Frontpoint Reviews

It was very easy and straightforward to install the Frontpoint device. It's a good product and I'm very happy. I use the app on my phone all the time, too. I’ve recommended Frontpoint to several people.

I signed up with Frontpoint this year and it's less of a hassle compared to my previous home security provider. Frontpoint is easier to set up. Their reps were also friendly when I called to update the billing information. With Frontpoint, I feel better about leaving the house.

It was extremely easy installing the Frontpoint security device and the Frontpoint team walked me through everything. They're very friendly and patient with me and all my questions. Since having the device, we feel safer because we could hear every door that opens and closes and don't have to worry about it. The overall experience has been great.

I googled the best security system and the first one was Frontpoint popped up. I called their customer service and their guys were so kind. They took care of me with all the equipment. My money was tight but they gave me a good deal, discounts. Then the next thing I like about them is that nobody had to come in my house and set up the equipment. That's because I never know what the people coming from outside and into my house are gonna do.

Installation of the Frontpoint system was fine but we've had to change some of the equipment already in the first year so we were not happy with that. The main control panel we had to swap out, as well as a couple of sensors. What also worries me is the fact that the control panel is still all electric and if the power goes out, the whole thing is disarmed. But the fact that there's a phone app is good. Having that access to the system is fantastic.

Installing our Frontpoint system wasn't easy so we had to hire someone to do it for us. They sent us a door sensor where it has to be put on the door frame and the door but it wouldn't stick, they kept falling off. So, they sent us the kind that has to be drilled into the door and the door frame but we didn't have the tools to be able to do that. So, we hired someone to do the drilling. Also, we couldn't get our camera to stick on the wall. So we had the same guy drill the screws into the wall for the camera. We've tried their interactive features and so far it's fine but it's standard with all security systems, so I don't think it's anything groundbreaking. Nevertheless, we feel more secure since we've had it installed. It was better than expected.

It was easy installing the Frontpoint security device but the main motion detector on the first floor has an issue keeping it up on the wall. As for the Frontpoint team, every time I spoke with someone, they were friendly. It’s been smooth with Frontpoint. I usually use my phone to control the system and I like it, especially because I always forget to turn it on before I leave. It’s been a year now since I've had the system and I feel safer knowing I have it. I like using it when everybody is out of town, for the most part.

I have Frontpoint for about a year now. Both of my daughters installed it for me and it worked fine. Everybody at Frontpoint was very helpful. In the beginning, we discovered that the app for the phone was very slow. They recommended that I call AT&T, my phone provider. AT&T recommended that I download the app through the app store which I did and it made all the difference. It’s good to know that the system is there and that I’ve got an early warning if anyone is breaking in. Everything is as advertised so I’m happy with that.

When we were installing the Frontpoint security device, we had difficulty with the cameras especially syncing it up to the Wi-Fi. We had to be on multiple different calls with different technicians for them to walk us through hooking it up. The problem was remedied and our interaction with the people at Frontpoint was very good. We also like the interactive features of the device and our sense of security since having the system has been much better. Overall, it was an excellent experience.

I'm very happy with my experience with Frontpoint. They have better service than my previous provider and they are available on the weekends while most alarm companies are not. The security device is all wireless and it's easy to install. I also use the interactive features all the time and it's very convenient.

I did my internet research and Frontpoint had the best reviews. Installing the device was easy to do. It was pretty self-explanatory. One piece arrived broken so they had to send out a replacement which took a few days but everybody’s been friendly and helpful. They provide really good customer service and we’ve been very happy. We also use our phones to control the system such as deactivating it from work and that's a nice benefit to have. We definitely feel more secure knowing that we have an alarm system.

It was easy to install the device of Frontpoint. I had a few calls with their staff in terms of operating the system in different scenarios. I had a few discussions with them related to how I can best secure the premises if I'm in a 'Stay' security lockdown. Then, I decided to acquire additional motion sensor for downstairs. I always use the app. Accessing the system through the phone is a must. The Frontpoint system has definitely given me peace of mind. It's most useful while we're away for an extended period of time and not being home overnight.

I had a dilemma when I was putting in my Frontpoint system as the sensors wouldn't stick on the wall but after that, everything was fine. Their team has been fine too, except for one time that my alarm went off in the middle of the night because the sensor fell off the wall. The rep seemed half asleep and irritated that I kept him on the phone. I explained how I needed to find out if somebody was at my house and if they should call the cops or not, and he told me he'll wait, but he seemed annoyed. Other than that, my overall experience was adequate and pleasant.

I've been with Frontpoint for 12 months now. It was easy to install the security device. I already knew where they needed to be, so it was very simple. The people at Frontpoint have been really nice. I called a couple of times because the alarms fell off, and I had to make sure that the police weren't called. They've always been responsive. The only thing is that the security system itself is a little more sensitive than my previous provider, and also, anytime the alarm was tripped, the previous provider immediately contacted me which I have not experienced with Frontpoint. It takes a bit longer to get through to somebody.

The Frontpoint device is good, but it's more expensive that the others out there. It's about 45 to 50 bucks a month. At that time, I didn't know what they were doing so I thought it was the best. However, I don't see what is really that much better. If someone comes in and the door opens, the alarm goes off. Then the team would call if we take too long to turn off the alarm to make sure everything's okay. But, they're quick to respond. I also like using the app. I could set it as I'm leaving or if I'm in bed through my phone.

My wife installed our Frontpoint system. She’s not too handy but she didn’t have any problems. Their reps were very helpful. We were given a month free to use their interactive features. We have the lowest level so we don’t have those anymore, but it worked well when we had it. We’re cost averse right now, so we didn’t continue it. But if we ever have more money, we’ll definitely think about it. So far, I've had a great experience with them and we feel a lot more secure for sure.

I decided to go with Frontpoint given the price-point, the reviews and what they said about the customer service. The installation was simple. I mounted the adhesive of the sensors over my doors and windows and I called Frontpoint once they were up then tey activated it and it was done. The features on the device and the system are well-designed. It's nice having a feature on my phone so that I can arm, disarm, and check who's coming in and out or when effective when any sensor is open. I recently got the remote controls for a bit more ease of use in terms of arming and disarming, but also because of the panic feature.

I went on the internet and started looking at things and it showed a good rating for Frontpoint, and that's why I ended up going with them. I've had to call them about a couple of things and they've always been very helpful. The only concern I have is if something happens and the house is broken into and how quickly they would respond to getting police out here. I don't know what would happen if the alarm triggers off because I haven't had anything happen. The service is also pretty expensive because I had to buy all the equipment. I got a lot of money invested into the equipment, and I don't know whether or not other alarm companies do the same because Frontpoint is the first one I've been with.

I used Vector Security before being with Frontpoint but I like Frontpoint better. With them, I can control my alarm from my phone and I think it's an amazing feature. It feels secure because I don't have to wonder if I set the alarm when I walk out of the house. I can simply check it on my phone. My interactions with their team have been great as well. They're always helpful.

I've been extremely happy with Frontpoint. I was looking for a security company and they were rated the best everywhere I looked so I used them. I've loved everybody I had to speak to there. I have moved now and I've brought the system with me but I haven't called Frontpoint yet to tell them that I've moved and set it up, but I always used the arming and disarming app with my phone and computer. They explained everything to me really well where I can go in and change the names of the devices if I want to.

Frontpoint is wonderful. The installation went really well. We got a couple of sensors, and they sent them out to us. Their team has been great and very helpful every time I call. I do the arming and disarming of the system on my app a lot, and I love it. We have a 14-year-old boy, and he's the one who sets it when we go to bed at night because he feels most secure with it on. Overall, our experience was seamless and easy.

Frontpoint has been great. They were very helpful during installation. I had some difficulties with a faulty device that I received from them and they were able to help me resolve the issue. I mostly use my phone to arm and disarm the system. It's very useful and convenient. I don't have to come in the house with a lot of beeping. I can just disarm it from the outside of the house, which I like a lot.

During the installation, we got some parts mixed up, and had to put it again. They don’t send extra glue to put on the wall. And I was running out of tape to put on the wall because they didn’t send any extra tapes. So now, the sensor keeps falling because the tape that they send is not very good. Also, one sensor went off while I was working. I was getting calls from Frontpoint saying that my sensor is on. And when I got here, nothing happened. But the app on my phone works how it’s supposed to do and it's good. Overall, my experience has been not so great but okay.

What's good about Frontpoint is when something was wrong with the sensor, they told me exactly which one and where it was wrong, like when the battery went low. ADT told me before that sensor number 37 was low and I had no idea what that meant. Frontpoint's device was also easy to install and they were very helpful when I had trouble with part of the installation. I had a question about setting up the console and I called someone and he walked me through it. I didn't have to wait on hold which was a good thing.

Frontpoint's customer service has been great to deal with. We've tried about every feature and we've been happy with it. It's very convenient. I would definitely recommend them if somebody asks about them.

It was super easy installing our Frontpoint system. I've had replacements a couple of times so I called their reps to help me get it back online. Every time I call them, they’re very helpful. I use their interactive features all the time and I like it, as long as it’s secure. Overall, it was simple, versatile, and easy to use but still effective. I get alerts on just about every little thing that goes on and I like that the best.

I originally got the Frontpoint system so I'd be sure the house was safe and if there's a patch of people here when I'm not here that they'd be safe. Right now it's not doing that. The alarm in the basement kept going off and there was no fire down there. They called and we told them I was all right. The machine is pretty loud and it's really hard on my ear. I couldn't make it be quiet so I just took the batteries out of it. We get charged $40 every month around the contract but right now I can't even use it because every time we do, it keeps going off. I'm on a fixed income and it's a notable expense. I'm also not thrilled that it's a contract deal. It's hard to get out of this contract but I'm stuck.

Installing Frontpoint was super easy and quick. Their reps were very friendly and easy to deal with too. Using Frontpoint's interactive features is the only way we use it and having access to the system through it is excellent. We've been feeling much safer with Frontpoint and we're overall pleased with our experience. We're happy with the ease of it, and we find the customer service great. We use it every day before we go to bed and when we leave the house. We love it. The couple of incidences that we had false alarms, Frontpoint's people responded very quickly.

The people I bought the house from had Frontpoint and everything was installed when I got here. They told me I can keep the contract going if I just changed the account over to mine. However, the battery in the sensors keep dying. So, they keep sending me new sensors. I arm or disarm the alarm through my phone all the time. It comes in handy. My interaction with their reps has been pleasant. They’ve either walked me through the problem or fixed the issue themselves. Overall, it’s been a good experience.

Installing the device was very easy and quick. I use the app all the time and it's extremely convenient. I love it. I installed Frontpoint after I got robbed, and would recommend the system. It works very well. But I’m not as happy with the latest software version on the home display. The color seem to be off. The visual indicators on the home display aren’t as good as the previous version, and I've already let Frontpoint know about that.

Installing the Frontpoint security device was easy. I mostly lock it when I'm at home and then every once in a while I disarm from the phone. I only use the phone internet feature. I feel more secure and safer. Also their team was good and helpful. It was a great experience.

Installing the Frontpoint device was very straightforward and easy. Plus their team is very responsive, informative and they're truly about the service. They have very quick response time as far as alarms being triggered and extremely good follow-up not only between myself, but my wife also as far as contacting her and the police station. It's been a seamless, convenient and secure experience overall.

It was a little confusing to figure out exactly where to put the Frontpoint sensors at first, but once I figured it out, it was really easy to use. Every time I've called customer service for anything, they've been exceptional. I'm really pleased with the service and I definitely feel more secure with it, especially when we go out of town.

I've had the Frontpoint home security system for about a year and a month now. It's excellent. The security device was simple and easy to install. I got the app on my phone. I like being able to access and control my system any time, from anywhere. We now feel a lot better. We don't go to bed without activating the system's locking feature, and we make sure that the alarm is on every night. After I got this security system, I saw some other cheaper ones out there, but they don't have the direct connection to the police.

I like Frontpoint. Their customer service has been responsive to issues that have come up. I had a couple of update issues with the control panel but it got resolved pretty quickly. Then, I had an issue with one of my sensors, and they replaced that pretty quick.

We got Frontpoint system to know who's going out versus who's coming in, since we have teenagers. We only use the system so we can get messages when the door is open and stuff like that. We have always felt pretty secure here so we usually don't set the system. Nevertheless, the system is doing good and works for what we need.

We've used our Frontpoint security system for about a year. It may not be great, but it's okay. I don't use it as often as I might, since my wife works from home, so she's here a lot. In the more distant past, we used another home security service, but not immediately before we went with Frontpoint. We had ADT's security system once before. Likewise, it wasn't great, but it was okay. Our interaction with the team at Frontpoint was set off one time when we first got the security system, and they were fine.

I've used Frontpoint for more than six months now. I researched on the ratings of home security providers, the cost, and the benefit of being able to take with us the security system that's not hard-wired to the house. Installing the system was really easy and simple. I just wipe the window or wherever I'm going to put it down, pop them up and then turn it on. We use a keychain to arm and disarm it. I had one problem where the system wouldn’t recognize one of the sensors, and they called and walked me right through it. Their customer service was above and beyond what I was expecting. Since having Frontpoint, my wife feels more comfortable. All in all, my experience has been great.

I originally got Frontpoint because I was traveling and it always left me with a better sense of security when I was on the road. I'm at home more often now, but it still is nice to know it's there. I always use their app, and definitely feel more secure when I set the system at night. The only con I had is when I installed it, I had to install it myself from spacers to make them line up because the the door doesn't exactly meet the door jambs since the house was built in '93. But other than that, it was fairly easy.

We were with a home security provider before. Then we decided to replace it so I researched to find commentary on different security systems. The main things I looked for was customer support, responsiveness to incidents and also the richness of the product portfolio. And Frontpoint seemed to come out ahead in the research I had. Installation went well. A good job was done with the packaging so it was very easy to unpack the boxes. The different components were very clearly marked. They also provided some extras that a less thoughtful company might not have thought of, like the sticky stuff to make things easier to attach. We called customer support a few times either for questions or problems and they were always very helpful. Customer support experience was one of the primary criteria I used in selecting and Frontpoint really got good marks for that.

I've used a different home security provider a couple of years ago. Now, I'm using Frontpoint and the service has been great. The security device was easy to set up and it went pretty smooth. I use my phone to arm and disarm the system and I get alerts. Their people are professional too.

I had a different home security provider but decided to switch to Frontpoint because of the price. The sales reps at Frontpoint were good. We asked questions over the phone and had no problems. We installed the system ourselves and it was pretty easy. We also like their interactive features.

Everything with Frontpoint worked as advertised. I looked them up online and I saw their advertisement on what they had and their prices. I felt that all of that was what I was looking for. I got the system and the installation was real easy. I put it up in an hour. I've been using it for about a year now. We’ve had a couple of times that we forgot it was on and we set off the alarm ourselves, but their team called back immediately. Having Frontpoint makes us feel more secure when we have it on when we’re here and also when we’re away.

Installing my Frontpoint device was easy. I had one door that was more inset than the others and I had to get additional pads so it’s a bit of an eyesore. But other than that, the installation experience was good. I use my cellphone to control the system and I like it.

I got broken into and decided to get a security system. I went for Frontpoint because it was a wireless system and also they had a decent review. The gentleman I spoke with was helpful. I've had a couple alarms go off and they seem to be handy and sufficient on what he recommended so I'm pleased up to this point. The only negative feedback I have is there was a door open and the alarm was set because the person that set it didn't understand the security system. They couldn't tell me how long or when the door had been opened. If it's being monitored correctly they should have been able to tell me all that.

Frontpoint has been my home security service provider for a year now. I built a new house, 4,630 square feet, that has a lot of molding and crown. Thus those Frontpoint sensors aren't sticking well on molding of the door or windows. In fact, Frontpoint had to send me a larger sensor for the master slider since it's so far away from my main terminal. It won't stay on the wall so finally, I just bought some two-sided Velcro which sticks better.

I used Frontpoint for a year and a half before I moved and sold my house. It was easy to install the security device. Their customer support called me to make sure everything’s all right. I used the app to arm and disarm the system, or do whatever I wanted, and it was nice. My experience with Frontpoint was easy and smooth.

We came across Frontpoint when we were looking up alarm companies and we liked what they had to offer. They were a good company to work with, were quick and efficient, and have the price that we were looking for. I installed the system myself and they walked me through it step by step. They made a couple of tests and the system worked properly. Whenever I needed help, they hooked us up. I like the way they do business. No surprises, nothing out of the blue that I wasn't comfy about.

I've been using Frontpoint for a year now and their app on my phone makes me lazy like I could be in bed and realize I didn't arm my system and I'll just do it in from the app. The installation went quickly and basically, user friendly. I just hang the monitors and the keypad, and call to have it activated. It's good to know that I have access to check my system at home whenever I'm away. Overall, it was a good experience.

We put in Frontpoint system and it was very easy. Our next-door neighbor helped us a bit, but we got it in relatively quickly. We've been using it for about a year now and their team is always very responsive. My neighbor had Frontpoint prior to me and he said the customer service was excellent, and that’s important to me, far more than the cost. We travel and it's another point that we are able to look inside the house when we need to. It's been an easy experience. Like the garbage business, the little we hear about something, the better off we are. We hear nothing and they haven’t heard anything from us, so everything’s great.

Frontpoint is much better than my previous home security provider. It's simple and their reps are professional. Any questions or problems I had, I placed a call and it usually was taken care of right away. The interactive features are exactly what I needed.

Frontpoint's security device was easy to install but because of the layout of my house, there was a little bit of trial and error so it took a little longer than what I would have liked. Their customer service team is easy to work with during office hours but after that, the caliber of people's customer service is not the same.

I did a little research online and Frontpoint was one of the better choices. I am very happy with them and I would recommend them. Installation of their security device couldn’t have been easier. It was very simple. Also, the people at Frontpoint have been very responsive when an alarm has been set off. I’ve enjoyed Frontpoint tremendously.

Frontpoint was the most inexpensive to what I was needing it for. I was living by myself and I travel quite a bit for work that's why I got it. The installation was fairly straightforward and their team is always readily available to help. I would definitely recommend it to a friend.

Installing the Frontpoint security device was super simple. Once I called them, they walked me through the steps of activating. I like their interactive features, especially the reminder. It remembers that I usually set it at a certain time every day when I leave. If I ever forget or somebody calls me, it always sends me a reminder to let me know that it’s not armed so I can still arm it through my app.

It's been very positive with Frontpoint. Installing the security device was very easy and the Frontpoint team has always been very professional and I like them. I'm technology challenged and I've had to call them on certain things that I didn't understand and they did a great job. Since installing the system, I feel more secure and a little safer.

Installing the Frontpoint security device is pretty easy. It’s just stickers you stick on to your windows. They had to call me a couple of times when we set the alarm off by accident and they were nice.

My wife found Frontpoint online and we've been users for about a year now. Installation was easy and their reps have all been very helpful. We use the phone app and it works very well. It's very convenient. Since its installation, we feel a lot more secure knowing that we'd be able to see if someone breaks in and we'd get notified. Our experience has been better than expected.

My brother passed away and it wasn't two weeks later when word got around the neighborhood. The neighborhood has gone down through the years and two guys broke in the house. My sister went online, investigated home securities, and saw what the comments and ratings were on everyone. We liked Frontpoint's price and my sister signed up with them. I'm in Pooler which is out of Savannah and my sister is in Cornelia, Georgia which is four hours away and we're both on the call list. The guys who broke into the house wanted to go back for a second trip but by then I already had the Frontpoint security system there and it got them. They had priors, got indicted, and are in jail now. We've had a really good experience with Frontpoint and I do appreciate it. Everything's worked out great and the house is still whole just locked up with the security system.

Frontpoint has been my security provider for a long time, long enough to run past the 3-year mark where I go month-to-month. I stayed with them because they're easier to deal with when I relocated the system to another house. When I changed house though, I had a very challenging situation because they left me with no security for several days. They were supposed to send me a free camera but what ended up happening was they sent me a whole new system startup kit. Now, here I am with two systems but no camera. It was really screwy.

Frontpoint is affordable and user-friendly. I’ve been controlling the system via laptop but my use of this technology could still be better. The team at Frontpoint was also friendly when I ordered an additional item from what I originally ordered.

I got Frontpoint in February of this year. I installed the system according to directions and it was easy. Then we ran a practice test just to make sure that everything was working and hooked up right. And I haven't had any problems. I'd recommend Frontpoint.

I put the Frontpoint device in myself and then I called them on the phone and activated the devices via phone, which was no problem at all. I haven’t had any more break-ins since having it. The motion detectors are set looking if somebody moves in the house so I don't use it when I'm inside. I have another security provider coming in on Thursday to look at the system because I didn’t do anything with the doors and the garage door.

Frontpoint's installation was easy although I had an issue with one of the components and they cleared out when I called them that it was the component and they sent me a new one. I really like their interactive features. Overall, it's really easy to use, easy to install, and useful. However, it’s a little expensive. I actually spend more money on it than I save in my insurance. I'd recommend them.

With Frontpoint, we have a heightened sense of security. We had a break-in next door that’s why I got it in the first place. We use it at night so if somebody breaks in, we’ll hear him coming in. We also use it when we’re away. It’s been a positive experience with them and I have no complaints.

I was looking online to see who had the best home security system and Frontpoint kept coming to the top of the list. Installing it went very well. It was extremely easy and the process was quick. It's been over a year that we've had Frontpoint and when I called them with the questions and needed advice on how certain things worked, they always answered my questions. They were extremely helpful and were able to help right away. It's also nice when I call and I get a person and not a recording.

I've had Frontpoint under a year. Their people are really good. Any question I have, they answer it right away. If you leave a message, they call right back quickly. I feel more secured having Frontpoint and it's a great system. I've recommended them to families.

I had a different security provider in my other house and switched to Frontpoint for the house I'm in now because they were cheaper. Their system was also easy to install. However, I have two gripes with Frontpoint. One is the fact that there is no loud alarm that goes on the outside of the house and the other thing is that, sometimes, the system can go down without me knowing about it. I don’t know if some of the sensors are working 100%. Other than that, I had a lot of interaction with their reps and they were all very positive. They have great customer service. Also, I used all of Frontpoint's interactive features and everything is great.

Installing the sensors was pretty easy. The biggest issue I have was with the front and back door outdoor cameras. Those are not as easy as I got to do a little bit more to get them to work and had to call them to walk me through it. But they're very professional. If not the individual, I would call back and find someone else who would be able to give me a better answer.

Some of my friends who use Frontpoint recommended them to me. Their phone app is functional, and installation of the security device was easy. It’s efficient and simple to use, though it made too much noise at 3 or 4 AM early this year. I think that’s because of the weather since maybe there was a storm or it's raining outside.

Everything went well during the installation. I ordered the wrong door part so I ended up having to return those and it was pretty easy. They sent me a new one with no extra cost. I use the interactive feature daily and it's great. The only downfall is I'm in Canada and the pricing is in American dollars so it changes from month to month. It would have been a little better if it's a Canadian price. Nevertheless, everything has been pretty straightforward and they're helpful so I'd recommend them for sure.

Frontpoint is a great company to deal with. They're top notch and the best customer service I've ever dealt with. I had a house break in and at that point, I decided to get a home security system. When I was doing my research Frontpoint jumped out at me as being a leader. They sell cameras to go with that system but I went ahead and bought the cameras and installed those myself. I have not armed Frontpoint for glass break or door entry, but have cameras around that I monitor. The sensors are unobtrusive.

My wife's cousin recommended Frontpoint, and we've been with them for over a year already. The installation went great and was very easy. A couple of times I have had interaction with their team, and it was very positive. At one point, I lost one of the sensors, and they were very helpful. They also asked about any future issues that they would be able to foresee, and it was very nice to get that kind of service. I arm and disarm the system using my phone all the time. It's really easy and cool. It's also very straightforward and user-friendly. Furthermore, I've had a couple of false alarms, and I was able to monitor how quickly I was being called. I like the response time and the attention that I got. It made me feel really good about the system. It gives me a sense of security, and I felt that I made the best choice for the area that I bought my house in. It's been a very good experience, and I'm very content, overall.

Installing our Frontpoint security device was very simple. I have a lot of windows and doors, and the installation took me 45 minutes. The people at Frontpoint were very helpful in getting all the little magnet things operational once they were put in. When we had an issue and I called Frontpoint, and they were able to fix it quickly. I usually travel and my wife is very secured in knowing that the system is on. Also, it's easy and good to be able to access and control the system anywhere at any time. Our experience has been very good. The system has been very successful, and the Frontpoint team has been very helpful.

Frontpoint has all been great. I loved everything about the system. I used the app on my phone and on my watch. I get the emails. I use the location gatings, which means if I drive outside of the zone and didn't set the alarm, it tells me. All of it works flawlessly. Everyone's super helpful and they sound like a young energetic team. I've recommended them to everybody that I know who owns a house.

My cousin told me to use Frontpoint. He's a homeowner but he's not using it. Then I did a new research and found out that their price was good. The system has been installed for a year now. It's DIY and pretty easy to install. The reps were very helpful and easy to get on the line. The mobile app is very friendly to use and I feel okay in the community in having a Frontpoint system. Overall, it's good.

With me being alone, I wanted to make sure that I wasn't going to have to worry about somebody breaking in on me and not knowing it, and I feel a lot better with Frontpoint. I'm not having any problems. I like Frontpoint better than my previous security provider. The installation was pretty quick. I don't have to wire it by my door or anything. I just plug it in. However, I had to talk to the supervisor one time because of a negative experience, but he fixed it. They charged me for something that they shouldn't have charged me for, and in return, he gave me a refund plus two months free monitoring. He was very nice.

I used Mautz Security, a local one, for my home security before. Their system will just check if one of your doors was open or not. When we moved, we switched to Frontpoint. They have all the features that you can take advantage of like the browser and they have a better coverage. They shipped the device which I installed easily. I called them to enable it and they responded quickly. I love their system because I can control the system remotely. I had the basic version where I have a couple of sensors but it only allows me to control the door, so I upgraded the system and ordered a module so I can also control the light. I am looking forward to updating it to the next level where I can control the locks and thermostat or more of automating the house. I like a lot the capability of all the automation features that Frontpoint has.

In a review of various home security systems online, Frontpoint rose to the top. They've been responsive and they quickly resolved any problems I've had got. It's great and invaluable being able to check and make sure that I indeed armed my system when I'm out from home. I like that the system can send me a text when I forgot to arm it.

Frontpoint was connected with alarm.com. I do home improvement construction and needed a security company to recommend to our clients and Frontpoint is amazing. I've used it at home myself for 10 years. Their team members are highly responsive and get problems solved. The mobile app is great, too.

Frontpoint has the best reviews when I did a research online so I went with them. I had an issue with its installation at first because I wasn’t sure whether it would fit on my door. I was a little apprehensive about doing it on my own. When I called, their reps walked me through it and I didn’t feel rushed at all. They were really good. So far, they’ve been positive and friendly, and I’ve never had to wait to speak to anybody for customer service, which is nice. Any time my alarm has gone off, they’ve been quick to respond, and is good about not giving any information unless we have our pass code, which is good, too. I really like their customer service and I like their digital monitor box. It works well. I like that it takes a picture of anybody who’s arming or disarming the system. In fact, that’s one of my favorite features.

Installing the device was pretty self explanatory. We had a few issues here and there, but they walked us through step by step and helped us out with that. The one that took the longest was the motion detector, just trying to get it situated in the right spot. In the beginning we had some issues with the motion detector going off. I’m not certain if the police ever came out to the property, which would be the only question I have about the security system. We've also recently had issues with the arming and disarming app the last few days and we’re trying to resolve that. We’re unable to arm and disarm from the app from our cell phones, so they’re sending us another pad. Overall having Frontpoint gives us greater peace of mind and their customer service is great. For places that are very rural there can be some issues with it, but other than that it’s great.

It was hard for us to install the Frontpoint security device. We had to do a few phone calls with the Frontpoint team and they told us how to do it. We were then able to install the device after those phone calls with them. They also sent us our remote controls and followed up. They're friendly and answered the questions we had. I feel comfortable having the security device on my house.

I had ADT before I switched to Frontpoint and they're altogether different. The Frontpoint reps were very nice and very helpful. I installed the device myself and didn't have any trouble. I live alone and if I forget to set my burglar alarm, I can set it after I get in the car and I really like that. However, I have to leave the house in 60 seconds after I set it inside so instead I just set it with my iPhone. It's been great and I'm really glad that I made the decision to switch.

Installing my Frontpoint system was super easy. No issues at all. Working with the Frontpoint team has been very good. They were absolutely friendly, courteous and very helpful. Its interactive features are working fine. I use it twice a week and I'm very happy with my experience with Frontpoint.

The installation of our Frontpoint system was mostly easy, but I had some problems in the beginning with my equipment. I have one bad sensor and two defective panels until I got one that actually worked. It was frustrating in the beginning because the equipment was bad, but that’s not their fault. They were responsive and then once I got the equipment in place in February everything was working fine and it's been fine ever since. I'm a satisfied customer now that the equipment is working. Customer service has always been topnotch. The sense of security Frontpoint brings for my family is good. The interactive features work great and I use them all the time. I've added cameras, which is also a good thing, so overall I'm happy.

Frontpoint could be a little bit more clearly marked as far as the alarm, but they would go a long way to help people in setting the system up correctly the first time without pulling the tape off, and back on. One has to really look at the thing to see what side needs to go up because it's a little confusing. It took me a little bit during installation but everything always has flaws the first time around. All of my interactions with their staff has been wonderful. They were very friendly, courteous, helpful, and they were able to answer all my questions. When the alarm goes off unexpectedly, they're on top of it. I use the app where I can access our system from our phone every time we leave. If we forget it and we're two miles down the road, the app let's go ahead and take care of that. We are a lot more comfortable. It also lets us know when the kids are trying to slip out the backdoor. Everything seems to be working as it should be. Frontpoint is very reliable.

My husband set up the Frontpoint security device in no time at all and it was easy. One time the alarm went off and they called and asked me for my password. I took a wild guess at it because I had written it down and was trying to hurry up and do it. I happened to say it right and the rep asked if I was okay, and she was very nice and right on it. We’re happy with the system and there’s an increase in feeling secure. We have a family member that uses it also. It’s a great system and I would recommend it to family and friends.

The Frontpoint device was easy to hook up and we feel more secure since having it. It's helpful to arm and disarm the system using the phone or computer. Customer service has helped us out a couple of times and they're always courteous and friendly. The only problem that we’ve ever had out of it is that when we first got it, it froze up on us a lot trying to unlock the system. They did an update on it and it’s gotten better but it still freezes up once in a great while. We're very satisfied overall.

I installed the devices myself, and didn't have any issues. I've used the app only once initially, just to try it. But I rarely use it and instead, just turn the alarm on and off on the system itself. I like being with Frontpoint. Once I left the garage keys at my friend's place. I came home and wanted to open the door, but it was locked from inside. Frontpoint was helpful in disarming the alarm from their end for half an hour or so, and that was enough time for me to open the door and cut the chain from inside.

Installing the Frontpoint device was easy, simple and took a short time. The Frontpoint team members are all good people. I feel safer with it because if I open the doors, they beep. So if somebody were to get in, I'd hear a "beep, beep" when it's armed. It's been a wonderful experience so far though I am yet to use the system.

The installation process was fine, but we've had some issues with some of the sensors since then, and their resolution to that was less than satisfactory. I had a sensor that failed and was constantly raising a false alarm which I was then being charged for by Frontpoint because of the responder service that they had to send out. They offered to replace the sensor which we did, but that did not resolve the issue, and I continue to have the issue today. The team is courteous and friendly, but they were never able to fully diagnose the issue that I've had.

Frontpoint's customer service department is more flexible, educated, and professional than the other provider I used to be with. They're very good people. If I have any problem, I call them and they solve it right away. If there's any little complaint, they will not argue with you. They follow it right away. The only poor side of Frontpoint is the consumer self-installation. It's easy but it's a lot hassling because some part of electronic is getting damaged during the shipping so they resend you back. I had to go through a lot by opening each item and they're really small and I have to give them the serial to activate it. There were a lot of things to go on and on. But they did very well. When I called the billing department the lady was very extremely nice. She even gave me four months free monthly charge.

In September 2016 my 3-yr contract was completed. I called to tell them I didn't want to continue and to please cancel my account. Then in October I was billed again for $42.99. After calling again they said they had cancelled my service and would refund my money. This took a few days. Now again--on November 2, 2016 they bill me again for $42.99 on my credit card! So now I have to spend more of my time and aggravation calling them to correct their screw-up. This is ridiculous. I hate companies that make it so difficult to leave. What a royal pain!

Everything's been pretty good. Installation was pretty easy, and I am pretty much sticking up the sensors. Plus, the little alarm system is very convenient, and the device was all very user-friendly. With Frontpoint, the security definitely improved, I feel better and more comfortable.

Frontpoint was the worst company I’ve ever dealt with in my life. It’s a really crappy deal. When we started the ball rolling, they gave us a price but before you know it, they’re already trying to lower the pricing to get us down to be competitive. They should give us a solid price at the get-go instead of trying to beat somebody up only to find out later that they can do it for a cheaper price which they did. They kept dropping until they could get down to the price where the competitors were. I wish that I just went somewhere else.

Frontpoint has been my home security provider for over a year. I have read about it from reviews online while researching home security solutions. Installation of the system was really easy. The employees were really helpful which helped simplify the process. Even today if I called them, they’d be really accessible and quick to help with whatever issues I’m having. It's really easy to use the app on the iPhone. Using it to have access to the system remotely is great. I feel a lot safer now with the Frontpoint device especially since it's been tested a few times and I know it works. It gives me peace of mind when I'm home and when I'm not. It's been an awesome experience. I’d recommend Frontpoint.

We've used Frontpoint for about a year and we feel safe with a security system. The team at Frontpoint have always been good. Moreover, it's pretty easy installing the security device. In addition, we use our phone to arm or disarm our security system. It's good being able to access our system at any time and from anywhere, and we use that feature a fair amount.

I live in a nice community and never really had any bad experience. I've never had a security system but in today's day and age, things are changing and that's the reason I put Frontpoint in. Installing the security device was quick and easy. I needed something extra and they sent it right out to me. We did have the alarm go off once last winter when a contractor came into my house and I forgot to shut it off, but everything was taken care of. They handled it well. Frontpoint makes me feel a little bit better. I can also control the system using my phone. I am very pleased with Frontpoint.

We had a break-in before which motivated us to install Frontpoint. I wanted peace of mind and it certainly has helped with that. It was very simple to install the device. My husband did it which didn't take long at all. I feel really good about using the app on my phone to arm and disarm it. It’s very helpful and convenient to me. Since the device was installed, we definitely feel much more secure. The Frontpoint system is user-friendly. I’m pleased with it.

Frontpoint was number one on the iPad, so I looked into it and got it. I'm very satisfied with its installation. I just plugged it in. My sons were here too and they put the little doodads up on the doors and windows. Once in a while, I get up in the morning and set it off but I immediately shut it off. When I first got it, the pad got stuck. They called me and they shut it off for me and sent me a new one. I haven't had any problems since. I'm a widow and I live in the country alone so when I go away, I put it on and when I come in, I shut it off. When I go to bed, I put it on and I feel comfortable. I've been very satisfied and happy with it. I did have a German Shepherd dog which stays by my side all the time but it's an extra help and makes me feel comfortable.

We bought a house about a year ago and we got Frontpoint within the first month of owning the house. We’re on a community LISTSERV and people were discussing using different home security systems. People seem to have a good experience with them, so we ended up calling them. We got a package with instructions and I had a scheduled call with an operator who walked us through setting it up. It’s easy to do. The sensors all work but we had one that ended up being replaced, which they did quickly.

Installing Frontpoint was easy. I've been using it for a year now and it always works. Their staff have always been friendly and I'm pleased with their customer service too. I use their app on my phone and it works fine. It's very helpful and it's great.

Frontpoint has very good customer service and good product. Installation was very easy to do and I've been using the system for almost two years.

I did some research and Frontpoint came as number one. I like their mobile feature which I didn't have before. The app is really nice and I don’t have any issues with it so far. Everything is pretty straightforward and works as designed. The team is also really helpful. They are very, very friendly people. However, my previous home security provider was available anytime 24/7 but Frontpoint isn't. They only have emergency that is available. If I ask for support, they only work Monday through Friday, 9:00 to 5:00, and that’s a little bad to me. For a security system, I’m expecting they have support 24/7. And though the installation was quite easy, their adhesive on back of the fire alarm is really bad. It has fallen off a few days back and it’s tampered the system so I need to call them for a replacement. They can improve those two areas. Nevertheless, I recommend Frontpoint to my friends.

I was traveling for work so I needed to get a home security service. I used ConsumerAffairs and a couple of other sites to get a feel of how people felt about Frontpoint. The system was a breeze to set up, no issues or difficulties doing it. The people at Frontpoint are fantastic to work with. I called them a couple of times, mostly with questions. I called them during the initial set up and everyone was very pleasant, easy to work with, always in a good mood, always helpful.

We had ADT for close to 17 years. It was okay, but it was becoming obsolete because it was not wireless. When we needed to upgrade and we were having problems, they were so extremely busy that they cut us off for a week. That was the deal breaker so we decided to change to Frontpoint. My husband did the installation and it was relatively easy and did not take him too long.

It's about a year now that I've been using Frontpoint as my home security provider. It's a good service. It's very easy to figure out, set things up on the web, and check things out. They have very good customer service. When I had questions, it was easy to talk to someone. Moreover, the reps are very friendly every time I call. The team at Frontpoint have been very good. I had no issues in dealing with them. Installing the security device is quick and easy. I love arming or disarming my system from my phone or computer, and I do it all the time. It's a great feature and it's awesome being able to access and control my system at any time and from anywhere. I love the fact that I can see what's happening, and I can make sure if my kids set my alarm after they went to school.

Frontpoint was referred to me by a neighbor and it is much better than my previous home security provider. Installing the device was all good and easy, except the video part that's still not set up because I don’t get great internet service where I am. Other than that, everything else was a breeze. Their reps have been great. The few times that the alarm went off, they called me immediately and they were friendly as they could be. I also control the system from my phone and that feature is great. I've fewer worries with Frontpoint and I’m very happy with the service. It's great, easy, and accessible.

Frontpoint has excellent customer service, great reliability and affordability. The installation was simple and they walked me through it. They kept our appointment on time and I was very satisfied. I use the app and the notifications on my phone and it's great and very easy. I had some issues with the equipment that was sounding off the alarm, but they were able to walk me through it and we haven’t had any issues after speaking with technical support.

With my previous service provider, it was a lot more cumbersome to put in the code because I had to push a whole bunch of buttons whenever I left. When I come back, it's the same way. But with Frontpoint, everything was a lot more technologically advanced and a lot easier using it. I don't have all these wires running on the walls. It just has the blocks plugged in like the telephones. When I leave, I only have to push one button to arm and it’s very easy to disarm it when I come back. I had a couple of problems during the installation though. The little things wouldn't stick when I put them up on the doors. Sometimes one would pop off when I open the door because it's pointing in toward the door. And once, a little magnet piece popped off and went through the deck. So I called. They were very nice and they just sent another one out here. But overall, Frontpoint is so much simpler and it's all more automatic.

Frontpoint fits our needs in terms of accessibility, being able to activate it on the phone which was really important. It has quick alert which every system has and also the price point was reasonable. The installation wasn't straightforward as my husband who did the installation was on the phone for quite some time. But other than that we know that the system works and their response was very quick. We had an instance where a smoke alarm went off and my mother didn't know how to turn off the alarm, and the fire station showed up right away.

Prior to using Frontpoint I used Alert Alarm and it wasn't as good. Frontpoint walked me through the installation on the phone with the help desk, it was quick and we had no problems. There is a greater sense of security. They were supposed to send me a different kind of door alarm but I didn't receive it. I got to call the customer service line and get the part. But other than that, it's been good.

Frontpoint has been great. Installing their device was very easy, plus their team was friendly, courteous and answered all my questions. Having the system gives us an increase in security and we feel safer with it. We also have fewer worries and we sleep easier.

Our Frontpoint experience so far has been very good. We have all kinds of different services here on the block, but we decided to go with Frontpoint because their features are better and the pricing was fair. The installation was very quick. If you follow the instructions, no problem at all. The only tricky thing has been the motion alarm because it’s so sensitive that I have to be careful about our cats. We have four cats and we’re concerned that they’re going to set off the motion alarm downstairs so we’re playing with that, but I’m very happy with the service right now. We’re growing into it rather than the other way around. This is our first system so we’re kinda lucky to hear those beeps when the cats come in.

Frontpoint is one of the most cost-efficient security system that I had researched and we're very happy with it. We’d recommend it to someone who's looking for a security system and does not want to spend a ton of money. We installed Frontpoint because there had been an increase in robberies and break-ins in our area. We self-installed the system and it was very easy. Once we had it, we were able to display the stickers and I immediately felt at ease. My husband and I also have the app on our phone and it's very easy to use. Customer service has also been extremely helpful. We had some issues with needing more equipment and they were very easy to work with. The wait time was not long and they were able to answer all our questions. So overall, I'd say Frontpoint is easy and efficient.

We are generally happy with Frontpoint. We've used their security system for over a year now, and it's a good system. The only part we don't like is that it's a little bit on the expensive side. We installed our security device ourselves, and it was pretty straightforward and easy to do. The only problem we had in the installation was that we tried several devices, and the device on one of the doors with a camera doesn't work, so that door was unprotected, but we put a camera sensor on there, which solved the problem. We've tried arming and disarming our system from our app or computer, and we do that all the time. We definitely feel safer, especially after last month when several houses in a row on our street were burglarized and the houses with security systems were skipped. Thanks to Frontpoint for their promptness in calling us and making sure that everything is okay when the alarm goes off. That is a good feature.

We've been pleased with Frontpoint. We have them for a year now. It was a quick installation but my preference would be not to have to install anything myself. We had to make a couple of calls before everything was working properly. They were patient in making sure that all of the sensors were set appropriately. We had to get a replacement sensor because the adhesive wasn't working properly but that was not a problem.

We always felt safe but we installed a Frontpoint security device as an extra precautionary measure. It's easy and convenient. Also being able to access and control the system anytime, anywhere is very useful. Through the limited amount of interaction we had with their team, everything went fine and we're pleased.

It’s been a peace of mind for me to have Frontpoint as my security system. We installed it in December of last year and I just had to make a call to the tech support to activate all the sensors. I also had a couple of other calls with Frontpoint and everyone has been nice. The system is easy to use and any layman can use it. It's simple and my wife and I love it.

We got Frontpoint for our new house. I looked online, did a research and saw their customer reviews were all very positive. Not long after we first installed it, we've had a little issue with the control unit booting up. I called them and they told me exactly what to do and solved the problem. I haven’t had a problem since.

It was easy to install the Frontpoint device which I did by myself. The basic feature is good enough as our community is quite safe. I was given one or three months for free which meant I can enable my alarm system from my cell phone. The feature was good and it's now gone but I had no need of it.

I installed the Frontpoint device easily. It took me about 45 minutes. During that time, we had good interaction with their team. We use the app on our phones to arm it which is easy and great. We feel safer and have fewer worries since the installation of the system. It was a friendly experience with Frontpoint.

We've had Frontpoint for about a year now and so far it's been okay. Their people have been very helpful and courteous. We work out of town a lot and controlling the system through their app is something that we need very much. We're considering to add the feature where you can see the person as they're coming to the door. We have recommended Frontpoint to others.

I found Frontpoint rating online the best. Installation was easy. I called Frontpoint people a couple of times for ordering additional sensors, and their support is very good. They are responsive on the email as well as through the phone. Also, we can be anywhere and still monitor our home thru the app, so that's the best thing. Having some cameras in somewhere else outside of the house to monitor is one feature which I prefer to have as part of their base offering, and if they add that in there, then it'll be great. I always recommend Frontpoint to my friends.

It’s been a little over a year now that I've been a Frontpoint user. We had issues putting the motion detectors but other than that, everything else was easy during installation. The reps have all been great and very helpful. The interactive feature is very nice and convenient. It’s nice to be on the go and control the system. Occasionally we’ve had issues with the system freezing but other than that, we’ve been very happy.

I've been using Frontpoint for approximately close to one year now and I love it. It was an easy and quick install. I accidentally set the alarm off once, but because I walked out, I didn't hear the blaring that was inside. Then they called, but I didn’t recognize the number because I hadn’t programmed it in, which was my fault. All of a sudden I walked back in the house, heard the blaring, and I called them right back. They were excellent in handling everything and I felt like an idiot having set it off like I did, but they were wonderful. Having Frontpoint makes me feel very secure. In fact, I didn’t move in to my house until I had them. Now, everything’s been really good.

I did a search on the internet for home security and a couple of the websites have like the top 10 or top 5 and Frontpoint was in both of them. Another reason I chose them is that I could buy my stuff and not carry a contract. I've been with them for two years now. The installation of the device was very easy and their staff has been very friendly. Every time I talk to somebody, it has gone well. Their app with its interactive features is pretty cool as well.

We've been using Frontpoint for a little over a year now. The only issue I had was with setting up the camera. I had trouble getting it to connect to my Wi-Fi. So, I ended up having to call customer service and they helped me with that. They were great and wonderful. Also, I mainly use the mobile alarm app for activating and deactivating my device. This system definitely gives me a sense of security knowing that I have it. I don't always use it but it makes me feel secure knowing that it is there for the times that I do use it.

I've had several home security providers over the past 10 years. What I like about Frontpoint was the easy setup. You can just stick the sensors everywhere. When one of the sensors was not working, I called and they simply asked me the model number and I got the sensor in a couple of days. It was very easy. I installed the application and we use it to arm and disarm the system. I am not a techy kind of guy but it's very easy to use. My wife and the kids feel better with a security system when I travel or I am out of town. I would be very glad to recommend Frontpoint.

I had a lot of trouble getting Frontpoint's security device to be where they needed to be on the door because my doors are not flat and so its stick-on security device didn’t meet like they should. I have a habit of forgetting that the system is still on when I come home and I'm sitting in my car for a little bit before I walk in the door and the alarm goes off. I have to reach for my cell phone to disable it and before I can do that, they called me and I can't disable it because they're on the phone with me so that annoys me. But other than that, I feel better having Frontpoint installed in the house.

I was doing some internet browsing on home security systems, found different options, and Frontpoint somehow looked the best for me, so I went with them. Whoever called me at Frontpoint or whomever I needed to call there was fine, and I have no complaint at all. Everything went smoothly when we installed our security device. It works pretty well. It's a psychological thing, but we do feel more secure since installing it. We did not have any trouble so far with somebody trying to get in, but we keep it just in case someone does. We arm our security system from our cellphones when we are out of the house and we disarm it when we are back, and we do this daily and it absolutely works fine.

I have peace of mind with Frontpoint. Installing the system was really easy. The folks I've talked to are prompt and responsive. When I call in for questions about the technical aspects of resolving some issues with false alarms, my talks with them have all been really positive. I almost always arm the system from my phone. It's great and super convenient because I always forget to do it by hand on the way out of the door.

I've had Frontpoint for over a year now and the installation was easy. All of my interactions with the team has been positive and professional. The system's interactive features are convenient and easy to use. It gives me peace of mind knowing that my home is more secured with Frontpoint.

I used ADT in the past. Frontpoint was recommended to me and it's been exactly one year now that I've been using them. The billing process is much easier with Frontpoint compared to ADT where I had a lot of billing issues. I also like the fact that Frontpoint is mobile and I can take my unit when I move. They are really responsive too. If my alarm goes off, even if by accident, they'd call me and ask if I'm okay. Everybody I've called is really nice which I didn't experience with ADT. Even if I have a complaint, Frontpoint's customer service is standard across. I've never run into anybody who's mean or made me feel like I was a burden, and that’s really important to me. If I have good customer service, the price doesn’t bother me.

I have Frontpoint since 2010. The government where I used to work had Frontpoint and I liked the system, so I decided to get it. I used to have another security service provider but Frontpoint is 100% better. Installation was simple. I put the remotes and sensors up, called their reps, and they activated it. I arm and disarm the system from the app all the time and it is great.

I have been with Frontpoint for a year now and have a great experience with them. Their device is easy and simple to use. It only took me about 15 minutes to install and so far everything has been great. They answer the phone quickly and call back very quickly and are very helpful. I've used all of their interactive features and it's very user-friendly, easy, and convenient. Now I have a much greater sense of security.

When I ordered the system, the Frontpoint reps were helpful and told me what I needed to get. Installation was super easy and the reps were cool when I activated the system. Everything’s been really good.

I've had Frontpoint for a year and my experience with them has been very pleasant. However, I had it disconnected because I am in the process of moving but when I talked to their reps before the move to see what I needed to do, he was very helpful.

We've used Frontpoint's home security system for one year. It was super easy for us to install our security device. I've had to call the team at Frontpoint a couple of times before, and I'm due to call them again right now because something's not working right. They've helped me when I've had issues, and taken the time with me. I love being able to arm or disarm the system from my app. That's the part that we use, and I can't get out without my app. Since installing our security device, I can sleep a little easier, especially when my husband travels.

I did online research, and Frontpoint was the only service I found that doesn't require local landline. I called for advanced feature keycode to unlock a device, and getting the code was very easy. It took me a couple of minutes to get someone on the phone, and I got the code immediately. Every time I called, I got someone to talk to. Plus, the interactive feature is great. I'm using the system and monitoring my house from my phone. It seems to be working fine as advertised. I'm just hoping my house is secure enough so nobody else can get in it.

I've been using Frontpoint for a year now. Someone calls me if the alarm went off and the interactions have all been good. We arm or disarm from our phone all the time which is nice. The only issue is that the alarm is not loud enough. If we’re upstairs, we cannot even hear them go off which we're supposed to. It’s annoying that we can’t hear it.

We've been using Frontpoint for about a year and it was pretty easy installing and I just have had problems with activating it. It went off without actually needing to go off because I armed it through my phone. They told me that I was messing it up and that it was a user error. So it went off four times and the police ended up charging me and I paid a couple of hundred dollars out of pocket.

and if I have a security system it's cheaper. However, I was having a little trouble with the knob on the door but Frontpoint took care of it. I would definitely recommend Frontpoint.

I had ADT before switching to Frontpoint. Their services are the same but with ADT, the equipment was leased and I never owned anything. Frontpoint's security device is easy to install but I had them send me new adhesive pads because with time, the window sensors would fall off. Also, their team was very helpful when I've had to reset the monitoring thing. I use their mobile app all the time and it's a great feature. With Frontpoint installed, I worry less and it helps me sleep better at night.

Frontpoint's security device is easy to install and pretty straightforward. I talked to a couple of people when we were first starting it out and they were really helpful. Their app makes controlling the system easier.

Installation went great, and I definitely have more peace of mind ever since. Access to the system anywhere, anytime is a must-have nowadays, which I've tried through the Frontpoint app. Also, they have way better customer service compared to others I've tried. Frontpoint's reps have been awesome. Every time I have a question or we're having issues, they fix it right away.

Frontpoint has good reviews online and we got it for my Mom. She's had it for a little over a year now and it's all good so far. She has called them because she gets a little confused sometimes and they’ve been able to help her directly.

I've been with Frontpoint for a year now. I was looking for a security system, researched on the internet, and settled with them. They seemed to be the most responsive and more of what I wanted. I wouldn’t have been able to do installation alone, but the guy on the phone was more than helpful. He had about two hours almost on the phone with me.

I've had simple issues of malfunctioning sensors and the Frontpoint reps have talked me through them every time and they've sent me new ones right away. So, I've been fairly happy with that. However, I would like to be able to customize a different mode because one of the sensors is in the basement. Sometimes my mother-in-law's there and when she's not there, I would like to turn that motion sensor on at night. But I don't want to turn on the other motion sensor on my ground floor because my kids will set it off. They've given me a couple of surf-fixes but it ought to be easy to do through the app to choose which ones you want on and off. I have told them several times about that but it has not happened yet. Other than that, my experience with them so far has been totally fine.

Anytime I have a security system, I have more peace of mind. Our home had a security system but when I first moved to Texas, the apartment complex I lived at did not have one. I then got Frontpoint. Installation was very simple, and their people were wonderful about being available to me if I had a problem. I had moved again and up until a couple of weeks before I did, I've never had a false alarm go off, but then it went off twice. Since I moved it to my new location, it hasn't gone off again. Except for that, it's been great. The reps are fantastic when I deal with them on the phone. I'd definitely recommend Frontpoint.

I've been with Frontpoint for a year and it's good to have the system. It was an easy installation but I have almost two sensors that are not working. When I installed it, I told their guy and he told me that he’s gonna send me something, but nothing happened and I hadn't followed up as well.

I've been with Frontpoint going on two years, and operation is going fine. I've used my phone and computer to check, arm, and disarm the system. I have no complaints with Frontpoint other than they're more expensive than they ought to be compared to some of the other security systems.

The team at Frontpoint has been helpful and prompt. There were a couple of false alarms where we accidentally had the alarm went off and they worked with us and even with the local authorities. I activate and deactivate my alarm from my phone at least half of the time and it's very convenient. I have peace of mind having Frontpoint and I have recommended them.

I like the fact that I did the installation myself and it was super simple. Their customer service has been great, too. I had one incident where my sensors were tripping false alarms and they handled it fairly smoothly. I do use the app and it's working as it should. I do have less worries since having Frontpoint. It definitely made leaving the house at a longer period of time easier for me. I could log in and figure out what's going on or keep an eye on the house.

I have Frontpoint on a rent house and also where I'm living right now. I'm really impressed with the customer service. They've been very courteous, informative, knowledgeable, and helped me quickly to the point. Being a police officer, I'm hard to surprise or please with a good monitoring system. I know people and have seen a lot of stuff, but I haven't seen anything negative at all in my line of duty with Frontpoint. I absolutely love the system and I'm very happy. I've recommended Frontpoint to many people.

I am happy with Frontpoint. Installing their device was incredibly easy. I couldn't believe how easy it was. We have a previous security system, we had it for 15 years. Their devices were bulkier, has more obvious wires. I assumed it worked, because we just never got broke into. Frontpoint is all wireless. But there has been something wrong with the motion detector and it kept alarming. Every time the heat would come on, no matter where we put that thing, it would alarm. We had to take it out and to put different stuff in. I'm still bummed about that.

I've been with Frontpoint for about a year now and everybody in their team has been good so far. I like the interactive features of the system. The only thing I'm not too happy about is the price of the sensors. I want additional sensors, but they're very expensive. Nonetheless, I'm happy with the service of Frontpoint.

Frontpoint is better that the ones I used before. I had both ADT and Vivint. Frontpoint's security device is easy to install but the camera wasn't the best. We use the mobile alarm app and it's great. I love being able to look at our camera anywhere. And also, our father-in-law has to get onto our account, so he was able to download the app too, which was awesome. The security system works great and we have more peace of mind.

My experience with Frontpoint has been pretty smooth sailing. We use their app more than the actual system and it's convenient. It's helpful to have that on our phones. Having Frontpoint adds some peace of mind especially when we're going on long trips. It's nice to know that we know what's going on in the home front.

Frontpoint is my first home security provider and I've been using them for over a year. The installation was easy but I had some trouble with the wireless signal in my house. They upgraded two or three of my sensors to the long-range sensors and it was a lot better after that. I use the phone app and web app at certain times and both have worked good. I like everything and have no complaints. At night we have a little more peace of mind knowing we have sensors all over the doors. Their customer service has been really good whenever I called and they deserve some credit for that.

My wife she uses the interactive feature to turn the alarm on and off when we leave the house. It's useful and we enjoy it. We have a young son and sometimes my wife sleeps in another part of the house so it's good to have the system at night. It definitely gives us peace of mind. They were also responsive when we set the alarm off. It's nice having Frontpoint.

We liked that we were able to install our Frontpoint security system ourselves easily instead of having to pay for someone. It's also been cheaper per month than what we had before. I'd recommend Frontpoint.