Frontpoint Reviews

We've had Frontpoint security system for a year and a half now, and they've been helpful and pleasant when we called them one time because we were worried about something. We use our phone all the time to manage the system and when we’re going to bed at night, it feels a lot better to know that it’s there. If somebody wants to get in and steal, the system would alarm the police so it gives us a peace of mind.

My experience with Frontpoint has been excellent. I had ADT before and Frontpoint's customer service is much better. They are amazing, very helpful and you can understand them very clearly. The biggest difference would be that you get the feel of it as a small company and get customer service, as opposed to a big corporation where you’re lost in the mix. Their app works very well, and the ability to access cameras and do things from your mobile device is huge. It’s one of the biggest reasons why I use it. It’s very convenient, nice, and a good feature.

I liked that I can access and control my system at anytime and anywhere. In fact, it was one of the main reasons I went with Frontpoint. However, I didn’t use it as much because the sensors started acting up. I stopped arming it because it gave some false alarms, and it was saying a door was not closed when the door was closed.

It was easy installing the Frontpoint security device. Their team is friendly and knowledgeable. Also, I like that I am able to access and control my system at anytime anywhere. It's been a good experience and I enjoyed the system.

Installing the Frontpoint security device was very easy and I really like the system and the ad hoc ordering – giving what we need. It has been very nice setting up. We had a few more pieces in after the fact and their team helped get that setup. We had a few alarms go off and each time they called, it’s been friendly and helpful. Moreover, we extensively use their interactive features. It’s very good and I like being able to see what’s opening and closing. There is an issue with getting notifications when filtering set-up selection and getting notifications but it’s a smallish problem. We got the system right after we got break-in so that definitely made living in the house for my wife a lot more comfortable. We’ve been very happy with them. The whole experience has been simple and out of mind.

I used to be with ADT but when I tried to get some new stuff, they were going to charge me an exuberant amount of money. So I went with Frontpoint to try it out and it works pretty good. I got more modern equipment now and Frontpoint texts me whenever I set the alarm, so there’s always a communication with them. Installing the system was pretty easy. There haven't any intruders yet, so everything has been good. The only time that we had an alarm was when I had construction going on and somebody set it off. It was an accidental alarm but Frontpoint called me up right away, which was good.

I installed the Frontpoint system myself which was easy and the Frontpoint team were courteous and really good. However, I've had these issue with the system so I haven't even used it within the last three weeks. My system was showing that I needed a new battery so I got a new one, but it's still doing the same thing it was doing before the new battery was installed. So right now, the system is not on in my house, but I'm paying for it. I'm not happy about it but I was unable to call them the next day. I was supposed to call them again the next morning but I never got around to do it because of trauma caused by a severe accident I was in.

It’s been roughly a year since we've been a Frontpoint user. I used to have ADT and as far as the services go, hands down, ADT was a thousand times better. But as far as equipment goes, if it wasn’t for the constant failure, Frontpoint equipment is a thousand times better. As a matter of fact, my wife was just leaving the house and she wasn’t able to arm the panel. She told me that the panel has gone completely black. And I’m trying to arm it from my phone remotely and it seemed like it has disconnected to the panel. Their equipment is beautiful but it doesn’t work. The panel that came in the mail the very first time wasn’t working from the get go. Then I got a second panel, then the third which both failed. This will be my fourth panel that failed today. Sometimes I don’t even know if it’s armed or not.

After I'm done with Frontpoint in a year, I won't go back because they don't have 24-hour support. They have a phone center, but when I needed to call because I had an alarm go off at 10 o'clock at night and 6:00 in the morning, I was asked to leave a message. That doesn't make me feel too secure. If the alarm went off, I wanted to know how it went off. I had to wait for them to come in, then I got transferred to technical support. It’s like there’s no specialist - everybody seems to do their own thing and there’s not one person who actually knows how to do at least half of what they should be doing. It was a waste of my money and time.

It was not a problem setting up Frontpoint and I've had it for about a year now. Managing and controlling the system has been great. It works and it's also been all satisfactory with their staff.

Frontpoint is awesome. Installation was easy, their customer service team is professional and since having the system, I feel safe.

I installed our Frontpoint system myself and it was pretty easy. Moreover, their team has been quick to respond and very polite when we've had something happened. Their interactive features are pretty cool too.

I was really appreciative of how courteous their team had been. I called different times. Every person that I got was extremely nice and helpful. Having access to the Frontpoint system from anywhere at any time is also convenient and really nice, just in case I forget or someone goes into my house. Having it takes a little bit off my chest especially when I work days at a time and I’m gone.

Frontpoint was easier to install unlike the ADT we had, which had to send somebody out. Their instructions were laid out very well too. I called them last year and they solved my problem. Our sense of security has been better. The lines can be cut from the outside with an ADT system, but that can’t be done with Frontpoint.

We've been using Frontpoint for about a year. The house was brand new and we wanted a security system when we moved in. I described in detail the layout of the house and where we may need the sensors. The Frontpoint people were very helpful on that and I had good communication with the person during installation.

It's been a year and two months since I started with Frontpoint. I called when I first activated it and when I had a few questions about installing some sensors in areas where they didn't exactly fit, but it had more to do with the moldings around doors than the equipment. I used to have some roommates so I didn't make full use of the system's interactive features as I would have. But I've been reconfiguring some things and using it more actively now that my roommates are gone. I have a significant other who just moved in and they're still familiar with using a different vendor and we'll be actively using it before too long here. I haven't had any malfunctions and I also plan to get some electronic door entry stuff, like the door knobs that use the interface so that I can open the door from the outside.

I really like Frontpoint. We were able to install the system on our own and they walked us through over the phone. Last week I called the Frontpoint team because there was a different message on my box and they were super helpful. I've used their app on my phone before and I like it except that there's a part of me that wonders if what the phone says really was done at my house. Sometimes I go back and make sure that what's said on the phone is really like that. It's worked every time I've used the app, though I still tend to push the buttons on the device itself. But if I forget to set the alarm, I could set it up on the app. I like that I can look and see what time things were turned on and off, too. It helps, like when my kids come home, I know they're home because my phone says the alarm was deactivated.

I got Frontpoint almost a year ago because my neighbor told me that one day when I was out of the house somebody was looking in my window. The system came in the mail and I put it in. One of the motion sensors has never really worked good and the glass sensor has never worked. I reached out to Frontpoint and they sent me new batteries. That didn’t work and I just got tired of fooling with it.

The installation of our Frontpoint system was pretty easy. I had one glitch but that was human error since I didn't know how far apart the sensors had to be. When I called them however, they took less than two minutes to explain it to me and I was good to go. I had some wacky ideas on where I couldn't install some of the security features and they were very honest and open with me about which one will work or not. They didn't try to upsell anything and I appreciated that. Their team has been great overall. The system's interactive feature is very helpful. I arm and disarm it with my smart watch and my fiance does it with her phone. We use the system constantly so it definitely helps, especially since some people in the neighborhood have had break-ins and we have not. I've had an excellent experience with Frontpoint and I have recommended them to people.

Frontpoint is cost effective and there's no lock-in. I prioritize the security of the living room and the basement of my house the most and so far, I have been really happy with their service. When I set it up the first time, I had a problem but they helped me walk through all the sensors and see if they're installed properly. Then we had an issue with a motion sensor in the hallway that gave us false alarms two times. We have another device, and its vibration causes the motion sensor to trip. We've informed Frontpoint about it a couple of times but I haven't had the chance to follow up, so we've stopped using that sensor. But the mobile app is really helpful - it's what we use primarily to arm the system when we leave the house. My wife definitely feels safer with the Frontpoint system.

Installing the Frontpoint security device was easy. Also, I've already had eight calls to their team and in most of it, they've been incredible. Though, I had one really bad experience. An employee was very short and rude. But other than that, they've always been extremely courteous and attentive. It's been good overall. Moreover, we use their interactive features all the time. It's the only way we do it. Since installing the system, we feel less worried about somebody breaking in. But we're constantly worried about walking in without disarming the system and Kirkland police charges us $50 every time they show up for a false alarm. They don't take prisoners.

I had ADT before but I like Frontpoint better because I can take care of the system on my own. It was easy installing their device. I just plugged it in and called them when it was set up. Their reps have been really helpful. I wasn't doing something right when I was setting up the system and it was a faulty sensor so they sent me another one. I usually set the system when my husband's not in town.

I like Frontpoint's customer service - it is the best. At one time, the battery was not working and they changed it for free. And at another time, the equipment was broken - there were kids going out of the house who broke it, and Frontpoint exchanged it for free as well. I’m also using my smartphone to alarm and disalarm my system and enable the key. The only thing is I don’t like how the motion sensor works. It only works at a certain height and I'd like it if they come up with a better service on the motion sensor.

I find the installation of our Frontpoint device very easy. I've had them for a year and a half now and talking with their team members has been very pleasant.

I used a different provider at another house and although the cost is the same, Frontpoint is much easier and is less costly to install. The only thing was their literature. When I was installing the system and when I needed to troubleshoot something, there was no literature online and they didn't send me anything. It’s almost too mysterious and I found that annoying. Aside from that one thing, I'm happy. I feel safe with Frontpoint.

The Frontpoint device was super easy to install, and I got the extra strips to make them stick to the door in case I made a mistake or I needed to move them. I had set off the alarm when I didn’t mean to but they answered the call right away so it’s been working out great with the Frontpoint team. There hasn’t been any problems with anything yet and I’m able to manage the system. And this is my first security system, so, it's important because I'm still getting used to dealing with it.

I have Frontpoint for my business for three years now and installing the system was very easy. When some of their equipment stopped working, they helped me fix it. I also use their mobile app all the time and I love it. It's not a pain to deal with the system and it has improved our sense of security.

A friend of mine referred me to Frontpoint. The people did a very excellent job. I have the app and it's so convenient and very fast. I'm satisfied right now.

I had a bit of an issue with a couple of the little window things during the installation but it was fine - the Frontpoint system was fairly simple to install. The first contact salesperson was very pleasant and explained well what they had to offer. So far we’re satisfied with the service. I may look at more features in the future, but at this point we’re happy enough with the overall experience from Frontpoint. We all really have a high sense of security now. We got the system because we had a break in so having Frontpoint helped us get over the trauma - it restored the sense of security that we used to have. We have recommended Frontpoint to another family member.

I, unfortunately, had somebody break into my home. I searched for security systems online and Frontpoint which was what I thought was a bit more manageable price-wise, was the best and offered a little bit more was what I chose. Installing it was fast and easy. What I've seen in other places with other people that I know takes a little more time and it has a lot more other stuff but with Frontpoint, it's straightforward. My interactions with their team were all good, too. They went through every step that I have to take. They also said that they would be available if I needed them. I didn't need them but after I installed the system they called to check up on me. Everything is good. Having Frontpoint, I feel a lot more secure in my own home after I had that breach of someone invading it. I feel a lot more comfortable now.

I’m very satisfied with Frontpoint. Installing the device was just peel and stick. I’m eventually going to add the security cameras, but right now, I like that I can set my system from my cell phone. The guy that helped me get it all started was good.

The people at Frontpoint have always been really courteous, professional, helpful and very responsive. With Frontpoint, I feel a lot better about everything when I’m travelling for business and out of town. We use the mobile app every day. It’s one of the key features for us.

We've had Frontpoint for close to a year now. Overall, the system is good and the sense of security it has given us is wonderful. It was fairly easy to install our security device. I use the app quite a bit on my phone. I like being able to access and control our security system at anytime, anywhere because there are so many times I forget to set it and then remember only after I've left and been gone for 10 minutes, so it's very convenient.

My husband called Frontpoint and they explained things to him, and he decided to get the security device. It was very easy to install and they were all very helpful when we called. One time I couldn't turn the alarm off, and they told me that it's probably because of my nails that I got the button stuck and the alarm was beeping. They're very good. I also arm and disarm the system from my computer and it works really fine. It's good because even if I'm outside, I can turn it on and off. I love Frontpoint and its features.

We got our Frontpoint security system set up, and it's working great. I'd recommend Frontpoint.

I knew Frontpoint from a friend and it’s been a little more than a year that I've had them. Installing the system was simple. My interactions with their staff have been positive and it's been an overall good experience.

Frontpoint has been excellent. My daughter and her husband had the system so I also got a device for myself a year ago. Installing it was easy and since then, Frontpoint has given me a greater level of comfort when I’m away.

Installing the device was very seamless. The Frontpoint team gave very clear instructions when walking me through the configuration and activating the sensors with the panel, and was really friendly. Frontpoint has cameras but I bought some of my own. I feel a little bit better with a camera installation because we live out at the end of a road and hardly anybody comes down.

My husband Googled “the top rated security systems” and found a list where Frontpoint was the first. I ended up doing the installation of the system. I had to get some more sticky things sent, and then I wasn’t sure where to put the monitor itself. It was interesting, a little frustrating but okay. Their reps were very pleasant and very informative. I use their app, and I have been on the website. It’s nice and I like having control of the system, especially when my kids open the door and I forget that I armed it. I can quickly grab my phone and take care of it without running through the house.

I have Frontpoint since May of last year, and it has exceeded my expectations. Installation was easy. Customer service was very helpful, friendly, and walked me through everything on the first try. The extra feature is terrific and was one of the reasons I went with Frontpoint. The security system performs as needed.

I've had Frontpoint for little over a year and the old service I had doesn't even compare price-wise and customer service-wise to it. The other one was terrible. It was very easy installing my Frontpoint device and my garage doors and driveway were top priority. The interactive features have all been really good and dealing with their team has been great.

The Frontpoint sales reps were extremely friendly and helpful. Zero issues with them. We use the application to arm and disarm the system, which is very user friendly. It's comforting knowing we have the system for when we’re out of town. I'm happy with the service and would recommend Frontpoint.

I'm technically challenged, so installing the device was a little rough for me but Frontpoint walked me right through it. It took me a while but once I understood what the guy was telling me, I got it right away. Its interactive features have been wonderful. When I've been out of town and I know somebody's supposed to be coming by, I check to make sure that they're not just telling me they're coming by. So it's been nice to have that feature. I've had a few false alarms on it and I like how they've called immediately to make sure that everything was okay. We've always lived 40 miles out of town away from everybody on a big ranch. So it was kind of nerve-racking moving into a city, but it's just been great. It's relieving to know that I'm safe and secure whether I'm away from home or at home. I really enjoy it. I'm so glad we went with them and I have recommended them.

Our experience with Frontpoint has been good so far. We've had them for a year now. Installation was simple and their reps were responsive and patient especially during the installation process. So, I’m happy with their service. I use the app all the time. It’s good and very simple.

The security system I have from Frontpoint was for my mom's business and installing the security device was easy. The mobile app of the device is good and works well too. It was a fair experience, overall.

Installing the Frontpoint security system was easy except one of the sensors fell off the wall but they sent me more double-sided tape so that fixed it and it's now fine. I use the mobile app all the time and I like the notification of the sensors when they're activated.

We've had ADT over the years, but we like Frontpoint and have had them for just under a year. It was very easy to install the device and their reps are extremely patient and knowledgeable. They're right there if I have any questions. They were off the chart. They were friendly and great to work with. The system's interactive feature works fine and it's much better than the old way of not having that option. The device helps us feel safer, but it's kind of iffy because it's based on the geography and I don't care what they have in New Mexico. Other than that, Frontpoint has been educational and they believe or back up what they say they offer. They are easy to deal with.

Our previous system was really old and it kept going up in price so I changed. Frontpoint has been good overall. It was easy to set up, and every time I called customer service, it's been nice. I like that we can turn the system on and off using the phone app. I would recommend Frontpoint.

It was a little difficult to install Frontpoint. I had to order a new sensor that drills into the door, and that set me back a little bit. Also, I had to order more sticky tape because some of the sensors wouldn't hit the magnet on one of the doors. There was too big of a gap, so I had to get one inch of sticky tapes on them. But besides that, it's been good so far, and I feel more safe.

I did the installation all by myself and it was very easy. I have Frontpoint for a year now. I need to contact them because of a glitch in the control panel, but otherwise, I’ve been very happy. The remote access is a nice convenience if you forget to set the alarm when you leave the house. I feel safer.

I had a problem with the system. I didn't know how to fix it and Frontpoint told me what the issue was. The service was fast and accurate, and they fixed my problem. They were good.

I'm much happier with Frontpoint than I was with Vivint. It took me about 15 minutes to install the Frontpoint sensors and get it set up. Everything is working and has done what they told me it would do. Moreover, everybody I've dealt with at Frontpoint have all been great and helpful. They've all been very friendly, professional, and answered all my questions very well. The feature of arming and disarming using the smartphone is great and comes in handy. I feel safer for my family and my home since the installation. I'm very satisfied and I'd highly recommend Frontpoint.

Frontpoint was a referral from a friend. The initial interaction I had with them was professional and they provided a lot of information upfront which was beneficial for me to make a decision. They were easy to work with. Installing their device was also pretty straightforward - it took me 10 minutes to do it. I do use their app too to disarm the system. It is great and continues to consider looking into the camera technology. When I arm the device at night, I go to bed having a reassurance that the house is protected.

I switched from AT&T to Frontpoint a year ago and I like it a whole lot better. It’s cheaper. AT&T kept going up on my rate and I wasn’t getting much for my money, so I went away from them. Frontpoint's people has been easy to deal with. I had a problem with one of the sensors and they fixed it - no problem. The feature where I can control the system from my smartphone is nice and convenient - I can cut off the alarm off and have my mom or dad come in and out of the house.

We use Frontpoint for our business, and we like it a lot. It's really nice that it alerts us if doors are left open or if the place isn't armed. Frontpoint's price was fair for the product and I would definitely recommend it to friends.

Installing my Frontpoint system was quite easy. I was pleasantly surprised on how courteous, professional and informative their team was. The interactive feature is a big reason why I got Frontpoint, and I use it to monitor the history. The sign out front is a big sense of security, too. I'm very pleased with my brief interactions with the people on the phone setting it up. It's convenient.

Frontpoint team was very good to work with. Their device was easy to get in and I like being able to arm it when I'm not at home. It's been very good.

It has been a year now since I've had Frontpoint as my home security provider. However, the system's front panel console needs to be reset every now and then because when the door or the window is being opened, the system does not go off. But other than that, I haven’t had any issues with it. The video camera I had was okay. It’s there for the purpose of what I need it to do. In fact, I use their app as far as my video when I’m at work and now if I see that the door was ajar. I can see who actually comes in the house through the actual camera. That’s helpful but we really need to use it a lot more because of the service that we’re paying for. But with kids in the house, it’s a little challenging and we don’t want to set off any kind of false alarms because those will charge us. Moreover, their reps were friendly and knowledgeable. I am pleased with it for now.

Frontpoint is my first alarm system and I've used it for about a year now. Installing it was easy and their reps have been good. I also like using their arming and disarming feature on my app. I feel secure having this security system. It's been great.

Our experience with Frontpoint has all been good and it’s only been six months. I've had a different provider before but Frontpoint has more value. Installing their system was easy to do. Overall, they were professional and helpful.

Frontpoint has an excellent pricing, and their response has been good whenever we have any issues. We've been really happy with our security alarm system and it was extremely simple to install. The app is also really good, and it's how we check our system. We also have a housekeeper who comes so we can set the alarm whenever she gets done and start it off. It works well.

We've used the Frontpoint home security system for less than a year. One of the reasons why we chose their system was being able to remotely access and control our system. The security device was smooth and simple to install and to maintain. I had a number of phone conversations with the Frontpoint team and those have been very good, courteous, easy to understand, and friendly.

Frontpoint definitely puts me at ease. I have a four year old and the door sensors with the chime were absolutely great. If I hear the door opening and it's not me or my wife, I'd immediately know when the kids are trying to get out the front or back door so it's super useful. 90% of the time I arm and disarm it with the smartphone and it's awesome. There are times that I forget and I'm already on the road so I just pull over then arm it and it's good to go. Their team was friendly, extremely helpful, and courteous. It's been an excellent experience and I have no regrets on getting the Frontpoint system.

The people at Frontpoint have been nothing but courteous and excellent. Their service has been excellent, and we really like having the system.

I got Frontpoint for my wife and she feels safer. It was easy installing it and took a couple of hours to do it. I've had it for a year now and it's easy to use. I've used their interactive feature from a cellphone and I enjoy it.

Installation was straightforward. I already know how to do it so it's not a painful process for me to do. I did ask for additional sensor and customer service responded nicely and then helped me out through the process. Frontpoint has better customer service. I'm very satisfied.

It was very easy setting up Frontpoint. They have great customer service too. I use the arming and disarming feature using my phone every time I leave or come back to my house. I love it and wouldn’t have it any other way. I feel safer when I’m away from my house. Frontpoint will warn me if someone is going to break in. It’s been great.

Frontpoint is much better compared to the previous providers that I had. With the two previous alarm companies that I used, if we accidentally set the alarm off, we get a call from them or the police comes to the house. But with Frontpoint, it gives us an opportunity to shut the alarm off before any accident takes place. I really like that. Also, I like their price and installation was simple to do, too.

My husband travels a lot and I got Frontpoint because he said, "Well, if something happens, right?" So sometimes when I get anxious, I'll turn the system on. Also, when we're out of town, I use it to check how the dog sitters are doing when they're coming in and out of the house. My experience with Frontpoint has been great. They are very friendly and very patient. I don't use the system that often but it's wonderful knowing that I can use it if I need to.

I've been a Frontpoint user for about a year now. It was easy installing their device and their reps were very helpful. I have fewer worries since its installation. Overall, it's convenient.

We've had Frontpoint for about a year and my spouse didn’t have any trouble in the installation since it's simple. I like arming and disarming the device through my phone and it's pretty convenient.

Everything's been great with Frontpoint and we've even recommended it to others. The device was way easier to install than I thought it would be. I've had them for about a year and every time I call, if I have an adjustment to make or added another sensor and we need to test and activate it, they've always been super fast to pick up the phone. And if they say they're going to look into something and get back to me, within half hour they got back to me. They're also super helpful, pleasant and easy to work with and I wasn't expecting that type of turnaround. I also learned how to use the interactive features in one second and use them regularly. Now I feel much more secure especially with being able to lock it remotely from a different place in case I forget.

Frontpoint's security device is easy to install - we put the sensors on and tested it. Also, their team has been friendly and courteous. My concern is if my alarm goes off, I don't know how fast the response time will be since I haven't had any alarm systems that go off.

We've used Frontpoint for about a year and apparently no one’s tried to break into our house because the alarms have never gone off. We've got it to feel safer and have fewer worries. Installing the security device was easy and the Frontpoint team was great. We use Frontpoint's interactive features all the time and the experience has been great. It’s very handy.

I really like Frontpoint. It is certainly convenient and a bit more modern and it's nice that we can bring the system when we move. In fact, I just moved and I'm bringing it with me to my new house. I like the fact that I can give them my phone and I can send access to someone else. Installing their device was easy. I called for instructions and their customer service was really helpful. Furthermore, their interactive feature is great. While I'm driving home or if I'm having someone come over, I can disarm it before I get there. Since we've had this system, I feel safe. We can see whenever someone comes and goes.

Installing my Frontpoint security system was pretty simple and very straightforward. I haven't had too many interactions with their team but they've been good. I have the iPhone app which is very convenient. Overall I'm very satisfied.

We're completely happy with our Frontpoint system. I had put it myself. I picked out what I wanted then selected where I'm going to put the sensors. It was done upfront and simple and self-monitored. We use the phone application quite a bit and it makes a lot easier controlling the system and more secure, with the fact that we can be halfway around the world and still deal with it – a very good feature of the system. The county sheriff shows up on time also whenever I goofed up. It's easy to maintain and not only a good call, but it's geared to what we need and want. It lets my wife be secure if I'm not at home. I'm ex-military so I took care of protecting my family and this system helps me to be retired and still do it.

Frontpoint's team is very friendly and their device was very easy to install. However, we’ve been having problems with it for six months now. We have it in our house in Sheridan, Wyoming, and we had problems when we were in Vegas. The panel just failed and quit. We’ve had it for not even a year and it quit when we were gone, so it didn’t do us much good. We were going to try all the interactive features while we were in Vegas. But we do have a smartphone, and it is on there and shows that it’s disarmed. So we knew it had quit working when we were in Vegas and then we called them. I spoke with a representative and he said there’s a software update for that panel that he’ll try. But they took the charges off for the past months after the panel quit working.

The Frontpoint security device is doing what we bought it for. I didn't think we need it but my wife did and she feels very comfortable with it. Its installation went pretty well. At first they had to tell me that they didn't need to come out, just on the phone and it worked out fine. But I think there is a problem when the room is dark and the security device is on. We once got a call and it was because the alarm went off and we couldn’t see in the dark to turn it off. The keys weren't lit and the disarm button isn't on when the security device is set. We couldn't figure it out and we were pushing the wrong button. So if somebody is not familiar or in a hurry, a little panicked and in the dark, they can't tell where the disarm button is. I think what needs to be done is to light the disarm button with a different color.

I had a really good experience with Frontpoint. It was easy installing the device, and my interactions with their team went fine. It is also easy managing their system anytime, anywhere with their mobile app.

We got the Frontpoint system for my teenage daughter, and installing their security device was very straightforward and easy. It came in a box, and when we opened it, I can already figure it out from there. Their team was very friendly. I called and emailed them a couple of times and they responded immediately. I'm a very satisfied Frontpoint customer, and would renew after our three-year contract.

Frontpoint's security system was easy to set up and you don't have to be an engineer to use it. I've had it for almost a year now and I’m not sure how much of a deterrence the security system is, but I feel better with it.

I went on the hunt for a security system because we had our camper broken into and it had our home address and also everything in it was stolen. I got Frontpoint and I installed the system myself. All I did was call the people at Frontpoint and see if everything was registering. I had one that didn’t register and they had to reprogram it over the phone and it's been fine ever since. I've also got the motion and the door monitors. If I have a problem with my system, the people at Frontpoint talk me through it and everything is handled really quick.

It's been a year since we've had Frontpoint. It's the only security system we've ever had, and it was relatively easy setting it up. Everything was pleasant with their staff, and there have been no problems. We use the cell phone app too and it all works fine. It's what I expected in this time and age. But it is disappointing that they have a contract. Other than that, everything has gone smoothly so far.

I'm a Frontpoint user and I've had it for a year now. It was easy to install their device but there were people who broke into the house through the window while I had the system and I didn't find out until two or three days later. They threw everything outside. I wasn't happy with the fact that people broke in and that wasn't communicated. They do calls because there was an alarm system but the company itself didn't notify me.

Installing the Frontpoint device was not hard, but it also wasn't terribly easy. Their team is always friendly so I've never had an issue. They've met my expectations.

I've been with Frontpoint for about a year now. Installing their device was simple. However, I was supposed to receive a motion detector but received a CO detector instead. I called and they sent me out a motion detector and I had to send back the CO detector. I use their interactive features primarily from my smartphone. It's very convenient and I like it.

I was looking for something different that I could set with my phone and found Frontpoint. I haven't had any problems with it although it's more expensive. The installation of the system was easy once I figured out the up and downside of the whole thing because the guy walked me through it. Everybody at Frontpoint was courteous. I like the fact that if somebody could break in, it'll go off. As long the system is working I'm happy with it.

I'm satisfied with our Frontpoint security system. I installed it myself and it was easy. I feel like we could have had more stuff that came with our system, so I called Frontpoint to ask what other items I can get for the package, and my interactions with the people there were pretty good.

The Frontpoint team has been very helpful and prompt to answer. I use the interactive features of the Frontpoint system quite frequently and it's great. It's good for this house because it's a vacation house so we're not there all the time. We can check and make sure that the alarm is still armed and no one has gotten into the property, so it makes me feel more secure. It’s also easily expandable. Since it’s wireless, I can add contact points if I decide to in the future.

I've been using Frontpoint for almost 11 months and I'm very satisfied. It was easy installing the security system, and their team members were all very informative and helpful. I like being able to manage the system anytime anywhere. Frontpoint is a great company, and I definitely feel much more secure since having them.

The people at Frontpoint are very friendly and helpful. Every time I have a question, I call them and they walk me through whatever I’m doing. I’d recommend them.

We've had Frontpoint as our security provider for a little over a year now, and it's far better than our previous one. It was easy installing the device. In fact, I did it myself and it was easy getting with it to make sure everything was set. Any time I've had a problem, Frontpoint's team members have always been able to help me through it really fast, so it's been pretty pleasant dealing with them. The phone feature also makes it a lot easier for me to disarm the alarm. Eventually, I'll probably think about getting it for my house too. I'm happy with the service and I usually try to recommend it.

We contacted Frontpoint in July 2015 to inquire about setting up an alarm system for a house my daughter was renting for a one year out of town job. We knew she would only be there for one-year maximum but maybe less. When we called Frontpoint and spoke with a representative we told him we did not want a contract as she would only be there for a year at the most. He told us if we paid upfront for the equipment and installed it ourselves we would not have to sign a contract and could go month to month as long as we paid with a credit card. He asked for an electronic signature from us as "new customers" which my husband provided. It was not attached to any documents. We paid upfront for the equipment and provided the credit card information.

I have used Frontpoint for a few months now to this building where we just recently moved for our business and I have it in my house also. Installation was really easy and quick. We did our set up and the guy that helped us out on the phone was really helpful and easy to get a hold of. We use their interactive features at the house and the business and I find it really easy. I don’t even have to get out of bed to set up the house. With this system, it makes us feel a lot safer.

Our experience with Frontpoint has been good. Installing their system was simple and their reps were very helpful when I made a call. I find it awesome that I can use my phone to know when people are going in and out of my door. It's a great system and I feel much more secure after having it.

It was very simple installing the Frontpoint security device, except for the magnet sponge that stick to my doorway was not wide enough, so Frontpoint had to send me a thicker one. I feel safer having the system and I'm at ease especially when I'm gone. It was an excellent experience and I'm very pleased. I'd recommend it.

So far our experience with Frontpoint has been good. Initially, it took a while to figure out on how to install the device but we had somebody help us. Their reps also handled everything whenever we call if anything was wrong and we had questions on things that we didn't understand. However, it would be very good if an outside alarm was connected to the system to call other people's attention and not just to get it to the police station. We don't just want to hear somebody coming in. We want others to hear it too and scare away other people who are coming in. I think this is a very important feature in any alarm systems. Just like with cars, when the car starts whooping, everybody's looking around. I'm passing it on as a feature that might get them more customers because I'm sure I'm not the only one who would think that it's a good idea. The alarm system psychologically gives a little more sense of security.

We had some neighbors that aren't too far from here that got broken into, which was why we went with a security system. We’ve been happy with Frontpoint. Installing their system wasn’t difficult at all. We just put the sensors wherever we want. Then we set up the control panel, give them a call, and they test it out. And what’s nice about the system is it’s got a smoke alarm, so they can call the fire department or the police. Their team was great and answered all our questions. I had a problem with one of the sensors and they shipped another one out to us. Their arming and disarming app on my phone is also pretty simple to use.

Years ago, I had a different home security provider but I like Frontpoint much better. It was very simple to install. The Frontpoint team was very helpful. I've had to call a few times with questions when I had to remove my motion detector from one area to another and they assisted me with that over the phone. There was also a couple of times where some contractors had to come into the home and I had not disarmed the system, but Frontpoint were very prompt in calling and sending emails to let me know that the home had been entered. I always arm and disarm the alarm from my cell phone which I like. It's also really convenient when my boyfriend comes into the house and forgets the code. He would then tell me to disarm it and I do it really quickly for him.

Installing the Frontpoint security device was super easy – you just peel and stick. Their mobile app was very convenient too. I was in New York when the alarm went off once, but I was able to turn it off using my phone. It works because the times that there’s been an issue, I get a call immediately and that’s reassuring. I feel safer knowing that the alarm is on at night or when I leave the house. I was thinking about getting more system for extra windows and more little alarms. Frontpoint have a trustworthy product and everyone that I spoke with from their company answered my questions.

Everything has been fantastic with Frontpoint - awesome response time and personal customer service. It has been over a year since we have them and heir customer service was great. It was basically self-installed, but they were there with detailed instructions. I did it myself within ten minutes and it was flawless. The reps are professional, courteous and know their job.

The Frontpoint team was very friendly, courteous and thorough. They respond to any questions I’ve had. When we actually had a couple of smoke or heat related issues, the response from the alarm going off to actual response to calling me were only in seconds. Being able to turn functions on and off through the application is convenient. It's very user-friendly and an easy process. Having used their security device for about a year now, I feel safer.

I was told by my insurance company that I had to have the fire alarm system hooked up. So I got my fire alarm system, a CPO detector and a security system for the house from Frontpoint. It was easy to install the device and the mobile app works. However, I find the system tedious because I have some young adults who come and go as they please and it gets too complicated putting it on and making sure they know their codes. So generally, the entry point system is not on. And the major control panel has to be near the entry door and has to have an outlet that doesn't get turned off. It was a little bit tricky trying to find one that worked correctly for that purpose and that was in the right location. Since I've got them almost a year ago, I've checked around a little and I think you can find the same type of services for less. But, it's perfectly satisfactory.

We had ADT before Frontpoint, and we're thinking about going back. Our little wireless box has locked up on us, and I've had to swap it out. I've had to reset it a million times. Our sensors all go to malfunction mode constantly. I talked to Frontpoint, and they claimed they do something but it's the same thing every month. We can pay less right now for ADT a month and not have to worry about this because we didn't have to worry about it before. They've already called us and tried to offer us less than what we're paying, to go back to them with the same equipment.

I was looking for the best home security on the internet and it pointed me to Frontpoint. I have been using them now for a year now and so far so good. Installing the devices was pretty easy. I called one time and they walked me through and everything is fine. They're very helpful and they know what they are talking about. I always use my phone for Frontpoint's interactive features such as arming and disarming my house and it's good. I feel safe with Frontpoint.

We installed the Frontpoint system on our own and put the sensors by the doors. After we've put all of them up, we called their team and tested it. The Frontpoint people were very nice. Having the device is better because when we leave the house and someone breaks in, I know it's gonna alarm. I feel a little secure, though at the same time, there's that "what if it doesn't work?" feeling. But so far, it's been working really good.

My husband travels a lot, so I'd be home a lot along with the kids. We live on a golf course, and by having Frontpoint, I absolutely feel much safer. I love having it and it makes me sleep better at night. Installing it was a great experience because it was really easy. When we had a question, we called their 1-800 number, and they were very helpful. It was overall great customer service. I also use their app a lot, and it's great. If I had to leave the house and I forgot to turn my alarm on, I just get on the phone and just click them. Overall, my experience was very good.

Frontpoint is a very simple system and their people are easy to get along with. During installation, their team walked me through over the phone and it was really easy. I've been very pleased with them. They're very reasonable and responsive. They have also notified me one time that I needed to change some equipment which is very good. Then, they got the new parts out here right away and got it taken care of - very efficient. When we're away, it's nice to know that there's a security system that works. I like Frontpoint enough that I've recommended them to some of my customers and they have been very pleased as well.

My neighbor had a Frontpoint security system. I went over to his place and he showed me how his system works. So I said that I should buy one because we live out in a pretty remote area. We got it last year. The price was pretty good. We have four things armed, three outside and one inside the house. I've got three sheds outside and I've got them all armed when we leave.

I've had another home security provider before and compared to Frontpoint, the basics are the same. However, I do like that Frontpoint sends a monthly email which I think is good, so that's a plus. They try to stay in touch with us instead of just leaving us until when something might go wrong. Also, installing the device wasn't any hassle at all and that's the best thing. The first gentleman we spoke with was very patient and nice. When we first started looking for information, we didn't get it right away but he stayed in touch with us and he wasn't too pushy. So far, the alarm has gone off twice and they called. With this new system, we will feel confident while we're away from home. We liked them better than ADT because it is wireless and we don't have to worry about when the electricity goes off. And since we live in the country, we were able to get rid of our phone lines and it started saving us some money.

It was pretty easy to install our Frontpoint security device. But I’ve got one sensor in my garage that has gone off when it is not opened. It's done this six times over the course of a year, and it’s a hit-and-miss. I’ve called Frontpoint repeatedly and asked them to replace the sensor and they will not do it until I call and try to troubleshoot it with them on the phone. I wish they would stop wasting my time and send me a new sensor.

We got the Frontpoint security system and installation went fine. However, there were a couple of malfunctions of equipment. I sent it back and received a new system from them. We had alarms go off because somebody did something on it. The reps called within a few minutes and we silenced it. Then it went off again and they called again. It was one of the faster responses I had. I had dealt with another security company when I was in a maintenance manager position and sometimes, it took quite a while before we receive a call. Also, the door entry beads are pretty handy.

Frontpoint's service is fine. Installing the device was easy and their reps were able to answer all of my questions. I use the app on my phone and everything's okay but sometimes, there are alerts for fake signals that come in, like alarm motions that are turned on. It's also really expensive monthly, but I feel safe since having Frontpoint.

I've used my Frontpoint for less than a year. It's been good, and I had no issues when I installed it. Their team was very responsive, too.

When I installed Frontpoint, I had to return the merchandise and get a different one at my house. But the Frontpoint team members are very good. I also like the interactive features - it's a basic system and is very easy to control. However, the monthly rate I'm getting is a little high after comparing with others so I'll go with someone else once the contract is up. Other than that, the Frontpoint system is good.

My husband did the installation of the Frontpoint security system and said it was easy. I feel more secure having the system and would like to get more window sensors at some point even though we have a glass break sensor. The team at Frontpoint sent an email last night that there was something going on with the front door but so far, they're good.

I have been a Frontpoint user for over a year now and they're very good compared to our previous security provider. Installation was very easy for me considering I'm not very tech-oriented. Their reps talked me through it. I have also talked to them when I had been out of town and the system has gone off, and they've been helpful. With Frontpoint, I feel safe and I do recommend it to other people if they need one. I've been very happy with the system so far. Outstanding experience all in all.

I travel a lot so my main reason to put in Frontpoint is for my wife and kids to have an alarm system to provide some sense of security if I'm out. Installation was relatively easy. It took some figuring out the first one and it was a fairly simple process. I have the app on my phone and it's very convenient. Customer service is overall good.

I've used Frontpoint for approximately less than a year. The biggest problem I have is the connectivity with the device itself. If I try to arm and disarm from my phone, I don’t get a response right away even though I have full signal from where I do it everyday. I tried to call them a couple of times and they told me that the device is giving good signal. But even if I'm in the house trying to turn the light on, it takes almost five to ten minutes before it gets feedback. I don't have time to call them every time and it's useless sometimes. It’s a three-year contract and something that I wasn’t expecting. Everything else is good. I like the sensors and the customer service is good.

I was doing some research online trying to figure out the cheapest alarm system with good quality I could find and Frontpoint was the number one for customer service or satisfactory. When I did order it I thought I was supposed to get more stuff but I didn't get it. Other than that, everything was cool installing it. They were always nice. Like when I went out of town and I called to tell them, they looked out for me. I never had a bad experience thus far. The only thing I didn't like was I had to get the system for three years and I didn't ever have one so I wasn't too happy about that but overall, the service is good. I'm happy that I picked them because some of the places is really expensive. Frontpoint is a nice company.

Installing the system was very easy and painless, and Frontpoint's rep was very helpful and knowledgeable during the installation. Their interactive features are very nice and helpful. Having Frontpoint gives me a little bit more peace of mind and overall, it's been a great experience.

For eight months now, I’ve had Frontpoint set up in my shop, since we were building our house. The system has been activated but I’ve never used it yet because we haven’t been living up there. But installing the device was very easy and their team was very professional the whole time. I'm looking forward to using the system's interactive features.

My brother and I got on Frontpoint about the same time. He put the alarm system in in his house and mentioned it to me. Some guy tried to break into my house, but I have a German Shepherd that stopped him and he never got to the window. But I said, it’s about time to have an alarm system in and decided to sign up with Frontpoint. It was easy to install it. The staff have been excellent and I haven’t had no problem with them at all. I like the app a lot, but I called Frontpoint to tell them when I got a new iPhone and if I were to give away my old phone, the person could use my app to disarm and arm it because I didn't erase the app. I thought that might be a downfall because somebody might donate their phones and say, “Hey, go ahead and take my old phone. I don’t want it no more.” They could be ** around and disarm and arm his house system.

Frontpoint has been awesome and their customer service team is really good. I would recommend the company. But right now, I want them to explain to me how to move the whole security system to my new warehouse.

There have been a couple of times where I've made mistakes in the beginning like getting used to the system. But Frontpoint is a very good system. I never had a home system before. It took a little playing on my part to install it, which was easy and fun. I realized there are a couple of things I'd like to change, and Frontpoint said I should contact them if I need to change something. I haven't as of yet because the system's been working fine. I like the relationship with Frontpoint and I would recommend them to all of my friends. They very minimally send ads to me and it's usually for definite improvements to my existing system.

The Frontpoint system can just be plugged in when installing it. It’s as simple as that. Their team members were able to provide fast response and helpful information. We use the cellphone app all the time for arming and disarming, as well as the remote and timer. With this system, we know somebody’s going to call the police whilst we’re not here and the alarm sets off, like when our cat set off the alarm when it wasn't supposed to. Overall, it was convenient and simple to use.

Overall, my experience with Frontpoint has been very good. We have the alarms installed on the doors, wherein a gentleman on the phone helped me out. A lot of times, I forget to turn the system on until we’re going, so it's great that I get to control it anytime, anywhere.

Installing my Frontpoint was easier than I thought. It's always been very good working with them and I have no complaints. The rep was very helpful and walked me through it. I love that I am able to manage and control my system from my phone.

I feel better leaving the kids home by themselves since setting up our Frontpoint security system. Installing it was easy input. We've used it for a year and Frontpoint's reps were helpful and answered all my questions. I use the app on my phone and it's good. I get messages, such as when the system reminds me if I haven't set the alarm for the day, and if a door or window has been left open.

Frontpoint's pricing and the options like wireless connectivity are better than ADT, which I had before. The best part was the super easy installation of the system. I'd recommend Frontpoint. It works exactly as described.

I had previously used a different provider and there is no comparison between them and Frontpoint. I like Frontpoint. They've always been helpful when I need them. Also, I use their interactive features occasionally and it's convenient. In fact, I prefer to use it that way.

I like Frontpoint a lot better than the other company I had before it. The response time's a whole lot quicker as far as when the alarms go off. They call and want to know if I needed dispatch to the police department. The customer service is friendlier. When we have a false alarm, they're always nice and helpful. The only dislike is that as soon as I bought the Frontpoint system, they had a touch panel screen come out that I wasn't eligible to get when I called back because they were just for new customers. I am a new customer but it was really expensive trying to upgrade right after I got the original system. So it would've been nice to know that, "Hey, in a couple of weeks this panel's going to come out." We would've waited on the new touch screen panel because that's what we had before. It's a little more convenient and looks nicer than just the standard push button one.

My employer gave us links to different companies where we get discounts and Frontpoint was on one of the lists for home security. One of the reasons I picked it was because we took care of the installation ourselves and it was easy. I didn’t want anybody coming to my house drilling holes in the wall and running electric lines. Frontpoint was one of the only services at the time that works strictly on cellular technology. It’s a box and I plug it in, put the little sensors on any doors and windows, pop the smoke detector on the wall, and they activate everything. If I move, I could take all my sensors and equipment with me and set it up somewhere else.

All interactions which I've had with the people at Frontpoint have been pleasant and efficient. It was easy installing the security device, too. I have a better sense of security in my home since I had it. I use it every night, and it's been a fine experience.

I got Frontpoint when I first moved to this home. They sent me everything and I installed the wireless system myself, which was very easy. They were on the phone with me while I was doing it because I wasn't sure at first. They were very helpful and the installation took 10 minutes, which was a lot faster than I was expecting. At the times that I’ve called, they have been very friendly and helpful.

Our experience with Frontpoint has been great - it’s quick and easy. It's also easy for a number of us to access the system at once, and we like it.

The people at Frontpoint have been pretty helpful. Every time I called and left a message, I’ve gotten a response back within 24 hours, so it’s been good. I don’t have any complaints. Also, the installation was easy. I have the app and I’ve programmed it for different people. I also get a notification if the alarm goes off, but I don’t use it to arm or disarm the system.

We're happy with Frontpoint, and we've had very good experience with them. We use the app on our phone to arm and disarm the system, and I like it. I feel better knowing that it's armed and secured. Lately, we've been forgetting to arm it, which is kind of disappointing. Otherwise, the installation was easy and when it goes off during the day, I get a phone call pretty quickly.

Our experience with Frontpoint is not what we thought it would be. There are some days when I may feel more safe than other days because the system acts like it’s not working. The thing I don’t understand and don't like about it is I have to keep updating it every single day. Nonetheless, installing it was easy and pretty self-explanatory. Their team has been good, too.

It was extremely easy to set up Frontpoint. I talked to their guys when I added sensors and they had to add the extra ones onto my computer. I got better sensors and was able to choose the ones I wanted. I use their mobile alarm all the time and it’s great, because a lot of times, I forget to put the alarm on when I run out of the house. While I’m in the car and remember about it, I turn it on from my mobile phone. I’m very happy with the system and their price. And I'm safer with Frontpoint, that's why I have recommended it.

I used a different security provider before, and while the Frontpoint and the other system are mostly different, their monthly costs are about the same. But it seemed easier for me to hook up the Frontier system. They mail it to you and everything basically sticks up the wall. Furthermore, if I ever needed anything, I just have to give the reps a call. I've got to call them to try to work out an issue that I'm having with my system right now -- my chimes stopped working on my door. I haven't had the chance to call them yet, but they've been very helpful. I started up a new store at about the time I got the Frontpoint system, so I haven't tried the interactive features yet, but I'm now getting that store up and running, so I should have more time to dabble a bit on the other features that Frontpoint has to offer.

It was easy installing Frontpoint. I plugged in the device, hooked up the sensors to the various windows and doors, and it was ready to go. When one of the sensors didn't work, I called up their reps and they were very helpful. They sent me a new one, no problem. Their app is also good because if I forget to arm the system, I can do it with the app on my phone. I feel a whole lot better going to bed at night knowing that the system's on. It's good and fairly economical. Frontpoint's a very professional company and they're very prompt with their responses.

Installing the device was very easy and simple. I didn't really hook up the system for a while, so at some point the representatives did call me regularly, consistently but not intrusively. It was a matter of me getting down and having to take 15 minutes to do it. Overall, customer service was very good and Frontpoint has been excellent.

Setting the system up was easy, but I don’t think it’s working very well. There's a problem with one type of unit that is glued inside the door frame, but it's due to the door being installed improperly. I just moved here and didn’t realize it.

Frontpoint was a referral from a neighbor. We signed up with them as our home security service provider sometime last year. The installation was easy. We unboxed it, read the directions, put it up, and called them to verify it was working. Then I ordered some additional equipment and set that up as well. We use Frontpoint’s interactive features and it’s great and convenient. I like to connect to video on my phone to see any activity that’s happening. It’s nice to have notice to that. The whole experience has been very easy.

When I was looking for a security system, a lot of the local companies didn't have wireless solutions unlike Frontpoint which, so far, has provided excellent service. It's good to use their mobile app to arm and disarm the system, as long as nobody can intercept it. But installing the system was easy and most of my interactions with their team have been good. The motion sensors do concern me a bit, though. For the first six months, my cats were not setting off motion alarms. Then all of a sudden, there were two events where they set off motion alarms that they've never set off before - pets can be random and do different things but that was very unusual. Two of these that caused issues were in major pathways so if somebody had broken the window and the window sensor didn't go off, I would never know that someone had been in there.

I’ve been with Frontpoint and everything has been great. The system works good and everything's running smoothly. It’s been a good experience so far.

Frontpoint has been great and has given good service compared to the security provider we've had a long time ago. It wasn't easy when we installed the system, but it wasn't difficult as well. We had a little bit of a problem and we had to get some more monitors, so the experience was about average. Their guys have been good. We also use their app and we love it. It's great. With Frontpoint, it's definitely been better and everything's been very positive.

I looked online and Frontpoint was rated tops. I've only had them a year and love them. The reps walked me through the installation which was very easy. They stayed on the phone with me, were very nice and never got put out with me because I'm an older woman. I did their mobile app and I love it. I arm it when I leave my garage and before I go back in my garage I disarm it. I put it in my bedroom so that it'll wake me up if somebody comes, if one of the doors opens or a window or something at night. I didn't want to have to run upstairs to deactivate it. I'm 71 and I live in a two-story house in my unit. But I'm not scared when I sleep. I also live alone, so it gives me a sense of security because I know it's going to scream at me if somebody comes in.