Frontpoint Reviews

It was easy installing the Frontpoint security system. In fact, I did it myself. Our family didn't have any problems with it since we had it. When we leave home, we put it away and we're good to go. It's been so nice.

Frontpoint device was very difficult to install. We were not able to set it up. We only put it on the wall, but we couldn't attach it. The devices they gave us to put at the windows were not user-friendly. I talked to the team at Frontpoint and they were able to answer my questions. They said they were going to send some items and they did but we didn't install those again. We couldn't set up all over since it was very difficult to do so, but we're still using it.

When shopping at different companies, I weigh the cost and the analysis angle, also with what services could provide service in our area because of contractual obligations or cellular service restriction. Another thing I liked about Frontpoint was that they are 100% cellular. It's wireless and easy to install. Just by talking to some of their people, I felt that their service was really attentive and thorough. They walked me through the installation and checked to make sure everything is setup correctly and that it all worked. Any time I've had a question, I call and talk to somebody really quick. They've always been good about discussing any technical questions I had or if I wanted to add any equipment or change the configuration. I feel like I'm a whole lot safer and I don't worry about anything happening again. I think one of the friends that I've recommended them to did get a system through Frontpoint because I ended up getting a FrontPoint reward.

Installing the Frontpoint security device was very easy and I had a lot of help from customer service. We've had the system for over a year and we have all their interactive features which are very helpful. We've tripped the alarm a few times, forgetting that the motion sensors are on, and they send us a text right then. It's also very helpful to know that when we're away from home, somebody's making sure that nothing is there.

My experience with Frontpoint was good. They always respond quickly to the issues we were having. There's no dislikes other than the long contract life.

I had Frontpoint for about a year. They've been very good. Installing it could have been better, but I was happy overall. It was relatively easy. Whenever I've had any problems, they've always been right there. It didn't seem to have long waits until I get to call somebody. It also has interactive features which enables me to control the system from my phone. I like it a lot and use it often. I feel more secure when I'm away. I know that they're going to get called if someone tries to get in. I've had the alarm go off by accident once and it's really loud, so I'm confident. I also had another false alarm where one of the alarm things fell off, the police actually showed up. I'm secure with the fact that the system works.

It was easy installing and activating the Frontpoint security device. I did it myself. I also have the interactive feature where I can do it from my phone and it's convenient. I like having it, being able to check it and just turn it on and off if I have people that need to get in. With this security system, I feel better when I am away.

My experience is all good from installing the system to my interactions with their team. I access and control the system remotely and it's excellent. I feel more secure with Frontpoint.

Frontpoint's technology is much better than the one I previously had. Installing it was straightforward, too, although I am an engineer. I've had to call their representatives a number of times for technical support, but it was straightforward. I also get to use their interactive features all the time. Accessing it at any time, anywhere is convenient.

We've had Frontpoint for about a year now. Installing it was easy and our experience with them has been good. Sometimes they forget that not everybody is as techy as they are. And so, when they're describing to you how to do something, they don't give me all the steps that I need to do. I have their app on my phone however, I've not tried it from my phone.

The Frontpoint security was easy to install considering that dealing with technology is what I do at work most of the time. It took me half an hour and that's about it. Their representatives were friendly and polite. Except for the occasional false alarms, I needed to talk to them because I added one additional garage door sensor that I picked up elsewhere and I wasn't sure how to add it. I couldn't remember where to locate the maintenance access code.

I have had Frontpoint as a home security provider for a couple of years, and I'm happy with them. Installing the security device was easy. I have used their interactive features, and it's good.

So far, the experience is good. I feel more secure. I've been using it for a little over a year and it was easy to install. I went with Frontpoint because it was wireless.

Frontpoint was easy to install and their app is convenient because a lot of the people I live with forget to lock it so being able to arm and disarm it from the phone is very helpful. The only issue I have is that if I'm not in the house and I get a call from them saying the alarm is going off, there's no real way to know if it's just tripping out or if it's actually an issue. Other than that it works well so far.

Installing Frontpoint was easy. Just hook up the security system, and install the different sensors and camera. I use the key chain to arm and disarm.

I had ADT before but one company recommended Frontpoint so we tried them out and had them for 4 years now. The installation of the security was seamless and straightforward. My husband sets the alarm all the time. I like the old school, but he uses his cellphone to do everything. We added them to our business. Their customer service is probably some of the best I've encountered in any company. Frontpoint is fantastic. They should do what they’re doing and I'd recommend them to anybody.

I’ve been with Frontpoint for a year. Aside from the easy installation which we could do ourselves, I went with them because they had no contract. We like the app where one can access and control their system at anytime from anywhere – that was their selling point. Overall, it’s working good.

I've had Frontpoint for my home security for about a year and six months. Installing it went smoothly and it was excellent. And being able to access and control your system though their interactive features anytime, anywhere is very convenient - it never fails. I would recommend Frontpoint to friends and anyone who is looking for a system. I'm happy with it and the customer service is excellent as well.

It was relatively easy to set up Frontpoint and I had a very good experience. I did it through the phone. Someone helped me to do it and he was very helpful. We had to go back and forth few times, but it was as if they were here next to me helping me out. I've been adding and withholding users with their app.

I've used Frontpoint for a year or a little longer now. I came across them through an internet search. It was very easy installing the security device. There was a 30-day trial period where you get notifications through your phone but other than that I haven't tried any other interactive features. Having access to the system anywhere at anytime is convenient, though I didn't use it that much. Just for when I leave the house, we lock it down, I usually don't need to open or turn it off until I get to the house later on that day.

I like Frontpoint because it's portable and wireless and I could take it with me if I move. The device is everything it was said it would be. This gives me peace of mind because my daughter is at home with the babysitter.

I set up my Frontpoint security system maybe about a year and three months ago. I only use it when I'm in the house at night. But what I noticed is that my windows don't work and the alarm doesn't go off. One night they called because I pressed a wrong button and the alarm went off. But they were courteous. I would recommend them to a friend because I have nothing bad to say about them. They're very competent and reliable. You get the information that you need.

I like the features of Frontpoint better than my old system. I installed the device myself and it was very easy. Their team is excellent and friendly. I've used all of their interactive features and it's great. So far everything has been excellent.

I googled security companies to get their reviews and Frontpoint had the best customer service. They're our first security provider. We've had them for about 18 months now. Installing it was super easy. First of all, you get everything, call the FrontPoint customer service and they walk you through everything. I've used both the arming or disarming from the app or computer and receiving notifications on the smartphone. Having access and control to your system for anywhere at anytime, to be able to go in your mobile app and look and see if the door has been opened or turn the light on is excellent. It's awesome. When our kids come over and were not home, we have older kids that we can just turn off the alarm from our phone.

I like that Frontpoint is easy to install. We've had it for a year and a half and I'm satisfied with the product. I would recommend them.

Every time I ever call, they're very nice. I like the phone unlock/disarm feature and would recommend FrontPoint.

Frontpoint was easy to install and the app was easy to use. It met my expectation and I'm happy with it.

I've never had a security service provider before. I did my own internet research and decided to get FrontPoint. Installation was fairly easy as we didn't have any problem. Since installing it, I definitely feel a lot better, especially when my husband is out of town. I have an increased feeling of security.

Frontpoint sent me a new main controller box even though mine was still working because when I plugged it in, it sparked and started to trip the breaker. I'm happy with Frontpoint.

I've had Frontpoint as my home security service provider for almost two years now. I've had ADT before, but they didn’t have the extra features like the app and it’s something that I wanted and I use that exclusively. That's the key feature why I chose Frontpoint and that's very, very important. In addition, installation was simple. I installed it myself - just attached and only stuck it where I needed it. The customer service is always helpful and ready to help you out whenever we have issues. With Frontpoint, it has been easy, straightforward, and intuitive.

If you're a little bit technologically adept, it's a nice solution installing the Frontpoint security device. They have a great customer service, too. I use the system's interactive features and they're good. The video camera didn't work very well though and the system kept on sending me texts when nothing was moving so I disabled that feature.

It's very simple to deal with Frontpoint's equipment and staff. The security device is fairly simple to install and I like that I can access and control the system any time, anywhere. We had a little issue with the camera, but other than that everything is fine and we're very satisfied with it.

I've had Frontpoint as my home security provider for almost a year and a half. I didn't really have any issues to begin with since we are in a pretty good area, but we wanted the extra security. It was easy to install and I didn't have to have somebody come in and install it for me. Plus, it's wireless so it doesn't necessarily need electricity if they shut it off. We use their interactive features like the mobile app. It is nice to be able to access and control the system at anywhere and anytime. I haven’t had to call them for anything. The only time we talked to them is when we had one incident where my son opened the door when we had the alarm set. They called us.

Using Frontpoint is very simple, easy, quick and efficient. Also, the apps makes it even more greater than what it is because I could do everything through my phone and I love it. Sometimes I forget and just lock and unlock it from my iPod. I feel safer and sleep easier.

I have had Frontpoint for a little over a year already. I had an ADT system installed before, but it was going to cost me another thousand bucks for repair service so I cancelled it and then went with Frontpoint. One time, we called them because the stick-on closure things didn't stick out far enough for us to install them in properly, so I had to get a couple more magnets and reinstall, but nothing serious. All in all, everything's been fine and I'm happy with it. I've already recommended it to a number of people.

I have used Frontpoint for about 18 months and the experience has been great. The device is simple and easy to install.

Frontpoint was rated very high in customer service when I researched on the internet and there wasn't a great deal of difference in equipment. Installation didn't take but just a few minutes. The representatives have been very good. My keychain remote had gone out and they sent me another one in just a couple of days. My battery went out and they sent me another one. I call and they take care of it. I use their website all the time. If we're away from home and we don't remember if we set it, we can check and enable or disable it remotely. Since installation my wife is much more comfortable.

I have a very good experience with Frontpoint. I like the fact that I can install and work on the system myself instead of hiring people and paying labor to make that happen.

I've been using Frontpoint for a year and a half and my experience is smooth. Installing it was a piece of cake. I called once to extend the amount of time I had to get my old 77-year-old body out of the garage, and to activate or deactivate the system to two minutes. That works seamlessly. And another time, I failed to operate the system correctly and got a phone call that said “There’s suspicious activity at your house,” and I went. That’s because I messed up. So I reset the system, and everything’s been smooth.

The sales process was very easy. They explained everything well. When I had one question on the installation, they answered it quickly and accurately. And the few times that the alarm has gone off, they’ve been easy to work with. They called either the police or followed up correctly on security side. So each piece of it has worked very well for me. I have an excellent experience with Frontpoint.

I went with Frontpoint because of the good reviews online and we've had them for a year now. There's not much effort in setting up the device. I like it that I'm able to use my smartphone or computer to arm or disarm the system all the time and that's how it should be going forward where everything is moving. I use this feature all the time.

They’re good system, responsive, professional. When I have a question, they return it. I have nothing but good things to say about them. I have been using Frontpoint for a year and a half. It wasn't difficult installing the security device. Also, I had the opportunity to try the interactive features a couple of times.

Installing Frontpoint was easy and didn't take very long. I have been using it for a year and a half. I regularly use the app for my phone. Once I had an issue with one of the devices so I called them.

Frontpoint has been very effective and I like it. They have called promptly when I wasn't able to get my code out to disable the alarm. My sister got a call too, at the same time. It was simple to install but it easily falls off. The snap-on cover broke and I haven't had a chance to request a replacement or purchase a different cover for it. But I've had peace of mind since installing it and I have recommended them.

The Frontpoint security device was fairly easy to install. I had to move from another apartment, tear everything off and put it over here.

I have had Frontpoint since April 2014. It's simple and very easy to setup, a 5-year-old could do it. The callback experience, when you don't turn off your alarm within 3 minutes, is quick.

We're very satisfied with Frontpoint. We had it installed this year and it's pretty simple to install. When I have people that are going in that don't have a code, I always use the smartphone app to lock and unlock the church here from Ardmore, where I live.

I've had Frontpoint as my home security service provider for a year and a half. It was easy installing the security device.

We've been using Frontpoint for about a year. We were with ADT before, and they're very similar, except Frontpoint has the website and the mobile app which ADT did not have at the time. It's very easy and simple to install Frontpoint's security device, and it is very affordable. Their team was extremely helpful, knew a whole lot about the system and all the different options and sensors. We use the app all the time, and it is very convenient to access and control our system at anytime and anywhere. With the app, we're able to look and verify that it's armed.

My experience with Frontpoint has been excellent. And what I like about it is that when I have a question or a problem, their response is quick. When I talk to them over the phone, it’s clear and direct. I get a resolution immediately. The staff is knowledgeable and I’ve been very happy with it.

I have been using Frontpoint as a home security provider for about a year and a half now. I had another provider before but the battery went bad and it would be three weeks before they can come out. So very unsatisfactory. That is why I changed to Frontpoint. Installing the device was very easy (all do-it-yourself) and the team has been very pleasant and capable. I had the chance to use their interactive smartphone features of Frontpoint and it's good. It's also good that Frontpoint is wireless as it's really nice to not have to worry about wires everywhere and electrical parts and back-up batteries. We're very satisfied with it.

We've had Frontpoint as our home security provider for almost a year now. We had a different home security provider before, and Frontpoint is better than that one. What stands out is the consistency. This other company that I had was always changing their rates, going up on me and just making changes at their convenience. I haven/t had any trouble with Frontpoint. Installing their system was really easy. I just read the instructions and I put everything in on my own. The only interaction I had with them was when I talked to them on the phone. At that point, I was going to have to cancel because my contract wasn't up with the other company, but they worked with me. They're really sweet and friendly and nice, and I really enjoyed it. They did a good job.

I have been using Frontpoint as my home security provider for about a year now, after I heard about it online. Installing your Frontpoint Security device was simple. The Frontpoint team were pretty good whenever I need help from them. The customer service was very good. I have also used their smartphone features and the idea that you can manage and control your system like that anytime anywhere is good. I guess the sense of security has increased Frontpoint has been installed.

Our home had been burglarized so we did some research online and reached out to Frontpoint directly. The team was amazing. The guy that sold me the service was very humble and wanted to make sure that we got a good experience. I ended up getting with one of their executive people about my experience. They actually seemed like they care. They wanted to find out what didn't go well and how to fix it. While it was frustrating at the same time, their response to it was excellent.

We have been using Frontpoint as our home security provider for about a year and a half. Installing our Frontpoint Security device was very easy, and I always get excellent customer service. Even the interactive features in my smartphone work great. On the other hand, I'm kind of pissed that I had to set up a security device but had to do it because of burglary. It takes away your freedom having to do something like that but I appreciate it very much. However, I don't like their security cameras.

It’s worked out pretty well so far. I have been using Frontpoint for about a year. I didn't have another home security provider before. I did a lot of reading about it on the internet so I decided to go with it. It went pretty well when I installed it. The technical representative that I was able to speak with at Frontpoint was very helpful when I was install the system all by myself. He was able to answer all my questions.

I have an alarm system. I push the button and allow people to come into the house. When the doorbell is pushed, and anybody answers, I can hear it alarm. So I know when the door's open and people are coming in. I'm still learning different things about the alarm system, how to operate it, etc. So far, I don't have any complaints. An alarm fell from the ceiling sometime ago and Frontpoint sent some new tape to put it back on there.

I have been using Frontpoint as my home security service provider for about a year. I used ADT before but Frontpoint is easier. I didn't have any problem when I installed it. I always use its interactive features, such as arming or disarming on my phone or computer. I use it for business. We didn't have any problem. We didn't have any break-ins. Everything was easy. I can see at any time what’s going on, from anywhere.

The installation of the Frontpoint security device went smoothly. My son, Peter, uses the mobile app as he has an iPhone. When we all go out, he will lock the house and unlock it from his phone. Once we had a false alarm and they called us and we gave the password and everything was okay. It is working fine and we're happy we have it.

The installation process of the Frontpoint security device worked well. I like its interactive features too. Maybe a handful of occasions, I've had some problems with the app as far as arming then coming back but I can go online on the computer so I can arm it. I like the system and its mobility. I can monitor and get notifications. If I go home early and disarm or something happens, they always call. I would keep my system for the duration.

Installing the Frontpoint Security device was easy and simple. There was a problem with a connection on one of the signals but they helped me through it and took care of it right away while I was on the phone with them. I am able to manage and control my system anytime anywhere with their mobile app and it's a great feature -- I like it. Frontpoint has made me feel a lot more comfortable. Their prices are reasonable and I do not worry who's around or if I'm safe.

I’m happy with Frontpoint. I have used it for a year and a half. It has low monthly fees. It's easy to install. Although, it had a failure on the first unit in the first few months. But other than that, all has gone smoothly. It is also cellphone-based and it’s nice. The only thing we do is turn it on and turn it off, we haven’t done much in the way of controlling and I haven't received any calls.

I have been using Frontpoint since June of 2014. They were the most highly rated wireless security systems when I looked online. Installing the device was very simple, very easy to follow. The team at the company was friendly and very supportive even from the installation date. I have been using the device's interactive features since day one. My phone gets text message notifications whenever anything happens, and we frequently arm and disarm from our phones. A few months ago we had a miscommunication with our development and my phone was alerted immediately about someone in the house. By the time my phone registered the alarm, I was already getting a call. So it was a very quick response time and they handled it wonderfully. I love my experience with them. They're amazing, supportive, and I'm definitely keeping them around.

It was simple installing the FrontPoint security device. It would have been great if they have told me that they have the recessed sensor at the time when I ordered the system. Nevertheless, everything's been good interacting with their staff every time I've ever had an alarm go off. We use the interactive feature of the device quite a bit and we like it. We have to use it to set our alarm when we're away because we have a garage door sensor. By the time the garage door goes up and you park a vehicle inside the garage, you don't have enough time to disarm it going inside the house. I've been very pleased with them for the amount of money I pay. Their response time, like getting a phone call, has been great.

Installing my Frontpoint device was a straightforward experience and I've had it for about nine months now. I have the app for the iPhone, too, which is a nice feature. Since installing the device, I've been feeling more comfortable and it’s nice to be able to check it remotely since it gives me more security.

Frontpoint is amazing. Installing the device was really easy and their customer service is really good. I use their interactive features and everything worked easy and perfectly. Recommended!

Frontpoint has worked out very well. I've been in this apartment for about a year and a half and have used them as my home security service provider for a year or more. It's super easy to install. I do installations of IT equipment, so I normally work with my hands a lot so it was not big deal. Everyone's polite and professional too, and every time I had to call in, it's been resolved. Everything that I've called in about so far has been resolved on one call or less.

I've had Frontpoint for about a year and a half. We chose them since it was wireless as opposed to a wired setup where it had to be built directly to the home with the wiring. In case we move in a couple of years, that was an appealing thing. I read online that the install was pretty easy, I could do it myself, which was another big plus, which I was able to do myself pretty easily. Another reason is not having a long commitment. Those were the biggest things that made it a pretty cut and dry decision for us.The only woods we ran into were the sensors on the door was initially a little off. I called the customer service line and in 5 minutes we figured out what was wrong with the placement and fixed it. But other than that, a lot of it is just adhesive. I pull it off, stick it onto the wall. It's not very hard. It was almost about as easy as I expected.

Our new security system from Frontpoint is easy to use and it works. I've been using it for over a year now and everything has been fine. We've also had good interactions with their team.

I've had Frontpoint for a year. Installing it was very easy and manageable, and their representatives were very friendly and answered all of my questions. I had ADT before but like Frontpoint better as it's wireless. I feel much more secure.

I highly recommend Frontpoint! We have used them since July 2014. Installing the security device was easy. It's very self-explanatory, so I didn't need somebody to help me. They are very nice, and they have very good customer service. I love them.

I've been using Frontpoint for 1 year now. It was easy to install and I'm satisfied with it.

We've had Frontpoint for a year and a half and it was easy to install it. I have their app too. I also feel more secure. With other alarm systems, their equipment seems kind of cheap. However, we're not the biggest fans of Frontpoint. We're ready for our contract to be up so we can switch over. I'm a paranoid person and those parts are really expensive for everything that I want, and I want more. Also, everything is through WiFi with Frontpoint. But what happens if my WiFi goes down and I still have electricity? My sensors wouldn't work so it doesn't exactly make me feel the safest. But their staff are nice and I'm okay with it.

I had ADT before and switched to Frontpoint and it's awesome. Installing the security device was extremely easy. The interactive features are self-explanatory too. At night time, when we turn it on, it feels comfortable to know that the system is activated while we're sleeping.

The Frontpoint security system was very easy to install. It's been working fine and have no problems with it. We've had the system for a year now and my experience with their team has been good. I haven’t had any real problems since we did the installation. I have the app on the phone so I can arm and disarm wherever I'm at.

I had Frontpoint on my father-in-law's house. It worked well. We never had a break-in so that was good. It was very easy to install the security device. However I had to cancel it and working with them to get it cancelled was fine.

Frontpoint sensors are a little too sensitive for what I was looking for, and they don’t last. I talked to Darren and he helped us. He was really great and we got everything done. However, the sensors kept busting and goes off randomly. Nobody’s around, and a sensor would go off, so I don’t even know the ones that work anymore. But I couldn’t talk my husband into putting any more in because it also took a long time for them to get here to replace the sensors. Their guys are nice but they can only go so far with what they’re doing. Since the company got problems with their product, they can’t be doing the greatest. But I’ve had better experience with Frontpoint than a lot of people.

I’ve had Frontpoint for a year and my experience with them has been great. They’re generally pretty responsive. Once early on, I called and asked if they could do something in the system so that it will let me track something better. I was kind of surprised that they had changed it within a month. Moreover, installing the device was easy and I called them to make sure it’s activated then it’s good to go. It’s great that I am able to use my phone all the time to arm or disarm the system and I also go periodically to their website to make adjustments to my settings and alerts.

Installing my Frontpoint device was easy, and I also use their smartphone app. Some of their equipment become faulty quickly, but the company’s good about replacing them. However, I’m outside of a year and I have a couple of things that’s broken, so now I have to pay for them. Other than that, I’d still recommend Frontpoint.

I've had ADT before but I wasn't really happy with their customer service. So I decided to use Frontpoint which has been going for 18 months already. I liked how they used wireless technology so we didn't have to cut open drywall and make physical changes to the house. Installing them was straightforward and easy. When I think about what it does, I would say it was fairly painless. I've called them a couple of times for customer support and one time, I purchased additional sensors. Every experience I've had with them has been great. They're very friendly and helpful. Every time I've needed them for something, they've been pretty good.

Frontpoint team has always been very helpful and responsive. Installing it was very easy. With the security device, I feel safer in the house. It alerts me every time the door opens and closes, so I can keep track who's coming and going in the house.

The mobile app is what's all I use. I don't even know how to use it from the actual console. I still walk around like a crazy person, checking every window, but Frontpoint makes me feel somewhat more secure.

Installation of my security device from Frontpoint was simple. I've had it for over a year and 90% of the time, I use their smartphone app. Would recommend!

I've been using Frontpoint for a year and a half now and it’s been good. It was relatively seamless to install the device although I had three issues with bad sensors and not at great times. It seems if I’m leaving the country to travel internationally that is when I’ll have an issue. Ironically, I do travel quite a bit and it’s happened twice and there’s only so much they can do at that point which is disappointing ‘cause that’s the point at which I would want my alarm to be working the most - when I’m not gonna be there. But apart from that, I’ve been generally satisfied with Frontpoint.

We have used the FrontPoint security device for about two years now. Installing it has been easy and their mobile app works great. Since I had the device, I've felt comfort at the fact that I can insure the home because it's alarmed.

We never had a security device before. We didn't really think we'd need it but the house got broken into. With Frontpoint installed, I feel safe. If somebody wants to break in, they're gonna break in but the alarm system is good and I'm happy with it. The only thing is we have smoke alarms with it and there have been a few times when that went off. A couple of times we've had false alarms and the team will call and I'll tell them that everything's okay. The device is user-friendly and easy to set up. The kit was very thorough and the explanation was very good.

We've had Frontpoint for over a year and it's been a real good experience with them. It was easy to set it up. During the times that we've had to call their staff a few times, they've always been good. It was basically because we've set the alarm off. It's either we forgot something or we had to do something. We also use Frontpoint's interactive features like their mobile app when we go travelling. I personally like it. It's very convenient. Since we've had the security system, we do feel safer and it's also good for teenage boys that like to sneak out of the house.

I have very good experience with Frontpoint. I've got fewer worries since I had it for over a year now. Their team is very nice and professional. They walked me through the whole thing when I was installing it.

I called Frontpoint as I was receiving text messages every night at midnight. My unit was working just fine prior to calling Frontpoint, besides the text messages. Long story short, after my call with Frontpoint, my unit no longer works, and I'll be completely unprotected while I wait for them to ship a new control panel. Saying you're sorry can only go so far when I'm paying for a service that you're unable to provide, and are even responsible for it going down. As I said, Frontpoint is great, until it stops working. I've never had this type of problem with any other alarm company I've been with. Something to think about if you're looking at Frontpoint. I'm sure they have a lot of competition that won't leave you and your family unprotected.

Everything has been good with Frontpoint. I had iPhone to set up the application. Customer service is good, too. They never gave me any hassle.

The Frontpoint team is very professional and they guide you every step of the way. I'd recommend them.

We've had Frontpoint for over a year now and we only had one hiccup when we were installing the security system. I've had instances where I needed to call them for help and they have been good. Also, their app is very helpful and we use it constantly. Everything has been good with Frontpoint.

It’s been a little over a year since using Frontpoint. They were exceptional during the installation. They were very informative and clear on the points that needed to be explained in detail. I tried their interactive feature a while ago and it's way more than convenient. It’s the best way to have the system. I wouldn’t have done it any other way. I feel safer with Frontpoint. I found my peace of mind. I haven’t purchased any new equipment from them but what I’ve had has been sufficient. The system is intuitive, very user-friendly, and effective. I would recommend Frontpoint.

So far, so good. Installing the system wasn’t difficult. I installed it and it was very easy. I never called Frontpoint to ask any questions on how to install it, but then they told me they’re gonna send a package and the package is very simple.

I've had a pleasant experience with Frontpoint and their device was easy to install. I've used their interactive feature in the beginning, but there was an additional fee so I've stopped it. But since having the system, I no longer worry so much when I'm not at home.

I have used Frontpoint as my home security provider for a year and a half. Installing the device was easy. The first time we used Frontpoint, we put other people on the list, but they didn’t get the other people’s name. They called us because one of the other people also taking care of the device had set the alarm off and forgot the numbers. They called us and we got it straightened away so it’s been fine since then. The team was courteous and friendly. They were able to answer all my questions. I have recommended Frontpoint to a friend.

I was using ADT before but I like Frontpoint a lot better. Installing the device was simple. I called them up and they activated it. They helped me connect all the sensors as well as my existing ones. It was straightforward and their staff is friendly and helpful. I use the interactive features all the time especially from my phone. I love it a lot. If I'm at work and I forgot to arm the house or if my kids are home, I can check up on them and see what they're doing. It's very useful and I feel safer.

My experience with Frontpoint is good. Installing their device was easy. I've been using them for more than a year already and I'd recommend them.

It's probably been a year and a half since I started using Frontpoint. It's pretty easy to install and everything was good with their team. I've done the interactive features on my phone app but we have a habit of just doing it at the module each time. It's good that I can access and control the system anytime I want at anywhere. I'm not worried. Something they could probably improve on would be to maybe hear from them every now and then. I don't think that I've ever received a call from them. So on occasion, maybe like quarterly or a couple times a year, they call and let me know that they're still alive and watching over. Overall, it's a great experience.

Installing my Frontpoint security device was a Piece of cake. And the Frontpoint team were spot on, perfect, and very easy to work with. I have been with them for a year and a half and have recommended them to others.

We have a business and wanted to get an alarm system in our place and in our business. I installed Frontpoint security device and it was easy. I'd call them for parts that I needed and they'd send them to me. The team was friendly and informative. Any time I had an alarm go off, they called me promptly and made sure I was okay. I also like the system's interactive features which are pretty cool. With Frontpoint, I have a sense of security but not necessarily safer as I don't have every window and door in the house that could be accessed from a thief armed by a device. The system does what I need it to do so the experience has been pleasant.

I've been using Frontpoint for 14 months now. Installing it was very easy. And the customer service was right on. They were very friendly and talked me through the program and each sensor. I'd recommend them.

Since having the Frontpoint device, I feel safer. Installing the whole system was easy and I like its interactive features. Also, the people at Frontpoint have always tried to help.

Frontpoint is our first system in this home and we've had it for a year and a half. One time, we left our garage door open so it activated when we left. Two minutes after the alarm went off, Frontpoint called immediately and checked. So we went back and made sure that nothing was wrong. It was quick. The app feature is useful. It seems spot-on accurate the whole time so I’ve had no complaints with it.

I'm satisfied with everything with Frontpoint. Excellent experience. Recommended!

It was easy installing the Frontpoint device and the service is good. I've had it for about two years now.

It was very easy installing the Frontpoint security device. It's in a rental house that I have. The tenant uses it but I may change over at my house eventually.

I started using Frontpoint in July 2014 and I like the fact that the device would still work whether or not it's connected to a phone line. It's an excellent product and I enjoy it.

I have less worries at night with the Frontpoint system. Installation was very easy. We use the mobile app, and it's great. We've enjoyed having it.

I did the installation of my Frontpoint security device myself and it's very easy, no problems. Also, their team were very helpful. If something goes off, they're right on the phone calling and helping me along. It's a very realiable system and I got no problem programming it. It's very enjoyable to have in the house because I feel protected when it's on. I'm very happy with them and I would recommend them.

I’ve had very good experiences with Frontpoint and I have been using them since June 2014. They had been very positive when I needed phone assistance on the installation and when there were a bit of false alarms a couple of times. Occasionally, I do log into MyFrontpoint if I need to set the alarm remotely and that’s always been smooth. I'm very satisfied with Frontpoint and I have recommended them. They should keep up the good work.

We're happy with our experience with Frontpoint. It was easy installing the device. We've had it for a year and a half now and everything is working fine.

I've had Frontpoint as my home security provider for over a year. The installation of the device was pretty straightforward. Also, everyone in their team has been good. I've had to order new equipment and that went fine. I've tried their interactive features like the mobile app and everything's been good with that. Overall, it's been positive and I would recommend them to a friend.

My experience with Frontpoint has been good so far. I haven't had any triggering alarms yet, so I hope it works.

I'd been with ADT for 8-10 years, and they didn't want to do anything for me on upgrading the new equipment. They wanted to treat me like I was a new customer and insisted on installing everything so that's why I ended up with Frontpoint. Frontpoint also has the interactive features that I wanted. It's been so much easier to use with the cellphone connection compared with that from ADT where everything had to work off the keypad and landline. There was no problem installing the Frontpoint security device and their staff have been most helpful. They give me the number to call and immediately answered my questions and took care of the problems – excellent service.

The installation of Frontpoint device seemed easy. But after we moved one of the sensors are not working recently so I called the Frontpoint customer service. The customer service were courteous and friendly. It seems that they answer all my questions. I use the mobile app all the time to arm and disarm. It's great being able to access and control the system while on the go. Since installing my Frontpoint device, I feel safer leaving my home and have fewer worries at night.

I've had good luck with Frontpoint. They came and installed the device for me and I've had it for over a year. I had a new computer and was transferring stuff and passwords. I called Frontpoint and it took about two minutes. One time the alarm went off, and we worked it out and that didn't take long either.

Installing Frontpoint was quick and easy. Their customer service was good. Whoever I talked to on the phone was helpful. It’s been a while but it wasn’t time consuming. I also use the app all the time to turn on my alarm more than anything else because I always forget going upstairs. Overall, it’s been a good experience with Frontpoint. I have no complaints.

I've had the Frontpoint system for a little over a year and I like them. The instructions were clear in putting it in. It was simple. I’ve got this in a small business where I make and sell motorcycle tools. I mostly have online sales so I’m having my sizable investment of inventory guarded and protected. The office is divided into two parts: a small warehouse and a front entrance lobby. I have the motion detectors hooked up wireless to different locations so we can’t even come in either one of the doors without it triggering. I do not have the door opening sensors because of the way the door jambs are in-built. There are also five big windows where they could come through as easily as they come through the door. The motion detector covers it as well. Every time I walk in in the morning and when I come back from lunch, it's screaming so it’s working. It’s so easy, reliable, and it never failed me once. If I were to buy another tomorrow, it would be the same thing.

I’m very confident with the Frontpoint. They’re easy but fiercely capable. Installing their device was very simple and straightforward, and their team was friendly, more than helpful, and offered help on the installation if I needed any, which I didn’t.

We’ve been with Frontpoint for two years and we feel more comfortable. The security device was quite easy to install, user-friendly and works fine.

Installing my Frontpoint device was an easy process, and their team has been good whenever I had to call them. I use their mobile app too, and it’s also good. My experience with the company has been great so far, and I’m satisfied.

I had a good experience with Frontpoint and so far everything with is going fine. The battery of all the sensors of my device are okay. The installation of the device was very easy and their customer service is good. I would recommend them to anyone.

I've been using Frontpoint for about a year. It was easy to install, handy and convenient. It's effective and I feel a lot more secured here since its installation. The Frontpoint team was very helpful, got back to me and the conversations were all good. I'm completely satisfied.

For the most part, Frontpoint customer service has been good. Their website isn’t all super intuitive and the online interface is nothing great. Apparently, they are fixing the ability to adjust, like the method of payment online. The other issue I’ve had is the box on the control. For my security system, the volume on it is really loud all the time. I can go online and adjust the volume but it doesn’t seem to work. But other than that, for the price of the system, it’s worked pretty well.

We got our Frontpoint device in August. In the beginning it was difficult for me to install it. But overall, it's a great company and I like their services.

I've had Frontpoint for a few months. The installation seemed easy and their staff have been helpful. They were courteous and answered all my questions. It provided us with a sense of security since installing the system.

We installed our Frontpoint security device ourselves, and it was easy and hassle free. My husband had to call a couple of times because something wasn't working, but he got assistance and we've got it taken care of. We arm and disarm our device through our cell phone apps and it's nice. My husband even has an alarm that goes off so he knows at a certain time to check to make sure that the alarm has been set.

It was easy installing the Frontpoint device and it works really well. Its interactive features are excellent because we're on the go all the time. It's cost effective and we like the mobile app capability. Being able to control it remotely is probably one of the best features. The other thing that we were attracted to is being able to move the system with us when we're moving, which we're going to be doing in the next few months.

My experience with Frontpoint is good so far and I'm happy with it but there are some sensors that I need to add.

Frontpoint's price is a little higher compared to competitors. Based on that, I would always recommend to shop around. If Frontpoint can be more competitive, that would be helpful. There should be any thoughts as a company wide for a competitive price because I'm in the running at 2 years and after the 3rd year, I'd be out of contract. Installation wise, it's a pretty easy one. I am paying around 200 dollars for the system with the thing, I should be able to keep it and bring it wherever I go -- within US or abroad. But the best thing I like about Frontpoint is, it works pretty well with the apps. I use the alarm app all the time and it's great.

I've had Frontpoint for a little over a year now and it's way better and more high tech compared to Brink, which was my home security provider before. Installing Frontpoint's security device was easy and their team has been very helpful. I also use their interactive features all the time and it's awesome that I get to access and control my system from anywhere at any time. I feel secure having Frontpoint and I've had a very good experience with them.

Setting up the Frontpoint home security system was easy and the staff have all been very good. When I called in with an issue, they have been very helpful.

I've had Frontpoint as my home security provider for a year and a half and my experience has been good. I'm happy with them.

I have had Frontpoint for a little over a year and I don't have any complaints. I chose it over another provider because I like the way it was presented to me and I felt comfortable with the services they were offering. Moreover, installing the device was very easy and there's no hassle at all. I'm a senior citizen and I mostly use the alarm system for basically letting me know who's coming in and out of my home. I would recommend this to anyone.

I'd done most of the installing of my Frontpoint device myself and it was straightforward and easy. Their team was responsive as I was able to talk to them a couple of times during installation and testing and it works. The company seems great.

I'd recommend Frontpoint. I've had them for about 15 months. They were not the cheapest, but they have a good salesman so I went with them. I called them and the device got here just like they said it would be. The representative led me through it and everything went well. It has worked out perfectly. I rarely use my cell phone to activate and deactivate it. I usually just come out to turn it off. I feel much more secure with it. I don't need any more or any less, and I also got a dog around the place so I feel really safe.

The Frontpoint security system was already in the house when I moved in and I have a few things I wanted to talk to them about, but things have been very hectic since I moved in, so I haven't had the chance to adjust it.

Frontpoint has been my home security provider for about a year. Installing it was pretty easy. There were a few hiccups, but customer support helped so it was a pretty good experience. All of my interactions with the representatives have been great. I had a couple of false alarms. They called right away and it was taken care of pretty easily. Being able to able access and control your system from anywhere at anytime is great. It's a must. That's part of the reason why we chose this security device.

I have used Frontpoint as my home security service provider for about a year and installing the device has been simple. Their team is very helpful and I also get to use Frontpoint's mobile app.

Frontpoint seemed to be reasonably received based on my research so I went with them and have had them for a year and a quarter. Installing the device was okay in most cases - we just stick things up. I had a couple of questions over time and had one occurrence when I set the alarm off and called them up. Also, I'm able to arm and disarm the device and I do get notifications for whatever reason if I haven't armed it. It's moderately expensive, but the service has been good.

I have been using Frontpoint as my home security service provider for about a year now. Everything's awesome. I got the stuff in the mail and made a phone call to the people at Frontpoint and they walked me through it as far as setting everything up. We had a few little bugs and they got it all squared away, and I've had no hiccups since I've gotten it. I also use the interactive features all the time. Anytime I go out, I feel secure. I can check it with my phone and make sure that when I come back that I don't walk into an armed system because it gives me a little bit of time to run over there and punch in the code. But I got kids and they get in there real quick, and I run out of time. So I use my phone all the time for it. I feel safer since Frontpoint was installed. And if anyone says they're looking for a security system or if they have a problem with somewhere where they live, I'll bring it up for sure.

My experience with Frontpoint has been positive. I've been happy with the product. The device is easy to install and has detailed directions. I had one minor issue that I was able to work through the tech support. The representatives at the company are polite and professional, and were able to answer my questions. I try the device's interactive features quite often and I like the thought of being able to access and control my system from anywhere at anytime. I would recommend them.

It was easy installing Frontpoint. I've had them for a year and a half now. I haven't had issues with them or use them for anything which is a good thing.

I liked the ease of using Frontpoint and what I read about it and understood about it. I had no problem installing the device, but the only thing is that I'd like to get another remote.

I've had Frontpoint for about a year and it was the security system I got for a new property I purchased. The quality of service of Frontpoint started from day 1. The salesperson that introduced the service to me really sold the product to me. He was so professional, courteous, and patient - it took me around 5 phone calls. I gave these guys a lot harder time than they usually deserve. They continue saying that the installation is so easy, that anybody should be able to do it but I insisted that I wanted a professional to do it. Part of the reason is my not so favorable experience with ADT where I had issues with the initial installation where they actually provided professional services.

My interactions with the Frontpoint team has been very positive. I've had them for about a year now and I use their smartphone app regularly. Installation has been very simple and when I had a minor issue during setup, I simply called them and they resolved it immediately.

I love Frontpoint. It’s great and I haven’t had any problems. My front door is being bypassed right now because I had to take it out to have it refinished and there have been problems with it, so it keeps showing that I’m bypassing it. But it’s done very well at recognizing that as a pattern and now it doesn’t yell at me anymore about it. I’ve been very happy with it. It's excellent. I’ve recommended it to several people already.

I have used Frontpoint for about two years, and everything has been good with them. I use their interactive features on my phone. I like the system. We're about to move it to a new house. They've already sent me a pack to do it and I just got to change the address when I move it over here.

It feels weird to write a review so quickly after receiving my kit (yesterday), but I feel I should so I can warn other Canadian customers. First off, I dealt with several reps and they were all very friendly. The equipment came quickly and set up was very easy. However... when I asked the first representative at Frontpoint if they service Canadian addresses, I really think he should have told me that yes they do AND to be aware that all prices I was quoted were in USD$. With the Canadian dollar as low as it is, this is a very real factor in considering the price. I haven't yet been billed the monthly charge, but I did see the charges for the equipment and it is much higher than what I expected. I now realize my monthly monitoring fee will be about $60 when I was told it would be $44.

I use Frontpoint for my business. Setting up their system was easy and they have great customer service. I'd recommend them.

We've had Frontpoint for two years now and it's a pain in the ** to install the security system. It's a self-install unit and the sensors couldn't be mounted to the windows the way they were supposed to without cutting part of the woodwork out of the window frame. I tried mounting the sensors a couple different ways and the pickups wouldn't connect. So I ended up having to modify my window frames. Outside of that, it was a piece of cake. I wish they had a little quicker response time when the alarm goes off. When the alarm goes off and if we don't get to it to shut it off in time, it’s still a couple of minutes before they call to check. But overall, I'm happy with the experience.

Frontpoint is a great company. The equipment and everything they have is designed well or works well and the service - the customer support is great. I’ve recommended them to several friends.

Since having Frontpoint's device, I feel more secure. I use their mobile app and I enjoy being able to control the system anytime, anywhere. We did have a hiccup with the way pricing was explained. What came to fruition was not what I was initially told and they wouldn't honor the deal because it wasn't logged into my record. It sucked, but I got through it and overall my experience with them has been great.

I've been with Frontpoint for a year. I had a different home security provider before but Frontpoint is much better. Their system is easy to set up. Once I called them they were able to get me to set it up. I also had to move my connection place upstairs for cellphone service but it doesn't matter because I have the mobile app to set the alarm which I love. I feel much better now. It's safer because my daughter is at home by herself sometimes so it gives us a sense of security to know she's safe in there. I'm very satisfied.

I have had Frontpoint as my home security provider for a year and a half now. Instructions for installation were easy to follow and their representatives at the company have been excellent. We've not had any issues, but we have had a couple of triggers. We were out of town for one of them but no problem, got it shut down and everything was fine.

I have used Frontpoint as a home security provider for 1 year. I just built a new home, so I got that. It's such a simple system to install. Plug it in, stick it on and it's done. I didn't have to bring someone in. I haven't had to contact them, but when I did initially, it was very good. Their system helps in my sense of security. I live on a pond so it's a little bit more secluded, and it's helpful to know that it's there.

First of all, installing our Frontpoint device was simple and easy for me since I was in home construction. Their team has been great when I contact them due to accidental set-offs. Additionally, I got an e-mail today saying that they’re gonna have a new mobile feature - I'll load that once that comes out. All in all, I feel very secured since I’ve had Frontpoint. It was a fantastic experience.

I have used a local provider at another home and I like Frontpoint’s system better for the fact that it's wireless and I can change and add components. I have been using Frontpoint for about two years and their tech support is absolutely excellent. It took less than an hour to do the whole home for the installation. Frontpoint being wireless and having online features on my smartphone were the two keys reasons I went with them. I have a second home and it's nice to be able to disarm the system for servicemen to enter and then be able to re-arm it. It's great. I also like the notifications that I get. I know I'll get a text to my cellphone if the alarm is going off at the second home or if someone entered.

We invested in the Frontpoint security system to feel more secure and our experience with them has been fine. It was relatively easy to install the security device. We had a question about this and called them and they helped us with it.

I've used Frontpoint for one year and a half, and so far, it's been good. Occasionally, we have issues with some of the sensors on some doors, where it will tell us that it's open when it's clearly closed. They've been helpful in helping us reconcile that, but there are other things that there's nothing they can do about it. However, they've always been receptive to trying to help the best they can by making suggestions like where to place the box and how to attach the sensors. Sometimes, they'll send us new sensors. Overall, we're satisfied and happy with them. They're really good.

Frontpoint is very good, I've had it for a year. Installation was very easy and they have an exceptional team. I love the fact that I get to control the system anytime and anywhere I go with their mobile app and I have a good sense of security for my family and home.

Frontpoint has been excellent and I've had them for about a year and a half. Setting the system up was very easy and smooth. The customer service rep helped walk me through it and got it set up. Anytime I’ve had a problem, they’ve been right there on the phone to help me out. They were knowledgeable. I use their interactive features such as arming, disarming from the app or computer and receive notifications on my smartphone. It's actually one of the reasons why I went with them. Since setting up Frontpoint I've had an increased sense of security.

I use the Frontpoint app on my phone to lock and unlock it but it only works on one phone. So if my husband and I are both using the app, whoever installed it first, it works on their phone and not on the other. Also, the length of the contract is too long. You get stuck into it.

Everything has been good with the Frontpoint security system. Installing it was brief and easy. There's an instruction and everything worked out fine. I also use all their interactive features and it's great. The people at Frontpoint were helpful and prompt as well. I would definitely recommend them to a friend.

A coworker told me about Frontpoint and I’ve had them since May 2014. Installation was pretty easy. I’ve only called them once to change the names and numbers for our contacts which was good. I also have the mobile app on the phone and it’s pretty nice. However, I don’t use it too often because we have dogs. We could use it for the doors but we don’t set the whole system on because of the sensors with the dog.

We use the Frontpoint system to feel more secure. I've also used their app for arming and disarming it, and I like being able to access and control our system at anytime from anywhere. All in all, I'm satisfied with them.