Frontpoint Reviews

I've had Frontpoint for a year and my experience with them has been very pleasant. However, I had it disconnected because I am in the process of moving but when I talked to their reps before the move to see what I needed to do, he was very helpful.

We've used Frontpoint's home security system for one year. It was super easy for us to install our security device. I've had to call the team at Frontpoint a couple of times before, and I'm due to call them again right now because something's not working right. They've helped me when I've had issues, and taken the time with me. I love being able to arm or disarm the system from my app. That's the part that we use, and I can't get out without my app. Since installing our security device, I can sleep a little easier, especially when my husband travels.

I did online research, and Frontpoint was the only service I found that doesn't require local landline. I called for advanced feature keycode to unlock a device, and getting the code was very easy. It took me a couple of minutes to get someone on the phone, and I got the code immediately. Every time I called, I got someone to talk to. Plus, the interactive feature is great. I'm using the system and monitoring my house from my phone. It seems to be working fine as advertised. I'm just hoping my house is secure enough so nobody else can get in it.

and if I have a security system it's cheaper. However, I was having a little trouble with the knob on the door but Frontpoint took care of it. I would definitely recommend Frontpoint.

We've been using Frontpoint for about a year and it was pretty easy installing and I just have had problems with activating it. It went off without actually needing to go off because I armed it through my phone. They told me that I was messing it up and that it was a user error. So it went off four times and the police ended up charging me and I paid a couple of hundred dollars out of pocket.

I've been using Frontpoint for a year now. Someone calls me if the alarm went off and the interactions have all been good. We arm or disarm from our phone all the time which is nice. The only issue is that the alarm is not loud enough. If we’re upstairs, we cannot even hear them go off which we're supposed to. It’s annoying that we can’t hear it.

I had ADT before switching to Frontpoint. Their services are the same but with ADT, the equipment was leased and I never owned anything. Frontpoint's security device is easy to install but I had them send me new adhesive pads because with time, the window sensors would fall off. Also, their team was very helpful when I've had to reset the monitoring thing. I use their mobile app all the time and it's a great feature. With Frontpoint installed, I worry less and it helps me sleep better at night.

Frontpoint has good reviews online and we got it for my Mom. She's had it for a little over a year now and it's all good so far. She has called them because she gets a little confused sometimes and they’ve been able to help her directly.

Frontpoint's security device is easy to install and pretty straightforward. I talked to a couple of people when we were first starting it out and they were really helpful. Their app makes controlling the system easier.

Installation went great, and I definitely have more peace of mind ever since. Access to the system anywhere, anytime is a must-have nowadays, which I've tried through the Frontpoint app. Also, they have way better customer service compared to others I've tried. Frontpoint's reps have been awesome. Every time I have a question or we're having issues, they fix it right away.

Anytime I have a security system, I have more peace of mind. Our home had a security system but when I first moved to Texas, the apartment complex I lived at did not have one. I then got Frontpoint. Installation was very simple, and their people were wonderful about being available to me if I had a problem. I had moved again and up until a couple of weeks before I did, I've never had a false alarm go off, but then it went off twice. Since I moved it to my new location, it hasn't gone off again. Except for that, it's been great. The reps are fantastic when I deal with them on the phone. I'd definitely recommend Frontpoint.

I've been with Frontpoint for a year and it's good to have the system. It was an easy installation but I have almost two sensors that are not working. When I installed it, I told their guy and he told me that he’s gonna send me something, but nothing happened and I hadn't followed up as well.

I've been with Frontpoint for a year now. I was looking for a security system, researched on the internet, and settled with them. They seemed to be the most responsive and more of what I wanted. I wouldn’t have been able to do installation alone, but the guy on the phone was more than helpful. He had about two hours almost on the phone with me.

I've had simple issues of malfunctioning sensors and the Frontpoint reps have talked me through them every time and they've sent me new ones right away. So, I've been fairly happy with that. However, I would like to be able to customize a different mode because one of the sensors is in the basement. Sometimes my mother-in-law's there and when she's not there, I would like to turn that motion sensor on at night. But I don't want to turn on the other motion sensor on my ground floor because my kids will set it off. They've given me a couple of surf-fixes but it ought to be easy to do through the app to choose which ones you want on and off. I have told them several times about that but it has not happened yet. Other than that, my experience with them so far has been totally fine.

I've been with Frontpoint going on two years, and operation is going fine. I've used my phone and computer to check, arm, and disarm the system. I have no complaints with Frontpoint other than they're more expensive than they ought to be compared to some of the other security systems.

The team at Frontpoint has been helpful and prompt. There were a couple of false alarms where we accidentally had the alarm went off and they worked with us and even with the local authorities. I activate and deactivate my alarm from my phone at least half of the time and it's very convenient. I have peace of mind having Frontpoint and I have recommended them.

I like the fact that I did the installation myself and it was super simple. Their customer service has been great, too. I had one incident where my sensors were tripping false alarms and they handled it fairly smoothly. I do use the app and it's working as it should. I do have less worries since having Frontpoint. It definitely made leaving the house at a longer period of time easier for me. I could log in and figure out what's going on or keep an eye on the house.

I have Frontpoint on a rent house and also where I'm living right now. I'm really impressed with the customer service. They've been very courteous, informative, knowledgeable, and helped me quickly to the point. Being a police officer, I'm hard to surprise or please with a good monitoring system. I know people and have seen a lot of stuff, but I haven't seen anything negative at all in my line of duty with Frontpoint. I absolutely love the system and I'm very happy. I've recommended Frontpoint to many people.

I've been with Frontpoint for about a year now and everybody in their team has been good so far. I like the interactive features of the system. The only thing I'm not too happy about is the price of the sensors. I want additional sensors, but they're very expensive. Nonetheless, I'm happy with the service of Frontpoint.

I am happy with Frontpoint. Installing their device was incredibly easy. I couldn't believe how easy it was. We have a previous security system, we had it for 15 years. Their devices were bulkier, has more obvious wires. I assumed it worked, because we just never got broke into. Frontpoint is all wireless. But there has been something wrong with the motion detector and it kept alarming. Every time the heat would come on, no matter where we put that thing, it would alarm. We had to take it out and to put different stuff in. I'm still bummed about that.

Frontpoint is better that the ones I used before. I had both ADT and Vivint. Frontpoint's security device is easy to install but the camera wasn't the best. We use the mobile alarm app and it's great. I love being able to look at our camera anywhere. And also, our father-in-law has to get onto our account, so he was able to download the app too, which was awesome. The security system works great and we have more peace of mind.

My experience with Frontpoint has been pretty smooth sailing. We use their app more than the actual system and it's convenient. It's helpful to have that on our phones. Having Frontpoint adds some peace of mind especially when we're going on long trips. It's nice to know that we know what's going on in the home front.

Frontpoint is my first home security provider and I've been using them for over a year. The installation was easy but I had some trouble with the wireless signal in my house. They upgraded two or three of my sensors to the long-range sensors and it was a lot better after that. I use the phone app and web app at certain times and both have worked good. I like everything and have no complaints. At night we have a little more peace of mind knowing we have sensors all over the doors. Their customer service has been really good whenever I called and they deserve some credit for that.

My wife she uses the interactive feature to turn the alarm on and off when we leave the house. It's useful and we enjoy it. We have a young son and sometimes my wife sleeps in another part of the house so it's good to have the system at night. It definitely gives us peace of mind. They were also responsive when we set the alarm off. It's nice having Frontpoint.

We liked that we were able to install our Frontpoint security system ourselves easily instead of having to pay for someone. It's also been cheaper per month than what we had before. I'd recommend Frontpoint.

Frontpoint is efficient and good. Installation was easy enough. Plus, customer service was perfect. I also like the interactive features, it seems to work great. With Frontpoint, I have more peace of mind, nothing has ever happened.

I did a lot of research before and we went through all the other major home security providers, but Frontpoint had been the best one we found. The installation was really easy and their customer service is the best I've ever seen. They're really helpful, get straight to the point, and finish every time I've called. I use their interactive features basically all the time as far as my mobile since I hardly ever go through the pad. Those are all really beneficial. They had an update not too long ago and it works out pretty good. I've been using Frontpoint for a little over a year and we have more peace of mind. We've set the alarm off on accident before and they called right away and we didn't get that with my last company.

Frontpoint's customer service has been very good. They're happy to answer questions. I use the alarm app and I love it. It's pretty easy to access. I definitely sleep better at night knowing the house is protected. It's been a good experience with Frontpoint.

I have chronic problems with my Frontpoint security device. I live in a 1940 house with lath and plaster walls and I was assured before I bought all the equipment that there would be no problems, their equipment is very versatile, and everything would work. So I ordered the window and door sensors. They work okay on the windows, but none of them would work on the doors. I had to ship them back and they told me I had to get motion detectors. I had a cat at that time and they also said owning a pet would be no problem, but the cat kept setting off all the motion detectors. Frontpoint kept telling me, “Well, can you keep your cat from entering a room?” It didn’t matter where I put them, the cat would trigger them.

Frontpoint is my first security system and installing it was very easy. Their customer service team has also been very good. The interactive feature of the system is very easy to use as well. It's been a great experience overall and I would recommend Frontpoint to friends and family.

The team at Frontpoint has been very easy to get a hold of. They are also very friendly. We had an instance of a false alarm when my wife went back in the house without turning the alarm off and they were very prompt and got that taken care of really quickly. We have less worries with Frontpoint and I have recommended them.

I've been using Frontpoint as my home security provider for about a year now. I use their interactive features all the time and it is nice. Also my interactions with Frontpoint's customer service have been good. The only problem is that the garage sensors are not good enough and they tend to go off for no reason. I've been trying to pull them on but they remain a big problem. So, I had a few false alarm the first few months with the police going there for no reason. Sp now, I have uninstalled them because they don't work.

Frontpoint gives me a sense of security particularly when I leave town and the wife’s here alone. Installing it was very simple, too. The couple of people I talked to in getting it set up was very helpful. We also use their interactive feature all the time and it's pretty handy. So far, our experience with Frontpoint is good. We have no problems with it.

Installation of Frontpoint device is very good and their team was very helpful. It gives me peace of mind. I use their interactive features with my phone. It's easy to use, and I like the fact that I could be away and still see the place. However I got the keychain remote and it doesn't work well. That's only my pet peeve of the because I know that my friends who have ADT could be outside of the house and use the keychain to disarm the machine. But with mine, I have to be right next to the machine in order to disarm it with the keychain.

I've had Frontpoint for about a year and a half now. I have walked down to the mailbox and I forgot the alarm about three times. I tried to dis-alarm it and they called me immediately. Frontpoint is always good and most of the time, it's more economical, and has better value, but less cost.

Installing my Frontpoint device was easy. The online help was good. I got it because it was a requirement for insurance. I didn't have a reliable internet connection but I had to have one that was cell based because I also didn't have a hard line phone in the building. Frontpoint is a much less expensive solution that one can get if they already have internet connectivity. I typically turn the system on and off with my phone instead of the main pad and that was a requirement for me. I got the system at a remote site and I need to be able to remotely arm or disarm it if I have a delivery being made there.

I looked Frontpoint up on the internet and they were the top-rated home security system provider. The installation was fairly easy and their team is friendly. I use their interactive features every day and it’s great.

I've used the system for about a year. I set the alarm off a few times by accident and the team at Frontpoint was good and helpful. There was one time when something wasn't working with the system and they were able to help me easily. My concern would be the points of entry. All the doors are covered, but there's always the chance that somebody could get in through a window, so I don't see how the system helps in that regard. People want to protect their homes, but I live alone so I was more interested in being protected when I'm here alone, but I don't necessarily set the alarm when I'm home because it's too easy to go out a door and set it off. So, the system is a little different than what I expected, but I like it anyway.

I searched the web for the security system with the highest customer ratings and reliability, and Frontpoint came up as one of the top-rated. Installation was very simple. The packaging came with very easy-to-use instructions, and the customer service 800-number was very accessible. However, our garage door does not line up with the doorjamb so they didn't activate that part for me. They put it on hold, but they went ahead and activated my whole system so at least all the other perimeters were safe for me. They sent out another adhesive that was a little bit higher so that it would line up with that magnet, so that when we shut the door, the sensor would line up and it ended up working.

Installing the Frontpoint device was pretty straightforward. It was do-it-yourself, and the instructions were pretty clear. I'm not an expert installing security systems, but I was able to install it and then I called them. They tested all the sensors, and the system was up and running in less than an hour. They're pretty responsive. But there were instructions that could've been written in a certain way so that the installation would've been easier for me. I also had a few hiccups with the app on my phone. I submitted some questions through the app itself, and they contacted me within an hour and half. I use the app all the time, and it's pretty convenient. They would bill my credit card every month, and so far, it's been a smooth ride so far. I don't have any complaints.

I went to a consumer report website looking for a security system around this area and Frontpoint seems like it was one of the ones that have a lot of good reviews. I was deciding between Brink and ADT but they did not have a good rating. Installing the Frontpoint device was nothing complicated. I've been using the app a lot on my cellphone and it's very easy to arm and disarm. I like it because I can watch my backyard while I'm away from my house. The only problem I had was that one of the cameras never worked and I still can't make it work. I emailed the person who sold me Frontpoint and I never got any straight answer. Other than that, it's been working good for me so far.

I did some online searches for security companies that had good reviews and Frontpoint was one. The installation was easy. Frontpoint was willing to work with me on looking at equipment that would work for my scenario. Their staff members seemed to know what they were doing and were very patient with my questions. I also like the app very much. I will recommend Frontpoint.

Installation was very easy, but I had a couple of issues with some door sensors, and it was getting it aligned properly. So once I figured that out, the system was fine. I had one problem with the main unit, and resolving it was easy to do over the phone. Everything's been great. A couple of times, I've had to call, and every time, my question got answered and solved pretty quickly. Plus, I've used the app quite a bit; my wife does as well because I use the Geo-location, so I'm away and forget to do the arming the device, then I get notified with a text and then I know to arm the device remotely. So, that interactive feature was really useful. Frontpoint is a good way to go. I've been really happy, and I definitely like them much better than my previous provider.

I researched for the best home security system, and landed on Frontpoint. Installation was really easy and very quick. Mostly all of the people from Frontpoint are very pleasant. The only faux pas was when my wife came in, the alarm went off and she didn't turn it off in time. Frontpoint called and gave the access code but the cops were sent anyways.

The Frontpoint reps were good. They sold me exactly what I needed and didn't try to sell me a bunch of stuff. I installed the system easily and I like that I can set the alarm from my phone. I’m a happy customer.

I have Frontpoint for a little over a year and everything went really easy. Dealing with anyone at Frontpoint have been great. I use their interactive features, such as arming or disarming the device from my app all the time and it's awesome. That's pretty much 100% how we do it. Once in awhile, I will do it from the base, but it's way easier to do it from my phone. I work nightshift so it makes me feel better that I can use it all the time.

We used ADT in our former house but we've been using Frontpoint for approximately a year. The services are the same, if not, Frontpoint is a little better. The set up was easy; however, some of the sensors were hard based on the built of our doorframe. Our interactions with the team has usually been by phone and it’s always friendly. I like being able to arming or disarm the system from my app and my only feedback is being able to bypass some of the motion sensors especially because we have our dog in the house.

I have Frontpoint for a year. It was a little bit difficult to set up the security device but I had somebody help me. I arm or disarm the system through my phone and it's easy. The only time I turned the device on is when we are not at home or we're going to be away for a while.

I found Frontpoint when I went online and now I've been with them for 11 months. I've had a little bit of trouble installing the device, but it was because of my AT&T modem. I had to call Frontpoint for some technical assistance because of that and then they said that it was an AT&T issue. I like Frontpoint's interactive features. It's convenient and it lets me know who's coming in and out of the house. So far, it has been a great experience having Frontpoint.

Installing Frontpoint's device was really straightforward and their support people were good. They did everything they should do. Their interactive feature is perfect and being able to access or control the system anywhere and anytime is an ideal situation. I have less concerns since having Frontpoint. It's great. I set it off accidentally every once in a while and we get an email but so far, we've been able to intercept it.

Setting up the device was easy once we got working on it. The first one Frontpoint sent was a bit messed up so it wasn’t working correctly but their tech support was very helpful. We use the app on our phone quite often and it works fine.

Frontpoint looked a little fresher than some of the other security providers and they had really good reviews. Installing the device was just like they said it would be. It was easy and whenever we had to call or do anything, their customer service is really good. We had to change some of our sensors a couple of times. We needed a long range sensor and what we had was just a short-range sensor. We called Frontpoint and they sent a shipping label. We just swapped it out and it didn’t cost anything. They were everything I expected them to be.

Installing the Frontpoint device was so easy and their customer service has been great. I use the app daily, and it works 95% of the time. Sometimes there's a lag and then I'll have to reset the machine. I've had two occurrences where I was not able to arm it but since getting the Frontpoint device, I definitely have more peace of mind. I recommend them.

I've had Frontpoint for a little over a year now. The installation of the security device was easy and I love that I can control the system remotely. We’ve had a few alarms set off by us and they've handled it very well.

Considering that I installed it myself, it seemed like it would've been a little bit cheaper for the equipment. They always tell you'd get the discount. And basically, you get the full system at $99. Then you get the three-year contract from Frontpoint, and then the monthly monitoring might be $5 less. So it still didn't make it quite easier. But overall, it gives me peace of mind, and I'm satisfied with them.

I have Frontpoint going on a year and everything’s good. The installation was very easy. It's pretty cool that I can arm and disarm the system using my cellphone. Our daughter moved back in with a baby so we hardly arm or disarm the system anymore because somebody is always at home. But it’s okay though since she might move out and when she does, we still have it.

My sister-in-law had Frontpoint which she recommended to us. It was very easy to install the system. The instructions were helpful and customer service was very helpful and friendly when I called. I've used the app which is awesome. When I leave the house and forget to activate the alarm, I can log into the app and activate it. That's definitely convenient. I would recommend Frontpoint to my friends and family.

I previously had ADT. But I don't have a landline, and they told me that I'd be fine without it, and as it turned out, I wasn't. After six months with them, they told me that I needed to buy something for my system, and that I was actually not secured for the past six months. So I cancelled that, went with Frontpoint, and they've been great. They got what I needed when ADT didn’t and so I was very happy. Installing the system was easy, but I had an issue with one of the contact fields. So, I talked to a service representative, and he was courteous and got it taken care of. We have the app feature to arm and disarm the system, but I've been wanting to take that off because we just arm and disarm it from the control panel. I don't see the need for that feature, and I don't want to pay a little bit more for the app feature. Other than that, I like Frontpoint and would recommend them.

I like the new technology that Frontpoint has. I don't have to do anything - everything is wireless. I arm and disarm the system from my phone all the time and it's great. I like it. Also, their team has been very helpful and very supportive. So far, it's been good with Frontpoint.

Sometimes Frontpoint's equipment doesn't respond that well, and some of the equipment I received are cheaply made. But it was fairly easy to do the installation and I use their arming and disarming app all the time which makes the system easy to use.

We've had Frontpoint for our restaurant business since December. They've been great. If there's an alarm they always call, but they don't keep calling because I'm sure someone realizes it's my knucklehead employees that set off the alarm and don't shut it off right away. Sometimes they forget to arm it so I arm it at 2 AM from my phone and it's great that I can do that. Also, I use the device to see what's going on in our restaurant. I turn the cameras on and my employees know I'm watching, so they keep their funny business at a minimum.

Installation was easy-peasy and customer service was so helpful. I've been with Frontpoint for a year now and it's 10 times better than my previous home security provider. I have a camera and so I keep track of what's going on in the house all the time. I love that because I couldn’t do it with my last system. I feel super safe with Frontpoint.

Frontpoint is working fine and I like it. Installation went very smoothly. Moreover, my interactions with their reps are fairly quick, efficient, pleasant, and no long hold waits. I use the app all the time on my iPhone and I love it. I'm not in a particularly dangerous neighborhood but I like to know when the door is opened and closed. I also like the record that you got with the online app. I'm waiting for them to put something like a video doorbell into it that they're saying they're coming up with.

Setting up my Frontpoint system was very easy. I had an issue with one of the sensors, called to get it swapped out and their people walked me through the whole process. Working with them was very easy and smooth. Plus, I love the app on my phone, it's great and works seamlessly. With Frontpoint, my wife and I have a sense of security and peace of mind.

Frontpoint is my first security device and installing it was really easy. Using their interactive features is very convenient. Their team also calls every now and then if I need something. I definitely have more peace of mind having Frontpoint because it notifies me if somebody opens the door, etc.

Everybody I've talked to at Frontpoint was friendly and very professional. The system's interactive features make things very easy. We've had peace of mind and felt very secure ever since we've had the system installed.

I first saw Frontpoint's service sticking in somebody’s window and setting up my own system was very easy. I've been with them for about a year now and everything has been fine. I'm very happy with them.

Installing the Frontpoint device was easy and pretty self-explanatory. Their app works great and there's no problem with it. It definitely gives more peace of mind. Their team has been excellent too. I've been with them for almost a year now.

I had a Honeywell driven system years ago and Frontpoint is a little bit more versatile. The technology of it having wireless cellular updates and communication has been helpful. I have used its interactive feature and it worked fine.

Frontpoint's installation and ordering were easy and all questions were answered. However, trying to contact them to order potentially additional pieces to our home security system was very difficult, I really don't know where to go. I tried multiple times to get in touch with somebody and I've been told that they need to patch me through to someone else then the call ends up being disconnected. We still have the original starting pieces that we ordered but we wanted some additionals. The customer service as far as adding on or changing has not been what we expected. But everything else as far as service of the actual equipment has been good. I also like their app a lot.

Installation was straightforward. What was really good was Frontpoint's customer service when I called them to register the system. They walked me through it and were helpful. It depends on the size of the system, but in my case it took about 45 minutes for them to walk me through, step by step, on what I needed to do and how to set up each device for the doors and screen, and the panel. I had to run up and down the stairs all the time to try to set things up and they were patient with me. They weren't rushed. It was a good experience. I use the application on my phone. I can see photographs that the system is taking inside the house, so it's easy for me to check up on things and I know what's going on. The house is under construction, so it's been useful to know who's in the house and who isn't. It’s very good.

I had Brinks and ADT back and forth, and Frontpoint is as good. I like the fact that they don't have thousands of miles of wire going through my house. The only problem with it is that I have a neighbor who takes care of my animals. She's older and cannot get the hang of the system. I also hadn't even used the system in the months that I was a bit at home. She says the system warned up a couple of times. So I told her to not use it. Other than that, installation of my Frontpoint system was really easy. Once the system got put in, I called up, a team member walked me through the whole thing, and it's great. In addition, the interactive features work better than I expected. Frontpoint is a nice unit and always acts like it's doing something.

Frontpoint is a much better system compared to a different provider that we had prior. We have Frontpoint's app on the phone and we do use it. It's a good feature. However, it would be nice if we had some window stickers. Also, we tried to call on a Saturday but their customer service wasn't open yet.

We had a rush of burglaries in our neighborhood that's why I put Frontpoint in. I installed the device very easily. A couple of times when my kid came home and didn't shut the alarm off, the Frontpoint team called. Then over a year ago during the time people were breaking into houses on our road, our front door was opened while I was in a football game and they again called. I left the game and the police responded but nobody was in the house. The Frontpoint app works great. When I leave, I'd stillI know my last kid is leaving at a certain time and that the alarm got set. Having the Frontpoint system gives me peace of mind.

Jessica and I have had Frontpoint since we moved in last October. Installation was very easy. The only problem was we were having a little bit of signaling error issues on the one back door. We kept having that problem where the back door wouldn't completely shut, and wasn't reading as it was shutting. After Frontpoint trying to send one signal out, they fixed the back door. They said the signal was a little receded, so they decided to send the bigger device outside, that fixed the problem, and we've never had any issues since. The team was very nice, and easy-going. Plus, I can be on the way to go out, set the system on my PIN, go to my smartphone and turn it on there, so the app is a nice feature to have. We love Frontpoint, they're there all the time.

What prompted us to get a security system was a gentleman in our neighborhood who was followed and shot in his home. We thought we were happier and felt more secure when we had an alarm system before at our previous location so we decided to go back to having one. We shopped around a bit and thought that Frontpoint had the flexibility and the features that we wanted, plus it's cheaper than ADT, which we had used before. I like the fact that Frontpoint has the app to arm and disarm the security system. It is a big bonus. We had to make use of it when we were traveling and had to allow somebody into the house, who didn't know how to use an alarm system. The app worked great.

Originally went to Alarm.com and couldn't find a system with them. I found Frontpoint and they had all the things I was looking for my office, so I went ahead with it. I have a computer company, so installing it was pretty simple. But we've had a lot of problems with the equipment. They had to send a new control panel twice. And then they updated their firmware and I had another problem, so we had to re-update. It's been a nightmare. The app is very handy especially when one of my people take off and forget to set the alarm, and I can set it at home. I feel more secure having Frontpoint installed because this particular neighborhood had never hired staff on security. We have ADT at home and one of these days I'm going to call Frontpoint to find out what kind of a price difference they can make me for that.

I had another provider before but Frontpoint is more updated with the technology with the apps. Installation was also pretty easy. The team were really helpful with the set up. Plus, controlling my system thru their interactive feature is very convenient. When I'm out of town, I can have my friend go and see my dog, and I can disarm the system from my phone. I feel much safer with Frontpoint.

I installed the Frontpoint device myself and had a wonderful interaction with the Frontpoint guys. They were knowledgeable, kind, professional, punctual and readily available. I mainly use the Frontpoint app which has been good. I also have a monitors and sometimes I receive errors that pop out but I can fix those. I'm thinking of adding more devices, like a camera, and sensors in the windows but would do it later down the road. I wish they added more features in the package because people can find peace through a security system.

We’ve been using Frontpoint at our place of business and setting up their system was very easy. I talked to somebody while doing so and they answered all my questions. They were a good team and I have no issues.

Everything was very easy and straightforward when I installed my Frontpoint device. Everything’s also good with their reps. They were very responsive and very helpful. We’ve got a couple of times that the alarm went off and they have dealt with that very well. We also use the phone app often and it is very helpful. I’m very happy with the purchase.

A coworker told me about Frontpoint and I've been using them for about a year and a half now. I've called customer service a couple of times and they were cordial and helped me set up. Installing the device was fairly self-explanatory. Also, the interactive features are very helpful and convenient. But I do have concerns about cost and the three-year contract. It's a concern when they have competitors who don't have contracts and who charge a third of the cost monthly.

I was out of state working when I purchased the house, so my mom and her friends were there to set everything up. There have been a few times when I've had an alarm get tripped by something and within two minutes I get a phone call immediately asking questions. So they're punctual. I have the app on my iPhone. It works out, and it's so handy. I like that it's so interactive as far as being a real time notification. I got an email and a text message a couple of times saying power has been shut off and then they tell me when it got turned back on, so it's a peace of mind. Everything that I've experienced from them has been good.

Frontpoint has a good tech support. It is much better than I ever expected. I had some issues with a device used in communication and they were really helpful and very knowledgeable. And customer service is really good, too. Having Frontpoint gives me peace of mind when I'm not at home. I would definitely recommend them to a friend.

I've had ADT before, but having smartphones with apps is a little bit of an advantage with Frontpoint. I prefer using that and would never go back to any other way. Installing the device was easy and the team was helpful. However, there was an issue with the motion sensors and they don't seem to know how to tell me over the phone where to put it so that it won't go off. It was a little difficult over the phone, so I gave up and I'm not sure if they could come out and help. Other than that, having the system definitely gives me more peace of mind.

We got Frontpoint with our house. It's a simple system and easy to install. When a false alarm happened, their people were responsive. I turned the alarm off and they called and checked with me to make sure that it was me that cut it off. The only way I arm the system is through my phone which is convenient. The only thing I didn't like is they didn't give me a lot of contact for windows. But other than that, it's a good system.

Frontpoint was pretty simple and easy to install. We had it now for one year. I've only talked to them over the phone, but it was all good. We have less worries since we got the security device installed. So far, I recommend Frontpoint.

The Frontpoint base unit has a feature where it could be used as a picture display. It’s supposed to be a disguising feature for the head unit and it doesn’t work. Customer service told me about this certain size that’s supposed to be on the SD little card. I went on my Mac and modified it to below their standards and it still didn’t work. Price-wise, I also wish it was cheaper per month. But being able to control the system was a nice feature, especially when they did the update and changed it around a little bit.

It was extremely easy installing my Frontpoint device. When we went after I put everything up and they had to make sure they were all operational, a lady was very helpful and the experience went pretty easy. I haven't had to worry about the alarms. Everything I've got has been running great. With Frontpoint, I have less worries and more security. I may look at adding some other devices but at this time, we're doing fine.

We're always wired before and Frontpoint is the first one that is not wired. I liked using its interactive features. But there are times that the door wouldn't close when it was closed. So they sent me a new monitor and everything seems to be working a lot better now. Their customer service is good. I've been with Frontpoint for about ten months and I am much more confident leaving with the alarm sets.

We had no real problems installing the Frontpoint device. Just a little bit of fine tuning and I called for some advice on it, but it was not difficult at all. I talked to the salesperson to begin with, and he was very helpful and knowledgeable in terms of putting the package together. I've had about four phone calls with the contact phone number since it's been installed, for various reasons. They've all been as responsive as I had hoped, so I'm happy with that. It'd be nice if it was a lot cheaper, but so far I'm happy.

The people we bought the house from had Frontpoint installed there so we took over the system. We had hiccups along the way with a few sensors when we set the system up but other than that, it was an easy process. There were a few devices which were malfunctioning so I had to replace those and that was also easy to do. Their people were very knowledgeable, polite and helpful. The Frontpoint app also seems to work well.

My wife pretty much uses Frontpoint's interactive features. We can get in and out of the house without having to turn the alarm off through the garage door. She likes the system. However, if I had to design my own, I want something that notifies me before people get in the house. I also want to have some kind of a beeping thing so that when they come through the front door, they got to double ought buckshot load. Frontpoint's system is worthless to me because with the way people are today, somebody would kick your front door then he'll be in the bedroom within ten seconds at the most and you're asleep. I've got guns in the cabinet and by the time, I can't even get the sheets off before he's in the bedroom. It doesn't protect you and you're going to be dead in the end. But it's a great system for what it does if that's all that you want.

Installing Frontpoint's system was easy and the only difficulty was finding the best place to put all the little cameras. One day I forgot to turn the code off when I locked the door and I can't remember my password. I got a phone call and the lady on the phone said, "Well, if I try one and that's not it that would be too late." I said, "We'll try it. I think it's this, but I'm not sure whether it was that." And then, the police arrived five minutes later and everything was okay.

We live in a little rural farm town in the middle of nowhere. There's very little crime. However, we remodelled our house to have the business in, so stuff could go on in that portion and we would just not really know especially when we go to bed for the night since it's too far away. So we wanted some sort of system for our small home business. We couldn't decide which one is better, but my daughter, who lives down in Texas, had Frontpoint and she referred us. They gave my daughter a free month for that, which is nice. The installation was quick and easy. When I first signed up I wish there wasnt a contract, but it didn't keep me from getting at the other contender even though they didn't have a contract because of my daughter's endorsement.

The device was easy and very straightforward to install. We had very little interaction from the Frontpoint team and that was when we needed help with the setup, and they were very helpful. Everything seemed to be perfect. We know doors are locked and things are set right. The app is great and simple to use. We've had two instances of false alarms. The first time was back in December when the image sensor apparently fell down by itself. Frontpoint called us when we were overseas and sent the police. Everything was okay.

I never really wanted a home security provider. But I decided to, given where I was. I'm on a three-level townhome with only one other unit attached to me. It seemed fine. I don't need to have any type of theft protection on the second or third floors. So, it's just the bottom floor and the smoke. I did some research. There's a lot of negative reviews about getting embedded with CPI and other stuff, and I've never seen anybody used it. Then Frontpoint came up. I noticed that I can install the device myself.

I went online and looked for recent offers and security system that didn't rely on electricity or wifi, and I found Frontpoint. The installation was easy and very simple. Any interactions with customer service has been golden. I've used the app before where I've had to arm and disarm the system over my phone, and it's useful especially when you got hands full of groceries. Frontpoint monitors a couple of doors at the house and they have my images for the house, which definitely puts my mind at ease. Frontpoint has been doing great.

I checked Frontpoint out on the internet and started doing some research on it, and they had better reviews than some of the others. Installing the device was extremely easy. I just called customer service and told them I’m ready. They checked it and we were on. The system does its job and I'm happy with it. I have the app on my phone as well as on the computer but I don’t use it other than change a few things here and there.

I've been a Frontpoint user for a couple of years now. It was easy installing their device, I didn’t have any problems. Their reps have been fine. Also, I've tried their interactive features and it works good.

I live in a pretty secure neighborhood but a little additional security feels good. I got Frontpoint and setting it up was easy. It didn't fit my door-jambs exactly but I was able to do it and we worked out pretty well. Their salesman was helpful and did fine in explaining the system. I use my phone for all the arming and disarming of the system and it's convenient. I'm pleased with my Frontpoint experience.

We had quite a bit of trouble when we were installing our device. We had to replace several units twice because they weren't functioning. But the people at Frontpoint were all willing to help with anything. Right now, I'm having a really bad experience with Frontpoint. We can't turn on the security system for our front door, which is not good. What it does is when I turn on the security, it would say that the front door is malfunctioning. We have done everything to adjust it and it still malfunctions and if you keep pressing it, it will say that the door is locked and everything is fine. It can't just revert to "everything is fine." We've had more problems than I thought we would have. But when it works it works, but I'm a little aggravated that we have to keep going back to these issues with it. So in general, we're happy with it.

We have the Frontpoint system for maybe a year and, so far, it has been good. Installation was easy, however, my concern is the amount of sensors that came with the system. I also wish that the monthly fee is cheaper.

Frontpoint came up as one of the three best securities. It was easy installing it and I've been using it since October last year. If I had any questions, they were always answered. Overall, everything seems to be okay.

We previously had a different home security provider but Frontpoint is easier and better. We use their interactive features all the time and it works very easily. I would recommend Frontpoint. My experience with them has been very good. My son who installed our system said they're very easy to deal with. He’s also got them at home.

Frontpoint does its job. We've used it as our home security provider for a year. Putting it together was easy and the instructions were fine. The team at Frontpoint were very good, down to earth, easy to talk to, had clear communication, and did what they said. We use the app and it's good and helpful.

Installing the device was easy and I've been using Frontpoint for about a year. My interactions with the team have been good. The interactive features have been good as well. We have less worries and more peace of mind.

We have less worries since having Frontpoint a little over a year ago. It's the first security system that we got and installing their device was very simple. Also, the customer service was courteous and helpful.

So far, my experience with Frontpoint has been great. I called them during the installation and they walked me right through it. It was very, very simple and they were very helpful, very polite, and very patient with me. They were really great. I have my system linked with my smartphone so I’m able to arm and disarm the system with it, and I love that.

We've been using Frontpoint for almost a year and installing it was really simple. Their reps are really polite. The guy I talked to when we moved over to the new place was really nice about it so that was good. We use Frontpoint's interactive features all the time and it's convenient.

We bought the Frontpoint unit because we had a home that we weren't living in. Installing it was easy and their customer service is excellent. It's been less than a year since using Frontpoint and I like it.

I've had Frontpoint for about a year and a half now. The installation was fairly easy but something didn't stick like it’s supposed to, so they sent me some more stickers. With their security system in place, I now have some peace of mind.

Frontpoint is way better than my previous provider. They're a good alarm company and everything went smoothly with them. They set up the same day, and everything was good. It was very easy following the directions when I got the package. I can use their interactive features through my phone. I'm at work and I can alarm my house. It's great and I love it. Keep up the good work.

Having a home security system is very valuable. My house was burglarized so I got Frontpoint and my experience with their reps has been good. I had some trouble with some of the sensors and because of the length of the distance that I was wanting it to go, I had to get some extenders. They went and wrapped up with no problem. Also, I like having the sign out front.

Installing my Frontpoint security device was very easy. I called them when I was installing the alarm. I've had it for a year now and it's working fine. I use the app, and it's very cool. I'd recommend Frontpoint.

I have used other security providers with other homes. I bought Frontpoint because my daughter has this and she's liked it. It is interesting that we can add on things like videos, video cameras and the like. But I've been having problems with the sensors and I've had the cops out to my house three times on false alarms. One was our fault when we left the door ajar. My wife and I went for a movie so I had to turn off my phone. Frontpoint called me but I wasn't able to get their call.

I have a problem with my Frontpoint security device. It doesn't work well. I know I paid for everything but the sensors in my back door, window, kitchen, and front door are faulty. The noise of the main monitor is also different. Sometimes, it's not like how it was before so it might be faulty, too. They offered new sensors but I need to have some time to call the support back to follow up.

I’m not using the system regularly, but it is good. The app is working perfectly. One of the sensors was out of a battery and I got the new one, but still I’m planning to install. I’m pretty happy with Frontpoint.

Installing my Frontpoint security device was easy but I had a little trouble getting the invoice since I got a discount for my insurance. Nevertheless, I have less worries since I got Frontpoint installed about a year ago.

I had a little trouble installing my Frontpoint security device because some of the connectors weren’t in the range of the control box. I got with their customer service and they did fine. Now I'm a little more secured that I know my security system is there.

I moved into my house August of last year. Some local reps on ADT sold heavily on me and they were throwing in all the bells and whistles they could to try to get me on with them. I researched and found out that Frontpoint offered more flexibility and had better ratings for providing the same monitored service even though it was going to cost me more out of pocket upfront to get onboard with them. I signed up and I installed their security device which is easy, but some plans need some revisions like one of the doors that I did not install at the time of the original install.

I really liked the guy when I first called in for assistance. He was pretty helpful. So far, my Frontpoint system is fine. I do feel more secure that it's on. I also use the phone to set it and that's one of the features I really like. I only have the door sensors though because I was told that the window sensors are not really that effective in burglary so I didn't get them.

My experience with Frontpoint has been very good. They were very responsive when I had a question about the installation and anytime I've had an issue like when I had a panel replaced recently because it had a battery issue. I've also used their interactive features and it's a key feature for the system. It is very convenient and useful. I have recommended Frontpoint to friends.

When I could get one of the contacts to work, I talked to one of the reps at Frontpoint and we got it worked out within about five minutes. Coming from not having a home security device to having one, I feel better that we’ve been as lucky.

Someone broke into our house and we decided to get a security device. I called Frontpoint and they sounded good to me. Installing the security device was easy and simple and everybody at Frontpoint was good. Their attitude, personality and the way they helped me made them great. Everything is okay so far but I would like to have more sensors for more doors and windows, but I'll wait on that for a while when I move. Since having the system, I have a peace of mind that my house is more secure especially that it is in California all by itself and we're here in Arizona now.

I've been using Frontpoint for almost a year now and I haven't had any problems with it. Installing it was really simple to do. It didn't take any time at all. Using their app is also simple but my girlfriend has had problems with it putting her phone on silent.

My husband did the installation and it's pretty easy. It took three hours or so to get everything up and running, but it was good. The reps at Frontpoint have been helpful. We also use our phones to arm and disarm the system all the time and we like it a lot. It's a good feature.

I've had Frontpoint in my first home for 10 months. When I installed it the instruction said that I ask a person, called someone, and they walked me through over the phone. But without them I could have done it on my own. There was one time I left the house and had an alarm and they were quick to call me to make sure everything was okay. Having the app works out very well because a lot of times my wife left the house without setting the alarm and I can check it while I'm at work and just go ahead and do it versus getting home. Also, I like the key panel. Sometimes I couldn't touch the screen and it's slow to react to my touch, but that's not a big deal.

Frontpoint was recommended to me by my cousin and installing it was fast and easy. It’s the simplest thing I ever did technology-wise. It’s nice to know that it’s there if I ever have to leave for a couple of days. I have recommended Frontpoint to a friend.

We just bought a new house in North Carolina. After researching a number of security companies, I decided to install Frontpoint equipment. Two deciding factors were: (1) my in-laws had used Frontpoint and were very pleased, (2) EVERY review I read praised their customer service. Now I know why their customer service is so good. BECAUSE THEIR EQUIPMENT IS AVERAGE AT BEST.

It's been two years since I started using Frontpoint. Every time I call, a question has always been answered very promptly and it's been great. I used ADT before but I couldn't take the system with me when I moved because it stayed with the house. I also did my research and I found out that Frontpoint was one of the top five security in Phoenix. And I checked out the other four and they all stayed with the house. With Frontpoint, I get the same service as I did with ADT for less and the system's portable. When I sold my house, I packed it up, moved, then I called them and asked for new sensors. They sent the new sensors, we put them in and reactivated the system. I love it. We replaced the sensors because in Phoenix we can't just take them off and re-put them on because the glue is too weak then because of the heat level especially on the windows.

I've been a Frontpoint user for about a year now and my interactions with their reps have all been great. Their sales rep was very informative. I have set off the fire alarm so I've dealt with their customer service probably a couple of times and they’ve always been glad. We have used their app and it’s really convenient. I really like it. So far, it’s been a positive experience with Frontpoint.

My wife was sold on the idea that the Frontpoint technology meant that a home security was wireless so no phone lines could be cut to stop the system from working by an intruder. So we got it and I installed the security device easily. I simply stuck the devices where I wanted them and then called them. And over the phone, we tested each one of them. It took about 20 minutes and it worked. Also, every time I call Frontpoint for any issues, they're nice, friendly and very knowledgeable.

Installing Frontpoint was a piece of cake and I've used them for almost 12 months. Everyone in the Frontpoint team was friendly and wanted to help. The package arrived in the mail rather quickly. We made an appointment to set the control box up and put in a code and took me maybe 30 minutes. I've had great interactions with the team. It's a smooth process and everything is working fine.

I'm very satisfied with Frontpoint. It's easy to install and I can control the system through my phone. I set it off a couple of times by accident and their team was very responsive. Having Frontpoint gives me a peace of mind.

Installing Frontpoint's security device was quite simple and easy. I have done it manually by myself. I have them for almost a year now and and since I did, I have better peace of mind than not having security. Their team was pretty much friendly but when the customer needs to have some suggestions from the monitoring team, the suggestions are not there in specific situations.

Frontpoint came highly rated when I was looking online for a security system. Installing the device took me minutes to complete since it was a very simple process. If you know how to read, it's pretty easy to put it together. I live in an area that is top in the hills. So, I know it works off the signal. It wasn't working very good when I first got it. I got an extender through Verizon and it seemed to work better. As far as service goes, I haven't had any issues. However, the only reason why I would not rate them a 5 is because the main piece of equipment was a little down on the cheap side. We haven't had to use them yet but hopefully, if anyone decides to break in my house, Frontpoint's customer service will be good.

Frontpoint is much better than my previous home security provider. Their customer service is just perfect. Even their tech support people, they were great when I did have issues. I have all of Frontpoint's interactive features and it's fantastic.

We have Frontpoint for a piece of property we have that's got a little cabin on it. It's out in the woods so we searched for a wireless cellular security system and found Frontpoint. Every interaction I've had with their reps has been pleasant and professional. It's been an all positive experience with them. I also love their interactive feature.

Frontpoint had some of the better reviews that were out there and it was a wireless system like everything else is now. The door systems and motion sensors were very easy to install. The video sensor that took pictures was harder to get right because the distance between the sensor and the base station didn't work as well as I had hoped.

I ended up returning the system to FrontPoint after two weeks. It took several weeks to receive "no questions asked" refund. Glad I had the chance to try the system for 30 days. In this case, the system did not meet my needs.

Installing it was not super easy, but I called them and they helped me do that. I got Frontpoint because my husband passed away and wanted my three kids and I to be more secure. But things go wrong with it all the time. I know they can tell that it's not being armed, but constantly it's telling me that one monitor is offline then it's back online. And then the little things fell off the door casing and get lost, so now I currently need one downstairs. They've already sent me one sensor and it got lost on the front door, but now the back door has got one that fell off. Also, it's constantly telling me the back doors are offline and to fix it downstairs I got to have two people here, because then I hear the monitor makes the doors open and close and they have a different line and I haven't used it in probably six months.

Whenever I had to call with any issues, they have an extremely fast response time, and their team is very professional, pleasant, and knowledgeable. They go well above and beyond what’s expected. I also get follow-up phone calls and I get free extra shipping of stuff that I should really pay for.

I was doing a lot of research and Frontpoint was one of the top alarm systems. I've had them for a year now and it's going pretty well. I had a similar system like it so it was fairly simple for me to install. I'm enjoying it especially the interactive features. It's also a lot better than what I used before. Each time I have called Frontpoint, the reps have been very helpful.

I used Frontpoint because of its convenience, you can arm or disarm it from your app or your computer. Installing the device was easy and the people at Frontpoint were very knowledgeable, helpful and nice. Having the device gives me peace of mind and a sense of security. It’s a little pricey and I wish that it was a little bit cheaper. Despite that, I would still recommend it to a friend.

Setting up my Frontpoint system was easy and headache-free. I had a sensor that was tripping, saying that the door was open when it wasn't. Frontpoint contacted me and called the numbers that I had provided. But it was just a false alarm. They gave me instructions on fixing it. They also sent me some double-sided tape to fix the sensor. In addition, I love the app. But I wish that interactive services weren't so expensive because I would like to upgrade it eventually, but it's just not in my budget. They want $400 for one camera. Other than that, it's great.

I have a family member that had Frontpoint, and I also did some online research and they were doing really high on review websites and some blogs, so I went with them. The installation was very easy. I did everything myself. I've been with them for eight months, and since then, I feel more secure. I love that I can arm and disarm the system on my phone. The alarm has been tripped a couple of times, and the people at Frontpoint called right away to verify if it was an accident or a real one. The only issue I had was with my home panel turning off. It wasn’t charging. I didn’t know if there’s something wrong with the batteries. If I unplug it from the wall it shuts off. I called and told them, and they sent me a new one. Their customer service is excellent and their monthly premium is a good deal.

It was relatively easy setting up Frontpoint though we had issues making sure that some of the sensors were connecting with the main panel. Their customer service was helpful in getting that resolved. We also had an issue about commencing where the panel was responding to the sensors entirely. After rebooting it once or twice, it happened still. They sent us a new panel and it’s been fine since then. I have recommended Frontpoint to other people.

I love my experience with Frontpoint. The reps are professional and courteous. Installing the device was also pretty easy. The instructions were very detailed. We like their interactive features, too. It's convenient.

We've had Frontpoint for about a year now. Installing their device was straightforward and definitely easy to do. We had some issues with some sensors but they got those replaced, especially the motion sensor that was a little difficult to do. Their mobile app is also good, I just don't want to pay an extra premium for it. I like that I can have a notification when someone breaks in and enters my home when I'm away.