Erie Home Reviews

Called Erie Home. Set up a appointment to have someone come to my house to get a price and see what colors and styles they had. On the day of the appointment they were to be at the house at 1pm. Sat at home all afternoon and no show no call. Called the company and asked why nobody showed up, was told they did not come because I did not answer the phone the day before. I worked from 7 to 7 the day before. How could I answer the the phone? The lady was very rude to me on the phone when I did call them that day too. I would not even recommend them to anyone.

Two sales personnel showed up at my home on Monday 13 October. Inspected the roof outside and in the attic. Set down at the table and discussed the cost of a Metal Roof (which one I heard the price, I said NO way). Then discussed asphalt shingles for $64,837 (roof only needs 47 squares), I said this seem a little high. So, the next offer (after they talked to the "manager") was for $55,000 with a $10,000 down, and I would finance $45,000 with a 13% interest rate. The $10,000 was required that day to be guaranteed the $55,000 deal. I told them NO way was I going to give them $10,000. They left and were not very happy. Since then I have 3 estimates from local Roofing companies and not one has been over $20,000.

Live in a 2880 square foot house with a 3-car garage built in 2008. Two salesmen showed up for a price quote today. Nice, polite and courteous. Looked at roof from outside and in the attic and they pointed out problem areas. Then came the presentation which lasted most of the afternoon, around 3 1/2 hours. End result was $150,000 plus (YES, One hundred and Fifty thousand dollars plus) for a metal roof or $86,000 plus for a fiberglass roof. For Two Senior citizens living on a fixed income this is way out of our price range.

It has been 2 years and we still have no resolution to the gutters, which the guys installing the roof, ruined. They never asked a question, just proceeded. After the work was completed, I signed, stating I was signing for my brother, as he had just come home from the hospital, after suffering a stroke. We were told he should not engage in any financial or major decisions. The roof install had been set up previous, to his stroke. Very long story short, after several visits, from Erie Homes, to take care of the gutters, which still no longer function. There are now shingles coming off the roof. I have called & called, emailed, sent pictures only to be ignored. I honestly thought they were going to do something.

2 guys came out to inspect my roof! I then had to watch a video about the costs of roofs today! They indicated I had squishy places on the roof so would need plywood! The cost to me was $27,000! This of course did not include the tear off which they said would be an additional $5,000! It also did not include my detached garage! They also did not include new gutters! They then offered me a discount for end of summer which was lowered to $23,000 and only $8,000 for my little 2 1/2 car garage! I could not believe this company and the 3 1/2 hours of my time! Please beware of this company! They claimed to have a 4.9 Google score! I listened to what they said and told them there would be no way I could go with them! I had another estimate and the cost would be &13,000 which included tear off of the old roof and my garage!

1st bid $82,000 for the metal roof. A few seconds later... $46,000 for asphalt shingle (which I could finance through them at $1,400 a month)... then $39,000 (at $1,100 a month)... and by the time he left and "talked to his manager," who he said "must have been drinking because he never does something like this because there is nothing in it for them... $36,000 (at $400 a month for 15 years), but if I didn't sign right now that was off the table and he wouldn't be coming back.

The “highly trained and professional crew” started the day by starting to put ice and water shield over my existing shingles. I attempted to stop them but none of them spoke English. I would almost think that they wanted to get away with it because it is easier and cheaper. The lead gave me his phone number in case anything else came up. Then he went and updated his phone and number so it didn't work. WHY ON GOD'S GREEN EARTH would he give me a number that he knew he was going to shut off??!! They got nails all over my neighbor's driveway. He had to yell at the “professional” crew to get them to clean them off before he wound up with a flat tire.

I just wanted just an estimate for a garage roof replacement with new gutters with a screen. It's a detached garage from my home. I thought it would be a simple estimate that would take maybe 15 minutes. Their salesperson kept "upselling" for hours. In the end, their quote that they wanted was $16,476 for my little garage roof. I don't believe that I need to say anymore about my experience with this company.

Erie included gutter guards as part of the roofing installation. They removed the original gutter guards and messed up the gutter guards. Now they won't fix what they messed up. I had to go back and contact the original gutter installers to fix what they messed up. I have to pay for their bad fix and Erie Home will not help.

I reached out for a quote, scheduled for a Thursday and Wednesday they canceled with option to reschedule. They called me Monday shortly after 1pm and rescheduled for Tuesday at 6PM. It's now Tuesday at 7:25pm and NOTHING! No show, no call, no text, nothing. It's upsetting that a company can be so cavalier about business. 3/19/24.