Floor Coverings International Reviews

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Edited by: Jon Bortin

About Floor Coverings International

Floor Coverings International sells and installs multiple types of flooring, including hardwood, carpet, laminate, vinyl and tile. The company uses a Mobile Flooring Showroom® to bring samples to your home so you can see how different colors and styles look. FCI has more than 300 locations across 39 states and five provinces in Canada.

Pros
  • Mobile showroom lets you see samples in your home
  • Wide variety of flooring materials
  • Offers financing options with down-to-the-penny quote
  • Free in-home consultation with same-day proposal
Cons
  • Limited selection of laminate flooring
  • Not ideal for DIYers

Our editor’s take

Floor Coverings International takes much of the work out of installing new floors by bringing a mobile showroom to you and letting you see options in your home. The company’s approach is ideal if you want a simple purchase and installation process, but it may not appeal to do-it-yourselfers who’d like to save money by performing some of the installation themself.

Floor Coverings International products

Floor Coverings International has a broad selection of flooring products. As of publishing, the company offers more than 450 different styles made from a variety of materials, including:

  • Carpet: Carpet is a versatile flooring option for most rooms in your home. FCI has around 250 different carpet styles, and each style is available in multiple colors.
  • Hardwood flooring: Wood flooring continues to grow more popular because of its durability and appearance. FCI stocks around 30 different styles of hardwood flooring, with each style available in anywhere from three to 13 colors.
  • Laminate flooring: Laminate flooring is a great choice if you want the looks of hardwood at a lower price point. The company has around 10 styles of laminate flooring, each available in two to eight colors.
  • Vinyl flooring: Vinyl Flooring and more specifically “waterproof vinyl flooring” has quickly become the most popular type of hard surface flooring over the last 5-10 years. Available in wood plank and tile/stone options, Floor Coverings International has over 40 different styles to choose from.
  • Stone/tile flooring: Most commonly used for bathrooms and kitchens, FCI’s tile selections also work for kitchen backsplashes and similar projects. The company sells more than 150 styles of tile in a variety of colors.
  • Environmentally friendly flooring: In addition to standard selections, Floor Coverings International also stocks cork, glass tile, bamboo and cork flooring options for those looking to renovate their home while staying green.

Floor Coverings International works directly with manufacturers that include Shaw Industries, Mohawk, Engineered Floors, Cali Flooring and AHF (formerly Armstrong Flooring).

Floor Coverings International services

Floor Coverings International offers an all-in-one approach to having new floors installed. While the company has a variety of materials you can browse on its website, the company brings a mobile showroom with more than 3,000 product options to your home for your initial in-home consultation so you can see how different flooring options look in your home.

The company’s employees help you choose the right flooring for your home during your free initial in-home consultation, which takes around 90 minutes. FCI’s team helps you design your space and answer any questions you have about each type of floor you’re interested in and its installation requirements.

Once you’ve made your choice, the company provides you with a same-day, down-to-the-penny quote that lets you know the total price of your project. The proposal includes the cost of the flooring and installation.

During installation, FCI’s flooring contractors move furniture, remove and haul away your old flooring, prepare your subfloor, install the new flooring, add any necessary trim and clean up any leftover materials.

The company also schedules a follow-up appointment for seven to 10 days after your new floor is completed so its team can check on your new floor and ensure everything is in good condition.

Floor Coverings International installation costs

The cost to install new flooring from Floor Coverings International varies widely depending on the scope of your project, the materials you choose, where you live and other factors. The company only provides quotes after an in-home consultation. The quote includes both material and labor costs.

The company offers financing options and provides different financing options with each of its proposals after your initial in-home consultation.

Floor Coverings International warranty

Floor Coverings International offers a warranty of at least one year on installation and workmanship at all locations. Extended warranties are available at select locations.

All of the products showcased in the mobile showroom come with a factory-direct limited warranty offered and provided by the manufacturer.

Floor Coverings International FAQ

What is Floor Coverings International?

Floor Coverings International is a flooring installer that works with you in your home to choose and install your new floors. The company works directly with flooring manufacturers and offers carpet along with hardwood, laminate, vinyl and tile flooring.

Where is Floor Coverings International available?

Floor Coverings International has offices in 39 states and five provinces Canada. It has local teams in the following U.S. states.

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Massachusetts
  • Michigan
  • Minnesota
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • Ohio
  • Oklahoma
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • Wisconsin
Is Floor Coverings International legit?

Floor Coverings International is a legitimate company with local teams in 39 states.

Floor Coverings International Reviews

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    How do I know I can trust these reviews about Floor Coverings International?
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    Page 1 Reviews 0 - 10
    Customer ServiceStaff

    Reviewed Jan. 17, 2025

    We had some work done on our home. The vinyl flooring was done so poorly the padding was so thin, that floors are so cold. The trim along the edges were horrible, corners were not metered. Casey owns the business yet knows very little. His help are not professional either. Also the job was to be done in 2 days it was 4. And we have a couple dogs, and they have to dress in full Armour to work in your home. These guys are truly pathetic. They were called 6 times to come and replace the trim and they still have not done so. If you would like pictures contact Better Business Bureau.

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    Floor Coverings International
    Response from Floor Coverings International

    We apologize for your experience, Chester. As we mentioned when we spoke, the vinyl was installed following the manufacturer's guidelines, but the cold floor issue is due to the lack of insulation in your mobile home, which we could not address due to budget constraints. It is important to note that we issued a credit. We acknowledge that the project took longer than anticipated; however, this was communicated transparently. We encourage you to call us again if there is anything else we can do.

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      Customer ServiceStaff

      Reviewed Sept. 20, 2024

      We recently worked with Floor Coverings International - Louisville to replace our carpet with carpet tile at Protegis Fire & Safety, and we couldn’t be more pleased with the results. The attention to detail throughout the project was excellent. From start to finish, they maintained regular communication, ensuring everything was completed to our satisfaction. Their commitment to follow-up and making sure the project stayed on track truly set them apart. We highly recommend their services to anyone looking for quality and professionalism in their flooring projects.

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      Contract & TermsPricePunctuality & SpeedStaff

      Reviewed May 19, 2024

      Floor Coverings International Greater Pittsburgh replaced the tile floor in the kitchen, bathroom and laundry room. We had a contract that was agreed and signed before the work began. After the work was done and the final payment was made they wanted an additional $500. The only additional material they had to buy was two bags of thin set and additional box of grout which should have been calculated for during the quote. He took my wife to the corner of the room that day and whispered he wanted more money. After the fact I contacted him and told him the additional money wasn't right. I told him I had done the following things that wasn't my job to do but I did thinking the agreed upon price would be lowered.

      1.) Removed all appliances.
      2.) Prepped Garage for tile work.
      3.) Was initially told would start Wednesday 31 Jan and didn’t drop off equipment till Friday 2 Feb late in the afternoon. Started on the job 5 Feb.
      4.) Picked up tile myself and hauled it to the house and had to hand unload the 15 bags of thin set.
      5.) Removed interior doors.

      6.) Allowed installer to use my hammer drill.

      7.) Picked up 2 sheets of ½” plywood and returned.
      8.) Removed the nails on 2 sheets of 3/8” plywood over lament and then reattached.
      9.) Helped installer to lift and shim hardwood floors. Took about 3 hours.
      12.) Reinstalled all appliances except the fridge.
      13.) Spent 3 hours to clean the floor.

      14.) Reinstalled the interior doors.

      15.) Electric heater in garage ran for many days.
      16.) Repaired and wood filled, sanded, and stained cuts of wood flooring.
      17.) Replaced wax seal on toilet drain

      18.) They used the upstairs bathroom for three weeks.

      The floor company said I slowed the installer by helping him the day we shimmed the hardwood floor. On that day the installer thanked me numerous times and said I saved him time.

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      Customer ServiceInstallation & Setup

      Reviewed April 20, 2024

      Floor Coverings International provided exceptional customer service from start to finish. They were responsive to my inquiries and worked diligently to complete the installation of my new tile floors. I'm thrilled with the outcome!!!

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      Floor Coverings International Company Information

      Company Name:
      Floor Coverings International
      Website:
      floorcoveringsinternational.com