Ameco Solar & Roofing Reviews

The installation crews were professional, courteous, and hardworking. One thing that really stood out was how clean they kept the job site. At the end of each day, they thoroughly cleaned up, which was greatly appreciated. What impressed us most was how smoothly everything was managed. I was able to sit back and let the Ameco team take care of the details, knowing the project was in capable hands.

Why I went with AMECO: I wanted someone with moderate prices that I could trust, someone that won't leave me hanging if something went wrong. I read enough horror stories online about 8 month projects or installers going bankrupt that I needed to make sure my installer will be in business when something goes wrong. Ameco seems to have a good reputation and has been around for 44 years. Plus, our sales agent Rudy was the most responsive and frank of the 6-7 I talked to. Some sales teams tried to strongarm us into a more expensive package with fear mongering or claims of knowing more about the industry. Other companies' (including one I was seriously considering) sales seemed to be sweeping details about the contract under the rug, which gave me a bad vibe.

AMECO was not the cheapest, but below average. There were two things that shocked me though, but didn't end up impacting my installation: 1) AMECO is owned by NRG (one of the other companies we were considering, which DID have the lowest price but also some negative reviews). 2) AMECO doesn't actually use its own in house crew as suggested by sales in North Bay, but uses contractors. I was a bit pissed about this when I found out since I was specifically looking for installers with in house teams, but the guys they brought in were consistent each time and did a decent job and communicated pretty well with headquarters so I gave them a pass.

The installation process: We were assigned a project manager called Ivan. I have to say Ivan was stellar. Prompt in his communications, knew all the details, was on top of my questions before I even asked them, proactively provided updates, chased down issues for me on a moment's notice. He always picked up when I called, always texted back promptly. Every step of the process I felt informed, in control, and understood all the current issues we needed to chase down. Even though the installers weren't in house, he kept a tight leash.

The installation itself was blazing fast. I had budgeted 3 months for the signing to installation at least, but they finished it in roughly two including permitting, engineering - maybe because it's not peak season? It was so fast I wasn't even mentally prepared when we cut over to solar power. The installers that came were knowledgeable, good workmanship, showed up a few hours before the inspection and physically walked through every component to ensure it was done right. Passed inspections the first time. I had no complaints.

The followup issue: Our system shut down a week after it installed. Our power provider gave us permission to export energy, I turned on the feature in the device and it died. I was freaking out since I wasn't sure who to call or whether Ameco would still care since they'd technically finished the installation. Called Ivan who scheduled to have a tech come out in a couple hours (though it was later rescheduled to the next day). Turned out my system was faulty and had to be replaced by Tesla.

Again Ivan communicated expectations clearly to me about how long it'll take for the part to arrive, when the team would come out to install it. Turned out his plan was pretty accurate (off by 1 day since the part didn't arrive on time) and I had a functional system 4 hours after Tesla delivered the replacement part. There was also a billing question I had (because I didn't read the invoice), which they responded pretty promptly and cleared my confusion in 4 hours.

Overall, the service I received was great. Every step I knew exactly when the next milestone was, how it was going to be done and what I needed to do. I was never left hanging and I felt Ameco had done its best to ensure my system was installed the right way. Time will tell how the workmanship holds up, but so far so good. Aside from the original dissatisfaction about not having in house teams, there was nothing to complain about. I think if you get a project manager like Ivan on your installation, you'll be in good hands.

Stephenie & Penny **, Hidden Valley Lake, CA

Thank you CPUC & PUCs all over our country, save a few states' bills to make big tech (Google alphabet, Amazon web srvc, FB Meta, MS, Apple. Hyperscaler, etc hiding behind innocuous straw-cos to build these for ai) pay their fair share, sticking it to homeowners again. So like my friends who recommended ameco, I do the same to scratch back what diminishing independence I can from the oligopolies of every industry in the US. RIP AntiTrust Laws. Welcome to the digital wild west where big data & caveat emptor abounds, corporations legally recognized as a person have more & stronger rights than an organic human, and constitutional rights are fast-tracked to the pay-to-play checkout aisle. So get ameco solar now.

Roof - replacement took only 3 days, including gutters/downspouts. Solar - would have taken less than a few days, hadn't there been an issue with our electrical line location from main to sub panel (one of those unexpected unknowns). Solar install guys were great in that they made sure I was aware what equipment/line was going where and how is was going to be connected - we made a few small changes here and there and I really like the outcome. Powerwall / Solar has been running flawlessly since the hook up ... Only downside to this project is my fam is mad at me for constantly showing them how much Kwhs they are using (large spikes when using the power wall app). :)