Choice Home Warranty vs. ServicePlus Home Warranty

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    Edited by: Matt Zane
    Choice Home Warranty

    Choice Home Warranty and ServicePlus both offer home warranties, but which one is right for you? Because it can be hard to choose a company, we’ve taken a look at their plans, pricing and customer reviews to offer you a head-to-head comparison.

    Choice Home Warranty vs. ServicePlus Home Warranty cost

    When comparing costs, ServicePlus Home Warranty has a lower potential service fee, the amount paid when a technician visits. However, Choice Home Warranty's monthly premiums start at a lower price point for its basic plans. For customers seeking the most comprehensive coverage, Choice Home Warranty offers a more affordable top-tier plan.

    Choice Home Warranty plans and pricing

    Choice Home Warranty offers two plans, but its service fee is always $100. You can get a discounted rate on either plan by paying annually instead of monthly:

    • Basic plan: $560 per year
    • Total plan: $660 per year

    ServicePlus Home Warranty plans and pricing

    ServicePlus Home Warranty’s two plans always have a $75 service fee, which is your out-of-pocket expense when you file a claim. You can get a discounted rate if you opt to pay annually rather than monthly:

    • Gold plan: $849 per year
    • Platinum plan: $999 per year

    *Cost information is accurate as of the time of publishing. Price quotes used a Texas ZIP code; pricing may vary in other locations.

    Choice Home Warranty vs. ServicePlus Home Warranty coverage

    Both Choice Home Warranty and ServicePlus Home Warranty build their coverage on all-in-one plans, meaning even their basic packages protect both systems and appliances. Their coverage approach is very similar at the entry-level and continues as you move up to their higher-priced tiers, where both offer robust protection for a comparable list of major home items.

    Choice Home Warranty vs. ServicePlus Home Warranty add-ons

    Choice Home Warranty offers a wider variety of specialty add-ons including coverage for septic systems, septic tank pumping and a second refrigerator. ServicePlus Home Warranty covers the basics like pool and spa protection but has fewer unique options. Both companies provide coverage for well pumps and sump pumps.

    Choice Home Warranty add-ons

    You can choose to include up to 12 add-ons with any Choice Home Warranty plan. Here’s the monthly pricing for these additional coverage items:

    ServicePlus Home Warranty add-ons

    You can cover up to 20 additional items with ServicePlus Home Warranty’s add-on options. Here are the monthly costs for some of the most popular add-ons:

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      What Choice Home Warranty customers say

      Choice Home Warranty has a 4-star rating on our site at the time of publishing. Many reviewers were pleased about how quickly service was dispatched to their homes. They also said the technicians were professional and the claims process was easy.

      However, some reviewers mentioned problems with service coverage and confusion about why claims were denied. There were also concerns about unauthorized payments, although this could be from a misunderstanding of the contract.

      1 call to Choice and within 72 hours, they had a contractor come to hour home. Great service. Very prompt and courteous all the way around. I highly recommend CHW. Be patient and they will take care of it.”

      Hemant of Keller, TX

      What ServicePlus Home Warranty customers say

      Reviewers on ConsumerAffairs positively mention the company’s personalized service plans and the ability to have a claims representative throughout the process. They also said the service was affordable when compared with competitors and the company was able to work within their monthly budgets.

      The main issues are related to difficulties getting in touch with customer service, although, when customers do get in touch, their experiences seem to be mostly positive. There are also concerns about the size of its technician network, as there are mentions of the inability to find a servicer in some areas.

      The reps from Total Home were very nice. I told them what was going on and that I was very unhappy with my current warranty company. Total Home said not to worry about it and that if their contractor didn't come through, they would step up and fix the stuff for me.”

      Victoria of Albuquerque, NM

      Bottom line: Choice Home Warranty or ServicePlus?

      Choice Home Warranty and ServicePlus have similar coverage, and although Choice Home Warranty has a better overall satisfaction rating on our site, both companies generally have positive reviews. However, their services are not available in every state, so it’s important to check coverage areas before getting quotes.

      • Choice Home Warranty is best for those who want a more well-reviewed company with service in more states.
      • ServicePlus is best for more personalized service, based on the fact that some customers mentioned claim specialists by name.
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