First American Home Warranty vs. Super
Compare coverage, cost and reviews
4.2
8,599 reviews
|
3.5
413 reviews
|
No. of plans:3 | No. of plans:3 |
Starting cost$42 | Starting cost$45 |
Service fee$100 or $125 | Service fee$75 |
+1 more
First American Home Warranty and Super are two major home warranty companies. Both offer comprehensive coverage plans designed to safeguard your home's essential systems and appliances.
We recommend First American Home Warranty to those looking for comprehensive plans at the lowest cost. While the repair limits are generally higher at Super, the annual cost of premium coverage is lower at First American.
You may pay more upfront for a comprehensive plan from Super, but there are no coverage limits on most systems, including common high-ticket repair items like heating and air conditioning systems. It also has a higher ceiling on appliances than plans from First American.
First American Home Warranty vs. Super plans and pricing
Home warranty companies generally offer varying levels of coverage, but how companies separate their plans can be very different. Many companies split up coverage for appliances and systems.
Home warranty plans can be divided into three categories:
- Appliance plans cover common home appliances, including washers, ovens and refrigerators. Most appliance plans do not cover home electronics, including televisions, but some companies offer electronics coverage for an additional cost.
- System plans typically include coverage for your home’s plumbing, electrical and HVAC systems.
- Combo plans cover both systems and appliances, though not all combo plans provide the same level of coverage.
Take a look at what you want your plan to cover. If your appliances are new and covered under a manufacturer’s warranty, you can save money by choosing a plan that only covers your home’s systems.
Pricing for home warranty plans typically depends on your choice of service fee, which is your out-of-pocket cost when filing a claim. Choosing a lower service fee increases the plan's cost. If you don't expect to make many claims, a higher service fee might save you money overall.
Here's a breakdown of the cost of First American Home Warranty and Super plans based on the service fee you choose:
First American Home Warranty pricing
You can select a service fee of $100 or $125 with First American Home Warranty. You’ll pay $25 more out of pocket for repairs with the higher service fee, but your plan will cost you $5 less monthly.
Service fee | Starter | Essential | Premium |
---|---|---|---|
$100 | $47.00 | $62.00 | $82.00 |
$125 | $42.00 | $57.00 | $77.00 |
Super pricing
Super only offers one service fee of $89, so its plans’ monthly costs are always the same. Pricing varies depending on your home’s square footage. You can get a discounted rate for paying annually:
- Simple plan: $489.00 per year
- Signature plan: $829.00 per year
- Lux plan: $1,399.00 per year
Service fee | Simple | Signature | Lux |
---|---|---|---|
$89 | $45.00 | $77.00 | $121.00 |
*Cost information is accurate as of the time of publishing. Price quotes used a Texas ZIP code; pricing may vary in other locations.
First American Home Warranty vs. Super coverage
First American Home Warranty and Super both offer a range of plans designed to protect your home's systems and appliances, but there are some notable differences in their coverage options.
First American Home Warranty offers three plans that all cover your home’s systems and appliances. Higher-tier plans cost more, but provide more comprehensive coverage.
Super offers three combo plans that provide varying levels of coverage for your home’s systems and appliances.
Coverage | ||
---|---|---|
Plan | ||
Air conditioner | ||
Heating | ||
Plumbing | ||
Electrical | ||
Ductwork | ||
Sump pump | ||
Water heater | ||
Interior plumbing lines | ||
Interior electrical lines | ||
Exterior plumbing lines | ||
Exterior water lines | ||
Refrigerator | ||
Dishwasher | ||
Oven | ||
Range | ||
Cooktop | ||
Microwave | ||
Food center | ||
Garbage disposal | ||
Trash compactor | ||
Ice maker | ||
Hot/cold water dispenser | ||
Range exhaust hood | ||
Kitchen exhaust fan | ||
Clothes washer | ||
Clothes dryer | ||
Toilets | ||
Bathtub/shower | ||
Faucets | ||
Ceiling fans | ||
Attic fans | ||
Central vacuum | ||
Doorbells | ||
Garage door openers | ||
Roof leak repairs | ||
Main breaker | ||
Plumbing stoppages | ||
Home electronics | ||
Smoke detectors | ||
Jetted tub components |
First American Home Warranty vs. Super add-ons
First American Home Warranty and Super also offer additional coverage options. These add-ons allow you to customize your home warranty coverage, ensuring that your plan includes protection for items that may not be included in the standard packages.
First American Home Warranty add-ons
If you’d like additional coverage, First American Home Warranty lets you pick up to 12 add-ons. Here’s the monthly cost of the most popular options:
Optional coverage | Monthly cost |
---|---|
Septic pump | $4.99 |
Roof leak repair | $9.99 |
Well pump | $9.99 |
Guest unit | $12.99 |
Electronics protection | $14.00 |
Pool and spa | $20.99 |
Super add-ons
Super offers 17 add-ons so you can tailor your coverage. Here’s how much you’ll pay monthly for the most popular items:
Optional coverage | Monthly cost |
---|---|
Sprinkler system | $5.00 |
Septic system | $7.00 |
Well pump | $9.00 |
Second refrigerator | $13.00 |
Guest unit | $21.00 |
First American Home Warranty vs. Super reviews and ratings
We looked at thousands of reviews from real home warranty customers. Here’s what home warranty shoppers care about most:
- Technicians: Reviewers often mention the quality of a company’s in-network technicians. This typically relates to how quickly and adequately technicians identify and resolve issues with a home’s systems and appliances.
- Customer service: Being able to reach a representative easily and resolve account issues efficiently are the hallmarks of good customer service. Customer service reviews also frequently mention how knowledgeable and polite the company’s representatives are.
- Claims handling: Reviews about claims handling usually revolve around two things: speed and convenience. When customers complain about a poor claims process, it often relates to a slow response time for home repairs or a complicated system for submitting claims.
- Coverage: Reviewers who discuss coverage typically mention how well a home warranty company honors its contract (in the reviewer’s opinion). A denied claim or an unsatisfactory coverage limit frustrates customers and leads to poor reviews.
Below we break down what percentage of First American Home Warranty and Super customer reviews over the last year mentioning one these four important factors reflected a happy or satisfied customer. The closer a company is to a 100% satisfaction rate, the better it is in that area.
Technicians | Customer service | Claims handling | Coverage | |
---|---|---|---|---|
First American Home Warranty | 73% | 65% | 70% | 70% |
Super | 25% | 0% | 0% | 0% |
Company | Customer rating | Starting cost | Service fee | Plans | Covered systems | Covered appliances | |
---|---|---|---|---|---|---|---|
3.9 | $29.99 | $100 or $125 | 3 | 14 | 9 | Learn more | |
4.0 | $46.83 | $100 | 2 | 9 | 8 | Learn more | |
2.8 | $60.42 | $60 or $75 | 3 | 8 | 7 | Learn more | |
3.7 | $49.99 | $100 | 3 | 8 | 8 | Learn more | |
3.5 | $39.99 | $75 | 2 | 10 | 9 | Learn more | |
5.0 | $39.99 | $60 to $100 | 2 | 6 | 13 | Learn more | |
2.6 | $30 | $75 or $125 | 4 | 8 | 8 | Learn more | |
3.4 | $49.99 | $50 to $125 | 3 | 6 | 9 | Learn more | |
4.2 | $42 | $100 or $125 | 3 | 7 | 10 | Learn more | |
4.0 | $38.99 | $100, $125 or $150 | 3 | 10 | 12 | Learn more | |
4.0 | $50 | $100 or $125 | 3 | 10 | 10 | Learn more | |
2.3 | $41.99 | $70 to $150 | 3 | 6 | 12 | Learn more |