Frontpoint Reviews

Frontpoint is better than my previous provider. It's safe and convenient. Their reps are nice so that’s why I like them. I'm also using their app in the cell phone and it's easy. I like it, too. However, I want them to add a service. I wanna set up an automatic arm and disarm service like arm it at 10:00 PM and disarm it at 7:00 AM every day, but they don’t have it. I will use them more nonetheless.

I love Frontpoint. I already have them for almost a year and they are amazing. I’ve experienced ADT and some of the other ones and they think they’re all that and a bag of chips but their customer service doesn’t even come close to the light that Frontpoint shines. During the installation of the security device, they held our hand, virtually, over the phone and helped us to set everything up. When I called first, the gentleman I spoke with said “You don’t need all these when there’s sensors. You can just have a window breaker.” I had no clue that it existed. It’s been great overall. I do the app on my phone. Sometimes, when we run out of the house and we’re like, “Oh, we forgot to set the alarm.” The way the app was set makes it very easy to use quickly and do what you need to do and get off. It’s very user-friendly.

I definitely feel safer since having Frontpoint especially when I'm home alone, which happens a few times a year. I always arm or disarm my system through my phone and have used the actual panel three or four times. Their reps were very friendly, knowledgeable and I was pleasantly surprised. However, the three-year contract was not something that I liked very much. I actually canceled this contract because my fiance and I consolidated houses and I moved all my remaining months to his house who is also a user of Frontpoint. Not forcing people into three-year contracts is something that I would change. But Frontpoint was exactly what I wanted from a security systems company.

A friend referred me to Frontpoint and I've had them for a year now. It was easy to install the device. I use the mobile app quite often and I can check the app in any event. Although they could improve on that since my Father's ADT system alerts what exactly has been triggered instead of just giving a ding that tells that the front or the back door has been opened. Other than that, I like that I can get a notification on my phone which gives me peace of mind, and so I'd recommend them.

When I lived in Memphis, Frontpoint took care of my bedroom where my dog stays. I have a camera in there and I use the mobile app so I can check in on her. I love that feature. If I forget to arm the system, it sends me a text message alert. However, I moved and my system is not working properly and I've been upset about it. My door is too far away from the panel to pick up the sensor all the time. Finally, after calling about seven times, I talked to someone and they sent me a long-range sensor that’s supposed to be able to pick up better. I just got it in the mail and I was going to set it up this morning but I didn’t have time to call them and ask them for directions to do so.

I've had Frontpoint for a year now and it's been good with them overall. I installed the security device myself and it was easy to do. When I first got the security system, it went off and they responded quickly. I've used their interactive features on my phone and it's fine.

I had a home security system from another company but Frontpoint is better because it gives me the mobile ability that I didn't have at the previous home. The installation of the security device is pretty simple. I'm no handyman but I was able to do it. Everything is what I expected it to be. I want to make sure that I'm adding a bit of security for my home and I'm getting that with Frontpoint.

I had ADT before Frontpoint, and I like Frontpoint that's why I'm with it. It's one of easiest systems I've ever seen to install. It does a great job. And one time, I went to bed and happened to hit the motion detector. I got up the next morning and tripped the alarm. It'll wake up anyone half-asleep. It's a fantastic system. I had no problems with Frontpoint and I've recommended them to several friends.

I've been using Frontpoint for about a year now. I had no problems installing the device. I just called them and I did it. I moved my system and I have no issues.

The installation of the Frontpoint device took about two hours, and it was pretty easy and seamless. I called with a couple of tech support issues several times when I forgot to put in the code, and they’re all very friendly and nice people. I use a Windows phone and the Windows phone app crashes a lot. I’m told that for iPhone and Android users, it’s a lot better. But the web interface is fine. It’s been a pleasant experience all around.

Frontpoint was one of the top-two rated home security providers when I did a web research. Everything's good with them. Installing the device was a no-brainer and I also like having the mobility of the app on my phone. The system is easy to use being mostly self-explanatory. It works.

I researched on security system providers to make sure no intruders come in the house when we're gone and came upon Frontpoint. They made installation easy for an amateur to do. Their team walked me through the installation and told me what to do anytime I ran into a snag or if it was my fault, they would replace the equipment. We've had false alarms happening and they've always been very diligent about notifying us in a very professional manner. If it looked like a burglar, they would have called the police right away but if it looked like it's our mistake, they took time to find us before they call the police. Frontpoint gives us peace of mind without the hassle of understanding a complex system.

The installation of the Frontpoint device was difficult. I had my son here to help me who’s six foot tall. And then I went through three faulty units that were new touchscreens. I had the fire department here on a false alarm and it was bad. So they finally put me back to the old one, the white plastic with the blue lights, and I haven’t had any problems since. I also had to do a lot of the work myself, like take the panels off, take out all the wires off and then reattach them. It was a lot of troubleshooting which was a waste of my time. However, they assured me that if it happened again, which would be the fifth time, that they would release me from my contract. But so far so good. They’re on the phone with me within 15 seconds if I leave something open. It's a little bit more expensive than other things I recently found out about. I might switch.

We've had Frontpoint for less than a year. It was a great experience because they were very cooperative when I ordered the security system. I use the app on my phone to arm and disarm my system and it's great too. I now have less worries and feel safer.

We’re having a good experience with Frontpoint. Their team has always been friendly and helpful. The only thing I wish they did was to allow you to buy more equipment at a reasonable price, like if they ran sales on additional equipment because when we asked about buying additional things, it was always too expensive.

Frontpoint has an excellent and user-friendly product. Installing their device was easy and very straightforward and their people have been extremely helpful whenever I have a question. When I burned something in the oven and my kitchen smoke alarm had gone off, they called us. It works well, and in fact, the system alerted them to a fire that was caused by something malfunctioning in our stove. When the firemen came, they said that it could've been quite serious. So, I'm very grateful to them.

There were a few times that the people at Frontpoint called us because we’d forgotten to disarm it. Also one time, my wife went outside and couldn’t hear the phone, so a patrolman showed up. It seems to be okay as far as the way the system works, and the people at Frontpoint contacting us and the police department. In addition, being able to access our system at any time and any place is a good thing.

I've been with Frontpoint for a year and everything's been fine. I did the installation myself and it was easy. However, I would like to see them be able to do multiple zones with one key panel as opposed to multiple key panels.

I've been a user of Frontpoint for a year now and I like the system so far. However, I had an incident when my ex-husband broke in Saturday. The alarm went off for a long time and the police took forever to get there. I would recommend Frontpoint. The only thing is maybe they could have a quicker response time getting someone out faster.

Frontpoint is my first home security system and installing it was very easy. Their staff was all nice and walked us through and then we set it all up.

My husband and I work nights sometimes. There are times when I'm home alone and he is, and it makes us feel better knowing that we have Frontpoint. We have it for about a year and it’s great. Their reps have all been wonderful, friendly, helpful and knowledgeable.

We’ve been with Frontpoint for six years now. The installation didn’t take more than a half hour or so, including reading the thing and making sure I got it where they described where I should put it. It was easy. Plus their team is pretty good. If you got a problem, they walk you through it. And if you got a question or you’re adding something new, they’re always helpful on the phone.

Frontpoint is the proper choice for a home security. I have it for over a year and it’s better than the security provider I had before. Every time I have a question or add a device, their reps know the answer and it’s resolved quickly. I can remotely log in from phones, tablets and laptops. It gives me peace of mind that it works.

Frontpoint's team has been friendly and able to answer questions. However, I'm thinking of discontinuing the security system right now because of the cost. Also, if somebody broke into my house, I don't think it would make any difference. I use it more for if I'm gone from the house.

I have Frontpoint security devices in two houses, one in Florida and another one in New Jersey. It's easy installing the security device and I did it on both houses. I had a couple of sensors that went bad over the years and the team got me new ones. Then the battery of the main control unit in New Jersey went dead and they sent me a new one too. Also, I use the mobile app a lot and I like it. With the security device in my home, I sleep better. It would be awesome though if they would allow other devices to be integrated in the system like the thermostats, smoke detectors and cameras of Nest. I like the Nest cameras way better than the camera sold by Frontpoint, but these Nest cameras are not allowed by Frontpoint. Other than that, it was good and seamless with Frontpoint.

The sales guy and everyone else at Frontpoint were helpful. I use their app every day, and it's the only reason I have the system. The only issue is that sometimes there’s too long a delay in the wireless system. The wireless side of it is not impressive, like we’d be better off running wires because of the delay. I’d rather spend 10 hours one day running wires than finding out that we have a system that doesn’t work one day. The margin of error should not be part of my concerns.

We feel safer since installing the Frontpoint system. Overall, it's convenient, easy, and user-friendly. I like their price point and it was rather easy to install the security device which was self-explanatory and simple. I dealt with the reps when the system was activated and the test run was done and they were friendly.

I called Frontpoint a couple of times. One time was because it wouldn’t go off right. The rep walked me through fixing one of the doors closer together and after I did that, everything was fine. On another time, I wanted to find out if there was any way that I could turn it on ‘cause I forgot. Every time I have to call, everybody’s been nice. I highly recommend them to anybody because it’s easy to use. I’m in my 70s, my husband’s in his 80s, and it was easy for us to set it up ourselves.

The house already has all the sensors installed and I set up the main panel. The Frontpoint reps are super friendly, very courteous and responsive. Even when I sent them email, they'd call me back to see if they can assist me in a better way. I really like their customer service. I use the alarm.com app on my phone and on the computer I use their website which is also based on the alarm.com site and it’s awesome. We close and open the door, arm and disarm the system and check out all the sensors from our phone or the computer. When we are away, it’s also very helpful to have the peace of mind.

I was shopping around between companies and Frontpoint had good customer reviews online and also beat ADT on the price. They seem to have great customer service as well. Installing their device was easy and even when I had a question or was confused about something, the staff was helpful on the phone and very good at explaining things over and over. Their phone app is also very good in allowing me to access the system on the go. So far, I'm very happy with Frontpoint.

Frontpoint has been really quick to answer whenever I have had any problems. Our experience was good so far. Installing their device was basically peel and stick so it was no big deal and their reps walked me through the password setup. They were courteous and patient. I have a little bit of interactive feature on the keypad but I’m more concerned that it works when the door or window is open. So far, Frontpoint is serving its purpose. My house got broken into before and this is the reason why I have the security system. Having an alarm system will help deter people from trying it.

It was easy to install my Frontpoint device. It's also convenient to have their app. But Frontpoint is a little behind the mark with some of their competitors, like with AT&T, in terms of what they offer. They don't offer a camera within a package, so you actually have to buy the camera and it's expensive, so I'm not as satisfied with them for that reason. I wish that they would offer a better package and make it more affordable.

When I was in California I had no way to know if I was safe. I don’t know the neighbors but I have one who knows everything that’s going on in and around the perimeter of my house. When I come home, she goes, “Did you get the package on your porch?” Sometimes, I would wake up in the morning and she has been digging up my yard for a flower garden. She wanted to cut down trees and I told her not to. I finally had to write her a letter to say there are consequences to trespassing. She’s backed off and I don’t worry about her anymore. Now I’m caught in a contract with Frontpoint.

I have Frontpoint for a year now after having ADT. Between the two, I like Frontpoint a lot better but I think to be fair to ADT, that system was a whole lot older and different. Installation of our new security device was incredibly easy because everything is wireless and I just stuck it on the wall. The Frontpoint team was pleasant to talk to and very professional. I had no problems with them. I have used different interactive features and I find them awesome. I felt the convenience brought by the product since I had the device.

My family uses Frontpoint and I've had it for a year now. We have it in bedrooms and downstairs as those areas are high priority security areas in our home. It took us a very short amount of time to set up the Frontpoint system, very easy. Their team was very helpful. I use the mobile app everyday which fostered our Fronpoint use. We definitely feel safer having it. If we hear a noise, we don't worry about it.

We went with Frontpoint because of the equipment that we were promised. The installation was easy but we've had a couple of issues with the actual thing that hangs on the wall, the keypad where you disarm it. We had to do a couple of updates and a lot of times the app does not sync with it. So even though we're in the house and I tell it to arm, it will timeout and that's frustrating. When I called them to update the system they were very friendly but it really bothered me that I was not alerted by email or something that an update needed to be done. But it just happened to be that I called because of an issue we're having and they were like, "Oh, yeah. There's an update."

I am a 76-year-old woman and just got Frontpoint. Shall I say if I can install it myself, who can't? I talked to a couple of people there and they were pleasant and knowledgeable. I emailed them a couple of times and the response was quick. Is it perfect? No, but darn close. Yes, it is a little overpriced, but worth it when they were honest with me, did not try to oversell and are pleasant. Looking forward to feeling protected for many years.

It's been about a year that we've had Frontpoint security system in the garage and in the house. Everything came one time. It was simple and very easy to install the security device. My daughter suffered a brain injury, so we're a little safer having that. We’ve liked the features so far. I've tried using the interactive features on my mobile phone and I like the ability to access and control our security system.

I did an internet search for home security companies and several names came up. I looked up some reviews then went to the websites of Frontpoint, ADT, and some others and compared, and then I chose Frontpoint. Everything has been great. Installing it was much simpler than I could have ever expected. We've had one false alarm just before we got home because we had a relative come by the house and he'd forgotten the code. He remembered it but by then the signal got off. So Frontpoint called me and I told them it was okay. But then the police came by anyway so I thought that was okay.

Installation of our Frontpoint system was very simple but the equipment itself like the IQ panel, sensors had a few glitches. The equipment had to be replaced and updated a few times but they were highly interactive with their customer service people. They've been very, very good. Moreover, I have their app and I do most of my interaction with the system on my phone. The phone app works very well. Frontpoint has been a user-friendly and simple system.

My daughter roamed in the house once and the alarm went off. It was several minutes that she couldn’t turn it off and no one ever called me. Then one time, I heard my garage opened. I went to the alarm and pushed the button to show the police to get there and nothing happened. I called 911 instead. But the alarm works when I go out, come back in, and all that, but I don’t think it notifies them because no one called. We feel safer if Frontpoint works.

I had a break-in that prompted me to get a security system. I used to be with ADT but like the fact that Frontpoint works on cell phones rather than landlines. Putting up the device was really easy as the guide was detailed. I'm very happy with Frontpoint and feel a lot better now that I have it.

Frontpoint is easy to use and I like that I can access our system anytime. Installing it was easy - I followed the instructions they sent with the system and then called them up and within a few minutes, everything was up and running. They have good customer service. They’re always easy to get a hold of and there's not much wait time and I’ve never had any issue getting things fixed up myself. I added an extra service to my system and they walked me through the steps and take me up where it’s fixed.

I've had Frontpoint for about a year and it's very easy to use. Installing the device was super easy. In addition, the salesman was super helpful, he even gave me a refund when I misinterpreted the services wrong. We also use the phone and computer features all the time and those were great and very helpful.

Frontpoint's good reviews and yearly contracts versus other providers made me choose them. As soon as I called them, I didn't have to go through any answering prompts. I talked to a live person right away and the pricing structure was competitive. It was very quick and easy setting up the system. It took me a little more than five minutes to do so. I called and someone walked me right through it. My wife and I have been pretty happy with the whole system. We always use the feature where we arm and disarm the system using our smartphone or computer and it's very easy.

With Frontpoint, I feel safer because our house is all windows, so it's like it's open all over. Their staff was courteous, knowledgeable, good at trying to resolve issues if there were any, and they didn’t leave us hanging for hours. When we had a problem with one door that wouldn't work, they were really good with going back and forth and telling us what to try. However, I'm having a few issues with their system, but I haven't had time had time to sit down and call them to go through it because we're selling another house.

It's been over a year that I've been with Frontpoint. Setting it up was easy and fast. They sent everything and I've set everything on the windows and doors and then I called them and did a test, and it was good. I almost always arm the alarm from my phone than from the system itself. I feel safer and less worried having Frontpoint. Everything has been great.

I had Frontpoint since last year and it’s a good experience. I had Vivint for six years and their price is the difference from Frontpoint. The bad thing about Frontpoint's devices is when I got the first one, the panel didn’t work well so it was replaced. Another thing was the motion sensor's sticky part doesn't work. I put the sensor first and it fell down and broke. Frontpoint needs to make it better. Vivint was better about that sensor. I can screw them on and they don’t fall. I got the app on my iPhone, but the thing is I have to have a password. Also, I don’t have a key so that I can arm the system from my car.

The Frontpoint device is easy to use and set up. I feel safer and more secure since installing it. Their team is also very easy to work with. The mobile app is great, and it's very convenient and super easy to access my system from anywhere at any time.

My Frontpoint experience has been very good. When I call them, they are very quick to get me to a live person and 100% of the time, they were able to meet my needs.

Frontpoint provides a good service, but their contracts are bogus. I moved from one location to another and we’re not allowed to put the actual alarm system up in my new location. It's locked into a contract and I can’t use it. The whole system is in a box in a corner. I talked to Frontpoint and they said I have to be a military only to discontinue a contract. Other than that, I have to give it to a family member or to someone. It was craziness.

I'm very satisfied with Frontpoint. I like the idea of having a working wireless device that I didn't have to have someone come out and install it. I was able to do it myself. I called them and they were able to set it all up over the phone and it’s been working ever since. But I did have a sensor that failed at one point and after some troubleshooting, they decided to send me out a new one which came within a couple of days. I also had some false alarms where I have forgotten to turn off the alarm before I opened the door and they called very promptly and were able to disregard or make sure that everything is okay. It’s been great.

Frontpoint's service and prices are great. Installation of their device is very simple to do, well-explained, and user-friendly. Their people respond quickly if anything goes wrong or is concerning. We also love using the phone app and I have fewer worries with the device installed. We discontinued their motion detector service because the device indicated it cannot pick up animals under 10 pounds, but it did and was constantly going off. However, they fixed that and purchased it back from us so that we could use it elsewhere where it would be more helpful.

Installing the Frontpoint security device was fairly simple and straight forward. I use the app and I love it. It's nice to know that I'd be alerted if anything were to happen while I'm out during the day. Also, I interacted with their team a couple of times and they have been very helpful when I needed to go over some stuff with them.

I have Frontpoint for a year now and it was very easy to install their device. The instructions were detailed and they have good support. Their reps were very helpful and fantastic. When we couldn’t get one of the sensors to work, they shipped one right out to me and I got it the next day. I have the mobile app on my phone and I love it. I feel safer and sleep better at night knowing that I have the protection.

I was referred to Frontpoint by a friend. The system was very easy and simple to install. I really appreciated the service that Frontpoint has done with some of the sensor issues I’ve had and when they fixed that one motion sensor that would go off randomly. I also had a Z-wave door lock installed that they helped me think up. Every time I've called, everything has been handled very quickly. Excellent customer service. I love using the app. We've had people come to work on our house when we're away and I can unlock the door for them right on my phone.

Frontpoint is better than AT&T. It has given me a whole lot less expenses and if something goes wrong with any of the equipment, I can just replace it myself. It beats the hell out of calling AT&T and having the technician come down. Frontpoint also covers more. Even in the basic package, there are more window and door sensors. The representatives have always been extra friendly. In the experience when I was installing the system, there were a couple of sensors that were not talking to the main panel and the rep and I just put a couple of numbers together and then boom! Installation was real easy.

Installing Frontpoint was perplexing in the beginning and it took a while before I could get the right one. The whole experience has been fine, however it’s too expensive. ADT is only charging $25 for the same services so I would request that Frontpoint reconsiders that.

I went with Frontpoint because at every level on every scale, it exceeded by a lot the provider I had before. Their people showed up when they were supposed to. They were completely professional. They got the system installed and answered any questions I had. I’ve gotten some alerts on my phone, and having that is really important. Their salesperson was really good and was not a high-pressure salesman. They weren’t trying to pin me to the wall and shove a pen in my mouth and say sign. I had some unique settings I wanted to set up and they were able to accommodate me. They’re a little bit more expensive than some other companies around right now. But I have security to hopefully save my life and if I’m ever in danger, I have adequate security to make sure I’m not. So I’m paying a little bit more to be with them than some others, but the value is there.

My son who is in Kansas City has Frontpoint. My wife and I got ours over a year ago. We have a large home and we live in the country. We sleep on the main floor and we have six doors. When we’re gone or when we’re asleep, we have security. The installation was too simple. It's all wireless. We just stick them up and away they go. Also, programming it was very simple and we were able to talk to a nice rep. I also like that I'm able to control the system from my phone. I'm thinking about putting up a couple of cameras and controlling one outlet with lights and sound because we're gone a lot and it's nice to have the home looks lived in. Overall, I've been very pleased and have already recommended them to a friend.

It's been really good to have Frontpoint and we enjoy it. It’s a good product and they have good customer service.

I'm happy with Frontpoint. Setting it up was easy and I'm sure I must've gotten it right, but I wonder what's going on on the other end. I was also thinking of getting a video security and upgrading the system, but I wanted to get some of the other stuff straightened first because it says something that I can turn the system on and set it when I am sleeping. If anybody opens the door, the alarms go off. I just know how to turn the system on when I leave the building. I do recommend Frontpoint to everybody.

Have had Frontpoint for about two years. Last year while we were away, the smoke detector went off. The fire department had to break into our home to check for fire. The smoke detector was at fault. Later that year, the alarm started going off for no reason. This time it was the battery in the main unit (which has always been plugged in). That make both of the problems related to inferior equipment. Now the system is saying that the front door is open. Everything is the same with that sensor as it has been since it was installed. According to Darius ** the problem is with the installation (which has not changed in two years) or there is now something in the house that is messing with the sensor. Since they have no service people, they just sit in their office and tell me it is something that I have done.

We're very happy with Frontpoint and their security system, it is wireless, but their signs were not sturdy so I had to pay $10 and order more. We're here in Florida and they tear up continuously with the wind and rain that we have here. Their prices are a little steep since we can get other security systems for 20 bucks a month. But, we've had good service from them. It has been wonderful every time I need to call customer service.

I had ADT Security before and I had problems with it. With Frontpoint, there were some plus points that met my needs. I liked the cellular factor, the ease of installation in the house, and that the system works out better. I had some calls when I was installing it and when I wasn’t quite used to its operation. Any time I’ve had calls to customer service, they’ve been very helpful, friendly and knew what they were doing. So I was pleased. I’ve not had any security issues at all.

I love Frontpoint. They have a nice system including wireless sensors unlike ADT which needs wires where I ahve to put a hole in the wall and is complicated. With Frontpoint I got what I needed and it's also very easy to use their app on my phone in arming the system.

Installing Frontpoint was a great experience. I got the package and some straightforward information on the process itself, then I had to call a number to activate and someone stayed on the phone with me the whole time when I went through the house and did everything. One time I had an issue with the door. One of the magnets went on the door for my basement. Their team was great. They hustled and got me the replacement part and were able to diagnose it pretty quickly. It was a defective piece and it’s only one outreach since I’ve signed up. Home securities are pretty daunting for a customer who’s never had one before and trying to figure out exactly what I need, where and how, the team of Frontpoint was very helpful. Frontpoint is very easy and intuitive.

Installation of the Frontpoint device was easy and their team was professional and courteous. Also, it's great that I can control the system using my cellphone. It's very convenient. Although, there's a feature that is lacking. When I'm out of town, I want the alarm to activate and deactivate on its own as per schedule. Currently, I have to do it manually. Furthermore, sometimes the sensors are not that accurate. There's been instances where 1 hour later it was still saying that it was activated when it wasn't. This made me worry and thought somebody was in the house. Nevertheless, I already have it for a year and I'm happy.

I switched to Frontpoint because I was not happy with my previous home security provider. It didn't have a glass breakage which was one of the things that I really wanted. Now, I feel more confident with Frontpoint since the installation. It's been good so far.

I went online and looked up a study that an independent person had done comparing all the different security company that you could purchase from and all the pros and cons and that's how I learned about Frontpoint. Installation was super easy. And when I had a little issue where my husband installed one thing at the wrong door and we didn't know that, and they were able to identify that very quickly. Interaction with them was great. Moreover, we feel definitely safer since having the system. I use their interactive features through phone or the computer all the time and it's also great and very easy. You know immediately what's going on at home. Frontpoint has been perfect.

We just crossed the year mark in being with Frontpoint and we've been very satisfied with them, especially with their customer service. When you call, you've always got somebody on the line who can help you and walk you through any issues. It was simple to install the device. We use the interactive features all the time with our phone. I love having that kind of access to our system, because if we left the house and not armed it, we can just do this on the way wherever we're going.

Our previous provider was extremely expensive and they didn’t provide the same level of services that Frontpoint did, so we made the change. The installation was self-explanatory with the information that was provided. I had a few questions and I had a good response from them. I installed the fire detection system in close proximity to the kitchen oven so if I open the oven and there was a little bit of smoke, the alarm system would go off. It's a lot more sensitive than we’d had anticipated. We relocated the sensor and haven’t had any false alarms since. Also, one morning, I went out to get the newspaper and forgot to neutralize the alarm and it went off and the police showed up in the driveway. The response was very quick so I have praise for both Frontpoint and my local police department. So far, we’re very happy with their services. I shared my experience with a friend and showed him how easy it was to set the system up.

Frontpoint had good customer reviews. I can install it myself and I could take it with me when I leave. I have it for a little bit less than a year now and so far it's been awesome. It's very easy to install and use plus they give quick customer service. Also, my iPhone alerts me of any problems so it's really good. I like it so much I recommended it to my friend who moved and she also loves it. She was able to install it herself too.

My whole experience with Frontpoint was fine. We hired an electrician to come and install the device. We have had some difficulty with false alarms with the internet. We've had that five times, so that's been a bit of a concern to us but Frontpoint offered a resolution as to why it keeps activating falsely.

I have never even been able to use my Frontpoint security device. The equipment is inadequate and the sensors are not staying. I had the door sensor fall off my front glass door. I can’t find the little magnet that came with it so I can’t even turn on the system. I had contacted them before and they gave me another number. Then what ended up happening was that the sensor fell off the wall and I had moved it and it went off. We couldn’t figure out how to shut the thing off. So they called and gave a phone number. I work odd hours and I never wrote the phone number down.

Frontpoint was at the top, if not within the first five for a lot of the different online reviews. I had no problem at all with it, except that I had to order two additional times from them because I didn't plan it out well enough myself. I have it set up where they draw my payment from my Visa card. The Visa card number got stolen on two different occasions and I had to have new cards issued and both times forgot that they automatically draw. They ended up calling and wondering if I was having trouble paying. But it was just that I had to have a new Visa card. Even throughout all of that, they were very cordial, polite, and professional. They seemingly know what they're talking about and took care of me immediately. I can't sing enough high praise for them all the way around.

Recently found out that Frontpoint Security has the incorrect address linked to my alarm system. I've had my alarm system for 1 yr and 7 months now. I signed the contract virtually through an email while on the phone with a customer service representative. Somehow the address was incorrect and no one knew until my alarm went off one night and the Police Officer was dispatched to the wrong location!!! The customer representative had no explanation for how the police officer was dispatched to the incorrect address or how Frontpoint had the wrong address.

Frontpoint have more features per price than ADT, my previous provider. The set up over the phone ordering the stuff was easy. I was pretty upfront about everything in the cost because that was my main thing. They brought down a different thing more than what I was getting at ADT. Also, I can access the system anytime which is awesome. Putting the device up is so easy and simple, too. Their staff were very helpful because it was operating a different system for some reason. There were little quirks in between but they stayed on the phone throughout the entire time of set up.

My home insurance company wanted me to have a security system in place. I have Frontpoint for about a year now and they're very professional. They shipped the package and I installed it myself. It was very easy and when I called, they activated it. It was very simple and fast. Two months later, I added a smoke detector and it seems to be flawless. I also use the interactive features and it's good.

I got Frontpoint installed last summer and once, I accidentally tripped the system. My wife and I had it located in a different area and we came in through the garage and we forgot we had it set. By the time we could disarm it, we'd already gotten a call from Frontpoint on the cellphone. We gave our password and it was all good. Very quick response. We were still standing there and just gotten the alarm off when the phone rang. So, all in all, the customer service is excellent and the system was what we needed. It's working out very well for us.

My home is a two-storey house, and the living room, bedrooms, dining room, kitchen and all of the downstairs areas needed to be protected more so than the upstairs. Installing the device was easy. I only had one issue, but it wasn’t Frontpoint’s fault. The gap between the sensors was too far from the door and the door frame, so they sent me up some spaces to fill that gap. And then everything seems to work well. I've got the mobile app on my computer and I’ve also got it on my phone, and it’s nice to be able to set the system when you’re away. I went away recently and actually used the app because I forgot to set it before I left. That worked out timely.

When I first put the Frontpoint system in, the guy checked all of them to make sure everything was right. I’ve had a couple of false alarms and they handled it good. No problems with their team at Frontpoint. Overall, my experience with them was totally painless and simple.

I've used Frontpoint since I bought the house last year. I had ADT back in New York. The only difference between the two is that ADT is wired versus Frontpoint which has newer technology and has the touchscreen. I also am able to monitor the security system through my Frontpoint phone app. Installation was quick and simple. Once I got to the monitor, I was able to call their customer support who guided me through all the installation steps. The customer support was knowledgeable and very courteous. The phone app tells me when somebody opens the door or if I need to close it if it's left open. At night I sometimes forget to arm the alarm and because I have the monitor on my first floor, I do it through my phone from the second floor. It's very convenient and a lot easier. I can do it myself.

We've used Frontpoint for one and a half years. Both the front and back doors are my priority when it comes to security. I like it as it makes sense and is pretty easy and straightforward. Also, being able to access the system anyntime and place is very convenient. Their team is courteous and easy to deal with. Since having it, I feel safer especially after installing the cameras, so I know who is coming and going out.

We had to install the Frontpoint system on our own but it was really easy and the instructions were clear. The person we spoke to on the phone walked us through everything step-by-step. We've had a few false alarms but the Frontpoint staff members were responsive, friendly and patient with us when we had to provide our password. They only want to make sure that it's really us who are on the phone. There have been times I have forgotten to set the alarm but I can go to the app on my phone and set it from work or wherever I am which is very helpful and convenient. I feel a lot more secure in my own home knowing that Frontpoint is our home security system.

I have Frontpoint for 2 years and so far, they're pretty good. I got them for business so I gave them a try for regular house, too. Installing the security system was easy - I did everything myself. I have the interactive features setup and it's pretty efficient. I have the notifications, too.

I have a couple of our friends in our area who use Frontpoint and they'd liked it. They told me about how easy it was to put Frontpoint where they want them and truly it was very simple. Then when I got one of my doors replaced, I called the Frontpoint team to let them know and they’ve sent me a couple of extra sensors. I’ve done the arming in the app with my cell phone and it’s definitely something. Obviously in this day and age where everything is going off our phone, I have that at my fingertips as well. It’s nice, especially when we go away and we’re off, it is easy to check in using that app.

I don’t use the home security alarm too much and I'm thinking if I should look at other options. Customer service is good but I don’t like the fact that Frontpoint is still tethered and then I have a wireless device. It’s also easy to fall off and not very robust.

We've had Frontpoint security system for a year and a half now, and they've been helpful and pleasant when we called them one time because we were worried about something. We use our phone all the time to manage the system and when we’re going to bed at night, it feels a lot better to know that it’s there. If somebody wants to get in and steal, the system would alarm the police so it gives us a peace of mind.

My experience with Frontpoint has been excellent. I had ADT before and Frontpoint's customer service is much better. They are amazing, very helpful and you can understand them very clearly. The biggest difference would be that you get the feel of it as a small company and get customer service, as opposed to a big corporation where you’re lost in the mix. Their app works very well, and the ability to access cameras and do things from your mobile device is huge. It’s one of the biggest reasons why I use it. It’s very convenient, nice, and a good feature.

I liked that I can access and control my system at anytime and anywhere. In fact, it was one of the main reasons I went with Frontpoint. However, I didn’t use it as much because the sensors started acting up. I stopped arming it because it gave some false alarms, and it was saying a door was not closed when the door was closed.

It was easy installing the Frontpoint security device. Their team is friendly and knowledgeable. Also, I like that I am able to access and control my system at anytime anywhere. It's been a good experience and I enjoyed the system.

Installing the Frontpoint security device was very easy and I really like the system and the ad hoc ordering – giving what we need. It has been very nice setting up. We had a few more pieces in after the fact and their team helped get that setup. We had a few alarms go off and each time they called, it’s been friendly and helpful. Moreover, we extensively use their interactive features. It’s very good and I like being able to see what’s opening and closing. There is an issue with getting notifications when filtering set-up selection and getting notifications but it’s a smallish problem. We got the system right after we got break-in so that definitely made living in the house for my wife a lot more comfortable. We’ve been very happy with them. The whole experience has been simple and out of mind.

I used to be with ADT but when I tried to get some new stuff, they were going to charge me an exuberant amount of money. So I went with Frontpoint to try it out and it works pretty good. I got more modern equipment now and Frontpoint texts me whenever I set the alarm, so there’s always a communication with them. Installing the system was pretty easy. There haven't any intruders yet, so everything has been good. The only time that we had an alarm was when I had construction going on and somebody set it off. It was an accidental alarm but Frontpoint called me up right away, which was good.

I installed the Frontpoint system myself which was easy and the Frontpoint team were courteous and really good. However, I've had these issue with the system so I haven't even used it within the last three weeks. My system was showing that I needed a new battery so I got a new one, but it's still doing the same thing it was doing before the new battery was installed. So right now, the system is not on in my house, but I'm paying for it. I'm not happy about it but I was unable to call them the next day. I was supposed to call them again the next morning but I never got around to do it because of trauma caused by a severe accident I was in.

It’s been roughly a year since we've been a Frontpoint user. I used to have ADT and as far as the services go, hands down, ADT was a thousand times better. But as far as equipment goes, if it wasn’t for the constant failure, Frontpoint equipment is a thousand times better. As a matter of fact, my wife was just leaving the house and she wasn’t able to arm the panel. She told me that the panel has gone completely black. And I’m trying to arm it from my phone remotely and it seemed like it has disconnected to the panel. Their equipment is beautiful but it doesn’t work. The panel that came in the mail the very first time wasn’t working from the get go. Then I got a second panel, then the third which both failed. This will be my fourth panel that failed today. Sometimes I don’t even know if it’s armed or not.

After I'm done with Frontpoint in a year, I won't go back because they don't have 24-hour support. They have a phone center, but when I needed to call because I had an alarm go off at 10 o'clock at night and 6:00 in the morning, I was asked to leave a message. That doesn't make me feel too secure. If the alarm went off, I wanted to know how it went off. I had to wait for them to come in, then I got transferred to technical support. It’s like there’s no specialist - everybody seems to do their own thing and there’s not one person who actually knows how to do at least half of what they should be doing. It was a waste of my money and time.

It was not a problem setting up Frontpoint and I've had it for about a year now. Managing and controlling the system has been great. It works and it's also been all satisfactory with their staff.

Frontpoint is awesome. Installation was easy, their customer service team is professional and since having the system, I feel safe.

I installed our Frontpoint system myself and it was pretty easy. Moreover, their team has been quick to respond and very polite when we've had something happened. Their interactive features are pretty cool too.

I was really appreciative of how courteous their team had been. I called different times. Every person that I got was extremely nice and helpful. Having access to the Frontpoint system from anywhere at any time is also convenient and really nice, just in case I forget or someone goes into my house. Having it takes a little bit off my chest especially when I work days at a time and I’m gone.

Frontpoint was easier to install unlike the ADT we had, which had to send somebody out. Their instructions were laid out very well too. I called them last year and they solved my problem. Our sense of security has been better. The lines can be cut from the outside with an ADT system, but that can’t be done with Frontpoint.

We've been using Frontpoint for about a year. The house was brand new and we wanted a security system when we moved in. I described in detail the layout of the house and where we may need the sensors. The Frontpoint people were very helpful on that and I had good communication with the person during installation.

It's been a year and two months since I started with Frontpoint. I called when I first activated it and when I had a few questions about installing some sensors in areas where they didn't exactly fit, but it had more to do with the moldings around doors than the equipment. I used to have some roommates so I didn't make full use of the system's interactive features as I would have. But I've been reconfiguring some things and using it more actively now that my roommates are gone. I have a significant other who just moved in and they're still familiar with using a different vendor and we'll be actively using it before too long here. I haven't had any malfunctions and I also plan to get some electronic door entry stuff, like the door knobs that use the interface so that I can open the door from the outside.

I really like Frontpoint. We were able to install the system on our own and they walked us through over the phone. Last week I called the Frontpoint team because there was a different message on my box and they were super helpful. I've used their app on my phone before and I like it except that there's a part of me that wonders if what the phone says really was done at my house. Sometimes I go back and make sure that what's said on the phone is really like that. It's worked every time I've used the app, though I still tend to push the buttons on the device itself. But if I forget to set the alarm, I could set it up on the app. I like that I can look and see what time things were turned on and off, too. It helps, like when my kids come home, I know they're home because my phone says the alarm was deactivated.

I got Frontpoint almost a year ago because my neighbor told me that one day when I was out of the house somebody was looking in my window. The system came in the mail and I put it in. One of the motion sensors has never really worked good and the glass sensor has never worked. I reached out to Frontpoint and they sent me new batteries. That didn’t work and I just got tired of fooling with it.

The installation of our Frontpoint system was pretty easy. I had one glitch but that was human error since I didn't know how far apart the sensors had to be. When I called them however, they took less than two minutes to explain it to me and I was good to go. I had some wacky ideas on where I couldn't install some of the security features and they were very honest and open with me about which one will work or not. They didn't try to upsell anything and I appreciated that. Their team has been great overall. The system's interactive feature is very helpful. I arm and disarm it with my smart watch and my fiance does it with her phone. We use the system constantly so it definitely helps, especially since some people in the neighborhood have had break-ins and we have not. I've had an excellent experience with Frontpoint and I have recommended them to people.

Frontpoint is cost effective and there's no lock-in. I prioritize the security of the living room and the basement of my house the most and so far, I have been really happy with their service. When I set it up the first time, I had a problem but they helped me walk through all the sensors and see if they're installed properly. Then we had an issue with a motion sensor in the hallway that gave us false alarms two times. We have another device, and its vibration causes the motion sensor to trip. We've informed Frontpoint about it a couple of times but I haven't had the chance to follow up, so we've stopped using that sensor. But the mobile app is really helpful - it's what we use primarily to arm the system when we leave the house. My wife definitely feels safer with the Frontpoint system.

Installing the Frontpoint security device was easy. Also, I've already had eight calls to their team and in most of it, they've been incredible. Though, I had one really bad experience. An employee was very short and rude. But other than that, they've always been extremely courteous and attentive. It's been good overall. Moreover, we use their interactive features all the time. It's the only way we do it. Since installing the system, we feel less worried about somebody breaking in. But we're constantly worried about walking in without disarming the system and Kirkland police charges us $50 every time they show up for a false alarm. They don't take prisoners.

I had ADT before but I like Frontpoint better because I can take care of the system on my own. It was easy installing their device. I just plugged it in and called them when it was set up. Their reps have been really helpful. I wasn't doing something right when I was setting up the system and it was a faulty sensor so they sent me another one. I usually set the system when my husband's not in town.

I like Frontpoint's customer service - it is the best. At one time, the battery was not working and they changed it for free. And at another time, the equipment was broken - there were kids going out of the house who broke it, and Frontpoint exchanged it for free as well. I’m also using my smartphone to alarm and disalarm my system and enable the key. The only thing is I don’t like how the motion sensor works. It only works at a certain height and I'd like it if they come up with a better service on the motion sensor.

I find the installation of our Frontpoint device very easy. I've had them for a year and a half now and talking with their team members has been very pleasant.

I used a different provider at another house and although the cost is the same, Frontpoint is much easier and is less costly to install. The only thing was their literature. When I was installing the system and when I needed to troubleshoot something, there was no literature online and they didn't send me anything. It’s almost too mysterious and I found that annoying. Aside from that one thing, I'm happy. I feel safe with Frontpoint.

The Frontpoint device was super easy to install, and I got the extra strips to make them stick to the door in case I made a mistake or I needed to move them. I had set off the alarm when I didn’t mean to but they answered the call right away so it’s been working out great with the Frontpoint team. There hasn’t been any problems with anything yet and I’m able to manage the system. And this is my first security system, so, it's important because I'm still getting used to dealing with it.

I have Frontpoint for my business for three years now and installing the system was very easy. When some of their equipment stopped working, they helped me fix it. I also use their mobile app all the time and I love it. It's not a pain to deal with the system and it has improved our sense of security.

A friend of mine referred me to Frontpoint. The people did a very excellent job. I have the app and it's so convenient and very fast. I'm satisfied right now.

I had a bit of an issue with a couple of the little window things during the installation but it was fine - the Frontpoint system was fairly simple to install. The first contact salesperson was very pleasant and explained well what they had to offer. So far we’re satisfied with the service. I may look at more features in the future, but at this point we’re happy enough with the overall experience from Frontpoint. We all really have a high sense of security now. We got the system because we had a break in so having Frontpoint helped us get over the trauma - it restored the sense of security that we used to have. We have recommended Frontpoint to another family member.

I, unfortunately, had somebody break into my home. I searched for security systems online and Frontpoint which was what I thought was a bit more manageable price-wise, was the best and offered a little bit more was what I chose. Installing it was fast and easy. What I've seen in other places with other people that I know takes a little more time and it has a lot more other stuff but with Frontpoint, it's straightforward. My interactions with their team were all good, too. They went through every step that I have to take. They also said that they would be available if I needed them. I didn't need them but after I installed the system they called to check up on me. Everything is good. Having Frontpoint, I feel a lot more secure in my own home after I had that breach of someone invading it. I feel a lot more comfortable now.

I’m very satisfied with Frontpoint. Installing the device was just peel and stick. I’m eventually going to add the security cameras, but right now, I like that I can set my system from my cell phone. The guy that helped me get it all started was good.

The people at Frontpoint have always been really courteous, professional, helpful and very responsive. With Frontpoint, I feel a lot better about everything when I’m travelling for business and out of town. We use the mobile app every day. It’s one of the key features for us.

We've had Frontpoint for close to a year now. Overall, the system is good and the sense of security it has given us is wonderful. It was fairly easy to install our security device. I use the app quite a bit on my phone. I like being able to access and control our security system at anytime, anywhere because there are so many times I forget to set it and then remember only after I've left and been gone for 10 minutes, so it's very convenient.

My husband called Frontpoint and they explained things to him, and he decided to get the security device. It was very easy to install and they were all very helpful when we called. One time I couldn't turn the alarm off, and they told me that it's probably because of my nails that I got the button stuck and the alarm was beeping. They're very good. I also arm and disarm the system from my computer and it works really fine. It's good because even if I'm outside, I can turn it on and off. I love Frontpoint and its features.

We got our Frontpoint security system set up, and it's working great. I'd recommend Frontpoint.

I knew Frontpoint from a friend and it’s been a little more than a year that I've had them. Installing the system was simple. My interactions with their staff have been positive and it's been an overall good experience.

Frontpoint has been excellent. My daughter and her husband had the system so I also got a device for myself a year ago. Installing it was easy and since then, Frontpoint has given me a greater level of comfort when I’m away.

Installing the device was very seamless. The Frontpoint team gave very clear instructions when walking me through the configuration and activating the sensors with the panel, and was really friendly. Frontpoint has cameras but I bought some of my own. I feel a little bit better with a camera installation because we live out at the end of a road and hardly anybody comes down.

My husband Googled “the top rated security systems” and found a list where Frontpoint was the first. I ended up doing the installation of the system. I had to get some more sticky things sent, and then I wasn’t sure where to put the monitor itself. It was interesting, a little frustrating but okay. Their reps were very pleasant and very informative. I use their app, and I have been on the website. It’s nice and I like having control of the system, especially when my kids open the door and I forget that I armed it. I can quickly grab my phone and take care of it without running through the house.

I have Frontpoint since May of last year, and it has exceeded my expectations. Installation was easy. Customer service was very helpful, friendly, and walked me through everything on the first try. The extra feature is terrific and was one of the reasons I went with Frontpoint. The security system performs as needed.

I've had Frontpoint for little over a year and the old service I had doesn't even compare price-wise and customer service-wise to it. The other one was terrible. It was very easy installing my Frontpoint device and my garage doors and driveway were top priority. The interactive features have all been really good and dealing with their team has been great.

The Frontpoint sales reps were extremely friendly and helpful. Zero issues with them. We use the application to arm and disarm the system, which is very user friendly. It's comforting knowing we have the system for when we’re out of town. I'm happy with the service and would recommend Frontpoint.

I'm technically challenged, so installing the device was a little rough for me but Frontpoint walked me right through it. It took me a while but once I understood what the guy was telling me, I got it right away. Its interactive features have been wonderful. When I've been out of town and I know somebody's supposed to be coming by, I check to make sure that they're not just telling me they're coming by. So it's been nice to have that feature. I've had a few false alarms on it and I like how they've called immediately to make sure that everything was okay. We've always lived 40 miles out of town away from everybody on a big ranch. So it was kind of nerve-racking moving into a city, but it's just been great. It's relieving to know that I'm safe and secure whether I'm away from home or at home. I really enjoy it. I'm so glad we went with them and I have recommended them.

Our experience with Frontpoint has been good so far. We've had them for a year now. Installation was simple and their reps were responsive and patient especially during the installation process. So, I’m happy with their service. I use the app all the time. It’s good and very simple.

The security system I have from Frontpoint was for my mom's business and installing the security device was easy. The mobile app of the device is good and works well too. It was a fair experience, overall.

Installing the Frontpoint security system was easy except one of the sensors fell off the wall but they sent me more double-sided tape so that fixed it and it's now fine. I use the mobile app all the time and I like the notification of the sensors when they're activated.

We've had ADT over the years, but we like Frontpoint and have had them for just under a year. It was very easy to install the device and their reps are extremely patient and knowledgeable. They're right there if I have any questions. They were off the chart. They were friendly and great to work with. The system's interactive feature works fine and it's much better than the old way of not having that option. The device helps us feel safer, but it's kind of iffy because it's based on the geography and I don't care what they have in New Mexico. Other than that, Frontpoint has been educational and they believe or back up what they say they offer. They are easy to deal with.

Our previous system was really old and it kept going up in price so I changed. Frontpoint has been good overall. It was easy to set up, and every time I called customer service, it's been nice. I like that we can turn the system on and off using the phone app. I would recommend Frontpoint.

It was a little difficult to install Frontpoint. I had to order a new sensor that drills into the door, and that set me back a little bit. Also, I had to order more sticky tape because some of the sensors wouldn't hit the magnet on one of the doors. There was too big of a gap, so I had to get one inch of sticky tapes on them. But besides that, it's been good so far, and I feel more safe.

I did the installation all by myself and it was very easy. I have Frontpoint for a year now. I need to contact them because of a glitch in the control panel, but otherwise, I’ve been very happy. The remote access is a nice convenience if you forget to set the alarm when you leave the house. I feel safer.

I had a problem with the system. I didn't know how to fix it and Frontpoint told me what the issue was. The service was fast and accurate, and they fixed my problem. They were good.

I'm much happier with Frontpoint than I was with Vivint. It took me about 15 minutes to install the Frontpoint sensors and get it set up. Everything is working and has done what they told me it would do. Moreover, everybody I've dealt with at Frontpoint have all been great and helpful. They've all been very friendly, professional, and answered all my questions very well. The feature of arming and disarming using the smartphone is great and comes in handy. I feel safer for my family and my home since the installation. I'm very satisfied and I'd highly recommend Frontpoint.

Frontpoint was a referral from a friend. The initial interaction I had with them was professional and they provided a lot of information upfront which was beneficial for me to make a decision. They were easy to work with. Installing their device was also pretty straightforward - it took me 10 minutes to do it. I do use their app too to disarm the system. It is great and continues to consider looking into the camera technology. When I arm the device at night, I go to bed having a reassurance that the house is protected.

I switched from AT&T to Frontpoint a year ago and I like it a whole lot better. It’s cheaper. AT&T kept going up on my rate and I wasn’t getting much for my money, so I went away from them. Frontpoint's people has been easy to deal with. I had a problem with one of the sensors and they fixed it - no problem. The feature where I can control the system from my smartphone is nice and convenient - I can cut off the alarm off and have my mom or dad come in and out of the house.

We use Frontpoint for our business, and we like it a lot. It's really nice that it alerts us if doors are left open or if the place isn't armed. Frontpoint's price was fair for the product and I would definitely recommend it to friends.

Installing my Frontpoint system was quite easy. I was pleasantly surprised on how courteous, professional and informative their team was. The interactive feature is a big reason why I got Frontpoint, and I use it to monitor the history. The sign out front is a big sense of security, too. I'm very pleased with my brief interactions with the people on the phone setting it up. It's convenient.

Frontpoint team was very good to work with. Their device was easy to get in and I like being able to arm it when I'm not at home. It's been very good.

It has been a year now since I've had Frontpoint as my home security provider. However, the system's front panel console needs to be reset every now and then because when the door or the window is being opened, the system does not go off. But other than that, I haven’t had any issues with it. The video camera I had was okay. It’s there for the purpose of what I need it to do. In fact, I use their app as far as my video when I’m at work and now if I see that the door was ajar. I can see who actually comes in the house through the actual camera. That’s helpful but we really need to use it a lot more because of the service that we’re paying for. But with kids in the house, it’s a little challenging and we don’t want to set off any kind of false alarms because those will charge us. Moreover, their reps were friendly and knowledgeable. I am pleased with it for now.

Frontpoint is my first alarm system and I've used it for about a year now. Installing it was easy and their reps have been good. I also like using their arming and disarming feature on my app. I feel secure having this security system. It's been great.

Our experience with Frontpoint has all been good and it’s only been six months. I've had a different provider before but Frontpoint has more value. Installing their system was easy to do. Overall, they were professional and helpful.

Frontpoint has an excellent pricing, and their response has been good whenever we have any issues. We've been really happy with our security alarm system and it was extremely simple to install. The app is also really good, and it's how we check our system. We also have a housekeeper who comes so we can set the alarm whenever she gets done and start it off. It works well.

We've used the Frontpoint home security system for less than a year. One of the reasons why we chose their system was being able to remotely access and control our system. The security device was smooth and simple to install and to maintain. I had a number of phone conversations with the Frontpoint team and those have been very good, courteous, easy to understand, and friendly.

Frontpoint definitely puts me at ease. I have a four year old and the door sensors with the chime were absolutely great. If I hear the door opening and it's not me or my wife, I'd immediately know when the kids are trying to get out the front or back door so it's super useful. 90% of the time I arm and disarm it with the smartphone and it's awesome. There are times that I forget and I'm already on the road so I just pull over then arm it and it's good to go. Their team was friendly, extremely helpful, and courteous. It's been an excellent experience and I have no regrets on getting the Frontpoint system.

The people at Frontpoint have been nothing but courteous and excellent. Their service has been excellent, and we really like having the system.

I got Frontpoint for my wife and she feels safer. It was easy installing it and took a couple of hours to do it. I've had it for a year now and it's easy to use. I've used their interactive feature from a cellphone and I enjoy it.

Installation was straightforward. I already know how to do it so it's not a painful process for me to do. I did ask for additional sensor and customer service responded nicely and then helped me out through the process. Frontpoint has better customer service. I'm very satisfied.

It was very easy setting up Frontpoint. They have great customer service too. I use the arming and disarming feature using my phone every time I leave or come back to my house. I love it and wouldn’t have it any other way. I feel safer when I’m away from my house. Frontpoint will warn me if someone is going to break in. It’s been great.

Frontpoint is much better compared to the previous providers that I had. With the two previous alarm companies that I used, if we accidentally set the alarm off, we get a call from them or the police comes to the house. But with Frontpoint, it gives us an opportunity to shut the alarm off before any accident takes place. I really like that. Also, I like their price and installation was simple to do, too.

My husband travels a lot and I got Frontpoint because he said, "Well, if something happens, right?" So sometimes when I get anxious, I'll turn the system on. Also, when we're out of town, I use it to check how the dog sitters are doing when they're coming in and out of the house. My experience with Frontpoint has been great. They are very friendly and very patient. I don't use the system that often but it's wonderful knowing that I can use it if I need to.

I've been a Frontpoint user for about a year now. It was easy installing their device and their reps were very helpful. I have fewer worries since its installation. Overall, it's convenient.

We've had Frontpoint for about a year and my spouse didn’t have any trouble in the installation since it's simple. I like arming and disarming the device through my phone and it's pretty convenient.

Everything's been great with Frontpoint and we've even recommended it to others. The device was way easier to install than I thought it would be. I've had them for about a year and every time I call, if I have an adjustment to make or added another sensor and we need to test and activate it, they've always been super fast to pick up the phone. And if they say they're going to look into something and get back to me, within half hour they got back to me. They're also super helpful, pleasant and easy to work with and I wasn't expecting that type of turnaround. I also learned how to use the interactive features in one second and use them regularly. Now I feel much more secure especially with being able to lock it remotely from a different place in case I forget.

Frontpoint's security device is easy to install - we put the sensors on and tested it. Also, their team has been friendly and courteous. My concern is if my alarm goes off, I don't know how fast the response time will be since I haven't had any alarm systems that go off.

We've used Frontpoint for about a year and apparently no one’s tried to break into our house because the alarms have never gone off. We've got it to feel safer and have fewer worries. Installing the security device was easy and the Frontpoint team was great. We use Frontpoint's interactive features all the time and the experience has been great. It’s very handy.

I really like Frontpoint. It is certainly convenient and a bit more modern and it's nice that we can bring the system when we move. In fact, I just moved and I'm bringing it with me to my new house. I like the fact that I can give them my phone and I can send access to someone else. Installing their device was easy. I called for instructions and their customer service was really helpful. Furthermore, their interactive feature is great. While I'm driving home or if I'm having someone come over, I can disarm it before I get there. Since we've had this system, I feel safe. We can see whenever someone comes and goes.

Installing my Frontpoint security system was pretty simple and very straightforward. I haven't had too many interactions with their team but they've been good. I have the iPhone app which is very convenient. Overall I'm very satisfied.