Frontpoint Reviews

The Frontpoint reps were friendly and I haven't had problems with them. Moreover, installation of the system was easy and I also like their mobile app. The system has been convenient and very secure. I've been with the system for at least six months now.

I have been using Frontpoint for six months. I feel safer with the system, and it is good that I can use the app from my phone. However, I dislike it that when I arm it, it is beeping so loud. When I'm at home, it makes that noise even if I put it on silence.

I've had very pleasant and professional interactions with the people at Frontpoint. We've been with them for less than a year. Installing the device was very easy and seamless. We paid a premium for the system to have the access feature, and we use that exclusively for arming and disarming. The product is a little expensive, but has great features.

We've had Frontpoint for about a year now and it was painless installing it. Their staff were also friendly and effective. We use their app all the time to enable and disable the device. It does what it says and it's good.

I've been using Frontpoint for two years and the reps are incredibly nice. I love that I can control the system anytime and anywhere. One of my friends at work put in a Frontpoint system after he heard about the experience I had and how great it was. Then his house was broke in to and the system stopped it.

Installing the Frontpoint device was quick. I do everything with the system through my smartphone and it's convenient. It's been almost a year with Frontpoint and the experience has been so good so far.

We were building a new house so I did some research and called Frontpoint. I saw that they had good ratings. I talked to a guy there who told us to call him V and he was great and saw us through the whole process. We never felt pressured and whenever we had a question, he answered it. He was very patient with us as we made a decision, kept following up after started to get the system and got it installed. In fact if we ever added to the system, I would ask for him when I call back. However, we're a little weary that they were going to mail the system to us and we're going to install it ourselves but it worked perfectly. It was very easy to install. Then they got on the phone with us and told us what to do to get it started. We had a very positive experience with that.

I heard somebody talking about a service that didn't use phone lines, so I tried looking for that on the internet and found Frontpoint. The device installation was very simple and it only took me 30 minutes to get it all setup. They notify us if there's any problem. We have cats in the house, and normally, they don't get to go out in the garage when we're not home. One day, we left the garage door ajar and we went out to about half an hour after they left. We then got a call from Frontpoint and I told them that it's probably the the cats. So the device works pretty well and I get keep track of stuff, so I'm pretty pleased with it. Moreover, I use their app all the time and it's very convenient. If I forget to set the alarm going out of the house, I could just use the phone to turn it on when I'm on my way. I have recommended Frontpoint to several friends.

The people from Frontpoint have all been great. I like that the person that I initially worked with last year even though I just talked to her on the phone was the one that followed up when I called back about actually moving. I use their mobile app everyday. Growing up with my parents security system I remember always striking the system to turn it off or turn it on so they didn't set off in the motion sensor and I really like that with Frontpoint I can set it and un-set it from my bed. I really like that component. I feel a lot better since having the security system and my husband travel a lot for work. I live in a really safe area and I feel better that I would know if something happens.

In my ten or eleven months of using Frontpoint, all experiences I've had with them have been positive. However, I don't activate it most of the time and I'm very disappointed that they don't have one of those medical alert systems that can be used anytime away from home. That's why as soon as my contract with them is up, I intend to cancel Frontpoint and get one that has that feature available, so that if I fall when I’m outside in the street, I can get help.

Frontpoint was simple and easy to set up and we've added a video camera since we installed it. Everybody we talked to through all the service was excellent. They were great to work with and very straightforward. Also, the remote access and control feature is a good service to have.

Installing Frontpoint was very easy and also, their people are good. I also use Frontpoint's interactive features and it's a good idea to have a remote access to my system.

I've been using Frontpoint for a year now and I'm happy with it. Their app is good and responsive.

Frontpoint is way better than ADT whose services stopped connecting to their server, so our house was unprotected for months. They only used one server, while Frontpoint uses multiple servers so if the connection drops from one tower, I get to pick up from another. Frontpoint's prices are better, too. Their mobile app is also great, and they have a nice feature where I can turn on the alarm without a delay. I would definitely recommend them.

Installing Frontpoint was easy - just plug it in, and it also has this little adhesive back. Their team answers questions quickly. Security wasn’t at all my concern before, but I figured I probably needed one. Overall, it's a fairly good company and my experience with them is good.

I started with ADT and they would never return my calls, it was error after error. Then, I started doing some internet researching and found Frontpoint. So, I talked to them and liked their product. Installation my Frontpoint device was very simple and even when I called to make sure I've done it all right, I had really good response from the Frontpoint team. The team were very helpful and working with them has all been really good. As a matter of fact, I had another unit shipped to me. They set it up with no problem at all, and helped me do some other things that I didn’t quite understand as far as the interface goes. Furthermore, we use their app on our phone quite a bit and it's great and works out really nice.

Frontpoint is good and very flexible. It uses little pricing and convenient. I like the online manageability through the app and website for turning the security on and off. That's definitely one of the main features I was looking for since my old system was a hardwired system without online functionality. The customer service is quick with resolutions to concept calls. Frontpoint is an extra layer of protection. We can sleep easier and be away from home for periods of time without worrying too much.

Frontpoint reps were excellent. I didn't have any problems installing the Frontpoint device and I've never worked with a company that called often to ask if I needed help with the setup. Everything was just outstanding and I was quite impressed. Controlling the system through my phone worked well. We had another home security in Hawaii but Frontpoint is much better.

I control my Frontpoint system with my smartphone. I installed it myself and it was very easy to do. Their help guide was very good and self-explanatory. I once had my smoke detector fall down from the ceiling. I called them up and they did a replacement without any extra charge. I've had them for about a year now and it makes me be more carefree about the fact that the home is secure.

I've been using Frontpoint for less than a year. It wasn't easy installing the system initially because they didn't ask me whether any part of my windows and doors were protruding out. Hence, the devices they sent me didn't fit and I had to drill holes in my door to get them to fit. Also, although the reps have always been very courteous, they didn't teach me how to use the system and it was a frustrating experience if you didn't know anything. I do think that the mobile access to the system is great. So I'd still recommend Frontpoint.

It has been about a year since we started with Frontpoint and I don't even know if it's working. Our door sensors work good but we're not sure about the little white sensors. We installed the device ourselves, sensors for each door and smoke sensors in the den. And then we set up the little white thing on the wall and put the stickers on the windows. But I'm not quite sure I understand exactly what it's supposed to do if someone breaks in. We don't know if everything's hooked up correctly. Other than that, our experience with the system is good. We like it. It'll beep and it'll ding if something goes wrong because sometimes I don't get in the house quick enough.

Installing my Frontpoint device was a little tricky but once I got going, it was fine. The representatives at Frontpoint were very good and helpful. We live on a really busy street corner so if somebody was breaking in, they could go around behind the house and nobody would probably ever see them so the Frontpoint signs and stickers mean a lot. It serves as a deterrent and I haven't even had my system on.

I initially was pumped on the system - install was a snap and the features were perfect for my small business. Unique codes for each employee, automatic picture of who was disarming it... Clearly it was well thought out. The second night it failed, just went black. So they FedExed me a new head unit, which has worked for the last week and a half. Tonight, I armed the system and left. Then the alarm sounded instantly. I ran in, disarmed, and called Frontpoint. They told me a window sensor was showing open. It was not, the sensor was reading incorrectly after a week and a half of no issues. My fundamental issue in design here is: How in the hell did it arm itself if it thought the window was open? That's a huge flaw and I was a bit shocked to learn that it works that way.

Frontpoint is a great security system. Their customer service is topnotch and very impressive. I call them whenever I need help with something and they’re very helpful. Their app was a requisite for me to use their system and I wouldn’t have used anything without it. Now when I leave town, I’m less anxious. I’m very happy with my purchase.

It was a pleasant experience with Frontpoint during the purchasing process and designing the system. Also, the instructions in installing the security device were simple and the whole process was very streamlined and easy to follow. I spoke with their representative to test the system so it was good on that part as well. With the device's interactive feature, which is very easy to use, I could arm and disarm the system when I need to.

We moved from one house to another and all I had to do was take what was down and put the system back up. We plugged it in and it went. The people at Frontpoint helped me install the device and told me what to do. They are very knowledgeable and quick to answer questions - I feel it's like I almost have a friend there. I'm comfortable with the device. It's easy to use. Some of these systems can get one into trouble, but not this one. It's very efficient so we like it.

I've used Frontpoint for about a year and six now. For the most part, their features work good. However, the Geo thing doesn’t work very well. When I turn it on then leave the area and my wife would still be home, it tells me that the system isn’t armed and she’s still there. I don’t know if there’s a lag in the app, or if it’s the Geo that doesn’t recognize our phone. That aside, the experience has been good.

I've been using Frontpoint for maybe a year now but I still got connection with the other home security provider for free. At the beginning, my experience with Frontpoint has been very well. However, I have tried to contact the service since the alarm on the front door and another device don't work and it has been a little difficult. I've been trying to replace it and I don't know where to go. There's too many things and its hard to get a hold Frontpoint. I have left a message and they haven't called me back. That experience was not good because I don't have much time to be calling on the phone and leaving messages. I also haven't been able to put my alarm for my phone for months because of this.

Frontpoint reps were always very nice and if I had trouble with anything, they help right away. I also have the app and I find it really cool. I don’t know a lot of others that do it like that. Whenever I leave or if I leave my son with the babysitter, I feel more at peace knowing he's safe and that the house is safe. In addition, I really like the cameras. They're of very good quality and fairly cheap too. I'm very lucky to have come across it.

I've been with Frontpoint for two years. Installation of the system was surprisingly easy. I just read the instructions and did what it says. I didn't have any issues whatsoever. I use their app quite frequently. It's very nice when I'm out and use the app to make sure that the system is armed. I haven't received any alerts though. Maybe that's something that needs to be set up.

I did some searches and Frontpoint came up so I tried them out. I've used their phone notification for text messages and will use the mobile app if there’s an emergency. I've been with them now for close to a year and they have a very good team.

A good friend of ours uses Frontpoint system and we got them for over a year now. We would only get a security system that allows us to remotely control it and we do that all the time. Installing the device was simple and easy, and we love it. The reps also provide great service. They've been free to help whenever we had a problem. Since we had it, we feel a lot safer. It's reliable, easy to use and overall it's been a good user experience. We recommend it to all of our friends.

Frontpoint has been a great company to work with and they've been my home security provider for almost a year. Installing the system was very easy and their people have been easy to work with. Moreover, being able to control my system remotely has been great. We definitely feel more secure with Frontpoint.

I had ADT before Frontpoint. Pricing is so important and Frontpoint is much more cost effective. Installing their system was pretty easy, too. We have the mobile app on, and we don't turn it on and off a lot. We have it out there for times when we're not going to be at the house for an extended period of time. Although we don't have any of the mobile locks, it's nice to have the system around.

I have Frontpoint for a year now and there's an amount of security knowing that I have an alarm system. But right now, if someone wants to come in the back door, it wouldn’t even go off because the sensor won’t stay up there. It fell off this past week and I don't know if it's the rain we've been having in Texas that's affecting the backing on it. So that’s a little bit disheartening. Whenever I go and hit my doors and windows, it says "keychain failure" on it. So I have to hit "okay". I've used their mobile app before too but it took up too much space on my phone so I had to delete it.

Frontpoint is a lot better than Brink's. My friend told me about them and I've been using their system for about a year now. The reps are very helpful and friendly, too. I also feel more secure since I got Frontpoint.

The reps from Frontpoint were very communicative and informative. It was also effortless to install. The mobile app which I use a lot is simple to use, very intuitive and convenient. Quick, easy and secure are the words that sum up my experience with Frontpoint.

I had questions a couple of times about Frontpoint's products and the support was very good and capable. They were very helpful, professional and courteous and so it was an excellent experience. We bought the system for my daughter. We installed it in her house and it was easy. She takes advantage of the application on her phone.

In the nine months that I've been using Frontpoint as my security service provider, I've been very pleased with their product. I always set the security system through the app on my phone. When I leave, I get going down the road and set it. Then when I get back from traveling, I disarm the system before I get in the driveway. It's a nice feature and I've even got a couple of lights in the house that I can turn off and on from my phone. I've had a couple of calls from the team at Frontpoint when the alarm went off, and they were very good. The police got here very quickly, but these were only false alarms at two different times.

We have contacted them on various occasions ie charges, replacing our new control panel and phone apps. Not only they were able to assist us; but also, they responded so quickly.

We have Frontpoint for about a year now and we've had nothing but good experience with them. During installation, I went online with them and they checked everything. One of the better points of Frontpoint is they randomly check our system to make sure everything is working. I recommend them. The system works and gives a little ease of mind when I’m gone.

The security service provider we have for many years at our current home is available for phone line, but we didn't have a land line at our vacation-type home so we had to go with the wireless satellite system and cell sites, and that's the reason we went with Frontpoint. We've been with them for about a year for this property. Their tech support walked me through setting everything up. Their reps were very good and professional. I use the app on my phone to arm or disarm the system whenever we leave the property and it's very convenient.

Their team was very courteous, too. I use the mobile app when I go out, and it's extremely convenient. It's been a good experience.

I've had Frontpoint for about a year now and had a very good experience with them. They have a good product and I'm very pleased with it. I like that it's not dependent on phone lines that could be cut, disconnected or interrupted for various reasons. Although I haven't needed to contact the team at Frontpoint very frequently, they were very helpful when I ordered the security system initially. They send you everything in the mail and you do a home installation, which was super easy. Most of the time, I operate my security system from the keypad at home. But if I'm away or have guests staying with me, the interactive features are very convenient.

We called Frontpoint to ask a couple of questions when we got the system and the reps answered them. We've had it for close to a year and I'm glad we have it when we are gone. However, we're not gone very often so we don't use it much.

I have Frontpoint after I had ADT at a different residence. Comparing the two, I'd say ADT sucks. In my last two locations, ADT worked. But when I came to this new residence, they didn’t even want to bother coming by. Even when I tell them I want to buy their system, they don’t even show up and talk to me about an installation. A friend of mine told me about the Frontpoint. I liked everything about it and the customization. Everything works a whole lot better and I’m very satisfied with it. It's the best system I've ever had.

I called Frontpoint to let them know I hadn't moved to the property yet, so that they won't send the system. However, it was already sent when I got here. I don't know who in the neighborhood opened it already, so I had to change all the passwords. I also saw from the inside, when opening the package, that nothing was still down and the glue that held things together was already gone. Frontpoint doesn't have so many alarm options as far as it will alert when the door opens. My motion sensors keep falling off the way, and they don't line up together and they can't be so much placed apart when installing the sensors for the door. I had to use other forms of adhesive to make it line up which doesn't look pleasing to the eye at all. Then I did have a situation where one fell because of the way that the frames were made.

I went with Frontpoint because of their price. They were very helpful in getting the equipment to me and telling me how to hook it up. The installation was very easy and I've been using the mobile app since I got it to lock up when I leave and unlock when I get home.

My husband was getting reviews online and was trying to look at which home security system was the best. Frontpoint came up as one of the best ones. We got it installed sometime late last year. Installing it was easy. The only problem we had was the little sticky in the back connecting to the wall. We travel to Vegas a lot for vacation and we don't get worried because of Frontpoint. Sometimes when we forget to arm the system and we leave the house, no matter where we are it’s nice to have our phone where we can disarm it so it’s pretty cool. Customer service is very quick to respond.

Installation of the Frontpoint system was easy and talking with their rep went very smooth. We use the phone app and it's reliable and very easy to use.

Except for the one part that we broke, everything during the installation worked fine. I followed the direction and had no problem at all. I have spoken to a couple of CSRs and they were excellent. Frontpoint is a lot cheaper than my previous system because I’m not required to have the $50 a month telephone line.

We used ADT before but Frontpoint is better in terms of customer service. We've had them for about six months now and I feel a lot safer since we have them. It’s very easy using the app for arming and disarming and we use that most of the time. Customer service and response time if the alarm goes off are great.

I installed my Frontpoint device about a year ago and it was very easy. My interaction with reps is one hundred percent satisfactory every time. I have the interactive feature on both my phone and computer, but I've only done the arming and disarming with the latter. If ever I have any break-in attempt, I'd assume the security system will go well.

We requested to have a security system and Frontpoint is the one that our landlord selected. He went through some process to pick it, and it was already in the house by the time we moved in. It has been our home security service provider for a year and a half now. We were having an issue last winter when one radiator in the bedroom would overheat. When we opened the door, the change in the temperature would set off the smoke detector, so we talked to them ten times to reassure them our house was not on fire.

I've had Frontpoint for a year now. I ran into a problem while installing the device but they were able to resolve it on the phone very easily. I’ve updated my system with a couple different things and they helped me install it and it’s always been excellent. It's great that I can control the system at any time through my phone or computer. I really like it.

The Frontpoint device is for my wife, and she sleeps more secure and safer at night having it. The interactions with their team was easy with the phone calls that I had. The system is simple, easy, and works. It's convenient to have access to it anywhere.

The installation of my Frontpoint device went extremely smooth, taking just a handful of minutes because the instructions are quite clear and I can call someone to get assistance. Everything worked perfectly. I think it's awesome that I get to use my smartphone and computer to arm or disarm the system remotely. It gave me confidence that I can check if I've successfully turned on the alarm or not once I left the house. I was a little confused about the difference between Armed Stay and Armed Away on my smartphone because I think that concept isn't really on the box itself. But once I played around with it, I understood their purpose.

In my prior home, I used ADT. I like the service and the ease of use of Frontpoint versus my former home security provider. The installation was very easy. I could hook it up myself and feel secure versus having somebody from ADT to have to come out and drill holes. Their team has called me on a couple of false alarms and they're very prompt in getting me on the phone. Through the set-up process, I've told them to do the checks and make sure that everything was good and got someone on the phone right away. I didn't have any issues. I like being able to access the system anytime anywhere. With Frontpoint, I'm not afraid for my wife and little girl to be at home. I've actually recommended them to my brother who now has it and my father is switching from ADT to Frontpoint. They are just a great company to work with.

We've used Frontpoint for about a year now. There was one time that we triggered the alarm and they responded quickly. I think I should be testing it out in another few weeks.

I work for Nationwide and we got an email from our benefits partner and there was an offer from Frontpoint. So, I did the research on ConsumerAffairs and we've been with Frontpoint now for about 18 months. Since I got the system, I feel safer and it gives me peace of mind. Their customer service was really great. I had one little issue with the system once and they were so quick to help me get it resolved. Also, if I had a false alarm, they're easy to work with and I love it. In addition, I use my cell phone every day to set and disarm the system. Over the holidays, I had someone that was going into my house to water my tree. I was able, from where I was at, to turn the alarm on and off to let them in and out.

I have been using Frontpoint as my home security provider for a year and a half. The installation was very easy. They sent all the materials. I had to stick them on the wall and it was pretty simple, but after six months some of the stickies have worn off. It's nice to have the security device, and it's very convenient to access and control our system at anytime and anywhere due to the use of modern technology. I interacted with the Frontpoint team to set up the service, they were very helpful and polite and other than that, fortunately, I have not really had to interact with them in any kind of security situation.

We've had Frontpoint for about one year. My first main concern is the time the police will respond. That is not whatever Frontpoint can provide, but it's up to the local law enforcement. I once had a signal going off, then Frontpoint called me that they called the police, but for about half an hour, nobody was there. What is the reason to have a security system if nobody will respond to that? My second main concern is the life of the backup battery. I noticed once when I was away from home and there was a power outage for several hours that when I came back, the system was off which means that the backup battery is of short life. So if somebody wants to get in, they can jump the currents and disconnect the power in the house, then after waiting for about one hour, the battery will run out and the system will be useless.

Frontpoint is great and installing the device was simple. I had to call them when the alarm went off a couple of times to tell them that it wasn't a real alarm. I also had to call them when the web or the phone app was not syncing properly with what reality was. It'll show detection of motion when in fact there hasn't been any for quite a long period of time. Also, it seems to very infrequently update itself, so it can be showing something that's not really going on. However, I use the interactive features all the time and when I'm away from the home, it's good to know the status of things when I'm coming back. It's a good product and I like the technology but the price point's too high compared to what I've seen in other competitors. If I hadn't found a longer termed deal, I would've shopped around a little more and found somebody else.

The Frontpoint device was very easy to install and use. I feel more secure having something to alert me if I'm not here or certainly if I am. I have it for about a year now and nothing has gone wrong.

We have used Frontpoint over a year now, after using Brink's. They're completely different. One is wired and the other one is wireless and I prefer the latter. My experience with Frontpoint was fine. I have the app on my phone and I can control the device from it. It surely gives me some feeling of security, that's why we installed it. I have no complaints so far.

Frontpoint has better features with being able to control the system from an app on my phone, whereas the provider I used before them was always through telephone calls. I like the app on the phone. It is good, and it's easy to manage our system. The installation of our Frontpoint security device was straightforward, and talking to their team members have been easy.

Frontpoint is pretty user friendly to install. They sent everything and it's simple with step-by-step instructions. We use the smartphone app a lot. It's awesome and really convenient. That's part of the reason why we wanted it. When I leave the house and I can't remember if I armed it or if I shut the garage, I can just look it up on my phone and it puts me at ease. However, we live in an area that doesn't have great cell service and sometimes the app doesn't work very well. But everytime I call, they've always been really good about fixing and troubleshooting it. The customer service has been great. There hasn't been a time that I called that anyone was rude or wasn't helpful. Everyone has been awesome. I'm completely satisfied. With Frontpoint, I definitely feel safer and a lot less worried whether I'm at home or away. My mind is at ease when I know my security system is there.

We used ADT before Frontpoint. They seem the same, functionality-wise, but Frontpoint was much easier to set up. It only took me about 10 minutes to do it. I like the fact that it's cellular-based, so no one could just cut the phone lines from the outside. I also like being able to occasionally turn it on and off with my phone. It's definitely a better system and I'm comfortable with it. I had a couple of issues but Frontpoint walked me through them. They were very polite and professional. It was a pleasant experience and I'm happy with Frontpoint.

I've had Frontpoint for over two years now and so far, it's okay. Installing the security device was an easy process and accessing the system through smartphone is convenient. I haven't had any alarms before and so to me, I'm satisfied.

I've been pretty happy with Frontpoint. Their service tech is excellent. Every little problem I've had with glitches in the system, they've fixed right up. All their people seemed really knowledgeable when I've called them for tech advice. They've walked me through and stayed on the phone until everything is corrected.

Frontpoint is very easy to use and convenient, and exactly what we were looking for. They were very prompt in calling mostly when my fire alarm would go off if we are in the kitchen and it smoked up a little bit. I love being able to access and control the system anytime. We've been using them as our home security provider for two years now. My husband installed the device and I helped him. He called it in and they helped test it so it was easy and we're very happy with them.

We installed Frontpoint as soon as we moved in and that was really easy. We've had it since late August a year ago. When we recently lost our instructions and codes, we called them and got revamped on all of that. They did a great job. So far, the system works great, has a fair price and we haven't had any issues.

Installing of the device went well. I messed up on a couple of things but they were helpful on tech calls and getting the contacts aligned correctly. I was not paying as much attention as I could, but if I did and have somebody to talk to, it's actually easy and fast. Their instructions were well done. Everyone in the team is straightforward and was very nice. They answered all the questions during installation, which I thought was seamless.

We have used Frontpoint for a couple of years and I've been pleased. I haven't had any trouble with them. Installation of the device was easy, no problem at all. I also use my smartphone to control the system all the time and it works great. I have peace of mind since it was installed.

The adhesive on the little systems don't work well in certain places. I have a system in the garage and it doesn't stick well. But otherwise, Frontpoint has been fine. I haven’t had to talk with customer service that much but when I have, they've been helpful. I have recommended somebody to them.

I prefer Frontpoint than my previous security provider. I've had it for more than a year now too. It was easy installing the system - I just followed the instructions, called Frontpoint's number and got everything activated. I've been happy ever since. Their people were professional and answered all my questions. I had absolutely no problems. I can also arm and disarm the system using my smartphone. I check it when I'm out of town and make sure everything is on. It's very good and I like being able to activate it. I'm technologically challenged, but it's simple and I can do it. With Frontpoint, I feel more confident knowing that I'm protected.

I was looking for a wireless security solution, so I did a Google and got Frontpoint. Installing their security device was pretty easy and I haven't had any issues with the customer service, it's all been positive. I also disarm and rearm the security device from my phone. I live in an apartment right now and whenever maintenance leaves, I can go back and rearm it. So it’s really convenient. My sense of security has increased since I installed Frontpoint because I know if somebody tries to bust through the door, all sights and sounds would start going off.

I looked online for companies that service our area and came upon Frontpoint. Setup was pretty simple. I've had to call them several times and it was a positive experience. I also like it very much that I can control the system from anywhere, anytime. Once in awhile I get random emails or alerts but there was nothing wrong with the system and I don't always have time to call Frontpoint about that. I have a roommate who is moving out soon so when I'm on my own, I can see more consistency of use and that it's doing what it's supposed to do.

We feel better with the Frontpoint system. We have it for a year now and have tried the interactive features, which are great.

I run my business out of my house so I figured having security system from Frontpoint. It didn't take me long to install the device. It was pretty easy and simple. It's all wireless - just plug and play which was one of those concepts that I was looking for. I know the other companies have that technology as well now since everybody's branching off to it. I called up the company and made sure everything was activated. Also, navigating the website was simple. Their representatives are all very knowledgeable. They could answer all my questions and gave very good details on the system itself.

I've used Frontpoint as a business security for a little over a year. I had a different provider before in a different business location and Frontpoint is much better. It's exactly the kind of security that we wanted. My husband installed the device, and didn't have any problems with it. He said it was very straightforward. I turn the alarm on and off with my cell phone. The only thing that could be improved are their cameras. But other than that, we're happy with them and have recommended Frontpoint.

I'm very happy with the service from Frontpoint. I always recommend them to friends. Their customer service is pretty effective and they are always available. Also, their equipment is easy to use, easy to install, and easy to replace. I just had to replace my battery. A customer service rep walked me through the entire process over the phone. It was great but it would have been better if they had someone coming in here since it took me a bit longer than someone who is more handy than I am. But it was okay. I understand that's not how they operate.

We live out in the country, so the remote access of the Frontpoint system is definitely a necessity. We have a lot of kids so it's been really useful for us. We get to arm and disarm it using our phones, and we like that. It's easy.

I’ve had nothing but good experience with Frontpoint. From the point I first ordered the products was exceptionally smooth and installation was easy. I called them up due to a battery issue and they immediately sent me a new battery for replacement. I had a different alarm company before and once I switched to Frontpoint, I’ve been more than happy. In fact, I’ve already recommended them to several people.

We've never used a security system before until we got Frontpoint last July of 2014. I did the installation of the device and it was easy and straightforward. Their team are always helpful. Using the phone to access the system is really convenient. Frontpoint is one of the best services that I've had.

It was fairly easy to install Frontpoint's device, especially since I did it myself. I had to call them once because I had the thing backwards but it was easy. However, one time they called me and I really didn’t know that it was them. And the first thing they asked for was my access password and I was like, “How do I know who you are?” But everything else has been great. They've been very professional.

We've had Frontpoint for a year now. I have no problems with the system and everything else looks great except for when we had a power outage. The backup battery did not work and it warned me saying that it was low so I replaced the battery. We had four power outages and it never worked during those times. In addition, I would call their reps and they've been good to assist. I also like that it's very easy to control the system through the app on my phone and it also tells me what doors have been opened and what time it did.

I’m quite happy with Frontpoint's service. There was a couple of times there were false alarms and they called and asked questions. One time I had to get a new wall unit and sensor, and I had them in a couple of days.

The reps at Frontpoint are very responsive and their security device was very simple to install. It's also very convenient to use their app in controlling the system from my cell phone. When we're gone, it's nice knowing that our home is being monitored.

We've had Frontpoint for six months and compared to my previous provider, I like their accessibility better. I was able to go online and look at entries and exits, whereas my previous provider did not have that. The installation was simple but I had problems with one door. I called customer service and I was able to get assistance. They fixed it by the time we hung up. Being able to access the system remotely is great, but I don't really use it though I checked and verified that it worked. Although the sense of security has not changed since I switched, using Frontpoint is more convenient. In addition, the cost was better for me.

One time, the alarm in the house went off and Frontpoint gave me a call. I was in a meeting. I rushed home with two kids in the car, waited four hours for the police to come in the rain, in the car. The police never showed to find out why the alarm had gone off and I was too scared to go inside the house, but I had to run in the rain and get my neighbors. About eight hours later, the police showed up at my door after I called them about 85 times. They said they never got a call from Frontpoint letting them know to come and check the house. And the only reason they came out was because I had called 911 about 85 times. So I can’t wait to not use Frontpoint anymore. I’m counting down the days. I had to buy a gun because I don’t feel safe. As soon as we move, we are going to disconnect because when we first got them, we thought we were going to move them with us everywhere we go.

I had a security system in our old location and when we moved, they didn't service the area so I went with Frontpoint which is about the same as my previous provider. Installing the device was really easy that they send you the box and walk you through. If you have questions, you can call. I had called their customer service for passcode change in the past and most of the time, they are really good. Since installing the device, I've had no worries. Luckily, I live in a good neighborhood but still, I want that extra precaution because I’m a single woman and have one child. It's fantastic that I have the Frontpoint security.

I'm very happy with Frontpoint. I've been very satisfied with the product and the service they provided. The device was incredibly easy to install and with all of the support, it's an incredibly easy system to use. I called them after I got the first set of equipment because I wanted to add equipment to the system and it was a piece of cake. They are super friendly and gave great service. Also, the mobile app makes it so convenient. I know my wife really appreciates the safety that she gets from the system.

Comparatively, Frontpoint seems a little expensive but otherwise, it's been fine. We've spent a lot of time on the phone with Frontpoint trying to get the system to work but their team was nice. I've had Frontpoint for about a year and a half and I feel better with it on. I have no complaints.

I wanted to find a wireless system so I did online searches and found Frontpoint. They provide an excellent service compared to the home security provider I have used prior. One time, my daughter pulled the main unit out of the wall and messed the wires up. They walked me through that and sent me a new main unit free of charge. It was also easy to move the system. They sent me all the new sensor stickers and a moving kit which was also free when I moved. Frontpoint definitely makes me feel safe and I love that I can access my system thru alarm.com.

We love Frontpoint because we live right in the middle of nowhere. We've had it for about a year and a half and we feel a lot safer with it. Moreover the interactive features are very convenient and their customer service is very good.

I have been a Frontpoint user for about a year and half. Installing their device was easy and their team was very nice. Whenever I call them, they were fast in accepting and dealing with the issue. Except for a couple of times that I had to call to make sure all the motion detectors and everything were working. In some of those, the wait time was way, way longer. Then they said they'll call us back but they never did. So apart from those couple of incidences, it's been great. Also, I've tried their interactive features and it's awesome. I like it. Since having it, we have fewer worries and we're more confident. However, the pricing of their door or motion sensors is quite expensive coming in. So if they can ease out that for people coming in, I think they’ll get more customers.

Installing Frontpoint was easy. I've used it for almost two years now. I control it using my phone and I like it. It's very convenient. We absolutely feel safer having the system in our home.

Frontpoint didn’t do a lot of advertisements on TV, but I received documents in the mail and I did some research online. I knew I wanted to make a change and they came up #1 in most categories and most cases, so I selected them. I had ADT before and comparing it to Frontpoint is like night and day. Frontpoint is a very efficient system. It’s clean and easy to work with. The customer service is excellent in all categories. They’re very knowledgeable about what they’re doing. I’ve been very pleased so far. Frontpoint is reliable and I would definitely recommend it.

The Frontpoint team was friendly and they answered all my questions. I had the app in my phone to control the system in the beginning for 30 days till it was charged. It was extra so I don't have that. Frontpoint price is kind of high. My other one was only $15.99 and if the other rep had called me back in a timely manner, it would only have cost me a dollar more to stay with them to go wireless. But he didn’t get back to me so I went with Frontpoint.

Frontpoint has up-to-date technology, and installing it was one-two-three. The home security provider I had before had the battery in and I had to do a lot with it, so it was driving me crazy. The people at Frontpoint are always accommodating whenever I call and they'd fix the problem quickly when anything happens.

I was doing some research on the internet and when I went to Angie's List, they had some promotion so I got Frontpoint from them. It was very simple installing the device and I was just given the instructions. Their reps have been very nice too. I've had the security system for two years now and I've been feeling more comfortable knowing I have it. I have peace when I go to sleep. One time I was overseas and the guys from Frontpoint called my husband and talked to him. It turned out there was an activity inside the house and they were staying on top of it.

I've been a Frontpoint user for two years. Installing their device was very easy. Everyone in their team that I had contact with were all nice and it was a good experience. I've tried using their app and I would not go without it from now on. I have less worries when I'm traveling.

We've been a Frontpoint user since July of 2014 and the installation was really easy. One just needs to stick it on the doors and windows. One time, I had a false alarm and their team were great. They called all the numbers quickly, and I was able to tell them to stand down the police because I was on my way home and a dog triggered the alarm. In addition, I use their app to arm the system when I'm gone 99% of the time. Since installing this system, I feel a lot better. Their response time has been really good. However, there are other products out in the market now that are lower in price, so they may want to rework their monthly pricing to stay competitive. But I haven't gone with anybody else because I have to start over and buy all the equipment again. So far, I'm satisfied with the product and I have recommended them to friends.

I feel more secure since installing Frontpoint. They called me one time because my kid set off the alarm accidentally. It was super easy to install and it's also easy to use. The only way I arm and disarm the system is through my smartphone and it's awesome.

Frontpoint was very helpful during the installation. They've been good, and whenever I've had questions, I'd just give them a call. I control the system on my phone, and it's easy. I feel better as I can leave the house and don't have to worry about anything going wrong.

I've had Frontpoint as my home security service provider for a year and it seems to work great. They've been very fast and it's good that someone was watching the house.

We lived at the same house for 30 years and when we had a burglary, we installed Frontpoint. Setting up the system wasn't super complicated and their team was very professional and helpful. We have them for about a year and a half now and we feel better about leaving home since. I'm pleased with it. I haven't got on the website and monitor the system but I'm going to and will use it more.

I've had alarm systems in the past and Frontpoint is the first one that was set up the way they do it where they send you all the stuff and made it simple.

I installed Frontpoint myself and it was no big process. We have it for two years now and communication with their staff have always been positive. Anytime the alarm has gone off or even when I was setting things up, it's always been easy and convenient to talk to them. We feel more secure and it's nice to know there's a security device in our house in case something happens. The app is convenient and helpful.

I've had Frontpoint for a while. I haven't set up where they call my phone, but I have no complaints. The system is good for us, and I would recommend them.

We have multiple office accounts with Frontpoint. We had one sensor that was goofy for a while but we sorted that out now. It's been wonderful. It's easy for everyone to understand and follow up with. A secretary in the office got a system for her house and she liked how easy it was to install and operate it. She particularly liked that it's mobile. She can move it as she moves her phone.

I’ve had Frontpoint for a year and compared to an older hardwired home security system that I used, this is a lot more user-friendly. Also, it was easy to install the Frontpoint device. Everything about the system is really easy and they do a good job on it.

It was wonderful with Frontpoint. Setting up the security device was easy. I have armed and disarmed the device through its interactive features. I called them a week and a half ago to find out how to do the bypass. Their staff told me to give him a call when I got home and they would walk me right through it which I haven't had a chance to do but they were very helpful. I feel much more secure since installing the device.

I have used Frontpoint for a year and a half now and installing the device is easy because it's self-installed. I used a different system before but it was wired and I really like a wireless system. Moreover, I had two substantial interactions with Frontpoint's team. The first interaction was a dual interaction, regarding an equipment installation and there was a follow-up on some technical support stuff. That was very positive.

Frontpoint have been really good. My only complaint is I can't get out of my contract without having to pay my full amount. I got the Frontpoint security system, literally had it hooked up for 3 months and I moved out of my house. Now I can't get out of my contract because I was 30 days over. I've been paying for a security system that I haven't used in over a year and a half now. I haven't even had it hooked up again.

I’ve had a great experience with Frontpoint. It’s a wonderful service. I've been with them for two years. It was really easy to install the security device, and the representatives have been all really helpful. Any problems I’ve had, they talk me right through it. I arm and disarm our system with my phone. I do it all the time, and I love it because when my family goes up there, I don’t have to tell them any passwords, I just unlock it.

With the Frontpoint installed in our home, we feel safer at night and while we're out. We've had them for a year and a half and the installation was pretty easy. And, they have called me a couple of times and have been generally helpful. I have used their interactive features and it's convenient. Overall, Frontpoint is hassle free and reliable.

The first thing we did for the first home we bought was to research for a security system and found Frontpoint. We’ve been using them for a year and a half now and my sense of security for my family and home is definitely a lot higher. Installing the device was fairly easy, and their rep was on the phone with me during the whole installation. I love using their interactive features, and being able to access our system wherever I go.

After installation of the Frontpoint device, there wasn't very much to do. The device was easy to use and the instructions were easy to follow. The team at Frontpoint was helpful. I have the mobile app and it's nice. However, sometimes, they don't always sync. It will say a door is open on my app but it's not open. Sometimes it just takes a little while for it to sync together. With Frontpoint, I feel a little bit safer when I am away.

I have Frontpoint for about a year and a half. The reps are polite, thorough, and helpful technical support. I had two break-ins to my house. The first one, I had filed the paperwork with my local police and somehow that information had not gotten picked up by Frontpoint so when the break-in happened, they did not notify the police which was not good. It was a bad experience. I had another break-in last week and everything went smoothly. They provided good customer service.

I like Frontpoint better than the other home security that we had in another home. We've been with Frontpoint for 18 months and I like their wireless stuff. They have a good security system and I feel secure having installed it.

The Frontpoint system gives me a more secure feeling. But as far as physical changes, in reality, for all security systems, once the alarm goes off, it's typically too late. It's on par with every other security system out there. The only thing I would like is if they would provide with their service at least one window alarm because there are many windows in houses, but they don't provide any of these and they are expensive.

I had no problems installing my device, it was very quick and efficient. It was a very good product. The people are well-trained, friendly and were able to help me a lot. The interactive features are convenient and I love it. I have the application on my cell phone and I use online access as well. When we started to use Frontpoint for both home and work security, I was in a scary situation and I had to use my silent alarm button. It took them 30 minutes to send someone to be in my office. Policeman came here though I expected quicker service. Other than that, everything has been good.

It was easy installing the Frontpoint system and I had no problems with it. I've used it for a year and a half now and it's very convenient to have. I called them one time to order more equipment and that went fine. I arm and disarm the system from my phone too, and that's very cool. So far, it's been good with Frontpoint, however, the mandatory three-year contract is a bit much.

The instructions for installing the Frontpoint device were perfect and the installation itself was super easy. I've had them for over a year now and as far as negotiations, instructions or process of ordering the product are concerned, they were pretty good. We always use the interactive features of the system and it's great, excellent and very convenient.

We have used Frontpoint as our home security provider for a year. Installation was easy and I like being able to manage and control our system from my smartphone and getting text notification. Our whole experience was easy and I’d recommend them.

Installing the Frontpoint device has been pretty simple and I definitely have fewer worries since having it.

We've been using Frontpoint for about a year and a half. Installation was seamless. We ordered the products, they send us the equipment, the little pad and the sensors for the windows and doors and we called tech support. They walked us through the process - the plan for getting the little chip installed and it took 15-20 minutes less. It was an enjoyable, positive experience. Since then, we had to contact them one time when the pad wasn't accepting any input. We hit the button and nothing happened. They were able to reset the system and it started working again.

Some of my friends who started using Frontpoint recommended it to me. Frontpoint sent me the stuff with the instructions to install the device and it was incredibly easy and fast to set up. It's nice that I can disarm the alarm on my way home using the app instead of me running in and hitting the numbers. If my cleaner comes over for the day or when she leaves, I can set the alarm again myself. It's very handy. Our sense of security has increased because now I got the “No delay on at night.” So I don’t have to worry that someone can get in that I wouldn’t know about because I’ll definitely hear them. One time, the alarm went off for some reason and I got a call from Frontpoint and they've been very pleasant to deal with.

Frontpoint came up as top 3 on several websites when I searched for alarm systems. I've had them for two years now and it's been satisfying so far. I had a fine experience installing it. I've been a victim of home invasion before, being there and not being there so it makes me feel a little level of security having it. It makes me feel more comfortable when I lay down.

We've had Frontpoint for three and a half years and installing it was a breeze. I also added a few more sensors. Frontpoint's reps were all friendly, too.

I feel way better with Frontpoint. Before, I didn't sleep for a whole week when my husband went out of town once and we didn't have a security system. But this time I didn't feel upset or scared, I felt confident. Setting up the system was really easy and the salesman was nice. My husband also has the arming/disarming set up on his phone but we don't have a need for it. The only thing I wish Frontpoint would do is get bigger window signs so other people can see from the street instead of the small ones that they have. We have other people in our subdivision who have big signs but ours, you have to get right up on top of the door to see what that is.

Installing the Frontpoint security device was really easy. The only thing I didn’t like was when they sent the equipment along, it had a little three-inch stickies on the back of it which would not stick because we have sand-plastered walls. So we had to redo some of the mounting on the motion sensors inside. But other than that, everything has been absolutely flawless. We also had an issue on our front door where one of the door sensors got knocked. The wind grabbed the door and slammed it shut on a customer. It popped a little magnetic thing off and broke it so we lost the magnet and all that stuff. Frontpoint was awesome that they sent a new sensor over. They also noticed that we had low batteries on one of our motion detectors so they sent batteries along too. That was really cool to see them being proactive.

Being able to control my security system at any time and anywhere was why I chose Frontpoint and I've been using it for over a year now. It was easy to set up and their guys also understood problems I've had with it and addressed them promptly. Communicating with them has been pleasant and short. The only problem I had with Frontpoint is it relies on the weather. I'm living in an area that is quite rural so the signal is not the greatest. It would be better if they have an option wherein they can send a signal to the service via the internet line and the telephone line at the same time. This way the telephone line can be used as a backup in case the internet gets cut off. However, sometimes the phone connection can be so weak too that I have difficulties activating and deactivating the system. But other than that it was a good experience with Frontpoint. I feel a bit more secure with it.

I've been a Frontpoint user for about a year. Their reps have been very nice and answered questions quickly and proficiently. We've tried their interactive feature where we can control the system through our app and we use that all the time. The feature is great and it's very easy. I feel comfortable and safe in my home with Frontpoint.

I've been using Frontpoint for two different houses for a couple of years now. I previously used a different provider but Frontpoint is far better. Installation is pretty straightforward. I did have some difficulties that I had to call about but they helped me with it and it went quite smoothly. They’re good people to work with and I’m very satisfied. I also use their mobile app and these features are very important. I wouldn’t have changed over if the old providers could have given that to me. I even recommended Frontpoint to a friend, who installed it and they also like it.

I stopped having security service for a while and then started up again. I had used another security provider before Frontpoint. Both providers were the same because when the alarm goes off, it goes to a dispatcher. Installing the Frontpoint system was simple because I had most of the equipment from the previous provider and I added around two sensors. Their reps were always very polite. I arm or disarm the system with a smartphone and it's very convenient. The system does what it's supposed to do.

Installing the Frontpoint device was very easy, customer support was very responsive, and we have never had any issues. We use the phone to control everything, and I find it very convenient. It makes us feel very safe knowing that our property is being guarded while we are away or asleep at night. It’s pretty much friendly, very user-interactive, and the team members are very knowledgeable.

Customer service is quite good and Frontpoint team members have been willing to handle any kind of issues. If there were defects on any products, they would waive fees. Thus, working with them has been a pleasant experience. Moreover, we use a lot of the Z-Wave components. In fact, I use the apps and have a lot of the home automation stuff. The interactive features are good, with the exception of the home thermostat, but that might be because of my particular thermostat. Everything else works pretty flawlessly and I feel better with the system on.

I feel more at ease having Frontpoint. I have them for about a year and a half and everything's good. Anytime I’ve had an interaction with them, they were very helpful.

When installing the device it's difficult for me to find a spot where the motion detector is going to cover all and I still don't have it right. But other than that everything else was fine. Our Frontpoint security system makes us feel more secure and I like having it hooked up to the police and knowing that the alarms are going to go off without me losing the ability to call 911 for my house. Before using Frontpoint, we had another security system for 20+ years but I didn’t have it hooked up to the police for the 10 years that we had it because I didn’t like that my house phone went dead while it was calling the police.

Everything has been great with Frontpoint. Installing the device was effortless. Their team was helpful and a couple of issues were resolved quickly. The entire family has the app, we use it all the time and it's been super easy and helpful. Only in the last month, it's gotten a little bit laggy at times. I'm not sure what's going on with that. Our sense of security has improved and we feel good about it. If they could solve not having larger dogs that off the motion detectors that would be phenomenal. We'll also be excited if they could have more diverse video products but other than that we're super happy.

I've had Frontpoint for a little over a year and a half. Setting up the device was pretty straightforward and the app is great and very easy to use. We use it when we go away and when we come back to the house, we disarm the system through our phone, so it helps. One time we had an alarm trigger and I was surprised that the police was not dispatched, despite the period of time gone by that the alarm didn't go. But the Frontpoint team has always been respectful, polite and helpful when I ask to talk to them. And since we have the home alarm system, we have a higher sense of security because we feel the house is going to be protected if somebody were to try and enter.

Installing the security system was fairly simple and straightforward. I use the Alarm.com app which I like. I’ve been fortunate enough not to have anything happen. But my parents' house got robbed once when I was little, so overall Frontpoint makes me feel safe.

I've been using Frontpoint for a year now and I feel more secure. I like having the remote access. It's nice. Customer service has been real good.

I have Frontpoint as home security for almost two years and I would say I am very pleased. Installing it was easy and it works excellent. Their team was great. I'm old and I can't understand stuff right away so easy. But they've been very good to me. They called me at one midnight. They said the house was cooling down and what happened is they ignited my furnace. If they wouldn't have gotten a hold of me, it probably would have been pretty costly for the insurance company. I got a lot more peace of mind since I have Frontpoint.

I did a load of research and Frontpoint came up as number one, so I went with them and I was very happy. I used them for about a year and a half in our shop and then I sold it to my partner because I closed my half of the shop. It was very easy and simple to install the device. When I called Frontpoint to have it activated, the person who helped me was awesome. I used the app on my phone, and it worked perfectly. I felt safer when I had the system. I recommended it to a couple of my other buddies, and one of them put it in his home and another one put it in his shop in Idaho.

We had some issues with the sensors falling off, but other than that, the device was pretty easy to install. We use their arming and disarming app all the time. That’s the main reason we went with Frontpoint, and also the fact that I can take it anywhere. We had an alarm go off when we weren't at home two weeks ago. It wasn’t a break-in so it turned out to be a false alarm, but the guys from Frontpoint were quick to respond. And then they followed up as soon as somebody got home. We feel safer and have fewer worries because of them. It's a great service, easy to use, and it has an easy interface that is used for both mobile and computer devices.

We had a problem and Frontpoint immediately came through and fixed it. The service was great and we've had very good experience using them.

The Frontpoint device was simple to install like the advertising said so I'm happy although we had a couple of issues with one of the sensors not working correctly which happened twice. The ability to access the system on the go is a nice convenience to have and I'm very satisfied with Frontpoint.

I've been using Frontpoint for two years. It was very easy to install and simple to use. With ADT before, it was hard-wired and I wasn't crazy about that whereas this one is not. However, there were a few times when my smoke alarm went off when I was smoking; it's very sensitive and thorough in terms of how it reacts to an open door or smoke but other than that there's no problem.

Frontpoint stopped somebody from robbing our garage. I was going to go with ADT initially (which has always been popular) but my nephew said they were having a lot of problems with ADT. I started doing research and found out that Frontpoint was rated better and did better. Installation was a lot easier than I thought. They were also always able to answer my questions, and if they couldn't, they'd get right back to me. The only problem I've had with the equipment is the glass break sensor fell off the ceiling -- the sticky tape doesn't hold it forever.

We had ADT a while ago but I like Frontpoint better because with ADT, I had a couple of incidents that I didn’t even know about but with the Frontpoint system I get alerted right away. During our last alert, Frontpoint called right away and we didn’t know what to do but they were good with contacting my backup and getting the fire department out. We ended up canceling before the firemen got to the house.

We had preferred for someone to come over and at least say that everything is secured after we installed the system. Then, the Frontpoint team responded right away, and they're very helpful and very patient. We're pretty much secured with Frontpoint.

Frontpoint has been great and we've had them for two years. Installing their security device is easy and I have both the interactive features for the computer and the mobile app. We used ADT before we had Frontpoint. They have the same features but the customer service is different.

Installation was easy. I got help when necessary and details were explained well. However, I find the app to be a little bit archaic. It doesn't send me alerts if my system isn't on. It has a notification relating to the Frontpoint system being on but I have to tell it a time of day if the system isn't on by. What I would prefer is that it tells me if my garage door is open and when it closes. That type of app interaction would be excellent.

We have been using Frontpoint as a home security service provider for a year and a half now. The security device is not complicated so the installation was very simple. We have Frontpoint's glass break sensor and one monitor. It’s a relief knowing that our house is being well-watched after. The team at Frontpoint would call us every time we had an alarm go off whether it’d be a false alarm and we had good experience with them.

When I installed the Frontpoint device, it was very easy. The instructions were good and when I ran into a problem, their reps were very friendly and nice about it. My son sets the alarm off every so often by accident and they have always been very understanding. We've also done the arming or disarming on our app and I find that very convenient. Since its installation, we feel much better now about leaving, which is why we got it anyway. Their price is very good and they have very nice people to work with.

Frontpoint's service was better than I expected. When I installed the device, it didn't seem that bad or take too long. I read the instructions, called them up for a little advice and they were very helpful. It's good knowing that when we go away we won't get broken into again.

My friend did the installation and did not have any issues at all. With Frontpoint, we feel much better in terms of security. I use the app to arm and disarm the device, and I love it. It's so much easier. Overall, it's been an excellent experience with them.

I have been an on-time paying customer with Frontpoint for about a year now but unfortunately, I don’t have the best comments to give about the company and I’ve had some horrific experiences with them. Items have been stolen out of my apartment because my alarm system has been hacked several times via XTR radio frequency and I had to call the police. I had to buy other types of surveillance equipment ever since and had my locks changed after having the Frontpoint system in place.

Frontpoint is mostly self-installed which is fine. But I had a couple of problems with some of the door sensors and some motion sensors keep falling off the wall. They've been good about working with me and sending me extra stickers to keep them on the wall. their people have been very friendly and responsive. I got a lot of false alarms and they would call to ask me if everything was okay. But I wasn’t home, so there was no way for me to tell if everything's okay, unless I have cameras installed at home or send somebody home to figure out whether or not it was fine. I feel that the way they call and alert me of the sensors being triggered needs to be complemented by a visual system to confirm if everything is okay especially if I'm not at home. Overall, it was a smooth and efficient experience.

I live up in the hills in Oakland, California, which is supposedly a little safer. My neighbor’s house was broken into, and they left a big mess, which seemed worse than the actual robbery. That is what prompted me to go online, do the research and come up with Frontpoint, and get the security system. Since then I do feel so much better. I have a ranch up in the Sierras and when I would go up there, or when I went anywhere and came home, I always had that dreaded feeling that I might come in and everything would be torn up. Now, I’m not saying I won’t ever be broken into, but I feel much better about the odds.

Frontpoint has been reliable. We haven't had to use our security system for anything serious but it's great.