Frontpoint Reviews

I've had Frontpoint for about a year now and I like it more than ADT. ADT pissed me off and their customer service sucked. Installing Frontpoint wasn't too bad. It was the first time that I had to install myself, but it went smoothly. Their team has also been excellent. I've called them twice, and both times it was taken care of very fast. I use the arming and disarming app every day, and I like how I'm able to access and control the system anytime and anywhere. My wife wants to add cameras now since the security device makes her happy, which is also good for me.

My experience overall with Frontpoint has been very good, but I wish I had known about SimpliSafe before I signed up with Frontpoint. My neighbor has SimpliSafe and he's got a much better deal. The cost of Frontpoint is not competitive at all compared to the other ones out there.

Installing the security device from Frontpoint was fine. I arm and disarm it through the phone. I also use the keypad and the remote for turning the system on and off. They had this feature that I almost use all the time, where you can control to notify you when you’re out of your area and you didn’t arm the system, and that didn’t work properly. Every time I have a mishap, like I forget to disarm the door, they are extremely prompt. Whenever I had a problem with the sensors and the police was called, they gave me a credit because it was a sensor problem. They're as good as any home security provider, or better.

We've had Frontpoint for about a year now. Installing it was easy. Customer service was great when we set it up. I spoke to them for about 15 minutes and we ordered it right away. We had ADT before and it was a nightmare. We love Frontpoint and I've recommended it to my family who all had ADT also.

We've only had the Frontpoint alarm go off every now and then, but they've been very prompt and they've been nothing but helpful. We had a fire alarm go off one time. It wasn't a true fire but they went through their chain of command and finally got a hold of us, and they were ready to act on it as quick as possible - I appreciate it. I would love to see the hardware that they use come down a little bit because we would use more of it. But other than that, the self-installation is straightforward. I like the technology that they have.

I've been a Frontpoint customer for a year and a half and haven't had any issues because I haven't had to do anything other than the initial buying of our equipment. I'm still under contract so they haven't changed my pricing. It's been fine because it's been uneventful and based on my experience so far, I would recommend it to somebody else.

Frontpoint is good. It was easy to install the device. However, I remembered triggering the alarm and I know that in some places, they will call the police over if one puts in the code way after the system timer's over. Not sure if it's normal for Frontpoint that none showed up.

I've used Frontpoint for a year and a half. Installation was really easy. I've also tried their interactive features and it works fine. I haven't had any issues with their customer service team. They would call to check if everything's all right when the alarm goes off.

We've had the Frontpoint security system for a year and a half, and we're very happy with it. The people are great. Installing their device was easy.

Installing the Frontpoint device, I had a little bit of trouble on my doors. My door jambs were a little bit different than what we needed and I bought the ones that I drilled and put in because the molding wouldn't allow the surface mounts to work right. So I sent them back and we got the ones where I drilled and put them in, the sides and the edge, and they worked fine. The Frontpoint team settled any problems I've had. I've added a remote alarm light so I could see a light going off and we had a little trouble getting that programmed, but everybody seemed pretty knowledgeable when I called them and they walked me through the steps. I've already recommended them and the person I recommended them to loves it.

Installation was very easy and the Frontpoint team was friendly and courteous. Our son has moved into the home where we have the system and so we haven't needed to remotely access the system for the past half year but until then, I used that feature a lot and it was very good. There was a time when I accidentally set off the alarm. A person was coming to do work and the alarm hadn't been disarmed as I had forgotten to do it. We received a phone call and so I saw all the security work, and it was reassuring.

I've used Frontpoint for a couple years and it was easy to install their device. I've also had the opportunity to try their interactive features, like their smartphone app.

The reps walked me through the process of setting up the cameras, which was easy. They're very helpful, patient and responsive. We use the app to arm and disarm the system all the time. However, we had some trouble with the door sensors sticking and the placement to get them to activate. We also had one that didn't work, and I found that frustrating. I have the Frontpoint security system upstairs, and I can hardly hear the sound downstairs, even on maximum setting.

It was very easy to install the device from Frontpoint. I've spoken to their reps a few times, and they're all friendly and answered my questions. I feel safer with the system.

It was easy to install the device which I've had for about a year now. The only Frontpoint feature that I use is getting text messages when a door is left open.

Installing Frontpoint was totally easy. We haven't had any problems so it's all been good. It works great and Frontpoint is easy to deal with.

There were some problems when installing the Frontpoint system. I'd sent something back and either they shipped me a new thing or they hadn't shipped something they were supposed to include. Moreover, we haven’t had the system on for months because my daughter’s been staying with us and she's forgetful. So it’s sitting here and we’re wasting a lot of money.

When the alarm goes off, Frontpoint is always calling me. Overall, the experience is good.

I have no complaints about Frontpoint at all. I've had it for a year now. I was speaking to a representative on the phone while installing and he was very thorough in explaining what needs to be done, the direction was very easy. I use the apps of alarm when I forget to turn the alarm on. Overall, Frontpoint has been very good to me. I definitely recommend them to anybody.

Frontpoint's fee is a bit high, but they provide excellent service. Sometimes if I forget to set the alarm, I could set it anywhere or at a certain time and have the reminder. It's a good system and I'm satisfied with them. I’d recommend Frontpoint to my friends and children.

I've had Frontpoint for a little over a year and installing the device was very simple. I am able to arm and disarm from my phone app. I also bought socket protector off eBay and the team wanted me to get it to sync up with the system. I'd recommend them.

We've been using Frontpoint for over a year. Their team has been very quick and responsive whenever I have to call them. We feel safer, and I like the home automation.

We've had Frontpoint as our home security service provider for a little over a year now. Installing the security device was pretty easy because I'm a tech savvy person. During the setup, the Frontpoint team walked me through and after that everything was fine. We always use the smartphone app. I recommended them already.

Frontpoint as far as I'm concerned is useless. I'm paying $42.99 a month and I don't even use it. I've had it since July of last year and we had replaced it twice with different keyboards and whenever I put my code in to disarm it, it gets stuck on certain numbers. Then they sent me the remote and it doesn't work too. They sent me these cheap things that break down. The customer service reps were helpful and courteous, but that courtesy and helpfulness doesn't solve my security problem. I want Frontpoint to give me a stupid keyboard that works, not something that's made in Taiwan or China or wherever.

I had Frontpoint installed in my house about a year and a half ago. It was easy and I also installed their app so I could set the alarm or disarm it from my phone.

I've used Frontpoint a little over a year. Installation was a pretty easy process. So far the customer service has been very nice. I use the app quite often and I really like it. I'd recommend them.

I like that Frontpoint is a contemporary approach to security, and overall, my experience with them has been flawless. I would recommend them.

I called Frontpoint to set up a home security system for $299.99. I was interested in purchasing outside cameras as well but the price was a little high. I did some research and found a good deal for cameras as well as a home security system through Costco's website. I also liked that the other company offered a 2 year contract rather than a 3 year contract so I called Frontpoint back within the same hour that I ordered service, to cancel. I was told that it would take 6-8 days to receive a refund. 15 days later, several phone calls to Frontpoint, several different run around stories, even conversations with a supervisor, and still no refund. Luckily, my bank is working with me as I had to open up a case to dispute the charge.

I've been utilizing Frontpoint's service and though I didn't really need them for anything yet because nothing happened so far, I'm still happy with the experience.

I am very pleased with Frontpoint because they have been giving me a good service for about a year now. I didn't have any problem with the installation and the technicians walked me through my very few issues. It was a matter of following the instructions--not a difficult process at all. I also installed their app on my phone and I use it quite often.

We've been using Frontpoint for about a year and a half and their team was very helpful. They explained what it all entailed and when we got our package, they walked us through the installation. It was very easy and they stayed on the line with me until it was all done to make sure the system is working. It did get set off one time and they called me. I told them I'm not home and they called the sheriff. The sheriff arrived before I got there.

I have been using Frontpoint for less than a year and before that, I was with ADT. Comparing the two, I prefer Frontpoint because it's all wireless. I have to do the installation myself, but it was fine.

I was doing some research on home alarm systems and Frontpoint came up as a pretty good company. I have used them for a year and a half now. They sent me the equipment and when I got it, I called them and they walked me through it over the phone. Everybody was very friendly and patient.

The Frontpoint installation was a no-brainer. I have been using it for some time now and so far, my experience has been good. I've recommended it to all my friends.

Installing my Frontpoint security device was simple as the directions were clear. It took me a total of 60 minutes. I had some false alarms which, for the most part, were whenever we had guests staying in the house that were unaware of the security system. They responded with a quick call following the alarm system going off. At one point, it took a while for us to deactivate the alarm and they had already dispatched the police officer who showed up and did a wellness check. It was nice to know that the system was effective. Since installing it we feel a little bit safer. It feels like another layer of security.

Installing and deploying Frontpoint was very easy and it only took me 15-20 minutes. It was a breeze. Moreover the tech support was great. They walked me through the entire process from opening the box to installing the main panel box and setting up the sensors around the house. On a daily basis, I use their interactive features like the smartphone app. I have been using them for 2 years now.

Overall, I’m very happy with Frontpoint. The system works. It does what it’s supposed to do and I feel safe and secure.

Since installing Frontpoint last July 2014, we felt more comfortable not being at home. The installation was pretty straightforward although we could use an extra set of those little sensors that go on the windows because sometimes we like to leave the windows cracked when we're not at home, but those sensors weren't included in the first set.

Being able to access and control my system anytime and anywhere definitely makes things easy. One time I forgot the passcode so the alarm went off. Frontpoint then called to make sure everything was okay, so I know that it's being monitored which is good. It definitely works, and overall, Frontpoint is very professional and I've had no issues with them within the year and a half that I've been with them.

Frontpoint is better than the other security provider I used before. Installation was simple, and their team is always friendly. 99% of the time, they answered my questions, and I'm happy about that. I, however, have an unresolved issue now that we weren't able to resolve the last time, so I'm curious to see how or what happens there.

I've used Protect America before, but I love Frontpoint. We've been using Frontpoint for six months and so far, everything's okay. We did the installation ourselves. That and using its interactive features such as arming and disarming using the smartphone were both easy.

I’ve been very happy with the way Frontpoint works. We've had no problems as long as we've had it and it's been good. Their team has always been courteous and able to answer my questions.

We looked online to find out who was the best to go with as far as equipment goes and found Frontpoint. I personally like the fact that it's wireless, that if somebody comes into a part of the house that's remote, we wouldn't lose security. So far, we've been using them for a year now. We had a few questions along the way and their staff have been very professional, courteous and informative. We have four teenagers living in our house so the alarm gets set off from time to time. Frontpoint's been very prompt in calling me, letting me know that the alarm went off and if we need assistance.

Frontpoint was very easy to install and I already have it for a year now.

We've had Frontpoint for a year. I found it very easy to install as directions were easy. The Frontpoint team was also very nice. I have the app on my phone and I use it a lot. My dad's older and when we go out of town, he'll come over and look at the place but the alarm scares him. When I know he'd come in, I'll unarm it and let him come in, and then when I know he's gone, I can arm it back. I'm very thankful and I definitely feel safer with the system.

We’ve been using Frontpoint for a year and a half. I ordered it, it showed up at the door, and I just popped everything in. Everything was adhesive and all the sensors were numbered. I pretty much picked the front and back doors, and all the other sensors. I mashed up the magnets and stuck them on top of the door and everything went on really easily. We use the smartphone app often, to arm or disarm the system when leaving the house. I have recommended it to several people.

I've been a Frontpoint user for over a year and installing their security device was very easy. It's interactive features are useful and the system is easy to use. They have a courteous and responsive team, and I feel safer since installing the device.

My experience with Frontpoint has been great, and I did the installation myself. It is so much better than Brinks, and their customer service team is friendly, nice, and helpful. I use my smartphone to access the device too. I have recommended them.

Frontpoint is working great for us. The process of installing the security system wasn't that difficult. We've had it for a year and a half and I am satisfied with it.

With Frontpoint I am able to set my alarm with my phone and I like that. I had a good experience with them.

We're very happy with Frontpoint. I'd recommend them.

I've had Frontpoint for two to three years, and before that I had ADT. The ADT guy came out and basically just installed and showed me how their system worked. But the people from Frontpoint stayed on the phone longer and walked me through everything when I was setting up initially, and they tested every window and door. I bought the system and put it in myself, and then they went through a check and made sure everything worked. I just moved into a new house about a month ago and I took the system with me and hooked it up, and everything worked. However, there was an issue with the battery showing low voltage, so I called them up and told them. And they basically sent me a brand new battery. What was interesting was in Orlando, you have to have a permit to have the alarm installed, and Frontpoint took care of all that for me and they sent it to me.

Installing the Frontpoint device was really simple and easy. It took us maybe 30 minutes to install it. Their team is also very helpful. I love arming and disarming the alarm on my smartphone every day, and it's the reason why we chose them.

A year and a half ago, it seemed like Frontpoint was good value and I like the ability to install my own system and move the little security checkpoints and the magnets from the door to a window. It was easy to install but the system didn't work properly and I had to replace the main box as it was defective. When they sent that box, the replacement works and I'm still using it today. They fixed the problem and it didn't cost me anything.

Overall, my experience with Frontpoint has been good and I would recommend it!

For a long time I had Brinks, which got bought by ADT. Then we had a little storm and it didn't work anymore, and a technician came out and charged me $80 to run all over the house with these electronic gadgets, telling me that I needed a new motherboard in the control system. So I called them and this other guy came out here without going around with any electronic gadget. He said that I needed about $1,500 worth of repair, but I told him that he hadn't done a thing. I thought that there must be a better way to do this, so I looked around and I found Frontpoint Security. The price is a little bit less, but what I really like about it is that it works like a wireless telephone. If the old system was dependent upon you having telephone service and electricity and everything went off, we wouldn't have any telephone service. So as far as I could tell, the Frontpoint system works very well.

Frontpoint's service is excellent and I've been very, very happy with them. The billing is okay and the customer service is very good and prompt. The mean time to pick up the phone is very good in terms of when you need help. They do go out of the way to go the extra mile. The equipment is of good quality and works well, easy to set up and easy to deal. The motion sensors could be a little more sensitive although my house has not broken into, so it's hard to tell on that piece. There are some problems with the camera equipment because it's very difficult to set it up properly and get that working in a way that makes sense. If there are issues with light, going from light to dark or with passing clouds, the equipment gives false alarms which is an issue they need to fix and I'm not the only one that's ever had that problem.

We've had Frontpoint for four years and we chose them because their system was wireless at that time. Installing it was easy and we were also able to use the mobile alarm feature on our phone. We feel more secure leaving our home unattended and we have more peace of mind at night because of it.

Our experience with Frontpoint has been uneventful as what one had hoped for with any alarm system experiences. We've had some instances where the little sensors had to be re-taped or reglued back into position. They start drooping or fall off. Also, I've noticed that when I walk past the motion sensors, they blink red or orange and sometimes they don't. I saw them last week, wondering whether or not they're working when they don't blink. Other than those issues, I'm happy with Frontpoint.

Frontpoint is our first home security system. For the most part, installation was easy. There were some challenges with the door sensors, making sure that they're lined up so that slight movements on another door won't make it appear that it's opening even when they're still closed. I had some issues with the garage door sensor also, keeping it fixed, and ended up just duct taping it in place. They sent a replacement door sensor but it wasn't very helpful with the garage door. We got false worries about the door being left open when it's actually closed. I've asked them to replace it but they say, "Oh, well, you should just move what's under the console." Other than that, it's been okay. I like having the Alarm.com app to be able to figure when things open and close. We've been using the lights with them. The switches were compatible with that app, too.

I have been using Frontpoint for about a year and a half. Installing the device was very easy. They set everything up preconfigured. Any little issues I have, they took care of it real fast. I've had the opportunity to try their interactive features as well. Their customer service has been great and I would recommend them to a friend.

The installation was easy plus Frontpoint's interactive features, like the mobile app, are good. Since its installation, I definitely had a sense of security.

When I first got it, I just lost my husband and I was living in a rural area. My son-in-law got it online and set it all up for me and installed it. And then when I moved six months ago, I was able to move the sensors by calling the help person and got a lot of good assistance getting everything setup by myself. It seemed pretty simple and its been very good. I also like the idea of being able to access my system anywhere because sometimes you either forget or got too much going on your head. When I walk out the door, or staying out longer than I had anticipated. Excellent service and very reliable equipment.

My experience with Frontpoint has been good.

I have Frontpoint in two houses, two years in one house and about a year and a half in the other. Installation was not difficult. The normal stuff is simple and you can call and get any information you want about anything else. Everything works, but I only have one issue--my battery went dead in one home and they sent me a new battery. I went to put that in and something broke on that and they'd have to send me a new control. Nevertheless, the Frontpoint people were all courteous, knowledgeable and friendly.

We find Frontpoint to be very good. I can and have recommended them to a couple of friends.

So far I'm happy with Frontpoint. I used ADT a long time ago but I like Frontpoint better. The product is easy to install, and their team is easy to work with.

I have a really good experience with Frontpoint. I'll recommend them.

I used Frontpoint in our first home for about two years. I'm happy with them, so I put them in our second home that we just bought. I had ADT before and Frontpoint is a lot easier to install. Installing it was basically peel and stick. Their representatives have always been good. The only problem I see with them, although not a killer, is when I call during working hours, I have to be prepared to wait on the phone for 5-10 minutes. Nevertheless, I love Frontpoint. They do everything I tell them to do in a split second.

Frontpoint is great so far. Nobody's broke into my house. Life is good.

I had ADT before and it’s the bane of my existence. Frontpoint is a thousand times better in terms of customer service, pricing, flexibility, and ease of use and set up on every level. Setup was pretty simple for where we were putting it and we didn't have to change anything. I would absolutely recommend Frontpoint.

It's a good experience with Frontpoint.

I didn't want other big name home security providers because I've had issues with them in the past. My experience with Frontpoint on the other hand has been professional, very timely and they have been able to satisfy all my needs. Their system is quick and simple to set up and the cost was low. We had to call them and confirm that they could see all of it once I got everything set up to how I want it. They were good at telling me recommendations on whether I needed multiple motion sensors versus multiple window sensors to accomplish what I wanted in the house and then we tested the thing to see if it's up to my liking. They confirmed that they could receive all the notifications. So everything went smoothly and convenient. Also, I could do it at my leisure and didn't have to set up a time for someone to come to the house. It meets all my needs and I will recommend them to a friend.

We don't turn our security device on very often and we've never had a problem with it. I have for a year and a half. It was easy to install and it works. It's something I don't really think about very much.

Installing the Frontpoint security device was real easy. The instructions were clear and concise. It's a wireless type of installation, installing the sensors and connecting them up. I didn't need to call their service desk because I did it myself and tested it. And then once I had it all connected up and working, I called in and they remotely checked to make sure everything worked. I'm happy with Frontpoint and I don't have any problems with it.

I use Frontpoint for my house as I'm in college and away from home. Installing it was very simple. I use the alarm.com app to disarm it on my phone. It's really helpful for when I'm at home on breaks, I arm it to where it goes off if anyone were to come in, immediately. That lets me keep an eye on my house even when I’m 200 miles away. The Frontpoint team has always been great, very helpful and quick to call whenever the alarm's gone off for whatever reason.

I have used Frontpoint for about a year and a half. Installing the security device was very easy and I had almost control it totally online because we don't live in the space where we're using the system.

I had ADT and another local provider we used in Maryland before, but Frontpoint's customer service seems better. My husband installed the device and used the interactive features at one point and we're very happy with the experience.

I've been using Frontpoint for a year and a quarter. I went with them because when I looked up online reviews, they seemed to have the most positive feedback. When I installed the security device, everything was terribly easy. I've also tried their interactive feature of disarming it through my smartphone and I also do frequent checks on my smartphone status. I like being able to have such access and control. My experience with Frontpoint has been fine. There are a lot more options or ways that I can use the system. Unfortunately, I haven't had the time to explore them. Having said that, I'd recommend them.

Installing the device was pretty simple and the Frontpoint team walked me through everything I needed to do - they're very helpful on the phone. I have recommended them.

Installing my Frontpoint security device was easy. Talking to the Frontpoint team was very good. We've had them for two years now and I would recommend them to a friend.

It's been over a year since I have Frontpoint. I had an easy time installing it and their friendly customer service rep was able to answer all my questions. It has been an excellent experience with them.

We've been using Frontpoint for a year and a half. We had a robbery here and that's why we got it in response to that. This is the first security system we had. Some things are a little confusing. One time I forgot the pass code to the account and we had a false alarm set off by my in laws. They called and I said everything's fine and they asked me the pass code. I gave them the wrong one and they sent the police anyway because I gave them the wrong one. They don't say anything on the phone so that was annoying but I suppose it makes sense to do that. Other than that it's fine. We're actually moving today and it's nice to be able to just take it with us.

Overall, it has been a fantastic experience with Frontpoint. I love them and it’s been great.

For a year and a half, I have been using Frontpoint as my home security service provider. Installing the security was fine and was able to meet my expectations. Also, they use their interactive features with the app that we have.

No specific incident. Just want to provide a review on Frontpoint. I have been a customer for 3 years. It was easy to install and set up. I like that I can have up to 9 passcodes for individuals entering the house. When the alarm has gone off, Frontpoint calls in less than 2 minutes to verify that everything is ok. Often times, they respond so quickly I am not able to log on to check the video feed to confirm from the time I get the text of a pending alarm.

I've been using Frontpoint for over a year. Installing the device was very easy and I use their app. I recommend Frontpoint to everybody.

Frontpoint has been my home security provider for about a year. Installing the device was pretty easy and I've had no problems with their reps. The only issue that I've had is just trying to get information on updating things. It's hard to get in touch with people that way. Furthermore, I use the arming and disarming app in my smartphone, which is a good option.

Installing my security system was relatively painless. I use the smartphone app to the extent that they report to me if there's anything that goes off. I would recommend Frontpoint to a friend.

My Frontpoint experience has been efficient and reliable. I've had them for a little over a year now, and ever since I have a little bit more peace of mind when I leave my home. Installing the device was so easy and really fast. I use my phone to check on my cameras, activate them deactivate the alarms. They also have great customer service, really helpful and very nice. I would recommend them to a friend.

Frontpoint was very helpful at the time that I bought and installed it. Although, I need to find out some more information about how to use the camera that I have because I may not be using it effectively, I haven't had time to sit down, make a call and ask them questions. In general, it has been satisfactory.

Everything's been responsive and fast with Frontpoint and everybody there has been friendly. A couple of times the system went off because a contractor set it off and everything responded properly. And when I've called people, I had to change my code after about a year. Then we have a unique house where we have a lot of windows but we don't use window sensors because it's open plan. We use motion detectors and it works well for us. I'm definitely not dissatisfied with them. The only downside is that it's a little expensive per month at $43 a month.

So far, my experience with Frontpoint is good. They are very understanding, cool and easy. Overall, I'm very happy with them.

My overall experience with Frontpoint has been good. However since I moved in my new house I haven't even put the equipment in my house. So it's just been sitting in the box not even being used. So I've been paying on it for the last year for no reason. Still, I've recommended it to a few people.

I like the way Frontpoint sends everything. When batteries die or when I move, they send me new sticky tape. I wish it was a little cheaper a month but besides that everything has been good. I’ve had no break-ins so I haven’t really seen how it works once it goes off but I enjoy it.

I've had Frontpoint for a little over a year and it's been fine. Installing the security device was easy and their phone service was great.

My experience with Frontpoint has been fine. However, we don't like the fact that the security device is not on the door. We'd like to change providers because we want the device that's mounted on the wall. We want it to be more accessible. Also we had to put it up ourselves and the thing kept falling on the door. Then they called because the paneling was hard to stay and we had to put another extra tape and glue so it could stay. Now it's working...but we want somebody to come in to make sure that it's done right. Other than that, Frontpoint service is good.

I enjoy having Frontpoint and I never had any trouble with it. They give me good service. I never had any problems come up. I'd definitely recommend them to a friend.

We've had Frontpoint home security service since we moved in to this house, which was June of last year. Installing it was very easy. The customer service team are very nice and if we had a problem, they contacted us pretty quickly. The smartphone app is handy because if we forget to set it, my husband sets it when we're out.

I've had Frontpoint as our home security provider for two years and installing the device was easy. However, my concern is in case the alarm goes off, I have no idea on what I should do next. Do I immediately access the pin to stop the alarm or do we just stay there to see what is happening? Other than that, I am satisfied with the system.

We have had Frontpoint since we moved into our new house. Installing it was fairly easy. We have thicker door trim so we had to jerry-rig a way for my two devices to see each other which was a little confusing. But all in all, I did enjoy the experience not having strangers come into my home. Also, I set my alarm daily through their smartphone app.

Installing our home security device from Frontpoint was fairly easy and was done in about 30 minutes. I have them for at least two years now and the team have been getting all my phone calls and they’ve been good to help us out.

Everything's been great with Frontpoint. They have good service and support. Installing the security device was simple and nothing too complicated. I use its interactive features everyday and it’s the reason I got it. Overall, I'm a happy customer and now feel much safer.

My experience with FrontPoint is that they were reliable and their reps were friendly. It's been more than a year that I've used them as my home security provider. Before FrontPoint, I had ADT What I like with ADT is that the technician was here to set it up, so I didn't have to deal with the installation. With FrontPoint, I like the flexibility, that you get it on mail; but I don't like that I had to put some time on my own to install it because I work, so that was frustrating. While it was easy installing my security device in the sense that there was nothing technical that I needed to know, it was time-consuming for me to go around the house. So if they could send somebody here to do it, for me that would've been better. Since installing my FrontPoint security device, I feel safe, as I did with the previous vendor.

It's been 9 months since we've been using Frontpoint as our home security provider and so far, it's been good and we feel secure. Installing it was fairly easy for my husband - he did it himself. We also love using their interactive features such as arming and disarming. We do those all the time. When he have the occasion to order extra monitors for the windows and things, they always come quickly and correctly. We're very satisfied with Frontpoint.

I did some Google search on security companies to find the top-rated ones and Frontpoint came out ahead, so I've used them as my home security provider for a year and a half now. Installing my security device was a mixed bag. There were some problems in installing the sensors on the door. I had to get customer service help and replacement sensors because it didn't fit quite right. But other than that, it was fairly easy to do. Since having Frontpoint, I feel more comfortable.

I've been using the Frontpoint security system for a year and a half now. It was very easy to install my security device and the people at Frontpoint have been very professional and friendly.

I've had Frontpoint for a couple of years. I had ADT prior to that, and I like Frontpoint better because of the wireless aspect. The device is very easy and user-friendly. I use the arming and disarming app and I receive notifications on my smartphone, and this kind of access to my system is key because it's all I use. I definitely feel more secure since installing the device.

I installed our Frontpoint security system a year ago and their team helped me walk through it. Since then, nobody's ever tried to break in so it's almost like I don't even know it's there because we haven't had any issues. Our experience with them has been fine overall.

I have used Frontpoint for about a year and the team are excellent. Installing the device was easy, no problem, and directions were easy to follow and I have used their smartphone app.

I'm very satisfied with Frontpoint. I did the installation of the device by myself and it was very easy. I've also had interactions with the customer service team and they are very nice, professional, and very helpful. Moreover, I'm using my iPhone to set up the alarm.

One of my friends referred me to Frontpoint. It was super easy to install and since the installation, my wife and I feel safer. I have used them for two years now and would recommend them to a friend.

We've used Frontpoint for a little over a year now and our experience with them has been good, so far. It was easy installing the device, but we had a friend who had already done it come over and it took about half an hour. Also, we use their interactive features like the smartphone app all the time to turn off our alarm before we get home so that the alarm doesn't go off when we come in.

I installed Frontpoint myself, it was really easy. They're easy to get a hold for help, friendly, and answered my questions. Everything works well and I don't have any issues since having the system except that the apps hung up sometimes.

Installation was very simple, but there's one thing that is aggravating though. Each time I open the door, it makes a sound, which is good, but the sound is loud and I can’t turn it down. I’ve called to check about it and it doesn’t seem to be solvable so it's maybe something Frontpoint needs to work on. Other than that, we're satisfied and I know I’ve set the alarm off a couple of times by pushing the wrong numbers in and they’ve been right on the spot calling to find out what the problem is - if it’s me and if not, then they'll call the police. But it’s always been me.

I selected Frontpoint because the customer service has been very good. I've used them for about a year and a half now and it's been fine. I would recommend them.

I have Frontpoint for a little over a year. I went to Kansas City last week and the interactive features worked out real good. I was able to do some stuff that I wanted to do. But I wouldn't recommend Frontpoint because there are other systems out there that we can get a lot cheaper and do the same thing which I'm paying for a third of the cost.

My experience with Frontpoint has been good. They provide the service they say and I haven't had any issues. They took care of the sensors right away. Their customer service are good, very patient with older folks and I feel secured to give my information because they know my keyword.

I get alarms on my phone when anything happens. I also regularly lock and unlock my doors, and set and unset my alarm from my phone. It's great that I can access the system anywhere. It's perfect for me. I've had to call Frontpoint before because I had an alarm on my system and it said that there was a defect. I didn't have the control box fully clipped into place so it registered like it had been tampered with. Then there was one other situation where I bought another remote and I called them up and they were able to walk me right through getting it configured.

The device was very simple and easy to install. I did it by myself. We're enjoying Frontpoint's good service and would recommend it.

Frontpoint has been great. I feel like anytime I've needed to call, I've gotten the service I needed over the phone. They were also very helpful when I did the installation about a year and a half ago.

Frontpoint is an all-electronic system, with no hard wiring and it's something that I can install. If something goes bad, it's a simple phone call to get a hold of them. They are very friendly and easy to work with. They walked me through the installation and they activated it, taking about 10 or 15 minutes per device. But one thing I do recommend is regarding the placement of each device since they don't have a lot to say about it. They'd give you a lot of recommendation, but they won't tell you where you need to put it.

We've had Frontpoint for almost two years and it's a little bit better, though not much, than our previous security provider. It's easy to install. I use its interactive features all the time. They're necessary and a requirement for me. It's difficult to troubleshoot, though. For the normal person, interactions with the Frontpoint team would’ve been great. I’m more technical than most people so when it got down to the nitty-gritty, finding someone who could speak at that deep technical level wasn’t so easy. I don't think normal people, average consumers, would go to that level of detail to troubleshoot it. I also wish they had more availability during off-hours. When you have problems with security, they don’t happen during business hours. When it comes to security, it’s not something that you want to go to sleep with. You want to call and get it out of the way. That’s something they really need to take into consideration.

We don't have it anymore, but we had Frontpoint for over a year. Installation was fairly easy considering I didn't know how to do it before. I did it all on my own. It was convenient to be able to arm and disarm it from my phone, check the log of who was coming in and going out and the audible alerts when windows and doors would open and shut. We had a little more peace of mind when we were away. Frontpoint's team and customer service have always been helpful.

Frontpoint team were friendly, and able to answer all of my questions. The interactive features were very cool and it's part of the reason why we went with them. It's been good overall.

I Googled the best security company and they had the best reviews. I feel like having Frontpoint - regardless of what brand it was, the stickers themselves are probably the most effective deterrent to break-ins because I never had anything happen and I'm guessing people don't wanna mess with a house that has a security system in it. Installing the system was pretty easy, you just put the sensors on the door. They are very helpful and they made sure everything went smoothly. They walk you through the process too. Since installing the device, I really don't think about it that much other than arming my system and checking up on the sensors and stuff which I could all do through my iPhone. It's pretty cool. I like it and I have nothing negative to say about them. I would recommend them to a friend.

The Frontpoint system works, is easy to use and makes me feel secure. My experience has been very good and I would recommend them.

Frontpoint customer service is good. My alarm went off once, they were very informative and stayed on the phone with me to make sure everything was okay. It’s been a positive and decent experience.

Every time our security device goes off and we’d take too long, Frontpoint always call us up. We use our phones for arming and disarming the device all the time and it’s nice to be able to access and control the system on the go when you forget to set it. Installing it was easy. Just pull and stick, so there was nothing to it.

We've been using Frontpoint for over a year now and the installation of the entire system was simple. I've been using the mobile alarm and it's very convenient that I'm able to control the system remotely which makes me feel safer when I leave my home.

We've had Frontpoint for almost two years. We had another home security provider before in another state, but this is the first time we're using Frontpoint for this house in this state. We did the installation of the Frontpoint security device and it was very simple. The Frontpoint team were always friendly. But we had a problem recently. We are from the military and our contracts are for three years. When we first started the process with Frontpoint, we were told upfront that we would be able to get out of the contract with military orders. Well, now its time to do that and they were telling us that we couldn't get out of the contract. And then it was, "Send us an email with a copy of your orders." We did that and we never heard back from them. So what we're doing now is our new house in North Carolina doesn't have an alarm system so we're taking it with us.

It’s been about two years since we have been using Frontpoint. We were in at least two other homes for the last 25 years and have used other home security providers before Frontpoint but this one is really nice. It was self-installed and easy to do. It’s very flexible if I ever want to move things around or add sensors. We ended up adding another sensor in the garage door. Every time I have called and asked for help, it’s been really good. I’ve only had a minor issue. The sticky tape used to install sensors came loose probably because I didn’t prepare the surface very good. It was on a sliding glass door. Other than that, it’s been 110%. We’ve had a couple of false alarms where we went out the door and set off something or out to the garage and heard it going off. Frontpoint called right away and stopped the cops from coming out. I couldn’t ask for a better service than that.

It's good to not have to use the regular console. It gives me a flexibility to leave and arm the house from anywhere. I've been using Frontpoint for a year now and it's very easy.

It's all been good with Frontpoint. One thing that really made me go with them is when I filled out their interest card online, in about 30 seconds, they were calling me in reference to my inquiry. So, it took no time for them to respond. Overall, I had a great experience with them and I would recommend them to a friend.

I am happy with Frontpoint. It's pretty easy and the system seems to work. I can get through to a person and they always seem to be helpful, or at least find someone who can give help. I love that the fact that I can access and control our security system anytime, anywhere. I can do it using my phone. The down points have nothing to do with them but more with the police because they do not respond to alarms fast enough.

I have been using Frontpoint for about a year and I'm satisfied with them. The main drawback is I do feel that Vivint’s control panel was more interactive and had easy display, and it also offered more features for its price. Installing Frontpoint was easy but the style of the installation is a bit visually unappealing. It's not a big deal but those little sticky sensors along the doors look strange on the trim as opposed to the other type of system.

My overall experience with Frontpoint has been very good so I'd recommend them to a friend.

We are very happy with Frontpoint. We'll try to get an amplifier for the phones out here and then we'll probably start our service back up. We like it because it is easy to use and we could deal with it on our phones. I would recommend them to a friend.

I own a Frontpoint device for two years and I haven't had any problems turning it on and off. I haven’t had any break-ins and the installation of the device was easy.

Installing Frontpoint as my security provider in my office was simple because I had a person on the phone navigating me how to do it. Since having them, I've had a good sense of security in my workplace. I already recommended them to a friend and she already signed up.

My husband did the installation but he seems to be fine with it but one time there was a little issue with Frontpoint. We had ordered some extra sign and stickers for the house, and they ended up sending us the wrong stuff. I wanted them to overnight. However, they did the standard shipping so it took a while to get that resolved. It was frustrating.

I have been using Frontpoint as our home security provider for one year. The security device was pretty easy to install and the service has been great. The Frontpoint team were very friendly when I purchased it, but I didn’t have any alarm or anything. Thank God I can talk to them about anything after the purchase. I use Frontpoint’s interactive features such as disarming or arming using my smartphone or computer and I think being able to access and control the system at any time is great. I use the portal Alarm.com and it’s very good. Since installing the device, our sense of security is pretty good and I’m very comfortable. I did recommend them to all my friends and I would love to hear back from Frontpoint about some sort of a promotion or offers.

I was really surprised that the security device was very easy to install. Since we got the sensors and everything put in, everything has been great. I've recommended them to several people.

I've had such an awful experience. I'm cancelling out my account because I felt really uncomfortable using the security system based on being misled in general by the employees at Frontpoint. After my house has been robbed and then had a gun stolen, security becomes a major concern. I was concerned when I got the security system, and then I called and I had it turned off. And I spoke with someone and they had explained that if I turned it off, I wouldn't be paying for anything.

We had Frontpoint for over a year and installing their security device was easy. We also have their apps on our phone. But we found a few other companies that are a little bit cheaper but we have a three-year contract with Frontpoint. Though it has been great so far.

Overall, I've had a good experience with Frontpoint and I would recommend them to a friend.

I have used the Frontpoint security system for about a year and a half and it was easy setting up the device. The customer service is great, but the one thing that sucks is once every week I always have to reset my surveillance cameras because the system is always saying there's a glitch. And then sometimes my camera does not work whatsoever and I have to contact customer service. They say they're trying to work on it or update the system. It's ridiculous that they have to update the system all the time.

Our experience has been absolutely perfect. My husband scouted out every imaginable security system and he felt like Frontpoint was the best. He handled all the interactions with the reps when the system was being installed, and he said they were very nice and knowledgeable and they answered all his questions. Our sense of security has been so much better. We live in a really nice neighborhood but all of a sudden, we were getting a lot of break-ins in cars and driveways. My husband works a lot at night so he wanted to get Frontpoint installed. It's absolute comfort for me to know that we're safe with that.

Customer service is responsive. What also stands out from my experience with Frontpoint is the ease of using their product. It's been excellent.

Whenever I've had to call Frontpoint, they've been helpful and responsive if I have questions. When I had a billing issue, they called me and they were very friendly and solved all the problems right away. I have a very positive experience with them and I like their mobile app, too. I would recommend Frontpoint.

I'm a technically minded person so installing the device was very easy. I have Frontpoint for a year now and I'd recommend it.

I'm really happy with Frontpoint, they have been very prompt. Installing their device was easy. I ordered it, got the shipment, and everything was there. Everything was working as required, and I just hang up all the devices.

I've used the Frontpoint security system for a little over a year. It was simple installing my security device and the customer service people have always been friendly and were able to answer my questions.

A lot of times I walk out of the house and forget to set the alarms so I like that I'm able to use the Frontpoint app on the phone. Overall, I had an awesome experience with them and I've already recommended it to a few people.

I transferred to Frontpoint because their system is wireless. Installing it was very easy. I can arm or disarm it from a cellphone, which is very good.

I've had the Frontpoint system for about a year now. I have peace of mind when I’m not home. I can set it and I know that nobody is going to get in. In addition, installation was pretty easy. I also called them a couple of times when I had to shut the alarm off or to order new parts and it’s simple.

It was really easy to install the Frontpoint security device. We've had it for a year and it's my daughter who actually uses it.

I've used Frontpoint for a year and a half and this was my first system. Installing the security device was pretty easy. I've had interactions with their team as well, they've called me and I've called them. Everything's gone smoothly, no real complaints. They thoroughly assisted me and answered all my questions. Also, I don't use the mobile app often, but it works, so that much I'm satisfied with. However, the only issue with it has been the motion sensor. It doesn't seem to work as described. I remember testing it out at the beginning and it didn't seem to have the range that we expected on the motion sensor. So I don't have a whole lot of confidence in that device based on our testing of it. But the door sensors seem to work fine and the console works as planned.

My experience with Frontpoint was very good. Their representatives were great and wonderful. They answered my questions and gave directions. I would recommend them.

Received the system little over a month ago. Installed 7 door/window sensors, 1 motion sensor, 1 smoke/heat sensor and 1 light/appliance module in about 30 minutes. All worked as they should. Had the system activated that same day. Added an outside light/appliance module about a week later. Needed a little tech. support to help link and activate it but no big deal. Got lights programmed to turn on at sunset and off at 11:30. I set it on away mode whenever we leave the house and at night in stay mode. Everything is working fine and I am very pleased with the system and service. Also using the smart phone app.

I've been using Frontpoint for 15 months now and I definitely feel more secure since having it. Installing it was easy and their team was always very nice. I also use their mobile app all the time and it's great. I'd recommend it.

We live on a 600-foot driveway and it's sort of isolated, so people can come out of the woods if they want to. My wife is home alone sometimes, so I got the Frontpoint system for her. Installing the security device was very easy and straightforward - the directions were good. Their reps helped me get straightened out and find things a 90-year old guy can't find.

I used Frontpoint for about a year, it's our first system. It was said to be one of the better security providers.The installation of the device was easy. We have their app on the phone and I like being able to access my system anywhere at any time. Since I used it, security is better and I have more peace in mind.

The Frontpoint security device is very good and user-friendly, so it's really good equipment. I love it. Their representatives are always very helpful. When the alarm goes off, they're always extremely quick to respond and make sure everything is okay. The online smartphone feature is the best aspect of the company. We use our smartphone to arm and disarm the system. We arm it when we're by the garage and disarm it before we even get close to the house.

Frontpoint worked with me during the time when I was unemployed, so that was really appreciated. Though, I had some mix up with the equipment that was sent to me so I went through the hassle of having to wait for another shipment to get sent out. Other than that, everything has been great with Frontpoint.

I've got a good experience with Frontpoint and I've had no issues. I have been using it for two years. I chose it because, compared to others, Frontpoint stood out as being number one in many areas such as customer satisfaction. The price was right and I wanted something that I could do myself. Installing it was simple. Just peel-them-and-stick type stuff. I did have a couple of issues with configuring the cameras. Their customer service is exemplary because when I call them, they answer within 30 seconds. They always take care of my problem and were professional, clearly articulate what needs to be done and walked me through any issues I have. I've recommended them to several people.

We've had Frontpoint for about a year now and their team has been very helpful. The installation of the entire system was super easy, and the mobile alarm and interactive locks work well. I find those features necessary because it allows me to access the system while I'm on the go.

Overall, Frontpoint is acceptable. Installing it was easy and I did it myself. It's relatively easy to use their interactive features, but some of the notifications have a bit of a delay. For instance, I set it up with the phone to let me know that I left within a certain distance and sometimes the notification that I did not arm my system is as late as two hours. Also, the equipment is proprietary and quite expensive compared to my daughter's system which is only $30 a month.