They also call the authorities whenever I ask them to. Overall, I'd definitely recommend Frontpoint. It's a little expensive, but everything works as expected. Frontpoint is reliable.

First of all let me say I Hate change. I like what I am accustomed to. I had ADT since Feb. 2011. I ordered Frontpoint. The equipment sat here 4 months before my son installed it today and got it set up. I do not like the panic pendant. It is very bulky compared to my ADT pendant. It weighs 2 ounces compared to my ADT weighing .5 ounces, and I don't like a 3-year contract. They did not have a bracelet version but said they will send me a key fob, which is smaller. I will be happy when I get that. Customer Service is very friendly and helpful. I like that the range of 500' with my pendant is much better than ADT's range. I like that ADT identifies specifically which door has been opened. I don't know what this one will do or say. Time will tell. This is my first night with Frontpoint. I hope it is going to be a positive experience for me.

Installing Frontpoint was simple. I have talked on the phone with one person who walked me through the process, and everything was a success. With the security system in place, I feel a lot more secure about leaving the house on a weekend.

Frontpoint has really strong customer service. I sent an inquiry about the system via the internet and less than two minutes later, somebody called me - very professional and well-versed in the system, didn’t try to oversell the needs of my home on their options, and walked me through the strengths and benefits of different options and different packages. When we call, they answer very quickly and it’s always a human being which is nice. They’re friendly and responsive. The device is self-install, and has a low complexity installation process. The ability to add on if needed is nice which we’ll do someday.

I rarely use the alarm but my experience with Frontpoint has been fine. I would recommend them.

Installing Frontpoint security device was quick and easy. I had to make a few phone calls and in one phone call, I spoke with an installation guy who took me through the steps. I've already used its mobile app to try the interactive features as well. There's no problem at all accessing and controlling the system anytime and anywhere. The Frontpoint team was quick and responsive that I've never had to bother about any security after installing it.

I've had Frontpoint for about a year and a half. Installing their system was easy. Since I got it I feel a lot more secure and the family's sleeping better. Their mobile app is awesome because you get notifications - I use it all the time. Frontpoint is simple and effective but expensive.

Frontpoint's mobile app is the one feature that I like the most. I use it all the time and it's really useful for me at this point and very nice to be able to manage the system while on the go. We've had the security system since the end of last year and it's been smooth when it came to the installation and their people. I'm happy with Frontpoint so far. Although I'm paying for it already, I wish the price would be lowered a little but it's fine.

I’ve used Frontpoint for about a year and I’d recommend them. The installation just seemed a little complicated, so I had somebody else set it up for me. When the door sensors quit working, I called their customer service. They said that was unusual so they sent me a new one. They stayed on the phone with me while I installed it so their customer service were helpful and effective. I also have a Frontpoint sign out front which helps and now I feel better having it. It seems like an added layer of protection.

So far, I haven't had a problem with Frontpoint. I've been using them for a year and it's been good.

I've been using Frontpoint for a year now and setting up their system was easy. The Frontpoint team had been great and very accommodating. We use the system everyday - it's simple and it does the job. I'm extremely pleased and would recommend them to others.

I've had Frontpoint as my home security service provider for 15 months already. We did it to lower our home insurance so that is definitely giving me a sense of security. It's a lot cheaper. My husband is not the best at such things but everybody was really nice during the installation. They walked us through it which was pretty impressive. I had a lovely time with Frontpoint.

Frontpoint's been my home security service provider for about a year now. Setting up the device was super easy and the people were nice to work with. The system is great. I like that I always know when the door opens because of the sensors and if anyone's ever coming in or out.

A friend told me about Frontpoint. I've had it for almost a year now and it's been a wonderful experience with them, stress-free and very nice. It was simple installing the device and their guys walked me through it. They were awesome. Since I've had Frontpoint, I've felt a lot safer and have enjoyed my security system.

It's been over a year since I started using Frontpoint. Before that, I didn't use any other home security provider. I did a little bit of research and so I decided to get them. Setting up the system was very easy, quick. When I hooked it up, there was really good customer service. The system is very user-friendly and I had a really good experience with their team. They were very informative, they walk you through it and then eventually you feel completely comfortable. Since setting up the system, I know that if I leave the house or even while I'm sleeping, if anybody even tries to open the door I just feel safer. Overall they're a good company. I would recommend them to my friends.

We're satisfied with Frontpoint. We've been using it for about a year now. We'd definitely recommend them.

I did the installation myself and it was simple and easy. I like that I'm able to access my system on the go using the mobile app. I don't even touch the monitor thing itself. I do everything through my phone. The house is more secure now. Every interaction I've had with the Frontpoint team was pretty well. I've had a great experience and have nothing to complain about.

Frontpoint was quick to install. I haven't had to use the system very often but when I have issues, they're responsive. The system's fairly low maintenance.

I've been with Frontpoint for a little over a year and setting up the equipment was super simple. Took me a half hour to pretty much plug it in, call them and everything's ready to roll. Since then, my wife feels safer. It was more for her and her peace of mind. On the other hand, my feeling of safeness or security hasn’t changed. Even with a security system, I’m still leery of break-ins but I’m happy that I have it. Also, I'm still in the process of figuring out which of their interactive features to use. However, I have a neighbor that I suggested Frontpoint to and he gave me spectacular reports about the interactive features. He thanked me for recommending them and he’s happy as can be with his as well.

We've had Frontpoint for a year and a half. We had ADT before and we like Frontpoint a lot. It doesn't seem to go down or we don't seem to have quite as many false alarms and stuff with this as we did with ADT. Plus, installation took Gregory no time at all, so it must have been good and easy because he is not that tech savvy about installing things. We do also have the app on our phone. Sometimes when we've been out of town before and disabled it so somebody like his mom could come in and then he'd set it in. I feel good about it. We feel safe especially when we're gone. We're very pleased with it.

A lot of people recommend Frontpoint a lot online, so I had given it a shot. Installation was simple, and somebody called me and walked me through the process. I got a call a couple of times but it turns out to be false alarms, but there wasn't anything negative about the experience. I also use the alarm app and it's very convenient. It does its job, it's good, and it triggers when it's supposed to. I did a lot of research on ADT and a lot of people have very negative things about it and that installation was supposed to be cumbersome, but there were no such issues here and it was good.

I opened the package and it was absolutely easy to install. We like that it's wireless. It's definitely a bonus there. We had one incident where I didn't catch up with the alarm, and they called and I verified the code as I saw it. It wasn't until the code is wrong but the police would've still called us. I don't know if that's a security feature that I need to be happy or upset about because the police were still called. But so far it's working and we have no problem.

I definitely like Frontpoint, especially the customer service, compared to the one I used before. When I have any questions, they're willing to answer it and help me with any inquiries I might have. I haven't had any issues with the installation. As far as it being cellular, I think its better than what we had before, which went through analogs so we had a lot of issues with it using the internet. The mobile app is a great feature that I use often too. Since having this security system, we have felt more secure being at home and away from our home as well. It's well worth having this home security with the benefits that it gives us.

I've had an overall very good experience with Frontpoint. They had very nice and helpful people when I called. Somebody came to the phone very promptly so I didn't have to wait on hold.

With a little help from Frontpoint’s guys over the phone, setting up my system was an easy experience and their team was very good during my interactions with them. I’ve used them for a year and a few months now and 3 years in our previous residence and we’re satisfied with the service. I've been getting calls from other providers and I always say, “No thank you. We're very happy with the system that we have.”

We've got a couple of false alarms from our security device and people from Frontpoint called. Everybody there was professional. It is also nice that if I forget to set the device or if my mom has to stop by, it's easy to do it from my phone using their app. In addition, the system is easy to install.

I feel more secure when we're not home since we had the Frontpoint security system installed. Frontpoint's better than the system I previously had. It is also low maintenance. Moreover, I have used its interactive features in adding and removing people.

I've been using Frontpoint for a year. There was no problem with the installation of the security device as it was easy. I use an app on my iPhone where I set my alarm in it and can turn it on and off. My front porch device was working well and all of a sudden it didn't work and I wasn't able to do anything in it even if I put it on. What disappoints me the most was that some people broke into my house. This happened about a month ago when I went on a trip for two days. When I came back, there was a hole in my front door. They had opened the door, but the alarms must have scared them because I didn't see anything that was stolen. The thing is no one alerted the cops and nobody showed up I made a report and the cops told me that nobody was dispatched there so I don't even know if it's working or not. I'm dissatisfied and I want to know what happened.

Frontpoint has been excellent all the way around. The only thing is that the competition has lowered their rates so I'm still paying a high rate compared to the lower rates. With the recent price war that's going on, Frontpoint should reflect about it with their existing customers.

I've had Frontpoint as my home security provider for over a year now and installing their device was very easy. We use their app and we get the notifications. It's a good thing and we like it. Moreover, somebody broke into our house when we were out of town this summer. Frontpoint called us and we said that we weren't home, so they dispatched the police.

Frontpoint is very easy to install. I feel safer and have less worry. Our daughter’s older so she stays by herself and I love the fact that it sends me a text notification every time it’s alarmed or disarmed. I’ve had a couple of interactions with the Frontpoint team and it’s always been pleasant. They’ve always been helpful, friendly and got my problems solved. We’ve had great service and were satisfied.

I love Frontpoint. Everything about it is easy. Their customer service is absolutely wonderful. Any problems or questions I've had -- because this is my first home security system -- they have been nothing but helpful. I have only good things to say about them.

Frontpoint has a fair price and set up was relatively straightforward. I had an issue with one of my sensors being not detectable because I have an old stone home and the upgrade was long distance to our network. So far Frontpoint has been good.

There wasn't a problem installing the Frontpoint security device and interacting with their staff was not complicated. They just call and say what's going on, then I tell them and that's it. I've tried using the smartphone app as well. Overall, I'm happy with my experience.

It has been good. The installation of the security device was straightforward.

Before I got Frontpoint, I used ADT. These two services are much different. ADT let me down big time and I was disappointed after being with them for at least 12 years. On the other hand, I'm very pleased with Frontpoint and its customer service. Every time I've ever had any question, the Frontpoint reps have been extremely friendly with me. Also, the app on the smartphone is very convenient, especially for my wife.

It’s been almost a year since I used Frontpoint, but this is my second time. I used Frontpoint back in 2012. I was married back then and my ex-husband took over the system. I like the ease of use and it was simple. I didn’t have to have it installed, I could do it myself and it’s very easy. I use the interactive features with my phone. I love it. I definitely feel a lot more secure, especially using the audible part when the door opens or when I open it.

There's a blog called The Wire-cutter which recommends good technology stuff. They're very meticulous in their research and they recommended Frontpoint. Now, we've been using Frontpoint as our home security provider for 15 months and it's important that we are able to access and control our system on the go because we got the system for a second home that's 130 miles from where we live Monday to Friday.

I've used Frontpoint for 3 years and it was very easy setting it up. Also, the Frontpoint team were very courteous and friendly. I have tried using their mobile app as well and it's very user-friendly. Overall, I am satisfied with the quality of the service and the customer support I received from them.

I decided to go with Frontpoint because they provide the cellular technology and my previous provider didnt have it at the time. It's great that I'm able to access my security system anytime and anywhere. I am able to turn it on and off as needed through my cellphone so that's a nice part, and the remote feature is super that way. As far as Frontpoint service, I've had no issues. I've only had to deal with them once in the year that I've had it and they sent me out a new sensor and that worked really well. Moreover, installing the system is as easy as one-two-three for me. It was not difficult at all and anybody who has any basic knowledge of technology can do it.

It was an easy and painless process. I’ve been using Frontpoint for several months now. I use the phone app and its very nice to access and control the system. I definitely feel more secure. I haven’t had used the system much but today though, the fire alarm went off which was false. I don’t know why it did.

I've been happy with Frontpoint. It was pretty easy setting it up and every time I've had a problem, it got resolved. I also use their mobile app which comes in handy and I like it. Overall, it was a positive experience and our sense of security now is a lot better with Frontpoint.

I like Frontpoint because I could take it wherever I want to go. I could transfer it if I'm not living at the same site. Compared to ADT that I have used before, I like Frontpoint better. Installation was very easy. The customer service team was very helpful while I was setting it up and it just took me a few minutes. I have the app on my phone and I like looking at it when somebody comes home. I feel much safer when I leave since the home is safer. I also sleep better at night knowing that I have the security system. I like telling my friends about it.

We're happy with Frontpoint. It's a great company to work with, and the protection is great and gives peace of mind. Luckily, we haven’t had the need to use the service. We're recommending Frontpoint to other people.

I signed a contract with Frontpoint for three years and my term runs out midyear next year. So far, I've had good luck with them. I would have done the installation myself because there’s nothing to it, but I’m essentially blind. So the guy contracted for my gas from Decatur, Alabama put them in instead. But when the magnet in my front door wasn’t making contact and it went out, I talked to people from Frontpoint and they sent me another magnet. I put it on by myself in two minutes. It’s a very simple thing and I love it.

I had a little help from my nephew installing my Frontpoint device and it was good. We had to call in no issues whatsoever. I've been using it for about a year now. I use the interactive features to turn it on and off occasionally and I like that very much.

Frontpoint is good but I haven't taken advantage of all the services that are offered. I just use the alarm system and like that I'm able to do it from my phone as it's convenient. It would be nice to get on the whole smart home technology and the one challenge that I found is that all these Z waves are proprietary and I can't even go to a Home Depot or a Lowe's to find equipment like the thermostat or the locks in order to set it up. They seem to be set up with our own kind of smart home companies. That's why I've been putting it off as I haven't really taken the time to look into it. The security system works great.

I have a contract with Frontpoint and for me it’s not so great. Their sales representative lied to me. I’ve called within our trial period and the person I spoke to tried to convince me to continue with it. And they’ll extend my free trial to keep on using it. So I did accept the free trial. When I called back, they said it wasn’t a free trial. I am angry because of this experience with them.

Frontpoint is a great security company. I have been using them for about a year and a half now. I've used ADT and Protect America before and Frontpoint does very much better. Setting up the system was straightforward and everything is working excellent. The device is working as promised and the mobile app has never failed it. I had one issue and Frontpoint handled it very well - shipping things on time, going all over the issues quickly, and getting it fixed. All in all, customer service has been great. However, I would like if they can reduce the price because it's a little on the expensive side. I know the service is good and that's probably why but I do not know how long they can maintain it.

I've used Frontpoint as our home security service provided for a little over a year now. Customer service was great and responsive. The only negative experience I've had was when there were a couple of times that I tried to call in and was on hold for over 20 minutes. But I called again and they picked up very quickly. Other than that, everything has been amazing.

I changed from ADT because of a billing dispute that I had with them. Initially, I also had some issues with Frontpoint's billing. They kept rejecting my billings because they're using the wrong account number and not the one which I gave them. I don't know where they got the number from, but that's about 6 to 7 calls related to that. Since then, I haven't had any problems. In installing Frontpoint, I had some issues with the little sticky things, of which I didn't have any extra. I also thought they would give us a couple of window sensors. With ADT, I could get all these sensors at one time. But with them, I've got to do some extra purchasing so I haven't been able to do that. However, I appreciate the mobile app that I've used to turn my system on and off. Overall, I recommend them.

We've been using Frontpoint as our home security service provider for about a year now and overall we're happy with it. We also have its interactive feature on our furnace to control our thermostat. It's good having this level of access to our home security system.

The person I bought the house from had a Frontpoint system so I went with them. I've had them as my home security provider for a year now. It was easy to install their device and I was impressed. Their people were nice and made the installation easier. Moreover, their mobile app makes it a lot easier to use than having to control it through the control pad. I feel more secure with it. Overall, Frontpoint is easy to set up and use.

I wanted to renew my service and receive a outdoor camera. I just had mine for kicked in and wanted to get a camera right away. I told the customer service rep the situation and the camera was on its way. I hired an electrician to come the day the camera came in. When he got here to install the camera SAS a outdoor camera. So upset. I hate our business has to end this way...

I've used Frontpoint for over one year. Setting up the system was very easy and painless. When I called them, they gave me their instructions on how to set it up and test it. A couple of months after that, the battery on the controller head was going bad because it keeps saying a low battery. I called their customer support and they sent me a battery replacement. When I got it, I called them and they told me how to replace it by the phone. They were very helpful. Whenever I call, it is a person answering my phone not an answering machine.

My experience with Frontpoint has generally not been fine. Their salesperson was nice at the beginning, talking to me through all the stuff and made a lot of cool promises but overall, I'm not happy with the way their system works. My girlfriend that time got security issues and I bought the system early to hopefully prevent that but they didn't deliver on schedule. It took forever to set it up.

Frontpoint is fine except I’ve been having difficulty trying to get the infrared, the night light, on the camera to work. I was on the phone for an hour with the technician who was trying but it’s still not working, so I just don’t use that. It was easy to set up except I returned a camera that was not working for a less expensive one that works during the day. The reps have been receptive whenever I’ve called and tried to help, the times that I called. I can see things through the mobile app when it’s working during the day. Sometimes it goes in and out but I’m able to see remotely what’s going on in front of the house.

Frontpoint is a very good service for its price. I have been using it for a year. I'm always at home and since we installed the security system, I feel more safe and relaxed. One of the main reasons I chose Frontpoint is because of its mobile app. I use it to turn the alarms in the house on and off which is very convenient. It allows me to access my security system from anywhere. It's the best feature especially since it's at an affordable price compared to its competitors.

I like Frontpoint because it’s always monitored by the cell phone and the features are good. However, the sensors don’t work sometimes. When we walk in, it triggers the alarm. I don't know if it's a bad sensor and needs replacement. But it's not a big issue since we can click within 30 seconds so it creates a notification saying alarm was cancelled. I have a travelling job and it’s hard for me to follow-up with customer service on the issues.

I had no problems installing Frontpoint, though it was a little confusing. I use the mobile app but a couple of times it didn't work, so I called them and we worked it out. Their customer service is A+. Since having Frontpoint, I sleep like a baby now. I'm not nervous when I'm there. Everything is great and the system is dependable. I'd recommend it.

We've been using Frontpoint for a year now and it is better than the ADT that I had in another property. However, setting up Frontpoint was not easy. It was very frustrating and I would have liked something easier to install. It may be easy for some people but for me and my husband, it was not. They sent somebody to help out from another company, but he was really limited and was not very helpful. He was not able to do a lot of things and he didn't want to do it. It would be good to at least have somebody walk you through the installation even if you had the manual. Nonetheless, it's a good system and I would recommend it. We had two incidents with the smoke detectors and they were good and really fast in responding.

I got Frontpoint installed for the entrances in my home and also got the smoke detector. I've been using them for about a year now and they're great. I always access the system from the mobile app because it's easier that way. I was worried before when I travel because I have a dog that stays at home during the day. Now, I don't have to worry about a fire or anything like that. It's a good experience overall.