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American Home Shield vs. America's 1st Choice Home Club

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Written by Lorraine Roberte
Edited by Justin Martino

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    American Home Shield and America's 1st Choice Home Club

    What is the difference between American Home Shield and America's 1st Choice Home Club?

    Home warranties help repair or replace items in your home when they break down from age or normal use. American Home Shield and America’s 1st Choice Home Club are two popular companies offering home warranty plans, and it’s essential to know the differences if you’re deciding between them. We look at them side by side to compare key features like premium amounts, service call fees and covered items to help you make the best home warranty choice for your needs.

    Cost

    american home shield logoamericas first choice home club logo
    Monthly premium cost$29.99 to $69.99$32.08 to $55
    Average cost for combo plan$60$55
    Annual premium cost$359.88 to $839.88$330 to $550
    Service call fee$75, $100 or $125$75, $100 or $125
    Discounts availableNot specifiedDiscount for paying annually
    american home shield logo$29.99 to $69.99$60$359.88 to $839.88$75, $100 or $125Not specified
    americas first choice home club logo$32.08 to $55$55$330 to $550$75, $100 or $125Discount for paying annually

    Plans

    american home shield logoamericas first choice home club logo
    Plans availableShieldSilver, ShieldGold, Shield PlatinumSystems, Silver, Gold, Platinum
    Covered systems97
    Covered appliances98
    Combo plan covered items1815
    Service recall period30 daysUp to 3 years
    Availability47 states38 states
    american home shield logoShieldSilver, ShieldGold, Shield Platinum991830 days47 states
    americas first choice home club logoSystems, Silver, Gold, Platinum7815Up to 3 years38 states

    Appliances coverage

    american home shield logoamericas first choice home club logo
    Built-in food centers
    Built-in microwaves
    Clothes dryers
    Clothes washers
    Dishwashers
    Ice maker
    Instant hot/cold water dispensersAdd-on
    Ranges, ovens and cooktops
    Refrigerators
    Trash compactors
    Water sensors
    Whirlpool bathtub
    american home shield logo
    americas first choice home club logoAdd-on

    Systems coverage

    american home shield logoamericas first choice home club logo
    Air conditioning
    Ceiling fans
    Central vacuums
    Doorbells
    Ductwork
    Electrical
    Garbage disposals
    Garage door openers
    Heating
    Plumbing
    Smoke detectors
    Water heaters
    american home shield logo
    americas first choice home club logo

    Other coverage

    american home shield logoamericas first choice home club logo
    Guest unitAdd-on
    PoolsAdd-onAdd-on
    Roof leak repairs
    Second refrigerator
    Septic pumpAdd-onAdd-on
    SpasAdd-onAdd-on
    Standalone freezerAdd-on
    Well pumpAdd-on
    american home shield logoAdd-onAdd-onAdd-onAdd-onAdd-on
    americas first choice home club logoAdd-onAdd-onAdd-onAdd-on

    Reputation on ConsumerAffairs

    american home shield logoamericas first choice home club logo
    Overall star rating4.44.4
    Verified customer reviewsRead reviewsRead reviews
    american home shield logo4.4Read reviews
    americas first choice home club logo4.4Read reviews

    All information accurate as of publishing date.

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      American Home Shield

      American Home Shield (AHS) is a large home warranty company with over 1.8 million members and more than 17,000 licensed, independent contractors in its network. It sells comprehensive home warranty plans covering most items you’ll need repaired, and it offers add-on coverage for items not included in the basic plans. You can also choose between three service call fees.

      American Home Shield plans

      Below is what’s covered under its three main plans. Your rates may differ based on your home’s details and your plan selections.

      • ShieldSilver ($29.99/month) covers 14 major systems, up to $1,000 or $1,500 per contract term for many systems. These include:
        • Air conditioners
        • Heating units
        • Ductwork
        • Built-in exhaust
        • Vent and attic fans
        • Main breaker and fuse panel box
        • Doorbells and chimes
        • Interior electrical lines
        • Ceiling fans
        • Garage door openers
        • Interior plumbing lines
        • Toilets, faucets and valves
        • Whirlpool tub motor and components
        • Water heaters
      • ShieldGold ($39.99/month) includes all ShieldSilver coverage plus nine appliances, up to $3,000 per appliance per contract term. Appliances include:
        • Refrigerators
        • Ranges/cooktops
        • Ovens
        • Dishwashers
        • Built-in microwaves
        • Garbage disposals
        • Instant hot/cold water dispensers
      • ShieldPlatinum ($54.99/month) includes everything in ShieldGold coverage, an additional $3,000 per appliance per contract term and coverage for:
        • Roof leak repairs (up to $1,500 per year)
        • HVAC tune-up
        • Unlimited air conditioning refrigerant
        • Code violations and permits (up to $1,000 per year)

      Prices here reflect quotes obtained for the 77009 ZIP code (Houston) using a $125 service call fee.

      What American Home Shield customers say

      American Home Shield customers leave mostly positive feedback in reviews on ConsumerAffairs, with happy customers mentioning helpful contractors, an easy claims process both online and over the phone and overall fast service. Customers who had less positive experiences mentioned that it took longer than desired to resolve issues.

      I made a claim on the website for my two leaky faucets and the website was very easy to use. They then sent an email that they got it and they assigned a contractor. They scheduled a time and he showed up and did the work he was supposed to do. He explained what he was doing and the issue was fixed. I'm very happy with the work.”

      Chad of Ortonville, MI

      America's 1st Choice Home Club

      America’s 1st Choice Home Club lets you choose a licensed service technician from within its network or pick your own. And, while most companies have a 30- or 60-day parts and labor guarantee on repairs, America’s 1st Choice Home Club’s guarantee is equal to the length of your contract. That means a three-year home warranty contract has a three-year guarantee from the date the service was rendered no matter how long into your term you were.

      America’s 1st Choice Home Club plans

      Here’s what you might expect to see and pay for the company’s various plans. Note that rates may change based on your location, your home’s square footage, service call fees, your plan selection and additional coverages.

      • Systems Plan ($39/month): This plan covers air conditioning/cooler, heating systems, your water heater, your home’s electrical system, the plumbing system and ductwork.
      • Silver Plan ($32.08/month): The silver plan covers your clothes washer and dryer, your kitchen refrigerator, your oven/range, your dishwasher, your garbage disposal and garage door openers.
      • Gold Plan ($45.83/mo): The Gold Plan combines all coverage provided by the Systems Plan and Silver Plan.
      • Platinum Plan ($50.42/month): This plan includes all coverage in the Gold Plan plus an ice maker, a built-in microwave and plumbing stoppages.
      • Additional coverage for each includes options for sump pumps, septic systems, hot water dispensers, pools, spas, standalone freezers and tankless water heaters.

      Prices listed here were obtained for the 77009 ZIP code in Houston using a $125 service call fee. Appliances have $2,000 per item and membership term for access, diagnosis, repair or replacement. Limits for other items range from $80 to $1,000.

      What America’s 1st Choice Home Club customers say

      Reviews for America’s 1st Choice Home Club on ConsumerAffairs are overwhelmingly positive, but a few people have expressed concern over contract exclusions. Positive themes we see in reviews include satisfaction with the company’s customer service and friendly staff. One customer said they felt it was a good price for the coverage.

      AFC Home Club provided outstanding support with the problem being resolved. I was reimbursed within a matter of a few days based on the contract terms and conditions. I highly recommend them to any homeowner. The company representatives are very knowledgeable, well spoken and sympathetic to the homeowner’s need...”

      Harold of Fort Washington, MD

      Bottom line: American Home Shield or America's 1st Choice Home Club?

      American Home Shield and America’s 1st Choice Home Club are strong contenders in the home warranty space. AHS has fewer package offerings and no appliance-only option, but that makes its choices more straightforward.

      America’s 1st Choice Home Club has a total of four packages to choose from, plus add-ons, although it covers fewer items overall for a similar price to AHS. However, America’s 1st Choice Home Club lets you choose your own service technician and has one of the lengthiest parts and labor guarantees.

      • American Home Shield is best for homeowners looking for all-inclusive home warranty plans with the need for little to no add-ons for complete coverage.
      • America’s 1st Choice Home Club is best for homeowners who want to choose their own technicians and who want a long parts and labor guarantee.
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