Erie Home Reviews

I was initially attracted to their products of a metal roof. I called for an appointment and it was set up for "Good Friday". I specifically inquired if that was going to be a problem and was specifically told, "no". I was only told to set aside time with my wife and I for the appointment. Well, the date came and we are sitting waiting and no one showed. No call, no show. I called the office and was told, sorry the person who set up the appointment failed to get back in contact with me to notify me that they had to cancel due to overbooking. I'm like, no one could call or e-mail me of the change. We're sitting here and no one could find the time to inform us of the change. Pretty much "sorry, so sorry, oh well " attitude. Informed me that for another appointment wouldn't be until six weeks out.

Total waste of time, like most lazy Maine contractors. Was looking for quote I knew ahead of time I would not get, as most Maine businesses are scams that don't show up. As I took a day out of my life to wait for Erie, they did not show. do not recommend, my time is valuable to waste it on lazy roofers, AND NOW lazies call EVERYDAY, DO NOT TRUST ANY LYING ROOFING COMPANY THAT CAN'T GIVE A DIRECT QUOTE, all found on MSN networks

I'm still paying over $20,000 for a new roof. Roof has been leaking since day one. Also, they failed to seal the flat roof cover, so it's been leaking down into the walls, destroying the walls. The attic is still leaking and since they installed the ridge vents improperly, it's a lot hotter in the attic now. I've been asking for over 2 years to correct these and other things (got a licensed roof inspection). So far, they've done nothing. By the time the roof is paid off, it will be over $50k for this failing roof.

I knew it was a mistake when they scheduled a visit at 6 pm in February on east coast… it’s dark. Gentlemen (2) that came out were very nice & easy going. They inspected the attics, took pictures and then the show began. The speech/sales pitch and so on for 3 Hours!!! They finally left and the product seemed like quality but prices started out astronomical and fluctuated so much that you knew you were getting screwed. For someone to go from $48k to 38k by calling the Manager (wizard) you know it’s all fluff. Please, Seniors have someone with you when they visit that can be very persuasive and you may feel intimidated to sign something legally binding. Buyer Beware. Please understand this review based solely on an Estimate Visit, I did not purchase any product from this company.

I had them come out to quote me. While their product looks good, seems well made. The price they want for it is INSANE. Unless you're rich and like spending money, look elsewhere. Classic bait and switch marketing right here.

Had a new expensive roof installed by Erie end of summer 2025. Salesman David B. was seemingly my best friend during this time. Two months later I needed their help in getting financial help from FEMA. Suddenly I was no longer his friend. Won't even return my messages. Wasn't asking for much. Beware David B. and Erie. Also, on their website it shows over 100 reviews...strangely all reviews are 5 star. When I tried to post a review (that would not have been a 5 star) there was no option to do so. When I did a chat with their chat service it took my review along with my contact info and said it would be forwarded to Erie...and that they would be in touch with me. They never contacted me, never posted my review. Sneaky rotten company.

Two salesmen from Erie Home came to my home to give me estimate for a roof replacement. One of the salesmen was extremely unprofessional. He was argumentative and rude. When he became overbearing, I instructed them to leave my home. As a senior citizen, this experience was unsettling. I will not use this company.

Erie Home replaced our roof in 6 hours. The employees worked very hard and fast. Very polite and gave us all the info we needed to make our decision. Our roof is beautiful. I highly recommend them. You get what you pay for. I am in love with the color I chose. If you want the best product and service I recommend them.

Called Erie Home. Set up a appointment to have someone come to my house to get a price and see what colors and styles they had. On the day of the appointment they were to be at the house at 1pm. Sat at home all afternoon and no show no call. Called the company and asked why nobody showed up, was told they did not come because I did not answer the phone the day before. I worked from 7 to 7 the day before. How could I answer the the phone? The lady was very rude to me on the phone when I did call them that day too. I would not even recommend them to anyone.

Two sales personnel showed up at my home on Monday 13 October. Inspected the roof outside and in the attic. Set down at the table and discussed the cost of a Metal Roof (which one I heard the price, I said NO way). Then discussed asphalt shingles for $64,837 (roof only needs 47 squares), I said this seem a little high. So, the next offer (after they talked to the "manager") was for $55,000 with a $10,000 down, and I would finance $45,000 with a 13% interest rate. The $10,000 was required that day to be guaranteed the $55,000 deal. I told them NO way was I going to give them $10,000. They left and were not very happy. Since then I have 3 estimates from local Roofing companies and not one has been over $20,000.