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Choice Home Warranty vs. ServicePlus Home Warranty

Choice Home Warranty and ServicePlus Home Warranty

What is the difference between Choice Home Warranty and ServicePlus?

Choice Home Warranty and ServicePlus both offer home warranties, but which one is right for you? Because it can be hard to choose a company, we’ve taken a look at their plans, pricing and customer reviews to offer you a head-to-head comparison.

Cost

choice home warranty logoserviceplus home warranty logo
Monthly premium cost$46.83 to $54.75$53.67 to $60.33
Average cost for combo plan$54.75 (Total plan)$56.17 (Platinum)
Annual premium cost$532 to $627 (for 13 months)$569 to $649
Service call fee$85$75
Discounts availableDiscounts for paying annually; free 13th month2 months free and limited roof coverage with annual payment
choice home warranty logo$46.83 to $54.75$54.75 (Total plan)$532 to $627 (for 13 months)$85Discounts for paying annually; free 13th month
serviceplus home warranty logo$53.67 to $60.33$56.17 (Platinum)$569 to $649$752 months free and limited roof coverage with annual payment

Plans

choice home warranty logoserviceplus home warranty logo
Plans availableBasic, TotalGold, Platinum
Covered systems89
Covered appliances87
Combo plan covered items1616
Service recall period30 days for labor; 90 days for parts30 days
Availability48 states43 states
choice home warranty logoBasic, Total881630 days for labor; 90 days for parts48 states
serviceplus home warranty logoGold, Platinum971630 days43 states

Appliances coverage

choice home warranty logoserviceplus home warranty logo
Built-in food centers
Built-in microwaves
Clothes dryers
Clothes washers
Dishwashers
Ice makerAdd-on
Instant hot/cold water dispensers
Ranges, ovens and cooktops
Refrigerators
Trash compactors
Water sensors
Whirlpool bathtub
choice home warranty logo
serviceplus home warranty logoAdd-on

Systems coverage

choice home warranty logoserviceplus home warranty logo
Air conditioning
Ceiling fans
Central vacuumsAdd-onAdd-on
Doorbells
Ductwork
Electrical
Garage door openers
Garbage disposals
Heating
Plumbing
Smoke detectors
Water heaters
choice home warranty logoAdd-on
serviceplus home warranty logoAdd-on

Other coverage

choice home warranty logoserviceplus home warranty logo
Guest unitAdd-on
PoolsAdd-onAdd-on
Roof leak repairsAdd-onAdd-on
Second refrigeratorAdd-onAdd-on
Septic pumpAdd-onAdd-on
SpasAdd-onAdd-on
Stand-alone freezerAdd-onAdd-on
Well pumpAdd-on
choice home warranty logoAdd-onAdd-onAdd-onAdd-onAdd-onAdd-onAdd-onAdd-on
serviceplus home warranty logoAdd-onAdd-onAdd-onAdd-onAdd-onAdd-on

Reputation on ConsumerAffairs

choice home warranty logoserviceplus home warranty logo
Overall star rating4.03.3
Verified customer reviewsRead reviewsRead reviews
choice home warranty logo4.0Read reviews
serviceplus home warranty logo3.3Read reviews

All prices are based on a quote for a house of less than 5,000 square feet in Austin, Texas. All information is accurate as of publishing.

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    Choice Home Warranty

    Choice Home Warranty offers service plans nationwide, excluding California and Washington. It has a network of over 15,000 contractors and has handled more than 4,000,000 service requests, though.

    Choice Home Warranty plans

    Choice Home Warranty offers two warranty plans and a list of items that can be added to your coverage for an additional cost.

    • Basic Plan: The Basic Plan offers coverage for many common household items, including your heating system, electrical system, plumbing system, plumbing stoppages, water heater, whirlpool bathtub, oven, range, stove, cooktop, dishwasher, built-in microwave, garbage disposal, ductwork, garage door opener and ceiling and exhaust fans.
    • Total Plan: The Total Plan covers everything in the Basic Plan and adds coverage for additional components like your air conditioning system, refrigerator and dryer.

    You can add other items to these plans as well, including coverage for your:

    • Pool or spa
    • Septic system
    • Well pump
    • Central vacuum
    • Roof leaks (limited)
    • Second refrigerator
    • Stand-alone freezer
    • Septic tank plumbing

    Specific quotes are available, but prices may vary based on your ZIP code.

    What Choice Home Warranty customers say

    Choice Home Warranty has a 4-star rating on our site at the time of publishing. Many reviewers were pleased about how quickly service was dispatched to their homes. They also said the technicians were professional and the claims process was easy.

    However, some reviewers mentioned problems with service coverage and confusion about why claims were denied. There were also concerns about unauthorized payments, although this could be from a misunderstanding of the contract.

    Major winter storm hit DFW and all plumbers were naturally super busy. 1 call to Choice and within 72 hours, they had a contractor come to hour home. Great service. Very prompt and courteous all the way around. I highly recommend CHW. Be patient and they will take care of it.”

    Hemant of Keller, TX

    ServicePlus Home Warranty

    ServicePlus, formerly Total Home Protection, offers home warranty service covering many home items. Customers can make service claims 24/7/365. While the company operates in most states, it doesn’t work in several areas, including California and Nevada.

    ServicePlus plans

    ServicePlus has two service plans and a list of add-on coverages. Costs vary by state and were not available on the company’s website at the time of publication.

    • Gold: This entry-level plan covers many home systems, including your plumbing system (stoppages included), water heater, whirlpool bathtub, electrical system, oven, range, stove, cooktop, sump pump, built-in microwave, dishwasher, garbage disposal, trash compactor, ductwork, garage door opener and ceiling and exhaust fans.
    • Platinum: This plan covers everything in the Gold plan plus your air conditioning, heating, washer, dryer and refrigerator.

    Optional coverages available for an extra cost include your:

    • Additional air conditioning unit
    • Additional heating
    • Additional water heater
    • Additional garage door opener
    • Additional oven/range/stove
    • Additional spa
    • Central vacuum
    • Ice maker
    • Pool or spa
    • Roof leaks (limited)
    • Second refrigerator
    • Septic system
    • Septic plumbing
    • Stand-alone freezer
    • Water softener
    • Well pump

    What ServicePlus customers say

    ServicePlus has a 3.4-star rating on our site at the time of publishing. Reviewers like the company’s personalized service plans and the ability to have a claims representative throughout the process. They also said the service was affordable when compared with competitors and the company was able to work within their monthly budgets.

    The main complaints are related to difficulties getting in touch with customer service, although, when customers do get in touch, their experiences seem to be mostly positive. There are also concerns about the size of its technician network, as there are mentions of the inability to find a servicer in some areas.

    The reps from Total Home were very nice. I told them what was going on and that I was very unhappy with my current warranty company. Total Home said not to worry about it and that if their contractor didn't come through, they would step up and fix the stuff for me.”

    Victoria of Albuquerque, NM

    Bottom line: Choice Home Warranty or ServicePlus?

    Choice Home Warranty and ServicePlus have similar coverage, and although Choice Home Warranty has a better overall satisfaction rating on our site, both companies generally have positive reviews. However, their services are not available in every state, so it’s important to check coverage areas before getting quotes.

    • Choice Home Warranty is best for those who want a more well-reviewed company with service in more states.
    • ServicePlus is best for more personalized service, based on the fact that some customers mentioned claim specialists by name.
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    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.