What is the difference between Choice Home Warranty and 2-10 Home Buyers Warranty?
If you’re looking for a home warranty to cover costs of repairing broken-down household systems and appliances, there are plenty of providers to choose from. Here, we compare Choice Home Warranty with 2-10 Home Buyers Warranty to help narrow your options. One company is more favored by customers, while the other offers a wider variety of coverage options. Keep reading to learn more.
All prices are based on a quote for a house of less than 5,000 square feet in Austin, Texas. All information is accurate as of publishing.
Choice Home Warranty
Choice Home Warranty has been in business over 13 years and has covered more than 1 million homes throughout the U.S. Plans are available in all states except California and Washington. There are two plans; both cover systems and appliances, but you need the Total plan if you want to protect your air conditioning system, refrigerator, washer and dryer. CHW offers optional coverage for a pool and spa, roof leak, sump pump and more. Claims can be made online or over the phone 24/7. When you make a claim and CHW sends a technician to your home, you pay an $85 service call fee.
Choice Home Warranty plans
Basic plan: The Basic plan covers:
Heating system
Electrical system
Plumbing system
Plumbing stoppage
Water heater
Ductwork
Oven/range/stove
Cooktop
Dishwasher
Built-in microwave
Garbage disposal
Ceiling and exhaust fans
Whirlpool bathtub
Garage door opener
Total plan: The Total plan covers everything in the Basic plan, plus:
Air conditioning system
Refrigerator
Clothes washer
Clothes dryer
Optional coverage: There are add-on coverages for:
Pool/spa
Central vacuum
Second refrigerator
Stand-alone freezer
Limited roof leak
Well pump
Sump pump
Septic system
Septic tank pumping
What Choice Home Warranty customers say
Choice Home Warranty has over 12,000 reviews on ConsumerAffairs, with an average rating of 4 out of 5 stars. Customers say the reps are polite, professional and knowledgeable. Many criticisms have to do with claims being denied, often due to coverage limitations. Overall, customers report being satisfied with the coverage CHW provides.
This was the first time I've had to use my Choice Home Warranty. The claim was easy to file online and I was pleasantly surprised that an HVAC company called to schedule an appointment so quickly. Once he arrived, he was very professional and very informative.”
2-10 Home Buyers Warranty has almost 40 years of experience with home warranties and has covered over 6 million homes. Homeowners can choose to cover kitchen appliances or both appliances and systems, and they can select from different service fee options. The most comprehensive plan, Pinnacle Home, adds coverage for more parts and components and for haul-away and disposal fees. Over a dozen optional coverages are available. 2-10 HBW benefits include appliance color matching, appliance discounts and gift cards for referrals. You can make a claim 24/7 online or by calling, and 2-10 HBW sends an authorized contractor.
2-10 Home Buyers Warranty plans
Simply Kitchen: Simply Kitchen covers:
Built-in microwave
Dishwasher
Range
Oven
Cooktop
Refrigerator
Complete Home: Complete Home covers everything in Simply Kitchen, plus:
Heating system
Cooling system
Plumbing system
Electrical system
Pinnacle Home: This plan is the most comprehensive that 2-10 provides. It includes everything from the other plans, plus what 2-10 calls “Supreme” coverage, which covers appliance components such as handles, knobs and springs; crane costs for heating and cooling systems; filters for heating and cooling systems; haul-away and disposal fees; security systems; and fans.
Additional options: You can add on coverage for:
Washer and dryer
Plumbing and electrical (for Simply Kitchen)
Garage door opener
Additional refrigeration
Extended pipe leak
Pool and spa equipment
HVAC tuneup
Roof leak
Septic system
Water softener
Well pump
Luxury Package (increases dollar limit to $5,000 for appliances and heating and cooling systems)
What 2-10 Home Buyers Warranty customers say
2-10 Home Buyers Warranty has about 300 reviews on ConsumerAffairs, with an overall score of 2.5 stars. Several reviews mention good coverage and excellent representatives. Some customers have criticisms about wait times and issues with not having technicians nearby. The reviews on ConsumerAffairs are equally positive and negative.
I did two claims with 2-10 at the same time. ... I had a clogged drain. They immediately messaged me, saying, ‘We're looking for somebody.’ After that, an automated message said, ‘We found somebody.’ and then, the next workday, somebody called me. They scheduled a time and came out quickly. From the website to the contractor that they got, I have zero complaints.”
Bottom line: Choice Home Warranty or 2-10 Home Buyers Warranty?
Choice Home Warranty and 2-10 Home Buyers each have positives. CHW’s coverage always includes systems and appliances, and the company is reviewed favorably by customers. 2-10 HBW has a kitchen appliances-only plan that starts under $20 per month and gives you service fee options.
Choice Home Warranty is best for homeowners who want coverage for both appliances and systems from a well-reviewed provider.
2-10 Home Buyers Warranty is best for homeowners who want a wider variety of options for plans, service call fees and add-ons.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
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