First American Home Warranty vs. HomeServe
Compare coverage, cost and reviews
4.2
8,603 reviews
|
2.7
1,901 reviews
|
No. of plans:3 | No. of plans:17 |
Starting cost$42 | Starting cost$3.99 |
Service fee$100 or $125 | Service feeVaries |
+1 more
First American Home Warranty and HomeServe are two major home warranty companies. Both offer comprehensive coverage plans designed to safeguard your home's essential systems and appliances.
We recommend First American Home Warranty for its balanced entry-level coverage. A basic plan from First American offers protection on a mix of common appliances and major systems, providing good value for those seeking comprehensive protection.
HomeServe stands out for its flexible pricing options. With unique a la carte coverage, HomeServe allows customers seeking minimal protection to create lower-cost, customized plans.
First American Home Warranty vs. HomeServe plans and pricing
Home warranty companies generally offer varying levels of coverage, but how companies separate their plans can be very different. Many companies split up coverage for appliances and systems.
Home warranty plans can be divided into three categories:
- Appliance plans cover common home appliances, including washers, ovens and refrigerators. Most appliance plans do not cover home electronics, including televisions, but some companies offer electronics coverage for an additional cost.
- System plans typically include coverage for your home’s plumbing, electrical and HVAC systems.
- Combo plans cover both systems and appliances, though not all combo plans provide the same level of coverage.
Take a look at what you want your plan to cover. If your appliances are new and covered under a manufacturer’s warranty, you can save money by choosing a plan that only covers your home’s systems.
Pricing for home warranty plans typically depends on your choice of service fee, which is your out-of-pocket cost when filing a claim. Choosing a lower service fee increases the plan's cost. If you don't expect to make many claims, a higher service fee might save you money overall.
Here's a breakdown of the cost of First American Home Warranty and HomeServe plans based on the service fee you choose:
First American Home Warranty pricing
You can select a service fee of $100 or $125 with First American Home Warranty. You’ll pay $25 more out of pocket for repairs with the higher service fee, but your plan will cost you $5 less monthly.
Service fee | Starter | Essential | Premium |
---|---|---|---|
$100 | $47.00 | $62.00 | $82.00 |
$125 | $42.00 | $57.00 | $77.00 |
HomeServe pricing
HomeServe is unique among home warranty companies. It has no service fee and offers no add-ons. Instead, it has 17 plans — far more than the standard one to four that most companies offer. With the company’s a la carte style of coverage, you can combine plans that best suit your needs. Monthly pricing for three of its plans is shown below.
Service fee | Electrical Surge | Heating & Cooling System | Premium Home Protection |
---|---|---|---|
$0 | $3.99 | $19.99 | $69.99 |
*Cost information is accurate as of the time of publishing. Price quotes used a Texas ZIP code; pricing may vary in other locations.
First American Home Warranty vs. HomeServe coverage
First American Home Warranty and HomeServe both offer a range of plans designed to protect your home's systems and appliances, but there are some notable differences in their coverage options.
First American Home Warranty offers three plans that all cover your home’s systems and appliances. Higher-tier plans cost more, but provide more comprehensive coverage.
HomeServe offers 17 that cover various appliances and systems around your home. You can combine multiple plans to get all the coverage you need. We cover three of HomeServe's plans in the table below, but there are many more to choose from.
Coverage | ||
---|---|---|
Plan | ||
Air conditioner | ||
Heating | ||
Plumbing | ||
Electrical | ||
Ductwork | ||
Sump pump | ||
Water heater | ||
Interior plumbing lines | ||
Interior electrical lines | ||
Exterior plumbing lines | ||
Exterior water lines | ||
Refrigerator | ||
Dishwasher | ||
Oven | ||
Range | ||
Cooktop | ||
Microwave | ||
Food center | ||
Garbage disposal | ||
Trash compactor | ||
Ice maker | ||
Hot/cold water dispenser | ||
Range exhaust hood | ||
Kitchen exhaust fan | ||
Clothes washer | ||
Clothes dryer | ||
Toilets | ||
Bathtub/shower | ||
Faucets | ||
Ceiling fans | ||
Attic fans | ||
Central vacuum | ||
Doorbells | ||
Garage door openers | ||
Roof leak repairs | ||
Main breaker | ||
Plumbing stoppages | ||
Home electronics | ||
Smoke detectors | ||
Jetted tub components |
First American Home Warranty vs. HomeServe add-ons
First American Home Warranty and HomeServe also offer additional coverage options. These add-ons allow you to customize your home warranty coverage, ensuring that your plan includes protection for items that may not be included in the standard packages.
First American Home Warranty add-ons
If you’d like additional coverage, First American Home Warranty lets you pick up to 12 add-ons. Here’s the monthly cost of the most popular options:
Optional coverage | Monthly cost |
---|---|
Septic pump | $4.99 |
Roof leak repair | $9.99 |
Well pump | $9.99 |
Guest unit | $12.99 |
Electronics protection | $14.00 |
Pool and spa | $20.99 |
HomeServe add-ons
HomeServe does not offer add-ons, unlike most other home warranty companies. Instead, it offers 17 plans that you can combine to get the coverage you want. It's a unique system that allows you to pay for what you need without requiring single-item add-ons.
First American Home Warranty vs. HomeServe reviews and ratings
We looked at thousands of reviews from real home warranty customers. Here’s what home warranty shoppers care about most:
- Technicians: Reviewers often mention the quality of a company’s in-network technicians. This typically relates to how quickly and adequately technicians identify and resolve issues with a home’s systems and appliances.
- Customer service: Being able to reach a representative easily and resolve account issues efficiently are the hallmarks of good customer service. Customer service reviews also frequently mention how knowledgeable and polite the company’s representatives are.
- Claims handling: Reviews about claims handling usually revolve around two things: speed and convenience. When customers complain about a poor claims process, it often relates to a slow response time for home repairs or a complicated system for submitting claims.
- Coverage: Reviewers who discuss coverage typically mention how well a home warranty company honors its contract (in the reviewer’s opinion). A denied claim or an unsatisfactory coverage limit frustrates customers and leads to poor reviews.
Below we break down what percentage of First American Home Warranty and HomeServe customer reviews over the last year mentioning one these four important factors reflected a happy or satisfied customer. The closer a company is to a 100% satisfaction rate, the better it is in that area.
Technicians | Customer service | Claims handling | Coverage | |
---|---|---|---|---|
First American Home Warranty | 73% | 65% | 70% | 70% |
HomeServe | 35% | 16% | 0% | 0% |
Company | Customer rating | Starting cost | Service fee | Plans | Covered systems | Covered appliances | |
---|---|---|---|---|---|---|---|
3.9 | $29.99 | $100 or $125 | 3 | 14 | 9 | Learn more | |
4.0 | $46.83 | $100 | 2 | 9 | 8 | Learn more | |
2.8 | $60.42 | $60 or $75 | 3 | 8 | 7 | Learn more | |
3.7 | $49.99 | $100 | 3 | 8 | 8 | Learn more | |
3.5 | $39.99 | $75 | 2 | 10 | 9 | Learn more | |
5.0 | $39.99 | $60 to $100 | 2 | 6 | 13 | Learn more | |
2.6 | $30 | $75 or $125 | 4 | 8 | 8 | Learn more | |
3.4 | $49.99 | $50 to $125 | 3 | 6 | 9 | Learn more | |
4.2 | $42 | $100 or $125 | 3 | 7 | 10 | Learn more | |
4.0 | $38.99 | $100, $125 or $150 | 3 | 10 | 12 | Learn more | |
4.0 | $50 | $100 or $125 | 3 | 10 | 10 | Learn more | |
2.3 | $41.99 | $70 to $150 | 3 | 6 | 12 | Learn more |