What is the difference between Choice Home Warranty and Liberty Home Guard?
Choice Home Warranty (CHW) and Liberty Home Guard (LHG) are both providers in the home warranty industry. The two companies have handled millions of service requests, and both have a national network that includes thousands of service contractors.
In this review, we’ll compare Choice Home Warranty and Liberty Home Guard by examining each company’s protection plans, prices and customer reviews.
By comparing the two companies, we hope to help make it easier for you to decide which warranty provider meets your needs the best.
|Monthly premium cost||$46.83 to $54.75||$64.99 to $74.99|
|Average cost for combo plan||$54.75 (Total plan)||$74.99 (Total Home Guard)|
|Annual premium cost||$532 to $627 (for 13 months)||$624.99 to $749.99|
|Service call fee||$85||$125|
|Discounts available||Discounts for paying annually; free 13th month||One month free for each year of contract if paid upfront (up to 5 months free for 5-year contract)|
|$46.83 to $54.75||$54.75 (Total plan)||$532 to $627 (for 13 months)||$85||Discounts for paying annually; free 13th month|
|$64.99 to $74.99||$74.99 (Total Home Guard)||$624.99 to $749.99||$125||One month free for each year of contract if paid upfront (up to 5 months free for 5-year contract)|
|Plans available||Basic, Total||Appliance Guard, Systems Guard, Total Home Guard|
|Combo plan covered items||16||15|
|Service recall period||30 days for labor; 90 days for parts||60-day workmanship warranty|
|Availability||48 states||45 states|
|Basic, Total||8||8||16||30 days for labor; 90 days for parts||48 states|
|Appliance Guard, Systems Guard, Total Home Guard||8||7||15||60-day workmanship warranty||45 states|
|Built-in food centers||—||—|
|Instant hot/cold water dispensers||—||Add-on|
|Ranges, ovens and cooktops|
|Garage door openers|
|Roof leak repairs||Add-on||Add-on|
Reputation on ConsumerAffairs
|Overall star rating||4.0||4.4|
|Verified customer reviews||Read reviews||Read reviews|
All prices are based on a quote for a house of less than 5,000 square feet in Austin, Texas. All information is accurate as of publishing.
Choice Home Warranty
Choice Home Warranty serves homeowners, contractors, real estate professionals, buyers and sellers. The company has been honored with several awards and offers competitive coverage.
Choice Home Warranty plans
Choice Home Warranty offers two plans: Basic and Total.
- Basic: The Basic plan covers different appliances and systems within the home. Most major systems, such as heating and plumbing, are included, but air conditioning is not. The plan covers basic appliances such as a water heater, cooktop and dishwasher. Prices for the Basic plan start at around $47 a month.
- Total: The Total plan includes a total of 16 items. It covers everything protected in the Basic Plan, plus the air conditioning system, refrigerator, clothes washer and clothes dryer. Prices for the Total plan start at around $54 per month.
Optional coverage is available for the following items:
- Limited roof leaks
- Central vacuum systems
- Sump pumps
- Well pumps
- Septic systems
- Septic tank pumping systems
- Second refrigerators
- Stand-alone freezers
You pay a basic service fee of $85 for each service call, regardless of the cost of the repair. CHW is available in all states except Washington and California.
What Choice Home Warranty customers say
In reviews, customers seem to appreciate the ease of placing their claims and the quick, efficient service of technicians. Complaints center on low replacement payments and disputes over expected coverage.
Liberty Home Guard
Liberty Home Guard claims to be the best-reviewed home warranty provider, and the company does boast several awards on its website.
Customers can submit a claim 24/7. Warranty plans from LHG are available in 45 states and Washington, D.C.
Liberty Home Guard plans
LHG offers a plan for systems only, appliances only and both. Month-to-month, annual and multiyear contracts are available for all three plans.
- Systems Guard: The Systems Guard plan is a budget-friendly warranty plan that covers important systems in the home, including air conditioning, heating, plumbing and electrical.
- Appliance Guard: The LHG Appliance Guard plan covers these appliances:
- Clothes washer and dryer
- Kitchen refrigerator
- Built-in microwave ovens
- Garbage disposals
- Ranges, cooktops and ovens
- Ceiling fans and exhaust fans
- Garage door openers
- Total Home Guard: This plan combines both the appliance and system plans for comprehensive coverage.
With LHG, you can add on coverage for a host of items, such as a generator, lawn sprinkler system, a wine cooler, lighting fixtures and pest control. Over 25 add-on coverages are available.
Premium costs range from about $65 to $75 per month, and the service call fee for each claim is $125.
What Liberty Home Guard customers say
Overall, customers appreciate Liberty Home Guard’s helpful customer service and knowledgeable technicians. Several reviewers note the ease of filing a claim. Frustrations with customer service and deductibles that are higher than expected are the main complaints from customers that were unsatisfied with the company.
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